Events from August 8, 2014: 12:00:00:829 CTIOS1-ctios Trace: SYSTEM_EVENT received: PGStatus:0, ICMCentralControllerTime:1407517200 SystemEventID:9 Arg1:0 Arg2:0 Arg3:0 Text:(null) 12:00:00:829 CTIOS1-ctios Trace: >>CG:eSystemEvent(eSysHalfHourChange)(PGStatus:0 SysEvtID:9 MsgID:eSystemEvent ICMCCTime:1407517200) 12:00:00:829 CTIOS1-ctios Trace: [SYSTEM] SYSTEM_EVENT: SYS_HALF_HOUR_CHANGE 12:00:02:001 CTIOS1-ctios Trace: [call.5000.35287093] Found CallConnection(4009.0) for device 4009. 12:00:02:001 CTIOS1-ctios Trace: [call.5000.35287093] Found CallConnection(4009.0) for device 4009. 12:00:02:038 CTIOS1-ctios Trace: >>CG:[call.5000.35287093]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287093 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4009 RelDevID:4009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287093) 12:00:02:038 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:00:02:038 CTIOS1-ctios Trace: >>CG:[call.5000.35287093]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287093 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2727252447 RelDevID:2727252447 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287093) 12:00:02:039 CTIOS1-ctios Trace: >>CG:[call.5000.35287093]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287093 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2727252447 MsgID:eCallClearedEvent DvrKey:call.5000.35287093) 12:00:02:039 CTIOS1-ctios Trace: >>CG:[call.5000.35287093]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287093 ConnDevIDTyp:1 ConnDevID:2727252447 MsgID:eCallEndEvent DvrKey:call.5000.35287093) 12:00:02:039 CTIOS1-ctios Trace: Removed CallConnection(2727252447.1). 12:00:02:039 CTIOS1-ctios Trace: Removed CallConnection(4009.0). 12:00:02:039 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287093 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:00:02:039 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:1) 12:00:02:039 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:00:02:460 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4075 ANI:2288147084 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1230 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1230 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1532) 12:00:02:460 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][]:eAgentPrecallEvent 12:00:02:463 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:00:02:463 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:00:02:463 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eReserved),Msk(0) 12:00:02:581 CTIOS1-ctios Trace: >>CG:[call.5000.35287180]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287180 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2288147084 DNIS:4075 Dialed#:3021 ConnDevID:2288147084 RCallKeyDay:151064 RCallKeyCID:1230 MsgID:eCallBeginEvent DvrKey:call.5000.35287180 ecc:(...) ICMEntUniqID:icm.151064.1230 RCallKeySeq#:2) 12:00:02:581 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287180 12:00:02:581 CTIOS1-ctios Trace: >>CG:[call.5000.35287180]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287180 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2288147084 AlrtgDevID:(null) CallngDevID:2288147084 CalldDevID:4075 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287180 Trnk#:0 TrnkGrp#:0) 12:00:02:581 CTIOS1-ctios Trace: [call.5000.35287180]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2288147084. 12:00:02:581 CTIOS1-ctios Trace: CallConnection(2288147084.1) created AgentObject (Device) for DeviceID(2288147084). 12:00:02:581 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:00:02:581 CTIOS1-ctios Trace: Added CallConnection(2288147084.1). 12:00:02:581 CTIOS1-ctios Trace: [call.5000.35287180]::CreateCallConnection(): CallConnection(2288147084.1) created successfully. 12:00:02:581 CTIOS1-ctios Trace: >>CG:[call.5000.35287180]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287180 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2288147084 AlrtgDevID:4075 CallngDevID:2288147084 CalldDevID:4075 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287180 Trnk#:0 TrnkGrp#:0) 12:00:02:581 CTIOS1-ctios Trace: [call.5000.35287180] Found CallConnection(2288147084.1) for device 2288147084. 12:00:02:581 CTIOS1-ctios Trace: [call.5000.35287180]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4075. 12:00:02:581 CTIOS1-ctios Trace: [call.5000.35287180] CallConnection(2288147084.1) found DeviceID(4075) AgentID(425). 12:00:02:581 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:00:02:582 CTIOS1-ctios Trace: Added CallConnection(2288147084.1). 12:00:02:582 CTIOS1-ctios Trace: [call.5000.35287180]::CreateCallConnection(): CallConnection(2288147084.1) created successfully. 12:00:02:582 CTIOS1-ctios Trace: [call.5000.35287180.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683f0001) 12:00:02:582 CTIOS1-ctios Trace: [call.5000.35287180.4075] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:00:02:582 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287180.4075]:eCallBeginEvent 12:00:02:582 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287180.4075]:eButtonEnablementMaskChange,Msk(683f0001) 12:00:02:582 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287180.4075]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:00:02:712 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:00:02:712 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:00:02:712 CTIOS1-ctios Trace: >>CG:[call.5000.35287180]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287180 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287180 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2288147084 NewConnDevID:2288147084 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287180 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517202))) 12:00:02:713 CTIOS1-ctios Trace: >>CG:[call.5000.35287180]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287180 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4075 CallngDevID:2288147084 CalldDevID:4075 LstRedirDevID:(null) AnsDevID:4075 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287180 Trnk#:0 TrnkGrp#:0) 12:00:02:713 CTIOS1-ctios Trace: [call.5000.35287180] Found CallConnection(2288147084.1). 12:00:02:713 CTIOS1-ctios Trace: [call.5000.35287180] Found CallConnection(2288147084.1). 12:00:02:713 CTIOS1-ctios Trace: [call.5000.35287180.2288147084] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2288147084), Button Mask(0xbf01a6) 12:00:02:713 CTIOS1-ctios Trace: [call.5000.35287180.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x68bf01a6) 12:00:02:713 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eTalking),Msk(0) 12:00:02:714 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287180.4075]:eCallDataUpdateEvent,Msk(683f0001) 12:00:02:714 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287180.4075]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:00:02:714 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287180.4075]:eCallEstablishedEvent,Msk(68bf01a6) 12:00:02:752 CTIOS1-ctios Trace: [call.5000.35287180] Found CallConnection(4075.0) for device 4075. 12:00:02:752 CTIOS1-ctios Trace: [call.5000.35287180] Found CallConnection(4075.0) for device 4075. 12:00:02:766 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.35287180.4075]:eSetCallDataRequest 12:00:02:771 CTIOS1-ctios Trace: >>CG:[call.5000.35287180]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287180 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287180 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2288147084 NewConnDevID:2288147084 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287180 ecc:(...)) 12:00:02:772 CTIOS1-ctios Trace: >>CG:[call.5000.35287180.4075]:eSetCallDataConf(UniqObjID:call.5000.35287180.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:00:02:772 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287180.4075]:eCallDataUpdateEvent,Msk(68bf01a6) 12:00:04:709 CTIOS1-ctios Trace: >>CG:[agent.5000.216]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5025 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2078 AGID:216 AGInstr:2078 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.216 AGAvailStatus:0) 12:00:04:709 CTIOS1-ctios Trace: [agent.5000.216] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:00:04:709 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.216]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:00:04:709 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.216]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:00:10:348 CTIOS1-ctios Trace: ->RCV[BANCOMER25-3828-3368 a=335][agent.5000.335]:eSetAgentStateRequest(eAvailable) 12:00:10:356 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:1) 12:00:10:357 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:00:10:358 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:00:10:358 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.335]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:00:10:358 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.335]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:00:10:360 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eSetAgentStateConf(UniqObjID:agent.5000.335 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER25-3828-3368) 12:00:10:360 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eSetAgentStateConf 12:00:21:024 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.35287001.2204]:eSingleStepTransferRequest 12:00:21:044 CTIOS1-ctios Trace: >>CG:[call.5000.35287001]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287001 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287001 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2972 NewConnDevID:2972 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287001 ecc:(...)) 12:00:21:045 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287001.2204]:eCallDataUpdateEvent,Msk(68bf01a6) 12:00:21:067 CTIOS1-ctios Trace: [call.5000.35287001] Found CallConnection(2204.0) for device 2204. 12:00:21:067 CTIOS1-ctios Trace: [call.5000.35287001] Found CallConnection(2204.0) for device 2204. 12:00:21:067 CTIOS1-ctios Trace: >>CG:[call.5000.35287001.2204]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287001.2204 MsgID:eTransferCallConf TgtCILClntID:BANCOMER43-4084-3052) 12:00:21:067 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287001.2204]:eTransferCallConf,Msk(68bf01a6) 12:00:21:069 CTIOS1-ctios Trace: >>CG:[call.5000.2130706725]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706725 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2972 DNIS:3000 CallrEntrDig:3000 ConnDevID:2204 RCallKeyDay:151064 RCallKeyCID:1191 MsgID:eCallBeginEvent DvrKey:call.5000.2130706725 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407516611)) ICMEntUniqID:icm.151064.1191 RCallKeySeq#:3) 12:00:21:069 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706725 12:00:21:069 CTIOS1-ctios Trace: >>CG:[call.5000.35287001]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287001 NumParties:1 SecDevIDTyp:0 SecCID:2130706725 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:2972 SecDevID:2204 TfrgDevID:2204 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287001ConnectedParty[1]:(ConnPtyCID:35287001 ConnPtyDevIDTyp:1 ConnPtyDevID:2972)) 12:00:21:069 CTIOS1-ctios Trace: >>CG:[call.5000.2130706725]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287001 NumParties:1 SecDevIDTyp:0 SecCID:2130706725 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:2972 SecDevID:2204 TfrgDevID:2204 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706725ConnectedParty[1]:(ConnPtyCID:35287001 ConnPtyDevIDTyp:1 ConnPtyDevID:2972)) 12:00:21:069 CTIOS1-ctios Trace: [call.5000.35287001] Found CallConnection(2204.0). 12:00:21:069 CTIOS1-ctios Trace: [call.5000.2130706725]::FindTransferCommonDeviceID Calls [call.5000.35287001] and [call.5000.2130706725] do not appear to have a common Device. Tranferring Device [2204] is set as common device 12:00:21:069 CTIOS1-ctios Trace: [call.5000.35287001] Found CallConnection(2204.0). 12:00:21:069 CTIOS1-ctios Trace: [call.5000.35287001] Found CallConnection(2204.0). 12:00:21:069 CTIOS1-ctios Trace: Removed CallConnection(2204.0). 12:00:21:069 CTIOS1-ctios Trace: Added CallConnection(2972.1). 12:00:21:069 CTIOS1-ctios Trace: [call.5000.2130706725] Moved CallConnection[2972.1] from [call.5000.35287001] to [call.5000.2130706725]. 12:00:21:069 CTIOS1-ctios Trace: >>CG:[call.5000.2130706725]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706725 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706725 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2204 NewConnDevID:2972 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706725) 12:00:21:069 CTIOS1-ctios Trace: >>CG:[call.5000.2130706725]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706725 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2972 RelDevID:2972 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706725) 12:00:21:070 CTIOS1-ctios Trace: >>CG:[call.5000.2130706725]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706725 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2204 MsgID:eCallClearedEvent DvrKey:call.5000.2130706725) 12:00:21:070 CTIOS1-ctios Trace: >>CG:[call.5000.2130706725]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706725 ConnDevIDTyp:1 ConnDevID:2972 MsgID:eCallEndEvent DvrKey:call.5000.2130706725) 12:00:21:070 CTIOS1-ctios Trace: Removed CallConnection(2972.1). 12:00:21:070 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706725 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:00:21:070 CTIOS1-ctios Trace: >>CG:[call.5000.35287001]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287001 ConnDevIDTyp:1 ConnDevID:2972 MsgID:eCallEndEvent DvrKey:call.5000.35287001) 12:00:21:070 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287001 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:00:21:070 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:1) 12:00:21:070 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:00:21:070 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287001.2204]:eCallTransferredEvent,Msk(68bf01a6) 12:00:21:070 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287001.2204]:eCallTransferredEvent,Msk(68bf01a6) 12:00:21:070 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287001.2204]:eCallEndEvent 12:00:21:070 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:00:21:070 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.282]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:00:21:070 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.282]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:00:35:397 CTIOS1-ctios Trace: [call.5000.35286900] Found CallConnection(4000.0) for device 4000. 12:00:35:397 CTIOS1-ctios Trace: [call.5000.35286900] Found CallConnection(4000.0) for device 4000. 12:00:35:434 CTIOS1-ctios Trace: >>CG:[call.5000.35286900]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35286900 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4000 RelDevID:4000 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35286900) 12:00:35:434 CTIOS1-ctios Trace: [agent.5000.400] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:00:35:434 CTIOS1-ctios Trace: >>CG:[call.5000.35286900]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35286900 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3336480570 RelDevID:3336480570 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35286900) 12:00:35:434 CTIOS1-ctios Trace: >>CG:[call.5000.35286900]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35286900 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3336480570 MsgID:eCallClearedEvent DvrKey:call.5000.35286900) 12:00:35:435 CTIOS1-ctios Trace: >>CG:[call.5000.35286900]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35286900 ConnDevIDTyp:1 ConnDevID:3336480570 MsgID:eCallEndEvent DvrKey:call.5000.35286900) 12:00:35:435 CTIOS1-ctios Trace: Removed CallConnection(3336480570.1). 12:00:35:435 CTIOS1-ctios Trace: Removed CallConnection(4000.0). 12:00:35:435 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35286900 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:00:35:435 CTIOS1-ctios Trace: >>CG:[agent.5000.400]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5173 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4000 AGID:400 AGInstr:4000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.400 AGAvailStatus:1) 12:00:35:435 CTIOS1-ctios Trace: [agent.5000.400] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:00:40:054 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4054 ANI:6311041162 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1231 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1231 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1535) 12:00:40:055 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][]:eAgentPrecallEvent 12:00:40:058 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:00:40:058 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:00:40:058 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eReserved),Msk(0) 12:00:40:172 CTIOS1-ctios Trace: >>CG:[call.5000.35287183]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287183 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6311041162 DNIS:4054 Dialed#:3021 ConnDevID:6311041162 RCallKeyDay:151064 RCallKeyCID:1231 MsgID:eCallBeginEvent DvrKey:call.5000.35287183 ecc:(...) ICMEntUniqID:icm.151064.1231 RCallKeySeq#:2) 12:00:40:172 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287183 12:00:40:172 CTIOS1-ctios Trace: >>CG:[call.5000.35287183]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287183 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6311041162 AlrtgDevID:(null) CallngDevID:6311041162 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287183 Trnk#:0 TrnkGrp#:0) 12:00:40:172 CTIOS1-ctios Trace: [call.5000.35287183]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6311041162. 12:00:40:172 CTIOS1-ctios Trace: CallConnection(6311041162.1) created AgentObject (Device) for DeviceID(6311041162). 12:00:40:172 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:00:40:172 CTIOS1-ctios Trace: Added CallConnection(6311041162.1). 12:00:40:172 CTIOS1-ctios Trace: [call.5000.35287183]::CreateCallConnection(): CallConnection(6311041162.1) created successfully. 12:00:40:172 CTIOS1-ctios Trace: >>CG:[call.5000.35287183]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287183 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6311041162 AlrtgDevID:4054 CallngDevID:6311041162 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287183 Trnk#:0 TrnkGrp#:0) 12:00:40:172 CTIOS1-ctios Trace: [call.5000.35287183] Found CallConnection(6311041162.1) for device 6311041162. 12:00:40:172 CTIOS1-ctios Trace: [call.5000.35287183]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4054. 12:00:40:172 CTIOS1-ctios Trace: [call.5000.35287183] CallConnection(6311041162.1) found DeviceID(4054) AgentID(418). 12:00:40:172 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:00:40:172 CTIOS1-ctios Trace: Added CallConnection(6311041162.1). 12:00:40:172 CTIOS1-ctios Trace: [call.5000.35287183]::CreateCallConnection(): CallConnection(6311041162.1) created successfully. 12:00:40:173 CTIOS1-ctios Trace: [call.5000.35287183.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683f0001) 12:00:40:173 CTIOS1-ctios Trace: [call.5000.35287183.4054] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:00:40:173 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287183.4054]:eCallBeginEvent 12:00:40:173 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287183.4054]:eButtonEnablementMaskChange,Msk(683f0001) 12:00:40:173 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287183.4054]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:00:40:247 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:00:40:247 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:00:40:247 CTIOS1-ctios Trace: >>CG:[call.5000.35287183]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287183 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287183 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6311041162 NewConnDevID:6311041162 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287183 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517239))) 12:00:40:247 CTIOS1-ctios Trace: >>CG:[call.5000.35287183]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287183 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4054 CallngDevID:6311041162 CalldDevID:4054 LstRedirDevID:(null) AnsDevID:4054 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287183 Trnk#:0 TrnkGrp#:0) 12:00:40:247 CTIOS1-ctios Trace: [call.5000.35287183] Found CallConnection(6311041162.1). 12:00:40:247 CTIOS1-ctios Trace: [call.5000.35287183] Found CallConnection(6311041162.1). 12:00:40:247 CTIOS1-ctios Trace: [call.5000.35287183.6311041162] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6311041162), Button Mask(0xbf01a6) 12:00:40:247 CTIOS1-ctios Trace: [call.5000.35287183.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf01a6) 12:00:40:248 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eTalking),Msk(0) 12:00:40:248 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287183.4054]:eCallDataUpdateEvent,Msk(683f0001) 12:00:40:248 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287183.4054]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:00:40:248 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287183.4054]:eCallEstablishedEvent,Msk(68bf01a6) 12:00:40:287 CTIOS1-ctios Trace: [call.5000.35287183] Found CallConnection(4054.0) for device 4054. 12:00:40:287 CTIOS1-ctios Trace: [call.5000.35287183] Found CallConnection(4054.0) for device 4054. 12:00:40:291 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35287183.4054]:eSetCallDataRequest 12:00:40:296 CTIOS1-ctios Trace: >>CG:[call.5000.35287183]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287183 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287183 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6311041162 NewConnDevID:6311041162 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287183 ecc:(...)) 12:00:40:296 CTIOS1-ctios Trace: >>CG:[call.5000.35287183.4054]:eSetCallDataConf(UniqObjID:call.5000.35287183.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:00:40:297 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287183.4054]:eCallDataUpdateEvent,Msk(68bf01a6) 12:00:55:433 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2126 ANI:30 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1233 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1233 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1537) 12:00:55:433 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][]:eAgentPrecallEvent 12:00:55:438 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:00:55:438 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:00:55:439 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eReserved),Msk(0) 12:00:55:439 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.250]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:00:55:439 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.250]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:00:55:511 CTIOS1-ctios Trace: >>CG:[call.5000.35287186]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287186 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:30 DNIS:2126 Dialed#:3009 ConnDevID:30 RCallKeyDay:151064 RCallKeyCID:1233 MsgID:eCallBeginEvent DvrKey:call.5000.35287186 ecc:(...) ICMEntUniqID:icm.151064.1233 RCallKeySeq#:2) 12:00:55:511 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287186 12:00:55:511 CTIOS1-ctios Trace: >>CG:[call.5000.35287186]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287186 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:30 AlrtgDevID:(null) CallngDevID:30 CalldDevID:2126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287186 Trnk#:0 TrnkGrp#:0) 12:00:55:511 CTIOS1-ctios Trace: [call.5000.35287186]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 30. 12:00:55:511 CTIOS1-ctios Trace: CallConnection(30.1) created AgentObject (Device) for DeviceID(30). 12:00:55:511 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:00:55:511 CTIOS1-ctios Trace: Added CallConnection(30.1). 12:00:55:512 CTIOS1-ctios Trace: [call.5000.35287186]::CreateCallConnection(): CallConnection(30.1) created successfully. 12:00:55:512 CTIOS1-ctios Trace: >>CG:[call.5000.35287186]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287186 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:30 AlrtgDevID:2126 CallngDevID:30 CalldDevID:2126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287186 Trnk#:0 TrnkGrp#:0) 12:00:55:512 CTIOS1-ctios Trace: [call.5000.35287186] Found CallConnection(30.1) for device 30. 12:00:55:512 CTIOS1-ctios Trace: [call.5000.35287186]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2126. 12:00:55:512 CTIOS1-ctios Trace: [call.5000.35287186] CallConnection(30.1) found DeviceID(2126) AgentID(250). 12:00:55:512 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:00:55:512 CTIOS1-ctios Trace: Added CallConnection(30.1). 12:00:55:512 CTIOS1-ctios Trace: [call.5000.35287186]::CreateCallConnection(): CallConnection(30.1) created successfully. 12:00:55:512 CTIOS1-ctios Trace: [call.5000.35287186.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x683f0001) 12:00:55:512 CTIOS1-ctios Trace: [call.5000.35287186.2126] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:00:55:512 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eCallBeginEvent 12:00:55:512 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eButtonEnablementMaskChange,Msk(683f0001) 12:00:55:513 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:00:55:517 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:00:55:517 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:00:55:517 CTIOS1-ctios Trace: >>CG:[call.5000.35287186]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287186 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287186 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:30 NewConnDevID:30 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287186 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517255))) 12:00:55:517 CTIOS1-ctios Trace: >>CG:[call.5000.35287186]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287186 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2126 CallngDevID:30 CalldDevID:2126 LstRedirDevID:(null) AnsDevID:2126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287186 Trnk#:0 TrnkGrp#:0) 12:00:55:517 CTIOS1-ctios Trace: [call.5000.35287186] Found CallConnection(30.1). 12:00:55:517 CTIOS1-ctios Trace: [call.5000.35287186] Found CallConnection(30.1). 12:00:55:517 CTIOS1-ctios Trace: [call.5000.35287186.30] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(30), Button Mask(0xbf01a6) 12:00:55:517 CTIOS1-ctios Trace: [call.5000.35287186.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf01a6) 12:00:55:517 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eTalking),Msk(0) 12:00:55:517 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.250]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:00:55:517 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.250]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:00:55:517 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eCallDataUpdateEvent,Msk(683f0001) 12:00:55:517 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:00:55:517 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eCallEstablishedEvent,Msk(68bf01a6) 12:00:55:581 CTIOS1-ctios Trace: ->RCV[BANCOMER30-2880-3180 a=250][call.5000.35287186.2126]:eSetCallDataRequest 12:00:55:586 CTIOS1-ctios Trace: >>CG:[call.5000.35287186]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287186 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287186 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:30 NewConnDevID:30 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287186 ecc:(...)) 12:00:55:587 CTIOS1-ctios Trace: >>CG:[call.5000.35287186.2126]:eSetCallDataConf(UniqObjID:call.5000.35287186.2126 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER30-2880-3180) 12:00:55:587 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eCallDataUpdateEvent,Msk(68bf01a6) 12:00:56:063 CTIOS1-ctios Trace: [call.5000.35287186] Found CallConnection(2126.0) for device 2126. 12:00:56:070 CTIOS1-ctios Trace: [call.5000.35287186] Found CallConnection(2126.0) for device 2126. 12:00:56:481 CTIOS1-ctios Trace: [call.5000.35287055] Found CallConnection(4087.0) for device 4087. 12:00:56:482 CTIOS1-ctios Trace: [call.5000.35287055] Found CallConnection(4087.0) for device 4087. 12:00:56:491 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:00:56:492 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:00:56:492 CTIOS1-ctios Trace: >>CG:[call.5000.35287055]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287055 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4087 HldgDevID:4087 MsgID:eCallHeldEvent DvrKey:call.5000.35287055) 12:00:56:492 CTIOS1-ctios Trace: [call.5000.35287055] Found CallConnection(4087.0). 12:00:56:492 CTIOS1-ctios Trace: [call.5000.35287055.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:00:56:492 CTIOS1-ctios Trace: [call.5000.35287097.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf000a) 12:00:56:492 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eHold),Msk(0) 12:00:56:492 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287055.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:00:56:492 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287097.4087]:eButtonEnablementMaskChange,Msk(28bf000a) 12:00:56:492 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287055.4087]: eCallHeldEvent,Msk(68bf000a) 12:00:56:586 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287135.2090]:eSetCallDataRequest 12:00:56:593 CTIOS1-ctios Trace: >>CG:[call.5000.35287135]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287135 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287135 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9933159478 NewConnDevID:9933159478 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287135 ecc:(...)) 12:00:56:593 CTIOS1-ctios Trace: >>CG:[call.5000.35287135.2090]:eSetCallDataConf(UniqObjID:call.5000.35287135.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:00:56:593 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287135.2090]:eCallDataUpdateEvent,Msk(68bf01a6) 12:00:56:688 CTIOS1-ctios Trace: [call.5000.35287100] Found CallConnection(4042.0) for device 4042. 12:00:56:689 CTIOS1-ctios Trace: [call.5000.35287100] Found CallConnection(4042.0) for device 4042. 12:00:56:703 CTIOS1-ctios Trace: >>CG:[call.5000.35287097]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287097 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4087.4088.2 RetrvDevID:4087 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287097 RetrvDevIDFull:4087.4088.2) 12:00:56:703 CTIOS1-ctios Trace: [call.5000.35287097] Found CallConnection(4087.4088.2.0). 12:00:56:703 CTIOS1-ctios Trace: [call.5000.35287097.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf01a6) 12:00:56:703 CTIOS1-ctios Trace: [call.5000.35287055.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:00:56:703 CTIOS1-ctios Trace: [call.5000.35287055.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:00:56:703 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287097.4087]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:00:56:703 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287055.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:00:56:703 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287055.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:00:56:703 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287097.4087]:eCallRetrievedEvent,Msk(28bf01a6) 12:00:56:722 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35287097.4087]:eSetCallDataRequest 12:00:56:727 CTIOS1-ctios Trace: >>CG:[call.5000.35287097.4087]:eSetCallDataConf(UniqObjID:call.5000.35287097.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:00:56:951 CTIOS1-ctios Trace: [call.5000.35287097] Found CallConnection(4087.4088.2.0) for device 4087. 12:00:56:952 CTIOS1-ctios Trace: [call.5000.35287097] Found CallConnection(4087.4088.2.0) for device 4087. 12:00:56:957 CTIOS1-ctios Trace: [call.5000.35287100] Found CallConnection(4042.0) for device 4042. 12:00:56:958 CTIOS1-ctios Trace: [call.5000.35287100] Found CallConnection(4042.0) for device 4042. 12:00:58:410 CTIOS1-ctios Trace: ->RCV[BANCOMER20-3116-3784 a=253][agent.5000.253]:eSetAgentStateRequest(eNotReady) 12:00:58:421 CTIOS1-ctios Trace: >>CG:[agent.5000.253]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5099 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2135 AGID:253 AGInstr:2135 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.253 AGAvailStatus:0) 12:00:58:421 CTIOS1-ctios Trace: [agent.5000.253] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:00:58:421 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][agent.5000.253]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:00:58:421 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.253]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:00:58:422 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.253]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:00:58:422 CTIOS1-ctios Trace: >>CG:[agent.5000.253]:eSetAgentStateConf(UniqObjID:agent.5000.253 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER20-3116-3784) 12:00:58:422 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][agent.5000.253]:eSetAgentStateConf 12:01:08:175 CTIOS1-ctios Trace: [call.5000.35286960] Found CallConnection(4051.0) for device 4051. 12:01:08:176 CTIOS1-ctios Trace: [call.5000.35286960] Found CallConnection(4051.0) for device 4051. 12:01:08:205 CTIOS1-ctios Trace: >>CG:[call.5000.35286960]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35286960 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4051 RelDevID:4051 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35286960) 12:01:08:205 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:01:08:206 CTIOS1-ctios Trace: >>CG:[call.5000.35286960]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35286960 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3222268330 RelDevID:3222268330 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35286960) 12:01:08:206 CTIOS1-ctios Trace: >>CG:[call.5000.35286960]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35286960 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3222268330 MsgID:eCallClearedEvent DvrKey:call.5000.35286960) 12:01:08:206 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35286960.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:01:08:206 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35286960.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:01:08:206 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35286960.4051]:eCallClearedEvent,Msk(3c0000) 12:01:08:207 CTIOS1-ctios Trace: >>CG:[call.5000.35286960]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35286960 ConnDevIDTyp:1 ConnDevID:3222268330 MsgID:eCallEndEvent DvrKey:call.5000.35286960) 12:01:08:207 CTIOS1-ctios Trace: Removed CallConnection(3222268330.1). 12:01:08:207 CTIOS1-ctios Trace: Removed CallConnection(4051.0). 12:01:08:207 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35286960 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:01:08:208 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:1) 12:01:08:208 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:01:08:208 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35286960.4051]:eCallEndEvent 12:01:08:208 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:01:09:250 CTIOS1-ctios Trace: ->RCV[BANCOMER22-3924-3912 a=266][call.5000.35286951.2156]:eSetCallDataRequest 12:01:09:256 CTIOS1-ctios Trace: >>CG:[call.5000.35286951]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35286951 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35286951 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5557718600 NewConnDevID:5557718600 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35286951 ecc:(...)) 12:01:09:257 CTIOS1-ctios Trace: >>CG:[call.5000.35286951.2156]:eSetCallDataConf(UniqObjID:call.5000.35286951.2156 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER22-3924-3912) 12:01:09:257 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35286951.2156]:eCallDataUpdateEvent,Msk(68bf01a6) 12:01:17:922 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:01:17:923 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:01:17:937 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:01:17:937 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:01:17:937 CTIOS1-ctios Trace: >>CG:[call.5000.35286778]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35286778 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2018 HldgDevID:2018 MsgID:eCallHeldEvent DvrKey:call.5000.35286778) 12:01:17:938 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0). 12:01:17:938 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:01:17:938 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:01:17:938 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:01:18:487 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:01:18:487 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:01:18:487 CTIOS1-ctios Trace: >>CG:[call.5000.35287191]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287191 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35287191 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517278))) 12:01:18:487 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287191 12:01:18:487 CTIOS1-ctios Trace: >>CG:[call.5000.35287191]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287191 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287191) 12:01:18:487 CTIOS1-ctios Trace: [call.5000.35287191] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:01:18:487 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:01:18:488 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:01:18:488 CTIOS1-ctios Trace: [call.5000.35287191]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:01:18:488 CTIOS1-ctios Trace: [call.5000.35287191.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:01:18:488 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:01:18:488 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:01:18:488 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:01:21:207 CTIOS1-ctios Trace: [call.5000.35287159] Found CallConnection(2027.0) for device 2027. 12:01:21:208 CTIOS1-ctios Trace: [call.5000.35287159] Found CallConnection(2027.0) for device 2027. 12:01:21:218 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:0) 12:01:21:219 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:01:21:219 CTIOS1-ctios Trace: >>CG:[call.5000.35287159]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287159 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2027 HldgDevID:2027 MsgID:eCallHeldEvent DvrKey:call.5000.35287159) 12:01:21:219 CTIOS1-ctios Trace: [call.5000.35287159] Found CallConnection(2027.0). 12:01:21:219 CTIOS1-ctios Trace: [call.5000.35287159.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf000a) 12:01:21:219 CTIOS1-ctios Trace: [call.5000.35287105.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf000a) 12:01:21:219 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eHold),Msk(0) 12:01:21:219 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.212]:Monitored eAgentStateEvent(eHold),Msk(0) 12:01:21:219 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.212]:Monitored eAgentStateEvent(eHold),Msk(0) 12:01:21:220 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]:eButtonEnablementMaskChange,Msk(68bf000a) 12:01:21:220 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287105.2027]:eButtonEnablementMaskChange,Msk(68bf000a) 12:01:21:220 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]: eCallHeldEvent,Msk(68bf000a) 12:01:21:233 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:0) 12:01:21:234 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:01:21:234 CTIOS1-ctios Trace: >>CG:[call.5000.35287105]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287105 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2027 RetrvDevID:2027 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287105) 12:01:21:234 CTIOS1-ctios Trace: [call.5000.35287105] Found CallConnection(2027.0). 12:01:21:234 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eTalking),Msk(0) 12:01:21:234 CTIOS1-ctios Trace: [call.5000.35287105.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf01a6) 12:01:21:234 CTIOS1-ctios Trace: [call.5000.35287159.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf000a) 12:01:21:234 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.212]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:01:21:234 CTIOS1-ctios Trace: [call.5000.35287159.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf000a) 12:01:21:234 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.212]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:01:21:234 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287105.2027]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:01:21:234 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]:eButtonEnablementMaskChange,Msk(68bf000a) 12:01:21:234 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]:eButtonEnablementMaskChange,Msk(68bf000a) 12:01:21:234 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287105.2027]:eCallRetrievedEvent,Msk(68bf01a6) 12:01:21:235 CTIOS1-ctios Trace: [call.5000.35287105] Found CallConnection(2027.0) for device 2027. 12:01:21:261 CTIOS1-ctios Trace: [call.5000.35287105] Found CallConnection(2027.0) for device 2027. 12:01:21:265 CTIOS1-ctios Trace: ->RCV[BANCOMER52-2304-4296 a=212][call.5000.35287105.2027]:eSetCallDataRequest 12:01:21:270 CTIOS1-ctios Trace: >>CG:[call.5000.35287105.2027]:eSetCallDataConf(UniqObjID:call.5000.35287105.2027 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER52-2304-4296) 12:01:23:883 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4009 ANI:4646482154 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1235 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1235 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1540) 12:01:23:886 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:01:23:886 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:01:24:006 CTIOS1-ctios Trace: >>CG:[call.5000.35287194]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287194 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4646482154 DNIS:4009 Dialed#:3021 ConnDevID:4646482154 RCallKeyDay:151064 RCallKeyCID:1235 MsgID:eCallBeginEvent DvrKey:call.5000.35287194 ecc:(...) ICMEntUniqID:icm.151064.1235 RCallKeySeq#:2) 12:01:24:006 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287194 12:01:24:006 CTIOS1-ctios Trace: >>CG:[call.5000.35287194]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287194 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4646482154 AlrtgDevID:(null) CallngDevID:4646482154 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287194 Trnk#:0 TrnkGrp#:0) 12:01:24:006 CTIOS1-ctios Trace: [call.5000.35287194]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4646482154. 12:01:24:006 CTIOS1-ctios Trace: CallConnection(4646482154.1) created AgentObject (Device) for DeviceID(4646482154). 12:01:24:006 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:01:24:006 CTIOS1-ctios Trace: Added CallConnection(4646482154.1). 12:01:24:006 CTIOS1-ctios Trace: [call.5000.35287194]::CreateCallConnection(): CallConnection(4646482154.1) created successfully. 12:01:24:007 CTIOS1-ctios Trace: >>CG:[call.5000.35287194]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287194 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4646482154 AlrtgDevID:4009 CallngDevID:4646482154 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287194 Trnk#:0 TrnkGrp#:0) 12:01:24:007 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4646482154.1) for device 4646482154. 12:01:24:007 CTIOS1-ctios Trace: [call.5000.35287194]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4009. 12:01:24:007 CTIOS1-ctios Trace: [call.5000.35287194] CallConnection(4646482154.1) found DeviceID(4009) AgentID(403). 12:01:24:007 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:01:24:007 CTIOS1-ctios Trace: Added CallConnection(4646482154.1). 12:01:24:007 CTIOS1-ctios Trace: [call.5000.35287194]::CreateCallConnection(): CallConnection(4646482154.1) created successfully. 12:01:24:007 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:01:24:007 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:01:24:084 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:01:24:085 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:01:24:085 CTIOS1-ctios Trace: >>CG:[call.5000.35287194]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287194 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287194 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4646482154 NewConnDevID:4646482154 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287194 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517283))) 12:01:24:085 CTIOS1-ctios Trace: >>CG:[call.5000.35287194]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287194 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4009 CallngDevID:4646482154 CalldDevID:4009 LstRedirDevID:(null) AnsDevID:4009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287194 Trnk#:0 TrnkGrp#:0) 12:01:24:086 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4646482154.1). 12:01:24:086 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4646482154.1). 12:01:24:086 CTIOS1-ctios Trace: [call.5000.35287194.4646482154] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4646482154), Button Mask(0xbf01a6) 12:01:24:086 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:01:24:117 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:01:24:118 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:01:24:130 CTIOS1-ctios Trace: >>CG:[call.5000.35287194]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287194 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287194 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4646482154 NewConnDevID:4646482154 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287194 ecc:(...)) 12:01:24:791 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287135.2090]:eSingleStepTransferRequest 12:01:24:812 CTIOS1-ctios Trace: >>CG:[call.5000.35287135]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287135 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287135 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9933159478 NewConnDevID:9933159478 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287135 ecc:(...)) 12:01:24:813 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287135.2090]:eCallDataUpdateEvent,Msk(68bf01a6) 12:01:24:837 CTIOS1-ctios Trace: [call.5000.35287135] Found CallConnection(2090.0) for device 2090. 12:01:24:838 CTIOS1-ctios Trace: [call.5000.35287135] Found CallConnection(2090.0) for device 2090. 12:01:24:842 CTIOS1-ctios Trace: >>CG:[call.5000.35287135.2090]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287135.2090 MsgID:eTransferCallConf TgtCILClntID:BANCOMER42-4080-4108) 12:01:24:842 CTIOS1-ctios Trace: >>CG:[call.5000.2130706726]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706726 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:9933159478 DNIS:3000 CallrEntrDig:3000 ConnDevID:2090 RCallKeyDay:151064 RCallKeyCID:1218 MsgID:eCallBeginEvent DvrKey:call.5000.2130706726 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517044)) ICMEntUniqID:icm.151064.1218 RCallKeySeq#:3) 12:01:24:842 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706726 12:01:24:843 CTIOS1-ctios Trace: >>CG:[call.5000.35287135]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287135 NumParties:1 SecDevIDTyp:0 SecCID:2130706726 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:9933159478 SecDevID:2090 TfrgDevID:2090 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287135ConnectedParty[1]:(ConnPtyCID:35287135 ConnPtyDevIDTyp:1 ConnPtyDevID:9933159478)) 12:01:24:843 CTIOS1-ctios Trace: [call.5000.35287135] Found CallConnection(2090.0). 12:01:24:843 CTIOS1-ctios Trace: >>CG:[call.5000.2130706726]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287135 NumParties:1 SecDevIDTyp:0 SecCID:2130706726 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:9933159478 SecDevID:2090 TfrgDevID:2090 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706726ConnectedParty[1]:(ConnPtyCID:35287135 ConnPtyDevIDTyp:1 ConnPtyDevID:9933159478)) 12:01:24:843 CTIOS1-ctios Trace: [call.5000.2130706726]::FindTransferCommonDeviceID Calls [call.5000.35287135] and [call.5000.2130706726] do not appear to have a common Device. Tranferring Device [2090] is set as common device 12:01:24:843 CTIOS1-ctios Trace: [call.5000.35287135] Found CallConnection(2090.0). 12:01:24:843 CTIOS1-ctios Trace: [call.5000.35287135] Found CallConnection(2090.0). 12:01:24:843 CTIOS1-ctios Trace: Removed CallConnection(2090.0). 12:01:24:843 CTIOS1-ctios Trace: Added CallConnection(9933159478.1). 12:01:24:843 CTIOS1-ctios Trace: [call.5000.2130706726] Moved CallConnection[9933159478.1] from [call.5000.35287135] to [call.5000.2130706726]. 12:01:24:844 CTIOS1-ctios Trace: >>CG:[call.5000.2130706726]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706726 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706726 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090 NewConnDevID:9933159478 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706726) 12:01:24:844 CTIOS1-ctios Trace: >>CG:[call.5000.2130706726]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706726 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9933159478 RelDevID:9933159478 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706726) 12:01:24:844 CTIOS1-ctios Trace: >>CG:[call.5000.2130706726]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706726 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2090 MsgID:eCallClearedEvent DvrKey:call.5000.2130706726) 12:01:24:844 CTIOS1-ctios Trace: >>CG:[call.5000.2130706726]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706726 ConnDevIDTyp:1 ConnDevID:9933159478 MsgID:eCallEndEvent DvrKey:call.5000.2130706726) 12:01:24:844 CTIOS1-ctios Trace: Removed CallConnection(9933159478.1). 12:01:24:844 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706726 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:01:24:844 CTIOS1-ctios Trace: >>CG:[call.5000.35287135]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287135 ConnDevIDTyp:1 ConnDevID:9933159478 MsgID:eCallEndEvent DvrKey:call.5000.35287135) 12:01:24:844 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287135 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:01:24:844 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:1) 12:01:24:844 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:01:24:845 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287135.2090]:eTransferCallConf,Msk(68bf01a6) 12:01:24:845 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287135.2090]:eCallTransferredEvent,Msk(68bf01a6) 12:01:24:845 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287135.2090]:eCallTransferredEvent,Msk(68bf01a6) 12:01:24:845 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287135.2090]:eCallEndEvent 12:01:24:845 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:01:24:845 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:01:24:845 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:01:25:890 CTIOS1-ctios Trace: [call.5000.35287168] Found CallConnection(2297.0) for device 2297. 12:01:25:892 CTIOS1-ctios Trace: [call.5000.35287168] Found CallConnection(2297.0) for device 2297. 12:01:25:894 CTIOS1-ctios Trace: >>CG:[call.5000.35287168]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287168 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2297 RelDevID:2297 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287168) 12:01:25:894 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:01:25:894 CTIOS1-ctios Trace: >>CG:[call.5000.35287168]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287168 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:5554486700 RelDevID:5554486700 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287168) 12:01:25:894 CTIOS1-ctios Trace: >>CG:[call.5000.35287168]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287168 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:5554486700 MsgID:eCallClearedEvent DvrKey:call.5000.35287168) 12:01:25:894 CTIOS1-ctios Trace: >>CG:[call.5000.35287168]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287168 ConnDevIDTyp:1 ConnDevID:5554486700 MsgID:eCallEndEvent DvrKey:call.5000.35287168) 12:01:25:894 CTIOS1-ctios Trace: Removed CallConnection(5554486700.1). 12:01:25:894 CTIOS1-ctios Trace: Removed CallConnection(2297.0). 12:01:25:894 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287168 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:01:25:894 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:1) 12:01:25:894 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:01:25:895 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.334]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:01:25:895 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.334]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:01:27:665 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:360 SGID:5068 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2192 ANI:56485 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1232 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1232 RCallKeySeq#:1 CallTypIDTag:5022 PreCallIIDTag:1536) 12:01:27:665 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][]:eAgentPrecallEvent 12:01:27:670 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:01:27:670 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:01:27:671 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eReserved),Msk(0) 12:01:27:671 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.278]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:01:27:671 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.278]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:01:27:742 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287197 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:56485 DNIS:2192 Dialed#:3009 ConnDevID:56485 RCallKeyDay:151064 RCallKeyCID:1232 MsgID:eCallBeginEvent DvrKey:call.5000.35287197 ecc:(...) ICMEntUniqID:icm.151064.1232 RCallKeySeq#:2) 12:01:27:742 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287197 12:01:27:742 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:56485 AlrtgDevID:(null) CallngDevID:56485 CalldDevID:2192 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287197 Trnk#:0 TrnkGrp#:0) 12:01:27:743 CTIOS1-ctios Trace: [call.5000.35287197]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 56485. 12:01:27:743 CTIOS1-ctios Trace: CallConnection(56485.1) created AgentObject (Device) for DeviceID(56485). 12:01:27:743 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:01:27:743 CTIOS1-ctios Trace: Added CallConnection(56485.1). 12:01:27:743 CTIOS1-ctios Trace: [call.5000.35287197]::CreateCallConnection(): CallConnection(56485.1) created successfully. 12:01:27:743 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:360 SGID:5068 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:56485 AlrtgDevID:2192 CallngDevID:56485 CalldDevID:2192 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287197 Trnk#:0 TrnkGrp#:0) 12:01:27:743 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(56485.1) for device 56485. 12:01:27:743 CTIOS1-ctios Trace: [call.5000.35287197]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2192. 12:01:27:743 CTIOS1-ctios Trace: [call.5000.35287197] CallConnection(56485.1) found DeviceID(2192) AgentID(278). 12:01:27:743 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:01:27:743 CTIOS1-ctios Trace: Added CallConnection(56485.1). 12:01:27:743 CTIOS1-ctios Trace: [call.5000.35287197]::CreateCallConnection(): CallConnection(56485.1) created successfully. 12:01:27:743 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x683f0001) 12:01:27:744 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:01:27:744 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallBeginEvent 12:01:27:744 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(683f0001) 12:01:27:744 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:01:27:748 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:01:27:749 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:01:27:749 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287197 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:56485 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517287))) 12:01:27:749 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:360 SGID:5068 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2192 CallngDevID:56485 CalldDevID:2192 LstRedirDevID:(null) AnsDevID:2192 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287197 Trnk#:0 TrnkGrp#:0) 12:01:27:749 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(56485.1). 12:01:27:749 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(56485.1). 12:01:27:749 CTIOS1-ctios Trace: [call.5000.35287197.56485] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(56485), Button Mask(0xbf01a6) 12:01:27:749 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x68bf01a6) 12:01:27:749 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eTalking),Msk(0) 12:01:27:749 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.278]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:01:27:749 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.278]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:01:27:749 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(683f0001) 12:01:27:749 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:01:27:749 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallEstablishedEvent,Msk(68bf01a6) 12:01:27:824 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][call.5000.35287197.2192]:eSetCallDataRequest 12:01:27:829 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287197 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:56485 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197 ecc:(...)) 12:01:27:830 CTIOS1-ctios Trace: >>CG:[call.5000.35287197.2192]:eSetCallDataConf(UniqObjID:call.5000.35287197.2192 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3864-3396) 12:01:27:830 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(68bf01a6) 12:01:28:289 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.0) for device 2192. 12:01:28:293 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.0) for device 2192. 12:01:29:006 CTIOS1-ctios Trace: [call.5000.35287105] Found CallConnection(2027.0) for device 2027. 12:01:29:007 CTIOS1-ctios Trace: [call.5000.35287105] Found CallConnection(2027.0) for device 2027. 12:01:29:015 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:0) 12:01:29:015 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:01:29:015 CTIOS1-ctios Trace: >>CG:[call.5000.35287105]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287105 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2027 HldgDevID:2027 MsgID:eCallHeldEvent DvrKey:call.5000.35287105) 12:01:29:015 CTIOS1-ctios Trace: [call.5000.35287105] Found CallConnection(2027.0). 12:01:29:015 CTIOS1-ctios Trace: [call.5000.35287105.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf000a) 12:01:29:016 CTIOS1-ctios Trace: [call.5000.35287159.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf000a) 12:01:29:016 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eHold),Msk(0) 12:01:29:016 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.212]:Monitored eAgentStateEvent(eHold),Msk(0) 12:01:29:016 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.212]:Monitored eAgentStateEvent(eHold),Msk(0) 12:01:29:016 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287105.2027]:eButtonEnablementMaskChange,Msk(68bf000a) 12:01:29:016 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]:eButtonEnablementMaskChange,Msk(68bf000a) 12:01:29:016 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287105.2027]: eCallHeldEvent,Msk(68bf000a) 12:01:29:034 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:0) 12:01:29:034 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:01:29:035 CTIOS1-ctios Trace: >>CG:[call.5000.35287159]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287159 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2027 RetrvDevID:2027 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287159) 12:01:29:035 CTIOS1-ctios Trace: [call.5000.35287159] Found CallConnection(2027.0). 12:01:29:035 CTIOS1-ctios Trace: [call.5000.35287159.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf01a6) 12:01:29:035 CTIOS1-ctios Trace: [call.5000.35287105.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf000a) 12:01:29:035 CTIOS1-ctios Trace: [call.5000.35287105.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf000a) 12:01:29:035 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eTalking),Msk(0) 12:01:29:035 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.212]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:01:29:035 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.212]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:01:29:035 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:01:29:035 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287105.2027]:eButtonEnablementMaskChange,Msk(68bf000a) 12:01:29:035 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287105.2027]:eButtonEnablementMaskChange,Msk(68bf000a) 12:01:29:035 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]:eCallRetrievedEvent,Msk(68bf01a6) 12:01:29:063 CTIOS1-ctios Trace: ->RCV[BANCOMER52-2304-4296 a=212][call.5000.35287159.2027]:eSetCallDataRequest 12:01:29:068 CTIOS1-ctios Trace: >>CG:[call.5000.35287159.2027]:eSetCallDataConf(UniqObjID:call.5000.35287159.2027 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER52-2304-4296) 12:01:29:118 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0) for device 4057. 12:01:29:119 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0) for device 4057. 12:01:29:130 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:01:29:130 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:01:29:130 CTIOS1-ctios Trace: >>CG:[call.5000.35287151]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287151 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4057 HldgDevID:4057 MsgID:eCallHeldEvent DvrKey:call.5000.35287151) 12:01:29:131 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0). 12:01:29:131 CTIOS1-ctios Trace: [call.5000.35287151.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:01:29:131 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eHold),Msk(0) 12:01:29:131 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:01:29:131 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]: eCallHeldEvent,Msk(68bf000a) 12:01:29:264 CTIOS1-ctios Trace: ->RCV[BANCOMER22-3924-3912 a=266][call.5000.35286951.2156]:eSingleStepTransferRequest 12:01:29:285 CTIOS1-ctios Trace: >>CG:[call.5000.35286951]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35286951 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35286951 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5557718600 NewConnDevID:5557718600 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35286951 ecc:(...)) 12:01:29:285 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35286951.2156]:eCallDataUpdateEvent,Msk(68bf01a6) 12:01:29:286 CTIOS1-ctios Trace: [call.5000.35287159] Found CallConnection(2027.0) for device 2027. 12:01:29:307 CTIOS1-ctios Trace: [call.5000.35286951] Found CallConnection(2156.0) for device 2156. 12:01:29:307 CTIOS1-ctios Trace: [call.5000.35286951] Found CallConnection(2156.0) for device 2156. 12:01:29:311 CTIOS1-ctios Trace: >>CG:[call.5000.35286951.2156]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35286951.2156 MsgID:eTransferCallConf TgtCILClntID:BANCOMER22-3924-3912) 12:01:29:311 CTIOS1-ctios Trace: >>CG:[call.5000.2130706727]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706727 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5557718600 DNIS:3000 CallrEntrDig:3000 ConnDevID:2156 RCallKeyDay:151064 RCallKeyCID:1174 MsgID:eCallBeginEvent DvrKey:call.5000.2130706727 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407516491)) ICMEntUniqID:icm.151064.1174 RCallKeySeq#:3) 12:01:29:311 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706727 12:01:29:311 CTIOS1-ctios Trace: >>CG:[call.5000.35286951]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35286951 NumParties:1 SecDevIDTyp:0 SecCID:2130706727 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:5557718600 SecDevID:2156 TfrgDevID:2156 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35286951ConnectedParty[1]:(ConnPtyCID:35286951 ConnPtyDevIDTyp:1 ConnPtyDevID:5557718600)) 12:01:29:311 CTIOS1-ctios Trace: [call.5000.35286951] Found CallConnection(2156.0). 12:01:29:312 CTIOS1-ctios Trace: >>CG:[call.5000.2130706727]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35286951 NumParties:1 SecDevIDTyp:0 SecCID:2130706727 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:5557718600 SecDevID:2156 TfrgDevID:2156 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706727ConnectedParty[1]:(ConnPtyCID:35286951 ConnPtyDevIDTyp:1 ConnPtyDevID:5557718600)) 12:01:29:312 CTIOS1-ctios Trace: [call.5000.2130706727]::FindTransferCommonDeviceID Calls [call.5000.35286951] and [call.5000.2130706727] do not appear to have a common Device. Tranferring Device [2156] is set as common device 12:01:29:312 CTIOS1-ctios Trace: [call.5000.35286951] Found CallConnection(2156.0). 12:01:29:312 CTIOS1-ctios Trace: [call.5000.35286951] Found CallConnection(2156.0). 12:01:29:312 CTIOS1-ctios Trace: Removed CallConnection(2156.0). 12:01:29:312 CTIOS1-ctios Trace: Added CallConnection(5557718600.1). 12:01:29:312 CTIOS1-ctios Trace: [call.5000.2130706727] Moved CallConnection[5557718600.1] from [call.5000.35286951] to [call.5000.2130706727]. 12:01:29:313 CTIOS1-ctios Trace: >>CG:[call.5000.2130706727]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706727 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706727 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2156 NewConnDevID:5557718600 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706727) 12:01:29:313 CTIOS1-ctios Trace: >>CG:[call.5000.2130706727]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706727 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:5557718600 RelDevID:5557718600 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706727) 12:01:29:313 CTIOS1-ctios Trace: >>CG:[call.5000.2130706727]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706727 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2156 MsgID:eCallClearedEvent DvrKey:call.5000.2130706727) 12:01:29:313 CTIOS1-ctios Trace: >>CG:[call.5000.2130706727]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706727 ConnDevIDTyp:1 ConnDevID:5557718600 MsgID:eCallEndEvent DvrKey:call.5000.2130706727) 12:01:29:313 CTIOS1-ctios Trace: Removed CallConnection(5557718600.1). 12:01:29:313 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706727 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:01:29:313 CTIOS1-ctios Trace: >>CG:[call.5000.35286951]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35286951 ConnDevIDTyp:1 ConnDevID:5557718600 MsgID:eCallEndEvent DvrKey:call.5000.35286951) 12:01:29:313 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35286951 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:01:29:313 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:1) 12:01:29:313 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:01:29:314 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35286951.2156]:eTransferCallConf,Msk(68bf01a6) 12:01:29:314 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35286951.2156]:eCallTransferredEvent,Msk(68bf01a6) 12:01:29:314 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35286951.2156]:eCallTransferredEvent,Msk(68bf01a6) 12:01:29:314 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35286951.2156]:eCallEndEvent 12:01:29:314 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:01:29:314 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.266]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:01:29:314 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.266]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:01:29:360 CTIOS1-ctios Trace: [call.5000.35287159] Found CallConnection(2027.0) for device 2027. 12:01:30:391 CTIOS1-ctios Trace: >>CG:[call.5000.35287200]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287200 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:4057 Dialed#:3022 ConnDevID:4057.4058.2 MsgID:eCallBeginEvent DvrKey:call.5000.35287200 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517289))) 12:01:30:391 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287200 12:01:30:391 CTIOS1-ctios Trace: >>CG:[call.5000.35287200]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287200 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4057.4058.2 CallngDevID:4057 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287200 CallngDevIDFull:4057.4058.2) 12:01:30:392 CTIOS1-ctios Trace: [call.5000.35287200] CallConnection(4057.4058.2.0) found DeviceID(4057) AgentID(419). 12:01:30:392 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:01:30:392 CTIOS1-ctios Trace: Added CallConnection(4057.4058.2.0). 12:01:30:392 CTIOS1-ctios Trace: [call.5000.35287200]::CreateCallConnection(): CallConnection(4057.4058.2.0) created successfully. 12:01:30:392 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eCallOriginatedEvent 12:01:30:442 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:01:30:444 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:01:30:444 CTIOS1-ctios Trace: >>CG:[call.5000.35287200]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287200 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287200 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4057.4058.2 NewConnDevID:4057.4058.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287200) 12:01:30:444 CTIOS1-ctios Trace: >>CG:[call.5000.35287200]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287200 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:11 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287200 Trnk#:0 TrnkGrp#:0) 12:01:30:444 CTIOS1-ctios Trace: >>CG:[call.5000.35287200]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287200 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4057 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287200 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4057.4058.2) 12:01:30:444 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0). 12:01:30:444 CTIOS1-ctios Trace: [call.5000.35287200.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:01:30:444 CTIOS1-ctios Trace: [call.5000.35287151.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:01:30:444 CTIOS1-ctios Trace: [call.5000.35287151.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:01:30:445 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eCallDataUpdateEvent 12:01:30:445 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eCallReachedNetworkEvent 12:01:30:445 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:01:30:445 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:01:30:445 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:01:30:445 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eCallEstablishedEvent,Msk(28bf01a6) 12:01:30:467 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][call.5000.35287200.4057]:eSetCallDataRequest 12:01:30:472 CTIOS1-ctios Trace: >>CG:[call.5000.35287200]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287200 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287200 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4057.4058.2 NewConnDevID:4057.4058.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287200) 12:01:30:472 CTIOS1-ctios Trace: >>CG:[call.5000.35287200.4057]:eSetCallDataConf(UniqObjID:call.5000.35287200.4057 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3648-3756) 12:01:30:472 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eCallDataUpdateEvent,Msk(28bf01a6) 12:01:33:098 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:406 SGID:5240 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4126 ANI:4058 UsrToUsrInfo:(null) Dialed#:3022 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1236 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1236 RCallKeySeq#:1 CallTypIDTag:5044 PreCallIIDTag:1543) 12:01:33:101 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:0) 12:01:33:101 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:01:33:166 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:01:33:167 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:01:33:168 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:01:33:168 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:01:33:219 CTIOS1-ctios Trace: >>CG:[call.5000.35287205]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287205 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4058 DNIS:4126 Dialed#:3022 ConnDevID:88000153 RCallKeyDay:151064 RCallKeyCID:1236 MsgID:eCallBeginEvent DvrKey:call.5000.35287205 ecc:(...) ICMEntUniqID:icm.151064.1236 RCallKeySeq#:2) 12:01:33:219 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287205 12:01:33:219 CTIOS1-ctios Trace: >>CG:[call.5000.35287205]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287205 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000153 AlrtgDevID:(null) CallngDevID:88000153 CalldDevID:4126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287205 Trnk#:0 TrnkGrp#:0) 12:01:33:219 CTIOS1-ctios Trace: [call.5000.35287205]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000153. 12:01:33:219 CTIOS1-ctios Trace: CallConnection(88000153.1) created AgentObject (Device) for DeviceID(88000153). 12:01:33:219 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:01:33:219 CTIOS1-ctios Trace: Added CallConnection(88000153.1). 12:01:33:219 CTIOS1-ctios Trace: [call.5000.35287205]::CreateCallConnection(): CallConnection(88000153.1) created successfully. 12:01:33:219 CTIOS1-ctios Trace: >>CG:[call.5000.35287205]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287205 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:406 SGID:5240 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000153 AlrtgDevID:4126 CallngDevID:88000153 CalldDevID:4126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287205 Trnk#:0 TrnkGrp#:0) 12:01:33:220 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(88000153.1) for device 88000153. 12:01:33:220 CTIOS1-ctios Trace: [call.5000.35287205]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4126. 12:01:33:220 CTIOS1-ctios Trace: [call.5000.35287205] CallConnection(88000153.1) found DeviceID(4126) AgentID(442). 12:01:33:220 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:01:33:220 CTIOS1-ctios Trace: Added CallConnection(88000153.1). 12:01:33:220 CTIOS1-ctios Trace: [call.5000.35287205]::CreateCallConnection(): CallConnection(88000153.1) created successfully. 12:01:33:220 CTIOS1-ctios Trace: [call.5000.35287205.4126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4126), Button Mask(0x203f0001) 12:01:33:220 CTIOS1-ctios Trace: [call.5000.35287205.4126] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:01:33:295 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:406 SGID:5240 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:0) 12:01:33:295 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:01:33:295 CTIOS1-ctios Trace: >>CG:[call.5000.35287205]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287205 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287205 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000153 NewConnDevID:88000153 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287205 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517292))) 12:01:33:296 CTIOS1-ctios Trace: >>CG:[call.5000.35287205]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287205 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:406 SGID:5240 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4126 CallngDevID:88000153 CalldDevID:4126 LstRedirDevID:(null) AnsDevID:4126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287205 Trnk#:0 TrnkGrp#:0) 12:01:33:296 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(88000153.1). 12:01:33:296 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(88000153.1). 12:01:33:296 CTIOS1-ctios Trace: [call.5000.35287205.88000153] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000153), Button Mask(0xbf01a6) 12:01:33:296 CTIOS1-ctios Trace: [call.5000.35287205.4126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4126), Button Mask(0x20bf01a6) 12:01:33:323 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:01:33:324 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:01:33:324 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:01:33:325 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:01:33:330 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:01:33:331 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:01:33:362 CTIOS1-ctios Trace: >>CG:[call.5000.35287205]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287205 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287205 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000153 NewConnDevID:88000153 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287205 ecc:(...)) 12:01:35:455 CTIOS1-ctios Trace: >>CG:[agent.5000.400]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:4 SGState:2 SessID:0 MRDID:1 ICMAGID:5173 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4000 AGID:400 AGInstr:4000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.400 AGAvailStatus:0) 12:01:35:455 CTIOS1-ctios Trace: [agent.5000.400] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:01:35:485 CTIOS1-ctios Trace: >>CG:[call.5000.35287191]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287191 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287191 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:910807 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287191) 12:01:35:485 CTIOS1-ctios Trace: >>CG:[call.5000.35287191]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287191 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 CalldDevID:910807 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287191) 12:01:35:485 CTIOS1-ctios Trace: [call.5000.35287191] Found CallConnection(2018.0) for device 2018. 12:01:35:709 CTIOS1-ctios Trace: >>CG:[call.5000.35287191]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287191 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287191 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287191) 12:01:35:709 CTIOS1-ctios Trace: >>CG:[call.5000.35287191]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287191 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:910807 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287191 Trnk#:0 TrnkGrp#:0) 12:01:35:884 CTIOS1-ctios Trace: >>CG:[call.5000.35287171]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287171 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287171 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000152 NewConnDevID:88000152 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287171 ecc:(...)) 12:01:36:404 CTIOS1-ctios Trace: [call.5000.35287191] Found CallConnection(2018.0) for device 2018. 12:01:36:606 CTIOS1-ctios Trace: [call.5000.35287191] Found CallConnection(2018.0) for device 2018. 12:01:37:351 CTIOS1-ctios Trace: >>CG:[call.5000.35287171]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287171 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287171 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000152 NewConnDevID:88000152 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287171 ecc:(...)) 12:01:37:353 CTIOS1-ctios Trace: >>CG:[agent.5000.347]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5171 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2306 AGID:347 AGInstr:2306 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.347 AGAvailStatus:1) 12:01:37:354 CTIOS1-ctios Trace: [agent.5000.347] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:01:37:354 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.347]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:01:37:354 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.347]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:01:37:366 CTIOS1-ctios Trace: [call.5000.35287171] Found CallConnection(2030.0) for device 2030. 12:01:37:366 CTIOS1-ctios Trace: [call.5000.35287171] Found CallConnection(2030.0) for device 2030. 12:01:37:367 CTIOS1-ctios Trace: >>CG:[call.5000.2130706728]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706728 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2135 DNIS:3000 CallrEntrDig:3000 ConnDevID:2030 RCallKeyDay:151064 RCallKeyCID:1227 MsgID:eCallBeginEvent DvrKey:call.5000.2130706728 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517170)) ICMEntUniqID:icm.151064.1227 RCallKeySeq#:3) 12:01:37:367 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706728 12:01:37:367 CTIOS1-ctios Trace: >>CG:[call.5000.35287171]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287171 NumParties:1 SecDevIDTyp:0 SecCID:2130706728 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:88000152 SecDevID:2030 TfrgDevID:2030 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287171ConnectedParty[1]:(ConnPtyCID:35287171 ConnPtyDevIDTyp:1 ConnPtyDevID:88000152)) 12:01:37:367 CTIOS1-ctios Trace: [call.5000.35287171] Found CallConnection(2030.0). 12:01:37:368 CTIOS1-ctios Trace: >>CG:[call.5000.2130706728]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287171 NumParties:1 SecDevIDTyp:0 SecCID:2130706728 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:88000152 SecDevID:2030 TfrgDevID:2030 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706728ConnectedParty[1]:(ConnPtyCID:35287171 ConnPtyDevIDTyp:1 ConnPtyDevID:88000152)) 12:01:37:368 CTIOS1-ctios Trace: [call.5000.2130706728]::FindTransferCommonDeviceID Calls [call.5000.35287171] and [call.5000.2130706728] do not appear to have a common Device. Tranferring Device [2030] is set as common device 12:01:37:368 CTIOS1-ctios Trace: [call.5000.35287171] Found CallConnection(2030.0). 12:01:37:368 CTIOS1-ctios Trace: [call.5000.35287171] Found CallConnection(2030.0). 12:01:37:368 CTIOS1-ctios Trace: Removed CallConnection(2030.0). 12:01:37:368 CTIOS1-ctios Trace: Added CallConnection(88000152.1). 12:01:37:368 CTIOS1-ctios Trace: [call.5000.2130706728] Moved CallConnection[88000152.1] from [call.5000.35287171] to [call.5000.2130706728]. 12:01:37:368 CTIOS1-ctios Trace: >>CG:[call.5000.2130706728]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706728 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706728 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2030 NewConnDevID:88000152 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706728) 12:01:37:368 CTIOS1-ctios Trace: >>CG:[call.5000.2130706728]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706728 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000152 RelDevID:88000152 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706728) 12:01:37:368 CTIOS1-ctios Trace: >>CG:[call.5000.2130706728]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706728 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2030 MsgID:eCallClearedEvent DvrKey:call.5000.2130706728) 12:01:37:368 CTIOS1-ctios Trace: >>CG:[call.5000.2130706728]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706728 ConnDevIDTyp:1 ConnDevID:88000152 MsgID:eCallEndEvent DvrKey:call.5000.2130706728) 12:01:37:368 CTIOS1-ctios Trace: >>CG:[call.5000.35287171]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287171 ConnDevIDTyp:1 ConnDevID:88000152 MsgID:eCallEndEvent DvrKey:call.5000.35287171) 12:01:37:368 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:1) 12:01:37:368 CTIOS1-ctios Trace: Removed CallConnection(88000152.1). 12:01:37:368 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706728 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:01:37:368 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:01:37:368 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287171 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:01:37:368 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:01:37:368 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:01:57:336 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:01:57:337 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:01:57:378 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:01:57:379 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:01:57:394 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:01:57:394 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:01:57:394 CTIOS1-ctios Trace: >>CG:[call.5000.35287151]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287151 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4057 RetrvDevID:4057 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287151) 12:01:57:395 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0). 12:01:57:395 CTIOS1-ctios Trace: [call.5000.35287151.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf01a6) 12:01:57:395 CTIOS1-ctios Trace: [call.5000.35287200.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:01:57:395 CTIOS1-ctios Trace: [call.5000.35287200.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:01:57:395 CTIOS1-ctios Trace: >>CG:[call.5000.35287200]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287200 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4126 CallngDevID:4057 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:4126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287200 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4057.4058.2) 12:01:57:395 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0). 12:01:57:395 CTIOS1-ctios Trace: [call.5000.35287200.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:01:57:395 CTIOS1-ctios Trace: [call.5000.35287151.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf01a6) 12:01:57:395 CTIOS1-ctios Trace: [call.5000.35287151.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf01a6) 12:01:57:395 CTIOS1-ctios Trace: >>CG:[call.5000.35287200]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287200 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4057.4058.2 HldgDevID:4057 MsgID:eCallHeldEvent DvrKey:call.5000.35287200 HldgDevIDFull:4057.4058.2) 12:01:57:395 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0). 12:01:57:395 CTIOS1-ctios Trace: [call.5000.35287200.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf000a) 12:01:57:396 CTIOS1-ctios Trace: [call.5000.35287151.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf01a6) 12:01:57:396 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eTalking),Msk(0) 12:01:57:396 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:01:57:396 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:01:57:396 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:01:57:396 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eCallRetrievedEvent,Msk(68bf01a6) 12:01:57:396 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:01:57:396 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:01:57:397 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:01:57:397 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eCallEstablishedEvent,Msk(28bf01a6) 12:01:57:397 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eButtonEnablementMaskChange,Msk(28bf000a) 12:01:57:397 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:01:57:397 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]: eCallHeldEvent,Msk(28bf000a) 12:01:57:400 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0) for device 4057. 12:01:57:400 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0) for device 4057. 12:01:57:417 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][call.5000.35287151.4057]:eSetCallDataRequest 12:01:57:421 CTIOS1-ctios Trace: >>CG:[call.5000.35287151.4057]:eSetCallDataConf(UniqObjID:call.5000.35287151.4057 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3648-3756) 12:01:57:438 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][call.5000.35287200.4057]:eSetCallDataRequest 12:01:57:443 CTIOS1-ctios Trace: >>CG:[call.5000.35287200.4057]:eSetCallDataConf(UniqObjID:call.5000.35287200.4057 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3648-3756) 12:01:57:663 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:01:57:664 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:01:57:992 CTIOS1-ctios Trace: [call.5000.35286973] Found CallConnection(4108.0) for device 4108. 12:01:57:992 CTIOS1-ctios Trace: [call.5000.35286973] Found CallConnection(4108.0) for device 4108. 12:01:57:994 CTIOS1-ctios Trace: >>CG:[call.5000.35286973]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35286973 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4108 RelDevID:4108 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35286973) 12:01:57:994 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:01:57:994 CTIOS1-ctios Trace: >>CG:[call.5000.35286973]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35286973 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4422167033 RelDevID:4422167033 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35286973) 12:01:57:994 CTIOS1-ctios Trace: >>CG:[call.5000.35286973]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35286973 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4422167033 MsgID:eCallClearedEvent DvrKey:call.5000.35286973) 12:01:57:994 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35286973.4108]:eCallConnectionClearedEvent,Msk(3c0000) 12:01:57:994 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35286973.4108]:eCallConnectionClearedEvent,Msk(3c0000) 12:01:57:994 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35286973.4108]:eCallClearedEvent,Msk(3c0000) 12:01:57:996 CTIOS1-ctios Trace: >>CG:[call.5000.35286973]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35286973 ConnDevIDTyp:1 ConnDevID:4422167033 MsgID:eCallEndEvent DvrKey:call.5000.35286973) 12:01:57:996 CTIOS1-ctios Trace: Removed CallConnection(4422167033.1). 12:01:57:996 CTIOS1-ctios Trace: Removed CallConnection(4108.0). 12:01:57:996 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35286973 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:01:57:996 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:1) 12:01:57:996 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:01:57:996 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35286973.4108]:eCallEndEvent 12:01:57:996 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:01:58:785 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0) for device 4057. 12:01:58:785 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0) for device 4057. 12:01:58:795 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:01:58:795 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:01:58:796 CTIOS1-ctios Trace: >>CG:[call.5000.35287151]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287151 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4057 HldgDevID:4057 MsgID:eCallHeldEvent DvrKey:call.5000.35287151) 12:01:58:796 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0). 12:01:58:796 CTIOS1-ctios Trace: [call.5000.35287151.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:01:58:796 CTIOS1-ctios Trace: [call.5000.35287200.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf000a) 12:01:58:796 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eHold),Msk(0) 12:01:58:796 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:01:58:796 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eButtonEnablementMaskChange,Msk(28bf000a) 12:01:58:796 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]: eCallHeldEvent,Msk(68bf000a) 12:01:58:989 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:01:58:990 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:01:59:000 CTIOS1-ctios Trace: >>CG:[call.5000.35287200]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287200 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4057.4058.2 RetrvDevID:4057 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287200 RetrvDevIDFull:4057.4058.2) 12:01:59:000 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0). 12:01:59:000 CTIOS1-ctios Trace: [call.5000.35287200.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:01:59:000 CTIOS1-ctios Trace: [call.5000.35287151.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:01:59:000 CTIOS1-ctios Trace: [call.5000.35287151.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:01:59:000 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:01:59:000 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:01:59:000 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:01:59:000 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eCallRetrievedEvent,Msk(28bf01a6) 12:01:59:018 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][call.5000.35287200.4057]:eSetCallDataRequest 12:01:59:023 CTIOS1-ctios Trace: >>CG:[call.5000.35287200.4057]:eSetCallDataConf(UniqObjID:call.5000.35287200.4057 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3648-3756) 12:01:59:268 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:01:59:268 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:01:59:271 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:01:59:271 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:02:07:783 CTIOS1-ctios Trace: [call.5000.35287191] Found CallConnection(2018.0) for device 2018. 12:02:07:784 CTIOS1-ctios Trace: [call.5000.35287191] Found CallConnection(2018.0) for device 2018. 12:02:07:784 CTIOS1-ctios Trace: >>CG:[call.5000.35287191]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287191 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287191) 12:02:07:784 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:02:07:784 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:02:07:784 CTIOS1-ctios Trace: >>CG:[call.5000.35287191]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287191 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018 MsgID:eCallClearedEvent DvrKey:call.5000.35287191) 12:02:07:784 CTIOS1-ctios Trace: >>CG:[call.5000.35287191]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287191 ConnDevIDTyp:0 ConnDevID:2018 MsgID:eCallEndEvent DvrKey:call.5000.35287191) 12:02:07:784 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:02:07:784 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:02:07:784 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287191 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:02:07:785 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:02:07:785 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:02:07:785 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:02:07:785 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:02:10:290 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:02:10:291 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:02:10:291 CTIOS1-ctios Trace: >>CG:[call.5000.35286778]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35286778 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2018 RetrvDevID:2018 MsgID:eCallRetrievedEvent DvrKey:call.5000.35286778) 12:02:10:291 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0). 12:02:10:291 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf01a6) 12:02:10:291 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:02:10:292 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:02:10:292 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:02:10:298 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:02:15:740 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:02:15:740 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:02:15:758 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:02:15:758 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:02:15:758 CTIOS1-ctios Trace: >>CG:[call.5000.35286778]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35286778 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2018 HldgDevID:2018 MsgID:eCallHeldEvent DvrKey:call.5000.35286778) 12:02:15:758 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0). 12:02:15:759 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:02:15:759 CTIOS1-ctios Trace: >>CG:[call.5000.35287214]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287214 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018.2019.2 MsgID:eCallBeginEvent DvrKey:call.5000.35287214 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517335))) 12:02:15:759 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287214 12:02:15:759 CTIOS1-ctios Trace: >>CG:[call.5000.35287214]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287214 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2018.2019.2 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287214 CallngDevIDFull:2018.2019.2) 12:02:15:759 CTIOS1-ctios Trace: [call.5000.35287214] CallConnection(2018.2019.2.0) found DeviceID(2018) AgentID(217). 12:02:15:759 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:02:15:759 CTIOS1-ctios Trace: Added CallConnection(2018.2019.2.0). 12:02:15:759 CTIOS1-ctios Trace: [call.5000.35287214]::CreateCallConnection(): CallConnection(2018.2019.2.0) created successfully. 12:02:15:759 CTIOS1-ctios Trace: [call.5000.35287214.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:02:15:759 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:02:15:760 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:02:15:760 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:02:16:532 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2264 ANI:70 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1237 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1237 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1546) 12:02:16:537 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:0) 12:02:16:537 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:02:16:539 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.244]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:02:16:539 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.244]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:02:16:609 CTIOS1-ctios Trace: >>CG:[call.5000.35287215]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287215 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:70 DNIS:2264 Dialed#:3009 ConnDevID:70 RCallKeyDay:151064 RCallKeyCID:1237 MsgID:eCallBeginEvent DvrKey:call.5000.35287215 ecc:(...) ICMEntUniqID:icm.151064.1237 RCallKeySeq#:2) 12:02:16:609 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287215 12:02:16:610 CTIOS1-ctios Trace: >>CG:[call.5000.35287215]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287215 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:70 AlrtgDevID:(null) CallngDevID:70 CalldDevID:2264 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287215 Trnk#:0 TrnkGrp#:0) 12:02:16:610 CTIOS1-ctios Trace: [call.5000.35287215]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 70. 12:02:16:610 CTIOS1-ctios Trace: CallConnection(70.1) created AgentObject (Device) for DeviceID(70). 12:02:16:610 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:02:16:610 CTIOS1-ctios Trace: Added CallConnection(70.1). 12:02:16:610 CTIOS1-ctios Trace: [call.5000.35287215]::CreateCallConnection(): CallConnection(70.1) created successfully. 12:02:16:611 CTIOS1-ctios Trace: >>CG:[call.5000.35287215]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287215 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:70 AlrtgDevID:2264 CallngDevID:70 CalldDevID:2264 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287215 Trnk#:0 TrnkGrp#:0) 12:02:16:611 CTIOS1-ctios Trace: [call.5000.35287215] Found CallConnection(70.1) for device 70. 12:02:16:611 CTIOS1-ctios Trace: [call.5000.35287215]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2264. 12:02:16:611 CTIOS1-ctios Trace: [call.5000.35287215] CallConnection(70.1) found DeviceID(2264) AgentID(244). 12:02:16:611 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:02:16:611 CTIOS1-ctios Trace: Added CallConnection(70.1). 12:02:16:611 CTIOS1-ctios Trace: [call.5000.35287215]::CreateCallConnection(): CallConnection(70.1) created successfully. 12:02:16:612 CTIOS1-ctios Trace: [call.5000.35287215.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x203f0001) 12:02:16:612 CTIOS1-ctios Trace: [call.5000.35287215.2264] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:02:16:616 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:0) 12:02:16:616 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:02:16:616 CTIOS1-ctios Trace: >>CG:[call.5000.35287215]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287215 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287215 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:70 NewConnDevID:70 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287215 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517336))) 12:02:16:616 CTIOS1-ctios Trace: >>CG:[call.5000.35287215]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287215 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2264 CallngDevID:70 CalldDevID:2264 LstRedirDevID:(null) AnsDevID:2264 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287215 Trnk#:0 TrnkGrp#:0) 12:02:16:616 CTIOS1-ctios Trace: [call.5000.35287215] Found CallConnection(70.1). 12:02:16:616 CTIOS1-ctios Trace: [call.5000.35287215] Found CallConnection(70.1). 12:02:16:616 CTIOS1-ctios Trace: [call.5000.35287215.70] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(70), Button Mask(0xbf01a6) 12:02:16:616 CTIOS1-ctios Trace: [call.5000.35287215.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x20bf01a6) 12:02:16:616 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.244]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:02:16:616 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.244]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:02:16:677 CTIOS1-ctios Trace: >>CG:[call.5000.35287215]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287215 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287215 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:70 NewConnDevID:70 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287215 ecc:(...)) 12:02:17:152 CTIOS1-ctios Trace: [call.5000.35287215] Found CallConnection(2264.0) for device 2264. 12:02:17:173 CTIOS1-ctios Trace: [call.5000.35287215] Found CallConnection(2264.0) for device 2264. 12:02:21:573 CTIOS1-ctios Trace: >>CG:[call.5000.35287214]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287214 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:2018.2019.2 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287214 RelDevIDFull:2018.2019.2) 12:02:21:574 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:02:21:574 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:02:21:574 CTIOS1-ctios Trace: Removed CallConnection(2018.2019.2.0). 12:02:21:574 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:02:21:574 CTIOS1-ctios Trace: >>CG:[call.5000.35287214]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287214 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018.2019.2 MsgID:eCallClearedEvent DvrKey:call.5000.35287214) 12:02:21:574 CTIOS1-ctios Trace: >>CG:[call.5000.35287214]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287214 ConnDevIDTyp:0 ConnDevID:2018.2019.2 MsgID:eCallEndEvent DvrKey:call.5000.35287214) 12:02:21:574 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287214 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:02:24:043 CTIOS1-ctios Trace: >>CG:[call.5000.35287218]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287218 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018.2019.2 MsgID:eCallBeginEvent DvrKey:call.5000.35287218 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517343))) 12:02:24:043 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287218 12:02:24:044 CTIOS1-ctios Trace: >>CG:[call.5000.35287218]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287218 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2018.2019.2 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287218 CallngDevIDFull:2018.2019.2) 12:02:24:044 CTIOS1-ctios Trace: [call.5000.35287218] CallConnection(2018.2019.2.0) found DeviceID(2018) AgentID(217). 12:02:24:044 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:02:24:044 CTIOS1-ctios Trace: Added CallConnection(2018.2019.2.0). 12:02:24:044 CTIOS1-ctios Trace: [call.5000.35287218]::CreateCallConnection(): CallConnection(2018.2019.2.0) created successfully. 12:02:24:044 CTIOS1-ctios Trace: [call.5000.35287218.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:02:24:044 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:02:24:854 CTIOS1-ctios Trace: ->RCV[bancomer17-2880-3800 a=296][call.5000.35287030.2234]:eSingleStepTransferRequest 12:02:24:874 CTIOS1-ctios Trace: >>CG:[call.5000.35287030]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287030 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287030 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:16584 NewConnDevID:16584 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287030 ecc:(...)) 12:02:24:875 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287030.2234]:eCallDataUpdateEvent,Msk(68bf01a6) 12:02:24:883 CTIOS1-ctios Trace: [call.5000.35287030] Found CallConnection(2234.0) for device 2234. 12:02:24:883 CTIOS1-ctios Trace: [call.5000.35287030] Found CallConnection(2234.0) for device 2234. 12:02:24:916 CTIOS1-ctios Trace: >>CG:[call.5000.35287030.2234]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287030.2234 MsgID:eTransferCallConf TgtCILClntID:bancomer17-2880-3800) 12:02:24:916 CTIOS1-ctios Trace: >>CG:[call.5000.2130706729]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706729 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:16584 DNIS:3000 CallrEntrDig:3000 ConnDevID:2234 RCallKeyDay:151064 RCallKeyCID:1197 MsgID:eCallBeginEvent DvrKey:call.5000.2130706729 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407516678)) ICMEntUniqID:icm.151064.1197 RCallKeySeq#:3) 12:02:24:916 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706729 12:02:24:916 CTIOS1-ctios Trace: >>CG:[call.5000.35287030]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287030 NumParties:1 SecDevIDTyp:0 SecCID:2130706729 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:16584 SecDevID:2234 TfrgDevID:2234 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287030ConnectedParty[1]:(ConnPtyCID:35287030 ConnPtyDevIDTyp:1 ConnPtyDevID:16584)) 12:02:24:916 CTIOS1-ctios Trace: [call.5000.35287030] Found CallConnection(2234.0). 12:02:24:917 CTIOS1-ctios Trace: >>CG:[call.5000.2130706729]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287030 NumParties:1 SecDevIDTyp:0 SecCID:2130706729 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:16584 SecDevID:2234 TfrgDevID:2234 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706729ConnectedParty[1]:(ConnPtyCID:35287030 ConnPtyDevIDTyp:1 ConnPtyDevID:16584)) 12:02:24:917 CTIOS1-ctios Trace: [call.5000.2130706729]::FindTransferCommonDeviceID Calls [call.5000.35287030] and [call.5000.2130706729] do not appear to have a common Device. Tranferring Device [2234] is set as common device 12:02:24:917 CTIOS1-ctios Trace: [call.5000.35287030] Found CallConnection(2234.0). 12:02:24:917 CTIOS1-ctios Trace: [call.5000.35287030] Found CallConnection(2234.0). 12:02:24:917 CTIOS1-ctios Trace: Removed CallConnection(2234.0). 12:02:24:917 CTIOS1-ctios Trace: Added CallConnection(16584.1). 12:02:24:917 CTIOS1-ctios Trace: [call.5000.2130706729] Moved CallConnection[16584.1] from [call.5000.35287030] to [call.5000.2130706729]. 12:02:24:918 CTIOS1-ctios Trace: >>CG:[call.5000.2130706729]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706729 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706729 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2234 NewConnDevID:16584 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706729) 12:02:24:918 CTIOS1-ctios Trace: >>CG:[call.5000.2130706729]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706729 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:16584 RelDevID:16584 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706729) 12:02:24:918 CTIOS1-ctios Trace: >>CG:[call.5000.2130706729]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706729 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2234 MsgID:eCallClearedEvent DvrKey:call.5000.2130706729) 12:02:24:919 CTIOS1-ctios Trace: >>CG:[call.5000.2130706729]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706729 ConnDevIDTyp:1 ConnDevID:16584 MsgID:eCallEndEvent DvrKey:call.5000.2130706729) 12:02:24:919 CTIOS1-ctios Trace: Removed CallConnection(16584.1). 12:02:24:919 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706729 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:02:24:919 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287030.2234]:eTransferCallConf,Msk(68bf01a6) 12:02:24:919 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287030.2234]:eCallTransferredEvent,Msk(68bf01a6) 12:02:24:919 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287030.2234]:eCallTransferredEvent,Msk(68bf01a6) 12:02:24:919 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287030.2234]:eCallEndEvent 12:02:24:921 CTIOS1-ctios Trace: >>CG:[call.5000.35287030]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287030 ConnDevIDTyp:1 ConnDevID:16584 MsgID:eCallEndEvent DvrKey:call.5000.35287030) 12:02:24:921 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287030 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:02:24:921 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:1) 12:02:24:921 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:02:24:922 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:02:24:922 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.296]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:02:24:922 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.296]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:02:24:989 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2180 ANI:50 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1238 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1238 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1547) 12:02:24:989 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][]:eAgentPrecallEvent 12:02:24:993 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5120 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2180 AGID:274 AGInstr:2180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.274 AGAvailStatus:0) 12:02:24:994 CTIOS1-ctios Trace: [agent.5000.274] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:02:24:995 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eAgentStateEvent(eReserved),Msk(0) 12:02:24:995 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.274]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:02:24:995 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.274]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:02:25:068 CTIOS1-ctios Trace: >>CG:[call.5000.35287219]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287219 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:50 DNIS:2180 Dialed#:3009 ConnDevID:50 RCallKeyDay:151064 RCallKeyCID:1238 MsgID:eCallBeginEvent DvrKey:call.5000.35287219 ecc:(...) ICMEntUniqID:icm.151064.1238 RCallKeySeq#:2) 12:02:25:068 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287219 12:02:25:068 CTIOS1-ctios Trace: >>CG:[call.5000.35287219]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287219 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:50 AlrtgDevID:(null) CallngDevID:50 CalldDevID:2180 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287219 Trnk#:0 TrnkGrp#:0) 12:02:25:069 CTIOS1-ctios Trace: [call.5000.35287219]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 50. 12:02:25:069 CTIOS1-ctios Trace: CallConnection(50.1) created AgentObject (Device) for DeviceID(50). 12:02:25:069 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:02:25:069 CTIOS1-ctios Trace: Added CallConnection(50.1). 12:02:25:069 CTIOS1-ctios Trace: [call.5000.35287219]::CreateCallConnection(): CallConnection(50.1) created successfully. 12:02:25:070 CTIOS1-ctios Trace: >>CG:[call.5000.35287219]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287219 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:50 AlrtgDevID:2180 CallngDevID:50 CalldDevID:2180 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287219 Trnk#:0 TrnkGrp#:0) 12:02:25:070 CTIOS1-ctios Trace: [call.5000.35287219] Found CallConnection(50.1) for device 50. 12:02:25:070 CTIOS1-ctios Trace: [call.5000.35287219]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2180. 12:02:25:070 CTIOS1-ctios Trace: [call.5000.35287219] CallConnection(50.1) found DeviceID(2180) AgentID(274). 12:02:25:070 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:02:25:070 CTIOS1-ctios Trace: Added CallConnection(50.1). 12:02:25:070 CTIOS1-ctios Trace: [call.5000.35287219]::CreateCallConnection(): CallConnection(50.1) created successfully. 12:02:25:070 CTIOS1-ctios Trace: [call.5000.35287219.2180] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2180), Button Mask(0x683f0001) 12:02:25:070 CTIOS1-ctios Trace: [call.5000.35287219.2180] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:02:25:070 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287219.2180]:eCallBeginEvent 12:02:25:071 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287219.2180]:eButtonEnablementMaskChange,Msk(683f0001) 12:02:25:071 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287219.2180]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:02:25:075 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5120 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2180 AGID:274 AGInstr:2180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.274 AGAvailStatus:0) 12:02:25:075 CTIOS1-ctios Trace: [agent.5000.274] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:02:25:075 CTIOS1-ctios Trace: >>CG:[call.5000.35287219]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287219 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287219 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:50 NewConnDevID:50 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287219 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517344))) 12:02:25:076 CTIOS1-ctios Trace: >>CG:[call.5000.35287219]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287219 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2180 CallngDevID:50 CalldDevID:2180 LstRedirDevID:(null) AnsDevID:2180 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287219 Trnk#:0 TrnkGrp#:0) 12:02:25:076 CTIOS1-ctios Trace: [call.5000.35287219] Found CallConnection(50.1). 12:02:25:076 CTIOS1-ctios Trace: [call.5000.35287219] Found CallConnection(50.1). 12:02:25:076 CTIOS1-ctios Trace: [call.5000.35287219.50] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(50), Button Mask(0xbf01a6) 12:02:25:076 CTIOS1-ctios Trace: [call.5000.35287219.2180] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2180), Button Mask(0x68bf01a6) 12:02:25:076 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eAgentStateEvent(eTalking),Msk(0) 12:02:25:076 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.274]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:02:25:076 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.274]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:02:25:076 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287219.2180]:eCallDataUpdateEvent,Msk(683f0001) 12:02:25:076 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287219.2180]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:02:25:076 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287219.2180]:eCallEstablishedEvent,Msk(68bf01a6) 12:02:25:138 CTIOS1-ctios Trace: ->RCV[bancomer17-1616-2224 a=274][call.5000.35287219.2180]:eSetCallDataRequest 12:02:25:144 CTIOS1-ctios Trace: >>CG:[call.5000.35287219]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287219 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287219 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:50 NewConnDevID:50 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287219 ecc:(...)) 12:02:25:144 CTIOS1-ctios Trace: >>CG:[call.5000.35287219.2180]:eSetCallDataConf(UniqObjID:call.5000.35287219.2180 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1616-2224) 12:02:25:145 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287219.2180]:eCallDataUpdateEvent,Msk(68bf01a6) 12:02:25:620 CTIOS1-ctios Trace: [call.5000.35287219] Found CallConnection(2180.0) for device 2180. 12:02:25:627 CTIOS1-ctios Trace: [call.5000.35287219] Found CallConnection(2180.0) for device 2180. 12:02:26:863 CTIOS1-ctios Trace: ->RCV[BANCOMER32-2476-3556 a=346][agent.5000.346]:eSetAgentStateRequest(eNotReady) 12:02:26:863 CTIOS1-ctios Trace: [call.5000.35287049.2303] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x48bf01a6) 12:02:26:863 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287049.2303]:eButtonEnablementMaskChange,Msk(48bf01a6) 12:02:26:869 CTIOS1-ctios Trace: >>CG:[agent.5000.346]:eSetAgentStateConf(UniqObjID:agent.5000.346 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER32-2476-3556) 12:02:26:870 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][agent.5000.346]:eSetAgentStateConf 12:02:36:544 CTIOS1-ctios Trace: >>CG:[agent.5000.433]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5206 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4099 AGID:433 AGInstr:4099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.433 AGAvailStatus:1) 12:02:36:544 CTIOS1-ctios Trace: [agent.5000.433] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:02:36:544 CTIOS1-ctios Trace: >>CG:[call.5000.35287223]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287223 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4099 MsgID:eCallBeginEvent DvrKey:call.5000.35287223 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517356))) 12:02:36:544 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287223 12:02:36:544 CTIOS1-ctios Trace: >>CG:[call.5000.35287223]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287223 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4099 CallngDevID:4099 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287223) 12:02:36:544 CTIOS1-ctios Trace: [call.5000.35287223] CallConnection(4099.0) found DeviceID(4099) AgentID(433). 12:02:36:544 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:02:36:544 CTIOS1-ctios Trace: Added CallConnection(4099.0). 12:02:36:544 CTIOS1-ctios Trace: [call.5000.35287223]::CreateCallConnection(): CallConnection(4099.0) created successfully. 12:02:36:544 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:02:36:544 CTIOS1-ctios Trace: [call.5000.35287223.4099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4099), Button Mask(0x20bf0002) 12:02:36:545 CTIOS1-ctios Trace: >>CG:[agent.5000.433]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5206 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4099 AGID:433 AGInstr:4099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.433 AGAvailStatus:0) 12:02:36:546 CTIOS1-ctios Trace: [agent.5000.433] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:02:40:965 CTIOS1-ctios Trace: >>CG:[call.5000.35287218]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287218 CallTyp:38 ConnDevIDTyp:0 NewConnCID:35287218 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:917976 ConnDevID:2018.2019.2 NewConnDevID:2018.2019.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287218) 12:02:40:966 CTIOS1-ctios Trace: >>CG:[call.5000.35287218]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287218 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2018.2019.2 CallngDevID:2018 CalldDevID:917976 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287218 CallngDevIDFull:2018.2019.2) 12:02:40:966 CTIOS1-ctios Trace: [call.5000.35287218] Found CallConnection(2018.2019.2.0) for device 2018. 12:02:41:314 CTIOS1-ctios Trace: >>CG:[call.5000.35287218]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287218 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287218 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018.2019.2 NewConnDevID:2018.2019.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287218) 12:02:41:314 CTIOS1-ctios Trace: >>CG:[call.5000.35287218]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287218 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:11 TrnkUsedDevTyp:70 MonID:0 ConnDevID:917976 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287218 Trnk#:0 TrnkGrp#:0) 12:02:41:730 CTIOS1-ctios Trace: [call.5000.35287218] Found CallConnection(2018.2019.2.0) for device 2018. 12:02:41:777 CTIOS1-ctios Trace: [call.5000.35287218] Found CallConnection(2018.2019.2.0) for device 2018. 12:02:45:125 CTIOS1-ctios Trace: >>CG:[call.5000.35287218]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287218 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:2 LineTyp:11 SGPri:0 MonID:0 ConnDevID:17976 CallngDevID:2018 CalldDevID:917976 LstRedirDevID:(null) AnsDevID:17976 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287218 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:2018.2019.2) 12:02:45:125 CTIOS1-ctios Trace: [call.5000.35287218] Found CallConnection(2018.2019.2.0). 12:02:45:125 CTIOS1-ctios Trace: [call.5000.35287218.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf01a6) 12:02:45:126 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:02:45:126 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:02:45:154 CTIOS1-ctios Trace: >>CG:[call.5000.35287218]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287218 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287218 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018.2019.2 NewConnDevID:2018.2019.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287218) 12:02:48:489 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4051 ANI:6535341001 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1239 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1239 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1549) 12:02:48:489 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][]:eAgentPrecallEvent 12:02:48:492 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:02:48:492 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:02:48:492 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eReserved),Msk(0) 12:02:48:612 CTIOS1-ctios Trace: >>CG:[call.5000.35287226]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287226 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6535341001 DNIS:4051 Dialed#:3021 ConnDevID:6535341001 RCallKeyDay:151064 RCallKeyCID:1239 MsgID:eCallBeginEvent DvrKey:call.5000.35287226 ecc:(...) ICMEntUniqID:icm.151064.1239 RCallKeySeq#:2) 12:02:48:613 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287226 12:02:48:613 CTIOS1-ctios Trace: >>CG:[call.5000.35287226]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287226 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6535341001 AlrtgDevID:(null) CallngDevID:6535341001 CalldDevID:4051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287226 Trnk#:0 TrnkGrp#:0) 12:02:48:613 CTIOS1-ctios Trace: [call.5000.35287226]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6535341001. 12:02:48:613 CTIOS1-ctios Trace: CallConnection(6535341001.1) created AgentObject (Device) for DeviceID(6535341001). 12:02:48:613 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:02:48:613 CTIOS1-ctios Trace: Added CallConnection(6535341001.1). 12:02:48:613 CTIOS1-ctios Trace: [call.5000.35287226]::CreateCallConnection(): CallConnection(6535341001.1) created successfully. 12:02:48:614 CTIOS1-ctios Trace: >>CG:[call.5000.35287226]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287226 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6535341001 AlrtgDevID:4051 CallngDevID:6535341001 CalldDevID:4051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287226 Trnk#:0 TrnkGrp#:0) 12:02:48:614 CTIOS1-ctios Trace: [call.5000.35287226] Found CallConnection(6535341001.1) for device 6535341001. 12:02:48:614 CTIOS1-ctios Trace: [call.5000.35287226]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4051. 12:02:48:614 CTIOS1-ctios Trace: [call.5000.35287226] CallConnection(6535341001.1) found DeviceID(4051) AgentID(417). 12:02:48:614 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:02:48:614 CTIOS1-ctios Trace: Added CallConnection(6535341001.1). 12:02:48:614 CTIOS1-ctios Trace: [call.5000.35287226]::CreateCallConnection(): CallConnection(6535341001.1) created successfully. 12:02:48:614 CTIOS1-ctios Trace: [call.5000.35287226.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683f0001) 12:02:48:614 CTIOS1-ctios Trace: [call.5000.35287226.4051] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:02:48:614 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287226.4051]:eCallBeginEvent 12:02:48:615 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287226.4051]:eButtonEnablementMaskChange,Msk(683f0001) 12:02:48:615 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287226.4051]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:02:48:695 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:02:48:695 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:02:48:695 CTIOS1-ctios Trace: >>CG:[call.5000.35287226]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287226 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287226 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6535341001 NewConnDevID:6535341001 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287226 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517368))) 12:02:48:696 CTIOS1-ctios Trace: >>CG:[call.5000.35287226]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287226 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4051 CallngDevID:6535341001 CalldDevID:4051 LstRedirDevID:(null) AnsDevID:4051 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287226 Trnk#:0 TrnkGrp#:0) 12:02:48:696 CTIOS1-ctios Trace: [call.5000.35287226] Found CallConnection(6535341001.1). 12:02:48:696 CTIOS1-ctios Trace: [call.5000.35287226] Found CallConnection(6535341001.1). 12:02:48:696 CTIOS1-ctios Trace: [call.5000.35287226.6535341001] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6535341001), Button Mask(0xbf01a6) 12:02:48:696 CTIOS1-ctios Trace: [call.5000.35287226.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf01a6) 12:02:48:696 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:02:48:696 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287226.4051]:eCallDataUpdateEvent,Msk(683f0001) 12:02:48:696 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287226.4051]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:02:48:697 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287226.4051]:eCallEstablishedEvent,Msk(68bf01a6) 12:02:48:709 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35287226.4051]:eSetCallDataRequest 12:02:48:714 CTIOS1-ctios Trace: >>CG:[call.5000.35287226]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287226 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287226 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6535341001 NewConnDevID:6535341001 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287226 ecc:(...)) 12:02:48:714 CTIOS1-ctios Trace: >>CG:[call.5000.35287226.4051]:eSetCallDataConf(UniqObjID:call.5000.35287226.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:02:48:714 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287226.4051]:eCallDataUpdateEvent,Msk(68bf01a6) 12:02:48:730 CTIOS1-ctios Trace: [call.5000.35287226] Found CallConnection(4051.0) for device 4051. 12:02:48:730 CTIOS1-ctios Trace: [call.5000.35287226] Found CallConnection(4051.0) for device 4051. 12:02:49:773 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4108 ANI:8183729504 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1240 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1240 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1550) 12:02:49:774 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][]:eAgentPrecallEvent 12:02:49:777 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:02:49:777 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:02:49:777 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eReserved),Msk(0) 12:02:49:891 CTIOS1-ctios Trace: >>CG:[call.5000.35287229]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287229 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8183729504 DNIS:4108 Dialed#:3021 ConnDevID:8183729504 RCallKeyDay:151064 RCallKeyCID:1240 MsgID:eCallBeginEvent DvrKey:call.5000.35287229 ecc:(...) ICMEntUniqID:icm.151064.1240 RCallKeySeq#:2) 12:02:49:891 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287229 12:02:49:892 CTIOS1-ctios Trace: >>CG:[call.5000.35287229]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287229 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8183729504 AlrtgDevID:(null) CallngDevID:8183729504 CalldDevID:4108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287229 Trnk#:0 TrnkGrp#:0) 12:02:49:892 CTIOS1-ctios Trace: [call.5000.35287229]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8183729504. 12:02:49:892 CTIOS1-ctios Trace: CallConnection(8183729504.1) created AgentObject (Device) for DeviceID(8183729504). 12:02:49:892 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:02:49:892 CTIOS1-ctios Trace: Added CallConnection(8183729504.1). 12:02:49:892 CTIOS1-ctios Trace: [call.5000.35287229]::CreateCallConnection(): CallConnection(8183729504.1) created successfully. 12:02:49:892 CTIOS1-ctios Trace: >>CG:[call.5000.35287229]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287229 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8183729504 AlrtgDevID:4108 CallngDevID:8183729504 CalldDevID:4108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287229 Trnk#:0 TrnkGrp#:0) 12:02:49:892 CTIOS1-ctios Trace: [call.5000.35287229] Found CallConnection(8183729504.1) for device 8183729504. 12:02:49:892 CTIOS1-ctios Trace: [call.5000.35287229]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4108. 12:02:49:892 CTIOS1-ctios Trace: [call.5000.35287229] CallConnection(8183729504.1) found DeviceID(4108) AgentID(436). 12:02:49:892 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:02:49:892 CTIOS1-ctios Trace: Added CallConnection(8183729504.1). 12:02:49:892 CTIOS1-ctios Trace: [call.5000.35287229]::CreateCallConnection(): CallConnection(8183729504.1) created successfully. 12:02:49:892 CTIOS1-ctios Trace: [call.5000.35287229.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x683f0001) 12:02:49:892 CTIOS1-ctios Trace: [call.5000.35287229.4108] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:02:49:892 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287229.4108]:eCallBeginEvent 12:02:49:892 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287229.4108]:eButtonEnablementMaskChange,Msk(683f0001) 12:02:49:893 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287229.4108]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:02:49:967 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:02:49:967 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:02:49:967 CTIOS1-ctios Trace: >>CG:[call.5000.35287229]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287229 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287229 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8183729504 NewConnDevID:8183729504 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287229 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517369))) 12:02:49:968 CTIOS1-ctios Trace: >>CG:[call.5000.35287229]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287229 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4108 CallngDevID:8183729504 CalldDevID:4108 LstRedirDevID:(null) AnsDevID:4108 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287229 Trnk#:0 TrnkGrp#:0) 12:02:49:968 CTIOS1-ctios Trace: [call.5000.35287229] Found CallConnection(8183729504.1). 12:02:49:968 CTIOS1-ctios Trace: [call.5000.35287229] Found CallConnection(8183729504.1). 12:02:49:968 CTIOS1-ctios Trace: [call.5000.35287229.8183729504] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8183729504), Button Mask(0xbf01a6) 12:02:49:968 CTIOS1-ctios Trace: [call.5000.35287229.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf01a6) 12:02:49:968 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eTalking),Msk(0) 12:02:49:968 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287229.4108]:eCallDataUpdateEvent,Msk(683f0001) 12:02:49:969 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287229.4108]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:02:49:969 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287229.4108]:eCallEstablishedEvent,Msk(68bf01a6) 12:02:50:000 CTIOS1-ctios Trace: [call.5000.35287229] Found CallConnection(4108.0) for device 4108. 12:02:50:000 CTIOS1-ctios Trace: [call.5000.35287229] Found CallConnection(4108.0) for device 4108. 12:02:50:008 CTIOS1-ctios Trace: ->RCV[bancomer17-828-3444 a=436][call.5000.35287229.4108]:eSetCallDataRequest 12:02:50:013 CTIOS1-ctios Trace: >>CG:[call.5000.35287229]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287229 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287229 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8183729504 NewConnDevID:8183729504 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287229 ecc:(...)) 12:02:50:014 CTIOS1-ctios Trace: >>CG:[call.5000.35287229.4108]:eSetCallDataConf(UniqObjID:call.5000.35287229.4108 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-828-3444) 12:02:50:014 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287229.4108]:eCallDataUpdateEvent,Msk(68bf01a6) 12:02:55:768 CTIOS1-ctios Trace: [call.5000.35287097] Found CallConnection(4087.4088.2.0) for device 4087. 12:02:55:769 CTIOS1-ctios Trace: [call.5000.35287097] Found CallConnection(4087.4088.2.0) for device 4087. 12:02:55:801 CTIOS1-ctios Trace: [call.5000.35287100] Found CallConnection(4042.0) for device 4042. 12:02:55:801 CTIOS1-ctios Trace: [call.5000.35287100] Found CallConnection(4042.0) for device 4042. 12:02:55:812 CTIOS1-ctios Trace: >>CG:[call.5000.35287097]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287097 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4087.4088.2 HldgDevID:4087 MsgID:eCallHeldEvent DvrKey:call.5000.35287097 HldgDevIDFull:4087.4088.2) 12:02:55:812 CTIOS1-ctios Trace: [call.5000.35287097] Found CallConnection(4087.4088.2.0). 12:02:55:812 CTIOS1-ctios Trace: [call.5000.35287097.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf000a) 12:02:55:812 CTIOS1-ctios Trace: [call.5000.35287055.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:02:55:812 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287097.4087]:eButtonEnablementMaskChange,Msk(28bf000a) 12:02:55:813 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287055.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:02:55:813 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287097.4087]: eCallHeldEvent,Msk(28bf000a) 12:02:55:814 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:02:55:814 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:02:55:814 CTIOS1-ctios Trace: >>CG:[call.5000.35287055]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287055 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4087 RetrvDevID:4087 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287055) 12:02:55:814 CTIOS1-ctios Trace: [call.5000.35287055] Found CallConnection(4087.0). 12:02:55:814 CTIOS1-ctios Trace: [call.5000.35287055.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf01a6) 12:02:55:814 CTIOS1-ctios Trace: [call.5000.35287097.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf000a) 12:02:55:814 CTIOS1-ctios Trace: [call.5000.35287097.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf000a) 12:02:55:815 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:02:55:815 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287055.4087]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:02:55:815 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287097.4087]:eButtonEnablementMaskChange,Msk(28bf000a) 12:02:55:815 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287097.4087]:eButtonEnablementMaskChange,Msk(28bf000a) 12:02:55:815 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287055.4087]:eCallRetrievedEvent,Msk(68bf01a6) 12:02:55:820 CTIOS1-ctios Trace: [call.5000.35287055] Found CallConnection(4087.0) for device 4087. 12:02:55:821 CTIOS1-ctios Trace: [call.5000.35287055] Found CallConnection(4087.0) for device 4087. 12:02:55:847 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35287055.4087]:eSetCallDataRequest 12:02:55:852 CTIOS1-ctios Trace: >>CG:[call.5000.35287055.4087]:eSetCallDataConf(UniqObjID:call.5000.35287055.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:02:56:072 CTIOS1-ctios Trace: [call.5000.35287100] Found CallConnection(4042.0) for device 4042. 12:02:56:073 CTIOS1-ctios Trace: [call.5000.35287100] Found CallConnection(4042.0) for device 4042. 12:02:56:439 CTIOS1-ctios Trace: >>CG:[call.5000.35287223]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287223 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287223 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:916519 ConnDevID:4099 NewConnDevID:4099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287223) 12:02:56:439 CTIOS1-ctios Trace: >>CG:[call.5000.35287223]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287223 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4099 CallngDevID:4099 CalldDevID:916519 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287223) 12:02:56:439 CTIOS1-ctios Trace: [call.5000.35287223] Found CallConnection(4099.0) for device 4099. 12:02:56:698 CTIOS1-ctios Trace: >>CG:[call.5000.35287223]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287223 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287223 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4099 NewConnDevID:4099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287223) 12:02:56:698 CTIOS1-ctios Trace: >>CG:[call.5000.35287223]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287223 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:916519 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287223 Trnk#:0 TrnkGrp#:0) 12:02:57:313 CTIOS1-ctios Trace: [call.5000.35287223] Found CallConnection(4099.0) for device 4099. 12:02:57:314 CTIOS1-ctios Trace: [call.5000.35287223] Found CallConnection(4099.0) for device 4099. 12:02:58:482 CTIOS1-ctios Trace: ->RCV[00108]OPEN LINK REQUEST,protocol ver:2 12:02:58:483 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:02:58:496 CTIOS1-ctios Trace: ->RCV[00308][]:eIdentifyClientRequest(bancomer17-2496-3404) 12:02:58:496 CTIOS1-ctios Trace: CClientMgr::OnRequest: [8.5.1]. 12:02:58:496 CTIOS1-ctios Trace: [1]:IdentifyClientRequest(),Client[00108]:Changing ClientID["00108"->"bancomer17-2496-3404"]. 12:02:58:496 CTIOS1-ctios Trace: <-SND[00308][]:eIdentifyClientConf 12:02:58:497 CTIOS1-ctios Trace: ->RCV[00308][]:eSetSessionModeRequest 12:02:58:498 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 38; Monitor Mode: 0)] 12:02:58:498 CTIOS1-ctios Trace: [agent.5000.262]::SetSessionModeRequest, agentFilter(filtertarget = agent.5000.262) 12:02:58:499 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404 a=262][agent.5000.262]:eSetAgentModeEvent 12:02:58:505 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eQueryAgentStateConf(eLogout)(AGState:eLogout NumSGs:21 MRDID:1 ICMAGID:5108 AGMode:0 MaxTaskLim:0 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 UniqObjID:agent.5000.262 MsgID:eQueryAgentStateConf AGAvailStatus:0SkillGroup[10]:(SG#:230 SGID:5056 SGPri:0 SGState:1) SkillGroup[11]:(SG#:190 SGID:5057 SGPri:0 SGState:1) SkillGroup[12]:(SG#:250 SGID:5058 SGPri:0 SGState:1) SkillGroup[13]:(SG#:260 SGID:5059 SGPri:0 SGState:1) SkillGroup[14]:(SG#:270 SGID:5060 SGPri:0 SGState:1) SkillGroup[15]:(SG#:290 SGID:5062 SGPri:0 SGState:1) SkillGroup[16]:(SG#:310 SGID:5063 SGPri:0 SGState:1) SkillGroup[17]:(SG#:350 SGID:5064 SGPri:0 SGState:1) SkillGroup[18]:(SG#:340 SGID:5065 SGPri:0 SGState:1) SkillGroup[19]:(SG#:330 SGID:5066 SGPri:0 SGState:1) SkillGroup[1]:(SG#:40106 SGID:5000 SGPri:0 SGState:1) SkillGroup[20]:(SG#:320 SGID:5067 SGPri:0 SGState:1) SkillGroup[21]:(SG#:360 SGID:5068 SGPri:0 SGState:1) SkillGroup[2]:(SG#:200 SGID:5006 SGPri:0 SGState:1) SkillGroup[3]:(SG#:150 SGID:5048 SGPri:0 SGState:1) SkillGroup[4]:(SG#:140 SGID:5049 SGPri:0 SGState:1) SkillGroup[5]:(SG#:160 SGID:5050 SGPri:0 SGState:1) SkillGroup[6]:(SG#:170 SGID:5051 SGPri:0 SGState:1) SkillGroup[7] 12:02:58:505 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x11b0000. 12:02:58:506 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eQueryAgentStateConf(eLogout),Msk(11b0000) 12:02:58:506 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eLogout),Msk(0) 12:02:58:506 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eLogout),Msk(0) 12:02:58:516 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][agent.5000.262]:eSetAgentStateRequest(eLogin) 12:02:58:516 CTIOS1-ctios Trace: [agent.5000.262]SetAgentState:AGWorkMode(0) 12:02:58:516 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentInfoEvent 12:02:58:535 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:535 CTIOS1-ctios Trace: Agent [agent.5000.262] found Device [device.5000.2279]. 12:02:58:535 CTIOS1-ctios Trace: [agent.5000.262]Attach to found Device[device.5000.2279] 12:02:58:536 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:02:58:536 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:200 SGID:5006 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:536 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:150 SGID:5048 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:536 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:140 SGID:5049 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:536 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:160 SGID:5050 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:536 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:536 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:220 SGID:5052 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:536 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:240 SGID:5053 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:537 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(a1b0010) 12:02:58:537 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:230 SGID:5056 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:537 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:250 SGID:5058 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:537 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:538 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:538 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:538 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:538 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:538 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:538 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:538 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:538 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:538 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:538 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:538 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:538 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:538 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:538 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:538 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:538 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:260 SGID:5059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:538 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:270 SGID:5060 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:538 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:290 SGID:5062 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:538 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:310 SGID:5063 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:538 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:538 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:350 SGID:5064 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:539 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:340 SGID:5065 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:539 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:330 SGID:5066 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:539 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:320 SGID:5067 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:539 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:539 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:539 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:539 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:539 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:539 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:539 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:539 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:539 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:539 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:539 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:539 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:539 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:539 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:539 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:539 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:539 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:539 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:540 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:540 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:540 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:540 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:540 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:540 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:540 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:540 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:540 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:540 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:02:58:540 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(0) 12:02:58:540 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:540 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:540 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eSetAgentStateConf(UniqObjID:agent.5000.262 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2496-3404) 12:02:58:541 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eSetAgentStateConf 12:02:58:545 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eQueryAgentStateConf(eNotReady)(AGState:eNotReady NumSGs:21 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 UniqObjID:agent.5000.262 MsgID:eQueryAgentStateConf AGAvailStatus:0SkillGroup[10]:(SG#:230 SGID:5056 SGPri:0 SGState:2) SkillGroup[11]:(SG#:190 SGID:5057 SGPri:0 SGState:2) SkillGroup[12]:(SG#:250 SGID:5058 SGPri:0 SGState:2) SkillGroup[13]:(SG#:260 SGID:5059 SGPri:0 SGState:2) SkillGroup[14]:(SG#:270 SGID:5060 SGPri:0 SGState:2) SkillGroup[15]:(SG#:290 SGID:5062 SGPri:0 SGState:2) SkillGroup[16]:(SG#:310 SGID:5063 SGPri:0 SGState:2) SkillGroup[17]:(SG#:350 SGID:5064 SGPri:0 SGState:2) SkillGroup[18]:(SG#:340 SGID:5065 SGPri:0 SGState:2) SkillGroup[19]:(SG#:330 SGID:5066 SGPri:0 SGState:2) SkillGroup[1]:(SG#:40106 SGID:5000 SGPri:0 SGState:2) SkillGroup[20]:(SG#:320 SGID:5067 SGPri:0 SGState:2) SkillGroup[21]:(SG#:360 SGID:5068 SGPri:0 SGState:2) SkillGroup[2]:(SG#:200 SGID:5006 SGPri:0 SGState:2) SkillGroup[3]:(SG#:150 SGID:5048 SGPri:0 SGState:2) SkillGroup[4]:(SG#:140 SGID:5049 SGPri:0 SGState:2) SkillGroup[5]:(SG#:160 SGID:5050 SGPri:0 SGState:2) SkillGroup[6]:(SG#:170 SGID:5051 SGPri:0 SGState:2) SkillGrou 12:02:58:546 CTIOS1-ctios Trace: AgentDeskSettingsRequest: AgentID: 262 12:02:58:546 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:02:58:546 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentDeskSettingsConf(PrphID:5000 DeskSetngsMsk:540 WrpupDataIncMode:1 WrpupDataOutMode:1 LogoutNonActvTime:4294967295 QualRecRate:4294967295 RngNoAnsTime:3 WorkModeTimer:7200 RngNoAnsDN:0 SMWarnMsg:0 SMAudInd:0 SupvAssistCallMthd:0 EmerCallMthd:0 AutoRecOnEmer:0 RecMode:0 DefDevPortAddr:(null) UniqObjID:agent.5000.262 MsgID:eAgentDeskSettingsConf) 12:02:58:546 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eQueryAgentStateConf(eNotReady),Msk(a1b0010) 12:02:58:546 CTIOS1-ctios Trace: [agent.5000.262]IdleReasonReq=Yes,LogoutReasonReq=Yes,WrapupDataIncomingMode=1,WrapupDataOutgoingMode=1 12:02:58:546 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:02:58:546 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:546 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:02:58:546 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentDeskSettingsConf,Msk(c1b0010) 12:02:58:548 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][agent.5000.262]:eEnableSkillGroupStatisticsRequest 12:02:58:549 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][agent.5000.262]:eEnableAgentStatisticsRequest 12:02:58:550 CTIOS1-ctios Trace: --> RCV CLIENT[bancomer17-2496-3404 a=262]: [agent.5000.262]:REQ: eAgentGreetingControlRequest 12:02:58:550 CTIOS1-ctios Trace: <RCV[bancomer17-2496-3404 a=262][agent.5000.262]:eEnableSkillGroupStatisticsRequest 12:02:58:551 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][agent.5000.262]:eEnableAgentStatisticsRequest 12:02:58:553 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentGreetingControlConf(UniqObjID:agent.5000.262 MsgID:eAgentGreetingControlConf TgtCILClntID:bancomer17-2496-3404) 12:02:58:554 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorEA::HandleAgentGreetingControlConf(): Firing ButtonEnablementMaskChange (mask = 0x1) 12:02:58:554 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eButtonEnablementMaskChange 12:02:58:554 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentGreetingControlConf 12:02:59:273 CTIOS1-ctios Trace: [call.5000.35287218] Found CallConnection(2018.2019.2.0) for device 2018. 12:02:59:275 CTIOS1-ctios Trace: [call.5000.35287218] Found CallConnection(2018.2019.2.0) for device 2018. 12:02:59:275 CTIOS1-ctios Trace: >>CG:[call.5000.35287218]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287218 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:2018.2019.2 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287218 RelDevIDFull:2018.2019.2) 12:02:59:275 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:02:59:276 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:02:59:276 CTIOS1-ctios Trace: Removed CallConnection(2018.2019.2.0). 12:02:59:276 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:02:59:276 CTIOS1-ctios Trace: >>CG:[call.5000.35287218]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287218 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:17976 RelDevID:17976 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287218) 12:02:59:276 CTIOS1-ctios Trace: >>CG:[call.5000.35287218]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287218 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018.2019.2 MsgID:eCallClearedEvent DvrKey:call.5000.35287218) 12:02:59:276 CTIOS1-ctios Trace: >>CG:[call.5000.35287218]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287218 ConnDevIDTyp:0 ConnDevID:2018.2019.2 MsgID:eCallEndEvent DvrKey:call.5000.35287218) 12:02:59:276 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287218 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:03:00:711 CTIOS1-ctios Trace: >>CG:[device.5000.2279]:eSnapshotDeviceConf(NumCalls:0 UniqObjID:device.5000.2279 MsgID:eSnapshotDeviceConf NumSMTgtCalls:0) 12:03:00:711 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][device.5000.2279]:eSnapshotDeviceConf 12:03:00:778 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:03:00:778 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:00:778 CTIOS1-ctios Trace: >>CG:[call.5000.35286778]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35286778 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2018 RetrvDevID:2018 MsgID:eCallRetrievedEvent DvrKey:call.5000.35286778) 12:03:00:779 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0). 12:03:00:779 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf01a6) 12:03:00:779 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:00:779 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:00:780 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:03:00:788 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:03:10:739 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:1) 12:03:10:740 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:10:740 CTIOS1-ctios Trace: >>CG:[call.5000.35287236]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287236 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4111 MsgID:eCallBeginEvent DvrKey:call.5000.35287236 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517390))) 12:03:10:740 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287236 12:03:10:740 CTIOS1-ctios Trace: >>CG:[call.5000.35287236]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287236 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4111 CallngDevID:4111 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287236) 12:03:10:740 CTIOS1-ctios Trace: [call.5000.35287236] CallConnection(4111.0) found DeviceID(4111) AgentID(437). 12:03:10:740 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:03:10:740 CTIOS1-ctios Trace: Added CallConnection(4111.0). 12:03:10:740 CTIOS1-ctios Trace: [call.5000.35287236]::CreateCallConnection(): CallConnection(4111.0) created successfully. 12:03:10:740 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:03:10:740 CTIOS1-ctios Trace: [call.5000.35287236.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf0002) 12:03:10:740 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:03:10:741 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:10:741 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:03:10:741 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:03:10:741 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287236.4111]:eButtonEnablementMaskChange,Msk(68bf0002) 12:03:10:741 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287236.4111]:eCallBeginEvent,Msk(68bf0002) 12:03:10:741 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287236.4111]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:03:10:741 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:03:10:742 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:03:11:727 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][agent.5000.298]:eSetAgentStateRequest(eNotReady) 12:03:11:740 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:0) 12:03:11:741 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:03:11:742 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:03:11:742 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.298]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:03:11:742 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.298]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:03:11:744 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eSetAgentStateConf(UniqObjID:agent.5000.298 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER53-4112-2404) 12:03:11:744 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eSetAgentStateConf 12:03:15:039 CTIOS1-ctios Trace: >>CG:[call.5000.35286626]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35286626 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35286626 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5553493675 NewConnDevID:5553493675 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35286626 ecc:(...)) 12:03:15:059 CTIOS1-ctios Trace: [call.5000.35286626] Found CallConnection(2096.0) for device 2096. 12:03:15:060 CTIOS1-ctios Trace: [call.5000.35286626] Found CallConnection(2096.0) for device 2096. 12:03:15:091 CTIOS1-ctios Trace: >>CG:[call.5000.2130706730]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706730 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5553493675 DNIS:3000 CallrEntrDig:3000 ConnDevID:2096 RCallKeyDay:151064 RCallKeyCID:1116 MsgID:eCallBeginEvent DvrKey:call.5000.2130706730 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407515663)) ICMEntUniqID:icm.151064.1116 RCallKeySeq#:3) 12:03:15:091 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706730 12:03:15:092 CTIOS1-ctios Trace: >>CG:[call.5000.35286626]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35286626 NumParties:1 SecDevIDTyp:0 SecCID:2130706730 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:5553493675 SecDevID:2096 TfrgDevID:2096 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35286626ConnectedParty[1]:(ConnPtyCID:35286626 ConnPtyDevIDTyp:1 ConnPtyDevID:5553493675)) 12:03:15:092 CTIOS1-ctios Trace: [call.5000.35286626] Found CallConnection(2096.0). 12:03:15:092 CTIOS1-ctios Trace: >>CG:[call.5000.2130706730]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35286626 NumParties:1 SecDevIDTyp:0 SecCID:2130706730 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:5553493675 SecDevID:2096 TfrgDevID:2096 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706730ConnectedParty[1]:(ConnPtyCID:35286626 ConnPtyDevIDTyp:1 ConnPtyDevID:5553493675)) 12:03:15:092 CTIOS1-ctios Trace: [call.5000.2130706730]::FindTransferCommonDeviceID Calls [call.5000.35286626] and [call.5000.2130706730] do not appear to have a common Device. Tranferring Device [2096] is set as common device 12:03:15:092 CTIOS1-ctios Trace: [call.5000.35286626] Found CallConnection(2096.0). 12:03:15:093 CTIOS1-ctios Trace: [call.5000.35286626] Found CallConnection(2096.0). 12:03:15:093 CTIOS1-ctios Trace: Removed CallConnection(2096.0). 12:03:15:093 CTIOS1-ctios Trace: Added CallConnection(5553493675.1). 12:03:15:093 CTIOS1-ctios Trace: [call.5000.2130706730] Moved CallConnection[5553493675.1] from [call.5000.35286626] to [call.5000.2130706730]. 12:03:15:093 CTIOS1-ctios Trace: >>CG:[call.5000.2130706730]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706730 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706730 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2096 NewConnDevID:5553493675 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706730) 12:03:15:094 CTIOS1-ctios Trace: >>CG:[call.5000.2130706730]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706730 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:5553493675 RelDevID:5553493675 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706730) 12:03:15:094 CTIOS1-ctios Trace: >>CG:[call.5000.2130706730]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706730 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2096 MsgID:eCallClearedEvent DvrKey:call.5000.2130706730) 12:03:15:094 CTIOS1-ctios Trace: >>CG:[call.5000.2130706730]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706730 ConnDevIDTyp:1 ConnDevID:5553493675 MsgID:eCallEndEvent DvrKey:call.5000.2130706730) 12:03:15:094 CTIOS1-ctios Trace: Removed CallConnection(5553493675.1). 12:03:15:094 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706730 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:03:15:095 CTIOS1-ctios Trace: >>CG:[call.5000.35286626]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35286626 ConnDevIDTyp:1 ConnDevID:5553493675 MsgID:eCallEndEvent DvrKey:call.5000.35286626) 12:03:15:095 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35286626 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:03:15:095 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:1) 12:03:15:095 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:03:15:095 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:03:15:095 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:03:16:948 CTIOS1-ctios Trace: >>CG:[call.5000.35287223]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287223 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:16519 CallngDevID:4099 CalldDevID:916519 LstRedirDevID:(null) AnsDevID:16519 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287223 Trnk#:0 TrnkGrp#:0) 12:03:16:948 CTIOS1-ctios Trace: [call.5000.35287223] Found CallConnection(4099.0). 12:03:16:948 CTIOS1-ctios Trace: [call.5000.35287223.4099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4099), Button Mask(0x20bf01a6) 12:03:16:967 CTIOS1-ctios Trace: >>CG:[call.5000.35287223]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287223 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287223 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4099 NewConnDevID:4099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287223) 12:03:22:088 CTIOS1-ctios Trace: [call.5000.35287186] Found CallConnection(2126.0) for device 2126. 12:03:22:089 CTIOS1-ctios Trace: [call.5000.35287186] Found CallConnection(2126.0) for device 2126. 12:03:22:097 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:03:22:097 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:22:098 CTIOS1-ctios Trace: >>CG:[call.5000.35287186]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287186 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2126 HldgDevID:2126 MsgID:eCallHeldEvent DvrKey:call.5000.35287186) 12:03:22:098 CTIOS1-ctios Trace: [call.5000.35287186] Found CallConnection(2126.0). 12:03:22:098 CTIOS1-ctios Trace: [call.5000.35287186.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf000a) 12:03:22:098 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eHold),Msk(0) 12:03:22:098 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.250]:Monitored eAgentStateEvent(eHold),Msk(0) 12:03:22:098 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.250]:Monitored eAgentStateEvent(eHold),Msk(0) 12:03:22:098 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:22:098 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]: eCallHeldEvent,Msk(68bf000a) 12:03:22:530 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:03:22:530 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:22:530 CTIOS1-ctios Trace: >>CG:[call.5000.35287239]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287239 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2126 MsgID:eCallBeginEvent DvrKey:call.5000.35287239 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517402))) 12:03:22:530 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287239 12:03:22:530 CTIOS1-ctios Trace: >>CG:[call.5000.35287239]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287239 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2126 CallngDevID:2126 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287239) 12:03:22:530 CTIOS1-ctios Trace: [call.5000.35287239] CallConnection(2126.0) found DeviceID(2126) AgentID(250). 12:03:22:530 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:03:22:531 CTIOS1-ctios Trace: Added CallConnection(2126.0). 12:03:22:531 CTIOS1-ctios Trace: [call.5000.35287239]::CreateCallConnection(): CallConnection(2126.0) created successfully. 12:03:22:531 CTIOS1-ctios Trace: [call.5000.35287239.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf0002) 12:03:22:531 CTIOS1-ctios Trace: [call.5000.35287186.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf000a) 12:03:22:531 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eTalking),Msk(0) 12:03:22:531 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.250]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:22:531 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.250]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:22:531 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eButtonEnablementMaskChange,Msk(68bf0002) 12:03:22:531 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:22:531 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eCallBeginEvent,Msk(68bf0002) 12:03:22:532 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:03:23:286 CTIOS1-ctios Trace: >>CG:[call.5000.35287236]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287236 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4111 RelDevID:4111 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287236) 12:03:23:286 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:23:287 CTIOS1-ctios Trace: >>CG:[call.5000.35287236]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287236 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4111 MsgID:eCallClearedEvent DvrKey:call.5000.35287236) 12:03:23:287 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287236.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:03:23:287 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287236.4111]:eCallClearedEvent,Msk(3c0000) 12:03:23:288 CTIOS1-ctios Trace: >>CG:[call.5000.35287236]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287236 ConnDevIDTyp:0 ConnDevID:4111 MsgID:eCallEndEvent DvrKey:call.5000.35287236) 12:03:23:289 CTIOS1-ctios Trace: Removed CallConnection(4111.0). 12:03:23:289 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287236 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:03:23:289 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:03:23:289 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:03:23:289 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287236.4111]:eCallEndEvent 12:03:23:289 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:03:23:593 CTIOS1-ctios Trace: >>CG:[call.5000.35287239]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287239 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287239 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3010 ConnDevID:2126 NewConnDevID:2126 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287239) 12:03:23:593 CTIOS1-ctios Trace: >>CG:[call.5000.35287239]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287239 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2126 CallngDevID:2126 CalldDevID:3010 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287239) 12:03:23:593 CTIOS1-ctios Trace: [call.5000.35287239] Found CallConnection(2126.0) for device 2126. 12:03:23:593 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eCallDataUpdateEvent,Msk(68bf0002) 12:03:23:594 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eCallOriginatedEvent,Msk(68bf0002) 12:03:23:637 CTIOS1-ctios Trace: [call.5000.35287239] Found CallConnection(2126.0) for device 2126. 12:03:23:639 CTIOS1-ctios Trace: >>CG:[call.5000.35287239]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287239 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287239 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2126 NewConnDevID:2126 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287239) 12:03:23:639 CTIOS1-ctios Trace: >>CG:[call.5000.35287239]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287239 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3010 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287239 Trnk#:0 TrnkGrp#:0) 12:03:23:639 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eCallDataUpdateEvent,Msk(68bf0002) 12:03:23:639 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eCallReachedNetworkEvent,Msk(68bf0002) 12:03:23:640 CTIOS1-ctios Trace: >>CG:[call.5000.35287239]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287239 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:2 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3010 CallngDevID:2126 CalldDevID:3010 LstRedirDevID:(null) AnsDevID:3010 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287239 Trnk#:0 TrnkGrp#:0) 12:03:23:640 CTIOS1-ctios Trace: [call.5000.35287239] Found CallConnection(2126.0). 12:03:23:640 CTIOS1-ctios Trace: [call.5000.35287239.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf01a6) 12:03:23:640 CTIOS1-ctios Trace: [call.5000.35287186.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf000a) 12:03:23:641 CTIOS1-ctios Trace: [call.5000.35287186.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf000a) 12:03:23:641 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:03:23:641 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:23:641 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:23:641 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eCallEstablishedEvent,Msk(68bf01a6) 12:03:23:645 CTIOS1-ctios Trace: [call.5000.35287239] Found CallConnection(2126.0) for device 2126. 12:03:23:687 CTIOS1-ctios Trace: ->RCV[BANCOMER30-2880-3180 a=250][call.5000.35287239.2126]:eSetCallDataRequest 12:03:23:692 CTIOS1-ctios Trace: >>CG:[call.5000.35287239]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287239 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287239 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2126 NewConnDevID:2126 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287239) 12:03:23:693 CTIOS1-ctios Trace: >>CG:[call.5000.35287239.2126]:eSetCallDataConf(UniqObjID:call.5000.35287239.2126 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER30-2880-3180) 12:03:23:693 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eCallDataUpdateEvent,Msk(68bf01a6) 12:03:24:201 CTIOS1-ctios Trace: [call.5000.35287159] Found CallConnection(2027.0) for device 2027. 12:03:24:202 CTIOS1-ctios Trace: [call.5000.35287159] Found CallConnection(2027.0) for device 2027. 12:03:24:213 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:0) 12:03:24:213 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:24:213 CTIOS1-ctios Trace: >>CG:[call.5000.35287159]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287159 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2027 HldgDevID:2027 MsgID:eCallHeldEvent DvrKey:call.5000.35287159) 12:03:24:213 CTIOS1-ctios Trace: [call.5000.35287159] Found CallConnection(2027.0). 12:03:24:213 CTIOS1-ctios Trace: [call.5000.35287159.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf000a) 12:03:24:213 CTIOS1-ctios Trace: [call.5000.35287105.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf000a) 12:03:24:214 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eHold),Msk(0) 12:03:24:214 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.212]:Monitored eAgentStateEvent(eHold),Msk(0) 12:03:24:214 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.212]:Monitored eAgentStateEvent(eHold),Msk(0) 12:03:24:214 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:24:214 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287105.2027]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:24:214 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]: eCallHeldEvent,Msk(68bf000a) 12:03:24:232 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:0) 12:03:24:232 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:24:232 CTIOS1-ctios Trace: >>CG:[call.5000.35287105]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287105 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2027 RetrvDevID:2027 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287105) 12:03:24:232 CTIOS1-ctios Trace: [call.5000.35287105] Found CallConnection(2027.0). 12:03:24:232 CTIOS1-ctios Trace: [call.5000.35287105.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf01a6) 12:03:24:232 CTIOS1-ctios Trace: [call.5000.35287159.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf000a) 12:03:24:232 CTIOS1-ctios Trace: [call.5000.35287159.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf000a) 12:03:24:232 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eTalking),Msk(0) 12:03:24:232 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.212]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:24:232 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.212]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:24:233 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287105.2027]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:03:24:233 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:24:233 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:24:233 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287105.2027]:eCallRetrievedEvent,Msk(68bf01a6) 12:03:24:236 CTIOS1-ctios Trace: [call.5000.35287105] Found CallConnection(2027.0) for device 2027. 12:03:24:261 CTIOS1-ctios Trace: [call.5000.35287105] Found CallConnection(2027.0) for device 2027. 12:03:24:267 CTIOS1-ctios Trace: ->RCV[BANCOMER52-2304-4296 a=212][call.5000.35287105.2027]:eSetCallDataRequest 12:03:24:272 CTIOS1-ctios Trace: >>CG:[call.5000.35287105.2027]:eSetCallDataConf(UniqObjID:call.5000.35287105.2027 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER52-2304-4296) 12:03:24:377 CTIOS1-ctios Trace: ->RCV[BANCOMER23-3700-3960 a=344][call.5000.35287163.2207]:eSingleStepTransferRequest 12:03:24:393 CTIOS1-ctios Trace: >>CG:[call.5000.35287163]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287163 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287163 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6144133678 NewConnDevID:6144133678 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287163 ecc:(...)) 12:03:24:393 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287163.2207]:eCallDataUpdateEvent,Msk(68bf01a6) 12:03:24:417 CTIOS1-ctios Trace: [call.5000.35287163] Found CallConnection(2207.0) for device 2207. 12:03:24:418 CTIOS1-ctios Trace: [call.5000.35287163] Found CallConnection(2207.0) for device 2207. 12:03:24:421 CTIOS1-ctios Trace: >>CG:[call.5000.35287163.2207]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287163.2207 MsgID:eTransferCallConf TgtCILClntID:BANCOMER23-3700-3960) 12:03:24:422 CTIOS1-ctios Trace: >>CG:[call.5000.2130706731]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706731 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6144133678 DNIS:3000 CallrEntrDig:3000 ConnDevID:2207 RCallKeyDay:151064 RCallKeyCID:1224 MsgID:eCallBeginEvent DvrKey:call.5000.2130706731 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517159)) ICMEntUniqID:icm.151064.1224 RCallKeySeq#:3) 12:03:24:422 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706731 12:03:24:422 CTIOS1-ctios Trace: >>CG:[call.5000.35287163]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287163 NumParties:1 SecDevIDTyp:0 SecCID:2130706731 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:6144133678 SecDevID:2207 TfrgDevID:2207 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287163ConnectedParty[1]:(ConnPtyCID:35287163 ConnPtyDevIDTyp:1 ConnPtyDevID:6144133678)) 12:03:24:422 CTIOS1-ctios Trace: [call.5000.35287163] Found CallConnection(2207.0). 12:03:24:422 CTIOS1-ctios Trace: >>CG:[call.5000.2130706731]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287163 NumParties:1 SecDevIDTyp:0 SecCID:2130706731 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:6144133678 SecDevID:2207 TfrgDevID:2207 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706731ConnectedParty[1]:(ConnPtyCID:35287163 ConnPtyDevIDTyp:1 ConnPtyDevID:6144133678)) 12:03:24:422 CTIOS1-ctios Trace: [call.5000.2130706731]::FindTransferCommonDeviceID Calls [call.5000.35287163] and [call.5000.2130706731] do not appear to have a common Device. Tranferring Device [2207] is set as common device 12:03:24:422 CTIOS1-ctios Trace: [call.5000.35287163] Found CallConnection(2207.0). 12:03:24:423 CTIOS1-ctios Trace: [call.5000.35287163] Found CallConnection(2207.0). 12:03:24:423 CTIOS1-ctios Trace: Removed CallConnection(2207.0). 12:03:24:423 CTIOS1-ctios Trace: Added CallConnection(6144133678.1). 12:03:24:423 CTIOS1-ctios Trace: [call.5000.2130706731] Moved CallConnection[6144133678.1] from [call.5000.35287163] to [call.5000.2130706731]. 12:03:24:423 CTIOS1-ctios Trace: >>CG:[call.5000.2130706731]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706731 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706731 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2207 NewConnDevID:6144133678 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706731) 12:03:24:424 CTIOS1-ctios Trace: >>CG:[call.5000.2130706731]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706731 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6144133678 RelDevID:6144133678 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706731) 12:03:24:424 CTIOS1-ctios Trace: >>CG:[call.5000.2130706731]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706731 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2207 MsgID:eCallClearedEvent DvrKey:call.5000.2130706731) 12:03:24:424 CTIOS1-ctios Trace: >>CG:[call.5000.2130706731]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706731 ConnDevIDTyp:1 ConnDevID:6144133678 MsgID:eCallEndEvent DvrKey:call.5000.2130706731) 12:03:24:424 CTIOS1-ctios Trace: Removed CallConnection(6144133678.1). 12:03:24:424 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706731 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:03:24:424 CTIOS1-ctios Trace: >>CG:[call.5000.35287163]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287163 ConnDevIDTyp:1 ConnDevID:6144133678 MsgID:eCallEndEvent DvrKey:call.5000.35287163) 12:03:24:424 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287163 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:03:24:424 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:1) 12:03:24:424 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:03:24:425 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287163.2207]:eTransferCallConf,Msk(68bf01a6) 12:03:24:425 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287163.2207]:eCallTransferredEvent,Msk(68bf01a6) 12:03:24:425 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287163.2207]:eCallTransferredEvent,Msk(68bf01a6) 12:03:24:425 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287163.2207]:eCallEndEvent 12:03:24:425 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:03:24:425 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.344]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:03:24:425 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.344]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:03:26:735 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:120 SGID:5046 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2102 ANI:2126 UsrToUsrInfo:(null) Dialed#:3010 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1241 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1241 RCallKeySeq#:1 CallTypIDTag:5011 PreCallIIDTag:1553) 12:03:26:736 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][]:eAgentPrecallEvent 12:03:26:739 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:03:26:739 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:26:740 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eReserved),Msk(0) 12:03:26:740 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.240]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:03:26:740 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.240]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:03:26:769 CTIOS1-ctios Trace: [call.5000.35287239] Found CallConnection(2126.0) for device 2126. 12:03:26:782 CTIOS1-ctios Trace: >>CG:[call.5000.35287244]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287244 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2126 DNIS:2102 Dialed#:3010 ConnDevID:88000154 RCallKeyDay:151064 RCallKeyCID:1241 MsgID:eCallBeginEvent DvrKey:call.5000.35287244 ecc:(...) ICMEntUniqID:icm.151064.1241 RCallKeySeq#:2) 12:03:26:782 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287244 12:03:26:783 CTIOS1-ctios Trace: >>CG:[call.5000.35287244]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287244 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000154 AlrtgDevID:(null) CallngDevID:88000154 CalldDevID:2102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287244 Trnk#:0 TrnkGrp#:0) 12:03:26:783 CTIOS1-ctios Trace: [call.5000.35287244]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000154. 