All calls that come into this location are setup to ring the receptionist phone (Cisco 7960). If no one answers this phone, the ephone-dn is set up to forward the call to another phone. The receptionist phone will also ring during this rollover. The problem is if someone else answers this forwarded call at another phone, the 7960 continues to ring. The receptionist has to reset her phone in order for this to stop.
Does anyone have any ideas how to fix this??