Welcome to the Unified Communications 500 (UC 500) Software Download page. This page contains the most recent software for UC500 Series platform.
UC 500 Software Packs
The UC 500 Software Packs contains large zip files with all necessary files for the UC 500 Series platform. The zip file contains multiple TAR/archive files for each component of the UC 500, including the IOS image for the UC520 platform, IP Phone firmware files, UC 500 call processing (CME) supporting files, and UC 500 Voice Mail.
Two types of Software Packs are available:
Default UC 500 Software Packs are recommended version for most customer deployments. The Default UC 500 Software Packs are thoroughly tested with CCA releases and are pre-installed on UC 500 shipped from Cisco.
Early Adopter Software Packs bundle the latest features (hardware and software). The Early Adopter UC 500 Software Packs bundle new features that are not completely implemented in CCA and hence these packs are not be thoroughly tested with CCA. The existing features in CCA function fine with the Early Adopter Software Pack, however, these are recommended for lab, demo, or customer deployments where it is understood some risk for feature statbility or functionality may exist.
Both, Default Software Pack and Early Adopter Software Pack, are fully supported by Cisco Support groups.
UC 500 - CUE localization files
The CUE localization files provide support for Mexican Spanish, French, US English, European Spanish, Latin American Spanish, British English, Canadian French, German, Italian, Danish, and Brazilian language.
IP Phone localization files
The IP Phone localization files provide support for languages, languages, network tones and cadences. The supported locales include Bulgarian, Chinese-Chinese, Chinese-Taiwanese, Croatian, Czech Republic, Danish, Dutch, Finnish, French, Greek, German, Hungarian, Italian, Japanese_Japan, Korean, Norwegian, Polish, Portugese-Brazil, Portugese-Portugese, Romania, Russian, Serbian Republic of Montenegro, Serbian Republic of Serbia, Slovakian, Slovenian, Spanish, Swedish, Turkey, UK English and US English.
Information on specialization can be found at http://www.cisco.com/go/specialization. For those partners that do not have one of these certifications should not download this software. End customers should work with their partners, or Cisco account teams if they are interested in deploying Cisco Unified Communications Manager Express.
Users that have a valid Cisco Service Contract are eligible to access current and future versions (if made available by Cisco) of software from Cisco. Partners that have not purchased a Service Contract for the Cisco UC 500 are eligible to download the below UC 500 files in order to obtain the current version of UC 500 software within 30 days of the product purchase from Cisco or an authorized Cisco Partner. The intent is to give users an option to provide a current version of software for the UC 500 upon the initial deployment of the product. Access to software for this purpose requires a valid Cisco.com account. Any future software update (if made available by Cisco) beyond the 30 day period of initial purchase from distribution requires a valid service contract.
By proceeding to download any files on this page, or by sending to another individual by uuencoded email transmission, you agree to abide by the terms and conditions set forth in Cisco's Software License Agreement.