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Firmware Upgrade Guides for Cisco Small Business Products


Thu, 08/17/2017 - 11:00
Jul 7th, 2016
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Cisco Support Community

Article ID: 3703


The firmware is the program that controls the operation and functionality of the switch. It is the combination of software and hardware that has program code and data stored in it in order for the device to function.

Upgrading the firmware improves the performance of the device, which could provide enhanced security, new features, and bug fixes. This process is also necessary if you encounter the following:

  • Frequent network disconnection or intermittent connection using the switch
  • Slow connection

This article provides a list of articles that provide configuration instructions on how to upgrade the firmware of your device.

Applicable Devices

  • All Cisco Small Business Products

Access Points

Upgrade Firmware on Wireless Access Point

Swap Firmware Images on a Wireless Access Point

Firmware Upgrade on the WAP 131

Firmware Upgrade on the WAP371

Upgrade Firmware on WAP551 and WAP561 Access Points

Upgrade Firmware on WAP4410N Wireless-N Access Point

Firmware Upgrade on WAP121 and WAP321 Access Points

Downgrade Firmware on the WAP121 and WAP321

Firmware Upgrade on WAP2000

Firmware Upgrade on AP541N Access Point

WAP200E Firmware Upgrade

FindIT Network Management

Upgrade FindIT Network Manager or Probe to the Latest Version

Upgrade Network Devices to the Latest Version through FindIT Network Management


Wired Routers

Firmware Upgrade on RV016, RV042, RV042G, and RV082 VPN Routers

Firmware Upgrade on the RVS4000

Firmware Upgrade on RVL200 VPN Routers

Firmware Upgrade on RV220W Wireless Firewall

Firmware Upgrade on SRP520 Series Services Ready Platforms

Firmware Upgrade on RV180 and RV180W Using Web Interface

Wireless Routers

Upgrade Firmware on an RV34x Series Router

Firmware Management on RV320 and RV325 VPN Router Series

Firmware Upgrade on a WRV54G Wireless-G Gigabit Router 

Firmware Upgrade on WRV200

Firmware Upgrade on WRVS4400N Wireless-N Gigabit Security Router

Troubleshoot Firmware Upgrade Failed for WRVS4400N 

Firmware Upgrade on WRV210

Firmware Upgrade for the WET200 

Firmware Upgrade on the CVR100W VPN Router

On Plus

Upgrade Device Firmware on PLG1000

Firmware Management through Cisco OnPlus Portal


Firmware Upgrade on NSS300 Series Smart Storage

NSS300 Series Firmware Upgrade via the NSS Discovery Tool Software

NSS6000 Series Firmware Upgrade via NSS Discovery Tool Software


Upgrade Firmware on a Switch

Backup and Restore or Swap Firmware on a Switch

Firmware Upgrade/Backup and Image Swap on the SG350XG and SG550XG

Active Image Selection on Sx500 Series Stackable Switches

Firmware Upgrade via HTTP/HTTPS on 200/300 Series Managed Switches

Firmware Upgrade via TFTP on 200/300 Series Managed Switches

Backup Firmware/Boot Code to TFTP Server on 200/300 Series Managed Switches

Software Upgrade and Backup on ESW500 Series Switches

Upgrade Firmware via HTTP/HTTPS on Sx500 Series Stackable Switches

Firmware Upgrade and Backup on SRW WebView Switches 

Upgrade and Backup of Firmware via TFTP on Sx500 Series Stackable Switches

Firmware Upgrade Troubleshooting on 300 and 500 Series Managed Switches

Upgrade Firmware on a Switch through the Command Line Interface (CLI)

Video and Surveillance

Installation of WVC210 Internet Camera Software onto a PC 

Configure Events and Actions with Video Monitoring System Software on WVC210 Wireless-G PTZ Cameras

Accessing Video Monitoring Software over IPsec VPN

Firmware Upgrade on WVC210

Firmware Upgrade on PVC300 Pan Tilt Zoom (PTZ) Internet Camera

Perform a Firmware Upgrade on PVC2300

Upgrading Firmware on WVC200 Series IP Camera

Video and Conferencing

UC 320W

Firmware/Software Upgrade on the UC320W

Manual Firmware/Software Upgrade on UC320W

Workaround for Incompatibility of UC320W Pre-2.1.2 Firmware with Adobe Flash Player 11

UC 500

Software Upgrade on UC500 Series through Cisco Configuration Assistant

Upgrade Cisco Unity Express (CUE) to 8.0.6 with Cisco Configuration Assistant (CCA) 3.1.1 and Software Pack 8.2 on UC500 Series Devices

Internetwork Operating System (IOS) EXEC and Cisco Unity Express (CUE) EXEC Troubleshoot on UC500 Series 

IP Phones and Adapters

Upgrade the Firmware on the Cisco IP Phone 7800 and 8800 Multiplatform Series

Firmware Upgrade Procedure on WIP310-G1 IP Phone 

Use Web Configuration Utility to Upgrade Firmware on the SPA525G and SPA525G2 IP Phones

SPA3102 Firmware Upgrade

Firmware Upgrade on the SPA400

Firmware Upgrade on SPA2102 and SPA3102 Phone Adapter

Firmware Upgrade Settings on the SPA8000 Phone Adapter 

Firmware Upgrade on SPA112 and SPA122

Configure Firmware Upgrade in Voice Provisioning on SPA100 Series


Firmware Upgrade on E20 with Web Configuration Utility  



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