12:03:26:783 CTIOS1-ctios Trace: CallConnection(88000154.1) created AgentObject (Device) for DeviceID(88000154). 12:03:26:783 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:03:26:783 CTIOS1-ctios Trace: Added CallConnection(88000154.1). 12:03:26:783 CTIOS1-ctios Trace: [call.5000.35287244]::CreateCallConnection(): CallConnection(88000154.1) created successfully. 12:03:26:783 CTIOS1-ctios Trace: >>CG:[call.5000.35287244]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287244 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:120 SGID:5046 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000154 AlrtgDevID:2102 CallngDevID:88000154 CalldDevID:2102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287244 Trnk#:0 TrnkGrp#:0) 12:03:26:783 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(88000154.1) for device 88000154. 12:03:26:783 CTIOS1-ctios Trace: [call.5000.35287244]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2102. 12:03:26:783 CTIOS1-ctios Trace: [call.5000.35287244] CallConnection(88000154.1) found DeviceID(2102) AgentID(240). 12:03:26:783 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:03:26:783 CTIOS1-ctios Trace: Added CallConnection(88000154.1). 12:03:26:783 CTIOS1-ctios Trace: [call.5000.35287244]::CreateCallConnection(): CallConnection(88000154.1) created successfully. 12:03:26:783 CTIOS1-ctios Trace: [call.5000.35287244.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x683f0001) 12:03:26:783 CTIOS1-ctios Trace: [call.5000.35287244.2102] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:03:26:783 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287244.2102]:eCallBeginEvent 12:03:26:783 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287244.2102]:eButtonEnablementMaskChange,Msk(683f0001) 12:03:26:783 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287244.2102]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:03:26:788 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:03:26:788 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:26:788 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eTalking),Msk(0) 12:03:26:788 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.240]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:26:788 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.240]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:26:788 CTIOS1-ctios Trace: >>CG:[call.5000.35287244]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287244 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287244 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000154 NewConnDevID:88000154 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287244 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517406))) 12:03:26:789 CTIOS1-ctios Trace: >>CG:[call.5000.35287244]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287244 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:120 SGID:5046 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2102 CallngDevID:88000154 CalldDevID:2102 LstRedirDevID:(null) AnsDevID:2102 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287244 Trnk#:0 TrnkGrp#:0) 12:03:26:789 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287244.2102]:eCallDataUpdateEvent,Msk(683f0001) 12:03:26:789 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(88000154.1). 12:03:26:789 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(88000154.1). 12:03:26:789 CTIOS1-ctios Trace: [call.5000.35287244.88000154] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000154), Button Mask(0xbf01a6) 12:03:26:789 CTIOS1-ctios Trace: [call.5000.35287244.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:03:26:789 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287244.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:03:26:789 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287244.2102]:eCallEstablishedEvent,Msk(68bf01a6) 12:03:27:299 CTIOS1-ctios Trace: [call.5000.35287239] Found CallConnection(2126.0) for device 2126. 12:03:27:301 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:03:27:304 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:03:29:443 CTIOS1-ctios Trace: [call.5000.35287055] Found CallConnection(4087.0) for device 4087. 12:03:29:445 CTIOS1-ctios Trace: [call.5000.35287055] Found CallConnection(4087.0) for device 4087. 12:03:29:445 CTIOS1-ctios Trace: >>CG:[call.5000.35287055]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287055 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4087 RelDevID:4087 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287055) 12:03:29:445 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:29:445 CTIOS1-ctios Trace: [call.5000.35287097.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf000a) 12:03:29:445 CTIOS1-ctios Trace: >>CG:[call.5000.35287055]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287055 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2288163740 RelDevID:2288163740 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287055) 12:03:29:445 CTIOS1-ctios Trace: [call.5000.35287097.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf000a) 12:03:29:445 CTIOS1-ctios Trace: >>CG:[call.5000.35287055]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287055 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2288163740 MsgID:eCallClearedEvent DvrKey:call.5000.35287055) 12:03:29:445 CTIOS1-ctios Trace: >>CG:[call.5000.35287055]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287055 ConnDevIDTyp:1 ConnDevID:2288163740 MsgID:eCallEndEvent DvrKey:call.5000.35287055) 12:03:29:445 CTIOS1-ctios Trace: [call.5000.35287097.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf000a) 12:03:29:445 CTIOS1-ctios Trace: Removed CallConnection(2288163740.1). 12:03:29:445 CTIOS1-ctios Trace: Removed CallConnection(4087.0). 12:03:29:445 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287055 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:03:29:445 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:1) 12:03:29:445 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:03:29:446 CTIOS1-ctios Trace: [call.5000.35287097.4087] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x20bf000a) 12:03:29:446 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287097.4087]:eButtonEnablementMaskChange,Msk(28bf000a) 12:03:29:446 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287055.4087]:eCallConnectionClearedEvent,Msk(3c0000) 12:03:29:446 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287097.4087]:eButtonEnablementMaskChange,Msk(28bf000a) 12:03:29:446 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287055.4087]:eCallConnectionClearedEvent,Msk(3c0000) 12:03:29:446 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287055.4087]:eCallClearedEvent,Msk(3c0000) 12:03:29:446 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287097.4087]:eButtonEnablementMaskChange,Msk(28bf000a) 12:03:29:446 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287055.4087]:eCallEndEvent 12:03:29:446 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287097.4087]:eButtonEnablementMaskChange,Msk(20bf000a) 12:03:29:446 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eAvailable),Msk(0) 12:03:30:146 CTIOS1-ctios Trace: [call.5000.35287100] Found CallConnection(4042.0) for device 4042. 12:03:30:147 CTIOS1-ctios Trace: [call.5000.35287100] Found CallConnection(4042.0) for device 4042. 12:03:30:156 CTIOS1-ctios Trace: >>CG:[call.5000.35287097]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287097 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4087.4088.2 RetrvDevID:4087 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287097 RetrvDevIDFull:4087.4088.2) 12:03:30:156 CTIOS1-ctios Trace: [call.5000.35287097] Found CallConnection(4087.4088.2.0). 12:03:30:157 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:03:30:157 CTIOS1-ctios Trace: [call.5000.35287097.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x20bf01a6) 12:03:30:157 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:03:30:157 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287097.4087]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:03:30:157 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287097.4087]:eCallRetrievedEvent,Msk(20bf01a6) 12:03:30:168 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35287097.4087]:eSetCallDataRequest 12:03:30:173 CTIOS1-ctios Trace: >>CG:[call.5000.35287097.4087]:eSetCallDataConf(UniqObjID:call.5000.35287097.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:03:30:254 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:1) 12:03:30:254 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:30:254 CTIOS1-ctios Trace: >>CG:[call.5000.35287247]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287247 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4111 MsgID:eCallBeginEvent DvrKey:call.5000.35287247 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517409))) 12:03:30:254 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287247 12:03:30:254 CTIOS1-ctios Trace: >>CG:[call.5000.35287247]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287247 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4111 CallngDevID:4111 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287247) 12:03:30:254 CTIOS1-ctios Trace: [call.5000.35287247] CallConnection(4111.0) found DeviceID(4111) AgentID(437). 12:03:30:254 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:03:30:254 CTIOS1-ctios Trace: Added CallConnection(4111.0). 12:03:30:254 CTIOS1-ctios Trace: [call.5000.35287247]::CreateCallConnection(): CallConnection(4111.0) created successfully. 12:03:30:254 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:03:30:254 CTIOS1-ctios Trace: [call.5000.35287247.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf0002) 12:03:30:254 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:03:30:254 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:30:254 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:03:30:255 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:03:30:255 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287247.4111]:eButtonEnablementMaskChange,Msk(68bf0002) 12:03:30:255 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287247.4111]:eCallBeginEvent,Msk(68bf0002) 12:03:30:255 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287247.4111]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:03:30:255 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:03:30:255 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:03:30:414 CTIOS1-ctios Trace: [call.5000.35287097] Found CallConnection(4087.4088.2.0) for device 4087. 12:03:30:415 CTIOS1-ctios Trace: [call.5000.35287097] Found CallConnection(4087.4088.2.0) for device 4087. 12:03:30:416 CTIOS1-ctios Trace: [call.5000.35287100] Found CallConnection(4042.0) for device 4042. 12:03:30:417 CTIOS1-ctios Trace: [call.5000.35287100] Found CallConnection(4042.0) for device 4042. 12:03:33:624 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4087 ANI:2222366322 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1243 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1243 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1556) 12:03:33:625 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][]:eAgentPrecallEvent 12:03:33:628 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:03:33:628 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:33:628 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eReserved),Msk(0) 12:03:33:953 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:210 SGID:5054 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2099 ANI:15817 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1242 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1242 RCallKeySeq#:1 CallTypIDTag:5018 PreCallIIDTag:1555) 12:03:33:958 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:0) 12:03:33:958 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:33:959 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:03:33:959 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:03:33:959 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.338]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:03:33:959 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.338]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:03:34:028 CTIOS1-ctios Trace: >>CG:[call.5000.35287251]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287251 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:15817 DNIS:2099 Dialed#:3009 ConnDevID:15817 RCallKeyDay:151064 RCallKeyCID:1242 MsgID:eCallBeginEvent DvrKey:call.5000.35287251 ecc:(...) ICMEntUniqID:icm.151064.1242 RCallKeySeq#:2) 12:03:34:028 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287251 12:03:34:028 CTIOS1-ctios Trace: >>CG:[call.5000.35287251]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287251 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:15817 AlrtgDevID:(null) CallngDevID:15817 CalldDevID:2099 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287251 Trnk#:0 TrnkGrp#:0) 12:03:34:029 CTIOS1-ctios Trace: [call.5000.35287251]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 15817. 12:03:34:029 CTIOS1-ctios Trace: CallConnection(15817.1) created AgentObject (Device) for DeviceID(15817). 12:03:34:029 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:03:34:029 CTIOS1-ctios Trace: Added CallConnection(15817.1). 12:03:34:029 CTIOS1-ctios Trace: [call.5000.35287251]::CreateCallConnection(): CallConnection(15817.1) created successfully. 12:03:34:030 CTIOS1-ctios Trace: >>CG:[call.5000.35287251]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287251 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:210 SGID:5054 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:15817 AlrtgDevID:2099 CallngDevID:15817 CalldDevID:2099 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287251 Trnk#:0 TrnkGrp#:0) 12:03:34:030 CTIOS1-ctios Trace: [call.5000.35287251] Found CallConnection(15817.1) for device 15817. 12:03:34:030 CTIOS1-ctios Trace: [call.5000.35287251]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2099. 12:03:34:030 CTIOS1-ctios Trace: [call.5000.35287251] CallConnection(15817.1) found DeviceID(2099) AgentID(338). 12:03:34:030 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:03:34:030 CTIOS1-ctios Trace: Added CallConnection(15817.1). 12:03:34:030 CTIOS1-ctios Trace: [call.5000.35287251]::CreateCallConnection(): CallConnection(15817.1) created successfully. 12:03:34:030 CTIOS1-ctios Trace: [call.5000.35287251.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x203f0001) 12:03:34:030 CTIOS1-ctios Trace: [call.5000.35287251.2099] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:03:34:030 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eCallBeginEvent 12:03:34:031 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eCallBeginEvent 12:03:34:031 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eCallBeginEvent 12:03:34:031 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eCallBeginEvent 12:03:34:031 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:03:34:031 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:03:34:031 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:03:34:031 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:03:34:031 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:03:34:031 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:03:34:031 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eCallDeliveredEvent(LCS:Unknown),Msk(0) 12:03:34:031 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eCallDeliveredEvent(LCS:Unknown),Msk(0) 12:03:34:031 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:03:34:031 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:03:34:037 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:0) 12:03:34:037 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:34:037 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:03:34:037 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:03:34:037 CTIOS1-ctios Trace: >>CG:[call.5000.35287251]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287251 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287251 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:15817 NewConnDevID:15817 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287251 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517413))) 12:03:34:037 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.338]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:34:037 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.338]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:34:037 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eCallDataUpdateEvent 12:03:34:037 CTIOS1-ctios Trace: >>CG:[call.5000.35287251]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287251 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2099 CallngDevID:15817 CalldDevID:2099 LstRedirDevID:(null) AnsDevID:2099 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287251 Trnk#:0 TrnkGrp#:0) 12:03:34:037 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eCallDataUpdateEvent 12:03:34:037 CTIOS1-ctios Trace: [call.5000.35287251] Found CallConnection(15817.1). 12:03:34:037 CTIOS1-ctios Trace: [call.5000.35287251] Found CallConnection(15817.1). 12:03:34:037 CTIOS1-ctios Trace: [call.5000.35287251.15817] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(15817), Button Mask(0xbf01a6) 12:03:34:037 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:03:34:037 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:03:34:037 CTIOS1-ctios Trace: [call.5000.35287251.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x20bf01a6) 12:03:34:037 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:03:34:037 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:03:34:037 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:03:34:037 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:03:34:037 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eCallEstablishedEvent,Msk(0) 12:03:34:037 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eCallEstablishedEvent,Msk(0) 12:03:34:037 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:03:34:037 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:03:34:092 CTIOS1-ctios Trace: >>CG:[call.5000.35287251]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287251 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287251 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:15817 NewConnDevID:15817 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287251 ecc:(...)) 12:03:34:093 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eCallDataUpdateEvent 12:03:34:093 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eCallDataUpdateEvent 12:03:34:093 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:03:34:093 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:03:34:578 CTIOS1-ctios Trace: [call.5000.35287251] Found CallConnection(2099.0) for device 2099. 12:03:34:586 CTIOS1-ctios Trace: [call.5000.35287251] Found CallConnection(2099.0) for device 2099. 12:03:34:950 CTIOS1-ctios Trace: [call.5000.35287215] Found CallConnection(2264.0) for device 2264. 12:03:34:951 CTIOS1-ctios Trace: [call.5000.35287215] Found CallConnection(2264.0) for device 2264. 12:03:34:962 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:0) 12:03:34:962 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:34:962 CTIOS1-ctios Trace: >>CG:[call.5000.35287215]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287215 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2264 HldgDevID:2264 MsgID:eCallHeldEvent DvrKey:call.5000.35287215) 12:03:34:962 CTIOS1-ctios Trace: [call.5000.35287215] Found CallConnection(2264.0). 12:03:34:962 CTIOS1-ctios Trace: [call.5000.35287215.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x20bf000a) 12:03:34:962 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.244]:Monitored eAgentStateEvent(eHold),Msk(0) 12:03:34:962 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:0) 12:03:34:962 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.244]:Monitored eAgentStateEvent(eHold),Msk(0) 12:03:34:962 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:34:962 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.244]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:34:962 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.244]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:34:962 CTIOS1-ctios Trace: >>CG:[call.5000.35287254]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287254 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2264 RCallKeyDay:151064 RCallKeyCID:1237 MsgID:eCallBeginEvent DvrKey:call.5000.35287254 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517336)) ICMEntUniqID:icm.151064.1237 RCallKeySeq#:3) 12:03:34:962 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287254 12:03:34:962 CTIOS1-ctios Trace: >>CG:[call.5000.35287254]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287254 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:190 SGID:5057 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2264 CallngDevID:2264 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287254 COCConnCID:35287215 COCCallConnDevIDTyp:0 COCCallConnDevID:2264) 12:03:34:962 CTIOS1-ctios Trace: [call.5000.35287254] CallConnection(2264.0) found DeviceID(2264) AgentID(244). 12:03:34:962 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:03:34:962 CTIOS1-ctios Trace: Added CallConnection(2264.0). 12:03:34:962 CTIOS1-ctios Trace: [call.5000.35287254]::CreateCallConnection(): CallConnection(2264.0) created successfully. 12:03:34:962 CTIOS1-ctios Trace: [call.5000.35287254.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x203c1000) 12:03:34:962 CTIOS1-ctios Trace: [call.5000.35287215.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x203c1000) 12:03:35:312 CTIOS1-ctios Trace: [call.5000.35287183] Found CallConnection(4054.0) for device 4054. 12:03:35:313 CTIOS1-ctios Trace: [call.5000.35287183] Found CallConnection(4054.0) for device 4054. 12:03:35:341 CTIOS1-ctios Trace: >>CG:[call.5000.35287183]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287183 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4054 RelDevID:4054 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287183) 12:03:35:341 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:35:341 CTIOS1-ctios Trace: >>CG:[call.5000.35287183]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287183 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6311041162 RelDevID:6311041162 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287183) 12:03:35:342 CTIOS1-ctios Trace: >>CG:[call.5000.35287183]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287183 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:6311041162 MsgID:eCallClearedEvent DvrKey:call.5000.35287183) 12:03:35:342 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287183.4054]:eCallConnectionClearedEvent,Msk(3c0000) 12:03:35:342 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287183.4054]:eCallConnectionClearedEvent,Msk(3c0000) 12:03:35:342 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287183.4054]:eCallClearedEvent,Msk(3c0000) 12:03:35:343 CTIOS1-ctios Trace: >>CG:[call.5000.35287183]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287183 ConnDevIDTyp:1 ConnDevID:6311041162 MsgID:eCallEndEvent DvrKey:call.5000.35287183) 12:03:35:344 CTIOS1-ctios Trace: Removed CallConnection(6311041162.1). 12:03:35:344 CTIOS1-ctios Trace: Removed CallConnection(4054.0). 12:03:35:344 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287183 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:03:35:344 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:1) 12:03:35:344 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:03:35:344 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287183.4054]:eCallEndEvent 12:03:35:344 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:03:35:728 CTIOS1-ctios Trace: [call.5000.35287156] Found CallConnection(2117.0) for device 2117. 12:03:35:728 CTIOS1-ctios Trace: [call.5000.35287156] Found CallConnection(2117.0) for device 2117. 12:03:35:742 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5093 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2117 AGID:247 AGInstr:2117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.247 AGAvailStatus:0) 12:03:35:742 CTIOS1-ctios Trace: [agent.5000.247] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:35:742 CTIOS1-ctios Trace: >>CG:[call.5000.35287156]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287156 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2117 HldgDevID:2117 MsgID:eCallHeldEvent DvrKey:call.5000.35287156) 12:03:35:743 CTIOS1-ctios Trace: [call.5000.35287156] Found CallConnection(2117.0). 12:03:35:743 CTIOS1-ctios Trace: [call.5000.35287156.2117] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2117), Button Mask(0x68bf000a) 12:03:35:743 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eAgentStateEvent(eHold),Msk(0) 12:03:35:743 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.247]:Monitored eAgentStateEvent(eHold),Msk(0) 12:03:35:743 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.247]:Monitored eAgentStateEvent(eHold),Msk(0) 12:03:35:743 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287156.2117]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:35:743 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287156.2117]: eCallHeldEvent,Msk(68bf000a) 12:03:35:745 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5093 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2117 AGID:247 AGInstr:2117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.247 AGAvailStatus:0) 12:03:35:745 CTIOS1-ctios Trace: [agent.5000.247] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:35:745 CTIOS1-ctios Trace: >>CG:[call.5000.35287255]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287255 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2117 RCallKeyDay:151064 RCallKeyCID:1226 MsgID:eCallBeginEvent DvrKey:call.5000.35287255 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517132)) ICMEntUniqID:icm.151064.1226 RCallKeySeq#:3) 12:03:35:745 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287255 12:03:35:745 CTIOS1-ctios Trace: >>CG:[call.5000.35287255]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287255 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:190 SGID:5057 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2117 CallngDevID:2117 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287255 COCConnCID:35287156 COCCallConnDevIDTyp:0 COCCallConnDevID:2117) 12:03:35:745 CTIOS1-ctios Trace: [call.5000.35287255] CallConnection(2117.0) found DeviceID(2117) AgentID(247). 12:03:35:745 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:03:35:745 CTIOS1-ctios Trace: Added CallConnection(2117.0). 12:03:35:745 CTIOS1-ctios Trace: [call.5000.35287255]::CreateCallConnection(): CallConnection(2117.0) created successfully. 12:03:35:745 CTIOS1-ctios Trace: [call.5000.35287255.2117] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2117), Button Mask(0x683c1000) 12:03:35:745 CTIOS1-ctios Trace: [call.5000.35287156.2117] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2117), Button Mask(0x683c1000) 12:03:35:745 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eAgentStateEvent(eTalking),Msk(0) 12:03:35:745 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.247]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:35:745 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.247]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:35:745 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287255.2117]:eButtonEnablementMaskChange,Msk(683c1000) 12:03:35:745 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287156.2117]:eButtonEnablementMaskChange,Msk(683c1000) 12:03:35:745 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287255.2117]:eCallBeginEvent,Msk(683c1000) 12:03:35:745 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287255.2117]:eCallServiceInitiatedEvent,Msk(683c1000) 12:03:37:011 CTIOS1-ctios Trace: >>CG:[call.5000.35287255]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287255 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287255 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2060 ConnDevID:2117 NewConnDevID:2117 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287255 ecc:(...)) 12:03:37:011 CTIOS1-ctios Trace: >>CG:[call.5000.35287255]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287255 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2117 CallngDevID:2117 CalldDevID:2060 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287255) 12:03:37:012 CTIOS1-ctios Trace: [call.5000.35287255] Found CallConnection(2117.0) for device 2117. 12:03:37:012 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287255.2117]:eCallDataUpdateEvent,Msk(683c1000) 12:03:37:012 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287255.2117]:eCallOriginatedEvent,Msk(683c1000) 12:03:37:017 CTIOS1-ctios Trace: >>CG:[agent.5000.290]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:8 SessID:0 MRDID:1 ICMAGID:5136 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2060 AGID:290 AGInstr:2060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.290 AGAvailStatus:0) 12:03:37:017 CTIOS1-ctios Trace: [agent.5000.290] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:37:017 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.290]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:03:37:017 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.290]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:03:37:025 CTIOS1-ctios Trace: >>CG:[call.5000.35287255]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287255 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287255 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2117 DNIS:2060 ConnDevID:2117 NewConnDevID:2117 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287255 ecc:(...)) 12:03:37:026 CTIOS1-ctios Trace: >>CG:[call.5000.35287255]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287255 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2117 AlrtgDevID:(null) CallngDevID:2117 CalldDevID:2060 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287255 Trnk#:0 TrnkGrp#:0) 12:03:37:026 CTIOS1-ctios Trace: [call.5000.35287255] Found CallConnection(2117.0) for device 2117. 12:03:37:026 CTIOS1-ctios Trace: [call.5000.35287156.2117] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2117), Button Mask(0x683c1000) 12:03:37:026 CTIOS1-ctios Trace: >>CG:[call.5000.35287255]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287255 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2117 AlrtgDevID:2060 CallngDevID:2117 CalldDevID:2060 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287255 Trnk#:0 TrnkGrp#:0) 12:03:37:026 CTIOS1-ctios Trace: [call.5000.35287255] Found CallConnection(2117.0) for device 2117. 12:03:37:026 CTIOS1-ctios Trace: [call.5000.35287255]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2060. 12:03:37:026 CTIOS1-ctios Trace: [call.5000.35287255] CallConnection(2117.0) found DeviceID(2060) AgentID(290). 12:03:37:026 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:03:37:026 CTIOS1-ctios Trace: Added CallConnection(2117.0). 12:03:37:026 CTIOS1-ctios Trace: [call.5000.35287255]::CreateCallConnection(): CallConnection(2117.0) created successfully. 12:03:37:026 CTIOS1-ctios Trace: [call.5000.35287156.2117] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2117), Button Mask(0x683c1000) 12:03:37:026 CTIOS1-ctios Trace: [call.5000.35287255.2060] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2060), Button Mask(0x203f0001) 12:03:37:027 CTIOS1-ctios Trace: [call.5000.35287255.2060] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:03:37:027 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287255.2117]:eCallDataUpdateEvent,Msk(683c1000) 12:03:37:027 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287156.2117]:eButtonEnablementMaskChange,Msk(683c1000) 12:03:37:027 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287255.2117]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:03:37:027 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287156.2117]:eButtonEnablementMaskChange,Msk(683c1000) 12:03:37:027 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287255.2117]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:03:37:034 CTIOS1-ctios Trace: >>CG:[agent.5000.290]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5136 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2060 AGID:290 AGInstr:2060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.290 AGAvailStatus:0) 12:03:37:034 CTIOS1-ctios Trace: [agent.5000.290] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:37:034 CTIOS1-ctios Trace: >>CG:[call.5000.35287255]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287255 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287255 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2117 NewConnDevID:2117 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287255 ecc:(...)) 12:03:37:035 CTIOS1-ctios Trace: >>CG:[call.5000.35287255]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287255 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:0 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2060 CallngDevID:2117 CalldDevID:2060 LstRedirDevID:(null) AnsDevID:2060 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287255 Trnk#:0 TrnkGrp#:0) 12:03:37:035 CTIOS1-ctios Trace: [call.5000.35287255] Found CallConnection(2117.0). 12:03:37:035 CTIOS1-ctios Trace: [call.5000.35287255] Found CallConnection(2117.0). 12:03:37:035 CTIOS1-ctios Trace: [call.5000.35287255.2117] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2117), Button Mask(0x683c1a40) 12:03:37:035 CTIOS1-ctios Trace: [call.5000.35287156.2117] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2117), Button Mask(0x683c1a40) 12:03:37:035 CTIOS1-ctios Trace: [call.5000.35287156.2117] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2117), Button Mask(0x683c1a40) 12:03:37:035 CTIOS1-ctios Trace: [call.5000.35287255.2060] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2060), Button Mask(0x20bf01a6) 12:03:37:035 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.290]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:37:035 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.290]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:37:035 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287255.2117]:eCallDataUpdateEvent,Msk(683c1000) 12:03:37:035 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287255.2117]:eButtonEnablementMaskChange,Msk(683c1a40) 12:03:37:035 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287156.2117]:eButtonEnablementMaskChange,Msk(683c1a40) 12:03:37:035 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287156.2117]:eButtonEnablementMaskChange,Msk(683c1a40) 12:03:37:035 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287255.2117]:eCallEstablishedEvent,Msk(683c1a40) 12:03:37:042 CTIOS1-ctios Trace: [call.5000.35287255] Found CallConnection(2117.0) for device 2117. 12:03:37:042 CTIOS1-ctios Trace: [call.5000.35287255] Found CallConnection(2060.0) for device 2060. 12:03:37:043 CTIOS1-ctios Trace: [call.5000.35287255] Found CallConnection(2060.0) for device 2060. 12:03:37:045 CTIOS1-ctios Trace: [call.5000.35287255] Found CallConnection(2117.0) for device 2117. 12:03:37:090 CTIOS1-ctios Trace: ->RCV[bancomer17-2352-3944 a=247][call.5000.35287255.2117]:eSetCallDataRequest 12:03:37:096 CTIOS1-ctios Trace: >>CG:[call.5000.35287255]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287255 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287255 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2117 NewConnDevID:2117 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287255 ecc:(...)) 12:03:37:096 CTIOS1-ctios Trace: >>CG:[call.5000.35287255.2117]:eSetCallDataConf(UniqObjID:call.5000.35287255.2117 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2352-3944) 12:03:37:097 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287255.2117]:eCallDataUpdateEvent,Msk(683c1a40) 12:03:37:102 CTIOS1-ctios Trace: >>CG:[call.5000.35287255]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287255 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287255 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2117 NewConnDevID:2117 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287255 ecc:(...)) 12:03:37:103 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287255.2117]:eCallDataUpdateEvent,Msk(683c1a40) 12:03:40:575 CTIOS1-ctios Trace: >>CG:[call.5000.35287250]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287250 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2222366322 DNIS:4087 Dialed#:3021 ConnDevID:2222366322 RCallKeyDay:151064 RCallKeyCID:1243 MsgID:eCallBeginEvent DvrKey:call.5000.35287250 ecc:(...) ICMEntUniqID:icm.151064.1243 RCallKeySeq#:2) 12:03:40:575 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287250 12:03:40:576 CTIOS1-ctios Trace: >>CG:[call.5000.35287250]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287250 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2222366322 AlrtgDevID:(null) CallngDevID:2222366322 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287250 Trnk#:0 TrnkGrp#:0) 12:03:40:576 CTIOS1-ctios Trace: [call.5000.35287250]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2222366322. 12:03:40:576 CTIOS1-ctios Trace: CallConnection(2222366322.1) created AgentObject (Device) for DeviceID(2222366322). 12:03:40:576 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:03:40:576 CTIOS1-ctios Trace: Added CallConnection(2222366322.1). 12:03:40:576 CTIOS1-ctios Trace: [call.5000.35287250]::CreateCallConnection(): CallConnection(2222366322.1) created successfully. 12:03:40:577 CTIOS1-ctios Trace: >>CG:[call.5000.35287250]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287250 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2222366322 AlrtgDevID:4087 CallngDevID:2222366322 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287250 Trnk#:0 TrnkGrp#:0) 12:03:40:577 CTIOS1-ctios Trace: [call.5000.35287250] Found CallConnection(2222366322.1) for device 2222366322. 12:03:40:577 CTIOS1-ctios Trace: [call.5000.35287250]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4087. 12:03:40:577 CTIOS1-ctios Trace: [call.5000.35287250] CallConnection(2222366322.1) found DeviceID(4087) AgentID(429). 12:03:40:577 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:03:40:577 CTIOS1-ctios Trace: Added CallConnection(2222366322.1). 12:03:40:577 CTIOS1-ctios Trace: [call.5000.35287250]::CreateCallConnection(): CallConnection(2222366322.1) created successfully. 12:03:40:577 CTIOS1-ctios Trace: [call.5000.35287250.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683f0001) 12:03:40:577 CTIOS1-ctios Trace: [call.5000.35287250.4087] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:03:40:577 CTIOS1-ctios Trace: [call.5000.35287097.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf01a6) 12:03:40:578 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287250.4087]:eCallBeginEvent 12:03:40:578 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287250.4087]:eButtonEnablementMaskChange,Msk(683f0001) 12:03:40:578 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287097.4087]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:03:40:578 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287250.4087]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:03:42:906 CTIOS1-ctios Trace: >>CG:[call.5000.35287250]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287250 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4087 RelDevID:4087 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287250) 12:03:42:907 CTIOS1-ctios Trace: [call.5000.35287097.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf01a6) 12:03:42:907 CTIOS1-ctios Trace: >>CG:[call.5000.35287250]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287250 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2222366322 RelDevID:2222366322 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287250) 12:03:42:907 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:42:907 CTIOS1-ctios Trace: [call.5000.35287097.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf01a6) 12:03:42:907 CTIOS1-ctios Trace: >>CG:[call.5000.35287250]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287250 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2222366322 MsgID:eCallClearedEvent DvrKey:call.5000.35287250) 12:03:42:907 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:1) 12:03:42:907 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0x201b0000) 12:03:42:907 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:03:42:907 CTIOS1-ctios Trace: Removed CallConnection(2222366322.1). 12:03:42:907 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:03:42:907 CTIOS1-ctios Trace: [call.5000.35287097.4087] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x20bf01a6) 12:03:42:907 CTIOS1-ctios Trace: >>CG:[call.5000.35287250]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287250 ConnDevIDTyp:1 ConnDevID:2222366322 MsgID:eCallEndEvent DvrKey:call.5000.35287250) 12:03:42:907 CTIOS1-ctios Trace: Removed CallConnection(2222366322.1). 12:03:42:907 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287250 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:03:42:907 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287097.4087]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:03:42:907 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287250.4087]:eCallConnectionClearedEvent,Msk(683f0001) 12:03:42:907 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287097.4087]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:03:42:907 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287250.4087]:eCallConnectionClearedEvent,Msk(3c0000) 12:03:42:907 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287250.4087]:eCallClearedEvent,Msk(3c0000) 12:03:42:907 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eButtonEnablementMaskChange,Msk(201b0000) 12:03:42:907 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287250.4087]:eCallEndEvent 12:03:42:908 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287097.4087]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:03:42:908 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eAvailable),Msk(0) 12:03:46:055 CTIOS1-ctios Trace: >>CG:[call.5000.35287247]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287247 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287247 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:993009 ConnDevID:4111 NewConnDevID:4111 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287247) 12:03:46:055 CTIOS1-ctios Trace: >>CG:[call.5000.35287247]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287247 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4111 CallngDevID:4111 CalldDevID:993009 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287247) 12:03:46:055 CTIOS1-ctios Trace: [call.5000.35287247] Found CallConnection(4111.0) for device 4111. 12:03:46:055 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287247.4111]:eCallDataUpdateEvent,Msk(68bf0002) 12:03:46:055 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287247.4111]:eCallOriginatedEvent,Msk(68bf0002) 12:03:46:316 CTIOS1-ctios Trace: >>CG:[call.5000.35287247]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287247 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287247 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4111 NewConnDevID:4111 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287247) 12:03:46:316 CTIOS1-ctios Trace: >>CG:[call.5000.35287247]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287247 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:993009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287247 Trnk#:0 TrnkGrp#:0) 12:03:46:317 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287247.4111]:eCallDataUpdateEvent,Msk(68bf0002) 12:03:46:317 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287247.4111]:eCallReachedNetworkEvent,Msk(68bf0002) 12:03:46:699 CTIOS1-ctios Trace: [call.5000.35287247] Found CallConnection(4111.0) for device 4111. 12:03:46:700 CTIOS1-ctios Trace: [call.5000.35287247] Found CallConnection(4111.0) for device 4111. 12:03:48:902 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:1) 12:03:48:903 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:48:903 CTIOS1-ctios Trace: >>CG:[call.5000.35287260]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287260 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2096 MsgID:eCallBeginEvent DvrKey:call.5000.35287260 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517428))) 12:03:48:903 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287260 12:03:48:903 CTIOS1-ctios Trace: >>CG:[call.5000.35287260]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287260 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:2096 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287260) 12:03:48:903 CTIOS1-ctios Trace: [call.5000.35287260] CallConnection(2096.0) found DeviceID(2096) AgentID(238). 12:03:48:903 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:03:48:903 CTIOS1-ctios Trace: Added CallConnection(2096.0). 12:03:48:903 CTIOS1-ctios Trace: [call.5000.35287260]::CreateCallConnection(): CallConnection(2096.0) created successfully. 12:03:48:903 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:03:48:903 CTIOS1-ctios Trace: [call.5000.35287260.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf0002) 12:03:48:903 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:48:904 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:48:905 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:03:48:905 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:48:906 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:48:906 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:51:632 CTIOS1-ctios Trace: >>CG:[call.5000.35287247]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287247 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:93009 CallngDevID:4111 CalldDevID:993009 LstRedirDevID:(null) AnsDevID:93009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287247 Trnk#:0 TrnkGrp#:0) 12:03:51:632 CTIOS1-ctios Trace: [call.5000.35287247] Found CallConnection(4111.0). 12:03:51:632 CTIOS1-ctios Trace: [call.5000.35287247.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:03:51:632 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287247.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:03:51:632 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287247.4111]:eCallEstablishedEvent,Msk(68bf01a6) 12:03:51:642 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287247.4111]:eSetCallDataRequest 12:03:51:648 CTIOS1-ctios Trace: >>CG:[call.5000.35287247]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287247 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287247 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4111 NewConnDevID:4111 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287247) 12:03:51:648 CTIOS1-ctios Trace: >>CG:[call.5000.35287247.4111]:eSetCallDataConf(UniqObjID:call.5000.35287247.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:03:51:648 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287247.4111]:eCallDataUpdateEvent,Msk(68bf01a6) 12:03:52:210 CTIOS1-ctios Trace: >>CG:[call.5000.35287254]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287254 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287254 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:961134 ConnDevID:2264 NewConnDevID:2264 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287254 ecc:(...)) 12:03:52:211 CTIOS1-ctios Trace: >>CG:[call.5000.35287254]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287254 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2264 CallngDevID:2264 CalldDevID:961134 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287254) 12:03:52:211 CTIOS1-ctios Trace: [call.5000.35287254] Found CallConnection(2264.0) for device 2264. 12:03:52:457 CTIOS1-ctios Trace: >>CG:[call.5000.35287254]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287254 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287254 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2264 NewConnDevID:2264 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287254 ecc:(...)) 12:03:52:457 CTIOS1-ctios Trace: >>CG:[call.5000.35287254]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287254 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:961134 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287254 Trnk#:0 TrnkGrp#:0) 12:03:52:459 CTIOS1-ctios Trace: >>CG:[call.5000.35287254]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287254 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287254 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2264 NewConnDevID:2264 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287254 ecc:(...)) 12:03:52:459 CTIOS1-ctios Trace: >>CG:[call.5000.35287254]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287254 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:61134 CallngDevID:2264 CalldDevID:961134 LstRedirDevID:(null) AnsDevID:61134 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287254 Trnk#:0 TrnkGrp#:0) 12:03:52:459 CTIOS1-ctios Trace: [call.5000.35287254] Found CallConnection(2264.0). 12:03:52:459 CTIOS1-ctios Trace: [call.5000.35287254.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x203c1a40) 12:03:52:459 CTIOS1-ctios Trace: [call.5000.35287215.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x203c1a40) 12:03:52:460 CTIOS1-ctios Trace: [call.5000.35287215.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x203c1a40) 12:03:52:902 CTIOS1-ctios Trace: [call.5000.35287254] Found CallConnection(2264.0) for device 2264. 12:03:53:078 CTIOS1-ctios Trace: >>CG:[call.5000.35287260]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287260 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2096 RelDevID:2096 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287260) 12:03:53:078 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:53:078 CTIOS1-ctios Trace: >>CG:[call.5000.35287260]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287260 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2096 MsgID:eCallClearedEvent DvrKey:call.5000.35287260) 12:03:53:079 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:03:53:079 CTIOS1-ctios Trace: [agent.5000.238]: Current Wrapup Mode = 65535 12:03:53:079 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x181b0000. 12:03:53:079 CTIOS1-ctios Trace: [call.5000.35287260.2096] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x183f0000) 12:03:53:079 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 12:03:53:080 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 12:03:53:095 CTIOS1-ctios Trace: [call.5000.35287254] Found CallConnection(2264.0) for device 2264. 12:03:53:848 CTIOS1-ctios Trace: [call.5000.35287239] Found CallConnection(2126.0) for device 2126. 12:03:53:850 CTIOS1-ctios Trace: [call.5000.35287239] Found CallConnection(2126.0) for device 2126. 12:03:53:853 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:03:53:854 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:03:53:860 CTIOS1-ctios Trace: >>CG:[call.5000.35287239]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287239 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:2 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2102 CallngDevID:2126 CalldDevID:3010 LstRedirDevID:(null) AnsDevID:2102 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287239 Trnk#:0 TrnkGrp#:0) 12:03:53:861 CTIOS1-ctios Trace: [call.5000.35287239] Found CallConnection(2126.0). 12:03:53:861 CTIOS1-ctios Trace: [call.5000.35287239.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf01a6) 12:03:53:861 CTIOS1-ctios Trace: [call.5000.35287186.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf000a) 12:03:53:861 CTIOS1-ctios Trace: [call.5000.35287186.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf000a) 12:03:53:861 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:03:53:861 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:53:861 CTIOS1-ctios Trace: >>CG:[call.5000.35287239]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287239 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2126 HldgDevID:2126 MsgID:eCallHeldEvent DvrKey:call.5000.35287239) 12:03:53:861 CTIOS1-ctios Trace: [call.5000.35287239] Found CallConnection(2126.0). 12:03:53:861 CTIOS1-ctios Trace: [call.5000.35287239.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf000a) 12:03:53:861 CTIOS1-ctios Trace: [call.5000.35287186.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf000a) 12:03:53:861 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:03:53:861 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:53:862 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:53:862 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eCallEstablishedEvent,Msk(68bf01a6) 12:03:53:862 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eHold),Msk(0) 12:03:53:862 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.250]:Monitored eAgentStateEvent(eHold),Msk(0) 12:03:53:862 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.250]:Monitored eAgentStateEvent(eHold),Msk(0) 12:03:53:862 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:53:862 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:53:862 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]: eCallHeldEvent,Msk(68bf000a) 12:03:53:881 CTIOS1-ctios Trace: ->RCV[BANCOMER30-2880-3180 a=250][call.5000.35287239.2126]:eSetCallDataRequest 12:03:53:885 CTIOS1-ctios Trace: >>CG:[call.5000.35287239.2126]:eSetCallDataConf(UniqObjID:call.5000.35287239.2126 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER30-2880-3180) 12:03:54:584 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:03:54:785 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:03:55:291 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:03:55:292 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:03:55:302 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:03:55:303 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:55:303 CTIOS1-ctios Trace: >>CG:[call.5000.35287239]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287239 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2126 RetrvDevID:2126 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287239) 12:03:55:303 CTIOS1-ctios Trace: [call.5000.35287239] Found CallConnection(2126.0). 12:03:55:303 CTIOS1-ctios Trace: [call.5000.35287239.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf01a6) 12:03:55:303 CTIOS1-ctios Trace: [call.5000.35287186.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf000a) 12:03:55:303 CTIOS1-ctios Trace: [call.5000.35287186.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf000a) 12:03:55:303 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eTalking),Msk(0) 12:03:55:303 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.250]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:55:303 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.250]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:55:303 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:03:55:304 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:55:304 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:55:304 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eCallRetrievedEvent,Msk(68bf01a6) 12:03:55:340 CTIOS1-ctios Trace: ->RCV[BANCOMER30-2880-3180 a=250][call.5000.35287239.2126]:eSetCallDataRequest 12:03:55:345 CTIOS1-ctios Trace: >>CG:[call.5000.35287239.2126]:eSetCallDataConf(UniqObjID:call.5000.35287239.2126 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER30-2880-3180) 12:03:56:007 CTIOS1-ctios Trace: [call.5000.35287239] Found CallConnection(2126.0) for device 2126. 12:03:56:016 CTIOS1-ctios Trace: [call.5000.35287239] Found CallConnection(2126.0) for device 2126. 12:03:56:019 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:03:56:022 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:03:56:053 CTIOS1-ctios Trace: [call.5000.35287254] Found CallConnection(2264.0) for device 2264. 12:03:56:054 CTIOS1-ctios Trace: [call.5000.35287254] Found CallConnection(2264.0) for device 2264. 12:03:56:079 CTIOS1-ctios Trace: >>CG:[call.5000.35287215]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287215 NumParties:3 SecDevIDTyp:0 SecCID:35287254 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:70 SecDevID:2264 TfrgDevID:2264 TfrdDevID:61134 MsgID:eCallTransferredEvent DvrKey:call.5000.35287215ConnectedParty[1]:(ConnPtyCID:35287215 ConnPtyDevIDTyp:1 ConnPtyDevID:70) ConnectedParty[2]:(ConnPtyCID:35287215 ConnPtyDevIDTyp:1 ConnPtyDevID:61134) ConnectedParty[3]:(ConnPtyCID:35287215 ConnPtyDevIDTyp:1 ConnPtyDevID:61134)) 12:03:56:079 CTIOS1-ctios Trace: [call.5000.35287215] Found CallConnection(2264.0). 12:03:56:080 CTIOS1-ctios Trace: >>CG:[call.5000.35287254]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287215 NumParties:3 SecDevIDTyp:0 SecCID:35287254 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:70 SecDevID:2264 TfrgDevID:2264 TfrdDevID:61134 MsgID:eCallTransferredEvent DvrKey:call.5000.35287254ConnectedParty[1]:(ConnPtyCID:35287215 ConnPtyDevIDTyp:1 ConnPtyDevID:70) ConnectedParty[2]:(ConnPtyCID:35287215 ConnPtyDevIDTyp:1 ConnPtyDevID:61134) ConnectedParty[3]:(ConnPtyCID:35287215 ConnPtyDevIDTyp:1 ConnPtyDevID:61134)) 12:03:56:080 CTIOS1-ctios Trace: [call.5000.35287254]::FindTransferCommonDeviceID Found Transferring Device [2264] on both [call.5000.35287215] and [call.5000.35287254]. 12:03:56:080 CTIOS1-ctios Trace: [call.5000.35287215] Found CallConnection(2264.0). 12:03:56:080 CTIOS1-ctios Trace: [call.5000.35287254] Found CallConnection(2264.0). 12:03:56:080 CTIOS1-ctios Trace: [call.5000.35287215] Found CallConnection(2264.0). 12:03:56:080 CTIOS1-ctios Trace: Removed CallConnection(2264.0). 12:03:56:080 CTIOS1-ctios Trace: [call.5000.35287254] Found CallConnection(2264.0). 12:03:56:080 CTIOS1-ctios Trace: Removed CallConnection(2264.0). 12:03:56:080 CTIOS1-ctios Trace: Added CallConnection(70.1). 12:03:56:080 CTIOS1-ctios Trace: [call.5000.35287254] Moved CallConnection[70.1] from [call.5000.35287215] to [call.5000.35287254]. 12:03:56:080 CTIOS1-ctios Trace: >>CG:[call.5000.35287215]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287215 ConnDevIDTyp:1 ConnDevID:70 MsgID:eCallEndEvent DvrKey:call.5000.35287215) 12:03:56:080 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287215 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:03:56:080 CTIOS1-ctios Trace: >>CG:[call.5000.35287254]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287254 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35287215 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2264 NewConnDevID:2264 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287254) 12:03:56:080 CTIOS1-ctios Trace: >>CG:[call.5000.35287215]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287215 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35287215 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2264 NewConnDevID:70 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287215) 12:03:56:081 CTIOS1-ctios Trace: >>CG:[call.5000.35287215]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287215 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35287215 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:70 DNIS:2264 ConnDevID:70 NewConnDevID:70 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287215 ecc:(...)) 12:03:56:081 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:1) 12:03:56:081 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:03:56:082 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.244]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:03:56:082 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.244]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:03:56:083 CTIOS1-ctios Trace: >>CG:[call.5000.35287215]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287215 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:61134 RelDevID:61134 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287215) 12:03:56:083 CTIOS1-ctios Trace: >>CG:[call.5000.35287215]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287215 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:61134 RelDevID:61134 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287215) 12:03:56:083 CTIOS1-ctios Trace: >>CG:[call.5000.35287215]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287215 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:70 RelDevID:70 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287215) 12:03:56:083 CTIOS1-ctios Trace: >>CG:[call.5000.35287215]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287215 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35287215) 12:03:56:083 CTIOS1-ctios Trace: >>CG:[call.5000.35287215]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287215 ConnDevIDTyp:1 ConnDevID:70 MsgID:eCallEndEvent DvrKey:call.5000.35287215) 12:03:56:083 CTIOS1-ctios Trace: Removed CallConnection(70.1). 12:03:56:083 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287215 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:03:56:858 CTIOS1-ctios Trace: [call.5000.35287239] Found CallConnection(2126.0) for device 2126. 12:03:56:859 CTIOS1-ctios Trace: [call.5000.35287239] Found CallConnection(2126.0) for device 2126. 12:03:56:859 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:03:56:861 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:03:56:861 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:03:56:861 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:56:862 CTIOS1-ctios Trace: >>CG:[call.5000.35287239]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287239 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2126 HldgDevID:2126 MsgID:eCallHeldEvent DvrKey:call.5000.35287239) 12:03:56:862 CTIOS1-ctios Trace: [call.5000.35287239] Found CallConnection(2126.0). 12:03:56:862 CTIOS1-ctios Trace: [call.5000.35287239.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf000a) 12:03:56:862 CTIOS1-ctios Trace: [call.5000.35287186.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf000a) 12:03:56:862 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eHold),Msk(0) 12:03:56:862 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.250]:Monitored eAgentStateEvent(eHold),Msk(0) 12:03:56:862 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.250]:Monitored eAgentStateEvent(eHold),Msk(0) 12:03:56:862 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:56:862 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:56:862 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]: eCallHeldEvent,Msk(68bf000a) 12:03:56:865 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:03:56:865 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:03:56:865 CTIOS1-ctios Trace: >>CG:[call.5000.35287186]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287186 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2126 RetrvDevID:2126 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287186) 12:03:56:866 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eTalking),Msk(0) 12:03:56:866 CTIOS1-ctios Trace: [call.5000.35287186] Found CallConnection(2126.0). 12:03:56:866 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.250]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:56:866 CTIOS1-ctios Trace: [call.5000.35287186.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf01a6) 12:03:56:866 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.250]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:03:56:866 CTIOS1-ctios Trace: [call.5000.35287239.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf000a) 12:03:56:866 CTIOS1-ctios Trace: [call.5000.35287239.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf000a) 12:03:56:866 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:03:56:866 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:56:866 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eButtonEnablementMaskChange,Msk(68bf000a) 12:03:56:866 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eCallRetrievedEvent,Msk(68bf01a6) 12:03:56:870 CTIOS1-ctios Trace: [call.5000.35287186] Found CallConnection(2126.0) for device 2126. 12:03:56:894 CTIOS1-ctios Trace: [call.5000.35287186] Found CallConnection(2126.0) for device 2126. 12:03:56:902 CTIOS1-ctios Trace: ->RCV[BANCOMER30-2880-3180 a=250][call.5000.35287186.2126]:eSetCallDataRequest 12:03:56:907 CTIOS1-ctios Trace: >>CG:[call.5000.35287186.2126]:eSetCallDataConf(UniqObjID:call.5000.35287186.2126 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER30-2880-3180) 12:03:57:605 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:03:57:819 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:03:59:379 CTIOS1-ctios Trace: ->RCV[BANCOMER23-3700-3960 a=344][agent.5000.344]:eSetAgentStateRequest(eNotReady) 12:03:59:393 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:0) 12:03:59:393 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:03:59:395 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:03:59:395 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.344]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:03:59:395 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.344]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:03:59:397 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eSetAgentStateConf(UniqObjID:agent.5000.344 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER23-3700-3960) 12:03:59:397 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eSetAgentStateConf 12:04:01:330 CTIOS1-ctios Trace: [call.5000.35287255] Found CallConnection(2117.0) for device 2117. 12:04:01:330 CTIOS1-ctios Trace: [call.5000.35287255] Found CallConnection(2117.0) for device 2117. 12:04:01:330 CTIOS1-ctios Trace: [call.5000.35287255] Found CallConnection(2060.0) for device 2060. 12:04:01:331 CTIOS1-ctios Trace: [call.5000.35287255] Found CallConnection(2060.0) for device 2060. 12:04:01:342 CTIOS1-ctios Trace: >>CG:[call.5000.35287156]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:40106 SGID:5000 PriDevIDTyp:1 PriCID:35287156 NumParties:2 SecDevIDTyp:0 SecCID:35287255 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 PriDevID:88000151 SecDevID:2117 TfrgDevID:2117 TfrdDevID:2060 MsgID:eCallTransferredEvent DvrKey:call.5000.35287156ConnectedParty[1]:(ConnPtyCID:35287156 ConnPtyDevIDTyp:1 ConnPtyDevID:88000151) ConnectedParty[2]:(ConnPtyCID:35287156 ConnPtyDevIDTyp:0 ConnPtyDevID:2060)) 12:04:01:342 CTIOS1-ctios Trace: [call.5000.35287156] Found CallConnection(2117.0). 12:04:01:343 CTIOS1-ctios Trace: >>CG:[call.5000.35287255]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:40106 SGID:5000 PriDevIDTyp:1 PriCID:35287156 NumParties:2 SecDevIDTyp:0 SecCID:35287255 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 PriDevID:88000151 SecDevID:2117 TfrgDevID:2117 TfrdDevID:2060 MsgID:eCallTransferredEvent DvrKey:call.5000.35287255ConnectedParty[1]:(ConnPtyCID:35287156 ConnPtyDevIDTyp:1 ConnPtyDevID:88000151) ConnectedParty[2]:(ConnPtyCID:35287156 ConnPtyDevIDTyp:0 ConnPtyDevID:2060)) 12:04:01:343 CTIOS1-ctios Trace: [call.5000.35287255]::FindTransferCommonDeviceID Found Transferring Device [2117] on both [call.5000.35287156] and [call.5000.35287255]. 12:04:01:343 CTIOS1-ctios Trace: [call.5000.35287156] Found CallConnection(2117.0). 12:04:01:343 CTIOS1-ctios Trace: [call.5000.35287255] Found CallConnection(2117.0). 12:04:01:343 CTIOS1-ctios Trace: [call.5000.35287156] Found CallConnection(2117.0). 12:04:01:343 CTIOS1-ctios Trace: Removed CallConnection(2117.0). 12:04:01:343 CTIOS1-ctios Trace: [call.5000.35287255] Found CallConnection(2117.0). 12:04:01:343 CTIOS1-ctios Trace: Removed CallConnection(2117.0). 12:04:01:343 CTIOS1-ctios Trace: Added CallConnection(88000151.1). 12:04:01:343 CTIOS1-ctios Trace: [call.5000.35287255] Moved CallConnection[88000151.1] from [call.5000.35287156] to [call.5000.35287255]. 12:04:01:344 CTIOS1-ctios Trace: >>CG:[call.5000.35287156]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287156 ConnDevIDTyp:1 ConnDevID:88000151 MsgID:eCallEndEvent DvrKey:call.5000.35287156) 12:04:01:344 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287156 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:04:01:344 CTIOS1-ctios Trace: >>CG:[call.5000.35287255]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287255 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35287156 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2117 NewConnDevID:2117 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287255) 12:04:01:345 CTIOS1-ctios Trace: >>CG:[call.5000.35287156]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287156 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35287156 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2117 NewConnDevID:88000151 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287156) 12:04:01:345 CTIOS1-ctios Trace: >>CG:[call.5000.35287156]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287156 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35287156 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:4054 DNIS:2117 ConnDevID:88000151 NewConnDevID:88000151 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287156 ecc:(...)) 12:04:01:346 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287156.2117]:eCallTransferredEvent,Msk(683c1a80) 12:04:01:346 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287156.2117]:eCallTransferredEvent,Msk(683c1a80) 12:04:01:346 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287255.2117]:eCallTransferredEvent,Msk(683c1a80) 12:04:01:346 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287156.2117]:eCallEndEvent 12:04:01:346 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287255.2117]:eCallEndEvent 12:04:01:347 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5093 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2117 AGID:247 AGInstr:2117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.247 AGAvailStatus:1) 12:04:01:347 CTIOS1-ctios Trace: [agent.5000.247] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:04:01:348 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:04:01:348 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.247]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:04:01:348 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.247]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:04:01:351 CTIOS1-ctios Trace: [call.5000.35287156] Found CallConnection(2060.0) for device 2060. 12:04:01:359 CTIOS1-ctios Trace: [call.5000.35287156] Found CallConnection(2060.0) for device 2060. 12:04:04:225 CTIOS1-ctios Trace: ->RCV[bancomer17-2352-3944 a=247][agent.5000.247]:eSetAgentStateRequest(eNotReady) 12:04:04:238 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5093 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2117 AGID:247 AGInstr:2117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.247 AGAvailStatus:0) 12:04:04:238 CTIOS1-ctios Trace: [agent.5000.247] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:04:04:240 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:04:04:240 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.247]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:04:04:240 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.247]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:04:04:241 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eSetAgentStateConf(UniqObjID:agent.5000.247 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2352-3944) 12:04:04:241 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eSetAgentStateConf 12:04:05:161 CTIOS1-ctios Trace: [call.5000.35287125] Found CallConnection(2015.0) for device 2015. 12:04:05:162 CTIOS1-ctios Trace: [call.5000.35287125] Found CallConnection(2015.0) for device 2015. 12:04:05:165 CTIOS1-ctios Trace: >>CG:[agent.5000.220]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5031 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2015 AGID:220 AGInstr:2015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.220 AGAvailStatus:0) 12:04:05:165 CTIOS1-ctios Trace: [agent.5000.220] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:05:165 CTIOS1-ctios Trace: >>CG:[call.5000.35287125]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287125 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2015 HldgDevID:2015 MsgID:eCallHeldEvent DvrKey:call.5000.35287125) 12:04:05:165 CTIOS1-ctios Trace: [call.5000.35287125] Found CallConnection(2015.0). 12:04:05:165 CTIOS1-ctios Trace: [call.5000.35287125.2015] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2015), Button Mask(0x20bf000a) 12:04:05:165 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.220]:Monitored eAgentStateEvent(eHold),Msk(0) 12:04:05:165 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.220]:Monitored eAgentStateEvent(eHold),Msk(0) 12:04:05:272 CTIOS1-ctios Trace: [call.5000.35287186] Found CallConnection(2126.0) for device 2126. 12:04:05:272 CTIOS1-ctios Trace: [call.5000.35287186] Found CallConnection(2126.0) for device 2126. 12:04:05:296 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:04:05:297 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:04:05:304 CTIOS1-ctios Trace: [call.5000.35287186] Found CallConnection(2126.0) for device 2126. 12:04:05:305 CTIOS1-ctios Trace: [call.5000.35287186] Found CallConnection(2126.0) for device 2126. 12:04:05:325 CTIOS1-ctios Trace: >>CG:[call.5000.35287186]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 PriDevIDTyp:0 PriCID:35287186 NumParties:5 SecDevIDTyp:0 SecCID:35287239 CtrlrDevTyp:0 AddedPtyDevTyp:0 LineHdl:1 LineTyp:3 SGPri:0 MonID:0 PriDevID:2126 SecDevID:2126 CtrlrDevID:2126 AddedPtyDevID:2102 MsgID:eCallConferencedEvent DvrKey:call.5000.35287186ConnectedParty[1]:(ConnPtyCID:35287186 ConnPtyDevIDTyp:1 ConnPtyDevID:30) ConnectedParty[2]:(ConnPtyCID:35287186 ConnPtyDevIDTyp:0 ConnPtyDevID:2126) ConnectedParty[3]:(ConnPtyCID:35287186 ConnPtyDevIDTyp:1 ConnPtyDevID:3010) ConnectedParty[4]:(ConnPtyCID:35287186 ConnPtyDevIDTyp:1 ConnPtyDevID:2102) ConnectedParty[5]:(ConnPtyCID:35287186 ConnPtyDevIDTyp:1 ConnPtyDevID:2102)) 12:04:05:325 CTIOS1-ctios Trace: [call.5000.35287186] Found Device [2126] on both [call.5000.35287186] and [call.5000.35287239]. 12:04:05:325 CTIOS1-ctios Trace: [call.5000.35287239] Found CallConnection(2126.0). 12:04:05:325 CTIOS1-ctios Trace: [call.5000.35287239.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf01a6) 12:04:05:326 CTIOS1-ctios Trace: [call.5000.35287186.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf01a6) 12:04:05:326 CTIOS1-ctios Trace: [call.5000.35287239] Found CallConnection(2126.0). 12:04:05:326 CTIOS1-ctios Trace: Removed CallConnection(2126.0). 12:04:05:326 CTIOS1-ctios Trace: [call.5000.35287186.30] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(30), Button Mask(0xbf01a6) 12:04:05:326 CTIOS1-ctios Trace: [call.5000.35287186.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf01a6) 12:04:05:326 CTIOS1-ctios Trace: >>CG:[call.5000.35287239]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 PriDevIDTyp:0 PriCID:35287186 NumParties:5 SecDevIDTyp:0 SecCID:35287239 CtrlrDevTyp:0 AddedPtyDevTyp:0 LineHdl:1 LineTyp:3 SGPri:0 MonID:0 PriDevID:2126 SecDevID:2126 CtrlrDevID:2126 AddedPtyDevID:2102 MsgID:eCallConferencedEvent DvrKey:call.5000.35287239ConnectedParty[1]:(ConnPtyCID:35287186 ConnPtyDevIDTyp:1 ConnPtyDevID:30) ConnectedParty[2]:(ConnPtyCID:35287186 ConnPtyDevIDTyp:0 ConnPtyDevID:2126) ConnectedParty[3]:(ConnPtyCID:35287186 ConnPtyDevIDTyp:1 ConnPtyDevID:3010) ConnectedParty[4]:(ConnPtyCID:35287186 ConnPtyDevIDTyp:1 ConnPtyDevID:2102) ConnectedParty[5]:(ConnPtyCID:35287186 ConnPtyDevIDTyp:1 ConnPtyDevID:2102)) 12:04:05:326 CTIOS1-ctios Trace: >>CG:[call.5000.35287239]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287239 ConnDevIDTyp:0 ConnDevID:2126 MsgID:eCallEndEvent DvrKey:call.5000.35287239) 12:04:05:326 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287239 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:04:05:326 CTIOS1-ctios Trace: >>CG:[call.5000.35287186]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287186 CallTyp:15 ConnDevIDTyp:1 NewConnCID:35287186 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3010 ConnDevID:30 NewConnDevID:30 RCallKeyDay:151064 RCallKeyCID:1233 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287186 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517402)) ICMEntUniqID:icm.151064.1233 RCallKeySeq#:4) 12:04:05:326 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:04:05:326 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eCallConferencedEvent,Msk(68bf01a6) 12:04:05:327 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:04:05:327 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287239.2126]:eCallEndEvent 12:04:05:327 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:04:05:327 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eCallConferencedEvent,Msk(68bf01a6) 12:04:05:327 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eCallDataUpdateEvent,Msk(68bf01a6) 12:04:06:023 CTIOS1-ctios Trace: [call.5000.35287186] Found CallConnection(2126.0) for device 2126. 12:04:06:023 CTIOS1-ctios Trace: [call.5000.35287186] Found CallConnection(2126.0) for device 2126. 12:04:06:023 CTIOS1-ctios Trace: >>CG:[call.5000.35287186]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287186 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2126 RelDevID:2126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287186) 12:04:06:023 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:06:024 CTIOS1-ctios Trace: >>CG:[call.5000.35287186]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287186 CallTyp:15 ConnDevIDTyp:1 NewConnCID:35287186 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:30 NewConnDevID:30 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287186 ecc:(...)) 12:04:06:024 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eCallConnectionClearedEvent,Msk(3c0000) 12:04:06:024 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eCallDataUpdateEvent 12:04:06:025 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:1) 12:04:06:025 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0x201b0000) 12:04:06:025 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:04:06:025 CTIOS1-ctios Trace: Removed CallConnection(2126.0). 12:04:06:025 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:04:06:026 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eButtonEnablementMaskChange,Msk(201b0000) 12:04:06:026 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287186.2126]:eCallEndEvent 12:04:06:026 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:04:06:026 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.250]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:04:06:026 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.250]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:04:06:027 CTIOS1-ctios Trace: >>CG:[call.5000.35287186]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287186 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:30 RelDevID:30 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287186) 12:04:06:027 CTIOS1-ctios Trace: >>CG:[call.5000.35287186]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287186 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3010 RelDevID:3010 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287186) 12:04:06:027 CTIOS1-ctios Trace: >>CG:[call.5000.35287186]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287186 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:2102 RelDevID:2102 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287186) 12:04:06:027 CTIOS1-ctios Trace: >>CG:[call.5000.35287186]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287186 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2102 RelDevID:2102 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287186) 12:04:06:027 CTIOS1-ctios Trace: >>CG:[call.5000.35287186]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287186 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35287186) 12:04:06:027 CTIOS1-ctios Trace: >>CG:[call.5000.35287186]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287186 ConnDevIDTyp:1 ConnDevID:30 MsgID:eCallEndEvent DvrKey:call.5000.35287186) 12:04:06:027 CTIOS1-ctios Trace: Removed CallConnection(30.1). 12:04:06:027 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287186 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:04:06:046 CTIOS1-ctios Trace: >>CG:[agent.5000.220]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5031 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2015 AGID:220 AGInstr:2015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.220 AGAvailStatus:0) 12:04:06:046 CTIOS1-ctios Trace: [agent.5000.220] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:06:046 CTIOS1-ctios Trace: >>CG:[call.5000.35287125]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287125 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2015 RetrvDevID:2015 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287125) 12:04:06:046 CTIOS1-ctios Trace: [call.5000.35287125] Found CallConnection(2015.0). 12:04:06:046 CTIOS1-ctios Trace: [call.5000.35287125.2015] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2015), Button Mask(0x20bf01a6) 12:04:06:047 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.220]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:04:06:047 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.220]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:04:06:060 CTIOS1-ctios Trace: [call.5000.35287125] Found CallConnection(2015.0) for device 2015. 12:04:06:064 CTIOS1-ctios Trace: [call.5000.35287125] Found CallConnection(2015.0) for device 2015. 12:04:06:757 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:04:06:759 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:04:18:713 CTIOS1-ctios Trace: [call.5000.35287097] Found CallConnection(4087.4088.2.0) for device 4087. 12:04:18:714 CTIOS1-ctios Trace: [call.5000.35287097] Found CallConnection(4087.4088.2.0) for device 4087. 12:04:18:720 CTIOS1-ctios Trace: >>CG:[call.5000.35287097]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287097 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4087.4088.2 RelDevID:4087 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287097 RelDevIDFull:4087.4088.2) 12:04:18:720 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:04:18:720 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0x201b0000) 12:04:18:720 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:04:18:720 CTIOS1-ctios Trace: Removed CallConnection(4087.4088.2.0). 12:04:18:720 CTIOS1-ctios Trace: >>CG:[call.5000.35287097]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287097 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287097) 12:04:18:720 CTIOS1-ctios Trace: >>CG:[call.5000.35287097]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287097 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:4042 RelDevID:4042 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287097) 12:04:18:720 CTIOS1-ctios Trace: >>CG:[call.5000.35287097]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287097 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4087.4088.2 MsgID:eCallClearedEvent DvrKey:call.5000.35287097) 12:04:18:720 CTIOS1-ctios Trace: >>CG:[call.5000.35287097]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287097 ConnDevIDTyp:0 ConnDevID:4087.4088.2 MsgID:eCallEndEvent DvrKey:call.5000.35287097) 12:04:18:720 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287097 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:04:18:721 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eButtonEnablementMaskChange,Msk(201b0000) 12:04:18:721 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287097.4087]:eCallEndEvent 12:04:18:725 CTIOS1-ctios Trace: [call.5000.35287100] Found CallConnection(4042.0) for device 4042. 12:04:18:725 CTIOS1-ctios Trace: [call.5000.35287100] Found CallConnection(4042.0) for device 4042. 12:04:18:751 CTIOS1-ctios Trace: >>CG:[call.5000.35287100]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287100 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4042 RelDevID:4042 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287100) 12:04:18:751 CTIOS1-ctios Trace: >>CG:[call.5000.35287100]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287100 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000149 RelDevID:88000149 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287100) 12:04:18:751 CTIOS1-ctios Trace: >>CG:[call.5000.35287100]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287100 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000149 MsgID:eCallClearedEvent DvrKey:call.5000.35287100) 12:04:18:751 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:18:752 CTIOS1-ctios Trace: >>CG:[call.5000.35287100]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287100 ConnDevIDTyp:1 ConnDevID:88000149 MsgID:eCallEndEvent DvrKey:call.5000.35287100) 12:04:18:752 CTIOS1-ctios Trace: Removed CallConnection(88000149.1). 12:04:18:752 CTIOS1-ctios Trace: Removed CallConnection(4042.0). 12:04:18:752 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287100 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:04:18:752 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:1) 12:04:18:752 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:04:19:227 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:04:19:228 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:04:19:259 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:04:19:259 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:04:19:269 CTIOS1-ctios Trace: >>CG:[call.5000.35287200]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287200 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4057.4058.2 HldgDevID:4057 MsgID:eCallHeldEvent DvrKey:call.5000.35287200 HldgDevIDFull:4057.4058.2) 12:04:19:269 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0). 12:04:19:269 CTIOS1-ctios Trace: [call.5000.35287200.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf000a) 12:04:19:269 CTIOS1-ctios Trace: [call.5000.35287151.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:04:19:269 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eButtonEnablementMaskChange,Msk(28bf000a) 12:04:19:269 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:04:19:269 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]: eCallHeldEvent,Msk(28bf000a) 12:04:19:274 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:04:19:274 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:19:275 CTIOS1-ctios Trace: >>CG:[call.5000.35287151]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287151 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4057 RetrvDevID:4057 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287151) 12:04:19:275 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0). 12:04:19:275 CTIOS1-ctios Trace: [call.5000.35287151.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf01a6) 12:04:19:275 CTIOS1-ctios Trace: [call.5000.35287200.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf000a) 12:04:19:275 CTIOS1-ctios Trace: [call.5000.35287200.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf000a) 12:04:19:275 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eTalking),Msk(0) 12:04:19:275 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:04:19:275 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eButtonEnablementMaskChange,Msk(28bf000a) 12:04:19:275 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eButtonEnablementMaskChange,Msk(28bf000a) 12:04:19:275 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eCallRetrievedEvent,Msk(68bf01a6) 12:04:19:279 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0) for device 4057. 12:04:19:279 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0) for device 4057. 12:04:19:284 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][call.5000.35287151.4057]:eSetCallDataRequest 12:04:19:287 CTIOS1-ctios Trace: >>CG:[call.5000.35287151.4057]:eSetCallDataConf(UniqObjID:call.5000.35287151.4057 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3648-3756) 12:04:19:531 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:04:19:532 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:04:21:318 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0) for device 4057. 12:04:21:319 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0) for device 4057. 12:04:21:335 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:04:21:335 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:21:335 CTIOS1-ctios Trace: >>CG:[call.5000.35287151]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287151 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4057 HldgDevID:4057 MsgID:eCallHeldEvent DvrKey:call.5000.35287151) 12:04:21:335 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0). 12:04:21:335 CTIOS1-ctios Trace: [call.5000.35287151.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:04:21:335 CTIOS1-ctios Trace: [call.5000.35287200.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf000a) 12:04:21:335 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eHold),Msk(0) 12:04:21:335 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:04:21:335 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eButtonEnablementMaskChange,Msk(28bf000a) 12:04:21:336 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]: eCallHeldEvent,Msk(68bf000a) 12:04:21:501 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:04:21:502 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:04:21:513 CTIOS1-ctios Trace: >>CG:[call.5000.35287200]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287200 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4057.4058.2 RetrvDevID:4057 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287200 RetrvDevIDFull:4057.4058.2) 12:04:21:513 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0). 12:04:21:513 CTIOS1-ctios Trace: [call.5000.35287200.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:04:21:513 CTIOS1-ctios Trace: [call.5000.35287151.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:04:21:513 CTIOS1-ctios Trace: [call.5000.35287151.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:04:21:513 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:04:21:513 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:04:21:513 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:04:21:513 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eCallRetrievedEvent,Msk(28bf01a6) 12:04:21:523 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][call.5000.35287200.4057]:eSetCallDataRequest 12:04:21:528 CTIOS1-ctios Trace: >>CG:[call.5000.35287200.4057]:eSetCallDataConf(UniqObjID:call.5000.35287200.4057 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3648-3756) 12:04:21:782 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:04:21:782 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:04:21:782 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:04:21:782 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:04:24:451 CTIOS1-ctios Trace: >>CG:[agent.5000.347]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5171 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2306 AGID:347 AGInstr:2306 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.347 AGAvailStatus:0) 12:04:24:451 CTIOS1-ctios Trace: [agent.5000.347] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:04:24:451 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.347]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:04:24:451 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.347]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:04:25:028 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:04:25:028 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:25:028 CTIOS1-ctios Trace: >>CG:[call.5000.35287175]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287175 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4021 HldgDevID:4021 MsgID:eCallHeldEvent DvrKey:call.5000.35287175) 12:04:25:028 CTIOS1-ctios Trace: [call.5000.35287175] Found CallConnection(4021.0). 12:04:25:029 CTIOS1-ctios Trace: [call.5000.35287175.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:04:25:031 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:04:25:031 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:25:031 CTIOS1-ctios Trace: >>CG:[call.5000.16788662]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788662 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4021 RCallKeyDay:151064 RCallKeyCID:1229 MsgID:eCallBeginEvent DvrKey:call.5000.16788662 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517172)) ICMEntUniqID:icm.151064.1229 RCallKeySeq#:3) 12:04:25:031 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788662 12:04:25:032 CTIOS1-ctios Trace: >>CG:[call.5000.16788662]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788662 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4021 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788662 COCConnCID:35287175 COCCallConnDevIDTyp:0 COCCallConnDevID:4021) 12:04:25:032 CTIOS1-ctios Trace: [call.5000.16788662] CallConnection(4021.0) found DeviceID(4021) AgentID(407). 12:04:25:032 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:04:25:032 CTIOS1-ctios Trace: Added CallConnection(4021.0). 12:04:25:032 CTIOS1-ctios Trace: [call.5000.16788662]::CreateCallConnection(): CallConnection(4021.0) created successfully. 12:04:25:032 CTIOS1-ctios Trace: [call.5000.16788662.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1000) 12:04:25:032 CTIOS1-ctios Trace: [call.5000.35287175.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1000) 12:04:25:033 CTIOS1-ctios Trace: [call.5000.35287175] Found CallConnection(4021.0) for device 4021. 12:04:25:033 CTIOS1-ctios Trace: [call.5000.35287175] Found CallConnection(4021.0) for device 4021. 12:04:25:202 CTIOS1-ctios Trace: >>CG:[call.5000.16788662]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788662 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788662 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3022 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788662 ecc:(...)) 12:04:25:203 CTIOS1-ctios Trace: >>CG:[call.5000.16788662]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788662 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4021 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788662) 12:04:25:203 CTIOS1-ctios Trace: [call.5000.16788662] Found CallConnection(4021.0) for device 4021. 12:04:25:251 CTIOS1-ctios Trace: [call.5000.16788662] Found CallConnection(4021.0) for device 4021. 12:04:25:254 CTIOS1-ctios Trace: [call.5000.16788662] Found CallConnection(4021.0) for device 4021. 12:04:25:255 CTIOS1-ctios Trace: >>CG:[call.5000.16788662]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788662 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788662 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788662 ecc:(...)) 12:04:25:255 CTIOS1-ctios Trace: >>CG:[call.5000.16788662]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788662 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788662 Trnk#:0 TrnkGrp#:0) 12:04:25:255 CTIOS1-ctios Trace: >>CG:[call.5000.16788662]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788662 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788662 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788662 ecc:(...)) 12:04:25:256 CTIOS1-ctios Trace: >>CG:[call.5000.16788662]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788662 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4021 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788662 Trnk#:0 TrnkGrp#:0) 12:04:25:256 CTIOS1-ctios Trace: [call.5000.16788662] Found CallConnection(4021.0). 12:04:25:256 CTIOS1-ctios Trace: [call.5000.16788662.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1a40) 12:04:25:256 CTIOS1-ctios Trace: [call.5000.35287175.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1a40) 12:04:25:256 CTIOS1-ctios Trace: [call.5000.35287175.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1a40) 12:04:28:117 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:406 SGID:5240 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4042 ANI:4021 UsrToUsrInfo:(null) Dialed#:3022 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1246 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1246 RCallKeySeq#:1 CallTypIDTag:5044 PreCallIIDTag:1563) 12:04:28:121 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:0) 12:04:28:121 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:28:177 CTIOS1-ctios Trace: [call.5000.16788662] Found CallConnection(4021.0) for device 4021. 12:04:28:178 CTIOS1-ctios Trace: [call.5000.16788662] Found CallConnection(4021.0) for device 4021. 12:04:28:179 CTIOS1-ctios Trace: [call.5000.16788662] Found CallConnection(4021.0) for device 4021. 12:04:28:179 CTIOS1-ctios Trace: [call.5000.16788662] Found CallConnection(4021.0) for device 4021. 12:04:28:233 CTIOS1-ctios Trace: >>CG:[call.5000.35287277]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287277 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4021 DNIS:4042 Dialed#:3022 ConnDevID:88000155 RCallKeyDay:151064 RCallKeyCID:1246 MsgID:eCallBeginEvent DvrKey:call.5000.35287277 ecc:(...) ICMEntUniqID:icm.151064.1246 RCallKeySeq#:2) 12:04:28:233 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287277 12:04:28:233 CTIOS1-ctios Trace: >>CG:[call.5000.35287277]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287277 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000155 AlrtgDevID:(null) CallngDevID:88000155 CalldDevID:4042 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287277 Trnk#:0 TrnkGrp#:0) 12:04:28:233 CTIOS1-ctios Trace: [call.5000.35287277]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000155. 12:04:28:234 CTIOS1-ctios Trace: CallConnection(88000155.1) created AgentObject (Device) for DeviceID(88000155). 12:04:28:234 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:04:28:234 CTIOS1-ctios Trace: Added CallConnection(88000155.1). 12:04:28:234 CTIOS1-ctios Trace: [call.5000.35287277]::CreateCallConnection(): CallConnection(88000155.1) created successfully. 12:04:28:235 CTIOS1-ctios Trace: >>CG:[call.5000.35287277]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287277 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:406 SGID:5240 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000155 AlrtgDevID:4042 CallngDevID:88000155 CalldDevID:4042 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287277 Trnk#:0 TrnkGrp#:0) 12:04:28:235 CTIOS1-ctios Trace: [call.5000.35287277] Found CallConnection(88000155.1) for device 88000155. 12:04:28:235 CTIOS1-ctios Trace: [call.5000.35287277]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4042. 12:04:28:235 CTIOS1-ctios Trace: [call.5000.35287277] CallConnection(88000155.1) found DeviceID(4042) AgentID(414). 12:04:28:235 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:04:28:235 CTIOS1-ctios Trace: Added CallConnection(88000155.1). 12:04:28:235 CTIOS1-ctios Trace: [call.5000.35287277]::CreateCallConnection(): CallConnection(88000155.1) created successfully. 12:04:28:235 CTIOS1-ctios Trace: [call.5000.35287277.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x203f0001) 12:04:28:235 CTIOS1-ctios Trace: [call.5000.35287277.4042] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:04:28:317 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:406 SGID:5240 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:0) 12:04:28:317 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:28:317 CTIOS1-ctios Trace: >>CG:[call.5000.35287277]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287277 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287277 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000155 NewConnDevID:88000155 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287277 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517467))) 12:04:28:317 CTIOS1-ctios Trace: >>CG:[call.5000.35287277]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287277 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:406 SGID:5240 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4042 CallngDevID:88000155 CalldDevID:4042 LstRedirDevID:(null) AnsDevID:4042 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287277 Trnk#:0 TrnkGrp#:0) 12:04:28:317 CTIOS1-ctios Trace: [call.5000.35287277] Found CallConnection(88000155.1). 12:04:28:317 CTIOS1-ctios Trace: [call.5000.35287277] Found CallConnection(88000155.1). 12:04:28:317 CTIOS1-ctios Trace: [call.5000.35287277.88000155] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000155), Button Mask(0xbf01a6) 12:04:28:318 CTIOS1-ctios Trace: [call.5000.35287277.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf01a6) 12:04:28:352 CTIOS1-ctios Trace: [call.5000.16788662] Found CallConnection(4021.0) for device 4021. 12:04:28:353 CTIOS1-ctios Trace: [call.5000.16788662] Found CallConnection(4021.0) for device 4021. 12:04:28:355 CTIOS1-ctios Trace: [call.5000.16788662] Found CallConnection(4021.0) for device 4021. 12:04:28:355 CTIOS1-ctios Trace: [call.5000.16788662] Found CallConnection(4021.0) for device 4021. 12:04:28:358 CTIOS1-ctios Trace: [call.5000.35287277] Found CallConnection(4042.0) for device 4042. 12:04:28:358 CTIOS1-ctios Trace: [call.5000.35287277] Found CallConnection(4042.0) for device 4042. 12:04:28:359 CTIOS1-ctios Trace: >>CG:[call.5000.35287277]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287277 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287277 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000155 NewConnDevID:88000155 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287277 ecc:(...)) 12:04:32:410 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2066 ANI:5553403500 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1245 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1245 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1561) 12:04:32:411 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][]:eAgentPrecallEvent 12:04:32:415 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:0) 12:04:32:415 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:32:415 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eReserved),Msk(0) 12:04:32:415 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.335]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:04:32:415 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.335]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:04:32:479 CTIOS1-ctios Trace: >>CG:[call.5000.35287280]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287280 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5553403500 DNIS:2066 Dialed#:3009 ConnDevID:5553403500 RCallKeyDay:151064 RCallKeyCID:1245 MsgID:eCallBeginEvent DvrKey:call.5000.35287280 ecc:(...) ICMEntUniqID:icm.151064.1245 RCallKeySeq#:2) 12:04:32:480 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287280 12:04:32:480 CTIOS1-ctios Trace: >>CG:[call.5000.35287280]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287280 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:5553403500 AlrtgDevID:(null) CallngDevID:5553403500 CalldDevID:2066 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287280 Trnk#:0 TrnkGrp#:0) 12:04:32:480 CTIOS1-ctios Trace: [call.5000.35287280]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 5553403500. 12:04:32:480 CTIOS1-ctios Trace: CallConnection(5553403500.1) created AgentObject (Device) for DeviceID(5553403500). 12:04:32:480 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:04:32:480 CTIOS1-ctios Trace: Added CallConnection(5553403500.1). 12:04:32:480 CTIOS1-ctios Trace: [call.5000.35287280]::CreateCallConnection(): CallConnection(5553403500.1) created successfully. 12:04:32:480 CTIOS1-ctios Trace: >>CG:[call.5000.35287280]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287280 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:5553403500 AlrtgDevID:2066 CallngDevID:5553403500 CalldDevID:2066 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287280 Trnk#:0 TrnkGrp#:0) 12:04:32:480 CTIOS1-ctios Trace: [call.5000.35287280] Found CallConnection(5553403500.1) for device 5553403500. 12:04:32:480 CTIOS1-ctios Trace: [call.5000.35287280]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2066. 12:04:32:480 CTIOS1-ctios Trace: [call.5000.35287280] CallConnection(5553403500.1) found DeviceID(2066) AgentID(335). 12:04:32:480 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:04:32:480 CTIOS1-ctios Trace: Added CallConnection(5553403500.1). 12:04:32:480 CTIOS1-ctios Trace: [call.5000.35287280]::CreateCallConnection(): CallConnection(5553403500.1) created successfully. 12:04:32:481 CTIOS1-ctios Trace: [call.5000.35287280.2066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2066), Button Mask(0x683f0001) 12:04:32:481 CTIOS1-ctios Trace: [call.5000.35287280.2066] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:04:32:481 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287280.2066]:eCallBeginEvent 12:04:32:481 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287280.2066]:eButtonEnablementMaskChange,Msk(683f0001) 12:04:32:481 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287280.2066]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:04:32:487 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:0) 12:04:32:487 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:32:487 CTIOS1-ctios Trace: >>CG:[call.5000.35287280]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287280 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287280 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5553403500 NewConnDevID:5553403500 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287280 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517472))) 12:04:32:487 CTIOS1-ctios Trace: >>CG:[call.5000.35287280]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287280 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2066 CallngDevID:5553403500 CalldDevID:2066 LstRedirDevID:(null) AnsDevID:2066 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287280 Trnk#:0 TrnkGrp#:0) 12:04:32:487 CTIOS1-ctios Trace: [call.5000.35287280] Found CallConnection(5553403500.1). 12:04:32:487 CTIOS1-ctios Trace: [call.5000.35287280] Found CallConnection(5553403500.1). 12:04:32:488 CTIOS1-ctios Trace: [call.5000.35287280.5553403500] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(5553403500), Button Mask(0xbf01a6) 12:04:32:488 CTIOS1-ctios Trace: [call.5000.35287280.2066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2066), Button Mask(0x68bf01a6) 12:04:32:488 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eTalking),Msk(0) 12:04:32:488 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.335]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:04:32:488 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.335]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:04:32:488 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287280.2066]:eCallDataUpdateEvent,Msk(683f0001) 12:04:32:488 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287280.2066]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:04:32:488 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287280.2066]:eCallEstablishedEvent,Msk(68bf01a6) 12:04:32:552 CTIOS1-ctios Trace: ->RCV[BANCOMER25-3828-3368 a=335][call.5000.35287280.2066]:eSetCallDataRequest 12:04:32:557 CTIOS1-ctios Trace: >>CG:[call.5000.35287280]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287280 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287280 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5553403500 NewConnDevID:5553403500 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287280 ecc:(...)) 12:04:32:558 CTIOS1-ctios Trace: >>CG:[call.5000.35287280.2066]:eSetCallDataConf(UniqObjID:call.5000.35287280.2066 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER25-3828-3368) 12:04:32:558 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287280.2066]:eCallDataUpdateEvent,Msk(68bf01a6) 12:04:33:030 CTIOS1-ctios Trace: [call.5000.35287280] Found CallConnection(2066.0) for device 2066. 12:04:33:034 CTIOS1-ctios Trace: [call.5000.35287280] Found CallConnection(2066.0) for device 2066. 12:04:34:899 CTIOS1-ctios Trace: >>CG:[agent.5000.341]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5165 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2144 AGID:341 AGInstr:2144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.341 AGAvailStatus:1) 12:04:34:900 CTIOS1-ctios Trace: [agent.5000.341] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:04:34:901 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.341]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:04:34:901 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.341]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:04:35:676 CTIOS1-ctios Trace: [call.5000.35287105] Found CallConnection(2027.0) for device 2027. 12:04:35:677 CTIOS1-ctios Trace: [call.5000.35287105] Found CallConnection(2027.0) for device 2027. 12:04:35:710 CTIOS1-ctios Trace: >>CG:[call.5000.35287105]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:180 SGID:5055 PriDevIDTyp:0 PriCID:35287105 NumParties:4 SecDevIDTyp:0 SecCID:35287159 CtrlrDevTyp:0 AddedPtyDevTyp:0 LineHdl:65535 LineTyp:0 SGPri:0 MonID:0 PriDevID:2027 SecDevID:2027 CtrlrDevID:2027 AddedPtyDevID:99235 MsgID:eCallConferencedEvent DvrKey:call.5000.35287105ConnectedParty[1]:(ConnPtyCID:35287159 ConnPtyDevIDTyp:1 ConnPtyDevID:88000150) ConnectedParty[2]:(ConnPtyCID:35287159 ConnPtyDevIDTyp:0 ConnPtyDevID:2027) ConnectedParty[3]:(ConnPtyCID:35287159 ConnPtyDevIDTyp:1 ConnPtyDevID:99235) ConnectedParty[4]:(ConnPtyCID:35287159 ConnPtyDevIDTyp:1 ConnPtyDevID:99235)) 12:04:35:710 CTIOS1-ctios Trace: >>CG:[call.5000.35287159]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:180 SGID:5055 PriDevIDTyp:0 PriCID:35287105 NumParties:4 SecDevIDTyp:0 SecCID:35287159 CtrlrDevTyp:0 AddedPtyDevTyp:0 LineHdl:65535 LineTyp:0 SGPri:0 MonID:0 PriDevID:2027 SecDevID:2027 CtrlrDevID:2027 AddedPtyDevID:99235 MsgID:eCallConferencedEvent DvrKey:call.5000.35287159ConnectedParty[1]:(ConnPtyCID:35287159 ConnPtyDevIDTyp:1 ConnPtyDevID:88000150) ConnectedParty[2]:(ConnPtyCID:35287159 ConnPtyDevIDTyp:0 ConnPtyDevID:2027) ConnectedParty[3]:(ConnPtyCID:35287159 ConnPtyDevIDTyp:1 ConnPtyDevID:99235) ConnectedParty[4]:(ConnPtyCID:35287159 ConnPtyDevIDTyp:1 ConnPtyDevID:99235)) 12:04:35:711 CTIOS1-ctios Trace: [call.5000.35287159] Found Device [2027] on both [call.5000.35287159] and [call.5000.35287105]. 12:04:35:711 CTIOS1-ctios Trace: [call.5000.35287105] Found CallConnection(2027.0). 12:04:35:711 CTIOS1-ctios Trace: [call.5000.35287105.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf01a6) 12:04:35:711 CTIOS1-ctios Trace: [call.5000.35287159.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf000a) 12:04:35:711 CTIOS1-ctios Trace: [call.5000.35287105] Found CallConnection(2027.0). 12:04:35:711 CTIOS1-ctios Trace: Removed CallConnection(2027.0). 12:04:35:711 CTIOS1-ctios Trace: Added CallConnection(88000150.1). 12:04:35:711 CTIOS1-ctios Trace: [call.5000.35287159] Moved CallConnection[88000150.1] from [call.5000.35287105] to [call.5000.35287159]. 12:04:35:711 CTIOS1-ctios Trace: [call.5000.35287159.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf01a6) 12:04:35:712 CTIOS1-ctios Trace: [call.5000.35287159.88000150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000150), Button Mask(0xbf01a6) 12:04:35:712 CTIOS1-ctios Trace: >>CG:[call.5000.35287159]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287159 CallTyp:15 ConnDevIDTyp:1 NewConnCID:35287159 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000150 NewConnDevID:2027 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287159) 12:04:35:712 CTIOS1-ctios Trace: >>CG:[call.5000.35287105]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287105 ConnDevIDTyp:1 ConnDevID:88000150 MsgID:eCallEndEvent DvrKey:call.5000.35287105) 12:04:35:712 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287105 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:04:35:713 CTIOS1-ctios Trace: >>CG:[call.5000.35287159]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287159 CallTyp:15 ConnDevIDTyp:0 NewConnCID:35287159 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2027 NewConnDevID:2027 RCallKeyDay:151064 RCallKeyCID:1214 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287159 ecc:(...) ICMEntUniqID:icm.151064.1214 RCallKeySeq#:4) 12:04:35:713 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287105.2027]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:04:35:713 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287105.2027]:eCallConferencedEvent,Msk(68bf01a6) 12:04:35:713 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]:eButtonEnablementMaskChange,Msk(68bf000a) 12:04:35:714 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287105.2027]:eCallEndEvent 12:04:35:714 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:04:35:714 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]:eCallConferencedEvent,Msk(68bf01a6) 12:04:35:714 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]:eCallDataUpdateEvent,Msk(68bf01a6) 12:04:35:714 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]:eCallDataUpdateEvent,Msk(68bf01a6) 12:04:35:717 CTIOS1-ctios Trace: [call.5000.35287159] Found CallConnection(2027.0) for device 2027. 12:04:35:729 CTIOS1-ctios Trace: [call.5000.35287159] Found CallConnection(2027.0) for device 2027. 12:04:41:584 CTIOS1-ctios Trace: [call.5000.16788662] Found CallConnection(4021.0) for device 4021. 12:04:41:584 CTIOS1-ctios Trace: [call.5000.16788662] Found CallConnection(4021.0) for device 4021. 12:04:41:586 CTIOS1-ctios Trace: >>CG:[call.5000.16788662]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788662 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4021 RelDevID:4021 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788662) 12:04:41:586 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:41:586 CTIOS1-ctios Trace: [call.5000.35287175.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:04:41:586 CTIOS1-ctios Trace: >>CG:[call.5000.16788662]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788662 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788662) 12:04:41:586 CTIOS1-ctios Trace: [call.5000.35287175.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:04:41:586 CTIOS1-ctios Trace: >>CG:[call.5000.16788662]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788662 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4021 MsgID:eCallClearedEvent DvrKey:call.5000.16788662) 12:04:41:586 CTIOS1-ctios Trace: >>CG:[call.5000.16788662]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:16788662 ConnDevIDTyp:0 ConnDevID:4021 MsgID:eCallEndEvent DvrKey:call.5000.16788662) 12:04:41:586 CTIOS1-ctios Trace: [call.5000.35287175.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:04:41:586 CTIOS1-ctios Trace: Removed CallConnection(4021.0). 12:04:41:586 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.16788662 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:04:41:586 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:04:41:586 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:41:590 CTIOS1-ctios Trace: [call.5000.35287277] Found CallConnection(4042.0) for device 4042. 12:04:41:591 CTIOS1-ctios Trace: [call.5000.35287277] Found CallConnection(4042.0) for device 4042. 12:04:41:909 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:04:41:910 CTIOS1-ctios Trace: [call.5000.35287200] Found CallConnection(4057.4058.2.0) for device 4057. 12:04:41:912 CTIOS1-ctios Trace: >>CG:[call.5000.35287200]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287200 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4057.4058.2 RelDevID:4057 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287200 RelDevIDFull:4057.4058.2) 12:04:41:912 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:41:912 CTIOS1-ctios Trace: [call.5000.35287151.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:04:41:912 CTIOS1-ctios Trace: Removed CallConnection(4057.4058.2.0). 12:04:41:912 CTIOS1-ctios Trace: [call.5000.35287151.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:04:41:912 CTIOS1-ctios Trace: >>CG:[call.5000.35287200]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287200 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287200) 12:04:41:912 CTIOS1-ctios Trace: >>CG:[call.5000.35287200]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287200 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:4126 RelDevID:4126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287200) 12:04:41:912 CTIOS1-ctios Trace: >>CG:[call.5000.35287200]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287200 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4057.4058.2 MsgID:eCallClearedEvent DvrKey:call.5000.35287200) 12:04:41:912 CTIOS1-ctios Trace: >>CG:[call.5000.35287200]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287200 ConnDevIDTyp:0 ConnDevID:4057.4058.2 MsgID:eCallEndEvent DvrKey:call.5000.35287200) 12:04:41:912 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287200 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:04:41:913 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:04:41:913 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287200.4057]:eCallEndEvent 12:04:41:913 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:04:41:916 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:04:41:916 CTIOS1-ctios Trace: [call.5000.35287205] Found CallConnection(4126.0) for device 4126. 12:04:41:947 CTIOS1-ctios Trace: >>CG:[call.5000.35287205]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287205 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4126 RelDevID:4126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287205) 12:04:41:947 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:41:947 CTIOS1-ctios Trace: >>CG:[call.5000.35287205]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287205 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000153 RelDevID:88000153 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287205) 12:04:41:947 CTIOS1-ctios Trace: >>CG:[call.5000.35287205]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287205 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000153 MsgID:eCallClearedEvent DvrKey:call.5000.35287205) 12:04:41:948 CTIOS1-ctios Trace: >>CG:[call.5000.35287205]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287205 ConnDevIDTyp:1 ConnDevID:88000153 MsgID:eCallEndEvent DvrKey:call.5000.35287205) 12:04:41:948 CTIOS1-ctios Trace: Removed CallConnection(88000153.1). 12:04:41:948 CTIOS1-ctios Trace: Removed CallConnection(4126.0). 12:04:41:948 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287205 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:04:41:948 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:1) 12:04:41:948 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:04:42:086 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:04:42:086 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:42:086 CTIOS1-ctios Trace: >>CG:[call.5000.35287151]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287151 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4057 RetrvDevID:4057 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287151) 12:04:42:086 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0). 12:04:42:087 CTIOS1-ctios Trace: [call.5000.35287151.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf01a6) 12:04:42:087 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eTalking),Msk(0) 12:04:42:087 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:04:42:087 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eCallRetrievedEvent,Msk(68bf01a6) 12:04:42:094 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0) for device 4057. 12:04:42:094 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0) for device 4057. 12:04:42:103 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][call.5000.35287151.4057]:eSetCallDataRequest 12:04:42:108 CTIOS1-ctios Trace: >>CG:[call.5000.35287151.4057]:eSetCallDataConf(UniqObjID:call.5000.35287151.4057 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3648-3756) 12:04:45:216 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:04:45:217 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:45:217 CTIOS1-ctios Trace: >>CG:[call.5000.35287175]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287175 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4021 RetrvDevID:4021 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287175) 12:04:45:217 CTIOS1-ctios Trace: [call.5000.35287175] Found CallConnection(4021.0). 12:04:45:217 CTIOS1-ctios Trace: [call.5000.35287175.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:04:45:225 CTIOS1-ctios Trace: [call.5000.35287175] Found CallConnection(4021.0) for device 4021. 12:04:45:225 CTIOS1-ctios Trace: [call.5000.35287175] Found CallConnection(4021.0) for device 4021. 12:04:47:834 CTIOS1-ctios Trace: [call.5000.35287069] Found CallConnection(4036.0) for device 4036. 12:04:47:835 CTIOS1-ctios Trace: [call.5000.35287069] Found CallConnection(4036.0) for device 4036. 12:04:47:869 CTIOS1-ctios Trace: >>CG:[call.5000.35287069]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287069 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4036 RelDevID:4036 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287069) 12:04:47:869 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:47:869 CTIOS1-ctios Trace: >>CG:[call.5000.35287069]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287069 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:7444847860 RelDevID:7444847860 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287069) 12:04:47:869 CTIOS1-ctios Trace: >>CG:[call.5000.35287069]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287069 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:7444847860 MsgID:eCallClearedEvent DvrKey:call.5000.35287069) 12:04:47:870 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287069.4036]:eCallConnectionClearedEvent,Msk(3c0000) 12:04:47:870 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287069.4036]:eCallConnectionClearedEvent,Msk(3c0000) 12:04:47:870 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287069.4036]:eCallClearedEvent,Msk(3c0000) 12:04:47:871 CTIOS1-ctios Trace: >>CG:[call.5000.35287069]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287069 ConnDevIDTyp:1 ConnDevID:7444847860 MsgID:eCallEndEvent DvrKey:call.5000.35287069) 12:04:47:871 CTIOS1-ctios Trace: Removed CallConnection(7444847860.1). 12:04:47:871 CTIOS1-ctios Trace: Removed CallConnection(4036.0). 12:04:47:871 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287069 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:04:47:872 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:1) 12:04:47:872 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:04:47:872 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287069.4036]:eCallEndEvent 12:04:47:872 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:04:49:070 CTIOS1-ctios Trace: >>CG:[call.5000.35287277]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287277 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4042 RelDevID:4042 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287277) 12:04:49:070 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:49:070 CTIOS1-ctios Trace: >>CG:[call.5000.35287277]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287277 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000155 RelDevID:88000155 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287277) 12:04:49:071 CTIOS1-ctios Trace: >>CG:[call.5000.35287277]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287277 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000155 MsgID:eCallClearedEvent DvrKey:call.5000.35287277) 12:04:49:072 CTIOS1-ctios Trace: >>CG:[call.5000.35287277]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287277 ConnDevIDTyp:1 ConnDevID:88000155 MsgID:eCallEndEvent DvrKey:call.5000.35287277) 12:04:49:072 CTIOS1-ctios Trace: Removed CallConnection(88000155.1). 12:04:49:072 CTIOS1-ctios Trace: Removed CallConnection(4042.0). 12:04:49:072 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287277 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:04:49:072 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:1) 12:04:49:073 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:04:50:204 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:04:50:204 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:50:205 CTIOS1-ctios Trace: >>CG:[call.5000.35287175]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287175 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4021 HldgDevID:4021 MsgID:eCallHeldEvent DvrKey:call.5000.35287175) 12:04:50:205 CTIOS1-ctios Trace: [call.5000.35287175] Found CallConnection(4021.0). 12:04:50:205 CTIOS1-ctios Trace: [call.5000.35287175.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:04:50:206 CTIOS1-ctios Trace: [call.5000.35287175] Found CallConnection(4021.0) for device 4021. 12:04:50:206 CTIOS1-ctios Trace: [call.5000.35287175] Found CallConnection(4021.0) for device 4021. 12:04:50:209 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:04:50:209 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:50:209 CTIOS1-ctios Trace: >>CG:[call.5000.16788663]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788663 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4021 RCallKeyDay:151064 RCallKeyCID:1229 MsgID:eCallBeginEvent DvrKey:call.5000.16788663 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517172)) ICMEntUniqID:icm.151064.1229 RCallKeySeq#:4) 12:04:50:209 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788663 12:04:50:209 CTIOS1-ctios Trace: >>CG:[call.5000.16788663]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788663 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4021 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788663 COCConnCID:35287175 COCCallConnDevIDTyp:0 COCCallConnDevID:4021) 12:04:50:209 CTIOS1-ctios Trace: [call.5000.16788663] CallConnection(4021.0) found DeviceID(4021) AgentID(407). 12:04:50:209 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:04:50:209 CTIOS1-ctios Trace: Added CallConnection(4021.0). 12:04:50:209 CTIOS1-ctios Trace: [call.5000.16788663]::CreateCallConnection(): CallConnection(4021.0) created successfully. 12:04:50:209 CTIOS1-ctios Trace: [call.5000.16788663.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1000) 12:04:50:209 CTIOS1-ctios Trace: [call.5000.35287175.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1000) 12:04:50:386 CTIOS1-ctios Trace: >>CG:[call.5000.16788663]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788663 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788663 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3022 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788663 ecc:(...)) 12:04:50:386 CTIOS1-ctios Trace: >>CG:[call.5000.16788663]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788663 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4021 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788663) 12:04:50:387 CTIOS1-ctios Trace: [call.5000.16788663] Found CallConnection(4021.0) for device 4021. 12:04:50:436 CTIOS1-ctios Trace: [call.5000.16788663] Found CallConnection(4021.0) for device 4021. 12:04:50:436 CTIOS1-ctios Trace: [call.5000.16788663] Found CallConnection(4021.0) for device 4021. 12:04:50:439 CTIOS1-ctios Trace: >>CG:[call.5000.16788663]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788663 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788663 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788663 ecc:(...)) 12:04:50:439 CTIOS1-ctios Trace: >>CG:[call.5000.16788663]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788663 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788663 Trnk#:0 TrnkGrp#:0) 12:04:50:439 CTIOS1-ctios Trace: >>CG:[call.5000.16788663]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788663 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788663 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788663 ecc:(...)) 12:04:50:440 CTIOS1-ctios Trace: >>CG:[call.5000.16788663]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788663 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4021 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788663 Trnk#:0 TrnkGrp#:0) 12:04:50:440 CTIOS1-ctios Trace: [call.5000.16788663] Found CallConnection(4021.0). 12:04:50:440 CTIOS1-ctios Trace: [call.5000.16788663.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1a40) 12:04:50:440 CTIOS1-ctios Trace: [call.5000.35287175.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1a40) 12:04:50:440 CTIOS1-ctios Trace: [call.5000.35287175.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1a40) 12:04:50:930 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:0) 12:04:50:930 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:04:50:930 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.227]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:04:50:930 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.227]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:04:51:212 CTIOS1-ctios Trace: [call.5000.35287280] Found CallConnection(2066.0) for device 2066. 12:04:51:215 CTIOS1-ctios Trace: [call.5000.35287280] Found CallConnection(2066.0) for device 2066. 12:04:51:218 CTIOS1-ctios Trace: >>CG:[call.5000.35287280]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287280 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2066 RelDevID:2066 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287280) 12:04:51:218 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:51:218 CTIOS1-ctios Trace: >>CG:[call.5000.35287280]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287280 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:5553403500 RelDevID:5553403500 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287280) 12:04:51:218 CTIOS1-ctios Trace: >>CG:[call.5000.35287280]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287280 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:5553403500 MsgID:eCallClearedEvent DvrKey:call.5000.35287280) 12:04:51:218 CTIOS1-ctios Trace: >>CG:[call.5000.35287280]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287280 ConnDevIDTyp:1 ConnDevID:5553403500 MsgID:eCallEndEvent DvrKey:call.5000.35287280) 12:04:51:218 CTIOS1-ctios Trace: Removed CallConnection(5553403500.1). 12:04:51:218 CTIOS1-ctios Trace: Removed CallConnection(2066.0). 12:04:51:218 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287280 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:04:51:218 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:1) 12:04:51:218 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:04:51:218 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287280.2066]:eCallConnectionClearedEvent,Msk(3c0000) 12:04:51:219 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287280.2066]:eCallConnectionClearedEvent,Msk(3c0000) 12:04:51:219 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287280.2066]:eCallClearedEvent,Msk(3c0000) 12:04:51:219 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287280.2066]:eCallEndEvent 12:04:51:219 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:04:51:219 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.335]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:04:51:219 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.335]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:04:51:810 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4054 ANI:4448118329 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1248 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1248 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1565) 12:04:51:810 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][]:eAgentPrecallEvent 12:04:51:814 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:04:51:814 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:51:814 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eReserved),Msk(0) 12:04:51:921 CTIOS1-ctios Trace: >>CG:[call.5000.35287291]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287291 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4448118329 DNIS:4054 Dialed#:3021 ConnDevID:4448118329 RCallKeyDay:151064 RCallKeyCID:1248 MsgID:eCallBeginEvent DvrKey:call.5000.35287291 ecc:(...) ICMEntUniqID:icm.151064.1248 RCallKeySeq#:2) 12:04:51:921 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287291 12:04:51:922 CTIOS1-ctios Trace: >>CG:[call.5000.35287291]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287291 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4448118329 AlrtgDevID:(null) CallngDevID:4448118329 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287291 Trnk#:0 TrnkGrp#:0) 12:04:51:922 CTIOS1-ctios Trace: [call.5000.35287291]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4448118329. 12:04:51:922 CTIOS1-ctios Trace: CallConnection(4448118329.1) created AgentObject (Device) for DeviceID(4448118329). 12:04:51:922 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:04:51:922 CTIOS1-ctios Trace: Added CallConnection(4448118329.1). 12:04:51:922 CTIOS1-ctios Trace: [call.5000.35287291]::CreateCallConnection(): CallConnection(4448118329.1) created successfully. 12:04:51:922 CTIOS1-ctios Trace: >>CG:[call.5000.35287291]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287291 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4448118329 AlrtgDevID:4054 CallngDevID:4448118329 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287291 Trnk#:0 TrnkGrp#:0) 12:04:51:922 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4448118329.1) for device 4448118329. 12:04:51:922 CTIOS1-ctios Trace: [call.5000.35287291]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4054. 12:04:51:922 CTIOS1-ctios Trace: [call.5000.35287291] CallConnection(4448118329.1) found DeviceID(4054) AgentID(418). 12:04:51:922 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:04:51:922 CTIOS1-ctios Trace: Added CallConnection(4448118329.1). 12:04:51:922 CTIOS1-ctios Trace: [call.5000.35287291]::CreateCallConnection(): CallConnection(4448118329.1) created successfully. 12:04:51:923 CTIOS1-ctios Trace: [call.5000.35287291.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683f0001) 12:04:51:923 CTIOS1-ctios Trace: [call.5000.35287291.4054] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:04:51:923 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eCallBeginEvent 12:04:51:923 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eButtonEnablementMaskChange,Msk(683f0001) 12:04:51:923 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:04:51:997 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:04:51:997 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:51:997 CTIOS1-ctios Trace: >>CG:[call.5000.35287291]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287291 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287291 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4448118329 NewConnDevID:4448118329 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287291 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517491))) 12:04:51:998 CTIOS1-ctios Trace: >>CG:[call.5000.35287291]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287291 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4054 CallngDevID:4448118329 CalldDevID:4054 LstRedirDevID:(null) AnsDevID:4054 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287291 Trnk#:0 TrnkGrp#:0) 12:04:51:998 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4448118329.1). 12:04:51:998 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4448118329.1). 12:04:51:998 CTIOS1-ctios Trace: [call.5000.35287291.4448118329] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4448118329), Button Mask(0xbf01a6) 12:04:51:998 CTIOS1-ctios Trace: [call.5000.35287291.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf01a6) 12:04:51:998 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eTalking),Msk(0) 12:04:51:998 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eCallDataUpdateEvent,Msk(683f0001) 12:04:51:998 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:04:51:998 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eCallEstablishedEvent,Msk(68bf01a6) 12:04:52:013 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35287291.4054]:eSetCallDataRequest 12:04:52:019 CTIOS1-ctios Trace: >>CG:[call.5000.35287291]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287291 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287291 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4448118329 NewConnDevID:4448118329 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287291 ecc:(...)) 12:04:52:019 CTIOS1-ctios Trace: >>CG:[call.5000.35287291.4054]:eSetCallDataConf(UniqObjID:call.5000.35287291.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:04:52:020 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eCallDataUpdateEvent,Msk(68bf01a6) 12:04:52:027 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4054.0) for device 4054. 12:04:52:028 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4054.0) for device 4054. 12:04:52:327 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:406 SGID:5240 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4126 ANI:4021 UsrToUsrInfo:(null) Dialed#:3022 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1249 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1249 RCallKeySeq#:1 CallTypIDTag:5044 PreCallIIDTag:1566) 12:04:52:329 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:0) 12:04:52:329 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:52:609 CTIOS1-ctios Trace: [call.5000.16788663] Found CallConnection(4021.0) for device 4021. 12:04:52:610 CTIOS1-ctios Trace: [call.5000.16788663] Found CallConnection(4021.0) for device 4021. 12:04:52:611 CTIOS1-ctios Trace: [call.5000.16788663] Found CallConnection(4021.0) for device 4021. 12:04:52:611 CTIOS1-ctios Trace: [call.5000.16788663] Found CallConnection(4021.0) for device 4021. 12:04:52:661 CTIOS1-ctios Trace: >>CG:[call.5000.35287294]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287294 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4021 DNIS:4126 Dialed#:3022 ConnDevID:88000156 RCallKeyDay:151064 RCallKeyCID:1249 MsgID:eCallBeginEvent DvrKey:call.5000.35287294 ecc:(...) ICMEntUniqID:icm.151064.1249 RCallKeySeq#:2) 12:04:52:662 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287294 12:04:52:662 CTIOS1-ctios Trace: >>CG:[call.5000.35287294]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287294 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000156 AlrtgDevID:(null) CallngDevID:88000156 CalldDevID:4126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287294 Trnk#:0 TrnkGrp#:0) 12:04:52:662 CTIOS1-ctios Trace: [call.5000.35287294]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000156. 12:04:52:662 CTIOS1-ctios Trace: CallConnection(88000156.1) created AgentObject (Device) for DeviceID(88000156). 12:04:52:662 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:04:52:662 CTIOS1-ctios Trace: Added CallConnection(88000156.1). 12:04:52:662 CTIOS1-ctios Trace: [call.5000.35287294]::CreateCallConnection(): CallConnection(88000156.1) created successfully. 12:04:52:662 CTIOS1-ctios Trace: >>CG:[call.5000.35287294]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287294 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:406 SGID:5240 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000156 AlrtgDevID:4126 CallngDevID:88000156 CalldDevID:4126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287294 Trnk#:0 TrnkGrp#:0) 12:04:52:663 CTIOS1-ctios Trace: [call.5000.35287294] Found CallConnection(88000156.1) for device 88000156. 12:04:52:663 CTIOS1-ctios Trace: [call.5000.35287294]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4126. 12:04:52:663 CTIOS1-ctios Trace: [call.5000.35287294] CallConnection(88000156.1) found DeviceID(4126) AgentID(442). 12:04:52:663 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:04:52:663 CTIOS1-ctios Trace: Added CallConnection(88000156.1). 12:04:52:663 CTIOS1-ctios Trace: [call.5000.35287294]::CreateCallConnection(): CallConnection(88000156.1) created successfully. 12:04:52:663 CTIOS1-ctios Trace: [call.5000.35287294.4126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4126), Button Mask(0x203f0001) 12:04:52:663 CTIOS1-ctios Trace: [call.5000.35287294.4126] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:04:52:754 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:406 SGID:5240 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:0) 12:04:52:754 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:52:754 CTIOS1-ctios Trace: >>CG:[call.5000.35287294]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287294 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287294 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000156 NewConnDevID:88000156 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287294 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517492))) 12:04:52:755 CTIOS1-ctios Trace: >>CG:[call.5000.35287294]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287294 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:406 SGID:5240 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4126 CallngDevID:88000156 CalldDevID:4126 LstRedirDevID:(null) AnsDevID:4126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287294 Trnk#:0 TrnkGrp#:0) 12:04:52:755 CTIOS1-ctios Trace: [call.5000.35287294] Found CallConnection(88000156.1). 12:04:52:755 CTIOS1-ctios Trace: [call.5000.35287294] Found CallConnection(88000156.1). 12:04:52:755 CTIOS1-ctios Trace: [call.5000.35287294.88000156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000156), Button Mask(0xbf01a6) 12:04:52:755 CTIOS1-ctios Trace: [call.5000.35287294.4126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4126), Button Mask(0x20bf01a6) 12:04:52:779 CTIOS1-ctios Trace: >>CG:[call.5000.35287294]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287294 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287294 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000156 NewConnDevID:88000156 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287294 ecc:(...)) 12:04:52:789 CTIOS1-ctios Trace: [call.5000.16788663] Found CallConnection(4021.0) for device 4021. 12:04:52:790 CTIOS1-ctios Trace: [call.5000.16788663] Found CallConnection(4021.0) for device 4021. 12:04:52:790 CTIOS1-ctios Trace: [call.5000.16788663] Found CallConnection(4021.0) for device 4021. 12:04:52:791 CTIOS1-ctios Trace: [call.5000.16788663] Found CallConnection(4021.0) for device 4021. 12:04:52:797 CTIOS1-ctios Trace: [call.5000.35287294] Found CallConnection(4126.0) for device 4126. 12:04:52:798 CTIOS1-ctios Trace: [call.5000.35287294] Found CallConnection(4126.0) for device 4126. 12:04:55:447 CTIOS1-ctios Trace: [call.5000.35287223] Found CallConnection(4099.0) for device 4099. 12:04:55:448 CTIOS1-ctios Trace: [call.5000.35287223] Found CallConnection(4099.0) for device 4099. 12:04:55:483 CTIOS1-ctios Trace: >>CG:[call.5000.35287223]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287223 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4099 RelDevID:4099 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287223) 12:04:55:484 CTIOS1-ctios Trace: [agent.5000.433] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:04:55:484 CTIOS1-ctios Trace: >>CG:[call.5000.35287223]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287223 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:16519 RelDevID:16519 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287223) 12:04:55:484 CTIOS1-ctios Trace: >>CG:[call.5000.35287223]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287223 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4099 MsgID:eCallClearedEvent DvrKey:call.5000.35287223) 12:04:55:484 CTIOS1-ctios Trace: >>CG:[call.5000.35287223]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287223 ConnDevIDTyp:0 ConnDevID:4099 MsgID:eCallEndEvent DvrKey:call.5000.35287223) 12:04:55:484 CTIOS1-ctios Trace: Removed CallConnection(4099.0). 12:04:55:484 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287223 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:04:55:484 CTIOS1-ctios Trace: >>CG:[agent.5000.433]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5206 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4099 AGID:433 AGInstr:4099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.433 AGAvailStatus:1) 12:04:55:485 CTIOS1-ctios Trace: [agent.5000.433] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:05:13:981 CTIOS1-ctios Trace: ->RCV[BANCOMER58-2892-2180 a=291][agent.5000.291]:eSetAgentStateRequest(eNotReady) 12:05:13:993 CTIOS1-ctios Trace: >>CG:[agent.5000.291]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2063 AGID:291 AGInstr:2063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.291 AGAvailStatus:0) 12:05:13:993 CTIOS1-ctios Trace: [agent.5000.291] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:05:13:993 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][agent.5000.291]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:05:13:994 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.291]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:05:13:994 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.291]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:05:13:994 CTIOS1-ctios Trace: >>CG:[agent.5000.291]:eSetAgentStateConf(UniqObjID:agent.5000.291 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER58-2892-2180) 12:05:13:994 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][agent.5000.291]:eSetAgentStateConf 12:05:19:699 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2204 ANI:5521595896 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1250 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1250 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1568) 12:05:19:700 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][]:eAgentPrecallEvent 12:05:19:703 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:05:19:703 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:19:704 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eReserved),Msk(0) 12:05:19:704 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.282]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:05:19:704 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.282]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:05:19:769 CTIOS1-ctios Trace: >>CG:[call.5000.35287297]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287297 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5521595896 DNIS:2204 Dialed#:3009 ConnDevID:5521595896 RCallKeyDay:151064 RCallKeyCID:1250 MsgID:eCallBeginEvent DvrKey:call.5000.35287297 ecc:(...) ICMEntUniqID:icm.151064.1250 RCallKeySeq#:2) 12:05:19:769 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287297 12:05:19:769 CTIOS1-ctios Trace: >>CG:[call.5000.35287297]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287297 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:5521595896 AlrtgDevID:(null) CallngDevID:5521595896 CalldDevID:2204 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287297 Trnk#:0 TrnkGrp#:0) 12:05:19:769 CTIOS1-ctios Trace: [call.5000.35287297]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 5521595896. 12:05:19:769 CTIOS1-ctios Trace: CallConnection(5521595896.1) created AgentObject (Device) for DeviceID(5521595896). 12:05:19:769 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:05:19:769 CTIOS1-ctios Trace: Added CallConnection(5521595896.1). 12:05:19:769 CTIOS1-ctios Trace: [call.5000.35287297]::CreateCallConnection(): CallConnection(5521595896.1) created successfully. 12:05:19:770 CTIOS1-ctios Trace: >>CG:[call.5000.35287297]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287297 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:5521595896 AlrtgDevID:2204 CallngDevID:5521595896 CalldDevID:2204 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287297 Trnk#:0 TrnkGrp#:0) 12:05:19:770 CTIOS1-ctios Trace: [call.5000.35287297] Found CallConnection(5521595896.1) for device 5521595896. 12:05:19:770 CTIOS1-ctios Trace: [call.5000.35287297]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2204. 12:05:19:770 CTIOS1-ctios Trace: [call.5000.35287297] CallConnection(5521595896.1) found DeviceID(2204) AgentID(282). 12:05:19:770 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:05:19:770 CTIOS1-ctios Trace: Added CallConnection(5521595896.1). 12:05:19:770 CTIOS1-ctios Trace: [call.5000.35287297]::CreateCallConnection(): CallConnection(5521595896.1) created successfully. 12:05:19:770 CTIOS1-ctios Trace: [call.5000.35287297.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683f0001) 12:05:19:770 CTIOS1-ctios Trace: [call.5000.35287297.2204] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:05:19:770 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287297.2204]:eCallBeginEvent 12:05:19:770 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287297.2204]:eButtonEnablementMaskChange,Msk(683f0001) 12:05:19:770 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287297.2204]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:05:19:774 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:05:19:774 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:19:774 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eTalking),Msk(0) 12:05:19:774 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.282]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:05:19:774 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.282]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:05:19:775 CTIOS1-ctios Trace: >>CG:[call.5000.35287297]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287297 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287297 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5521595896 NewConnDevID:5521595896 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287297 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517519))) 12:05:19:775 CTIOS1-ctios Trace: >>CG:[call.5000.35287297]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287297 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2204 CallngDevID:5521595896 CalldDevID:2204 LstRedirDevID:(null) AnsDevID:2204 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287297 Trnk#:0 TrnkGrp#:0) 12:05:19:775 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287297.2204]:eCallDataUpdateEvent,Msk(683f0001) 12:05:19:775 CTIOS1-ctios Trace: [call.5000.35287297] Found CallConnection(5521595896.1). 12:05:19:775 CTIOS1-ctios Trace: [call.5000.35287297] Found CallConnection(5521595896.1). 12:05:19:775 CTIOS1-ctios Trace: [call.5000.35287297.5521595896] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(5521595896), Button Mask(0xbf01a6) 12:05:19:775 CTIOS1-ctios Trace: [call.5000.35287297.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x68bf01a6) 12:05:19:775 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287297.2204]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:05:19:775 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287297.2204]:eCallEstablishedEvent,Msk(68bf01a6) 12:05:19:831 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.35287297.2204]:eSetCallDataRequest 12:05:19:837 CTIOS1-ctios Trace: >>CG:[call.5000.35287297]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287297 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287297 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5521595896 NewConnDevID:5521595896 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287297 ecc:(...)) 12:05:19:837 CTIOS1-ctios Trace: >>CG:[call.5000.35287297.2204]:eSetCallDataConf(UniqObjID:call.5000.35287297.2204 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER43-4084-3052) 12:05:19:838 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287297.2204]:eCallDataUpdateEvent,Msk(68bf01a6) 12:05:20:310 CTIOS1-ctios Trace: [call.5000.35287297] Found CallConnection(2204.0) for device 2204. 12:05:20:317 CTIOS1-ctios Trace: [call.5000.35287297] Found CallConnection(2204.0) for device 2204. 12:05:22:217 CTIOS1-ctios Trace: CServiceBroker::CollectTrash: returning. [0] Snapshot Requests made for [0] Calls 12:05:23:779 CTIOS1-ctios Trace: [call.5000.35287247] Found CallConnection(4111.0) for device 4111. 12:05:23:780 CTIOS1-ctios Trace: [call.5000.35287247] Found CallConnection(4111.0) for device 4111. 12:05:23:815 CTIOS1-ctios Trace: >>CG:[call.5000.35287247]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287247 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4111 RelDevID:4111 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287247) 12:05:23:815 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:23:815 CTIOS1-ctios Trace: >>CG:[call.5000.35287247]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287247 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:93009 RelDevID:93009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287247) 12:05:23:815 CTIOS1-ctios Trace: >>CG:[call.5000.35287247]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287247 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4111 MsgID:eCallClearedEvent DvrKey:call.5000.35287247) 12:05:23:816 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287247.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:05:23:816 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287247.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:05:23:816 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287247.4111]:eCallClearedEvent,Msk(3c0000) 12:05:23:817 CTIOS1-ctios Trace: >>CG:[call.5000.35287247]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287247 ConnDevIDTyp:0 ConnDevID:4111 MsgID:eCallEndEvent DvrKey:call.5000.35287247) 12:05:23:817 CTIOS1-ctios Trace: Removed CallConnection(4111.0). 12:05:23:817 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287247 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:05:23:817 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:05:23:818 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:05:23:818 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287247.4111]:eCallEndEvent 12:05:23:818 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:05:26:584 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][agent.5000.298]:eSetAgentStateRequest(eAvailable) 12:05:26:592 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:1) 12:05:26:592 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:05:26:594 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:05:26:594 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.298]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:05:26:594 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.298]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:05:26:595 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eSetAgentStateConf(UniqObjID:agent.5000.298 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER53-4112-2404) 12:05:26:595 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eSetAgentStateConf 12:05:26:682 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][agent.5000.437]:eSetAgentStateRequest(eAvailable) 12:05:26:687 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:1) 12:05:26:688 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:05:26:688 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:05:26:688 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eSetAgentStateConf(UniqObjID:agent.5000.437 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-1112-3216) 12:05:26:688 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eSetAgentStateConf 12:05:31:658 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2090 ANI:12 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1252 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1252 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1570) 12:05:31:659 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][]:eAgentPrecallEvent 12:05:31:663 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:05:31:663 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:31:664 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eReserved),Msk(0) 12:05:31:664 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:05:31:664 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:05:31:743 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287300 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:12 DNIS:2090 Dialed#:3009 ConnDevID:12 RCallKeyDay:151064 RCallKeyCID:1252 MsgID:eCallBeginEvent DvrKey:call.5000.35287300 ecc:(...) ICMEntUniqID:icm.151064.1252 RCallKeySeq#:2) 12:05:31:743 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287300 12:05:31:743 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287300 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:12 AlrtgDevID:(null) CallngDevID:12 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287300 Trnk#:0 TrnkGrp#:0) 12:05:31:743 CTIOS1-ctios Trace: [call.5000.35287300]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 12. 12:05:31:743 CTIOS1-ctios Trace: CallConnection(12.1) created AgentObject (Device) for DeviceID(12). 12:05:31:743 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:05:31:743 CTIOS1-ctios Trace: Added CallConnection(12.1). 12:05:31:743 CTIOS1-ctios Trace: [call.5000.35287300]::CreateCallConnection(): CallConnection(12.1) created successfully. 12:05:31:744 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287300 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:12 AlrtgDevID:2090 CallngDevID:12 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287300 Trnk#:0 TrnkGrp#:0) 12:05:31:744 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(12.1) for device 12. 12:05:31:744 CTIOS1-ctios Trace: [call.5000.35287300]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2090. 12:05:31:744 CTIOS1-ctios Trace: [call.5000.35287300] CallConnection(12.1) found DeviceID(2090) AgentID(236). 12:05:31:744 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:05:31:744 CTIOS1-ctios Trace: Added CallConnection(12.1). 12:05:31:745 CTIOS1-ctios Trace: [call.5000.35287300]::CreateCallConnection(): CallConnection(12.1) created successfully. 12:05:31:745 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683f0001) 12:05:31:745 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:05:31:745 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallBeginEvent 12:05:31:745 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(683f0001) 12:05:31:745 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:05:31:748 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:05:31:748 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:31:748 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287300 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287300 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:12 NewConnDevID:12 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287300 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517531))) 12:05:31:749 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:05:31:749 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:05:31:749 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:05:31:749 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallDataUpdateEvent,Msk(683f0001) 12:05:31:749 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287300 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2090 CallngDevID:12 CalldDevID:2090 LstRedirDevID:(null) AnsDevID:2090 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287300 Trnk#:0 TrnkGrp#:0) 12:05:31:749 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(12.1). 12:05:31:749 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(12.1). 12:05:31:749 CTIOS1-ctios Trace: [call.5000.35287300.12] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(12), Button Mask(0xbf01a6) 12:05:31:749 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x68bf01a6) 12:05:31:749 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:05:31:749 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallEstablishedEvent,Msk(68bf01a6) 12:05:31:959 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287300.2090]:eSetCallDataRequest 12:05:31:964 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287300 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287300 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:12 NewConnDevID:12 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287300 ecc:(...)) 12:05:31:965 CTIOS1-ctios Trace: >>CG:[call.5000.35287300.2090]:eSetCallDataConf(UniqObjID:call.5000.35287300.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:05:31:965 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallDataUpdateEvent,Msk(68bf01a6) 12:05:32:289 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0) for device 2090. 12:05:32:298 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0) for device 2090. 12:05:34:126 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4087 ANI:9212127160 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1253 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1253 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1572) 12:05:34:126 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][]:eAgentPrecallEvent 12:05:34:129 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:05:34:129 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:34:129 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eReserved),Msk(0) 12:05:34:255 CTIOS1-ctios Trace: >>CG:[call.5000.35287303]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287303 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:9212127160 DNIS:4087 Dialed#:3021 ConnDevID:9212127160 RCallKeyDay:151064 RCallKeyCID:1253 MsgID:eCallBeginEvent DvrKey:call.5000.35287303 ecc:(...) ICMEntUniqID:icm.151064.1253 RCallKeySeq#:2) 12:05:34:255 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287303 12:05:34:255 CTIOS1-ctios Trace: >>CG:[call.5000.35287303]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287303 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9212127160 AlrtgDevID:(null) CallngDevID:9212127160 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287303 Trnk#:0 TrnkGrp#:0) 12:05:34:255 CTIOS1-ctios Trace: [call.5000.35287303]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9212127160. 12:05:34:255 CTIOS1-ctios Trace: CallConnection(9212127160.1) created AgentObject (Device) for DeviceID(9212127160). 12:05:34:256 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:05:34:256 CTIOS1-ctios Trace: Added CallConnection(9212127160.1). 12:05:34:256 CTIOS1-ctios Trace: [call.5000.35287303]::CreateCallConnection(): CallConnection(9212127160.1) created successfully. 12:05:34:256 CTIOS1-ctios Trace: >>CG:[call.5000.35287303]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287303 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:9212127160 AlrtgDevID:4087 CallngDevID:9212127160 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287303 Trnk#:0 TrnkGrp#:0) 12:05:34:256 CTIOS1-ctios Trace: [call.5000.35287303] Found CallConnection(9212127160.1) for device 9212127160. 12:05:34:256 CTIOS1-ctios Trace: [call.5000.35287303]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4087. 12:05:34:256 CTIOS1-ctios Trace: [call.5000.35287303] CallConnection(9212127160.1) found DeviceID(4087) AgentID(429). 12:05:34:256 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:05:34:256 CTIOS1-ctios Trace: Added CallConnection(9212127160.1). 12:05:34:256 CTIOS1-ctios Trace: [call.5000.35287303]::CreateCallConnection(): CallConnection(9212127160.1) created successfully. 12:05:34:256 CTIOS1-ctios Trace: [call.5000.35287303.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683f0001) 12:05:34:256 CTIOS1-ctios Trace: [call.5000.35287303.4087] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:05:34:256 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287303.4087]:eCallBeginEvent 12:05:34:256 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287303.4087]:eButtonEnablementMaskChange,Msk(683f0001) 12:05:34:256 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287303.4087]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:05:34:344 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:05:34:344 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:34:344 CTIOS1-ctios Trace: >>CG:[call.5000.35287303]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287303 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287303 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9212127160 NewConnDevID:9212127160 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287303 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517533))) 12:05:34:345 CTIOS1-ctios Trace: >>CG:[call.5000.35287303]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287303 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:9212127160 CalldDevID:4087 LstRedirDevID:(null) AnsDevID:4087 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287303 Trnk#:0 TrnkGrp#:0) 12:05:34:345 CTIOS1-ctios Trace: [call.5000.35287303] Found CallConnection(9212127160.1). 12:05:34:345 CTIOS1-ctios Trace: [call.5000.35287303] Found CallConnection(9212127160.1). 12:05:34:345 CTIOS1-ctios Trace: [call.5000.35287303.9212127160] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(9212127160), Button Mask(0xbf01a6) 12:05:34:345 CTIOS1-ctios Trace: [call.5000.35287303.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf01a6) 12:05:34:345 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:05:34:345 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287303.4087]:eCallDataUpdateEvent,Msk(683f0001) 12:05:34:345 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287303.4087]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:05:34:345 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287303.4087]:eCallEstablishedEvent,Msk(68bf01a6) 12:05:34:379 CTIOS1-ctios Trace: [call.5000.35287303] Found CallConnection(4087.0) for device 4087. 12:05:34:380 CTIOS1-ctios Trace: [call.5000.35287303] Found CallConnection(4087.0) for device 4087. 12:05:34:397 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35287303.4087]:eSetCallDataRequest 12:05:34:403 CTIOS1-ctios Trace: >>CG:[call.5000.35287303]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287303 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287303 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9212127160 NewConnDevID:9212127160 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287303 ecc:(...)) 12:05:34:403 CTIOS1-ctios Trace: >>CG:[call.5000.35287303.4087]:eSetCallDataConf(UniqObjID:call.5000.35287303.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:05:34:403 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287303.4087]:eCallDataUpdateEvent,Msk(68bf01a6) 12:05:34:923 CTIOS1-ctios Trace: [call.5000.35287219] Found CallConnection(2180.0) for device 2180. 12:05:34:925 CTIOS1-ctios Trace: [call.5000.35287219] Found CallConnection(2180.0) for device 2180. 12:05:34:925 CTIOS1-ctios Trace: >>CG:[call.5000.35287219]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287219 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2180 RelDevID:2180 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287219) 12:05:34:925 CTIOS1-ctios Trace: [agent.5000.274] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:34:925 CTIOS1-ctios Trace: >>CG:[call.5000.35287219]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287219 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:50 RelDevID:50 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287219) 12:05:34:925 CTIOS1-ctios Trace: >>CG:[call.5000.35287219]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287219 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:50 MsgID:eCallClearedEvent DvrKey:call.5000.35287219) 12:05:34:925 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287219.2180]:eCallConnectionClearedEvent,Msk(3c0000) 12:05:34:925 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287219.2180]:eCallConnectionClearedEvent,Msk(3c0000) 12:05:34:925 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287219.2180]:eCallClearedEvent,Msk(3c0000) 12:05:34:926 CTIOS1-ctios Trace: >>CG:[call.5000.35287219]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287219 ConnDevIDTyp:1 ConnDevID:50 MsgID:eCallEndEvent DvrKey:call.5000.35287219) 12:05:34:926 CTIOS1-ctios Trace: Removed CallConnection(50.1). 12:05:34:926 CTIOS1-ctios Trace: Removed CallConnection(2180.0). 12:05:34:926 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287219 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:05:34:927 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5120 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2180 AGID:274 AGInstr:2180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.274 AGAvailStatus:1) 12:05:34:927 CTIOS1-ctios Trace: [agent.5000.274] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:05:34:927 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287219.2180]:eCallEndEvent 12:05:34:927 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:05:34:927 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.274]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:05:34:927 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.274]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:05:35:629 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4036 ANI:2222266181 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1254 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1254 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1573) 12:05:35:630 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][]:eAgentPrecallEvent 12:05:35:633 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:05:35:633 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:35:633 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eReserved),Msk(0) 12:05:35:743 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287306 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2222266181 DNIS:4036 Dialed#:3021 ConnDevID:2222266181 RCallKeyDay:151064 RCallKeyCID:1254 MsgID:eCallBeginEvent DvrKey:call.5000.35287306 ecc:(...) ICMEntUniqID:icm.151064.1254 RCallKeySeq#:2) 12:05:35:743 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287306 12:05:35:744 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287306 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2222266181 AlrtgDevID:(null) CallngDevID:2222266181 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287306 Trnk#:0 TrnkGrp#:0) 12:05:35:744 CTIOS1-ctios Trace: [call.5000.35287306]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2222266181. 12:05:35:744 CTIOS1-ctios Trace: CallConnection(2222266181.1) created AgentObject (Device) for DeviceID(2222266181). 12:05:35:744 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:05:35:744 CTIOS1-ctios Trace: Added CallConnection(2222266181.1). 12:05:35:744 CTIOS1-ctios Trace: [call.5000.35287306]::CreateCallConnection(): CallConnection(2222266181.1) created successfully. 12:05:35:744 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287306 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2222266181 AlrtgDevID:4036 CallngDevID:2222266181 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287306 Trnk#:0 TrnkGrp#:0) 12:05:35:744 CTIOS1-ctios Trace: [call.5000.35287306] Found CallConnection(2222266181.1) for device 2222266181. 12:05:35:744 CTIOS1-ctios Trace: [call.5000.35287306]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4036. 12:05:35:744 CTIOS1-ctios Trace: [call.5000.35287306] CallConnection(2222266181.1) found DeviceID(4036) AgentID(412). 12:05:35:744 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:05:35:744 CTIOS1-ctios Trace: Added CallConnection(2222266181.1). 12:05:35:744 CTIOS1-ctios Trace: [call.5000.35287306]::CreateCallConnection(): CallConnection(2222266181.1) created successfully. 12:05:35:745 CTIOS1-ctios Trace: [call.5000.35287306.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683f0001) 12:05:35:745 CTIOS1-ctios Trace: [call.5000.35287306.4036] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:05:35:745 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eCallBeginEvent 12:05:35:745 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eButtonEnablementMaskChange,Msk(683f0001) 12:05:35:745 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:05:35:824 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:05:35:824 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:35:825 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287306 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287306 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2222266181 NewConnDevID:2222266181 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287306 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517535))) 12:05:35:825 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287306 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4036 CallngDevID:2222266181 CalldDevID:4036 LstRedirDevID:(null) AnsDevID:4036 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287306 Trnk#:0 TrnkGrp#:0) 12:05:35:825 CTIOS1-ctios Trace: [call.5000.35287306] Found CallConnection(2222266181.1). 12:05:35:825 CTIOS1-ctios Trace: [call.5000.35287306] Found CallConnection(2222266181.1). 12:05:35:825 CTIOS1-ctios Trace: [call.5000.35287306.2222266181] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2222266181), Button Mask(0xbf01a6) 12:05:35:825 CTIOS1-ctios Trace: [call.5000.35287306.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf01a6) 12:05:35:826 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:05:35:826 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eCallDataUpdateEvent,Msk(683f0001) 12:05:35:826 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:05:35:826 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eCallEstablishedEvent,Msk(68bf01a6) 12:05:35:839 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35287306.4036]:eSetCallDataRequest 12:05:35:845 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287306 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287306 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2222266181 NewConnDevID:2222266181 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287306 ecc:(...)) 12:05:35:846 CTIOS1-ctios Trace: >>CG:[call.5000.35287306.4036]:eSetCallDataConf(UniqObjID:call.5000.35287306.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:05:35:846 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eCallDataUpdateEvent,Msk(68bf01a6) 12:05:35:859 CTIOS1-ctios Trace: [call.5000.35287306] Found CallConnection(4036.0) for device 4036. 12:05:35:860 CTIOS1-ctios Trace: [call.5000.35287306] Found CallConnection(4036.0) for device 4036. 12:05:37:062 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4111 ANI:2222366322 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1255 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1255 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1574) 12:05:37:062 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][]:eAgentPrecallEvent 12:05:37:065 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:05:37:065 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:37:065 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eReserved),Msk(0) 12:05:37:183 CTIOS1-ctios Trace: >>CG:[call.5000.35287309]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287309 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2222366322 DNIS:4111 Dialed#:3021 ConnDevID:2222366322 RCallKeyDay:151064 RCallKeyCID:1255 MsgID:eCallBeginEvent DvrKey:call.5000.35287309 ecc:(...) ICMEntUniqID:icm.151064.1255 RCallKeySeq#:2) 12:05:37:183 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287309 12:05:37:183 CTIOS1-ctios Trace: >>CG:[call.5000.35287309]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287309 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2222366322 AlrtgDevID:(null) CallngDevID:2222366322 CalldDevID:4111 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287309 Trnk#:0 TrnkGrp#:0) 12:05:37:184 CTIOS1-ctios Trace: [call.5000.35287309]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2222366322. 12:05:37:184 CTIOS1-ctios Trace: CallConnection(2222366322.1) created AgentObject (Device) for DeviceID(2222366322). 12:05:37:184 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:05:37:184 CTIOS1-ctios Trace: Added CallConnection(2222366322.1). 12:05:37:184 CTIOS1-ctios Trace: [call.5000.35287309]::CreateCallConnection(): CallConnection(2222366322.1) created successfully. 12:05:37:184 CTIOS1-ctios Trace: >>CG:[call.5000.35287309]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287309 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2222366322 AlrtgDevID:4111 CallngDevID:2222366322 CalldDevID:4111 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287309 Trnk#:0 TrnkGrp#:0) 12:05:37:184 CTIOS1-ctios Trace: [call.5000.35287309] Found CallConnection(2222366322.1) for device 2222366322. 12:05:37:184 CTIOS1-ctios Trace: [call.5000.35287309]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4111. 12:05:37:184 CTIOS1-ctios Trace: [call.5000.35287309] CallConnection(2222366322.1) found DeviceID(4111) AgentID(437). 12:05:37:184 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:05:37:184 CTIOS1-ctios Trace: Added CallConnection(2222366322.1). 12:05:37:184 CTIOS1-ctios Trace: [call.5000.35287309]::CreateCallConnection(): CallConnection(2222366322.1) created successfully. 12:05:37:185 CTIOS1-ctios Trace: [call.5000.35287309.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683f0001) 12:05:37:185 CTIOS1-ctios Trace: [call.5000.35287309.4111] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:05:37:185 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287309.4111]:eCallBeginEvent 12:05:37:185 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287309.4111]:eButtonEnablementMaskChange,Msk(683f0001) 12:05:37:185 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287309.4111]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:05:37:273 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:05:37:274 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:37:274 CTIOS1-ctios Trace: >>CG:[call.5000.35287309]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287309 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287309 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2222366322 NewConnDevID:2222366322 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287309 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517536))) 12:05:37:275 CTIOS1-ctios Trace: >>CG:[call.5000.35287309]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287309 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4111 CallngDevID:2222366322 CalldDevID:4111 LstRedirDevID:(null) AnsDevID:4111 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287309 Trnk#:0 TrnkGrp#:0) 12:05:37:275 CTIOS1-ctios Trace: [call.5000.35287309] Found CallConnection(2222366322.1). 12:05:37:275 CTIOS1-ctios Trace: [call.5000.35287309] Found CallConnection(2222366322.1). 12:05:37:275 CTIOS1-ctios Trace: [call.5000.35287309.2222366322] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2222366322), Button Mask(0xbf01a6) 12:05:37:275 CTIOS1-ctios Trace: [call.5000.35287309.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:05:37:275 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:05:37:275 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287309.4111]:eCallDataUpdateEvent,Msk(683f0001) 12:05:37:275 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287309.