Important Changes Coming to Cisco Licensing

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May 16, 2014 7:41 AM
Jan 14th, 2014
Cisco Licensing is pleased to announce the new Licensing Portal.  It provides customers with an enhanced self-service experience by stream-lining and automating many licensing activities. Please take a moment to familiarize yourself with  the features that enhance the licensing management experience.

For any issues the Licensing Portal cannot address, we invite you to begin using the Licensing  Support Request form. You can also find the Licensing Support Request form on the Licensing Portal under Contact Us.


The Licensing Support Request form offers the following benefits:

  • Faster response to your query
  • Comprehensive method of submitting your license query
  • Ability to provide attachments


For optimal support, licensing queries should either be submitted via the Licensing Support Request form or, alternatively, cases may be created and managed online via the Support Case Manager.

Thank you,

Cisco Licensing

darren360 Mon, 05/12/2014 - 10:36

What's the point of the Finish button on the page after you submit the request? When you click it it just goes to another page that says "Request page not found." Is this just to show that no one bothered to test this form out before putting it into production? Imagine that!!

darren360 Mon, 05/12/2014 - 10:40

Error page after clicking the weird "Finish" button. This seems very professional.

 

Awesome Error When Clicking Weird Finish Button

darren360 Fri, 05/16/2014 - 07:41

WOW! It's been 4 days since I submitted a request through this portal and I never heard anything back from Cisco licensing this time! Such an amazing job! I love how there's not even an email confirmation of your request or a tracking ID. This is a really nice feature! You can hire my 2nd grade child too to work on your your web portals too!

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