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View Logs on an RV Series Router

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Wed, 03/15/2017 - 12:00
Mar 15th, 2017
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Cisco Support Community

Article ID: 2578

Objective

Logs can be configured on RV Series Routers to monitor network activity. This allows the network administrator to monitor the health and performance of the network. Emergency, Alert, Critical, Error, Warning, Notification, Information, and Debugging are alerts that can be logged by the router. Viewing activity logs allows you to determine the performance of your network at a glance, and take appropriate action. The logs can be saved for troubleshooting purposes, or emailed to the network administrator for his reference. It can also be cleared to reset the log table.

This article aims to show you how to configure the logs and e-mail settings to view logs on RV Series Routers.

Applicable Devices

  • RV Series

Software Version

  • 1.2.1.7 — RV110W
  • 1.0.3.16 — RV130, RV130W
  • 1.0.0.17 — RV132W
  • 1.0.0.21 — RV134W

Enable Logging

Step 1. Log in to the web-based configuration utility and choose Administration > Logging > Log Settings.

Note: The images on this article are taken from the RV134W router. Menu options may vary per model.

Step 2. In the Log Settings page, check the Enable check box for Log Mode.

Note: The Log Settings page may look different on every RV Series router model.

If you are using the RV132W or the RV134W:

If you are using the RV130 or RV130W:

If you are using the RV110W:

Step 3. Check the check boxes for the desired log severity. You can enable logs for the following:

  • Emergency — System is not usable.
  • Alert — Action is needed.
  • Critical — System is in a critical condition.
  • Error — System is in error condition.
  • Warning — System warning occurred.
  • Notification — System is functioning properly, but a system notice occurred.
  • Information — Device information
  • Debugging — Provides detailed information about an event.

If you are using the RV132W or the RV134W:

If you are using the RV130 or RV130W:

If you are using the RV110W, perform the following steps:

Step 1. Click Add Row.

Step 2. Choose the Log Service from the drop-down menu. The options are All, Kernel, System, and Wireless.

Note: In this example, All is chosen.

Step 3. Enter the log server name in the Log Server field.

Step 4. Choose the Log Priority from the drop-down menu. In this example, All is chosen.

Step 5. (Optional) Check the Display in Event Log check box to display the chosen Log Priorities to the event log.

Step 6. (Optional) Check the Send to Email check box to send the logs via email.

Step 7. Enable the settings by checking the Enable check box.

Step 4. Click Save.

You should now have enabled system logging on the RV Series Router.

Configure E-mail Settings

Configuring the E-mail Settings for logging lets the router send the logs via email. This is useful when you want to be updated on the performance of the network by receiving log notifications via email. This configuration is optional. If you only want to view the logs, click here.

Step 1. Choose E-mail Settings.

Note: The images on this article are taken from the RV134W. Menu options may vary per model.

Step 2. In the E-mail Settings page, check the Enable check box for E-mail Logs to receive logs via email.

If you are using the RV132W, RV134W, or RV110W:

If you are using the RV130 or RV130W:

Step 3. (Optional) Click Configure Severity to adjust the Minimum Email Log Severity. This is where you can set the router which logs to send to your email. This feature is available only on the RV130, RV130W, RV132W, and RV134W.

Step 4. Enter the email server address of the email account you have set up to receive the logs in the E-mail Server Address field.

Step 5. Enter the E-mail Server Port number in the E-mail Server Port field if your email provider requires a special port for email. In this example, the default port for Simple Mail Transfer Protocol (SMTP) is used.

Step 6. Enter the Return E-mail address in the Return E-mail address field. This email account receives the system-generated emails when the router is not able to send the logs to the send-to email address successfully.

Step 7. Enter the Send to E-mail Address in the Send to E-mail Address (1) field to which to send logs.

Note: (Optional) Repeat this step for the second and third Send to E-mail Address fields as needed.

Step 8. (Optional) To use an email encryption method, check the Enable check box for E-mail Encryption (SSL/TLS). Enabling this feature encrypts the emails using Secure Sockets Layer (SSL)/Transport Layer Security (TLS) for additional security.

Note: In this example, encryption is disabled.

Step 9. Choose the Authentication with SMTP server from the drop-down menu if your SMTP mail server requires authentication before accepting connections.

The options are:

  • None — No authentication with SMTP server is enabled.
  • LOGIN — Uses login credentials as authentication with the SMTP server.
  • PLAIN — Authentication is sent in plain text.
  • CRAM-MD5 — Challenge Response Authentication Mechanism (CRAM) is based on the Hash-based Message Authentication Code (HMAC). This is typically used in email software as authentication.

Note: In this example, None is chosen.

Step 10. (Optional) Enter the E-mail Authentication Username in the E-mail Authentication Username field. This step applies only if LOGIN, PLAIN, or CRAM-MD5 is chosen in Step 9.

Step 11. (Optional) Enter the E-mail Authentication Password in the E-mail Authentication Password field. This step applies only if LOGIN, PLAIN, or CRAM-MD5 is chosen in Step 9.

Step 12. (Optional) To test the email authentication, click Test. This step applies only if LOGIN, PLAIN, or CRAM-MD5 is chosen in Step 9.

Step 13. To set a schedule of sending email logs, click the drop-down arrow for Unit under the Send E-mail Logs by Schedule area and then choose the interval for the logs to be sent to the specified email.

  • Never — No logs will be sent .
  • Hourly — Logs will be sent every hour.
  • Daily — Logs will be emailed on a daily basis.
  • Weekly — Logs will be emailed at the specified day and time of the week.

Note: In this example, Never is chosen. If Weekly was chosen, the option to choose a day to send the logs would be available in the Day area.

Step 14. (Optional) Choose the time of day when the logs are to be sent from the drop-down menu. In this example, logs will be sent every 12AM.

Step 15. (Optional) To enable email alerts, check the Enable Email alert when WAN up/down check box under the Email Alert area. This lets the router alert you when the Wide Area Network (WAN) connection goes down and up. This option is available only on the RV132W and the RV134W.

Step 16. (Optional) Check the Enable check box for Email alert when VPN up/down. This alerts you via email when the Virtual Private Network (VPN) goes down and comes back up. This option is available only on the RV132W and the RV134W.

Step 17. Click Save.

You should now have configured the email settings of your RV Series Router.

View Logs

Step 1. Click Status and Statistics > View Logs.

Note: If you are using the RV130, RV130W, or RV110W, click Status > View Logs.

Step 2. (Optional) Filter the logs by checking the appropriate check boxes under Log Severity matches.

Note: In this example, logs for all alerts are viewed.

If you are using the RV132W or RV134W:

If you are using the RV130 or RV130W:

If you are using the RV110W:

Step 3. Click Go. If you are using the RV110W, proceed to Step 5.

Step 4. To change the number of entries displayed per page, click the drop-down menu and choose a number. The options are 20, 50 and 100.

Step 5. (Optional) Click Refresh Logs to refresh the system log table.

Step 6. (Optional) Click Clear Logs to clear the system log table.

Step 7. (Optional) Click Save Logs to save the system log entries.

Step 8. Click the  and the  button to scroll between pages. The  button takes you to the first page of the logs, while the  button takes you to the last page of the logs. Alternatively, you can jump to a specific page by entering a number in the  field.

You should now have successfully enabled system logging and viewed the system logs on an RV Series Router.

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