Resolution
To query a subscriber registration in TimesTen (TT) within Service Agent (SA) 2.0, navigate to TT and then the install_directory/bin. Then, perform these steps:
- Issue the ./ttIsql -connStr DSN="Instance_Name" command, where Instance_Name is the name of your instance.
- Select * from registrationinfo, where the contactinfo appears in the %NUMBER% format.
For example, select * from registrationinfo where the contactinfo is 6135585793%.
- Perform these steps in every instance, on each Point of Presence (POP) site.