RV215W modem list.xls

Document

Feb 27, 2013 11:10 AM
Feb 27th, 2013

Hello,

This is the list of current dongle modems supported by the RV215W wireless router.

There may be instances where a supported modem may not work with certain regionall carriers. If you experience any issues, please get a support case created. For more information check out:

https://supportforums.cisco.com/community/netpro/small-business/sbcountrysupport

Below is the list broken out by region and provider:

We will do our best to keep it updated. The document will always be the one to check for the latest information.

Thanks,

Marc Nagao

RV Series Product Manager

Supported ISP

USB Model No.

Manufacturer

AT&T

AirCard Compass 880U, 881U, 875U, 885U, 888

Sierra

AT&T

Connect Force 4G

Huawei

AT&T

QuickSilver iCON 332

Option Wireless

Sprint

Compass AC595U, 597U, 598U

Sierra

Sprint

Ovation U720, U727, U760

Novatel

Verizon

Ovation U720, U727, U760

Novatel

Verizon

Compass 595U

Sierra

Verizon

UM150 USB Modem (UM150VW)

Pantech

Verizon

UM175 USB Modem (VZ175VW)

Pantech

Verizon

UML290 USB Modem

Pantech




Canada



ISP

USB Model No.

Manufacturer

TELUS

3G+ Internet Key (E182E)

Huawei

Rogers

AC320U

Sierra




EMEA



Austria



ISP

USB Model No.

Manufacturer

A1

Huawei E182E

Huawei

A1

Huawei Stick E180

Huawei

A1

Huawei E160 HSDPA

Huawei

A1

MF190

ZTE

3

ZTE USB Stick MF636

ZTE

3

Huawei E160g USB

Huawei

3

3Data Modem E220

Huawei

Orange

Huawei Stick E180

Huawei

T-Mobile

E173

Huawei

TeleRing

Huawei E220

Huawei

TeleRing

E173

Huawei




Czech Republic



ISP

USB Model No.

Manufacturer

T-Mobile

Huawei E160

Huawei

T-Mobile

MF626

ZTE

Telefonica o2

Huawei E160

Huawei




Denmark



ISP

USB Model No.

Manufacturer

TDC

E398

Huawei

TDC

E367

Huawei

3

E180

Huawei

3

E220

Huawei

3

E270

Huawei

3

E173

Huawei

3

E367

Huawei

Telenor

E367

Huawei

Fullrate

E220

Huawei

Unotel

E220

Huawei




France



ISP

USB Model No.

Manufacturer

Bouygues

E180

Huawei

Orange

E160

Huawei

Orange

E367

Huawei

SFR

E160

Huawei

SFR

E173

Huawei




Finland



ISP

USB Model No.

Manufacturer

Elisa

E160

Huawei




Germany



ISP

USB Model No.

Manufacturer

E-Plus

USB Stick E160

Huawei

O2

MF190

ZTE

T-Mobile

Telekom Speedstick LTE (E398)

Huawei

T-Mobile

Sierra Compass 885

Huawei

T-Mobile

E372

Huawei

Vodafone

(Novatel MC950D) MC USB-Stick UMTS Broadband

Novatel

Vodafone

WebSessions USB-Stick Paket K3565

Huawei

Vodafone

Vodafone USB-Stick K4505

Huawei

Vodafone

Vodafone USB-Stick K4505

Huawei

Vodafone

E398

Huawei




Italy



ISP

USB Model No.

Manufacturer

3

E367

Huawei

POSTEMOBILE

E220

Huawei

POSTEMOBILE

E270

Huawei

Telecom Italia Mobile

E172

Huawei

Telecom Italia Mobile

E220

Huawei

Telecom Italia Mobile

E270

Huawei

Telecom Italia Mobile

E270

Huawei

Telecom Italia Mobile

E272

Huawei

Vodafone

E172

Huawei

Vodafone

E220

Huawei

Vodafone

E270

Huawei

Vodafone

E272

Huawei

Vodafone

K4505

Huawei

Vodafone

K3765

Huawei

WIND

E173

Huawei

WIND

E220

Huawei

WIND

E270

Huawei

Fastweb

E220

Huawei

Fastweb

E270

Huawei




Portugal



ISP

USB Model No.

Manufacturer

Optimus

E172

Huawei




Poland



ISP

USB Model No.

