Users cannot use the 7920 Wireless IP phone if it is locked and the password is lost.
To unlock the 7920 Wireless IP phone, perform this procedure:
- In order to access the phone Lock Password prompt, enter Menu * # # Send.
For other options, refer to Advanced Cisco 7920 Commands.
- At the Lock Password prompt, use this key sequence on the phone in order to reset the 7920 power on password lock: *7#9#2#0#*
- Note: For security reason, all of the settings, including phonebook, are set to factory default.
Ask a how to ... question
IP phones and other clients (Client registration, faulty IP phone, etc.)
IP Phones and Clients
IP phone faulty operation
Common Software and Product Issues
How to ...
How to ... IP phone models
Bad operational behavior
Crash, reset, failover, etc.
Cannot search, access a page, data, port or other device; cannot play back or retrieve voicemail or mail; cannot locate
End Where Problem is Heard or Device Type Involved
Data Network Physical Characteristics
IP Phone Models
Wireless IP phone 7920