CRS IP IVR 3.5 Standard - Upgrade to IPCX 4.0 Enhanced

Unanswered Question

What is the recommended way of upgrading a current CRS installation of 3.5(3)Standard which is Cisco IP IVR - 298 ports to a IPCX Enhanced 4.0 with the addition of 17 agents.

Would you order the software:

IPCX-3X4X-DIFF-UPG IPCX 3.X-4.X UPGRADE STD-ENH,STD-PRE,ENH-PRE - Configurable

then add on agent seats and even HA if asked?

Thanks in advance

Brian

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