Manufacturer

PLUS GSM

E220

HUAWEI

PLUS GSM

E180

HUAWEI

PLUS GSM

MF636

ZTE

PLUS GSM

E173

HUAWEI

ORANGE

MF636

ZTE

ORANGE

MF636

ZTE

ORANGE

E173

HUAWEI

ERA GSM

E160

HUAWEI

ERA GSM

E180

HUAWEI

ERA GSM

E220

HUAWEI

ERA GSM

MF636

ZTE

ERA GSM

MF626

ZTE

All Operators

E173

Huawei


  E372

  Huawei



Sweden



ISP

USB Model No.

Manufacturer

Tele2

Huawei E367

Huawei

Tele2

Huawei E170

Huawei

Tele2

Huawei E220

Huawei

Tele2

Huawei E173

Huawei

TeliaSonera

Huawei E220

Huawei

TeliaSonera

E173

Huawei

TeliaSonera

E367

Huawei

Tre

Huawei E270

Huawei

Tre

Huawei E220

Huawei

Tre

Huawei E180

Huawei

Tre

Huawei E182E

Huawei

Tre

E372

Huawei

Tre

E367

Huawei




United Kingdom



ISP

USB Model No.

Manufacturer

O2

MC950D

Novatel

O2

E160

Huawei

O2

Compass 885

Sierra

O2

E160

Huawei

Orange

E160

Huawei

Orange

MC950D

Novatel

Orange

MC950D

Novatel

T-Mobile

E173

Huawei

T-Mobile

E220

Huawei

T-Mobile

E160

Huawei

Vodafone

E270

Huawei

Vodafone

E220

Huawei

Vodafone

E272

Huawei

Vodafone

E172

Huawei

3

E367

Huawei

3

E180

Huawei

3

E160

Huawei

3

E220

Huawei







APJC



A/NZ



ISP

USB Model No.

Manufacturer

DODO

E160

Huawei

Optus

E220

Huawei

Optus

E153

Huawei

Optus

E173

Huawei

Primus

E220

Huawei

Telstra

MF626

ZTE

Telecom NZ

Telecom MF636

ZTE

Telstra

Sierra AC880U (Telstra Turbo 7 Series Modem)

Sierra

Telstra Bigpond

BigPond 7.2. USB Mobile card - (Sierra AC880U)

Sierra

Vodafone

Huawei K3765  (7.2Mbps)

Huawei

Vodafone

Huawei K4505

Huawei

3 (Three)

E180 (Internet key E180)

Huawei




HK



ISP

USB Model No.

Manufacturer

Hutchison Telecom

Huawei E180

Huawei

Hutchison Telecom

Huawei E220

Huawei




India



ISP

USB Model No.

Manufacturer

BSNL

MF 627

ZTE

MTNL

E172

Huawei

MTNL

E176

Teracom

Reliance

EC 168

Huawei

Reliance

EC 168C

Huawei

Reliance

MF190

ZTE




Middle East



ISP

USB Model No.

Manufacturer

Etisalat

Huawei 220

Huawei

North America






United States



ISP

USB Model No.

Manufacturer

AT&T

AirCard Compass 880U, 881U, 875U, 885U, 888

Sierra

AT&T

Connect Force 4G

Huawei

AT&T

QuickSilver iCON 332

Option Wireless

Sprint

Compass AC595U, 597U, 598U

Sierra

Sprint

Ovation U720, U727, U760

Novatel

Verizon

Ovation U720, U727, U760

Novatel

Verizon

Compass 595U

Sierra

Verizon

UM150 USB Modem (UM150VW)

Pantech

Verizon

UM175 USB Modem (VZ175VW)

Pantech

Verizon

UML290 USB Modem

Pantech




Canada



ISP

USB Model No.

Manufacturer

TELUS

3G+ Internet Key (E182E)

Huawei

Rogers

AC320U

Sierra




EMEA



Austria



ISP

USB Model No.

Manufacturer

A1

Huawei E182E

Huawei

A1

Huawei Stick E180

Huawei

A1

Huawei E160 HSDPA

Huawei

A1

MF190

ZTE

3

ZTE USB Stick MF636

ZTE

3

Huawei E160g USB

Huawei

3

3Data Modem E220

Huawei

Orange

Huawei Stick E180

Huawei

T-Mobile

E173

Huawei

TeleRing

Huawei E220

Huawei

TeleRing

E173

Huawei




Czech Republic



ISP

USB Model No.

