on 10-05-2010 04:31 PM
In a concentrated effort to improve quality and overall customer experience, we are excited to announce the latest system test results of the Cisco® Smart Business Communications System(SBCS), SBCS System Test version 2.2.
The Cisco SBCS is a complete, easy to use and affordable networking and unified communications solution for small businesses targeted for businesses with over phones. It is comprised of voice, data, video, and wireless networking products that enable effective and efficient ways of communicating with customers and employees and secure access to information anytime and anywhere.
This overview of the SBCS System Test 2..2 covers the following topics:
· SBCS System Test 2.2 Major Highlights
· SBCS System Test 2.2 Component Versions
· SBCS System Test 2.2 Release Notes
· Validated SBCS System Test 2.2 Deployment Scenarios
· Validated Third Party Applications
· SBCS System Test 2.2 uses the latest release of the newly improved, Cisco Configuration Assistant, CCA 2.2(5) ,an easy to use interface for managing the platforms within the solution
The following matrix describes the components included in the SBCS 2.2 System Test effort and the versions supported in this release.
Device or Application | Version | More Information |
Cisco Unified Communications 500 Series
| UC 520-8.0.4 UC540-8.0.4 UC650-8.0.4 IOS Release 15.0-1.XA3a |
https://supportforums.cisco.com/docs/DOC-9827
|
Cisco Unity Express | 8.0.2 |
https://supportforums.cisco.com/docs/DOC-9827
|
Cisco SR 520 Secure Router | 12.4-24.T3 |
|
Cisco SR 520-T1 Secure Router | 12.4-22.YB4 |
|
Cisco SA 520 Security Appliance | 1.1.61 | http://www.cisco.com/cisco/web/solutions/small_business/products/security/SA_500/index.html
|
Cisco 541N Wireless Access Point | 1.9 | http://www.cisco.com/cisco/web/solutions/small_business/products/wireless/ap_500/index.html
|
Cisco ESW 500 Series Switches | 2.1.16 | http://www.cisco.com/cisco/web/solutions/small_business/products/routers_switches/esw_500/index.html
|
Cisco SPA 300 Series IP Phones | 7.4.6 |
|
Cisco SPA 500 Series IP Phones | 7.4.6 |
|
Cisco Unified IP Phones 7911, 7931, 7941, 7942, 7945, 7961, 7962, 7965, 7970, 7971, and 7975 | 8.5.3S | http://www.cisco.com/en/US/products/hw/phones/ps379/index.html
|
Cisco Unified IP Phone 7914 | 5.0.4 | |
Cisco Unified IP Phones 7915 and 7916 | 1.0.4 | |
Cisco Unified IP Phone 7921 | 1.3.4SR1 | |
Cisco Unified IP Phone 7925 | ||
Cisco Unified IP Phone 7936 | 3.3.20 | |
Cisco Unified IP Phone 7937 | 1.3.4 | |
Cisco Unified IP Phone 7940 and 7960 | 8.1.2 | |
Cisco PVC2300 Business Internet Camera | 1.1.1.4 | |
Cisco WVC2300 Wireless-G Business Internet Camera | 1.1.1.4 | |
Cisco Configuration Assistant | 2.2(5) | |
Cisco Smart Call Connector Sever | 2.0.0 | |
Cisco Smart Call Connector Advanced Client | 1.5.0 | http://www.cisco.com/en/US/products/ps10865/index.html
|
Cisco VPN client | 5.0.07.0290 | http://www.cisco.com/en/US/products/sw/secursw/ps2308/index.html
|
Release Notes include important information such as new features, limitations, restrictions and caveats that apply. For SBCS System Test 2.2 Release Notes, please visit http://www.cisco.com/en/US/products/ps7293/prod_release_notes_list.html
The following are the baseline deployment scenarios that were validated as part of SBCS System Testing 2.2:
· Single site with various combinations of UC5xx, SA500 & SR520-xx
· Remote teleworker scenarios with various combinations of UC5xx, SA500 & SR520-xx over EZVPN or IPSec Site-to-Site VPN
· Mobile worker scenarios with various combinations of UC5xx, SA500 & SR520-xx over EZVPN or SSLVPN
· Multisite deployments with 8 to104 users
SBCS 2.2 Remote Teleworker deployments using site-to-site IPSec VPN between SA 500s are supported, but must be configured using the SA 500 Security Appliance Configuration Utility. The following SBCS 2.2 deployment scenarios are not supported by CCA:
SBCS System Test 2.2 continues to support multiple Vertical and Third-Party Applications on the Cisco Unified Communications 500 Series platform that offer new ways for customers to cut costs, and improve productivity and customer service. Please see below for the list of 3rd-party applications that were extensively tested with SBCS System Test 2.2 and Application Notes for sample configurations for the same:
· Telrex Call Recording, enables supervisors to silently monitor calls for quality control, training, and compliance purposes. Available on a subscription basis, the CallRex Call Recording is a packet-based call recording and monitoring solution designed for IP or IP-enabled telephone systems, with computer recording and desktop monitoring features. Features include computer recording, desktop monitoring, and scheduled call recording, all of which improve customer service, resolve customer disputes, and increase employee productivity
In the document stays that last version for UC 560 is UC650-8.0.4 with IOS Release 15.0-1.XA3a and also in https://supportforums.cisco.com/docs/DOC-13362. But when we go there https://upload.cisco.com/cgi-bin/swc/fileexg/main.cgi?CONTYPES=UC500 there is only option 8.0(2). We are in doubt. Can you explain this?
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