The MSFC does not recognize the ports of the FlexWAN module in Cisco Catalyst 6500/6000 Series switches

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Jun 22, 2009 3:33 PM
Jun 22nd, 2009

Core issue

In order to use the FlexWAN module, a Supervisor Engine with an Multilayer Switch Feature Card (MSFC) and a Policy Feature Card (PFC) is necessary. Configure the FlexWAN module through the MSFC.

These are the software requirements:

For systems with Cisco IOS  Software on the Supervisor Engine 720:

  • Cisco IOS  Software Release 12.2(14)SX or later    

For systems with Cisco IOS Software on both the Supervisor Engine 2 and MSFC2:

  • Cisco IOS  Software Release 12.1(8a)E or later on both the Supervisor Engine and MSFC2    
For systems with Cisco IOS Software on both the Supervisor Engine 1 and MSFC or MSFC2:

  • Cisco IOS  Software Release 12.1(5a)E1 or later on both the Supervisor Engine and MSFC or MSFC2

For systems with Cisco Catalyst software on the Supervisor Engine and Cisco IOS Software on the MSFC or MSFC2:

  • MSFC: Cisco IOS  Software Release 12.1(1)EX or later       

  • Supervisor Engine software: Cisco Catalyst 6500 Series Supervisor Engine software release 5.4(2) or later    
For systems with Cisco Catalyst software on the Supervisor Engine 720 and Cisco IOS software on the MSFC3:

  • MSFC3: Cisco IOS  Release 12.2(14)SX2 or later        

  • Supervisor Engine 720 software: Cisco Catalyst 6500 Series Supervisor Engine software release 8.1(1) or later   

       

Resolution

Make sure that compatible software is running.

If the show module status indicates other, attempt to re-seat the module first.

Issue the (config)# card type {t1/e1} slot {slot no:} command in the config mode if the module show controllers or show run commands do not show the module after the re-seat is performed.

If the problem is not resolved, open a case with Cisco Technical Support.

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Posted June 22, 2009 at 3:33 PM
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