Manufacturer

T-Mobile

Huawei E160

Huawei

T-Mobile

MF626

ZTE

Telefonica o2

Huawei E160

Huawei




Denmark



ISP

USB Model No.

Manufacturer

TDC

E398

Huawei

TDC

E367

Huawei

3

E180

Huawei

3

E220

Huawei

3

E270

Huawei

3

E173

Huawei

3

E367

Huawei

Telenor

E367

Huawei

Fullrate

E220

Huawei

Unotel

E220

Huawei




France



ISP

USB Model No.

Manufacturer

Bouygues

E180

Huawei

Orange

E160

Huawei

Orange

E367

Huawei

SFR

E160

Huawei

SFR

E173

Huawei




Finland



ISP

USB Model No.

Manufacturer

Elisa

E160

Huawei




Germany



ISP

USB Model No.

Manufacturer

E-Plus

USB Stick E160

Huawei

O2

MF190

ZTE

T-Mobile

Telekom Speedstick LTE (E398)

Huawei

T-Mobile

Sierra Compass 885

Huawei

T-Mobile

E372

Huawei

Vodafone

(Novatel MC950D) MC USB-Stick UMTS Broadband

Novatel

Vodafone

WebSessions USB-Stick Paket K3565

Huawei

Vodafone

Vodafone USB-Stick K4505

Huawei

Vodafone

Vodafone USB-Stick K4505

Huawei

Vodafone

E398

Huawei




Italy



ISP

USB Model No.

Manufacturer

3

E367

Huawei

POSTEMOBILE

E220

Huawei

POSTEMOBILE

E270

Huawei

Telecom Italia Mobile

E172

Huawei

Telecom Italia Mobile

E220

Huawei

Telecom Italia Mobile

E270

Huawei

Telecom Italia Mobile

E270

Huawei

Telecom Italia Mobile

E272

Huawei

Vodafone

E172

Huawei

Vodafone

E220

Huawei

Vodafone

E270

Huawei

Vodafone

E272

Huawei

Vodafone

K4505

Huawei

Vodafone

K3765

Huawei

WIND

E173

Huawei

WIND

E220

Huawei

WIND

E270

Huawei

Fastweb

E220

Huawei

Fastweb

E270

Huawei




Portugal



ISP

USB Model No.

Manufacturer

Optimus

E172

Huawei




Poland



ISP

USB Model No.

Manufacturer

PLUS GSM

E220

HUAWEI

PLUS GSM

E180

HUAWEI

PLUS GSM

MF636

ZTE

PLUS GSM

E173

HUAWEI

ORANGE

MF636

ZTE

ORANGE

MF636

ZTE

ORANGE

E173

HUAWEI

ERA GSM

E160

HUAWEI

ERA GSM

E180

HUAWEI

ERA GSM

E220

HUAWEI

ERA GSM

MF636

ZTE

ERA GSM

MF626

ZTE

All Operators

E173

Huawei




Sweden



ISP

USB Model No.

Manufacturer

Tele2

Huawei E367

Huawei

Tele2

Huawei E170

Huawei

Tele2

Huawei E220

Huawei

Tele2

Huawei E173

Huawei

TeliaSonera

Huawei E220

Huawei

TeliaSonera

E173

Huawei

TeliaSonera

E367

Huawei

Tre

Huawei E270

Huawei

Tre

Huawei E220

Huawei

Tre

Huawei E180

Huawei

Tre

Huawei E182E

Huawei

Tre

E372

Huawei

Tre

E367

Huawei




United Kingdom



ISP

USB Model No.

Manufacturer

O2

MC950D

Novatel

O2

E160

Huawei

O2

Compass 885

Sierra

O2

E160

Huawei

Orange

E160

Huawei

Orange

MC950D

Novatel

Orange

MC950D

Novatel

T-Mobile

E173

Huawei

T-Mobile

E220

Huawei

T-Mobile

E160

Huawei

Vodafone

E270

Huawei

Vodafone

E220

Huawei

Vodafone

E272

Huawei

Vodafone

E172

Huawei

3

E367

Huawei

3

E180

Huawei

3

E160

Huawei

3

E220

Huawei







APJC



A/NZ



ISP

USB Model No.

