one AnyConnect client can't access to ASA

[tuvhongkong]

There is one AnyConnect client can't access to ASA, when try to access to ASA, got the error messages in Event log. All other AnyConnect clients are working.

Function:connectMgr::processIfcData

file:.\ConnectMgr.cpp

Line:2067

Secure gateway(xx.xx.com) was not found in profile.

Function: CNetEnvironment::TestNetEnv
File: .\NetEnvironment.cpp 
Line: 190
Invoked Function: CNetEnvironment::testNetwork
Return  Code: -28901363 (0xFE47000D)
Description:  NETENVIRONMENT_ERROR_PROBE_INCOMPLETE:Network Probe could not contact target

Any ideas?

Thanks.

[Javier Portuguez]

Hi,

Did you try to open a new discussion? If so, this is not the right place.

Let me know.

Thanks.

[tuvhongkong]

Hi  Javier，

I opened a  discussion, please help close this document.

Thanks