×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

Intermittent WAN Connectivity Issue on the RVS4000 Router

Document

Fri, 07/08/2016 - 16:40
Apr 26th, 2016
User Badges:

Cisco Support Community

Article ID: 433

Objective

A Wide Area Network (WAN) is a network that consists of multiple smaller networks. The most well known WAN is the Internet. To gain access to the Internet, organizations called Internet Service Providers (ISPs) are used. Sometimes an ISP may require an extra configuration alongside the normal WAN configuration. These optional settings can often help improve intermittent connectivity issues on the RVS4000.

Note: Before you follow the steps in this article, check if your computer has a stable Internet connection when connected directly to your broadband modem. If you do not have a stable Internet connection with your modem, contact your Internet Service Provider (ISP).

This article explains how to resolve intermittent connectivity issue on the RVS4000.

Applicable Device

• RVS4000

Software Version

• v2.0.3.2

Optional Settings

Step 1. Log in to the Router Configuration Utility and choose Setup > WAN. The WAN page opens:

Step 2. Enter the host name provided by the ISP. The host name is used by the ISP for identification.

Step 3. Enter the domain name provided by the ISP. The domain name is used by the ISP for identification.

Step 4. From the MTU drop-down list choose the method of configuration for the Maximum Transmit Unit (MTU) size. MTU is the size of the largest amount of data that can be sent in a single packet over the Internet.

• Auto —The RVS4000 configures the MTU size automatically.

• Manual — The user configures the MTU size manually.

Step 5. If you chose Manual from the MTU drop-down list, enter the size of the MTU packet in the MTU size field.

Step 6. Click Save. The optional settings are configured.

Loading.

Actions

This Document