Manufacturer

DODO

E160

Huawei

Optus

E220

Huawei

Optus

E153

Huawei

Optus

E173

Huawei

Primus

E220

Huawei

Telstra

MF626

ZTE

Telecom NZ

Telecom MF636

ZTE

Telstra

Sierra AC880U (Telstra Turbo 7 Series Modem)

Sierra

Telstra Bigpond

BigPond 7.2. USB Mobile card - (Sierra AC880U)

Sierra

Vodafone

Huawei K3765  (7.2Mbps)

Huawei

Vodafone

Huawei K4505

Huawei

3 (Three)

E180 (Internet key E180)

Huawei




HK



ISP

USB Model No.

Manufacturer

Hutchison Telecom

Huawei E180

Huawei

Hutchison Telecom

Huawei E220

Huawei




India



ISP

USB Model No.

Manufacturer

BSNL

MF 627

ZTE

MTNL

E172

Huawei

MTNL

E176

Teracom

Reliance

EC 168

Huawei

Reliance

EC 168C

Huawei

Reliance

MF190

ZTE




Middle East



ISP

USB Model No.

Manufacturer

Etisalat

Huawei 220

Huawei

Average Rating: 5 (1 ratings)

Comments

kkoniarski Tue, 04/30/2013 - 05:26

I tried a ZTE MF636, but it did not get recognized. Does it need to have any particular firmware version? Another stick I've got is a GI1515 by Option, but it seem not to be listed at all. Krzysztof

Marc Nagao Tue, 04/30/2013 - 09:16

Hello Krystoff,

Please get a case logged with our support team, and we will get both modem's in process.

Thank you sir,

Marc

Marc Nagao Fri, 05/10/2013 - 08:18

Hello Daniel and Community:

Here are the newest Modems:

HuaweiTata photon+ (EC156)
HuaweiTelekom Speedstick LTE    (Huawei E398u-15)
AlcatelTelekom Speedstick LTE  II   (Alcatel One Touch L100V)
HuaweiEC306
HuaweiE398 (swisscom)

Best,

Marc

michal.witkowski Mon, 07/15/2013 - 02:54

Hello,

can ou tell me why modem Huawei E372 from t-mobile is supported in Germany but not in Poland ?

Whats the difference ?

Michal

Marc Nagao Mon, 07/15/2013 - 08:28

Hi Michal - we have tested the dongle in Germany. It should work in Poland - but we have yet to test in-country.

Thanks for the question.

Marc

michal.witkowski Mon, 07/15/2013 - 09:21 (reply to Marc Nagao)

Hi Marc,, thx for your answer but... it is not working.

I have no 'not supported' message in the logs.

E173 also doesn't work though it is listed here.

How is this list checked ?

Michal

Marc Nagao Mon, 07/15/2013 - 09:23

Hi Michal,

Please get a support case logged - we will get a new driver for you and get the router and dongle working for you.

Thanks,

Marc

michal.witkowski Mon, 07/15/2013 - 09:54 (reply to Marc Nagao)

You mean to call the support center ?

I tried that today.

Not very polite lady told me that if it is not working, it is not working, and thats it.

Should I try again ?

Michal

Marc Nagao Mon, 07/15/2013 - 10:53

Hi Michal - my apologies. Did you happen to get a case number? That's the piece I need to get you some assistance. We will get you up and running.

Marc

michal.witkowski Fri, 07/19/2013 - 01:18

Hello again,

I've got a fixed driver for E173 so it works.

Unfortunately support says that according to this list the E372 dongle is supported only in germany and thats it.

I thought that making it work for poland won't be a problem.

Isn't that just matter of fixing or making a driver like the one they made for E173?

Best regards

Michal

Marc Nagao Fri, 07/19/2013 - 08:29

Hi Michal - sorry I missed your comment on the 16th. I will get the case# to my team. I will have an update for you asap.

Thank you!

Marc

gaborhackel Tue, 07/23/2013 - 01:08

Hi Marc Nagao and Hi Community,

I would like to deploy the RV215W router in Hungary, but I do not know the supported LTE capable 4G modems. Especially I need LTE Internet for the backup function. The Telecom (T-Mobile) sells theT-Mobile 4G/LTE E3276 modem (Huawei) in Hungary, but I'm not sure it is supported by RV215W.

