The Cisco® Smart CallConnector Suite of collaboration applications helps small businesses reach people faster and improve productivity by providing quick, easy access to unified communications from a desktop PC and integration with Cisco IP phones. The solution is ideal for small businesses with up to 100 phones per location (max. 250 users) that want to streamline the communications experience for Cisco Smart Business Communications System (SBCS) users. Smart CallConnector suite of applications can be used with any of the UC500 models, i.e. UC 520, UC 540 and UC 560.
The Cisco Smart CallConnector Suite delivers productivity improvements for main answering positions and employee desktops with click-to-dial and click-to-send from presence-enabled directories, as well as integration with Microsoft Outlook and Internet Explorer. Easy to sell and install, the Cisco Smart CallConnector Suite gives partners an opportunity to expand their applications business.
The Smart CallConnector Suite includes:
- Smart CallConnector Operator, a console displaying incoming call queues, searchable directories, and telephone status
- New! Smart CallConnector Toolbar , free-of-charge application for basic click-to-dial and screen pops call notification
- New! Smart CallConnector Server and Advanced Client for presence, visual voicemail, call control, instant messaging with federation, and Outlook integration
Click on the links above to find information about documentation, software download, application notes and more, for each of the Cisco Smart CallConnector collaboration applications.
Cisco Smart CallConnector landing page at cisco.com: http://www.cisco.com/go/smartcallconnector
At-a-glance document (partners only), including Smart CallConnector suite feature comparison.
Smart CallConnector Ordering Information, includes SKU names as well as trial/evaluation and NFR partner licenses
Additional partner resources, available here (requires login to cisco.com).