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IPCC 4.0 and TTS Realspeak 4.0

Stefano Amici
Level 1
Level 1

I installed TTS software and configured MRCP TTS Provider on IPCC succesfully (the provider is "In Service" and the server is "Reachable"); but the command "Create TTS Prompt" doesn't work on IPCC script.

Any idea about what is wrong?

Thanks in advance.

4 Replies 4

thomas.chen
Level 6
Level 6

- In the Application, have you set up the correct Language on the JTAPI Trigger.

- The correct port to be used is 554, according to the administrator guide, page 424

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_4_0/english/administ/crs401ag.pdf

Try:

http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/prod_bulletin0900aecd8033f6c0.html

Are you able to work properly IPCC 4.0 and Realspeak 4.0.12? Have you modify the xml configuration file?

I already readed these documents but didn't solve my problem.

Realspeak server log file.

The error is "Message too large", but i send to Realspeak only one word.

Any ideas?

what was the resolution to this issue?