yusuf.ujjainwala Fri, 03/12/2010 - 22:52

Its really a nice and helpful video. I wanted to know does the proceedure remain the same for the WiSM installed in the 6500 also.

george.carlisle... Thu, 08/11/2011 - 14:26

Do you know what the default login is for the 3700 ISE-NAM? It says admin and password default but I can't can't get on with this.

bdarcyevans Wed, 01/30/2013 - 01:40

Can anyone confirm if this process leaves all other config (and other user accounts) intact?

Vinay Sharma Sat, 04/26/2014 - 21:42

You can also view the same video from Rajesh on CSC youtube channel as well:


farhanegal77 Sat, 04/25/2015 - 11:44

This video was very helpful. thank you for the upload! I was able to restore my WLC controller password.

farhanegal77 Wed, 02/25/2015 - 15:10


I need to recovery 5508 Wireless controller password. Can someone here from Cisco community can help me by sending me the steps to recovery to recover password and username PLEASE.



Thank you

Scott Fella Thu, 02/26/2015 - 02:14

You would have to factory default the unit. If you have smnp configured and prime infrastructure, you could create a new admin user.  Other than that, there is no password recovery.




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