WLAN client dropping problem

vivian4838 · ‎12-14-2006

My customer is using WLC4400(4.0.179.11) and LAP1130(12.3jx1). Before converting IOS to LWAPP, the WLAN service is not problem.

But after changing to LWAPP based,the customer is complain about disconnecting problem.

Intel centrino and other vendor's wlan cards are dropping, cisco wlan cards are no problem.

After all we have to fall back to IOS version. Is there any Bug report about WLC4400?

magress · ‎12-15-2006

There are some issues with the Intel adapters. I would try downloading the latest driver version to see if that helps. You can navigate to the Intel support page and view the documented disconnect issues.

-Mark

sbhadrav@cisco.com · ‎04-02-2018

First, let us check the timers that are configured on your WLC and WLAN.

check the idle timeout on the Controller Tab.

and the session timeout on the WLAN advanced tab.

if the issue presists, go to the WLC CLI, and issue debug client and re-produce the issue, from there we can try and see what is happening.