Could somebody confirm that the Huawei E3276 is a supported model?

Thank you in advance!

Kind regards,

Gabor

Marc Nagao Tue, 07/23/2013 - 14:21

Hi Gabor,

Please log a new case, if the dongle is not supported, we can get a driver for you and get it supported.

Thank you!

Marc

gaborhackel Wed, 07/24/2013 - 06:48 (reply to Marc Nagao)

Hi Marc,

Thank you for your answer. In this case I will buy and try it. I will turn back to you if I will face issues with the T-Mobile 4G/LTE E3276 modem (Huawei) modem.

Thank you!

Kind regards,

Gabor

lubos.tirpak Thu, 07/25/2013 - 02:24

Hello,

I am trying to use ZTE MF190 from Telefonica O2 in Slovakia.

Router always shows that there was no device detected.

I tried the USB stick in Vigor2820 and it worked OK.

Can you please help me with this issue? Thanks.

Marc Nagao Thu, 07/25/2013 - 08:47

Gabor - let us know if you need to log a new case for the new dongle - good luck!

Lubos - please log a new case with the support team and we will get your a driver for your modem.

Thank you both!

lubos.tirpak Thu, 07/25/2013 - 14:20

Marc, can you please tell me how to log a new case? Can you send me a link? Do you mean starting a new thread here on forum, or something else? Thank you for clarification.

gigi00001 Wed, 07/31/2013 - 06:51

I'm disappointed, does not work with ZTE MF636 and Huawei E173! Modems Orange Poland. Why?

gigi

Marc Nagao Wed, 07/31/2013 - 14:37

Hello Gigi - We try to stay modem agnostic - and we are not the modem experts especially on a WW basis.

We would love to support the most popular modem models.

we can certainly start the work - but we would need someone in-country to assist with us.

any of you willing to assist?

Let us know!

Marc

alan@saladking.com Wed, 08/21/2013 - 14:45

Hi, I picked up two of the 215W as well as a Novatel U679 LTE USB  modem from Bell Mobility in Canada.  I don't think the router is  speaking to the modem, but can't really tell since there are no  indicators on the web client, etc. to indicate whether the modem is  recognised.  The modem is getting power and is connected to the LTE  network (love the blinking lights), but even tried manually doing a  connect, pulling out the WAN, etc.

It's not listed as one of the supported modems, so I  suspect it's a driver problem.  I can't tell if the router even  recognises the modem.

I already have a trouble ticket open, but they weren't able to help.

alan@saladking.com Wed, 08/21/2013 - 20:04

Hi Marc,

I'm trying to get a Bell Mobility (Canada) Novatel U679 LTE modem working with the R215W.  I don't think the router is recognising hte USB at all: got power and blinky lights on the USB stick, but nothing shows up on the web console or any of the blinking lights on the router.  Suspect there's a driver missing and the router isn't recognising the USB modem.  Can it be set up manually or does a new driver/config need to be set up?

BTW, I have a ticket open with Cisco support on this, if you need the number.

BTW2, I can get carrier support relatively easily if that helps.

kevinriedl Thu, 10/10/2013 - 02:36

Hi Marc,

i have no possibility to create a support ticket and so i post here my problem after two days searching.

I own a Alcatel One Touch X520 USB Modem, Cisco RV 215W doesnt know this device.

Please Could you add device to the supportet list?

Location is Germany

Provider is German Telekom or T-Mobile Germany

I'am looking forward to here from you soon.

Best Regards

Kevin

kevinriedl Thu, 10/10/2013 - 02:38

Hi Mark,

i've no possibility to create a support ticket.

Please can you add Alcatel one touch X520 to the supportet USB Modem devices? Doesn't work yet.

Location is Germany

Provider is German T-Mobile or German Telekom

Best Regards

Kevin

alan@saladking.com Thu, 10/10/2013 - 09:20

Hi Marc,

I'm  still trying to get a Bell Mobility (Canada) Novatel U679 LTE modem working  with the R215W.  I don't think the router is recognising the USB at all:  got power and blinky lights on the USB stick, but nothing shows up on  the web console or any of the blinking lights on the router.  Suspect  there's a driver missing and the router isn't recognising the USB  modem.  Can it be set up manually or does a new driver/config need to be  set up?

