customize cisco 7940 ip phone logo or took exit softkey away?

Unanswered Question
Jan 11th, 2007
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dear sir,

Please refer to the picture attachment exit problems.jpg , everytime we made a phone call , we can't press on any numbering of softkey . We have to press on the softkey exit , then only we manage to press of numbering softkey for calling out. Please advise.



thanks.



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Zin.Karzazi Thu, 01/11/2007 - 08:44
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Your question is not Clear, however checking your Softkey Layout would be a good place to start with.

CCMAdmin->Device->Device Setting->Softkey Template->select the template you are using with that Phone then Click Softkey Layout.


Please give more detail on what s the problem, CCM version...etc.


Karzazi

chialun Wed, 01/17/2007 - 19:30
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Hi Karzazi,

the ccm version is 4.1(3)sr2.


please advise.


thanks.

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