With CCME + Unity Express AIM or with CCME + SSAM (Stonevoice), is it possible to have on the phones (7960) a button to record the current communication ?.
Example : I'm on the phone with a customer. He say that he buy my product, so I push the button and I record all the detail of his order.
At the end of the call, the record of the communication is send by e-mail.
Is it possible ? without another third-application ?