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Cisco UC Integration™ for Microsoft Lync 8.5

Document

Mon, 03/17/2014 - 11:16
Dec 22nd, 2010
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Introduction

This document provides the Product & Feature overview of Cisco UC IntegrationTM for Microsoft Lync 8.5. Purpose of this document is to gain knowledge on the product with supported Product Versions, Solution Architecture and Related Documents, inturn helping the users to get introduced to this New Product relased.


Product Overview

Cisco UC Integration™ for Microsoft Lync 8.5


Seamless collaboration with Cisco UC & Microsoft instant messaging (IM) & Presence capabilities.


  • Extends access to softphone stadards-based video, unified messaging, audio, video and webconferencing, desk-phone control and phone presence.

Easy to manage communication platform


Feature Overiew


  • Fully Integrated soft phone
  • Deskphone control
  • Inbound call notification & call divert
  • Video conferencing
  • Visual voicemail: message count, filtering & local PC playback
  • Call history display
  • Start an online conferencing service
  • Extension Mobility
  • Desktop video support for Roundtable phones


CUCI - Lync Integration


CUCI - Lync User interface


Cisco UC Integration for Microsoft Lync is a desktop integration that provides access to Cisco Unified Communications from Microsoft Lync and Microsoft Office Communicator.


  • Microsoft Lync shows the Presence status with more detail information about each users contacts and status such as Available, Away, Do not disturb etc.


cucilync.jpg



  • Conversation History with the list of users with duration, date and time


Picture1.jpg


  • Voice Mail History, Visual voice mail is accessible if Unity/Cxn server is configured and Lync client has message playback option.

Picture2.jpg


  • Video conferencing and support for High-definition video (resolution 1280 x 720 pixels; 720p) and H.264.


cucilync.jpg


CUCI - Lync Integration


  • Lync 2010 Client

- Client for Lync 2010 Server

  • Lync 2010 Server

- Microsoft server providing Instant Messaging and Presence information

  • CUCI-Lync

- Integrates with Lync via the Office Communicator Automation API for Contact, IM and Presence information

  • Client Service Framework (CSF)

- Provides backend integration

- Implements softphone, deskphone control, LDAP integration, Media Termination etc


  • Microsoft Client Supported

- Microsoft Lync 2010 Client
- Microsoft Office Communicator R2

  • Microsoft Server Supported

- Microsoft Lync 2010 Server
- Microsoft Office Communications Server 2007 R2

  • CUCM

- CUCM 6.1(x), 7.0(x), 7.1, 8.0, 8.5



Solution Support Matrix



CUCMCUCM : CUCM 6.1(x), 7.0(x), 7.1, 8.0, 8.5
Cisco Unified Communications Manager 6.1: 6.1(4) or later
Cisco Unified Communications Manager 7.0: 7.0(2a)SU1or later
Cisco Unified Communications Manager 7.1: 7.1(2) or later
Cisco Unified Communications Manager 8.5 or later

MS ServerMicrosoft Lync Server, Microsoft office communication server 2007 or Microsoft office communication server 2007 R2

MS ClientMicrosoft Lync, Microsoft office communication server 2007 or Microsoft office communicator 2007 R2

OS : Microsoft windows operating systemMicrosoft Windows Operating System: Windows XP SP3, 32-bit, or Vista SP2 (Ultimate, Enterprise, or Business), 32-bit or 64-bit*; or Windows 7.0 (Pro, Enterprise, or Ultimate), 32-bit or 64-bit*

Cisco unity and unity connectionCisco Unity 5.0
Cisco Unity 7.0
Cisco Unity Connection 5.0
Cisco Unity Connection 8.0
Cisco Unity Connection 8.5

Cisco Unified Videoconferencing Multipoint Control Unit (MCU)*7.0
5.6

Cisco Unified MeetingPlace* conferencingFor conference calls with video:
8.0 or later
7.0 or later
For meetings:
8.0 or later
7.0 or later

WebexCisco WebEx Meeting Center is supported only when integrated with the Cisco Unified MeetingPlace application.

SRST4.2 w/ IOS 12.4(11)XW5 with CUCM 6.1(3)
7.0 w/ IOS 12.4(20)T with CUCM 7.0(1)
7.1 w/ IOS 12.4(24)T with CUCM 7.1(2)
8.0 with CUCM 8.0

LDAPMicrosoft AD 2003, 2008; OpenLDAP 2.4*




Solution Architecture


Picture4.jpg


Installation Process Overview

  • Configure your Servers

- You must verify that your Active Directory server and your Microsoft Lync Server or Office Communications Server (OCS) are configured correctly for the deployment of Cisco UC Integration for Microsoft Lync.

- You must also configure your Cisco Unified Communications Manager server for Cisco UC Integration for Microsoft Lync.


For more Information, see..

Configuring Servers for Cisco UC Integration for Microsoft Lync


  • Configure your client computers

- You must perform some configuration on the computers of your users, to specify settings for the following:

•Client Services Framework

•Microsoft Lync or Microsoft Office Communicator

•Microsoft Office

•Security and single sign on

- You must then deploy the policy changes to the computers in your Cisco Unified Communications system. To do this, you can use software management system, for example, Active Directory Group Policy.


For more Information, see..

Configuring Client Computers for Cisco UC Integration for Microsoft Lync


Install Cisco UC Integration for Microsoft Lync on your client computers.

- Microsoft Lync 2010 Client
- Microsoft Office Communicator R2


For more Information, see..

Installing Cisco UC Integration for Microsoft Lync

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucimoc/8_5/english/installguide/deploying_installation.html



Loading.
Muthurani Lavan... Wed, 01/12/2011 - 22:09
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  • Gold, 750 points or more

Andy, Thanks for the update. Link is now working fine and you can see the re-direct page.

boub91 Wed, 08/17/2011 - 04:10
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Is Lync Attendant Console supported for Cuci Lync ?

Steven DiStefano Sat, 03/09/2013 - 04:32
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  • Blue, 1500 points or more

Cisco should do a new one for the latest CUCI-Lync and latest Lync 2013

Should also point out what MSFT license required for Lync IM/P only versus the PSTN calling.  That is important to know when customer has or is considering CALs and thinking maybe just using Jabber instead.

walter baziuk Mon, 03/17/2014 - 11:16
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does this work with the MS roundtable camera system?

does it intergarte with the Polycom VTC system?

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