Communications Manager RTMT Trace Locations in CLI

Document

Jun 10, 2011 10:41 AM
Jun 10th, 2011

Overview

Communications Manager offers the Real Time Monitoring Tool (RTMT) to simplify trace collection.  RTMT provides a list of logical names.  Selecting a service name collects traces for that service from a specified location in the underlying file system.  Sometimes it is helpful to find the files directly.  This is necessary for any CLI activity. This document maps the RTMT check boxes to CLI based file specifications.  Trace files and locations may vary by version.

Communications Manager 8.5(1) RTMT Check Boxes to CLI Paths

Cisco CallManager Cisco IP Phone Services

    activelog tomcat/logs/ccmcip/log4j/ccmcip.log

Cisco WebDialer Web Service

    activelog tomcat/logs/webdialer/log4j/webdialer.log

    activelog tomcat/logs/webdialer/log4j/webdialer_CTIClient.txt

    activelog tomcat/logs/webdialer/log4j/webdialer_Security.txt

Cisco CTL Provider

    activelog cm/trace/ctlprovider/sdi/ctlprovider.txt

Cisco Change Credential Application

    activelog tomcat/logs/changecredential/log4j/changepin.log

Cisco Extension Mobility Application

    activelog tomcat/logs/em/log4j/emapp.log

Cisco CallManager SNMP Service

    activelog cm/trace/ccmmib/sdi/CcmMibAgent.txt

Cisco Bulk Provisioning Service

    activelog cm/trace/bps/log4j/bps.log

Cisco Certificate Authority Proxy Function

    activelog cm/trace/capf/sdi/capf.txt

Cisco CAR Web Service

    activelog tomcat/logs/car/log4j/car.log

SOAP - Diagnostic Portal Database Service

    activelog tomcat/logs/dp/log4j/dp.log

Cisco CDR Repository Manager

    activelog cm/trace/cdrrep/log4j/cdrrepmgr.log

Cisco CDR files on CM server

    activelog cm/cdr/

Cisco Extended Functions

    activelog cm/trace/cef/sdi/cef.txt

Cisco IP Voice Media Streaming App

    activelog cm/trace/cms/sdi/cms.txt

Cisco Unified Mobile Voice Access Service

    activelog tomcat/logs/ccmivr/log4j/ccmivr.log

Cisco Extended Functions Report

    activelog cm/log/cef/xml/qrt.xml

Cisco CDR files on Publisher Processed

    activelog cm/cdr_repository/processed/

Cisco Messaging Interface

    activelog cm/trace/cmi/sdl

    activelog cm/trace/cmi/sdi/csumi.txt

Cisco Tftp

    activelog cm/trace/ctftp/sdi/ctftp.txt

Cisco CDR Agent

    activelog cm/trace/cdragent/log4j/cdragent.log

Cisco DHCP Monitor Service

    activelog cm/trace/dhcpmon/log4j/dhcpmon.log

Cisco License Manager

    activelog cm/trace/licensing/log4j/licensing*.log

    activelog cm/trace/licensing/postinstall/log4j/licensepostinstall*.log

    activelog cm/trace/licensing/log4j/licenseclient*.log

    activelog tomcat/logs/licensing/log4j/licenseloader*.log

Cisco IP Manager Assistant

    activelog tomcat/logs/ipma/log4j/ipma_ChangeLog.log

    activelog tomcat/logs/ipma/log4j/service.log

    activelog tomcat/logs/ipma/log4j/ipma_CtiClient.log

    activelog tomcat/logs/ipma/log4j/ipma_Security.log

Cisco Trust Verification Service

    activelog cm/trace/tvs/sdi/tvs.txt

Cisco TAPS Service

    activelog cm/trace/taps/log4j/taps.log

    activelog cm/log/taps/Taps

Cisco CAR Scheduler

    activelog cm/trace/carsch/log4j/carsch.log

Cisco CTIManager

    activelog cm/trace/cti/sdl/SDL.txt

