Unity 4.2.1 with VMI (cisco PCA) Question

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Jan 18th, 2007
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Issues with VMI


- VMI closes session after short period-can we make it so it doesn't close the session and leave it log in ?


Can View Mail use PC speakers to announce new voice mail ?



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sopayne Tue, 01/23/2007 - 18:04
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  • Cisco Employee,

Hi,


For the VMI session logout timer, try this:

Go to SA>System>Authentication and under Cisco Unity PCA settings>Session Duration, change this value. This is a system-wide setting, so all users will be affected.


Keep in mind that the more active/logged in sessions at a time, the more potential (negative) impact to Unity's performance.


I've not seen ViewMail configured to play a prompt to PC when a new message is received-- the only thing I can think to ask you to try is to ensure that the message playback option is set to the local PC and not the phone.


I hope this helps.

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