BTW, I have a ticket open with Cisco support on this already.  Case # 627076785.

BTW2, I can get carrier support relatively easily if that helps.

Thanks!

krantesh1 Sun, 11/24/2013 - 01:22

Hi Marc,

I'm trying to get a EVDO modem to work in RV215W it detects the device as Huawei EC1270 but doesnt show any carrier and service status. It gives the signal strength and sim status as ready but couldn't connect to the EVDO Rev A.

Is the EC1270 modem fully suppported or not. What is the issue here.

Marc Nagao Tue, 12/10/2013 - 09:53

Krantesh,

My apologies for the late reply - please create a case with our support team and we will work to get it working.

Thank you!

Marc

piotrmeil@o2.pl Wed, 12/18/2013 - 00:42

Hello,

Is the above list could be added the modem ZTE MF669 - country Poland ? ( updete firmware )

Most modems specified has already emerged from the production in Poland...

I have traing connect ZTE MF669 - and it isn`t work..

Thank you in advance for your help.

Marc Nagao Wed, 12/18/2013 - 09:40 (reply to piotrmeil@o2.pl)

Piotr,

Hello - please contact the support team, we will work with you to get a new driver for the ZTE modem. if you could us validate it, that would be wonderful.

Thank you,

Marc

Marc Nagao Fri, 12/20/2013 - 11:48 (reply to piotrmeil@o2.pl)

Piotr - we have added your modem - ZTE MF669 to the list get get a driver. Could we ask you to help us validate the new driver in-country?

Thanks - Happy Holidays

alan@saladking.com Wed, 12/18/2013 - 10:22

Hi Marc,

I've been trying to get Bell Mobility's LTE modem certified (it's a Novatel U679) and have gone through the whole support process.  The last communique with them said that it's now in the Product Manager's court to decide whether they want to support it.  I have access to full carrier support so it should be very easy to get this one done and have all three major Canadian carriers listed.

Let me know if there's a way I can expedite this.

Thank you.

Alan

alan@saladking.com Thu, 12/19/2013 - 11:21

Hi Marc,

Absolutely.  I have the device, two routers, and whatever support we will need to make it work.

Thanks.

- Alan

alan@saladking.com Mon, 02/17/2014 - 09:04 (reply to Marc Nagao)

Hi Marc,

Wondering if there's any update from your team on support from the Bell Mobility Novatel LTE modem?  I haven't heard from anyone from Cisco.

Thanks.

- Alan

Marc Nagao Mon, 02/17/2014 - 09:09 (reply to alan@saladking.com)

Hi Alan - i sent you a msg last week to see if you wanted the driver created.

It appears your support case has been closed - it might be the easiest to create another case. my team has you on the list to create the driver for your modem.

another way would be to send me a note with your contact info.

Marc

BadCiscoPolicies1 Wed, 01/01/2014 - 07:55

A big suggestion is that if Cisco really wants these SB routers with USB  modem failback to take off, Cisco needs to specifically provide support  for the Ubee Stick PXU1964. The reason is that this is the USB 3G/4G cell stick  which

FreedomPop uses to give  away 500MB per month of free cellular internet service (they are piggybacking  on the Sprint-Clear Network). This means that IF Cisco provided support  for the Ubee Stick PXU1964, then owners of Cisco routers with USB  failback capability could have the failback capability for just the  cost of the Ubee Stick PXU1964, which normally runs about $50 but can  often be gotten for as little as $10. While 500MB per month free (you can pay for more) may not sound like much, it's usually fine for failback purposes in a SB envirnoment. As it stands now, we don't use the failback capability of our RV215W because is does not seem to work with T-Mobile nor with FreedomPop. Instead, we have a PC on our network use the FreedomPOP modem to provide failback connectivity if the WAN goes down. But I'd much rather have the RV215W provide the failback service via the

Ubee Stick PXU1964.

BadCiscoPolicies1 Thu, 01/02/2014 - 15:15 (reply to Marc Nagao)

Hi Marc.

I just got off the phone with Cisco support with this request. It's Case # 628680181.

Thanks. Happy New Year to you too.

Michael

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Posted February 27, 2013 at 11:10 AM
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