    activelog cm/trace/cti/sdi/cti.txt

Cisco Dialed Number Analyzer

    activelog tomcat/logs/dna/Results

    activelog tomcat/logs/dna/log4j/dna.log

Cisco Extension Mobility

    activelog tomcat/logs/em/log4j/emservice.log

Cisco CallManager

    activelog cm/trace/ccm/sdl/SDL.*

    activelog cm/trace/ccm/calllogs/calllogs_.txt

    activelog cm/trace/ccm/sdi/ccm.txt

Cisco Dialed Number Analyzer Server

Cisco CAR DB

Cisco CCMUser Web Service

    activelog tomcat/logs/ccmuser/log4j/ccmuser.log

Cisco SOAP Web Service

    activelog tomcat/logs/soap/csv/*.csv

    activelog tomcat/logs/soap/log4j/soap.log

Cisco Role-based Security

    activelog tomcat/logs/rbs/log4j/rbsaccess.log

Cisco RIS Data Collector

    activelog cm/trace/ris/sdi/ris.txt

UDS - User Data Services

    activelog tomcat/logs/cucm-uds/log4j/cucm-uds.log

Cisco Syslog Agent

    activelog cm/trace/syslogmib/sdi/syslogmib.txt

Cisco Serviceability Reporter ServiceReport

    activelog cm/report/rtmtreporter/ServiceRep/

Cisco AMC Service ServiceLog

    activelog cm/log/amc/ServiceLog/

Cisco AMC Service PPRLog

    activelog cm/log/amc/PPRLog/

Cisco DRF Local

    activelog platform/drf/trace/drfLA.log

Cisco Corefile Recovery Tool

    activelog cm/trace/cfrt/cfrt.txt

Cisco Unified OS Admin Web Service

    activelog tomcat/logs/cmplatform/log4j/cmplatform.log

Cisco UXL Web Service

    activelog tomcat/logs/uxl/log4j/UXL.log

Cisco Serviceability Reporter ServerReport

    activelog cm/report/rtmtreporter/ServerRep/

Cisco Log Partition Monitoring Tool

    activelog cm/trace/lpm/sdi/lpm.txt

Cisco DRF Master

    activelog platform/drf/trace/drfMA.log

    activelog platform/drf/log/*

Cisco CCMRealm Web Service

    activelog tomcat/logs/ccmrealm/log4j/ccmrealm.log

Cisco CCMService Web Service

    activelog tomcat/logs/ccmservice/log4j/ccmservice.log

Cisco Unified OS Platform API

    activelog tomcat/logs/platform-api/log4j/platform-api.log

Cisco GRT Communication Web Service

    activelog tomcat/logs/grt/log4j/grt.log

Cisco Database Library Trace

    activelog cm/trace/dbl/sdi/dbl*.log

Cisco RTMT Web Service

    activelog tomcat/logs/rtmt/log4j/rtmt.log

Cisco Database Installation Service

    activelog cm/trace/dbl/sdi/*.sql.log

    activelog cm/trace/dbl/sdi/installdb*.log

    activelog cm/trace/dbl/sdi/installdb*.log.err

    activelog cm/trace/dbl/sdi/*.sql.log.err

Cisco AMC Service AlertLog

    activelog cm/log/amc/AlertLog/

Cisco AMC Service CallLog

    activelog cm/log/amc/CallLog/

Cisco CCM NCS Web Library

    activelog tomcat/logs/ncs/log4j/ncs.log

Cisco Serviceability Reporter DeviceReport

    activelog cm/report/rtmtreporter/DeviceRep/

Cisco Informix Database Service

    activelog cm/log/informix/shmem*

    activelog cm/log/informix/*.log

    activelog cm/log/informix/*.gz

    activelog cm/log/informix/af*

Cisco WebDialerRedirector Web Service

    activelog tomcat/logs/redirector/log4j/redirector.log

Cisco DirSync

    activelog cm/trace/dirsync/log4j/dirsync.log

Cisco Database Notification Service

    activelog cm/trace/dbl/sdi/dbnotify*

Cisco AMC Service DeviceLog

    activelog cm/log/amc/DeviceLog/

Cisco Stored Procedure Trace

    activelog cm/trace/dbl/sdi/spltrace*

Cisco Audit Event Service

