application
 service queue flash:app-b-acd-2.1.0.0.tcl
  param queue-len 10
  param aa-hunt1 10
  param number-of-hunt-grps 1
  param queue-manager-debugs 1
 !
 service aa flash:app-b-acd-aa-2.1.0.0.tcl
  param number-of-hunt-grps 1
  paramspace english index 0
  param drop-through-option 1
  param handoff-string aa
  paramspace english language en
  param max-time-vm-retry 2
  param aa-pilot 348801
  paramspace english location flash:
  param drop-through-prompt _bacd_welcome.au
  param second-greeting-time 60
  param call-retry-timer 15
  param max-time-call-retry 700
  param voice-mail 5000
  paramspace english prefix en
  param service-name queue


ephone-hunt 10 sequential
 pilot 10
 list 17, 18