The actual bandwidth and video resolution available to you at any given time when using Jabber Video depend on the following factors. Note that decreased bandwidth can result in a corresponding decrease in video resolution.
Factors affecting bandwidth
- Internet bandwidth. Jabber Video makes use of the actual bandwidth available over your Internet connection.
- Network connection problems. Any network connection problems can decrease the bandwidth available when using Jabber Video.
Factors affecting video resolution
- Computer hardware constraints. Jabber Video adjusts video resolution down during periods of high system resource use. Also, to experience HD-quality video, you must have an HD camera connected to your computer.
- Video resolution set on devices. The resolution of a particular call depends both on the resolution set by your Jabber Video service and by the resolution set by the other device participating in the call.