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:05:37:275 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287309.4111]:eCallEstablishedEvent,Msk(68bf01a6) 12:05:37:304 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287309.4111]:eSetCallDataRequest 12:05:37:306 CTIOS1-ctios Trace: [call.5000.35287309] Found CallConnection(4111.0) for device 4111. 12:05:37:306 CTIOS1-ctios Trace: [call.5000.35287309] Found CallConnection(4111.0) for device 4111. 12:05:37:311 CTIOS1-ctios Trace: >>CG:[call.5000.35287309]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287309 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287309 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2222366322 NewConnDevID:2222366322 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287309 ecc:(...)) 12:05:37:312 CTIOS1-ctios Trace: >>CG:[call.5000.35287309.4111]:eSetCallDataConf(UniqObjID:call.5000.35287309.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:05:37:312 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287309.4111]:eCallDataUpdateEvent,Msk(68bf01a6) 12:05:40:216 CTIOS1-ctios Trace: [call.5000.35287251] Found CallConnection(2099.0) for device 2099. 12:05:40:216 CTIOS1-ctios Trace: [call.5000.35287251] Found CallConnection(2099.0) for device 2099. 12:05:40:222 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:0) 12:05:40:222 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:40:222 CTIOS1-ctios Trace: >>CG:[call.5000.35287251]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287251 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2099 HldgDevID:2099 MsgID:eCallHeldEvent DvrKey:call.5000.35287251) 12:05:40:222 CTIOS1-ctios Trace: [call.5000.35287251] Found CallConnection(2099.0). 12:05:40:222 CTIOS1-ctios Trace: [call.5000.35287251.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x20bf000a) 12:05:40:222 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:40:222 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:40:222 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.338]:Monitored eAgentStateEvent(eHold),Msk(0) 12:05:40:222 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.338]:Monitored eAgentStateEvent(eHold),Msk(0) 12:05:40:222 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:05:40:222 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:05:40:222 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:40:222 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:40:222 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]: eCallHeldEvent,Msk(0) 12:05:40:222 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]: eCallHeldEvent,Msk(0) 12:05:40:222 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:40:222 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:40:224 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:0) 12:05:40:224 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:40:224 CTIOS1-ctios Trace: >>CG:[call.5000.35287312]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287312 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2099 RCallKeyDay:151064 RCallKeyCID:1242 MsgID:eCallBeginEvent DvrKey:call.5000.35287312 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517413)) ICMEntUniqID:icm.151064.1242 RCallKeySeq#:3) 12:05:40:224 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287312 12:05:40:224 CTIOS1-ctios Trace: >>CG:[call.5000.35287312]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287312 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:210 SGID:5054 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2099 CallngDevID:2099 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287312 COCConnCID:35287251 COCCallConnDevIDTyp:0 COCCallConnDevID:2099) 12:05:40:224 CTIOS1-ctios Trace: [call.5000.35287312] CallConnection(2099.0) found DeviceID(2099) AgentID(338). 12:05:40:224 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:05:40:225 CTIOS1-ctios Trace: Added CallConnection(2099.0). 12:05:40:225 CTIOS1-ctios Trace: [call.5000.35287312]::CreateCallConnection(): CallConnection(2099.0) created successfully. 12:05:40:225 CTIOS1-ctios Trace: [call.5000.35287312.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x203c1000) 12:05:40:225 CTIOS1-ctios Trace: [call.5000.35287251.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x203c1000) 12:05:40:225 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:40:225 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:40:225 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.338]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:05:40:225 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.338]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:05:40:225 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287312.2099]:eCallBeginEvent 12:05:40:225 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287312.2099]:eCallBeginEvent 12:05:40:225 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287312.2099]:eButtonEnablementMaskChange 12:05:40:225 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287312.2099]:eButtonEnablementMaskChange 12:05:40:225 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:40:225 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:40:225 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:05:40:225 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:05:40:225 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:40:225 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:40:225 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287312.2099]:eCallBeginEvent 12:05:40:225 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287312.2099]:eCallBeginEvent 12:05:40:225 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:40:225 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:40:225 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287312.2099]:eCallServiceInitiatedEvent 12:05:40:225 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287312.2099]:eCallServiceInitiatedEvent 12:05:40:225 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:40:225 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:40:565 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:210 SGID:5054 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2297 ANI:99679 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1251 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1251 RCallKeySeq#:1 CallTypIDTag:5018 PreCallIIDTag:1569) 12:05:40:570 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:0) 12:05:40:570 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:40:571 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.334]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:05:40:571 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.334]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:05:40:638 CTIOS1-ctios Trace: >>CG:[call.5000.35287313]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287313 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:99679 DNIS:2297 Dialed#:3009 ConnDevID:99679 RCallKeyDay:151064 RCallKeyCID:1251 MsgID:eCallBeginEvent DvrKey:call.5000.35287313 ecc:(...) ICMEntUniqID:icm.151064.1251 RCallKeySeq#:2) 12:05:40:638 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287313 12:05:40:638 CTIOS1-ctios Trace: >>CG:[call.5000.35287313]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287313 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:99679 AlrtgDevID:(null) CallngDevID:99679 CalldDevID:2297 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287313 Trnk#:0 TrnkGrp#:0) 12:05:40:638 CTIOS1-ctios Trace: [call.5000.35287313]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 99679. 12:05:40:638 CTIOS1-ctios Trace: CallConnection(99679.1) created AgentObject (Device) for DeviceID(99679). 12:05:40:638 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:05:40:638 CTIOS1-ctios Trace: Added CallConnection(99679.1). 12:05:40:638 CTIOS1-ctios Trace: [call.5000.35287313]::CreateCallConnection(): CallConnection(99679.1) created successfully. 12:05:40:639 CTIOS1-ctios Trace: >>CG:[call.5000.35287313]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287313 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:210 SGID:5054 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:99679 AlrtgDevID:2297 CallngDevID:99679 CalldDevID:2297 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287313 Trnk#:0 TrnkGrp#:0) 12:05:40:639 CTIOS1-ctios Trace: [call.5000.35287313] Found CallConnection(99679.1) for device 99679. 12:05:40:639 CTIOS1-ctios Trace: [call.5000.35287313]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2297. 12:05:40:639 CTIOS1-ctios Trace: [call.5000.35287313] CallConnection(99679.1) found DeviceID(2297) AgentID(334). 12:05:40:639 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:05:40:639 CTIOS1-ctios Trace: Added CallConnection(99679.1). 12:05:40:639 CTIOS1-ctios Trace: [call.5000.35287313]::CreateCallConnection(): CallConnection(99679.1) created successfully. 12:05:40:640 CTIOS1-ctios Trace: [call.5000.35287313.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x203f0001) 12:05:40:640 CTIOS1-ctios Trace: [call.5000.35287313.2297] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:05:40:646 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:0) 12:05:40:646 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:40:646 CTIOS1-ctios Trace: >>CG:[call.5000.35287313]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287313 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287313 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:99679 NewConnDevID:99679 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287313 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517540))) 12:05:40:646 CTIOS1-ctios Trace: >>CG:[call.5000.35287313]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287313 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2297 CallngDevID:99679 CalldDevID:2297 LstRedirDevID:(null) AnsDevID:2297 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287313 Trnk#:0 TrnkGrp#:0) 12:05:40:646 CTIOS1-ctios Trace: [call.5000.35287313] Found CallConnection(99679.1). 12:05:40:646 CTIOS1-ctios Trace: [call.5000.35287313] Found CallConnection(99679.1). 12:05:40:646 CTIOS1-ctios Trace: [call.5000.35287313.99679] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(99679), Button Mask(0xbf01a6) 12:05:40:646 CTIOS1-ctios Trace: [call.5000.35287313.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x20bf01a6) 12:05:40:646 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.334]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:05:40:646 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.334]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:05:40:705 CTIOS1-ctios Trace: >>CG:[call.5000.35287313]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287313 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287313 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:99679 NewConnDevID:99679 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287313 ecc:(...)) 12:05:41:183 CTIOS1-ctios Trace: [call.5000.35287313] Found CallConnection(2297.0) for device 2297. 12:05:41:189 CTIOS1-ctios Trace: [call.5000.35287313] Found CallConnection(2297.0) for device 2297. 12:05:42:725 CTIOS1-ctios Trace: [call.5000.35287309] Found CallConnection(4111.0) for device 4111. 12:05:42:726 CTIOS1-ctios Trace: [call.5000.35287309] Found CallConnection(4111.0) for device 4111. 12:05:42:754 CTIOS1-ctios Trace: >>CG:[call.5000.35287309]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287309 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4111 RelDevID:4111 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287309) 12:05:42:754 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:42:754 CTIOS1-ctios Trace: >>CG:[call.5000.35287309]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287309 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2222366322 RelDevID:2222366322 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287309) 12:05:42:754 CTIOS1-ctios Trace: >>CG:[call.5000.35287309]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287309 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2222366322 MsgID:eCallClearedEvent DvrKey:call.5000.35287309) 12:05:42:755 CTIOS1-ctios Trace: >>CG:[call.5000.35287309]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287309 ConnDevIDTyp:1 ConnDevID:2222366322 MsgID:eCallEndEvent DvrKey:call.5000.35287309) 12:05:42:755 CTIOS1-ctios Trace: Removed CallConnection(2222366322.1). 12:05:42:755 CTIOS1-ctios Trace: Removed CallConnection(4111.0). 12:05:42:755 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287309 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:05:42:755 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:1) 12:05:42:755 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:05:42:755 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287309.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:05:42:755 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287309.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:05:42:755 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287309.4111]:eCallClearedEvent,Msk(3c0000) 12:05:42:755 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287309.4111]:eCallEndEvent 12:05:42:755 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:05:44:802 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][agent.5000.278]:eSetAgentStateRequest(eWorkReady) 12:05:44:802 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x38bf01a6) 12:05:44:803 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(38bf01a6) 12:05:44:808 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eSetAgentStateConf(UniqObjID:agent.5000.278 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-3864-3396) 12:05:44:808 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eSetAgentStateConf 12:05:45:720 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][call.5000.35287197.2192]:eSingleStepTransferRequest 12:05:45:737 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.0) for device 2192. 12:05:45:737 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.0) for device 2192. 12:05:45:764 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:05:45:764 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:45:765 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2192 HldgDevID:2192 MsgID:eCallHeldEvent DvrKey:call.5000.35287197) 12:05:45:765 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.0). 12:05:45:765 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283c0008) 12:05:45:765 CTIOS1-ctios Trace: >>CG:[call.5000.2130706732]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706732 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2192 RCallKeyDay:151064 RCallKeyCID:1232 MsgID:eCallBeginEvent DvrKey:call.5000.2130706732 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517287)) ICMEntUniqID:icm.151064.1232 RCallKeySeq#:3) 12:05:45:765 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706732 12:05:45:765 CTIOS1-ctios Trace: >>CG:[call.5000.2130706732]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706732 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2192 CallngDevID:2192 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706732 COCConnCID:35287197 COCCallConnDevIDTyp:0 COCCallConnDevID:2192) 12:05:45:765 CTIOS1-ctios Trace: [call.5000.2130706732] CallConnection(2192.0) found DeviceID(2192) AgentID(278). 12:05:45:765 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:05:45:765 CTIOS1-ctios Trace: Added CallConnection(2192.0). 12:05:45:765 CTIOS1-ctios Trace: [call.5000.2130706732]::CreateCallConnection(): CallConnection(2192.0) created successfully. 12:05:45:765 CTIOS1-ctios Trace: [call.5000.2130706732.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283c1000) 12:05:45:765 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283c1000) 12:05:45:766 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:05:45:766 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:45:766 CTIOS1-ctios Trace: >>CG:[call.5000.2130706732]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706732 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706732 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2193 ConnDevID:2192 NewConnDevID:2192 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706732 ecc:(...)) 12:05:45:766 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eHold),Msk(0) 12:05:45:766 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.278]:Monitored eAgentStateEvent(eHold),Msk(0) 12:05:45:767 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.278]:Monitored eAgentStateEvent(eHold),Msk(0) 12:05:45:767 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(283c0008) 12:05:45:767 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]: eCallHeldEvent,Msk(283c0008) 12:05:45:767 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706732.2192]:eButtonEnablementMaskChange,Msk(283c1000) 12:05:45:767 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(283c1000) 12:05:45:767 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706732.2192]:eCallBeginEvent,Msk(283c1000) 12:05:45:767 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706732.2192]:eCallServiceInitiatedEvent,Msk(283c1000) 12:05:45:767 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eTalking),Msk(0) 12:05:45:767 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.278]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:05:45:767 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.278]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:05:45:767 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706732.2192]:eCallDataUpdateEvent,Msk(283c1000) 12:05:45:767 CTIOS1-ctios Trace: >>CG:[call.5000.2130706732]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706732 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2192 CallngDevID:2192 CalldDevID:2192 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706732 CalldDevIDFull:2192.2193.2) 12:05:45:767 CTIOS1-ctios Trace: [call.5000.2130706732] Found CallConnection(2192.0) for device 2192. 12:05:45:767 CTIOS1-ctios Trace: >>CG:[call.5000.2130706732]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706732 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706732 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:56485 DNIS:2193 ConnDevID:2192 NewConnDevID:2192 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706732 ecc:(...)) 12:05:45:768 CTIOS1-ctios Trace: >>CG:[call.5000.2130706732]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706732 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2192 AlrtgDevID:(null) CallngDevID:2192 CalldDevID:2192 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706732 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:2192.2193.2) 12:05:45:768 CTIOS1-ctios Trace: [call.5000.2130706732] Found CallConnection(2192.0) for device 2192. 12:05:45:768 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283c1000) 12:05:45:768 CTIOS1-ctios Trace: >>CG:[call.5000.2130706732]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706732 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:3 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2192 AlrtgDevID:2192 CallngDevID:2192 CalldDevID:2192 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706732 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:2192.2193.2 CalldDevIDFull:2192.2193.2) 12:05:45:768 CTIOS1-ctios Trace: [call.5000.2130706732] Found CallConnection(2192.0) for device 2192. 12:05:45:768 CTIOS1-ctios Trace: [call.5000.2130706732.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283c0001) 12:05:45:768 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283c0008) 12:05:45:768 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706732.2192]:eCallOriginatedEvent,Msk(283c1000) 12:05:45:768 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706732.2192]:eCallDataUpdateEvent,Msk(283c1000) 12:05:45:768 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(283c1000) 12:05:45:768 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706732.2192]:eCallDeliveredEvent(LCS:Unknown),Msk(283c1000) 12:05:45:768 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706732.2192]:eButtonEnablementMaskChange,Msk(283c0001) 12:05:45:768 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(283c0008) 12:05:45:768 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706732.2192]:eCallDeliveredEvent(LCS:Unknown),Msk(283c0001) 12:05:45:769 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287197 NumParties:1 SecDevIDTyp:0 SecCID:2130706732 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:3 LineTyp:10 SGPri:0 MonID:0 PriDevID:56485 SecDevID:2192 TfrgDevID:2192 TfrdDevID:2192 MsgID:eCallTransferredEvent DvrKey:call.5000.35287197 TfrdDevIDFull:2192.2193.2ConnectedParty[1]:(ConnPtyCID:35287197 ConnPtyDevIDTyp:1 ConnPtyDevID:56485)) 12:05:45:769 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.0). 12:05:45:769 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283f0001) 12:05:45:769 CTIOS1-ctios Trace: [call.5000.2130706732.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283f0001) 12:05:45:769 CTIOS1-ctios Trace: >>CG:[call.5000.2130706732]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287197 NumParties:1 SecDevIDTyp:0 SecCID:2130706732 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:3 LineTyp:10 SGPri:0 MonID:0 PriDevID:56485 SecDevID:2192 TfrgDevID:2192 TfrdDevID:2192 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706732 TfrdDevIDFull:2192.2193.2ConnectedParty[1]:(ConnPtyCID:35287197 ConnPtyDevIDTyp:1 ConnPtyDevID:56485)) 12:05:45:769 CTIOS1-ctios Trace: [call.5000.2130706732]::FindTransferCommonDeviceID Found Transferring Device [2192] on both [call.5000.35287197] and [call.5000.2130706732]. 12:05:45:769 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.0). 12:05:45:769 CTIOS1-ctios Trace: [call.5000.2130706732] Found CallConnection(2192.0). 12:05:45:769 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283f0001) 12:05:45:769 CTIOS1-ctios Trace: [call.5000.2130706732.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283f0001) 12:05:45:769 CTIOS1-ctios Trace: [call.5000.2130706732.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283f0001) 12:05:45:769 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.0). 12:05:45:769 CTIOS1-ctios Trace: Removed CallConnection(2192.0). 12:05:45:769 CTIOS1-ctios Trace: Added CallConnection(56485.1). 12:05:45:769 CTIOS1-ctios Trace: [call.5000.2130706732] Moved CallConnection[56485.1] from [call.5000.35287197] to [call.5000.2130706732]. 12:05:45:770 CTIOS1-ctios Trace: [call.5000.2130706732.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283f0001) 12:05:45:770 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:1 ConnDevID:56485 MsgID:eCallEndEvent DvrKey:call.5000.35287197) 12:05:45:770 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287197 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:05:45:770 CTIOS1-ctios Trace: >>CG:[call.5000.2130706732]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706732 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287197 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2192 NewConnDevID:2192 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706732) 12:05:45:770 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2192 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197) 12:05:45:770 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:2192 ConnDevID:56485 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197 ecc:(...)) 12:05:45:771 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:05:45:771 CTIOS1-ctios Trace: [agent.5000.278]: Current Wrapup Mode = 1 12:05:45:771 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x281b0000. 12:05:45:771 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283f0001) 12:05:45:771 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(283f0001) 12:05:45:771 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706732.2192]:eButtonEnablementMaskChange,Msk(283f0001) 12:05:45:771 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallTransferredEvent,Msk(283f0001) 12:05:45:771 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(283f0001) 12:05:45:771 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706732.2192]:eButtonEnablementMaskChange,Msk(283f0001) 12:05:45:771 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallTransferredEvent,Msk(283f0001) 12:05:45:771 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706732.2192]:eButtonEnablementMaskChange,Msk(283f0001) 12:05:45:771 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallEndEvent 12:05:45:771 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706732.2192]:eButtonEnablementMaskChange,Msk(283f0001) 12:05:45:771 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706732.2192]:eCallTransferredEvent,Msk(283f0001) 12:05:45:771 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706732.2192]:eCallDataUpdateEvent,Msk(283f0001) 12:05:45:771 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(283f0001) 12:05:45:771 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(283f0001) 12:05:45:771 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(283f0001) 12:05:45:771 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eWorkReady),Msk(0) 12:05:45:772 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.278]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 12:05:45:772 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.278]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 12:05:45:774 CTIOS1-ctios Trace: >>CG:[call.5000.35287197.2192]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35287197 NewConnDevIDTyp:0 NewConnDevID:2192 UniqObjID:call.5000.35287197.2192 MsgID:eTransferCallConf TgtCILClntID:bancomer17-3864-3396) 12:05:45:774 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eTransferCallConf,Msk(283f0001) 12:05:46:387 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:05:46:387 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:46:387 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:56485 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197 ecc:(...)) 12:05:46:388 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:360 SGID:5068 AnsDevTyp:78 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2192.2193.2 CallngDevID:56485 CalldDevID:2192 LstRedirDevID:(null) AnsDevID:2192 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287197 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:2192.2193.2) 12:05:46:388 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(56485.1). 12:05:46:388 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.0). 12:05:46:388 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:46:388 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0xbf01a6) 12:05:46:388 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:46:388 CTIOS1-ctios Trace: [call.5000.35287197.56485] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(56485), Button Mask(0xbf01a6) 12:05:46:388 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eTalking),Msk(0) 12:05:46:388 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.278]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:05:46:389 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.278]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:05:46:389 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(283f0001) 12:05:46:389 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(bf01a6) 12:05:46:389 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallEstablishedEvent,Msk(bf01a6) 12:05:46:390 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0) for device 2192. 12:05:46:393 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0) for device 2192. 12:05:46:413 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][call.5000.35287197.2192]:eSetCallDataRequest 12:05:46:417 CTIOS1-ctios Trace: >>CG:[call.5000.35287197.2192]:eSetCallDataConf(UniqObjID:call.5000.35287197.2192 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3864-3396) 12:05:52:199 CTIOS1-ctios Trace: >>CG:[call.5000.35287312]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287312 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2099 RelDevID:2099 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287312) 12:05:52:199 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:52:199 CTIOS1-ctios Trace: [call.5000.35287251.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x20bf000a) 12:05:52:200 CTIOS1-ctios Trace: >>CG:[call.5000.35287312]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287312 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2099 MsgID:eCallClearedEvent DvrKey:call.5000.35287312) 12:05:52:200 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:05:52:200 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:05:52:200 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:52:200 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:52:200 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287312.2099]:eCallConnectionClearedEvent,Msk(0) 12:05:52:200 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287312.2099]:eCallConnectionClearedEvent,Msk(0) 12:05:52:200 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:52:200 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:52:201 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287312.2099]:eCallClearedEvent,Msk(0) 12:05:52:201 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287312.2099]:eCallClearedEvent,Msk(0) 12:05:52:201 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:52:201 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:52:202 CTIOS1-ctios Trace: >>CG:[call.5000.35287312]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287312 ConnDevIDTyp:0 ConnDevID:2099 MsgID:eCallEndEvent DvrKey:call.5000.35287312) 12:05:52:202 CTIOS1-ctios Trace: [call.5000.35287251.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x20bf000a) 12:05:52:202 CTIOS1-ctios Trace: Removed CallConnection(2099.0). 12:05:52:202 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287312 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:05:52:202 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:0) 12:05:52:203 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:52:203 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:05:52:203 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:05:52:203 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:52:203 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:52:203 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287312.2099]:eCallEndEvent 12:05:52:203 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287312.2099]:eCallEndEvent 12:05:52:203 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:52:203 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:52:203 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:52:203 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:52:203 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.338]:Monitored eAgentStateEvent(eHold),Msk(0) 12:05:52:204 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.338]:Monitored eAgentStateEvent(eHold),Msk(0) 12:05:53:456 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:0) 12:05:53:456 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:53:457 CTIOS1-ctios Trace: >>CG:[call.5000.35287251]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287251 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2099 RetrvDevID:2099 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287251) 12:05:53:457 CTIOS1-ctios Trace: [call.5000.35287251] Found CallConnection(2099.0). 12:05:53:457 CTIOS1-ctios Trace: [call.5000.35287251.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x20bf01a6) 12:05:53:457 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:53:457 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:53:457 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.338]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:05:53:457 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.338]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:05:53:458 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:05:53:458 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:05:53:458 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:53:458 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:53:458 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eCallRetrievedEvent,Msk(0) 12:05:53:458 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eCallRetrievedEvent,Msk(0) 12:05:53:458 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:53:458 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:53:461 CTIOS1-ctios Trace: [call.5000.35287251] Found CallConnection(2099.0) for device 2099. 12:05:53:468 CTIOS1-ctios Trace: [call.5000.35287251] Found CallConnection(2099.0) for device 2099. 12:05:55:119 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2156 ANI:5553403500 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1256 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1256 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1575) 12:05:55:120 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][]:eAgentPrecallEvent 12:05:55:124 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:0) 12:05:55:124 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:55:124 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eReserved),Msk(0) 12:05:55:124 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.266]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:05:55:124 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.266]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:05:55:196 CTIOS1-ctios Trace: >>CG:[call.5000.35287320]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287320 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5553403500 DNIS:2156 Dialed#:3009 ConnDevID:5553403500 RCallKeyDay:151064 RCallKeyCID:1256 MsgID:eCallBeginEvent DvrKey:call.5000.35287320 ecc:(...) ICMEntUniqID:icm.151064.1256 RCallKeySeq#:2) 12:05:55:197 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287320 12:05:55:197 CTIOS1-ctios Trace: >>CG:[call.5000.35287320]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287320 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:5553403500 AlrtgDevID:(null) CallngDevID:5553403500 CalldDevID:2156 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287320 Trnk#:0 TrnkGrp#:0) 12:05:55:197 CTIOS1-ctios Trace: [call.5000.35287320]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 5553403500. 12:05:55:197 CTIOS1-ctios Trace: CallConnection(5553403500.1) created AgentObject (Device) for DeviceID(5553403500). 12:05:55:197 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:05:55:197 CTIOS1-ctios Trace: Added CallConnection(5553403500.1). 12:05:55:197 CTIOS1-ctios Trace: [call.5000.35287320]::CreateCallConnection(): CallConnection(5553403500.1) created successfully. 12:05:55:197 CTIOS1-ctios Trace: >>CG:[call.5000.35287320]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287320 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:5553403500 AlrtgDevID:2156 CallngDevID:5553403500 CalldDevID:2156 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287320 Trnk#:0 TrnkGrp#:0) 12:05:55:197 CTIOS1-ctios Trace: [call.5000.35287320] Found CallConnection(5553403500.1) for device 5553403500. 12:05:55:197 CTIOS1-ctios Trace: [call.5000.35287320]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2156. 12:05:55:197 CTIOS1-ctios Trace: [call.5000.35287320] CallConnection(5553403500.1) found DeviceID(2156) AgentID(266). 12:05:55:197 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:05:55:197 CTIOS1-ctios Trace: Added CallConnection(5553403500.1). 12:05:55:197 CTIOS1-ctios Trace: [call.5000.35287320]::CreateCallConnection(): CallConnection(5553403500.1) created successfully. 12:05:55:198 CTIOS1-ctios Trace: [call.5000.35287320.2156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2156), Button Mask(0x683f0001) 12:05:55:198 CTIOS1-ctios Trace: [call.5000.35287320.2156] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:05:55:198 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287320.2156]:eCallBeginEvent 12:05:55:198 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287320.2156]:eButtonEnablementMaskChange,Msk(683f0001) 12:05:55:198 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287320.2156]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:05:55:202 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:0) 12:05:55:202 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:55:202 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eTalking),Msk(0) 12:05:55:202 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.266]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:05:55:202 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.266]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:05:55:202 CTIOS1-ctios Trace: >>CG:[call.5000.35287320]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287320 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287320 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5553403500 NewConnDevID:5553403500 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287320 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517554))) 12:05:55:202 CTIOS1-ctios Trace: >>CG:[call.5000.35287320]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287320 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2156 CallngDevID:5553403500 CalldDevID:2156 LstRedirDevID:(null) AnsDevID:2156 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287320 Trnk#:0 TrnkGrp#:0) 12:05:55:202 CTIOS1-ctios Trace: [call.5000.35287320] Found CallConnection(5553403500.1). 12:05:55:202 CTIOS1-ctios Trace: [call.5000.35287320] Found CallConnection(5553403500.1). 12:05:55:202 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287320.2156]:eCallDataUpdateEvent,Msk(683f0001) 12:05:55:202 CTIOS1-ctios Trace: [call.5000.35287320.5553403500] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(5553403500), Button Mask(0xbf01a6) 12:05:55:202 CTIOS1-ctios Trace: [call.5000.35287320.2156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2156), Button Mask(0x68bf01a6) 12:05:55:202 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287320.2156]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:05:55:203 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287320.2156]:eCallEstablishedEvent,Msk(68bf01a6) 12:05:55:282 CTIOS1-ctios Trace: ->RCV[BANCOMER22-3924-3912 a=266][call.5000.35287320.2156]:eSetCallDataRequest 12:05:55:288 CTIOS1-ctios Trace: >>CG:[call.5000.35287320]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287320 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287320 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5553403500 NewConnDevID:5553403500 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287320 ecc:(...)) 12:05:55:288 CTIOS1-ctios Trace: >>CG:[call.5000.35287320.2156]:eSetCallDataConf(UniqObjID:call.5000.35287320.2156 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER22-3924-3912) 12:05:55:289 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287320.2156]:eCallDataUpdateEvent,Msk(68bf01a6) 12:05:55:750 CTIOS1-ctios Trace: [call.5000.35287320] Found CallConnection(2156.0) for device 2156. 12:05:55:756 CTIOS1-ctios Trace: [call.5000.35287320] Found CallConnection(2156.0) for device 2156. 12:05:56:626 CTIOS1-ctios Trace: [call.5000.35287251] Found CallConnection(2099.0) for device 2099. 12:05:56:627 CTIOS1-ctios Trace: [call.5000.35287251] Found CallConnection(2099.0) for device 2099. 12:05:56:634 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:0) 12:05:56:634 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:56:634 CTIOS1-ctios Trace: >>CG:[call.5000.35287251]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287251 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2099 HldgDevID:2099 MsgID:eCallHeldEvent DvrKey:call.5000.35287251) 12:05:56:634 CTIOS1-ctios Trace: [call.5000.35287251] Found CallConnection(2099.0). 12:05:56:634 CTIOS1-ctios Trace: [call.5000.35287251.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x20bf000a) 12:05:56:634 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:56:634 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:56:635 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.338]:Monitored eAgentStateEvent(eHold),Msk(0) 12:05:56:635 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.338]:Monitored eAgentStateEvent(eHold),Msk(0) 12:05:56:635 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:05:56:635 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:05:56:635 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:56:635 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:56:635 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]: eCallHeldEvent,Msk(0) 12:05:56:635 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]: eCallHeldEvent,Msk(0) 12:05:56:635 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:56:635 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:56:639 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:0) 12:05:56:639 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:05:56:639 CTIOS1-ctios Trace: >>CG:[call.5000.35287323]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287323 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2099 RCallKeyDay:151064 RCallKeyCID:1242 MsgID:eCallBeginEvent DvrKey:call.5000.35287323 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517413)) ICMEntUniqID:icm.151064.1242 RCallKeySeq#:4) 12:05:56:639 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287323 12:05:56:639 CTIOS1-ctios Trace: >>CG:[call.5000.35287323]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287323 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:210 SGID:5054 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2099 CallngDevID:2099 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287323 COCConnCID:35287251 COCCallConnDevIDTyp:0 COCCallConnDevID:2099) 12:05:56:639 CTIOS1-ctios Trace: [call.5000.35287323] CallConnection(2099.0) found DeviceID(2099) AgentID(338). 12:05:56:639 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:05:56:639 CTIOS1-ctios Trace: Added CallConnection(2099.0). 12:05:56:639 CTIOS1-ctios Trace: [call.5000.35287323]::CreateCallConnection(): CallConnection(2099.0) created successfully. 12:05:56:639 CTIOS1-ctios Trace: [call.5000.35287323.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x203c1000) 12:05:56:639 CTIOS1-ctios Trace: [call.5000.35287251.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x203c1000) 12:05:56:639 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:56:639 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:56:639 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.338]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:05:56:639 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.338]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:05:56:639 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287323.2099]:eCallBeginEvent 12:05:56:639 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287323.2099]:eCallBeginEvent 12:05:56:640 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287323.2099]:eButtonEnablementMaskChange 12:05:56:640 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287323.2099]:eButtonEnablementMaskChange 12:05:56:640 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:56:640 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:56:640 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:05:56:640 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:05:56:640 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:56:640 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:56:640 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287323.2099]:eCallBeginEvent 12:05:56:640 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287323.2099]:eCallBeginEvent 12:05:56:640 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:56:640 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:05:56:640 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287323.2099]:eCallServiceInitiatedEvent 12:05:56:640 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287323.2099]:eCallServiceInitiatedEvent 12:05:56:640 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:05:56:640 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:06:00:959 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:06:00:959 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:06:00:968 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:06:00:968 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:00:968 CTIOS1-ctios Trace: >>CG:[call.5000.35287194]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287194 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4009 HldgDevID:4009 MsgID:eCallHeldEvent DvrKey:call.5000.35287194) 12:06:00:968 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0). 12:06:00:968 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:06:04:068 CTIOS1-ctios Trace: [call.5000.35287156] Found CallConnection(2060.0) for device 2060. 12:06:04:069 CTIOS1-ctios Trace: [call.5000.35287156] Found CallConnection(2060.0) for device 2060. 12:06:04:071 CTIOS1-ctios Trace: >>CG:[call.5000.35287156]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287156 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2060 RelDevID:2060 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287156) 12:06:04:071 CTIOS1-ctios Trace: [agent.5000.290] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:04:072 CTIOS1-ctios Trace: >>CG:[call.5000.35287156]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287156 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000151 RelDevID:88000151 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287156) 12:06:04:072 CTIOS1-ctios Trace: >>CG:[call.5000.35287156]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287156 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000151 MsgID:eCallClearedEvent DvrKey:call.5000.35287156) 12:06:04:072 CTIOS1-ctios Trace: >>CG:[call.5000.35287156]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287156 ConnDevIDTyp:1 ConnDevID:88000151 MsgID:eCallEndEvent DvrKey:call.5000.35287156) 12:06:04:072 CTIOS1-ctios Trace: Removed CallConnection(2060.0). 12:06:04:072 CTIOS1-ctios Trace: Removed CallConnection(88000151.1). 12:06:04:072 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287156 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:06:04:072 CTIOS1-ctios Trace: >>CG:[agent.5000.290]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5136 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2060 AGID:290 AGInstr:2060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.290 AGAvailStatus:1) 12:06:04:072 CTIOS1-ctios Trace: [agent.5000.290] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:06:04:073 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.290]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:06:04:073 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.290]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:06:15:731 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35287306.4036]:eConsultationCallRequest 12:06:15:778 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:06:15:778 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:15:778 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287306 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4036 HldgDevID:4036 MsgID:eCallHeldEvent DvrKey:call.5000.35287306) 12:06:15:778 CTIOS1-ctios Trace: [call.5000.35287306] Found CallConnection(4036.0). 12:06:15:778 CTIOS1-ctios Trace: [call.5000.35287306.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c0008) 12:06:15:779 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eHold),Msk(0) 12:06:15:779 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eButtonEnablementMaskChange,Msk(683c0008) 12:06:15:779 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]: eCallHeldEvent,Msk(683c0008) 12:06:15:779 CTIOS1-ctios Trace: [call.5000.35287306] Found CallConnection(4036.0) for device 4036. 12:06:15:780 CTIOS1-ctios Trace: [call.5000.35287306] Found CallConnection(4036.0) for device 4036. 12:06:15:782 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:06:15:782 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:15:782 CTIOS1-ctios Trace: >>CG:[call.5000.16788664]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788664 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4036 RCallKeyDay:151064 RCallKeyCID:1254 MsgID:eCallBeginEvent DvrKey:call.5000.16788664 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517535)) ICMEntUniqID:icm.151064.1254 RCallKeySeq#:3) 12:06:15:782 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788664 12:06:15:782 CTIOS1-ctios Trace: >>CG:[call.5000.16788664]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788664 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4036 CallngDevID:4036 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788664 COCConnCID:35287306 COCCallConnDevIDTyp:0 COCCallConnDevID:4036) 12:06:15:782 CTIOS1-ctios Trace: [call.5000.16788664] CallConnection(4036.0) found DeviceID(4036) AgentID(412). 12:06:15:782 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:06:15:782 CTIOS1-ctios Trace: Added CallConnection(4036.0). 12:06:15:782 CTIOS1-ctios Trace: [call.5000.16788664]::CreateCallConnection(): CallConnection(4036.0) created successfully. 12:06:15:782 CTIOS1-ctios Trace: [call.5000.16788664.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c1000) 12:06:15:782 CTIOS1-ctios Trace: [call.5000.35287306.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c1000) 12:06:15:783 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:06:15:783 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eButtonEnablementMaskChange,Msk(683c1000) 12:06:15:783 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eButtonEnablementMaskChange,Msk(683c1000) 12:06:15:783 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eCallBeginEvent,Msk(683c1000) 12:06:15:783 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eCallServiceInitiatedEvent,Msk(683c1000) 12:06:15:948 CTIOS1-ctios Trace: >>CG:[call.5000.16788664]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788664 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788664 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3009 ConnDevID:4036 NewConnDevID:4036 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788664 ecc:(...)) 12:06:15:949 CTIOS1-ctios Trace: >>CG:[call.5000.16788664]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788664 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4036 CallngDevID:4036 CalldDevID:3009 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788664) 12:06:15:949 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0) for device 4036. 12:06:15:949 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eCallDataUpdateEvent,Msk(683c1000) 12:06:15:949 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eCallOriginatedEvent,Msk(683c1000) 12:06:15:994 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0) for device 4036. 12:06:15:998 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0) for device 4036. 12:06:16:001 CTIOS1-ctios Trace: >>CG:[call.5000.35287306.4036]:eConsultationCallConf(LineHdl:1 LineTyp:2 NewConnCID:16788664 NewConnDevIDTyp:0 NewConnDevID:4036 UniqObjID:call.5000.35287306.4036 MsgID:eConsultationCallConf TgtCILClntID:bancomer17-2212-1312) 12:06:16:001 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eConsultationCallConf,Msk(683c1000) 12:06:16:001 CTIOS1-ctios Trace: >>CG:[call.5000.16788664]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788664 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788664 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4036 NewConnDevID:4036 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788664 ecc:(...)) 12:06:16:001 CTIOS1-ctios Trace: >>CG:[call.5000.16788664]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788664 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788664 Trnk#:0 TrnkGrp#:0) 12:06:16:002 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eCallDataUpdateEvent,Msk(683c1000) 12:06:16:002 CTIOS1-ctios Trace: >>CG:[call.5000.16788664]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788664 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788664 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4036 NewConnDevID:4036 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788664 ecc:(...)) 12:06:16:002 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eCallReachedNetworkEvent,Msk(683c1000) 12:06:16:002 CTIOS1-ctios Trace: >>CG:[call.5000.16788664]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788664 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3009 CallngDevID:4036 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:3009 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788664 Trnk#:0 TrnkGrp#:0) 12:06:16:002 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eCallDataUpdateEvent,Msk(683c1000) 12:06:16:002 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0). 12:06:16:002 CTIOS1-ctios Trace: [call.5000.16788664.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c1840) 12:06:16:002 CTIOS1-ctios Trace: [call.5000.35287306.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c1840) 12:06:16:002 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eButtonEnablementMaskChange,Msk(683c1840) 12:06:16:002 CTIOS1-ctios Trace: [call.5000.35287306.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c1840) 12:06:16:002 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eButtonEnablementMaskChange,Msk(683c1840) 12:06:16:002 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eButtonEnablementMaskChange,Msk(683c1840) 12:06:16:002 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eCallEstablishedEvent,Msk(683c1840) 12:06:16:041 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.16788664.4036]:eSetCallDataRequest 12:06:16:046 CTIOS1-ctios Trace: >>CG:[call.5000.16788664.4036]:eSetCallDataConf(UniqObjID:call.5000.16788664.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:06:16:149 CTIOS1-ctios Trace: [call.5000.35287159] Found CallConnection(2027.0) for device 2027. 12:06:16:152 CTIOS1-ctios Trace: [call.5000.35287159] Found CallConnection(2027.0) for device 2027. 12:06:16:152 CTIOS1-ctios Trace: >>CG:[call.5000.35287159]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287159 CallTyp:15 ConnDevIDTyp:0 NewConnCID:35287159 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2027 NewConnDevID:88000150 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287159) 12:06:16:153 CTIOS1-ctios Trace: >>CG:[call.5000.35287159]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287159 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2027 RelDevID:2027 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287159) 12:06:16:153 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:16:153 CTIOS1-ctios Trace: >>CG:[call.5000.35287159]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287159 CallTyp:15 ConnDevIDTyp:1 NewConnCID:35287159 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000150 NewConnDevID:88000150 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287159 ecc:(...)) 12:06:16:153 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:1) 12:06:16:153 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0x201b0000) 12:06:16:154 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:06:16:154 CTIOS1-ctios Trace: Removed CallConnection(2027.0). 12:06:16:154 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:06:16:154 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]:eCallDataUpdateEvent,Msk(68bf01a6) 12:06:16:154 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]:eCallConnectionClearedEvent,Msk(3c0000) 12:06:16:154 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]:eCallDataUpdateEvent 12:06:16:154 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eButtonEnablementMaskChange,Msk(201b0000) 12:06:16:154 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287159.2027]:eCallEndEvent 12:06:16:154 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:06:16:155 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.212]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:06:16:155 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.212]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:06:16:156 CTIOS1-ctios Trace: >>CG:[call.5000.35287159]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287159 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:99235 RelDevID:99235 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287159) 12:06:16:156 CTIOS1-ctios Trace: >>CG:[call.5000.35287159]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287159 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:99235 RelDevID:99235 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287159) 12:06:16:156 CTIOS1-ctios Trace: >>CG:[call.5000.35287159]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287159 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000150 RelDevID:88000150 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287159) 12:06:16:157 CTIOS1-ctios Trace: >>CG:[call.5000.35287159]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287159 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35287159) 12:06:16:157 CTIOS1-ctios Trace: >>CG:[call.5000.35287159]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287159 ConnDevIDTyp:1 ConnDevID:88000150 MsgID:eCallEndEvent DvrKey:call.5000.35287159) 12:06:16:157 CTIOS1-ctios Trace: Removed CallConnection(88000150.1). 12:06:16:157 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287159 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:06:16:584 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:240 SGID:5053 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2234 ANI:2222366322 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1257 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1257 RCallKeySeq#:1 CallTypIDTag:5017 PreCallIIDTag:1576) 12:06:16:585 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][]:eAgentPrecallEvent 12:06:16:589 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:06:16:589 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:16:590 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eReserved),Msk(0) 12:06:16:590 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.296]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:06:16:590 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.296]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:06:16:699 CTIOS1-ctios Trace: >>CG:[call.5000.35287327]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287327 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2222366322 DNIS:2234 Dialed#:3009 ConnDevID:2222366322 RCallKeyDay:151064 RCallKeyCID:1257 MsgID:eCallBeginEvent DvrKey:call.5000.35287327 ecc:(...) ICMEntUniqID:icm.151064.1257 RCallKeySeq#:2) 12:06:16:699 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287327 12:06:16:699 CTIOS1-ctios Trace: >>CG:[call.5000.35287327]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287327 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2222366322 AlrtgDevID:(null) CallngDevID:2222366322 CalldDevID:2234 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287327 Trnk#:0 TrnkGrp#:0) 12:06:16:699 CTIOS1-ctios Trace: [call.5000.35287327]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2222366322. 12:06:16:699 CTIOS1-ctios Trace: CallConnection(2222366322.1) created AgentObject (Device) for DeviceID(2222366322). 12:06:16:699 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:06:16:699 CTIOS1-ctios Trace: Added CallConnection(2222366322.1). 12:06:16:699 CTIOS1-ctios Trace: [call.5000.35287327]::CreateCallConnection(): CallConnection(2222366322.1) created successfully. 12:06:16:700 CTIOS1-ctios Trace: >>CG:[call.5000.35287327]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287327 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:240 SGID:5053 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2222366322 AlrtgDevID:2234 CallngDevID:2222366322 CalldDevID:2234 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287327 Trnk#:0 TrnkGrp#:0) 12:06:16:700 CTIOS1-ctios Trace: [call.5000.35287327] Found CallConnection(2222366322.1) for device 2222366322. 12:06:16:700 CTIOS1-ctios Trace: [call.5000.35287327]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2234. 12:06:16:700 CTIOS1-ctios Trace: [call.5000.35287327] CallConnection(2222366322.1) found DeviceID(2234) AgentID(296). 12:06:16:700 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:06:16:700 CTIOS1-ctios Trace: Added CallConnection(2222366322.1). 12:06:16:700 CTIOS1-ctios Trace: [call.5000.35287327]::CreateCallConnection(): CallConnection(2222366322.1) created successfully. 12:06:16:700 CTIOS1-ctios Trace: [call.5000.35287327.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683f0001) 12:06:16:700 CTIOS1-ctios Trace: [call.5000.35287327.2234] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:06:16:700 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287327.2234]:eCallBeginEvent 12:06:16:701 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287327.2234]:eButtonEnablementMaskChange,Msk(683f0001) 12:06:16:701 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287327.2234]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:06:16:776 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:240 SGID:5053 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:06:16:776 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:16:776 CTIOS1-ctios Trace: >>CG:[call.5000.35287327]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287327 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287327 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2222366322 NewConnDevID:2222366322 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287327 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517576))) 12:06:16:777 CTIOS1-ctios Trace: >>CG:[call.5000.35287327]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287327 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:240 SGID:5053 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2234 CallngDevID:2222366322 CalldDevID:2234 LstRedirDevID:(null) AnsDevID:2234 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287327 Trnk#:0 TrnkGrp#:0) 12:06:16:777 CTIOS1-ctios Trace: [call.5000.35287327] Found CallConnection(2222366322.1). 12:06:16:777 CTIOS1-ctios Trace: [call.5000.35287327] Found CallConnection(2222366322.1). 12:06:16:777 CTIOS1-ctios Trace: [call.5000.35287327.2222366322] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2222366322), Button Mask(0xbf01a6) 12:06:16:777 CTIOS1-ctios Trace: [call.5000.35287327.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x68bf01a6) 12:06:16:777 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:06:16:777 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.296]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:06:16:777 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.296]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:06:16:777 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287327.2234]:eCallDataUpdateEvent,Msk(683f0001) 12:06:16:778 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287327.2234]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:06:16:778 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287327.2234]:eCallEstablishedEvent,Msk(68bf01a6) 12:06:16:790 CTIOS1-ctios Trace: ->RCV[bancomer17-2880-3800 a=296][call.5000.35287327.2234]:eSetCallDataRequest 12:06:16:797 CTIOS1-ctios Trace: >>CG:[call.5000.35287327]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287327 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287327 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2222366322 NewConnDevID:2222366322 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287327 ecc:(...)) 12:06:16:797 CTIOS1-ctios Trace: >>CG:[call.5000.35287327.2234]:eSetCallDataConf(UniqObjID:call.5000.35287327.2234 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2880-3800) 12:06:16:797 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287327.2234]:eCallDataUpdateEvent,Msk(68bf01a6) 12:06:16:805 CTIOS1-ctios Trace: [call.5000.35287327] Found CallConnection(2234.0) for device 2234. 12:06:16:806 CTIOS1-ctios Trace: [call.5000.35287327] Found CallConnection(2234.0) for device 2234. 12:06:17:549 CTIOS1-ctios Trace: >>CG:[call.5000.35287323]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287323 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287323 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:961190 ConnDevID:2099 NewConnDevID:2099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287323 ecc:(...)) 12:06:17:550 CTIOS1-ctios Trace: >>CG:[call.5000.35287323]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287323 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2099 CallngDevID:2099 CalldDevID:961190 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287323) 12:06:17:550 CTIOS1-ctios Trace: [call.5000.35287323] Found CallConnection(2099.0) for device 2099. 12:06:17:550 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287323.2099]:eCallDataUpdateEvent 12:06:17:550 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287323.2099]:eCallDataUpdateEvent 12:06:17:550 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:06:17:550 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:06:17:550 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287323.2099]:eCallOriginatedEvent 12:06:17:550 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287323.2099]:eCallOriginatedEvent 12:06:17:550 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:06:17:551 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:06:18:636 CTIOS1-ctios Trace: >>CG:[call.5000.35287323]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287323 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287323 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2099 NewConnDevID:2099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287323 ecc:(...)) 12:06:18:636 CTIOS1-ctios Trace: >>CG:[call.5000.35287323]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287323 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287323 Trnk#:0 TrnkGrp#:0) 12:06:18:637 CTIOS1-ctios Trace: >>CG:[call.5000.35287323]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287323 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287323 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2099 NewConnDevID:2099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287323 ecc:(...)) 12:06:18:637 CTIOS1-ctios Trace: >>CG:[call.5000.35287323]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287323 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3009 CallngDevID:2099 CalldDevID:961190 LstRedirDevID:(null) AnsDevID:3009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287323 Trnk#:0 TrnkGrp#:0) 12:06:18:637 CTIOS1-ctios Trace: [call.5000.35287323] Found CallConnection(2099.0). 12:06:18:637 CTIOS1-ctios Trace: [call.5000.35287323.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x203c1a40) 12:06:18:637 CTIOS1-ctios Trace: [call.5000.35287251.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x203c1a40) 12:06:18:637 CTIOS1-ctios Trace: [call.5000.35287251.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x203c1a40) 12:06:18:637 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287323.2099]:eCallDataUpdateEvent 12:06:18:637 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287323.2099]:eCallDataUpdateEvent 12:06:18:637 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:06:18:637 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:06:18:637 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287323.2099]:eCallReachedNetworkEvent 12:06:18:637 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287323.2099]:eCallReachedNetworkEvent 12:06:18:637 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:06:18:637 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:06:18:637 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287323.2099]:eCallDataUpdateEvent 12:06:18:637 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287323.2099]:eCallDataUpdateEvent 12:06:18:637 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:06:18:637 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:06:18:637 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287323.2099]:eButtonEnablementMaskChange 12:06:18:637 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287323.2099]:eButtonEnablementMaskChange 12:06:18:637 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:06:18:637 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:06:18:638 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:06:18:638 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:06:18:638 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:06:18:638 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:06:18:638 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:06:18:638 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eButtonEnablementMaskChange 12:06:18:638 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:06:18:638 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:06:18:638 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287323.2099]:eCallEstablishedEvent,Msk(0) 12:06:18:638 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287323.2099]:eCallEstablishedEvent,Msk(0) 12:06:18:638 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:06:18:638 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:06:18:673 CTIOS1-ctios Trace: [call.5000.35287323] Found CallConnection(2099.0) for device 2099. 12:06:18:676 CTIOS1-ctios Trace: [call.5000.35287323] Found CallConnection(2099.0) for device 2099. 12:06:18:786 CTIOS1-ctios Trace: >>CG:[call.5000.35287324]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287324 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:4009 Dialed#:996930 ConnDevID:4009.4010.2 MsgID:eCallBeginEvent DvrKey:call.5000.35287324 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517578))) 12:06:18:786 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287324 12:06:18:786 CTIOS1-ctios Trace: >>CG:[call.5000.35287324]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287324 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4009.4010.2 CallngDevID:4009 CalldDevID:996930 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287324 CallngDevIDFull:4009.4010.2) 12:06:18:786 CTIOS1-ctios Trace: [call.5000.35287324] CallConnection(4009.4010.2.0) found DeviceID(4009) AgentID(403). 12:06:18:786 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:06:18:786 CTIOS1-ctios Trace: Added CallConnection(4009.4010.2.0). 12:06:18:786 CTIOS1-ctios Trace: [call.5000.35287324]::CreateCallConnection(): CallConnection(4009.4010.2.0) created successfully. 12:06:19:214 CTIOS1-ctios Trace: >>CG:[call.5000.35287324]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287324 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287324 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4009.4010.2 NewConnDevID:4009.4010.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287324) 12:06:19:214 CTIOS1-ctios Trace: >>CG:[call.5000.35287324]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287324 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:11 TrnkUsedDevTyp:70 MonID:0 ConnDevID:996930 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287324 Trnk#:0 TrnkGrp#:0) 12:06:20:044 CTIOS1-ctios Trace: [call.5000.35287324] Found CallConnection(4009.4010.2.0) for device 4009. 12:06:20:044 CTIOS1-ctios Trace: [call.5000.35287324] Found CallConnection(4009.4010.2.0) for device 4009. 12:06:20:129 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2264 ANI:4036 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1258 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1258 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1577) 12:06:20:134 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:0) 12:06:20:134 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:20:135 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.244]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:06:20:136 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.244]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:06:20:184 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0) for device 4036. 12:06:20:184 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0) for device 4036. 12:06:20:185 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0) for device 4036. 12:06:20:185 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0) for device 4036. 12:06:20:197 CTIOS1-ctios Trace: >>CG:[call.5000.35287332]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287332 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4036 DNIS:2264 Dialed#:3009 ConnDevID:88000157 RCallKeyDay:151064 RCallKeyCID:1258 MsgID:eCallBeginEvent DvrKey:call.5000.35287332 ecc:(...) ICMEntUniqID:icm.151064.1258 RCallKeySeq#:2) 12:06:20:198 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287332 12:06:20:198 CTIOS1-ctios Trace: >>CG:[call.5000.35287332]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287332 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000157 AlrtgDevID:(null) CallngDevID:88000157 CalldDevID:2264 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287332 Trnk#:0 TrnkGrp#:0) 12:06:20:198 CTIOS1-ctios Trace: [call.5000.35287332]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000157. 12:06:20:198 CTIOS1-ctios Trace: CallConnection(88000157.1) created AgentObject (Device) for DeviceID(88000157). 12:06:20:198 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:06:20:198 CTIOS1-ctios Trace: Added CallConnection(88000157.1). 12:06:20:198 CTIOS1-ctios Trace: [call.5000.35287332]::CreateCallConnection(): CallConnection(88000157.1) created successfully. 12:06:20:198 CTIOS1-ctios Trace: >>CG:[call.5000.35287332]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287332 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000157 AlrtgDevID:2264 CallngDevID:88000157 CalldDevID:2264 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287332 Trnk#:0 TrnkGrp#:0) 12:06:20:198 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(88000157.1) for device 88000157. 12:06:20:198 CTIOS1-ctios Trace: [call.5000.35287332]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2264. 12:06:20:198 CTIOS1-ctios Trace: [call.5000.35287332] CallConnection(88000157.1) found DeviceID(2264) AgentID(244). 12:06:20:198 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:06:20:198 CTIOS1-ctios Trace: Added CallConnection(88000157.1). 12:06:20:198 CTIOS1-ctios Trace: [call.5000.35287332]::CreateCallConnection(): CallConnection(88000157.1) created successfully. 12:06:20:198 CTIOS1-ctios Trace: [call.5000.35287332.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x203f0001) 12:06:20:198 CTIOS1-ctios Trace: [call.5000.35287332.2264] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:06:20:202 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:0) 12:06:20:202 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:20:202 CTIOS1-ctios Trace: >>CG:[call.5000.35287332]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287332 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287332 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000157 NewConnDevID:88000157 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287332 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517579))) 12:06:20:203 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.244]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:06:20:203 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.244]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:06:20:203 CTIOS1-ctios Trace: >>CG:[call.5000.35287332]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287332 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2264 CallngDevID:88000157 CalldDevID:2264 LstRedirDevID:(null) AnsDevID:2264 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287332 Trnk#:0 TrnkGrp#:0) 12:06:20:203 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(88000157.1). 12:06:20:203 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(88000157.1). 12:06:20:203 CTIOS1-ctios Trace: [call.5000.35287332.88000157] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000157), Button Mask(0xbf01a6) 12:06:20:203 CTIOS1-ctios Trace: [call.5000.35287332.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x20bf01a6) 12:06:20:249 CTIOS1-ctios Trace: >>CG:[call.5000.35287332]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287332 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287332 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000157 NewConnDevID:88000157 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287332 ecc:(...)) 12:06:20:739 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0) for device 4036. 12:06:20:740 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0) for device 4036. 12:06:20:741 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0) for device 4036. 12:06:20:742 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0) for device 4036. 12:06:20:743 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0) for device 2264. 12:06:20:748 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0) for device 2264. 12:06:24:881 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4111 ANI:2222492141 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1260 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1260 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1579) 12:06:24:882 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][]:eAgentPrecallEvent 12:06:24:885 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:06:24:885 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:24:885 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eReserved),Msk(0) 12:06:25:016 CTIOS1-ctios Trace: >>CG:[call.5000.35287335]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287335 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2222492141 DNIS:4111 Dialed#:3021 ConnDevID:2222492141 RCallKeyDay:151064 RCallKeyCID:1260 MsgID:eCallBeginEvent DvrKey:call.5000.35287335 ecc:(...) ICMEntUniqID:icm.151064.1260 RCallKeySeq#:2) 12:06:25:016 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287335 12:06:25:017 CTIOS1-ctios Trace: >>CG:[call.5000.35287335]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287335 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2222492141 AlrtgDevID:(null) CallngDevID:2222492141 CalldDevID:4111 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287335 Trnk#:0 TrnkGrp#:0) 12:06:25:017 CTIOS1-ctios Trace: [call.5000.35287335]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2222492141. 12:06:25:017 CTIOS1-ctios Trace: CallConnection(2222492141.1) created AgentObject (Device) for DeviceID(2222492141). 12:06:25:017 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:06:25:017 CTIOS1-ctios Trace: Added CallConnection(2222492141.1). 12:06:25:017 CTIOS1-ctios Trace: [call.5000.35287335]::CreateCallConnection(): CallConnection(2222492141.1) created successfully. 12:06:25:017 CTIOS1-ctios Trace: >>CG:[call.5000.35287335]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287335 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2222492141 AlrtgDevID:4111 CallngDevID:2222492141 CalldDevID:4111 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287335 Trnk#:0 TrnkGrp#:0) 12:06:25:017 CTIOS1-ctios Trace: [call.5000.35287335] Found CallConnection(2222492141.1) for device 2222492141. 12:06:25:017 CTIOS1-ctios Trace: [call.5000.35287335]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4111. 12:06:25:017 CTIOS1-ctios Trace: [call.5000.35287335] CallConnection(2222492141.1) found DeviceID(4111) AgentID(437). 12:06:25:017 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:06:25:017 CTIOS1-ctios Trace: Added CallConnection(2222492141.1). 12:06:25:017 CTIOS1-ctios Trace: [call.5000.35287335]::CreateCallConnection(): CallConnection(2222492141.1) created successfully. 12:06:25:017 CTIOS1-ctios Trace: [call.5000.35287335.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683f0001) 12:06:25:017 CTIOS1-ctios Trace: [call.5000.35287335.4111] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:06:25:017 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287335.4111]:eCallBeginEvent 12:06:25:017 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287335.4111]:eButtonEnablementMaskChange,Msk(683f0001) 12:06:25:017 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287335.4111]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:06:25:089 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:06:25:089 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:25:089 CTIOS1-ctios Trace: >>CG:[call.5000.35287335]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287335 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287335 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2222492141 NewConnDevID:2222492141 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287335 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517584))) 12:06:25:090 CTIOS1-ctios Trace: >>CG:[call.5000.35287335]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287335 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4111 CallngDevID:2222492141 CalldDevID:4111 LstRedirDevID:(null) AnsDevID:4111 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287335 Trnk#:0 TrnkGrp#:0) 12:06:25:090 CTIOS1-ctios Trace: [call.5000.35287335] Found CallConnection(2222492141.1). 12:06:25:090 CTIOS1-ctios Trace: [call.5000.35287335] Found CallConnection(2222492141.1). 12:06:25:090 CTIOS1-ctios Trace: [call.5000.35287335.2222492141] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2222492141), Button Mask(0xbf01a6) 12:06:25:090 CTIOS1-ctios Trace: [call.5000.35287335.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:06:25:090 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:06:25:090 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287335.4111]:eCallDataUpdateEvent,Msk(683f0001) 12:06:25:090 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287335.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:06:25:091 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287335.4111]:eCallEstablishedEvent,Msk(68bf01a6) 12:06:25:128 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287335.4111]:eSetCallDataRequest 12:06:25:130 CTIOS1-ctios Trace: [call.5000.35287335] Found CallConnection(4111.0) for device 4111. 12:06:25:130 CTIOS1-ctios Trace: [call.5000.35287335] Found CallConnection(4111.0) for device 4111. 12:06:25:135 CTIOS1-ctios Trace: >>CG:[call.5000.35287335]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287335 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287335 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2222492141 NewConnDevID:2222492141 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287335 ecc:(...)) 12:06:25:135 CTIOS1-ctios Trace: >>CG:[call.5000.35287335.4111]:eSetCallDataConf(UniqObjID:call.5000.35287335.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:06:25:135 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287335.4111]:eCallDataUpdateEvent,Msk(68bf01a6) 12:06:28:167 CTIOS1-ctios Trace: [call.5000.35287049] Found CallConnection(2303.0) for device 2303. 12:06:28:167 CTIOS1-ctios Trace: [call.5000.35287049] Found CallConnection(2303.0) for device 2303. 12:06:28:169 CTIOS1-ctios Trace: >>CG:[call.5000.35287049]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287049 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2303 RelDevID:2303 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287049) 12:06:28:169 CTIOS1-ctios Trace: [agent.5000.346] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:28:169 CTIOS1-ctios Trace: >>CG:[call.5000.35287049]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287049 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000146 RelDevID:88000146 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287049) 12:06:28:169 CTIOS1-ctios Trace: >>CG:[call.5000.35287049]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287049 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000146 MsgID:eCallClearedEvent DvrKey:call.5000.35287049) 12:06:28:169 CTIOS1-ctios Trace: >>CG:[call.5000.35287049]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287049 ConnDevIDTyp:1 ConnDevID:88000146 MsgID:eCallEndEvent DvrKey:call.5000.35287049) 12:06:28:169 CTIOS1-ctios Trace: Removed CallConnection(88000146.1). 12:06:28:169 CTIOS1-ctios Trace: Removed CallConnection(2303.0). 12:06:28:169 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287049 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:06:28:169 CTIOS1-ctios Trace: >>CG:[agent.5000.346]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5172 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2303 AGID:346 AGInstr:2303 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.346 AGAvailStatus:0) 12:06:28:169 CTIOS1-ctios Trace: [agent.5000.346] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:06:28:170 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287049.2303]:eCallConnectionClearedEvent,Msk(3c0000) 12:06:28:170 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287049.2303]:eCallConnectionClearedEvent,Msk(3c0000) 12:06:28:170 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287049.2303]:eCallClearedEvent,Msk(3c0000) 12:06:28:170 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287049.2303]:eCallEndEvent 12:06:28:170 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][agent.5000.346]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:06:28:170 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.346]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:06:28:170 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.346]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:06:32:658 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:180 SGID:5055 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2003 ANI:2099 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1259 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1259 RCallKeySeq#:1 CallTypIDTag:5015 PreCallIIDTag:1578) 12:06:32:661 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:0) 12:06:32:661 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:32:661 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.214]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:06:32:661 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.214]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:06:32:729 CTIOS1-ctios Trace: >>CG:[call.5000.35287338]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287338 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2099 DNIS:2003 Dialed#:3009 ConnDevID:88000158 RCallKeyDay:151064 RCallKeyCID:1259 MsgID:eCallBeginEvent DvrKey:call.5000.35287338 ecc:(...) ICMEntUniqID:icm.151064.1259 RCallKeySeq#:2) 12:06:32:730 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287338 12:06:32:730 CTIOS1-ctios Trace: >>CG:[call.5000.35287338]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287338 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000158 AlrtgDevID:(null) CallngDevID:88000158 CalldDevID:2003 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287338 Trnk#:0 TrnkGrp#:0) 12:06:32:730 CTIOS1-ctios Trace: [call.5000.35287338]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000158. 12:06:32:730 CTIOS1-ctios Trace: CallConnection(88000158.1) created AgentObject (Device) for DeviceID(88000158). 12:06:32:730 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:06:32:730 CTIOS1-ctios Trace: Added CallConnection(88000158.1). 12:06:32:730 CTIOS1-ctios Trace: [call.5000.35287338]::CreateCallConnection(): CallConnection(88000158.1) created successfully. 12:06:32:730 CTIOS1-ctios Trace: >>CG:[call.5000.35287338]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287338 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:180 SGID:5055 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000158 AlrtgDevID:2003 CallngDevID:88000158 CalldDevID:2003 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287338 Trnk#:0 TrnkGrp#:0) 12:06:32:730 CTIOS1-ctios Trace: [call.5000.35287338] Found CallConnection(88000158.1) for device 88000158. 12:06:32:730 CTIOS1-ctios Trace: [call.5000.35287338]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2003. 12:06:32:730 CTIOS1-ctios Trace: [call.5000.35287338] CallConnection(88000158.1) found DeviceID(2003) AgentID(214). 12:06:32:730 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:06:32:730 CTIOS1-ctios Trace: Added CallConnection(88000158.1). 12:06:32:730 CTIOS1-ctios Trace: [call.5000.35287338]::CreateCallConnection(): CallConnection(88000158.1) created successfully. 12:06:32:731 CTIOS1-ctios Trace: [call.5000.35287338.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x203f0001) 12:06:32:731 CTIOS1-ctios Trace: [call.5000.35287338.2003] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:06:32:737 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:0) 12:06:32:737 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:32:737 CTIOS1-ctios Trace: >>CG:[call.5000.35287338]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287338 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287338 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000158 NewConnDevID:88000158 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287338 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517592))) 12:06:32:738 CTIOS1-ctios Trace: >>CG:[call.5000.35287338]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287338 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:180 SGID:5055 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2003 CallngDevID:88000158 CalldDevID:2003 LstRedirDevID:(null) AnsDevID:2003 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287338 Trnk#:0 TrnkGrp#:0) 12:06:32:738 CTIOS1-ctios Trace: [call.5000.35287338] Found CallConnection(88000158.1). 12:06:32:738 CTIOS1-ctios Trace: [call.5000.35287338] Found CallConnection(88000158.1). 12:06:32:738 CTIOS1-ctios Trace: [call.5000.35287338.88000158] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000158), Button Mask(0xbf01a6) 12:06:32:738 CTIOS1-ctios Trace: [call.5000.35287338.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf01a6) 12:06:32:738 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.214]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:06:32:738 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.214]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:06:33:273 CTIOS1-ctios Trace: [call.5000.35287338] Found CallConnection(2003.0) for device 2003. 12:06:33:278 CTIOS1-ctios Trace: [call.5000.35287338] Found CallConnection(2003.0) for device 2003. 12:06:33:704 CTIOS1-ctios Trace: [call.5000.35287323] Found CallConnection(2099.0) for device 2099. 12:06:33:704 CTIOS1-ctios Trace: [call.5000.35287323] Found CallConnection(2099.0) for device 2099. 12:06:33:723 CTIOS1-ctios Trace: >>CG:[call.5000.35287251]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287251 NumParties:2 SecDevIDTyp:0 SecCID:35287323 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:15817 SecDevID:2099 TfrgDevID:2099 TfrdDevID:2003 MsgID:eCallTransferredEvent DvrKey:call.5000.35287251ConnectedParty[1]:(ConnPtyCID:35287251 ConnPtyDevIDTyp:1 ConnPtyDevID:15817) ConnectedParty[2]:(ConnPtyCID:35287251 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:06:33:724 CTIOS1-ctios Trace: [call.5000.35287251] Found CallConnection(2099.0). 12:06:33:724 CTIOS1-ctios Trace: >>CG:[call.5000.35287323]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287251 NumParties:2 SecDevIDTyp:0 SecCID:35287323 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:15817 SecDevID:2099 TfrgDevID:2099 TfrdDevID:2003 MsgID:eCallTransferredEvent DvrKey:call.5000.35287323ConnectedParty[1]:(ConnPtyCID:35287251 ConnPtyDevIDTyp:1 ConnPtyDevID:15817) ConnectedParty[2]:(ConnPtyCID:35287251 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:06:33:724 CTIOS1-ctios Trace: [call.5000.35287323]::FindTransferCommonDeviceID Found Transferring Device [2099] on both [call.5000.35287251] and [call.5000.35287323]. 12:06:33:724 CTIOS1-ctios Trace: [call.5000.35287251] Found CallConnection(2099.0). 12:06:33:724 CTIOS1-ctios Trace: [call.5000.35287323] Found CallConnection(2099.0). 12:06:33:725 CTIOS1-ctios Trace: [call.5000.35287251] Found CallConnection(2099.0). 12:06:33:725 CTIOS1-ctios Trace: Removed CallConnection(2099.0). 12:06:33:725 CTIOS1-ctios Trace: [call.5000.35287323] Found CallConnection(2099.0). 12:06:33:725 CTIOS1-ctios Trace: Removed CallConnection(2099.0). 12:06:33:725 CTIOS1-ctios Trace: Added CallConnection(15817.1). 12:06:33:725 CTIOS1-ctios Trace: [call.5000.35287323] Moved CallConnection[15817.1] from [call.5000.35287251] to [call.5000.35287323]. 12:06:33:725 CTIOS1-ctios Trace: >>CG:[call.5000.35287251]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287251 ConnDevIDTyp:1 ConnDevID:15817 MsgID:eCallEndEvent DvrKey:call.5000.35287251) 12:06:33:726 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287251 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:06:33:726 CTIOS1-ctios Trace: >>CG:[call.5000.35287323]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287323 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287251 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2099 NewConnDevID:2099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287323) 12:06:33:726 CTIOS1-ctios Trace: >>CG:[call.5000.35287251]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287251 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287251 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2099 NewConnDevID:15817 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287251) 12:06:33:726 CTIOS1-ctios Trace: >>CG:[call.5000.35287251]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287251 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287251 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:15817 DNIS:2099 ConnDevID:15817 NewConnDevID:15817 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287251 ecc:(...)) 12:06:33:726 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eCallTransferredEvent 12:06:33:726 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eCallTransferredEvent 12:06:33:726 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:1) 12:06:33:726 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:06:33:726 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:06:33:726 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:06:33:726 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eCallTransferredEvent 12:06:33:726 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eCallTransferredEvent 12:06:33:726 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:06:33:726 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:06:33:726 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287323.2099]:eCallTransferredEvent 12:06:33:726 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287323.2099]:eCallTransferredEvent 12:06:33:726 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:06:33:726 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:06:33:726 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287251.2099]:eCallEndEvent 12:06:33:727 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287251.2099]:eCallEndEvent 12:06:33:727 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:06:33:727 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:06:33:727 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287323.2099]:eCallEndEvent 12:06:33:727 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287323.2099]:eCallEndEvent 12:06:33:727 CTIOS1-ctios Trace: >>CG:[call.5000.35287251]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287251 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287251) 12:06:33:727 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:06:33:727 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:06:33:727 CTIOS1-ctios Trace: >>CG:[call.5000.35287251]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287251 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:15817 RelDevID:15817 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287251) 12:06:33:727 CTIOS1-ctios Trace: >>CG:[call.5000.35287251]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287251 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35287251) 12:06:33:727 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:06:33:727 CTIOS1-ctios Trace: >>CG:[call.5000.35287251]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287251 ConnDevIDTyp:1 ConnDevID:15817 MsgID:eCallEndEvent DvrKey:call.5000.35287251) 12:06:33:727 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:06:33:727 CTIOS1-ctios Trace: Removed CallConnection(15817.1). 12:06:33:727 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287251 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:06:33:727 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.338]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:06:33:727 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.338]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:06:44:519 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0) for device 4036. 12:06:44:520 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0) for device 4036. 12:06:44:524 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0) for device 2264. 12:06:44:525 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0) for device 2264. 12:06:44:534 CTIOS1-ctios Trace: >>CG:[call.5000.16788664]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788664 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788664 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4036 NewConnDevID:4036 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788664 ecc:(...)) 12:06:44:534 CTIOS1-ctios Trace: >>CG:[call.5000.16788664]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788664 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2264 CallngDevID:4036 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:2264 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788664 Trnk#:0 TrnkGrp#:0) 12:06:44:534 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0). 12:06:44:534 CTIOS1-ctios Trace: [call.5000.16788664.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c1840) 12:06:44:534 CTIOS1-ctios Trace: [call.5000.35287306.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c1840) 12:06:44:534 CTIOS1-ctios Trace: [call.5000.35287306.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c1840) 12:06:44:534 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:06:44:535 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:44:535 CTIOS1-ctios Trace: >>CG:[call.5000.16788664]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:16788664 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4036 HldgDevID:4036 MsgID:eCallHeldEvent DvrKey:call.5000.16788664) 12:06:44:535 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0). 12:06:44:535 CTIOS1-ctios Trace: [call.5000.16788664.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c0008) 12:06:44:535 CTIOS1-ctios Trace: [call.5000.35287306.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c0008) 12:06:44:535 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eCallDataUpdateEvent,Msk(683c1840) 12:06:44:535 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eButtonEnablementMaskChange,Msk(683c1840) 12:06:44:535 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eButtonEnablementMaskChange,Msk(683c1840) 12:06:44:535 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eButtonEnablementMaskChange,Msk(683c1840) 12:06:44:535 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eCallEstablishedEvent,Msk(683c1840) 12:06:44:535 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eHold),Msk(0) 12:06:44:536 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eButtonEnablementMaskChange,Msk(683c0008) 12:06:44:536 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eButtonEnablementMaskChange,Msk(683c0008) 12:06:44:536 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]: eCallHeldEvent,Msk(683c0008) 12:06:44:559 CTIOS1-ctios Trace: ->RCV[BANCOMER52-2304-4296 a=212][agent.5000.212]:eSetAgentStateRequest(eNotReady) 12:06:44:562 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.16788664.4036]:eSetCallDataRequest 12:06:44:567 CTIOS1-ctios Trace: >>CG:[call.5000.16788664.4036]:eSetCallDataConf(UniqObjID:call.5000.16788664.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:06:44:571 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:0) 12:06:44:571 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:06:44:571 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:06:44:572 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.212]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:06:44:572 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.212]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:06:44:572 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eSetAgentStateConf(UniqObjID:agent.5000.212 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER52-2304-4296) 12:06:44:572 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eSetAgentStateConf 12:06:44:585 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:06:44:585 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:44:585 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287306 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4036 RetrvDevID:4036 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287306) 12:06:44:585 CTIOS1-ctios Trace: [call.5000.35287306] Found CallConnection(4036.0). 12:06:44:585 CTIOS1-ctios Trace: [call.5000.35287306.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c1800) 12:06:44:585 CTIOS1-ctios Trace: [call.5000.16788664.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c1800) 12:06:44:585 CTIOS1-ctios Trace: [call.5000.16788664.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c1800) 12:06:44:586 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:06:44:586 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eButtonEnablementMaskChange,Msk(683c1800) 12:06:44:586 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eButtonEnablementMaskChange,Msk(683c1800) 12:06:44:586 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eButtonEnablementMaskChange,Msk(683c1800) 12:06:44:586 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eCallRetrievedEvent,Msk(683c1800) 12:06:44:592 CTIOS1-ctios Trace: [call.5000.35287306] Found CallConnection(4036.0) for device 4036. 12:06:44:593 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35287306.4036]:eSetCallDataRequest 12:06:44:594 CTIOS1-ctios Trace: [call.5000.35287306] Found CallConnection(4036.0) for device 4036. 12:06:44:599 CTIOS1-ctios Trace: >>CG:[call.5000.35287306.4036]:eSetCallDataConf(UniqObjID:call.5000.35287306.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:06:45:276 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0) for device 2264. 12:06:45:473 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0) for device 2264. 12:06:49:362 CTIOS1-ctios Trace: [call.5000.16788663] Found CallConnection(4021.0) for device 4021. 12:06:49:363 CTIOS1-ctios Trace: [call.5000.16788663] Found CallConnection(4021.0) for device 4021. 12:06:49:370 CTIOS1-ctios Trace: >>CG:[call.5000.16788663]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788663 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4021 RelDevID:4021 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788663) 12:06:49:370 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:49:370 CTIOS1-ctios Trace: [call.5000.35287175.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:06:49:370 CTIOS1-ctios Trace: >>CG:[call.5000.16788663]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788663 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788663) 12:06:49:370 CTIOS1-ctios Trace: [call.5000.35287175.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:06:49:370 CTIOS1-ctios Trace: >>CG:[call.5000.16788663]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788663 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4021 MsgID:eCallClearedEvent DvrKey:call.5000.16788663) 12:06:49:370 CTIOS1-ctios Trace: >>CG:[call.5000.16788663]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:16788663 ConnDevIDTyp:0 ConnDevID:4021 MsgID:eCallEndEvent DvrKey:call.5000.16788663) 12:06:49:370 CTIOS1-ctios Trace: [call.5000.35287175.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:06:49:370 CTIOS1-ctios Trace: Removed CallConnection(4021.0). 12:06:49:370 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.16788663 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:06:49:371 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:06:49:371 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:49:374 CTIOS1-ctios Trace: [call.5000.35287294] Found CallConnection(4126.0) for device 4126. 12:06:49:374 CTIOS1-ctios Trace: [call.5000.35287294] Found CallConnection(4126.0) for device 4126. 12:06:49:528 CTIOS1-ctios Trace: >>CG:[call.5000.35287294]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287294 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4126 RelDevID:4126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287294) 12:06:49:529 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:49:529 CTIOS1-ctios Trace: >>CG:[call.5000.35287294]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287294 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000156 RelDevID:88000156 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287294) 12:06:49:529 CTIOS1-ctios Trace: >>CG:[call.5000.35287294]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287294 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000156 MsgID:eCallClearedEvent DvrKey:call.5000.35287294) 12:06:49:529 CTIOS1-ctios Trace: >>CG:[call.5000.35287294]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287294 ConnDevIDTyp:1 ConnDevID:88000156 MsgID:eCallEndEvent DvrKey:call.5000.35287294) 12:06:49:529 CTIOS1-ctios Trace: Removed CallConnection(88000156.1). 12:06:49:529 CTIOS1-ctios Trace: Removed CallConnection(4126.0). 12:06:49:529 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287294 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:06:49:529 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:1) 12:06:49:530 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:06:50:324 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:06:50:325 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:50:325 CTIOS1-ctios Trace: >>CG:[call.5000.35287175]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287175 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4021 RetrvDevID:4021 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287175) 12:06:50:325 CTIOS1-ctios Trace: [call.5000.35287175] Found CallConnection(4021.0). 12:06:50:325 CTIOS1-ctios Trace: [call.5000.35287175.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:06:50:330 CTIOS1-ctios Trace: [call.5000.35287175] Found CallConnection(4021.0) for device 4021. 12:06:50:331 CTIOS1-ctios Trace: [call.5000.35287175] Found CallConnection(4021.0) for device 4021. 12:06:51:896 CTIOS1-ctios Trace: ->RCV[bancomer51-3952-4040 a=215][agent.5000.215]:eSetAgentStateRequest(eAvailable) 12:06:51:901 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:1) 12:06:51:901 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:06:51:901 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:06:51:901 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.215]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:06:51:901 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.215]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:06:51:901 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eSetAgentStateConf(UniqObjID:agent.5000.215 MsgID:eSetAgentStateConf TgtCILClntID:bancomer51-3952-4040) 12:06:51:902 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eSetAgentStateConf 12:06:56:672 CTIOS1-ctios Trace: [call.5000.35287306] Found CallConnection(4036.0) for device 4036. 12:06:56:673 CTIOS1-ctios Trace: [call.5000.35287306] Found CallConnection(4036.0) for device 4036. 12:06:56:686 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:06:56:686 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:56:686 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287306 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4036 HldgDevID:4036 MsgID:eCallHeldEvent DvrKey:call.5000.35287306) 12:06:56:686 CTIOS1-ctios Trace: [call.5000.35287306] Found CallConnection(4036.0). 12:06:56:686 CTIOS1-ctios Trace: [call.5000.35287306.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c0008) 12:06:56:686 CTIOS1-ctios Trace: [call.5000.16788664.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c0008) 12:06:56:687 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eHold),Msk(0) 12:06:56:687 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eButtonEnablementMaskChange,Msk(683c0008) 12:06:56:687 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eButtonEnablementMaskChange,Msk(683c0008) 12:06:56:687 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]: eCallHeldEvent,Msk(683c0008) 12:06:56:857 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0) for device 2264. 12:06:56:858 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0) for device 2264. 12:06:56:869 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:06:56:869 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:56:869 CTIOS1-ctios Trace: >>CG:[call.5000.16788664]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788664 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4036 RetrvDevID:4036 MsgID:eCallRetrievedEvent DvrKey:call.5000.16788664) 12:06:56:869 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0). 12:06:56:870 CTIOS1-ctios Trace: [call.5000.16788664.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c1840) 12:06:56:870 CTIOS1-ctios Trace: [call.5000.35287306.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c1840) 12:06:56:870 CTIOS1-ctios Trace: [call.5000.35287306.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c1840) 12:06:56:870 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:06:56:870 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eButtonEnablementMaskChange,Msk(683c1840) 12:06:56:870 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eButtonEnablementMaskChange,Msk(683c1840) 12:06:56:870 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eButtonEnablementMaskChange,Msk(683c1840) 12:06:56:870 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eCallRetrievedEvent,Msk(683c1840) 12:06:56:893 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.16788664.4036]:eSetCallDataRequest 12:06:56:899 CTIOS1-ctios Trace: >>CG:[call.5000.16788664.4036]:eSetCallDataConf(UniqObjID:call.5000.16788664.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:06:57:567 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0) for device 4036. 12:06:57:567 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0) for device 4036. 12:06:57:568 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0) for device 2264. 12:06:57:571 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.16788664.4036]:eTransferCallRequest 12:06:57:578 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0) for device 2264. 12:06:57:637 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0) for device 4036. 12:06:57:638 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0) for device 4036. 12:06:57:782 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0) for device 2264. 12:06:57:783 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0) for device 2264. 12:06:57:830 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287306 NumParties:4 SecDevIDTyp:0 SecCID:16788664 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:2222266181 SecDevID:4036 TfrgDevID:4036 TfrdDevID:2264 MsgID:eCallTransferredEvent DvrKey:call.5000.35287306ConnectedParty[1]:(ConnPtyCID:35287306 ConnPtyDevIDTyp:1 ConnPtyDevID:2222266181) ConnectedParty[2]:(ConnPtyCID:35287306 ConnPtyDevIDTyp:1 ConnPtyDevID:3009) ConnectedParty[3]:(ConnPtyCID:35287306 ConnPtyDevIDTyp:1 ConnPtyDevID:2264) ConnectedParty[4]:(ConnPtyCID:35287306 ConnPtyDevIDTyp:1 ConnPtyDevID:2264)) 12:06:57:830 CTIOS1-ctios Trace: [call.5000.35287306] Found CallConnection(4036.0). 12:06:57:830 CTIOS1-ctios Trace: >>CG:[call.5000.16788664]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287306 NumParties:4 SecDevIDTyp:0 SecCID:16788664 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:2222266181 SecDevID:4036 TfrgDevID:4036 TfrdDevID:2264 MsgID:eCallTransferredEvent DvrKey:call.5000.16788664ConnectedParty[1]:(ConnPtyCID:35287306 ConnPtyDevIDTyp:1 ConnPtyDevID:2222266181) ConnectedParty[2]:(ConnPtyCID:35287306 ConnPtyDevIDTyp:1 ConnPtyDevID:3009) ConnectedParty[3]:(ConnPtyCID:35287306 ConnPtyDevIDTyp:1 ConnPtyDevID:2264) ConnectedParty[4]:(ConnPtyCID:35287306 ConnPtyDevIDTyp:1 ConnPtyDevID:2264)) 12:06:57:830 CTIOS1-ctios Trace: [call.5000.16788664]::FindTransferCommonDeviceID Found Transferring Device [4036] on both [call.5000.35287306] and [call.5000.16788664]. 12:06:57:830 CTIOS1-ctios Trace: [call.5000.35287306] Found CallConnection(4036.0). 12:06:57:830 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0). 12:06:57:831 CTIOS1-ctios Trace: [call.5000.35287306] Found CallConnection(4036.0). 12:06:57:831 CTIOS1-ctios Trace: Removed CallConnection(4036.0). 12:06:57:831 CTIOS1-ctios Trace: [call.5000.16788664] Found CallConnection(4036.0). 12:06:57:831 CTIOS1-ctios Trace: Removed CallConnection(4036.0). 12:06:57:831 CTIOS1-ctios Trace: Added CallConnection(2222266181.1). 12:06:57:831 CTIOS1-ctios Trace: [call.5000.16788664] Moved CallConnection[2222266181.1] from [call.5000.35287306] to [call.5000.16788664]. 12:06:57:831 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287306 ConnDevIDTyp:1 ConnDevID:2222266181 MsgID:eCallEndEvent DvrKey:call.5000.35287306) 12:06:57:831 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287306 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:06:57:831 CTIOS1-ctios Trace: >>CG:[call.5000.16788664]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788664 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35287306 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4036 NewConnDevID:3009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788664) 12:06:57:831 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287306 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35287306 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3009 NewConnDevID:2222266181 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287306) 12:06:57:831 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287306 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35287306 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2222266181 DNIS:4036 ConnDevID:2222266181 NewConnDevID:2222266181 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287306 ecc:(...)) 12:06:57:832 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eCallTransferredEvent,Msk(683c1880) 12:06:57:832 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eCallTransferredEvent,Msk(683c1880) 12:06:57:832 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eCallTransferredEvent,Msk(683c1880) 12:06:57:832 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287306.4036]:eCallEndEvent 12:06:57:832 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.16788664.4036]:eCallEndEvent 12:06:57:833 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:1) 12:06:57:833 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:06:57:833 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287306 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287306) 12:06:57:833 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287306 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:2264 RelDevID:2264 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287306) 12:06:57:833 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287306 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:2264 RelDevID:2264 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287306) 12:06:57:833 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287306 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:2222266181 RelDevID:2222266181 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287306) 12:06:57:833 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287306 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35287306) 12:06:57:833 CTIOS1-ctios Trace: >>CG:[call.5000.35287306]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287306 ConnDevIDTyp:1 ConnDevID:2222266181 MsgID:eCallEndEvent DvrKey:call.5000.35287306) 12:06:57:833 CTIOS1-ctios Trace: Removed CallConnection(2222266181.1). 12:06:57:833 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287306 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:06:57:833 CTIOS1-ctios Trace: >>CG:[call.5000.16788664.4036]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:35287306 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.16788664.4036 MsgID:eTransferCallConf TgtCILClntID:bancomer17-2212-1312) 12:06:57:833 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.16788664.4036]. 12:06:57:833 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:06:58:422 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4036 ANI:4422231264 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1263 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1263 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1582) 12:06:58:423 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][]:eAgentPrecallEvent 12:06:58:426 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:06:58:426 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:58:426 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eReserved),Msk(0) 12:06:58:529 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0) for device 2264. 12:06:58:535 CTIOS1-ctios Trace: >>CG:[call.5000.35287347]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287347 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4422231264 DNIS:4036 Dialed#:3021 ConnDevID:4422231264 RCallKeyDay:151064 RCallKeyCID:1263 MsgID:eCallBeginEvent DvrKey:call.5000.35287347 ecc:(...) ICMEntUniqID:icm.151064.1263 RCallKeySeq#:2) 12:06:58:535 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287347 12:06:58:536 CTIOS1-ctios Trace: >>CG:[call.5000.35287347]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287347 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4422231264 AlrtgDevID:(null) CallngDevID:4422231264 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287347 Trnk#:0 TrnkGrp#:0) 12:06:58:536 CTIOS1-ctios Trace: [call.5000.35287347]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4422231264. 12:06:58:536 CTIOS1-ctios Trace: CallConnection(4422231264.1) created AgentObject (Device) for DeviceID(4422231264). 12:06:58:536 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:06:58:536 CTIOS1-ctios Trace: Added CallConnection(4422231264.1). 12:06:58:536 CTIOS1-ctios Trace: [call.5000.35287347]::CreateCallConnection(): CallConnection(4422231264.1) created successfully. 12:06:58:536 CTIOS1-ctios Trace: >>CG:[call.5000.35287347]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287347 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4422231264 AlrtgDevID:4036 CallngDevID:4422231264 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287347 Trnk#:0 TrnkGrp#:0) 12:06:58:536 CTIOS1-ctios Trace: [call.5000.35287347] Found CallConnection(4422231264.1) for device 4422231264. 12:06:58:536 CTIOS1-ctios Trace: [call.5000.35287347]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4036. 12:06:58:536 CTIOS1-ctios Trace: [call.5000.35287347] CallConnection(4422231264.1) found DeviceID(4036) AgentID(412). 12:06:58:536 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:06:58:536 CTIOS1-ctios Trace: Added CallConnection(4422231264.1). 12:06:58:536 CTIOS1-ctios Trace: [call.5000.35287347]::CreateCallConnection(): CallConnection(4422231264.1) created successfully. 12:06:58:537 CTIOS1-ctios Trace: [call.5000.35287347.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683f0001) 12:06:58:537 CTIOS1-ctios Trace: [call.5000.35287347.4036] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:06:58:537 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287347.4036]:eCallBeginEvent 12:06:58:537 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287347.4036]:eButtonEnablementMaskChange,Msk(683f0001) 12:06:58:537 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287347.4036]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:06:58:614 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:06:58:614 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:06:58:614 CTIOS1-ctios Trace: >>CG:[call.5000.35287347]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287347 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287347 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4422231264 NewConnDevID:4422231264 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287347 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517618))) 12:06:58:615 CTIOS1-ctios Trace: >>CG:[call.5000.35287347]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287347 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4036 CallngDevID:4422231264 CalldDevID:4036 LstRedirDevID:(null) AnsDevID:4036 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287347 Trnk#:0 TrnkGrp#:0) 12:06:58:615 CTIOS1-ctios Trace: [call.5000.35287347] Found CallConnection(4422231264.1). 12:06:58:615 CTIOS1-ctios Trace: [call.5000.35287347] Found CallConnection(4422231264.1). 12:06:58:615 CTIOS1-ctios Trace: [call.5000.35287347.4422231264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4422231264), Button Mask(0xbf01a6) 12:06:58:615 CTIOS1-ctios Trace: [call.5000.35287347.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf01a6) 12:06:58:615 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:06:58:616 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287347.4036]:eCallDataUpdateEvent,Msk(683f0001) 12:06:58:616 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287347.4036]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:06:58:616 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287347.4036]:eCallEstablishedEvent,Msk(68bf01a6) 12:06:58:642 CTIOS1-ctios Trace: [call.5000.35287347] Found CallConnection(4036.0) for device 4036. 12:06:58:642 CTIOS1-ctios Trace: [call.5000.35287347] Found CallConnection(4036.0) for device 4036. 12:06:58:651 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35287347.4036]:eSetCallDataRequest 12:06:58:657 CTIOS1-ctios Trace: >>CG:[call.5000.35287347]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287347 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287347 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4422231264 NewConnDevID:4422231264 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287347 ecc:(...)) 12:06:58:657 CTIOS1-ctios Trace: >>CG:[call.5000.35287347.4036]:eSetCallDataConf(UniqObjID:call.5000.35287347.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:06:58:657 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287347.4036]:eCallDataUpdateEvent,Msk(68bf01a6) 12:06:58:745 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0) for device 2264. 12:07:06:169 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2126 ANI:92109 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1261 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1261 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1580) 12:07:06:169 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][]:eAgentPrecallEvent 12:07:06:174 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:07:06:174 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:07:06:175 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eReserved),Msk(0) 12:07:06:175 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.250]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:07:06:175 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.250]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:07:06:242 CTIOS1-ctios Trace: >>CG:[call.5000.35287350]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287350 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:92109 DNIS:2126 Dialed#:3009 ConnDevID:92109 RCallKeyDay:151064 RCallKeyCID:1261 MsgID:eCallBeginEvent DvrKey:call.5000.35287350 ecc:(...) ICMEntUniqID:icm.151064.1261 RCallKeySeq#:2) 12:07:06:242 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287350 12:07:06:242 CTIOS1-ctios Trace: >>CG:[call.5000.35287350]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287350 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:92109 AlrtgDevID:(null) CallngDevID:92109 CalldDevID:2126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287350 Trnk#:0 TrnkGrp#:0) 12:07:06:242 CTIOS1-ctios Trace: [call.5000.35287350]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 92109. 12:07:06:242 CTIOS1-ctios Trace: CallConnection(92109.1) created AgentObject (Device) for DeviceID(92109). 12:07:06:242 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:07:06:242 CTIOS1-ctios Trace: Added CallConnection(92109.1). 12:07:06:242 CTIOS1-ctios Trace: [call.5000.35287350]::CreateCallConnection(): CallConnection(92109.1) created successfully. 12:07:06:243 CTIOS1-ctios Trace: >>CG:[call.5000.35287350]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287350 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:92109 AlrtgDevID:2126 CallngDevID:92109 CalldDevID:2126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287350 Trnk#:0 TrnkGrp#:0) 12:07:06:243 CTIOS1-ctios Trace: [call.5000.35287350] Found CallConnection(92109.1) for device 92109. 12:07:06:243 CTIOS1-ctios Trace: [call.5000.35287350]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2126. 12:07:06:243 CTIOS1-ctios Trace: [call.5000.35287350] CallConnection(92109.1) found DeviceID(2126) AgentID(250). 12:07:06:243 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:07:06:243 CTIOS1-ctios Trace: Added CallConnection(92109.1). 12:07:06:243 CTIOS1-ctios Trace: [call.5000.35287350]::CreateCallConnection(): CallConnection(92109.1) created successfully. 12:07:06:243 CTIOS1-ctios Trace: [call.5000.35287350.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x683f0001) 12:07:06:243 CTIOS1-ctios Trace: [call.5000.35287350.2126] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:07:06:243 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287350.2126]:eCallBeginEvent 12:07:06:244 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287350.2126]:eButtonEnablementMaskChange,Msk(683f0001) 12:07:06:244 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287350.2126]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:07:06:250 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:07:06:250 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:07:06:250 CTIOS1-ctios Trace: >>CG:[call.5000.35287350]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287350 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287350 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:92109 NewConnDevID:92109 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287350 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517625))) 12:07:06:250 CTIOS1-ctios Trace: >>CG:[call.5000.35287350]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287350 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2126 CallngDevID:92109 CalldDevID:2126 LstRedirDevID:(null) AnsDevID:2126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287350 Trnk#:0 TrnkGrp#:0) 12:07:06:250 CTIOS1-ctios Trace: [call.5000.35287350] Found CallConnection(92109.1). 12:07:06:250 CTIOS1-ctios Trace: [call.5000.35287350] Found CallConnection(92109.1). 12:07:06:250 CTIOS1-ctios Trace: [call.5000.35287350.92109] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(92109), Button Mask(0xbf01a6) 12:07:06:250 CTIOS1-ctios Trace: [call.5000.35287350.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf01a6) 12:07:06:250 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eTalking),Msk(0) 12:07:06:250 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.250]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:07:06:250 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.250]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:07:06:250 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287350.2126]:eCallDataUpdateEvent,Msk(683f0001) 12:07:06:250 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287350.2126]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:07:06:250 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287350.2126]:eCallEstablishedEvent,Msk(68bf01a6) 12:07:06:306 CTIOS1-ctios Trace: ->RCV[BANCOMER30-2880-3180 a=250][call.5000.35287350.2126]:eSetCallDataRequest 12:07:06:312 CTIOS1-ctios Trace: >>CG:[call.5000.35287350]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287350 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287350 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:92109 NewConnDevID:92109 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287350 ecc:(...)) 12:07:06:313 CTIOS1-ctios Trace: >>CG:[call.5000.35287350.2126]:eSetCallDataConf(UniqObjID:call.5000.35287350.2126 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER30-2880-3180) 12:07:06:313 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287350.2126]:eCallDataUpdateEvent,Msk(68bf01a6) 12:07:06:796 CTIOS1-ctios Trace: [call.5000.35287350] Found CallConnection(2126.0) for device 2126. 12:07:06:805 CTIOS1-ctios Trace: [call.5000.35287350] Found CallConnection(2126.0) for device 2126. 12:07:11:784 CTIOS1-ctios Trace: [call.5000.35287347] Found CallConnection(4036.0) for device 4036. 12:07:11:785 CTIOS1-ctios Trace: [call.5000.35287347] Found CallConnection(4036.0) for device 4036. 12:07:11:800 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:07:11:800 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:07:11:800 CTIOS1-ctios Trace: >>CG:[call.5000.35287347]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287347 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4036 HldgDevID:4036 MsgID:eCallHeldEvent DvrKey:call.5000.35287347) 12:07:11:800 CTIOS1-ctios Trace: [call.5000.35287347] Found CallConnection(4036.0). 12:07:11:801 CTIOS1-ctios Trace: [call.5000.35287347.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf000a) 12:07:11:801 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eHold),Msk(0) 12:07:11:801 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287347.4036]:eButtonEnablementMaskChange,Msk(68bf000a) 12:07:11:801 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287347.4036]: eCallHeldEvent,Msk(68bf000a) 12:07:15:356 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:07:15:356 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:07:15:356 CTIOS1-ctios Trace: >>CG:[call.5000.35287347]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287347 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4036 RetrvDevID:4036 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287347) 12:07:15:356 CTIOS1-ctios Trace: [call.5000.35287347] Found CallConnection(4036.0). 12:07:15:356 CTIOS1-ctios Trace: [call.5000.35287347.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf01a6) 12:07:15:356 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:07:15:356 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287347.4036]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:07:15:357 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287347.4036]:eCallRetrievedEvent,Msk(68bf01a6) 12:07:15:361 CTIOS1-ctios Trace: [call.5000.35287347] Found CallConnection(4036.0) for device 4036. 12:07:15:362 CTIOS1-ctios Trace: [call.5000.35287347] Found CallConnection(4036.0) for device 4036. 12:07:15:372 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35287347.4036]:eSetCallDataRequest 12:07:15:377 CTIOS1-ctios Trace: >>CG:[call.5000.35287347.4036]:eSetCallDataConf(UniqObjID:call.5000.35287347.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:07:17:382 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2144 ANI:3338825858 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1264 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1264 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1584) 12:07:17:387 CTIOS1-ctios Trace: >>CG:[agent.5000.341]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5165 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2144 AGID:341 AGInstr:2144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.341 AGAvailStatus:0) 12:07:17:387 CTIOS1-ctios Trace: [agent.5000.341] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:07:17:388 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.341]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:07:17:388 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.341]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:07:17:453 CTIOS1-ctios Trace: >>CG:[call.5000.35287355]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287355 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3338825858 DNIS:2144 Dialed#:3009 ConnDevID:3338825858 RCallKeyDay:151064 RCallKeyCID:1264 MsgID:eCallBeginEvent DvrKey:call.5000.35287355 ecc:(...) ICMEntUniqID:icm.151064.1264 RCallKeySeq#:2) 12:07:17:453 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287355 12:07:17:453 CTIOS1-ctios Trace: >>CG:[call.5000.35287355]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287355 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3338825858 AlrtgDevID:(null) CallngDevID:3338825858 CalldDevID:2144 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287355 Trnk#:0 TrnkGrp#:0) 12:07:17:453 CTIOS1-ctios Trace: [call.5000.35287355]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3338825858. 12:07:17:453 CTIOS1-ctios Trace: CallConnection(3338825858.1) created AgentObject (Device) for DeviceID(3338825858). 12:07:17:453 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:07:17:453 CTIOS1-ctios Trace: Added CallConnection(3338825858.1). 12:07:17:453 CTIOS1-ctios Trace: [call.5000.35287355]::CreateCallConnection(): CallConnection(3338825858.1) created successfully. 12:07:17:454 CTIOS1-ctios Trace: >>CG:[call.5000.35287355]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287355 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3338825858 AlrtgDevID:2144 CallngDevID:3338825858 CalldDevID:2144 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287355 Trnk#:0 TrnkGrp#:0) 12:07:17:455 CTIOS1-ctios Trace: [call.5000.35287355] Found CallConnection(3338825858.1) for device 3338825858. 12:07:17:455 CTIOS1-ctios Trace: [call.5000.35287355]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2144. 12:07:17:455 CTIOS1-ctios Trace: [call.5000.35287355] CallConnection(3338825858.1) found DeviceID(2144) AgentID(341). 12:07:17:455 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:07:17:455 CTIOS1-ctios Trace: Added CallConnection(3338825858.1). 12:07:17:455 CTIOS1-ctios Trace: [call.5000.35287355]::CreateCallConnection(): CallConnection(3338825858.1) created successfully. 12:07:17:455 CTIOS1-ctios Trace: [call.5000.35287355.2144] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2144), Button Mask(0x203f0001) 12:07:17:455 CTIOS1-ctios Trace: [call.5000.35287355.2144] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:07:17:463 CTIOS1-ctios Trace: >>CG:[agent.5000.341]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5165 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2144 AGID:341 AGInstr:2144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.341 AGAvailStatus:0) 12:07:17:463 CTIOS1-ctios Trace: [agent.5000.341] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:07:17:463 CTIOS1-ctios Trace: >>CG:[call.5000.35287355]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287355 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287355 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3338825858 NewConnDevID:3338825858 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287355 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517637))) 12:07:17:463 CTIOS1-ctios Trace: >>CG:[call.5000.35287355]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287355 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2144 CallngDevID:3338825858 CalldDevID:2144 LstRedirDevID:(null) AnsDevID:2144 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287355 Trnk#:0 TrnkGrp#:0) 12:07:17:463 CTIOS1-ctios Trace: [call.5000.35287355] Found CallConnection(3338825858.1). 12:07:17:463 CTIOS1-ctios Trace: [call.5000.35287355] Found CallConnection(3338825858.1). 12:07:17:463 CTIOS1-ctios Trace: [call.5000.35287355.3338825858] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3338825858), Button Mask(0xbf01a6) 12:07:17:463 CTIOS1-ctios Trace: [call.5000.35287355.2144] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2144), Button Mask(0x20bf01a6) 12:07:17:463 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.341]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:07:17:463 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.341]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:07:17:533 CTIOS1-ctios Trace: >>CG:[call.5000.35287355]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287355 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287355 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3338825858 NewConnDevID:3338825858 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287355 ecc:(...)) 12:07:18:004 CTIOS1-ctios Trace: [call.5000.35287355] Found CallConnection(2144.0) for device 2144. 12:07:18:011 CTIOS1-ctios Trace: [call.5000.35287355] Found CallConnection(2144.0) for device 2144. 12:07:34:934 CTIOS1-ctios Trace: >>CG:[call.5000.35287090]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287090 ConnDevIDTyp:1 LclConnState:65535 EvtCause:24 RelDevTyp:0 MonID:0 ConnDevID:019999122613 RelDevID:019999122613 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287090) 12:07:34:935 CTIOS1-ctios Trace: [call.5000.35287090] Found CallConnection(4129.0) for device 4129. 12:07:34:935 CTIOS1-ctios Trace: [call.5000.35287090] Found CallConnection(4129.0) for device 4129. 12:07:35:088 CTIOS1-ctios Trace: [call.5000.35287090] Found CallConnection(4129.0) for device 4129. 12:07:35:089 CTIOS1-ctios Trace: [call.5000.35287090] Found CallConnection(4129.0) for device 4129. 12:07:37:703 CTIOS1-ctios Trace: [call.5000.35287090] Found CallConnection(4129.0) for device 4129. 12:07:37:703 CTIOS1-ctios Trace: [call.5000.35287090] Found CallConnection(4129.0) for device 4129. 12:07:37:717 CTIOS1-ctios Trace: >>CG:[call.5000.35287090]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287090 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4129 RelDevID:4129 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287090) 12:07:37:717 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:07:37:717 CTIOS1-ctios Trace: >>CG:[call.5000.35287090]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287090 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:92411 RelDevID:92411 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287090) 12:07:37:718 CTIOS1-ctios Trace: >>CG:[call.5000.35287090]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287090 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:92411 RelDevID:92411 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287090) 12:07:37:718 CTIOS1-ctios Trace: >>CG:[call.5000.35287090]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287090 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4129 MsgID:eCallClearedEvent DvrKey:call.5000.35287090) 12:07:37:718 CTIOS1-ctios Trace: >>CG:[call.5000.35287090]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287090 ConnDevIDTyp:0 ConnDevID:4129 MsgID:eCallEndEvent DvrKey:call.5000.35287090) 12:07:37:718 CTIOS1-ctios Trace: Removed CallConnection(4129.0). 12:07:37:718 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287090 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:07:37:718 CTIOS1-ctios Trace: >>CG:[agent.5000.443]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5215 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4129 AGID:443 AGInstr:4129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.443 AGAvailStatus:0) 12:07:37:718 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:07:46:171 CTIOS1-ctios Trace: [call.5000.35287148] Found CallConnection(4045.0) for device 4045. 12:07:46:172 CTIOS1-ctios Trace: [call.5000.35287148] Found CallConnection(4045.0) for device 4045. 12:07:46:206 CTIOS1-ctios Trace: >>CG:[call.5000.35287148]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287148 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4045 RelDevID:4045 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287148) 12:07:46:206 CTIOS1-ctios Trace: [agent.5000.415] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:07:46:207 CTIOS1-ctios Trace: >>CG:[call.5000.35287148]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287148 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:7555547492 RelDevID:7555547492 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287148) 12:07:46:207 CTIOS1-ctios Trace: >>CG:[call.5000.35287148]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287148 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:7555547492 MsgID:eCallClearedEvent DvrKey:call.5000.35287148) 12:07:46:207 CTIOS1-ctios Trace: >>CG:[call.5000.35287148]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287148 ConnDevIDTyp:1 ConnDevID:7555547492 MsgID:eCallEndEvent DvrKey:call.5000.35287148) 12:07:46:207 CTIOS1-ctios Trace: Removed CallConnection(7555547492.1). 12:07:46:207 CTIOS1-ctios Trace: Removed CallConnection(4045.0). 12:07:46:207 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287148 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:07:46:207 CTIOS1-ctios Trace: >>CG:[agent.5000.415]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4045 AGID:415 AGInstr:4045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.415 AGAvailStatus:1) 12:07:46:208 CTIOS1-ctios Trace: [agent.5000.415] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:07:46:455 CTIOS1-ctios Trace: [call.5000.35287122] Found CallConnection(4102.0) for device 4102. 12:07:46:458 CTIOS1-ctios Trace: [call.5000.35287122] Found CallConnection(4102.0) for device 4102. 12:07:46:461 CTIOS1-ctios Trace: >>CG:[call.5000.35287122]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287122 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4102 RelDevID:4102 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287122) 12:07:46:461 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:07:46:461 CTIOS1-ctios Trace: >>CG:[call.5000.35287122]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287122 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9511447101 RelDevID:9511447101 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287122) 12:07:46:461 CTIOS1-ctios Trace: >>CG:[call.5000.35287122]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287122 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9511447101 MsgID:eCallClearedEvent DvrKey:call.5000.35287122) 12:07:46:461 CTIOS1-ctios Trace: >>CG:[call.5000.35287122]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287122 ConnDevIDTyp:1 ConnDevID:9511447101 MsgID:eCallEndEvent DvrKey:call.5000.35287122) 12:07:46:462 CTIOS1-ctios Trace: Removed CallConnection(9511447101.1). 12:07:46:462 CTIOS1-ctios Trace: Removed CallConnection(4102.0). 12:07:46:462 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287122 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:07:46:462 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:1) 12:07:46:462 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:07:46:462 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287122.4102]:eCallConnectionClearedEvent,Msk(3c0000) 12:07:46:462 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287122.4102]:eCallConnectionClearedEvent,Msk(3c0000) 12:07:46:462 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287122.4102]:eCallClearedEvent,Msk(3c0000) 12:07:46:462 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287122.4102]:eCallEndEvent 12:07:46:462 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:07:49:361 CTIOS1-ctios Trace: >>CG:[agent.5000.415]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:4 SGState:2 SessID:0 MRDID:1 ICMAGID:5187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4045 AGID:415 AGInstr:4045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.415 AGAvailStatus:0) 12:07:49:361 CTIOS1-ctios Trace: [agent.5000.415] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:07:55:519 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2066 ANI:2237 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1268 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1268 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1588) 12:07:55:519 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][]:eAgentPrecallEvent 12:07:55:523 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:0) 12:07:55:523 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:07:55:524 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eReserved),Msk(0) 12:07:55:524 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.335]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:07:55:524 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.335]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:07:55:603 CTIOS1-ctios Trace: >>CG:[call.5000.35287358]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287358 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2237 DNIS:2066 Dialed#:3009 ConnDevID:2237 RCallKeyDay:151064 RCallKeyCID:1268 MsgID:eCallBeginEvent DvrKey:call.5000.35287358 ecc:(...) ICMEntUniqID:icm.151064.1268 RCallKeySeq#:2) 12:07:55:603 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287358 12:07:55:603 CTIOS1-ctios Trace: >>CG:[call.5000.35287358]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287358 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2237 AlrtgDevID:(null) CallngDevID:2237 CalldDevID:2066 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287358 Trnk#:0 TrnkGrp#:0) 12:07:55:603 CTIOS1-ctios Trace: [call.5000.35287358]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2237. 12:07:55:603 CTIOS1-ctios Trace: CallConnection(2237.1) created AgentObject (Device) for DeviceID(2237). 12:07:55:603 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:07:55:603 CTIOS1-ctios Trace: Added CallConnection(2237.1). 12:07:55:603 CTIOS1-ctios Trace: [call.5000.35287358]::CreateCallConnection(): CallConnection(2237.1) created successfully. 12:07:55:604 CTIOS1-ctios Trace: >>CG:[call.5000.35287358]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287358 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2237 AlrtgDevID:2066 CallngDevID:2237 CalldDevID:2066 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287358 Trnk#:0 TrnkGrp#:0) 12:07:55:604 CTIOS1-ctios Trace: [call.5000.35287358] Found CallConnection(2237.1) for device 2237. 12:07:55:604 CTIOS1-ctios Trace: [call.5000.35287358]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2066. 12:07:55:604 CTIOS1-ctios Trace: [call.5000.35287358] CallConnection(2237.1) found DeviceID(2066) AgentID(335). 12:07:55:604 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:07:55:604 CTIOS1-ctios Trace: Added CallConnection(2237.1). 12:07:55:604 CTIOS1-ctios Trace: [call.5000.35287358]::CreateCallConnection(): CallConnection(2237.1) created successfully. 12:07:55:604 CTIOS1-ctios Trace: [call.5000.35287358.2066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2066), Button Mask(0x683f0001) 12:07:55:604 CTIOS1-ctios Trace: [call.5000.35287358.2066] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:07:55:604 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287358.2066]:eCallBeginEvent 12:07:55:604 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287358.2066]:eButtonEnablementMaskChange,Msk(683f0001) 12:07:55:604 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287358.2066]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:07:55:607 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:0) 12:07:55:607 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:07:55:607 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eTalking),Msk(0) 12:07:55:607 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.335]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:07:55:607 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.335]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:07:55:607 CTIOS1-ctios Trace: >>CG:[call.5000.35287358]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287358 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287358 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2237 NewConnDevID:2237 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287358 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517675))) 12:07:55:607 CTIOS1-ctios Trace: >>CG:[call.5000.35287358]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287358 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2066 CallngDevID:2237 CalldDevID:2066 LstRedirDevID:(null) AnsDevID:2066 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287358 Trnk#:0 TrnkGrp#:0) 12:07:55:607 CTIOS1-ctios Trace: [call.5000.35287358] Found CallConnection(2237.1). 12:07:55:608 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287358.2066]:eCallDataUpdateEvent,Msk(683f0001) 12:07:55:608 CTIOS1-ctios Trace: [call.5000.35287358] Found CallConnection(2237.1). 12:07:55:608 CTIOS1-ctios Trace: [call.5000.35287358.2237] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2237), Button Mask(0xbf01a6) 12:07:55:608 CTIOS1-ctios Trace: [call.5000.35287358.2066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2066), Button Mask(0x68bf01a6) 12:07:55:608 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287358.2066]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:07:55:608 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287358.2066]:eCallEstablishedEvent,Msk(68bf01a6) 12:07:55:687 CTIOS1-ctios Trace: ->RCV[BANCOMER25-3828-3368 a=335][call.5000.35287358.2066]:eSetCallDataRequest 12:07:55:692 CTIOS1-ctios Trace: >>CG:[call.5000.35287358]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287358 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287358 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2237 NewConnDevID:2237 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287358 ecc:(...)) 12:07:55:693 CTIOS1-ctios Trace: >>CG:[call.5000.35287358.2066]:eSetCallDataConf(UniqObjID:call.5000.35287358.2066 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER25-3828-3368) 12:07:55:693 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287358.2066]:eCallDataUpdateEvent,Msk(68bf01a6) 12:07:56:153 CTIOS1-ctios Trace: [call.5000.35287358] Found CallConnection(2066.0) for device 2066. 12:07:56:161 CTIOS1-ctios Trace: [call.5000.35287358] Found CallConnection(2066.0) for device 2066. 12:08:00:129 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4102 ANI:6144257248 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1269 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1269 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1590) 12:08:00:130 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][]:eAgentPrecallEvent 12:08:00:133 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:08:00:133 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:08:00:133 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eReserved),Msk(0) 12:08:00:245 CTIOS1-ctios Trace: >>CG:[call.5000.35287361]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287361 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6144257248 DNIS:4102 Dialed#:3021 ConnDevID:6144257248 RCallKeyDay:151064 RCallKeyCID:1269 MsgID:eCallBeginEvent DvrKey:call.5000.35287361 ecc:(...) ICMEntUniqID:icm.151064.1269 RCallKeySeq#:2) 12:08:00:245 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287361 12:08:00:245 CTIOS1-ctios Trace: >>CG:[call.5000.35287361]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287361 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6144257248 AlrtgDevID:(null) CallngDevID:6144257248 CalldDevID:4102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287361 Trnk#:0 TrnkGrp#:0) 12:08:00:245 CTIOS1-ctios Trace: [call.5000.35287361]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6144257248. 12:08:00:245 CTIOS1-ctios Trace: CallConnection(6144257248.1) created AgentObject (Device) for DeviceID(6144257248). 12:08:00:245 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:08:00:245 CTIOS1-ctios Trace: Added CallConnection(6144257248.1). 12:08:00:245 CTIOS1-ctios Trace: [call.5000.35287361]::CreateCallConnection(): CallConnection(6144257248.1) created successfully. 12:08:00:246 CTIOS1-ctios Trace: >>CG:[call.5000.35287361]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287361 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6144257248 AlrtgDevID:4102 CallngDevID:6144257248 CalldDevID:4102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287361 Trnk#:0 TrnkGrp#:0) 12:08:00:246 CTIOS1-ctios Trace: [call.5000.35287361] Found CallConnection(6144257248.1) for device 6144257248. 12:08:00:246 CTIOS1-ctios Trace: [call.5000.35287361]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4102. 12:08:00:246 CTIOS1-ctios Trace: [call.5000.35287361] CallConnection(6144257248.1) found DeviceID(4102) AgentID(434). 12:08:00:246 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:08:00:246 CTIOS1-ctios Trace: Added CallConnection(6144257248.1). 12:08:00:246 CTIOS1-ctios Trace: [call.5000.35287361]::CreateCallConnection(): CallConnection(6144257248.1) created successfully. 12:08:00:247 CTIOS1-ctios Trace: [call.5000.35287361.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x683f0001) 12:08:00:247 CTIOS1-ctios Trace: [call.5000.35287361.4102] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:08:00:247 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287361.4102]:eCallBeginEvent 12:08:00:247 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287361.4102]:eButtonEnablementMaskChange,Msk(683f0001) 12:08:00:247 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287361.4102]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:08:00:324 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:08:00:324 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:08:00:324 CTIOS1-ctios Trace: >>CG:[call.5000.35287361]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287361 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287361 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6144257248 NewConnDevID:6144257248 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287361 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517679))) 12:08:00:325 CTIOS1-ctios Trace: >>CG:[call.5000.35287361]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287361 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4102 CallngDevID:6144257248 CalldDevID:4102 LstRedirDevID:(null) AnsDevID:4102 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287361 Trnk#:0 TrnkGrp#:0) 12:08:00:325 CTIOS1-ctios Trace: [call.5000.35287361] Found CallConnection(6144257248.1). 12:08:00:325 CTIOS1-ctios Trace: [call.5000.35287361] Found CallConnection(6144257248.1). 12:08:00:325 CTIOS1-ctios Trace: [call.5000.35287361.6144257248] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6144257248), Button Mask(0xbf01a6) 12:08:00:325 CTIOS1-ctios Trace: [call.5000.35287361.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x68bf01a6) 12:08:00:325 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eTalking),Msk(0) 12:08:00:325 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287361.4102]:eCallDataUpdateEvent,Msk(683f0001) 12:08:00:325 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287361.4102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:08:00:326 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287361.4102]:eCallEstablishedEvent,Msk(68bf01a6) 12:08:00:336 CTIOS1-ctios Trace: ->RCV[bancomer17-3260-1520 a=434][call.5000.35287361.4102]:eSetCallDataRequest 12:08:00:342 CTIOS1-ctios Trace: >>CG:[call.5000.35287361]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287361 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287361 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6144257248 NewConnDevID:6144257248 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287361 ecc:(...)) 12:08:00:342 CTIOS1-ctios Trace: >>CG:[call.5000.35287361.4102]:eSetCallDataConf(UniqObjID:call.5000.35287361.4102 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3260-1520) 12:08:00:342 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287361.4102]:eCallDataUpdateEvent,Msk(68bf01a6) 12:08:00:360 CTIOS1-ctios Trace: [call.5000.35287361] Found CallConnection(4102.0) for device 4102. 12:08:00:361 CTIOS1-ctios Trace: [call.5000.35287361] Found CallConnection(4102.0) for device 4102. 12:08:03:803 CTIOS1-ctios Trace: >>CG:[agent.5000.242]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5088 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2108 AGID:242 AGInstr:2108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.242 AGAvailStatus:1) 12:08:03:804 CTIOS1-ctios Trace: [agent.5000.242] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:08:03:805 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:08:03:805 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:08:13:247 CTIOS1-ctios Trace: >>CG:[agent.5000.443]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5215 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4129 AGID:443 AGInstr:4129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.443 AGAvailStatus:1) 12:08:13:247 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:08:13:247 CTIOS1-ctios Trace: >>CG:[call.5000.35287364]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287364 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4129 MsgID:eCallBeginEvent DvrKey:call.5000.35287364 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517692))) 12:08:13:247 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287364 12:08:13:248 CTIOS1-ctios Trace: >>CG:[call.5000.35287364]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287364 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4129 CallngDevID:4129 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287364) 12:08:13:248 CTIOS1-ctios Trace: [call.5000.35287364] CallConnection(4129.0) found DeviceID(4129) AgentID(443). 12:08:13:248 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:08:13:248 CTIOS1-ctios Trace: Added CallConnection(4129.0). 12:08:13:248 CTIOS1-ctios Trace: [call.5000.35287364]::CreateCallConnection(): CallConnection(4129.0) created successfully. 12:08:13:248 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:08:13:248 CTIOS1-ctios Trace: [call.5000.35287364.4129] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4129), Button Mask(0x20bf0002) 12:08:13:248 CTIOS1-ctios Trace: >>CG:[agent.5000.443]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5215 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4129 AGID:443 AGInstr:4129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.443 AGAvailStatus:0) 12:08:13:248 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:08:14:472 CTIOS1-ctios Trace: >>CG:[call.5000.35287364]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287364 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4129 RelDevID:4129 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287364) 12:08:14:472 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:08:14:473 CTIOS1-ctios Trace: >>CG:[call.5000.35287364]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287364 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4129 MsgID:eCallClearedEvent DvrKey:call.5000.35287364) 12:08:14:474 CTIOS1-ctios Trace: >>CG:[call.5000.35287364]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287364 ConnDevIDTyp:0 ConnDevID:4129 MsgID:eCallEndEvent DvrKey:call.5000.35287364) 12:08:14:474 CTIOS1-ctios Trace: Removed CallConnection(4129.0). 12:08:14:474 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287364 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:08:14:474 CTIOS1-ctios Trace: >>CG:[agent.5000.443]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5215 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4129 AGID:443 AGInstr:4129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.443 AGAvailStatus:0) 12:08:14:474 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:08:15:133 CTIOS1-ctios Trace: [call.5000.35287338] Found CallConnection(2003.0) for device 2003. 12:08:15:134 CTIOS1-ctios Trace: [call.5000.35287338] Found CallConnection(2003.0) for device 2003. 12:08:15:144 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:0) 12:08:15:144 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:08:15:144 CTIOS1-ctios Trace: >>CG:[call.5000.35287338]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287338 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2003 HldgDevID:2003 MsgID:eCallHeldEvent DvrKey:call.5000.35287338) 12:08:15:144 CTIOS1-ctios Trace: [call.5000.35287338] Found CallConnection(2003.0). 12:08:15:145 CTIOS1-ctios Trace: [call.5000.35287338.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf000a) 12:08:15:145 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.214]:Monitored eAgentStateEvent(eHold),Msk(0) 12:08:15:145 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.214]:Monitored eAgentStateEvent(eHold),Msk(0) 12:08:17:087 CTIOS1-ctios Trace: [call.5000.35287129] Found CallConnection(4033.0) for device 4033. 12:08:17:087 CTIOS1-ctios Trace: [call.5000.35287129] Found CallConnection(4033.0) for device 4033. 12:08:17:090 CTIOS1-ctios Trace: >>CG:[call.5000.35287129]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287129 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4033 RelDevID:4033 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287129) 12:08:17:090 CTIOS1-ctios Trace: [agent.5000.411] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:08:17:090 CTIOS1-ctios Trace: >>CG:[call.5000.35287129]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287129 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8261103827 RelDevID:8261103827 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287129) 12:08:17:090 CTIOS1-ctios Trace: >>CG:[call.5000.35287129]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287129 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8261103827 MsgID:eCallClearedEvent DvrKey:call.5000.35287129) 12:08:17:090 CTIOS1-ctios Trace: >>CG:[call.5000.35287129]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287129 ConnDevIDTyp:1 ConnDevID:8261103827 MsgID:eCallEndEvent DvrKey:call.5000.35287129) 12:08:17:091 CTIOS1-ctios Trace: Removed CallConnection(8261103827.1). 12:08:17:091 CTIOS1-ctios Trace: Removed CallConnection(4033.0). 12:08:17:091 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287129 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:08:17:091 CTIOS1-ctios Trace: >>CG:[agent.5000.411]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5193 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4033 AGID:411 AGInstr:4033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.411 AGAvailStatus:1) 12:08:17:091 CTIOS1-ctios Trace: [agent.5000.411] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:08:19:337 CTIOS1-ctios Trace: [call.5000.35287324] Found CallConnection(4009.4010.2.0) for device 4009. 12:08:19:338 CTIOS1-ctios Trace: [call.5000.35287324] Found CallConnection(4009.4010.2.0) for device 4009. 12:08:19:355 CTIOS1-ctios Trace: >>CG:[call.5000.35287324]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287324 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4009.4010.2 RelDevID:4009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287324 RelDevIDFull:4009.4010.2) 12:08:19:355 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:08:19:355 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:08:19:355 CTIOS1-ctios Trace: Removed CallConnection(4009.4010.2.0). 12:08:19:355 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:08:19:355 CTIOS1-ctios Trace: >>CG:[call.5000.35287324]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287324 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4009.4010.2 MsgID:eCallClearedEvent DvrKey:call.5000.35287324) 12:08:19:355 CTIOS1-ctios Trace: >>CG:[call.5000.35287324]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287324 ConnDevIDTyp:0 ConnDevID:4009.4010.2 MsgID:eCallEndEvent DvrKey:call.5000.35287324) 12:08:19:355 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287324 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:08:20:047 CTIOS1-ctios Trace: >>CG:[call.5000.35287365]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287365 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4009.4010.2 MsgID:eCallBeginEvent DvrKey:call.5000.35287365 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517699))) 12:08:20:048 CTIOS1-ctios Trace: >>CG:[call.5000.35287365]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287365 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4009.4010.2 CallngDevID:4009 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287365 CallngDevIDFull:4009.4010.2) 12:08:20:048 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287365 12:08:20:048 CTIOS1-ctios Trace: [call.5000.35287365] CallConnection(4009.4010.2.0) found DeviceID(4009) AgentID(403). 12:08:20:048 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:08:20:048 CTIOS1-ctios Trace: Added CallConnection(4009.4010.2.0). 12:08:20:048 CTIOS1-ctios Trace: [call.5000.35287365]::CreateCallConnection(): CallConnection(4009.4010.2.0) created successfully. 12:08:20:048 CTIOS1-ctios Trace: [call.5000.35287365.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf0002) 12:08:20:048 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:08:20:827 CTIOS1-ctios Trace: >>CG:[agent.5000.411]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5193 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4033 AGID:411 AGInstr:4033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.411 AGAvailStatus:0) 12:08:20:827 CTIOS1-ctios Trace: [agent.5000.411] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:08:22:519 CTIOS1-ctios Trace: ->RCV[BANCOMER25-3828-3368 a=335][call.5000.35287358.2066]:eSetCallDataRequest 12:08:22:525 CTIOS1-ctios Trace: >>CG:[call.5000.35287358]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287358 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287358 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2237 NewConnDevID:2237 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287358 ecc:(...)) 12:08:22:525 CTIOS1-ctios Trace: >>CG:[call.5000.35287358.2066]:eSetCallDataConf(UniqObjID:call.5000.35287358.2066 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER25-3828-3368) 12:08:22:526 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287358.2066]:eCallDataUpdateEvent,Msk(68bf01a6) 12:08:23:227 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:320 SGID:5067 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2240 ANI:80 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1270 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1270 RCallKeySeq#:1 CallTypIDTag:5031 PreCallIIDTag:1591) 12:08:23:228 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][]:eAgentPrecallEvent 12:08:23:232 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:0) 12:08:23:232 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:08:23:233 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eReserved),Msk(0) 12:08:23:233 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.298]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:08:23:233 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.298]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:08:23:305 CTIOS1-ctios Trace: >>CG:[call.5000.35287366]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287366 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:80 DNIS:2240 Dialed#:3009 ConnDevID:80 RCallKeyDay:151064 RCallKeyCID:1270 MsgID:eCallBeginEvent DvrKey:call.5000.35287366 ecc:(...) ICMEntUniqID:icm.151064.1270 RCallKeySeq#:2) 12:08:23:305 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287366 12:08:23:305 CTIOS1-ctios Trace: >>CG:[call.5000.35287366]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287366 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:80 AlrtgDevID:(null) CallngDevID:80 CalldDevID:2240 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287366 Trnk#:0 TrnkGrp#:0) 12:08:23:305 CTIOS1-ctios Trace: [call.5000.35287366]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 80. 12:08:23:305 CTIOS1-ctios Trace: CallConnection(80.1) created AgentObject (Device) for DeviceID(80). 12:08:23:305 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:08:23:305 CTIOS1-ctios Trace: Added CallConnection(80.1). 12:08:23:305 CTIOS1-ctios Trace: [call.5000.35287366]::CreateCallConnection(): CallConnection(80.1) created successfully. 12:08:23:307 CTIOS1-ctios Trace: >>CG:[call.5000.35287366]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287366 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:320 SGID:5067 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:80 AlrtgDevID:2240 CallngDevID:80 CalldDevID:2240 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287366 Trnk#:0 TrnkGrp#:0) 12:08:23:307 CTIOS1-ctios Trace: [call.5000.35287366] Found CallConnection(80.1) for device 80. 12:08:23:307 CTIOS1-ctios Trace: [call.5000.35287366]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2240. 12:08:23:307 CTIOS1-ctios Trace: [call.5000.35287366] CallConnection(80.1) found DeviceID(2240) AgentID(298). 12:08:23:307 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:08:23:307 CTIOS1-ctios Trace: Added CallConnection(80.1). 12:08:23:307 CTIOS1-ctios Trace: [call.5000.35287366]::CreateCallConnection(): CallConnection(80.1) created successfully. 12:08:23:307 CTIOS1-ctios Trace: [call.5000.35287366.2240] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2240), Button Mask(0x683f0001) 12:08:23:307 CTIOS1-ctios Trace: [call.5000.35287366.2240] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:08:23:307 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287366.2240]:eCallBeginEvent 12:08:23:307 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287366.2240]:eButtonEnablementMaskChange,Msk(683f0001) 12:08:23:307 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287366.2240]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:08:23:310 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:320 SGID:5067 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:0) 12:08:23:310 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:08:23:310 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eTalking),Msk(0) 12:08:23:310 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.298]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:08:23:310 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.298]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:08:23:311 CTIOS1-ctios Trace: >>CG:[call.5000.35287366]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287366 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287366 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:80 NewConnDevID:80 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287366 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517702))) 12:08:23:311 CTIOS1-ctios Trace: >>CG:[call.5000.35287366]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287366 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:320 SGID:5067 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2240 CallngDevID:80 CalldDevID:2240 LstRedirDevID:(null) AnsDevID:2240 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287366 Trnk#:0 TrnkGrp#:0) 12:08:23:311 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287366.2240]:eCallDataUpdateEvent,Msk(683f0001) 12:08:23:311 CTIOS1-ctios Trace: [call.5000.35287366] Found CallConnection(80.1). 12:08:23:311 CTIOS1-ctios Trace: [call.5000.35287366] Found CallConnection(80.1). 12:08:23:311 CTIOS1-ctios Trace: [call.5000.35287366.80] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(80), Button Mask(0xbf01a6) 12:08:23:311 CTIOS1-ctios Trace: [call.5000.35287366.2240] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2240), Button Mask(0x68bf01a6) 12:08:23:311 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287366.2240]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:08:23:311 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287366.2240]:eCallEstablishedEvent,Msk(68bf01a6) 12:08:23:360 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][call.5000.35287366.2240]:eSetCallDataRequest 12:08:23:365 CTIOS1-ctios Trace: >>CG:[call.5000.35287366]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287366 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287366 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:80 NewConnDevID:80 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287366 ecc:(...)) 12:08:23:366 CTIOS1-ctios Trace: >>CG:[call.5000.35287366.2240]:eSetCallDataConf(UniqObjID:call.5000.35287366.2240 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER53-4112-2404) 12:08:23:366 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287366.2240]:eCallDataUpdateEvent,Msk(68bf01a6) 12:08:23:853 CTIOS1-ctios Trace: [call.5000.35287366] Found CallConnection(2240.0) for device 2240. 12:08:23:857 CTIOS1-ctios Trace: [call.5000.35287366] Found CallConnection(2240.0) for device 2240. 12:08:27:006 CTIOS1-ctios Trace: >>CG:[call.5000.35287260]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287260 ConnDevIDTyp:0 ConnDevID:2096 MsgID:eCallEndEvent DvrKey:call.5000.35287260) 12:08:27:006 CTIOS1-ctios Trace: Removed CallConnection(2096.0). 12:08:27:006 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287260 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:08:27:006 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:1) 12:08:27:006 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:08:27:007 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:08:27:008 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:08:28:867 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][agent.5000.298]:eSetAgentStateRequest(eNotReady) 12:08:28:867 CTIOS1-ctios Trace: [call.5000.35287366.2240] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2240), Button Mask(0x48bf01a6) 12:08:28:867 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287366.2240]:eButtonEnablementMaskChange,Msk(48bf01a6) 12:08:28:873 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eSetAgentStateConf(UniqObjID:agent.5000.298 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER53-4112-2404) 12:08:28:873 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eSetAgentStateConf 12:08:37:213 CTIOS1-ctios Trace: >>CG:[call.5000.35287365]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287365 CallTyp:38 ConnDevIDTyp:0 NewConnCID:35287365 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:992549 ConnDevID:4009.4010.2 NewConnDevID:4009.4010.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287365) 12:08:37:213 CTIOS1-ctios Trace: >>CG:[call.5000.35287365]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287365 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4009.4010.2 CallngDevID:4009 CalldDevID:992549 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287365 CallngDevIDFull:4009.4010.2) 12:08:37:213 CTIOS1-ctios Trace: [call.5000.35287365] Found CallConnection(4009.4010.2.0) for device 4009. 12:08:37:453 CTIOS1-ctios Trace: >>CG:[call.5000.35287365]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287365 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287365 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4009.4010.2 NewConnDevID:4009.4010.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287365) 12:08:37:454 CTIOS1-ctios Trace: >>CG:[call.5000.35287365]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287365 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:11 TrnkUsedDevTyp:70 MonID:0 ConnDevID:992549 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287365 Trnk#:0 TrnkGrp#:0) 12:08:37:844 CTIOS1-ctios Trace: [call.5000.35287365] Found CallConnection(4009.4010.2.0) for device 4009. 12:08:37:844 CTIOS1-ctios Trace: [call.5000.35287365] Found CallConnection(4009.4010.2.0) for device 4009. 12:08:39:223 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:0) 12:08:39:224 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:08:39:224 CTIOS1-ctios Trace: >>CG:[call.5000.35287369]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287369 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2003 MsgID:eCallBeginEvent DvrKey:call.5000.35287369 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517718))) 12:08:39:224 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287369 12:08:39:224 CTIOS1-ctios Trace: >>CG:[call.5000.35287369]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287369 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2003 CallngDevID:2003 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287369) 12:08:39:224 CTIOS1-ctios Trace: [call.5000.35287369] CallConnection(2003.0) found DeviceID(2003) AgentID(214). 12:08:39:224 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:08:39:224 CTIOS1-ctios Trace: Added CallConnection(2003.0). 12:08:39:224 CTIOS1-ctios Trace: [call.5000.35287369]::CreateCallConnection(): CallConnection(2003.0) created successfully. 12:08:39:224 CTIOS1-ctios Trace: [call.5000.35287369.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf0002) 12:08:39:224 CTIOS1-ctios Trace: [call.5000.35287338.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf000a) 12:08:39:225 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.214]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:08:39:225 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.214]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:08:42:251 CTIOS1-ctios Trace: >>CG:[call.5000.35287365]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287365 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:92549 CallngDevID:4009 CalldDevID:992549 LstRedirDevID:(null) AnsDevID:92549 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287365 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4009.4010.2) 12:08:42:251 CTIOS1-ctios Trace: [call.5000.35287365] Found CallConnection(4009.4010.2.0). 12:08:42:251 CTIOS1-ctios Trace: [call.5000.35287365.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:08:42:251 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:08:42:251 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:08:42:282 CTIOS1-ctios Trace: >>CG:[call.5000.35287365]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287365 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287365 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4009.4010.2 NewConnDevID:4009.4010.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287365) 12:08:49:952 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0) for device 4057. 12:08:49:953 CTIOS1-ctios Trace: [call.5000.35287151] Found CallConnection(4057.0) for device 4057. 12:08:49:989 CTIOS1-ctios Trace: >>CG:[call.5000.35287151]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287151 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4057 RelDevID:4057 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287151) 12:08:49:989 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:08:49:990 CTIOS1-ctios Trace: >>CG:[call.5000.35287151]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287151 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:7444434748 RelDevID:7444434748 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287151) 12:08:49:990 CTIOS1-ctios Trace: >>CG:[call.5000.35287151]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287151 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:7444434748 MsgID:eCallClearedEvent DvrKey:call.5000.35287151) 12:08:49:990 CTIOS1-ctios Trace: >>CG:[call.5000.35287151]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287151 ConnDevIDTyp:1 ConnDevID:7444434748 MsgID:eCallEndEvent DvrKey:call.5000.35287151) 12:08:49:990 CTIOS1-ctios Trace: Removed CallConnection(7444434748.1). 12:08:49:990 CTIOS1-ctios Trace: Removed CallConnection(4057.0). 