- Gold, 750 points or more
The user observes the issue when the Cisco CallManager databases are not in sync or there is some issue with the Cisco Real-time Information Server (RIS) Data Collector.
In order to resolve this issue, complete these steps:
The DBHelper can also look into name resolution problems and report if there are issues with the name resolution scheme on a network.
Refer to the Replication Fails Between the Publisher and the Subscriber section of Cisco CallManager System Issues for more information.