Reset ISE CLI password

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Fri, 10/26/2012 - 02:54
Oct 22nd, 2012
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Problem

How to Reset/Recover ISE CLI Administrator password?

Solution

To reset the administrator password, we need to complete the following steps:


Step 1 We need to ensure that the Cisco ISE appliance is powered up.


Step 2 Insert the Cisco Identity Services Engine ISE VM Appliance (ISE Software Version 1.1.0.xxx) DVD.


               The console displays the following message (this example shows a Cisco ISE 3355):


               Welcome to Cisco Identity Services Engine - ISE 3355


               To boot from hard disk press <Enter>


               Available boot options:


              [1] Cisco Identity Services Engine Installation (Keyboard/Monitor)


              [2] Cisco Identity Services Engine Installation (Serial Console)


              [3] Reset Administrator Password (Keyboard/Monitor)


               [4] Reset Administrator Password (Serial Console)


              <Enter> Boot from hard disk


              Please enter boot option and press <Enter>.


               boot:


Step 3 To reset the administrator password, at the system prompt, enter 3 if you use a keyboard and video monitor connection to the appliance, or enter 4 if you use a local serial console port connection.


PARAMETER
DESCRIPTION
Admin UsernameNumber of administrator whose password need to be reset.
PasswordEnter new password for the designated administrator.
Verify PasswordEnter passowrd again to verify the credentials.
Save change and rebootPress "Y" to save changes.



References

Discussion:https://supportforums.cisco.com/message/3695629#3695629

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