World IPv6 Day: First 12 Hours Update from the TAC Support Trenches

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Jun 8, 2011 6:22 AM
Jun 8th, 2011

In Cisco TAC we have virtual and physical “World IPv6 Day War Rooms” set-up to provide highest level of support. We want to take this opportunity to gather lessons learned and funnel those lessons learned to Engineering and others Cisco teams for product, process and services improvements.

First 12 hours were pretty quiet. In our major regional technical assistance centers across Asia, Europe and Africa, only a few IPv6 related general cases were opened but none of these cases were related to World IPv6 Day!

In next 12 hours we would be getting more cases in the Americas TAC Centers and hope to see similar pattern.

I’ll come back at the end of World IPv6 Day and provide another update.

In the meantime make sure you are part of World IPv6 Day activities!

Regards,

Salman

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mhankus Wed, 06/08/2011 - 14:21

Do you have any wishlist for IPv6 functionality in Cisco products ?

Lack of DNS inspection in ASA caused me some problems today. It is not supported so I have not opened any case.  Tomorrow I'll be forced to turn off IPv6 because of this issue (site is on official list of participants of World IPv6 Day)

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