12:08:49:990 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287151 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:08:49:990 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:1) 12:08:49:990 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:08:49:991 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eCallConnectionClearedEvent,Msk(3c0000) 12:08:49:991 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eCallConnectionClearedEvent,Msk(3c0000) 12:08:49:991 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eCallClearedEvent,Msk(3c0000) 12:08:49:991 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287151.4057]:eCallEndEvent 12:08:49:991 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:08:50:628 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4057 ANI:8999222820 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1273 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1273 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1595) 12:08:50:628 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][]:eAgentPrecallEvent 12:08:50:631 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:08:50:631 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:08:50:631 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eReserved),Msk(0) 12:08:50:747 CTIOS1-ctios Trace: >>CG:[call.5000.35287372]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287372 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8999222820 DNIS:4057 Dialed#:3021 ConnDevID:8999222820 RCallKeyDay:151064 RCallKeyCID:1273 MsgID:eCallBeginEvent DvrKey:call.5000.35287372 ecc:(...) ICMEntUniqID:icm.151064.1273 RCallKeySeq#:2) 12:08:50:747 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287372 12:08:50:748 CTIOS1-ctios Trace: >>CG:[call.5000.35287372]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287372 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8999222820 AlrtgDevID:(null) CallngDevID:8999222820 CalldDevID:4057 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287372 Trnk#:0 TrnkGrp#:0) 12:08:50:748 CTIOS1-ctios Trace: [call.5000.35287372]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8999222820. 12:08:50:748 CTIOS1-ctios Trace: CallConnection(8999222820.1) created AgentObject (Device) for DeviceID(8999222820). 12:08:50:748 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:08:50:748 CTIOS1-ctios Trace: Added CallConnection(8999222820.1). 12:08:50:748 CTIOS1-ctios Trace: [call.5000.35287372]::CreateCallConnection(): CallConnection(8999222820.1) created successfully. 12:08:50:749 CTIOS1-ctios Trace: >>CG:[call.5000.35287372]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287372 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8999222820 AlrtgDevID:4057 CallngDevID:8999222820 CalldDevID:4057 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287372 Trnk#:0 TrnkGrp#:0) 12:08:50:749 CTIOS1-ctios Trace: [call.5000.35287372] Found CallConnection(8999222820.1) for device 8999222820. 12:08:50:749 CTIOS1-ctios Trace: [call.5000.35287372]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4057. 12:08:50:749 CTIOS1-ctios Trace: [call.5000.35287372] CallConnection(8999222820.1) found DeviceID(4057) AgentID(419). 12:08:50:749 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:08:50:749 CTIOS1-ctios Trace: Added CallConnection(8999222820.1). 12:08:50:749 CTIOS1-ctios Trace: [call.5000.35287372]::CreateCallConnection(): CallConnection(8999222820.1) created successfully. 12:08:50:749 CTIOS1-ctios Trace: [call.5000.35287372.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x683f0001) 12:08:50:749 CTIOS1-ctios Trace: [call.5000.35287372.4057] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:08:50:749 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287372.4057]:eCallBeginEvent 12:08:50:749 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287372.4057]:eButtonEnablementMaskChange,Msk(683f0001) 12:08:50:749 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287372.4057]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:08:50:831 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:08:50:831 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:08:50:831 CTIOS1-ctios Trace: >>CG:[call.5000.35287372]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287372 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287372 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8999222820 NewConnDevID:8999222820 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287372 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517730))) 12:08:50:832 CTIOS1-ctios Trace: >>CG:[call.5000.35287372]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287372 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4057 CallngDevID:8999222820 CalldDevID:4057 LstRedirDevID:(null) AnsDevID:4057 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287372 Trnk#:0 TrnkGrp#:0) 12:08:50:832 CTIOS1-ctios Trace: [call.5000.35287372] Found CallConnection(8999222820.1). 12:08:50:832 CTIOS1-ctios Trace: [call.5000.35287372] Found CallConnection(8999222820.1). 12:08:50:832 CTIOS1-ctios Trace: [call.5000.35287372.8999222820] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8999222820), Button Mask(0xbf01a6) 12:08:50:832 CTIOS1-ctios Trace: [call.5000.35287372.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf01a6) 12:08:50:832 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eTalking),Msk(0) 12:08:50:832 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287372.4057]:eCallDataUpdateEvent,Msk(683f0001) 12:08:50:832 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287372.4057]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:08:50:833 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287372.4057]:eCallEstablishedEvent,Msk(68bf01a6) 12:08:50:845 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][call.5000.35287372.4057]:eSetCallDataRequest 12:08:50:851 CTIOS1-ctios Trace: >>CG:[call.5000.35287372]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287372 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287372 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8999222820 NewConnDevID:8999222820 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287372 ecc:(...)) 12:08:50:851 CTIOS1-ctios Trace: >>CG:[call.5000.35287372.4057]:eSetCallDataConf(UniqObjID:call.5000.35287372.4057 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3648-3756) 12:08:50:851 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287372.4057]:eCallDataUpdateEvent,Msk(68bf01a6) 12:08:50:870 CTIOS1-ctios Trace: [call.5000.35287372] Found CallConnection(4057.0) for device 4057. 12:08:50:871 CTIOS1-ctios Trace: [call.5000.35287372] Found CallConnection(4057.0) for device 4057. 12:08:53:843 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4054.0) for device 4054. 12:08:53:843 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4054.0) for device 4054. 12:08:53:852 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:08:53:852 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:08:53:853 CTIOS1-ctios Trace: >>CG:[call.5000.35287291]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287291 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4054 HldgDevID:4054 MsgID:eCallHeldEvent DvrKey:call.5000.35287291) 12:08:53:853 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4054.0). 12:08:53:853 CTIOS1-ctios Trace: [call.5000.35287291.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:08:53:853 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eHold),Msk(0) 12:08:53:853 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:08:53:853 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]: eCallHeldEvent,Msk(68bf000a) 12:08:55:471 CTIOS1-ctios Trace: >>CG:[call.5000.35287369]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287369 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287369 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:99071 ConnDevID:2003 NewConnDevID:2003 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287369) 12:08:55:471 CTIOS1-ctios Trace: >>CG:[call.5000.35287369]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287369 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2003 CallngDevID:2003 CalldDevID:99071 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287369) 12:08:55:471 CTIOS1-ctios Trace: [call.5000.35287369] Found CallConnection(2003.0) for device 2003. 12:08:55:785 CTIOS1-ctios Trace: >>CG:[call.5000.35287369]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287369 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287369 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2003 NewConnDevID:2003 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287369) 12:08:55:786 CTIOS1-ctios Trace: >>CG:[call.5000.35287369]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287369 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:99071 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287369 Trnk#:0 TrnkGrp#:0) 12:08:56:122 CTIOS1-ctios Trace: >>CG:[call.5000.35287375]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287375 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:4054 Dialed#:3022 ConnDevID:4054.4055.2 MsgID:eCallBeginEvent DvrKey:call.5000.35287375 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517735))) 12:08:56:122 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287375 12:08:56:122 CTIOS1-ctios Trace: >>CG:[call.5000.35287375]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287375 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4054.4055.2 CallngDevID:4054 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287375 CallngDevIDFull:4054.4055.2) 12:08:56:123 CTIOS1-ctios Trace: [call.5000.35287375] CallConnection(4054.4055.2.0) found DeviceID(4054) AgentID(418). 12:08:56:123 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:08:56:123 CTIOS1-ctios Trace: Added CallConnection(4054.4055.2.0). 12:08:56:123 CTIOS1-ctios Trace: [call.5000.35287375]::CreateCallConnection(): CallConnection(4054.4055.2.0) created successfully. 12:08:56:123 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eCallOriginatedEvent 12:08:56:154 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:08:56:154 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:08:56:155 CTIOS1-ctios Trace: >>CG:[call.5000.35287375]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287375 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287375 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4054.4055.2 NewConnDevID:4054.4055.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287375) 12:08:56:155 CTIOS1-ctios Trace: >>CG:[call.5000.35287375]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287375 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:11 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287375 Trnk#:0 TrnkGrp#:0) 12:08:56:156 CTIOS1-ctios Trace: >>CG:[call.5000.35287375]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287375 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4054 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287375 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4054.4055.2) 12:08:56:156 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0). 12:08:56:156 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf01a6) 12:08:56:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eCallDataUpdateEvent 12:08:56:156 CTIOS1-ctios Trace: [call.5000.35287291.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:08:56:156 CTIOS1-ctios Trace: [call.5000.35287291.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:08:56:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eCallReachedNetworkEvent 12:08:56:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:08:56:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:08:56:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:08:56:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eCallEstablishedEvent,Msk(28bf01a6) 12:08:56:178 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35287375.4054]:eSetCallDataRequest 12:08:56:182 CTIOS1-ctios Trace: >>CG:[call.5000.35287375]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287375 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287375 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4054.4055.2 NewConnDevID:4054.4055.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287375) 12:08:56:182 CTIOS1-ctios Trace: >>CG:[call.5000.35287375.4054]:eSetCallDataConf(UniqObjID:call.5000.35287375.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:08:56:182 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eCallDataUpdateEvent,Msk(28bf01a6) 12:08:56:218 CTIOS1-ctios Trace: [call.5000.35287369] Found CallConnection(2003.0) for device 2003. 12:08:56:225 CTIOS1-ctios Trace: [call.5000.35287369] Found CallConnection(2003.0) for device 2003. 12:08:57:405 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.35287297.2204]:eSetCallDataRequest 12:08:57:412 CTIOS1-ctios Trace: >>CG:[call.5000.35287297]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287297 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287297 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5521595896 NewConnDevID:5521595896 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287297 ecc:(...)) 12:08:57:412 CTIOS1-ctios Trace: >>CG:[call.5000.35287297.2204]:eSetCallDataConf(UniqObjID:call.5000.35287297.2204 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER43-4084-3052) 12:08:57:412 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287297.2204]:eCallDataUpdateEvent,Msk(68bf01a6) 12:08:58:260 CTIOS1-ctios Trace: >>CG:[call.5000.35287369]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287369 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:99071 CallngDevID:2003 CalldDevID:99071 LstRedirDevID:(null) AnsDevID:99071 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287369 Trnk#:0 TrnkGrp#:0) 12:08:58:260 CTIOS1-ctios Trace: [call.5000.35287369] Found CallConnection(2003.0). 12:08:58:260 CTIOS1-ctios Trace: [call.5000.35287369.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf01a6) 12:08:58:261 CTIOS1-ctios Trace: [call.5000.35287338.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf000a) 12:08:58:261 CTIOS1-ctios Trace: [call.5000.35287338.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf000a) 12:08:59:479 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:406 SGID:5240 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4042 ANI:4055 UsrToUsrInfo:(null) Dialed#:3022 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1275 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1275 RCallKeySeq#:1 CallTypIDTag:5044 PreCallIIDTag:1597) 12:08:59:482 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:0) 12:08:59:482 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:08:59:541 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:08:59:542 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:08:59:543 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:08:59:543 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:08:59:603 CTIOS1-ctios Trace: >>CG:[call.5000.35287380]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287380 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4055 DNIS:4042 Dialed#:3022 ConnDevID:88000159 RCallKeyDay:151064 RCallKeyCID:1275 MsgID:eCallBeginEvent DvrKey:call.5000.35287380 ecc:(...) ICMEntUniqID:icm.151064.1275 RCallKeySeq#:2) 12:08:59:604 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287380 12:08:59:604 CTIOS1-ctios Trace: >>CG:[call.5000.35287380]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287380 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000159 AlrtgDevID:(null) CallngDevID:88000159 CalldDevID:4042 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287380 Trnk#:0 TrnkGrp#:0) 12:08:59:604 CTIOS1-ctios Trace: [call.5000.35287380]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000159. 12:08:59:604 CTIOS1-ctios Trace: CallConnection(88000159.1) created AgentObject (Device) for DeviceID(88000159). 12:08:59:604 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:08:59:604 CTIOS1-ctios Trace: Added CallConnection(88000159.1). 12:08:59:604 CTIOS1-ctios Trace: [call.5000.35287380]::CreateCallConnection(): CallConnection(88000159.1) created successfully. 12:08:59:604 CTIOS1-ctios Trace: >>CG:[call.5000.35287380]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287380 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:406 SGID:5240 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000159 AlrtgDevID:4042 CallngDevID:88000159 CalldDevID:4042 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287380 Trnk#:0 TrnkGrp#:0) 12:08:59:605 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(88000159.1) for device 88000159. 12:08:59:605 CTIOS1-ctios Trace: [call.5000.35287380]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4042. 12:08:59:605 CTIOS1-ctios Trace: [call.5000.35287380] CallConnection(88000159.1) found DeviceID(4042) AgentID(414). 12:08:59:605 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:08:59:605 CTIOS1-ctios Trace: Added CallConnection(88000159.1). 12:08:59:605 CTIOS1-ctios Trace: [call.5000.35287380]::CreateCallConnection(): CallConnection(88000159.1) created successfully. 12:08:59:605 CTIOS1-ctios Trace: [call.5000.35287380.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x203f0001) 12:08:59:605 CTIOS1-ctios Trace: [call.5000.35287380.4042] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:08:59:687 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:406 SGID:5240 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:0) 12:08:59:688 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:08:59:688 CTIOS1-ctios Trace: >>CG:[call.5000.35287380]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287380 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287380 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000159 NewConnDevID:88000159 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287380 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517739))) 12:08:59:688 CTIOS1-ctios Trace: >>CG:[call.5000.35287380]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287380 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:406 SGID:5240 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4042 CallngDevID:88000159 CalldDevID:4042 LstRedirDevID:(null) AnsDevID:4042 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287380 Trnk#:0 TrnkGrp#:0) 12:08:59:688 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(88000159.1). 12:08:59:688 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(88000159.1). 12:08:59:688 CTIOS1-ctios Trace: [call.5000.35287380.88000159] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000159), Button Mask(0xbf01a6) 12:08:59:688 CTIOS1-ctios Trace: [call.5000.35287380.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf01a6) 12:08:59:724 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:08:59:725 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:08:59:726 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:08:59:726 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:08:59:731 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:08:59:731 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:08:59:735 CTIOS1-ctios Trace: >>CG:[call.5000.35287380]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287380 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287380 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000159 NewConnDevID:88000159 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287380 ecc:(...)) 12:09:04:663 CTIOS1-ctios Trace: [call.5000.35287229] Found CallConnection(4108.0) for device 4108. 12:09:04:664 CTIOS1-ctios Trace: [call.5000.35287229] Found CallConnection(4108.0) for device 4108. 12:09:04:695 CTIOS1-ctios Trace: >>CG:[call.5000.35287229]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287229 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4108 RelDevID:4108 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287229) 12:09:04:695 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:09:04:695 CTIOS1-ctios Trace: >>CG:[call.5000.35287229]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287229 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8183729504 RelDevID:8183729504 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287229) 12:09:04:695 CTIOS1-ctios Trace: >>CG:[call.5000.35287229]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287229 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8183729504 MsgID:eCallClearedEvent DvrKey:call.5000.35287229) 12:09:04:695 CTIOS1-ctios Trace: >>CG:[call.5000.35287229]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287229 ConnDevIDTyp:1 ConnDevID:8183729504 MsgID:eCallEndEvent DvrKey:call.5000.35287229) 12:09:04:696 CTIOS1-ctios Trace: Removed CallConnection(8183729504.1). 12:09:04:696 CTIOS1-ctios Trace: Removed CallConnection(4108.0). 12:09:04:696 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287229 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:09:04:696 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:1) 12:09:04:696 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:09:04:696 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287229.4108]:eCallConnectionClearedEvent,Msk(3c0000) 12:09:04:696 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287229.4108]:eCallConnectionClearedEvent,Msk(3c0000) 12:09:04:696 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287229.4108]:eCallClearedEvent,Msk(3c0000) 12:09:04:696 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287229.4108]:eCallEndEvent 12:09:04:696 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:09:05:013 CTIOS1-ctios Trace: >>CG:[call.5000.50346849]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50346849 ConnDevIDTyp:1 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:12107 RelDevID:12107 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.50346849) 12:09:05:014 CTIOS1-ctios Trace: >>CG:[call.5000.50346849]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:50346849 CallTyp:38 ConnDevIDTyp:0 NewConnCID:50346849 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:54309 DNIS:119740 ConnDevID:2006.192999.4 NewConnDevID:54309 MsgID:eCallDataUpdateEvent DvrKey:call.5000.50346849 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407514726))) 12:09:05:014 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.50346849.2006]:eCallConnectionClearedEvent,Msk(8bf01a6) 12:09:05:014 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.50346849.2006]:eCallConnectionClearedEvent,Msk(8bf01a6) 12:09:05:014 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][call.5000.50346849.2216]:eCallConnectionClearedEvent,Msk(8bf01a6) 12:09:05:014 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.50346849.2006]:eCallDataUpdateEvent,Msk(8bf01a6) 12:09:05:015 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.50346849.2006]:eCallDataUpdateEvent,Msk(8bf01a6) 12:09:05:015 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][call.5000.50346849.2216]:eCallDataUpdateEvent,Msk(8bf01a6) 12:09:06:004 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4108 ANI:4448140161 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1276 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1276 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1598) 12:09:06:004 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][]:eAgentPrecallEvent 12:09:06:008 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:09:06:008 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:09:06:008 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eReserved),Msk(0) 12:09:06:122 CTIOS1-ctios Trace: >>CG:[call.5000.35287383]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287383 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4448140161 DNIS:4108 Dialed#:3021 ConnDevID:4448140161 RCallKeyDay:151064 RCallKeyCID:1276 MsgID:eCallBeginEvent DvrKey:call.5000.35287383 ecc:(...) ICMEntUniqID:icm.151064.1276 RCallKeySeq#:2) 12:09:06:123 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287383 12:09:06:123 CTIOS1-ctios Trace: >>CG:[call.5000.35287383]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287383 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4448140161 AlrtgDevID:(null) CallngDevID:4448140161 CalldDevID:4108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287383 Trnk#:0 TrnkGrp#:0) 12:09:06:123 CTIOS1-ctios Trace: [call.5000.35287383]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4448140161. 12:09:06:123 CTIOS1-ctios Trace: CallConnection(4448140161.1) created AgentObject (Device) for DeviceID(4448140161). 12:09:06:123 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:09:06:123 CTIOS1-ctios Trace: Added CallConnection(4448140161.1). 12:09:06:123 CTIOS1-ctios Trace: [call.5000.35287383]::CreateCallConnection(): CallConnection(4448140161.1) created successfully. 12:09:06:123 CTIOS1-ctios Trace: >>CG:[call.5000.35287383]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287383 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4448140161 AlrtgDevID:4108 CallngDevID:4448140161 CalldDevID:4108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287383 Trnk#:0 TrnkGrp#:0) 12:09:06:123 CTIOS1-ctios Trace: [call.5000.35287383] Found CallConnection(4448140161.1) for device 4448140161. 12:09:06:123 CTIOS1-ctios Trace: [call.5000.35287383]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4108. 12:09:06:123 CTIOS1-ctios Trace: [call.5000.35287383] CallConnection(4448140161.1) found DeviceID(4108) AgentID(436). 12:09:06:123 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:09:06:123 CTIOS1-ctios Trace: Added CallConnection(4448140161.1). 12:09:06:123 CTIOS1-ctios Trace: [call.5000.35287383]::CreateCallConnection(): CallConnection(4448140161.1) created successfully. 12:09:06:124 CTIOS1-ctios Trace: [call.5000.35287383.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x683f0001) 12:09:06:124 CTIOS1-ctios Trace: [call.5000.35287383.4108] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:09:06:124 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287383.4108]:eCallBeginEvent 12:09:06:124 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287383.4108]:eButtonEnablementMaskChange,Msk(683f0001) 12:09:06:124 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287383.4108]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:09:06:200 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:09:06:201 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:09:06:201 CTIOS1-ctios Trace: >>CG:[call.5000.35287383]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287383 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287383 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4448140161 NewConnDevID:4448140161 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287383 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517745))) 12:09:06:201 CTIOS1-ctios Trace: >>CG:[call.5000.35287383]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287383 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4108 CallngDevID:4448140161 CalldDevID:4108 LstRedirDevID:(null) AnsDevID:4108 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287383 Trnk#:0 TrnkGrp#:0) 12:09:06:202 CTIOS1-ctios Trace: [call.5000.35287383] Found CallConnection(4448140161.1). 12:09:06:202 CTIOS1-ctios Trace: [call.5000.35287383] Found CallConnection(4448140161.1). 12:09:06:202 CTIOS1-ctios Trace: [call.5000.35287383.4448140161] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4448140161), Button Mask(0xbf01a6) 12:09:06:202 CTIOS1-ctios Trace: [call.5000.35287383.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf01a6) 12:09:06:202 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eTalking),Msk(0) 12:09:06:202 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287383.4108]:eCallDataUpdateEvent,Msk(683f0001) 12:09:06:202 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287383.4108]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:09:06:202 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287383.4108]:eCallEstablishedEvent,Msk(68bf01a6) 12:09:06:233 CTIOS1-ctios Trace: [call.5000.35287383] Found CallConnection(4108.0) for device 4108. 12:09:06:234 CTIOS1-ctios Trace: [call.5000.35287383] Found CallConnection(4108.0) for device 4108. 12:09:06:256 CTIOS1-ctios Trace: ->RCV[bancomer17-828-3444 a=436][call.5000.35287383.4108]:eSetCallDataRequest 12:09:06:262 CTIOS1-ctios Trace: >>CG:[call.5000.35287383]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287383 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287383 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4448140161 NewConnDevID:4448140161 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287383 ecc:(...)) 12:09:06:262 CTIOS1-ctios Trace: >>CG:[call.5000.35287383.4108]:eSetCallDataConf(UniqObjID:call.5000.35287383.4108 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-828-3444) 12:09:06:262 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287383.4108]:eCallDataUpdateEvent,Msk(68bf01a6) 12:09:14:574 CTIOS1-ctios Trace: ->RCV[BANCOMER52-2304-4296 a=212][agent.5000.212]:eSetAgentStateRequest(eAvailable) 12:09:14:580 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:1) 12:09:14:580 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:09:14:581 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:09:14:581 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.212]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:09:14:581 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.212]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:09:14:581 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eSetAgentStateConf(UniqObjID:agent.5000.212 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER52-2304-4296) 12:09:14:581 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eSetAgentStateConf 12:09:16:685 CTIOS1-ctios Trace: [call.5000.35287365] Found CallConnection(4009.4010.2.0) for device 4009. 12:09:16:685 CTIOS1-ctios Trace: [call.5000.35287365] Found CallConnection(4009.4010.2.0) for device 4009. 12:09:16:698 CTIOS1-ctios Trace: >>CG:[call.5000.35287365]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287365 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4009.4010.2 RelDevID:4009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287365 RelDevIDFull:4009.4010.2) 12:09:16:698 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:09:16:698 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:09:16:698 CTIOS1-ctios Trace: Removed CallConnection(4009.4010.2.0). 12:09:16:699 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:09:16:699 CTIOS1-ctios Trace: >>CG:[call.5000.35287365]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287365 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:992549 RelDevID:-1 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287365) 12:09:16:699 CTIOS1-ctios Trace: >>CG:[call.5000.35287365]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287365 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:92549 RelDevID:92549 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287365) 12:09:16:699 CTIOS1-ctios Trace: >>CG:[call.5000.35287365]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287365 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4009.4010.2 MsgID:eCallClearedEvent DvrKey:call.5000.35287365) 12:09:16:699 CTIOS1-ctios Trace: >>CG:[call.5000.35287365]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287365 ConnDevIDTyp:0 ConnDevID:4009.4010.2 MsgID:eCallEndEvent DvrKey:call.5000.35287365) 12:09:16:699 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287365 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:09:17:277 CTIOS1-ctios Trace: >>CG:[call.5000.35287386]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287386 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4009.4010.2 MsgID:eCallBeginEvent DvrKey:call.5000.35287386 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517756))) 12:09:17:277 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287386 12:09:17:277 CTIOS1-ctios Trace: >>CG:[call.5000.35287386]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287386 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4009.4010.2 CallngDevID:4009 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287386 CallngDevIDFull:4009.4010.2) 12:09:17:278 CTIOS1-ctios Trace: [call.5000.35287386] CallConnection(4009.4010.2.0) found DeviceID(4009) AgentID(403). 12:09:17:278 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:09:17:278 CTIOS1-ctios Trace: Added CallConnection(4009.4010.2.0). 12:09:17:278 CTIOS1-ctios Trace: [call.5000.35287386]::CreateCallConnection(): CallConnection(4009.4010.2.0) created successfully. 12:09:17:278 CTIOS1-ctios Trace: [call.5000.35287386.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf0002) 12:09:17:278 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:09:19:681 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3536-3996 a=249][agent.5000.249]:eSetAgentStateRequest(eNotReady) 12:09:19:694 CTIOS1-ctios Trace: >>CG:[agent.5000.249]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5095 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2123 AGID:249 AGInstr:2123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.249 AGAvailStatus:0) 12:09:19:694 CTIOS1-ctios Trace: [agent.5000.249] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:09:19:695 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3536-3996][agent.5000.249]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:09:19:695 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.249]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:09:19:695 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.249]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:09:19:695 CTIOS1-ctios Trace: >>CG:[agent.5000.249]:eSetAgentStateConf(UniqObjID:agent.5000.249 MsgID:eSetAgentStateConf TgtCILClntID:bancomer10-PC-3536-3996) 12:09:19:695 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3536-3996][agent.5000.249]:eSetAgentStateConf 12:09:19:795 CTIOS1-ctios Trace: [call.5000.35287226] Found CallConnection(4051.0) for device 4051. 12:09:19:795 CTIOS1-ctios Trace: [call.5000.35287226] Found CallConnection(4051.0) for device 4051. 12:09:19:824 CTIOS1-ctios Trace: >>CG:[call.5000.35287226]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287226 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4051 RelDevID:4051 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287226) 12:09:19:824 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:09:19:824 CTIOS1-ctios Trace: >>CG:[call.5000.35287226]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287226 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6535341001 RelDevID:6535341001 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287226) 12:09:19:824 CTIOS1-ctios Trace: >>CG:[call.5000.35287226]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287226 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:6535341001 MsgID:eCallClearedEvent DvrKey:call.5000.35287226) 12:09:19:824 CTIOS1-ctios Trace: >>CG:[call.5000.35287226]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287226 ConnDevIDTyp:1 ConnDevID:6535341001 MsgID:eCallEndEvent DvrKey:call.5000.35287226) 12:09:19:825 CTIOS1-ctios Trace: Removed CallConnection(6535341001.1). 12:09:19:825 CTIOS1-ctios Trace: Removed CallConnection(4051.0). 12:09:19:825 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287226 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:09:19:825 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:1) 12:09:19:825 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:09:19:825 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287226.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:09:19:825 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287226.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:09:19:825 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287226.4051]:eCallClearedEvent,Msk(3c0000) 12:09:19:825 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287226.4051]:eCallEndEvent 12:09:19:825 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:09:20:435 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4051 ANI:3929224531 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1277 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1277 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1599) 12:09:20:435 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][]:eAgentPrecallEvent 12:09:20:439 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:09:20:439 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:09:20:439 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eReserved),Msk(0) 12:09:20:561 CTIOS1-ctios Trace: >>CG:[call.5000.35287387]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287387 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3929224531 DNIS:4051 Dialed#:3021 ConnDevID:3929224531 RCallKeyDay:151064 RCallKeyCID:1277 MsgID:eCallBeginEvent DvrKey:call.5000.35287387 ecc:(...) ICMEntUniqID:icm.151064.1277 RCallKeySeq#:2) 12:09:20:562 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287387 12:09:20:562 CTIOS1-ctios Trace: >>CG:[call.5000.35287387]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287387 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3929224531 AlrtgDevID:(null) CallngDevID:3929224531 CalldDevID:4051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287387 Trnk#:0 TrnkGrp#:0) 12:09:20:562 CTIOS1-ctios Trace: [call.5000.35287387]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3929224531. 12:09:20:562 CTIOS1-ctios Trace: CallConnection(3929224531.1) created AgentObject (Device) for DeviceID(3929224531). 12:09:20:562 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:09:20:562 CTIOS1-ctios Trace: Added CallConnection(3929224531.1). 12:09:20:562 CTIOS1-ctios Trace: [call.5000.35287387]::CreateCallConnection(): CallConnection(3929224531.1) created successfully. 12:09:20:563 CTIOS1-ctios Trace: >>CG:[call.5000.35287387]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287387 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3929224531 AlrtgDevID:4051 CallngDevID:3929224531 CalldDevID:4051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287387 Trnk#:0 TrnkGrp#:0) 12:09:20:563 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(3929224531.1) for device 3929224531. 12:09:20:563 CTIOS1-ctios Trace: [call.5000.35287387]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4051. 12:09:20:563 CTIOS1-ctios Trace: [call.5000.35287387] CallConnection(3929224531.1) found DeviceID(4051) AgentID(417). 12:09:20:563 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:09:20:563 CTIOS1-ctios Trace: Added CallConnection(3929224531.1). 12:09:20:563 CTIOS1-ctios Trace: [call.5000.35287387]::CreateCallConnection(): CallConnection(3929224531.1) created successfully. 12:09:20:563 CTIOS1-ctios Trace: [call.5000.35287387.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683f0001) 12:09:20:563 CTIOS1-ctios Trace: [call.5000.35287387.4051] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:09:20:564 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eCallBeginEvent 12:09:20:564 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eButtonEnablementMaskChange,Msk(683f0001) 12:09:20:564 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:09:20:637 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:09:20:638 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:09:20:638 CTIOS1-ctios Trace: >>CG:[call.5000.35287387]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287387 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287387 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3929224531 NewConnDevID:3929224531 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287387 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517760))) 12:09:20:638 CTIOS1-ctios Trace: >>CG:[call.5000.35287387]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287387 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4051 CallngDevID:3929224531 CalldDevID:4051 LstRedirDevID:(null) AnsDevID:4051 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287387 Trnk#:0 TrnkGrp#:0) 12:09:20:638 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(3929224531.1). 12:09:20:639 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(3929224531.1). 12:09:20:639 CTIOS1-ctios Trace: [call.5000.35287387.3929224531] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3929224531), Button Mask(0xbf01a6) 12:09:20:639 CTIOS1-ctios Trace: [call.5000.35287387.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf01a6) 12:09:20:639 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:09:20:639 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eCallDataUpdateEvent,Msk(683f0001) 12:09:20:639 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:09:20:639 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eCallEstablishedEvent,Msk(68bf01a6) 12:09:20:651 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35287387.4051]:eSetCallDataRequest 12:09:20:657 CTIOS1-ctios Trace: >>CG:[call.5000.35287387]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287387 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287387 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3929224531 NewConnDevID:3929224531 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287387 ecc:(...)) 12:09:20:657 CTIOS1-ctios Trace: >>CG:[call.5000.35287387.4051]:eSetCallDataConf(UniqObjID:call.5000.35287387.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:09:20:657 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eCallDataUpdateEvent,Msk(68bf01a6) 12:09:20:678 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(4051.0) for device 4051. 12:09:20:679 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(4051.0) for device 4051. 12:09:20:768 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:210 SGID:5054 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2180 ANI:3123121320 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1272 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1272 RCallKeySeq#:1 CallTypIDTag:5018 PreCallIIDTag:1593) 12:09:20:768 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][]:eAgentPrecallEvent 12:09:20:773 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5120 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2180 AGID:274 AGInstr:2180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.274 AGAvailStatus:0) 12:09:20:773 CTIOS1-ctios Trace: [agent.5000.274] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:09:20:774 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eAgentStateEvent(eReserved),Msk(0) 12:09:20:774 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.274]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:09:20:775 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.274]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:09:20:840 CTIOS1-ctios Trace: >>CG:[call.5000.35287390]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287390 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3123121320 DNIS:2180 Dialed#:3009 ConnDevID:3123121320 RCallKeyDay:151064 RCallKeyCID:1272 MsgID:eCallBeginEvent DvrKey:call.5000.35287390 ecc:(...) ICMEntUniqID:icm.151064.1272 RCallKeySeq#:2) 12:09:20:840 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287390 12:09:20:840 CTIOS1-ctios Trace: >>CG:[call.5000.35287390]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287390 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3123121320 AlrtgDevID:(null) CallngDevID:3123121320 CalldDevID:2180 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287390 Trnk#:0 TrnkGrp#:0) 12:09:20:841 CTIOS1-ctios Trace: [call.5000.35287390]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3123121320. 12:09:20:841 CTIOS1-ctios Trace: CallConnection(3123121320.1) created AgentObject (Device) for DeviceID(3123121320). 12:09:20:841 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:09:20:841 CTIOS1-ctios Trace: Added CallConnection(3123121320.1). 12:09:20:841 CTIOS1-ctios Trace: [call.5000.35287390]::CreateCallConnection(): CallConnection(3123121320.1) created successfully. 12:09:20:841 CTIOS1-ctios Trace: >>CG:[call.5000.35287390]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287390 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:210 SGID:5054 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3123121320 AlrtgDevID:2180 CallngDevID:3123121320 CalldDevID:2180 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287390 Trnk#:0 TrnkGrp#:0) 12:09:20:841 CTIOS1-ctios Trace: [call.5000.35287390] Found CallConnection(3123121320.1) for device 3123121320. 12:09:20:841 CTIOS1-ctios Trace: [call.5000.35287390]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2180. 12:09:20:841 CTIOS1-ctios Trace: [call.5000.35287390] CallConnection(3123121320.1) found DeviceID(2180) AgentID(274). 12:09:20:841 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:09:20:841 CTIOS1-ctios Trace: Added CallConnection(3123121320.1). 12:09:20:841 CTIOS1-ctios Trace: [call.5000.35287390]::CreateCallConnection(): CallConnection(3123121320.1) created successfully. 12:09:20:841 CTIOS1-ctios Trace: [call.5000.35287390.2180] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2180), Button Mask(0x683f0001) 12:09:20:841 CTIOS1-ctios Trace: [call.5000.35287390.2180] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:09:20:841 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287390.2180]:eCallBeginEvent 12:09:20:841 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287390.2180]:eButtonEnablementMaskChange,Msk(683f0001) 12:09:20:841 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287390.2180]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:09:20:845 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5120 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2180 AGID:274 AGInstr:2180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.274 AGAvailStatus:0) 12:09:20:846 CTIOS1-ctios Trace: [agent.5000.274] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:09:20:846 CTIOS1-ctios Trace: >>CG:[call.5000.35287390]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287390 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287390 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3123121320 NewConnDevID:3123121320 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287390 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517760))) 12:09:20:846 CTIOS1-ctios Trace: >>CG:[call.5000.35287390]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287390 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2180 CallngDevID:3123121320 CalldDevID:2180 LstRedirDevID:(null) AnsDevID:2180 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287390 Trnk#:0 TrnkGrp#:0) 12:09:20:846 CTIOS1-ctios Trace: [call.5000.35287390] Found CallConnection(3123121320.1). 12:09:20:846 CTIOS1-ctios Trace: [call.5000.35287390] Found CallConnection(3123121320.1). 12:09:20:846 CTIOS1-ctios Trace: [call.5000.35287390.3123121320] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3123121320), Button Mask(0xbf01a6) 12:09:20:846 CTIOS1-ctios Trace: [call.5000.35287390.2180] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2180), Button Mask(0x68bf01a6) 12:09:20:846 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eAgentStateEvent(eTalking),Msk(0) 12:09:20:846 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.274]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:09:20:846 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.274]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:09:20:846 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287390.2180]:eCallDataUpdateEvent,Msk(683f0001) 12:09:20:846 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287390.2180]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:09:20:846 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287390.2180]:eCallEstablishedEvent,Msk(68bf01a6) 12:09:20:914 CTIOS1-ctios Trace: ->RCV[bancomer17-1616-2224 a=274][call.5000.35287390.2180]:eSetCallDataRequest 12:09:20:920 CTIOS1-ctios Trace: >>CG:[call.5000.35287390]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287390 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287390 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3123121320 NewConnDevID:3123121320 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287390 ecc:(...)) 12:09:20:920 CTIOS1-ctios Trace: >>CG:[call.5000.35287390.2180]:eSetCallDataConf(UniqObjID:call.5000.35287390.2180 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1616-2224) 12:09:20:921 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287390.2180]:eCallDataUpdateEvent,Msk(68bf01a6) 12:09:21:239 CTIOS1-ctios Trace: >>CG:[call.5000.35287386]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287386 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4009.4010.2 RelDevID:4009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287386 RelDevIDFull:4009.4010.2) 12:09:21:239 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:09:21:239 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:09:21:239 CTIOS1-ctios Trace: Removed CallConnection(4009.4010.2.0). 12:09:21:239 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:09:21:239 CTIOS1-ctios Trace: >>CG:[call.5000.35287386]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287386 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4009.4010.2 MsgID:eCallClearedEvent DvrKey:call.5000.35287386) 12:09:21:239 CTIOS1-ctios Trace: >>CG:[call.5000.35287386]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287386 ConnDevIDTyp:0 ConnDevID:4009.4010.2 MsgID:eCallEndEvent DvrKey:call.5000.35287386) 12:09:21:240 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287386 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:09:21:383 CTIOS1-ctios Trace: [call.5000.35287390] Found CallConnection(2180.0) for device 2180. 12:09:21:396 CTIOS1-ctios Trace: [call.5000.35287390] Found CallConnection(2180.0) for device 2180. 12:09:22:287 CTIOS1-ctios Trace: >>CG:[call.5000.35287393]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287393 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4009.4010.2 MsgID:eCallBeginEvent DvrKey:call.5000.35287393 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517761))) 12:09:22:287 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287393 12:09:22:288 CTIOS1-ctios Trace: >>CG:[call.5000.35287393]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287393 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4009.4010.2 CallngDevID:4009 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287393 CallngDevIDFull:4009.4010.2) 12:09:22:288 CTIOS1-ctios Trace: [call.5000.35287393] CallConnection(4009.4010.2.0) found DeviceID(4009) AgentID(403). 12:09:22:288 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:09:22:288 CTIOS1-ctios Trace: Added CallConnection(4009.4010.2.0). 12:09:22:288 CTIOS1-ctios Trace: [call.5000.35287393]::CreateCallConnection(): CallConnection(4009.4010.2.0) created successfully. 12:09:22:288 CTIOS1-ctios Trace: [call.5000.35287393.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf0002) 12:09:22:288 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:09:31:021 CTIOS1-ctios Trace: ->RCV[BANCOMER22-3924-3912 a=266][call.5000.35287320.2156]:eSetCallDataRequest 12:09:31:027 CTIOS1-ctios Trace: >>CG:[call.5000.35287320]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287320 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287320 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5553403500 NewConnDevID:5553403500 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287320 ecc:(...)) 12:09:31:028 CTIOS1-ctios Trace: >>CG:[call.5000.35287320.2156]:eSetCallDataConf(UniqObjID:call.5000.35287320.2156 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER22-3924-3912) 12:09:31:028 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287320.2156]:eCallDataUpdateEvent,Msk(68bf01a6) 12:09:32:280 CTIOS1-ctios Trace: [call.5000.35287119] Found CallConnection(4039.0) for device 4039. 12:09:32:281 CTIOS1-ctios Trace: [call.5000.35287119] Found CallConnection(4039.0) for device 4039. 12:09:32:315 CTIOS1-ctios Trace: >>CG:[call.5000.35287119]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287119 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4039 RelDevID:4039 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287119) 12:09:32:315 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:09:32:315 CTIOS1-ctios Trace: >>CG:[call.5000.35287119]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287119 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6865617743 RelDevID:6865617743 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287119) 12:09:32:315 CTIOS1-ctios Trace: >>CG:[call.5000.35287119]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287119 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:6865617743 MsgID:eCallClearedEvent DvrKey:call.5000.35287119) 12:09:32:315 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287119.4039]:eCallConnectionClearedEvent,Msk(3c0000) 12:09:32:315 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287119.4039]:eCallConnectionClearedEvent,Msk(3c0000) 12:09:32:315 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287119.4039]:eCallClearedEvent,Msk(3c0000) 12:09:32:315 CTIOS1-ctios Trace: >>CG:[call.5000.35287119]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287119 ConnDevIDTyp:1 ConnDevID:6865617743 MsgID:eCallEndEvent DvrKey:call.5000.35287119) 12:09:32:315 CTIOS1-ctios Trace: Removed CallConnection(6865617743.1). 12:09:32:316 CTIOS1-ctios Trace: Removed CallConnection(4039.0). 12:09:32:316 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287119 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:09:32:316 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:1) 12:09:32:316 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:09:32:316 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287119.4039]:eCallEndEvent 12:09:32:316 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:09:39:279 CTIOS1-ctios Trace: >>CG:[call.5000.35287393]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287393 CallTyp:38 ConnDevIDTyp:0 NewConnCID:35287393 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:996930 ConnDevID:4009.4010.2 NewConnDevID:4009.4010.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287393) 12:09:39:280 CTIOS1-ctios Trace: >>CG:[call.5000.35287393]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287393 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4009.4010.2 CallngDevID:4009 CalldDevID:996930 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287393 CallngDevIDFull:4009.4010.2) 12:09:39:280 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0) for device 4009. 12:09:39:509 CTIOS1-ctios Trace: >>CG:[call.5000.35287393]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287393 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287393 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4009.4010.2 NewConnDevID:4009.4010.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287393) 12:09:39:509 CTIOS1-ctios Trace: >>CG:[call.5000.35287393]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287393 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:11 TrnkUsedDevTyp:70 MonID:0 ConnDevID:996930 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287393 Trnk#:0 TrnkGrp#:0) 12:09:39:901 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0) for device 4009. 12:09:39:902 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0) for device 4009. 12:09:42:674 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2099 ANI:23 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1278 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1278 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1601) 12:09:42:679 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:0) 12:09:42:679 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:09:42:680 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:09:42:680 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:09:42:680 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.338]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:09:42:680 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.338]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:09:42:753 CTIOS1-ctios Trace: >>CG:[call.5000.35287394]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287394 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:23 DNIS:2099 Dialed#:3009 ConnDevID:23 RCallKeyDay:151064 RCallKeyCID:1278 MsgID:eCallBeginEvent DvrKey:call.5000.35287394 ecc:(...) ICMEntUniqID:icm.151064.1278 RCallKeySeq#:2) 12:09:42:753 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287394 12:09:42:753 CTIOS1-ctios Trace: >>CG:[call.5000.35287394]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287394 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:23 AlrtgDevID:(null) CallngDevID:23 CalldDevID:2099 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287394 Trnk#:0 TrnkGrp#:0) 12:09:42:753 CTIOS1-ctios Trace: [call.5000.35287394]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 23. 12:09:42:753 CTIOS1-ctios Trace: CallConnection(23.1) created AgentObject (Device) for DeviceID(23). 12:09:42:753 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:09:42:754 CTIOS1-ctios Trace: Added CallConnection(23.1). 12:09:42:754 CTIOS1-ctios Trace: [call.5000.35287394]::CreateCallConnection(): CallConnection(23.1) created successfully. 12:09:42:755 CTIOS1-ctios Trace: >>CG:[call.5000.35287394]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287394 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:23 AlrtgDevID:2099 CallngDevID:23 CalldDevID:2099 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287394 Trnk#:0 TrnkGrp#:0) 12:09:42:755 CTIOS1-ctios Trace: [call.5000.35287394] Found CallConnection(23.1) for device 23. 12:09:42:755 CTIOS1-ctios Trace: [call.5000.35287394]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2099. 12:09:42:755 CTIOS1-ctios Trace: [call.5000.35287394] CallConnection(23.1) found DeviceID(2099) AgentID(338). 12:09:42:755 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:09:42:755 CTIOS1-ctios Trace: Added CallConnection(23.1). 12:09:42:755 CTIOS1-ctios Trace: [call.5000.35287394]::CreateCallConnection(): CallConnection(23.1) created successfully. 12:09:42:755 CTIOS1-ctios Trace: [call.5000.35287394.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x203f0001) 12:09:42:755 CTIOS1-ctios Trace: [call.5000.35287394.2099] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:09:42:756 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287394.2099]:eCallBeginEvent 12:09:42:756 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287394.2099]:eCallBeginEvent 12:09:42:756 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287394.2099]:eCallBeginEvent 12:09:42:756 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287394.2099]:eCallBeginEvent 12:09:42:756 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:09:42:756 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:09:42:756 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287394.2099]:eButtonEnablementMaskChange 12:09:42:756 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287394.2099]:eButtonEnablementMaskChange 12:09:42:756 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:09:42:756 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:09:42:756 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287394.2099]:eCallDeliveredEvent(LCS:Unknown),Msk(0) 12:09:42:756 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287394.2099]:eCallDeliveredEvent(LCS:Unknown),Msk(0) 12:09:42:757 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:09:42:757 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:09:42:762 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:0) 12:09:42:762 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:09:42:762 CTIOS1-ctios Trace: >>CG:[call.5000.35287394]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287394 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287394 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:23 NewConnDevID:23 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287394 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517782))) 12:09:42:762 CTIOS1-ctios Trace: >>CG:[call.5000.35287394]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287394 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2099 CallngDevID:23 CalldDevID:2099 LstRedirDevID:(null) AnsDevID:2099 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287394 Trnk#:0 TrnkGrp#:0) 12:09:42:762 CTIOS1-ctios Trace: [call.5000.35287394] Found CallConnection(23.1). 12:09:42:762 CTIOS1-ctios Trace: [call.5000.35287394] Found CallConnection(23.1). 12:09:42:762 CTIOS1-ctios Trace: [call.5000.35287394.23] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(23), Button Mask(0xbf01a6) 12:09:42:762 CTIOS1-ctios Trace: [call.5000.35287394.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x20bf01a6) 12:09:42:762 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:09:42:762 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:09:42:762 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.338]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:09:42:763 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.338]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:09:42:763 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287394.2099]:eCallDataUpdateEvent 12:09:42:763 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287394.2099]:eCallDataUpdateEvent 12:09:42:763 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:09:42:763 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:09:42:763 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287394.2099]:eButtonEnablementMaskChange 12:09:42:763 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287394.2099]:eButtonEnablementMaskChange 12:09:42:763 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:09:42:763 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:09:42:763 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287394.2099]:eCallEstablishedEvent,Msk(0) 12:09:42:763 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287394.2099]:eCallEstablishedEvent,Msk(0) 12:09:42:763 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:09:42:763 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:09:42:853 CTIOS1-ctios Trace: >>CG:[call.5000.35287394]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287394 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287394 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:23 NewConnDevID:23 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287394 ecc:(...)) 12:09:42:853 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287394.2099]:eCallDataUpdateEvent 12:09:42:853 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287394.2099]:eCallDataUpdateEvent 12:09:42:853 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:09:42:854 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:09:43:306 CTIOS1-ctios Trace: [call.5000.35287394] Found CallConnection(2099.0) for device 2099. 12:09:43:313 CTIOS1-ctios Trace: [call.5000.35287394] Found CallConnection(2099.0) for device 2099. 12:09:44:699 CTIOS1-ctios Trace: >>CG:[call.5000.35287393]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287393 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:96930 CallngDevID:4009 CalldDevID:996930 LstRedirDevID:(null) AnsDevID:96930 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287393 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4009.4010.2) 12:09:44:699 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0). 12:09:44:699 CTIOS1-ctios Trace: [call.5000.35287393.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:09:44:699 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:09:44:699 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:09:44:728 CTIOS1-ctios Trace: >>CG:[call.5000.35287393]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287393 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287393 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4009.4010.2 NewConnDevID:4009.4010.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287393) 12:09:44:834 CTIOS1-ctios Trace: ->RCV[BANCOMER22-3924-3912 a=266][call.5000.35287320.2156]:eSingleStepTransferRequest 12:09:44:854 CTIOS1-ctios Trace: >>CG:[call.5000.35287320]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287320 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287320 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5553403500 NewConnDevID:5553403500 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287320 ecc:(...)) 12:09:44:855 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287320.2156]:eCallDataUpdateEvent,Msk(68bf01a6) 12:09:44:879 CTIOS1-ctios Trace: [call.5000.35287320] Found CallConnection(2156.0) for device 2156. 12:09:44:880 CTIOS1-ctios Trace: [call.5000.35287320] Found CallConnection(2156.0) for device 2156. 12:09:44:882 CTIOS1-ctios Trace: >>CG:[call.5000.35287320.2156]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287320.2156 MsgID:eTransferCallConf TgtCILClntID:BANCOMER22-3924-3912) 12:09:44:883 CTIOS1-ctios Trace: >>CG:[call.5000.2130706733]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706733 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5553403500 DNIS:3000 CallrEntrDig:3000 ConnDevID:2156 RCallKeyDay:151064 RCallKeyCID:1256 MsgID:eCallBeginEvent DvrKey:call.5000.2130706733 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517554)) ICMEntUniqID:icm.151064.1256 RCallKeySeq#:3) 12:09:44:883 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706733 12:09:44:883 CTIOS1-ctios Trace: >>CG:[call.5000.35287320]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287320 NumParties:1 SecDevIDTyp:0 SecCID:2130706733 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:5553403500 SecDevID:2156 TfrgDevID:2156 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287320ConnectedParty[1]:(ConnPtyCID:35287320 ConnPtyDevIDTyp:1 ConnPtyDevID:5553403500)) 12:09:44:883 CTIOS1-ctios Trace: [call.5000.35287320] Found CallConnection(2156.0). 12:09:44:883 CTIOS1-ctios Trace: >>CG:[call.5000.2130706733]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287320 NumParties:1 SecDevIDTyp:0 SecCID:2130706733 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:5553403500 SecDevID:2156 TfrgDevID:2156 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706733ConnectedParty[1]:(ConnPtyCID:35287320 ConnPtyDevIDTyp:1 ConnPtyDevID:5553403500)) 12:09:44:883 CTIOS1-ctios Trace: [call.5000.2130706733]::FindTransferCommonDeviceID Calls [call.5000.35287320] and [call.5000.2130706733] do not appear to have a common Device. Tranferring Device [2156] is set as common device 12:09:44:883 CTIOS1-ctios Trace: [call.5000.35287320] Found CallConnection(2156.0). 12:09:44:883 CTIOS1-ctios Trace: [call.5000.35287320] Found CallConnection(2156.0). 12:09:44:883 CTIOS1-ctios Trace: Removed CallConnection(2156.0). 12:09:44:883 CTIOS1-ctios Trace: Added CallConnection(5553403500.1). 12:09:44:883 CTIOS1-ctios Trace: [call.5000.2130706733] Moved CallConnection[5553403500.1] from [call.5000.35287320] to [call.5000.2130706733]. 12:09:44:883 CTIOS1-ctios Trace: >>CG:[call.5000.2130706733]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706733 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706733 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2156 NewConnDevID:5553403500 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706733) 12:09:44:884 CTIOS1-ctios Trace: >>CG:[call.5000.2130706733]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706733 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:5553403500 RelDevID:5553403500 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706733) 12:09:44:884 CTIOS1-ctios Trace: >>CG:[call.5000.2130706733]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706733 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2156 MsgID:eCallClearedEvent DvrKey:call.5000.2130706733) 12:09:44:884 CTIOS1-ctios Trace: >>CG:[call.5000.2130706733]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706733 ConnDevIDTyp:1 ConnDevID:5553403500 MsgID:eCallEndEvent DvrKey:call.5000.2130706733) 12:09:44:884 CTIOS1-ctios Trace: Removed CallConnection(5553403500.1). 12:09:44:884 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706733 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:09:44:884 CTIOS1-ctios Trace: >>CG:[call.5000.35287320]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287320 ConnDevIDTyp:1 ConnDevID:5553403500 MsgID:eCallEndEvent DvrKey:call.5000.35287320) 12:09:44:884 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287320 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:09:44:884 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:1) 12:09:44:884 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:09:44:885 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287320.2156]:eTransferCallConf,Msk(68bf01a6) 12:09:44:885 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287320.2156]:eCallTransferredEvent,Msk(68bf01a6) 12:09:44:885 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287320.2156]:eCallTransferredEvent,Msk(68bf01a6) 12:09:44:885 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287320.2156]:eCallEndEvent 12:09:44:885 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:09:44:885 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.266]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:09:44:885 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.266]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:09:52:696 CTIOS1-ctios Trace: [call.5000.35287390] Found CallConnection(2180.0) for device 2180. 12:09:52:697 CTIOS1-ctios Trace: [call.5000.35287390] Found CallConnection(2180.0) for device 2180. 12:09:52:698 CTIOS1-ctios Trace: >>CG:[call.5000.35287390]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287390 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2180 RelDevID:2180 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287390) 12:09:52:699 CTIOS1-ctios Trace: [agent.5000.274] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:09:52:699 CTIOS1-ctios Trace: >>CG:[call.5000.35287390]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287390 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3123121320 RelDevID:3123121320 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287390) 12:09:52:699 CTIOS1-ctios Trace: >>CG:[call.5000.35287390]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287390 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3123121320 MsgID:eCallClearedEvent DvrKey:call.5000.35287390) 12:09:52:699 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287390.2180]:eCallConnectionClearedEvent,Msk(3c0000) 12:09:52:700 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287390.2180]:eCallConnectionClearedEvent,Msk(3c0000) 12:09:52:700 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287390.2180]:eCallClearedEvent,Msk(3c0000) 12:09:52:701 CTIOS1-ctios Trace: >>CG:[call.5000.35287390]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287390 ConnDevIDTyp:1 ConnDevID:3123121320 MsgID:eCallEndEvent DvrKey:call.5000.35287390) 12:09:52:702 CTIOS1-ctios Trace: Removed CallConnection(3123121320.1). 12:09:52:702 CTIOS1-ctios Trace: Removed CallConnection(2180.0). 12:09:52:702 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287390 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:09:52:702 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5120 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2180 AGID:274 AGInstr:2180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.274 AGAvailStatus:1) 12:09:52:702 CTIOS1-ctios Trace: [agent.5000.274] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:09:52:703 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287390.2180]:eCallEndEvent 12:09:52:703 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:09:52:703 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.274]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:09:52:703 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.274]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:09:53:673 CTIOS1-ctios Trace: ->RCV[bancomer17-2880-3800 a=296][call.5000.35287327.2234]:eSingleStepTransferRequest 12:09:53:695 CTIOS1-ctios Trace: >>CG:[call.5000.35287327]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287327 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287327 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2222366322 NewConnDevID:2222366322 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287327 ecc:(...)) 12:09:53:696 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287327.2234]:eCallDataUpdateEvent,Msk(68bf01a6) 12:09:53:717 CTIOS1-ctios Trace: [call.5000.35287327] Found CallConnection(2234.0) for device 2234. 12:09:53:718 CTIOS1-ctios Trace: [call.5000.35287327] Found CallConnection(2234.0) for device 2234. 12:09:53:753 CTIOS1-ctios Trace: >>CG:[call.5000.35287327.2234]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287327.2234 MsgID:eTransferCallConf TgtCILClntID:bancomer17-2880-3800) 12:09:53:753 CTIOS1-ctios Trace: >>CG:[call.5000.2130706734]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706734 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2222366322 DNIS:3000 CallrEntrDig:3000 ConnDevID:2234 RCallKeyDay:151064 RCallKeyCID:1257 MsgID:eCallBeginEvent DvrKey:call.5000.2130706734 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517576)) ICMEntUniqID:icm.151064.1257 RCallKeySeq#:3) 12:09:53:754 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706734 12:09:53:754 CTIOS1-ctios Trace: >>CG:[call.5000.35287327]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287327 NumParties:1 SecDevIDTyp:0 SecCID:2130706734 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:2222366322 SecDevID:2234 TfrgDevID:2234 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287327ConnectedParty[1]:(ConnPtyCID:35287327 ConnPtyDevIDTyp:1 ConnPtyDevID:2222366322)) 12:09:53:754 CTIOS1-ctios Trace: [call.5000.35287327] Found CallConnection(2234.0). 12:09:53:754 CTIOS1-ctios Trace: >>CG:[call.5000.2130706734]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287327 NumParties:1 SecDevIDTyp:0 SecCID:2130706734 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:2222366322 SecDevID:2234 TfrgDevID:2234 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706734ConnectedParty[1]:(ConnPtyCID:35287327 ConnPtyDevIDTyp:1 ConnPtyDevID:2222366322)) 12:09:53:754 CTIOS1-ctios Trace: [call.5000.2130706734]::FindTransferCommonDeviceID Calls [call.5000.35287327] and [call.5000.2130706734] do not appear to have a common Device. Tranferring Device [2234] is set as common device 12:09:53:754 CTIOS1-ctios Trace: [call.5000.35287327] Found CallConnection(2234.0). 12:09:53:754 CTIOS1-ctios Trace: [call.5000.35287327] Found CallConnection(2234.0). 12:09:53:754 CTIOS1-ctios Trace: Removed CallConnection(2234.0). 12:09:53:754 CTIOS1-ctios Trace: Added CallConnection(2222366322.1). 12:09:53:754 CTIOS1-ctios Trace: [call.5000.2130706734] Moved CallConnection[2222366322.1] from [call.5000.35287327] to [call.5000.2130706734]. 12:09:53:754 CTIOS1-ctios Trace: >>CG:[call.5000.2130706734]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706734 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706734 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2234 NewConnDevID:2222366322 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706734) 12:09:53:754 CTIOS1-ctios Trace: >>CG:[call.5000.2130706734]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706734 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2222366322 RelDevID:2222366322 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706734) 12:09:53:754 CTIOS1-ctios Trace: >>CG:[call.5000.2130706734]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706734 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2234 MsgID:eCallClearedEvent DvrKey:call.5000.2130706734) 12:09:53:754 CTIOS1-ctios Trace: >>CG:[call.5000.2130706734]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706734 ConnDevIDTyp:1 ConnDevID:2222366322 MsgID:eCallEndEvent DvrKey:call.5000.2130706734) 12:09:53:755 CTIOS1-ctios Trace: Removed CallConnection(2222366322.1). 12:09:53:755 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706734 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:09:53:755 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287327.2234]:eTransferCallConf,Msk(68bf01a6) 12:09:53:755 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287327.2234]:eCallTransferredEvent,Msk(68bf01a6) 12:09:53:755 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287327.2234]:eCallTransferredEvent,Msk(68bf01a6) 12:09:53:755 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287327.2234]:eCallEndEvent 12:09:53:756 CTIOS1-ctios Trace: >>CG:[call.5000.35287327]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287327 ConnDevIDTyp:1 ConnDevID:2222366322 MsgID:eCallEndEvent DvrKey:call.5000.35287327) 12:09:53:756 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287327 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:09:53:756 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:1) 12:09:53:756 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:09:53:756 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:09:53:756 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.296]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:09:53:756 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.296]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:10:06:584 CTIOS1-ctios Trace: ->RCV[bancomer17-2352-3944 a=247][agent.5000.247]:eSetAgentStateRequest(eAvailable) 12:10:06:592 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5093 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2117 AGID:247 AGInstr:2117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.247 AGAvailStatus:1) 12:10:06:592 CTIOS1-ctios Trace: [agent.5000.247] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:10:06:594 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:10:06:594 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.247]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:10:06:594 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.247]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:10:06:595 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eSetAgentStateConf(UniqObjID:agent.5000.247 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2352-3944) 12:10:06:595 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eSetAgentStateConf 12:10:06:742 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][call.5000.35287366.2240]:eSetCallDataRequest 12:10:06:746 CTIOS1-ctios Trace: >>CG:[call.5000.35287366]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287366 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287366 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:80 NewConnDevID:80 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287366 ecc:(...)) 12:10:06:746 CTIOS1-ctios Trace: >>CG:[call.5000.35287366.2240]:eSetCallDataConf(UniqObjID:call.5000.35287366.2240 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER53-4112-2404) 12:10:06:746 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287366.2240]:eCallDataUpdateEvent,Msk(48bf01a6) 12:10:09:612 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2108 ANI:72 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1279 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1279 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1604) 12:10:09:617 CTIOS1-ctios Trace: >>CG:[agent.5000.242]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5088 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2108 AGID:242 AGInstr:2108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.242 AGAvailStatus:0) 12:10:09:617 CTIOS1-ctios Trace: [agent.5000.242] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:10:09:618 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.242]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:10:09:618 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.242]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:10:09:715 CTIOS1-ctios Trace: >>CG:[call.5000.35287399]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287399 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:72 DNIS:2108 Dialed#:3009 ConnDevID:72 RCallKeyDay:151064 RCallKeyCID:1279 MsgID:eCallBeginEvent DvrKey:call.5000.35287399 ecc:(...) ICMEntUniqID:icm.151064.1279 RCallKeySeq#:2) 12:10:09:715 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287399 12:10:09:715 CTIOS1-ctios Trace: >>CG:[call.5000.35287399]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287399 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:72 AlrtgDevID:(null) CallngDevID:72 CalldDevID:2108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287399 Trnk#:0 TrnkGrp#:0) 12:10:09:715 CTIOS1-ctios Trace: [call.5000.35287399]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 72. 12:10:09:715 CTIOS1-ctios Trace: CallConnection(72.1) created AgentObject (Device) for DeviceID(72). 12:10:09:715 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:10:09:715 CTIOS1-ctios Trace: Added CallConnection(72.1). 12:10:09:715 CTIOS1-ctios Trace: [call.5000.35287399]::CreateCallConnection(): CallConnection(72.1) created successfully. 12:10:09:716 CTIOS1-ctios Trace: >>CG:[call.5000.35287399]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287399 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:72 AlrtgDevID:2108 CallngDevID:72 CalldDevID:2108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287399 Trnk#:0 TrnkGrp#:0) 12:10:09:716 CTIOS1-ctios Trace: [call.5000.35287399] Found CallConnection(72.1) for device 72. 12:10:09:716 CTIOS1-ctios Trace: [call.5000.35287399]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2108. 12:10:09:716 CTIOS1-ctios Trace: [call.5000.35287399] CallConnection(72.1) found DeviceID(2108) AgentID(242). 12:10:09:716 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:10:09:716 CTIOS1-ctios Trace: Added CallConnection(72.1). 12:10:09:716 CTIOS1-ctios Trace: [call.5000.35287399]::CreateCallConnection(): CallConnection(72.1) created successfully. 12:10:09:716 CTIOS1-ctios Trace: [call.5000.35287399.2108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2108), Button Mask(0x203f0001) 12:10:09:716 CTIOS1-ctios Trace: [call.5000.35287399.2108] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:10:09:720 CTIOS1-ctios Trace: >>CG:[agent.5000.242]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5088 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2108 AGID:242 AGInstr:2108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.242 AGAvailStatus:0) 12:10:09:720 CTIOS1-ctios Trace: [agent.5000.242] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:10:09:720 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.242]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:10:09:720 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.242]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:10:09:720 CTIOS1-ctios Trace: >>CG:[call.5000.35287399]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287399 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287399 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:72 NewConnDevID:72 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287399 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517809))) 12:10:09:720 CTIOS1-ctios Trace: >>CG:[call.5000.35287399]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287399 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2108 CallngDevID:72 CalldDevID:2108 LstRedirDevID:(null) AnsDevID:2108 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287399 Trnk#:0 TrnkGrp#:0) 12:10:09:721 CTIOS1-ctios Trace: [call.5000.35287399] Found CallConnection(72.1). 12:10:09:721 CTIOS1-ctios Trace: [call.5000.35287399] Found CallConnection(72.1). 12:10:09:721 CTIOS1-ctios Trace: [call.5000.35287399.72] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(72), Button Mask(0xbf01a6) 12:10:09:721 CTIOS1-ctios Trace: [call.5000.35287399.2108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2108), Button Mask(0x20bf01a6) 12:10:09:798 CTIOS1-ctios Trace: >>CG:[call.5000.35287399]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287399 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287399 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:72 NewConnDevID:72 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287399 ecc:(...)) 12:10:10:270 CTIOS1-ctios Trace: [call.5000.35287399] Found CallConnection(2108.0) for device 2108. 12:10:10:273 CTIOS1-ctios Trace: [call.5000.35287399] Found CallConnection(2108.0) for device 2108. 12:10:13:314 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:1) 12:10:13:315 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:10:13:315 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.227]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:10:13:315 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.227]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:10:14:371 CTIOS1-ctios Trace: >>CG:[call.5000.35287332]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287332 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287332 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000157 NewConnDevID:88000157 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287332 ecc:(...)) 12:10:14:558 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4039 ANI:4777882200 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1281 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1281 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1606) 12:10:14:558 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][]:eAgentPrecallEvent 12:10:14:561 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:10:14:561 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:10:14:561 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eReserved),Msk(0) 12:10:14:689 CTIOS1-ctios Trace: >>CG:[call.5000.35287402]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287402 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4777882200 DNIS:4039 Dialed#:3021 ConnDevID:4777882200 RCallKeyDay:151064 RCallKeyCID:1281 MsgID:eCallBeginEvent DvrKey:call.5000.35287402 ecc:(...) ICMEntUniqID:icm.151064.1281 RCallKeySeq#:2) 12:10:14:689 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287402 12:10:14:690 CTIOS1-ctios Trace: >>CG:[call.5000.35287402]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287402 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4777882200 AlrtgDevID:(null) CallngDevID:4777882200 CalldDevID:4039 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287402 Trnk#:0 TrnkGrp#:0) 12:10:14:690 CTIOS1-ctios Trace: [call.5000.35287402]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4777882200. 12:10:14:690 CTIOS1-ctios Trace: CallConnection(4777882200.1) created AgentObject (Device) for DeviceID(4777882200). 12:10:14:690 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:10:14:690 CTIOS1-ctios Trace: Added CallConnection(4777882200.1). 12:10:14:690 CTIOS1-ctios Trace: [call.5000.35287402]::CreateCallConnection(): CallConnection(4777882200.1) created successfully. 12:10:14:690 CTIOS1-ctios Trace: >>CG:[call.5000.35287402]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287402 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4777882200 AlrtgDevID:4039 CallngDevID:4777882200 CalldDevID:4039 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287402 Trnk#:0 TrnkGrp#:0) 12:10:14:690 CTIOS1-ctios Trace: [call.5000.35287402] Found CallConnection(4777882200.1) for device 4777882200. 12:10:14:690 CTIOS1-ctios Trace: [call.5000.35287402]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4039. 12:10:14:690 CTIOS1-ctios Trace: [call.5000.35287402] CallConnection(4777882200.1) found DeviceID(4039) AgentID(413). 12:10:14:690 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:10:14:690 CTIOS1-ctios Trace: Added CallConnection(4777882200.1). 12:10:14:690 CTIOS1-ctios Trace: [call.5000.35287402]::CreateCallConnection(): CallConnection(4777882200.1) created successfully. 12:10:14:691 CTIOS1-ctios Trace: [call.5000.35287402.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683f0001) 12:10:14:691 CTIOS1-ctios Trace: [call.5000.35287402.4039] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:10:14:691 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287402.4039]:eCallBeginEvent 12:10:14:691 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287402.4039]:eButtonEnablementMaskChange,Msk(683f0001) 12:10:14:691 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287402.4039]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:10:14:767 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:10:14:767 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:10:14:767 CTIOS1-ctios Trace: >>CG:[call.5000.35287402]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287402 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287402 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4777882200 NewConnDevID:4777882200 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287402 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517814))) 12:10:14:768 CTIOS1-ctios Trace: >>CG:[call.5000.35287402]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287402 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4039 CallngDevID:4777882200 CalldDevID:4039 LstRedirDevID:(null) AnsDevID:4039 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287402 Trnk#:0 TrnkGrp#:0) 12:10:14:768 CTIOS1-ctios Trace: [call.5000.35287402] Found CallConnection(4777882200.1). 12:10:14:768 CTIOS1-ctios Trace: [call.5000.35287402] Found CallConnection(4777882200.1). 12:10:14:768 CTIOS1-ctios Trace: [call.5000.35287402.4777882200] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4777882200), Button Mask(0xbf01a6) 12:10:14:768 CTIOS1-ctios Trace: [call.5000.35287402.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf01a6) 12:10:14:768 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eTalking),Msk(0) 12:10:14:768 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287402.4039]:eCallDataUpdateEvent,Msk(683f0001) 12:10:14:768 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287402.4039]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:10:14:769 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287402.4039]:eCallEstablishedEvent,Msk(68bf01a6) 12:10:14:781 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35287402.4039]:eSetCallDataRequest 12:10:14:787 CTIOS1-ctios Trace: >>CG:[call.5000.35287402]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287402 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287402 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4777882200 NewConnDevID:4777882200 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287402 ecc:(...)) 12:10:14:788 CTIOS1-ctios Trace: >>CG:[call.5000.35287402.4039]:eSetCallDataConf(UniqObjID:call.5000.35287402.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:10:14:788 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287402.4039]:eCallDataUpdateEvent,Msk(68bf01a6) 12:10:14:801 CTIOS1-ctios Trace: [call.5000.35287402] Found CallConnection(4039.0) for device 4039. 12:10:14:802 CTIOS1-ctios Trace: [call.5000.35287402] Found CallConnection(4039.0) for device 4039. 12:10:19:544 CTIOS1-ctios Trace: [call.5000.35287303] Found CallConnection(4087.0) for device 4087. 12:10:19:544 CTIOS1-ctios Trace: [call.5000.35287303] Found CallConnection(4087.0) for device 4087. 12:10:19:574 CTIOS1-ctios Trace: >>CG:[call.5000.35287303]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287303 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4087 RelDevID:4087 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287303) 12:10:19:574 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:10:19:574 CTIOS1-ctios Trace: >>CG:[call.5000.35287303]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287303 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9212127160 RelDevID:9212127160 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287303) 12:10:19:574 CTIOS1-ctios Trace: >>CG:[call.5000.35287303]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287303 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9212127160 MsgID:eCallClearedEvent DvrKey:call.5000.35287303) 12:10:19:574 CTIOS1-ctios Trace: >>CG:[call.5000.35287303]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287303 ConnDevIDTyp:1 ConnDevID:9212127160 MsgID:eCallEndEvent DvrKey:call.5000.35287303) 12:10:19:574 CTIOS1-ctios Trace: Removed CallConnection(9212127160.1). 12:10:19:574 CTIOS1-ctios Trace: Removed CallConnection(4087.0). 12:10:19:574 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287303 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:10:19:575 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:1) 12:10:19:575 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:10:19:575 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287303.4087]:eCallConnectionClearedEvent,Msk(3c0000) 12:10:19:575 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287303.4087]:eCallConnectionClearedEvent,Msk(3c0000) 12:10:19:575 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287303.4087]:eCallClearedEvent,Msk(3c0000) 12:10:19:575 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287303.4087]:eCallEndEvent 12:10:19:575 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:10:25:196 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][call.5000.35287366.2240]:eSingleStepTransferRequest 12:10:25:216 CTIOS1-ctios Trace: >>CG:[call.5000.35287366]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287366 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287366 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:80 NewConnDevID:80 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287366 ecc:(...)) 12:10:25:217 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287366.2240]:eCallDataUpdateEvent,Msk(48bf01a6) 12:10:25:232 CTIOS1-ctios Trace: [call.5000.35287366] Found CallConnection(2240.0) for device 2240. 12:10:25:232 CTIOS1-ctios Trace: [call.5000.35287366] Found CallConnection(2240.0) for device 2240. 12:10:25:233 CTIOS1-ctios Trace: >>CG:[call.5000.35287366.2240]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287366.2240 MsgID:eTransferCallConf TgtCILClntID:BANCOMER53-4112-2404) 12:10:25:233 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287366.2240]:eTransferCallConf,Msk(48bf01a6) 12:10:25:233 CTIOS1-ctios Trace: >>CG:[call.5000.2130706735]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706735 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:80 DNIS:3000 CallrEntrDig:3000 ConnDevID:2240 RCallKeyDay:151064 RCallKeyCID:1270 MsgID:eCallBeginEvent DvrKey:call.5000.2130706735 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517702)) ICMEntUniqID:icm.151064.1270 RCallKeySeq#:3) 12:10:25:234 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706735 12:10:25:234 CTIOS1-ctios Trace: >>CG:[call.5000.35287366]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287366 NumParties:1 SecDevIDTyp:0 SecCID:2130706735 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:80 SecDevID:2240 TfrgDevID:2240 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287366ConnectedParty[1]:(ConnPtyCID:35287366 ConnPtyDevIDTyp:1 ConnPtyDevID:80)) 12:10:25:234 CTIOS1-ctios Trace: [call.5000.35287366] Found CallConnection(2240.0). 12:10:25:234 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287366.2240]:eCallTransferredEvent,Msk(48bf01a6) 12:10:25:234 CTIOS1-ctios Trace: >>CG:[call.5000.2130706735]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287366 NumParties:1 SecDevIDTyp:0 SecCID:2130706735 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:80 SecDevID:2240 TfrgDevID:2240 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706735ConnectedParty[1]:(ConnPtyCID:35287366 ConnPtyDevIDTyp:1 ConnPtyDevID:80)) 12:10:25:234 CTIOS1-ctios Trace: [call.5000.2130706735]::FindTransferCommonDeviceID Calls [call.5000.35287366] and [call.5000.2130706735] do not appear to have a common Device. Tranferring Device [2240] is set as common device 12:10:25:234 CTIOS1-ctios Trace: [call.5000.35287366] Found CallConnection(2240.0). 12:10:25:234 CTIOS1-ctios Trace: >>CG:[call.5000.2130706735]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706735 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706735 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2240 NewConnDevID:80 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706735) 12:10:25:234 CTIOS1-ctios Trace: [call.5000.35287366] Found CallConnection(2240.0). 12:10:25:234 CTIOS1-ctios Trace: Removed CallConnection(2240.0). 12:10:25:234 CTIOS1-ctios Trace: >>CG:[call.5000.2130706735]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706735 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:80 RelDevID:80 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706735) 12:10:25:234 CTIOS1-ctios Trace: Added CallConnection(80.1). 12:10:25:234 CTIOS1-ctios Trace: [call.5000.2130706735] Moved CallConnection[80.1] from [call.5000.35287366] to [call.5000.2130706735]. 12:10:25:234 CTIOS1-ctios Trace: >>CG:[call.5000.2130706735]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706735 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2240 MsgID:eCallClearedEvent DvrKey:call.5000.2130706735) 12:10:25:234 CTIOS1-ctios Trace: >>CG:[call.5000.2130706735]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706735 ConnDevIDTyp:1 ConnDevID:80 MsgID:eCallEndEvent DvrKey:call.5000.2130706735) 12:10:25:234 CTIOS1-ctios Trace: >>CG:[call.5000.35287366]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287366 ConnDevIDTyp:1 ConnDevID:80 MsgID:eCallEndEvent DvrKey:call.5000.35287366) 12:10:25:234 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287366.2240]:eCallTransferredEvent,Msk(48bf01a6) 12:10:25:234 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287366.2240]:eCallEndEvent 12:10:25:234 CTIOS1-ctios Trace: Removed CallConnection(80.1). 12:10:25:234 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706735 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:10:25:234 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287366 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:10:25:235 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:0) 12:10:25:235 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:10:25:235 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:10:25:235 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.298]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:10:25:235 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.298]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:10:28:913 CTIOS1-ctios Trace: >>CG:[call.5000.35287332]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287332 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287332 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000157 NewConnDevID:88000157 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287332 ecc:(...)) 12:10:28:924 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0) for device 2264. 12:10:28:925 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0) for device 2264. 12:10:28:926 CTIOS1-ctios Trace: >>CG:[call.5000.2130706736]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706736 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4036 DNIS:3000 CallrEntrDig:3000 ConnDevID:2264 RCallKeyDay:151064 RCallKeyCID:1258 MsgID:eCallBeginEvent DvrKey:call.5000.2130706736 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517579)) ICMEntUniqID:icm.151064.1258 RCallKeySeq#:3) 12:10:28:926 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706736 12:10:28:926 CTIOS1-ctios Trace: >>CG:[call.5000.35287332]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287332 NumParties:1 SecDevIDTyp:0 SecCID:2130706736 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:88000157 SecDevID:2264 TfrgDevID:2264 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287332ConnectedParty[1]:(ConnPtyCID:35287332 ConnPtyDevIDTyp:1 ConnPtyDevID:88000157)) 12:10:28:926 CTIOS1-ctios Trace: >>CG:[call.5000.2130706736]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287332 NumParties:1 SecDevIDTyp:0 SecCID:2130706736 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:88000157 SecDevID:2264 TfrgDevID:2264 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706736ConnectedParty[1]:(ConnPtyCID:35287332 ConnPtyDevIDTyp:1 ConnPtyDevID:88000157)) 12:10:28:927 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0). 12:10:28:927 CTIOS1-ctios Trace: >>CG:[call.5000.2130706736]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706736 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706736 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2264 NewConnDevID:88000157 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706736) 12:10:28:927 CTIOS1-ctios Trace: >>CG:[call.5000.2130706736]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706736 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000157 RelDevID:88000157 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706736) 12:10:28:927 CTIOS1-ctios Trace: [call.5000.2130706736]::FindTransferCommonDeviceID Calls [call.5000.35287332] and [call.5000.2130706736] do not appear to have a common Device. Tranferring Device [2264] is set as common device 12:10:28:927 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0). 12:10:28:927 CTIOS1-ctios Trace: [call.5000.35287332] Found CallConnection(2264.0). 12:10:28:927 CTIOS1-ctios Trace: Removed CallConnection(2264.0). 12:10:28:927 CTIOS1-ctios Trace: Added CallConnection(88000157.1). 12:10:28:927 CTIOS1-ctios Trace: [call.5000.2130706736] Moved CallConnection[88000157.1] from [call.5000.35287332] to [call.5000.2130706736]. 12:10:28:927 CTIOS1-ctios Trace: >>CG:[call.5000.2130706736]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706736 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2264 MsgID:eCallClearedEvent DvrKey:call.5000.2130706736) 12:10:28:927 CTIOS1-ctios Trace: >>CG:[call.5000.2130706736]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706736 ConnDevIDTyp:1 ConnDevID:88000157 MsgID:eCallEndEvent DvrKey:call.5000.2130706736) 12:10:28:927 CTIOS1-ctios Trace: Removed CallConnection(88000157.1). 12:10:28:927 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706736 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:10:28:927 CTIOS1-ctios Trace: >>CG:[call.5000.35287332]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287332 ConnDevIDTyp:1 ConnDevID:88000157 MsgID:eCallEndEvent DvrKey:call.5000.35287332) 12:10:28:927 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287332 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:10:28:927 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:1) 12:10:28:927 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:10:28:928 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.244]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:10:28:928 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.244]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:10:31:550 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0) for device 4009. 12:10:31:551 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0) for device 4009. 12:10:31:561 CTIOS1-ctios Trace: >>CG:[call.5000.35287393]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287393 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4009.4010.2 HldgDevID:4009 MsgID:eCallHeldEvent DvrKey:call.5000.35287393 HldgDevIDFull:4009.4010.2) 12:10:31:561 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0). 12:10:31:561 CTIOS1-ctios Trace: [call.5000.35287393.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:10:31:561 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:10:31:747 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:10:31:747 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:10:31:747 CTIOS1-ctios Trace: >>CG:[call.5000.35287194]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287194 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4009 RetrvDevID:4009 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287194) 12:10:31:747 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0). 12:10:31:747 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:10:31:747 CTIOS1-ctios Trace: [call.5000.35287393.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:10:31:747 CTIOS1-ctios Trace: [call.5000.35287393.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:10:31:753 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:10:31:754 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:10:41:579 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:10:41:580 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:10:41:597 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:10:41:597 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:10:41:597 CTIOS1-ctios Trace: >>CG:[call.5000.35287194]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287194 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4009 HldgDevID:4009 MsgID:eCallHeldEvent DvrKey:call.5000.35287194) 12:10:41:597 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0). 12:10:41:597 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:10:41:597 CTIOS1-ctios Trace: [call.5000.35287393.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:10:41:774 CTIOS1-ctios Trace: >>CG:[call.5000.35287393]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287393 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4009.4010.2 RetrvDevID:4009 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287393 RetrvDevIDFull:4009.4010.2) 12:10:41:774 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0). 12:10:41:774 CTIOS1-ctios Trace: [call.5000.35287393.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:10:41:775 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:10:41:775 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:10:41:938 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0) for device 4009. 12:10:41:939 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0) for device 4009. 12:10:46:272 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:180 SGID:5055 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2000 ANI:92015 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1282 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1282 RCallKeySeq#:1 CallTypIDTag:5015 PreCallIIDTag:1609) 12:10:46:272 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][]:eAgentPrecallEvent 12:10:46:275 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:10:46:275 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:10:46:275 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eReserved),Msk(0) 12:10:46:276 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.210]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:10:46:276 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.210]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:10:46:355 CTIOS1-ctios Trace: >>CG:[call.5000.35287409]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287409 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:92015 DNIS:2000 Dialed#:3009 ConnDevID:92015 RCallKeyDay:151064 RCallKeyCID:1282 MsgID:eCallBeginEvent DvrKey:call.5000.35287409 ecc:(...) ICMEntUniqID:icm.151064.1282 RCallKeySeq#:2) 12:10:46:355 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287409 12:10:46:355 CTIOS1-ctios Trace: >>CG:[call.5000.35287409]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287409 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:92015 AlrtgDevID:(null) CallngDevID:92015 CalldDevID:2000 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287409 Trnk#:0 TrnkGrp#:0) 12:10:46:355 CTIOS1-ctios Trace: [call.5000.35287409]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 92015. 12:10:46:355 CTIOS1-ctios Trace: CallConnection(92015.1) created AgentObject (Device) for DeviceID(92015). 12:10:46:355 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:10:46:355 CTIOS1-ctios Trace: Added CallConnection(92015.1). 12:10:46:355 CTIOS1-ctios Trace: [call.5000.35287409]::CreateCallConnection(): CallConnection(92015.1) created successfully. 12:10:46:356 CTIOS1-ctios Trace: >>CG:[call.5000.35287409]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287409 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:180 SGID:5055 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:92015 AlrtgDevID:2000 CallngDevID:92015 CalldDevID:2000 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287409 Trnk#:0 TrnkGrp#:0) 12:10:46:356 CTIOS1-ctios Trace: [call.5000.35287409] Found CallConnection(92015.1) for device 92015. 12:10:46:356 CTIOS1-ctios Trace: [call.5000.35287409]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2000. 12:10:46:356 CTIOS1-ctios Trace: [call.5000.35287409] CallConnection(92015.1) found DeviceID(2000) AgentID(210). 12:10:46:356 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:10:46:356 CTIOS1-ctios Trace: Added CallConnection(92015.1). 12:10:46:356 CTIOS1-ctios Trace: [call.5000.35287409]::CreateCallConnection(): CallConnection(92015.1) created successfully. 12:10:46:356 CTIOS1-ctios Trace: [call.5000.35287409.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x683f0001) 12:10:46:356 CTIOS1-ctios Trace: [call.5000.35287409.2000] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:10:46:356 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eCallBeginEvent 12:10:46:356 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eButtonEnablementMaskChange,Msk(683f0001) 12:10:46:356 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:10:46:361 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:10:46:361 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:10:46:361 CTIOS1-ctios Trace: >>CG:[call.5000.35287409]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287409 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287409 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:92015 NewConnDevID:92015 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287409 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517845))) 12:10:46:362 CTIOS1-ctios Trace: >>CG:[call.5000.35287409]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287409 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:180 SGID:5055 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2000 CallngDevID:92015 CalldDevID:2000 LstRedirDevID:(null) AnsDevID:2000 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287409 Trnk#:0 TrnkGrp#:0) 12:10:46:362 CTIOS1-ctios Trace: [call.5000.35287409] Found CallConnection(92015.1). 12:10:46:362 CTIOS1-ctios Trace: [call.5000.35287409] Found CallConnection(92015.1). 12:10:46:362 CTIOS1-ctios Trace: [call.5000.35287409.92015] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(92015), Button Mask(0xbf01a6) 12:10:46:362 CTIOS1-ctios Trace: [call.5000.35287409.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf01a6) 12:10:46:362 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eTalking),Msk(0) 12:10:46:362 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.210]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:10:46:362 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.210]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:10:46:362 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eCallDataUpdateEvent,Msk(683f0001) 12:10:46:362 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:10:46:362 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eCallEstablishedEvent,Msk(68bf01a6) 12:10:46:425 CTIOS1-ctios Trace: ->RCV[BANCOMER29-3684-4108 a=210][call.5000.35287409.2000]:eSetCallDataRequest 12:10:46:431 CTIOS1-ctios Trace: >>CG:[call.5000.35287409]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287409 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287409 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:92015 NewConnDevID:92015 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287409 ecc:(...)) 12:10:46:432 CTIOS1-ctios Trace: >>CG:[call.5000.35287409.2000]:eSetCallDataConf(UniqObjID:call.5000.35287409.2000 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER29-3684-4108) 12:10:46:432 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eCallDataUpdateEvent,Msk(68bf01a6) 12:10:46:927 CTIOS1-ctios Trace: [call.5000.35287409] Found CallConnection(2000.0) for device 2000. 12:10:46:927 CTIOS1-ctios Trace: [call.5000.35287409] Found CallConnection(2000.0) for device 2000. 12:10:48:964 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4087 ANI:7668450268 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1284 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1284 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1611) 12:10:48:964 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][]:eAgentPrecallEvent 12:10:48:967 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:10:48:967 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:10:48:967 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eReserved),Msk(0) 12:10:49:085 CTIOS1-ctios Trace: >>CG:[call.5000.35287412]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287412 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:7668450268 DNIS:4087 Dialed#:3021 ConnDevID:7668450268 RCallKeyDay:151064 RCallKeyCID:1284 MsgID:eCallBeginEvent DvrKey:call.5000.35287412 ecc:(...) ICMEntUniqID:icm.151064.1284 RCallKeySeq#:2) 12:10:49:085 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287412 12:10:49:085 CTIOS1-ctios Trace: >>CG:[call.5000.35287412]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287412 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:7668450268 AlrtgDevID:(null) CallngDevID:7668450268 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287412 Trnk#:0 TrnkGrp#:0) 12:10:49:085 CTIOS1-ctios Trace: [call.5000.35287412]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 7668450268. 12:10:49:086 CTIOS1-ctios Trace: CallConnection(7668450268.1) created AgentObject (Device) for DeviceID(7668450268). 12:10:49:086 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:10:49:086 CTIOS1-ctios Trace: Added CallConnection(7668450268.1). 12:10:49:086 CTIOS1-ctios Trace: [call.5000.35287412]::CreateCallConnection(): CallConnection(7668450268.1) created successfully. 12:10:49:086 CTIOS1-ctios Trace: >>CG:[call.5000.35287412]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287412 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:7668450268 AlrtgDevID:4087 CallngDevID:7668450268 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287412 Trnk#:0 TrnkGrp#:0) 12:10:49:086 CTIOS1-ctios Trace: [call.5000.35287412] Found CallConnection(7668450268.1) for device 7668450268. 12:10:49:086 CTIOS1-ctios Trace: [call.5000.35287412]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4087. 12:10:49:086 CTIOS1-ctios Trace: [call.5000.35287412] CallConnection(7668450268.1) found DeviceID(4087) AgentID(429). 12:10:49:086 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:10:49:086 CTIOS1-ctios Trace: Added CallConnection(7668450268.1). 12:10:49:086 CTIOS1-ctios Trace: [call.5000.35287412]::CreateCallConnection(): CallConnection(7668450268.1) created successfully. 12:10:49:086 CTIOS1-ctios Trace: [call.5000.35287412.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683f0001) 12:10:49:086 CTIOS1-ctios Trace: [call.5000.35287412.4087] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:10:49:087 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287412.4087]:eCallBeginEvent 12:10:49:087 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287412.4087]:eButtonEnablementMaskChange,Msk(683f0001) 12:10:49:087 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287412.4087]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:10:49:165 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:10:49:165 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:10:49:165 CTIOS1-ctios Trace: >>CG:[call.5000.35287412]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287412 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287412 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:7668450268 NewConnDevID:7668450268 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287412 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517848))) 12:10:49:166 CTIOS1-ctios Trace: >>CG:[call.5000.35287412]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287412 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:7668450268 CalldDevID:4087 LstRedirDevID:(null) AnsDevID:4087 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287412 Trnk#:0 TrnkGrp#:0) 12:10:49:166 CTIOS1-ctios Trace: [call.5000.35287412] Found CallConnection(7668450268.1). 12:10:49:166 CTIOS1-ctios Trace: [call.5000.35287412] Found CallConnection(7668450268.1). 12:10:49:166 CTIOS1-ctios Trace: [call.5000.35287412.7668450268] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(7668450268), Button Mask(0xbf01a6) 12:10:49:166 CTIOS1-ctios Trace: [call.5000.35287412.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf01a6) 12:10:49:166 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:10:49:167 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287412.4087]:eCallDataUpdateEvent,Msk(683f0001) 12:10:49:167 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287412.4087]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:10:49:167 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287412.4087]:eCallEstablishedEvent,Msk(68bf01a6) 12:10:49:178 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35287412.4087]:eSetCallDataRequest 12:10:49:183 CTIOS1-ctios Trace: >>CG:[call.5000.35287412]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287412 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287412 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:7668450268 NewConnDevID:7668450268 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287412 ecc:(...)) 12:10:49:183 CTIOS1-ctios Trace: >>CG:[call.5000.35287412.4087]:eSetCallDataConf(UniqObjID:call.5000.35287412.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:10:49:183 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287412.4087]:eCallDataUpdateEvent,Msk(68bf01a6) 12:10:49:206 CTIOS1-ctios Trace: [call.5000.35287412] Found CallConnection(4087.0) for device 4087. 12:10:49:207 CTIOS1-ctios Trace: [call.5000.35287412] Found CallConnection(4087.0) for device 4087. 12:10:51:685 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2096 ANI:19122 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1283 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1283 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1610) 12:10:51:689 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:10:51:690 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:10:51:690 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:10:51:690 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:10:51:801 CTIOS1-ctios Trace: >>CG:[call.5000.35287415]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287415 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:19122 DNIS:2096 Dialed#:3009 ConnDevID:19122 RCallKeyDay:151064 RCallKeyCID:1283 MsgID:eCallBeginEvent DvrKey:call.5000.35287415 ecc:(...) ICMEntUniqID:icm.151064.1283 RCallKeySeq#:2) 12:10:51:801 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287415 12:10:51:801 CTIOS1-ctios Trace: >>CG:[call.5000.35287415]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287415 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:19122 AlrtgDevID:(null) CallngDevID:19122 CalldDevID:2096 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287415 Trnk#:0 TrnkGrp#:0) 12:10:51:802 CTIOS1-ctios Trace: [call.5000.35287415]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 19122. 12:10:51:802 CTIOS1-ctios Trace: CallConnection(19122.1) created AgentObject (Device) for DeviceID(19122). 12:10:51:802 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:10:51:802 CTIOS1-ctios Trace: Added CallConnection(19122.1). 12:10:51:802 CTIOS1-ctios Trace: [call.5000.35287415]::CreateCallConnection(): CallConnection(19122.1) created successfully. 12:10:51:803 CTIOS1-ctios Trace: >>CG:[call.5000.35287415]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287415 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:19122 AlrtgDevID:2096 CallngDevID:19122 CalldDevID:2096 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287415 Trnk#:0 TrnkGrp#:0) 12:10:51:803 CTIOS1-ctios Trace: [call.5000.35287415] Found CallConnection(19122.1) for device 19122. 12:10:51:803 CTIOS1-ctios Trace: [call.5000.35287415]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2096. 12:10:51:803 CTIOS1-ctios Trace: [call.5000.35287415] CallConnection(19122.1) found DeviceID(2096) AgentID(238). 12:10:51:803 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:10:51:803 CTIOS1-ctios Trace: Added CallConnection(19122.1). 12:10:51:803 CTIOS1-ctios Trace: [call.5000.35287415]::CreateCallConnection(): CallConnection(19122.1) created successfully. 12:10:51:803 CTIOS1-ctios Trace: [call.5000.35287415.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x203f0001) 12:10:51:803 CTIOS1-ctios Trace: [call.5000.35287415.2096] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:10:51:879 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:10:51:879 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:10:51:879 CTIOS1-ctios Trace: >>CG:[call.5000.35287415]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287415 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287415 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:19122 NewConnDevID:19122 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287415 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517851))) 12:10:51:880 CTIOS1-ctios Trace: >>CG:[call.5000.35287415]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287415 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:19122 CalldDevID:2096 LstRedirDevID:(null) AnsDevID:2096 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287415 Trnk#:0 TrnkGrp#:0) 12:10:51:880 CTIOS1-ctios Trace: [call.5000.35287415] Found CallConnection(19122.1). 12:10:51:880 CTIOS1-ctios Trace: [call.5000.35287415] Found CallConnection(19122.1). 12:10:51:880 CTIOS1-ctios Trace: [call.5000.35287415.19122] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(19122), Button Mask(0xbf01a6) 12:10:51:880 CTIOS1-ctios Trace: [call.5000.35287415.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf01a6) 12:10:51:880 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:10:51:881 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:10:51:902 CTIOS1-ctios Trace: >>CG:[call.5000.35287415]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287415 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287415 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:19122 NewConnDevID:19122 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287415 ecc:(...)) 12:10:51:919 CTIOS1-ctios Trace: [call.5000.35287415] Found CallConnection(2096.0) for device 2096. 12:10:51:920 CTIOS1-ctios Trace: [call.5000.35287415] Found CallConnection(2096.0) for device 2096. 12:11:04:894 CTIOS1-ctios Trace: [call.5000.35287347] Found CallConnection(4036.0) for device 4036. 12:11:04:895 CTIOS1-ctios Trace: [call.5000.35287347] Found CallConnection(4036.0) for device 4036. 12:11:04:930 CTIOS1-ctios Trace: >>CG:[call.5000.35287347]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287347 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4036 RelDevID:4036 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287347) 12:11:04:930 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:04:930 CTIOS1-ctios Trace: >>CG:[call.5000.35287347]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287347 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4422231264 RelDevID:4422231264 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287347) 12:11:04:930 CTIOS1-ctios Trace: >>CG:[call.5000.35287347]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287347 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4422231264 MsgID:eCallClearedEvent DvrKey:call.5000.35287347) 12:11:04:930 CTIOS1-ctios Trace: >>CG:[call.5000.35287347]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287347 ConnDevIDTyp:1 ConnDevID:4422231264 MsgID:eCallEndEvent DvrKey:call.5000.35287347) 12:11:04:930 CTIOS1-ctios Trace: Removed CallConnection(4422231264.1). 12:11:04:931 CTIOS1-ctios Trace: Removed CallConnection(4036.0). 12:11:04:931 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287347 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:11:04:931 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:1) 12:11:04:931 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:11:04:931 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287347.4036]:eCallConnectionClearedEvent,Msk(3c0000) 12:11:04:931 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287347.4036]:eCallConnectionClearedEvent,Msk(3c0000) 12:11:04:931 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287347.4036]:eCallClearedEvent,Msk(3c0000) 12:11:04:931 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287347.4036]:eCallEndEvent 12:11:04:931 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:11:06:808 CTIOS1-ctios Trace: ->RCV[BANCOMER32-2476-3556 a=346][agent.5000.346]:eSetAgentStateRequest(eAvailable) 12:11:06:815 CTIOS1-ctios Trace: >>CG:[agent.5000.346]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5172 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2303 AGID:346 AGInstr:2303 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.346 AGAvailStatus:1) 12:11:06:815 CTIOS1-ctios Trace: [agent.5000.346] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:11:06:817 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][agent.5000.346]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:11:06:817 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.346]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:11:06:817 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.346]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:11:06:818 CTIOS1-ctios Trace: >>CG:[agent.5000.346]:eSetAgentStateConf(UniqObjID:agent.5000.346 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER32-2476-3556) 12:11:06:818 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][agent.5000.346]:eSetAgentStateConf 12:11:08:695 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:240 SGID:5053 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2156 ANI:10 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1280 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1280 RCallKeySeq#:1 CallTypIDTag:5017 PreCallIIDTag:1605) 12:11:08:695 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][]:eAgentPrecallEvent 12:11:08:699 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:0) 12:11:08:699 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:08:699 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eReserved),Msk(0) 12:11:08:699 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.266]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:11:08:699 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.266]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:11:08:779 CTIOS1-ctios Trace: >>CG:[call.5000.35287418]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287418 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:10 DNIS:2156 Dialed#:3009 ConnDevID:10 RCallKeyDay:151064 RCallKeyCID:1280 MsgID:eCallBeginEvent DvrKey:call.5000.35287418 ecc:(...) ICMEntUniqID:icm.151064.1280 RCallKeySeq#:2) 12:11:08:779 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287418 12:11:08:779 CTIOS1-ctios Trace: >>CG:[call.5000.35287418]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287418 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:10 AlrtgDevID:(null) CallngDevID:10 CalldDevID:2156 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287418 Trnk#:0 TrnkGrp#:0) 12:11:08:779 CTIOS1-ctios Trace: [call.5000.35287418]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 10. 12:11:08:779 CTIOS1-ctios Trace: CallConnection(10.1) created AgentObject (Device) for DeviceID(10). 12:11:08:779 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:11:08:779 CTIOS1-ctios Trace: Added CallConnection(10.1). 12:11:08:779 CTIOS1-ctios Trace: [call.5000.35287418]::CreateCallConnection(): CallConnection(10.1) created successfully. 12:11:08:780 CTIOS1-ctios Trace: >>CG:[call.5000.35287418]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287418 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:240 SGID:5053 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:10 AlrtgDevID:2156 CallngDevID:10 CalldDevID:2156 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287418 Trnk#:0 TrnkGrp#:0) 12:11:08:780 CTIOS1-ctios Trace: [call.5000.35287418] Found CallConnection(10.1) for device 10. 12:11:08:780 CTIOS1-ctios Trace: [call.5000.35287418]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2156. 12:11:08:780 CTIOS1-ctios Trace: [call.5000.35287418] CallConnection(10.1) found DeviceID(2156) AgentID(266). 12:11:08:780 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:11:08:780 CTIOS1-ctios Trace: Added CallConnection(10.1). 12:11:08:780 CTIOS1-ctios Trace: [call.5000.35287418]::CreateCallConnection(): CallConnection(10.1) created successfully. 12:11:08:780 CTIOS1-ctios Trace: [call.5000.35287418.2156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2156), Button Mask(0x683f0001) 12:11:08:780 CTIOS1-ctios Trace: [call.5000.35287418.2156] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:11:08:780 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287418.2156]:eCallBeginEvent 12:11:08:780 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287418.2156]:eButtonEnablementMaskChange,Msk(683f0001) 12:11:08:780 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287418.2156]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:11:08:786 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:240 SGID:5053 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:0) 12:11:08:786 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:08:787 CTIOS1-ctios Trace: >>CG:[call.5000.35287418]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287418 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287418 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10 NewConnDevID:10 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287418 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517868))) 12:11:08:787 CTIOS1-ctios Trace: >>CG:[call.5000.35287418]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287418 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:240 SGID:5053 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2156 CallngDevID:10 CalldDevID:2156 LstRedirDevID:(null) AnsDevID:2156 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287418 Trnk#:0 TrnkGrp#:0) 12:11:08:787 CTIOS1-ctios Trace: [call.5000.35287418] Found CallConnection(10.1). 12:11:08:787 CTIOS1-ctios Trace: [call.5000.35287418] Found CallConnection(10.1). 12:11:08:787 CTIOS1-ctios Trace: [call.5000.35287418.10] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(10), Button Mask(0xbf01a6) 12:11:08:787 CTIOS1-ctios Trace: [call.5000.35287418.2156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2156), Button Mask(0x68bf01a6) 12:11:08:787 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eTalking),Msk(0) 12:11:08:787 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.266]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:08:787 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.266]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:08:787 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287418.2156]:eCallDataUpdateEvent,Msk(683f0001) 12:11:08:787 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287418.2156]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:11:08:787 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287418.2156]:eCallEstablishedEvent,Msk(68bf01a6) 12:11:08:848 CTIOS1-ctios Trace: ->RCV[BANCOMER22-3924-3912 a=266][call.5000.35287418.2156]:eSetCallDataRequest 12:11:08:854 CTIOS1-ctios Trace: >>CG:[call.5000.35287418]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287418 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287418 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10 NewConnDevID:10 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287418 ecc:(...)) 12:11:08:854 CTIOS1-ctios Trace: >>CG:[call.5000.35287418.2156]:eSetCallDataConf(UniqObjID:call.5000.35287418.2156 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER22-3924-3912) 12:11:08:854 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287418.2156]:eCallDataUpdateEvent,Msk(68bf01a6) 12:11:09:332 CTIOS1-ctios Trace: [call.5000.35287418] Found CallConnection(2156.0) for device 2156. 12:11:09:336 CTIOS1-ctios Trace: [call.5000.35287418] Found CallConnection(2156.0) for device 2156. 12:11:10:750 CTIOS1-ctios Trace: [call.5000.35287180] Found CallConnection(4075.0) for device 4075. 12:11:10:751 CTIOS1-ctios Trace: [call.5000.35287180] Found CallConnection(4075.0) for device 4075. 12:11:10:781 CTIOS1-ctios Trace: >>CG:[call.5000.35287180]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287180 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4075 RelDevID:4075 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287180) 12:11:10:781 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:10:781 CTIOS1-ctios Trace: >>CG:[call.5000.35287180]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287180 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2288147084 RelDevID:2288147084 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287180) 12:11:10:781 CTIOS1-ctios Trace: >>CG:[call.5000.35287180]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287180 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2288147084 MsgID:eCallClearedEvent DvrKey:call.5000.35287180) 12:11:10:781 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287180.4075]:eCallConnectionClearedEvent,Msk(3c0000) 12:11:10:781 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287180.4075]:eCallConnectionClearedEvent,Msk(3c0000) 12:11:10:782 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287180.4075]:eCallClearedEvent,Msk(3c0000) 12:11:10:783 CTIOS1-ctios Trace: >>CG:[call.5000.35287180]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287180 ConnDevIDTyp:1 ConnDevID:2288147084 MsgID:eCallEndEvent DvrKey:call.5000.35287180) 12:11:10:783 CTIOS1-ctios Trace: Removed CallConnection(2288147084.1). 12:11:10:783 CTIOS1-ctios Trace: Removed CallConnection(4075.0). 12:11:10:783 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287180 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:11:10:783 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:1) 12:11:10:783 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:11:10:784 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287180.4075]:eCallEndEvent 12:11:10:784 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:11:12:049 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.35287297.2204]:eSingleStepTransferRequest 12:11:12:069 CTIOS1-ctios Trace: >>CG:[call.5000.35287297]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287297 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287297 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5521595896 NewConnDevID:5521595896 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287297 ecc:(...)) 12:11:12:070 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287297.2204]:eCallDataUpdateEvent,Msk(68bf01a6) 12:11:12:081 CTIOS1-ctios Trace: [call.5000.35287297] Found CallConnection(2204.0) for device 2204. 12:11:12:081 CTIOS1-ctios Trace: [call.5000.35287297] Found CallConnection(2204.0) for device 2204. 12:11:12:082 CTIOS1-ctios Trace: >>CG:[call.5000.35287297.2204]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287297.2204 MsgID:eTransferCallConf TgtCILClntID:BANCOMER43-4084-3052) 12:11:12:082 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287297.2204]:eTransferCallConf,Msk(68bf01a6) 12:11:12:082 CTIOS1-ctios Trace: >>CG:[call.5000.2130706737]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706737 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5521595896 DNIS:3000 CallrEntrDig:3000 ConnDevID:2204 RCallKeyDay:151064 RCallKeyCID:1250 MsgID:eCallBeginEvent DvrKey:call.5000.2130706737 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517519)) ICMEntUniqID:icm.151064.1250 RCallKeySeq#:3) 12:11:12:082 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706737 12:11:12:082 CTIOS1-ctios Trace: >>CG:[call.5000.35287297]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287297 NumParties:1 SecDevIDTyp:0 SecCID:2130706737 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:5521595896 SecDevID:2204 TfrgDevID:2204 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287297ConnectedParty[1]:(ConnPtyCID:35287297 ConnPtyDevIDTyp:1 ConnPtyDevID:5521595896)) 12:11:12:082 CTIOS1-ctios Trace: >>CG:[call.5000.2130706737]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287297 NumParties:1 SecDevIDTyp:0 SecCID:2130706737 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:5521595896 SecDevID:2204 TfrgDevID:2204 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706737ConnectedParty[1]:(ConnPtyCID:35287297 ConnPtyDevIDTyp:1 ConnPtyDevID:5521595896)) 12:11:12:082 CTIOS1-ctios Trace: [call.5000.35287297] Found CallConnection(2204.0). 12:11:12:082 CTIOS1-ctios Trace: [call.5000.2130706737]::FindTransferCommonDeviceID Calls [call.5000.35287297] and [call.5000.2130706737] do not appear to have a common Device. Tranferring Device [2204] is set as common device 12:11:12:082 CTIOS1-ctios Trace: [call.5000.35287297] Found CallConnection(2204.0). 12:11:12:083 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287297.2204]:eCallTransferredEvent,Msk(68bf01a6) 12:11:12:083 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287297.2204]:eCallTransferredEvent,Msk(68bf01a6) 12:11:12:083 CTIOS1-ctios Trace: [call.5000.35287297] Found CallConnection(2204.0). 12:11:12:083 CTIOS1-ctios Trace: Removed CallConnection(2204.0). 12:11:12:083 CTIOS1-ctios Trace: Added CallConnection(5521595896.1). 12:11:12:083 CTIOS1-ctios Trace: [call.5000.2130706737] Moved CallConnection[5521595896.1] from [call.5000.35287297] to [call.5000.2130706737]. 12:11:12:083 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287297.2204]:eCallEndEvent 12:11:12:083 CTIOS1-ctios Trace: >>CG:[call.5000.2130706737]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706737 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706737 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2204 NewConnDevID:5521595896 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706737) 12:11:12:083 CTIOS1-ctios Trace: >>CG:[call.5000.2130706737]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706737 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:5521595896 RelDevID:5521595896 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706737) 12:11:12:083 CTIOS1-ctios Trace: >>CG:[call.5000.2130706737]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706737 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2204 MsgID:eCallClearedEvent DvrKey:call.5000.2130706737) 12:11:12:083 CTIOS1-ctios Trace: >>CG:[call.5000.2130706737]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706737 ConnDevIDTyp:1 ConnDevID:5521595896 MsgID:eCallEndEvent DvrKey:call.5000.2130706737) 12:11:12:083 CTIOS1-ctios Trace: Removed CallConnection(5521595896.1). 12:11:12:083 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706737 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:11:12:083 CTIOS1-ctios Trace: >>CG:[call.5000.35287297]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287297 ConnDevIDTyp:1 ConnDevID:5521595896 MsgID:eCallEndEvent DvrKey:call.5000.35287297) 12:11:12:083 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287297 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:11:12:083 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:1) 12:11:12:083 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:11:12:084 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:11:12:084 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.282]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:11:12:084 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.282]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:11:13:453 CTIOS1-ctios Trace: >>CG:[call.5000.35287313]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287313 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287313 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:99679 NewConnDevID:99679 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287313 ecc:(...)) 12:11:14:949 CTIOS1-ctios Trace: >>CG:[call.5000.35287313]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287313 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287313 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:99679 NewConnDevID:99679 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287313 ecc:(...)) 12:11:14:966 CTIOS1-ctios Trace: [call.5000.35287313] Found CallConnection(2297.0) for device 2297. 12:11:14:966 CTIOS1-ctios Trace: [call.5000.35287313] Found CallConnection(2297.0) for device 2297. 12:11:14:967 CTIOS1-ctios Trace: >>CG:[call.5000.2130706738]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706738 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:99679 DNIS:3000 CallrEntrDig:3000 ConnDevID:2297 RCallKeyDay:151064 RCallKeyCID:1251 MsgID:eCallBeginEvent DvrKey:call.5000.2130706738 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517540)) ICMEntUniqID:icm.151064.1251 RCallKeySeq#:3) 12:11:14:967 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706738 12:11:14:967 CTIOS1-ctios Trace: >>CG:[call.5000.35287313]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287313 NumParties:1 SecDevIDTyp:0 SecCID:2130706738 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:99679 SecDevID:2297 TfrgDevID:2297 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287313ConnectedParty[1]:(ConnPtyCID:35287313 ConnPtyDevIDTyp:1 ConnPtyDevID:99679)) 12:11:14:967 CTIOS1-ctios Trace: [call.5000.35287313] Found CallConnection(2297.0). 12:11:14:967 CTIOS1-ctios Trace: >>CG:[call.5000.2130706738]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287313 NumParties:1 SecDevIDTyp:0 SecCID:2130706738 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:99679 SecDevID:2297 TfrgDevID:2297 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706738ConnectedParty[1]:(ConnPtyCID:35287313 ConnPtyDevIDTyp:1 ConnPtyDevID:99679)) 12:11:14:967 CTIOS1-ctios Trace: [call.5000.2130706738]::FindTransferCommonDeviceID Calls [call.5000.35287313] and [call.5000.2130706738] do not appear to have a common Device. Tranferring Device [2297] is set as common device 12:11:14:967 CTIOS1-ctios Trace: [call.5000.35287313] Found CallConnection(2297.0). 12:11:14:967 CTIOS1-ctios Trace: [call.5000.35287313] Found CallConnection(2297.0). 12:11:14:967 CTIOS1-ctios Trace: Removed CallConnection(2297.0). 12:11:14:967 CTIOS1-ctios Trace: Added CallConnection(99679.1). 12:11:14:967 CTIOS1-ctios Trace: [call.5000.2130706738] Moved CallConnection[99679.1] from [call.5000.35287313] to [call.5000.2130706738]. 12:11:14:967 CTIOS1-ctios Trace: >>CG:[call.5000.2130706738]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706738 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706738 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2297 NewConnDevID:99679 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706738) 12:11:14:967 CTIOS1-ctios Trace: >>CG:[call.5000.2130706738]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706738 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:99679 RelDevID:99679 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706738) 12:11:14:967 CTIOS1-ctios Trace: >>CG:[call.5000.2130706738]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706738 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2297 MsgID:eCallClearedEvent DvrKey:call.5000.2130706738) 12:11:14:967 CTIOS1-ctios Trace: >>CG:[call.5000.2130706738]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706738 ConnDevIDTyp:1 ConnDevID:99679 MsgID:eCallEndEvent DvrKey:call.5000.2130706738) 12:11:14:968 CTIOS1-ctios Trace: Removed CallConnection(99679.1). 12:11:14:968 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706738 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:11:14:968 CTIOS1-ctios Trace: >>CG:[call.5000.35287313]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287313 ConnDevIDTyp:1 ConnDevID:99679 MsgID:eCallEndEvent DvrKey:call.5000.35287313) 12:11:14:968 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287313 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:11:14:968 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:1) 12:11:14:968 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:11:14:968 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.334]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:11:14:968 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.334]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:11:21:969 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:1) 12:11:21:969 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:21:969 CTIOS1-ctios Trace: >>CG:[call.5000.35287421]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287421 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2279 MsgID:eCallBeginEvent DvrKey:call.5000.35287421 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517881))) 12:11:21:970 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287421 12:11:21:970 CTIOS1-ctios Trace: >>CG:[call.5000.35287421]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287421 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2279 CallngDevID:2279 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287421) 12:11:21:970 CTIOS1-ctios Trace: [call.5000.35287421] CallConnection(2279.0) found DeviceID(2279) AgentID(262). 12:11:21:970 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:11:21:970 CTIOS1-ctios Trace: Added CallConnection(2279.0). 12:11:21:970 CTIOS1-ctios Trace: [call.5000.35287421]::CreateCallConnection(): CallConnection(2279.0) created successfully. 12:11:21:970 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:11:21:970 CTIOS1-ctios Trace: [call.5000.35287421.2279] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2279), Button Mask(0x68bf0002) 12:11:21:970 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eTalking),Msk(0) 12:11:21:970 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:21:970 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:21:971 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287421.2279]:eButtonEnablementMaskChange,Msk(68bf0002) 12:11:21:971 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287421.2279]:eCallBeginEvent,Msk(68bf0002) 12:11:21:971 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287421.2279]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:11:21:972 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:11:21:972 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:21:972 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eTalking),Msk(0) 12:11:21:972 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:21:972 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:23:207 CTIOS1-ctios Trace: >>CG:[call.5000.35287421]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287421 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2279 RelDevID:2279 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287421) 12:11:23:208 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:23:208 CTIOS1-ctios Trace: >>CG:[call.5000.35287421]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287421 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2279 MsgID:eCallClearedEvent DvrKey:call.5000.35287421) 12:11:23:208 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287421.2279]:eCallConnectionClearedEvent,Msk(3c0000) 12:11:23:208 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287421.2279]:eCallClearedEvent,Msk(3c0000) 12:11:23:210 CTIOS1-ctios Trace: >>CG:[call.5000.35287421]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287421 ConnDevIDTyp:0 ConnDevID:2279 MsgID:eCallEndEvent DvrKey:call.5000.35287421) 12:11:23:211 CTIOS1-ctios Trace: Removed CallConnection(2279.0). 12:11:23:211 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287421 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:11:23:211 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:11:23:211 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:11:23:211 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287421.2279]:eCallEndEvent 12:11:23:212 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:11:23:212 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:11:23:212 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:11:23:781 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:11:23:781 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:11:23:803 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:11:23:804 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:23:804 CTIOS1-ctios Trace: >>CG:[call.5000.35287291]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287291 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4054 RetrvDevID:4054 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287291) 12:11:23:804 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4054.0). 12:11:23:804 CTIOS1-ctios Trace: [call.5000.35287291.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf01a6) 12:11:23:804 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf01a6) 12:11:23:804 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf01a6) 12:11:23:804 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eTalking),Msk(0) 12:11:23:804 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:11:23:804 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:11:23:804 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:11:23:805 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eCallRetrievedEvent,Msk(68bf01a6) 12:11:23:810 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4054.0) for device 4054. 12:11:23:810 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4054.0) for device 4054. 12:11:23:817 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:11:23:818 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:11:23:819 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35287291.4054]:eSetCallDataRequest 12:11:23:825 CTIOS1-ctios Trace: >>CG:[call.5000.35287375]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287375 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4042 CallngDevID:4054 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:4042 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287375 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4054.4055.2) 12:11:23:825 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0). 12:11:23:825 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf01a6) 12:11:23:825 CTIOS1-ctios Trace: >>CG:[call.5000.35287375]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287375 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4054.4055.2 HldgDevID:4054 MsgID:eCallHeldEvent DvrKey:call.5000.35287375 HldgDevIDFull:4054.4055.2) 12:11:23:825 CTIOS1-ctios Trace: [call.5000.35287291.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf01a6) 12:11:23:825 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:11:23:825 CTIOS1-ctios Trace: [call.5000.35287291.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf01a6) 12:11:23:825 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:11:23:825 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:11:23:825 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0). 12:11:23:825 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf000a) 12:11:23:825 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eCallEstablishedEvent,Msk(28bf01a6) 12:11:23:825 CTIOS1-ctios Trace: [call.5000.35287291.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf01a6) 12:11:23:825 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(28bf000a) 12:11:23:825 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:11:23:825 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]: eCallHeldEvent,Msk(28bf000a) 12:11:23:828 CTIOS1-ctios Trace: >>CG:[call.5000.35287291.4054]:eSetCallDataConf(UniqObjID:call.5000.35287291.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:11:23:851 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35287375.4054]:eSetCallDataRequest 12:11:23:856 CTIOS1-ctios Trace: >>CG:[call.5000.35287375.4054]:eSetCallDataConf(UniqObjID:call.5000.35287375.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:11:24:086 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:11:24:087 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:11:25:200 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:1) 12:11:25:200 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:25:200 CTIOS1-ctios Trace: >>CG:[call.5000.35287424]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287424 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2279 MsgID:eCallBeginEvent DvrKey:call.5000.35287424 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517884))) 12:11:25:200 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287424 12:11:25:200 CTIOS1-ctios Trace: >>CG:[call.5000.35287424]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287424 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2279 CallngDevID:2279 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287424) 12:11:25:200 CTIOS1-ctios Trace: [call.5000.35287424] CallConnection(2279.0) found DeviceID(2279) AgentID(262). 12:11:25:200 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:11:25:200 CTIOS1-ctios Trace: Added CallConnection(2279.0). 12:11:25:200 CTIOS1-ctios Trace: [call.5000.35287424]::CreateCallConnection(): CallConnection(2279.0) created successfully. 12:11:25:200 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:11:25:200 CTIOS1-ctios Trace: [call.5000.35287424.2279] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2279), Button Mask(0x68bf0002) 12:11:25:201 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eTalking),Msk(0) 12:11:25:201 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:25:201 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:25:201 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287424.2279]:eButtonEnablementMaskChange,Msk(68bf0002) 12:11:25:201 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287424.2279]:eCallBeginEvent,Msk(68bf0002) 12:11:25:201 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287424.2279]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:11:25:203 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:11:25:203 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:25:205 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eTalking),Msk(0) 12:11:25:205 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:25:205 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:26:514 CTIOS1-ctios Trace: >>CG:[call.5000.35287424]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287424 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2279 RelDevID:2279 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287424) 12:11:26:514 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:26:514 CTIOS1-ctios Trace: >>CG:[call.5000.35287424]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287424 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2279 MsgID:eCallClearedEvent DvrKey:call.5000.35287424) 12:11:26:514 CTIOS1-ctios Trace: >>CG:[call.5000.35287424]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287424 ConnDevIDTyp:0 ConnDevID:2279 MsgID:eCallEndEvent DvrKey:call.5000.35287424) 12:11:26:515 CTIOS1-ctios Trace: Removed CallConnection(2279.0). 12:11:26:515 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287424 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:11:26:515 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:11:26:515 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:11:26:516 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287424.2279]:eCallConnectionClearedEvent,Msk(3c0000) 12:11:26:516 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287424.2279]:eCallClearedEvent,Msk(3c0000) 12:11:26:516 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287424.2279]:eCallEndEvent 12:11:26:516 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:11:26:517 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:11:26:517 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:11:28:132 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:1) 12:11:28:132 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:28:132 CTIOS1-ctios Trace: >>CG:[call.5000.35287425]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287425 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2279 MsgID:eCallBeginEvent DvrKey:call.5000.35287425 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517887))) 12:11:28:132 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287425 12:11:28:132 CTIOS1-ctios Trace: >>CG:[call.5000.35287425]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287425 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2279 CallngDevID:2279 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287425) 12:11:28:132 CTIOS1-ctios Trace: [call.5000.35287425] CallConnection(2279.0) found DeviceID(2279) AgentID(262). 12:11:28:132 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:11:28:132 CTIOS1-ctios Trace: Added CallConnection(2279.0). 12:11:28:132 CTIOS1-ctios Trace: [call.5000.35287425]::CreateCallConnection(): CallConnection(2279.0) created successfully. 12:11:28:132 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:11:28:132 CTIOS1-ctios Trace: [call.5000.35287425.2279] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2279), Button Mask(0x68bf0002) 12:11:28:133 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eTalking),Msk(0) 12:11:28:133 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:28:133 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:28:133 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287425.2279]:eButtonEnablementMaskChange,Msk(68bf0002) 12:11:28:133 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287425.2279]:eCallBeginEvent,Msk(68bf0002) 12:11:28:133 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287425.2279]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:11:28:135 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:11:28:135 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:28:137 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eTalking),Msk(0) 12:11:28:137 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:28:137 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:30:820 CTIOS1-ctios Trace: >>CG:[call.5000.35287425]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287425 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2279 RelDevID:2279 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287425) 12:11:30:820 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:30:820 CTIOS1-ctios Trace: >>CG:[call.5000.35287425]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287425 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2279 MsgID:eCallClearedEvent DvrKey:call.5000.35287425) 12:11:30:820 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287425.2279]:eCallConnectionClearedEvent,Msk(3c0000) 12:11:30:821 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287425.2279]:eCallClearedEvent,Msk(3c0000) 12:11:30:822 CTIOS1-ctios Trace: >>CG:[call.5000.35287425]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287425 ConnDevIDTyp:0 ConnDevID:2279 MsgID:eCallEndEvent DvrKey:call.5000.35287425) 12:11:30:822 CTIOS1-ctios Trace: Removed CallConnection(2279.0). 12:11:30:822 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287425 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:11:30:822 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:11:30:822 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:11:30:823 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287425.2279]:eCallEndEvent 12:11:30:823 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:11:30:823 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:11:30:823 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:11:31:978 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][agent.5000.236]:eSetAgentStateRequest(eNotReady) 12:11:31:978 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x48bf01a6) 12:11:31:979 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(48bf01a6) 12:11:31:984 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eSetAgentStateConf(UniqObjID:agent.5000.236 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER42-4080-4108) 12:11:31:984 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eSetAgentStateConf 12:11:32:331 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35287387.4051]:eConsultationCallRequest 12:11:32:375 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:11:32:375 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:32:376 CTIOS1-ctios Trace: >>CG:[call.5000.35287387]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287387 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4051 HldgDevID:4051 MsgID:eCallHeldEvent DvrKey:call.5000.35287387) 12:11:32:376 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(4051.0). 12:11:32:376 CTIOS1-ctios Trace: [call.5000.35287387.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c0008) 12:11:32:376 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eHold),Msk(0) 12:11:32:377 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eButtonEnablementMaskChange,Msk(683c0008) 12:11:32:377 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]: eCallHeldEvent,Msk(683c0008) 12:11:32:382 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:11:32:382 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:32:382 CTIOS1-ctios Trace: >>CG:[call.5000.16788665]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788665 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4051 RCallKeyDay:151064 RCallKeyCID:1277 MsgID:eCallBeginEvent DvrKey:call.5000.16788665 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517760)) ICMEntUniqID:icm.151064.1277 RCallKeySeq#:3) 12:11:32:382 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788665 12:11:32:382 CTIOS1-ctios Trace: >>CG:[call.5000.16788665]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788665 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4051 CallngDevID:4051 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788665 COCConnCID:35287387 COCCallConnDevIDTyp:0 COCCallConnDevID:4051) 12:11:32:382 CTIOS1-ctios Trace: [call.5000.16788665] CallConnection(4051.0) found DeviceID(4051) AgentID(417). 12:11:32:382 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:11:32:382 CTIOS1-ctios Trace: Added CallConnection(4051.0). 12:11:32:382 CTIOS1-ctios Trace: [call.5000.16788665]::CreateCallConnection(): CallConnection(4051.0) created successfully. 12:11:32:382 CTIOS1-ctios Trace: [call.5000.16788665.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1000) 12:11:32:382 CTIOS1-ctios Trace: [call.5000.35287387.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1000) 12:11:32:382 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:11:32:382 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788665.4051]:eButtonEnablementMaskChange,Msk(683c1000) 12:11:32:382 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eButtonEnablementMaskChange,Msk(683c1000) 12:11:32:382 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788665.4051]:eCallBeginEvent,Msk(683c1000) 12:11:32:382 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788665.4051]:eCallServiceInitiatedEvent,Msk(683c1000) 12:11:32:383 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(4051.0) for device 4051. 12:11:32:383 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(4051.0) for device 4051. 12:11:32:558 CTIOS1-ctios Trace: >>CG:[call.5000.16788665]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788665 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788665 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4042 ConnDevID:4051 NewConnDevID:4051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788665 ecc:(...)) 12:11:32:558 CTIOS1-ctios Trace: >>CG:[call.5000.16788665]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788665 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4051 CallngDevID:4051 CalldDevID:4042 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788665) 12:11:32:558 CTIOS1-ctios Trace: [call.5000.16788665] Found CallConnection(4051.0) for device 4051. 12:11:32:559 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788665.4051]:eCallDataUpdateEvent,Msk(683c1000) 12:11:32:559 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788665.4051]:eCallOriginatedEvent,Msk(683c1000) 12:11:32:560 CTIOS1-ctios Trace: >>CG:[call.5000.35287387.4051]:eControlFailureConf(1):An operation error occurred (no specific details available). PeriphErr:13059(FailCode:1 PrphErrCode:13059 UniqObjID:call.5000.35287387.4051 MsgID:eControlFailureConf MsgTyp:eConsultationCallRequest TgtCILClntID:bancomer10-PC-3004-3316) 12:11:32:560 CTIOS1-ctios Trace: >>CG:[call.5000.16788665]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788665 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:3 FailDevTyp:0 MonID:0 ConnDevID:4051 CalldDevID:(null) FailDevID:4051 MsgID:eCallFailedEvent DvrKey:call.5000.16788665) 12:11:32:560 CTIOS1-ctios Trace: [call.5000.16788665.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1000) 12:11:32:560 CTIOS1-ctios Trace: [call.5000.35287387.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1000) 12:11:32:560 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eControlFailureConf(1):An operation error occurred (no specific details available). PeriphErr:13059 12:11:32:560 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788665.4051]:eButtonEnablementMaskChange,Msk(683c1000) 12:11:32:560 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eButtonEnablementMaskChange,Msk(683c1000) 12:11:32:560 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788665.4051]:eCallFailedEvent,Msk(683c1000) 12:11:33:156 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][agent.5000.262]:eSetAgentStateRequest(eAvailable) 12:11:33:163 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:1) 12:11:33:163 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:11:33:164 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:11:33:165 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:11:33:165 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:11:33:166 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eSetAgentStateConf(UniqObjID:agent.5000.262 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2496-3404) 12:11:33:166 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eSetAgentStateConf 12:11:34:307 CTIOS1-ctios Trace: >>CG:[agent.5000.411]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5193 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4033 AGID:411 AGInstr:4033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.411 AGAvailStatus:1) 12:11:34:307 CTIOS1-ctios Trace: [agent.5000.411] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:11:36:302 CTIOS1-ctios Trace: [call.5000.35287372] Found CallConnection(4057.0) for device 4057. 12:11:36:303 CTIOS1-ctios Trace: [call.5000.35287372] Found CallConnection(4057.0) for device 4057. 12:11:36:317 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:11:36:317 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:36:317 CTIOS1-ctios Trace: >>CG:[call.5000.35287372]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287372 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4057 HldgDevID:4057 MsgID:eCallHeldEvent DvrKey:call.5000.35287372) 12:11:36:317 CTIOS1-ctios Trace: [call.5000.35287372] Found CallConnection(4057.0). 12:11:36:317 CTIOS1-ctios Trace: [call.5000.35287372.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:11:36:317 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eHold),Msk(0) 12:11:36:317 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287372.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:11:36:318 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287372.4057]: eCallHeldEvent,Msk(68bf000a) 12:11:36:370 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287300.2090]:eSingleStepTransferRequest 12:11:36:384 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0) for device 2090. 12:11:36:385 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0) for device 2090. 12:11:36:401 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:36:402 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:36:402 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287300 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2090 HldgDevID:2090 MsgID:eCallHeldEvent DvrKey:call.5000.35287300) 12:11:36:402 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0). 12:11:36:402 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c0008) 12:11:36:402 CTIOS1-ctios Trace: >>CG:[call.5000.2130706739]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706739 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2090 RCallKeyDay:151064 RCallKeyCID:1252 MsgID:eCallBeginEvent DvrKey:call.5000.2130706739 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517531)) ICMEntUniqID:icm.151064.1252 RCallKeySeq#:3) 12:11:36:402 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706739 12:11:36:402 CTIOS1-ctios Trace: >>CG:[call.5000.2130706739]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706739 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2090 CallngDevID:2090 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706739 COCConnCID:35287300 COCCallConnDevIDTyp:0 COCCallConnDevID:2090) 12:11:36:402 CTIOS1-ctios Trace: [call.5000.2130706739] CallConnection(2090.0) found DeviceID(2090) AgentID(236). 12:11:36:402 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:11:36:402 CTIOS1-ctios Trace: Added CallConnection(2090.0). 12:11:36:402 CTIOS1-ctios Trace: [call.5000.2130706739]::CreateCallConnection(): CallConnection(2090.0) created successfully. 12:11:36:402 CTIOS1-ctios Trace: [call.5000.2130706739.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1000) 12:11:36:402 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1000) 12:11:36:402 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:4 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:36:402 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:36:402 CTIOS1-ctios Trace: >>CG:[call.5000.2130706739]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706739 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706739 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2091 ConnDevID:2090 NewConnDevID:2090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706739 ecc:(...)) 12:11:36:403 CTIOS1-ctios Trace: >>CG:[call.5000.2130706739]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706739 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2090 CallngDevID:2090 CalldDevID:2090 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706739 CalldDevIDFull:2090.2091.2) 12:11:36:403 CTIOS1-ctios Trace: [call.5000.2130706739] Found CallConnection(2090.0) for device 2090. 12:11:36:403 CTIOS1-ctios Trace: >>CG:[call.5000.2130706739]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706739 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706739 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:12 DNIS:2091 ConnDevID:2090 NewConnDevID:2090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706739 ecc:(...)) 12:11:36:403 CTIOS1-ctios Trace: >>CG:[call.5000.2130706739]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706739 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2090 AlrtgDevID:(null) CallngDevID:2090 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706739 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:2090.2091.2) 12:11:36:403 CTIOS1-ctios Trace: [call.5000.2130706739] Found CallConnection(2090.0) for device 2090. 12:11:36:403 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1000) 12:11:36:403 CTIOS1-ctios Trace: >>CG:[call.5000.2130706739]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706739 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2090 AlrtgDevID:2090 CallngDevID:2090 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706739 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:2090.2091.2 CalldDevIDFull:2090.2091.2) 12:11:36:403 CTIOS1-ctios Trace: [call.5000.2130706739] Found CallConnection(2090.0) for device 2090. 12:11:36:403 CTIOS1-ctios Trace: [call.5000.2130706739.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x283c0001) 12:11:36:403 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c0008) 12:11:36:403 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eHold),Msk(0) 12:11:36:403 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287300 NumParties:1 SecDevIDTyp:0 SecCID:2130706739 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:12 SecDevID:2090 TfrgDevID:2090 TfrdDevID:2090 MsgID:eCallTransferredEvent DvrKey:call.5000.35287300 TfrdDevIDFull:2090.2091.2ConnectedParty[1]:(ConnPtyCID:35287300 ConnPtyDevIDTyp:1 ConnPtyDevID:12)) 12:11:36:403 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eHold),Msk(0) 12:11:36:403 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0). 12:11:36:403 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683f0001) 12:11:36:403 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eHold),Msk(0) 12:11:36:403 CTIOS1-ctios Trace: [call.5000.2130706739.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x283f0001) 12:11:36:403 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(683c0008) 12:11:36:403 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]: eCallHeldEvent,Msk(683c0008) 12:11:36:403 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706739.2090]:eButtonEnablementMaskChange,Msk(683c1000) 12:11:36:404 CTIOS1-ctios Trace: >>CG:[call.5000.2130706739]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287300 NumParties:1 SecDevIDTyp:0 SecCID:2130706739 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:12 SecDevID:2090 TfrgDevID:2090 TfrdDevID:2090 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706739 TfrdDevIDFull:2090.2091.2ConnectedParty[1]:(ConnPtyCID:35287300 ConnPtyDevIDTyp:1 ConnPtyDevID:12)) 12:11:36:404 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(683c1000) 12:11:36:404 CTIOS1-ctios Trace: [call.5000.2130706739]::FindTransferCommonDeviceID Found Transferring Device [2090] on both [call.5000.35287300] and [call.5000.2130706739]. 12:11:36:404 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0). 12:11:36:404 CTIOS1-ctios Trace: [call.5000.2130706739] Found CallConnection(2090.0). 12:11:36:404 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683f0001) 12:11:36:404 CTIOS1-ctios Trace: [call.5000.2130706739.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x283f0001) 12:11:36:404 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706739.2090]:eCallBeginEvent,Msk(683c1000) 12:11:36:404 CTIOS1-ctios Trace: [call.5000.2130706739.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x283f0001) 12:11:36:404 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706739.2090]:eCallServiceInitiatedEvent,Msk(683c1000) 12:11:36:404 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0). 12:11:36:404 CTIOS1-ctios Trace: Removed CallConnection(2090.0). 12:11:36:404 CTIOS1-ctios Trace: Added CallConnection(12.1). 12:11:36:404 CTIOS1-ctios Trace: [call.5000.2130706739] Moved CallConnection[12.1] from [call.5000.35287300] to [call.5000.2130706739]. 12:11:36:404 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:36:404 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:36:404 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:36:404 CTIOS1-ctios Trace: [call.5000.2130706739.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x283f0001) 12:11:36:404 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706739.2090]:eCallDataUpdateEvent,Msk(683c1000) 12:11:36:404 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706739.2090]:eCallOriginatedEvent,Msk(683c1000) 12:11:36:404 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706739.2090]:eCallDataUpdateEvent,Msk(683c1000) 12:11:36:404 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(683c1000) 12:11:36:404 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706739.2090]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:11:36:405 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287300 ConnDevIDTyp:1 ConnDevID:12 MsgID:eCallEndEvent DvrKey:call.5000.35287300) 12:11:36:405 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287300 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:11:36:405 CTIOS1-ctios Trace: >>CG:[call.5000.2130706739]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706739 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287300 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090 NewConnDevID:2090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706739) 12:11:36:405 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287300 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287300 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090 NewConnDevID:12 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287300) 12:11:36:405 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287300 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287300 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:2090 ConnDevID:12 NewConnDevID:12 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287300 ecc:(...)) 12:11:36:405 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706739.2090]:eButtonEnablementMaskChange,Msk(283c0001) 12:11:36:405 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:36:406 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(683c0008) 12:11:36:406 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0000. 12:11:36:406 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0001) 12:11:36:406 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706739.2090]:eCallDeliveredEvent(LCS:Unknown),Msk(283c0001) 12:11:36:406 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(683f0001) 12:11:36:406 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706739.2090]:eButtonEnablementMaskChange,Msk(283f0001) 12:11:36:406 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallTransferredEvent,Msk(683f0001) 12:11:36:406 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(683f0001) 12:11:36:406 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706739.2090]:eButtonEnablementMaskChange,Msk(283f0001) 12:11:36:406 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallTransferredEvent,Msk(683f0001) 12:11:36:406 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706739.2090]:eButtonEnablementMaskChange,Msk(283f0001) 12:11:36:406 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallEndEvent 12:11:36:406 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706739.2090]:eButtonEnablementMaskChange,Msk(283f0001) 12:11:36:406 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706739.2090]:eCallTransferredEvent,Msk(283f0001) 12:11:36:406 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706739.2090]:eCallDataUpdateEvent,Msk(283f0001) 12:11:36:406 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallDataUpdateEvent,Msk(283f0001) 12:11:36:406 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallDataUpdateEvent,Msk(283f0001) 12:11:36:406 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(83f0001) 12:11:36:406 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eNotReady),Msk(0) 12:11:36:406 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:11:36:407 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:11:36:412 CTIOS1-ctios Trace: >>CG:[call.5000.35287300.2090]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35287300 NewConnDevIDTyp:0 NewConnDevID:2090 UniqObjID:call.5000.35287300.2090 MsgID:eTransferCallConf TgtCILClntID:BANCOMER42-4080-4108) 12:11:36:412 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eTransferCallConf,Msk(83f0001) 12:11:36:815 CTIOS1-ctios Trace: >>CG:[call.5000.16788665]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788665 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4051 RelDevID:4051 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788665) 12:11:36:815 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:36:815 CTIOS1-ctios Trace: [call.5000.35287387.