7920 phone in CCME

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Jan 16th, 2007
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Hi all;

I hooked up 7920 phone to CCME system, and everything seemed OK, but when I pressed the menu then select directory, I only have three choices: Names, Add, and SpeedDial. it should have more options like placed calls, local directory, missed calls, ...... I assume it needs to be upgraded to new firmware. then I downloaded new firmware to CCME and restart the phone, but still it keeps the same old version of firmware.

I will be very appreciated if you send any suggestion.

thanks

Alex


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jvance Tue, 01/16/2007 - 20:25
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Check the load setting for the 7920. For my purposes it is


tftp-server flash:cmterm_7920.4.0-03-01.bin

telephony-service

load 7920 cmterm_7920.4.0-03-01


Run a debug tftp events. You should see something like this

Jan 17 04:17:03.218: TFTP: Opened system:/its/XMLDefault7920.cnf.xml, fd 0, size

851 for process 170

Jan 17 04:17:03.250: TFTP: Finished system:/its/XMLDefault7920.cnf.xml, time 00:

00:00 for process 170

Jan 17 04:17:03.274: TFTP: Looking for cmterm_7920.4.0-03-01.bin

Jan 17 04:17:03.350: TFTP: Opened flash:cmterm_7920.4.0-03-01.bin, fd 0, size 11

53124 for process 170

Jan 17 04:17:59.802: TFTP: Finished flash:cmterm_7920.4.0-03-01.bin, time 00:00:

56 for process 170

Hope it helps,

Jeff

khchiang Wed, 01/17/2007 - 05:57
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Dear Jeff,

May I know that how to activate the personel speeddial, local directory on directory button, & ip phone service on service button.




thanks

KH

jvance Wed, 01/17/2007 - 22:13
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KH,


To my limited knowledge and experience, there is nothing special required on the 7920 for this to work. I only have CME 4.0+ though.


I do believe the 7920 needs firmware 2.0 or higher for the services and directories to work.

alex goshtaei Thu, 01/18/2007 - 09:47
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Hi jeff;

the phone can register without any problem. I have upgraded firmware. but still there is one problem. sometime on the 7920 phone screen shows "External call (unknow ...)" and this messages is not released from phone screen, and all of sudden phone registers itself automatically.

thanks for your suggestion

Alex


sandeep pokhriyal Sat, 02/10/2007 - 06:20
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make sure that u make no tftp server to previous version of firmware tht is thr on ccme. and add for the new one

it worked for me hope same for u also.

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