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TCC_2
Level 10
Level 10

Core Issue

Monitoring connectivity between elements such as Edge Proxy (EP) and Service Engine (SE), which are configured as server groups.

Resolution

To verify server groups are up, perform these steps:

  1. Connect to the EP and SE through Telnet by issuing the $ telnet localhost 8070 command.

  2. Change to context route-mgmt. For example, dsse>context route-mgmt.

  3. Issue the sg-element-status command to find if the status is marked as up or down. This is an example:

dsse>sg-element-status

All ServerGroups

sg-element -s sipp1.srv-grp -i IP -p PORT -t UDP -q 1.0 -status up

sg-element -s sipp1.srv-grp -i IP -p PORT -t UDP -q 1.0 -status down

Problem Type

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Voice applications (CRS, PA, CCM Plugins, CER, CCC, MeetingPlace, etc.)

Voice Applications

Call Session Control Platform (CSCP)

Call Session Control Platform Products

Service Engine (SE)

Subscriber Feature Proxy (SFP)

Edge Proxy (EP)

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