Verification of tables on CLI
SQL Query
"run sql car select * from car:tbl_system_preferences"
This output shows the current configuration on the Call Manager Publisher
admin:run sql car select * from car:tbl_system_preferences
param_name param_value
========================= ========================================
MIN_DATE 11/09/2014
MAX_DATE 01/06/2015
LAST_PROCESSING_DIRECTORY
CDR_MIN_DATE 11/09/2014
MAX_CDR_NUMBER 2000000
MAX_ERROR_RECORD_ID 191255
COMPANY_NAME
TOLL_FREE 1800,1855,1866,1877,1888
CHARGELIMIT 200.00
GOOD 20.00
POOR 30.00
DEFAULT_CAR_USER _unspecifieduser
LOADER_STATUS 1
CONTINUOUS_LOADING_24_7 1
LOAD_CDR_ONLY 1
MANUAL_PURGE_STATUS 0
LOADER_SCHEDULE_BACKUP DailyCdrLoad,L,1440,-1,00:00:00,0,300,30
PURGE_LOW_WATER_MARK 80
PURGE_HIGH_WATER_MARK 90
MIN_CAR_DATABASE_AGE 2
MAX_CAR_DATABASE_AGE 60
LAST_PROCESSING_FILE
LAST_PROCESSING_DATA_ROW
CDR_MAX_DATE 01/06/2015
UPDATE_STATISTICS_DATE 01/06/2015,0
LOADER_BATCH 600,600,2500,3000
HUNTPILOT_VALUE 1
TIMEZONE_FOR_CDRSEARCH 2
CCM_SERVERNAME cvxs_1_cm_ccm10_5_1_11900_13
INSTALLATION_DATE 11/13/2011
Restore CDR tables back to default (Publisher)
Commands
run sql car update tbl_system_preferences set param_value='2000000' where param_name='MAX_CDR_NUMBER'
run sql car update tbl_system_preferences set param_value=' ' where param_name='COMPANY_NAME'
run sql car update tbl_system_preferences set param_value='1800,1855,1866,1877,1888' where param_name='TOLL_FREE'
run sql car update tbl_system_preferences set param_value='200.00' where param_name='CHARGELIMIT'
run sql car update tbl_system_preferences set param_value='20.00' where param_name='GOOD'
run sql car update tbl_system_preferences set param_value='30.00' where param_name='POOR'
run sql car update tbl_system_preferences set param_value='_unspecifieduser' where param_name='DEFAULT_CAR_USER'
run sql car update tbl_system_preferences set param_value=' ' where param_name='LOADER_SCHEDULE_BACKUP'
Note: Some times you will see that the Min date and Max date are not correct as the following output shows
MIN_DATE 02/11/2015
MAX_DATE 02/12/2015
CDR_MIN_DATE 02/11/2015
CDR_MAX_DATE 02/12/2015
MAX_CDR_NUMBER 2000000
MAX_ERROR_RECORD_ID 119561992
COMPANY_NAME
TOLL_FREE 1800,1855,1866,1877,1888
CHARGELIMIT 200.00
GOOD 20.00
POOR 30.00
DEFAULT_CAR_USER _unspecifieduser
LOADER_STATUS 1
CONTINUOUS_LOADING_24_7 1
LOAD_CDR_ONLY 1
MANUAL_PURGE_STATUS 0
LOADER_SCHEDULE_BACKUP DailyCdrLoad,L,1440,-1,09:07:00,0,0,1440
PURGE_LOW_WATER_MARK 80
PURGE_HIGH_WATER_MARK 90
MIN_CAR_DATABASE_AGE 2
MAX_CAR_DATABASE_AGE 60
LAST_PROCESSING_DATA_ROW 600
LAST_PROCESSING_FILE cdr_NDCCucmCluster_02_201502121818_169247
LAST_PROCESSING_DIRECTORY 20150212
UPDATE_STATISTICS_DATE 02/13/2015,0
LOADER_BATCH 600,600,2500,3000
HUNTPILOT_VALUE 1
TIMEZONE_FOR_CDRSEARCH 1
CCM_SERVERNAME xnzxpap210x_ccm8_6_2_24901_1
INSTALLATION_DATE 10/3/2012
Recommended configuration Min_Date and Max_Date
run sql car update tbl_system_preferences set param_value = '12/17/2014' where param_name = 'MIN_DATE'
run sql car update tbl_system_preferences set param_value = '12/17/2014' where param_name = 'CDR_MIN_DATE'
run sql car update tbl_system_preferences set param_value = '02/13/2015' where param_name = 'MAX_DATE'
run sql car update tbl_system_preferences set param_value = '02/13/2015' where param_name = 'CDR_MAX_DATE'
Restart services on Call Manager
1- Go ahead and complete a manual purge on the CDR web page.
Cisco Unified Serviceability-->Tool-->CDR Analisis and reporting-->System-->Data Base-->Manual purge-->Purge.
2- Make sure that the Service Parameter CDR flag is "True"
3- Cisco CAR Web Service "Restart"
4- Cisco CAR Scheduler "Restart"
5- Cisco CDR repositiry Manager "Restart"
6- Cisco CDR Agent "Restart"
Results
Make a test call and get the call records needed
After following the steps above you will be ready to place a test call and use the CDR analysis and reporting tool to find the records that customer needs.
Enjoy it!
Regards,
Gerson Fabian Morales Marin (gersomor)
