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Installation for Cisco Unity 4.0.5 on Windows 2003 fails with the "While trying to install the Sentinel System Driver, Windows Installer returned a failure code: 2" error message

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Wed, 07/22/2009 - 19:33
Jun 22nd, 2009
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Core Issue


The installation of the Sentinel System driver at the start of Install failes if the installation is done from a local drive.  The Win32 error code returned is "2" which  is "The system contain find the file specified".


Resolution


In order to resolve this issue, manually install the sentinel drivers from the Cisco Unity CD, which is located in the SecurityKeySetup folder. Run the Sentinel System driver.msi, reboot the server and then try to re-install Cisco Unity again.

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