Cisco Jabber for iPad "Failed to connect to specified server"


Tue, 01/08/2013 - 04:02
Jul 16th, 2012


Cisco Jabber for iPad getting error message "Failed to connect to specified server" when trying to login to Video/Voice Section


Client getting "Failed to connect to specified server" when trying to authenticate with CUCM


On Premises Deployment using CUPS.


After following the COP file install, if you don't reboot the CUCM Server and then restart Tomcat, the client will not be authenticate with CUCM


Follow the procedure mentioned in the Installing Cisco Options Package (COP) file for devices Section on the Admin Guide

Manuel Martinez... Mon, 12/17/2012 - 13:33

thank you very much you give me the idea and now its working just reinstall the cop file and it works again. =)

ahmed_maher Tue, 01/08/2013 - 03:34

IS CUPS required for Jabber for IPAD to login, I just want to login to CUCM for Voice/Video calling and don't need IM and i still getting the same error.

Aaron Harrison Tue, 01/08/2013 - 04:02

No, you don't need CUPS.

You do need to follow the instructions carefully re: setting up the SIP profile, associating it to the user etc.


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