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:11:36:815 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:11:36:815 CTIOS1-ctios Trace: >>CG:[call.5000.16788665]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788665 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4051 MsgID:eCallClearedEvent DvrKey:call.5000.16788665) 12:11:36:815 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788665.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:11:36:815 CTIOS1-ctios Trace: >>CG:[call.5000.16788665]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:16788665 ConnDevIDTyp:0 ConnDevID:4051 MsgID:eCallEndEvent DvrKey:call.5000.16788665) 12:11:36:815 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788665.4051]:eCallClearedEvent,Msk(3c0000) 12:11:36:815 CTIOS1-ctios Trace: [call.5000.35287387.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:11:36:816 CTIOS1-ctios Trace: Removed CallConnection(4051.0). 12:11:36:816 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:11:36:816 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.16788665 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:11:36:816 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788665.4051]:eCallEndEvent 12:11:36:816 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:11:36:816 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:36:816 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eHold),Msk(0) 12:11:37:228 CTIOS1-ctios Trace: >>CG:[agent.5000.411]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:4 SGState:2 SessID:0 MRDID:1 ICMAGID:5193 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4033 AGID:411 AGInstr:4033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.411 AGAvailStatus:0) 12:11:37:228 CTIOS1-ctios Trace: [agent.5000.411] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:11:37:548 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287300 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287300 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:12 NewConnDevID:12 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287300 ecc:(...)) 12:11:37:549 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287300 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2090.2091.2 CallngDevID:12 CalldDevID:2090 LstRedirDevID:(null) AnsDevID:2090 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287300 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:2090.2091.2) 12:11:37:549 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(12.1). 12:11:37:549 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0). 12:11:37:549 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:37:549 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x8bf01b6) 12:11:37:549 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:37:549 CTIOS1-ctios Trace: [call.5000.35287300.12] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(12), Button Mask(0xbf01a6) 12:11:37:550 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallDataUpdateEvent,Msk(83f0001) 12:11:37:550 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(8bf01b6) 12:11:37:550 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallEstablishedEvent,Msk(8bf01b6) 12:11:37:550 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.2091.2.0) for device 2090. 12:11:37:556 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.2091.2.0) for device 2090. 12:11:37:616 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287300.2090]:eSetCallDataRequest 12:11:37:621 CTIOS1-ctios Trace: >>CG:[call.5000.35287300.2090]:eSetCallDataConf(UniqObjID:call.5000.35287300.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:11:37:775 CTIOS1-ctios Trace: >>CG:[call.5000.35287427]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287427 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:4057 Dialed#:3022 ConnDevID:4057.4058.2 MsgID:eCallBeginEvent DvrKey:call.5000.35287427 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517897))) 12:11:37:775 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287427 12:11:37:775 CTIOS1-ctios Trace: >>CG:[call.5000.35287427]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287427 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4057.4058.2 CallngDevID:4057 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287427 CallngDevIDFull:4057.4058.2) 12:11:37:775 CTIOS1-ctios Trace: [call.5000.35287427] CallConnection(4057.4058.2.0) found DeviceID(4057) AgentID(419). 12:11:37:775 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:11:37:775 CTIOS1-ctios Trace: Added CallConnection(4057.4058.2.0). 12:11:37:775 CTIOS1-ctios Trace: [call.5000.35287427]::CreateCallConnection(): CallConnection(4057.4058.2.0) created successfully. 12:11:37:775 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eCallOriginatedEvent 12:11:37:830 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:11:37:831 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:11:37:832 CTIOS1-ctios Trace: >>CG:[call.5000.35287427]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287427 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287427 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4057.4058.2 NewConnDevID:4057.4058.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287427) 12:11:37:832 CTIOS1-ctios Trace: >>CG:[call.5000.35287427]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287427 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:11 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287427 Trnk#:0 TrnkGrp#:0) 12:11:37:832 CTIOS1-ctios Trace: >>CG:[call.5000.35287427]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287427 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4057 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287427 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4057.4058.2) 12:11:37:832 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0). 12:11:37:832 CTIOS1-ctios Trace: [call.5000.35287427.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:11:37:832 CTIOS1-ctios Trace: [call.5000.35287372.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:11:37:832 CTIOS1-ctios Trace: [call.5000.35287372.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:11:37:832 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eCallDataUpdateEvent 12:11:37:832 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eCallReachedNetworkEvent 12:11:37:832 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:11:37:832 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287372.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:11:37:832 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287372.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:11:37:832 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eCallEstablishedEvent,Msk(28bf01a6) 12:11:37:855 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][call.5000.35287427.4057]:eSetCallDataRequest 12:11:37:861 CTIOS1-ctios Trace: >>CG:[call.5000.35287427]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287427 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287427 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4057.4058.2 NewConnDevID:4057.4058.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287427) 12:11:37:861 CTIOS1-ctios Trace: >>CG:[call.5000.35287427.4057]:eSetCallDataConf(UniqObjID:call.5000.35287427.4057 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3648-3756) 12:11:37:861 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eCallDataUpdateEvent,Msk(28bf01a6) 12:11:38:478 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.2091.2.0) for device 2090. 12:11:38:479 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.2091.2.0) for device 2090. 12:11:38:487 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287300 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:2090.2091.2 HldgDevID:2090 MsgID:eCallHeldEvent DvrKey:call.5000.35287300 HldgDevIDFull:2090.2091.2) 12:11:38:487 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.2091.2.0). 12:11:38:487 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:38:487 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x8bf001a) 12:11:38:487 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:38:487 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(8bf001a) 12:11:38:487 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]: eCallHeldEvent,Msk(8bf001a) 12:11:38:491 CTIOS1-ctios Trace: >>CG:[call.5000.35287432]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287432 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2090.2091.2 MsgID:eCallBeginEvent DvrKey:call.5000.35287432 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517898))) 12:11:38:491 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287432 12:11:38:491 CTIOS1-ctios Trace: >>CG:[call.5000.35287432]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287432 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2090.2091.2 CallngDevID:2090 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287432 CallngDevIDFull:2090.2091.2) 12:11:38:491 CTIOS1-ctios Trace: [call.5000.35287432] CallConnection(2090.2091.2.0) found DeviceID(2090) AgentID(236). 12:11:38:491 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:11:38:491 CTIOS1-ctios Trace: Added CallConnection(2090.2091.2.0). 12:11:38:491 CTIOS1-ctios Trace: [call.5000.35287432]::CreateCallConnection(): CallConnection(2090.2091.2.0) created successfully. 12:11:38:491 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:38:491 CTIOS1-ctios Trace: [call.5000.35287432.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x8bf0012) 12:11:38:491 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:38:491 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x8bf001a) 12:11:38:491 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287432.2090]:eButtonEnablementMaskChange,Msk(8bf0012) 12:11:38:491 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(8bf001a) 12:11:38:492 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287432.2090]:eCallBeginEvent,Msk(8bf0012) 12:11:38:492 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287432.2090]:eCallServiceInitiatedEvent,Msk(8bf0012) 12:11:39:410 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35287412.4087]:eConsultationCallRequest 12:11:39:461 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:11:39:461 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:39:461 CTIOS1-ctios Trace: >>CG:[call.5000.35287412]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287412 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4087 HldgDevID:4087 MsgID:eCallHeldEvent DvrKey:call.5000.35287412) 12:11:39:461 CTIOS1-ctios Trace: [call.5000.35287412] Found CallConnection(4087.0). 12:11:39:461 CTIOS1-ctios Trace: [call.5000.35287412.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c0008) 12:11:39:461 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:11:39:461 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:39:461 CTIOS1-ctios Trace: >>CG:[call.5000.16788666]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788666 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4087 RCallKeyDay:151064 RCallKeyCID:1284 MsgID:eCallBeginEvent DvrKey:call.5000.16788666 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517848)) ICMEntUniqID:icm.151064.1284 RCallKeySeq#:3) 12:11:39:461 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788666 12:11:39:462 CTIOS1-ctios Trace: >>CG:[call.5000.16788666]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788666 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:4087 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788666 COCConnCID:35287412 COCCallConnDevIDTyp:0 COCCallConnDevID:4087) 12:11:39:462 CTIOS1-ctios Trace: [call.5000.16788666] CallConnection(4087.0) found DeviceID(4087) AgentID(429). 12:11:39:462 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:11:39:462 CTIOS1-ctios Trace: Added CallConnection(4087.0). 12:11:39:462 CTIOS1-ctios Trace: [call.5000.16788666]::CreateCallConnection(): CallConnection(4087.0) created successfully. 12:11:39:462 CTIOS1-ctios Trace: [call.5000.16788666.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c1000) 12:11:39:462 CTIOS1-ctios Trace: [call.5000.35287412.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c1000) 12:11:39:462 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eHold),Msk(0) 12:11:39:462 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287412.4087]:eButtonEnablementMaskChange,Msk(683c0008) 12:11:39:462 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287412.4087]: eCallHeldEvent,Msk(683c0008) 12:11:39:462 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:11:39:462 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788666.4087]:eButtonEnablementMaskChange,Msk(683c1000) 12:11:39:462 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287412.4087]:eButtonEnablementMaskChange,Msk(683c1000) 12:11:39:462 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788666.4087]:eCallBeginEvent,Msk(683c1000) 12:11:39:462 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788666.4087]:eCallServiceInitiatedEvent,Msk(683c1000) 12:11:39:462 CTIOS1-ctios Trace: [call.5000.35287412] Found CallConnection(4087.0) for device 4087. 12:11:39:463 CTIOS1-ctios Trace: [call.5000.35287412] Found CallConnection(4087.0) for device 4087. 12:11:39:570 CTIOS1-ctios Trace: >>CG:[call.5000.35287432]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287432 CallTyp:38 ConnDevIDTyp:0 NewConnCID:35287432 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2090 ConnDevID:2090.2091.2 NewConnDevID:2090.2091.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287432) 12:11:39:570 CTIOS1-ctios Trace: >>CG:[call.5000.35287432]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287432 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2090.2091.2 CallngDevID:2090 CalldDevID:2090 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287432 CallngDevIDFull:2090.2091.2) 12:11:39:571 CTIOS1-ctios Trace: [call.5000.35287432] Found CallConnection(2090.2091.2.0) for device 2090. 12:11:39:572 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287432.2090]:eCallDataUpdateEvent,Msk(8bf0012) 12:11:39:572 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287432.2090]:eCallOriginatedEvent,Msk(8bf0012) 12:11:39:576 CTIOS1-ctios Trace: >>CG:[call.5000.35287432]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287432 CallTyp:38 ConnDevIDTyp:0 NewConnCID:35287432 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2091 DNIS:2090 ConnDevID:2090.2091.2 NewConnDevID:2090.2091.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287432) 12:11:39:577 CTIOS1-ctios Trace: >>CG:[call.5000.35287432]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287432 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2090.2091.2 AlrtgDevID:(null) CallngDevID:2090 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287432 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:2090.2091.2) 12:11:39:577 CTIOS1-ctios Trace: [call.5000.35287432] Found CallConnection(2090.2091.2.0) for device 2090. 12:11:39:577 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:39:577 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:39:577 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x8bf001a) 12:11:39:577 CTIOS1-ctios Trace: >>CG:[call.5000.35287432]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287432 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287432 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090.2091.2 NewConnDevID:2090.2091.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287432) 12:11:39:577 CTIOS1-ctios Trace: >>CG:[call.5000.35287432]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287432 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2090.2091.2 AlrtgDevID:2090 CallngDevID:2090 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287432 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:2090.2091.2) 12:11:39:578 CTIOS1-ctios Trace: [call.5000.35287432] Found CallConnection(2090.2091.2.0) for device 2090. 12:11:39:578 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:39:578 CTIOS1-ctios Trace: [call.5000.35287432.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:11:39:578 CTIOS1-ctios Trace: [call.5000.35287432.2090] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:11:39:578 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:39:578 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:39:578 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x8bf001a) 12:11:39:578 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287432.2090]:eCallDataUpdateEvent,Msk(8bf0012) 12:11:39:578 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(8bf001a) 12:11:39:578 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287432.2090]:eCallDeliveredEvent(LCS:Unknown),Msk(8bf0012) 12:11:39:578 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287432.2090]:eCallDataUpdateEvent,Msk(8bf0012) 12:11:39:578 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287432.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:11:39:578 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(8bf001a) 12:11:39:578 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287432.2090]:eCallDeliveredEvent(LCS:Unknown),Msk(83f0011) 12:11:39:636 CTIOS1-ctios Trace: >>CG:[call.5000.16788666]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788666 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788666 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3009 ConnDevID:4087 NewConnDevID:4087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788666 ecc:(...)) 12:11:39:637 CTIOS1-ctios Trace: >>CG:[call.5000.16788666]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788666 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:4087 CalldDevID:3009 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788666) 12:11:39:637 CTIOS1-ctios Trace: [call.5000.16788666] Found CallConnection(4087.0) for device 4087. 12:11:39:637 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788666.4087]:eCallDataUpdateEvent,Msk(683c1000) 12:11:39:637 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788666.4087]:eCallOriginatedEvent,Msk(683c1000) 12:11:39:684 CTIOS1-ctios Trace: [call.5000.16788666] Found CallConnection(4087.0) for device 4087. 12:11:39:684 CTIOS1-ctios Trace: [call.5000.16788666] Found CallConnection(4087.0) for device 4087. 12:11:39:688 CTIOS1-ctios Trace: >>CG:[call.5000.35287412.4087]:eConsultationCallConf(LineHdl:1 LineTyp:2 NewConnCID:16788666 NewConnDevIDTyp:0 NewConnDevID:4087 UniqObjID:call.5000.35287412.4087 MsgID:eConsultationCallConf TgtCILClntID:bancomer17-3468-2020) 12:11:39:688 CTIOS1-ctios Trace: >>CG:[call.5000.16788666]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788666 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788666 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4087 NewConnDevID:4087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788666 ecc:(...)) 12:11:39:688 CTIOS1-ctios Trace: >>CG:[call.5000.16788666]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788666 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788666 Trnk#:0 TrnkGrp#:0) 12:11:39:689 CTIOS1-ctios Trace: >>CG:[call.5000.16788666]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788666 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788666 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4087 NewConnDevID:4087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788666 ecc:(...)) 12:11:39:689 CTIOS1-ctios Trace: >>CG:[call.5000.16788666]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788666 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3009 CallngDevID:4087 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:3009 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788666 Trnk#:0 TrnkGrp#:0) 12:11:39:689 CTIOS1-ctios Trace: [call.5000.16788666] Found CallConnection(4087.0). 12:11:39:689 CTIOS1-ctios Trace: [call.5000.16788666.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c1840) 12:11:39:689 CTIOS1-ctios Trace: [call.5000.35287412.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c1840) 12:11:39:689 CTIOS1-ctios Trace: [call.5000.35287412.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c1840) 12:11:39:689 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287412.4087]:eConsultationCallConf,Msk(683c1000) 12:11:39:690 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788666.4087]:eCallDataUpdateEvent,Msk(683c1000) 12:11:39:690 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788666.4087]:eCallReachedNetworkEvent,Msk(683c1000) 12:11:39:690 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788666.4087]:eCallDataUpdateEvent,Msk(683c1000) 12:11:39:690 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788666.4087]:eButtonEnablementMaskChange,Msk(683c1840) 12:11:39:690 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287412.4087]:eButtonEnablementMaskChange,Msk(683c1840) 12:11:39:690 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287412.4087]:eButtonEnablementMaskChange,Msk(683c1840) 12:11:39:690 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788666.4087]:eCallEstablishedEvent,Msk(683c1840) 12:11:39:714 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.16788666.4087]:eSetCallDataRequest 12:11:39:719 CTIOS1-ctios Trace: >>CG:[call.5000.16788666.4087]:eSetCallDataConf(UniqObjID:call.5000.16788666.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:11:39:859 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:11:39:859 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:39:860 CTIOS1-ctios Trace: >>CG:[call.5000.35287387]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287387 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4051 RetrvDevID:4051 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287387) 12:11:39:860 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(4051.0). 12:11:39:860 CTIOS1-ctios Trace: [call.5000.35287387.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf01a6) 12:11:39:860 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:11:39:860 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:11:39:860 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eCallRetrievedEvent,Msk(68bf01a6) 12:11:39:867 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(4051.0) for device 4051. 12:11:39:867 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(4051.0) for device 4051. 12:11:39:879 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35287387.4051]:eSetCallDataRequest 12:11:39:884 CTIOS1-ctios Trace: >>CG:[call.5000.35287387.4051]:eSetCallDataConf(UniqObjID:call.5000.35287387.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:11:40:887 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287300 NumParties:1 SecDevIDTyp:0 SecCID:35287432 TfrgDevTyp:78 TfrdDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 PriDevID:12 SecDevID:2090 TfrgDevID:2090 TfrdDevID:2090 MsgID:eCallTransferredEvent DvrKey:call.5000.35287300 SecDevIDFull:2090.2091.2 TfrgDevIDFull:2090.2091.2ConnectedParty[1]:(ConnPtyCID:35287300 ConnPtyDevIDTyp:1 ConnPtyDevID:12)) 12:11:40:887 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.2091.2.0). 12:11:40:887 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:40:887 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:11:40:888 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:40:888 CTIOS1-ctios Trace: [call.5000.35287432.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:11:40:888 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:40:888 CTIOS1-ctios Trace: >>CG:[call.5000.35287432]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287300 NumParties:1 SecDevIDTyp:0 SecCID:35287432 TfrgDevTyp:78 TfrdDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 PriDevID:12 SecDevID:2090 TfrgDevID:2090 TfrdDevID:2090 MsgID:eCallTransferredEvent DvrKey:call.5000.35287432 SecDevIDFull:2090.2091.2 TfrgDevIDFull:2090.2091.2ConnectedParty[1]:(ConnPtyCID:35287300 ConnPtyDevIDTyp:1 ConnPtyDevID:12)) 12:11:40:888 CTIOS1-ctios Trace: [call.5000.35287432]::FindTransferCommonDeviceID Found Transferring Device [2090] on both [call.5000.35287300] and [call.5000.35287432]. 12:11:40:888 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.2091.2.0). 12:11:40:888 CTIOS1-ctios Trace: [call.5000.35287432] Found CallConnection(2090.2091.2.0). 12:11:40:888 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:40:888 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:11:40:888 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:40:888 CTIOS1-ctios Trace: [call.5000.35287432.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:11:40:888 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:40:889 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:40:889 CTIOS1-ctios Trace: [call.5000.35287432.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:11:40:889 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.2091.2.0). 12:11:40:889 CTIOS1-ctios Trace: Removed CallConnection(2090.2091.2.0). 12:11:40:889 CTIOS1-ctios Trace: Added CallConnection(12.1). 12:11:40:889 CTIOS1-ctios Trace: [call.5000.35287432] Moved CallConnection[12.1] from [call.5000.35287300] to [call.5000.35287432]. 12:11:40:889 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:40:889 CTIOS1-ctios Trace: [call.5000.35287432.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:11:40:889 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:11:40:890 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287300 ConnDevIDTyp:1 ConnDevID:12 MsgID:eCallEndEvent DvrKey:call.5000.35287300) 12:11:40:890 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287300 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:11:40:890 CTIOS1-ctios Trace: >>CG:[call.5000.35287432]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287432 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287300 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090.2091.2 NewConnDevID:2090.2091.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287432) 12:11:40:890 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287300 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287300 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090.2091.2 NewConnDevID:12 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287300) 12:11:40:891 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287300 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287300 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:12 ConnDevID:12 NewConnDevID:12 RCallKeyDay:151064 RCallKeyCID:1252 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287300 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517531)) ICMEntUniqID:icm.151064.1252 RCallKeySeq#:4) 12:11:40:891 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:11:40:891 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287432.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:11:40:891 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallTransferredEvent,Msk(83f0011) 12:11:40:892 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:11:40:892 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287432.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:11:40:892 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallTransferredEvent,Msk(83f0011) 12:11:40:892 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287432.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:11:40:892 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallEndEvent 12:11:40:892 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287432.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:11:40:892 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287432.2090]:eCallTransferredEvent,Msk(83f0011) 12:11:40:892 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287432.2090]:eCallDataUpdateEvent,Msk(83f0011) 12:11:40:892 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallDataUpdateEvent,Msk(83f0011) 12:11:40:892 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallDataUpdateEvent,Msk(83f0011) 12:11:41:578 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:1) 12:11:41:578 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:41:578 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287300 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287300 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:12 NewConnDevID:12 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287300 ecc:(...)) 12:11:41:579 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287300 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2090 CallngDevID:12 CalldDevID:2090 LstRedirDevID:(null) AnsDevID:2090 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287300 Trnk#:0 TrnkGrp#:0) 12:11:41:579 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(12.1). 12:11:41:579 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.2091.2.0). 12:11:41:579 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x68bf01a6) 12:11:41:579 CTIOS1-ctios Trace: [call.5000.35287300.12] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(12), Button Mask(0xbf01a6) 12:11:41:579 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:4 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:579 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:41:579 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:150 SGID:5048 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:579 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:140 SGID:5049 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:579 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:160 SGID:5050 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:580 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:580 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:580 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:580 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallDataUpdateEvent,Msk(83f0011) 12:11:41:580 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:11:41:581 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallEstablishedEvent,Msk(68bf01a6) 12:11:41:581 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:581 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:581 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:581 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:581 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:581 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:581 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:581 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:581 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:581 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:581 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:581 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:581 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:581 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:220 SGID:5052 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:581 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:240 SGID:5053 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:581 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:581 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:230 SGID:5056 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:582 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:582 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:250 SGID:5058 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:583 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:584 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:260 SGID:5059 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:584 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:270 SGID:5060 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:584 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:290 SGID:5062 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:584 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:310 SGID:5063 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:584 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:350 SGID:5064 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:584 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:340 SGID:5065 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:584 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:330 SGID:5066 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:585 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:586 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:320 SGID:5067 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:586 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:11:41:586 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:586 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:586 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:586 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:11:41:586 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:586 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:41:586 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0) for device 2090. 12:11:41:588 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0) for device 2090. 12:11:41:685 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287300.2090]:eSetCallDataRequest 12:11:41:689 CTIOS1-ctios Trace: >>CG:[call.5000.35287300.2090]:eSetCallDataConf(UniqObjID:call.5000.35287300.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:11:42:779 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:406 SGID:5240 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4126 ANI:4058 UsrToUsrInfo:(null) Dialed#:3022 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1285 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1285 RCallKeySeq#:1 CallTypIDTag:5044 PreCallIIDTag:1615) 12:11:42:782 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:0) 12:11:42:782 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:42:840 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:11:42:841 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:11:42:841 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:11:42:842 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:11:42:898 CTIOS1-ctios Trace: >>CG:[call.5000.35287439]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287439 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4058 DNIS:4126 Dialed#:3022 ConnDevID:88000160 RCallKeyDay:151064 RCallKeyCID:1285 MsgID:eCallBeginEvent DvrKey:call.5000.35287439 ecc:(...) ICMEntUniqID:icm.151064.1285 RCallKeySeq#:2) 12:11:42:898 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287439 12:11:42:898 CTIOS1-ctios Trace: >>CG:[call.5000.35287439]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287439 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000160 AlrtgDevID:(null) CallngDevID:88000160 CalldDevID:4126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287439 Trnk#:0 TrnkGrp#:0) 12:11:42:898 CTIOS1-ctios Trace: [call.5000.35287439]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000160. 12:11:42:898 CTIOS1-ctios Trace: CallConnection(88000160.1) created AgentObject (Device) for DeviceID(88000160). 12:11:42:898 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:11:42:898 CTIOS1-ctios Trace: Added CallConnection(88000160.1). 12:11:42:898 CTIOS1-ctios Trace: [call.5000.35287439]::CreateCallConnection(): CallConnection(88000160.1) created successfully. 12:11:42:898 CTIOS1-ctios Trace: >>CG:[call.5000.35287439]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287439 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:406 SGID:5240 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000160 AlrtgDevID:4126 CallngDevID:88000160 CalldDevID:4126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287439 Trnk#:0 TrnkGrp#:0) 12:11:42:899 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(88000160.1) for device 88000160. 12:11:42:899 CTIOS1-ctios Trace: [call.5000.35287439]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4126. 12:11:42:899 CTIOS1-ctios Trace: [call.5000.35287439] CallConnection(88000160.1) found DeviceID(4126) AgentID(442). 12:11:42:899 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:11:42:899 CTIOS1-ctios Trace: Added CallConnection(88000160.1). 12:11:42:899 CTIOS1-ctios Trace: [call.5000.35287439]::CreateCallConnection(): CallConnection(88000160.1) created successfully. 12:11:42:899 CTIOS1-ctios Trace: [call.5000.35287439.4126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4126), Button Mask(0x203f0001) 12:11:42:899 CTIOS1-ctios Trace: [call.5000.35287439.4126] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:11:42:979 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:406 SGID:5240 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:0) 12:11:42:979 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:42:980 CTIOS1-ctios Trace: >>CG:[call.5000.35287439]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287439 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287439 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000160 NewConnDevID:88000160 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287439 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517902))) 12:11:42:980 CTIOS1-ctios Trace: >>CG:[call.5000.35287439]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287439 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:406 SGID:5240 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4126 CallngDevID:88000160 CalldDevID:4126 LstRedirDevID:(null) AnsDevID:4126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287439 Trnk#:0 TrnkGrp#:0) 12:11:42:980 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(88000160.1). 12:11:42:980 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(88000160.1). 12:11:42:980 CTIOS1-ctios Trace: [call.5000.35287439.88000160] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000160), Button Mask(0xbf01a6) 12:11:42:980 CTIOS1-ctios Trace: [call.5000.35287439.4126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4126), Button Mask(0x20bf01a6) 12:11:43:015 CTIOS1-ctios Trace: >>CG:[call.5000.35287439]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287439 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287439 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000160 NewConnDevID:88000160 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287439 ecc:(...)) 12:11:43:039 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:11:43:039 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:11:43:040 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:11:43:040 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:11:43:045 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:11:43:046 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:11:44:513 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][agent.5000.236]:eSetAgentStateRequest(eAvailable) 12:11:44:513 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x70bf01a6) 12:11:44:513 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(70bf01a6) 12:11:44:519 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eSetAgentStateConf(UniqObjID:agent.5000.236 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER42-4080-4108) 12:11:44:519 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eSetAgentStateConf 12:11:45:569 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2180 ANI:4087 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1286 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1286 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1616) 12:11:45:569 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][]:eAgentPrecallEvent 12:11:45:574 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5120 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2180 AGID:274 AGInstr:2180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.274 AGAvailStatus:0) 12:11:45:574 CTIOS1-ctios Trace: [agent.5000.274] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:45:575 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eAgentStateEvent(eReserved),Msk(0) 12:11:45:575 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.274]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:11:45:576 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.274]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:11:45:623 CTIOS1-ctios Trace: [call.5000.16788666] Found CallConnection(4087.0) for device 4087. 12:11:45:624 CTIOS1-ctios Trace: [call.5000.16788666] Found CallConnection(4087.0) for device 4087. 12:11:45:625 CTIOS1-ctios Trace: [call.5000.16788666] Found CallConnection(4087.0) for device 4087. 12:11:45:625 CTIOS1-ctios Trace: [call.5000.16788666] Found CallConnection(4087.0) for device 4087. 12:11:45:638 CTIOS1-ctios Trace: >>CG:[call.5000.35287444]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287444 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4087 DNIS:2180 Dialed#:3009 ConnDevID:88000161 RCallKeyDay:151064 RCallKeyCID:1286 MsgID:eCallBeginEvent DvrKey:call.5000.35287444 ecc:(...) ICMEntUniqID:icm.151064.1286 RCallKeySeq#:2) 12:11:45:638 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287444 12:11:45:638 CTIOS1-ctios Trace: >>CG:[call.5000.35287444]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287444 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000161 AlrtgDevID:(null) CallngDevID:88000161 CalldDevID:2180 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287444 Trnk#:0 TrnkGrp#:0) 12:11:45:638 CTIOS1-ctios Trace: [call.5000.35287444]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000161. 12:11:45:638 CTIOS1-ctios Trace: CallConnection(88000161.1) created AgentObject (Device) for DeviceID(88000161). 12:11:45:638 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:11:45:638 CTIOS1-ctios Trace: Added CallConnection(88000161.1). 12:11:45:638 CTIOS1-ctios Trace: [call.5000.35287444]::CreateCallConnection(): CallConnection(88000161.1) created successfully. 12:11:45:639 CTIOS1-ctios Trace: >>CG:[call.5000.35287444]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287444 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000161 AlrtgDevID:2180 CallngDevID:88000161 CalldDevID:2180 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287444 Trnk#:0 TrnkGrp#:0) 12:11:45:639 CTIOS1-ctios Trace: [call.5000.35287444] Found CallConnection(88000161.1) for device 88000161. 12:11:45:639 CTIOS1-ctios Trace: [call.5000.35287444]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2180. 12:11:45:639 CTIOS1-ctios Trace: [call.5000.35287444] CallConnection(88000161.1) found DeviceID(2180) AgentID(274). 12:11:45:639 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:11:45:639 CTIOS1-ctios Trace: Added CallConnection(88000161.1). 12:11:45:639 CTIOS1-ctios Trace: [call.5000.35287444]::CreateCallConnection(): CallConnection(88000161.1) created successfully. 12:11:45:639 CTIOS1-ctios Trace: [call.5000.35287444.2180] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2180), Button Mask(0x683f0001) 12:11:45:639 CTIOS1-ctios Trace: [call.5000.35287444.2180] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:11:45:639 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287444.2180]:eCallBeginEvent 12:11:45:639 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287444.2180]:eButtonEnablementMaskChange,Msk(683f0001) 12:11:45:639 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287444.2180]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:11:45:644 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5120 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2180 AGID:274 AGInstr:2180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.274 AGAvailStatus:0) 12:11:45:644 CTIOS1-ctios Trace: [agent.5000.274] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:11:45:644 CTIOS1-ctios Trace: >>CG:[call.5000.35287444]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287444 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287444 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000161 NewConnDevID:88000161 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287444 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517905))) 12:11:45:644 CTIOS1-ctios Trace: >>CG:[call.5000.35287444]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287444 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2180 CallngDevID:88000161 CalldDevID:2180 LstRedirDevID:(null) AnsDevID:2180 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287444 Trnk#:0 TrnkGrp#:0) 12:11:45:644 CTIOS1-ctios Trace: [call.5000.35287444] Found CallConnection(88000161.1). 12:11:45:644 CTIOS1-ctios Trace: [call.5000.35287444] Found CallConnection(88000161.1). 12:11:45:644 CTIOS1-ctios Trace: [call.5000.35287444.88000161] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000161), Button Mask(0xbf01a6) 12:11:45:644 CTIOS1-ctios Trace: [call.5000.35287444.2180] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2180), Button Mask(0x68bf01a6) 12:11:45:644 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eAgentStateEvent(eTalking),Msk(0) 12:11:45:644 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.274]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:45:644 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.274]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:11:45:644 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287444.2180]:eCallDataUpdateEvent,Msk(683f0001) 12:11:45:644 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287444.2180]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:11:45:644 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287444.2180]:eCallEstablishedEvent,Msk(68bf01a6) 12:11:45:725 CTIOS1-ctios Trace: ->RCV[bancomer17-1616-2224 a=274][call.5000.35287444.2180]:eSetCallDataRequest 12:11:45:732 CTIOS1-ctios Trace: >>CG:[call.5000.35287444]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287444 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287444 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000161 NewConnDevID:88000161 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287444 ecc:(...)) 12:11:45:732 CTIOS1-ctios Trace: >>CG:[call.5000.35287444.2180]:eSetCallDataConf(UniqObjID:call.5000.35287444.2180 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1616-2224) 12:11:45:732 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287444.2180]:eCallDataUpdateEvent,Msk(68bf01a6) 12:11:46:187 CTIOS1-ctios Trace: [call.5000.16788666] Found CallConnection(4087.0) for device 4087. 12:11:46:189 CTIOS1-ctios Trace: [call.5000.16788666] Found CallConnection(4087.0) for device 4087. 12:11:46:189 CTIOS1-ctios Trace: [call.5000.16788666] Found CallConnection(4087.0) for device 4087. 12:11:46:190 CTIOS1-ctios Trace: [call.5000.16788666] Found CallConnection(4087.0) for device 4087. 12:11:46:194 CTIOS1-ctios Trace: [call.5000.35287444] Found CallConnection(2180.0) for device 2180. 12:11:46:200 CTIOS1-ctios Trace: [call.5000.35287444] Found CallConnection(2180.0) for device 2180. 12:11:46:232 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.16788666.4087]:eTransferCallRequest 12:11:46:277 CTIOS1-ctios Trace: [call.5000.16788666] Found CallConnection(4087.0) for device 4087. 12:11:46:278 CTIOS1-ctios Trace: [call.5000.16788666] Found CallConnection(4087.0) for device 4087. 12:11:46:281 CTIOS1-ctios Trace: [call.5000.35287444] Found CallConnection(2180.0) for device 2180. 12:11:46:282 CTIOS1-ctios Trace: [call.5000.35287444] Found CallConnection(2180.0) for device 2180. 12:11:46:358 CTIOS1-ctios Trace: >>CG:[call.5000.35287412]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287412 NumParties:2 SecDevIDTyp:0 SecCID:16788666 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:7668450268 SecDevID:4087 TfrgDevID:4087 TfrdDevID:2180 MsgID:eCallTransferredEvent DvrKey:call.5000.35287412ConnectedParty[1]:(ConnPtyCID:35287412 ConnPtyDevIDTyp:1 ConnPtyDevID:7668450268) ConnectedParty[2]:(ConnPtyCID:35287412 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:11:46:358 CTIOS1-ctios Trace: [call.5000.35287412] Found CallConnection(4087.0). 12:11:46:358 CTIOS1-ctios Trace: >>CG:[call.5000.16788666]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287412 NumParties:2 SecDevIDTyp:0 SecCID:16788666 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:7668450268 SecDevID:4087 TfrgDevID:4087 TfrdDevID:2180 MsgID:eCallTransferredEvent DvrKey:call.5000.16788666ConnectedParty[1]:(ConnPtyCID:35287412 ConnPtyDevIDTyp:1 ConnPtyDevID:7668450268) ConnectedParty[2]:(ConnPtyCID:35287412 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:11:46:358 CTIOS1-ctios Trace: [call.5000.16788666]::FindTransferCommonDeviceID Found Transferring Device [4087] on both [call.5000.35287412] and [call.5000.16788666]. 12:11:46:358 CTIOS1-ctios Trace: [call.5000.35287412] Found CallConnection(4087.0). 12:11:46:358 CTIOS1-ctios Trace: [call.5000.16788666] Found CallConnection(4087.0). 12:11:46:359 CTIOS1-ctios Trace: [call.5000.35287412] Found CallConnection(4087.0). 12:11:46:359 CTIOS1-ctios Trace: Removed CallConnection(4087.0). 12:11:46:359 CTIOS1-ctios Trace: [call.5000.16788666] Found CallConnection(4087.0). 12:11:46:359 CTIOS1-ctios Trace: Removed CallConnection(4087.0). 12:11:46:359 CTIOS1-ctios Trace: Added CallConnection(7668450268.1). 12:11:46:359 CTIOS1-ctios Trace: [call.5000.16788666] Moved CallConnection[7668450268.1] from [call.5000.35287412] to [call.5000.16788666]. 12:11:46:360 CTIOS1-ctios Trace: >>CG:[call.5000.35287412]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287412 ConnDevIDTyp:1 ConnDevID:7668450268 MsgID:eCallEndEvent DvrKey:call.5000.35287412) 12:11:46:360 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287412 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:11:46:360 CTIOS1-ctios Trace: >>CG:[call.5000.16788666]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788666 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287412 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4087 NewConnDevID:4087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788666) 12:11:46:360 CTIOS1-ctios Trace: >>CG:[call.5000.35287412]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287412 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287412 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4087 NewConnDevID:7668450268 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287412) 12:11:46:361 CTIOS1-ctios Trace: >>CG:[call.5000.35287412]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287412 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287412 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:7668450268 DNIS:4087 ConnDevID:7668450268 NewConnDevID:7668450268 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287412 ecc:(...)) 12:11:46:361 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:1) 12:11:46:361 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:11:46:361 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287412.4087]:eCallTransferredEvent,Msk(683c1800) 12:11:46:361 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287412.4087]:eCallTransferredEvent,Msk(683c1800) 12:11:46:361 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788666.4087]:eCallTransferredEvent,Msk(683c1800) 12:11:46:361 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287412.4087]:eCallEndEvent 12:11:46:361 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788666.4087]:eCallEndEvent 12:11:46:362 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:11:46:362 CTIOS1-ctios Trace: >>CG:[call.5000.35287412]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287412 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287412) 12:11:46:362 CTIOS1-ctios Trace: >>CG:[call.5000.35287412]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287412 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:7668450268 RelDevID:7668450268 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287412) 12:11:46:362 CTIOS1-ctios Trace: >>CG:[call.5000.35287412]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287412 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35287412) 12:11:46:362 CTIOS1-ctios Trace: >>CG:[call.5000.35287412]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287412 ConnDevIDTyp:1 ConnDevID:7668450268 MsgID:eCallEndEvent DvrKey:call.5000.35287412) 12:11:46:362 CTIOS1-ctios Trace: Removed CallConnection(7668450268.1). 12:11:46:362 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287412 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:11:46:362 CTIOS1-ctios Trace: >>CG:[call.5000.16788666.4087]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:35287412 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.16788666.4087 MsgID:eTransferCallConf TgtCILClntID:bancomer17-3468-2020) 12:11:46:362 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.16788666.4087]. 12:11:47:034 CTIOS1-ctios Trace: [call.5000.35287444] Found CallConnection(2180.0) for device 2180. 12:11:47:236 CTIOS1-ctios Trace: [call.5000.35287444] Found CallConnection(2180.0) for device 2180. 12:12:09:062 CTIOS1-ctios Trace: [call.5000.35287399] Found CallConnection(2108.0) for device 2108. 12:12:09:063 CTIOS1-ctios Trace: [call.5000.35287399] Found CallConnection(2108.0) for device 2108. 12:12:09:066 CTIOS1-ctios Trace: >>CG:[call.5000.35287399]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287399 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2108 RelDevID:2108 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287399) 12:12:09:066 CTIOS1-ctios Trace: [agent.5000.242] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:12:09:066 CTIOS1-ctios Trace: >>CG:[call.5000.35287399]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287399 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:72 RelDevID:72 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287399) 12:12:09:066 CTIOS1-ctios Trace: >>CG:[call.5000.35287399]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287399 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:72 MsgID:eCallClearedEvent DvrKey:call.5000.35287399) 12:12:09:066 CTIOS1-ctios Trace: >>CG:[call.5000.35287399]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287399 ConnDevIDTyp:1 ConnDevID:72 MsgID:eCallEndEvent DvrKey:call.5000.35287399) 12:12:09:066 CTIOS1-ctios Trace: Removed CallConnection(72.1). 12:12:09:067 CTIOS1-ctios Trace: Removed CallConnection(2108.0). 12:12:09:067 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287399 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:12:09:067 CTIOS1-ctios Trace: >>CG:[agent.5000.242]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5088 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2108 AGID:242 AGInstr:2108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.242 AGAvailStatus:1) 12:12:09:067 CTIOS1-ctios Trace: [agent.5000.242] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:12:09:068 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:12:09:068 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:12:09:092 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4036 ANI:8332642386 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1288 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1288 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1618) 12:12:09:092 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][]:eAgentPrecallEvent 12:12:09:093 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:12:09:093 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:12:09:093 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eReserved),Msk(0) 12:12:09:199 CTIOS1-ctios Trace: >>CG:[call.5000.35287447]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287447 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8332642386 DNIS:4036 Dialed#:3021 ConnDevID:8332642386 RCallKeyDay:151064 RCallKeyCID:1288 MsgID:eCallBeginEvent DvrKey:call.5000.35287447 ecc:(...) ICMEntUniqID:icm.151064.1288 RCallKeySeq#:2) 12:12:09:199 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287447 12:12:09:200 CTIOS1-ctios Trace: >>CG:[call.5000.35287447]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287447 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8332642386 AlrtgDevID:(null) CallngDevID:8332642386 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287447 Trnk#:0 TrnkGrp#:0) 12:12:09:200 CTIOS1-ctios Trace: [call.5000.35287447]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8332642386. 12:12:09:200 CTIOS1-ctios Trace: CallConnection(8332642386.1) created AgentObject (Device) for DeviceID(8332642386). 12:12:09:200 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:12:09:200 CTIOS1-ctios Trace: Added CallConnection(8332642386.1). 12:12:09:200 CTIOS1-ctios Trace: [call.5000.35287447]::CreateCallConnection(): CallConnection(8332642386.1) created successfully. 12:12:09:201 CTIOS1-ctios Trace: >>CG:[call.5000.35287447]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287447 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8332642386 AlrtgDevID:4036 CallngDevID:8332642386 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287447 Trnk#:0 TrnkGrp#:0) 12:12:09:201 CTIOS1-ctios Trace: [call.5000.35287447] Found CallConnection(8332642386.1) for device 8332642386. 12:12:09:201 CTIOS1-ctios Trace: [call.5000.35287447]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4036. 12:12:09:201 CTIOS1-ctios Trace: [call.5000.35287447] CallConnection(8332642386.1) found DeviceID(4036) AgentID(412). 12:12:09:201 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:12:09:201 CTIOS1-ctios Trace: Added CallConnection(8332642386.1). 12:12:09:201 CTIOS1-ctios Trace: [call.5000.35287447]::CreateCallConnection(): CallConnection(8332642386.1) created successfully. 12:12:09:201 CTIOS1-ctios Trace: [call.5000.35287447.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683f0001) 12:12:09:201 CTIOS1-ctios Trace: [call.5000.35287447.4036] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:12:09:201 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287447.4036]:eCallBeginEvent 12:12:09:202 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287447.4036]:eButtonEnablementMaskChange,Msk(683f0001) 12:12:09:202 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287447.4036]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:12:09:307 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:12:09:307 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:12:09:307 CTIOS1-ctios Trace: >>CG:[call.5000.35287447]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287447 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287447 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8332642386 NewConnDevID:8332642386 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287447 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517928))) 12:12:09:307 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:12:09:307 CTIOS1-ctios Trace: >>CG:[call.5000.35287447]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287447 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4036 CallngDevID:8332642386 CalldDevID:4036 LstRedirDevID:(null) AnsDevID:4036 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287447 Trnk#:0 TrnkGrp#:0) 12:12:09:307 CTIOS1-ctios Trace: [call.5000.35287447] Found CallConnection(8332642386.1). 12:12:09:307 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287447.4036]:eCallDataUpdateEvent,Msk(683f0001) 12:12:09:307 CTIOS1-ctios Trace: [call.5000.35287447] Found CallConnection(8332642386.1). 12:12:09:308 CTIOS1-ctios Trace: [call.5000.35287447.8332642386] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8332642386), Button Mask(0xbf01a6) 12:12:09:308 CTIOS1-ctios Trace: [call.5000.35287447.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf01a6) 12:12:09:308 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287447.4036]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:12:09:308 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287447.4036]:eCallEstablishedEvent,Msk(68bf01a6) 12:12:09:318 CTIOS1-ctios Trace: [call.5000.35287447] Found CallConnection(4036.0) for device 4036. 12:12:09:319 CTIOS1-ctios Trace: [call.5000.35287447] Found CallConnection(4036.0) for device 4036. 12:12:09:343 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35287447.4036]:eSetCallDataRequest 12:12:09:348 CTIOS1-ctios Trace: >>CG:[call.5000.35287447]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287447 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287447 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8332642386 NewConnDevID:8332642386 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287447 ecc:(...)) 12:12:09:348 CTIOS1-ctios Trace: >>CG:[call.5000.35287447.4036]:eSetCallDataConf(UniqObjID:call.5000.35287447.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:12:09:348 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287447.4036]:eCallDataUpdateEvent,Msk(68bf01a6) 12:12:10:705 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2234 ANI:34 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1287 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1287 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1617) 12:12:10:705 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][]:eAgentPrecallEvent 12:12:10:710 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:12:10:710 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:12:10:711 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eReserved),Msk(0) 12:12:10:711 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.296]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:12:10:711 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.296]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:12:10:822 CTIOS1-ctios Trace: >>CG:[call.5000.35287450]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287450 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:34 DNIS:2234 Dialed#:3009 ConnDevID:34 RCallKeyDay:151064 RCallKeyCID:1287 MsgID:eCallBeginEvent DvrKey:call.5000.35287450 ecc:(...) ICMEntUniqID:icm.151064.1287 RCallKeySeq#:2) 12:12:10:822 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287450 12:12:10:822 CTIOS1-ctios Trace: >>CG:[call.5000.35287450]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287450 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:34 AlrtgDevID:(null) CallngDevID:34 CalldDevID:2234 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287450 Trnk#:0 TrnkGrp#:0) 12:12:10:822 CTIOS1-ctios Trace: [call.5000.35287450]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 34. 12:12:10:822 CTIOS1-ctios Trace: CallConnection(34.1) created AgentObject (Device) for DeviceID(34). 12:12:10:822 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:12:10:822 CTIOS1-ctios Trace: Added CallConnection(34.1). 12:12:10:822 CTIOS1-ctios Trace: [call.5000.35287450]::CreateCallConnection(): CallConnection(34.1) created successfully. 12:12:10:823 CTIOS1-ctios Trace: >>CG:[call.5000.35287450]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287450 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:34 AlrtgDevID:2234 CallngDevID:34 CalldDevID:2234 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287450 Trnk#:0 TrnkGrp#:0) 12:12:10:823 CTIOS1-ctios Trace: [call.5000.35287450] Found CallConnection(34.1) for device 34. 12:12:10:823 CTIOS1-ctios Trace: [call.5000.35287450]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2234. 12:12:10:823 CTIOS1-ctios Trace: [call.5000.35287450] CallConnection(34.1) found DeviceID(2234) AgentID(296). 12:12:10:823 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:12:10:823 CTIOS1-ctios Trace: Added CallConnection(34.1). 12:12:10:823 CTIOS1-ctios Trace: [call.5000.35287450]::CreateCallConnection(): CallConnection(34.1) created successfully. 12:12:10:823 CTIOS1-ctios Trace: [call.5000.35287450.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683f0001) 12:12:10:823 CTIOS1-ctios Trace: [call.5000.35287450.2234] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:12:10:823 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eCallBeginEvent 12:12:10:823 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eButtonEnablementMaskChange,Msk(683f0001) 12:12:10:823 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:12:10:900 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:12:10:900 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:12:10:900 CTIOS1-ctios Trace: >>CG:[call.5000.35287450]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287450 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287450 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:34 NewConnDevID:34 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287450 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517930))) 12:12:10:901 CTIOS1-ctios Trace: >>CG:[call.5000.35287450]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287450 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2234 CallngDevID:34 CalldDevID:2234 LstRedirDevID:(null) AnsDevID:2234 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287450 Trnk#:0 TrnkGrp#:0) 12:12:10:901 CTIOS1-ctios Trace: [call.5000.35287450] Found CallConnection(34.1). 12:12:10:901 CTIOS1-ctios Trace: [call.5000.35287450] Found CallConnection(34.1). 12:12:10:901 CTIOS1-ctios Trace: [call.5000.35287450.34] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(34), Button Mask(0xbf01a6) 12:12:10:901 CTIOS1-ctios Trace: [call.5000.35287450.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x68bf01a6) 12:12:10:901 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:12:10:901 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.296]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:12:10:901 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.296]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:12:10:902 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eCallDataUpdateEvent,Msk(683f0001) 12:12:10:902 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:12:10:902 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eCallEstablishedEvent,Msk(68bf01a6) 12:12:10:915 CTIOS1-ctios Trace: ->RCV[bancomer17-2880-3800 a=296][call.5000.35287450.2234]:eSetCallDataRequest 12:12:10:920 CTIOS1-ctios Trace: >>CG:[call.5000.35287450]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287450 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287450 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:34 NewConnDevID:34 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287450 ecc:(...)) 12:12:10:921 CTIOS1-ctios Trace: >>CG:[call.5000.35287450.2234]:eSetCallDataConf(UniqObjID:call.5000.35287450.2234 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2880-3800) 12:12:10:921 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eCallDataUpdateEvent,Msk(68bf01a6) 12:12:10:948 CTIOS1-ctios Trace: [call.5000.35287450] Found CallConnection(2234.0) for device 2234. 12:12:10:949 CTIOS1-ctios Trace: [call.5000.35287450] Found CallConnection(2234.0) for device 2234. 12:12:18:680 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:0) 12:12:18:680 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:12:18:681 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.334]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:12:18:681 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.334]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:12:19:874 CTIOS1-ctios Trace: >>CG:[call.5000.35287372]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287372 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4057 RelDevID:4057 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287372) 12:12:19:874 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:12:19:874 CTIOS1-ctios Trace: [call.5000.35287427.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:12:19:874 CTIOS1-ctios Trace: >>CG:[call.5000.35287372]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287372 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8999222820 RelDevID:8999222820 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287372) 12:12:19:874 CTIOS1-ctios Trace: [call.5000.35287427.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:12:19:874 CTIOS1-ctios Trace: >>CG:[call.5000.35287372]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287372 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8999222820 MsgID:eCallClearedEvent DvrKey:call.5000.35287372) 12:12:19:874 CTIOS1-ctios Trace: >>CG:[call.5000.35287372]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287372 ConnDevIDTyp:1 ConnDevID:8999222820 MsgID:eCallEndEvent DvrKey:call.5000.35287372) 12:12:19:875 CTIOS1-ctios Trace: [call.5000.35287427.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:12:19:875 CTIOS1-ctios Trace: Removed CallConnection(8999222820.1). 12:12:19:875 CTIOS1-ctios Trace: Removed CallConnection(4057.0). 12:12:19:875 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287372 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:12:19:875 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:1) 12:12:19:875 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:12:19:875 CTIOS1-ctios Trace: [call.5000.35287427.4057] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x20bf01a6) 12:12:19:875 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:12:19:875 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287372.4057]:eCallConnectionClearedEvent,Msk(3c0000) 12:12:19:875 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:12:19:875 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287372.4057]:eCallConnectionClearedEvent,Msk(3c0000) 12:12:19:876 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287372.4057]:eCallClearedEvent,Msk(3c0000) 12:12:19:876 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:12:19:876 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287372.4057]:eCallEndEvent 12:12:19:876 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:12:19:876 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eAvailable),Msk(0) 12:12:26:710 CTIOS1-ctios Trace: [call.5000.35287175] Found CallConnection(4021.0) for device 4021. 12:12:26:711 CTIOS1-ctios Trace: [call.5000.35287175] Found CallConnection(4021.0) for device 4021. 12:12:26:713 CTIOS1-ctios Trace: >>CG:[call.5000.35287175]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287175 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4021 RelDevID:4021 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287175) 12:12:26:713 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:12:26:713 CTIOS1-ctios Trace: >>CG:[call.5000.35287175]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287175 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:7444849664 RelDevID:7444849664 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287175) 12:12:26:713 CTIOS1-ctios Trace: >>CG:[call.5000.35287175]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287175 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:7444849664 MsgID:eCallClearedEvent DvrKey:call.5000.35287175) 12:12:26:713 CTIOS1-ctios Trace: >>CG:[call.5000.35287175]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287175 ConnDevIDTyp:1 ConnDevID:7444849664 MsgID:eCallEndEvent DvrKey:call.5000.35287175) 12:12:26:713 CTIOS1-ctios Trace: Removed CallConnection(7444849664.1). 12:12:26:713 CTIOS1-ctios Trace: Removed CallConnection(4021.0). 12:12:26:713 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287175 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:12:26:713 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:1) 12:12:26:713 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:12:36:924 CTIOS1-ctios Trace: [call.5000.35287447] Found CallConnection(4036.0) for device 4036. 12:12:36:925 CTIOS1-ctios Trace: [call.5000.35287447] Found CallConnection(4036.0) for device 4036. 12:12:36:966 CTIOS1-ctios Trace: >>CG:[call.5000.35287447]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287447 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4036 RelDevID:4036 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287447) 12:12:36:966 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:12:36:966 CTIOS1-ctios Trace: >>CG:[call.5000.35287447]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287447 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8332642386 RelDevID:8332642386 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287447) 12:12:36:967 CTIOS1-ctios Trace: >>CG:[call.5000.35287447]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287447 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8332642386 MsgID:eCallClearedEvent DvrKey:call.5000.35287447) 12:12:36:967 CTIOS1-ctios Trace: >>CG:[call.5000.35287447]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287447 ConnDevIDTyp:1 ConnDevID:8332642386 MsgID:eCallEndEvent DvrKey:call.5000.35287447) 12:12:36:968 CTIOS1-ctios Trace: Removed CallConnection(8332642386.1). 12:12:36:968 CTIOS1-ctios Trace: Removed CallConnection(4036.0). 12:12:36:968 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287447 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:12:36:968 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:1) 12:12:36:968 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:12:36:968 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287447.4036]:eCallConnectionClearedEvent,Msk(3c0000) 12:12:36:968 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287447.4036]:eCallConnectionClearedEvent,Msk(3c0000) 12:12:36:968 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287447.4036]:eCallClearedEvent,Msk(3c0000) 12:12:36:968 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287447.4036]:eCallEndEvent 12:12:36:969 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:12:40:689 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2117 ANI:39659 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1289 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1289 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1619) 12:12:40:689 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][]:eAgentPrecallEvent 12:12:40:694 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5093 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2117 AGID:247 AGInstr:2117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.247 AGAvailStatus:0) 12:12:40:694 CTIOS1-ctios Trace: [agent.5000.247] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:12:40:695 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eAgentStateEvent(eReserved),Msk(0) 12:12:40:695 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.247]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:12:40:695 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.247]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:12:40:767 CTIOS1-ctios Trace: >>CG:[call.5000.35287453]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287453 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:39659 DNIS:2117 Dialed#:3009 ConnDevID:39659 RCallKeyDay:151064 RCallKeyCID:1289 MsgID:eCallBeginEvent DvrKey:call.5000.35287453 ecc:(...) ICMEntUniqID:icm.151064.1289 RCallKeySeq#:2) 12:12:40:767 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287453 12:12:40:767 CTIOS1-ctios Trace: >>CG:[call.5000.35287453]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287453 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:39659 AlrtgDevID:(null) CallngDevID:39659 CalldDevID:2117 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287453 Trnk#:0 TrnkGrp#:0) 12:12:40:767 CTIOS1-ctios Trace: [call.5000.35287453]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 39659. 12:12:40:767 CTIOS1-ctios Trace: CallConnection(39659.1) created AgentObject (Device) for DeviceID(39659). 12:12:40:767 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:12:40:767 CTIOS1-ctios Trace: Added CallConnection(39659.1). 12:12:40:767 CTIOS1-ctios Trace: [call.5000.35287453]::CreateCallConnection(): CallConnection(39659.1) created successfully. 12:12:40:768 CTIOS1-ctios Trace: >>CG:[call.5000.35287453]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287453 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:39659 AlrtgDevID:2117 CallngDevID:39659 CalldDevID:2117 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287453 Trnk#:0 TrnkGrp#:0) 12:12:40:768 CTIOS1-ctios Trace: [call.5000.35287453] Found CallConnection(39659.1) for device 39659. 12:12:40:768 CTIOS1-ctios Trace: [call.5000.35287453]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2117. 12:12:40:768 CTIOS1-ctios Trace: [call.5000.35287453] CallConnection(39659.1) found DeviceID(2117) AgentID(247). 12:12:40:768 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:12:40:768 CTIOS1-ctios Trace: Added CallConnection(39659.1). 12:12:40:768 CTIOS1-ctios Trace: [call.5000.35287453]::CreateCallConnection(): CallConnection(39659.1) created successfully. 12:12:40:768 CTIOS1-ctios Trace: [call.5000.35287453.2117] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2117), Button Mask(0x683f0001) 12:12:40:768 CTIOS1-ctios Trace: [call.5000.35287453.2117] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:12:40:769 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287453.2117]:eCallBeginEvent 12:12:40:769 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287453.2117]:eButtonEnablementMaskChange,Msk(683f0001) 12:12:40:769 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287453.2117]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:12:40:776 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5093 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2117 AGID:247 AGInstr:2117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.247 AGAvailStatus:0) 12:12:40:776 CTIOS1-ctios Trace: [agent.5000.247] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:12:40:776 CTIOS1-ctios Trace: >>CG:[call.5000.35287453]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287453 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287453 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:39659 NewConnDevID:39659 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287453 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517960))) 12:12:40:777 CTIOS1-ctios Trace: >>CG:[call.5000.35287453]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287453 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2117 CallngDevID:39659 CalldDevID:2117 LstRedirDevID:(null) AnsDevID:2117 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287453 Trnk#:0 TrnkGrp#:0) 12:12:40:777 CTIOS1-ctios Trace: [call.5000.35287453] Found CallConnection(39659.1). 12:12:40:777 CTIOS1-ctios Trace: [call.5000.35287453] Found CallConnection(39659.1). 12:12:40:777 CTIOS1-ctios Trace: [call.5000.35287453.39659] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(39659), Button Mask(0xbf01a6) 12:12:40:777 CTIOS1-ctios Trace: [call.5000.35287453.2117] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2117), Button Mask(0x68bf01a6) 12:12:40:777 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eAgentStateEvent(eTalking),Msk(0) 12:12:40:777 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.247]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:12:40:777 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.247]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:12:40:777 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287453.2117]:eCallDataUpdateEvent,Msk(683f0001) 12:12:40:777 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287453.2117]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:12:40:777 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287453.2117]:eCallEstablishedEvent,Msk(68bf01a6) 12:12:40:864 CTIOS1-ctios Trace: ->RCV[bancomer17-2352-3944 a=247][call.5000.35287453.2117]:eSetCallDataRequest 12:12:40:869 CTIOS1-ctios Trace: >>CG:[call.5000.35287453]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287453 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287453 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:39659 NewConnDevID:39659 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287453 ecc:(...)) 12:12:40:870 CTIOS1-ctios Trace: >>CG:[call.5000.35287453.2117]:eSetCallDataConf(UniqObjID:call.5000.35287453.2117 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2352-3944) 12:12:40:870 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287453.2117]:eCallDataUpdateEvent,Msk(68bf01a6) 12:12:41:321 CTIOS1-ctios Trace: [call.5000.35287453] Found CallConnection(2117.0) for device 2117. 12:12:41:328 CTIOS1-ctios Trace: [call.5000.35287453] Found CallConnection(2117.0) for device 2117. 12:12:41:464 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35287387.4051]:eConsultationCallRequest 12:12:41:510 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:12:41:510 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:12:41:511 CTIOS1-ctios Trace: >>CG:[call.5000.35287387]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287387 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4051 HldgDevID:4051 MsgID:eCallHeldEvent DvrKey:call.5000.35287387) 12:12:41:511 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(4051.0). 12:12:41:511 CTIOS1-ctios Trace: [call.5000.35287387.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c0008) 12:12:41:511 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eHold),Msk(0) 12:12:41:511 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eButtonEnablementMaskChange,Msk(683c0008) 12:12:41:511 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]: eCallHeldEvent,Msk(683c0008) 12:12:41:513 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:12:41:513 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:12:41:514 CTIOS1-ctios Trace: >>CG:[call.5000.16788667]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788667 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4051 RCallKeyDay:151064 RCallKeyCID:1277 MsgID:eCallBeginEvent DvrKey:call.5000.16788667 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517760)) ICMEntUniqID:icm.151064.1277 RCallKeySeq#:4) 12:12:41:514 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788667 12:12:41:514 CTIOS1-ctios Trace: >>CG:[call.5000.16788667]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788667 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4051 CallngDevID:4051 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788667 COCConnCID:35287387 COCCallConnDevIDTyp:0 COCCallConnDevID:4051) 12:12:41:514 CTIOS1-ctios Trace: [call.5000.16788667] CallConnection(4051.0) found DeviceID(4051) AgentID(417). 12:12:41:514 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:12:41:514 CTIOS1-ctios Trace: Added CallConnection(4051.0). 12:12:41:514 CTIOS1-ctios Trace: [call.5000.16788667]::CreateCallConnection(): CallConnection(4051.0) created successfully. 12:12:41:514 CTIOS1-ctios Trace: [call.5000.16788667.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1000) 12:12:41:514 CTIOS1-ctios Trace: [call.5000.35287387.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1000) 12:12:41:514 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:12:41:515 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788667.4051]:eButtonEnablementMaskChange,Msk(683c1000) 12:12:41:515 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eButtonEnablementMaskChange,Msk(683c1000) 12:12:41:515 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788667.4051]:eCallBeginEvent,Msk(683c1000) 12:12:41:515 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788667.4051]:eCallServiceInitiatedEvent,Msk(683c1000) 12:12:41:515 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(4051.0) for device 4051. 12:12:41:515 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(4051.0) for device 4051. 12:12:41:667 CTIOS1-ctios Trace: >>CG:[call.5000.16788667]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788667 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788667 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3022 ConnDevID:4051 NewConnDevID:4051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788667 ecc:(...)) 12:12:41:667 CTIOS1-ctios Trace: >>CG:[call.5000.16788667]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788667 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4051 CallngDevID:4051 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788667) 12:12:41:667 CTIOS1-ctios Trace: [call.5000.16788667] Found CallConnection(4051.0) for device 4051. 12:12:41:667 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788667.4051]:eCallDataUpdateEvent,Msk(683c1000) 12:12:41:667 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788667.4051]:eCallOriginatedEvent,Msk(683c1000) 12:12:41:720 CTIOS1-ctios Trace: [call.5000.16788667] Found CallConnection(4051.0) for device 4051. 12:12:41:722 CTIOS1-ctios Trace: [call.5000.16788667] Found CallConnection(4051.0) for device 4051. 12:12:41:724 CTIOS1-ctios Trace: >>CG:[call.5000.16788667]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788667 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788667 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4051 NewConnDevID:4051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788667 ecc:(...)) 12:12:41:724 CTIOS1-ctios Trace: >>CG:[call.5000.16788667]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788667 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788667 Trnk#:0 TrnkGrp#:0) 12:12:41:724 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788667.4051]:eCallDataUpdateEvent,Msk(683c1000) 12:12:41:725 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788667.4051]:eCallReachedNetworkEvent,Msk(683c1000) 12:12:41:725 CTIOS1-ctios Trace: >>CG:[call.5000.35287387.4051]:eConsultationCallConf(LineHdl:1 LineTyp:7 NewConnCID:16788667 NewConnDevIDTyp:0 NewConnDevID:4051 UniqObjID:call.5000.35287387.4051 MsgID:eConsultationCallConf TgtCILClntID:bancomer10-PC-3004-3316) 12:12:41:725 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eConsultationCallConf,Msk(683c1000) 12:12:41:726 CTIOS1-ctios Trace: >>CG:[call.5000.16788667]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788667 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788667 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4051 NewConnDevID:4051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788667 ecc:(...)) 12:12:41:726 CTIOS1-ctios Trace: >>CG:[call.5000.16788667]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788667 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4051 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788667 Trnk#:0 TrnkGrp#:0) 12:12:41:726 CTIOS1-ctios Trace: [call.5000.16788667] Found CallConnection(4051.0). 12:12:41:726 CTIOS1-ctios Trace: [call.5000.16788667.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:12:41:726 CTIOS1-ctios Trace: [call.5000.35287387.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:12:41:726 CTIOS1-ctios Trace: [call.5000.35287387.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:12:41:726 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788667.4051]:eCallDataUpdateEvent,Msk(683c1000) 12:12:41:726 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788667.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:12:41:726 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:12:41:726 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:12:41:726 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788667.4051]:eCallEstablishedEvent,Msk(683c1840) 12:12:41:774 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.16788667.4051]:eSetCallDataRequest 12:12:41:779 CTIOS1-ctios Trace: >>CG:[call.5000.16788667.4051]:eSetCallDataConf(UniqObjID:call.5000.16788667.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:12:42:908 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4075 ANI:9988842016 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1291 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1291 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1622) 12:12:42:908 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][]:eAgentPrecallEvent 12:12:42:911 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:12:42:911 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:12:42:911 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eReserved),Msk(0) 12:12:43:028 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287458 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:9988842016 DNIS:4075 Dialed#:3021 ConnDevID:9988842016 RCallKeyDay:151064 RCallKeyCID:1291 MsgID:eCallBeginEvent DvrKey:call.5000.35287458 ecc:(...) ICMEntUniqID:icm.151064.1291 RCallKeySeq#:2) 12:12:43:028 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287458 12:12:43:028 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287458 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9988842016 AlrtgDevID:(null) CallngDevID:9988842016 CalldDevID:4075 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287458 Trnk#:0 TrnkGrp#:0) 12:12:43:028 CTIOS1-ctios Trace: [call.5000.35287458]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9988842016. 12:12:43:028 CTIOS1-ctios Trace: CallConnection(9988842016.1) created AgentObject (Device) for DeviceID(9988842016). 12:12:43:028 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:12:43:028 CTIOS1-ctios Trace: Added CallConnection(9988842016.1). 12:12:43:028 CTIOS1-ctios Trace: [call.5000.35287458]::CreateCallConnection(): CallConnection(9988842016.1) created successfully. 12:12:43:030 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287458 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:9988842016 AlrtgDevID:4075 CallngDevID:9988842016 CalldDevID:4075 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287458 Trnk#:0 TrnkGrp#:0) 12:12:43:030 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(9988842016.1) for device 9988842016. 12:12:43:030 CTIOS1-ctios Trace: [call.5000.35287458]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4075. 12:12:43:030 CTIOS1-ctios Trace: [call.5000.35287458] CallConnection(9988842016.1) found DeviceID(4075) AgentID(425). 12:12:43:030 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:12:43:030 CTIOS1-ctios Trace: Added CallConnection(9988842016.1). 12:12:43:030 CTIOS1-ctios Trace: [call.5000.35287458]::CreateCallConnection(): CallConnection(9988842016.1) created successfully. 12:12:43:030 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683f0001) 12:12:43:030 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:12:43:030 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eCallBeginEvent 12:12:43:030 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683f0001) 12:12:43:031 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:12:43:111 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:12:43:112 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:12:43:112 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287458 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287458 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9988842016 NewConnDevID:9988842016 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287458 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517962))) 12:12:43:112 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287458 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4075 CallngDevID:9988842016 CalldDevID:4075 LstRedirDevID:(null) AnsDevID:4075 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287458 Trnk#:0 TrnkGrp#:0) 12:12:43:112 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(9988842016.1). 12:12:43:112 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(9988842016.1). 12:12:43:113 CTIOS1-ctios Trace: [call.5000.35287458.9988842016] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(9988842016), Button Mask(0xbf01a6) 12:12:43:113 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x68bf01a6) 12:12:43:113 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eTalking),Msk(0) 12:12:43:113 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eCallDataUpdateEvent,Msk(683f0001) 12:12:43:113 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:12:43:113 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eCallEstablishedEvent,Msk(68bf01a6) 12:12:43:149 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0) for device 4075. 12:12:43:150 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0) for device 4075. 12:12:43:155 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.35287458.4075]:eSetCallDataRequest 12:12:43:161 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287458 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287458 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9988842016 NewConnDevID:9988842016 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287458 ecc:(...)) 12:12:43:161 CTIOS1-ctios Trace: >>CG:[call.5000.35287458.4075]:eSetCallDataConf(UniqObjID:call.5000.35287458.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:12:43:161 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eCallDataUpdateEvent,Msk(68bf01a6) 12:12:51:351 CTIOS1-ctios Trace: ->RCV[BANCOMER41-2344-3928 a=229][agent.5000.229]:eSetAgentStateRequest(eNotReady) 12:12:51:364 CTIOS1-ctios Trace: >>CG:[agent.5000.229]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5075 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2051 AGID:229 AGInstr:2051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.229 AGAvailStatus:0) 12:12:51:365 CTIOS1-ctios Trace: [agent.5000.229] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:12:51:365 CTIOS1-ctios Trace: <-SND[BANCOMER41-2344-3928][agent.5000.229]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:12:51:365 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:12:51:365 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:12:51:365 CTIOS1-ctios Trace: >>CG:[agent.5000.229]:eSetAgentStateConf(UniqObjID:agent.5000.229 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER41-2344-3928) 12:12:51:366 CTIOS1-ctios Trace: <-SND[BANCOMER41-2344-3928][agent.5000.229]:eSetAgentStateConf 12:12:57:078 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2264 ANI:(null) UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1290 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1290 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1621) 12:12:57:082 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:0) 12:12:57:082 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:12:57:082 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.244]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:12:57:082 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.244]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:12:57:156 CTIOS1-ctios Trace: >>CG:[call.5000.35287461]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287461 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:Unknown DNIS:2264 Dialed#:3009 ConnDevID:Unknown RCallKeyDay:151064 RCallKeyCID:1290 MsgID:eCallBeginEvent DvrKey:call.5000.35287461 ecc:(...) ICMEntUniqID:icm.151064.1290 RCallKeySeq#:2) 12:12:57:156 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287461 12:12:57:156 CTIOS1-ctios Trace: >>CG:[call.5000.35287461]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287461 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:Unknown AlrtgDevID:(null) CallngDevID:Unknown CalldDevID:2264 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287461 Trnk#:0 TrnkGrp#:0) 12:12:57:156 CTIOS1-ctios Trace: [call.5000.35287461]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device Unknown. 12:12:57:156 CTIOS1-ctios Trace: CallConnection(Unknown.1) created AgentObject (Device) for DeviceID(Unknown). 12:12:57:156 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:12:57:156 CTIOS1-ctios Trace: Added CallConnection(Unknown.1). 12:12:57:156 CTIOS1-ctios Trace: [call.5000.35287461]::CreateCallConnection(): CallConnection(Unknown.1) created successfully. 12:12:57:157 CTIOS1-ctios Trace: >>CG:[call.5000.35287461]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287461 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:Unknown AlrtgDevID:2264 CallngDevID:Unknown CalldDevID:2264 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287461 Trnk#:0 TrnkGrp#:0) 12:12:57:157 CTIOS1-ctios Trace: [call.5000.35287461] Found CallConnection(Unknown.1) for device Unknown. 12:12:57:157 CTIOS1-ctios Trace: [call.5000.35287461]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2264. 12:12:57:157 CTIOS1-ctios Trace: [call.5000.35287461] CallConnection(Unknown.1) found DeviceID(2264) AgentID(244). 12:12:57:157 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:12:57:157 CTIOS1-ctios Trace: Added CallConnection(Unknown.1). 12:12:57:157 CTIOS1-ctios Trace: [call.5000.35287461]::CreateCallConnection(): CallConnection(Unknown.1) created successfully. 12:12:57:157 CTIOS1-ctios Trace: [call.5000.35287461.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x203f0001) 12:12:57:157 CTIOS1-ctios Trace: [call.5000.35287461.2264] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:12:57:161 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:0) 12:12:57:161 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:12:57:161 CTIOS1-ctios Trace: >>CG:[call.5000.35287461]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287461 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287461 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:Unknown NewConnDevID:Unknown MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287461 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517976))) 12:12:57:161 CTIOS1-ctios Trace: >>CG:[call.5000.35287461]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287461 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2264 CallngDevID:Unknown CalldDevID:2264 LstRedirDevID:(null) AnsDevID:2264 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287461 Trnk#:0 TrnkGrp#:0) 12:12:57:161 CTIOS1-ctios Trace: [call.5000.35287461] Found CallConnection(Unknown.1). 12:12:57:161 CTIOS1-ctios Trace: [call.5000.35287461] Found CallConnection(Unknown.1). 12:12:57:161 CTIOS1-ctios Trace: [call.5000.35287461.Unknown] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(Unknown), Button Mask(0xbf01a6) 12:12:57:161 CTIOS1-ctios Trace: [call.5000.35287461.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x20bf01a6) 12:12:57:161 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.244]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:12:57:161 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.244]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:12:57:223 CTIOS1-ctios Trace: >>CG:[call.5000.35287461]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287461 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287461 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:Unknown NewConnDevID:Unknown MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287461 ecc:(...)) 12:12:57:712 CTIOS1-ctios Trace: [call.5000.35287461] Found CallConnection(2264.0) for device 2264. 12:12:57:722 CTIOS1-ctios Trace: [call.5000.35287461] Found CallConnection(2264.0) for device 2264. 12:12:58:932 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4087 ANI:4777882200 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1293 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1293 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1625) 12:12:58:932 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][]:eAgentPrecallEvent 12:12:58:935 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:12:58:935 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:12:58:935 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eReserved),Msk(0) 12:12:59:056 CTIOS1-ctios Trace: >>CG:[call.5000.35287464]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287464 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4777882200 DNIS:4087 Dialed#:3021 ConnDevID:4777882200 RCallKeyDay:151064 RCallKeyCID:1293 MsgID:eCallBeginEvent DvrKey:call.5000.35287464 ecc:(...) ICMEntUniqID:icm.151064.1293 RCallKeySeq#:2) 12:12:59:056 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287464 12:12:59:056 CTIOS1-ctios Trace: >>CG:[call.5000.35287464]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287464 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4777882200 AlrtgDevID:(null) CallngDevID:4777882200 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287464 Trnk#:0 TrnkGrp#:0) 12:12:59:056 CTIOS1-ctios Trace: [call.5000.35287464]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4777882200. 12:12:59:056 CTIOS1-ctios Trace: [call.5000.35287464] CallConnection(4777882200.1) found DeviceID(4777882200) AgentID(). 12:12:59:056 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:12:59:056 CTIOS1-ctios Trace: Added CallConnection(4777882200.1). 12:12:59:056 CTIOS1-ctios Trace: [call.5000.35287464]::CreateCallConnection(): CallConnection(4777882200.1) created successfully. 12:12:59:057 CTIOS1-ctios Trace: >>CG:[call.5000.35287464]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287464 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4777882200 AlrtgDevID:4087 CallngDevID:4777882200 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287464 Trnk#:0 TrnkGrp#:0) 12:12:59:057 CTIOS1-ctios Trace: [call.5000.35287464] Found CallConnection(4777882200.1) for device 4777882200. 12:12:59:057 CTIOS1-ctios Trace: [call.5000.35287464]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4087. 12:12:59:057 CTIOS1-ctios Trace: [call.5000.35287464] CallConnection(4777882200.1) found DeviceID(4087) AgentID(429). 12:12:59:057 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:12:59:057 CTIOS1-ctios Trace: Added CallConnection(4777882200.1). 12:12:59:057 CTIOS1-ctios Trace: [call.5000.35287464]::CreateCallConnection(): CallConnection(4777882200.1) created successfully. 12:12:59:057 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287464.4087]:eCallBeginEvent 12:12:59:057 CTIOS1-ctios Trace: [call.5000.35287464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683f0001) 12:12:59:057 CTIOS1-ctios Trace: [call.5000.35287464.4087] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:12:59:057 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287464.4087]:eButtonEnablementMaskChange,Msk(683f0001) 12:12:59:057 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287464.4087]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:12:59:143 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:12:59:143 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:12:59:143 CTIOS1-ctios Trace: >>CG:[call.5000.35287464]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287464 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287464 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4777882200 NewConnDevID:4777882200 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287464 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517978))) 12:12:59:144 CTIOS1-ctios Trace: >>CG:[call.5000.35287464]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287464 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:4777882200 CalldDevID:4087 LstRedirDevID:(null) AnsDevID:4087 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287464 Trnk#:0 TrnkGrp#:0) 12:12:59:144 CTIOS1-ctios Trace: [call.5000.35287464] Found CallConnection(4777882200.1). 12:12:59:144 CTIOS1-ctios Trace: [call.5000.35287464] Found CallConnection(4777882200.1). 12:12:59:144 CTIOS1-ctios Trace: [call.5000.35287464.4777882200] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4777882200), Button Mask(0xbf01a6) 12:12:59:144 CTIOS1-ctios Trace: [call.5000.35287464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf01a6) 12:12:59:144 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:12:59:144 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287464.4087]:eCallDataUpdateEvent,Msk(683f0001) 12:12:59:145 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287464.4087]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:12:59:145 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287464.4087]:eCallEstablishedEvent,Msk(68bf01a6) 12:12:59:156 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35287464.4087]:eSetCallDataRequest 12:12:59:161 CTIOS1-ctios Trace: >>CG:[call.5000.35287464]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287464 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287464 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4777882200 NewConnDevID:4777882200 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287464 ecc:(...)) 12:12:59:161 CTIOS1-ctios Trace: >>CG:[call.5000.35287464.4087]:eSetCallDataConf(UniqObjID:call.5000.35287464.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:12:59:162 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287464.4087]:eCallDataUpdateEvent,Msk(68bf01a6) 12:12:59:175 CTIOS1-ctios Trace: [call.5000.35287464] Found CallConnection(4087.0) for device 4087. 12:12:59:175 CTIOS1-ctios Trace: [call.5000.35287464] Found CallConnection(4087.0) for device 4087. 12:13:02:273 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4057 ANI:8332642386 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1294 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1294 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1626) 12:13:02:273 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][]:eAgentPrecallEvent 12:13:02:276 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:13:02:276 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:02:277 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eReserved),Msk(0) 12:13:02:426 CTIOS1-ctios Trace: >>CG:[call.5000.35287467]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287467 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8332642386 DNIS:4057 Dialed#:3021 ConnDevID:8332642386 RCallKeyDay:151064 RCallKeyCID:1294 MsgID:eCallBeginEvent DvrKey:call.5000.35287467 ecc:(...) ICMEntUniqID:icm.151064.1294 RCallKeySeq#:2) 12:13:02:426 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287467 12:13:02:426 CTIOS1-ctios Trace: >>CG:[call.5000.35287467]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287467 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8332642386 AlrtgDevID:(null) CallngDevID:8332642386 CalldDevID:4057 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287467 Trnk#:0 TrnkGrp#:0) 12:13:02:426 CTIOS1-ctios Trace: [call.5000.35287467]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8332642386. 12:13:02:426 CTIOS1-ctios Trace: CallConnection(8332642386.1) created AgentObject (Device) for DeviceID(8332642386). 12:13:02:426 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:13:02:426 CTIOS1-ctios Trace: Added CallConnection(8332642386.1). 12:13:02:426 CTIOS1-ctios Trace: [call.5000.35287467]::CreateCallConnection(): CallConnection(8332642386.1) created successfully. 12:13:02:426 CTIOS1-ctios Trace: >>CG:[call.5000.35287467]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287467 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8332642386 AlrtgDevID:4057 CallngDevID:8332642386 CalldDevID:4057 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287467 Trnk#:0 TrnkGrp#:0) 12:13:02:427 CTIOS1-ctios Trace: [call.5000.35287467] Found CallConnection(8332642386.1) for device 8332642386. 12:13:02:427 CTIOS1-ctios Trace: [call.5000.35287467]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4057. 12:13:02:427 CTIOS1-ctios Trace: [call.5000.35287467] CallConnection(8332642386.1) found DeviceID(4057) AgentID(419). 12:13:02:427 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:13:02:427 CTIOS1-ctios Trace: Added CallConnection(8332642386.1). 12:13:02:427 CTIOS1-ctios Trace: [call.5000.35287467]::CreateCallConnection(): CallConnection(8332642386.1) created successfully. 12:13:02:427 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x683f0001) 12:13:02:427 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:13:02:427 CTIOS1-ctios Trace: [call.5000.35287427.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:13:02:427 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eCallBeginEvent 12:13:02:427 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(683f0001) 12:13:02:427 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:13:02:427 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:13:04:048 CTIOS1-ctios Trace: [call.5000.16788667] Found CallConnection(4051.0) for device 4051. 12:13:04:049 CTIOS1-ctios Trace: [call.5000.16788667] Found CallConnection(4051.0) for device 4051. 12:13:04:058 CTIOS1-ctios Trace: >>CG:[call.5000.16788667]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788667 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4051 RelDevID:4051 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788667) 12:13:04:058 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:04:058 CTIOS1-ctios Trace: [call.5000.35287387.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:13:04:058 CTIOS1-ctios Trace: >>CG:[call.5000.16788667]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788667 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788667) 12:13:04:058 CTIOS1-ctios Trace: [call.5000.35287387.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:13:04:058 CTIOS1-ctios Trace: >>CG:[call.5000.16788667]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788667 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4051 MsgID:eCallClearedEvent DvrKey:call.5000.16788667) 12:13:04:058 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:13:04:058 CTIOS1-ctios Trace: >>CG:[call.5000.16788667]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:16788667 ConnDevIDTyp:0 ConnDevID:4051 MsgID:eCallEndEvent DvrKey:call.5000.16788667) 12:13:04:058 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788667.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:13:04:058 CTIOS1-ctios Trace: [call.5000.35287387.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:13:04:058 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:13:04:058 CTIOS1-ctios Trace: Removed CallConnection(4051.0). 12:13:04:058 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.16788667 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:13:04:058 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788667.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:13:04:058 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:13:04:058 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788667.4051]:eCallClearedEvent,Msk(3c0000) 12:13:04:058 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:04:059 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:13:04:059 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788667.4051]:eCallEndEvent 12:13:04:059 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eHold),Msk(0) 12:13:11:936 CTIOS1-ctios Trace: [call.5000.35287409] Found CallConnection(2000.0) for device 2000. 12:13:11:937 CTIOS1-ctios Trace: [call.5000.35287409] Found CallConnection(2000.0) for device 2000. 12:13:11:947 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:13:11:947 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:11:947 CTIOS1-ctios Trace: >>CG:[call.5000.35287409]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287409 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2000 HldgDevID:2000 MsgID:eCallHeldEvent DvrKey:call.5000.35287409) 12:13:11:947 CTIOS1-ctios Trace: [call.5000.35287409] Found CallConnection(2000.0). 12:13:11:947 CTIOS1-ctios Trace: [call.5000.35287409.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:13:11:947 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eHold),Msk(0) 12:13:11:947 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.210]:Monitored eAgentStateEvent(eHold),Msk(0) 12:13:11:948 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.210]:Monitored eAgentStateEvent(eHold),Msk(0) 12:13:11:948 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:13:11:948 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]: eCallHeldEvent,Msk(68bf000a) 12:13:14:807 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][agent.5000.298]:eSetAgentStateRequest(eAvailable) 12:13:14:814 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:1) 12:13:14:815 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:13:14:816 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:13:14:816 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.298]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:13:14:816 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.298]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:13:14:818 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eSetAgentStateConf(UniqObjID:agent.5000.298 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER53-4112-2404) 12:13:14:818 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eSetAgentStateConf 12:13:16:394 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4021 ANI:9333341985 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1296 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1296 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1628) 12:13:16:397 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:13:16:397 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:16:508 CTIOS1-ctios Trace: >>CG:[call.5000.35287468]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287468 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:9333341985 DNIS:4021 Dialed#:3021 ConnDevID:9333341985 RCallKeyDay:151064 RCallKeyCID:1296 MsgID:eCallBeginEvent DvrKey:call.5000.35287468 ecc:(...) ICMEntUniqID:icm.151064.1296 RCallKeySeq#:2) 12:13:16:508 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287468 12:13:16:508 CTIOS1-ctios Trace: >>CG:[call.5000.35287468]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287468 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9333341985 AlrtgDevID:(null) CallngDevID:9333341985 CalldDevID:4021 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287468 Trnk#:0 TrnkGrp#:0) 12:13:16:508 CTIOS1-ctios Trace: [call.5000.35287468]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9333341985. 12:13:16:508 CTIOS1-ctios Trace: CallConnection(9333341985.1) created AgentObject (Device) for DeviceID(9333341985). 12:13:16:509 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:13:16:509 CTIOS1-ctios Trace: Added CallConnection(9333341985.1). 12:13:16:509 CTIOS1-ctios Trace: [call.5000.35287468]::CreateCallConnection(): CallConnection(9333341985.1) created successfully. 12:13:16:509 CTIOS1-ctios Trace: >>CG:[call.5000.35287468]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287468 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:9333341985 AlrtgDevID:4021 CallngDevID:9333341985 CalldDevID:4021 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287468 Trnk#:0 TrnkGrp#:0) 12:13:16:509 CTIOS1-ctios Trace: [call.5000.35287468] Found CallConnection(9333341985.1) for device 9333341985. 12:13:16:509 CTIOS1-ctios Trace: [call.5000.35287468]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4021. 12:13:16:509 CTIOS1-ctios Trace: [call.5000.35287468] CallConnection(9333341985.1) found DeviceID(4021) AgentID(407). 12:13:16:509 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:13:16:509 CTIOS1-ctios Trace: Added CallConnection(9333341985.1). 12:13:16:509 CTIOS1-ctios Trace: [call.5000.35287468]::CreateCallConnection(): CallConnection(9333341985.1) created successfully. 12:13:16:509 CTIOS1-ctios Trace: [call.5000.35287468.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:13:16:509 CTIOS1-ctios Trace: [call.5000.35287468.4021] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:13:16:587 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:13:16:588 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:16:588 CTIOS1-ctios Trace: >>CG:[call.5000.35287468]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287468 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287468 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9333341985 NewConnDevID:9333341985 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287468 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517996))) 12:13:16:588 CTIOS1-ctios Trace: >>CG:[call.5000.35287468]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287468 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:9333341985 CalldDevID:4021 LstRedirDevID:(null) AnsDevID:4021 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287468 Trnk#:0 TrnkGrp#:0) 12:13:16:589 CTIOS1-ctios Trace: [call.5000.35287468] Found CallConnection(9333341985.1). 12:13:16:589 CTIOS1-ctios Trace: [call.5000.35287468] Found CallConnection(9333341985.1). 12:13:16:589 CTIOS1-ctios Trace: [call.5000.35287468.9333341985] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(9333341985), Button Mask(0xbf01a6) 12:13:16:589 CTIOS1-ctios Trace: [call.5000.35287468.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:13:16:622 CTIOS1-ctios Trace: [call.5000.35287468] Found CallConnection(4021.0) for device 4021. 12:13:16:623 CTIOS1-ctios Trace: [call.5000.35287468] Found CallConnection(4021.0) for device 4021. 12:13:16:643 CTIOS1-ctios Trace: >>CG:[call.5000.35287468]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287468 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287468 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9333341985 NewConnDevID:9333341985 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287468 ecc:(...)) 12:13:20:025 CTIOS1-ctios Trace: [call.5000.35287361] Found CallConnection(4102.0) for device 4102. 12:13:20:026 CTIOS1-ctios Trace: [call.5000.35287361] Found CallConnection(4102.0) for device 4102. 12:13:20:056 CTIOS1-ctios Trace: >>CG:[call.5000.35287361]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287361 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4102 RelDevID:4102 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287361) 12:13:20:056 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:20:056 CTIOS1-ctios Trace: >>CG:[call.5000.35287361]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287361 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6144257248 RelDevID:6144257248 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287361) 12:13:20:057 CTIOS1-ctios Trace: >>CG:[call.5000.35287361]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287361 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:6144257248 MsgID:eCallClearedEvent DvrKey:call.5000.35287361) 12:13:20:057 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287361.4102]:eCallConnectionClearedEvent,Msk(3c0000) 12:13:20:057 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287361.4102]:eCallConnectionClearedEvent,Msk(3c0000) 12:13:20:057 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287361.4102]:eCallClearedEvent,Msk(3c0000) 12:13:20:058 CTIOS1-ctios Trace: >>CG:[call.5000.35287361]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287361 ConnDevIDTyp:1 ConnDevID:6144257248 MsgID:eCallEndEvent DvrKey:call.5000.35287361) 12:13:20:058 CTIOS1-ctios Trace: Removed CallConnection(6144257248.1). 12:13:20:059 CTIOS1-ctios Trace: Removed CallConnection(4102.0). 12:13:20:059 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287361 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:13:20:059 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:1) 12:13:20:059 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:13:20:059 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287361.4102]:eCallEndEvent 12:13:20:059 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:13:20:518 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:13:20:518 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:20:518 CTIOS1-ctios Trace: >>CG:[call.5000.35287471]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287471 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2000 MsgID:eCallBeginEvent DvrKey:call.5000.35287471 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518000))) 12:13:20:518 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287471 12:13:20:518 CTIOS1-ctios Trace: >>CG:[call.5000.35287471]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287471 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:3 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2000 CallngDevID:2000 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287471) 12:13:20:518 CTIOS1-ctios Trace: [call.5000.35287471] CallConnection(2000.0) found DeviceID(2000) AgentID(210). 12:13:20:518 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:13:20:518 CTIOS1-ctios Trace: Added CallConnection(2000.0). 12:13:20:518 CTIOS1-ctios Trace: [call.5000.35287471]::CreateCallConnection(): CallConnection(2000.0) created successfully. 12:13:20:518 CTIOS1-ctios Trace: [call.5000.35287471.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf0002) 12:13:20:518 CTIOS1-ctios Trace: [call.5000.35287409.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:13:20:519 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eTalking),Msk(0) 12:13:20:519 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.210]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:13:20:519 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.210]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:13:20:519 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287471.2000]:eButtonEnablementMaskChange,Msk(68bf0002) 12:13:20:519 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:13:20:519 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287471.2000]:eCallBeginEvent,Msk(68bf0002) 12:13:20:519 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287471.2000]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:13:22:655 CTIOS1-ctios Trace: [call.5000.35287402] Found CallConnection(4039.0) for device 4039. 12:13:22:655 CTIOS1-ctios Trace: [call.5000.35287402] Found CallConnection(4039.0) for device 4039. 12:13:22:686 CTIOS1-ctios Trace: >>CG:[call.5000.35287402]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287402 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4039 RelDevID:4039 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287402) 12:13:22:686 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:22:686 CTIOS1-ctios Trace: >>CG:[call.5000.35287402]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287402 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4777882200 RelDevID:4777882200 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287402) 12:13:22:686 CTIOS1-ctios Trace: >>CG:[call.5000.35287402]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287402 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4777882200 MsgID:eCallClearedEvent DvrKey:call.5000.35287402) 12:13:22:687 CTIOS1-ctios Trace: >>CG:[call.5000.35287402]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287402 ConnDevIDTyp:1 ConnDevID:4777882200 MsgID:eCallEndEvent DvrKey:call.5000.35287402) 12:13:22:687 CTIOS1-ctios Trace: Removed CallConnection(4777882200.1). 12:13:22:687 CTIOS1-ctios Trace: Removed CallConnection(4039.0). 12:13:22:687 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287402 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:13:22:687 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:1) 12:13:22:687 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:13:22:687 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287402.4039]:eCallConnectionClearedEvent,Msk(3c0000) 12:13:22:687 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287402.4039]:eCallConnectionClearedEvent,Msk(3c0000) 12:13:22:687 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287402.4039]:eCallClearedEvent,Msk(3c0000) 12:13:22:688 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287402.4039]:eCallEndEvent 12:13:22:688 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:13:23:888 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][call.5000.35287197.2192]:eSingleStepTransferRequest 12:13:23:905 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0) for device 2192. 12:13:23:905 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0) for device 2192. 12:13:23:951 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:13:23:951 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:951 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2192.2193.2 HldgDevID:2192 MsgID:eCallHeldEvent DvrKey:call.5000.35287197 HldgDevIDFull:2192.2193.2) 12:13:23:951 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0). 12:13:23:951 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:951 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3c0008) 12:13:23:951 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:951 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eHold),Msk(0) 12:13:23:951 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.278]:Monitored eAgentStateEvent(eHold),Msk(0) 12:13:23:951 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.278]:Monitored eAgentStateEvent(eHold),Msk(0) 12:13:23:951 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(3c0008) 12:13:23:951 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]: eCallHeldEvent,Msk(3c0008) 12:13:23:952 CTIOS1-ctios Trace: >>CG:[call.5000.2130706740]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706740 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2192.2193.2 RCallKeyDay:151064 RCallKeyCID:1232 MsgID:eCallBeginEvent DvrKey:call.5000.2130706740 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517287)) ICMEntUniqID:icm.151064.1232 RCallKeySeq#:4) 12:13:23:952 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706740 12:13:23:952 CTIOS1-ctios Trace: >>CG:[call.5000.2130706740]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706740 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2192.2193.2 CallngDevID:2192 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706740 CallngDevIDFull:2192.2193.2 COCConnCID:35287197 COCCallConnDevIDTyp:0 COCCallConnDevID:2192.2193.2) 12:13:23:952 CTIOS1-ctios Trace: [call.5000.2130706740] CallConnection(2192.2193.2.0) found DeviceID(2192) AgentID(278). 12:13:23:952 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:13:23:952 CTIOS1-ctios Trace: Added CallConnection(2192.2193.2.0). 12:13:23:952 CTIOS1-ctios Trace: [call.5000.2130706740]::CreateCallConnection(): CallConnection(2192.2193.2.0) created successfully. 12:13:23:952 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:952 CTIOS1-ctios Trace: [call.5000.2130706740.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3c1000) 12:13:23:952 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:952 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3c1000) 12:13:23:952 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706740.2192]:eButtonEnablementMaskChange,Msk(3c1000) 12:13:23:953 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(3c1000) 12:13:23:953 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706740.2192]:eCallBeginEvent,Msk(3c1000) 12:13:23:953 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706740.2192]:eCallServiceInitiatedEvent,Msk(3c1000) 12:13:23:953 CTIOS1-ctios Trace: >>CG:[call.5000.2130706740]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706740 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706740 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2194 ConnDevID:2192.2193.2 NewConnDevID:2192.2193.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706740 ecc:(...)) 12:13:23:953 CTIOS1-ctios Trace: >>CG:[call.5000.2130706740]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706740 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2192.2193.2 CallngDevID:2192 CalldDevID:2192 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706740 CallngDevIDFull:2192.2193.2 CalldDevIDFull:2192.2194.3) 12:13:23:954 CTIOS1-ctios Trace: [call.5000.2130706740] Found CallConnection(2192.2193.2.0) for device 2192. 12:13:23:954 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706740.2192]:eCallDataUpdateEvent,Msk(3c1000) 12:13:23:954 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706740.2192]:eCallOriginatedEvent,Msk(3c1000) 12:13:23:955 CTIOS1-ctios Trace: >>CG:[call.5000.2130706740]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706740 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706740 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:56485 DNIS:2194 ConnDevID:2192.2193.2 NewConnDevID:2192.2193.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706740 ecc:(...)) 12:13:23:955 CTIOS1-ctios Trace: >>CG:[call.5000.2130706740]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706740 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2192.2193.2 AlrtgDevID:(null) CallngDevID:2192 CalldDevID:2192 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706740 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:2192.2193.2 CalldDevIDFull:2192.2194.3) 12:13:23:955 CTIOS1-ctios Trace: [call.5000.2130706740] Found CallConnection(2192.2193.2.0) for device 2192. 12:13:23:955 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:955 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:955 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3c1000) 12:13:23:955 CTIOS1-ctios Trace: >>CG:[call.5000.2130706740]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706740 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:78 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:4 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2192.2193.2 AlrtgDevID:2192 CallngDevID:2192 CalldDevID:2192 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706740 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:2192.2194.3 CallngDevIDFull:2192.2193.2 CalldDevIDFull:2192.2194.3) 12:13:23:956 CTIOS1-ctios Trace: [call.5000.2130706740] Found CallConnection(2192.2193.2.0) for device 2192. 12:13:23:956 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:956 CTIOS1-ctios Trace: [call.5000.2130706740.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3c0001) 12:13:23:956 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:956 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:956 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3c0008) 12:13:23:956 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287197 NumParties:1 SecDevIDTyp:0 SecCID:2130706740 TfrgDevTyp:78 TfrdDevTyp:78 LineHdl:4 LineTyp:10 SGPri:0 MonID:0 PriDevID:56485 SecDevID:2192 TfrgDevID:2192 TfrdDevID:2192 MsgID:eCallTransferredEvent DvrKey:call.5000.35287197 SecDevIDFull:2192.2193.2 TfrgDevIDFull:2192.2193.2 TfrdDevIDFull:2192.2194.3ConnectedParty[1]:(ConnPtyCID:35287197 ConnPtyDevIDTyp:1 ConnPtyDevID:56485)) 12:13:23:956 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0). 12:13:23:956 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:956 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:13:23:956 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:956 CTIOS1-ctios Trace: [call.5000.2130706740.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:13:23:956 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:956 CTIOS1-ctios Trace: >>CG:[call.5000.2130706740]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287197 NumParties:1 SecDevIDTyp:0 SecCID:2130706740 TfrgDevTyp:78 TfrdDevTyp:78 LineHdl:4 LineTyp:10 SGPri:0 MonID:0 PriDevID:56485 SecDevID:2192 TfrgDevID:2192 TfrdDevID:2192 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706740 SecDevIDFull:2192.2193.2 TfrgDevIDFull:2192.2193.2 TfrdDevIDFull:2192.2194.3ConnectedParty[1]:(ConnPtyCID:35287197 ConnPtyDevIDTyp:1 ConnPtyDevID:56485)) 12:13:23:956 CTIOS1-ctios Trace: [call.5000.2130706740]::FindTransferCommonDeviceID Found Transferring Device [2192] on both [call.5000.35287197] and [call.5000.2130706740]. 12:13:23:956 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0). 12:13:23:956 CTIOS1-ctios Trace: [call.5000.2130706740] Found CallConnection(2192.2193.2.0). 12:13:23:956 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:956 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:13:23:956 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:956 CTIOS1-ctios Trace: [call.5000.2130706740.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:13:23:956 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:956 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:956 CTIOS1-ctios Trace: [call.5000.2130706740.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:13:23:956 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0). 12:13:23:956 CTIOS1-ctios Trace: Removed CallConnection(2192.2193.2.0). 12:13:23:956 CTIOS1-ctios Trace: Added CallConnection(56485.1). 12:13:23:956 CTIOS1-ctios Trace: [call.5000.2130706740] Moved CallConnection[56485.1] from [call.5000.35287197] to [call.5000.2130706740]. 12:13:23:956 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:956 CTIOS1-ctios Trace: [call.5000.2130706740.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:13:23:956 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:23:957 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:1 ConnDevID:56485 MsgID:eCallEndEvent DvrKey:call.5000.35287197) 12:13:23:957 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287197 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:13:23:957 CTIOS1-ctios Trace: >>CG:[call.5000.2130706740]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706740 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287197 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2192.2193.2 NewConnDevID:2192.2193.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706740) 12:13:23:957 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2192.2193.2 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197) 12:13:23:957 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:2192 ConnDevID:56485 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197 ecc:(...)) 12:13:23:957 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:13:23:957 CTIOS1-ctios Trace: [agent.5000.278]: Current Wrapup Mode = 1 12:13:23:957 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x281b0000. 12:13:23:957 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x383f0001) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706740.2192]:eCallDataUpdateEvent,Msk(3c1000) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(3c1000) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706740.2192]:eCallDeliveredEvent(LCS:Unknown),Msk(3c1000) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706740.2192]:eButtonEnablementMaskChange,Msk(3c0001) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(3c0008) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706740.2192]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706740.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallTransferredEvent,Msk(3f0001) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706740.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallTransferredEvent,Msk(3f0001) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706740.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallEndEvent 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706740.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706740.2192]:eCallTransferredEvent,Msk(3f0001) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706740.2192]:eCallDataUpdateEvent,Msk(3f0001) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(3f0001) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(3f0001) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(383f0001) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eWorkReady),Msk(0) 12:13:23:958 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.278]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 12:13:23:958 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.278]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 12:13:23:961 CTIOS1-ctios Trace: >>CG:[call.5000.35287197.2192]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35287197 NewConnDevIDTyp:0 NewConnDevID:2192.2193.2 UniqObjID:call.5000.35287197.2192 MsgID:eTransferCallConf TgtCILClntID:bancomer17-3864-3396) 12:13:23:961 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eTransferCallConf,Msk(383f0001) 12:13:25:307 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:13:25:307 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:25:307 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:56485 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197 ecc:(...)) 12:13:25:308 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:360 SGID:5068 AnsDevTyp:78 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2192.2194.3 CallngDevID:56485 CalldDevID:2192 LstRedirDevID:(null) AnsDevID:2192 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287197 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:2192.2194.3) 12:13:25:308 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(56485.1). 12:13:25:308 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0). 12:13:25:308 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:25:308 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0xbf01a6) 12:13:25:308 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:25:308 CTIOS1-ctios Trace: [call.5000.35287197.56485] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(56485), Button Mask(0xbf01a6) 12:13:25:308 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eTalking),Msk(0) 12:13:25:309 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.278]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:13:25:309 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.278]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:13:25:309 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(383f0001) 12:13:25:309 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(bf01a6) 12:13:25:309 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallEstablishedEvent,Msk(bf01a6) 12:13:25:310 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2194.3.0) for device 2192. 12:13:25:317 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2194.3.0) for device 2192. 12:13:25:342 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][call.5000.35287197.2192]:eSetCallDataRequest 12:13:25:347 CTIOS1-ctios Trace: >>CG:[call.5000.35287197.2192]:eSetCallDataConf(UniqObjID:call.5000.35287197.2192 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3864-3396) 12:13:25:656 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2303 ANI:5558700484 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1295 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1295 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1627) 12:13:25:656 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][]:eAgentPrecallEvent 12:13:25:659 CTIOS1-ctios Trace: >>CG:[agent.5000.346]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5172 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2303 AGID:346 AGInstr:2303 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.346 AGAvailStatus:0) 12:13:25:659 CTIOS1-ctios Trace: [agent.5000.346] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:25:659 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][agent.5000.346]:eAgentStateEvent(eReserved),Msk(0) 12:13:25:659 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.346]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:13:25:659 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.346]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:13:25:709 CTIOS1-ctios Trace: >>CG:[call.5000.35287474]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287474 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5558700484 DNIS:2303 Dialed#:3009 ConnDevID:5558700484 RCallKeyDay:151064 RCallKeyCID:1295 MsgID:eCallBeginEvent DvrKey:call.5000.35287474 ecc:(...) ICMEntUniqID:icm.151064.1295 RCallKeySeq#:2) 12:13:25:709 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287474 12:13:25:709 CTIOS1-ctios Trace: >>CG:[call.5000.35287474]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287474 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:5558700484 AlrtgDevID:(null) CallngDevID:5558700484 CalldDevID:2303 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287474 Trnk#:0 TrnkGrp#:0) 12:13:25:709 CTIOS1-ctios Trace: [call.5000.35287474]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 5558700484. 12:13:25:709 CTIOS1-ctios Trace: CallConnection(5558700484.1) created AgentObject (Device) for DeviceID(5558700484). 12:13:25:709 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:13:25:709 CTIOS1-ctios Trace: Added CallConnection(5558700484.1). 12:13:25:709 CTIOS1-ctios Trace: [call.5000.35287474]::CreateCallConnection(): CallConnection(5558700484.1) created successfully. 12:13:25:709 CTIOS1-ctios Trace: >>CG:[call.5000.35287474]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287474 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:5558700484 AlrtgDevID:2303 CallngDevID:5558700484 CalldDevID:2303 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287474 Trnk#:0 TrnkGrp#:0) 12:13:25:709 CTIOS1-ctios Trace: [call.5000.35287474] Found CallConnection(5558700484.1) for device 5558700484. 12:13:25:709 CTIOS1-ctios Trace: [call.5000.35287474]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2303. 12:13:25:710 CTIOS1-ctios Trace: [call.5000.35287474] CallConnection(5558700484.1) found DeviceID(2303) AgentID(346). 12:13:25:710 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:13:25:710 CTIOS1-ctios Trace: Added CallConnection(5558700484.1). 12:13:25:710 CTIOS1-ctios Trace: [call.5000.35287474]::CreateCallConnection(): CallConnection(5558700484.1) created successfully. 12:13:25:710 CTIOS1-ctios Trace: [call.5000.35287474.2303] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x683f0001) 12:13:25:710 CTIOS1-ctios Trace: [call.5000.35287474.2303] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:13:25:710 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eCallBeginEvent 12:13:25:710 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eButtonEnablementMaskChange,Msk(683f0001) 12:13:25:711 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:13:25:714 CTIOS1-ctios Trace: >>CG:[agent.5000.346]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5172 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2303 AGID:346 AGInstr:2303 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.346 AGAvailStatus:0) 12:13:25:714 CTIOS1-ctios Trace: [agent.5000.346] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:25:714 CTIOS1-ctios Trace: >>CG:[call.5000.35287474]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287474 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287474 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5558700484 NewConnDevID:5558700484 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287474 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518005))) 12:13:25:714 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][agent.5000.346]:eAgentStateEvent(eTalking),Msk(0) 12:13:25:714 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.346]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:13:25:714 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.346]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:13:25:714 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eCallDataUpdateEvent,Msk(683f0001) 12:13:25:714 CTIOS1-ctios Trace: >>CG:[call.5000.35287474]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287474 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2303 CallngDevID:5558700484 CalldDevID:2303 LstRedirDevID:(null) AnsDevID:2303 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287474 Trnk#:0 TrnkGrp#:0) 12:13:25:714 CTIOS1-ctios Trace: [call.5000.35287474] Found CallConnection(5558700484.1). 12:13:25:714 CTIOS1-ctios Trace: [call.5000.35287474] Found CallConnection(5558700484.1). 12:13:25:714 CTIOS1-ctios Trace: [call.5000.35287474.5558700484] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(5558700484), Button Mask(0xbf01a6) 12:13:25:714 CTIOS1-ctios Trace: [call.5000.35287474.2303] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x68bf01a6) 12:13:25:714 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:13:25:714 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eCallEstablishedEvent,Msk(68bf01a6) 12:13:25:729 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:13:25:730 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:13:25:732 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:13:25:732 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:25:732 CTIOS1-ctios Trace: >>CG:[call.5000.35287467]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287467 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287467 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8332642386 NewConnDevID:8332642386 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287467 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518005))) 12:13:25:732 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eTalking),Msk(0) 12:13:25:732 CTIOS1-ctios Trace: >>CG:[call.5000.35287467]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287467 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4057 CallngDevID:8332642386 CalldDevID:4057 LstRedirDevID:(null) AnsDevID:4057 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287467 Trnk#:0 TrnkGrp#:0) 12:13:25:732 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eCallDataUpdateEvent,Msk(683f0001) 12:13:25:732 CTIOS1-ctios Trace: [call.5000.35287467] Found CallConnection(8332642386.1). 12:13:25:732 CTIOS1-ctios Trace: [call.5000.35287467] Found CallConnection(8332642386.1). 12:13:25:732 CTIOS1-ctios Trace: [call.5000.35287467.8332642386] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8332642386), Button Mask(0xbf01a6) 12:13:25:732 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf01a6) 12:13:25:732 CTIOS1-ctios Trace: [call.5000.35287427.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:13:25:732 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:13:25:733 CTIOS1-ctios Trace: [call.5000.35287427.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:13:25:733 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:13:25:733 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:13:25:733 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eCallEstablishedEvent,Msk(68bf01a6) 12:13:25:762 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:13:25:762 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:13:25:762 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][call.5000.35287467.4057]:eSetCallDataRequest 12:13:25:770 CTIOS1-ctios Trace: >>CG:[call.5000.35287467]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287467 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287467 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8332642386 NewConnDevID:8332642386 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287467 ecc:(...)) 12:13:25:770 CTIOS1-ctios Trace: >>CG:[call.5000.35287467.4057]:eSetCallDataConf(UniqObjID:call.5000.35287467.4057 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3648-3756) 12:13:25:771 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eCallDataUpdateEvent,Msk(68bf01a6) 12:13:25:772 CTIOS1-ctios Trace: >>CG:[call.5000.35287427]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287427 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4126 CallngDevID:4057 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:4126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287427 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4057.4058.2) 12:13:25:772 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0). 12:13:25:772 CTIOS1-ctios Trace: [call.5000.35287427.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:13:25:772 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf01a6) 12:13:25:772 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf01a6) 12:13:25:772 CTIOS1-ctios Trace: >>CG:[call.5000.35287427]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287427 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4057.4058.2 HldgDevID:4057 MsgID:eCallHeldEvent DvrKey:call.5000.35287427 HldgDevIDFull:4057.4058.2) 12:13:25:772 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0). 12:13:25:772 CTIOS1-ctios Trace: [call.5000.35287427.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf000a) 12:13:25:772 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf01a6) 12:13:25:772 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:13:25:772 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:13:25:772 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:13:25:772 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eCallEstablishedEvent,Msk(28bf01a6) 12:13:25:772 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eButtonEnablementMaskChange,Msk(28bf000a) 12:13:25:772 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:13:25:772 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]: eCallHeldEvent,Msk(28bf000a) 12:13:25:773 CTIOS1-ctios Trace: [call.5000.35287467] Found CallConnection(4057.0) for device 4057. 12:13:25:773 CTIOS1-ctios Trace: [call.5000.35287467] Found CallConnection(4057.0) for device 4057. 12:13:25:789 CTIOS1-ctios Trace: ->RCV[BANCOMER32-2476-3556 a=346][call.5000.35287474.2303]:eSetCallDataRequest 12:13:25:790 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][call.5000.35287427.4057]:eSetCallDataRequest 12:13:25:794 CTIOS1-ctios Trace: >>CG:[call.5000.35287474]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287474 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287474 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5558700484 NewConnDevID:5558700484 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287474 ecc:(...)) 12:13:25:794 CTIOS1-ctios Trace: >>CG:[call.5000.35287474.2303]:eSetCallDataConf(UniqObjID:call.5000.35287474.2303 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER32-2476-3556) 12:13:25:795 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eCallDataUpdateEvent,Msk(68bf01a6) 12:13:25:795 CTIOS1-ctios Trace: >>CG:[call.5000.35287427.4057]:eSetCallDataConf(UniqObjID:call.5000.35287427.4057 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3648-3756) 12:13:26:031 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:13:26:031 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:13:26:240 CTIOS1-ctios Trace: [call.5000.35287474] Found CallConnection(2303.0) for device 2303. 12:13:26:246 CTIOS1-ctios Trace: [call.5000.35287474] Found CallConnection(2303.0) for device 2303. 12:13:29:602 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:13:29:605 CTIOS1-ctios Trace: [call.5000.35287244] Found CallConnection(2102.0) for device 2102. 12:13:29:606 CTIOS1-ctios Trace: >>CG:[call.5000.35287244]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287244 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2102 RelDevID:2102 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287244) 12:13:29:606 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:29:606 CTIOS1-ctios Trace: >>CG:[call.5000.35287244]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287244 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000154 RelDevID:88000154 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287244) 12:13:29:606 CTIOS1-ctios Trace: >>CG:[call.5000.35287244]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287244 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000154 MsgID:eCallClearedEvent DvrKey:call.5000.35287244) 12:13:29:606 CTIOS1-ctios Trace: >>CG:[call.5000.35287244]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287244 ConnDevIDTyp:1 ConnDevID:88000154 MsgID:eCallEndEvent DvrKey:call.5000.35287244) 12:13:29:606 CTIOS1-ctios Trace: Removed CallConnection(88000154.1). 12:13:29:606 CTIOS1-ctios Trace: Removed CallConnection(2102.0). 12:13:29:606 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287244 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:13:29:607 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:1) 12:13:29:607 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:13:29:607 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287244.2102]:eCallConnectionClearedEvent,Msk(3c0000) 12:13:29:607 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287244.2102]:eCallConnectionClearedEvent,Msk(3c0000) 12:13:29:607 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287244.2102]:eCallClearedEvent,Msk(3c0000) 12:13:29:607 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287244.2102]:eCallEndEvent 12:13:29:607 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:13:29:608 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.240]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:13:29:608 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.240]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:13:32:239 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:13:32:239 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:32:239 CTIOS1-ctios Trace: >>CG:[call.5000.35287387]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287387 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4051 RetrvDevID:4051 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287387) 12:13:32:239 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(4051.0). 12:13:32:240 CTIOS1-ctios Trace: [call.5000.35287387.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf01a6) 12:13:32:240 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:13:32:240 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:13:32:240 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eCallRetrievedEvent,Msk(68bf01a6) 12:13:32:245 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(4051.0) for device 4051. 12:13:32:245 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(4051.0) for device 4051. 12:13:32:255 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35287387.4051]:eSetCallDataRequest 12:13:32:260 CTIOS1-ctios Trace: >>CG:[call.5000.35287387.4051]:eSetCallDataConf(UniqObjID:call.5000.35287387.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:13:37:116 CTIOS1-ctios Trace: >>CG:[call.5000.35287471]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287471 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287471 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:99234 ConnDevID:2000 NewConnDevID:2000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287471) 12:13:37:117 CTIOS1-ctios Trace: >>CG:[call.5000.35287471]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287471 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:3 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2000 CallngDevID:2000 CalldDevID:99234 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287471) 12:13:37:117 CTIOS1-ctios Trace: [call.5000.35287471] Found CallConnection(2000.0) for device 2000. 12:13:37:117 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287471.2000]:eCallDataUpdateEvent,Msk(68bf0002) 12:13:37:117 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287471.2000]:eCallOriginatedEvent,Msk(68bf0002) 12:13:37:370 CTIOS1-ctios Trace: >>CG:[call.5000.35287471]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287471 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287471 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2000 NewConnDevID:2000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287471) 12:13:37:370 CTIOS1-ctios Trace: >>CG:[call.5000.35287471]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287471 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:3 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:99234 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287471 Trnk#:0 TrnkGrp#:0) 12:13:37:370 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287471.2000]:eCallDataUpdateEvent,Msk(68bf0002) 12:13:37:370 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287471.2000]:eCallReachedNetworkEvent,Msk(68bf0002) 12:13:37:889 CTIOS1-ctios Trace: [call.5000.35287471] Found CallConnection(2000.0) for device 2000. 12:13:37:917 CTIOS1-ctios Trace: [call.5000.35287471] Found CallConnection(2000.0) for device 2000. 12:13:38:762 CTIOS1-ctios Trace: >>CG:[call.5000.35287338]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287338 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2003 RelDevID:2003 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287338) 12:13:38:762 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:38:762 CTIOS1-ctios Trace: [call.5000.35287369.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf01a6) 12:13:38:763 CTIOS1-ctios Trace: >>CG:[call.5000.35287338]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287338 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000158 RelDevID:88000158 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287338) 12:13:38:763 CTIOS1-ctios Trace: [call.5000.35287369.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf01a6) 12:13:38:763 CTIOS1-ctios Trace: >>CG:[call.5000.35287338]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287338 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000158 MsgID:eCallClearedEvent DvrKey:call.5000.35287338) 12:13:38:763 CTIOS1-ctios Trace: >>CG:[call.5000.35287338]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287338 ConnDevIDTyp:1 ConnDevID:88000158 MsgID:eCallEndEvent DvrKey:call.5000.35287338) 12:13:38:763 CTIOS1-ctios Trace: [call.5000.35287369.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf01a6) 12:13:38:763 CTIOS1-ctios Trace: Removed CallConnection(88000158.1). 12:13:38:763 CTIOS1-ctios Trace: Removed CallConnection(2003.0). 12:13:38:763 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287338 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:13:38:972 CTIOS1-ctios Trace: [call.5000.35287415] Found CallConnection(2096.0) for device 2096. 12:13:38:973 CTIOS1-ctios Trace: [call.5000.35287415] Found CallConnection(2096.0) for device 2096. 12:13:39:006 CTIOS1-ctios Trace: >>CG:[call.5000.35287415]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287415 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2096 RelDevID:2096 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287415) 12:13:39:006 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:39:006 CTIOS1-ctios Trace: >>CG:[call.5000.35287415]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287415 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:19122 RelDevID:19122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287415) 12:13:39:007 CTIOS1-ctios Trace: >>CG:[call.5000.35287415]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287415 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:19122 MsgID:eCallClearedEvent DvrKey:call.5000.35287415) 12:13:39:009 CTIOS1-ctios Trace: >>CG:[call.5000.35287415]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287415 ConnDevIDTyp:1 ConnDevID:19122 MsgID:eCallEndEvent DvrKey:call.5000.35287415) 12:13:39:009 CTIOS1-ctios Trace: Removed CallConnection(19122.1). 12:13:39:009 CTIOS1-ctios Trace: Removed CallConnection(2096.0). 12:13:39:009 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287415 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:13:39:009 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:1) 12:13:39:009 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:13:39:011 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:13:39:011 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:13:51:632 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2204 ANI:4626068700 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1298 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1298 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1630) 12:13:51:632 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][]:eAgentPrecallEvent 12:13:51:637 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:13:51:637 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:51:638 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eReserved),Msk(0) 12:13:51:638 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.282]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:13:51:638 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.282]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:13:51:698 CTIOS1-ctios Trace: >>CG:[call.5000.35287481]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287481 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4626068700 DNIS:2204 Dialed#:3009 ConnDevID:4626068700 RCallKeyDay:151064 RCallKeyCID:1298 MsgID:eCallBeginEvent DvrKey:call.5000.35287481 ecc:(...) ICMEntUniqID:icm.151064.1298 RCallKeySeq#:2) 12:13:51:698 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287481 12:13:51:698 CTIOS1-ctios Trace: >>CG:[call.5000.35287481]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287481 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4626068700 AlrtgDevID:(null) CallngDevID:4626068700 CalldDevID:2204 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287481 Trnk#:0 TrnkGrp#:0) 12:13:51:698 CTIOS1-ctios Trace: [call.5000.35287481]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4626068700. 12:13:51:698 CTIOS1-ctios Trace: CallConnection(4626068700.1) created AgentObject (Device) for DeviceID(4626068700). 12:13:51:698 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:13:51:698 CTIOS1-ctios Trace: Added CallConnection(4626068700.1). 12:13:51:698 CTIOS1-ctios Trace: [call.5000.35287481]::CreateCallConnection(): CallConnection(4626068700.1) created successfully. 12:13:51:699 CTIOS1-ctios Trace: >>CG:[call.5000.35287481]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287481 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4626068700 AlrtgDevID:2204 CallngDevID:4626068700 CalldDevID:2204 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287481 Trnk#:0 TrnkGrp#:0) 12:13:51:699 CTIOS1-ctios Trace: [call.5000.35287481] Found CallConnection(4626068700.1) for device 4626068700. 12:13:51:699 CTIOS1-ctios Trace: [call.5000.35287481]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2204. 12:13:51:699 CTIOS1-ctios Trace: [call.5000.35287481] CallConnection(4626068700.1) found DeviceID(2204) AgentID(282). 12:13:51:699 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:13:51:699 CTIOS1-ctios Trace: Added CallConnection(4626068700.1). 12:13:51:699 CTIOS1-ctios Trace: [call.5000.35287481]::CreateCallConnection(): CallConnection(4626068700.1) created successfully. 12:13:51:700 CTIOS1-ctios Trace: [call.5000.35287481.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683f0001) 12:13:51:700 CTIOS1-ctios Trace: [call.5000.35287481.2204] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:13:51:700 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287481.2204]:eCallBeginEvent 12:13:51:700 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287481.2204]:eButtonEnablementMaskChange,Msk(683f0001) 12:13:51:700 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287481.2204]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:13:51:705 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:13:51:705 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:13:51:705 CTIOS1-ctios Trace: >>CG:[call.5000.35287481]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287481 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287481 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4626068700 NewConnDevID:4626068700 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287481 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518031))) 12:13:51:706 CTIOS1-ctios Trace: >>CG:[call.5000.35287481]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287481 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2204 CallngDevID:4626068700 CalldDevID:2204 LstRedirDevID:(null) AnsDevID:2204 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287481 Trnk#:0 TrnkGrp#:0) 12:13:51:706 CTIOS1-ctios Trace: [call.5000.35287481] Found CallConnection(4626068700.1). 12:13:51:706 CTIOS1-ctios Trace: [call.5000.35287481] Found CallConnection(4626068700.1). 12:13:51:706 CTIOS1-ctios Trace: [call.5000.35287481.4626068700] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4626068700), Button Mask(0xbf01a6) 12:13:51:706 CTIOS1-ctios Trace: [call.5000.35287481.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x68bf01a6) 12:13:51:706 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eTalking),Msk(0) 12:13:51:706 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.282]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:13:51:706 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.282]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:13:51:706 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287481.2204]:eCallDataUpdateEvent,Msk(683f0001) 12:13:51:706 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287481.2204]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:13:51:706 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287481.2204]:eCallEstablishedEvent,Msk(68bf01a6) 12:13:51:774 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.35287481.2204]:eSetCallDataRequest 12:13:51:780 CTIOS1-ctios Trace: >>CG:[call.5000.35287481]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287481 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287481 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4626068700 NewConnDevID:4626068700 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287481 ecc:(...)) 12:13:51:780 CTIOS1-ctios Trace: >>CG:[call.5000.35287481.2204]:eSetCallDataConf(UniqObjID:call.5000.35287481.2204 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER43-4084-3052) 12:13:51:780 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287481.2204]:eCallDataUpdateEvent,Msk(68bf01a6) 12:13:52:235 CTIOS1-ctios Trace: [call.5000.35287481] Found CallConnection(2204.0) for device 2204. 12:13:52:242 CTIOS1-ctios Trace: [call.5000.35287481] Found CallConnection(2204.0) for device 2204. 12:14:00:481 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0) for device 4009. 12:14:00:482 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0) for device 4009. 12:14:00:493 CTIOS1-ctios Trace: >>CG:[call.5000.35287393]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287393 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4009.4010.2 HldgDevID:4009 MsgID:eCallHeldEvent DvrKey:call.5000.35287393 HldgDevIDFull:4009.4010.2) 12:14:00:493 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0). 12:14:00:493 CTIOS1-ctios Trace: [call.5000.35287393.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:14:00:493 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:14:00:678 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:14:00:678 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:00:678 CTIOS1-ctios Trace: >>CG:[call.5000.35287194]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287194 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4009 RetrvDevID:4009 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287194) 12:14:00:678 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0). 12:14:00:679 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:14:00:679 CTIOS1-ctios Trace: [call.5000.35287393.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:14:00:679 CTIOS1-ctios Trace: [call.5000.35287393.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:14:00:684 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:14:00:684 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:14:01:666 CTIOS1-ctios Trace: >>CG:[call.5000.35287471]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287471 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:3 LineTyp:7 SGPri:0 MonID:0 ConnDevID:99234 CallngDevID:2000 CalldDevID:99234 LstRedirDevID:(null) AnsDevID:99234 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287471 Trnk#:0 TrnkGrp#:0) 12:14:01:666 CTIOS1-ctios Trace: [call.5000.35287471] Found CallConnection(2000.0). 12:14:01:666 CTIOS1-ctios Trace: [call.5000.35287471.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf01a6) 12:14:01:666 CTIOS1-ctios Trace: [call.5000.35287409.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:14:01:666 CTIOS1-ctios Trace: [call.5000.35287409.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:14:01:666 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287471.2000]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:14:01:666 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:14:01:666 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:14:01:666 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287471.2000]:eCallEstablishedEvent,Msk(68bf01a6) 12:14:01:677 CTIOS1-ctios Trace: ->RCV[BANCOMER29-3684-4108 a=210][call.5000.35287471.2000]:eSetCallDataRequest 12:14:01:682 CTIOS1-ctios Trace: >>CG:[call.5000.35287471]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287471 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287471 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2000 NewConnDevID:2000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287471) 12:14:01:683 CTIOS1-ctios Trace: >>CG:[call.5000.35287471.2000]:eSetCallDataConf(UniqObjID:call.5000.35287471.2000 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER29-3684-4108) 12:14:01:683 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287471.2000]:eCallDataUpdateEvent,Msk(68bf01a6) 12:14:04:695 CTIOS1-ctios Trace: [call.5000.35287471] Found CallConnection(2000.0) for device 2000. 12:14:04:696 CTIOS1-ctios Trace: [call.5000.35287471] Found CallConnection(2000.0) for device 2000. 12:14:04:696 CTIOS1-ctios Trace: >>CG:[call.5000.35287471]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287471 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2000 RelDevID:2000 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287471) 12:14:04:696 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:04:697 CTIOS1-ctios Trace: [call.5000.35287409.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:14:04:697 CTIOS1-ctios Trace: >>CG:[call.5000.35287471]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287471 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:99234 RelDevID:99234 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287471) 12:14:04:697 CTIOS1-ctios Trace: [call.5000.35287409.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:14:04:697 CTIOS1-ctios Trace: >>CG:[call.5000.35287471]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287471 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2000 MsgID:eCallClearedEvent DvrKey:call.5000.35287471) 12:14:04:697 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:14:04:697 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287471.2000]:eCallConnectionClearedEvent,Msk(3c0000) 12:14:04:697 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:14:04:697 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287471.2000]:eCallConnectionClearedEvent,Msk(3c0000) 12:14:04:698 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287471.2000]:eCallClearedEvent,Msk(3c0000) 12:14:04:699 CTIOS1-ctios Trace: >>CG:[call.5000.35287471]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287471 ConnDevIDTyp:0 ConnDevID:2000 MsgID:eCallEndEvent DvrKey:call.5000.35287471) 12:14:04:699 CTIOS1-ctios Trace: [call.5000.35287409.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:14:04:699 CTIOS1-ctios Trace: Removed CallConnection(2000.0). 12:14:04:699 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287471 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:14:04:699 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:14:04:699 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:04:700 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:14:04:700 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287471.2000]:eCallEndEvent 12:14:04:700 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eHold),Msk(0) 12:14:04:700 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.210]:Monitored eAgentStateEvent(eHold),Msk(0) 12:14:04:700 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.210]:Monitored eAgentStateEvent(eHold),Msk(0) 12:14:05:903 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:14:05:904 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:14:05:916 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:14:05:916 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:05:916 CTIOS1-ctios Trace: >>CG:[call.5000.35287194]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287194 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4009 HldgDevID:4009 MsgID:eCallHeldEvent DvrKey:call.5000.35287194) 12:14:05:916 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0). 12:14:05:916 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:14:05:916 CTIOS1-ctios Trace: [call.5000.35287393.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:14:06:081 CTIOS1-ctios Trace: >>CG:[call.5000.35287393]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287393 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4009.4010.2 RetrvDevID:4009 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287393 RetrvDevIDFull:4009.4010.2) 12:14:06:081 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0). 12:14:06:081 CTIOS1-ctios Trace: [call.5000.35287393.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:14:06:081 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:14:06:081 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:14:06:657 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0) for device 4009. 12:14:06:658 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0) for device 4009. 12:14:11:936 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:14:11:936 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:11:936 CTIOS1-ctios Trace: >>CG:[call.5000.35287490]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287490 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2000 MsgID:eCallBeginEvent DvrKey:call.5000.35287490 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518051))) 12:14:11:936 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287490 12:14:11:936 CTIOS1-ctios Trace: >>CG:[call.5000.35287490]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287490 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:3 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2000 CallngDevID:2000 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287490) 12:14:11:936 CTIOS1-ctios Trace: [call.5000.35287490] CallConnection(2000.0) found DeviceID(2000) AgentID(210). 12:14:11:936 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:14:11:936 CTIOS1-ctios Trace: Added CallConnection(2000.0). 12:14:11:936 CTIOS1-ctios Trace: [call.5000.35287490]::CreateCallConnection(): CallConnection(2000.0) created successfully. 12:14:11:936 CTIOS1-ctios Trace: [call.5000.35287490.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf0002) 12:14:11:936 CTIOS1-ctios Trace: [call.5000.35287409.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:14:11:937 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eTalking),Msk(0) 12:14:11:937 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.210]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:14:11:937 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.210]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:14:11:937 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287490.2000]:eButtonEnablementMaskChange,Msk(68bf0002) 12:14:11:937 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:14:11:937 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287490.2000]:eCallBeginEvent,Msk(68bf0002) 12:14:11:937 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287490.2000]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:14:21:408 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4054.0) for device 4054. 12:14:21:409 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4054.0) for device 4054. 12:14:21:425 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:14:21:425 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:21:425 CTIOS1-ctios Trace: >>CG:[call.5000.35287291]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287291 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4054 HldgDevID:4054 MsgID:eCallHeldEvent DvrKey:call.5000.35287291) 12:14:21:425 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4054.0). 12:14:21:425 CTIOS1-ctios Trace: [call.5000.35287291.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:14:21:425 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf000a) 12:14:21:426 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eHold),Msk(0) 12:14:21:426 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:14:21:426 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(28bf000a) 12:14:21:426 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]: eCallHeldEvent,Msk(68bf000a) 12:14:21:598 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:14:21:599 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:14:21:613 CTIOS1-ctios Trace: >>CG:[call.5000.35287375]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287375 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4054.4055.2 RetrvDevID:4054 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287375 RetrvDevIDFull:4054.4055.2) 12:14:21:613 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0). 12:14:21:613 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf01a6) 12:14:21:613 CTIOS1-ctios Trace: [call.5000.35287291.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:14:21:613 CTIOS1-ctios Trace: [call.5000.35287291.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:14:21:613 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:14:21:614 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:14:21:614 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:14:21:614 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eCallRetrievedEvent,Msk(28bf01a6) 12:14:21:631 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35287375.4054]:eSetCallDataRequest 12:14:21:637 CTIOS1-ctios Trace: >>CG:[call.5000.35287375.4054]:eSetCallDataConf(UniqObjID:call.5000.35287375.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:14:21:726 CTIOS1-ctios Trace: [call.5000.35287467] Found CallConnection(4057.0) for device 4057. 12:14:21:727 CTIOS1-ctios Trace: [call.5000.35287467] Found CallConnection(4057.0) for device 4057. 12:14:21:741 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:14:21:741 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:21:741 CTIOS1-ctios Trace: >>CG:[call.5000.35287467]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287467 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4057 HldgDevID:4057 MsgID:eCallHeldEvent DvrKey:call.5000.35287467) 12:14:21:741 CTIOS1-ctios Trace: [call.5000.35287467] Found CallConnection(4057.0). 12:14:21:741 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:14:21:741 CTIOS1-ctios Trace: [call.5000.35287427.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf000a) 12:14:21:741 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eHold),Msk(0) 12:14:21:741 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:14:21:741 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eButtonEnablementMaskChange,Msk(28bf000a) 12:14:21:742 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]: eCallHeldEvent,Msk(68bf000a) 12:14:21:875 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:14:21:876 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:14:21:881 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:14:21:881 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:14:22:116 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:14:22:117 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:14:22:132 CTIOS1-ctios Trace: >>CG:[call.5000.35287427]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287427 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4057.4058.2 RetrvDevID:4057 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287427 RetrvDevIDFull:4057.4058.2) 12:14:22:132 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0). 12:14:22:132 CTIOS1-ctios Trace: [call.5000.35287427.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:14:22:132 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:14:22:132 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:14:22:133 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:14:22:133 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:14:22:133 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:14:22:133 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eCallRetrievedEvent,Msk(28bf01a6) 12:14:22:152 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][call.5000.35287427.4057]:eSetCallDataRequest 12:14:22:157 CTIOS1-ctios Trace: >>CG:[call.5000.35287427.4057]:eSetCallDataConf(UniqObjID:call.5000.35287427.4057 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3648-3756) 12:14:22:367 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:14:22:369 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:14:22:372 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:14:22:373 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:14:28:064 CTIOS1-ctios Trace: >>CG:[call.5000.35287490]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287490 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287490 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:99235 ConnDevID:2000 NewConnDevID:2000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287490) 12:14:28:064 CTIOS1-ctios Trace: >>CG:[call.5000.35287490]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287490 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:3 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2000 CallngDevID:2000 CalldDevID:99235 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287490) 12:14:28:064 CTIOS1-ctios Trace: [call.5000.35287490] Found CallConnection(2000.0) for device 2000. 