cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1022
Views
0
Helpful
1
Comments
TCC_2
Level 10
Level 10

Core Issue

When Cisco VT Advantage and 7970 phones are connected to a PC and configured on the Cisco CallManager server, VT Advantage shows unconnected (broken red line) between the 7970 phone and the PC.

The show ephone reg command shows that the phones are only in audio mode and do not have the "+Video" capability. For more information about Cisco Unified Video Advantage, refer to Overview of Cisco Unified Video Advantage.

Resolution

Under Telephony Service, the service name must be configured as service phone videoCapability 1. This is a case-sensitive service name so any deviation in the service name results in the error. For more information, refer to Troubleshooting Cisco Unified Video Advantage.

Comments
agomis
Level 1
Level 1

Bonjour !

 

Je suis à la recherche du logiciel Unified Video Advantage. Merci de votre aide, je sais qu'il n'est plus pris en charge par Cisco, mais j'en ai besoin mon IP communicator.

Merci de votre retour précieux.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: