Meeting Place Conference heard while user is on hold.

BILLY NUGIER · ‎10-21-2009

We have an issue that is pretty weird. When a pstn user is placed on hold they hear the on hold music but randomly they might also hear bits of conversations from a meetingplace conference that is going on at the same time. We use multicast from our Callmanager running 7.0.2 for our music on hold. Has anyone else heard of this problem. We have not been able to resolve it. We might just switch to Unicast on hold music to see if that corrects the problem. Any help would be apprecaited.

Thanks..

Billy Nugier

BILLY NUGIER · ‎10-22-2009

We have switched to Unicast for the campus where the problem was occurring. We also move the H323 Gateway components of Meetingplace that were configured in Callmanager to it's own separate device pool. Hope this resolves the issue. No one seems to know what the problem is, including Cisco.

Greeshma Bernad · ‎10-26-2009

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