12:14:28:064 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287490.2000]:eCallDataUpdateEvent,Msk(68bf0002) 12:14:28:065 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287490.2000]:eCallOriginatedEvent,Msk(68bf0002) 12:14:28:508 CTIOS1-ctios Trace: >>CG:[call.5000.35287490]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287490 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287490 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2000 NewConnDevID:2000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287490) 12:14:28:508 CTIOS1-ctios Trace: >>CG:[call.5000.35287490]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287490 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:3 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:99235 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287490 Trnk#:0 TrnkGrp#:0) 12:14:28:508 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287490.2000]:eCallDataUpdateEvent,Msk(68bf0002) 12:14:28:508 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287490.2000]:eCallReachedNetworkEvent,Msk(68bf0002) 12:14:28:886 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.35287458.4075]:eConsultationCallRequest 12:14:28:930 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:14:28:931 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:28:931 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287458 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4075 HldgDevID:4075 MsgID:eCallHeldEvent DvrKey:call.5000.35287458) 12:14:28:931 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0). 12:14:28:931 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:14:28:931 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eHold),Msk(0) 12:14:28:931 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:14:28:932 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]: eCallHeldEvent,Msk(683c0008) 12:14:28:934 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0) for device 4075. 12:14:28:934 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0) for device 4075. 12:14:28:934 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:14:28:934 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:28:934 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788668 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4075 RCallKeyDay:151064 RCallKeyCID:1291 MsgID:eCallBeginEvent DvrKey:call.5000.16788668 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517962)) ICMEntUniqID:icm.151064.1291 RCallKeySeq#:3) 12:14:28:934 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788668 12:14:28:934 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788668 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4075 CallngDevID:4075 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788668 COCConnCID:35287458 COCCallConnDevIDTyp:0 COCCallConnDevID:4075) 12:14:28:934 CTIOS1-ctios Trace: [call.5000.16788668] CallConnection(4075.0) found DeviceID(4075) AgentID(425). 12:14:28:934 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:14:28:934 CTIOS1-ctios Trace: Added CallConnection(4075.0). 12:14:28:934 CTIOS1-ctios Trace: [call.5000.16788668]::CreateCallConnection(): CallConnection(4075.0) created successfully. 12:14:28:934 CTIOS1-ctios Trace: [call.5000.16788668.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1000) 12:14:28:934 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1000) 12:14:28:934 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eTalking),Msk(0) 12:14:28:934 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eButtonEnablementMaskChange,Msk(683c1000) 12:14:28:934 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c1000) 12:14:28:934 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eCallBeginEvent,Msk(683c1000) 12:14:28:935 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eCallServiceInitiatedEvent,Msk(683c1000) 12:14:28:965 CTIOS1-ctios Trace: [call.5000.35287490] Found CallConnection(2000.0) for device 2000. 12:14:29:001 CTIOS1-ctios Trace: [call.5000.35287490] Found CallConnection(2000.0) for device 2000. 12:14:29:201 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788668 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788668 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3009 ConnDevID:4075 NewConnDevID:4075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788668 ecc:(...)) 12:14:29:201 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788668 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4075 CallngDevID:4075 CalldDevID:3009 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788668) 12:14:29:201 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:14:29:201 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eCallDataUpdateEvent,Msk(683c1000) 12:14:29:202 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eCallOriginatedEvent,Msk(683c1000) 12:14:29:251 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:14:29:253 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:14:29:254 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788668 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788668 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4075 NewConnDevID:4075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788668 ecc:(...)) 12:14:29:254 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788668 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788668 Trnk#:0 TrnkGrp#:0) 12:14:29:254 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788668 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788668 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4075 NewConnDevID:4075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788668 ecc:(...)) 12:14:29:254 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788668 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3009 CallngDevID:4075 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:3009 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788668 Trnk#:0 TrnkGrp#:0) 12:14:29:254 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0). 12:14:29:254 CTIOS1-ctios Trace: [call.5000.16788668.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:14:29:254 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:14:29:254 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:14:29:254 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eCallDataUpdateEvent,Msk(683c1000) 12:14:29:255 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eCallReachedNetworkEvent,Msk(683c1000) 12:14:29:255 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eCallDataUpdateEvent,Msk(683c1000) 12:14:29:255 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:14:29:255 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:14:29:255 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:14:29:255 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eCallEstablishedEvent,Msk(683c1840) 12:14:29:255 CTIOS1-ctios Trace: >>CG:[call.5000.35287458.4075]:eConsultationCallConf(LineHdl:1 LineTyp:7 NewConnCID:16788668 NewConnDevIDTyp:0 NewConnDevID:4075 UniqObjID:call.5000.35287458.4075 MsgID:eConsultationCallConf TgtCILClntID:bancomer17-3340-3424) 12:14:29:255 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eConsultationCallConf,Msk(683c1840) 12:14:29:287 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.16788668.4075]:eSetCallDataRequest 12:14:29:292 CTIOS1-ctios Trace: >>CG:[call.5000.16788668.4075]:eSetCallDataConf(UniqObjID:call.5000.16788668.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:14:32:115 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:210 SGID:5054 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2279 ANI:14441 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1300 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1300 RCallKeySeq#:1 CallTypIDTag:5018 PreCallIIDTag:1632) 12:14:32:115 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][]:eAgentPrecallEvent 12:14:32:120 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:14:32:120 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:32:121 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eReserved),Msk(0) 12:14:32:121 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:14:32:121 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:14:32:193 CTIOS1-ctios Trace: >>CG:[call.5000.35287497]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287497 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:14441 DNIS:2279 Dialed#:3009 ConnDevID:14441 RCallKeyDay:151064 RCallKeyCID:1300 MsgID:eCallBeginEvent DvrKey:call.5000.35287497 ecc:(...) ICMEntUniqID:icm.151064.1300 RCallKeySeq#:2) 12:14:32:193 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287497 12:14:32:194 CTIOS1-ctios Trace: >>CG:[call.5000.35287497]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287497 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:14441 AlrtgDevID:(null) CallngDevID:14441 CalldDevID:2279 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287497 Trnk#:0 TrnkGrp#:0) 12:14:32:194 CTIOS1-ctios Trace: [call.5000.35287497]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 14441. 12:14:32:194 CTIOS1-ctios Trace: CallConnection(14441.1) created AgentObject (Device) for DeviceID(14441). 12:14:32:194 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:14:32:194 CTIOS1-ctios Trace: Added CallConnection(14441.1). 12:14:32:194 CTIOS1-ctios Trace: [call.5000.35287497]::CreateCallConnection(): CallConnection(14441.1) created successfully. 12:14:32:194 CTIOS1-ctios Trace: >>CG:[call.5000.35287497]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287497 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:210 SGID:5054 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:14441 AlrtgDevID:2279 CallngDevID:14441 CalldDevID:2279 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287497 Trnk#:0 TrnkGrp#:0) 12:14:32:194 CTIOS1-ctios Trace: [call.5000.35287497] Found CallConnection(14441.1) for device 14441. 12:14:32:194 CTIOS1-ctios Trace: [call.5000.35287497]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2279. 12:14:32:194 CTIOS1-ctios Trace: [call.5000.35287497] CallConnection(14441.1) found DeviceID(2279) AgentID(262). 12:14:32:194 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:14:32:194 CTIOS1-ctios Trace: Added CallConnection(14441.1). 12:14:32:194 CTIOS1-ctios Trace: [call.5000.35287497]::CreateCallConnection(): CallConnection(14441.1) created successfully. 12:14:32:195 CTIOS1-ctios Trace: [call.5000.35287497.2279] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2279), Button Mask(0x683f0001) 12:14:32:195 CTIOS1-ctios Trace: [call.5000.35287497.2279] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:14:32:195 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287497.2279]:eCallBeginEvent 12:14:32:195 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287497.2279]:eButtonEnablementMaskChange,Msk(683f0001) 12:14:32:195 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287497.2279]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:14:32:198 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:14:32:198 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:32:198 CTIOS1-ctios Trace: >>CG:[call.5000.35287497]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287497 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287497 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14441 NewConnDevID:14441 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287497 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518071))) 12:14:32:199 CTIOS1-ctios Trace: >>CG:[call.5000.35287497]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287497 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2279 CallngDevID:14441 CalldDevID:2279 LstRedirDevID:(null) AnsDevID:2279 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287497 Trnk#:0 TrnkGrp#:0) 12:14:32:199 CTIOS1-ctios Trace: [call.5000.35287497] Found CallConnection(14441.1). 12:14:32:199 CTIOS1-ctios Trace: [call.5000.35287497] Found CallConnection(14441.1). 12:14:32:199 CTIOS1-ctios Trace: [call.5000.35287497.14441] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(14441), Button Mask(0xbf01a6) 12:14:32:199 CTIOS1-ctios Trace: [call.5000.35287497.2279] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2279), Button Mask(0x68bf01a6) 12:14:32:199 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eTalking),Msk(0) 12:14:32:199 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:14:32:199 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:14:32:199 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287497.2279]:eCallDataUpdateEvent,Msk(683f0001) 12:14:32:199 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287497.2279]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:14:32:199 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287497.2279]:eCallEstablishedEvent,Msk(68bf01a6) 12:14:32:310 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][call.5000.35287497.2279]:eSetCallDataRequest 12:14:32:316 CTIOS1-ctios Trace: >>CG:[call.5000.35287497]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287497 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287497 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14441 NewConnDevID:14441 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287497 ecc:(...)) 12:14:32:316 CTIOS1-ctios Trace: >>CG:[call.5000.35287497.2279]:eSetCallDataConf(UniqObjID:call.5000.35287497.2279 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2496-3404) 12:14:32:316 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287497.2279]:eCallDataUpdateEvent,Msk(68bf01a6) 12:14:32:751 CTIOS1-ctios Trace: [call.5000.35287497] Found CallConnection(2279.0) for device 2279. 12:14:32:758 CTIOS1-ctios Trace: [call.5000.35287497] Found CallConnection(2279.0) for device 2279. 12:14:35:584 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2108 ANI:4075 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1301 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1301 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1633) 12:14:35:589 CTIOS1-ctios Trace: >>CG:[agent.5000.242]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5088 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2108 AGID:242 AGInstr:2108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.242 AGAvailStatus:0) 12:14:35:589 CTIOS1-ctios Trace: [agent.5000.242] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:35:589 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.242]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:14:35:589 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.242]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:14:35:638 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:14:35:639 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:14:35:640 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:14:35:640 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:14:35:655 CTIOS1-ctios Trace: >>CG:[call.5000.35287500]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287500 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4075 DNIS:2108 Dialed#:3009 ConnDevID:88000162 RCallKeyDay:151064 RCallKeyCID:1301 MsgID:eCallBeginEvent DvrKey:call.5000.35287500 ecc:(...) ICMEntUniqID:icm.151064.1301 RCallKeySeq#:2) 12:14:35:655 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287500 12:14:35:655 CTIOS1-ctios Trace: >>CG:[call.5000.35287500]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287500 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000162 AlrtgDevID:(null) CallngDevID:88000162 CalldDevID:2108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287500 Trnk#:0 TrnkGrp#:0) 12:14:35:655 CTIOS1-ctios Trace: [call.5000.35287500]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000162. 12:14:35:655 CTIOS1-ctios Trace: CallConnection(88000162.1) created AgentObject (Device) for DeviceID(88000162). 12:14:35:655 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:14:35:655 CTIOS1-ctios Trace: Added CallConnection(88000162.1). 12:14:35:655 CTIOS1-ctios Trace: [call.5000.35287500]::CreateCallConnection(): CallConnection(88000162.1) created successfully. 12:14:35:655 CTIOS1-ctios Trace: >>CG:[call.5000.35287500]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287500 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000162 AlrtgDevID:2108 CallngDevID:88000162 CalldDevID:2108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287500 Trnk#:0 TrnkGrp#:0) 12:14:35:655 CTIOS1-ctios Trace: [call.5000.35287500] Found CallConnection(88000162.1) for device 88000162. 12:14:35:655 CTIOS1-ctios Trace: [call.5000.35287500]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2108. 12:14:35:655 CTIOS1-ctios Trace: [call.5000.35287500] CallConnection(88000162.1) found DeviceID(2108) AgentID(242). 12:14:35:655 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:14:35:655 CTIOS1-ctios Trace: Added CallConnection(88000162.1). 12:14:35:655 CTIOS1-ctios Trace: [call.5000.35287500]::CreateCallConnection(): CallConnection(88000162.1) created successfully. 12:14:35:655 CTIOS1-ctios Trace: [call.5000.35287500.2108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2108), Button Mask(0x203f0001) 12:14:35:655 CTIOS1-ctios Trace: [call.5000.35287500.2108] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:14:35:663 CTIOS1-ctios Trace: >>CG:[agent.5000.242]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5088 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2108 AGID:242 AGInstr:2108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.242 AGAvailStatus:0) 12:14:35:663 CTIOS1-ctios Trace: [agent.5000.242] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:35:664 CTIOS1-ctios Trace: >>CG:[call.5000.35287500]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287500 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287500 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000162 NewConnDevID:88000162 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287500 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518075))) 12:14:35:664 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.242]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:14:35:664 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.242]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:14:35:664 CTIOS1-ctios Trace: >>CG:[call.5000.35287500]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287500 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2108 CallngDevID:88000162 CalldDevID:2108 LstRedirDevID:(null) AnsDevID:2108 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287500 Trnk#:0 TrnkGrp#:0) 12:14:35:664 CTIOS1-ctios Trace: [call.5000.35287500] Found CallConnection(88000162.1). 12:14:35:664 CTIOS1-ctios Trace: [call.5000.35287500] Found CallConnection(88000162.1). 12:14:35:664 CTIOS1-ctios Trace: [call.5000.35287500.88000162] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000162), Button Mask(0xbf01a6) 12:14:35:664 CTIOS1-ctios Trace: [call.5000.35287500.2108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2108), Button Mask(0x20bf01a6) 12:14:35:707 CTIOS1-ctios Trace: ->RCV[BANCOMER25-3828-3368 a=335][call.5000.35287358.2066]:eSingleStepTransferRequest 12:14:35:727 CTIOS1-ctios Trace: >>CG:[call.5000.35287358]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287358 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287358 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2237 NewConnDevID:2237 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287358 ecc:(...)) 12:14:35:727 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287358.2066]:eCallDataUpdateEvent,Msk(68bf01a6) 12:14:35:744 CTIOS1-ctios Trace: [call.5000.35287358] Found CallConnection(2066.0) for device 2066. 12:14:35:744 CTIOS1-ctios Trace: [call.5000.35287358] Found CallConnection(2066.0) for device 2066. 12:14:35:747 CTIOS1-ctios Trace: >>CG:[call.5000.35287358.2066]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287358.2066 MsgID:eTransferCallConf TgtCILClntID:BANCOMER25-3828-3368) 12:14:35:747 CTIOS1-ctios Trace: >>CG:[call.5000.2130706741]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706741 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2237 DNIS:3000 CallrEntrDig:3000 ConnDevID:2066 RCallKeyDay:151064 RCallKeyCID:1268 MsgID:eCallBeginEvent DvrKey:call.5000.2130706741 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517675)) ICMEntUniqID:icm.151064.1268 RCallKeySeq#:3) 12:14:35:748 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706741 12:14:35:748 CTIOS1-ctios Trace: >>CG:[call.5000.35287358]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287358 NumParties:1 SecDevIDTyp:0 SecCID:2130706741 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:2237 SecDevID:2066 TfrgDevID:2066 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287358ConnectedParty[1]:(ConnPtyCID:35287358 ConnPtyDevIDTyp:1 ConnPtyDevID:2237)) 12:14:35:748 CTIOS1-ctios Trace: [call.5000.35287358] Found CallConnection(2066.0). 12:14:35:748 CTIOS1-ctios Trace: >>CG:[call.5000.2130706741]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287358 NumParties:1 SecDevIDTyp:0 SecCID:2130706741 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:2237 SecDevID:2066 TfrgDevID:2066 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706741ConnectedParty[1]:(ConnPtyCID:35287358 ConnPtyDevIDTyp:1 ConnPtyDevID:2237)) 12:14:35:748 CTIOS1-ctios Trace: [call.5000.2130706741]::FindTransferCommonDeviceID Calls [call.5000.35287358] and [call.5000.2130706741] do not appear to have a common Device. Tranferring Device [2066] is set as common device 12:14:35:748 CTIOS1-ctios Trace: [call.5000.35287358] Found CallConnection(2066.0). 12:14:35:749 CTIOS1-ctios Trace: [call.5000.35287358] Found CallConnection(2066.0). 12:14:35:749 CTIOS1-ctios Trace: Removed CallConnection(2066.0). 12:14:35:749 CTIOS1-ctios Trace: Added CallConnection(2237.1). 12:14:35:749 CTIOS1-ctios Trace: [call.5000.2130706741] Moved CallConnection[2237.1] from [call.5000.35287358] to [call.5000.2130706741]. 12:14:35:749 CTIOS1-ctios Trace: >>CG:[call.5000.2130706741]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706741 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706741 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2066 NewConnDevID:2237 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706741) 12:14:35:750 CTIOS1-ctios Trace: >>CG:[call.5000.2130706741]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706741 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2237 RelDevID:2237 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706741) 12:14:35:750 CTIOS1-ctios Trace: >>CG:[call.5000.2130706741]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706741 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2066 MsgID:eCallClearedEvent DvrKey:call.5000.2130706741) 12:14:35:750 CTIOS1-ctios Trace: >>CG:[call.5000.2130706741]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706741 ConnDevIDTyp:1 ConnDevID:2237 MsgID:eCallEndEvent DvrKey:call.5000.2130706741) 12:14:35:750 CTIOS1-ctios Trace: Removed CallConnection(2237.1). 12:14:35:750 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706741 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:14:35:750 CTIOS1-ctios Trace: >>CG:[call.5000.35287358]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287358 ConnDevIDTyp:1 ConnDevID:2237 MsgID:eCallEndEvent DvrKey:call.5000.35287358) 12:14:35:750 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287358 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:14:35:750 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:1) 12:14:35:750 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:14:35:752 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287358.2066]:eTransferCallConf,Msk(68bf01a6) 12:14:35:752 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287358.2066]:eCallTransferredEvent,Msk(68bf01a6) 12:14:35:752 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287358.2066]:eCallTransferredEvent,Msk(68bf01a6) 12:14:35:752 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287358.2066]:eCallEndEvent 12:14:35:752 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:14:35:752 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.335]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:14:35:752 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.335]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:14:35:758 CTIOS1-ctios Trace: >>CG:[call.5000.35287500]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287500 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287500 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000162 NewConnDevID:88000162 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287500 ecc:(...)) 12:14:36:211 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:14:36:212 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:14:36:213 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:14:36:223 CTIOS1-ctios Trace: [call.5000.35287500] Found CallConnection(2108.0) for device 2108. 12:14:36:286 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:14:36:287 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:14:36:287 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:14:36:292 CTIOS1-ctios Trace: [call.5000.35287500] Found CallConnection(2108.0) for device 2108. 12:14:41:175 CTIOS1-ctios Trace: >>CG:[call.5000.35287490]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287490 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:3 LineTyp:7 SGPri:0 MonID:0 ConnDevID:99235 CallngDevID:2000 CalldDevID:99235 LstRedirDevID:(null) AnsDevID:99235 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287490 Trnk#:0 TrnkGrp#:0) 12:14:41:176 CTIOS1-ctios Trace: [call.5000.35287490] Found CallConnection(2000.0). 12:14:41:176 CTIOS1-ctios Trace: [call.5000.35287490.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf01a6) 12:14:41:176 CTIOS1-ctios Trace: [call.5000.35287409.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:14:41:176 CTIOS1-ctios Trace: [call.5000.35287409.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:14:41:176 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287490.2000]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:14:41:176 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:14:41:176 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:14:41:176 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287490.2000]:eCallEstablishedEvent,Msk(68bf01a6) 12:14:41:199 CTIOS1-ctios Trace: ->RCV[BANCOMER29-3684-4108 a=210][call.5000.35287490.2000]:eSetCallDataRequest 12:14:41:205 CTIOS1-ctios Trace: >>CG:[call.5000.35287490]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287490 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287490 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2000 NewConnDevID:2000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287490) 12:14:41:205 CTIOS1-ctios Trace: >>CG:[call.5000.35287490.2000]:eSetCallDataConf(UniqObjID:call.5000.35287490.2000 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER29-3684-4108) 12:14:41:205 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287490.2000]:eCallDataUpdateEvent,Msk(68bf01a6) 12:14:47:201 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(4051.0) for device 4051. 12:14:47:201 CTIOS1-ctios Trace: [call.5000.35287387] Found CallConnection(4051.0) for device 4051. 12:14:47:235 CTIOS1-ctios Trace: >>CG:[call.5000.35287387]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287387 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4051 RelDevID:4051 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287387) 12:14:47:236 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:47:236 CTIOS1-ctios Trace: >>CG:[call.5000.35287387]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287387 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3929224531 RelDevID:3929224531 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287387) 12:14:47:236 CTIOS1-ctios Trace: >>CG:[call.5000.35287387]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287387 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3929224531 MsgID:eCallClearedEvent DvrKey:call.5000.35287387) 12:14:47:236 CTIOS1-ctios Trace: >>CG:[call.5000.35287387]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287387 ConnDevIDTyp:1 ConnDevID:3929224531 MsgID:eCallEndEvent DvrKey:call.5000.35287387) 12:14:47:236 CTIOS1-ctios Trace: Removed CallConnection(3929224531.1). 12:14:47:236 CTIOS1-ctios Trace: Removed CallConnection(4051.0). 12:14:47:236 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287387 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:14:47:236 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:1) 12:14:47:237 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:14:47:237 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:14:47:237 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:14:47:237 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eCallClearedEvent,Msk(3c0000) 12:14:47:237 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287387.4051]:eCallEndEvent 12:14:47:237 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:14:48:524 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4036 ANI:2299898000 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1303 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1303 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1636) 12:14:48:524 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][]:eAgentPrecallEvent 12:14:48:527 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:14:48:528 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:48:528 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eReserved),Msk(0) 12:14:48:639 CTIOS1-ctios Trace: >>CG:[call.5000.35287505]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287505 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2299898000 DNIS:4036 Dialed#:3021 ConnDevID:2299898000 RCallKeyDay:151064 RCallKeyCID:1303 MsgID:eCallBeginEvent DvrKey:call.5000.35287505 ecc:(...) ICMEntUniqID:icm.151064.1303 RCallKeySeq#:2) 12:14:48:639 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287505 12:14:48:639 CTIOS1-ctios Trace: >>CG:[call.5000.35287505]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287505 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2299898000 AlrtgDevID:(null) CallngDevID:2299898000 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287505 Trnk#:0 TrnkGrp#:0) 12:14:48:640 CTIOS1-ctios Trace: [call.5000.35287505]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2299898000. 12:14:48:640 CTIOS1-ctios Trace: CallConnection(2299898000.1) created AgentObject (Device) for DeviceID(2299898000). 12:14:48:640 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:14:48:640 CTIOS1-ctios Trace: Added CallConnection(2299898000.1). 12:14:48:640 CTIOS1-ctios Trace: [call.5000.35287505]::CreateCallConnection(): CallConnection(2299898000.1) created successfully. 12:14:48:641 CTIOS1-ctios Trace: >>CG:[call.5000.35287505]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287505 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2299898000 AlrtgDevID:4036 CallngDevID:2299898000 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287505 Trnk#:0 TrnkGrp#:0) 12:14:48:641 CTIOS1-ctios Trace: [call.5000.35287505] Found CallConnection(2299898000.1) for device 2299898000. 12:14:48:641 CTIOS1-ctios Trace: [call.5000.35287505]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4036. 12:14:48:641 CTIOS1-ctios Trace: [call.5000.35287505] CallConnection(2299898000.1) found DeviceID(4036) AgentID(412). 12:14:48:641 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:14:48:641 CTIOS1-ctios Trace: Added CallConnection(2299898000.1). 12:14:48:641 CTIOS1-ctios Trace: [call.5000.35287505]::CreateCallConnection(): CallConnection(2299898000.1) created successfully. 12:14:48:641 CTIOS1-ctios Trace: [call.5000.35287505.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683f0001) 12:14:48:641 CTIOS1-ctios Trace: [call.5000.35287505.4036] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:14:48:641 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287505.4036]:eCallBeginEvent 12:14:48:642 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287505.4036]:eButtonEnablementMaskChange,Msk(683f0001) 12:14:48:642 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287505.4036]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:14:48:716 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:14:48:716 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:48:716 CTIOS1-ctios Trace: >>CG:[call.5000.35287505]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287505 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287505 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2299898000 NewConnDevID:2299898000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287505 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518088))) 12:14:48:717 CTIOS1-ctios Trace: >>CG:[call.5000.35287505]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287505 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4036 CallngDevID:2299898000 CalldDevID:4036 LstRedirDevID:(null) AnsDevID:4036 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287505 Trnk#:0 TrnkGrp#:0) 12:14:48:717 CTIOS1-ctios Trace: [call.5000.35287505] Found CallConnection(2299898000.1). 12:14:48:717 CTIOS1-ctios Trace: [call.5000.35287505] Found CallConnection(2299898000.1). 12:14:48:717 CTIOS1-ctios Trace: [call.5000.35287505.2299898000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2299898000), Button Mask(0xbf01a6) 12:14:48:717 CTIOS1-ctios Trace: [call.5000.35287505.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf01a6) 12:14:48:717 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:14:48:717 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287505.4036]:eCallDataUpdateEvent,Msk(683f0001) 12:14:48:717 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287505.4036]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:14:48:717 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287505.4036]:eCallEstablishedEvent,Msk(68bf01a6) 12:14:48:735 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35287505.4036]:eSetCallDataRequest 12:14:48:739 CTIOS1-ctios Trace: >>CG:[call.5000.35287505]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287505 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287505 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2299898000 NewConnDevID:2299898000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287505 ecc:(...)) 12:14:48:739 CTIOS1-ctios Trace: >>CG:[call.5000.35287505.4036]:eSetCallDataConf(UniqObjID:call.5000.35287505.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:14:48:739 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287505.4036]:eCallDataUpdateEvent,Msk(68bf01a6) 12:14:48:745 CTIOS1-ctios Trace: [call.5000.35287505] Found CallConnection(4036.0) for device 4036. 12:14:48:746 CTIOS1-ctios Trace: [call.5000.35287505] Found CallConnection(4036.0) for device 4036. 12:14:52:749 CTIOS1-ctios Trace: >>CG:[call.5000.50346848]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:50346848 ConnDevIDTyp:1 ConnDevID:5559320421 MsgID:eCallEndEvent DvrKey:call.5000.50346848) 12:14:52:749 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.50346848 12:14:52:749 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.50346848 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:14:52:853 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4102 ANI:3545420820 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1304 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1304 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1637) 12:14:52:853 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][]:eAgentPrecallEvent 12:14:52:856 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:14:52:856 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:52:856 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eReserved),Msk(0) 12:14:52:975 CTIOS1-ctios Trace: >>CG:[call.5000.35287508]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287508 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3545420820 DNIS:4102 Dialed#:3021 ConnDevID:3545420820 RCallKeyDay:151064 RCallKeyCID:1304 MsgID:eCallBeginEvent DvrKey:call.5000.35287508 ecc:(...) ICMEntUniqID:icm.151064.1304 RCallKeySeq#:2) 12:14:52:975 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287508 12:14:52:975 CTIOS1-ctios Trace: >>CG:[call.5000.35287508]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287508 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3545420820 AlrtgDevID:(null) CallngDevID:3545420820 CalldDevID:4102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287508 Trnk#:0 TrnkGrp#:0) 12:14:52:975 CTIOS1-ctios Trace: [call.5000.35287508]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3545420820. 12:14:52:975 CTIOS1-ctios Trace: CallConnection(3545420820.1) created AgentObject (Device) for DeviceID(3545420820). 12:14:52:975 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:14:52:976 CTIOS1-ctios Trace: Added CallConnection(3545420820.1). 12:14:52:976 CTIOS1-ctios Trace: [call.5000.35287508]::CreateCallConnection(): CallConnection(3545420820.1) created successfully. 12:14:52:976 CTIOS1-ctios Trace: >>CG:[call.5000.35287508]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287508 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3545420820 AlrtgDevID:4102 CallngDevID:3545420820 CalldDevID:4102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287508 Trnk#:0 TrnkGrp#:0) 12:14:52:976 CTIOS1-ctios Trace: [call.5000.35287508] Found CallConnection(3545420820.1) for device 3545420820. 12:14:52:976 CTIOS1-ctios Trace: [call.5000.35287508]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4102. 12:14:52:976 CTIOS1-ctios Trace: [call.5000.35287508] CallConnection(3545420820.1) found DeviceID(4102) AgentID(434). 12:14:52:976 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:14:52:976 CTIOS1-ctios Trace: Added CallConnection(3545420820.1). 12:14:52:976 CTIOS1-ctios Trace: [call.5000.35287508]::CreateCallConnection(): CallConnection(3545420820.1) created successfully. 12:14:52:976 CTIOS1-ctios Trace: [call.5000.35287508.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x683f0001) 12:14:52:976 CTIOS1-ctios Trace: [call.5000.35287508.4102] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:14:52:977 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287508.4102]:eCallBeginEvent 12:14:52:977 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287508.4102]:eButtonEnablementMaskChange,Msk(683f0001) 12:14:52:977 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287508.4102]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:14:53:054 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:14:53:054 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:53:054 CTIOS1-ctios Trace: >>CG:[call.5000.35287508]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287508 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287508 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3545420820 NewConnDevID:3545420820 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287508 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518092))) 12:14:53:055 CTIOS1-ctios Trace: >>CG:[call.5000.35287508]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287508 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4102 CallngDevID:3545420820 CalldDevID:4102 LstRedirDevID:(null) AnsDevID:4102 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287508 Trnk#:0 TrnkGrp#:0) 12:14:53:055 CTIOS1-ctios Trace: [call.5000.35287508] Found CallConnection(3545420820.1). 12:14:53:055 CTIOS1-ctios Trace: [call.5000.35287508] Found CallConnection(3545420820.1). 12:14:53:055 CTIOS1-ctios Trace: [call.5000.35287508.3545420820] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3545420820), Button Mask(0xbf01a6) 12:14:53:055 CTIOS1-ctios Trace: [call.5000.35287508.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x68bf01a6) 12:14:53:055 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eTalking),Msk(0) 12:14:53:056 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287508.4102]:eCallDataUpdateEvent,Msk(683f0001) 12:14:53:056 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287508.4102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:14:53:056 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287508.4102]:eCallEstablishedEvent,Msk(68bf01a6) 12:14:53:067 CTIOS1-ctios Trace: ->RCV[bancomer17-3260-1520 a=434][call.5000.35287508.4102]:eSetCallDataRequest 12:14:53:073 CTIOS1-ctios Trace: >>CG:[call.5000.35287508]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287508 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287508 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3545420820 NewConnDevID:3545420820 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287508 ecc:(...)) 12:14:53:074 CTIOS1-ctios Trace: >>CG:[call.5000.35287508.4102]:eSetCallDataConf(UniqObjID:call.5000.35287508.4102 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3260-1520) 12:14:53:074 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287508.4102]:eCallDataUpdateEvent,Msk(68bf01a6) 12:14:53:091 CTIOS1-ctios Trace: [call.5000.35287508] Found CallConnection(4102.0) for device 4102. 12:14:53:092 CTIOS1-ctios Trace: [call.5000.35287508] Found CallConnection(4102.0) for device 4102. 12:14:53:507 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:180 SGID:5055 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2030 ANI:7757534099 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1299 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1299 RCallKeySeq#:1 CallTypIDTag:5015 PreCallIIDTag:1631) 12:14:53:510 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:14:53:511 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:53:511 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.224]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:14:53:511 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.224]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:14:53:569 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287511 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:7757534099 DNIS:2030 Dialed#:3009 ConnDevID:7757534099 RCallKeyDay:151064 RCallKeyCID:1299 MsgID:eCallBeginEvent DvrKey:call.5000.35287511 ecc:(...) ICMEntUniqID:icm.151064.1299 RCallKeySeq#:2) 12:14:53:569 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287511 12:14:53:569 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287511 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:7757534099 AlrtgDevID:(null) CallngDevID:7757534099 CalldDevID:2030 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287511 Trnk#:0 TrnkGrp#:0) 12:14:53:569 CTIOS1-ctios Trace: [call.5000.35287511]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 7757534099. 12:14:53:570 CTIOS1-ctios Trace: CallConnection(7757534099.1) created AgentObject (Device) for DeviceID(7757534099). 12:14:53:570 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:14:53:570 CTIOS1-ctios Trace: Added CallConnection(7757534099.1). 12:14:53:570 CTIOS1-ctios Trace: [call.5000.35287511]::CreateCallConnection(): CallConnection(7757534099.1) created successfully. 12:14:53:570 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287511 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:180 SGID:5055 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:7757534099 AlrtgDevID:2030 CallngDevID:7757534099 CalldDevID:2030 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287511 Trnk#:0 TrnkGrp#:0) 12:14:53:570 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(7757534099.1) for device 7757534099. 12:14:53:570 CTIOS1-ctios Trace: [call.5000.35287511]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2030. 12:14:53:570 CTIOS1-ctios Trace: [call.5000.35287511] CallConnection(7757534099.1) found DeviceID(2030) AgentID(224). 12:14:53:570 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:14:53:570 CTIOS1-ctios Trace: Added CallConnection(7757534099.1). 12:14:53:570 CTIOS1-ctios Trace: [call.5000.35287511]::CreateCallConnection(): CallConnection(7757534099.1) created successfully. 12:14:53:571 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x203f0001) 12:14:53:571 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:14:53:576 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:14:53:576 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:14:53:576 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287511 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287511 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:7757534099 NewConnDevID:7757534099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287511 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518093))) 12:14:53:577 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287511 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:180 SGID:5055 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2030 CallngDevID:7757534099 CalldDevID:2030 LstRedirDevID:(null) AnsDevID:2030 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287511 Trnk#:0 TrnkGrp#:0) 12:14:53:577 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(7757534099.1). 12:14:53:577 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(7757534099.1). 12:14:53:577 CTIOS1-ctios Trace: [call.5000.35287511.7757534099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(7757534099), Button Mask(0xbf01a6) 12:14:53:577 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf01a6) 12:14:53:577 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.224]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:14:53:577 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.224]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:14:53:647 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287511 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287511 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:7757534099 NewConnDevID:7757534099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287511 ecc:(...)) 12:14:54:114 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:14:54:122 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:15:01:019 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2240 ANI:5555976657 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1302 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1302 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1635) 12:15:01:019 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][]:eAgentPrecallEvent 12:15:01:024 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:0) 12:15:01:024 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:15:01:025 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eReserved),Msk(0) 12:15:01:025 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.298]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:15:01:025 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.298]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:15:01:078 CTIOS1-ctios Trace: >>CG:[call.5000.35287514]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287514 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5555976657 DNIS:2240 Dialed#:3009 ConnDevID:5555976657 RCallKeyDay:151064 RCallKeyCID:1302 MsgID:eCallBeginEvent DvrKey:call.5000.35287514 ecc:(...) ICMEntUniqID:icm.151064.1302 RCallKeySeq#:2) 12:15:01:078 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287514 12:15:01:078 CTIOS1-ctios Trace: >>CG:[call.5000.35287514]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287514 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:5555976657 AlrtgDevID:(null) CallngDevID:5555976657 CalldDevID:2240 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287514 Trnk#:0 TrnkGrp#:0) 12:15:01:079 CTIOS1-ctios Trace: [call.5000.35287514]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 5555976657. 12:15:01:079 CTIOS1-ctios Trace: CallConnection(5555976657.1) created AgentObject (Device) for DeviceID(5555976657). 12:15:01:079 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:15:01:079 CTIOS1-ctios Trace: Added CallConnection(5555976657.1). 12:15:01:079 CTIOS1-ctios Trace: [call.5000.35287514]::CreateCallConnection(): CallConnection(5555976657.1) created successfully. 12:15:01:079 CTIOS1-ctios Trace: >>CG:[call.5000.35287514]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287514 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:5555976657 AlrtgDevID:2240 CallngDevID:5555976657 CalldDevID:2240 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287514 Trnk#:0 TrnkGrp#:0) 12:15:01:079 CTIOS1-ctios Trace: [call.5000.35287514] Found CallConnection(5555976657.1) for device 5555976657. 12:15:01:079 CTIOS1-ctios Trace: [call.5000.35287514]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2240. 12:15:01:079 CTIOS1-ctios Trace: [call.5000.35287514] CallConnection(5555976657.1) found DeviceID(2240) AgentID(298). 12:15:01:079 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:15:01:079 CTIOS1-ctios Trace: Added CallConnection(5555976657.1). 12:15:01:079 CTIOS1-ctios Trace: [call.5000.35287514]::CreateCallConnection(): CallConnection(5555976657.1) created successfully. 12:15:01:080 CTIOS1-ctios Trace: [call.5000.35287514.2240] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2240), Button Mask(0x683f0001) 12:15:01:080 CTIOS1-ctios Trace: [call.5000.35287514.2240] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:15:01:080 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287514.2240]:eCallBeginEvent 12:15:01:080 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287514.2240]:eButtonEnablementMaskChange,Msk(683f0001) 12:15:01:080 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287514.2240]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:15:01:086 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:0) 12:15:01:086 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:15:01:086 CTIOS1-ctios Trace: >>CG:[call.5000.35287514]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287514 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287514 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5555976657 NewConnDevID:5555976657 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287514 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518100))) 12:15:01:086 CTIOS1-ctios Trace: >>CG:[call.5000.35287514]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287514 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2240 CallngDevID:5555976657 CalldDevID:2240 LstRedirDevID:(null) AnsDevID:2240 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287514 Trnk#:0 TrnkGrp#:0) 12:15:01:086 CTIOS1-ctios Trace: [call.5000.35287514] Found CallConnection(5555976657.1). 12:15:01:086 CTIOS1-ctios Trace: [call.5000.35287514] Found CallConnection(5555976657.1). 12:15:01:086 CTIOS1-ctios Trace: [call.5000.35287514.5555976657] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(5555976657), Button Mask(0xbf01a6) 12:15:01:086 CTIOS1-ctios Trace: [call.5000.35287514.2240] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2240), Button Mask(0x68bf01a6) 12:15:01:086 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eTalking),Msk(0) 12:15:01:086 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.298]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:15:01:086 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.298]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:15:01:087 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287514.2240]:eCallDataUpdateEvent,Msk(683f0001) 12:15:01:087 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287514.2240]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:15:01:087 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287514.2240]:eCallEstablishedEvent,Msk(68bf01a6) 12:15:01:118 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][call.5000.35287514.2240]:eSetCallDataRequest 12:15:01:124 CTIOS1-ctios Trace: >>CG:[call.5000.35287514]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287514 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287514 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5555976657 NewConnDevID:5555976657 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287514 ecc:(...)) 12:15:01:124 CTIOS1-ctios Trace: >>CG:[call.5000.35287514.2240]:eSetCallDataConf(UniqObjID:call.5000.35287514.2240 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER53-4112-2404) 12:15:01:125 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287514.2240]:eCallDataUpdateEvent,Msk(68bf01a6) 12:15:01:613 CTIOS1-ctios Trace: [call.5000.35287514] Found CallConnection(2240.0) for device 2240. 12:15:01:615 CTIOS1-ctios Trace: [call.5000.35287514] Found CallConnection(2240.0) for device 2240. 12:15:02:406 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0) for device 2090. 12:15:02:407 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0) for device 2090. 12:15:02:417 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:15:02:417 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:15:02:417 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287300 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2090 HldgDevID:2090 MsgID:eCallHeldEvent DvrKey:call.5000.35287300) 12:15:02:417 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0). 12:15:02:417 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x68bf000a) 12:15:02:417 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eHold),Msk(0) 12:15:02:417 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eHold),Msk(0) 12:15:02:417 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eHold),Msk(0) 12:15:02:417 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(68bf000a) 12:15:02:417 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]: eCallHeldEvent,Msk(68bf000a) 12:15:02:423 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:15:02:423 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:15:02:423 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287517 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2090 RCallKeyDay:151064 RCallKeyCID:1252 MsgID:eCallBeginEvent DvrKey:call.5000.35287517 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517531)) ICMEntUniqID:icm.151064.1252 RCallKeySeq#:5) 12:15:02:423 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287517 12:15:02:423 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287517 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2090 CallngDevID:2090 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287517 COCConnCID:35287300 COCCallConnDevIDTyp:0 COCCallConnDevID:2090) 12:15:02:424 CTIOS1-ctios Trace: [call.5000.35287517] CallConnection(2090.0) found DeviceID(2090) AgentID(236). 12:15:02:424 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:15:02:424 CTIOS1-ctios Trace: Added CallConnection(2090.0). 12:15:02:424 CTIOS1-ctios Trace: [call.5000.35287517]::CreateCallConnection(): CallConnection(2090.0) created successfully. 12:15:02:424 CTIOS1-ctios Trace: [call.5000.35287517.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1000) 12:15:02:424 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1000) 12:15:02:424 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:15:02:424 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:15:02:425 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:15:02:425 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]:eButtonEnablementMaskChange,Msk(683c1000) 12:15:02:425 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(683c1000) 12:15:02:425 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]:eCallBeginEvent,Msk(683c1000) 12:15:02:425 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]:eCallServiceInitiatedEvent,Msk(683c1000) 12:15:06:903 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][agent.5000.298]:eSetAgentStateRequest(eNotReady) 12:15:06:903 CTIOS1-ctios Trace: [call.5000.35287514.2240] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2240), Button Mask(0x48bf01a6) 12:15:06:903 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287514.2240]:eButtonEnablementMaskChange,Msk(48bf01a6) 12:15:06:909 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eSetAgentStateConf(UniqObjID:agent.5000.298 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER53-4112-2404) 12:15:06:909 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eSetAgentStateConf 12:15:07:873 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287517 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287517 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3010 ConnDevID:2090 NewConnDevID:2090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287517 ecc:(...)) 12:15:07:873 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287517 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2090 CallngDevID:2090 CalldDevID:3010 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287517) 12:15:07:873 CTIOS1-ctios Trace: [call.5000.35287517] Found CallConnection(2090.0) for device 2090. 12:15:07:873 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]:eCallDataUpdateEvent,Msk(683c1000) 12:15:07:874 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]:eCallOriginatedEvent,Msk(683c1000) 12:15:07:914 CTIOS1-ctios Trace: [call.5000.35287517] Found CallConnection(2090.0) for device 2090. 12:15:07:916 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287517 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287517 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090 NewConnDevID:2090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287517 ecc:(...)) 12:15:07:917 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287517 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3010 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287517 Trnk#:0 TrnkGrp#:0) 12:15:07:917 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287517 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287517 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090 NewConnDevID:2090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287517 ecc:(...)) 12:15:07:917 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287517 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3010 CallngDevID:2090 CalldDevID:3010 LstRedirDevID:(null) AnsDevID:3010 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287517 Trnk#:0 TrnkGrp#:0) 12:15:07:918 CTIOS1-ctios Trace: [call.5000.35287517] Found CallConnection(2090.0). 12:15:07:918 CTIOS1-ctios Trace: [call.5000.35287517.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1a40) 12:15:07:918 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1a40) 12:15:07:918 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1a40) 12:15:07:918 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]:eCallDataUpdateEvent,Msk(683c1000) 12:15:07:918 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]:eCallReachedNetworkEvent,Msk(683c1000) 12:15:07:918 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]:eCallDataUpdateEvent,Msk(683c1000) 12:15:07:918 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]:eButtonEnablementMaskChange,Msk(683c1a40) 12:15:07:918 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(683c1a40) 12:15:07:918 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(683c1a40) 12:15:07:919 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]:eCallEstablishedEvent,Msk(683c1a40) 12:15:07:922 CTIOS1-ctios Trace: [call.5000.35287517] Found CallConnection(2090.0) for device 2090. 12:15:08:076 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287517.2090]:eSetCallDataRequest 12:15:08:082 CTIOS1-ctios Trace: >>CG:[call.5000.35287517.2090]:eSetCallDataConf(UniqObjID:call.5000.35287517.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:15:10:636 CTIOS1-ctios Trace: >>CG:[agent.5000.216]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5025 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2078 AGID:216 AGInstr:2078 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.216 AGAvailStatus:1) 12:15:10:637 CTIOS1-ctios Trace: [agent.5000.216] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:15:10:637 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.216]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:15:10:637 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.216]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:15:14:004 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:120 SGID:5046 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2033 ANI:2090 UsrToUsrInfo:(null) Dialed#:3010 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1305 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1305 RCallKeySeq#:1 CallTypIDTag:5011 PreCallIIDTag:1638) 12:15:14:005 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][]:eAgentPrecallEvent 12:15:14:008 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:15:14:008 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:15:14:008 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eReserved),Msk(0) 12:15:14:008 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.215]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:15:14:008 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.215]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:15:14:023 CTIOS1-ctios Trace: [call.5000.35287517] Found CallConnection(2090.0) for device 2090. 12:15:14:032 CTIOS1-ctios Trace: >>CG:[call.5000.35287520]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287520 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2090 DNIS:2033 Dialed#:3010 ConnDevID:88000163 RCallKeyDay:151064 RCallKeyCID:1305 MsgID:eCallBeginEvent DvrKey:call.5000.35287520 ecc:(...) ICMEntUniqID:icm.151064.1305 RCallKeySeq#:2) 12:15:14:032 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287520 12:15:14:033 CTIOS1-ctios Trace: >>CG:[call.5000.35287520]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287520 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000163 AlrtgDevID:(null) CallngDevID:88000163 CalldDevID:2033 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287520 Trnk#:0 TrnkGrp#:0) 12:15:14:033 CTIOS1-ctios Trace: [call.5000.35287520]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000163. 12:15:14:033 CTIOS1-ctios Trace: >>CG:[call.5000.35287520]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287520 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:120 SGID:5046 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000163 AlrtgDevID:2033 CallngDevID:88000163 CalldDevID:2033 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287520 Trnk#:0 TrnkGrp#:0) 12:15:14:033 CTIOS1-ctios Trace: CallConnection(88000163.1) created AgentObject (Device) for DeviceID(88000163). 12:15:14:033 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:15:14:033 CTIOS1-ctios Trace: Added CallConnection(88000163.1). 12:15:14:033 CTIOS1-ctios Trace: [call.5000.35287520]::CreateCallConnection(): CallConnection(88000163.1) created successfully. 12:15:14:033 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(88000163.1) for device 88000163. 12:15:14:033 CTIOS1-ctios Trace: [call.5000.35287520]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2033. 12:15:14:033 CTIOS1-ctios Trace: [call.5000.35287520] CallConnection(88000163.1) found DeviceID(2033) AgentID(215). 12:15:14:033 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:15:14:033 CTIOS1-ctios Trace: Added CallConnection(88000163.1). 12:15:14:033 CTIOS1-ctios Trace: [call.5000.35287520]::CreateCallConnection(): CallConnection(88000163.1) created successfully. 12:15:14:033 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eCallBeginEvent 12:15:14:033 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x683f0001) 12:15:14:033 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:15:14:033 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(683f0001) 12:15:14:033 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:15:14:037 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:15:14:037 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:15:14:037 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eTalking),Msk(0) 12:15:14:037 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.215]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:15:14:037 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.215]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:15:14:037 CTIOS1-ctios Trace: >>CG:[call.5000.35287520]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287520 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287520 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000163 NewConnDevID:88000163 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287520 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518113))) 12:15:14:037 CTIOS1-ctios Trace: >>CG:[call.5000.35287520]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287520 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:120 SGID:5046 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2033 CallngDevID:88000163 CalldDevID:2033 LstRedirDevID:(null) AnsDevID:2033 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287520 Trnk#:0 TrnkGrp#:0) 12:15:14:037 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eCallDataUpdateEvent,Msk(683f0001) 12:15:14:037 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(88000163.1). 12:15:14:037 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(88000163.1). 12:15:14:037 CTIOS1-ctios Trace: [call.5000.35287520.88000163] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000163), Button Mask(0xbf01a6) 12:15:14:037 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf01a6) 12:15:14:037 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:15:14:037 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eCallEstablishedEvent,Msk(68bf01a6) 12:15:14:109 CTIOS1-ctios Trace: ->RCV[bancomer51-3952-4040 a=215][call.5000.35287520.2033]:eSetCallDataRequest 12:15:14:114 CTIOS1-ctios Trace: >>CG:[call.5000.35287520]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287520 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287520 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000163 NewConnDevID:88000163 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287520 ecc:(...)) 12:15:14:115 CTIOS1-ctios Trace: >>CG:[call.5000.35287520.2033]:eSetCallDataConf(UniqObjID:call.5000.35287520.2033 MsgID:eSetCallDataConf TgtCILClntID:bancomer51-3952-4040) 12:15:14:115 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eCallDataUpdateEvent,Msk(68bf01a6) 12:15:14:546 CTIOS1-ctios Trace: [call.5000.35287517] Found CallConnection(2090.0) for device 2090. 12:15:14:550 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:15:14:557 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:15:40:990 CTIOS1-ctios Trace: >>CG:[call.5000.35287523]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287523 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4057.4058.2 MsgID:eCallBeginEvent DvrKey:call.5000.35287523 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518140))) 12:15:40:991 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287523 12:15:40:991 CTIOS1-ctios Trace: >>CG:[call.5000.35287523]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287523 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4057.4058.2 CallngDevID:4057 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287523 CallngDevIDFull:4057.4058.2) 12:15:40:991 CTIOS1-ctios Trace: [call.5000.35287523] CallConnection(4057.4058.2.0) found DeviceID(4057) AgentID(419). 12:15:40:991 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:15:40:991 CTIOS1-ctios Trace: Added CallConnection(4057.4058.2.0). 12:15:40:991 CTIOS1-ctios Trace: [call.5000.35287523]::CreateCallConnection(): CallConnection(4057.4058.2.0) created successfully. 12:15:40:991 CTIOS1-ctios Trace: [call.5000.35287523.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf0002) 12:15:40:991 CTIOS1-ctios Trace: [call.5000.35287427.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:15:40:991 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:15:40:991 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eButtonEnablementMaskChange,Msk(28bf0002) 12:15:40:991 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:15:40:992 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:15:40:992 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eCallBeginEvent,Msk(28bf0002) 12:15:40:992 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eCallServiceInitiatedEvent,Msk(28bf0002) 12:15:41:121 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:15:41:121 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:15:41:128 CTIOS1-ctios Trace: >>CG:[call.5000.35287523]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287523 CallTyp:38 ConnDevIDTyp:0 NewConnCID:35287523 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3022 ConnDevID:4057.4058.2 NewConnDevID:4057.4058.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287523) 12:15:41:128 CTIOS1-ctios Trace: >>CG:[call.5000.35287523]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287523 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4057.4058.2 CallngDevID:4057 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287523 CallngDevIDFull:4057.4058.2) 12:15:41:128 CTIOS1-ctios Trace: [call.5000.35287523] Found CallConnection(4057.4058.2.0) for device 4057. 12:15:41:129 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eCallDataUpdateEvent,Msk(28bf0002) 12:15:41:129 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eCallOriginatedEvent,Msk(28bf0002) 12:15:41:160 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:15:41:161 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:15:41:173 CTIOS1-ctios Trace: >>CG:[call.5000.35287427]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287427 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4057.4058.2 HldgDevID:4057 MsgID:eCallHeldEvent DvrKey:call.5000.35287427 HldgDevIDFull:4057.4058.2) 12:15:41:173 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0). 12:15:41:173 CTIOS1-ctios Trace: [call.5000.35287427.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf000a) 12:15:41:173 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:15:41:173 CTIOS1-ctios Trace: [call.5000.35287523.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf0002) 12:15:41:173 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eButtonEnablementMaskChange,Msk(28bf000a) 12:15:41:173 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:15:41:174 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eButtonEnablementMaskChange,Msk(28bf0002) 12:15:41:174 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]: eCallHeldEvent,Msk(28bf000a) 12:15:41:182 CTIOS1-ctios Trace: [call.5000.35287523] Found CallConnection(4057.4058.2.0) for device 4057. 12:15:41:182 CTIOS1-ctios Trace: [call.5000.35287523] Found CallConnection(4057.4058.2.0) for device 4057. 12:15:41:184 CTIOS1-ctios Trace: >>CG:[call.5000.35287523]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287523 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287523 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4057.4058.2 NewConnDevID:4057.4058.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287523) 12:15:41:185 CTIOS1-ctios Trace: >>CG:[call.5000.35287523]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287523 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:11 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287523 Trnk#:0 TrnkGrp#:0) 12:15:41:185 CTIOS1-ctios Trace: >>CG:[call.5000.35287523]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287523 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:2 LineTyp:11 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4057 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287523 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4057.4058.2) 12:15:41:185 CTIOS1-ctios Trace: [call.5000.35287523] Found CallConnection(4057.4058.2.0). 12:15:41:185 CTIOS1-ctios Trace: [call.5000.35287523.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:15:41:185 CTIOS1-ctios Trace: [call.5000.35287427.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf000a) 12:15:41:185 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:15:41:185 CTIOS1-ctios Trace: [call.5000.35287427.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf000a) 12:15:41:185 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:15:41:185 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eCallDataUpdateEvent,Msk(28bf0002) 12:15:41:185 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eCallReachedNetworkEvent,Msk(28bf0002) 12:15:41:185 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:15:41:186 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eButtonEnablementMaskChange,Msk(28bf000a) 12:15:41:186 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:15:41:186 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eButtonEnablementMaskChange,Msk(28bf000a) 12:15:41:186 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:15:41:186 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eCallEstablishedEvent,Msk(28bf01a6) 12:15:41:203 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][call.5000.35287523.4057]:eSetCallDataRequest 12:15:41:207 CTIOS1-ctios Trace: >>CG:[call.5000.35287523]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287523 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287523 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4057.4058.2 NewConnDevID:4057.4058.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287523) 12:15:41:207 CTIOS1-ctios Trace: >>CG:[call.5000.35287523.4057]:eSetCallDataConf(UniqObjID:call.5000.35287523.4057 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3648-3756) 12:15:41:207 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eCallDataUpdateEvent,Msk(28bf01a6) 12:15:41:237 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:15:41:238 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:15:52:968 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2096 ANI:8646160113 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1306 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1306 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1639) 12:15:52:972 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:15:52:972 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:15:52:972 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:15:52:972 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:15:53:013 CTIOS1-ctios Trace: [call.5000.35287517] Found CallConnection(2090.0) for device 2090. 12:15:53:014 CTIOS1-ctios Trace: [call.5000.35287517] Found CallConnection(2090.0) for device 2090. 12:15:53:020 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:15:53:020 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:15:53:028 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287517 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287517 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090 NewConnDevID:2090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287517 ecc:(...)) 12:15:53:028 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287517 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2033 CallngDevID:2090 CalldDevID:3010 LstRedirDevID:(null) AnsDevID:2033 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287517 Trnk#:0 TrnkGrp#:0) 12:15:53:028 CTIOS1-ctios Trace: [call.5000.35287517] Found CallConnection(2090.0). 12:15:53:028 CTIOS1-ctios Trace: [call.5000.35287517.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1a40) 12:15:53:028 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1a40) 12:15:53:028 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1a40) 12:15:53:029 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:15:53:029 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:15:53:029 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287517 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2090 HldgDevID:2090 MsgID:eCallHeldEvent DvrKey:call.5000.35287517) 12:15:53:029 CTIOS1-ctios Trace: [call.5000.35287517] Found CallConnection(2090.0). 12:15:53:029 CTIOS1-ctios Trace: [call.5000.35287517.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c0008) 12:15:53:029 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c0008) 12:15:53:029 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]:eCallDataUpdateEvent,Msk(683c1a40) 12:15:53:029 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]:eButtonEnablementMaskChange,Msk(683c1a40) 12:15:53:029 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(683c1a40) 12:15:53:029 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(683c1a40) 12:15:53:029 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]:eCallEstablishedEvent,Msk(683c1a40) 12:15:53:029 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eHold),Msk(0) 12:15:53:030 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eHold),Msk(0) 12:15:53:030 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eHold),Msk(0) 12:15:53:030 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]:eButtonEnablementMaskChange,Msk(683c0008) 12:15:53:030 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(683c0008) 12:15:53:030 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]: eCallHeldEvent,Msk(683c0008) 12:15:53:041 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:15:53:041 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:15:53:041 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287300 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2090 RetrvDevID:2090 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287300) 12:15:53:041 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0). 12:15:53:041 CTIOS1-ctios Trace: [call.5000.35287300.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1800) 12:15:53:042 CTIOS1-ctios Trace: [call.5000.35287517.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1800) 12:15:53:042 CTIOS1-ctios Trace: [call.5000.35287517.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1800) 12:15:53:042 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:15:53:042 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:15:53:042 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:15:53:042 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eButtonEnablementMaskChange,Msk(683c1800) 12:15:53:042 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]:eButtonEnablementMaskChange,Msk(683c1800) 12:15:53:042 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]:eButtonEnablementMaskChange,Msk(683c1800) 12:15:53:042 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallRetrievedEvent,Msk(683c1800) 12:15:53:044 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0) for device 2090. 12:15:53:074 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0) for device 2090. 12:15:53:081 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287526 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8646160113 DNIS:2096 Dialed#:3009 ConnDevID:8646160113 RCallKeyDay:151064 RCallKeyCID:1306 MsgID:eCallBeginEvent DvrKey:call.5000.35287526 ecc:(...) ICMEntUniqID:icm.151064.1306 RCallKeySeq#:2) 12:15:53:081 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287526 12:15:53:082 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287526 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8646160113 AlrtgDevID:(null) CallngDevID:8646160113 CalldDevID:2096 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287526 Trnk#:0 TrnkGrp#:0) 12:15:53:082 CTIOS1-ctios Trace: [call.5000.35287526]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8646160113. 12:15:53:082 CTIOS1-ctios Trace: CallConnection(8646160113.1) created AgentObject (Device) for DeviceID(8646160113). 12:15:53:082 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:15:53:082 CTIOS1-ctios Trace: Added CallConnection(8646160113.1). 12:15:53:082 CTIOS1-ctios Trace: [call.5000.35287526]::CreateCallConnection(): CallConnection(8646160113.1) created successfully. 12:15:53:082 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287526 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8646160113 AlrtgDevID:2096 CallngDevID:8646160113 CalldDevID:2096 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287526 Trnk#:0 TrnkGrp#:0) 12:15:53:083 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(8646160113.1) for device 8646160113. 12:15:53:083 CTIOS1-ctios Trace: [call.5000.35287526]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2096. 12:15:53:083 CTIOS1-ctios Trace: [call.5000.35287526] CallConnection(8646160113.1) found DeviceID(2096) AgentID(238). 12:15:53:083 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:15:53:083 CTIOS1-ctios Trace: Added CallConnection(8646160113.1). 12:15:53:083 CTIOS1-ctios Trace: [call.5000.35287526]::CreateCallConnection(): CallConnection(8646160113.1) created successfully. 12:15:53:083 CTIOS1-ctios Trace: [call.5000.35287526.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x203f0001) 12:15:53:083 CTIOS1-ctios Trace: [call.5000.35287526.2096] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:15:53:113 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287517.2090]:eSetCallDataRequest 12:15:53:117 CTIOS1-ctios Trace: >>CG:[call.5000.35287517.2090]:eSetCallDataConf(UniqObjID:call.5000.35287517.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:15:53:158 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:15:53:159 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:15:53:159 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287526 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287526 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8646160113 NewConnDevID:8646160113 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287526 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518152))) 12:15:53:159 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287526 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:8646160113 CalldDevID:2096 LstRedirDevID:(null) AnsDevID:2096 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287526 Trnk#:0 TrnkGrp#:0) 12:15:53:160 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(8646160113.1). 12:15:53:160 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(8646160113.1). 12:15:53:160 CTIOS1-ctios Trace: [call.5000.35287526.8646160113] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8646160113), Button Mask(0xbf01a6) 12:15:53:160 CTIOS1-ctios Trace: [call.5000.35287526.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf01a6) 12:15:53:160 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:15:53:160 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:15:53:180 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287526 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287526 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8646160113 NewConnDevID:8646160113 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287526 ecc:(...)) 12:15:53:193 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2096.0) for device 2096. 12:15:53:193 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2096.0) for device 2096. 12:15:53:295 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287300.2090]:eSetCallDataRequest 12:15:53:300 CTIOS1-ctios Trace: >>CG:[call.5000.35287300.2090]:eSetCallDataConf(UniqObjID:call.5000.35287300.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:15:53:764 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:15:53:921 CTIOS1-ctios Trace: [call.5000.35287523] Found CallConnection(4057.4058.2.0) for device 4057. 12:15:53:922 CTIOS1-ctios Trace: [call.5000.35287523] Found CallConnection(4057.4058.2.0) for device 4057. 12:15:53:932 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:15:53:938 CTIOS1-ctios Trace: >>CG:[call.5000.35287523]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287523 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4057.4058.2 HldgDevID:4057 MsgID:eCallHeldEvent DvrKey:call.5000.35287523 HldgDevIDFull:4057.4058.2) 12:15:53:938 CTIOS1-ctios Trace: [call.5000.35287523] Found CallConnection(4057.4058.2.0). 12:15:53:938 CTIOS1-ctios Trace: [call.5000.35287523.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf000a) 12:15:53:938 CTIOS1-ctios Trace: [call.5000.35287427.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf000a) 12:15:53:938 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:15:53:938 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eButtonEnablementMaskChange,Msk(28bf000a) 12:15:53:938 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eButtonEnablementMaskChange,Msk(28bf000a) 12:15:53:938 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:15:53:938 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]: eCallHeldEvent,Msk(28bf000a) 12:15:53:976 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:15:53:977 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:15:53:988 CTIOS1-ctios Trace: >>CG:[call.5000.35287427]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287427 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4057.4058.2 RetrvDevID:4057 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287427 RetrvDevIDFull:4057.4058.2) 12:15:53:988 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0). 12:15:53:988 CTIOS1-ctios Trace: [call.5000.35287427.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:15:53:988 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:15:53:988 CTIOS1-ctios Trace: [call.5000.35287523.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf000a) 12:15:53:988 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:15:53:988 CTIOS1-ctios Trace: [call.5000.35287523.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf000a) 12:15:53:988 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:15:53:988 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:15:53:988 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eButtonEnablementMaskChange,Msk(28bf000a) 12:15:53:989 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:15:53:989 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eButtonEnablementMaskChange,Msk(28bf000a) 12:15:53:989 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eCallRetrievedEvent,Msk(28bf01a6) 12:15:54:000 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][call.5000.35287427.4057]:eSetCallDataRequest 12:15:54:005 CTIOS1-ctios Trace: >>CG:[call.5000.35287427.4057]:eSetCallDataConf(UniqObjID:call.5000.35287427.4057 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3648-3756) 12:15:54:255 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:15:54:256 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:15:54:260 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:15:54:260 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:15:59:361 CTIOS1-ctios Trace: ->RCV[bancomer17-1616-2224 a=274][agent.5000.274]:eSetAgentStateRequest(eNotReady) 12:15:59:361 CTIOS1-ctios Trace: [call.5000.35287444.2180] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2180), Button Mask(0x48bf01a6) 12:15:59:361 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287444.2180]:eButtonEnablementMaskChange,Msk(48bf01a6) 12:15:59:365 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eSetAgentStateConf(UniqObjID:agent.5000.274 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-1616-2224) 12:15:59:365 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eSetAgentStateConf 12:16:05:562 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:16:05:562 CTIOS1-ctios Trace: [call.5000.35287427] Found CallConnection(4057.4058.2.0) for device 4057. 12:16:05:565 CTIOS1-ctios Trace: >>CG:[call.5000.35287427]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287427 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4057.4058.2 RelDevID:4057 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287427 RelDevIDFull:4057.4058.2) 12:16:05:566 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:05:566 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:16:05:566 CTIOS1-ctios Trace: [call.5000.35287523.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf000a) 12:16:05:566 CTIOS1-ctios Trace: Removed CallConnection(4057.4058.2.0). 12:16:05:566 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:16:05:566 CTIOS1-ctios Trace: [call.5000.35287523.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf000a) 12:16:05:566 CTIOS1-ctios Trace: >>CG:[call.5000.35287427]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287427 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287427) 12:16:05:566 CTIOS1-ctios Trace: >>CG:[call.5000.35287427]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287427 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:4126 RelDevID:4126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287427) 12:16:05:566 CTIOS1-ctios Trace: >>CG:[call.5000.35287427]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287427 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4057.4058.2 MsgID:eCallClearedEvent DvrKey:call.5000.35287427) 12:16:05:566 CTIOS1-ctios Trace: >>CG:[call.5000.35287427]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287427 ConnDevIDTyp:0 ConnDevID:4057.4058.2 MsgID:eCallEndEvent DvrKey:call.5000.35287427) 12:16:05:566 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287427 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:16:05:567 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:16:05:567 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eButtonEnablementMaskChange,Msk(28bf000a) 12:16:05:567 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287427.4057]:eCallEndEvent 12:16:05:567 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:16:05:567 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eButtonEnablementMaskChange,Msk(28bf000a) 12:16:05:569 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:16:05:569 CTIOS1-ctios Trace: [call.5000.35287439] Found CallConnection(4126.0) for device 4126. 12:16:05:594 CTIOS1-ctios Trace: >>CG:[call.5000.35287439]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287439 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4126 RelDevID:4126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287439) 12:16:05:594 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:05:594 CTIOS1-ctios Trace: >>CG:[call.5000.35287439]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287439 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000160 RelDevID:88000160 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287439) 12:16:05:594 CTIOS1-ctios Trace: >>CG:[call.5000.35287439]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287439 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000160 MsgID:eCallClearedEvent DvrKey:call.5000.35287439) 12:16:05:594 CTIOS1-ctios Trace: >>CG:[call.5000.35287439]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287439 ConnDevIDTyp:1 ConnDevID:88000160 MsgID:eCallEndEvent DvrKey:call.5000.35287439) 12:16:05:594 CTIOS1-ctios Trace: Removed CallConnection(88000160.1). 12:16:05:594 CTIOS1-ctios Trace: Removed CallConnection(4126.0). 12:16:05:594 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287439 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:16:05:594 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:1) 12:16:05:595 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:16:06:206 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4039 ANI:9515129300 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1308 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1308 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1641) 12:16:06:206 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][]:eAgentPrecallEvent 12:16:06:209 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:16:06:209 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:06:209 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eReserved),Msk(0) 12:16:06:321 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287533 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:9515129300 DNIS:4039 Dialed#:3021 ConnDevID:9515129300 RCallKeyDay:151064 RCallKeyCID:1308 MsgID:eCallBeginEvent DvrKey:call.5000.35287533 ecc:(...) ICMEntUniqID:icm.151064.1308 RCallKeySeq#:2) 12:16:06:321 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287533 12:16:06:321 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287533 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9515129300 AlrtgDevID:(null) CallngDevID:9515129300 CalldDevID:4039 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287533 Trnk#:0 TrnkGrp#:0) 12:16:06:321 CTIOS1-ctios Trace: [call.5000.35287533]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9515129300. 12:16:06:321 CTIOS1-ctios Trace: CallConnection(9515129300.1) created AgentObject (Device) for DeviceID(9515129300). 12:16:06:321 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:16:06:321 CTIOS1-ctios Trace: Added CallConnection(9515129300.1). 12:16:06:321 CTIOS1-ctios Trace: [call.5000.35287533]::CreateCallConnection(): CallConnection(9515129300.1) created successfully. 12:16:06:322 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287533 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:9515129300 AlrtgDevID:4039 CallngDevID:9515129300 CalldDevID:4039 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287533 Trnk#:0 TrnkGrp#:0) 12:16:06:322 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(9515129300.1) for device 9515129300. 12:16:06:322 CTIOS1-ctios Trace: [call.5000.35287533]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4039. 12:16:06:322 CTIOS1-ctios Trace: [call.5000.35287533] CallConnection(9515129300.1) found DeviceID(4039) AgentID(413). 12:16:06:322 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:16:06:322 CTIOS1-ctios Trace: Added CallConnection(9515129300.1). 12:16:06:322 CTIOS1-ctios Trace: [call.5000.35287533]::CreateCallConnection(): CallConnection(9515129300.1) created successfully. 12:16:06:322 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683f0001) 12:16:06:322 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:16:06:322 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eCallBeginEvent 12:16:06:322 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(683f0001) 12:16:06:323 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:16:06:399 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:16:06:399 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:06:399 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287533 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287533 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9515129300 NewConnDevID:9515129300 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287533 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518165))) 12:16:06:400 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287533 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4039 CallngDevID:9515129300 CalldDevID:4039 LstRedirDevID:(null) AnsDevID:4039 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287533 Trnk#:0 TrnkGrp#:0) 12:16:06:400 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(9515129300.1). 12:16:06:400 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(9515129300.1). 12:16:06:400 CTIOS1-ctios Trace: [call.5000.35287533.9515129300] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(9515129300), Button Mask(0xbf01a6) 12:16:06:400 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf01a6) 12:16:06:400 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eTalking),Msk(0) 12:16:06:401 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eCallDataUpdateEvent,Msk(683f0001) 12:16:06:401 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:16:06:401 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eCallEstablishedEvent,Msk(68bf01a6) 12:16:06:413 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35287533.4039]:eSetCallDataRequest 12:16:06:419 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287533 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287533 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9515129300 NewConnDevID:9515129300 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287533 ecc:(...)) 12:16:06:419 CTIOS1-ctios Trace: >>CG:[call.5000.35287533.4039]:eSetCallDataConf(UniqObjID:call.5000.35287533.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:16:06:419 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eCallDataUpdateEvent,Msk(68bf01a6) 12:16:06:420 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:406 SGID:5240 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4126 ANI:4058 UsrToUsrInfo:(null) Dialed#:3022 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1307 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1307 RCallKeySeq#:1 CallTypIDTag:5044 PreCallIIDTag:1640) 12:16:06:423 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:0) 12:16:06:423 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:06:431 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.0) for device 4039. 12:16:06:431 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.0) for device 4039. 12:16:06:503 CTIOS1-ctios Trace: >>CG:[call.5000.35287535]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287535 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4058 DNIS:4126 Dialed#:3022 ConnDevID:88000164 RCallKeyDay:151064 RCallKeyCID:1307 MsgID:eCallBeginEvent DvrKey:call.5000.35287535 ecc:(...) ICMEntUniqID:icm.151064.1307 RCallKeySeq#:2) 12:16:06:503 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287535 12:16:06:503 CTIOS1-ctios Trace: >>CG:[call.5000.35287535]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287535 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000164 AlrtgDevID:(null) CallngDevID:88000164 CalldDevID:4126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287535 Trnk#:0 TrnkGrp#:0) 12:16:06:503 CTIOS1-ctios Trace: [call.5000.35287535]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000164. 12:16:06:503 CTIOS1-ctios Trace: CallConnection(88000164.1) created AgentObject (Device) for DeviceID(88000164). 12:16:06:503 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:16:06:503 CTIOS1-ctios Trace: Added CallConnection(88000164.1). 12:16:06:503 CTIOS1-ctios Trace: [call.5000.35287535]::CreateCallConnection(): CallConnection(88000164.1) created successfully. 12:16:06:504 CTIOS1-ctios Trace: >>CG:[call.5000.35287535]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287535 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:406 SGID:5240 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000164 AlrtgDevID:4126 CallngDevID:88000164 CalldDevID:4126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287535 Trnk#:0 TrnkGrp#:0) 12:16:06:504 CTIOS1-ctios Trace: [call.5000.35287535] Found CallConnection(88000164.1) for device 88000164. 12:16:06:504 CTIOS1-ctios Trace: [call.5000.35287535]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4126. 12:16:06:504 CTIOS1-ctios Trace: [call.5000.35287535] CallConnection(88000164.1) found DeviceID(4126) AgentID(442). 12:16:06:504 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:16:06:504 CTIOS1-ctios Trace: Added CallConnection(88000164.1). 12:16:06:504 CTIOS1-ctios Trace: [call.5000.35287535]::CreateCallConnection(): CallConnection(88000164.1) created successfully. 12:16:06:504 CTIOS1-ctios Trace: [call.5000.35287535.4126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4126), Button Mask(0x203f0001) 12:16:06:504 CTIOS1-ctios Trace: [call.5000.35287535.4126] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:16:06:601 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:406 SGID:5240 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:0) 12:16:06:601 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:06:602 CTIOS1-ctios Trace: >>CG:[call.5000.35287535]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287535 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287535 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000164 NewConnDevID:88000164 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287535 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518166))) 12:16:06:602 CTIOS1-ctios Trace: >>CG:[call.5000.35287535]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287535 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:406 SGID:5240 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4126 CallngDevID:88000164 CalldDevID:4126 LstRedirDevID:(null) AnsDevID:4126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287535 Trnk#:0 TrnkGrp#:0) 12:16:06:602 CTIOS1-ctios Trace: [call.5000.35287535] Found CallConnection(88000164.1). 12:16:06:602 CTIOS1-ctios Trace: [call.5000.35287535] Found CallConnection(88000164.1). 12:16:06:602 CTIOS1-ctios Trace: [call.5000.35287535.88000164] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000164), Button Mask(0xbf01a6) 12:16:06:602 CTIOS1-ctios Trace: [call.5000.35287535.4126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4126), Button Mask(0x20bf01a6) 12:16:06:605 CTIOS1-ctios Trace: [call.5000.35287535] Found CallConnection(4126.0) for device 4126. 12:16:06:605 CTIOS1-ctios Trace: [call.5000.35287535] Found CallConnection(4126.0) for device 4126. 12:16:06:640 CTIOS1-ctios Trace: >>CG:[call.5000.35287535]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287535 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287535 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000164 NewConnDevID:88000164 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287535 ecc:(...)) 12:16:07:142 CTIOS1-ctios Trace: [call.5000.35287535] Found CallConnection(4126.0) for device 4126. 12:16:07:143 CTIOS1-ctios Trace: [call.5000.35287535] Found CallConnection(4126.0) for device 4126. 12:16:07:171 CTIOS1-ctios Trace: >>CG:[call.5000.35287523]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287523 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4057.4058.2 RetrvDevID:4057 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287523 RetrvDevIDFull:4057.4058.2) 12:16:07:171 CTIOS1-ctios Trace: [call.5000.35287523] Found CallConnection(4057.4058.2.0). 12:16:07:171 CTIOS1-ctios Trace: [call.5000.35287523.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:16:07:171 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:16:07:171 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:16:07:171 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:16:07:171 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:16:07:171 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:16:07:171 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eCallRetrievedEvent,Msk(28bf01a6) 12:16:07:173 CTIOS1-ctios Trace: >>CG:[call.5000.35287523]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287523 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:2 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4126 CallngDevID:4057 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:4126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287523 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4057.4058.2) 12:16:07:173 CTIOS1-ctios Trace: [call.5000.35287523] Found CallConnection(4057.4058.2.0). 12:16:07:173 CTIOS1-ctios Trace: [call.5000.35287523.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:16:07:173 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:16:07:173 CTIOS1-ctios Trace: [call.5000.35287467.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:16:07:173 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:16:07:173 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:16:07:173 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eButtonEnablementMaskChange,Msk(68bf000a) 12:16:07:173 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eCallEstablishedEvent,Msk(28bf01a6) 12:16:07:181 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][call.5000.35287523.4057]:eSetCallDataRequest 12:16:07:186 CTIOS1-ctios Trace: >>CG:[call.5000.35287523.4057]:eSetCallDataConf(UniqObjID:call.5000.35287523.4057 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3648-3756) 12:16:07:203 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][call.5000.35287523.4057]:eSetCallDataRequest 12:16:07:208 CTIOS1-ctios Trace: >>CG:[call.5000.35287523.4057]:eSetCallDataConf(UniqObjID:call.5000.35287523.4057 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3648-3756) 12:16:07:408 CTIOS1-ctios Trace: [call.5000.35287523] Found CallConnection(4057.4058.2.0) for device 4057. 12:16:07:409 CTIOS1-ctios Trace: [call.5000.35287523] Found CallConnection(4057.4058.2.0) for device 4057. 12:16:07:413 CTIOS1-ctios Trace: [call.5000.35287535] Found CallConnection(4126.0) for device 4126. 12:16:07:414 CTIOS1-ctios Trace: [call.5000.35287535] Found CallConnection(4126.0) for device 4126. 12:16:09:212 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:16:09:213 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:16:09:219 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:16:09:219 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:09:219 CTIOS1-ctios Trace: >>CG:[call.5000.35286778]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35286778 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2018 HldgDevID:2018 MsgID:eCallHeldEvent DvrKey:call.5000.35286778) 12:16:09:219 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0). 12:16:09:219 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:16:09:219 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:16:09:219 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:16:09:777 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:16:09:777 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:09:777 CTIOS1-ctios Trace: >>CG:[call.5000.35287541]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287541 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35287541 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518169))) 12:16:09:777 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287541 12:16:09:777 CTIOS1-ctios Trace: >>CG:[call.5000.35287541]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287541 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287541) 12:16:09:777 CTIOS1-ctios Trace: [call.5000.35287541] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:16:09:777 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:16:09:777 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:16:09:777 CTIOS1-ctios Trace: [call.5000.35287541]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:16:09:777 CTIOS1-ctios Trace: [call.5000.35287541.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:16:09:778 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:16:09:778 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:09:778 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:10:402 CTIOS1-ctios Trace: >>CG:[call.5000.35287541]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287541 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287541 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:917976 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287541) 12:16:10:402 CTIOS1-ctios Trace: >>CG:[call.5000.35287541]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287541 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 CalldDevID:917976 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287541) 12:16:10:402 CTIOS1-ctios Trace: [call.5000.35287541] Found CallConnection(2018.0) for device 2018. 12:16:10:953 CTIOS1-ctios Trace: >>CG:[call.5000.35287541]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287541 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287541 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287541) 12:16:10:954 CTIOS1-ctios Trace: >>CG:[call.5000.35287541]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287541 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:917976 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287541 Trnk#:0 TrnkGrp#:0) 12:16:11:412 CTIOS1-ctios Trace: [call.5000.35287541] Found CallConnection(2018.0) for device 2018. 12:16:11:423 CTIOS1-ctios Trace: [call.5000.35287541] Found CallConnection(2018.0) for device 2018. 12:16:11:571 CTIOS1-ctios Trace: [call.5000.35287500] Found CallConnection(2108.0) for device 2108. 12:16:11:572 CTIOS1-ctios Trace: [call.5000.35287500] Found CallConnection(2108.0) for device 2108. 12:16:11:602 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:16:11:603 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:16:11:615 CTIOS1-ctios Trace: >>CG:[agent.5000.242]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5088 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2108 AGID:242 AGInstr:2108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.242 AGAvailStatus:0) 12:16:11:615 CTIOS1-ctios Trace: [agent.5000.242] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:11:615 CTIOS1-ctios Trace: >>CG:[call.5000.35287500]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287500 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2108 HldgDevID:2108 MsgID:eCallHeldEvent DvrKey:call.5000.35287500) 12:16:11:615 CTIOS1-ctios Trace: [call.5000.35287500] Found CallConnection(2108.0). 12:16:11:615 CTIOS1-ctios Trace: [call.5000.35287500.2108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2108), Button Mask(0x20bf000a) 12:16:11:616 CTIOS1-ctios Trace: >>CG:[agent.5000.242]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5088 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2108 AGID:242 AGInstr:2108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.242 AGAvailStatus:0) 12:16:11:616 CTIOS1-ctios Trace: [agent.5000.242] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:11:616 CTIOS1-ctios Trace: >>CG:[call.5000.35287542]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287542 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2108 RCallKeyDay:151064 RCallKeyCID:1301 MsgID:eCallBeginEvent DvrKey:call.5000.35287542 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518075)) ICMEntUniqID:icm.151064.1301 RCallKeySeq#:3) 12:16:11:616 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287542 12:16:11:616 CTIOS1-ctios Trace: >>CG:[call.5000.35287542]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287542 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:190 SGID:5057 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2108 CallngDevID:2108 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287542 COCConnCID:35287500 COCCallConnDevIDTyp:0 COCCallConnDevID:2108) 12:16:11:616 CTIOS1-ctios Trace: [call.5000.35287542] CallConnection(2108.0) found DeviceID(2108) AgentID(242). 12:16:11:616 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:16:11:616 CTIOS1-ctios Trace: Added CallConnection(2108.0). 12:16:11:616 CTIOS1-ctios Trace: [call.5000.35287542]::CreateCallConnection(): CallConnection(2108.0) created successfully. 12:16:11:616 CTIOS1-ctios Trace: [call.5000.35287542.2108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2108), Button Mask(0x203c1000) 12:16:11:616 CTIOS1-ctios Trace: [call.5000.35287500.2108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2108), Button Mask(0x203c1000) 12:16:11:617 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.242]:Monitored eAgentStateEvent(eHold),Msk(0) 12:16:11:617 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.242]:Monitored eAgentStateEvent(eHold),Msk(0) 12:16:11:617 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.242]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:11:617 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.242]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:11:878 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:16:11:879 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:16:12:026 CTIOS1-ctios Trace: [call.5000.35287541] Found CallConnection(2018.0) for device 2018. 12:16:12:027 CTIOS1-ctios Trace: [call.5000.35287541] Found CallConnection(2018.0) for device 2018. 12:16:12:028 CTIOS1-ctios Trace: >>CG:[call.5000.35287541]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287541 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287541) 12:16:12:029 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:12:029 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:16:12:029 CTIOS1-ctios Trace: >>CG:[call.5000.35287541]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287541 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018 MsgID:eCallClearedEvent DvrKey:call.5000.35287541) 12:16:12:029 CTIOS1-ctios Trace: >>CG:[call.5000.35287541]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287541 ConnDevIDTyp:0 ConnDevID:2018 MsgID:eCallEndEvent DvrKey:call.5000.35287541) 12:16:12:029 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:16:12:029 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:16:12:029 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287541 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:16:12:029 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:16:12:029 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:12:029 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:16:12:030 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:16:12:707 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4051 ANI:3123236376 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1309 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1309 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1642) 12:16:12:707 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][]:eAgentPrecallEvent 12:16:12:709 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:16:12:709 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:12:709 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eReserved),Msk(0) 12:16:12:828 CTIOS1-ctios Trace: >>CG:[call.5000.35287543]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287543 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3123236376 DNIS:4051 Dialed#:3021 ConnDevID:3123236376 RCallKeyDay:151064 RCallKeyCID:1309 MsgID:eCallBeginEvent DvrKey:call.5000.35287543 ecc:(...) ICMEntUniqID:icm.151064.1309 RCallKeySeq#:2) 12:16:12:828 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287543 12:16:12:828 CTIOS1-ctios Trace: >>CG:[call.5000.35287543]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287543 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3123236376 AlrtgDevID:(null) CallngDevID:3123236376 CalldDevID:4051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287543 Trnk#:0 TrnkGrp#:0) 12:16:12:828 CTIOS1-ctios Trace: [call.5000.35287543]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3123236376. 12:16:12:828 CTIOS1-ctios Trace: CallConnection(3123236376.1) created AgentObject (Device) for DeviceID(3123236376). 12:16:12:828 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:16:12:828 CTIOS1-ctios Trace: Added CallConnection(3123236376.1). 12:16:12:828 CTIOS1-ctios Trace: [call.5000.35287543]::CreateCallConnection(): CallConnection(3123236376.1) created successfully. 12:16:12:829 CTIOS1-ctios Trace: >>CG:[call.5000.35287543]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287543 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3123236376 AlrtgDevID:4051 CallngDevID:3123236376 CalldDevID:4051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287543 Trnk#:0 TrnkGrp#:0) 12:16:12:830 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(3123236376.1) for device 3123236376. 12:16:12:830 CTIOS1-ctios Trace: [call.5000.35287543]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4051. 12:16:12:830 CTIOS1-ctios Trace: [call.5000.35287543] CallConnection(3123236376.1) found DeviceID(4051) AgentID(417). 12:16:12:830 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:16:12:830 CTIOS1-ctios Trace: Added CallConnection(3123236376.1). 12:16:12:830 CTIOS1-ctios Trace: [call.5000.35287543]::CreateCallConnection(): CallConnection(3123236376.1) created successfully. 12:16:12:830 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683f0001) 12:16:12:830 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:16:12:830 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eCallBeginEvent 12:16:12:830 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(683f0001) 12:16:12:830 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:16:12:848 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:16:12:848 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:12:848 CTIOS1-ctios Trace: >>CG:[call.5000.35287450]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287450 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2234 HldgDevID:2234 MsgID:eCallHeldEvent DvrKey:call.5000.35287450) 12:16:12:848 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eHold),Msk(0) 12:16:12:848 CTIOS1-ctios Trace: [call.5000.35287450] Found CallConnection(2234.0). 12:16:12:848 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.296]:Monitored eAgentStateEvent(eHold),Msk(0) 12:16:12:848 CTIOS1-ctios Trace: [call.5000.35287450.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x68bf000a) 12:16:12:848 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.296]:Monitored eAgentStateEvent(eHold),Msk(0) 12:16:12:848 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eButtonEnablementMaskChange,Msk(68bf000a) 12:16:12:848 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]: eCallHeldEvent,Msk(68bf000a) 12:16:12:850 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:16:12:850 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:12:850 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:16:12:850 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.296]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:12:850 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.296]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:12:850 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287544 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2234 RCallKeyDay:151064 RCallKeyCID:1287 MsgID:eCallBeginEvent DvrKey:call.5000.35287544 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517930)) ICMEntUniqID:icm.151064.1287 RCallKeySeq#:3) 12:16:12:850 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287544 12:16:12:850 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287544 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:170 SGID:5051 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2234 CallngDevID:2234 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287544 COCConnCID:35287450 COCCallConnDevIDTyp:0 COCCallConnDevID:2234) 12:16:12:850 CTIOS1-ctios Trace: [call.5000.35287544] CallConnection(2234.0) found DeviceID(2234) AgentID(296). 12:16:12:850 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:16:12:850 CTIOS1-ctios Trace: Added CallConnection(2234.0). 12:16:12:850 CTIOS1-ctios Trace: [call.5000.35287544]::CreateCallConnection(): CallConnection(2234.0) created successfully. 12:16:12:850 CTIOS1-ctios Trace: [call.5000.35287544.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683c1000) 12:16:12:851 CTIOS1-ctios Trace: [call.5000.35287450.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683c1000) 12:16:12:851 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eButtonEnablementMaskChange,Msk(683c1000) 12:16:12:851 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eButtonEnablementMaskChange,Msk(683c1000) 12:16:12:851 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eCallBeginEvent,Msk(683c1000) 12:16:12:851 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eCallServiceInitiatedEvent,Msk(683c1000) 12:16:12:852 CTIOS1-ctios Trace: [call.5000.35287450] Found CallConnection(2234.0) for device 2234. 12:16:12:852 CTIOS1-ctios Trace: [call.5000.35287450] Found CallConnection(2234.0) for device 2234. 12:16:12:915 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:16:12:915 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:12:916 CTIOS1-ctios Trace: >>CG:[call.5000.35287543]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287543 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287543 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3123236376 NewConnDevID:3123236376 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287543 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518172))) 12:16:12:916 CTIOS1-ctios Trace: >>CG:[call.5000.35287543]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287543 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4051 CallngDevID:3123236376 CalldDevID:4051 LstRedirDevID:(null) AnsDevID:4051 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287543 Trnk#:0 TrnkGrp#:0) 12:16:12:916 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(3123236376.1). 12:16:12:916 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(3123236376.1). 12:16:12:916 CTIOS1-ctios Trace: [call.5000.35287543.3123236376] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3123236376), Button Mask(0xbf01a6) 12:16:12:916 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf01a6) 12:16:12:917 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:16:12:917 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eCallDataUpdateEvent,Msk(683f0001) 12:16:12:917 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:16:12:917 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eCallEstablishedEvent,Msk(68bf01a6) 12:16:12:932 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35287543.4051]:eSetCallDataRequest 12:16:12:937 CTIOS1-ctios Trace: >>CG:[call.5000.35287543]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287543 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287543 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3123236376 NewConnDevID:3123236376 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287543 ecc:(...)) 12:16:12:938 CTIOS1-ctios Trace: >>CG:[call.5000.35287543.4051]:eSetCallDataConf(UniqObjID:call.5000.35287543.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:16:12:938 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eCallDataUpdateEvent,Msk(68bf01a6) 12:16:12:952 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(4051.0) for device 4051. 12:16:12:952 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(4051.0) for device 4051. 12:16:13:871 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287544 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287544 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2150 ConnDevID:2234 NewConnDevID:2234 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287544 ecc:(...)) 12:16:13:872 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287544 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2234 CallngDevID:2234 CalldDevID:2150 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287544) 12:16:13:872 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2234.0) for device 2234. 12:16:13:872 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eCallDataUpdateEvent,Msk(683c1000) 12:16:13:872 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eCallOriginatedEvent,Msk(683c1000) 12:16:13:874 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287544 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287544 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2234 DNIS:2150 ConnDevID:2234 NewConnDevID:2234 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287544 ecc:(...)) 12:16:13:874 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287544 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2234 AlrtgDevID:(null) CallngDevID:2234 CalldDevID:2150 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287544 Trnk#:0 TrnkGrp#:0) 12:16:13:874 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2234.0) for device 2234. 12:16:13:874 CTIOS1-ctios Trace: [call.5000.35287450.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683c1000) 12:16:13:874 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287544 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2234 AlrtgDevID:2150 CallngDevID:2234 CalldDevID:2150 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287544 Trnk#:0 TrnkGrp#:0) 12:16:13:874 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2234.0) for device 2234. 12:16:13:874 CTIOS1-ctios Trace: [call.5000.35287544]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2150. 12:16:13:874 CTIOS1-ctios Trace: [call.5000.35287544] CallConnection(2234.0) found DeviceID(2150) AgentID(264). 12:16:13:874 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:16:13:874 CTIOS1-ctios Trace: Added CallConnection(2234.0). 12:16:13:874 CTIOS1-ctios Trace: [call.5000.35287544]::CreateCallConnection(): CallConnection(2234.0) created successfully. 12:16:13:875 CTIOS1-ctios Trace: [call.5000.35287450.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683c1000) 12:16:13:875 CTIOS1-ctios Trace: [call.5000.35287544.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x203f0001) 12:16:13:875 CTIOS1-ctios Trace: [call.5000.35287544.2150] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:16:13:875 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eCallDataUpdateEvent,Msk(683c1000) 12:16:13:875 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eButtonEnablementMaskChange,Msk(683c1000) 12:16:13:875 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:16:13:875 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eButtonEnablementMaskChange,Msk(683c1000) 12:16:13:875 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:16:14:053 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:16:14:053 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:16:14:061 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0) for device 2090. 12:16:14:062 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0) for device 2090. 12:16:14:075 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287300 NumParties:4 SecDevIDTyp:0 SecCID:35287517 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 PriDevID:12 SecDevID:2090 TfrgDevID:2090 TfrdDevID:2033 MsgID:eCallTransferredEvent DvrKey:call.5000.35287300ConnectedParty[1]:(ConnPtyCID:35287517 ConnPtyDevIDTyp:1 ConnPtyDevID:12) ConnectedParty[2]:(ConnPtyCID:35287517 ConnPtyDevIDTyp:1 ConnPtyDevID:3010) ConnectedParty[3]:(ConnPtyCID:35287517 ConnPtyDevIDTyp:1 ConnPtyDevID:2033) ConnectedParty[4]:(ConnPtyCID:35287517 ConnPtyDevIDTyp:1 ConnPtyDevID:2033)) 12:16:14:075 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287300 NumParties:4 SecDevIDTyp:0 SecCID:35287517 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 PriDevID:12 SecDevID:2090 TfrgDevID:2090 TfrdDevID:2033 MsgID:eCallTransferredEvent DvrKey:call.5000.35287517ConnectedParty[1]:(ConnPtyCID:35287517 ConnPtyDevIDTyp:1 ConnPtyDevID:12) ConnectedParty[2]:(ConnPtyCID:35287517 ConnPtyDevIDTyp:1 ConnPtyDevID:3010) ConnectedParty[3]:(ConnPtyCID:35287517 ConnPtyDevIDTyp:1 ConnPtyDevID:2033) ConnectedParty[4]:(ConnPtyCID:35287517 ConnPtyDevIDTyp:1 ConnPtyDevID:2033)) 12:16:14:075 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0). 12:16:14:075 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287517 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35287517 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090 NewConnDevID:12 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287517) 12:16:14:075 CTIOS1-ctios Trace: [call.5000.35287517]::FindTransferCommonDeviceID Found Transferring Device [2090] on both [call.5000.35287300] and [call.5000.35287517]. 12:16:14:075 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0). 12:16:14:075 CTIOS1-ctios Trace: [call.5000.35287517] Found CallConnection(2090.0). 12:16:14:075 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallTransferredEvent,Msk(683c1880) 12:16:14:075 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287517 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35287517 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:12 DNIS:2090 ConnDevID:12 NewConnDevID:12 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287517 ecc:(...)) 12:16:14:075 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallTransferredEvent,Msk(683c1880) 12:16:14:075 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]:eCallTransferredEvent,Msk(683c1880) 12:16:14:075 CTIOS1-ctios Trace: [call.5000.35287300] Found CallConnection(2090.0). 12:16:14:075 CTIOS1-ctios Trace: Removed CallConnection(2090.0). 12:16:14:075 CTIOS1-ctios Trace: [call.5000.35287517] Found CallConnection(2090.0). 12:16:14:076 CTIOS1-ctios Trace: Removed CallConnection(2090.0). 12:16:14:076 CTIOS1-ctios Trace: Added CallConnection(12.1). 12:16:14:076 CTIOS1-ctios Trace: [call.5000.35287517] Moved CallConnection[12.1] from [call.5000.35287300] to [call.5000.35287517]. 12:16:14:076 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287300.2090]:eCallEndEvent 12:16:14:076 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287517.2090]:eCallEndEvent 12:16:14:076 CTIOS1-ctios Trace: >>CG:[call.5000.35287300]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287300 ConnDevIDTyp:1 ConnDevID:12 MsgID:eCallEndEvent DvrKey:call.5000.35287300) 12:16:14:076 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287300 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:16:14:076 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:1) 12:16:14:076 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:16:14:076 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:16:14:076 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:16:14:076 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:16:14:079 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287517 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3010 RelDevID:3010 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287517) 12:16:14:079 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287517 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:2033 RelDevID:2033 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287517) 12:16:14:079 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287517 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:2033 RelDevID:2033 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287517) 12:16:14:079 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287517 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:12 RelDevID:12 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287517) 12:16:14:079 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287517 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35287517) 12:16:14:079 CTIOS1-ctios Trace: >>CG:[call.5000.35287517]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287517 ConnDevIDTyp:1 ConnDevID:12 MsgID:eCallEndEvent DvrKey:call.5000.35287517) 12:16:14:079 CTIOS1-ctios Trace: Removed CallConnection(12.1). 12:16:14:079 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287517 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:16:14:718 CTIOS1-ctios Trace: ->RCV[bancomer17-1616-2224 a=274][call.5000.35287444.2180]:eSingleStepTransferRequest 12:16:14:738 CTIOS1-ctios Trace: >>CG:[call.5000.35287444]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287444 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287444 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000161 NewConnDevID:88000161 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287444 ecc:(...)) 12:16:14:739 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287444.2180]:eCallDataUpdateEvent,Msk(48bf01a6) 12:16:14:750 CTIOS1-ctios Trace: [call.5000.35287444] Found CallConnection(2180.0) for device 2180. 12:16:14:750 CTIOS1-ctios Trace: [call.5000.35287444] Found CallConnection(2180.0) for device 2180. 12:16:14:751 CTIOS1-ctios Trace: >>CG:[call.5000.35287444.2180]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287444.2180 MsgID:eTransferCallConf TgtCILClntID:bancomer17-1616-2224) 12:16:14:751 CTIOS1-ctios Trace: >>CG:[call.5000.2130706742]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706742 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4087 DNIS:3000 CallrEntrDig:3000 ConnDevID:2180 RCallKeyDay:151064 RCallKeyCID:1286 MsgID:eCallBeginEvent DvrKey:call.5000.2130706742 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517905)) ICMEntUniqID:icm.151064.1286 RCallKeySeq#:3) 12:16:14:751 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706742 12:16:14:751 CTIOS1-ctios Trace: >>CG:[call.5000.35287444]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287444 NumParties:1 SecDevIDTyp:0 SecCID:2130706742 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:88000161 SecDevID:2180 TfrgDevID:2180 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287444ConnectedParty[1]:(ConnPtyCID:35287444 ConnPtyDevIDTyp:1 ConnPtyDevID:88000161)) 12:16:14:751 CTIOS1-ctios Trace: >>CG:[call.5000.2130706742]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287444 NumParties:1 SecDevIDTyp:0 SecCID:2130706742 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:88000161 SecDevID:2180 TfrgDevID:2180 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706742ConnectedParty[1]:(ConnPtyCID:35287444 ConnPtyDevIDTyp:1 ConnPtyDevID:88000161)) 12:16:14:751 CTIOS1-ctios Trace: [call.5000.35287444] Found CallConnection(2180.0). 12:16:14:751 CTIOS1-ctios Trace: >>CG:[call.5000.2130706742]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706742 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706742 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2180 NewConnDevID:88000161 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706742) 12:16:14:751 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287444.2180]:eTransferCallConf,Msk(48bf01a6) 12:16:14:751 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287444.2180]:eCallTransferredEvent,Msk(48bf01a6) 12:16:14:751 CTIOS1-ctios Trace: [call.5000.2130706742]::FindTransferCommonDeviceID Calls [call.5000.35287444] and [call.5000.2130706742] do not appear to have a common Device. Tranferring Device [2180] is set as common device 12:16:14:751 CTIOS1-ctios Trace: [call.5000.35287444] Found CallConnection(2180.0). 12:16:14:752 CTIOS1-ctios Trace: [call.5000.35287444] Found CallConnection(2180.0). 12:16:14:752 CTIOS1-ctios Trace: Removed CallConnection(2180.0). 12:16:14:752 CTIOS1-ctios Trace: Added CallConnection(88000161.1). 12:16:14:752 CTIOS1-ctios Trace: [call.5000.2130706742] Moved CallConnection[88000161.1] from [call.5000.35287444] to [call.5000.2130706742]. 12:16:14:752 CTIOS1-ctios Trace: >>CG:[call.5000.2130706742]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706742 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000161 RelDevID:88000161 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706742) 12:16:14:752 CTIOS1-ctios Trace: >>CG:[call.5000.2130706742]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706742 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2180 MsgID:eCallClearedEvent DvrKey:call.5000.2130706742) 12:16:14:752 CTIOS1-ctios Trace: >>CG:[call.5000.2130706742]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706742 ConnDevIDTyp:1 ConnDevID:88000161 MsgID:eCallEndEvent DvrKey:call.5000.2130706742) 12:16:14:752 CTIOS1-ctios Trace: Removed CallConnection(88000161.1). 12:16:14:752 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706742 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:16:14:752 CTIOS1-ctios Trace: >>CG:[call.5000.35287444]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287444 ConnDevIDTyp:1 ConnDevID:88000161 MsgID:eCallEndEvent DvrKey:call.5000.35287444) 12:16:14:752 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287444.2180]:eCallTransferredEvent,Msk(48bf01a6) 12:16:14:752 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287444 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:16:14:752 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5120 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2180 AGID:274 AGInstr:2180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.274 AGAvailStatus:0) 12:16:14:752 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35287444.2180]:eCallEndEvent 12:16:14:752 CTIOS1-ctios Trace: [agent.5000.274] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:16:14:752 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:16:14:752 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.274]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:16:14:753 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.274]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:16:14:779 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:16:14:786 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:16:15:366 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:1) 12:16:15:366 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:15:366 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287544 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287544 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2234 NewConnDevID:2234 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287544 ecc:(...)) 12:16:15:367 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287544 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:0 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2150 CallngDevID:2234 CalldDevID:2150 LstRedirDevID:(null) AnsDevID:2150 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287544 Trnk#:0 TrnkGrp#:0) 12:16:15:367 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2234.0). 12:16:15:367 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2234.0). 12:16:15:367 CTIOS1-ctios Trace: [call.5000.35287544.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683c1a40) 12:16:15:367 CTIOS1-ctios Trace: [call.5000.35287450.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683c1a40) 12:16:15:367 CTIOS1-ctios Trace: [call.5000.35287450.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683c1a40) 12:16:15:367 CTIOS1-ctios Trace: [call.5000.35287544.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:16:15:368 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.264]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:15:368 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.264]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:15:368 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eCallDataUpdateEvent,Msk(683c1000) 12:16:15:368 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eButtonEnablementMaskChange,Msk(683c1a40) 12:16:15:368 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eButtonEnablementMaskChange,Msk(683c1a40) 12:16:15:368 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eButtonEnablementMaskChange,Msk(683c1a40) 12:16:15:368 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eCallEstablishedEvent,Msk(683c1a40) 12:16:15:371 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:16:15:371 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:4 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:16:15:371 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:15:371 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:240 SGID:5053 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:16:15:372 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.264]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:15:372 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.264]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:15:372 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.264]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:15:372 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.264]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:15:374 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:16:15:374 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2234.0) for device 2234. 12:16:15:374 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2234.0) for device 2234. 12:16:15:405 CTIOS1-ctios Trace: ->RCV[bancomer17-2880-3800 a=296][call.5000.35287544.2234]:eSetCallDataRequest 12:16:15:411 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287544 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287544 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2234 NewConnDevID:2234 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287544 ecc:(...)) 12:16:15:412 CTIOS1-ctios Trace: >>CG:[call.5000.35287544.2234]:eSetCallDataConf(UniqObjID:call.5000.35287544.2234 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2880-3800) 12:16:15:412 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eCallDataUpdateEvent,Msk(683c1a40) 12:16:18:515 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:16:18:516 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:18:516 CTIOS1-ctios Trace: >>CG:[call.5000.35287551]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287551 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35287551 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518178))) 12:16:18:516 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287551 12:16:18:516 CTIOS1-ctios Trace: >>CG:[call.5000.35287551]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287551 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287551) 12:16:18:516 CTIOS1-ctios Trace: [call.5000.35287551] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:16:18:516 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:16:18:516 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:16:18:516 CTIOS1-ctios Trace: [call.5000.35287551]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:16:18:516 CTIOS1-ctios Trace: [call.5000.35287551.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:16:18:516 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:16:18:516 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:18:517 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:20:558 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:16:20:559 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:16:20:572 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788668 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788668 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4075 NewConnDevID:4075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788668 ecc:(...)) 12:16:20:572 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788668 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2108 CallngDevID:4075 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:2108 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788668 Trnk#:0 TrnkGrp#:0) 12:16:20:572 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0). 12:16:20:572 CTIOS1-ctios Trace: [call.5000.16788668.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:16:20:572 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:16:20:572 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:16:20:572 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:16:20:573 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:20:573 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:16788668 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4075 HldgDevID:4075 MsgID:eCallHeldEvent DvrKey:call.5000.16788668) 12:16:20:573 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0). 12:16:20:573 CTIOS1-ctios Trace: [call.5000.16788668.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:16:20:573 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:16:20:573 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eCallDataUpdateEvent,Msk(683c1840) 12:16:20:573 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:16:20:573 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:16:20:573 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:16:20:573 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eCallEstablishedEvent,Msk(683c1840) 12:16:20:574 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eHold),Msk(0) 12:16:20:574 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:16:20:574 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:16:20:574 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]: eCallHeldEvent,Msk(683c0008) 12:16:20:591 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:16:20:591 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:20:591 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287458 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4075 RetrvDevID:4075 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287458) 12:16:20:591 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eTalking),Msk(0) 12:16:20:591 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0). 12:16:20:591 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1800) 12:16:20:591 CTIOS1-ctios Trace: [call.5000.16788668.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1800) 12:16:20:591 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c1800) 12:16:20:591 CTIOS1-ctios Trace: [call.5000.16788668.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1800) 12:16:20:591 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eButtonEnablementMaskChange,Msk(683c1800) 12:16:20:591 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eButtonEnablementMaskChange,Msk(683c1800) 12:16:20:591 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eCallRetrievedEvent,Msk(683c1800) 12:16:20:597 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0) for device 4075. 12:16:20:597 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0) for device 4075. 12:16:20:598 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.16788668.4075]:eSetCallDataRequest 12:16:20:602 CTIOS1-ctios Trace: >>CG:[call.5000.16788668.4075]:eSetCallDataConf(UniqObjID:call.5000.16788668.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:16:20:631 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.35287458.4075]:eSetCallDataRequest 12:16:20:636 CTIOS1-ctios Trace: >>CG:[call.5000.35287458.4075]:eSetCallDataConf(UniqObjID:call.5000.35287458.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:16:21:323 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][call.5000.35287514.2240]:eSetCallDataRequest 12:16:21:329 CTIOS1-ctios Trace: >>CG:[call.5000.35287514]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287514 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287514 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5555976657 NewConnDevID:5555976657 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287514 ecc:(...)) 12:16:21:330 CTIOS1-ctios Trace: >>CG:[call.5000.35287514.2240]:eSetCallDataConf(UniqObjID:call.5000.35287514.2240 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER53-4112-2404) 12:16:21:330 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287514.2240]:eCallDataUpdateEvent,Msk(48bf01a6) 12:16:25:349 CTIOS1-ctios Trace: ->RCV[BANCOMER23-3700-3960 a=344][agent.5000.344]:eSetAgentStateRequest(eAvailable) 12:16:25:357 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:1) 12:16:25:357 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:16:25:358 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:16:25:359 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.344]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:16:25:359 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.344]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:16:25:360 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eSetAgentStateConf(UniqObjID:agent.5000.344 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER23-3700-3960) 12:16:25:360 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eSetAgentStateConf 12:16:25:878 CTIOS1-ctios Trace: >>CG:[call.5000.35287551]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287551 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287551) 12:16:25:878 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:25:878 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:16:25:879 CTIOS1-ctios Trace: >>CG:[call.5000.35287551]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287551 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018 MsgID:eCallClearedEvent DvrKey:call.5000.35287551) 12:16:25:879 CTIOS1-ctios Trace: >>CG:[call.5000.35287551]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287551 ConnDevIDTyp:0 ConnDevID:2018 MsgID:eCallEndEvent DvrKey:call.5000.35287551) 12:16:25:879 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:16:25:879 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:16:25:879 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287551 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:16:25:879 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:16:25:879 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:25:879 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:16:25:879 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:16:27:270 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:16:27:271 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:27:271 CTIOS1-ctios Trace: >>CG:[call.5000.35286778]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35286778 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2018 RetrvDevID:2018 MsgID:eCallRetrievedEvent DvrKey:call.5000.35286778) 12:16:27:271 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0). 12:16:27:271 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf01a6) 12:16:27:271 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:27:271 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:27:272 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:16:27:280 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:16:29:830 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2066 ANI:7574767297 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1310 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1310 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1644) 12:16:29:830 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][]:eAgentPrecallEvent 12:16:29:834 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:0) 12:16:29:834 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:29:835 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eReserved),Msk(0) 12:16:29:835 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.335]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:16:29:835 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.335]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:16:29:899 CTIOS1-ctios Trace: >>CG:[call.5000.35287556]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287556 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:7574767297 DNIS:2066 Dialed#:3009 ConnDevID:7574767297 RCallKeyDay:151064 RCallKeyCID:1310 MsgID:eCallBeginEvent DvrKey:call.5000.35287556 ecc:(...) ICMEntUniqID:icm.151064.1310 RCallKeySeq#:2) 12:16:29:899 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287556 12:16:29:899 CTIOS1-ctios Trace: >>CG:[call.5000.35287556]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287556 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:7574767297 AlrtgDevID:(null) CallngDevID:7574767297 CalldDevID:2066 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287556 Trnk#:0 TrnkGrp#:0) 12:16:29:899 CTIOS1-ctios Trace: [call.5000.35287556]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 7574767297. 12:16:29:900 CTIOS1-ctios Trace: CallConnection(7574767297.1) created AgentObject (Device) for DeviceID(7574767297). 12:16:29:900 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:16:29:900 CTIOS1-ctios Trace: Added CallConnection(7574767297.1). 12:16:29:900 CTIOS1-ctios Trace: [call.5000.35287556]::CreateCallConnection(): CallConnection(7574767297.1) created successfully. 12:16:29:900 CTIOS1-ctios Trace: >>CG:[call.5000.35287556]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287556 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:7574767297 AlrtgDevID:2066 CallngDevID:7574767297 CalldDevID:2066 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287556 Trnk#:0 TrnkGrp#:0) 12:16:29:900 CTIOS1-ctios Trace: [call.5000.35287556] Found CallConnection(7574767297.1) for device 7574767297. 12:16:29:900 CTIOS1-ctios Trace: [call.5000.35287556]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2066. 12:16:29:900 CTIOS1-ctios Trace: [call.5000.35287556] CallConnection(7574767297.1) found DeviceID(2066) AgentID(335). 12:16:29:900 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:16:29:900 CTIOS1-ctios Trace: Added CallConnection(7574767297.1). 12:16:29:900 CTIOS1-ctios Trace: [call.5000.35287556]::CreateCallConnection(): CallConnection(7574767297.1) created successfully. 12:16:29:900 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287556.2066]:eCallBeginEvent 12:16:29:900 CTIOS1-ctios Trace: [call.5000.35287556.2066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2066), Button Mask(0x683f0001) 12:16:29:900 CTIOS1-ctios Trace: [call.5000.35287556.2066] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:16:29:900 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287556.2066]:eButtonEnablementMaskChange,Msk(683f0001) 12:16:29:900 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287556.2066]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:16:29:905 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:0) 12:16:29:905 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:29:905 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eTalking),Msk(0) 12:16:29:905 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.335]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:29:905 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.335]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:29:905 CTIOS1-ctios Trace: >>CG:[call.5000.35287556]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287556 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287556 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:7574767297 NewConnDevID:7574767297 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287556 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518189))) 12:16:29:905 CTIOS1-ctios Trace: >>CG:[call.5000.35287556]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287556 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2066 CallngDevID:7574767297 CalldDevID:2066 LstRedirDevID:(null) AnsDevID:2066 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287556 Trnk#:0 TrnkGrp#:0) 12:16:29:905 CTIOS1-ctios Trace: [call.5000.35287556] Found CallConnection(7574767297.1). 12:16:29:905 CTIOS1-ctios Trace: [call.5000.35287556] Found CallConnection(7574767297.1). 12:16:29:905 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287556.2066]:eCallDataUpdateEvent,Msk(683f0001) 12:16:29:905 CTIOS1-ctios Trace: [call.5000.35287556.7574767297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(7574767297), Button Mask(0xbf01a6) 12:16:29:905 CTIOS1-ctios Trace: [call.5000.35287556.2066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2066), Button Mask(0x68bf01a6) 12:16:29:906 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287556.2066]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:16:29:906 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287556.2066]:eCallEstablishedEvent,Msk(68bf01a6) 12:16:29:966 CTIOS1-ctios Trace: ->RCV[BANCOMER25-3828-3368 a=335][call.5000.35287556.2066]:eSetCallDataRequest 12:16:29:972 CTIOS1-ctios Trace: >>CG:[call.5000.35287556]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287556 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287556 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:7574767297 NewConnDevID:7574767297 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287556 ecc:(...)) 12:16:29:973 CTIOS1-ctios Trace: >>CG:[call.5000.35287556.2066]:eSetCallDataConf(UniqObjID:call.5000.35287556.2066 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER25-3828-3368) 12:16:29:973 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287556.2066]:eCallDataUpdateEvent,Msk(68bf01a6) 12:16:30:448 CTIOS1-ctios Trace: [call.5000.35287556] Found CallConnection(2066.0) for device 2066. 12:16:30:453 CTIOS1-ctios Trace: [call.5000.35287556] Found CallConnection(2066.0) for device 2066. 12:16:32:488 CTIOS1-ctios Trace: >>CG:[call.5000.35287542]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287542 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287542 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:961190 ConnDevID:2108 NewConnDevID:2108 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287542 ecc:(...)) 12:16:32:488 CTIOS1-ctios Trace: >>CG:[call.5000.35287542]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287542 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2108 CallngDevID:2108 CalldDevID:961190 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287542) 12:16:32:488 CTIOS1-ctios Trace: [call.5000.35287542] Found CallConnection(2108.0) for device 2108. 12:16:33:143 CTIOS1-ctios Trace: [call.5000.35287350] Found CallConnection(2126.0) for device 2126. 12:16:33:145 CTIOS1-ctios Trace: [call.5000.35287350] Found CallConnection(2126.0) for device 2126. 12:16:33:146 CTIOS1-ctios Trace: >>CG:[call.5000.35287350]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287350 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2126 RelDevID:2126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287350) 12:16:33:146 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:33:146 CTIOS1-ctios Trace: >>CG:[call.5000.35287350]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287350 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:92109 RelDevID:92109 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287350) 12:16:33:146 CTIOS1-ctios Trace: >>CG:[call.5000.35287350]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287350 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:92109 MsgID:eCallClearedEvent DvrKey:call.5000.35287350) 12:16:33:146 CTIOS1-ctios Trace: >>CG:[call.5000.35287350]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287350 ConnDevIDTyp:1 ConnDevID:92109 MsgID:eCallEndEvent DvrKey:call.5000.35287350) 12:16:33:146 CTIOS1-ctios Trace: Removed CallConnection(92109.1). 12:16:33:146 CTIOS1-ctios Trace: Removed CallConnection(2126.0). 12:16:33:146 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287350 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:16:33:146 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:1) 12:16:33:146 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:16:33:147 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287350.2126]:eCallConnectionClearedEvent,Msk(3c0000) 12:16:33:147 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287350.2126]:eCallConnectionClearedEvent,Msk(3c0000) 12:16:33:147 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287350.2126]:eCallClearedEvent,Msk(3c0000) 12:16:33:147 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35287350.2126]:eCallEndEvent 12:16:33:147 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:16:33:147 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.250]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:16:33:147 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.250]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:16:33:576 CTIOS1-ctios Trace: >>CG:[call.5000.35287542]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287542 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287542 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2108 NewConnDevID:2108 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287542 ecc:(...)) 12:16:33:577 CTIOS1-ctios Trace: >>CG:[call.5000.35287542]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287542 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287542 Trnk#:0 TrnkGrp#:0) 12:16:33:578 CTIOS1-ctios Trace: >>CG:[call.5000.35287542]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287542 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287542 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2108 NewConnDevID:2108 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287542 ecc:(...)) 12:16:33:579 CTIOS1-ctios Trace: >>CG:[call.5000.35287542]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287542 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3009 CallngDevID:2108 CalldDevID:961190 LstRedirDevID:(null) AnsDevID:3009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287542 Trnk#:0 TrnkGrp#:0) 12:16:33:579 CTIOS1-ctios Trace: [call.5000.35287542] Found CallConnection(2108.0). 12:16:33:579 CTIOS1-ctios Trace: [call.5000.35287542.2108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2108), Button Mask(0x203c1a40) 12:16:33:579 CTIOS1-ctios Trace: [call.5000.35287500.2108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2108), Button Mask(0x203c1a40) 12:16:33:579 CTIOS1-ctios Trace: [call.5000.35287500.2108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2108), Button Mask(0x203c1a40) 12:16:33:621 CTIOS1-ctios Trace: [call.5000.35287542] Found CallConnection(2108.0) for device 2108. 12:16:33:621 CTIOS1-ctios Trace: [call.5000.35287542] Found CallConnection(2108.0) for device 2108. 12:16:35:055 CTIOS1-ctios Trace: SYSTEM_EVENT received: PGStatus:0, ICMCentralControllerTime:1407518194 SystemEventID:10 Arg1:5000 Arg2:4294967295 Arg3:0 Text:4057 12:16:35:055 CTIOS1-ctios Trace: >>CG:eSystemEvent(eSysInstrumentOutOfService)(PGStatus:0 SysEvtID:10 SysEvtArg1:5000 SysEvtArg2:4294967295 MsgID:eSystemEvent ICMCCTime:1407518194 Txt:4057) 12:16:35:055 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][device.5000.4057]:eCTIOSFailureEvent(eSysInstrumentOutOfService) 12:16:35:057 CTIOS1-ctios Trace: >>CG:[call.5000.35287467]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287467 ConnDevIDTyp:1 ConnDevID:8332642386 MsgID:eCallEndEvent DvrKey:call.5000.35287467) 12:16:35:057 CTIOS1-ctios Trace: [call.5000.35287523.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:16:35:057 CTIOS1-ctios Trace: Removed CallConnection(8332642386.1). 12:16:35:057 CTIOS1-ctios Trace: Removed CallConnection(4057.0). 12:16:35:057 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287467 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:16:35:057 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:16:35:057 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:16:35:057 CTIOS1-ctios Trace: [call.5000.35287523.4057] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x8bf01b6) 12:16:35:057 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:16:35:057 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:16:35:057 CTIOS1-ctios Trace: [agent.5000.419]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 40106 priority 0 12:16:35:057 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eLogout)(PrphID:5000 PrphTyp:17 AGState:eLogout SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:16:35:057 CTIOS1-ctios Trace: Agent [agent.5000.419] detached from device [device.5000.4057]. 12:16:35:057 CTIOS1-ctios Trace: [agent.5000.419]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 411 priority 0 12:16:35:057 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x11b0000. 12:16:35:057 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eLogout)(PrphID:5000 PrphTyp:17 AGState:eLogout SG#:4294967295 SGID:4294967295 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5180 AGMode:0 MaxTaskLim:0 NumTasks:0 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:16:35:058 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:16:35:058 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287467.4057]:eCallEndEvent 12:16:35:058 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][call.5000.35287523.4057]:eButtonEnablementMaskChange,Msk(8bf01b6) 12:16:35:058 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eNotReady),Msk(0) 12:16:35:058 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eNotReady),Msk(0) 12:16:35:058 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eNotReady),Msk(0) 12:16:35:058 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eLogout),Msk(11b0000) 12:16:35:058 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentStateEvent(eLogout),Msk(0) 12:16:35:059 CTIOS1-ctios Trace: [call.5000.35287523] Found CallConnection(4057.4058.2.0) for device 4057. 12:16:35:059 CTIOS1-ctios Trace: [call.5000.35287523] Found CallConnection(4057.4058.2.0) for device 4057. 12:16:35:059 CTIOS1-ctios Trace: >>CG:[call.5000.35287523]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287523 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287523) 12:16:35:059 CTIOS1-ctios Trace: >>CG:[call.5000.35287523]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287523 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:4126 RelDevID:4126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287523) 12:16:35:059 CTIOS1-ctios Trace: >>CG:[call.5000.35287523]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287523 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35287523) 12:16:35:059 CTIOS1-ctios Trace: >>CG:[call.5000.35287523]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287523 ConnDevIDTyp:0 ConnDevID:4057.4058.2 MsgID:eCallEndEvent DvrKey:call.5000.35287523) 12:16:35:059 CTIOS1-ctios Trace: Removed CallConnection(4057.4058.2.0). 12:16:35:059 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287523 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:16:35:069 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][agent.5000.419]:eDisableSkillGroupStatisticsRequest 12:16:35:070 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][agent.5000.419]:eDisableAgentStatisticsRequest 12:16:35:071 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][agent.5000.419]:eDisableSkillGroupStatisticsRequest 12:16:35:071 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][agent.5000.419]:eDisableAgentStatisticsRequest 12:16:35:074 CTIOS1-ctios Trace: XXX CLIENT[bancomer10-PC-3648-3756], CLOSE 12:16:35:075 CTIOS1-ctios Trace: CClient::Close: CLIENT[bancomer10-PC-3648-3756][0x6719be0, CLOSE(), Calling OnConnectionClosed() 12:16:35:075 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419]:eOnConnectionClosed 12:16:35:075 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 37; Monitor Mode: 0)] 12:16:35:075 CTIOS1-ctios Trace: [1] OnConnectionClosed, Client[0x06719BE0][bancomer10-PC-3648-3756] 12:16:35:075 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:16:35:649 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][call.5000.35287514.2240]:eSingleStepTransferRequest 12:16:35:671 CTIOS1-ctios Trace: >>CG:[call.5000.35287514]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287514 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287514 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5555976657 NewConnDevID:5555976657 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287514 ecc:(...)) 12:16:35:671 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287514.2240]:eCallDataUpdateEvent,Msk(48bf01a6) 12:16:35:690 CTIOS1-ctios Trace: [call.5000.35287514] Found CallConnection(2240.0) for device 2240. 12:16:35:690 CTIOS1-ctios Trace: [call.5000.35287514] Found CallConnection(2240.0) for device 2240. 12:16:35:691 CTIOS1-ctios Trace: >>CG:[call.5000.35287514.2240]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287514.2240 MsgID:eTransferCallConf TgtCILClntID:BANCOMER53-4112-2404) 12:16:35:691 CTIOS1-ctios Trace: >>CG:[call.5000.2130706743]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706743 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5555976657 DNIS:3000 CallrEntrDig:3000 ConnDevID:2240 RCallKeyDay:151064 RCallKeyCID:1302 MsgID:eCallBeginEvent DvrKey:call.5000.2130706743 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518100)) ICMEntUniqID:icm.151064.1302 RCallKeySeq#:3) 12:16:35:691 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706743 12:16:35:691 CTIOS1-ctios Trace: >>CG:[call.5000.35287514]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287514 NumParties:1 SecDevIDTyp:0 SecCID:2130706743 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:5555976657 SecDevID:2240 TfrgDevID:2240 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287514ConnectedParty[1]:(ConnPtyCID:35287514 ConnPtyDevIDTyp:1 ConnPtyDevID:5555976657)) 12:16:35:691 CTIOS1-ctios Trace: >>CG:[call.5000.2130706743]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287514 NumParties:1 SecDevIDTyp:0 SecCID:2130706743 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:5555976657 SecDevID:2240 TfrgDevID:2240 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706743ConnectedParty[1]:(ConnPtyCID:35287514 ConnPtyDevIDTyp:1 ConnPtyDevID:5555976657)) 12:16:35:691 CTIOS1-ctios Trace: [call.5000.35287514] Found CallConnection(2240.0). 12:16:35:691 CTIOS1-ctios Trace: >>CG:[call.5000.2130706743]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706743 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706743 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2240 NewConnDevID:5555976657 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706743) 12:16:35:691 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287514.2240]:eTransferCallConf,Msk(48bf01a6) 12:16:35:691 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287514.2240]:eCallTransferredEvent,Msk(48bf01a6) 12:16:35:691 CTIOS1-ctios Trace: [call.5000.2130706743]::FindTransferCommonDeviceID Calls [call.5000.35287514] and [call.5000.2130706743] do not appear to have a common Device. Tranferring Device [2240] is set as common device 12:16:35:691 CTIOS1-ctios Trace: [call.5000.35287514] Found CallConnection(2240.0). 12:16:35:692 CTIOS1-ctios Trace: [call.5000.35287514] Found CallConnection(2240.0). 12:16:35:692 CTIOS1-ctios Trace: Removed CallConnection(2240.0). 12:16:35:692 CTIOS1-ctios Trace: Added CallConnection(5555976657.1). 12:16:35:692 CTIOS1-ctios Trace: [call.5000.2130706743] Moved CallConnection[5555976657.1] from [call.5000.35287514] to [call.5000.2130706743]. 12:16:35:692 CTIOS1-ctios Trace: >>CG:[call.5000.2130706743]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706743 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:5555976657 RelDevID:5555976657 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706743) 12:16:35:692 CTIOS1-ctios Trace: >>CG:[call.5000.2130706743]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706743 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2240 MsgID:eCallClearedEvent DvrKey:call.5000.2130706743) 12:16:35:692 CTIOS1-ctios Trace: >>CG:[call.5000.2130706743]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706743 ConnDevIDTyp:1 ConnDevID:5555976657 MsgID:eCallEndEvent DvrKey:call.5000.2130706743) 12:16:35:692 CTIOS1-ctios Trace: Removed CallConnection(5555976657.1). 12:16:35:692 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706743 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:16:35:692 CTIOS1-ctios Trace: >>CG:[call.5000.35287514]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287514 ConnDevIDTyp:1 ConnDevID:5555976657 MsgID:eCallEndEvent DvrKey:call.5000.35287514) 12:16:35:692 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287514 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:16:35:692 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:0) 12:16:35:692 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:16:35:692 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287514.2240]:eCallTransferredEvent,Msk(48bf01a6) 12:16:35:692 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287514.2240]:eCallEndEvent 12:16:35:692 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:16:35:693 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.298]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:16:35:693 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.298]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:16:40:735 CTIOS1-ctios Trace: [call.5000.35287383] Found CallConnection(4108.0) for device 4108. 12:16:40:738 CTIOS1-ctios Trace: [call.5000.35287383] Found CallConnection(4108.0) for device 4108. 12:16:40:742 CTIOS1-ctios Trace: >>CG:[call.5000.35287383]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287383 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4108 RelDevID:4108 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287383) 12:16:40:743 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:40:743 CTIOS1-ctios Trace: >>CG:[call.5000.35287383]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287383 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4448140161 RelDevID:4448140161 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287383) 12:16:40:743 CTIOS1-ctios Trace: >>CG:[call.5000.35287383]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287383 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4448140161 MsgID:eCallClearedEvent DvrKey:call.5000.35287383) 12:16:40:743 CTIOS1-ctios Trace: >>CG:[call.5000.35287383]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287383 ConnDevIDTyp:1 ConnDevID:4448140161 MsgID:eCallEndEvent DvrKey:call.5000.35287383) 12:16:40:743 CTIOS1-ctios Trace: Removed CallConnection(4448140161.1). 12:16:40:743 CTIOS1-ctios Trace: Removed CallConnection(4108.0). 12:16:40:743 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287383 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:16:40:744 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:1) 12:16:40:744 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:16:40:744 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287383.4108]:eCallConnectionClearedEvent,Msk(3c0000) 12:16:40:744 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287383.4108]:eCallConnectionClearedEvent,Msk(3c0000) 12:16:40:744 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287383.4108]:eCallClearedEvent,Msk(3c0000) 12:16:40:744 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287383.4108]:eCallEndEvent 12:16:40:744 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:16:41:000 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0) for device 4075. 12:16:41:001 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0) for device 4075. 12:16:41:015 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:16:41:015 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:41:015 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287458 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4075 HldgDevID:4075 MsgID:eCallHeldEvent DvrKey:call.5000.35287458) 12:16:41:015 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0). 12:16:41:015 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:16:41:015 CTIOS1-ctios Trace: [call.5000.16788668.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:16:41:015 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eHold),Msk(0) 12:16:41:016 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:16:41:016 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:16:41:016 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]: eCallHeldEvent,Msk(683c0008) 12:16:41:164 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:180 SGID:5055 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2027 ANI:2108 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1312 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1312 RCallKeySeq#:1 CallTypIDTag:5015 PreCallIIDTag:1646) 12:16:41:164 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][]:eAgentPrecallEvent 12:16:41:167 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:0) 12:16:41:167 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:41:167 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eReserved),Msk(0) 12:16:41:167 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.212]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:16:41:167 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.212]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:16:41:174 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:16:41:174 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:41:174 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788668 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4075 RetrvDevID:4075 MsgID:eCallRetrievedEvent DvrKey:call.5000.16788668) 12:16:41:174 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0). 12:16:41:174 CTIOS1-ctios Trace: [call.5000.16788668.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:16:41:174 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:16:41:174 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:16:41:175 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eTalking),Msk(0) 12:16:41:175 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:16:41:175 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:16:41:175 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:16:41:175 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eCallRetrievedEvent,Msk(683c1840) 12:16:41:191 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.16788668.4075]:eSetCallDataRequest 12:16:41:195 CTIOS1-ctios Trace: >>CG:[call.5000.16788668.4075]:eSetCallDataConf(UniqObjID:call.5000.16788668.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:16:41:233 CTIOS1-ctios Trace: >>CG:[call.5000.35287561]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287561 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2108 DNIS:2027 Dialed#:3009 ConnDevID:88000165 RCallKeyDay:151064 RCallKeyCID:1312 MsgID:eCallBeginEvent DvrKey:call.5000.35287561 ecc:(...) ICMEntUniqID:icm.151064.1312 RCallKeySeq#:2) 12:16:41:233 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287561 12:16:41:233 CTIOS1-ctios Trace: >>CG:[call.5000.35287561]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287561 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000165 AlrtgDevID:(null) CallngDevID:88000165 CalldDevID:2027 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287561 Trnk#:0 TrnkGrp#:0) 12:16:41:233 CTIOS1-ctios Trace: [call.5000.35287561]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000165. 12:16:41:233 CTIOS1-ctios Trace: CallConnection(88000165.1) created AgentObject (Device) for DeviceID(88000165). 12:16:41:233 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:16:41:233 CTIOS1-ctios Trace: Added CallConnection(88000165.1). 12:16:41:233 CTIOS1-ctios Trace: [call.5000.35287561]::CreateCallConnection(): CallConnection(88000165.1) created successfully. 12:16:41:234 CTIOS1-ctios Trace: >>CG:[call.5000.35287561]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287561 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:180 SGID:5055 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000165 AlrtgDevID:2027 CallngDevID:88000165 CalldDevID:2027 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287561 Trnk#:0 TrnkGrp#:0) 12:16:41:234 CTIOS1-ctios Trace: [call.5000.35287561] Found CallConnection(88000165.1) for device 88000165. 12:16:41:234 CTIOS1-ctios Trace: [call.5000.35287561]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2027. 12:16:41:234 CTIOS1-ctios Trace: [call.5000.35287561] CallConnection(88000165.1) found DeviceID(2027) AgentID(212). 12:16:41:234 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:16:41:234 CTIOS1-ctios Trace: Added CallConnection(88000165.1). 12:16:41:234 CTIOS1-ctios Trace: [call.5000.35287561]::CreateCallConnection(): CallConnection(88000165.1) created successfully. 12:16:41:234 CTIOS1-ctios Trace: [call.5000.35287561.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x683f0001) 12:16:41:234 CTIOS1-ctios Trace: [call.5000.35287561.2027] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:16:41:235 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287561.2027]:eCallBeginEvent 12:16:41:235 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287561.2027]:eButtonEnablementMaskChange,Msk(683f0001) 12:16:41:235 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287561.2027]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:16:41:239 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:0) 12:16:41:239 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:41:239 CTIOS1-ctios Trace: >>CG:[call.5000.35287561]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287561 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287561 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000165 NewConnDevID:88000165 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287561 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518200))) 12:16:41:240 CTIOS1-ctios Trace: >>CG:[call.5000.35287561]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287561 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:180 SGID:5055 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2027 CallngDevID:88000165 CalldDevID:2027 LstRedirDevID:(null) AnsDevID:2027 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287561 Trnk#:0 TrnkGrp#:0) 12:16:41:240 CTIOS1-ctios Trace: [call.5000.35287561] Found CallConnection(88000165.1). 