IPCC Express Prem. http triggers

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Nov 13th, 2006
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I just applied the current OS SR 2000.4.3asr5 to the server and now I get "Page cannot be found" when I try to launch the application association with the http trigger. I made no changes to the triggers, application or .jsp page. I have 5 seperate application/triggers and they all fail. I get the following error in the logs which is consistent with the page not found error: 374480: Nov 13 08:51:14.992 CST %MIVR-LIB_TC-6-MSG:: Message=Ctx( ): 404 R( + /queue/queuestatshtml.jsp + null) JSP file not found,Exception=null


Would OS Patch win-K9-MS06-061-v2.exe which was released after the SR have any impact?


Is there a way to restart the TOMCAT on the IPCC server?



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JoshMiller Wed, 12/06/2006 - 14:08
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I'm having this same problem. Did you recently install IPCC 4.0.4 SR1 also?


That seems to be my problem.

joe.conger Thu, 12/07/2006 - 13:51
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Josh


I just recently upgraded from 3.5.2 to 4.0(4)sr1. I fixed my problem by uploading the .jsp pages in the IPCC Document Management.


Joe

JoshMiller Sat, 02/10/2007 - 15:00
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Thanks Joe, just saw your response.


That was the fix for me as well.


Have you found where the files are stored after they are uploaded to the repository?

I would love to be able to grab the files that are active for backup purposes.

adignan Sat, 02/10/2007 - 18:19
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The scripts are stored in DC Directory on CallManager.


The way to backup scripts is to ensure you have the IPCC Express servers setup in BARS.


please rate helpful posts.

clark.gambrel Wed, 05/09/2007 - 07:05
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Any chance this is an IBM server? I had a problem with ServRaid Flash Copy service. It runs on port 8080 (same as tomcat). I disabled the service and rebooted. All works fine.

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