604: Nov 08 18:52:34.670 EST %MIVR-SS_TEL-3-CONSULT_FAILED:Consult failed: All Call ids=CallID:1 MediaId:44320/1 Task:37000000006,Extension=2315,Exception=com.cisco.jtapi.PlatformExceptionImpl: Could not meet post conditions of call.consult(),Failure reason=consult gets error 0x0=CTIERR_UNSPECIFIED 605: Nov 08 18:52:34.670 EST %MIVR-SS_TEL-3-EXCEPTION:com.cisco.jtapi.PlatformExceptionImpl: Could not meet post conditions of call.consult() 606: Nov 08 18:52:34.670 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.jtapi.CallImpl.consultWithoutMedia(com/cisco/jtapi/CallImpl) 607: Nov 08 18:52:34.670 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.transfer(TAPIPortGroup.java:6647) 608: Nov 08 18:52:34.670 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port.connect(TAPIPortGroup.java:3542) 609: Nov 08 18:52:34.670 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.steps.iaq.ConnectStep.execute(ConnectStep.java:325) 610: Nov 08 18:52:34.670 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.steps.iaq.ConnectStep.execute(ConnectStep.java:146) 611: Nov 08 18:52:34.670 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:99) 612: Nov 08 18:52:34.670 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:162) 613: Nov 08 18:52:34.670 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:466) 614: Nov 08 18:52:34.670 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:113) 615: Nov 08 18:52:34.670 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:382) 616: Nov 08 18:52:34.670 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:332) 617: Nov 08 18:52:34.670 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:68) 618: Nov 08 18:52:34.670 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:702) 619: Nov 08 18:52:34.670 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:291) 620: Nov 08 18:52:34.670 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:246) 621: Nov 08 18:52:34.686 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:432) 622: Nov 08 18:52:34.686 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.ParallelExecutorImpl$WorkOrder.run(ParallelExecutorImpl.java:283) 623: Nov 08 18:52:34.686 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.WorkerPool$Worker.run(WorkerPool.java:398) 624: Nov 08 18:52:34.686 EST %MIVR-SS_TEL-3-EXCEPTION: at java.lang.Thread.run(Unknown Source) 625: Nov 08 18:52:35.904 EST %MIVR-APP_MGR-3-TASK_ABORTED:Application task aborted: Application=App[name=Claims,type=Cisco Script Application,id=9,desc=Claims,enabled=true,max=50,valid=true,optional=[cfgVars=[Lcom.cisco.wfapi.util.WFNameValuePair;@4c689e,script=CPR-ICD.aef,last.modified=1131493800355]],Application Trigger=ContactApplicationTrigger[time=1131493919029,contact=JTAPICallContact[id=1,type=Cisco JTAPI Call,implId=44320/1,active=true,state=CALL_ANSWERED,inbound=true,handled=false,locale=en_US,aborting=false,app=App[name=Claims,type=Cisco Script Application,id=9,desc=Claims,enabled=true,max=50,valid=true,optional=[cfgVars=[Lcom.cisco.wfapi.util.WFNameValuePair;@4c689e,script=CPR-ICD.aef,last.modified=1131493800355]],task=37000000006,session=Session[id=0x737be7604,parent=null,active=true,state=SESSION_IN_USE,time=1131493918701],seqNum=0,time=1131493918701,cn=4188,dn=4188,cgn=3116,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=4188,odn=null,uui=null,aniii=null,ced=null,route=TR[num=4188],port=TP[type=Cisco CTI Port,id=28,implId=4211,active=true,state=IN_USE],aborting=false,transferring=false,disconnecting=false]],Task id=37,000,000,006,Task Class=class com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper,Exception=Resource UnAvailable Interruption: Julie Molenda 626: Nov 08 18:52:35.904 EST %MIVR-APP_MGR-3-EXCEPTION:Resource UnAvailable Interruption: Julie Molenda 627: Nov 08 18:52:35.904 EST %MIVR-APP_MGR-3-EXCEPTION: at com.cisco.wf.subsystems.rmcm.Agent$3.run(Agent.java:5620) 628: Nov 08 18:52:35.904 EST %MIVR-APP_MGR-3-EXCEPTION: at com.cisco.executor.impl.ParallelExecutorImpl$WorkOrder.run(ParallelExecutorImpl.java:283) 629: Nov 08 18:52:35.904 EST %MIVR-APP_MGR-3-EXCEPTION: at com.cisco.executor.impl.WorkerPool$Worker.run(WorkerPool.java:398) 630: Nov 08 18:52:35.904 EST %MIVR-APP_MGR-3-EXCEPTION: at java.lang.Thread.run(Unknown Source) 631: Nov 08 18:52:35.904 EST %MIVR-APP_MGR-6-ABORTING_CONTACT:Aborting contact: Application=Claims,Task id=37,000,000,006,Contact id=1,Contact implementation id=44320/1,Contact Class=com.cisco.call.CallContact,Contact Type=Cisco JTAPI Call,Exception=Resource UnAvailable Interruption: Julie Molenda 632: Nov 08 18:53:02.530 EST %MIVR-APP_MGR-3-TASK_ABORTED:Application task aborted: Application=App[name=Claims,type=Cisco Script Application,id=9,desc=Claims,enabled=true,max=50,valid=true,optional=[cfgVars=[Lcom.cisco.wfapi.util.WFNameValuePair;@4c689e,script=CPR-ICD.aef,last.modified=1131493800355]],Application Trigger=ContactApplicationTrigger[time=1131493973670,contact=JTAPICallContact[id=3,type=Cisco JTAPI Call,implId=44323/1,active=false,state=CALL_CONNECTED,inbound=true,handled=true,locale=en_US,aborting=false,app=App[name=Claims,type=Cisco Script Application,id=9,desc=Claims,enabled=true,max=50,valid=true,optional=[cfgVars=[Lcom.cisco.wfapi.util.WFNameValuePair;@4c689e,script=CPR-ICD.aef,last.modified=1131493800355]],task=37000000009,session=null,seqNum=-1,time=1131493973280,cn=4188,dn=4188,cgn=3116,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=4188,odn=null,uui=null,aniii=null,ced=null,route=TR[num=4188],port=TP[type=Cisco CTI Port,id=27,implId=4230,active=false,state=IDLE],aborting=false,transferring=false,disconnecting=false]],Task id=37,000,000,009,Task Class=class com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper,Exception=com.cisco.channel.ChannelUnsupportedException: Failed to get the ICD Channel from the Contact 633: Nov 08 18:53:02.530 EST %MIVR-APP_MGR-3-EXCEPTION:com.cisco.channel.ChannelUnsupportedException: Failed to get the ICD Channel from the Contact 634: Nov 08 18:53:02.530 EST %MIVR-APP_MGR-3-EXCEPTION: at com.cisco.wf.steps.iaq.DequeueStep.execute(DequeueStep.java:198) 635: Nov 08 18:53:02.530 EST %MIVR-APP_MGR-3-EXCEPTION: at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:99) 636: Nov 08 18:53:02.530 EST %MIVR-APP_MGR-3-EXCEPTION: at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:162) 637: Nov 08 18:53:02.530 EST %MIVR-APP_MGR-3-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:466) 638: Nov 08 18:53:02.530 EST %MIVR-APP_MGR-3-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:113) 639: Nov 08 18:53:02.530 EST %MIVR-APP_MGR-3-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:382) 640: Nov 08 18:53:02.530 EST %MIVR-APP_MGR-3-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:332) 641: Nov 08 18:53:02.530 EST %MIVR-APP_MGR-3-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:68) 642: Nov 08 18:53:02.530 EST %MIVR-APP_MGR-3-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:702) 643: Nov 08 18:53:02.530 EST %MIVR-APP_MGR-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:291) 644: Nov 08 18:53:02.530 EST %MIVR-APP_MGR-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:246) 645: Nov 08 18:53:02.530 EST %MIVR-APP_MGR-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:432) 646: Nov 08 18:53:02.530 EST %MIVR-APP_MGR-3-EXCEPTION: at com.cisco.executor.impl.ParallelExecutorImpl$WorkOrder.run(ParallelExecutorImpl.java:283) 647: Nov 08 18:53:02.530 EST %MIVR-APP_MGR-3-EXCEPTION: at com.cisco.executor.impl.WorkerPool$Worker.run(WorkerPool.java:398) 648: Nov 08 18:53:02.530 EST %MIVR-APP_MGR-3-EXCEPTION: at java.lang.Thread.run(Unknown Source)