Core issue
The casuser does not have sufficient privileges to access Windows DLLs. The dynamic link library dbencrypt.dll could not be found in this specified path:
avloader.exe - Unable to Locate DLL
The dynamic link library dbeng.dll could not be found in the specified path......
Resolution
To resolve the issue, perform one of these workarounds:
- Check if the casuser has a read access to the C:\WINNT\system32 directory. If not, try to gain access to the directory by rebooting the server to make sure that the changes take effect.
- Try resetting the casuser account and reboot the server. Perform this procedure for resetting the casuser account:
- On the server's command prompt, go to NMSROOT\setup\support, where NMSROOT is the CiscoWorks installation directory. By default it is C:\Program Files\CSCOpx.
- Run resetCasuser.exe.
- Reboot the server.
- Provide Administrator privilege to casuser by performing this procedure:
- Select Setting > Control Panel > Users and Passwords.
- Make casuser a member of Administrator group.
- Reboot the server.
- If the CiscoWorks Daemon Manager still does not come up, reset the casuser account (as indicated in step two) and reboot the server.
