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IPCCX Calling Number ID

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Jan 15th, 2007
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I have installed IPCCX 4.0 Standard Edition, I want to redirect the calls to diferent menus depending the country code. I need some help to know how to write this part of the script. The variable Calling Number Id is an string and I don't know how to get Country code.


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Dennis Fogler Mon, 01/15/2007 - 16:34
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Jorge,

I don't think there is a way to do this is IPCC Express Standard. The reason is because you need to be able to substring the country code from the full ANI.


In IPCCx Enhanced/Premium you can use the "Expressions Editor" under the "Set Variable Object" to substring the country code from the full ANI.


You would enter an expression like


= Set strCountryCode = strANI.substring(x,y)


where x would equal the first position of the country code & y would equal the number of characters.


This would give you a new string varible called "CountryCode".



jorge.rubin Mon, 01/15/2007 - 23:58
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I configure

Get call contact info CallingNumber id, then

set to another variable (long) the value on CallingNumber.


End if steps to check the number for exemple:

from 31000000000 to 31999999999 = Netherlands.


I only to do it for one country.

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