    activelog cm/trace/auditlog/sdi/audittrace.txt

Cisco Database Replicator Trace

    activelog cm/trace/dbl/sdi/replication_scripts_output.log

    activelog cm/trace/dbl/sdi/startrpc.log

    activelog cm/trace/dbl/dbl_repl*.log

    activelog cm/trace/dbl/sdi/dblrpc.*

Cisco Serviceability Reporter

    activelog cm/trace/rtmtreporter/log4j/rtmtreporter.log

Cisco Database Layer Monitor

    activelog cm/trace/dbl/sdi/dbmon.txt

    activelog cm/trace/dbl/sdi/.csv

Cisco AXL Web Service

    activelog tomcat/logs/axl/log4j/axl.log

Cisco Audio Translator App

    activelog cm/trace/cms/sdi/at.txt

Cisco Unified Reporting Web Service

    activelog tomcat/logs/cucreports/log4j/cucreports.log

Cisco Abort Transaction Spooling

    activelog cm/log/informix/ats/*.*

Cisco Database Cli Output

    activelog cm/trace/dbl/*.tar

    activelog cm/trace/dbl/*.csv

    activelog cm/trace/dbl/*.out

Cisco Common User Interface

    activelog tomcat/logs/cui/log4j/cui.log

Cisco RisBean Library

    activelog tomcat/logs/risbean/log4j/risbean.log

Cisco Serviceability Reporter PPRReport

    activelog cm/report/rtmtreporter/PerformanceRep/

Cisco CCMAdmin Web Service

    activelog tomcat/logs/ccmadmin/log4j/ccmadmin.log

Cisco CDP

    activelog cm/trace/cdp/sdi/cdpd.txt

Cisco RIS Data Collector PerfMonLog

    activelog cm/log/ris/csv/PerfMon.csv

Cisco AMC Service

    activelog cm/trace/amc/log4j/amc.log

Cisco Row Information Spooling

    activelog cm/log/informix/ris/*.*

Cisco Serviceability Reporter CallActivitiesReport

    activelog cm/report/rtmtreporter/CallActivitiesRep/

Cisco Tomcat Stats Servlet

    activelog tomcat/logs/tomcatstats/log4j/tomcatstats.log

Cisco Trace Collection Service

    activelog cm/trace/tct/log4j/tct.log

Cisco CCM DBL Web Library

    activelog tomcat/logs/dbl/log4j/dbl.log

Cisco Serviceability Reporter AlertReport

    activelog cm/report/rtmtreporter/AlertRep/

Cisco CCM PD Web Service

    activelog tomcat/logs/pd/log4j/pd.log

Cisco CDP Agent

    activelog cm/trace/cdpmib/sdi/CdpMIBSubAgtLog.txt

Cisco SOAPMessage Service

    activelog tomcat/logs/soapmessage/log4j/soapmessage.log

Cisco AMC Service ServerLog

    activelog cm/log/amc/ServerLog/

Cisco Log4jinit Servlet

    activelog tomcat/logs/log4jinit/log4j/log4jinit.log

A Cisco DB

A Cisco DB Replicator

SNMP Master Agent

    activelog platform/snmp/snmpdm/*.*

MIB2 Agent

    activelog platform/snmp/mib2agt/*.*

Host Resources Agent

    activelog platform/snmp/hostagt/*.*

System Application Agent

    activelog platform/snmp/sappagt/*.*

Cisco Certificate Expiry Monitor

Cisco Certificate Change Notification

Cisco Tomcat

    activelog tomcat/logs/catalina*.*

    activelog tomcat/logs/host-manager.*

    activelog tomcat/logs/admin.*

    activelog tomcat/logs/diagnostic-memory.*

    activelog tomcat/logs/diagnostic-info.*

    activelog tomcat/logs/localhost_access*.txt

    activelog tomcat/logs/manager.*

    activelog tomcat/logs/diagnostic-threads.*

    activelog tomcat/logs/*.hprof

    activelog tomcat/logs/localhost*.log

Prog Logs

    activelog cm/trace/ccm/Proglogs/*.*

    activelog cm/trace/cti/Proglogs/*.*

Service Manager

    activelog platform/log/servm*.log

Event Viewer-Application Log