12:16:41:240 CTIOS1-ctios Trace: [call.5000.35287561] Found CallConnection(88000165.1). 12:16:41:240 CTIOS1-ctios Trace: [call.5000.35287561.88000165] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000165), Button Mask(0xbf01a6) 12:16:41:240 CTIOS1-ctios Trace: [call.5000.35287561.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf01a6) 12:16:41:240 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eTalking),Msk(0) 12:16:41:240 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.212]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:41:240 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.212]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:41:240 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287561.2027]:eCallDataUpdateEvent,Msk(683f0001) 12:16:41:240 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287561.2027]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:16:41:240 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287561.2027]:eCallEstablishedEvent,Msk(68bf01a6) 12:16:41:322 CTIOS1-ctios Trace: ->RCV[BANCOMER52-2304-4296 a=212][call.5000.35287561.2027]:eSetCallDataRequest 12:16:41:328 CTIOS1-ctios Trace: >>CG:[call.5000.35287561]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287561 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287561 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000165 NewConnDevID:88000165 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287561 ecc:(...)) 12:16:41:328 CTIOS1-ctios Trace: >>CG:[call.5000.35287561.2027]:eSetCallDataConf(UniqObjID:call.5000.35287561.2027 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER52-2304-4296) 12:16:41:328 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287561.2027]:eCallDataUpdateEvent,Msk(68bf01a6) 12:16:41:368 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:16:41:369 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:16:41:423 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4108 ANI:9212142307 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1311 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1311 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1645) 12:16:41:423 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][]:eAgentPrecallEvent 12:16:41:427 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:16:41:427 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:41:427 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eReserved),Msk(0) 12:16:41:572 CTIOS1-ctios Trace: >>CG:[call.5000.35287564]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287564 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:9212142307 DNIS:4108 Dialed#:3021 ConnDevID:9212142307 RCallKeyDay:151064 RCallKeyCID:1311 MsgID:eCallBeginEvent DvrKey:call.5000.35287564 ecc:(...) ICMEntUniqID:icm.151064.1311 RCallKeySeq#:2) 12:16:41:572 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287564 12:16:41:572 CTIOS1-ctios Trace: >>CG:[call.5000.35287564]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287564 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9212142307 AlrtgDevID:(null) CallngDevID:9212142307 CalldDevID:4108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287564 Trnk#:0 TrnkGrp#:0) 12:16:41:572 CTIOS1-ctios Trace: [call.5000.35287564]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9212142307. 12:16:41:572 CTIOS1-ctios Trace: CallConnection(9212142307.1) created AgentObject (Device) for DeviceID(9212142307). 12:16:41:572 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:16:41:572 CTIOS1-ctios Trace: Added CallConnection(9212142307.1). 12:16:41:572 CTIOS1-ctios Trace: [call.5000.35287564]::CreateCallConnection(): CallConnection(9212142307.1) created successfully. 12:16:41:573 CTIOS1-ctios Trace: >>CG:[call.5000.35287564]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287564 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:9212142307 AlrtgDevID:4108 CallngDevID:9212142307 CalldDevID:4108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287564 Trnk#:0 TrnkGrp#:0) 12:16:41:573 CTIOS1-ctios Trace: [call.5000.35287564] Found CallConnection(9212142307.1) for device 9212142307. 12:16:41:573 CTIOS1-ctios Trace: [call.5000.35287564]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4108. 12:16:41:573 CTIOS1-ctios Trace: [call.5000.35287564] CallConnection(9212142307.1) found DeviceID(4108) AgentID(436). 12:16:41:573 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:16:41:573 CTIOS1-ctios Trace: Added CallConnection(9212142307.1). 12:16:41:573 CTIOS1-ctios Trace: [call.5000.35287564]::CreateCallConnection(): CallConnection(9212142307.1) created successfully. 12:16:41:573 CTIOS1-ctios Trace: [call.5000.35287564.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x683f0001) 12:16:41:573 CTIOS1-ctios Trace: [call.5000.35287564.4108] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:16:41:573 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287564.4108]:eCallBeginEvent 12:16:41:573 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287564.4108]:eButtonEnablementMaskChange,Msk(683f0001) 12:16:41:573 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287564.4108]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:16:41:652 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:16:41:652 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:41:653 CTIOS1-ctios Trace: >>CG:[call.5000.35287564]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287564 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287564 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9212142307 NewConnDevID:9212142307 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287564 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518201))) 12:16:41:653 CTIOS1-ctios Trace: >>CG:[call.5000.35287564]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287564 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4108 CallngDevID:9212142307 CalldDevID:4108 LstRedirDevID:(null) AnsDevID:4108 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287564 Trnk#:0 TrnkGrp#:0) 12:16:41:653 CTIOS1-ctios Trace: [call.5000.35287564] Found CallConnection(9212142307.1). 12:16:41:653 CTIOS1-ctios Trace: [call.5000.35287564] Found CallConnection(9212142307.1). 12:16:41:653 CTIOS1-ctios Trace: [call.5000.35287564.9212142307] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(9212142307), Button Mask(0xbf01a6) 12:16:41:654 CTIOS1-ctios Trace: [call.5000.35287564.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf01a6) 12:16:41:654 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eTalking),Msk(0) 12:16:41:654 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287564.4108]:eCallDataUpdateEvent,Msk(683f0001) 12:16:41:654 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287564.4108]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:16:41:654 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287564.4108]:eCallEstablishedEvent,Msk(68bf01a6) 12:16:41:668 CTIOS1-ctios Trace: ->RCV[bancomer17-828-3444 a=436][call.5000.35287564.4108]:eSetCallDataRequest 12:16:41:673 CTIOS1-ctios Trace: >>CG:[call.5000.35287564]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287564 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287564 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9212142307 NewConnDevID:9212142307 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287564 ecc:(...)) 12:16:41:674 CTIOS1-ctios Trace: >>CG:[call.5000.35287564.4108]:eSetCallDataConf(UniqObjID:call.5000.35287564.4108 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-828-3444) 12:16:41:674 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287564.4108]:eCallDataUpdateEvent,Msk(68bf01a6) 12:16:41:689 CTIOS1-ctios Trace: [call.5000.35287564] Found CallConnection(4108.0) for device 4108. 12:16:41:690 CTIOS1-ctios Trace: [call.5000.35287564] Found CallConnection(4108.0) for device 4108. 12:16:41:781 CTIOS1-ctios Trace: [call.5000.35287561] Found CallConnection(2027.0) for device 2027. 12:16:41:781 CTIOS1-ctios Trace: [call.5000.35287561] Found CallConnection(2027.0) for device 2027. 12:16:50:215 CTIOS1-ctios Trace: [call.5000.35287542] Found CallConnection(2108.0) for device 2108. 12:16:50:216 CTIOS1-ctios Trace: [call.5000.35287542] Found CallConnection(2108.0) for device 2108. 12:16:50:235 CTIOS1-ctios Trace: >>CG:[call.5000.35287500]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287500 NumParties:2 SecDevIDTyp:0 SecCID:35287542 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:88000162 SecDevID:2108 TfrgDevID:2108 TfrdDevID:2027 MsgID:eCallTransferredEvent DvrKey:call.5000.35287500ConnectedParty[1]:(ConnPtyCID:35287500 ConnPtyDevIDTyp:1 ConnPtyDevID:88000162) ConnectedParty[2]:(ConnPtyCID:35287500 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:16:50:235 CTIOS1-ctios Trace: [call.5000.35287500] Found CallConnection(2108.0). 12:16:50:236 CTIOS1-ctios Trace: >>CG:[call.5000.35287542]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287500 NumParties:2 SecDevIDTyp:0 SecCID:35287542 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:88000162 SecDevID:2108 TfrgDevID:2108 TfrdDevID:2027 MsgID:eCallTransferredEvent DvrKey:call.5000.35287542ConnectedParty[1]:(ConnPtyCID:35287500 ConnPtyDevIDTyp:1 ConnPtyDevID:88000162) ConnectedParty[2]:(ConnPtyCID:35287500 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:16:50:236 CTIOS1-ctios Trace: [call.5000.35287542]::FindTransferCommonDeviceID Found Transferring Device [2108] on both [call.5000.35287500] and [call.5000.35287542]. 12:16:50:236 CTIOS1-ctios Trace: [call.5000.35287500] Found CallConnection(2108.0). 12:16:50:236 CTIOS1-ctios Trace: [call.5000.35287542] Found CallConnection(2108.0). 12:16:50:236 CTIOS1-ctios Trace: [call.5000.35287500] Found CallConnection(2108.0). 12:16:50:236 CTIOS1-ctios Trace: Removed CallConnection(2108.0). 12:16:50:236 CTIOS1-ctios Trace: [call.5000.35287542] Found CallConnection(2108.0). 12:16:50:236 CTIOS1-ctios Trace: Removed CallConnection(2108.0). 12:16:50:236 CTIOS1-ctios Trace: Added CallConnection(88000162.1). 12:16:50:236 CTIOS1-ctios Trace: [call.5000.35287542] Moved CallConnection[88000162.1] from [call.5000.35287500] to [call.5000.35287542]. 12:16:50:236 CTIOS1-ctios Trace: >>CG:[call.5000.35287500]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287500 ConnDevIDTyp:1 ConnDevID:88000162 MsgID:eCallEndEvent DvrKey:call.5000.35287500) 12:16:50:236 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287500 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:16:50:236 CTIOS1-ctios Trace: >>CG:[call.5000.35287542]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287542 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287500 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2108 NewConnDevID:2108 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287542) 12:16:50:236 CTIOS1-ctios Trace: >>CG:[call.5000.35287500]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287500 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287500 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2108 NewConnDevID:88000162 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287500) 12:16:50:237 CTIOS1-ctios Trace: >>CG:[call.5000.35287500]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287500 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287500 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:4075 DNIS:2108 ConnDevID:88000162 NewConnDevID:88000162 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287500 ecc:(...)) 12:16:50:237 CTIOS1-ctios Trace: >>CG:[agent.5000.242]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5088 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2108 AGID:242 AGInstr:2108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.242 AGAvailStatus:0) 12:16:50:237 CTIOS1-ctios Trace: [agent.5000.242] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:16:50:237 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.242]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:16:50:237 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.242]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:16:50:238 CTIOS1-ctios Trace: >>CG:[call.5000.35287500]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287500 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287500) 12:16:50:238 CTIOS1-ctios Trace: >>CG:[call.5000.35287500]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287500 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:88000162 RelDevID:88000162 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287500) 12:16:50:238 CTIOS1-ctios Trace: >>CG:[call.5000.35287500]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287500 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35287500) 12:16:50:238 CTIOS1-ctios Trace: >>CG:[call.5000.35287500]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287500 ConnDevIDTyp:1 ConnDevID:88000162 MsgID:eCallEndEvent DvrKey:call.5000.35287500) 12:16:50:238 CTIOS1-ctios Trace: Removed CallConnection(88000162.1). 12:16:50:238 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287500 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:16:51:414 CTIOS1-ctios Trace: >>CG:[agent.5000.347]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5171 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2306 AGID:347 AGInstr:2306 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.347 AGAvailStatus:1) 12:16:51:414 CTIOS1-ctios Trace: [agent.5000.347] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:16:51:415 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.347]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:16:51:415 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.347]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:16:54:331 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:16:54:332 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:16:54:345 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:16:54:346 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:54:346 CTIOS1-ctios Trace: >>CG:[call.5000.35286778]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35286778 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2018 HldgDevID:2018 MsgID:eCallHeldEvent DvrKey:call.5000.35286778) 12:16:54:346 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0). 12:16:54:346 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:16:54:346 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:16:54:346 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:16:55:020 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:16:55:020 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:55:020 CTIOS1-ctios Trace: >>CG:[call.5000.35287569]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287569 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35287569 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518214))) 12:16:55:020 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287569 12:16:55:020 CTIOS1-ctios Trace: >>CG:[call.5000.35287569]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287569 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287569) 12:16:55:020 CTIOS1-ctios Trace: [call.5000.35287569] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:16:55:020 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:16:55:021 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:16:55:021 CTIOS1-ctios Trace: [call.5000.35287569]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:16:55:021 CTIOS1-ctios Trace: [call.5000.35287569.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:16:55:021 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:16:55:021 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:55:021 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:16:55:402 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:16:55:403 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:16:55:441 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:16:55:441 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:16:55:455 CTIOS1-ctios Trace: >>CG:[call.5000.35287375]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287375 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4054.4055.2 HldgDevID:4054 MsgID:eCallHeldEvent DvrKey:call.5000.35287375 HldgDevIDFull:4054.4055.2) 12:16:55:455 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0). 12:16:55:456 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf000a) 12:16:55:456 CTIOS1-ctios Trace: [call.5000.35287291.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:16:55:456 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(28bf000a) 12:16:55:456 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:16:55:456 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]: eCallHeldEvent,Msk(28bf000a) 12:16:55:457 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:16:55:457 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:55:457 CTIOS1-ctios Trace: >>CG:[call.5000.35287291]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287291 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4054 RetrvDevID:4054 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287291) 12:16:55:457 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4054.0). 12:16:55:457 CTIOS1-ctios Trace: [call.5000.35287291.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf01a6) 12:16:55:457 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf000a) 12:16:55:457 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf000a) 12:16:55:457 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eTalking),Msk(0) 12:16:55:458 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:16:55:458 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(28bf000a) 12:16:55:458 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(28bf000a) 12:16:55:458 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eCallRetrievedEvent,Msk(68bf01a6) 12:16:55:462 CTIOS1-ctios Trace: >>CG:[call.5000.35287569]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287569 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287569 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:917976 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287569) 12:16:55:462 CTIOS1-ctios Trace: >>CG:[call.5000.35287569]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287569 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 CalldDevID:917976 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287569) 12:16:55:462 CTIOS1-ctios Trace: [call.5000.35287569] Found CallConnection(2018.0) for device 2018. 12:16:55:463 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4054.0) for device 4054. 12:16:55:464 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4054.0) for device 4054. 12:16:55:505 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35287291.4054]:eSetCallDataRequest 12:16:55:509 CTIOS1-ctios Trace: >>CG:[call.5000.35287291.4054]:eSetCallDataConf(UniqObjID:call.5000.35287291.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:16:55:692 CTIOS1-ctios Trace: >>CG:[call.5000.35287569]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287569 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287569 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287569) 12:16:55:693 CTIOS1-ctios Trace: >>CG:[call.5000.35287569]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287569 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:917976 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287569 Trnk#:0 TrnkGrp#:0) 12:16:55:724 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:16:55:724 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:16:56:231 CTIOS1-ctios Trace: [call.5000.35287569] Found CallConnection(2018.0) for device 2018. 12:16:56:299 CTIOS1-ctios Trace: [call.5000.35287569] Found CallConnection(2018.0) for device 2018. 12:16:57:145 CTIOS1-ctios Trace: [call.5000.35287569] Found CallConnection(2018.0) for device 2018. 12:16:57:148 CTIOS1-ctios Trace: [call.5000.35287569] Found CallConnection(2018.0) for device 2018. 12:16:57:148 CTIOS1-ctios Trace: >>CG:[call.5000.35287569]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287569 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287569) 12:16:57:148 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:57:148 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:16:57:148 CTIOS1-ctios Trace: >>CG:[call.5000.35287569]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287569 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018 MsgID:eCallClearedEvent DvrKey:call.5000.35287569) 12:16:57:148 CTIOS1-ctios Trace: >>CG:[call.5000.35287569]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287569 ConnDevIDTyp:0 ConnDevID:2018 MsgID:eCallEndEvent DvrKey:call.5000.35287569) 12:16:57:148 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:16:57:148 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:16:57:148 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287569 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:16:57:148 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:16:57:149 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:57:149 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:16:57:149 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:16:58:374 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:16:58:375 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:16:58:384 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:16:58:384 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:16:58:384 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287511 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2030 HldgDevID:2030 MsgID:eCallHeldEvent DvrKey:call.5000.35287511) 12:16:58:384 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0). 12:16:58:385 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:16:58:385 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.224]:Monitored eAgentStateEvent(eHold),Msk(0) 12:16:58:385 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.224]:Monitored eAgentStateEvent(eHold),Msk(0) 12:16:58:518 CTIOS1-ctios Trace: ->RCV[BANCOMER25-3828-3368 a=335][call.5000.35287556.2066]:eSetCallDataRequest 12:16:58:523 CTIOS1-ctios Trace: >>CG:[call.5000.35287556]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287556 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287556 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:7574767297 NewConnDevID:7574767297 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287556 ecc:(...)) 12:16:58:524 CTIOS1-ctios Trace: >>CG:[call.5000.35287556.2066]:eSetCallDataConf(UniqObjID:call.5000.35287556.2066 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER25-3828-3368) 12:16:58:524 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287556.2066]:eCallDataUpdateEvent,Msk(68bf01a6) 12:17:01:527 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:17:01:528 CTIOS1-ctios Trace: [call.5000.16788668] Found CallConnection(4075.0) for device 4075. 12:17:02:281 CTIOS1-ctios Trace: [call.5000.35287561] Found CallConnection(2027.0) for device 2027. 12:17:02:284 CTIOS1-ctios Trace: [call.5000.35287561] Found CallConnection(2027.0) for device 2027. 12:17:02:284 CTIOS1-ctios Trace: >>CG:[call.5000.35287561]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287561 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2027 RelDevID:2027 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287561) 12:17:02:284 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:02:284 CTIOS1-ctios Trace: >>CG:[call.5000.35287561]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287561 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000165 RelDevID:88000165 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287561) 12:17:02:285 CTIOS1-ctios Trace: >>CG:[call.5000.35287561]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287561 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000165 MsgID:eCallClearedEvent DvrKey:call.5000.35287561) 12:17:02:285 CTIOS1-ctios Trace: >>CG:[call.5000.35287561]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287561 ConnDevIDTyp:1 ConnDevID:88000165 MsgID:eCallEndEvent DvrKey:call.5000.35287561) 12:17:02:285 CTIOS1-ctios Trace: Removed CallConnection(88000165.1). 12:17:02:285 CTIOS1-ctios Trace: Removed CallConnection(2027.0). 12:17:02:285 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287561 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:17:02:285 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:1) 12:17:02:285 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:17:02:285 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287561.2027]:eCallConnectionClearedEvent,Msk(3c0000) 12:17:02:286 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287561.2027]:eCallConnectionClearedEvent,Msk(3c0000) 12:17:02:286 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287561.2027]:eCallClearedEvent,Msk(3c0000) 12:17:02:286 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287561.2027]:eCallEndEvent 12:17:02:286 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:17:02:286 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.212]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:17:02:286 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.212]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:17:05:941 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:17:05:941 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:05:941 CTIOS1-ctios Trace: >>CG:[call.5000.35287572]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287572 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35287572 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518225))) 12:17:05:941 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287572 12:17:05:941 CTIOS1-ctios Trace: >>CG:[call.5000.35287572]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287572 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287572) 12:17:05:941 CTIOS1-ctios Trace: [call.5000.35287572] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:17:05:941 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:05:942 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:17:05:942 CTIOS1-ctios Trace: [call.5000.35287572]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:17:05:942 CTIOS1-ctios Trace: [call.5000.35287572.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:17:05:942 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:17:05:942 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:17:05:942 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:17:06:083 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:1) 12:17:06:084 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:06:084 CTIOS1-ctios Trace: >>CG:[call.5000.35287573]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287573 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2027 MsgID:eCallBeginEvent DvrKey:call.5000.35287573 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518225))) 12:17:06:084 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287573 12:17:06:084 CTIOS1-ctios Trace: >>CG:[call.5000.35287573]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287573 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2027 CallngDevID:2027 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287573) 12:17:06:084 CTIOS1-ctios Trace: [call.5000.35287573] CallConnection(2027.0) found DeviceID(2027) AgentID(212). 12:17:06:084 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:06:084 CTIOS1-ctios Trace: Added CallConnection(2027.0). 12:17:06:084 CTIOS1-ctios Trace: [call.5000.35287573]::CreateCallConnection(): CallConnection(2027.0) created successfully. 12:17:06:084 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:17:06:084 CTIOS1-ctios Trace: [call.5000.35287573.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf0002) 12:17:06:084 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eTalking),Msk(0) 12:17:06:085 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.212]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:17:06:085 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.212]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:17:06:085 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287573.2027]:eButtonEnablementMaskChange,Msk(68bf0002) 12:17:06:085 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287573.2027]:eCallBeginEvent,Msk(68bf0002) 12:17:06:085 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287573.2027]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:17:06:086 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:0) 12:17:06:086 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:06:086 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eTalking),Msk(0) 12:17:06:086 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.212]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:17:06:086 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.212]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:17:06:296 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788668 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:30 FailDevTyp:0 MonID:0 ConnDevID:4075 CalldDevID:(null) FailDevID:4075 MsgID:eCallFailedEvent DvrKey:call.5000.16788668) 12:17:06:297 CTIOS1-ctios Trace: [call.5000.16788668.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1000) 12:17:06:297 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1000) 12:17:06:297 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788668 ConnDevIDTyp:1 LclConnState:65535 EvtCause:5 RelDevTyp:0 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788668) 12:17:06:297 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1000) 12:17:06:297 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788668 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788668 Trnk#:0 TrnkGrp#:0) 12:17:06:297 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eButtonEnablementMaskChange,Msk(683c1000) 12:17:06:297 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c1000) 12:17:06:297 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eCallFailedEvent,Msk(683c1000) 12:17:06:298 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c1000) 12:17:06:298 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eCallConnectionClearedEvent,Msk(683c1000) 12:17:06:298 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eCallReachedNetworkEvent,Msk(683c1000) 12:17:09:415 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2234.0) for device 2234. 12:17:09:418 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2234.0) for device 2234. 12:17:09:420 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:17:09:422 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:17:09:422 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:17:09:422 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:09:422 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287544 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2234 HldgDevID:2234 MsgID:eCallHeldEvent DvrKey:call.5000.35287544) 12:17:09:422 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2234.0). 12:17:09:422 CTIOS1-ctios Trace: [call.5000.35287544.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683c0008) 12:17:09:423 CTIOS1-ctios Trace: [call.5000.35287450.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683c0008) 12:17:09:423 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eHold),Msk(0) 12:17:09:423 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.296]:Monitored eAgentStateEvent(eHold),Msk(0) 12:17:09:423 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.296]:Monitored eAgentStateEvent(eHold),Msk(0) 12:17:09:423 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eButtonEnablementMaskChange,Msk(683c0008) 12:17:09:423 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eButtonEnablementMaskChange,Msk(683c0008) 12:17:09:423 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]: eCallHeldEvent,Msk(683c0008) 12:17:09:442 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:17:09:444 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:17:09:444 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:09:444 CTIOS1-ctios Trace: >>CG:[call.5000.35287450]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287450 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2234 RetrvDevID:2234 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287450) 12:17:09:444 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:17:09:444 CTIOS1-ctios Trace: [call.5000.35287450] Found CallConnection(2234.0). 12:17:09:444 CTIOS1-ctios Trace: [call.5000.35287450.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683c1800) 12:17:09:444 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.296]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:17:09:444 CTIOS1-ctios Trace: [call.5000.35287544.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683c1800) 12:17:09:444 CTIOS1-ctios Trace: [call.5000.35287544.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683c1800) 12:17:09:444 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.296]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:17:09:444 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eButtonEnablementMaskChange,Msk(683c1800) 12:17:09:444 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eButtonEnablementMaskChange,Msk(683c1800) 12:17:09:444 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eButtonEnablementMaskChange,Msk(683c1800) 12:17:09:444 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eCallRetrievedEvent,Msk(683c1800) 12:17:09:446 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:17:09:449 CTIOS1-ctios Trace: [call.5000.35287450] Found CallConnection(2234.0) for device 2234. 12:17:09:449 CTIOS1-ctios Trace: [call.5000.35287450] Found CallConnection(2234.0) for device 2234. 12:17:09:462 CTIOS1-ctios Trace: ->RCV[bancomer17-2880-3800 a=296][call.5000.35287450.2234]:eSetCallDataRequest 12:17:09:466 CTIOS1-ctios Trace: >>CG:[call.5000.35287450.2234]:eSetCallDataConf(UniqObjID:call.5000.35287450.2234 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2880-3800) 12:17:11:919 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:17:11:919 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:11:919 CTIOS1-ctios Trace: >>CG:[call.5000.35287576]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287576 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2030 MsgID:eCallBeginEvent DvrKey:call.5000.35287576 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518231))) 12:17:11:919 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287576 12:17:11:919 CTIOS1-ctios Trace: >>CG:[call.5000.35287576]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287576 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2030 CallngDevID:2030 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287576) 12:17:11:919 CTIOS1-ctios Trace: [call.5000.35287576] CallConnection(2030.0) found DeviceID(2030) AgentID(224). 12:17:11:919 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:11:919 CTIOS1-ctios Trace: Added CallConnection(2030.0). 12:17:11:919 CTIOS1-ctios Trace: [call.5000.35287576]::CreateCallConnection(): CallConnection(2030.0) created successfully. 12:17:11:919 CTIOS1-ctios Trace: [call.5000.35287576.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf0002) 12:17:11:919 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:17:11:920 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.224]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:17:11:920 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.224]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:17:13:065 CTIOS1-ctios Trace: >>CG:[call.5000.35287573]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287573 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2027 RelDevID:2027 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287573) 12:17:13:065 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:13:065 CTIOS1-ctios Trace: >>CG:[call.5000.35287573]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287573 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2027 MsgID:eCallClearedEvent DvrKey:call.5000.35287573) 12:17:13:066 CTIOS1-ctios Trace: >>CG:[call.5000.35287573]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287573 ConnDevIDTyp:0 ConnDevID:2027 MsgID:eCallEndEvent DvrKey:call.5000.35287573) 12:17:13:066 CTIOS1-ctios Trace: Removed CallConnection(2027.0). 12:17:13:066 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287573 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:17:13:066 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:1) 12:17:13:066 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:17:13:066 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287573.2027]:eCallConnectionClearedEvent,Msk(3c0000) 12:17:13:066 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287573.2027]:eCallClearedEvent,Msk(3c0000) 12:17:13:066 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287573.2027]:eCallEndEvent 12:17:13:066 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:17:13:066 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.212]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:17:13:067 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.212]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:17:15:273 CTIOS1-ctios Trace: [call.5000.35287490] Found CallConnection(2000.0) for device 2000. 12:17:15:275 CTIOS1-ctios Trace: [call.5000.35287490] Found CallConnection(2000.0) for device 2000. 12:17:15:275 CTIOS1-ctios Trace: >>CG:[call.5000.35287490]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287490 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2000 RelDevID:2000 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287490) 12:17:15:275 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:15:275 CTIOS1-ctios Trace: [call.5000.35287409.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:17:15:275 CTIOS1-ctios Trace: >>CG:[call.5000.35287490]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287490 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:99235 RelDevID:99235 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287490) 12:17:15:275 CTIOS1-ctios Trace: [call.5000.35287409.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:17:15:275 CTIOS1-ctios Trace: >>CG:[call.5000.35287490]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287490 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2000 MsgID:eCallClearedEvent DvrKey:call.5000.35287490) 12:17:15:275 CTIOS1-ctios Trace: >>CG:[call.5000.35287490]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287490 ConnDevIDTyp:0 ConnDevID:2000 MsgID:eCallEndEvent DvrKey:call.5000.35287490) 12:17:15:275 CTIOS1-ctios Trace: [call.5000.35287409.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:17:15:275 CTIOS1-ctios Trace: Removed CallConnection(2000.0). 12:17:15:275 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287490 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:17:15:275 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:17:15:275 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:15:276 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:17:15:276 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287490.2000]:eCallConnectionClearedEvent,Msk(3c0000) 12:17:15:276 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:17:15:276 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287490.2000]:eCallConnectionClearedEvent,Msk(3c0000) 12:17:15:276 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287490.2000]:eCallClearedEvent,Msk(3c0000) 12:17:15:276 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:17:15:276 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287490.2000]:eCallEndEvent 12:17:15:276 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eHold),Msk(0) 12:17:15:276 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.210]:Monitored eAgentStateEvent(eHold),Msk(0) 12:17:15:276 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.210]:Monitored eAgentStateEvent(eHold),Msk(0) 12:17:16:294 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788668 ConnDevIDTyp:0 LclConnState:65535 EvtCause:5 RelDevTyp:0 MonID:0 ConnDevID:4075 RelDevID:4075 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788668) 12:17:16:295 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:16:295 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x68bf000a) 12:17:16:295 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788668 ConnDevIDTyp:1 LclConnState:0 EvtCause:5 RelDevTyp:70 MonID:0 ConnDevID:2108 RelDevID:2108 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788668) 12:17:16:295 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x68bf000a) 12:17:16:295 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788668 ConnDevIDTyp:0 LclConnState:0 EvtCause:5 MonID:0 ConnDevID:4075 MsgID:eCallClearedEvent DvrKey:call.5000.16788668) 12:17:16:295 CTIOS1-ctios Trace: >>CG:[call.5000.16788668]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:16788668 ConnDevIDTyp:0 ConnDevID:4075 MsgID:eCallEndEvent DvrKey:call.5000.16788668) 12:17:16:295 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x68bf000a) 12:17:16:295 CTIOS1-ctios Trace: Removed CallConnection(4075.0). 12:17:16:295 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.16788668 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:17:16:295 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:17:16:296 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:16:296 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(68bf000a) 12:17:16:296 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eCallConnectionClearedEvent,Msk(3c0000) 12:17:16:296 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(68bf000a) 12:17:16:296 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eCallConnectionClearedEvent,Msk(3c0000) 12:17:16:296 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eCallClearedEvent,Msk(3c0000) 12:17:16:296 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(68bf000a) 12:17:16:296 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788668.4075]:eCallEndEvent 12:17:16:296 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eHold),Msk(0) 12:17:16:538 CTIOS1-ctios Trace: [call.5000.35287556] Found CallConnection(2066.0) for device 2066. 12:17:16:539 CTIOS1-ctios Trace: [call.5000.35287556] Found CallConnection(2066.0) for device 2066. 12:17:16:549 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:0) 12:17:16:549 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:16:550 CTIOS1-ctios Trace: >>CG:[call.5000.35287556]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287556 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2066 HldgDevID:2066 MsgID:eCallHeldEvent DvrKey:call.5000.35287556) 12:17:16:550 CTIOS1-ctios Trace: [call.5000.35287556] Found CallConnection(2066.0). 12:17:16:550 CTIOS1-ctios Trace: [call.5000.35287556.2066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2066), Button Mask(0x68bf000a) 12:17:16:550 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eHold),Msk(0) 12:17:16:550 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.335]:Monitored eAgentStateEvent(eHold),Msk(0) 12:17:16:550 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.335]:Monitored eAgentStateEvent(eHold),Msk(0) 12:17:16:551 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287556.2066]:eButtonEnablementMaskChange,Msk(68bf000a) 12:17:16:551 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287556.2066]: eCallHeldEvent,Msk(68bf000a) 12:17:16:554 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:0) 12:17:16:554 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:16:554 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eTalking),Msk(0) 12:17:16:554 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.335]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:17:16:554 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.335]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:17:16:554 CTIOS1-ctios Trace: >>CG:[call.5000.35287577]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287577 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2066 RCallKeyDay:151064 RCallKeyCID:1310 MsgID:eCallBeginEvent DvrKey:call.5000.35287577 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518189)) ICMEntUniqID:icm.151064.1310 RCallKeySeq#:3) 12:17:16:554 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287577 12:17:16:554 CTIOS1-ctios Trace: >>CG:[call.5000.35287577]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287577 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:190 SGID:5057 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2066 CallngDevID:2066 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287577 COCConnCID:35287556 COCCallConnDevIDTyp:0 COCCallConnDevID:2066) 12:17:16:554 CTIOS1-ctios Trace: [call.5000.35287577] CallConnection(2066.0) found DeviceID(2066) AgentID(335). 12:17:16:554 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:16:554 CTIOS1-ctios Trace: Added CallConnection(2066.0). 12:17:16:554 CTIOS1-ctios Trace: [call.5000.35287577]::CreateCallConnection(): CallConnection(2066.0) created successfully. 12:17:16:554 CTIOS1-ctios Trace: [call.5000.35287577.2066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2066), Button Mask(0x683c1000) 12:17:16:554 CTIOS1-ctios Trace: [call.5000.35287556.2066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2066), Button Mask(0x683c1000) 12:17:16:554 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287577.2066]:eButtonEnablementMaskChange,Msk(683c1000) 12:17:16:554 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287556.2066]:eButtonEnablementMaskChange,Msk(683c1000) 12:17:16:555 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287577.2066]:eCallBeginEvent,Msk(683c1000) 12:17:16:555 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287577.2066]:eCallServiceInitiatedEvent,Msk(683c1000) 12:17:19:127 CTIOS1-ctios Trace: ->RCV[bancomer17-2352-3944 a=247][call.5000.35287453.2117]:eSetCallDataRequest 12:17:19:133 CTIOS1-ctios Trace: >>CG:[call.5000.35287453]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287453 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287453 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:39659 NewConnDevID:39659 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287453 ecc:(...)) 12:17:19:133 CTIOS1-ctios Trace: >>CG:[call.5000.35287453.2117]:eSetCallDataConf(UniqObjID:call.5000.35287453.2117 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2352-3944) 12:17:19:134 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287453.2117]:eCallDataUpdateEvent,Msk(68bf01a6) 12:17:19:792 CTIOS1-ctios Trace: ->RCV[BANCOMER52-2304-4296 a=212][agent.5000.212]:eSetAgentStateRequest(eNotReady) 12:17:19:805 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:0) 12:17:19:805 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:17:19:805 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:17:19:805 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.212]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:17:19:805 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.212]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:17:19:806 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eSetAgentStateConf(UniqObjID:agent.5000.212 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER52-2304-4296) 12:17:19:806 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eSetAgentStateConf 12:17:20:171 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:17:20:172 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:17:20:188 CTIOS1-ctios Trace: [call.5000.35287450] Found CallConnection(2234.0) for device 2234. 12:17:20:189 CTIOS1-ctios Trace: [call.5000.35287450] Found CallConnection(2234.0) for device 2234. 12:17:20:199 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:17:20:200 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:17:20:442 CTIOS1-ctios Trace: >>CG:[call.5000.35287450]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 PriDevIDTyp:0 PriCID:35287450 NumParties:3 SecDevIDTyp:0 SecCID:35287544 CtrlrDevTyp:0 AddedPtyDevTyp:0 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 PriDevID:2234 SecDevID:2234 CtrlrDevID:2234 AddedPtyDevID:2150 MsgID:eCallConferencedEvent DvrKey:call.5000.35287450ConnectedParty[1]:(ConnPtyCID:35287544 ConnPtyDevIDTyp:1 ConnPtyDevID:34) ConnectedParty[2]:(ConnPtyCID:35287544 ConnPtyDevIDTyp:0 ConnPtyDevID:2234) ConnectedParty[3]:(ConnPtyCID:35287544 ConnPtyDevIDTyp:0 ConnPtyDevID:2150)) 12:17:20:442 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 PriDevIDTyp:0 PriCID:35287450 NumParties:3 SecDevIDTyp:0 SecCID:35287544 CtrlrDevTyp:0 AddedPtyDevTyp:0 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 PriDevID:2234 SecDevID:2234 CtrlrDevID:2234 AddedPtyDevID:2150 MsgID:eCallConferencedEvent DvrKey:call.5000.35287544ConnectedParty[1]:(ConnPtyCID:35287544 ConnPtyDevIDTyp:1 ConnPtyDevID:34) ConnectedParty[2]:(ConnPtyCID:35287544 ConnPtyDevIDTyp:0 ConnPtyDevID:2234) ConnectedParty[3]:(ConnPtyCID:35287544 ConnPtyDevIDTyp:0 ConnPtyDevID:2150)) 12:17:20:442 CTIOS1-ctios Trace: [call.5000.35287544] Found Device [2234] on both [call.5000.35287544] and [call.5000.35287450]. 12:17:20:442 CTIOS1-ctios Trace: [call.5000.35287450] Found CallConnection(2234.0). 12:17:20:442 CTIOS1-ctios Trace: [call.5000.35287450.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x68bc01a6) 12:17:20:443 CTIOS1-ctios Trace: [call.5000.35287544.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683c1800) 12:17:20:443 CTIOS1-ctios Trace: [call.5000.35287450] Found CallConnection(2234.0). 12:17:20:443 CTIOS1-ctios Trace: Removed CallConnection(2234.0). 12:17:20:443 CTIOS1-ctios Trace: Added CallConnection(34.1). 12:17:20:443 CTIOS1-ctios Trace: [call.5000.35287544] Moved CallConnection[34.1] from [call.5000.35287450] to [call.5000.35287544]. 12:17:20:444 CTIOS1-ctios Trace: [call.5000.35287544.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:17:20:444 CTIOS1-ctios Trace: [call.5000.35287544.34] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(34), Button Mask(0xbf01a6) 12:17:20:444 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287544 CallTyp:15 ConnDevIDTyp:1 NewConnCID:35287544 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:34 NewConnDevID:2234 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287544) 12:17:20:445 CTIOS1-ctios Trace: >>CG:[call.5000.35287450]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287450 ConnDevIDTyp:1 ConnDevID:34 MsgID:eCallEndEvent DvrKey:call.5000.35287450) 12:17:20:445 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287450 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:17:20:445 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287544 CallTyp:15 ConnDevIDTyp:0 NewConnCID:35287544 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2234 NewConnDevID:2234 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287544 ecc:(...)) 12:17:20:446 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eButtonEnablementMaskChange,Msk(68bc01a6) 12:17:20:446 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eCallConferencedEvent,Msk(68bc01a6) 12:17:20:446 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eButtonEnablementMaskChange,Msk(683c1800) 12:17:20:447 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287450.2234]:eCallEndEvent 12:17:20:447 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eCallConferencedEvent,Msk(683c0000) 12:17:20:447 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eCallDataUpdateEvent,Msk(683c0000) 12:17:20:447 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eCallDataUpdateEvent,Msk(683c0000) 12:17:20:448 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2234.0) for device 2234. 12:17:20:448 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2234.0) for device 2234. 12:17:22:544 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2234.0) for device 2234. 12:17:22:547 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2234.0) for device 2234. 12:17:22:547 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287544 CallTyp:15 ConnDevIDTyp:0 NewConnCID:35287544 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2234 NewConnDevID:34 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287544) 12:17:22:548 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287544 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2234 RelDevID:2234 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287544) 12:17:22:548 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:22:548 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287544 CallTyp:15 ConnDevIDTyp:1 NewConnCID:35287544 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:34 NewConnDevID:34 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287544 ecc:(...)) 12:17:22:548 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:1) 12:17:22:548 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0x201b0000) 12:17:22:548 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:17:22:548 CTIOS1-ctios Trace: Removed CallConnection(2234.0). 12:17:22:548 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:17:22:549 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eCallDataUpdateEvent,Msk(683c0000) 12:17:22:549 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eCallConnectionClearedEvent,Msk(3c0000) 12:17:22:549 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eCallDataUpdateEvent 12:17:22:549 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eButtonEnablementMaskChange,Msk(201b0000) 12:17:22:549 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287544.2234]:eCallEndEvent 12:17:22:549 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:17:22:549 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.296]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:17:22:549 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.296]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:17:22:554 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:17:22:555 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:17:22:571 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:17:22:580 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:17:22:623 CTIOS1-ctios Trace: >>CG:[call.5000.35287572]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287572 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287572 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:994876 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287572) 12:17:22:624 CTIOS1-ctios Trace: >>CG:[call.5000.35287572]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287572 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 CalldDevID:994876 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287572) 12:17:22:624 CTIOS1-ctios Trace: [call.5000.35287572] Found CallConnection(2018.0) for device 2018. 12:17:22:880 CTIOS1-ctios Trace: >>CG:[call.5000.35287572]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287572 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287572 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287572) 12:17:22:881 CTIOS1-ctios Trace: >>CG:[call.5000.35287572]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287572 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:994876 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287572 Trnk#:0 TrnkGrp#:0) 12:17:23:419 CTIOS1-ctios Trace: [call.5000.35287572] Found CallConnection(2018.0) for device 2018. 12:17:23:487 CTIOS1-ctios Trace: [call.5000.35287572] Found CallConnection(2018.0) for device 2018. 12:17:26:127 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2090 ANI:10204 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1313 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1313 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1648) 12:17:26:127 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][]:eAgentPrecallEvent 12:17:26:132 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:17:26:132 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:26:133 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eReserved),Msk(0) 12:17:26:133 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:17:26:133 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:17:26:198 CTIOS1-ctios Trace: >>CG:[call.5000.35287580]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287580 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:10204 DNIS:2090 Dialed#:3009 ConnDevID:10204 RCallKeyDay:151064 RCallKeyCID:1313 MsgID:eCallBeginEvent DvrKey:call.5000.35287580 ecc:(...) ICMEntUniqID:icm.151064.1313 RCallKeySeq#:2) 12:17:26:199 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287580 12:17:26:199 CTIOS1-ctios Trace: >>CG:[call.5000.35287580]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287580 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:10204 AlrtgDevID:(null) CallngDevID:10204 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287580 Trnk#:0 TrnkGrp#:0) 12:17:26:199 CTIOS1-ctios Trace: [call.5000.35287580]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 10204. 12:17:26:199 CTIOS1-ctios Trace: CallConnection(10204.1) created AgentObject (Device) for DeviceID(10204). 12:17:26:199 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:26:199 CTIOS1-ctios Trace: Added CallConnection(10204.1). 12:17:26:199 CTIOS1-ctios Trace: [call.5000.35287580]::CreateCallConnection(): CallConnection(10204.1) created successfully. 12:17:26:200 CTIOS1-ctios Trace: >>CG:[call.5000.35287580]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287580 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:10204 AlrtgDevID:2090 CallngDevID:10204 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287580 Trnk#:0 TrnkGrp#:0) 12:17:26:200 CTIOS1-ctios Trace: [call.5000.35287580] Found CallConnection(10204.1) for device 10204. 12:17:26:200 CTIOS1-ctios Trace: [call.5000.35287580]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2090. 12:17:26:200 CTIOS1-ctios Trace: [call.5000.35287580] CallConnection(10204.1) found DeviceID(2090) AgentID(236). 12:17:26:200 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:26:200 CTIOS1-ctios Trace: Added CallConnection(10204.1). 12:17:26:200 CTIOS1-ctios Trace: [call.5000.35287580]::CreateCallConnection(): CallConnection(10204.1) created successfully. 12:17:26:200 CTIOS1-ctios Trace: [call.5000.35287580.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683f0001) 12:17:26:200 CTIOS1-ctios Trace: [call.5000.35287580.2090] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:17:26:200 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287580.2090]:eCallBeginEvent 12:17:26:201 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287580.2090]:eButtonEnablementMaskChange,Msk(683f0001) 12:17:26:201 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287580.2090]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:17:26:204 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:17:26:204 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:26:204 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:17:26:204 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:17:26:204 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:17:26:204 CTIOS1-ctios Trace: >>CG:[call.5000.35287580]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287580 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287580 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10204 NewConnDevID:10204 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287580 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518245))) 12:17:26:204 CTIOS1-ctios Trace: >>CG:[call.5000.35287580]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287580 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2090 CallngDevID:10204 CalldDevID:2090 LstRedirDevID:(null) AnsDevID:2090 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287580 Trnk#:0 TrnkGrp#:0) 12:17:26:204 CTIOS1-ctios Trace: [call.5000.35287580] Found CallConnection(10204.1). 12:17:26:204 CTIOS1-ctios Trace: [call.5000.35287580] Found CallConnection(10204.1). 12:17:26:204 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287580.2090]:eCallDataUpdateEvent,Msk(683f0001) 12:17:26:204 CTIOS1-ctios Trace: [call.5000.35287580.10204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(10204), Button Mask(0xbf01a6) 12:17:26:204 CTIOS1-ctios Trace: [call.5000.35287580.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x68bf01a6) 12:17:26:205 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287580.2090]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:17:26:205 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287580.2090]:eCallEstablishedEvent,Msk(68bf01a6) 12:17:26:437 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287580.2090]:eSetCallDataRequest 12:17:26:443 CTIOS1-ctios Trace: >>CG:[call.5000.35287580]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287580 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287580 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10204 NewConnDevID:10204 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287580 ecc:(...)) 12:17:26:443 CTIOS1-ctios Trace: >>CG:[call.5000.35287580.2090]:eSetCallDataConf(UniqObjID:call.5000.35287580.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:17:26:444 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287580.2090]:eCallDataUpdateEvent,Msk(68bf01a6) 12:17:26:747 CTIOS1-ctios Trace: [call.5000.35287580] Found CallConnection(2090.0) for device 2090. 12:17:26:755 CTIOS1-ctios Trace: [call.5000.35287580] Found CallConnection(2090.0) for device 2090. 12:17:29:196 CTIOS1-ctios Trace: >>CG:[call.5000.35287576]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287576 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287576 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:99238 ConnDevID:2030 NewConnDevID:2030 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287576) 12:17:29:196 CTIOS1-ctios Trace: >>CG:[call.5000.35287576]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287576 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2030 CallngDevID:2030 CalldDevID:99238 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287576) 12:17:29:196 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0) for device 2030. 12:17:29:443 CTIOS1-ctios Trace: >>CG:[call.5000.35287576]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287576 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287576 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2030 NewConnDevID:2030 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287576) 12:17:29:443 CTIOS1-ctios Trace: >>CG:[call.5000.35287576]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287576 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:99238 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287576 Trnk#:0 TrnkGrp#:0) 12:17:29:954 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0) for device 2030. 12:17:30:158 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0) for device 2030. 12:17:30:446 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35287543.4051]:eConsultationCallRequest 12:17:30:496 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:17:30:496 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:30:496 CTIOS1-ctios Trace: >>CG:[call.5000.35287543]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287543 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4051 HldgDevID:4051 MsgID:eCallHeldEvent DvrKey:call.5000.35287543) 12:17:30:496 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(4051.0). 12:17:30:496 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c0008) 12:17:30:496 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eHold),Msk(0) 12:17:30:497 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(683c0008) 12:17:30:497 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]: eCallHeldEvent,Msk(683c0008) 12:17:30:497 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(4051.0) for device 4051. 12:17:30:499 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(4051.0) for device 4051. 12:17:30:499 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:17:30:499 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:30:499 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788669 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4051 RCallKeyDay:151064 RCallKeyCID:1309 MsgID:eCallBeginEvent DvrKey:call.5000.16788669 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518172)) ICMEntUniqID:icm.151064.1309 RCallKeySeq#:3) 12:17:30:499 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788669 12:17:30:499 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788669 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4051 CallngDevID:4051 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788669 COCConnCID:35287543 COCCallConnDevIDTyp:0 COCCallConnDevID:4051) 12:17:30:500 CTIOS1-ctios Trace: [call.5000.16788669] CallConnection(4051.0) found DeviceID(4051) AgentID(417). 12:17:30:500 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:30:500 CTIOS1-ctios Trace: Added CallConnection(4051.0). 12:17:30:500 CTIOS1-ctios Trace: [call.5000.16788669]::CreateCallConnection(): CallConnection(4051.0) created successfully. 12:17:30:500 CTIOS1-ctios Trace: [call.5000.16788669.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1000) 12:17:30:500 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1000) 12:17:30:500 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:17:30:500 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eButtonEnablementMaskChange,Msk(683c1000) 12:17:30:500 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(683c1000) 12:17:30:500 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eCallBeginEvent,Msk(683c1000) 12:17:30:500 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eCallServiceInitiatedEvent,Msk(683c1000) 12:17:30:673 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788669 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788669 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3022 ConnDevID:4051 NewConnDevID:4051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788669 ecc:(...)) 12:17:30:673 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788669 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4051 CallngDevID:4051 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788669) 12:17:30:673 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:17:30:673 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eCallDataUpdateEvent,Msk(683c1000) 12:17:30:673 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eCallOriginatedEvent,Msk(683c1000) 12:17:30:717 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:17:30:718 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:17:30:719 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788669 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788669 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4051 NewConnDevID:4051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788669 ecc:(...)) 12:17:30:719 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788669 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788669 Trnk#:0 TrnkGrp#:0) 12:17:30:719 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788669 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788669 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4051 NewConnDevID:4051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788669 ecc:(...)) 12:17:30:719 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788669 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4051 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788669 Trnk#:0 TrnkGrp#:0) 12:17:30:719 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0). 12:17:30:719 CTIOS1-ctios Trace: [call.5000.16788669.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:17:30:719 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:17:30:719 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:17:30:719 CTIOS1-ctios Trace: >>CG:[call.5000.35287543.4051]:eConsultationCallConf(LineHdl:1 LineTyp:7 NewConnCID:16788669 NewConnDevIDTyp:0 NewConnDevID:4051 UniqObjID:call.5000.35287543.4051 MsgID:eConsultationCallConf TgtCILClntID:bancomer10-PC-3004-3316) 12:17:30:719 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eCallDataUpdateEvent,Msk(683c1000) 12:17:30:719 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eCallReachedNetworkEvent,Msk(683c1000) 12:17:30:720 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eCallDataUpdateEvent,Msk(683c1000) 12:17:30:720 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:17:30:720 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:17:30:720 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:17:30:720 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eCallEstablishedEvent,Msk(683c1840) 12:17:30:720 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eConsultationCallConf,Msk(683c1840) 12:17:30:746 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.16788669.4051]:eSetCallDataRequest 12:17:30:750 CTIOS1-ctios Trace: >>CG:[call.5000.16788669.4051]:eSetCallDataConf(UniqObjID:call.5000.16788669.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:17:33:245 CTIOS1-ctios Trace: >>CG:[call.5000.35287577]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287577 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287577 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:961190 ConnDevID:2066 NewConnDevID:2066 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287577 ecc:(...)) 12:17:33:245 CTIOS1-ctios Trace: >>CG:[call.5000.35287577]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287577 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2066 CallngDevID:2066 CalldDevID:961190 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287577) 12:17:33:245 CTIOS1-ctios Trace: [call.5000.35287577] Found CallConnection(2066.0) for device 2066. 12:17:33:245 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287577.2066]:eCallDataUpdateEvent,Msk(683c1000) 12:17:33:245 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287577.2066]:eCallOriginatedEvent,Msk(683c1000) 12:17:34:325 CTIOS1-ctios Trace: >>CG:[call.5000.35287577]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287577 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287577 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2066 NewConnDevID:2066 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287577 ecc:(...)) 12:17:34:326 CTIOS1-ctios Trace: >>CG:[call.5000.35287577]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287577 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287577 Trnk#:0 TrnkGrp#:0) 12:17:34:326 CTIOS1-ctios Trace: >>CG:[call.5000.35287577]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287577 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287577 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2066 NewConnDevID:2066 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287577 ecc:(...)) 12:17:34:326 CTIOS1-ctios Trace: >>CG:[call.5000.35287577]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287577 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3009 CallngDevID:2066 CalldDevID:961190 LstRedirDevID:(null) AnsDevID:3009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287577 Trnk#:0 TrnkGrp#:0) 12:17:34:326 CTIOS1-ctios Trace: [call.5000.35287577] Found CallConnection(2066.0). 12:17:34:326 CTIOS1-ctios Trace: [call.5000.35287577.2066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2066), Button Mask(0x683c1a40) 12:17:34:326 CTIOS1-ctios Trace: [call.5000.35287556.2066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2066), Button Mask(0x683c1a40) 12:17:34:326 CTIOS1-ctios Trace: [call.5000.35287556.2066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2066), Button Mask(0x683c1a40) 12:17:34:327 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287577.2066]:eCallDataUpdateEvent,Msk(683c1000) 12:17:34:327 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287577.2066]:eCallReachedNetworkEvent,Msk(683c1000) 12:17:34:327 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287577.2066]:eCallDataUpdateEvent,Msk(683c1000) 12:17:34:327 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287577.2066]:eButtonEnablementMaskChange,Msk(683c1a40) 12:17:34:327 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287556.2066]:eButtonEnablementMaskChange,Msk(683c1a40) 12:17:34:327 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287556.2066]:eButtonEnablementMaskChange,Msk(683c1a40) 12:17:34:327 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287577.2066]:eCallEstablishedEvent,Msk(683c1a40) 12:17:34:348 CTIOS1-ctios Trace: [call.5000.35287577] Found CallConnection(2066.0) for device 2066. 12:17:34:351 CTIOS1-ctios Trace: [call.5000.35287577] Found CallConnection(2066.0) for device 2066. 12:17:34:384 CTIOS1-ctios Trace: ->RCV[BANCOMER25-3828-3368 a=335][call.5000.35287577.2066]:eSetCallDataRequest 12:17:34:390 CTIOS1-ctios Trace: >>CG:[call.5000.35287577]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287577 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287577 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2066 NewConnDevID:2066 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287577 ecc:(...)) 12:17:34:390 CTIOS1-ctios Trace: >>CG:[call.5000.35287577.2066]:eSetCallDataConf(UniqObjID:call.5000.35287577.2066 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER25-3828-3368) 12:17:34:390 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287577.2066]:eCallDataUpdateEvent,Msk(683c1a40) 12:17:34:644 CTIOS1-ctios Trace: [call.5000.35287335] Found CallConnection(4111.0) for device 4111. 12:17:34:645 CTIOS1-ctios Trace: [call.5000.35287335] Found CallConnection(4111.0) for device 4111. 12:17:34:674 CTIOS1-ctios Trace: >>CG:[call.5000.35287335]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287335 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4111 RelDevID:4111 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287335) 12:17:34:674 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:34:674 CTIOS1-ctios Trace: >>CG:[call.5000.35287335]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287335 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2222492141 RelDevID:2222492141 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287335) 12:17:34:674 CTIOS1-ctios Trace: >>CG:[call.5000.35287335]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287335 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2222492141 MsgID:eCallClearedEvent DvrKey:call.5000.35287335) 12:17:34:674 CTIOS1-ctios Trace: >>CG:[call.5000.35287335]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287335 ConnDevIDTyp:1 ConnDevID:2222492141 MsgID:eCallEndEvent DvrKey:call.5000.35287335) 12:17:34:674 CTIOS1-ctios Trace: Removed CallConnection(2222492141.1). 12:17:34:674 CTIOS1-ctios Trace: Removed CallConnection(4111.0). 12:17:34:674 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287335 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:17:34:675 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:1) 12:17:34:675 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:17:34:675 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287335.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:17:34:675 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287335.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:17:34:675 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287335.4111]:eCallClearedEvent,Msk(3c0000) 12:17:34:675 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287335.4111]:eCallEndEvent 12:17:34:675 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:17:35:425 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4111 ANI:3525227716 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1314 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1314 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1649) 12:17:35:425 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][]:eAgentPrecallEvent 12:17:35:428 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:17:35:429 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:35:429 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eReserved),Msk(0) 12:17:35:544 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287587 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3525227716 DNIS:4111 Dialed#:3021 ConnDevID:3525227716 RCallKeyDay:151064 RCallKeyCID:1314 MsgID:eCallBeginEvent DvrKey:call.5000.35287587 ecc:(...) ICMEntUniqID:icm.151064.1314 RCallKeySeq#:2) 12:17:35:544 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287587 12:17:35:544 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287587 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3525227716 AlrtgDevID:(null) CallngDevID:3525227716 CalldDevID:4111 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287587 Trnk#:0 TrnkGrp#:0) 12:17:35:544 CTIOS1-ctios Trace: [call.5000.35287587]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3525227716. 12:17:35:544 CTIOS1-ctios Trace: CallConnection(3525227716.1) created AgentObject (Device) for DeviceID(3525227716). 12:17:35:544 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:35:544 CTIOS1-ctios Trace: Added CallConnection(3525227716.1). 12:17:35:544 CTIOS1-ctios Trace: [call.5000.35287587]::CreateCallConnection(): CallConnection(3525227716.1) created successfully. 12:17:35:545 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287587 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3525227716 AlrtgDevID:4111 CallngDevID:3525227716 CalldDevID:4111 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287587 Trnk#:0 TrnkGrp#:0) 12:17:35:545 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(3525227716.1) for device 3525227716. 12:17:35:545 CTIOS1-ctios Trace: [call.5000.35287587]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4111. 12:17:35:545 CTIOS1-ctios Trace: [call.5000.35287587] CallConnection(3525227716.1) found DeviceID(4111) AgentID(437). 12:17:35:545 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:35:545 CTIOS1-ctios Trace: Added CallConnection(3525227716.1). 12:17:35:545 CTIOS1-ctios Trace: [call.5000.35287587]::CreateCallConnection(): CallConnection(3525227716.1) created successfully. 12:17:35:546 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683f0001) 12:17:35:546 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:17:35:546 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eCallBeginEvent 12:17:35:546 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(683f0001) 12:17:35:546 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:17:35:625 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:17:35:625 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:35:626 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287587 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287587 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3525227716 NewConnDevID:3525227716 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287587 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518255))) 12:17:35:626 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287587 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4111 CallngDevID:3525227716 CalldDevID:4111 LstRedirDevID:(null) AnsDevID:4111 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287587 Trnk#:0 TrnkGrp#:0) 12:17:35:626 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(3525227716.1). 12:17:35:626 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(3525227716.1). 12:17:35:626 CTIOS1-ctios Trace: [call.5000.35287587.3525227716] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3525227716), Button Mask(0xbf01a6) 12:17:35:626 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:17:35:627 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:17:35:627 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eCallDataUpdateEvent,Msk(683f0001) 12:17:35:627 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:17:35:627 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eCallEstablishedEvent,Msk(68bf01a6) 12:17:35:659 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0) for device 4111. 12:17:35:660 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0) for device 4111. 12:17:35:671 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287587.4111]:eSetCallDataRequest 12:17:35:676 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287587 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287587 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3525227716 NewConnDevID:3525227716 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287587 ecc:(...)) 12:17:35:677 CTIOS1-ctios Trace: >>CG:[call.5000.35287587.4111]:eSetCallDataConf(UniqObjID:call.5000.35287587.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:17:35:677 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eCallDataUpdateEvent,Msk(68bf01a6) 12:17:36:643 CTIOS1-ctios Trace: [call.5000.35287041] Found CallConnection(4105.0) for device 4105. 12:17:36:646 CTIOS1-ctios Trace: [call.5000.35287041] Found CallConnection(4105.0) for device 4105. 12:17:36:650 CTIOS1-ctios Trace: >>CG:[call.5000.35287041]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287041 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4105 RelDevID:4105 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287041) 12:17:36:650 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:36:651 CTIOS1-ctios Trace: >>CG:[call.5000.35287041]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287041 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4929228106 RelDevID:4929228106 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287041) 12:17:36:651 CTIOS1-ctios Trace: >>CG:[call.5000.35287041]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287041 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4929228106 MsgID:eCallClearedEvent DvrKey:call.5000.35287041) 12:17:36:651 CTIOS1-ctios Trace: >>CG:[call.5000.35287041]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287041 ConnDevIDTyp:1 ConnDevID:4929228106 MsgID:eCallEndEvent DvrKey:call.5000.35287041) 12:17:36:651 CTIOS1-ctios Trace: Removed CallConnection(4929228106.1). 12:17:36:651 CTIOS1-ctios Trace: Removed CallConnection(4105.0). 12:17:36:651 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287041 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:17:36:651 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:1) 12:17:36:651 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:17:37:425 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4105 ANI:8343145674 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1315 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1315 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1651) 12:17:37:429 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:17:37:429 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:37:556 CTIOS1-ctios Trace: >>CG:[call.5000.35287590]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287590 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8343145674 DNIS:4105 Dialed#:3021 ConnDevID:8343145674 RCallKeyDay:151064 RCallKeyCID:1315 MsgID:eCallBeginEvent DvrKey:call.5000.35287590 ecc:(...) ICMEntUniqID:icm.151064.1315 RCallKeySeq#:2) 12:17:37:556 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287590 12:17:37:556 CTIOS1-ctios Trace: >>CG:[call.5000.35287590]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287590 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8343145674 AlrtgDevID:(null) CallngDevID:8343145674 CalldDevID:4105 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287590 Trnk#:0 TrnkGrp#:0) 12:17:37:556 CTIOS1-ctios Trace: [call.5000.35287590]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8343145674. 12:17:37:557 CTIOS1-ctios Trace: CallConnection(8343145674.1) created AgentObject (Device) for DeviceID(8343145674). 12:17:37:557 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:37:557 CTIOS1-ctios Trace: Added CallConnection(8343145674.1). 12:17:37:557 CTIOS1-ctios Trace: [call.5000.35287590]::CreateCallConnection(): CallConnection(8343145674.1) created successfully. 12:17:37:557 CTIOS1-ctios Trace: >>CG:[call.5000.35287590]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287590 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8343145674 AlrtgDevID:4105 CallngDevID:8343145674 CalldDevID:4105 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287590 Trnk#:0 TrnkGrp#:0) 12:17:37:557 CTIOS1-ctios Trace: [call.5000.35287590] Found CallConnection(8343145674.1) for device 8343145674. 12:17:37:557 CTIOS1-ctios Trace: [call.5000.35287590]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4105. 12:17:37:557 CTIOS1-ctios Trace: [call.5000.35287590] CallConnection(8343145674.1) found DeviceID(4105) AgentID(435). 12:17:37:557 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:37:557 CTIOS1-ctios Trace: Added CallConnection(8343145674.1). 12:17:37:557 CTIOS1-ctios Trace: [call.5000.35287590]::CreateCallConnection(): CallConnection(8343145674.1) created successfully. 12:17:37:557 CTIOS1-ctios Trace: [call.5000.35287590.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:17:37:557 CTIOS1-ctios Trace: [call.5000.35287590.4105] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:17:37:632 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:17:37:632 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:37:633 CTIOS1-ctios Trace: >>CG:[call.5000.35287590]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287590 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287590 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8343145674 NewConnDevID:8343145674 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287590 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518257))) 12:17:37:633 CTIOS1-ctios Trace: >>CG:[call.5000.35287590]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287590 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4105 CallngDevID:8343145674 CalldDevID:4105 LstRedirDevID:(null) AnsDevID:4105 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287590 Trnk#:0 TrnkGrp#:0) 12:17:37:633 CTIOS1-ctios Trace: [call.5000.35287590] Found CallConnection(8343145674.1). 12:17:37:633 CTIOS1-ctios Trace: [call.5000.35287590] Found CallConnection(8343145674.1). 12:17:37:633 CTIOS1-ctios Trace: [call.5000.35287590.8343145674] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8343145674), Button Mask(0xbf01a6) 12:17:37:634 CTIOS1-ctios Trace: [call.5000.35287590.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:17:37:665 CTIOS1-ctios Trace: [call.5000.35287590] Found CallConnection(4105.0) for device 4105. 12:17:37:665 CTIOS1-ctios Trace: [call.5000.35287590] Found CallConnection(4105.0) for device 4105. 12:17:37:684 CTIOS1-ctios Trace: >>CG:[call.5000.35287590]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287590 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287590 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8343145674 NewConnDevID:8343145674 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287590 ecc:(...)) 12:17:41:726 CTIOS1-ctios Trace: >>CG:[call.5000.35287576]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287576 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:2 LineTyp:7 SGPri:0 MonID:0 ConnDevID:99238 CallngDevID:2030 CalldDevID:99238 LstRedirDevID:(null) AnsDevID:99238 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287576 Trnk#:0 TrnkGrp#:0) 12:17:41:726 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0). 12:17:41:726 CTIOS1-ctios Trace: [call.5000.35287576.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf01a6) 12:17:41:726 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:17:41:726 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:17:41:753 CTIOS1-ctios Trace: >>CG:[call.5000.35287576]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287576 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287576 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2030 NewConnDevID:2030 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287576) 12:17:42:510 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:180 SGID:5055 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2045 ANI:2066 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1317 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1317 RCallKeySeq#:1 CallTypIDTag:5015 PreCallIIDTag:1653) 12:17:42:513 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:0) 12:17:42:513 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:42:513 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.227]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:17:42:513 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.227]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:17:42:577 CTIOS1-ctios Trace: >>CG:[call.5000.35287595]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287595 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2066 DNIS:2045 Dialed#:3009 ConnDevID:88000166 RCallKeyDay:151064 RCallKeyCID:1317 MsgID:eCallBeginEvent DvrKey:call.5000.35287595 ecc:(...) ICMEntUniqID:icm.151064.1317 RCallKeySeq#:2) 12:17:42:577 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287595 12:17:42:578 CTIOS1-ctios Trace: >>CG:[call.5000.35287595]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287595 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000166 AlrtgDevID:(null) CallngDevID:88000166 CalldDevID:2045 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287595 Trnk#:0 TrnkGrp#:0) 12:17:42:578 CTIOS1-ctios Trace: [call.5000.35287595]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000166. 12:17:42:578 CTIOS1-ctios Trace: CallConnection(88000166.1) created AgentObject (Device) for DeviceID(88000166). 12:17:42:578 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:42:578 CTIOS1-ctios Trace: Added CallConnection(88000166.1). 12:17:42:578 CTIOS1-ctios Trace: [call.5000.35287595]::CreateCallConnection(): CallConnection(88000166.1) created successfully. 12:17:42:578 CTIOS1-ctios Trace: >>CG:[call.5000.35287595]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287595 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:180 SGID:5055 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000166 AlrtgDevID:2045 CallngDevID:88000166 CalldDevID:2045 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287595 Trnk#:0 TrnkGrp#:0) 12:17:42:578 CTIOS1-ctios Trace: [call.5000.35287595] Found CallConnection(88000166.1) for device 88000166. 12:17:42:578 CTIOS1-ctios Trace: [call.5000.35287595]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2045. 12:17:42:578 CTIOS1-ctios Trace: [call.5000.35287595] CallConnection(88000166.1) found DeviceID(2045) AgentID(227). 12:17:42:578 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:42:578 CTIOS1-ctios Trace: Added CallConnection(88000166.1). 12:17:42:578 CTIOS1-ctios Trace: [call.5000.35287595]::CreateCallConnection(): CallConnection(88000166.1) created successfully. 12:17:42:578 CTIOS1-ctios Trace: [call.5000.35287595.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x203f0001) 12:17:42:578 CTIOS1-ctios Trace: [call.5000.35287595.2045] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:17:42:583 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:0) 12:17:42:583 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:42:583 CTIOS1-ctios Trace: >>CG:[call.5000.35287595]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287595 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287595 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000166 NewConnDevID:88000166 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287595 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518262))) 12:17:42:584 CTIOS1-ctios Trace: >>CG:[call.5000.35287595]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287595 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:180 SGID:5055 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2045 CallngDevID:88000166 CalldDevID:2045 LstRedirDevID:(null) AnsDevID:2045 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287595 Trnk#:0 TrnkGrp#:0) 12:17:42:584 CTIOS1-ctios Trace: [call.5000.35287595] Found CallConnection(88000166.1). 12:17:42:584 CTIOS1-ctios Trace: [call.5000.35287595] Found CallConnection(88000166.1). 12:17:42:584 CTIOS1-ctios Trace: [call.5000.35287595.88000166] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000166), Button Mask(0xbf01a6) 12:17:42:584 CTIOS1-ctios Trace: [call.5000.35287595.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf01a6) 12:17:42:584 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.227]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:17:42:584 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.227]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:17:42:662 CTIOS1-ctios Trace: >>CG:[call.5000.35287595]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287595 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287595 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000166 NewConnDevID:88000166 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287595 ecc:(...)) 12:17:42:672 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:17:42:672 CTIOS1-ctios Trace: ->RCV[00109]OPEN LINK REQUEST,protocol ver:2 12:17:42:678 CTIOS1-ctios Trace: [call.5000.35287590] Found CallConnection(4105.0) for device 4105. 12:17:42:678 CTIOS1-ctios Trace: [call.5000.35287590] Found CallConnection(4105.0) for device 4105. 12:17:42:678 CTIOS1-ctios Trace: ->RCV[00309][]:eIdentifyClientRequest(bancomer10-PC-3648-3756) 12:17:42:678 CTIOS1-ctios Trace: CClientMgr::OnRequest: [8.5.1]. 12:17:42:678 CTIOS1-ctios Trace: [1]:IdentifyClientRequest(),Client[00109]:Changing ClientID["00109"->"bancomer10-PC-3648-3756"]. 12:17:42:679 CTIOS1-ctios Trace: <-SND[00309][]:eIdentifyClientConf 12:17:42:680 CTIOS1-ctios Trace: ->RCV[00309][]:eSetSessionModeRequest 12:17:42:680 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 38; Monitor Mode: 0)] 12:17:42:680 CTIOS1-ctios Trace: [agent.5000.419]::SetSessionModeRequest, agentFilter(filtertarget = agent.5000.419) 12:17:42:680 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756 a=419][agent.5000.419]:eSetAgentModeEvent 12:17:42:685 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eQueryAgentStateConf(eLogout)(AGState:eLogout NumSGs:2 MRDID:1 ICMAGID:5180 AGMode:0 MaxTaskLim:0 NumTasks:0 AGExt:4057 AGID:419 AGInstr:4057 UniqObjID:agent.5000.419 MsgID:eQueryAgentStateConf AGAvailStatus:0SkillGroup[1]:(SG#:40106 SGID:5000 SGPri:0 SGState:1) SkillGroup[2]:(SG#:411 SGID:5245 SGPri:0 SGState:1)) 12:17:42:685 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x11b0000. 12:17:42:686 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eQueryAgentStateConf(eLogout),Msk(11b0000) 12:17:42:694 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][agent.5000.419]:eSetAgentStateRequest(eLogin) 12:17:42:694 CTIOS1-ctios Trace: [agent.5000.419]SetAgentState:AGWorkMode(0) 12:17:42:695 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentInfoEvent 12:17:42:699 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eControlFailureConf(257):The request specified an invalid AgentID and/or invalid agent password. PeriphErr:10120(FailCode:257 PrphErrCode:10120 UniqObjID:agent.5000.419 MsgID:eControlFailureConf MsgTyp:eSetAgentStateRequest TgtCILClntID:bancomer10-PC-3648-3756) 12:17:42:699 CTIOS1-ctios Trace: [SYSTEM]SB:CONTROL_FAILURE_CONF,Object(agent.5000.419) Type(agent) REMAINS in object map, FailureCode:257=The request specified an invalid AgentID and/or invalid agent password.,PeripheralErrorCode:10120,TargetClientID:bancomer10-PC-3648-3756. 12:17:42:699 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eControlFailureConf(257):The request specified an invalid AgentID and/or invalid agent password. PeriphErr:10120 12:17:42:704 CTIOS1-ctios Trace: >>CG:[call.5000.35287590]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287590 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4105 RelDevID:4105 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287590) 12:17:42:704 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:42:704 CTIOS1-ctios Trace: >>CG:[call.5000.35287590]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287590 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8343145674 RelDevID:8343145674 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287590) 12:17:42:705 CTIOS1-ctios Trace: >>CG:[call.5000.35287590]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287590 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8343145674 MsgID:eCallClearedEvent DvrKey:call.5000.35287590) 12:17:42:705 CTIOS1-ctios Trace: >>CG:[call.5000.35287590]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287590 ConnDevIDTyp:1 ConnDevID:8343145674 MsgID:eCallEndEvent DvrKey:call.5000.35287590) 12:17:42:705 CTIOS1-ctios Trace: Removed CallConnection(8343145674.1). 12:17:42:705 CTIOS1-ctios Trace: Removed CallConnection(4105.0). 12:17:42:705 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287590 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:17:42:705 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:1) 12:17:42:705 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:17:42:714 CTIOS1-ctios Trace: XXX CLIENT[bancomer10-PC-3648-3756], CLOSE 12:17:42:715 CTIOS1-ctios Trace: CClient::Close: CLIENT[bancomer10-PC-3648-3756][0x670b6e8, CLOSE(), Calling OnConnectionClosed() 12:17:42:715 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419]:eOnConnectionClosed 12:17:42:715 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 37; Monitor Mode: 0)] 12:17:42:715 CTIOS1-ctios Trace: [1] OnConnectionClosed, Client[0x0670B6E8][bancomer10-PC-3648-3756] 12:17:42:715 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:17:42:951 CTIOS1-ctios Trace: [call.5000.35287577] Found CallConnection(2066.0) for device 2066. 12:17:42:951 CTIOS1-ctios Trace: [call.5000.35287577] Found CallConnection(2066.0) for device 2066. 12:17:42:968 CTIOS1-ctios Trace: >>CG:[call.5000.35287556]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287556 NumParties:4 SecDevIDTyp:0 SecCID:35287577 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:7574767297 SecDevID:2066 TfrgDevID:2066 TfrdDevID:3009 MsgID:eCallTransferredEvent DvrKey:call.5000.35287556ConnectedParty[1]:(ConnPtyCID:35287556 ConnPtyDevIDTyp:1 ConnPtyDevID:7574767297) ConnectedParty[2]:(ConnPtyCID:35287556 ConnPtyDevIDTyp:1 ConnPtyDevID:3009) ConnectedParty[3]:(ConnPtyCID:35287556 ConnPtyDevIDTyp:1 ConnPtyDevID:3009) ConnectedParty[4]:(ConnPtyCID:35287556 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:17:42:968 CTIOS1-ctios Trace: [call.5000.35287556] Found CallConnection(2066.0). 12:17:42:968 CTIOS1-ctios Trace: >>CG:[call.5000.35287577]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287556 NumParties:4 SecDevIDTyp:0 SecCID:35287577 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:7574767297 SecDevID:2066 TfrgDevID:2066 TfrdDevID:3009 MsgID:eCallTransferredEvent DvrKey:call.5000.35287577ConnectedParty[1]:(ConnPtyCID:35287556 ConnPtyDevIDTyp:1 ConnPtyDevID:7574767297) ConnectedParty[2]:(ConnPtyCID:35287556 ConnPtyDevIDTyp:1 ConnPtyDevID:3009) ConnectedParty[3]:(ConnPtyCID:35287556 ConnPtyDevIDTyp:1 ConnPtyDevID:3009) ConnectedParty[4]:(ConnPtyCID:35287556 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:17:42:968 CTIOS1-ctios Trace: [call.5000.35287577]::FindTransferCommonDeviceID Found Transferring Device [2066] on both [call.5000.35287556] and [call.5000.35287577]. 12:17:42:968 CTIOS1-ctios Trace: [call.5000.35287556] Found CallConnection(2066.0). 12:17:42:968 CTIOS1-ctios Trace: [call.5000.35287577] Found CallConnection(2066.0). 12:17:42:968 CTIOS1-ctios Trace: [call.5000.35287556] Found CallConnection(2066.0). 12:17:42:968 CTIOS1-ctios Trace: Removed CallConnection(2066.0). 12:17:42:968 CTIOS1-ctios Trace: [call.5000.35287577] Found CallConnection(2066.0). 12:17:42:968 CTIOS1-ctios Trace: Removed CallConnection(2066.0). 12:17:42:968 CTIOS1-ctios Trace: Added CallConnection(7574767297.1). 12:17:42:968 CTIOS1-ctios Trace: [call.5000.35287577] Moved CallConnection[7574767297.1] from [call.5000.35287556] to [call.5000.35287577]. 12:17:42:969 CTIOS1-ctios Trace: >>CG:[call.5000.35287556]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287556 ConnDevIDTyp:1 ConnDevID:7574767297 MsgID:eCallEndEvent DvrKey:call.5000.35287556) 12:17:42:969 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287556 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:17:42:969 CTIOS1-ctios Trace: >>CG:[call.5000.35287577]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287577 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35287556 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2066 NewConnDevID:3009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287577) 12:17:42:969 CTIOS1-ctios Trace: >>CG:[call.5000.35287556]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287556 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35287556 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:7574767297 DNIS:2066 ConnDevID:3009 NewConnDevID:3009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287556 ecc:(...)) 12:17:42:969 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287556.2066]:eCallTransferredEvent,Msk(683c1a80) 12:17:42:969 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287556.2066]:eCallTransferredEvent,Msk(683c1a80) 12:17:42:969 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287577.2066]:eCallTransferredEvent,Msk(683c1a80) 12:17:42:969 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287556.2066]:eCallEndEvent 12:17:42:969 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287577.2066]:eCallEndEvent 12:17:42:971 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:1) 12:17:42:971 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:17:42:971 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:17:42:971 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.335]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:17:42:971 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.335]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:17:42:973 CTIOS1-ctios Trace: >>CG:[call.5000.35287556]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287556 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3009 RelDevID:-1 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287556) 12:17:42:973 CTIOS1-ctios Trace: >>CG:[call.5000.35287556]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287556 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287556) 12:17:42:973 CTIOS1-ctios Trace: >>CG:[call.5000.35287556]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287556 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287556) 12:17:42:973 CTIOS1-ctios Trace: >>CG:[call.5000.35287556]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287556 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:7574767297 RelDevID:7574767297 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287556) 12:17:42:973 CTIOS1-ctios Trace: >>CG:[call.5000.35287556]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287556 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35287556) 12:17:42:973 CTIOS1-ctios Trace: >>CG:[call.5000.35287556]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287556 ConnDevIDTyp:0 ConnDevID:2066 MsgID:eCallEndEvent DvrKey:call.5000.35287556) 12:17:42:973 CTIOS1-ctios Trace: Removed CallConnection(7574767297.1). 12:17:42:973 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287556 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:17:43:123 CTIOS1-ctios Trace: [call.5000.35287595] Found CallConnection(2045.0) for device 2045. 12:17:43:127 CTIOS1-ctios Trace: [call.5000.35287595] Found CallConnection(2045.0) for device 2045. 12:17:43:425 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4105 ANI:2222287152 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1318 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1318 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1654) 12:17:43:428 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:17:43:428 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:43:543 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287598 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2222287152 DNIS:4105 Dialed#:3021 ConnDevID:2222287152 RCallKeyDay:151064 RCallKeyCID:1318 MsgID:eCallBeginEvent DvrKey:call.5000.35287598 ecc:(...) ICMEntUniqID:icm.151064.1318 RCallKeySeq#:2) 12:17:43:543 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287598 12:17:43:543 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2222287152 AlrtgDevID:(null) CallngDevID:2222287152 CalldDevID:4105 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287598 Trnk#:0 TrnkGrp#:0) 12:17:43:543 CTIOS1-ctios Trace: [call.5000.35287598]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2222287152. 12:17:43:543 CTIOS1-ctios Trace: CallConnection(2222287152.1) created AgentObject (Device) for DeviceID(2222287152). 12:17:43:543 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:43:544 CTIOS1-ctios Trace: Added CallConnection(2222287152.1). 12:17:43:544 CTIOS1-ctios Trace: [call.5000.35287598]::CreateCallConnection(): CallConnection(2222287152.1) created successfully. 12:17:43:544 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2222287152 AlrtgDevID:4105 CallngDevID:2222287152 CalldDevID:4105 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287598 Trnk#:0 TrnkGrp#:0) 12:17:43:544 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(2222287152.1) for device 2222287152. 12:17:43:544 CTIOS1-ctios Trace: [call.5000.35287598]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4105. 12:17:43:544 CTIOS1-ctios Trace: [call.5000.35287598] CallConnection(2222287152.1) found DeviceID(4105) AgentID(435). 12:17:43:544 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:43:544 CTIOS1-ctios Trace: Added CallConnection(2222287152.1). 12:17:43:544 CTIOS1-ctios Trace: [call.5000.35287598]::CreateCallConnection(): CallConnection(2222287152.1) created successfully. 12:17:43:544 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:17:43:544 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:17:43:622 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:17:43:622 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:43:622 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287598 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287598 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2222287152 NewConnDevID:2222287152 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287598 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518263))) 12:17:43:623 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4105 CallngDevID:2222287152 CalldDevID:4105 LstRedirDevID:(null) AnsDevID:4105 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287598 Trnk#:0 TrnkGrp#:0) 12:17:43:623 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(2222287152.1). 12:17:43:623 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(2222287152.1). 12:17:43:623 CTIOS1-ctios Trace: [call.5000.35287598.2222287152] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2222287152), Button Mask(0xbf01a6) 12:17:43:623 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:17:43:650 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.0) for device 4105. 12:17:43:651 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.0) for device 4105. 12:17:43:665 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287598 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287598 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2222287152 NewConnDevID:2222287152 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287598 ecc:(...)) 12:17:45:462 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2194.3.0) for device 2192. 12:17:45:462 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2194.3.0) for device 2192. 12:17:45:471 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:17:45:472 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:45:472 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:2192.2194.3 HldgDevID:2192 MsgID:eCallHeldEvent DvrKey:call.5000.35287197 HldgDevIDFull:2192.2194.3) 12:17:45:472 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2194.3.0). 12:17:45:472 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:45:472 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0xbf000a) 12:17:45:472 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:45:472 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eHold),Msk(0) 12:17:45:472 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.278]:Monitored eAgentStateEvent(eHold),Msk(0) 12:17:45:472 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.278]:Monitored eAgentStateEvent(eHold),Msk(0) 12:17:45:472 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(bf000a) 12:17:45:473 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]: eCallHeldEvent,Msk(bf000a) 12:17:45:474 CTIOS1-ctios Trace: >>CG:[call.5000.35287601]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287601 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2192.2194.3 MsgID:eCallBeginEvent DvrKey:call.5000.35287601 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518265))) 12:17:45:474 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287601 12:17:45:474 CTIOS1-ctios Trace: >>CG:[call.5000.35287601]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287601 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2192.2194.3 CallngDevID:2192 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287601 CallngDevIDFull:2192.2194.3) 12:17:45:474 CTIOS1-ctios Trace: [call.5000.35287601] CallConnection(2192.2194.3.0) found DeviceID(2192) AgentID(278). 12:17:45:474 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:45:474 CTIOS1-ctios Trace: Added CallConnection(2192.2194.3.0). 12:17:45:474 CTIOS1-ctios Trace: [call.5000.35287601]::CreateCallConnection(): CallConnection(2192.2194.3.0) created successfully. 12:17:45:474 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:45:474 CTIOS1-ctios Trace: [call.5000.35287601.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0xbf0002) 12:17:45:474 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:45:474 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0xbf000a) 12:17:45:475 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287601.2192]:eButtonEnablementMaskChange,Msk(bf0002) 12:17:45:475 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(bf000a) 12:17:45:475 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287601.2192]:eCallBeginEvent,Msk(bf0002) 12:17:45:475 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287601.2192]:eCallServiceInitiatedEvent,Msk(bf0002) 12:17:46:105 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:17:46:105 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:46:105 CTIOS1-ctios Trace: >>CG:[call.5000.35287409]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287409 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2000 RetrvDevID:2000 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287409) 12:17:46:105 CTIOS1-ctios Trace: [call.5000.35287409] Found CallConnection(2000.0). 12:17:46:105 CTIOS1-ctios Trace: [call.5000.35287409.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf01a6) 12:17:46:106 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eTalking),Msk(0) 12:17:46:106 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.210]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:17:46:106 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.210]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:17:46:106 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:17:46:106 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eCallRetrievedEvent,Msk(68bf01a6) 12:17:46:109 CTIOS1-ctios Trace: [call.5000.35287409] Found CallConnection(2000.0) for device 2000. 12:17:46:115 CTIOS1-ctios Trace: [call.5000.35287409] Found CallConnection(2000.0) for device 2000. 12:17:46:120 CTIOS1-ctios Trace: ->RCV[BANCOMER29-3684-4108 a=210][call.5000.35287409.2000]:eSetCallDataRequest 12:17:46:125 CTIOS1-ctios Trace: >>CG:[call.5000.35287409.2000]:eSetCallDataConf(UniqObjID:call.5000.35287409.2000 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER29-3684-4108) 12:17:47:438 CTIOS1-ctios Trace: >>CG:[call.5000.35287601]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287601 CallTyp:38 ConnDevIDTyp:0 NewConnCID:35287601 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2192 ConnDevID:2192.2194.3 NewConnDevID:2192.2194.3 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287601) 12:17:47:439 CTIOS1-ctios Trace: >>CG:[call.5000.35287601]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287601 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2192.2194.3 CallngDevID:2192 CalldDevID:2192 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287601 CallngDevIDFull:2192.2194.3) 12:17:47:439 CTIOS1-ctios Trace: [call.5000.35287601] Found CallConnection(2192.2194.3.0) for device 2192. 12:17:47:439 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287601.2192]:eCallDataUpdateEvent,Msk(bf0002) 12:17:47:439 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287601.2192]:eCallOriginatedEvent,Msk(bf0002) 12:17:47:441 CTIOS1-ctios Trace: >>CG:[call.5000.35287601]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287601 CallTyp:38 ConnDevIDTyp:0 NewConnCID:35287601 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2194 DNIS:2192 ConnDevID:2192.2194.3 NewConnDevID:2192.2194.3 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287601) 12:17:47:442 CTIOS1-ctios Trace: >>CG:[call.5000.35287601]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287601 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2192.2194.3 AlrtgDevID:(null) CallngDevID:2192 CalldDevID:2192 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287601 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:2192.2194.3) 12:17:47:442 CTIOS1-ctios Trace: [call.5000.35287601] Found CallConnection(2192.2194.3.0) for device 2192. 12:17:47:442 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:47:442 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:47:442 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0xbf000a) 12:17:47:442 CTIOS1-ctios Trace: >>CG:[call.5000.35287601]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287601 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287601 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2192.2194.3 NewConnDevID:2192.2194.3 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287601) 12:17:47:443 CTIOS1-ctios Trace: >>CG:[call.5000.35287601]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287601 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:5 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2192.2194.3 AlrtgDevID:2192 CallngDevID:2192 CalldDevID:2192 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287601 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:2192.2194.3) 12:17:47:443 CTIOS1-ctios Trace: [call.5000.35287601] Found CallConnection(2192.2194.3.0) for device 2192. 12:17:47:443 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:47:443 CTIOS1-ctios Trace: [call.5000.35287601.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:17:47:443 CTIOS1-ctios Trace: [call.5000.35287601.2192] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:17:47:443 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:47:443 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:47:443 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0xbf000a) 12:17:47:443 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287601.2192]:eCallDataUpdateEvent,Msk(bf0002) 12:17:47:443 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(bf000a) 12:17:47:443 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287601.2192]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 12:17:47:443 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287601.2192]:eCallDataUpdateEvent,Msk(bf0002) 12:17:47:443 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287601.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:17:47:443 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(bf000a) 12:17:47:443 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287601.2192]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 12:17:48:315 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287197 NumParties:1 SecDevIDTyp:0 SecCID:35287601 TfrgDevTyp:78 TfrdDevTyp:0 LineHdl:5 LineTyp:2 SGPri:0 MonID:0 PriDevID:56485 SecDevID:2192 TfrgDevID:2192 TfrdDevID:2192 MsgID:eCallTransferredEvent DvrKey:call.5000.35287197 SecDevIDFull:2192.2194.3 TfrgDevIDFull:2192.2194.3ConnectedParty[1]:(ConnPtyCID:35287197 ConnPtyDevIDTyp:1 ConnPtyDevID:56485)) 12:17:48:315 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2194.3.0). 12:17:48:315 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:48:315 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:17:48:315 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:48:315 CTIOS1-ctios Trace: [call.5000.35287601.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:17:48:316 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:48:316 CTIOS1-ctios Trace: >>CG:[call.5000.35287601]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287197 NumParties:1 SecDevIDTyp:0 SecCID:35287601 TfrgDevTyp:78 TfrdDevTyp:0 LineHdl:5 LineTyp:2 SGPri:0 MonID:0 PriDevID:56485 SecDevID:2192 TfrgDevID:2192 TfrdDevID:2192 MsgID:eCallTransferredEvent DvrKey:call.5000.35287601 SecDevIDFull:2192.2194.3 TfrgDevIDFull:2192.2194.3ConnectedParty[1]:(ConnPtyCID:35287197 ConnPtyDevIDTyp:1 ConnPtyDevID:56485)) 12:17:48:316 CTIOS1-ctios Trace: [call.5000.35287601]::FindTransferCommonDeviceID Found Transferring Device [2192] on both [call.5000.35287197] and [call.5000.35287601]. 12:17:48:316 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2194.3.0). 12:17:48:316 CTIOS1-ctios Trace: [call.5000.35287601] Found CallConnection(2192.2194.3.0). 12:17:48:316 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:48:316 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:17:48:316 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:48:316 CTIOS1-ctios Trace: [call.5000.35287601.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:17:48:316 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:48:317 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:48:317 CTIOS1-ctios Trace: [call.5000.35287601.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:17:48:317 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2194.3.0). 12:17:48:317 CTIOS1-ctios Trace: Removed CallConnection(2192.2194.3.0). 12:17:48:317 CTIOS1-ctios Trace: Added CallConnection(56485.1). 12:17:48:317 CTIOS1-ctios Trace: [call.5000.35287601] Moved CallConnection[56485.1] from [call.5000.35287197] to [call.5000.35287601]. 12:17:48:317 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:48:317 CTIOS1-ctios Trace: [call.5000.35287601.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:17:48:317 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:48:317 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:1 ConnDevID:56485 MsgID:eCallEndEvent DvrKey:call.5000.35287197) 12:17:48:317 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287197 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:17:48:317 CTIOS1-ctios Trace: >>CG:[call.5000.35287601]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287601 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287197 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2192.2194.3 NewConnDevID:2192.2194.3 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287601) 12:17:48:318 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2192.2194.3 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197) 12:17:48:318 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:56485 ConnDevID:56485 NewConnDevID:56485 RCallKeyDay:151064 RCallKeyCID:1232 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517287)) ICMEntUniqID:icm.151064.1232 RCallKeySeq#:5) 12:17:48:318 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:17:48:318 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287601.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:17:48:318 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallTransferredEvent,Msk(3f0001) 12:17:48:318 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:17:48:318 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287601.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:17:48:318 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallTransferredEvent,Msk(3f0001) 12:17:48:318 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287601.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:17:48:318 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallEndEvent 12:17:48:318 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287601.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:17:48:318 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287601.2192]:eCallTransferredEvent,Msk(3f0001) 12:17:48:319 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287601.2192]:eCallDataUpdateEvent,Msk(3f0001) 12:17:48:319 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(3f0001) 12:17:48:319 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(3f0001) 12:17:49:256 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:56485 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197 ecc:(...)) 12:17:49:257 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:0 LineHdl:3 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2192 CallngDevID:56485 CalldDevID:2192 LstRedirDevID:(null) AnsDevID:2192 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287197 Trnk#:0 TrnkGrp#:0) 12:17:49:257 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(56485.1). 12:17:49:257 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2194.3.0). 12:17:49:257 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x28bf01a6) 12:17:49:257 CTIOS1-ctios Trace: [call.5000.35287197.56485] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(56485), Button Mask(0xbf01a6) 12:17:49:257 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(3f0001) 12:17:49:257 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:17:49:257 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallEstablishedEvent,Msk(28bf01a6) 12:17:49:258 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.0) for device 2192. 12:17:49:267 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.0) for device 2192. 12:17:49:295 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][call.5000.35287197.2192]:eSetCallDataRequest 12:17:49:299 CTIOS1-ctios Trace: >>CG:[call.5000.35287197.2192]:eSetCallDataConf(UniqObjID:call.5000.35287197.2192 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3864-3396) 12:17:53:586 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35287533.4039]:eSingleStepTransferRequest 12:17:53:600 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.0) for device 4039. 12:17:53:601 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.0) for device 4039. 12:17:53:670 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:17:53:671 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:53:671 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287533 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4039 HldgDevID:4039 MsgID:eCallHeldEvent DvrKey:call.5000.35287533) 12:17:53:671 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.0). 12:17:53:671 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683c0008) 12:17:53:671 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eHold),Msk(0) 12:17:53:671 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(683c0008) 12:17:53:671 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]: eCallHeldEvent,Msk(683c0008) 12:17:53:672 CTIOS1-ctios Trace: >>CG:[call.5000.2130706744]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706744 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4039 RCallKeyDay:151064 RCallKeyCID:1308 MsgID:eCallBeginEvent DvrKey:call.5000.2130706744 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518165)) ICMEntUniqID:icm.151064.1308 RCallKeySeq#:3) 12:17:53:672 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706744 12:17:53:672 CTIOS1-ctios Trace: >>CG:[call.5000.2130706744]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706744 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4039 CallngDevID:4039 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706744 COCConnCID:35287533 COCCallConnDevIDTyp:0 COCCallConnDevID:4039) 12:17:53:672 CTIOS1-ctios Trace: [call.5000.2130706744] CallConnection(4039.0) found DeviceID(4039) AgentID(413). 12:17:53:672 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:53:672 CTIOS1-ctios Trace: Added CallConnection(4039.0). 12:17:53:672 CTIOS1-ctios Trace: [call.5000.2130706744]::CreateCallConnection(): CallConnection(4039.0) created successfully. 12:17:53:672 CTIOS1-ctios Trace: [call.5000.2130706744.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683c1000) 12:17:53:672 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683c1000) 12:17:53:673 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:17:53:673 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:53:673 CTIOS1-ctios Trace: >>CG:[call.5000.2130706744]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706744 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706744 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4040 ConnDevID:4039 NewConnDevID:4039 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706744 ecc:(...)) 12:17:53:673 CTIOS1-ctios Trace: >>CG:[call.5000.2130706744]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706744 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4039 CallngDevID:4039 CalldDevID:4039 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706744 CalldDevIDFull:4039.4040.2) 12:17:53:673 CTIOS1-ctios Trace: [call.5000.2130706744] Found CallConnection(4039.0) for device 4039. 12:17:53:673 CTIOS1-ctios Trace: >>CG:[call.5000.2130706744]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706744 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706744 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:9515129300 DNIS:4040 ConnDevID:4039 NewConnDevID:4039 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706744 ecc:(...)) 12:17:53:673 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706744.4039]:eButtonEnablementMaskChange,Msk(683c1000) 12:17:53:673 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(683c1000) 12:17:53:673 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706744.4039]:eCallBeginEvent,Msk(683c1000) 12:17:53:673 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706744.4039]:eCallServiceInitiatedEvent,Msk(683c1000) 12:17:53:673 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eTalking),Msk(0) 12:17:53:674 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706744.4039]:eCallDataUpdateEvent,Msk(683c1000) 12:17:53:674 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706744.4039]:eCallOriginatedEvent,Msk(683c1000) 12:17:53:674 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706744.4039]:eCallDataUpdateEvent,Msk(683c1000) 12:17:53:674 CTIOS1-ctios Trace: >>CG:[call.5000.2130706744]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706744 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4039 AlrtgDevID:(null) CallngDevID:4039 CalldDevID:4039 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706744 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:4039.4040.2) 12:17:53:674 CTIOS1-ctios Trace: [call.5000.2130706744] Found CallConnection(4039.0) for device 4039. 12:17:53:674 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683c1000) 12:17:53:674 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(683c1000) 12:17:53:674 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706744.4039]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:17:53:675 CTIOS1-ctios Trace: >>CG:[call.5000.2130706744]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706744 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4039 AlrtgDevID:4039 CallngDevID:4039 CalldDevID:4039 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706744 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:4039.4040.2 CalldDevIDFull:4039.4040.2) 12:17:53:675 CTIOS1-ctios Trace: [call.5000.2130706744] Found CallConnection(4039.0) for device 4039. 12:17:53:675 CTIOS1-ctios Trace: [call.5000.2130706744.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283c0001) 12:17:53:675 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683c0008) 12:17:53:675 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287533 NumParties:1 SecDevIDTyp:0 SecCID:2130706744 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:9515129300 SecDevID:4039 TfrgDevID:4039 TfrdDevID:4039 MsgID:eCallTransferredEvent DvrKey:call.5000.35287533 TfrdDevIDFull:4039.4040.2ConnectedParty[1]:(ConnPtyCID:35287533 ConnPtyDevIDTyp:1 ConnPtyDevID:9515129300)) 12:17:53:675 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.0). 12:17:53:675 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683f0001) 12:17:53:675 CTIOS1-ctios Trace: [call.5000.2130706744.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:17:53:676 CTIOS1-ctios Trace: >>CG:[call.5000.2130706744]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287533 NumParties:1 SecDevIDTyp:0 SecCID:2130706744 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:9515129300 SecDevID:4039 TfrgDevID:4039 TfrdDevID:4039 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706744 TfrdDevIDFull:4039.4040.2ConnectedParty[1]:(ConnPtyCID:35287533 ConnPtyDevIDTyp:1 ConnPtyDevID:9515129300)) 12:17:53:676 CTIOS1-ctios Trace: [call.5000.2130706744]::FindTransferCommonDeviceID Found Transferring Device [4039] on both [call.5000.35287533] and [call.5000.2130706744]. 12:17:53:676 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.0). 12:17:53:676 CTIOS1-ctios Trace: [call.5000.2130706744] Found CallConnection(4039.0). 12:17:53:676 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683f0001) 12:17:53:676 CTIOS1-ctios Trace: [call.5000.2130706744.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:17:53:676 CTIOS1-ctios Trace: [call.5000.2130706744.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:17:53:676 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.0). 12:17:53:676 CTIOS1-ctios Trace: Removed CallConnection(4039.0). 12:17:53:676 CTIOS1-ctios Trace: Added CallConnection(9515129300.1). 12:17:53:676 CTIOS1-ctios Trace: [call.5000.2130706744] Moved CallConnection[9515129300.1] from [call.5000.35287533] to [call.5000.2130706744]. 12:17:53:676 CTIOS1-ctios Trace: [call.5000.2130706744.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:17:53:676 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287533 ConnDevIDTyp:1 ConnDevID:9515129300 MsgID:eCallEndEvent DvrKey:call.5000.35287533) 12:17:53:676 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287533 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:17:53:676 CTIOS1-ctios Trace: >>CG:[call.5000.2130706744]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706744 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287533 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4039 NewConnDevID:4039 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706744) 12:17:53:677 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287533 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287533 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4039 NewConnDevID:9515129300 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287533) 12:17:53:677 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287533 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287533 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:4039 ConnDevID:9515129300 NewConnDevID:9515129300 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287533 ecc:(...)) 12:17:53:677 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:1) 12:17:53:677 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:17:53:677 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x203f0001) 12:17:53:677 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706744.4039]:eButtonEnablementMaskChange,Msk(283c0001) 12:17:53:677 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(683c0008) 12:17:53:677 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706744.4039]:eCallDeliveredEvent(LCS:Unknown),Msk(283c0001) 12:17:53:677 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(683f0001) 12:17:53:677 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706744.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:17:53:677 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eCallTransferredEvent,Msk(683f0001) 12:17:53:677 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(683f0001) 12:17:53:677 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706744.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:17:53:677 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eCallTransferredEvent,Msk(683f0001) 12:17:53:677 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706744.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:17:53:677 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eCallEndEvent 12:17:53:677 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706744.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:17:53:678 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706744.4039]:eCallTransferredEvent,Msk(283f0001) 12:17:53:678 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706744.4039]:eCallDataUpdateEvent,Msk(283f0001) 12:17:53:678 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eCallDataUpdateEvent,Msk(283f0001) 12:17:53:678 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eCallDataUpdateEvent,Msk(283f0001) 12:17:53:678 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(203f0001) 12:17:53:678 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eAvailable),Msk(0) 12:17:53:679 CTIOS1-ctios Trace: >>CG:[call.5000.35287533.4039]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35287533 NewConnDevIDTyp:0 NewConnDevID:4039 UniqObjID:call.5000.35287533.4039 MsgID:eTransferCallConf TgtCILClntID:bancomer17-2848-3652) 12:17:53:680 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eTransferCallConf,Msk(203f0001) 12:17:54:620 CTIOS1-ctios Trace: [call.5000.35287464] Found CallConnection(4087.0) for device 4087. 12:17:54:620 CTIOS1-ctios Trace: [call.5000.35287464] Found CallConnection(4087.0) for device 4087. 12:17:54:623 CTIOS1-ctios Trace: >>CG:[call.5000.35287464]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287464 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4087 RelDevID:4087 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287464) 12:17:54:623 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:54:623 CTIOS1-ctios Trace: >>CG:[call.5000.35287464]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287464 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4777882200 RelDevID:4777882200 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287464) 12:17:54:623 CTIOS1-ctios Trace: >>CG:[call.5000.35287464]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287464 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4777882200 MsgID:eCallClearedEvent DvrKey:call.5000.35287464) 12:17:54:624 CTIOS1-ctios Trace: >>CG:[call.5000.35287464]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287464 ConnDevIDTyp:1 ConnDevID:4777882200 MsgID:eCallEndEvent DvrKey:call.5000.35287464) 12:17:54:624 CTIOS1-ctios Trace: Removed CallConnection(4777882200.1). 12:17:54:624 CTIOS1-ctios Trace: Removed CallConnection(4087.0). 12:17:54:624 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287464 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:17:54:624 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:1) 12:17:54:624 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:17:54:624 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287464.4087]:eCallConnectionClearedEvent,Msk(3c0000) 12:17:54:624 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287464.4087]:eCallConnectionClearedEvent,Msk(3c0000) 12:17:54:624 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287464.4087]:eCallClearedEvent,Msk(3c0000) 12:17:54:624 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287464.4087]:eCallEndEvent 12:17:54:624 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:17:54:900 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:1) 12:17:54:900 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:54:900 CTIOS1-ctios Trace: >>CG:[call.5000.35287606]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287606 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4039 MsgID:eCallBeginEvent DvrKey:call.5000.35287606 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518274))) 12:17:54:900 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287606 12:17:54:900 CTIOS1-ctios Trace: >>CG:[call.5000.35287606]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287606 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4039 CallngDevID:4039 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287606) 12:17:54:900 CTIOS1-ctios Trace: [call.5000.35287606] CallConnection(4039.0) found DeviceID(4039) AgentID(413). 12:17:54:900 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:54:900 CTIOS1-ctios Trace: Added CallConnection(4039.0). 12:17:54:901 CTIOS1-ctios Trace: [call.5000.35287606]::CreateCallConnection(): CallConnection(4039.0) created successfully. 12:17:54:901 CTIOS1-ctios Trace: [call.5000.35287606.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf0002) 12:17:54:901 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:17:54:901 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eTalking),Msk(0) 12:17:54:901 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287606.4039]:eButtonEnablementMaskChange,Msk(68bf0002) 12:17:54:901 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:17:54:901 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287606.4039]:eCallBeginEvent,Msk(68bf0002) 12:17:54:901 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287606.4039]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:17:54:902 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:17:54:903 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:54:903 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eTalking),Msk(0) 12:17:56:519 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4087 ANI:8332642385 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1319 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1319 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1655) 12:17:56:519 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][]:eAgentPrecallEvent 12:17:56:522 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:17:56:522 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:56:522 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eReserved),Msk(0) 12:17:56:626 CTIOS1-ctios Trace: >>CG:[call.5000.35287607]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287607 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8332642385 DNIS:4087 Dialed#:3021 ConnDevID:8332642385 RCallKeyDay:151064 RCallKeyCID:1319 MsgID:eCallBeginEvent DvrKey:call.5000.35287607 ecc:(...) ICMEntUniqID:icm.151064.1319 RCallKeySeq#:2) 12:17:56:626 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287607 12:17:56:626 CTIOS1-ctios Trace: >>CG:[call.5000.35287607]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287607 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8332642385 AlrtgDevID:(null) CallngDevID:8332642385 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287607 Trnk#:0 TrnkGrp#:0) 12:17:56:626 CTIOS1-ctios Trace: [call.5000.35287607]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8332642385. 12:17:56:626 CTIOS1-ctios Trace: CallConnection(8332642385.1) created AgentObject (Device) for DeviceID(8332642385). 12:17:56:626 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:56:626 CTIOS1-ctios Trace: Added CallConnection(8332642385.1). 12:17:56:626 CTIOS1-ctios Trace: [call.5000.35287607]::CreateCallConnection(): CallConnection(8332642385.1) created successfully. 12:17:56:627 CTIOS1-ctios Trace: >>CG:[call.5000.35287607]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287607 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8332642385 AlrtgDevID:4087 CallngDevID:8332642385 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287607 Trnk#:0 TrnkGrp#:0) 12:17:56:627 CTIOS1-ctios Trace: [call.5000.35287607] Found CallConnection(8332642385.1) for device 8332642385. 12:17:56:627 CTIOS1-ctios Trace: [call.5000.35287607]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4087. 12:17:56:627 CTIOS1-ctios Trace: [call.5000.35287607] CallConnection(8332642385.1) found DeviceID(4087) AgentID(429). 12:17:56:627 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:17:56:627 CTIOS1-ctios Trace: Added CallConnection(8332642385.1). 12:17:56:627 CTIOS1-ctios Trace: [call.5000.35287607]::CreateCallConnection(): CallConnection(8332642385.1) created successfully. 12:17:56:627 CTIOS1-ctios Trace: [call.5000.35287607.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683f0001) 12:17:56:627 CTIOS1-ctios Trace: [call.5000.35287607.4087] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:17:56:627 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287607.4087]:eCallBeginEvent 12:17:56:627 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287607.4087]:eButtonEnablementMaskChange,Msk(683f0001) 12:17:56:627 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287607.4087]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:17:56:701 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:17:56:701 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:56:702 CTIOS1-ctios Trace: >>CG:[call.5000.35287607]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287607 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287607 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8332642385 NewConnDevID:8332642385 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287607 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518276))) 12:17:56:702 CTIOS1-ctios Trace: >>CG:[call.5000.35287607]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287607 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:8332642385 CalldDevID:4087 LstRedirDevID:(null) AnsDevID:4087 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287607 Trnk#:0 TrnkGrp#:0) 12:17:56:702 CTIOS1-ctios Trace: [call.5000.35287607] Found CallConnection(8332642385.1). 12:17:56:702 CTIOS1-ctios Trace: [call.5000.35287607] Found CallConnection(8332642385.1). 12:17:56:702 CTIOS1-ctios Trace: [call.5000.35287607.8332642385] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8332642385), Button Mask(0xbf01a6) 12:17:56:703 CTIOS1-ctios Trace: [call.5000.35287607.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf01a6) 12:17:56:703 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:17:56:703 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287607.4087]:eCallDataUpdateEvent,Msk(683f0001) 12:17:56:703 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287607.4087]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:17:56:703 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287607.4087]:eCallEstablishedEvent,Msk(68bf01a6) 12:17:56:734 CTIOS1-ctios Trace: [call.5000.35287607] Found CallConnection(4087.0) for device 4087. 12:17:56:735 CTIOS1-ctios Trace: [call.5000.35287607] Found CallConnection(4087.0) for device 4087. 12:17:56:747 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35287607.4087]:eSetCallDataRequest 12:17:56:752 CTIOS1-ctios Trace: >>CG:[call.5000.35287607]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287607 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287607 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8332642385 NewConnDevID:8332642385 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287607 ecc:(...)) 12:17:56:753 CTIOS1-ctios Trace: >>CG:[call.5000.35287607.4087]:eSetCallDataConf(UniqObjID:call.5000.35287607.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:17:56:753 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287607.4087]:eCallDataUpdateEvent,Msk(68bf01a6) 12:17:56:827 CTIOS1-ctios Trace: >>CG:[call.5000.35287606]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287606 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4039 RelDevID:4039 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287606) 12:17:56:827 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:17:56:827 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:17:56:827 CTIOS1-ctios Trace: >>CG:[call.5000.35287606]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287606 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4039 MsgID:eCallClearedEvent DvrKey:call.5000.35287606) 12:17:56:827 CTIOS1-ctios Trace: >>CG:[call.5000.35287606]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287606 ConnDevIDTyp:0 ConnDevID:4039 MsgID:eCallEndEvent DvrKey:call.5000.35287606) 12:17:56:828 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:17:56:828 CTIOS1-ctios Trace: Removed CallConnection(4039.0). 12:17:56:828 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287606 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:17:56:828 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:1) 12:17:56:828 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:17:56:828 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x203f0001) 12:17:56:828 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:17:56:828 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287606.4039]:eCallConnectionClearedEvent,Msk(3c0000) 12:17:56:828 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287606.4039]:eCallClearedEvent,Msk(3c0000) 12:17:56:828 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:17:56:828 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287606.4039]:eCallEndEvent 12:17:56:829 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(203f0001) 12:17:56:829 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eAvailable),Msk(0) 12:17:56:850 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287533 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287533 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9515129300 NewConnDevID:9515129300 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287533 ecc:(...)) 12:17:56:851 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287533 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4039.4040.2 CallngDevID:9515129300 CalldDevID:4039 LstRedirDevID:(null) AnsDevID:4039 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287533 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:4039.4040.2) 12:17:56:851 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(9515129300.1). 12:17:56:851 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.0). 12:17:56:851 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:17:56:851 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x20bf01a6) 12:17:56:851 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:17:56:851 CTIOS1-ctios Trace: [call.5000.35287533.9515129300] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(9515129300), Button Mask(0xbf01a6) 12:17:56:852 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eCallDataUpdateEvent,Msk(203f0001) 12:17:56:852 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:17:56:852 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eCallEstablishedEvent,Msk(20bf01a6) 12:17:56:856 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.4040.2.0) for device 4039. 12:17:56:857 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.4040.2.0) for device 4039. 12:17:56:880 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35287533.4039]:eSetCallDataRequest 12:17:56:885 CTIOS1-ctios Trace: >>CG:[call.5000.35287533.4039]:eSetCallDataConf(UniqObjID:call.5000.35287533.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:18:00:164 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:1) 12:18:00:165 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:18:00:166 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.334]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:18:00:166 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.334]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:18:01:245 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4039 ANI:4448140199 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1320 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1320 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1656) 12:18:01:245 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][]:eAgentPrecallEvent 12:18:01:248 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:18:01:248 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:01:248 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eReserved),Msk(0) 12:18:01:364 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287612 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4448140199 DNIS:4039 Dialed#:3021 ConnDevID:4448140199 RCallKeyDay:151064 RCallKeyCID:1320 MsgID:eCallBeginEvent DvrKey:call.5000.35287612 ecc:(...) ICMEntUniqID:icm.151064.1320 RCallKeySeq#:2) 12:18:01:364 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287612 12:18:01:365 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287612 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4448140199 AlrtgDevID:(null) CallngDevID:4448140199 CalldDevID:4039 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287612 Trnk#:0 TrnkGrp#:0) 12:18:01:365 CTIOS1-ctios Trace: [call.5000.35287612]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4448140199. 12:18:01:365 CTIOS1-ctios Trace: CallConnection(4448140199.1) created AgentObject (Device) for DeviceID(4448140199). 12:18:01:365 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:18:01:365 CTIOS1-ctios Trace: Added CallConnection(4448140199.1). 12:18:01:365 CTIOS1-ctios Trace: [call.5000.35287612]::CreateCallConnection(): CallConnection(4448140199.1) created successfully. 12:18:01:366 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287612 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4448140199 AlrtgDevID:4039 CallngDevID:4448140199 CalldDevID:4039 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287612 Trnk#:0 TrnkGrp#:0) 12:18:01:366 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4448140199.1) for device 4448140199. 12:18:01:366 CTIOS1-ctios Trace: [call.5000.35287612]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4039. 12:18:01:366 CTIOS1-ctios Trace: [call.5000.35287612] CallConnection(4448140199.1) found DeviceID(4039) AgentID(413). 12:18:01:366 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:18:01:366 CTIOS1-ctios Trace: Added CallConnection(4448140199.1). 12:18:01:366 CTIOS1-ctios Trace: [call.5000.35287612]::CreateCallConnection(): CallConnection(4448140199.1) created successfully. 12:18:01:366 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683f0001) 12:18:01:366 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:18:01:366 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf01a6) 12:18:01:366 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eCallBeginEvent 12:18:01:367 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(683f0001) 12:18:01:367 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:18:01:367 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:18:01:745 CTIOS1-ctios Trace: ->RCV[bancomer17-2352-3944 a=247][call.5000.35287453.2117]:eSingleStepTransferRequest 12:18:01:764 CTIOS1-ctios Trace: >>CG:[call.5000.35287453]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287453 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287453 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:39659 NewConnDevID:39659 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287453 ecc:(...)) 12:18:01:765 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287453.2117]:eCallDataUpdateEvent,Msk(68bf01a6) 12:18:01:778 CTIOS1-ctios Trace: [call.5000.35287453] Found CallConnection(2117.0) for device 2117. 12:18:01:779 CTIOS1-ctios Trace: [call.5000.35287453] Found CallConnection(2117.0) for device 2117. 12:18:01:779 CTIOS1-ctios Trace: >>CG:[call.5000.35287453.2117]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287453.2117 MsgID:eTransferCallConf TgtCILClntID:bancomer17-2352-3944) 12:18:01:779 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287453.2117]:eTransferCallConf,Msk(68bf01a6) 12:18:01:779 CTIOS1-ctios Trace: >>CG:[call.5000.2130706745]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706745 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:39659 DNIS:3000 CallrEntrDig:3000 ConnDevID:2117 RCallKeyDay:151064 RCallKeyCID:1289 MsgID:eCallBeginEvent DvrKey:call.5000.2130706745 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517960)) ICMEntUniqID:icm.151064.1289 RCallKeySeq#:3) 12:18:01:779 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706745 12:18:01:779 CTIOS1-ctios Trace: >>CG:[call.5000.35287453]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287453 NumParties:1 SecDevIDTyp:0 SecCID:2130706745 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:39659 SecDevID:2117 TfrgDevID:2117 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287453ConnectedParty[1]:(ConnPtyCID:35287453 ConnPtyDevIDTyp:1 ConnPtyDevID:39659)) 12:18:01:780 CTIOS1-ctios Trace: [call.5000.35287453] Found CallConnection(2117.0). 12:18:01:780 CTIOS1-ctios Trace: >>CG:[call.5000.2130706745]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287453 NumParties:1 SecDevIDTyp:0 SecCID:2130706745 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:39659 SecDevID:2117 TfrgDevID:2117 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706745ConnectedParty[1]:(ConnPtyCID:35287453 ConnPtyDevIDTyp:1 ConnPtyDevID:39659)) 12:18:01:780 CTIOS1-ctios Trace: [call.5000.2130706745]::FindTransferCommonDeviceID Calls [call.5000.35287453] and [call.5000.2130706745] do not appear to have a common Device. Tranferring Device [2117] is set as common device 12:18:01:780 CTIOS1-ctios Trace: [call.5000.35287453] Found CallConnection(2117.0). 12:18:01:780 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287453.2117]:eCallTransferredEvent,Msk(68bf01a6) 12:18:01:780 CTIOS1-ctios Trace: [call.5000.35287453] Found CallConnection(2117.0). 12:18:01:780 CTIOS1-ctios Trace: Removed CallConnection(2117.0). 12:18:01:780 CTIOS1-ctios Trace: >>CG:[call.5000.2130706745]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706745 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706745 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2117 NewConnDevID:39659 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706745) 12:18:01:780 CTIOS1-ctios Trace: Added CallConnection(39659.1). 12:18:01:780 CTIOS1-ctios Trace: [call.5000.2130706745] Moved CallConnection[39659.1] from [call.5000.35287453] to [call.5000.2130706745]. 12:18:01:780 CTIOS1-ctios Trace: >>CG:[call.5000.2130706745]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706745 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:39659 RelDevID:39659 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706745) 12:18:01:780 CTIOS1-ctios Trace: >>CG:[call.5000.2130706745]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706745 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2117 MsgID:eCallClearedEvent DvrKey:call.5000.2130706745) 12:18:01:780 CTIOS1-ctios Trace: >>CG:[call.5000.2130706745]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706745 ConnDevIDTyp:1 ConnDevID:39659 MsgID:eCallEndEvent DvrKey:call.5000.2130706745) 12:18:01:780 CTIOS1-ctios Trace: >>CG:[call.5000.35287453]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287453 ConnDevIDTyp:1 ConnDevID:39659 MsgID:eCallEndEvent DvrKey:call.5000.35287453) 12:18:01:780 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5093 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2117 AGID:247 AGInstr:2117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.247 AGAvailStatus:1) 12:18:01:780 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287453.2117]:eCallTransferredEvent,Msk(68bf01a6) 12:18:01:780 CTIOS1-ctios Trace: Removed CallConnection(39659.1). 12:18:01:780 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706745 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:18:01:780 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287453.2117]:eCallEndEvent 12:18:01:780 CTIOS1-ctios Trace: [agent.5000.247] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:18:01:781 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:18:01:781 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.247]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:18:01:781 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.247]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:18:01:781 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287453 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:18:06:137 CTIOS1-ctios Trace: [call.5000.35287607] Found CallConnection(4087.0) for device 4087. 12:18:06:138 CTIOS1-ctios Trace: [call.5000.35287607] Found CallConnection(4087.0) for device 4087. 12:18:06:169 CTIOS1-ctios Trace: >>CG:[call.5000.35287607]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287607 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4087 RelDevID:4087 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287607) 12:18:06:169 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:06:169 CTIOS1-ctios Trace: >>CG:[call.5000.35287607]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287607 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8332642385 RelDevID:8332642385 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287607) 12:18:06:170 CTIOS1-ctios Trace: >>CG:[call.5000.35287607]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287607 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8332642385 MsgID:eCallClearedEvent DvrKey:call.5000.35287607) 12:18:06:170 CTIOS1-ctios Trace: >>CG:[call.5000.35287607]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287607 ConnDevIDTyp:1 ConnDevID:8332642385 MsgID:eCallEndEvent DvrKey:call.5000.35287607) 12:18:06:170 CTIOS1-ctios Trace: Removed CallConnection(8332642385.1). 12:18:06:170 CTIOS1-ctios Trace: Removed CallConnection(4087.0). 12:18:06:170 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287607 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:18:06:170 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:1) 12:18:06:170 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:18:06:171 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287607.4087]:eCallConnectionClearedEvent,Msk(3c0000) 12:18:06:171 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287607.4087]:eCallConnectionClearedEvent,Msk(3c0000) 12:18:06:171 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287607.4087]:eCallClearedEvent,Msk(3c0000) 12:18:06:171 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287607.4087]:eCallEndEvent 12:18:06:171 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:18:06:789 CTIOS1-ctios Trace: ->RCV[bancomer17-2352-3944 a=247][agent.5000.247]:eSetAgentStateRequest(eNotReady) 12:18:06:801 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5093 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2117 AGID:247 AGInstr:2117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.247 AGAvailStatus:0) 12:18:06:802 CTIOS1-ctios Trace: [agent.5000.247] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:18:06:803 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:18:06:803 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.247]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:18:06:803 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.247]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:18:06:804 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eSetAgentStateConf(UniqObjID:agent.5000.247 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2352-3944) 12:18:06:804 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eSetAgentStateConf 12:18:07:288 CTIOS1-ctios Trace: [call.5000.35287508] Found CallConnection(4102.0) for device 4102. 12:18:07:289 CTIOS1-ctios Trace: [call.5000.35287508] Found CallConnection(4102.0) for device 4102. 12:18:07:297 CTIOS1-ctios Trace: >>CG:[call.5000.35287508]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287508 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4102 RelDevID:4102 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287508) 12:18:07:297 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:07:297 CTIOS1-ctios Trace: >>CG:[call.5000.35287508]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287508 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3545420820 RelDevID:3545420820 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287508) 12:18:07:297 CTIOS1-ctios Trace: >>CG:[call.5000.35287508]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287508 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3545420820 MsgID:eCallClearedEvent DvrKey:call.5000.35287508) 12:18:07:297 CTIOS1-ctios Trace: >>CG:[call.5000.35287508]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287508 ConnDevIDTyp:1 ConnDevID:3545420820 MsgID:eCallEndEvent DvrKey:call.5000.35287508) 12:18:07:297 CTIOS1-ctios Trace: Removed CallConnection(3545420820.1). 12:18:07:297 CTIOS1-ctios Trace: Removed CallConnection(4102.0). 12:18:07:297 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287508 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:18:07:298 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:1) 12:18:07:298 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:18:07:298 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287508.4102]:eCallConnectionClearedEvent,Msk(3c0000) 12:18:07:298 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287508.4102]:eCallConnectionClearedEvent,Msk(3c0000) 12:18:07:298 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287508.4102]:eCallClearedEvent,Msk(3c0000) 12:18:07:298 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287508.4102]:eCallEndEvent 12:18:07:298 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:18:08:192 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:18:08:192 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:08:192 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287458 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4075 RetrvDevID:4075 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287458) 12:18:08:192 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0). 12:18:08:192 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x68bf01a6) 12:18:08:192 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eTalking),Msk(0) 12:18:08:192 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:18:08:193 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eCallRetrievedEvent,Msk(68bf01a6) 12:18:08:197 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0) for device 4075. 12:18:08:198 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0) for device 4075. 12:18:08:210 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.35287458.4075]:eSetCallDataRequest 12:18:08:215 CTIOS1-ctios Trace: >>CG:[call.5000.35287458.4075]:eSetCallDataConf(UniqObjID:call.5000.35287458.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:18:08:330 CTIOS1-ctios Trace: ->RCV[BANCOMER30-2880-3180 a=250][agent.5000.250]:eSetAgentStateRequest(eNotReady) 12:18:08:344 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:18:08:344 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:18:08:346 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:18:08:346 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.250]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:18:08:346 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.250]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:18:08:347 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eSetAgentStateConf(UniqObjID:agent.5000.250 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER30-2880-3180) 12:18:08:348 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eSetAgentStateConf 12:18:09:807 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4087 ANI:7222143832 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1321 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1321 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1658) 12:18:09:807 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][]:eAgentPrecallEvent 12:18:09:810 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:18:09:810 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:09:810 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eReserved),Msk(0) 12:18:09:927 CTIOS1-ctios Trace: >>CG:[call.5000.35287615]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287615 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:7222143832 DNIS:4087 Dialed#:3021 ConnDevID:7222143832 RCallKeyDay:151064 RCallKeyCID:1321 MsgID:eCallBeginEvent DvrKey:call.5000.35287615 ecc:(...) ICMEntUniqID:icm.151064.1321 RCallKeySeq#:2) 12:18:09:927 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287615 12:18:09:927 CTIOS1-ctios Trace: >>CG:[call.5000.35287615]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287615 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:7222143832 AlrtgDevID:(null) CallngDevID:7222143832 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287615 Trnk#:0 TrnkGrp#:0) 12:18:09:927 CTIOS1-ctios Trace: [call.5000.35287615]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 7222143832. 12:18:09:927 CTIOS1-ctios Trace: CallConnection(7222143832.1) created AgentObject (Device) for DeviceID(7222143832). 12:18:09:927 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:18:09:927 CTIOS1-ctios Trace: Added CallConnection(7222143832.1). 12:18:09:927 CTIOS1-ctios Trace: [call.5000.35287615]::CreateCallConnection(): CallConnection(7222143832.1) created successfully. 12:18:09:928 CTIOS1-ctios Trace: >>CG:[call.5000.35287615]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287615 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:7222143832 AlrtgDevID:4087 CallngDevID:7222143832 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287615 Trnk#:0 TrnkGrp#:0) 12:18:09:928 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(7222143832.1) for device 7222143832. 12:18:09:928 CTIOS1-ctios Trace: [call.5000.35287615]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4087. 12:18:09:928 CTIOS1-ctios Trace: [call.5000.35287615] CallConnection(7222143832.1) found DeviceID(4087) AgentID(429). 12:18:09:928 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:18:09:928 CTIOS1-ctios Trace: Added CallConnection(7222143832.1). 12:18:09:928 CTIOS1-ctios Trace: [call.5000.35287615]::CreateCallConnection(): CallConnection(7222143832.1) created successfully. 12:18:09:928 CTIOS1-ctios Trace: [call.5000.35287615.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683f0001) 12:18:09:928 CTIOS1-ctios Trace: [call.5000.35287615.4087] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:18:09:928 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287615.4087]:eCallBeginEvent 12:18:09:928 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287615.4087]:eButtonEnablementMaskChange,Msk(683f0001) 12:18:09:928 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287615.4087]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:18:10:010 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:18:10:010 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:10:010 CTIOS1-ctios Trace: >>CG:[call.5000.35287615]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287615 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287615 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:7222143832 NewConnDevID:7222143832 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287615 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518289))) 12:18:10:011 CTIOS1-ctios Trace: >>CG:[call.5000.35287615]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287615 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:7222143832 CalldDevID:4087 LstRedirDevID:(null) AnsDevID:4087 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287615 Trnk#:0 TrnkGrp#:0) 12:18:10:011 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(7222143832.1). 12:18:10:011 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(7222143832.1). 12:18:10:011 CTIOS1-ctios Trace: [call.5000.35287615.7222143832] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(7222143832), Button Mask(0xbf01a6) 12:18:10:011 CTIOS1-ctios Trace: [call.5000.35287615.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf01a6) 12:18:10:011 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:18:10:012 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287615.4087]:eCallDataUpdateEvent,Msk(683f0001) 12:18:10:012 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287615.4087]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:18:10:012 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287615.4087]:eCallEstablishedEvent,Msk(68bf01a6) 12:18:10:025 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35287615.4087]:eSetCallDataRequest 12:18:10:030 CTIOS1-ctios Trace: >>CG:[call.5000.35287615]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287615 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287615 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:7222143832 NewConnDevID:7222143832 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287615 ecc:(...)) 12:18:10:030 CTIOS1-ctios Trace: >>CG:[call.5000.35287615.4087]:eSetCallDataConf(UniqObjID:call.5000.35287615.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:18:10:030 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287615.4087]:eCallDataUpdateEvent,Msk(68bf01a6) 12:18:10:050 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(4087.0) for device 4087. 12:18:10:051 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(4087.0) for device 4087. 12:18:12:403 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.4040.2.0) for device 4039. 12:18:12:404 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.4040.2.0) for device 4039. 12:18:12:419 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287533 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4039.4040.2 HldgDevID:4039 MsgID:eCallHeldEvent DvrKey:call.5000.35287533 HldgDevIDFull:4039.4040.2) 12:18:12:420 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.4040.2.0). 12:18:12:420 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf000a) 12:18:12:420 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683f0001) 12:18:12:420 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(28bf000a) 12:18:12:420 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(683f0001) 12:18:12:420 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]: eCallHeldEvent,Msk(28bf000a) 12:18:12:429 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:18:12:429 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:12:429 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287612 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287612 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4448140199 NewConnDevID:4448140199 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287612 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518292))) 12:18:12:430 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eTalking),Msk(0) 12:18:12:430 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287612 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4039 CallngDevID:4448140199 CalldDevID:4039 LstRedirDevID:(null) AnsDevID:4039 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287612 Trnk#:0 TrnkGrp#:0) 12:18:12:430 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eCallDataUpdateEvent,Msk(683f0001) 12:18:12:430 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4448140199.1). 12:18:12:430 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4448140199.1). 12:18:12:430 CTIOS1-ctios Trace: [call.5000.35287612.4448140199] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4448140199), Button Mask(0xbf01a6) 12:18:12:430 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf01a6) 12:18:12:430 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf000a) 12:18:12:430 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf000a) 12:18:12:430 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:18:12:430 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(28bf000a) 12:18:12:430 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(28bf000a) 12:18:12:430 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eCallEstablishedEvent,Msk(68bf01a6) 12:18:12:473 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0) for device 4039. 12:18:12:473 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0) for device 4039. 12:18:12:474 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35287612.4039]:eSetCallDataRequest 12:18:12:479 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287612 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287612 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4448140199 NewConnDevID:4448140199 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287612 ecc:(...)) 12:18:12:480 CTIOS1-ctios Trace: >>CG:[call.5000.35287612.4039]:eSetCallDataConf(UniqObjID:call.5000.35287612.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:18:12:480 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eCallDataUpdateEvent,Msk(68bf01a6) 12:18:13:033 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2096.0) for device 2096. 12:18:13:034 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2096.0) for device 2096. 12:18:13:051 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:18:13:051 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:13:051 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287526 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2096 HldgDevID:2096 MsgID:eCallHeldEvent DvrKey:call.5000.35287526) 12:18:13:051 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2096.0). 12:18:13:051 CTIOS1-ctios Trace: [call.5000.35287526.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:18:13:052 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eHold),Msk(0) 12:18:13:052 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eHold),Msk(0) 12:18:13:749 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4102 ANI:8343145674 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1322 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1322 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1660) 12:18:13:749 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][]:eAgentPrecallEvent 12:18:13:752 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:18:13:752 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:13:752 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eReserved),Msk(0) 12:18:13:867 CTIOS1-ctios Trace: >>CG:[call.5000.35287620]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287620 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8343145674 DNIS:4102 Dialed#:3021 ConnDevID:8343145674 RCallKeyDay:151064 RCallKeyCID:1322 MsgID:eCallBeginEvent DvrKey:call.5000.35287620 ecc:(...) ICMEntUniqID:icm.151064.1322 RCallKeySeq#:2) 12:18:13:867 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287620 12:18:13:868 CTIOS1-ctios Trace: >>CG:[call.5000.35287620]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287620 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8343145674 AlrtgDevID:(null) CallngDevID:8343145674 CalldDevID:4102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287620 Trnk#:0 TrnkGrp#:0) 12:18:13:868 CTIOS1-ctios Trace: [call.5000.35287620]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8343145674. 12:18:13:868 CTIOS1-ctios Trace: CallConnection(8343145674.1) created AgentObject (Device) for DeviceID(8343145674). 12:18:13:868 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:18:13:868 CTIOS1-ctios Trace: Added CallConnection(8343145674.1). 12:18:13:868 CTIOS1-ctios Trace: [call.5000.35287620]::CreateCallConnection(): CallConnection(8343145674.1) created successfully. 12:18:13:869 CTIOS1-ctios Trace: >>CG:[call.5000.35287620]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287620 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8343145674 AlrtgDevID:4102 CallngDevID:8343145674 CalldDevID:4102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287620 Trnk#:0 TrnkGrp#:0) 12:18:13:869 CTIOS1-ctios Trace: [call.5000.35287620] Found CallConnection(8343145674.1) for device 8343145674. 12:18:13:869 CTIOS1-ctios Trace: [call.5000.35287620]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4102. 12:18:13:869 CTIOS1-ctios Trace: [call.5000.35287620] CallConnection(8343145674.1) found DeviceID(4102) AgentID(434). 12:18:13:869 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:18:13:869 CTIOS1-ctios Trace: Added CallConnection(8343145674.1). 12:18:13:869 CTIOS1-ctios Trace: [call.5000.35287620]::CreateCallConnection(): CallConnection(8343145674.1) created successfully. 12:18:13:869 CTIOS1-ctios Trace: [call.5000.35287620.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x683f0001) 12:18:13:869 CTIOS1-ctios Trace: [call.5000.35287620.4102] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:18:13:869 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287620.4102]:eCallBeginEvent 12:18:13:869 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287620.4102]:eButtonEnablementMaskChange,Msk(683f0001) 12:18:13:869 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287620.4102]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:18:13:942 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:18:13:942 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:13:943 CTIOS1-ctios Trace: >>CG:[call.5000.35287620]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287620 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287620 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8343145674 NewConnDevID:8343145674 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287620 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518293))) 12:18:13:943 CTIOS1-ctios Trace: >>CG:[call.5000.35287620]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287620 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4102 CallngDevID:8343145674 CalldDevID:4102 LstRedirDevID:(null) AnsDevID:4102 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287620 Trnk#:0 TrnkGrp#:0) 12:18:13:943 CTIOS1-ctios Trace: [call.5000.35287620] Found CallConnection(8343145674.1). 12:18:13:943 CTIOS1-ctios Trace: [call.5000.35287620] Found CallConnection(8343145674.1). 12:18:13:943 CTIOS1-ctios Trace: [call.5000.35287620.8343145674] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8343145674), Button Mask(0xbf01a6) 12:18:13:943 CTIOS1-ctios Trace: [call.5000.35287620.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x68bf01a6) 12:18:13:944 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eTalking),Msk(0) 12:18:13:944 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287620.4102]:eCallDataUpdateEvent,Msk(683f0001) 12:18:13:944 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287620.4102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:18:13:944 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287620.4102]:eCallEstablishedEvent,Msk(68bf01a6) 12:18:13:956 CTIOS1-ctios Trace: ->RCV[bancomer17-3260-1520 a=434][call.5000.35287620.4102]:eSetCallDataRequest 12:18:13:962 CTIOS1-ctios Trace: >>CG:[call.5000.35287620]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287620 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287620 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8343145674 NewConnDevID:8343145674 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287620 ecc:(...)) 12:18:13:962 CTIOS1-ctios Trace: >>CG:[call.5000.35287620.4102]:eSetCallDataConf(UniqObjID:call.5000.35287620.4102 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3260-1520) 12:18:13:963 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287620.4102]:eCallDataUpdateEvent,Msk(68bf01a6) 12:18:13:981 CTIOS1-ctios Trace: [call.5000.35287620] Found CallConnection(4102.0) for device 4102. 12:18:13:981 CTIOS1-ctios Trace: [call.5000.35287620] Found CallConnection(4102.0) for device 4102. 12:18:14:746 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.35287458.4075]:eConsultationCallRequest 12:18:14:792 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:18:14:793 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:14:793 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287458 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4075 HldgDevID:4075 MsgID:eCallHeldEvent DvrKey:call.5000.35287458) 12:18:14:793 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0). 