    activelog syslog/CiscoSyslog*

    activelog syslog/AlternateSyslog*

Event Viewer-System Log

    activelog syslog/messages*

Boot Logs

    activelog syslog/boot.*

Install and Upgrade Logs

    install *.log

Security Logs

    activelog syslog/secure.*

Cisco Security Agent

    activelog syslog/securitylog*.*

    activelog syslog/csalog*.*

Cisco Tomcat Security Logs

    activelog tomcat/logs/security/log4j/security*.*

IPT Platform GUI Logs

    activelog tomcat/logs/iptplatform/log4j/iptplatform*.*

IPT Platform CertMgr Logs

    activelog platform/log/certMgmt*.log

IPT Platform IPSecMgmt Logs

    activelog platform/log/ipsecMgmt*.log

IPT Platform Cluster Manager Logs

    activelog platform/log/clustermgr*

IPT Platform CLI Logs

    activelog platform/log/cli*.log

    activelog platform/log/dbl*.log

IPT Platform CLI Created Reports

    activelog platform/log/SystemReport-*.tgz

    activelog platform/log/platformConfig-*.tar

    activelog syslog/csa-diagnostics.tar.gz

Packet Capture Logs

    activelog platform/cli/*.cap

IPT Platform RemoteSupport Logs

    activelog platform/log/getflag*

    activelog platform/log/create*

    activelog platform/log/remote*

    activelog platform/log/display*

    activelog platform/log/decoder*

IPT Platform Cert Monitor Logs

    activelog platform/log/certm*.log

Install File Signing

    activelog platform/log/authenticate*.*

CMA Healthd

Spooler Logs

    activelog syslog/spooler.*

Mgetty Logs

    activelog mgetty/mgetty*.*

Mail Logs

    activelog syslog/maillog.*

Cron Logs

    activelog syslog/cron.*

SAR Logs

    activelog sa/sar*

NTP Logs

    activelog syslog/sd_ntp.*

    activelog syslog/ntp_one_shot.*

    activelog syslog/ntp_stop.*

    activelog syslog/ntpd.*

    activelog syslog/ntp_start.*

    activelog syslog/ntp_validate_servers.*

Cisco Audit Logs

    activelog audit/informixauditlogs/*.*

    activelog audit/AuditApp/*.*

    activelog audit/vos/*.*

Netdump Logs

    activelog crash/magic/*.*

Admin Sftp Backup

    /common/adminsftp/backup/*.*

   note: only accessible with 'utils disaster_recovery' commands

Admin Sftp License

    /common/adminsftp/license/*.*

   note: only accessible with 'utils disaster_recovery' commands

Admin Sftp Restore

    /common/adminsftp/restore/*.*

   note: only accessible with 'utils disaster_recovery' commands

Admin Sftp Upgrade

    /common/adminsftp/upgrade/*.*

   note: only accessible with 'utils disaster_recovery' commands

TLC Temp Logs

    /common/adminsftp/log/*.*

   note: only accessible with 'utils disaster_recovery' commands

Cisco ControlCenter CLI

    activelog cm/trace/ccmservice/log4j/ccmservice.log

--

footnote:

UCCX: /usr/local/platform/conf/LogPathList.ContactCenterXpress.xml

CUCM:find /usr/local/ -iname '*path*.xml'

/usr/local/platform/conf/LogPathList.Common.xml

/usr/local/platform/conf/LogPathList.CallManager.xml

(for Process core files: /usr/local/cm/conf/CorePathList.xml)

(as of 10.0:)

/usr/local/cm/conf/ServicePathList.xml

Average Rating: 4.8 (8 ratings)

Actions

Login or Register to take actions

This Document

Posted June 10, 2011 at 10:41 AM
Stats:
Comments:0 Avg. Rating:4.8
Views:17494 Contributors:0
Shares:0

Related Content

Documents Leaderboard