12:18:14:793 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:18:14:793 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eHold),Msk(0) 12:18:14:793 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:18:14:793 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]: eCallHeldEvent,Msk(683c0008) 12:18:14:796 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0) for device 4075. 12:18:14:796 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0) for device 4075. 12:18:14:796 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:18:14:796 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:14:797 CTIOS1-ctios Trace: >>CG:[call.5000.16788670]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788670 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4075 RCallKeyDay:151064 RCallKeyCID:1291 MsgID:eCallBeginEvent DvrKey:call.5000.16788670 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517962)) ICMEntUniqID:icm.151064.1291 RCallKeySeq#:4) 12:18:14:797 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788670 12:18:14:797 CTIOS1-ctios Trace: >>CG:[call.5000.16788670]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788670 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4075 CallngDevID:4075 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788670 COCConnCID:35287458 COCCallConnDevIDTyp:0 COCCallConnDevID:4075) 12:18:14:797 CTIOS1-ctios Trace: [call.5000.16788670] CallConnection(4075.0) found DeviceID(4075) AgentID(425). 12:18:14:797 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:18:14:797 CTIOS1-ctios Trace: Added CallConnection(4075.0). 12:18:14:797 CTIOS1-ctios Trace: [call.5000.16788670]::CreateCallConnection(): CallConnection(4075.0) created successfully. 12:18:14:797 CTIOS1-ctios Trace: [call.5000.16788670.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1000) 12:18:14:797 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1000) 12:18:14:798 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eTalking),Msk(0) 12:18:14:798 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eButtonEnablementMaskChange,Msk(683c1000) 12:18:14:798 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c1000) 12:18:14:798 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eCallBeginEvent,Msk(683c1000) 12:18:14:798 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eCallServiceInitiatedEvent,Msk(683c1000) 12:18:14:990 CTIOS1-ctios Trace: >>CG:[call.5000.16788670]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788670 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788670 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3009 ConnDevID:4075 NewConnDevID:4075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788670 ecc:(...)) 12:18:14:990 CTIOS1-ctios Trace: >>CG:[call.5000.16788670]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788670 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4075 CallngDevID:4075 CalldDevID:3009 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788670) 12:18:14:990 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0) for device 4075. 12:18:14:990 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eCallDataUpdateEvent,Msk(683c1000) 12:18:14:990 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eCallOriginatedEvent,Msk(683c1000) 12:18:15:047 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0) for device 4075. 12:18:15:048 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0) for device 4075. 12:18:15:049 CTIOS1-ctios Trace: >>CG:[call.5000.16788670]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788670 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788670 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4075 NewConnDevID:4075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788670 ecc:(...)) 12:18:15:050 CTIOS1-ctios Trace: >>CG:[call.5000.16788670]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788670 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788670 Trnk#:0 TrnkGrp#:0) 12:18:15:050 CTIOS1-ctios Trace: >>CG:[call.5000.16788670]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788670 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788670 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4075 NewConnDevID:4075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788670 ecc:(...)) 12:18:15:050 CTIOS1-ctios Trace: >>CG:[call.5000.16788670]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788670 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3009 CallngDevID:4075 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:3009 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788670 Trnk#:0 TrnkGrp#:0) 12:18:15:050 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0). 12:18:15:050 CTIOS1-ctios Trace: [call.5000.16788670.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:18:15:050 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:18:15:050 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:18:15:050 CTIOS1-ctios Trace: >>CG:[call.5000.35287458.4075]:eConsultationCallConf(LineHdl:1 LineTyp:7 NewConnCID:16788670 NewConnDevIDTyp:0 NewConnDevID:4075 UniqObjID:call.5000.35287458.4075 MsgID:eConsultationCallConf TgtCILClntID:bancomer17-3340-3424) 12:18:15:050 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eCallDataUpdateEvent,Msk(683c1000) 12:18:15:050 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eCallReachedNetworkEvent,Msk(683c1000) 12:18:15:050 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eCallDataUpdateEvent,Msk(683c1000) 12:18:15:050 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:18:15:050 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:18:15:050 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:18:15:050 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eCallEstablishedEvent,Msk(683c1840) 12:18:15:050 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eConsultationCallConf,Msk(683c1840) 12:18:15:100 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.16788670.4075]:eSetCallDataRequest 12:18:15:104 CTIOS1-ctios Trace: >>CG:[call.5000.16788670.4075]:eSetCallDataConf(UniqObjID:call.5000.16788670.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:18:19:649 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:180 SGID:5055 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2102 ANI:4075 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1324 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1324 RCallKeySeq#:1 CallTypIDTag:5015 PreCallIIDTag:1663) 12:18:19:649 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][]:eAgentPrecallEvent 12:18:19:653 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:18:19:653 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:19:653 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eReserved),Msk(0) 12:18:19:653 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.240]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:18:19:653 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.240]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:18:19:665 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0) for device 4039. 12:18:19:666 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0) for device 4039. 12:18:19:685 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:18:19:685 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:19:685 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287612 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4039 HldgDevID:4039 MsgID:eCallHeldEvent DvrKey:call.5000.35287612) 12:18:19:685 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0). 12:18:19:685 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:18:19:685 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf000a) 12:18:19:685 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eHold),Msk(0) 12:18:19:686 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:18:19:686 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(28bf000a) 12:18:19:686 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]: eCallHeldEvent,Msk(68bf000a) 12:18:19:703 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287533 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4039.4040.2 RetrvDevID:4039 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287533 RetrvDevIDFull:4039.4040.2) 12:18:19:703 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.4040.2.0). 12:18:19:703 CTIOS1-ctios Trace: [call.5000.35287533.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf01a6) 12:18:19:703 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:18:19:703 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:18:19:703 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:18:19:703 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:18:19:703 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:18:19:703 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eCallRetrievedEvent,Msk(28bf01a6) 12:18:19:710 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.4040.2.0) for device 4039. 12:18:19:710 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.4040.2.0) for device 4039. 12:18:19:715 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0) for device 4075. 12:18:19:716 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0) for device 4075. 12:18:19:716 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0) for device 4075. 12:18:19:716 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0) for device 4075. 12:18:19:725 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287626 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4075 DNIS:2102 Dialed#:3009 ConnDevID:88000167 RCallKeyDay:151064 RCallKeyCID:1324 MsgID:eCallBeginEvent DvrKey:call.5000.35287626 ecc:(...) ICMEntUniqID:icm.151064.1324 RCallKeySeq#:2) 12:18:19:725 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287626 12:18:19:725 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000167 AlrtgDevID:(null) CallngDevID:88000167 CalldDevID:2102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287626 Trnk#:0 TrnkGrp#:0) 12:18:19:725 CTIOS1-ctios Trace: [call.5000.35287626]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000167. 12:18:19:725 CTIOS1-ctios Trace: CallConnection(88000167.1) created AgentObject (Device) for DeviceID(88000167). 12:18:19:725 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:18:19:725 CTIOS1-ctios Trace: Added CallConnection(88000167.1). 12:18:19:725 CTIOS1-ctios Trace: [call.5000.35287626]::CreateCallConnection(): CallConnection(88000167.1) created successfully. 12:18:19:725 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:180 SGID:5055 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000167 AlrtgDevID:2102 CallngDevID:88000167 CalldDevID:2102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287626 Trnk#:0 TrnkGrp#:0) 12:18:19:725 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(88000167.1) for device 88000167. 12:18:19:725 CTIOS1-ctios Trace: [call.5000.35287626]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2102. 12:18:19:725 CTIOS1-ctios Trace: [call.5000.35287626] CallConnection(88000167.1) found DeviceID(2102) AgentID(240). 12:18:19:725 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:18:19:725 CTIOS1-ctios Trace: Added CallConnection(88000167.1). 12:18:19:725 CTIOS1-ctios Trace: [call.5000.35287626]::CreateCallConnection(): CallConnection(88000167.1) created successfully. 12:18:19:726 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eCallBeginEvent 12:18:19:726 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x683f0001) 12:18:19:726 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:18:19:726 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(683f0001) 12:18:19:726 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:18:19:727 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35287533.4039]:eSetCallDataRequest 12:18:19:729 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:18:19:729 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:19:729 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eTalking),Msk(0) 12:18:19:729 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.240]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:18:19:729 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.240]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:18:19:730 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287626 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287626 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000167 NewConnDevID:88000167 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287626 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518299))) 12:18:19:730 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:180 SGID:5055 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2102 CallngDevID:88000167 CalldDevID:2102 LstRedirDevID:(null) AnsDevID:2102 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287626 Trnk#:0 TrnkGrp#:0) 12:18:19:730 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(88000167.1). 12:18:19:730 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(88000167.1). 12:18:19:730 CTIOS1-ctios Trace: [call.5000.35287626.88000167] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000167), Button Mask(0xbf01a6) 12:18:19:730 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eCallDataUpdateEvent,Msk(683f0001) 12:18:19:730 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:18:19:730 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:18:19:730 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eCallEstablishedEvent,Msk(68bf01a6) 12:18:19:733 CTIOS1-ctios Trace: >>CG:[call.5000.35287533.4039]:eSetCallDataConf(UniqObjID:call.5000.35287533.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:18:20:267 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0) for device 4075. 12:18:20:267 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0) for device 4075. 12:18:20:268 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0) for device 4075. 12:18:20:269 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0) for device 4075. 12:18:20:272 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:18:20:274 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:18:27:083 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:18:27:084 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:27:084 CTIOS1-ctios Trace: >>CG:[call.5000.35287630]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287630 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2096 MsgID:eCallBeginEvent DvrKey:call.5000.35287630 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518306))) 12:18:27:084 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287630 12:18:27:084 CTIOS1-ctios Trace: >>CG:[call.5000.35287630]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287630 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:2096 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287630) 12:18:27:084 CTIOS1-ctios Trace: [call.5000.35287630] CallConnection(2096.0) found DeviceID(2096) AgentID(238). 12:18:27:084 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:18:27:084 CTIOS1-ctios Trace: Added CallConnection(2096.0). 12:18:27:084 CTIOS1-ctios Trace: [call.5000.35287630]::CreateCallConnection(): CallConnection(2096.0) created successfully. 12:18:27:084 CTIOS1-ctios Trace: [call.5000.35287630.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf0002) 12:18:27:084 CTIOS1-ctios Trace: [call.5000.35287526.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:18:27:084 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:18:27:085 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:18:29:560 CTIOS1-ctios Trace: >>CG:[call.5000.35287630]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287630 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287630 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2150 ConnDevID:2096 NewConnDevID:2096 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287630) 12:18:29:560 CTIOS1-ctios Trace: >>CG:[call.5000.35287630]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287630 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:2096 CalldDevID:2150 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287630) 12:18:29:560 CTIOS1-ctios Trace: [call.5000.35287630] Found CallConnection(2096.0) for device 2096. 12:18:29:562 CTIOS1-ctios Trace: >>CG:[call.5000.35287630]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287630 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:3 FailDevTyp:0 MonID:0 ConnDevID:2096 CalldDevID:(null) FailDevID:2096 MsgID:eCallFailedEvent DvrKey:call.5000.35287630) 12:18:29:562 CTIOS1-ctios Trace: [call.5000.35287630.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x203f1000) 12:18:29:562 CTIOS1-ctios Trace: [call.5000.35287526.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:18:30:925 CTIOS1-ctios Trace: ->RCV[BANCOMER52-2304-4296 a=212][agent.5000.212]:eSetAgentStateRequest(eAvailable) 12:18:30:931 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:1) 12:18:30:932 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:18:30:932 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:18:30:932 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.212]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:18:30:932 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.212]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:18:30:932 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eSetAgentStateConf(UniqObjID:agent.5000.212 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER52-2304-4296) 12:18:30:932 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eSetAgentStateConf 12:18:31:700 CTIOS1-ctios Trace: >>CG:[call.5000.35287630]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287630 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2096 RelDevID:2096 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287630) 12:18:31:700 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:31:700 CTIOS1-ctios Trace: [call.5000.35287526.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:18:31:700 CTIOS1-ctios Trace: >>CG:[call.5000.35287630]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287630 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2096 MsgID:eCallClearedEvent DvrKey:call.5000.35287630) 12:18:31:702 CTIOS1-ctios Trace: >>CG:[call.5000.35287630]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287630 ConnDevIDTyp:0 ConnDevID:2096 MsgID:eCallEndEvent DvrKey:call.5000.35287630) 12:18:31:702 CTIOS1-ctios Trace: [call.5000.35287526.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:18:31:702 CTIOS1-ctios Trace: Removed CallConnection(2096.0). 12:18:31:702 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287630 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:18:31:702 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:18:31:702 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:31:702 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eHold),Msk(0) 12:18:31:702 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eHold),Msk(0) 12:18:32:085 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:18:32:085 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:32:085 CTIOS1-ctios Trace: >>CG:[call.5000.35287631]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287631 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2096 MsgID:eCallBeginEvent DvrKey:call.5000.35287631 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518311))) 12:18:32:085 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287631 12:18:32:085 CTIOS1-ctios Trace: >>CG:[call.5000.35287631]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287631 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:2096 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287631) 12:18:32:085 CTIOS1-ctios Trace: [call.5000.35287631] CallConnection(2096.0) found DeviceID(2096) AgentID(238). 12:18:32:085 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:18:32:085 CTIOS1-ctios Trace: Added CallConnection(2096.0). 12:18:32:085 CTIOS1-ctios Trace: [call.5000.35287631]::CreateCallConnection(): CallConnection(2096.0) created successfully. 12:18:32:085 CTIOS1-ctios Trace: [call.5000.35287631.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf0002) 12:18:32:086 CTIOS1-ctios Trace: [call.5000.35287526.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:18:32:086 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:18:32:086 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:18:34:371 CTIOS1-ctios Trace: >>CG:[call.5000.35287631]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287631 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287631 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2151 ConnDevID:2096 NewConnDevID:2096 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287631) 12:18:34:372 CTIOS1-ctios Trace: >>CG:[call.5000.35287631]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287631 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:2096 CalldDevID:2151 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287631) 12:18:34:372 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2096.0) for device 2096. 12:18:34:377 CTIOS1-ctios Trace: >>CG:[call.5000.35287631]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287631 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287631 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2096 DNIS:2151 ConnDevID:2096 NewConnDevID:2096 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287631) 12:18:34:377 CTIOS1-ctios Trace: >>CG:[call.5000.35287631]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287631 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2096 AlrtgDevID:(null) CallngDevID:2096 CalldDevID:2150 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287631 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:2150.2151.2) 12:18:34:377 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2096.0) for device 2096. 12:18:34:377 CTIOS1-ctios Trace: [call.5000.35287526.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:18:34:378 CTIOS1-ctios Trace: >>CG:[call.5000.35287631]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287631 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2096 AlrtgDevID:2150 CallngDevID:2096 CalldDevID:2151 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287631 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:2150.2151.2) 12:18:34:378 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2096.0) for device 2096. 12:18:34:378 CTIOS1-ctios Trace: [call.5000.35287631]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2150. 12:18:34:378 CTIOS1-ctios Trace: [call.5000.35287631] CallConnection(2096.0) found DeviceID(2150) AgentID(264). 12:18:34:378 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:18:34:378 CTIOS1-ctios Trace: Added CallConnection(2096.0). 12:18:34:378 CTIOS1-ctios Trace: [call.5000.35287631]::CreateCallConnection(): CallConnection(2096.0) created successfully. 12:18:34:379 CTIOS1-ctios Trace: [call.5000.35287526.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:18:34:379 CTIOS1-ctios Trace: [call.5000.35287631.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x203f0001) 12:18:34:379 CTIOS1-ctios Trace: [call.5000.35287544.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:18:35:985 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4054.0) for device 4054. 12:18:35:986 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4054.0) for device 4054. 12:18:35:997 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:18:35:998 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:35:998 CTIOS1-ctios Trace: >>CG:[call.5000.35287291]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287291 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4054 HldgDevID:4054 MsgID:eCallHeldEvent DvrKey:call.5000.35287291) 12:18:35:998 CTIOS1-ctios Trace: [call.5000.35287291] Found CallConnection(4054.0). 12:18:35:998 CTIOS1-ctios Trace: [call.5000.35287291.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:18:35:998 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf000a) 12:18:35:998 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eHold),Msk(0) 12:18:35:998 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:18:35:998 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(28bf000a) 12:18:35:998 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]: eCallHeldEvent,Msk(68bf000a) 12:18:36:214 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:18:36:215 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:18:36:225 CTIOS1-ctios Trace: >>CG:[call.5000.35287375]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287375 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4054.4055.2 RetrvDevID:4054 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287375 RetrvDevIDFull:4054.4055.2) 12:18:36:225 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0). 12:18:36:225 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf01a6) 12:18:36:225 CTIOS1-ctios Trace: [call.5000.35287291.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:18:36:225 CTIOS1-ctios Trace: [call.5000.35287291.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:18:36:225 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:18:36:225 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:18:36:225 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:18:36:225 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eCallRetrievedEvent,Msk(28bf01a6) 12:18:36:245 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35287375.4054]:eSetCallDataRequest 12:18:36:250 CTIOS1-ctios Trace: >>CG:[call.5000.35287375.4054]:eSetCallDataConf(UniqObjID:call.5000.35287375.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:18:36:483 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:18:36:484 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:18:36:486 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:18:36:487 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:18:40:007 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:18:40:008 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:18:40:014 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:18:40:014 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:40:014 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287544 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2150 HldgDevID:2150 MsgID:eCallHeldEvent DvrKey:call.5000.35287544) 12:18:40:014 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0). 12:18:40:014 CTIOS1-ctios Trace: [call.5000.35287544.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:18:40:015 CTIOS1-ctios Trace: [call.5000.35287631.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x203f0001) 12:18:40:015 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.264]:Monitored eAgentStateEvent(eHold),Msk(0) 12:18:40:015 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.264]:Monitored eAgentStateEvent(eHold),Msk(0) 12:18:40:025 CTIOS1-ctios Trace: >>CG:[call.5000.35287631]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287631 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:1 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2150.2151.2 CallngDevID:2096 CalldDevID:2151 LstRedirDevID:(null) AnsDevID:2150 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287631 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:2150.2151.2) 12:18:40:026 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2096.0). 12:18:40:026 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2096.0). 12:18:40:026 CTIOS1-ctios Trace: [call.5000.35287631.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf01a6) 12:18:40:026 CTIOS1-ctios Trace: [call.5000.35287526.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:18:40:026 CTIOS1-ctios Trace: [call.5000.35287526.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:18:40:026 CTIOS1-ctios Trace: [call.5000.35287631.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:18:40:026 CTIOS1-ctios Trace: [call.5000.35287544.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:18:40:026 CTIOS1-ctios Trace: [call.5000.35287544.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:18:40:027 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2150.2151.2.0) for device 2150. 12:18:40:051 CTIOS1-ctios Trace: >>CG:[call.5000.35287631]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287631 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287631 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2096 NewConnDevID:2096 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287631) 12:18:40:181 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2150.2151.2.0) for device 2150. 12:18:40:181 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2096.0) for device 2096. 12:18:40:182 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2096.0) for device 2096. 12:18:40:377 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2207 ANI:99402 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1325 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1325 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1664) 12:18:40:377 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][]:eAgentPrecallEvent 12:18:40:380 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:0) 12:18:40:380 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:40:381 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eReserved),Msk(0) 12:18:40:381 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.344]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:18:40:381 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.344]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:18:40:446 CTIOS1-ctios Trace: >>CG:[call.5000.35287638]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287638 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:99402 DNIS:2207 Dialed#:3009 ConnDevID:99402 RCallKeyDay:151064 RCallKeyCID:1325 MsgID:eCallBeginEvent DvrKey:call.5000.35287638 ecc:(...) ICMEntUniqID:icm.151064.1325 RCallKeySeq#:2) 12:18:40:446 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287638 12:18:40:446 CTIOS1-ctios Trace: >>CG:[call.5000.35287638]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287638 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:99402 AlrtgDevID:(null) CallngDevID:99402 CalldDevID:2207 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287638 Trnk#:0 TrnkGrp#:0) 12:18:40:446 CTIOS1-ctios Trace: [call.5000.35287638]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 99402. 12:18:40:446 CTIOS1-ctios Trace: CallConnection(99402.1) created AgentObject (Device) for DeviceID(99402). 12:18:40:446 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:18:40:446 CTIOS1-ctios Trace: Added CallConnection(99402.1). 12:18:40:446 CTIOS1-ctios Trace: [call.5000.35287638]::CreateCallConnection(): CallConnection(99402.1) created successfully. 12:18:40:447 CTIOS1-ctios Trace: >>CG:[call.5000.35287638]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287638 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:99402 AlrtgDevID:2207 CallngDevID:99402 CalldDevID:2207 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287638 Trnk#:0 TrnkGrp#:0) 12:18:40:447 CTIOS1-ctios Trace: [call.5000.35287638] Found CallConnection(99402.1) for device 99402. 12:18:40:447 CTIOS1-ctios Trace: [call.5000.35287638]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2207. 12:18:40:447 CTIOS1-ctios Trace: [call.5000.35287638] CallConnection(99402.1) found DeviceID(2207) AgentID(344). 12:18:40:447 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:18:40:447 CTIOS1-ctios Trace: Added CallConnection(99402.1). 12:18:40:447 CTIOS1-ctios Trace: [call.5000.35287638]::CreateCallConnection(): CallConnection(99402.1) created successfully. 12:18:40:447 CTIOS1-ctios Trace: [call.5000.35287638.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x683f0001) 12:18:40:448 CTIOS1-ctios Trace: [call.5000.35287638.2207] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:18:40:448 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287638.2207]:eCallBeginEvent 12:18:40:448 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287638.2207]:eButtonEnablementMaskChange,Msk(683f0001) 12:18:40:448 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287638.2207]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:18:40:452 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:0) 12:18:40:452 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:40:452 CTIOS1-ctios Trace: >>CG:[call.5000.35287638]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287638 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287638 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:99402 NewConnDevID:99402 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287638 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518320))) 12:18:40:453 CTIOS1-ctios Trace: >>CG:[call.5000.35287638]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287638 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2207 CallngDevID:99402 CalldDevID:2207 LstRedirDevID:(null) AnsDevID:2207 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287638 Trnk#:0 TrnkGrp#:0) 12:18:40:453 CTIOS1-ctios Trace: [call.5000.35287638] Found CallConnection(99402.1). 12:18:40:453 CTIOS1-ctios Trace: [call.5000.35287638] Found CallConnection(99402.1). 12:18:40:453 CTIOS1-ctios Trace: [call.5000.35287638.99402] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(99402), Button Mask(0xbf01a6) 12:18:40:453 CTIOS1-ctios Trace: [call.5000.35287638.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x68bf01a6) 12:18:40:453 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eTalking),Msk(0) 12:18:40:453 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.344]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:18:40:453 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.344]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:18:40:453 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287638.2207]:eCallDataUpdateEvent,Msk(683f0001) 12:18:40:453 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287638.2207]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:18:40:453 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287638.2207]:eCallEstablishedEvent,Msk(68bf01a6) 12:18:40:515 CTIOS1-ctios Trace: ->RCV[BANCOMER23-3700-3960 a=344][call.5000.35287638.2207]:eSetCallDataRequest 12:18:40:522 CTIOS1-ctios Trace: >>CG:[call.5000.35287638]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287638 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287638 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:99402 NewConnDevID:99402 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287638 ecc:(...)) 12:18:40:523 CTIOS1-ctios Trace: >>CG:[call.5000.35287638.2207]:eSetCallDataConf(UniqObjID:call.5000.35287638.2207 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER23-3700-3960) 12:18:40:523 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287638.2207]:eCallDataUpdateEvent,Msk(68bf01a6) 12:18:40:992 CTIOS1-ctios Trace: [call.5000.35287638] Found CallConnection(2207.0) for device 2207. 12:18:40:999 CTIOS1-ctios Trace: [call.5000.35287638] Found CallConnection(2207.0) for device 2207. 12:18:49:993 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][agent.5000.298]:eSetAgentStateRequest(eAvailable) 12:18:50:001 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:1) 12:18:50:001 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:18:50:002 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:18:50:002 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.298]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:18:50:002 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.298]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:18:50:003 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eSetAgentStateConf(UniqObjID:agent.5000.298 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER53-4112-2404) 12:18:50:003 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eSetAgentStateConf 12:18:50:503 CTIOS1-ctios Trace: >>CG:[call.5000.35287291]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287291 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4054 RelDevID:4054 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287291) 12:18:50:503 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:50:503 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf01a6) 12:18:50:503 CTIOS1-ctios Trace: >>CG:[call.5000.35287291]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287291 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4448118329 RelDevID:4448118329 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287291) 12:18:50:504 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf01a6) 12:18:50:504 CTIOS1-ctios Trace: >>CG:[call.5000.35287291]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287291 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4448118329 MsgID:eCallClearedEvent DvrKey:call.5000.35287291) 12:18:50:504 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:18:50:504 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eCallConnectionClearedEvent,Msk(3c0000) 12:18:50:504 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:18:50:504 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eCallConnectionClearedEvent,Msk(3c0000) 12:18:50:504 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eCallClearedEvent,Msk(3c0000) 12:18:50:506 CTIOS1-ctios Trace: >>CG:[call.5000.35287291]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287291 ConnDevIDTyp:1 ConnDevID:4448118329 MsgID:eCallEndEvent DvrKey:call.5000.35287291) 12:18:50:506 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf01a6) 12:18:50:506 CTIOS1-ctios Trace: Removed CallConnection(4448118329.1). 12:18:50:506 CTIOS1-ctios Trace: Removed CallConnection(4054.0). 12:18:50:506 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287291 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:18:50:506 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:1) 12:18:50:506 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:18:50:506 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x20bf01a6) 12:18:50:506 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:18:50:506 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287291.4054]:eCallEndEvent 12:18:50:506 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:18:50:506 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eAvailable),Msk(0) 12:18:50:529 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2096.0) for device 2096. 12:18:50:529 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2096.0) for device 2096. 12:18:50:530 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2150.2151.2.0) for device 2150. 12:18:50:530 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2150.2151.2.0) for device 2150. 12:18:50:533 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:18:50:534 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:50:534 CTIOS1-ctios Trace: >>CG:[call.5000.35287631]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287631 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2096 HldgDevID:2096 MsgID:eCallHeldEvent DvrKey:call.5000.35287631) 12:18:50:534 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eHold),Msk(0) 12:18:50:534 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2096.0). 12:18:50:534 CTIOS1-ctios Trace: [call.5000.35287631.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:18:50:534 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eHold),Msk(0) 12:18:50:534 CTIOS1-ctios Trace: [call.5000.35287526.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:18:50:534 CTIOS1-ctios Trace: [call.5000.35287544.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:18:50:537 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2150.2151.2.0) for device 2150. 12:18:50:542 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2150.2151.2.0) for device 2150. 12:18:50:705 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:18:50:705 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:50:705 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287526 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2096 RetrvDevID:2096 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287526) 12:18:50:705 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2096.0). 12:18:50:706 CTIOS1-ctios Trace: [call.5000.35287526.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf01a6) 12:18:50:706 CTIOS1-ctios Trace: [call.5000.35287631.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:18:50:706 CTIOS1-ctios Trace: [call.5000.35287631.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:18:50:706 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:18:50:706 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:18:50:710 CTIOS1-ctios Trace: >>CG:[call.5000.50346849]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:50346849 ConnDevIDTyp:1 ConnDevID:54309 MsgID:eCallEndEvent DvrKey:call.5000.50346849) 12:18:50:710 CTIOS1-ctios Trace: [agent.5000.201] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0x81b0000) 12:18:50:710 CTIOS1-ctios Trace: [agent.5000.201] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0000. 12:18:50:710 CTIOS1-ctios Trace: [agent.5000.241] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0x81b0000) 12:18:50:710 CTIOS1-ctios Trace: [agent.5000.241] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0000. 12:18:50:710 CTIOS1-ctios Trace: Removed CallConnection(54309.1). 12:18:50:710 CTIOS1-ctios Trace: Removed CallConnection(54309.1). 12:18:50:710 CTIOS1-ctios Trace: [agent.5000.201]::HandleCallEndCleanup(50346849) 12:18:50:710 CTIOS1-ctios Trace: Removed CallConnection(54309.1). 12:18:50:710 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.50346849 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:18:50:710 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eButtonEnablementMaskChange,Msk(81b0000) 12:18:50:710 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eButtonEnablementMaskChange,Msk(81b0000) 12:18:50:710 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.50346849.2006]:eCallEndEvent 12:18:50:710 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.50346849.2006]:eCallEndEvent 12:18:50:710 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][agent.5000.241]:eButtonEnablementMaskChange,Msk(81b0000) 12:18:50:710 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][call.5000.50346849.2216]:eCallEndEvent 12:18:50:712 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2096.0) for device 2096. 12:18:50:713 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2096.0) for device 2096. 12:18:51:432 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4054 ANI:8332642386 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1323 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1323 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1662) 12:18:51:432 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][]:eAgentPrecallEvent 12:18:51:435 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:18:51:435 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:51:436 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eReserved),Msk(0) 12:18:51:460 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2150.2151.2.0) for device 2150. 12:18:51:461 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2150.2151.2.0) for device 2150. 12:18:51:466 CTIOS1-ctios Trace: >>CG:[call.5000.35287631]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287631 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:2150.2151.2 HldgDevID:2150 MsgID:eCallHeldEvent DvrKey:call.5000.35287631 HldgDevIDFull:2150.2151.2) 12:18:51:466 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2150.2151.2.0). 12:18:51:466 CTIOS1-ctios Trace: [call.5000.35287526.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf01a6) 12:18:51:466 CTIOS1-ctios Trace: [call.5000.35287631.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:18:51:466 CTIOS1-ctios Trace: [call.5000.35287544.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:18:51:481 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:18:51:481 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:51:482 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287544 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2150 RetrvDevID:2150 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287544) 12:18:51:482 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0). 12:18:51:482 CTIOS1-ctios Trace: [call.5000.35287544.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:18:51:482 CTIOS1-ctios Trace: [call.5000.35287631.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:18:51:482 CTIOS1-ctios Trace: [call.5000.35287631.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:18:51:482 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.264]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:18:51:482 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.264]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:18:51:485 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:18:51:546 CTIOS1-ctios Trace: >>CG:[call.5000.35287645]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287645 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8332642386 DNIS:4054 Dialed#:3021 ConnDevID:8332642386 RCallKeyDay:151064 RCallKeyCID:1323 MsgID:eCallBeginEvent DvrKey:call.5000.35287645 ecc:(...) ICMEntUniqID:icm.151064.1323 RCallKeySeq#:2) 12:18:51:546 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287645 12:18:51:547 CTIOS1-ctios Trace: >>CG:[call.5000.35287645]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287645 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8332642386 AlrtgDevID:(null) CallngDevID:8332642386 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287645 Trnk#:0 TrnkGrp#:0) 12:18:51:547 CTIOS1-ctios Trace: [call.5000.35287645]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8332642386. 12:18:51:547 CTIOS1-ctios Trace: CallConnection(8332642386.1) created AgentObject (Device) for DeviceID(8332642386). 12:18:51:547 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:18:51:547 CTIOS1-ctios Trace: Added CallConnection(8332642386.1). 12:18:51:547 CTIOS1-ctios Trace: [call.5000.35287645]::CreateCallConnection(): CallConnection(8332642386.1) created successfully. 12:18:51:548 CTIOS1-ctios Trace: >>CG:[call.5000.35287645]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287645 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8332642386 AlrtgDevID:4054 CallngDevID:8332642386 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287645 Trnk#:0 TrnkGrp#:0) 12:18:51:548 CTIOS1-ctios Trace: [call.5000.35287645] Found CallConnection(8332642386.1) for device 8332642386. 12:18:51:548 CTIOS1-ctios Trace: [call.5000.35287645]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4054. 12:18:51:548 CTIOS1-ctios Trace: [call.5000.35287645] CallConnection(8332642386.1) found DeviceID(4054) AgentID(418). 12:18:51:548 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:18:51:548 CTIOS1-ctios Trace: Added CallConnection(8332642386.1). 12:18:51:548 CTIOS1-ctios Trace: [call.5000.35287645]::CreateCallConnection(): CallConnection(8332642386.1) created successfully. 12:18:51:548 CTIOS1-ctios Trace: [call.5000.35287645.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683f0001) 12:18:51:548 CTIOS1-ctios Trace: [call.5000.35287645.4054] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:18:51:548 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf01a6) 12:18:51:548 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287645.4054]:eCallBeginEvent 12:18:51:549 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287645.4054]:eButtonEnablementMaskChange,Msk(683f0001) 12:18:51:549 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:18:51:549 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287645.4054]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:18:51:608 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:18:51:658 CTIOS1-ctios Trace: >>CG:[call.5000.35287645]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287645 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4054 RelDevID:4054 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287645) 12:18:51:658 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf01a6) 12:18:51:659 CTIOS1-ctios Trace: >>CG:[call.5000.35287645]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287645 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8332642386 RelDevID:8332642386 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287645) 12:18:51:659 CTIOS1-ctios Trace: >>CG:[call.5000.35287645]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287645 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8332642386 MsgID:eCallClearedEvent DvrKey:call.5000.35287645) 12:18:51:659 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:51:659 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:1) 12:18:51:659 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:18:51:659 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf01a6) 12:18:51:659 CTIOS1-ctios Trace: >>CG:[call.5000.35287645]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287645 ConnDevIDTyp:1 ConnDevID:8332642386 MsgID:eCallEndEvent DvrKey:call.5000.35287645) 12:18:51:659 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287645.4054]:eCallConnectionClearedEvent,Msk(683f0001) 12:18:51:659 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:18:51:659 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0x201b0000) 12:18:51:659 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:18:51:659 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287645.4054]:eCallConnectionClearedEvent,Msk(3c0000) 12:18:51:659 CTIOS1-ctios Trace: Removed CallConnection(8332642386.1). 12:18:51:659 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:18:51:659 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287645.4054]:eCallClearedEvent,Msk(3c0000) 12:18:51:659 CTIOS1-ctios Trace: [call.5000.35287375.4054] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x20bf01a6) 12:18:51:659 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eButtonEnablementMaskChange,Msk(201b0000) 12:18:51:659 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287645.4054]:eCallEndEvent 12:18:51:659 CTIOS1-ctios Trace: Removed CallConnection(8332642386.1). 12:18:51:659 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287645 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:18:51:659 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:18:51:659 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eAvailable),Msk(0) 12:18:51:714 CTIOS1-ctios Trace: ->RCV[BANCOMER29-3684-4108 a=210][call.5000.35287409.2000]:eSetCallDataRequest 12:18:51:719 CTIOS1-ctios Trace: >>CG:[call.5000.35287409]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287409 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287409 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:92015 NewConnDevID:92015 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287409 ecc:(...)) 12:18:51:720 CTIOS1-ctios Trace: >>CG:[call.5000.35287409.2000]:eSetCallDataConf(UniqObjID:call.5000.35287409.2000 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER29-3684-4108) 12:18:51:720 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eCallDataUpdateEvent,Msk(68bf01a6) 12:18:53:293 CTIOS1-ctios Trace: ->RCV[BANCOMER29-3684-4108 a=210][call.5000.35287409.2000]:eSingleStepTransferRequest 12:18:53:312 CTIOS1-ctios Trace: >>CG:[call.5000.35287409]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287409 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287409 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:92015 NewConnDevID:92015 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287409 ecc:(...)) 12:18:53:313 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eCallDataUpdateEvent,Msk(68bf01a6) 12:18:53:326 CTIOS1-ctios Trace: [call.5000.35287409] Found CallConnection(2000.0) for device 2000. 12:18:53:329 CTIOS1-ctios Trace: [call.5000.35287409] Found CallConnection(2000.0) for device 2000. 12:18:53:330 CTIOS1-ctios Trace: >>CG:[call.5000.35287409.2000]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287409.2000 MsgID:eTransferCallConf TgtCILClntID:BANCOMER29-3684-4108) 12:18:53:330 CTIOS1-ctios Trace: >>CG:[call.5000.2130706746]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706746 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:92015 DNIS:3000 CallrEntrDig:3000 ConnDevID:2000 RCallKeyDay:151064 RCallKeyCID:1282 MsgID:eCallBeginEvent DvrKey:call.5000.2130706746 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517845)) ICMEntUniqID:icm.151064.1282 RCallKeySeq#:3) 12:18:53:330 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706746 12:18:53:330 CTIOS1-ctios Trace: >>CG:[call.5000.35287409]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287409 NumParties:1 SecDevIDTyp:0 SecCID:2130706746 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:92015 SecDevID:2000 TfrgDevID:2000 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287409ConnectedParty[1]:(ConnPtyCID:35287409 ConnPtyDevIDTyp:1 ConnPtyDevID:92015)) 12:18:53:330 CTIOS1-ctios Trace: [call.5000.35287409] Found CallConnection(2000.0). 12:18:53:331 CTIOS1-ctios Trace: >>CG:[call.5000.2130706746]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287409 NumParties:1 SecDevIDTyp:0 SecCID:2130706746 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:92015 SecDevID:2000 TfrgDevID:2000 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706746ConnectedParty[1]:(ConnPtyCID:35287409 ConnPtyDevIDTyp:1 ConnPtyDevID:92015)) 12:18:53:331 CTIOS1-ctios Trace: [call.5000.2130706746]::FindTransferCommonDeviceID Calls [call.5000.35287409] and [call.5000.2130706746] do not appear to have a common Device. Tranferring Device [2000] is set as common device 12:18:53:331 CTIOS1-ctios Trace: [call.5000.35287409] Found CallConnection(2000.0). 12:18:53:331 CTIOS1-ctios Trace: [call.5000.35287409] Found CallConnection(2000.0). 12:18:53:331 CTIOS1-ctios Trace: Removed CallConnection(2000.0). 12:18:53:331 CTIOS1-ctios Trace: Added CallConnection(92015.1). 12:18:53:331 CTIOS1-ctios Trace: [call.5000.2130706746] Moved CallConnection[92015.1] from [call.5000.35287409] to [call.5000.2130706746]. 12:18:53:332 CTIOS1-ctios Trace: >>CG:[call.5000.2130706746]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706746 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706746 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2000 NewConnDevID:92015 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706746) 12:18:53:332 CTIOS1-ctios Trace: >>CG:[call.5000.2130706746]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706746 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:92015 RelDevID:92015 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706746) 12:18:53:332 CTIOS1-ctios Trace: >>CG:[call.5000.2130706746]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706746 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2000 MsgID:eCallClearedEvent DvrKey:call.5000.2130706746) 12:18:53:332 CTIOS1-ctios Trace: >>CG:[call.5000.2130706746]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706746 ConnDevIDTyp:1 ConnDevID:92015 MsgID:eCallEndEvent DvrKey:call.5000.2130706746) 12:18:53:332 CTIOS1-ctios Trace: Removed CallConnection(92015.1). 12:18:53:332 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706746 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:18:53:333 CTIOS1-ctios Trace: >>CG:[call.5000.35287409]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287409 ConnDevIDTyp:1 ConnDevID:92015 MsgID:eCallEndEvent DvrKey:call.5000.35287409) 12:18:53:333 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287409 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:18:53:333 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eTransferCallConf,Msk(68bf01a6) 12:18:53:333 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eCallTransferredEvent,Msk(68bf01a6) 12:18:53:333 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eCallTransferredEvent,Msk(68bf01a6) 12:18:53:333 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35287409.2000]:eCallEndEvent 12:18:53:333 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:1) 12:18:53:333 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:18:53:333 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:18:53:333 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.210]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:18:53:333 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.210]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:18:55:960 CTIOS1-ctios Trace: >>CG:[agent.5000.433]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5206 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4099 AGID:433 AGInstr:4099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.433 AGAvailStatus:1) 12:18:55:961 CTIOS1-ctios Trace: [agent.5000.433] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:55:961 CTIOS1-ctios Trace: >>CG:[call.5000.35287646]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287646 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4099 MsgID:eCallBeginEvent DvrKey:call.5000.35287646 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518335))) 12:18:55:961 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287646 12:18:55:961 CTIOS1-ctios Trace: >>CG:[call.5000.35287646]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287646 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4099 CallngDevID:4099 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287646) 12:18:55:961 CTIOS1-ctios Trace: [call.5000.35287646] CallConnection(4099.0) found DeviceID(4099) AgentID(433). 12:18:55:961 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:18:55:961 CTIOS1-ctios Trace: Added CallConnection(4099.0). 12:18:55:961 CTIOS1-ctios Trace: [call.5000.35287646]::CreateCallConnection(): CallConnection(4099.0) created successfully. 12:18:55:961 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:18:55:961 CTIOS1-ctios Trace: [call.5000.35287646.4099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4099), Button Mask(0x20bf0002) 12:18:55:962 CTIOS1-ctios Trace: >>CG:[agent.5000.433]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5206 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4099 AGID:433 AGInstr:4099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.433 AGAvailStatus:0) 12:18:55:962 CTIOS1-ctios Trace: [agent.5000.433] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:57:311 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0) for device 2030. 12:18:57:312 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0) for device 2030. 12:18:57:322 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:18:57:322 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:57:322 CTIOS1-ctios Trace: >>CG:[call.5000.35287576]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287576 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2030 HldgDevID:2030 MsgID:eCallHeldEvent DvrKey:call.5000.35287576) 12:18:57:322 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0). 12:18:57:322 CTIOS1-ctios Trace: [call.5000.35287576.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:18:57:322 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:18:57:322 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.224]:Monitored eAgentStateEvent(eHold),Msk(0) 12:18:57:322 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.224]:Monitored eAgentStateEvent(eHold),Msk(0) 12:18:57:344 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:18:57:345 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:18:57:345 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287511 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2030 RetrvDevID:2030 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287511) 12:18:57:345 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0). 12:18:57:345 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf01a6) 12:18:57:345 CTIOS1-ctios Trace: [call.5000.35287576.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:18:57:345 CTIOS1-ctios Trace: [call.5000.35287576.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:18:57:345 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.224]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:18:57:345 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.224]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:18:57:350 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:18:57:375 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:19:00:873 CTIOS1-ctios Trace: ->RCV[00110]OPEN LINK REQUEST,protocol ver:2 12:19:00:874 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:19:00:880 CTIOS1-ctios Trace: ->RCV[00310][]:eIdentifyClientRequest(bancomer10-PC-3648-3756) 12:19:00:881 CTIOS1-ctios Trace: CClientMgr::OnRequest: [8.5.1]. 12:19:00:881 CTIOS1-ctios Trace: [1]:IdentifyClientRequest(),Client[00110]:Changing ClientID["00110"->"bancomer10-PC-3648-3756"]. 12:19:00:881 CTIOS1-ctios Trace: <-SND[00310][]:eIdentifyClientConf 12:19:00:882 CTIOS1-ctios Trace: ->RCV[00310][]:eSetSessionModeRequest 12:19:00:883 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 38; Monitor Mode: 0)] 12:19:00:883 CTIOS1-ctios Trace: [agent.5000.419]::SetSessionModeRequest, agentFilter(filtertarget = agent.5000.419) 12:19:00:884 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756 a=419][agent.5000.419]:eSetAgentModeEvent 12:19:00:889 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eQueryAgentStateConf(eLogout)(AGState:eLogout NumSGs:2 MRDID:1 ICMAGID:5180 AGMode:0 MaxTaskLim:0 NumTasks:0 AGExt:4057 AGID:419 AGInstr:4057 UniqObjID:agent.5000.419 MsgID:eQueryAgentStateConf AGAvailStatus:0SkillGroup[1]:(SG#:40106 SGID:5000 SGPri:0 SGState:1) SkillGroup[2]:(SG#:411 SGID:5245 SGPri:0 SGState:1)) 12:19:00:889 CTIOS1-ctios Trace: AgentDeskSettingsRequest: AgentID: 419 12:19:00:889 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x11b0000. 12:19:00:890 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eQueryAgentStateConf(eLogout),Msk(11b0000) 12:19:00:891 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentDeskSettingsConf(PrphID:5000 DeskSetngsMsk:540 WrpupDataIncMode:1 WrpupDataOutMode:1 LogoutNonActvTime:4294967295 QualRecRate:4294967295 RngNoAnsTime:3 WorkModeTimer:7200 RngNoAnsDN:0 SMWarnMsg:0 SMAudInd:0 SupvAssistCallMthd:0 EmerCallMthd:0 AutoRecOnEmer:0 RecMode:0 DefDevPortAddr:(null) UniqObjID:agent.5000.419 MsgID:eAgentDeskSettingsConf) 12:19:00:891 CTIOS1-ctios Trace: [agent.5000.419]IdleReasonReq=Yes,LogoutReasonReq=Yes,WrapupDataIncomingMode=1,WrapupDataOutgoingMode=1 12:19:00:891 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x11b0000. 12:19:00:891 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentDeskSettingsConf,Msk(11b0000) 12:19:00:899 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][agent.5000.419]:eSetAgentStateRequest(eLogin) 12:19:00:900 CTIOS1-ctios Trace: [agent.5000.419]SetAgentState:AGWorkMode(0) 12:19:00:900 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentInfoEvent 12:19:00:905 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eControlFailureConf(289):The requested agent account is locked out. PeriphErr:10156(FailCode:289 PrphErrCode:10156 UniqObjID:agent.5000.419 MsgID:eControlFailureConf MsgTyp:eSetAgentStateRequest TgtCILClntID:bancomer10-PC-3648-3756) 12:19:00:905 CTIOS1-ctios Trace: [SYSTEM]SB:CONTROL_FAILURE_CONF,Object(agent.5000.419) Type(agent) REMAINS in object map, FailureCode:289=The requested agent account is locked out.,PeripheralErrorCode:10156,TargetClientID:bancomer10-PC-3648-3756. 12:19:00:905 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eControlFailureConf(289):The requested agent account is locked out. PeriphErr:10156 12:19:00:927 CTIOS1-ctios Trace: XXX CLIENT[bancomer10-PC-3648-3756], CLOSE 12:19:00:927 CTIOS1-ctios Trace: CClient::Close: CLIENT[bancomer10-PC-3648-3756][0x670d6b0, CLOSE(), Calling OnConnectionClosed() 12:19:00:927 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419]:eOnConnectionClosed 12:19:00:928 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 37; Monitor Mode: 0)] 12:19:00:928 CTIOS1-ctios Trace: [1] OnConnectionClosed, Client[0x0670D6B0][bancomer10-PC-3648-3756] 12:19:00:928 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:19:05:141 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:19:05:141 CTIOS1-ctios Trace: [call.5000.35287375] Found CallConnection(4054.4055.2.0) for device 4054. 12:19:05:148 CTIOS1-ctios Trace: >>CG:[call.5000.35287375]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287375 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4054.4055.2 RelDevID:4054 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287375 RelDevIDFull:4054.4055.2) 12:19:05:148 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:19:05:148 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0x201b0000) 12:19:05:148 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:19:05:148 CTIOS1-ctios Trace: Removed CallConnection(4054.4055.2.0). 12:19:05:148 CTIOS1-ctios Trace: >>CG:[call.5000.35287375]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287375 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287375) 12:19:05:148 CTIOS1-ctios Trace: >>CG:[call.5000.35287375]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287375 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:4042 RelDevID:4042 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287375) 12:19:05:149 CTIOS1-ctios Trace: >>CG:[call.5000.35287375]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287375 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4054.4055.2 MsgID:eCallClearedEvent DvrKey:call.5000.35287375) 12:19:05:149 CTIOS1-ctios Trace: >>CG:[call.5000.35287375]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287375 ConnDevIDTyp:0 ConnDevID:4054.4055.2 MsgID:eCallEndEvent DvrKey:call.5000.35287375) 12:19:05:149 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287375 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:19:05:149 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eButtonEnablementMaskChange,Msk(201b0000) 12:19:05:149 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287375.4054]:eCallEndEvent 12:19:05:150 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:19:05:151 CTIOS1-ctios Trace: [call.5000.35287380] Found CallConnection(4042.0) for device 4042. 12:19:05:178 CTIOS1-ctios Trace: >>CG:[call.5000.35287380]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287380 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4042 RelDevID:4042 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287380) 12:19:05:178 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:19:05:178 CTIOS1-ctios Trace: >>CG:[call.5000.35287380]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287380 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000159 RelDevID:88000159 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287380) 12:19:05:178 CTIOS1-ctios Trace: >>CG:[call.5000.35287380]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287380 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000159 MsgID:eCallClearedEvent DvrKey:call.5000.35287380) 12:19:05:178 CTIOS1-ctios Trace: >>CG:[call.5000.35287380]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287380 ConnDevIDTyp:1 ConnDevID:88000159 MsgID:eCallEndEvent DvrKey:call.5000.35287380) 12:19:05:178 CTIOS1-ctios Trace: Removed CallConnection(88000159.1). 12:19:05:178 CTIOS1-ctios Trace: Removed CallConnection(4042.0). 12:19:05:178 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287380 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:19:05:178 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:1) 12:19:05:178 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:19:05:432 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:406 SGID:5240 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4042 ANI:4051 UsrToUsrInfo:(null) Dialed#:3022 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1316 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1316 RCallKeySeq#:1 CallTypIDTag:5044 PreCallIIDTag:1652) 12:19:05:436 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:0) 12:19:05:436 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:19:05:501 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:19:05:502 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:19:05:502 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:19:05:503 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:19:05:552 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287649 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4051 DNIS:4042 Dialed#:3022 ConnDevID:88000168 RCallKeyDay:151064 RCallKeyCID:1316 MsgID:eCallBeginEvent DvrKey:call.5000.35287649 ecc:(...) ICMEntUniqID:icm.151064.1316 RCallKeySeq#:2) 12:19:05:552 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287649 12:19:05:552 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287649 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000168 AlrtgDevID:(null) CallngDevID:88000168 CalldDevID:4042 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287649 Trnk#:0 TrnkGrp#:0) 12:19:05:552 CTIOS1-ctios Trace: [call.5000.35287649]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000168. 12:19:05:552 CTIOS1-ctios Trace: CallConnection(88000168.1) created AgentObject (Device) for DeviceID(88000168). 12:19:05:552 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:19:05:552 CTIOS1-ctios Trace: Added CallConnection(88000168.1). 12:19:05:552 CTIOS1-ctios Trace: [call.5000.35287649]::CreateCallConnection(): CallConnection(88000168.1) created successfully. 12:19:05:552 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287649 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:406 SGID:5240 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000168 AlrtgDevID:4042 CallngDevID:88000168 CalldDevID:4042 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287649 Trnk#:0 TrnkGrp#:0) 12:19:05:552 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(88000168.1) for device 88000168. 12:19:05:552 CTIOS1-ctios Trace: [call.5000.35287649]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4042. 12:19:05:553 CTIOS1-ctios Trace: [call.5000.35287649] CallConnection(88000168.1) found DeviceID(4042) AgentID(414). 12:19:05:553 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:19:05:553 CTIOS1-ctios Trace: Added CallConnection(88000168.1). 12:19:05:553 CTIOS1-ctios Trace: [call.5000.35287649]::CreateCallConnection(): CallConnection(88000168.1) created successfully. 12:19:05:553 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x203f0001) 12:19:05:553 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:19:05:642 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:406 SGID:5240 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:0) 12:19:05:642 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:19:05:642 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287649 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287649 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000168 NewConnDevID:88000168 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287649 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518345))) 12:19:05:643 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287649 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:406 SGID:5240 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4042 CallngDevID:88000168 CalldDevID:4042 LstRedirDevID:(null) AnsDevID:4042 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287649 Trnk#:0 TrnkGrp#:0) 12:19:05:643 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(88000168.1). 12:19:05:643 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(88000168.1). 12:19:05:643 CTIOS1-ctios Trace: [call.5000.35287649.88000168] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000168), Button Mask(0xbf01a6) 12:19:05:643 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf01a6) 12:19:05:644 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2096.0) for device 2096. 12:19:05:644 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2096.0) for device 2096. 12:19:05:668 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287649 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287649 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000168 NewConnDevID:88000168 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287649 ecc:(...)) 12:19:05:672 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:19:05:672 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:19:05:672 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:19:05:673 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:19:05:676 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.0) for device 4042. 12:19:05:676 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.0) for device 4042. 12:19:05:708 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 PriDevIDTyp:0 PriCID:35287526 NumParties:3 SecDevIDTyp:0 SecCID:35287631 CtrlrDevTyp:0 AddedPtyDevTyp:78 LineHdl:1 LineTyp:10 SGPri:0 MonID:0 PriDevID:2096 SecDevID:2096 CtrlrDevID:2096 AddedPtyDevID:2150 MsgID:eCallConferencedEvent DvrKey:call.5000.35287526 AddedPtyDevIDFull:2150.2151.2 ConnPtyDevIDFull:2150.2151.2ConnectedParty[1]:(ConnPtyCID:35287526 ConnPtyDevIDTyp:1 ConnPtyDevID:8646160113) ConnectedParty[2]:(ConnPtyCID:35287526 ConnPtyDevIDTyp:0 ConnPtyDevID:2096) ConnectedParty[3]:(ConnPtyCID:35287526 ConnPtyDevIDTyp:0 ConnPtyDevID:2150)) 12:19:05:708 CTIOS1-ctios Trace: [call.5000.35287526] Found Device [2096] on both [call.5000.35287526] and [call.5000.35287631]. 12:19:05:708 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2096.0). 12:19:05:708 CTIOS1-ctios Trace: [call.5000.35287631.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf01a6) 12:19:05:708 CTIOS1-ctios Trace: [call.5000.35287526.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf01a6) 12:19:05:708 CTIOS1-ctios Trace: >>CG:[call.5000.35287631]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 PriDevIDTyp:0 PriCID:35287526 NumParties:3 SecDevIDTyp:0 SecCID:35287631 CtrlrDevTyp:0 AddedPtyDevTyp:78 LineHdl:1 LineTyp:10 SGPri:0 MonID:0 PriDevID:2096 SecDevID:2096 CtrlrDevID:2096 AddedPtyDevID:2150 MsgID:eCallConferencedEvent DvrKey:call.5000.35287631 AddedPtyDevIDFull:2150.2151.2 ConnPtyDevIDFull:2150.2151.2ConnectedParty[1]:(ConnPtyCID:35287526 ConnPtyDevIDTyp:1 ConnPtyDevID:8646160113) ConnectedParty[2]:(ConnPtyCID:35287526 ConnPtyDevIDTyp:0 ConnPtyDevID:2096) ConnectedParty[3]:(ConnPtyCID:35287526 ConnPtyDevIDTyp:0 ConnPtyDevID:2150)) 12:19:05:708 CTIOS1-ctios Trace: [call.5000.35287631] Found CallConnection(2096.0). 12:19:05:708 CTIOS1-ctios Trace: Removed CallConnection(2096.0). 12:19:05:708 CTIOS1-ctios Trace: >>CG:[call.5000.35287631]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287631 ConnDevIDTyp:0 ConnDevID:2096 MsgID:eCallEndEvent DvrKey:call.5000.35287631) 12:19:05:708 CTIOS1-ctios Trace: Added CallConnection(2150.2151.2.0). 12:19:05:708 CTIOS1-ctios Trace: [call.5000.35287526] Moved CallConnection[2150.2151.2.0] from [call.5000.35287631] to [call.5000.35287526]. 12:19:05:708 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287526 CallTyp:15 ConnDevIDTyp:1 NewConnCID:35287526 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2096 DNIS:2151 Dialed#:2151 ConnDevID:8646160113 NewConnDevID:8646160113 RCallKeyDay:151064 RCallKeyCID:1306 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287526 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518311)) ICMEntUniqID:icm.151064.1306 RCallKeySeq#:4) 12:19:05:708 CTIOS1-ctios Trace: [call.5000.35287526.8646160113] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8646160113), Button Mask(0xbf01a6) 12:19:05:708 CTIOS1-ctios Trace: [call.5000.35287526.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf01a6) 12:19:05:708 CTIOS1-ctios Trace: [call.5000.35287526.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:19:05:708 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287631 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:19:05:725 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2096.0) for device 2096. 12:19:05:725 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2096.0) for device 2096. 12:19:06:051 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:19:06:052 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:19:06:061 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:19:06:061 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:19:06:061 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287511 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2030 HldgDevID:2030 MsgID:eCallHeldEvent DvrKey:call.5000.35287511) 12:19:06:061 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0). 12:19:06:061 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:19:06:061 CTIOS1-ctios Trace: [call.5000.35287576.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:19:06:061 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.224]:Monitored eAgentStateEvent(eHold),Msk(0) 12:19:06:061 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.224]:Monitored eAgentStateEvent(eHold),Msk(0) 12:19:06:078 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:19:06:078 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:19:06:078 CTIOS1-ctios Trace: >>CG:[call.5000.35287576]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287576 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2030 RetrvDevID:2030 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287576) 12:19:06:078 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0). 12:19:06:078 CTIOS1-ctios Trace: [call.5000.35287576.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf01a6) 12:19:06:078 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:19:06:078 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:19:06:078 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.224]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:19:06:078 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.224]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:19:06:429 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0) for device 2030. 12:19:06:630 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0) for device 2030. 12:19:06:767 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2096.0) for device 2096. 12:19:06:768 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2096.0) for device 2096. 12:19:06:772 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287526 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2096 RelDevID:2096 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287526) 12:19:06:772 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:19:06:772 CTIOS1-ctios Trace: [call.5000.35287544.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:19:06:773 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287526 CallTyp:15 ConnDevIDTyp:1 NewConnCID:35287526 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8646160113 NewConnDevID:8646160113 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287526 ecc:(...)) 12:19:06:775 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:1) 12:19:06:775 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0x101b0000) 12:19:06:775 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:19:06:775 CTIOS1-ctios Trace: Removed CallConnection(2096.0). 12:19:06:775 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:19:06:776 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:19:06:776 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:19:08:649 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4054 ANI:8332642386 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1326 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1326 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1666) 12:19:08:649 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][]:eAgentPrecallEvent 12:19:08:653 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:19:08:653 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:19:08:653 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eReserved),Msk(0) 12:19:08:762 CTIOS1-ctios Trace: >>CG:[call.5000.35287654]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287654 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8332642386 DNIS:4054 Dialed#:3021 ConnDevID:8332642386 RCallKeyDay:151064 RCallKeyCID:1326 MsgID:eCallBeginEvent DvrKey:call.5000.35287654 ecc:(...) ICMEntUniqID:icm.151064.1326 RCallKeySeq#:2) 12:19:08:763 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287654 12:19:08:763 CTIOS1-ctios Trace: >>CG:[call.5000.35287654]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287654 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8332642386 AlrtgDevID:(null) CallngDevID:8332642386 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287654 Trnk#:0 TrnkGrp#:0) 12:19:08:763 CTIOS1-ctios Trace: [call.5000.35287654]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8332642386. 12:19:08:763 CTIOS1-ctios Trace: CallConnection(8332642386.1) created AgentObject (Device) for DeviceID(8332642386). 12:19:08:763 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:19:08:763 CTIOS1-ctios Trace: Added CallConnection(8332642386.1). 12:19:08:763 CTIOS1-ctios Trace: [call.5000.35287654]::CreateCallConnection(): CallConnection(8332642386.1) created successfully. 12:19:08:763 CTIOS1-ctios Trace: >>CG:[call.5000.35287654]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287654 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8332642386 AlrtgDevID:4054 CallngDevID:8332642386 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287654 Trnk#:0 TrnkGrp#:0) 12:19:08:763 CTIOS1-ctios Trace: [call.5000.35287654] Found CallConnection(8332642386.1) for device 8332642386. 12:19:08:763 CTIOS1-ctios Trace: [call.5000.35287654]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4054. 12:19:08:763 CTIOS1-ctios Trace: [call.5000.35287654] CallConnection(8332642386.1) found DeviceID(4054) AgentID(418). 12:19:08:763 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:19:08:763 CTIOS1-ctios Trace: Added CallConnection(8332642386.1). 12:19:08:763 CTIOS1-ctios Trace: [call.5000.35287654]::CreateCallConnection(): CallConnection(8332642386.1) created successfully. 12:19:08:764 CTIOS1-ctios Trace: [call.5000.35287654.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683f0001) 12:19:08:764 CTIOS1-ctios Trace: [call.5000.35287654.4054] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:19:08:764 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eCallBeginEvent 12:19:08:764 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eButtonEnablementMaskChange,Msk(683f0001) 12:19:08:764 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:19:08:853 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:19:08:853 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:19:08:853 CTIOS1-ctios Trace: >>CG:[call.5000.35287654]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287654 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287654 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8332642386 NewConnDevID:8332642386 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287654 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518348))) 12:19:08:854 CTIOS1-ctios Trace: >>CG:[call.5000.35287654]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287654 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4054 CallngDevID:8332642386 CalldDevID:4054 LstRedirDevID:(null) AnsDevID:4054 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287654 Trnk#:0 TrnkGrp#:0) 12:19:08:854 CTIOS1-ctios Trace: [call.5000.35287654] Found CallConnection(8332642386.1). 12:19:08:854 CTIOS1-ctios Trace: [call.5000.35287654] Found CallConnection(8332642386.1). 12:19:08:854 CTIOS1-ctios Trace: [call.5000.35287654.8332642386] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8332642386), Button Mask(0xbf01a6) 12:19:08:854 CTIOS1-ctios Trace: [call.5000.35287654.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf01a6) 12:19:08:854 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eTalking),Msk(0) 12:19:08:854 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eCallDataUpdateEvent,Msk(683f0001) 12:19:08:855 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:19:08:855 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eCallEstablishedEvent,Msk(68bf01a6) 12:19:08:891 CTIOS1-ctios Trace: [call.5000.35287654] Found CallConnection(4054.0) for device 4054. 12:19:08:892 CTIOS1-ctios Trace: [call.5000.35287654] Found CallConnection(4054.0) for device 4054. 12:19:08:899 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35287654.4054]:eSetCallDataRequest 12:19:08:904 CTIOS1-ctios Trace: >>CG:[call.5000.35287654]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287654 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287654 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8332642386 NewConnDevID:8332642386 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287654 ecc:(...)) 12:19:08:905 CTIOS1-ctios Trace: >>CG:[call.5000.35287654.4054]:eSetCallDataConf(UniqObjID:call.5000.35287654.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:19:08:905 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eCallDataUpdateEvent,Msk(68bf01a6) 12:19:17:728 CTIOS1-ctios Trace: >>CG:[call.5000.35287646]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287646 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287646 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:916519 ConnDevID:4099 NewConnDevID:4099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287646) 12:19:17:729 CTIOS1-ctios Trace: >>CG:[call.5000.35287646]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287646 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4099 CallngDevID:4099 CalldDevID:916519 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287646) 12:19:17:729 CTIOS1-ctios Trace: [call.5000.35287646] Found CallConnection(4099.0) for device 4099. 12:19:18:047 CTIOS1-ctios Trace: >>CG:[call.5000.35287646]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287646 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287646 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4099 NewConnDevID:4099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287646) 12:19:18:047 CTIOS1-ctios Trace: >>CG:[call.5000.35287646]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287646 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:916519 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287646 Trnk#:0 TrnkGrp#:0) 12:19:18:772 CTIOS1-ctios Trace: [call.5000.35287646] Found CallConnection(4099.0) for device 4099. 12:19:18:773 CTIOS1-ctios Trace: [call.5000.35287646] Found CallConnection(4099.0) for device 4099. 12:19:23:736 CTIOS1-ctios Trace: ->RCV[BANCOMER22-3924-3912 a=266][call.5000.35287418.2156]:eSetCallDataRequest 12:19:23:742 CTIOS1-ctios Trace: >>CG:[call.5000.35287418]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287418 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287418 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10 NewConnDevID:10 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287418 ecc:(...)) 12:19:23:743 CTIOS1-ctios Trace: >>CG:[call.5000.35287418.2156]:eSetCallDataConf(UniqObjID:call.5000.35287418.2156 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER22-3924-3912) 12:19:23:743 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287418.2156]:eCallDataUpdateEvent,Msk(68bf01a6) 12:19:27:166 CTIOS1-ctios Trace: [call.5000.35287468] Found CallConnection(4021.0) for device 4021. 12:19:27:167 CTIOS1-ctios Trace: [call.5000.35287468] Found CallConnection(4021.0) for device 4021. 12:19:27:175 CTIOS1-ctios Trace: >>CG:[call.5000.35287468]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287468 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4021 RelDevID:4021 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287468) 12:19:27:175 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:19:27:176 CTIOS1-ctios Trace: >>CG:[call.5000.35287468]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287468 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9333341985 RelDevID:9333341985 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287468) 12:19:27:176 CTIOS1-ctios Trace: >>CG:[call.5000.35287468]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287468 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9333341985 MsgID:eCallClearedEvent DvrKey:call.5000.35287468) 12:19:27:176 CTIOS1-ctios Trace: >>CG:[call.5000.35287468]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287468 ConnDevIDTyp:1 ConnDevID:9333341985 MsgID:eCallEndEvent DvrKey:call.5000.35287468) 12:19:27:176 CTIOS1-ctios Trace: Removed CallConnection(9333341985.1). 12:19:27:176 CTIOS1-ctios Trace: Removed CallConnection(4021.0). 12:19:27:176 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287468 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:19:27:176 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:1) 12:19:27:177 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:19:27:774 CTIOS1-ctios Trace: ->RCV[BANCOMER22-3924-3912 a=266][call.5000.35287418.2156]:eSingleStepTransferRequest 12:19:27:796 CTIOS1-ctios Trace: >>CG:[call.5000.35287418]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287418 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287418 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10 NewConnDevID:10 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287418 ecc:(...)) 12:19:27:796 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287418.2156]:eCallDataUpdateEvent,Msk(68bf01a6) 12:19:27:812 CTIOS1-ctios Trace: [call.5000.35287418] Found CallConnection(2156.0) for device 2156. 12:19:27:813 CTIOS1-ctios Trace: [call.5000.35287418] Found CallConnection(2156.0) for device 2156. 12:19:27:813 CTIOS1-ctios Trace: >>CG:[call.5000.35287418.2156]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287418.2156 MsgID:eTransferCallConf TgtCILClntID:BANCOMER22-3924-3912) 12:19:27:814 CTIOS1-ctios Trace: >>CG:[call.5000.2130706747]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706747 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:10 DNIS:3000 CallrEntrDig:3000 ConnDevID:2156 RCallKeyDay:151064 RCallKeyCID:1280 MsgID:eCallBeginEvent DvrKey:call.5000.2130706747 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517868)) ICMEntUniqID:icm.151064.1280 RCallKeySeq#:3) 12:19:27:814 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706747 12:19:27:814 CTIOS1-ctios Trace: >>CG:[call.5000.35287418]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287418 NumParties:1 SecDevIDTyp:0 SecCID:2130706747 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:10 SecDevID:2156 TfrgDevID:2156 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287418ConnectedParty[1]:(ConnPtyCID:35287418 ConnPtyDevIDTyp:1 ConnPtyDevID:10)) 12:19:27:814 CTIOS1-ctios Trace: >>CG:[call.5000.2130706747]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287418 NumParties:1 SecDevIDTyp:0 SecCID:2130706747 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:10 SecDevID:2156 TfrgDevID:2156 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706747ConnectedParty[1]:(ConnPtyCID:35287418 ConnPtyDevIDTyp:1 ConnPtyDevID:10)) 12:19:27:814 CTIOS1-ctios Trace: [call.5000.35287418] Found CallConnection(2156.0). 12:19:27:814 CTIOS1-ctios Trace: >>CG:[call.5000.2130706747]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706747 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706747 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2156 NewConnDevID:10 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706747) 12:19:27:814 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287418.2156]:eTransferCallConf,Msk(68bf01a6) 12:19:27:814 CTIOS1-ctios Trace: [call.5000.2130706747]::FindTransferCommonDeviceID Calls [call.5000.35287418] and [call.5000.2130706747] do not appear to have a common Device. Tranferring Device [2156] is set as common device 12:19:27:814 CTIOS1-ctios Trace: [call.5000.35287418] Found CallConnection(2156.0). 12:19:27:814 CTIOS1-ctios Trace: [call.5000.35287418] Found CallConnection(2156.0). 12:19:27:814 CTIOS1-ctios Trace: Removed CallConnection(2156.0). 12:19:27:814 CTIOS1-ctios Trace: Added CallConnection(10.1). 12:19:27:814 CTIOS1-ctios Trace: [call.5000.2130706747] Moved CallConnection[10.1] from [call.5000.35287418] to [call.5000.2130706747]. 12:19:27:814 CTIOS1-ctios Trace: >>CG:[call.5000.2130706747]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706747 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:10 RelDevID:10 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706747) 12:19:27:814 CTIOS1-ctios Trace: >>CG:[call.5000.2130706747]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706747 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2156 MsgID:eCallClearedEvent DvrKey:call.5000.2130706747) 12:19:27:814 CTIOS1-ctios Trace: >>CG:[call.5000.2130706747]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706747 ConnDevIDTyp:1 ConnDevID:10 MsgID:eCallEndEvent DvrKey:call.5000.2130706747) 12:19:27:814 CTIOS1-ctios Trace: Removed CallConnection(10.1). 12:19:27:815 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706747 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:19:27:815 CTIOS1-ctios Trace: >>CG:[call.5000.35287418]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287418 ConnDevIDTyp:1 ConnDevID:10 MsgID:eCallEndEvent DvrKey:call.5000.35287418) 12:19:27:815 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287418 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:19:27:815 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:1) 12:19:27:815 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287418.2156]:eCallTransferredEvent,Msk(68bf01a6) 12:19:27:815 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:19:27:815 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287418.2156]:eCallTransferredEvent,Msk(68bf01a6) 12:19:27:815 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287418.2156]:eCallEndEvent 12:19:27:815 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:19:27:815 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.266]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:19:27:815 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.266]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:19:28:134 CTIOS1-ctios Trace: >>CG:[call.5000.35287646]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287646 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:16519 CallngDevID:4099 CalldDevID:916519 LstRedirDevID:(null) AnsDevID:16519 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287646 Trnk#:0 TrnkGrp#:0) 12:19:28:134 CTIOS1-ctios Trace: [call.5000.35287646] Found CallConnection(4099.0). 12:19:28:134 CTIOS1-ctios Trace: [call.5000.35287646.4099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4099), Button Mask(0x20bf01a6) 12:19:28:153 CTIOS1-ctios Trace: >>CG:[call.5000.35287646]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287646 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287646 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4099 NewConnDevID:4099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287646) 12:19:35:255 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0) for device 4009. 12:19:35:255 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0) for device 4009. 12:19:35:263 CTIOS1-ctios Trace: >>CG:[call.5000.35287393]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287393 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4009.4010.2 HldgDevID:4009 MsgID:eCallHeldEvent DvrKey:call.5000.35287393 HldgDevIDFull:4009.4010.2) 12:19:35:263 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0). 12:19:35:263 CTIOS1-ctios Trace: [call.5000.35287393.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:19:35:263 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:19:35:435 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:19:35:435 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:19:35:435 CTIOS1-ctios Trace: >>CG:[call.5000.35287194]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287194 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4009 RetrvDevID:4009 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287194) 12:19:35:435 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0). 12:19:35:435 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:19:35:435 CTIOS1-ctios Trace: [call.5000.35287393.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:19:35:435 CTIOS1-ctios Trace: [call.5000.35287393.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:19:35:441 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:19:35:441 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:19:40:579 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35287654.4054]:eSingleStepTransferRequest 12:19:40:595 CTIOS1-ctios Trace: [call.5000.35287654] Found CallConnection(4054.0) for device 4054. 12:19:40:595 CTIOS1-ctios Trace: [call.5000.35287654] Found CallConnection(4054.0) for device 4054. 12:19:40:643 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:19:40:643 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:19:40:644 CTIOS1-ctios Trace: >>CG:[call.5000.35287654]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287654 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4054 HldgDevID:4054 MsgID:eCallHeldEvent DvrKey:call.5000.35287654) 12:19:40:644 CTIOS1-ctios Trace: [call.5000.35287654] Found CallConnection(4054.0). 12:19:40:644 CTIOS1-ctios Trace: [call.5000.35287654.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c0008) 12:19:40:644 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eHold),Msk(0) 12:19:40:644 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eButtonEnablementMaskChange,Msk(683c0008) 12:19:40:644 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]: eCallHeldEvent,Msk(683c0008) 12:19:40:648 CTIOS1-ctios Trace: >>CG:[call.5000.2130706748]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706748 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4054 RCallKeyDay:151064 RCallKeyCID:1326 MsgID:eCallBeginEvent DvrKey:call.5000.2130706748 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518348)) ICMEntUniqID:icm.151064.1326 RCallKeySeq#:3) 12:19:40:648 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706748 12:19:40:648 CTIOS1-ctios Trace: >>CG:[call.5000.2130706748]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706748 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4054 CallngDevID:4054 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706748 COCConnCID:35287654 COCCallConnDevIDTyp:0 COCCallConnDevID:4054) 12:19:40:648 CTIOS1-ctios Trace: [call.5000.2130706748] CallConnection(4054.0) found DeviceID(4054) AgentID(418). 12:19:40:648 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:19:40:648 CTIOS1-ctios Trace: Added CallConnection(4054.0). 12:19:40:648 CTIOS1-ctios Trace: [call.5000.2130706748]::CreateCallConnection(): CallConnection(4054.0) created successfully. 12:19:40:648 CTIOS1-ctios Trace: [call.5000.2130706748.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c1000) 12:19:40:648 CTIOS1-ctios Trace: [call.5000.35287654.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c1000) 12:19:40:649 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:19:40:649 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:19:40:649 CTIOS1-ctios Trace: >>CG:[call.5000.2130706748]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706748 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706748 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4055 ConnDevID:4054 NewConnDevID:4054 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706748 ecc:(...)) 12:19:40:649 CTIOS1-ctios Trace: >>CG:[call.5000.2130706748]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706748 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4054 CallngDevID:4054 CalldDevID:4054 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706748 CalldDevIDFull:4054.4055.2) 12:19:40:649 CTIOS1-ctios Trace: [call.5000.2130706748] Found CallConnection(4054.0) for device 4054. 12:19:40:649 CTIOS1-ctios Trace: >>CG:[call.5000.2130706748]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706748 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706748 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:8332642386 DNIS:4055 ConnDevID:4054 NewConnDevID:4054 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706748 ecc:(...)) 12:19:40:650 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706748.4054]:eButtonEnablementMaskChange,Msk(683c1000) 12:19:40:650 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eButtonEnablementMaskChange,Msk(683c1000) 12:19:40:650 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706748.4054]:eCallBeginEvent,Msk(683c1000) 12:19:40:650 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706748.4054]:eCallServiceInitiatedEvent,Msk(683c1000) 12:19:40:650 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eTalking),Msk(0) 12:19:40:650 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706748.4054]:eCallDataUpdateEvent,Msk(683c1000) 12:19:40:650 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706748.4054]:eCallOriginatedEvent,Msk(683c1000) 12:19:40:650 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706748.4054]:eCallDataUpdateEvent,Msk(683c1000) 12:19:40:650 CTIOS1-ctios Trace: >>CG:[call.5000.2130706748]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706748 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4054 AlrtgDevID:(null) CallngDevID:4054 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706748 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:4054.4055.2) 12:19:40:650 CTIOS1-ctios Trace: [call.5000.2130706748] Found CallConnection(4054.0) for device 4054. 12:19:40:650 CTIOS1-ctios Trace: [call.5000.35287654.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c1000) 12:19:40:651 CTIOS1-ctios Trace: >>CG:[call.5000.2130706748]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706748 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4054 AlrtgDevID:4054 CallngDevID:4054 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706748 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:4054.4055.2 CalldDevIDFull:4054.4055.2) 12:19:40:651 CTIOS1-ctios Trace: [call.5000.2130706748] Found CallConnection(4054.0) for device 4054. 12:19:40:651 CTIOS1-ctios Trace: [call.5000.2130706748.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283c0001) 12:19:40:651 CTIOS1-ctios Trace: [call.5000.35287654.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c0008) 12:19:40:651 CTIOS1-ctios Trace: >>CG:[call.5000.35287654]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287654 NumParties:1 SecDevIDTyp:0 SecCID:2130706748 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:8332642386 SecDevID:4054 TfrgDevID:4054 TfrdDevID:4054 MsgID:eCallTransferredEvent DvrKey:call.5000.35287654 TfrdDevIDFull:4054.4055.2ConnectedParty[1]:(ConnPtyCID:35287654 ConnPtyDevIDTyp:1 ConnPtyDevID:8332642386)) 12:19:40:651 CTIOS1-ctios Trace: [call.5000.35287654] Found CallConnection(4054.0). 12:19:40:651 CTIOS1-ctios Trace: [call.5000.35287654.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683f0001) 12:19:40:651 CTIOS1-ctios Trace: [call.5000.2130706748.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283f0001) 12:19:40:651 CTIOS1-ctios Trace: >>CG:[call.5000.2130706748]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287654 NumParties:1 SecDevIDTyp:0 SecCID:2130706748 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:8332642386 SecDevID:4054 TfrgDevID:4054 TfrdDevID:4054 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706748 TfrdDevIDFull:4054.4055.2ConnectedParty[1]:(ConnPtyCID:35287654 ConnPtyDevIDTyp:1 ConnPtyDevID:8332642386)) 12:19:40:651 CTIOS1-ctios Trace: [call.5000.2130706748]::FindTransferCommonDeviceID Found Transferring Device [4054] on both [call.5000.35287654] and [call.5000.2130706748]. 12:19:40:651 CTIOS1-ctios Trace: [call.5000.35287654] Found CallConnection(4054.0). 12:19:40:651 CTIOS1-ctios Trace: [call.5000.2130706748] Found CallConnection(4054.0). 12:19:40:651 CTIOS1-ctios Trace: [call.5000.35287654.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683f0001) 12:19:40:651 CTIOS1-ctios Trace: [call.5000.2130706748.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283f0001) 12:19:40:651 CTIOS1-ctios Trace: [call.5000.2130706748.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283f0001) 12:19:40:651 CTIOS1-ctios Trace: [call.5000.35287654] Found CallConnection(4054.0). 12:19:40:651 CTIOS1-ctios Trace: Removed CallConnection(4054.0). 12:19:40:651 CTIOS1-ctios Trace: Added CallConnection(8332642386.1). 12:19:40:651 CTIOS1-ctios Trace: [call.5000.2130706748] Moved CallConnection[8332642386.1] from [call.5000.35287654] to [call.5000.2130706748]. 12:19:40:651 CTIOS1-ctios Trace: [call.5000.2130706748.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283f0001) 12:19:40:652 CTIOS1-ctios Trace: >>CG:[call.5000.35287654]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287654 ConnDevIDTyp:1 ConnDevID:8332642386 MsgID:eCallEndEvent DvrKey:call.5000.35287654) 12:19:40:652 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287654 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:19:40:652 CTIOS1-ctios Trace: >>CG:[call.5000.2130706748]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706748 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287654 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4054 NewConnDevID:4054 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706748) 12:19:40:652 CTIOS1-ctios Trace: >>CG:[call.5000.35287654]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287654 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287654 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4054 NewConnDevID:8332642386 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287654) 12:19:40:652 CTIOS1-ctios Trace: >>CG:[call.5000.35287654]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287654 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287654 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:4054 ConnDevID:8332642386 NewConnDevID:8332642386 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287654 ecc:(...)) 12:19:40:652 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eButtonEnablementMaskChange,Msk(683c1000) 12:19:40:652 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706748.4054]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:19:40:652 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706748.4054]:eButtonEnablementMaskChange,Msk(283c0001) 12:19:40:652 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eButtonEnablementMaskChange,Msk(683c0008) 12:19:40:652 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706748.4054]:eCallDeliveredEvent(LCS:Unknown),Msk(283c0001) 12:19:40:653 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eButtonEnablementMaskChange,Msk(683f0001) 12:19:40:653 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706748.4054]:eButtonEnablementMaskChange,Msk(283f0001) 12:19:40:653 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eCallTransferredEvent,Msk(683f0001) 12:19:40:653 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eButtonEnablementMaskChange,Msk(683f0001) 12:19:40:653 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706748.4054]:eButtonEnablementMaskChange,Msk(283f0001) 12:19:40:653 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eCallTransferredEvent,Msk(683f0001) 12:19:40:653 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706748.4054]:eButtonEnablementMaskChange,Msk(283f0001) 12:19:40:653 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eCallEndEvent 12:19:40:653 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706748.4054]:eButtonEnablementMaskChange,Msk(283f0001) 12:19:40:653 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706748.4054]:eCallTransferredEvent,Msk(283f0001) 12:19:40:653 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706748.4054]:eCallDataUpdateEvent,Msk(283f0001) 12:19:40:653 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eCallDataUpdateEvent,Msk(283f0001) 12:19:40:653 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eCallDataUpdateEvent,Msk(283f0001) 12:19:40:654 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:1) 12:19:40:654 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:19:40:654 CTIOS1-ctios Trace: [call.5000.35287654.4054] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x203f0001) 12:19:40:654 CTIOS1-ctios Trace: >>CG:[call.5000.35287654.4054]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35287654 NewConnDevIDTyp:0 NewConnDevID:4054 UniqObjID:call.5000.35287654.4054 MsgID:eTransferCallConf TgtCILClntID:bancomer10-PC-3992-3300) 12:19:40:654 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eButtonEnablementMaskChange,Msk(203f0001) 12:19:40:654 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eAvailable),Msk(0) 12:19:40:654 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eTransferCallConf,Msk(203f0001) 12:19:42:057 CTIOS1-ctios Trace: >>CG:[call.5000.35287654]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287654 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287654 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8332642386 NewConnDevID:8332642386 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287654 ecc:(...)) 12:19:42:057 CTIOS1-ctios Trace: >>CG:[call.5000.35287654]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287654 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4054.4055.2 CallngDevID:8332642386 CalldDevID:4054 LstRedirDevID:(null) AnsDevID:4054 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287654 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:4054.4055.2) 12:19:42:057 CTIOS1-ctios Trace: [call.5000.35287654] Found CallConnection(8332642386.1). 12:19:42:057 CTIOS1-ctios Trace: [call.5000.35287654] Found CallConnection(4054.0). 12:19:42:058 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:19:42:058 CTIOS1-ctios Trace: [call.5000.35287654.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x20bf01a6) 12:19:42:058 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:19:42:058 CTIOS1-ctios Trace: [call.5000.35287654.8332642386] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8332642386), Button Mask(0xbf01a6) 12:19:42:058 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eCallDataUpdateEvent,Msk(203f0001) 12:19:42:058 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:19:42:058 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eCallEstablishedEvent,Msk(20bf01a6) 12:19:42:064 CTIOS1-ctios Trace: [call.5000.35287654] Found CallConnection(4054.4055.2.0) for device 4054. 12:19:42:064 CTIOS1-ctios Trace: [call.5000.35287654] Found CallConnection(4054.4055.2.0) for device 4054. 12:19:42:083 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35287654.4054]:eSetCallDataRequest 12:19:42:087 CTIOS1-ctios Trace: >>CG:[call.5000.35287654.4054]:eSetCallDataConf(UniqObjID:call.5000.35287654.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:19:42:559 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:19:42:560 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:19:42:572 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:19:42:572 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:19:42:572 CTIOS1-ctios Trace: >>CG:[call.5000.35287194]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287194 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4009 HldgDevID:4009 MsgID:eCallHeldEvent DvrKey:call.5000.35287194) 12:19:42:572 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0). 12:19:42:572 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:19:42:572 CTIOS1-ctios Trace: [call.5000.35287393.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:19:42:764 CTIOS1-ctios Trace: >>CG:[call.5000.35287393]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287393 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4009.4010.2 RetrvDevID:4009 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287393 RetrvDevIDFull:4009.4010.2) 12:19:42:764 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0). 12:19:42:764 CTIOS1-ctios Trace: [call.5000.35287393.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:19:42:764 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:19:42:764 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:19:42:943 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0) for device 4009. 12:19:42:944 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0) for device 4009. 12:19:47:684 CTIOS1-ctios Trace: [call.5000.35287646] Found CallConnection(4099.0) for device 4099. 12:19:47:685 CTIOS1-ctios Trace: [call.5000.35287646] Found CallConnection(4099.0) for device 4099. 12:19:47:717 CTIOS1-ctios Trace: >>CG:[call.5000.35287646]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287646 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4099 RelDevID:4099 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287646) 12:19:47:717 CTIOS1-ctios Trace: [agent.5000.433] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:19:47:717 CTIOS1-ctios Trace: >>CG:[call.5000.35287646]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287646 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:16519 RelDevID:16519 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287646) 12:19:47:717 CTIOS1-ctios Trace: >>CG:[call.5000.35287646]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287646 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4099 MsgID:eCallClearedEvent DvrKey:call.5000.35287646) 12:19:47:718 CTIOS1-ctios Trace: >>CG:[call.5000.35287646]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287646 ConnDevIDTyp:0 ConnDevID:4099 MsgID:eCallEndEvent DvrKey:call.5000.35287646) 12:19:47:718 CTIOS1-ctios Trace: Removed CallConnection(4099.0). 12:19:47:718 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287646 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:19:47:718 CTIOS1-ctios Trace: >>CG:[agent.5000.433]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5206 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4099 AGID:433 AGInstr:4099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.433 AGAvailStatus:1) 12:19:47:718 CTIOS1-ctios Trace: [agent.5000.433] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:19:59:782 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:19:59:783 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:19:59:817 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.0) for device 4042. 12:19:59:817 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.0) for device 4042. 12:19:59:829 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788669 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788669 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4051 NewConnDevID:4051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788669 ecc:(...)) 12:19:59:830 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788669 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4042 CallngDevID:4051 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:4042 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788669 Trnk#:0 TrnkGrp#:0) 12:19:59:830 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0). 12:19:59:830 CTIOS1-ctios Trace: [call.5000.16788669.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:19:59:830 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:19:59:830 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:19:59:830 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:19:59:831 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:19:59:831 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:16788669 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4051 HldgDevID:4051 MsgID:eCallHeldEvent DvrKey:call.5000.16788669) 12:19:59:831 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0). 12:19:59:831 CTIOS1-ctios Trace: [call.5000.16788669.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c0008) 12:19:59:831 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c0008) 12:19:59:831 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eCallDataUpdateEvent,Msk(683c1840) 12:19:59:831 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:19:59:832 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:19:59:832 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:19:59:832 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eCallEstablishedEvent,Msk(683c1840) 12:19:59:832 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eHold),Msk(0) 12:19:59:832 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eButtonEnablementMaskChange,Msk(683c0008) 12:19:59:832 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(683c0008) 12:19:59:832 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]: eCallHeldEvent,Msk(683c0008) 12:19:59:836 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:19:59:836 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:19:59:836 CTIOS1-ctios Trace: >>CG:[call.5000.35287543]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287543 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4051 RetrvDevID:4051 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287543) 12:19:59:836 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(4051.0). 12:19:59:836 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1800) 12:19:59:836 CTIOS1-ctios Trace: [call.5000.16788669.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1800) 12:19:59:836 CTIOS1-ctios Trace: [call.5000.16788669.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1800) 12:19:59:837 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:19:59:837 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(683c1800) 12:19:59:837 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eButtonEnablementMaskChange,Msk(683c1800) 12:19:59:837 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eButtonEnablementMaskChange,Msk(683c1800) 12:19:59:837 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eCallRetrievedEvent,Msk(683c1800) 12:19:59:841 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(4051.0) for device 4051. 12:19:59:841 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(4051.0) for device 4051. 12:19:59:860 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.16788669.4051]:eSetCallDataRequest 12:19:59:865 CTIOS1-ctios Trace: >>CG:[call.5000.16788669.4051]:eSetCallDataConf(UniqObjID:call.5000.16788669.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:19:59:897 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35287543.4051]:eSetCallDataRequest 12:19:59:902 CTIOS1-ctios Trace: >>CG:[call.5000.35287543.4051]:eSetCallDataConf(UniqObjID:call.5000.35287543.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:20:00:095 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.0) for device 4042. 12:20:00:096 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.0) for device 4042. 12:20:01:623 CTIOS1-ctios Trace: [call.5000.35287535] Found CallConnection(4126.0) for device 4126. 12:20:01:626 CTIOS1-ctios Trace: [call.5000.35287535] Found CallConnection(4126.0) for device 4126. 12:20:01:626 CTIOS1-ctios Trace: >>CG:[call.5000.35287535]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287535 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4126 RelDevID:4126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287535) 12:20:01:626 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:01:626 CTIOS1-ctios Trace: >>CG:[call.5000.35287535]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287535 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000164 RelDevID:88000164 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287535) 12:20:01:626 CTIOS1-ctios Trace: >>CG:[call.5000.35287535]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287535 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000164 MsgID:eCallClearedEvent DvrKey:call.5000.35287535) 12:20:01:626 CTIOS1-ctios Trace: >>CG:[call.5000.35287535]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287535 ConnDevIDTyp:1 ConnDevID:88000164 MsgID:eCallEndEvent DvrKey:call.5000.35287535) 12:20:01:627 CTIOS1-ctios Trace: Removed CallConnection(88000164.1). 12:20:01:627 CTIOS1-ctios Trace: Removed CallConnection(4126.0). 12:20:01:627 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287535 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:20:01:627 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:1) 12:20:01:627 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:20:13:053 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.0) for device 4042. 12:20:13:054 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.0) for device 4042. 12:20:13:099 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:406 SGID:5240 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:0) 12:20:13:099 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:13:100 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287649 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4042 HldgDevID:4042 MsgID:eCallHeldEvent DvrKey:call.5000.35287649) 12:20:13:100 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.0). 12:20:13:100 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf000a) 12:20:13:101 CTIOS1-ctios Trace: >>CG:[call.5000.2130706749]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706749 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4042 RCallKeyDay:151064 RCallKeyCID:1316 MsgID:eCallBeginEvent DvrKey:call.5000.2130706749 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518345)) ICMEntUniqID:icm.151064.1316 RCallKeySeq#:3) 12:20:13:101 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706749 12:20:13:101 CTIOS1-ctios Trace: >>CG:[call.5000.2130706749]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706749 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4042 CallngDevID:4042 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706749 COCConnCID:35287649 COCCallConnDevIDTyp:0 COCCallConnDevID:4042) 12:20:13:101 CTIOS1-ctios Trace: [call.5000.2130706749] CallConnection(4042.0) found DeviceID(4042) AgentID(414). 12:20:13:101 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:20:13:101 CTIOS1-ctios Trace: Added CallConnection(4042.0). 12:20:13:101 CTIOS1-ctios Trace: [call.5000.2130706749]::CreateCallConnection(): CallConnection(4042.0) created successfully. 12:20:13:101 CTIOS1-ctios Trace: [call.5000.2130706749.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x203c1000) 12:20:13:101 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x203c1000) 12:20:13:102 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:406 SGID:5240 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:0) 12:20:13:102 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:13:102 CTIOS1-ctios Trace: >>CG:[call.5000.2130706749]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706749 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706749 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4043 ConnDevID:4042 NewConnDevID:4042 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706749 ecc:(...)) 12:20:13:102 CTIOS1-ctios Trace: >>CG:[call.5000.2130706749]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706749 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4042 CallngDevID:4042 CalldDevID:4042 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706749 CalldDevIDFull:4042.4043.2) 12:20:13:102 CTIOS1-ctios Trace: [call.5000.2130706749] Found CallConnection(4042.0) for device 4042. 12:20:13:102 CTIOS1-ctios Trace: >>CG:[call.5000.2130706749]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706749 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706749 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:4051 DNIS:4043 ConnDevID:4042 NewConnDevID:4042 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706749 ecc:(...)) 12:20:13:102 CTIOS1-ctios Trace: >>CG:[call.5000.2130706749]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706749 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4042 AlrtgDevID:(null) CallngDevID:4042 CalldDevID:4042 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706749 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:4042.4043.2) 12:20:13:102 CTIOS1-ctios Trace: [call.5000.2130706749] Found CallConnection(4042.0) for device 4042. 12:20:13:102 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x203c1000) 12:20:13:103 CTIOS1-ctios Trace: >>CG:[call.5000.2130706749]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706749 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4042 AlrtgDevID:4042 CallngDevID:4042 CalldDevID:4042 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706749 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:4042.4043.2 CalldDevIDFull:4042.4043.2) 12:20:13:103 CTIOS1-ctios Trace: [call.5000.2130706749] Found CallConnection(4042.0) for device 4042. 12:20:13:103 CTIOS1-ctios Trace: [call.5000.2130706749.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x203c0001) 12:20:13:103 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x203c0008) 12:20:13:103 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287649 NumParties:1 SecDevIDTyp:0 SecCID:2130706749 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:88000168 SecDevID:4042 TfrgDevID:4042 TfrdDevID:4042 MsgID:eCallTransferredEvent DvrKey:call.5000.35287649 TfrdDevIDFull:4042.4043.2ConnectedParty[1]:(ConnPtyCID:35287649 ConnPtyDevIDTyp:1 ConnPtyDevID:88000168)) 12:20:13:104 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.0). 12:20:13:104 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x203f0001) 12:20:13:104 CTIOS1-ctios Trace: [call.5000.2130706749.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x203f0001) 12:20:13:104 CTIOS1-ctios Trace: >>CG:[call.5000.2130706749]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287649 NumParties:1 SecDevIDTyp:0 SecCID:2130706749 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:88000168 SecDevID:4042 TfrgDevID:4042 TfrdDevID:4042 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706749 TfrdDevIDFull:4042.4043.2ConnectedParty[1]:(ConnPtyCID:35287649 ConnPtyDevIDTyp:1 ConnPtyDevID:88000168)) 12:20:13:104 CTIOS1-ctios Trace: [call.5000.2130706749]::FindTransferCommonDeviceID Found Transferring Device [4042] on both [call.5000.35287649] and [call.5000.2130706749]. 12:20:13:104 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.0). 12:20:13:104 CTIOS1-ctios Trace: [call.5000.2130706749] Found CallConnection(4042.0). 12:20:13:104 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x203f0001) 12:20:13:104 CTIOS1-ctios Trace: [call.5000.2130706749.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x203f0001) 12:20:13:104 CTIOS1-ctios Trace: [call.5000.2130706749.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x203f0001) 12:20:13:104 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.0). 12:20:13:104 CTIOS1-ctios Trace: Removed CallConnection(4042.0). 12:20:13:104 CTIOS1-ctios Trace: Added CallConnection(88000168.1). 12:20:13:104 CTIOS1-ctios Trace: [call.5000.2130706749] Moved CallConnection[88000168.1] from [call.5000.35287649] to [call.5000.2130706749]. 12:20:13:104 CTIOS1-ctios Trace: [call.5000.2130706749.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x203f0001) 12:20:13:104 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287649 ConnDevIDTyp:1 ConnDevID:88000168 MsgID:eCallEndEvent DvrKey:call.5000.35287649) 12:20:13:104 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287649 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:20:13:104 CTIOS1-ctios Trace: >>CG:[call.5000.2130706749]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706749 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287649 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4042 NewConnDevID:4042 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706749) 12:20:13:105 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287649 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287649 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4042 NewConnDevID:88000168 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287649) 12:20:13:105 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287649 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287649 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:4042 ConnDevID:88000168 NewConnDevID:88000168 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287649 ecc:(...)) 12:20:13:105 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:1) 12:20:13:105 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:20:13:105 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x203f0001) 12:20:14:343 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287649 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287649 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000168 NewConnDevID:88000168 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287649 ecc:(...)) 12:20:14:344 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287649 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4042.4043.2 CallngDevID:88000168 CalldDevID:4042 LstRedirDevID:(null) AnsDevID:4042 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287649 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:4042.4043.2) 12:20:14:344 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(88000168.1). 12:20:14:344 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.0). 12:20:14:344 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:20:14:344 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf01a6) 12:20:14:344 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:20:14:344 CTIOS1-ctios Trace: [call.5000.35287649.88000168] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000168), Button Mask(0xbf01a6) 12:20:14:539 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.4043.2.0) for device 4042. 12:20:14:539 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.4043.2.0) for device 4042. 12:20:14:768 CTIOS1-ctios Trace: ->RCV[00111]OPEN LINK REQUEST,protocol ver:2 12:20:14:768 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:20:14:775 CTIOS1-ctios Trace: ->RCV[00311][]:eIdentifyClientRequest(bancomer10-PC-3648-3756) 12:20:14:775 CTIOS1-ctios Trace: CClientMgr::OnRequest: [8.5.1]. 12:20:14:775 CTIOS1-ctios Trace: [1]:IdentifyClientRequest(),Client[00111]:Changing ClientID["00111"->"bancomer10-PC-3648-3756"]. 12:20:14:775 CTIOS1-ctios Trace: <-SND[00311][]:eIdentifyClientConf 12:20:14:777 CTIOS1-ctios Trace: ->RCV[00311][]:eSetSessionModeRequest 12:20:14:778 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 38; Monitor Mode: 0)] 12:20:14:778 CTIOS1-ctios Trace: [agent.5000.419]::SetSessionModeRequest, agentFilter(filtertarget = agent.5000.419) 12:20:14:779 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756 a=419][agent.5000.419]:eSetAgentModeEvent 12:20:14:784 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eQueryAgentStateConf(eLogout)(AGState:eLogout NumSGs:2 MRDID:1 ICMAGID:5180 AGMode:0 MaxTaskLim:0 NumTasks:0 AGExt:4057 AGID:419 AGInstr:4057 UniqObjID:agent.5000.419 MsgID:eQueryAgentStateConf AGAvailStatus:0SkillGroup[1]:(SG#:40106 SGID:5000 SGPri:0 SGState:1) SkillGroup[2]:(SG#:411 SGID:5245 SGPri:0 SGState:1)) 12:20:14:784 CTIOS1-ctios Trace: AgentDeskSettingsRequest: AgentID: 419 12:20:14:784 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x11b0000. 12:20:14:785 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eQueryAgentStateConf(eLogout),Msk(11b0000) 12:20:14:786 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentDeskSettingsConf(PrphID:5000 DeskSetngsMsk:540 WrpupDataIncMode:1 WrpupDataOutMode:1 LogoutNonActvTime:4294967295 QualRecRate:4294967295 RngNoAnsTime:3 WorkModeTimer:7200 RngNoAnsDN:0 SMWarnMsg:0 SMAudInd:0 SupvAssistCallMthd:0 EmerCallMthd:0 AutoRecOnEmer:0 RecMode:0 DefDevPortAddr:(null) UniqObjID:agent.5000.419 MsgID:eAgentDeskSettingsConf) 12:20:14:786 CTIOS1-ctios Trace: [agent.5000.419]IdleReasonReq=Yes,LogoutReasonReq=Yes,WrapupDataIncomingMode=1,WrapupDataOutgoingMode=1 12:20:14:786 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x11b0000. 12:20:14:786 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentDeskSettingsConf,Msk(11b0000) 12:20:14:794 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][agent.5000.419]:eSetAgentStateRequest(eLogin) 12:20:14:794 CTIOS1-ctios Trace: [agent.5000.419]SetAgentState:AGWorkMode(0) 12:20:14:794 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentInfoEvent 12:20:14:799 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eControlFailureConf(289):The requested agent account is locked out. PeriphErr:10156(FailCode:289 PrphErrCode:10156 UniqObjID:agent.5000.419 MsgID:eControlFailureConf MsgTyp:eSetAgentStateRequest TgtCILClntID:bancomer10-PC-3648-3756) 12:20:14:799 CTIOS1-ctios Trace: [SYSTEM]SB:CONTROL_FAILURE_CONF,Object(agent.5000.419) Type(agent) REMAINS in object map, FailureCode:289=The requested agent account is locked out.,PeripheralErrorCode:10156,TargetClientID:bancomer10-PC-3648-3756. 12:20:14:799 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eControlFailureConf(289):The requested agent account is locked out. PeriphErr:10156 12:20:14:831 CTIOS1-ctios Trace: XXX CLIENT[bancomer10-PC-3648-3756], CLOSE 12:20:14:831 CTIOS1-ctios Trace: CClient::Close: CLIENT[bancomer10-PC-3648-3756][0x66f2360, CLOSE(), Calling OnConnectionClosed() 12:20:14:831 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419]:eOnConnectionClosed 12:20:14:832 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 37; Monitor Mode: 0)] 12:20:14:832 CTIOS1-ctios Trace: [1] OnConnectionClosed, Client[0x066F2360][bancomer10-PC-3648-3756] 12:20:14:832 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:20:19:489 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0) for device 4075. 12:20:19:489 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0) for device 4075. 12:20:19:494 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:20:19:495 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:20:19:502 CTIOS1-ctios Trace: >>CG:[call.5000.16788670]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788670 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788670 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4075 NewConnDevID:4075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788670 ecc:(...)) 12:20:19:503 CTIOS1-ctios Trace: >>CG:[call.5000.16788670]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788670 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2102 CallngDevID:4075 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:2102 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788670 Trnk#:0 TrnkGrp#:0) 12:20:19:503 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0). 12:20:19:503 CTIOS1-ctios Trace: [call.5000.16788670.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:20:19:503 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:20:19:503 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:20:19:503 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:20:19:503 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:19:503 CTIOS1-ctios Trace: >>CG:[call.5000.16788670]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:16788670 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4075 HldgDevID:4075 MsgID:eCallHeldEvent DvrKey:call.5000.16788670) 12:20:19:504 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0). 12:20:19:504 CTIOS1-ctios Trace: [call.5000.16788670.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:20:19:504 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:20:19:504 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eCallDataUpdateEvent,Msk(683c1840) 12:20:19:504 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:20:19:504 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:20:19:504 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:20:19:504 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eCallEstablishedEvent,Msk(683c1840) 12:20:19:504 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eHold),Msk(0) 12:20:19:504 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:20:19:504 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:20:19:504 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]: eCallHeldEvent,Msk(683c0008) 12:20:19:532 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.16788670.4075]:eSetCallDataRequest 12:20:19:537 CTIOS1-ctios Trace: >>CG:[call.5000.16788670.4075]:eSetCallDataConf(UniqObjID:call.5000.16788670.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:20:19:557 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:20:19:557 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:19:557 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287458 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4075 RetrvDevID:4075 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287458) 12:20:19:557 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0). 12:20:19:557 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1800) 12:20:19:557 CTIOS1-ctios Trace: [call.5000.16788670.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1800) 12:20:19:557 CTIOS1-ctios Trace: [call.5000.16788670.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1800) 12:20:19:558 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eTalking),Msk(0) 12:20:19:558 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c1800) 12:20:19:558 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eButtonEnablementMaskChange,Msk(683c1800) 12:20:19:558 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eButtonEnablementMaskChange,Msk(683c1800) 12:20:19:558 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eCallRetrievedEvent,Msk(683c1800) 12:20:19:562 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0) for device 4075. 12:20:19:562 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0) for device 4075. 12:20:19:565 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.35287458.4075]:eSetCallDataRequest 12:20:19:569 CTIOS1-ctios Trace: >>CG:[call.5000.35287458.4075]:eSetCallDataConf(UniqObjID:call.5000.35287458.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:20:20:326 CTIOS1-ctios Trace: >>CG:[call.5000.35287461]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287461 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287461 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:Unknown NewConnDevID:Unknown MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287461 ecc:(...)) 12:20:20:381 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:20:20:429 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:20:22:085 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287580.2090]:eSetCallDataRequest 12:20:22:090 CTIOS1-ctios Trace: >>CG:[call.5000.35287580]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287580 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287580 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10204 NewConnDevID:10204 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287580 ecc:(...)) 12:20:22:090 CTIOS1-ctios Trace: >>CG:[call.5000.35287580.2090]:eSetCallDataConf(UniqObjID:call.5000.35287580.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:20:22:090 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287580.2090]:eCallDataUpdateEvent,Msk(68bf01a6) 12:20:22:907 CTIOS1-ctios Trace: [call.5000.35287572] Found CallConnection(2018.0) for device 2018. 12:20:22:907 CTIOS1-ctios Trace: [call.5000.35287572] Found CallConnection(2018.0) for device 2018. 12:20:22:925 CTIOS1-ctios Trace: >>CG:[call.5000.35287572]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287572 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 FailDevTyp:0 MonID:0 ConnDevID:2018 CalldDevID:(null) FailDevID:2018 MsgID:eCallFailedEvent DvrKey:call.5000.35287572) 12:20:22:925 CTIOS1-ctios Trace: [call.5000.35287572.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x203f1000) 12:20:22:925 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:20:24:169 CTIOS1-ctios Trace: >>CG:[call.5000.35287461]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287461 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287461 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:Unknown NewConnDevID:Unknown MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287461 ecc:(...)) 12:20:24:181 CTIOS1-ctios Trace: [call.5000.35287461] Found CallConnection(2264.0) for device 2264. 12:20:24:184 CTIOS1-ctios Trace: [call.5000.35287461] Found CallConnection(2264.0) for device 2264. 12:20:24:189 CTIOS1-ctios Trace: >>CG:[call.5000.2130706750]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706750 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 DNIS:3000 CallrEntrDig:3000 ConnDevID:2264 RCallKeyDay:151064 RCallKeyCID:1290 MsgID:eCallBeginEvent DvrKey:call.5000.2130706750 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517976)) ICMEntUniqID:icm.151064.1290 RCallKeySeq#:3) 12:20:24:189 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706750 12:20:24:189 CTIOS1-ctios Trace: >>CG:[call.5000.35287461]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287461 NumParties:1 SecDevIDTyp:0 SecCID:2130706750 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:Unknown SecDevID:2264 TfrgDevID:2264 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287461ConnectedParty[1]:(ConnPtyCID:35287461 ConnPtyDevIDTyp:1 ConnPtyDevID:Unknown)) 12:20:24:189 CTIOS1-ctios Trace: [call.5000.35287461] Found CallConnection(2264.0). 12:20:24:190 CTIOS1-ctios Trace: >>CG:[call.5000.2130706750]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287461 NumParties:1 SecDevIDTyp:0 SecCID:2130706750 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:Unknown SecDevID:2264 TfrgDevID:2264 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706750ConnectedParty[1]:(ConnPtyCID:35287461 ConnPtyDevIDTyp:1 ConnPtyDevID:Unknown)) 12:20:24:190 CTIOS1-ctios Trace: [call.5000.2130706750]::FindTransferCommonDeviceID Calls [call.5000.35287461] and [call.5000.2130706750] do not appear to have a common Device. Tranferring Device [2264] is set as common device 12:20:24:190 CTIOS1-ctios Trace: [call.5000.35287461] Found CallConnection(2264.0). 12:20:24:190 CTIOS1-ctios Trace: [call.5000.35287461] Found CallConnection(2264.0). 12:20:24:190 CTIOS1-ctios Trace: Removed CallConnection(2264.0). 12:20:24:190 CTIOS1-ctios Trace: Added CallConnection(Unknown.1). 12:20:24:190 CTIOS1-ctios Trace: [call.5000.2130706750] Moved CallConnection[Unknown.1] from [call.5000.35287461] to [call.5000.2130706750]. 12:20:24:190 CTIOS1-ctios Trace: >>CG:[call.5000.2130706750]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706750 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706750 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2264 NewConnDevID:Unknown MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706750) 12:20:24:190 CTIOS1-ctios Trace: >>CG:[call.5000.2130706750]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706750 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:Unknown RelDevID:Unknown MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706750) 12:20:24:190 CTIOS1-ctios Trace: >>CG:[call.5000.2130706750]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706750 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2264 MsgID:eCallClearedEvent DvrKey:call.5000.2130706750) 12:20:24:190 CTIOS1-ctios Trace: >>CG:[call.5000.2130706750]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706750 ConnDevIDTyp:1 ConnDevID:Unknown MsgID:eCallEndEvent DvrKey:call.5000.2130706750) 12:20:24:191 CTIOS1-ctios Trace: Removed CallConnection(Unknown.1). 12:20:24:191 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706750 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:20:24:191 CTIOS1-ctios Trace: >>CG:[call.5000.35287461]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287461 ConnDevIDTyp:1 ConnDevID:Unknown MsgID:eCallEndEvent DvrKey:call.5000.35287461) 12:20:24:191 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287461 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:20:24:191 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:1) 12:20:24:191 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:20:24:191 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.244]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:20:24:191 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.244]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:20:25:745 CTIOS1-ctios Trace: >>CG:[call.5000.35287572]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287572 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287572) 12:20:25:745 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:25:745 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:20:25:746 CTIOS1-ctios Trace: >>CG:[call.5000.35287572]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287572 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018 MsgID:eCallClearedEvent DvrKey:call.5000.35287572) 12:20:25:747 CTIOS1-ctios Trace: >>CG:[call.5000.35287572]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287572 ConnDevIDTyp:0 ConnDevID:2018 MsgID:eCallEndEvent DvrKey:call.5000.35287572) 12:20:25:747 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:20:25:747 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:20:25:747 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287572 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:20:25:747 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:20:25:747 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:25:747 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:20:25:748 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:20:26:370 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:20:26:370 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:26:370 CTIOS1-ctios Trace: >>CG:[call.5000.35287674]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287674 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35287674 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518425))) 12:20:26:370 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287674 12:20:26:370 CTIOS1-ctios Trace: >>CG:[call.5000.35287674]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287674 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287674) 12:20:26:371 CTIOS1-ctios Trace: [call.5000.35287674] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:20:26:371 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:20:26:371 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:20:26:371 CTIOS1-ctios Trace: [call.5000.35287674]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:20:26:371 CTIOS1-ctios Trace: [call.5000.35287674.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:20:26:371 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:20:26:371 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:20:26:371 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:20:29:016 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287580.2090]:eSingleStepTransferRequest 12:20:29:037 CTIOS1-ctios Trace: >>CG:[call.5000.35287580]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287580 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287580 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10204 NewConnDevID:10204 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287580 ecc:(...)) 12:20:29:037 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287580.2090]:eCallDataUpdateEvent,Msk(68bf01a6) 12:20:29:050 CTIOS1-ctios Trace: [call.5000.35287580] Found CallConnection(2090.0) for device 2090. 12:20:29:050 CTIOS1-ctios Trace: [call.5000.35287580] Found CallConnection(2090.0) for device 2090. 12:20:29:051 CTIOS1-ctios Trace: >>CG:[call.5000.35287580.2090]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287580.2090 MsgID:eTransferCallConf TgtCILClntID:BANCOMER42-4080-4108) 12:20:29:051 CTIOS1-ctios Trace: >>CG:[call.5000.2130706751]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706751 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:10204 DNIS:3000 CallrEntrDig:3000 ConnDevID:2090 RCallKeyDay:151064 RCallKeyCID:1313 MsgID:eCallBeginEvent DvrKey:call.5000.2130706751 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518245)) ICMEntUniqID:icm.151064.1313 RCallKeySeq#:3) 12:20:29:051 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706751 12:20:29:051 CTIOS1-ctios Trace: >>CG:[call.5000.35287580]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287580 NumParties:1 SecDevIDTyp:0 SecCID:2130706751 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:10204 SecDevID:2090 TfrgDevID:2090 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287580ConnectedParty[1]:(ConnPtyCID:35287580 ConnPtyDevIDTyp:1 ConnPtyDevID:10204)) 12:20:29:051 CTIOS1-ctios Trace: >>CG:[call.5000.2130706751]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287580 NumParties:1 SecDevIDTyp:0 SecCID:2130706751 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:10204 SecDevID:2090 TfrgDevID:2090 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706751ConnectedParty[1]:(ConnPtyCID:35287580 ConnPtyDevIDTyp:1 ConnPtyDevID:10204)) 12:20:29:051 CTIOS1-ctios Trace: [call.5000.35287580] Found CallConnection(2090.0). 12:20:29:051 CTIOS1-ctios Trace: >>CG:[call.5000.2130706751]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706751 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706751 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090 NewConnDevID:10204 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706751) 12:20:29:051 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287580.2090]:eTransferCallConf,Msk(68bf01a6) 12:20:29:051 CTIOS1-ctios Trace: [call.5000.2130706751]::FindTransferCommonDeviceID Calls [call.5000.35287580] and [call.5000.2130706751] do not appear to have a common Device. Tranferring Device [2090] is set as common device 12:20:29:051 CTIOS1-ctios Trace: [call.5000.35287580] Found CallConnection(2090.0). 12:20:29:051 CTIOS1-ctios Trace: [call.5000.35287580] Found CallConnection(2090.0). 12:20:29:051 CTIOS1-ctios Trace: Removed CallConnection(2090.0). 12:20:29:052 CTIOS1-ctios Trace: Added CallConnection(10204.1). 12:20:29:052 CTIOS1-ctios Trace: [call.5000.2130706751] Moved CallConnection[10204.1] from [call.5000.35287580] to [call.5000.2130706751]. 12:20:29:052 CTIOS1-ctios Trace: >>CG:[call.5000.2130706751]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706751 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:10204 RelDevID:10204 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706751) 12:20:29:052 CTIOS1-ctios Trace: >>CG:[call.5000.2130706751]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706751 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2090 MsgID:eCallClearedEvent DvrKey:call.5000.2130706751) 12:20:29:052 CTIOS1-ctios Trace: >>CG:[call.5000.2130706751]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706751 ConnDevIDTyp:1 ConnDevID:10204 MsgID:eCallEndEvent DvrKey:call.5000.2130706751) 12:20:29:052 CTIOS1-ctios Trace: Removed CallConnection(10204.1). 12:20:29:052 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706751 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:20:29:052 CTIOS1-ctios Trace: >>CG:[call.5000.35287580]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287580 ConnDevIDTyp:1 ConnDevID:10204 MsgID:eCallEndEvent DvrKey:call.5000.35287580) 12:20:29:052 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287580 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:20:29:052 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:1) 12:20:29:052 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:20:29:052 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287580.2090]:eCallTransferredEvent,Msk(68bf01a6) 12:20:29:052 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287580.2090]:eCallTransferredEvent,Msk(68bf01a6) 12:20:29:052 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287580.2090]:eCallEndEvent 12:20:29:053 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:20:29:053 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:20:29:053 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:20:31:669 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3536-3996 a=249][agent.5000.249]:eSetAgentStateRequest(eAvailable) 12:20:31:675 CTIOS1-ctios Trace: >>CG:[agent.5000.249]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5095 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2123 AGID:249 AGInstr:2123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.249 AGAvailStatus:1) 12:20:31:675 CTIOS1-ctios Trace: [agent.5000.249] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:20:31:676 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3536-3996][agent.5000.249]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:20:31:676 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.249]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:20:31:676 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.249]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:20:31:676 CTIOS1-ctios Trace: >>CG:[agent.5000.249]:eSetAgentStateConf(UniqObjID:agent.5000.249 MsgID:eSetAgentStateConf TgtCILClntID:bancomer10-PC-3536-3996) 12:20:31:676 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3536-3996][agent.5000.249]:eSetAgentStateConf 12:20:37:817 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][call.5000.35287497.2279]:eSetCallDataRequest 12:20:37:822 CTIOS1-ctios Trace: >>CG:[call.5000.35287497]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287497 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287497 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14441 NewConnDevID:14441 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287497 ecc:(...)) 12:20:37:823 CTIOS1-ctios Trace: >>CG:[call.5000.35287497.2279]:eSetCallDataConf(UniqObjID:call.5000.35287497.2279 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2496-3404) 12:20:37:823 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287497.2279]:eCallDataUpdateEvent,Msk(68bf01a6) 12:20:40:096 CTIOS1-ctios Trace: [call.5000.35287654] Found CallConnection(4054.4055.2.0) for device 4054. 12:20:40:097 CTIOS1-ctios Trace: [call.5000.35287654] Found CallConnection(4054.4055.2.0) for device 4054. 12:20:40:131 CTIOS1-ctios Trace: >>CG:[call.5000.35287654]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287654 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4054.4055.2 RelDevID:4054 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287654 RelDevIDFull:4054.4055.2) 12:20:40:132 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:20:40:132 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0x201b0000) 12:20:40:132 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:20:40:132 CTIOS1-ctios Trace: Removed CallConnection(4054.4055.2.0). 12:20:40:132 CTIOS1-ctios Trace: >>CG:[call.5000.35287654]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287654 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8332642386 RelDevID:8332642386 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287654) 12:20:40:132 CTIOS1-ctios Trace: >>CG:[call.5000.35287654]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287654 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8332642386 MsgID:eCallClearedEvent DvrKey:call.5000.35287654) 12:20:40:132 CTIOS1-ctios Trace: >>CG:[call.5000.35287654]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287654 ConnDevIDTyp:1 ConnDevID:8332642386 MsgID:eCallEndEvent DvrKey:call.5000.35287654) 12:20:40:132 CTIOS1-ctios Trace: Removed CallConnection(8332642386.1). 12:20:40:132 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287654 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:20:40:132 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eButtonEnablementMaskChange,Msk(201b0000) 12:20:40:133 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287654.4054]:eCallEndEvent 12:20:43:195 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35287615.4087]:eConsultationCallRequest 12:20:43:239 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:20:43:240 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:43:240 CTIOS1-ctios Trace: >>CG:[call.5000.35287615]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287615 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4087 HldgDevID:4087 MsgID:eCallHeldEvent DvrKey:call.5000.35287615) 12:20:43:240 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(4087.0). 12:20:43:240 CTIOS1-ctios Trace: [call.5000.35287615.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c0008) 12:20:43:240 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eHold),Msk(0) 12:20:43:240 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287615.4087]:eButtonEnablementMaskChange,Msk(683c0008) 12:20:43:240 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287615.4087]: eCallHeldEvent,Msk(683c0008) 12:20:43:242 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(4087.0) for device 4087. 12:20:43:242 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:20:43:242 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(4087.0) for device 4087. 12:20:43:242 CTIOS1-ctios Trace: >>CG:[call.5000.16788671]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788671 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4087 RCallKeyDay:151064 RCallKeyCID:1321 MsgID:eCallBeginEvent DvrKey:call.5000.16788671 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518289)) ICMEntUniqID:icm.151064.1321 RCallKeySeq#:3) 12:20:43:242 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:43:242 CTIOS1-ctios Trace: >>CG:[call.5000.16788671]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788671 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:4087 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788671 COCConnCID:35287615 COCCallConnDevIDTyp:0 COCCallConnDevID:4087) 12:20:43:242 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788671 12:20:43:242 CTIOS1-ctios Trace: [call.5000.16788671] CallConnection(4087.0) found DeviceID(4087) AgentID(429). 12:20:43:242 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:20:43:242 CTIOS1-ctios Trace: Added CallConnection(4087.0). 12:20:43:242 CTIOS1-ctios Trace: [call.5000.16788671]::CreateCallConnection(): CallConnection(4087.0) created successfully. 12:20:43:242 CTIOS1-ctios Trace: [call.5000.16788671.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c1000) 12:20:43:242 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:20:43:242 CTIOS1-ctios Trace: [call.5000.35287615.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c1000) 12:20:43:242 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788671.4087]:eButtonEnablementMaskChange,Msk(683c1000) 12:20:43:242 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287615.4087]:eButtonEnablementMaskChange,Msk(683c1000) 12:20:43:242 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788671.4087]:eCallBeginEvent,Msk(683c1000) 12:20:43:242 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788671.4087]:eCallServiceInitiatedEvent,Msk(683c1000) 12:20:43:410 CTIOS1-ctios Trace: >>CG:[call.5000.16788671]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788671 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788671 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4042 ConnDevID:4087 NewConnDevID:4087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788671 ecc:(...)) 12:20:43:410 CTIOS1-ctios Trace: >>CG:[call.5000.16788671]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788671 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:4087 CalldDevID:4042 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788671) 12:20:43:410 CTIOS1-ctios Trace: [call.5000.16788671] Found CallConnection(4087.0) for device 4087. 12:20:43:411 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788671.4087]:eCallDataUpdateEvent,Msk(683c1000) 12:20:43:411 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788671.4087]:eCallOriginatedEvent,Msk(683c1000) 12:20:43:411 CTIOS1-ctios Trace: >>CG:[call.5000.35287615.4087]:eConsultationCallConf(LineHdl:1 LineTyp:2 NewConnCID:16788671 NewConnDevIDTyp:0 NewConnDevID:4087 UniqObjID:call.5000.35287615.4087 MsgID:eConsultationCallConf TgtCILClntID:bancomer17-3468-2020) 12:20:43:411 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287615.4087]:eConsultationCallConf,Msk(683c1000) 12:20:43:456 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:8 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:0) 12:20:43:456 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:43:466 CTIOS1-ctios Trace: >>CG:[call.5000.16788671]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788671 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788671 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:4087 DNIS:4042 ConnDevID:4087 NewConnDevID:4087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788671 ecc:(...)) 12:20:43:466 CTIOS1-ctios Trace: >>CG:[call.5000.16788671]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:16788671 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4087 AlrtgDevID:(null) CallngDevID:4087 CalldDevID:4042 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.16788671 Trnk#:0 TrnkGrp#:0) 12:20:43:466 CTIOS1-ctios Trace: [call.5000.16788671] Found CallConnection(4087.0) for device 4087. 12:20:43:466 CTIOS1-ctios Trace: [call.5000.35287615.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c1000) 12:20:43:466 CTIOS1-ctios Trace: >>CG:[call.5000.16788671]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:16788671 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4087 AlrtgDevID:4042 CallngDevID:4087 CalldDevID:4042 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.16788671 Trnk#:0 TrnkGrp#:0) 12:20:43:467 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788671.4087]:eCallDataUpdateEvent,Msk(683c1000) 12:20:43:467 CTIOS1-ctios Trace: [call.5000.16788671] Found CallConnection(4087.0) for device 4087. 12:20:43:467 CTIOS1-ctios Trace: [call.5000.16788671]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4042. 12:20:43:467 CTIOS1-ctios Trace: [call.5000.16788671] CallConnection(4087.0) found DeviceID(4042) AgentID(414). 12:20:43:467 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:20:43:467 CTIOS1-ctios Trace: Added CallConnection(4087.0). 12:20:43:467 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287615.4087]:eButtonEnablementMaskChange,Msk(683c1000) 12:20:43:467 CTIOS1-ctios Trace: [call.5000.16788671]::CreateCallConnection(): CallConnection(4087.0) created successfully. 12:20:43:467 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788671.4087]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:20:43:467 CTIOS1-ctios Trace: [call.5000.35287615.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c1000) 12:20:43:467 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287615.4087]:eButtonEnablementMaskChange,Msk(683c1000) 12:20:43:467 CTIOS1-ctios Trace: [call.5000.16788671.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x203f0001) 12:20:43:467 CTIOS1-ctios Trace: [call.5000.16788671.4042] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:20:43:467 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788671.4087]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:20:43:467 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf01a6) 12:20:43:626 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.4043.2.0) for device 4042. 12:20:43:626 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.4043.2.0) for device 4042. 12:20:43:636 CTIOS1-ctios Trace: [call.5000.16788671] Found CallConnection(4087.0) for device 4087. 12:20:43:640 CTIOS1-ctios Trace: [call.5000.16788671] Found CallConnection(4087.0) for device 4087. 12:20:43:640 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:0) 12:20:43:640 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:43:640 CTIOS1-ctios Trace: >>CG:[call.5000.16788671]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788671 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788671 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4087 NewConnDevID:4087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788671 ecc:(...)) 12:20:43:641 CTIOS1-ctios Trace: >>CG:[call.5000.16788671]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788671 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:0 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4042 CallngDevID:4087 CalldDevID:4042 LstRedirDevID:(null) AnsDevID:4042 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788671 Trnk#:0 TrnkGrp#:0) 12:20:43:641 CTIOS1-ctios Trace: [call.5000.16788671] Found CallConnection(4087.0). 12:20:43:641 CTIOS1-ctios Trace: [call.5000.16788671] Found CallConnection(4087.0). 12:20:43:641 CTIOS1-ctios Trace: [call.5000.16788671.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c1840) 12:20:43:641 CTIOS1-ctios Trace: [call.5000.35287615.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c1840) 12:20:43:641 CTIOS1-ctios Trace: [call.5000.35287615.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c1840) 12:20:43:641 CTIOS1-ctios Trace: [call.5000.16788671.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf01a6) 12:20:43:641 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf01a6) 12:20:43:641 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf01a6) 12:20:43:641 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788671.4087]:eCallDataUpdateEvent,Msk(683c1000) 12:20:43:641 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788671.4087]:eButtonEnablementMaskChange,Msk(683c1840) 12:20:43:641 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287615.4087]:eButtonEnablementMaskChange,Msk(683c1840) 12:20:43:641 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287615.4087]:eButtonEnablementMaskChange,Msk(683c1840) 12:20:43:641 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788671.4087]:eCallEstablishedEvent,Msk(683c1840) 12:20:43:642 CTIOS1-ctios Trace: [call.5000.16788671] Found CallConnection(4042.0) for device 4042. 12:20:43:642 CTIOS1-ctios Trace: [call.5000.16788671] Found CallConnection(4042.0) for device 4042. 12:20:43:642 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287649 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4042.4043.2 HldgDevID:4042 MsgID:eCallHeldEvent DvrKey:call.5000.35287649 HldgDevIDFull:4042.4043.2) 12:20:43:642 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.4043.2.0). 12:20:43:642 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf000a) 12:20:43:642 CTIOS1-ctios Trace: [call.5000.16788671.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf01a6) 12:20:43:664 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.16788671.4087]:eSetCallDataRequest 12:20:43:665 CTIOS1-ctios Trace: >>CG:[call.5000.16788671]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788671 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788671 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4087 NewConnDevID:4087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788671 ecc:(...)) 12:20:43:665 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788671.4087]:eCallDataUpdateEvent,Msk(683c1840) 12:20:43:669 CTIOS1-ctios Trace: >>CG:[call.5000.16788671]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788671 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788671 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4087 NewConnDevID:4087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788671 ecc:(...)) 12:20:43:669 CTIOS1-ctios Trace: >>CG:[call.5000.16788671.4087]:eSetCallDataConf(UniqObjID:call.5000.16788671.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:20:43:669 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788671.4087]:eCallDataUpdateEvent,Msk(683c1840) 12:20:44:245 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0) for device 4075. 12:20:44:245 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0) for device 4075. 12:20:44:258 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:20:44:258 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:44:258 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287458 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4075 HldgDevID:4075 MsgID:eCallHeldEvent DvrKey:call.5000.35287458) 12:20:44:258 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0). 12:20:44:258 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:20:44:258 CTIOS1-ctios Trace: [call.5000.16788670.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:20:44:258 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eHold),Msk(0) 12:20:44:258 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:20:44:258 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:20:44:259 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]: eCallHeldEvent,Msk(683c0008) 12:20:44:419 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:20:44:419 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:20:44:431 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:20:44:431 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:44:431 CTIOS1-ctios Trace: >>CG:[call.5000.16788670]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788670 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4075 RetrvDevID:4075 MsgID:eCallRetrievedEvent DvrKey:call.5000.16788670) 12:20:44:431 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0). 12:20:44:431 CTIOS1-ctios Trace: [call.5000.16788670.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:20:44:431 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:20:44:431 CTIOS1-ctios Trace: [call.5000.35287458.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:20:44:431 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eTalking),Msk(0) 12:20:44:431 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:20:44:431 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:20:44:431 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:20:44:431 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eCallRetrievedEvent,Msk(683c1840) 12:20:44:453 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.16788670.4075]:eSetCallDataRequest 12:20:44:458 CTIOS1-ctios Trace: >>CG:[call.5000.16788670.4075]:eSetCallDataConf(UniqObjID:call.5000.16788670.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:20:45:137 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0) for device 4075. 12:20:45:138 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0) for device 4075. 12:20:45:142 CTIOS1-ctios Trace: >>CG:[call.5000.35287674]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287674 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287674 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:911490 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287674) 12:20:45:143 CTIOS1-ctios Trace: >>CG:[call.5000.35287674]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287674 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 CalldDevID:911490 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287674) 12:20:45:143 CTIOS1-ctios Trace: [call.5000.35287674] Found CallConnection(2018.0) for device 2018. 12:20:45:146 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:20:45:149 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:20:45:199 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.16788670.4075]:eTransferCallRequest 12:20:45:242 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0) for device 4075. 12:20:45:242 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0) for device 4075. 12:20:45:350 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:20:45:350 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:20:45:364 CTIOS1-ctios Trace: >>CG:[call.5000.35287674]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287674 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287674 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287674) 12:20:45:365 CTIOS1-ctios Trace: >>CG:[call.5000.35287674]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287674 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:911490 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287674 Trnk#:0 TrnkGrp#:0) 12:20:45:431 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287458 NumParties:4 SecDevIDTyp:0 SecCID:16788670 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:9988842016 SecDevID:4075 TfrgDevID:4075 TfrdDevID:2102 MsgID:eCallTransferredEvent DvrKey:call.5000.35287458ConnectedParty[1]:(ConnPtyCID:35287458 ConnPtyDevIDTyp:1 ConnPtyDevID:9988842016) ConnectedParty[2]:(ConnPtyCID:35287458 ConnPtyDevIDTyp:1 ConnPtyDevID:3009) ConnectedParty[3]:(ConnPtyCID:35287458 ConnPtyDevIDTyp:1 ConnPtyDevID:2102) ConnectedParty[4]:(ConnPtyCID:35287458 ConnPtyDevIDTyp:1 ConnPtyDevID:2102)) 12:20:45:431 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0). 12:20:45:431 CTIOS1-ctios Trace: >>CG:[call.5000.16788670]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287458 NumParties:4 SecDevIDTyp:0 SecCID:16788670 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:9988842016 SecDevID:4075 TfrgDevID:4075 TfrdDevID:2102 MsgID:eCallTransferredEvent DvrKey:call.5000.16788670ConnectedParty[1]:(ConnPtyCID:35287458 ConnPtyDevIDTyp:1 ConnPtyDevID:9988842016) ConnectedParty[2]:(ConnPtyCID:35287458 ConnPtyDevIDTyp:1 ConnPtyDevID:3009) ConnectedParty[3]:(ConnPtyCID:35287458 ConnPtyDevIDTyp:1 ConnPtyDevID:2102) ConnectedParty[4]:(ConnPtyCID:35287458 ConnPtyDevIDTyp:1 ConnPtyDevID:2102)) 12:20:45:431 CTIOS1-ctios Trace: [call.5000.16788670]::FindTransferCommonDeviceID Found Transferring Device [4075] on both [call.5000.35287458] and [call.5000.16788670]. 12:20:45:431 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0). 12:20:45:431 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0). 12:20:45:432 CTIOS1-ctios Trace: [call.5000.35287458] Found CallConnection(4075.0). 12:20:45:432 CTIOS1-ctios Trace: Removed CallConnection(4075.0). 12:20:45:432 CTIOS1-ctios Trace: [call.5000.16788670] Found CallConnection(4075.0). 12:20:45:432 CTIOS1-ctios Trace: Removed CallConnection(4075.0). 12:20:45:432 CTIOS1-ctios Trace: Added CallConnection(9988842016.1). 12:20:45:432 CTIOS1-ctios Trace: [call.5000.16788670] Moved CallConnection[9988842016.1] from [call.5000.35287458] to [call.5000.16788670]. 12:20:45:432 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287458 ConnDevIDTyp:1 ConnDevID:9988842016 MsgID:eCallEndEvent DvrKey:call.5000.35287458) 12:20:45:432 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287458 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:20:45:432 CTIOS1-ctios Trace: >>CG:[call.5000.16788670]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788670 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35287458 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4075 NewConnDevID:3009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788670) 12:20:45:432 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287458 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35287458 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3009 NewConnDevID:9988842016 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287458) 12:20:45:432 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287458 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35287458 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:9988842016 DNIS:4075 ConnDevID:9988842016 NewConnDevID:9988842016 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287458 ecc:(...)) 12:20:45:433 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:1) 12:20:45:433 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:20:45:433 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287458 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287458) 12:20:45:433 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287458 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:2102 RelDevID:2102 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287458) 12:20:45:433 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287458 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:2102 RelDevID:2102 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287458) 12:20:45:433 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287458 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:9988842016 RelDevID:9988842016 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287458) 12:20:45:433 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287458 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35287458) 12:20:45:433 CTIOS1-ctios Trace: >>CG:[call.5000.35287458]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287458 ConnDevIDTyp:1 ConnDevID:9988842016 MsgID:eCallEndEvent DvrKey:call.5000.35287458) 12:20:45:433 CTIOS1-ctios Trace: Removed CallConnection(9988842016.1). 12:20:45:433 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287458 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:20:45:433 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eCallTransferredEvent,Msk(683c1880) 12:20:45:433 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eCallTransferredEvent,Msk(683c1880) 12:20:45:433 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eCallTransferredEvent,Msk(683c1880) 12:20:45:433 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287458.4075]:eCallEndEvent 12:20:45:433 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788670.4075]:eCallEndEvent 12:20:45:433 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:20:45:434 CTIOS1-ctios Trace: >>CG:[call.5000.16788670.4075]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:35287458 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.16788670.4075 MsgID:eTransferCallConf TgtCILClntID:bancomer17-3340-3424) 12:20:45:434 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.16788670.4075]. 12:20:45:700 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287587.4111]:eConsultationCallRequest 12:20:45:747 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:20:45:747 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:45:747 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287587 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4111 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.35287587) 12:20:45:747 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0). 12:20:45:747 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c0008) 12:20:45:748 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eHold),Msk(0) 12:20:45:748 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(683c0008) 12:20:45:748 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]: eCallHeldEvent,Msk(683c0008) 12:20:45:749 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0) for device 4111. 12:20:45:751 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0) for device 4111. 12:20:45:751 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:20:45:751 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:45:751 CTIOS1-ctios Trace: >>CG:[call.5000.16788672]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788672 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4111 RCallKeyDay:151064 RCallKeyCID:1314 MsgID:eCallBeginEvent DvrKey:call.5000.16788672 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518255)) ICMEntUniqID:icm.151064.1314 RCallKeySeq#:3) 12:20:45:751 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788672 12:20:45:751 CTIOS1-ctios Trace: >>CG:[call.5000.16788672]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788672 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4111 CallngDevID:4111 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788672 COCConnCID:35287587 COCCallConnDevIDTyp:0 COCCallConnDevID:4111) 12:20:45:751 CTIOS1-ctios Trace: [call.5000.16788672] CallConnection(4111.0) found DeviceID(4111) AgentID(437). 12:20:45:751 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:20:45:751 CTIOS1-ctios Trace: Added CallConnection(4111.0). 12:20:45:751 CTIOS1-ctios Trace: [call.5000.16788672]::CreateCallConnection(): CallConnection(4111.0) created successfully. 12:20:45:751 CTIOS1-ctios Trace: [call.5000.16788672.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1000) 12:20:45:751 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1000) 12:20:45:752 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:20:45:752 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eButtonEnablementMaskChange,Msk(683c1000) 12:20:45:752 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(683c1000) 12:20:45:752 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eCallBeginEvent,Msk(683c1000) 12:20:45:752 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eCallServiceInitiatedEvent,Msk(683c1000) 12:20:45:758 CTIOS1-ctios Trace: [call.5000.35287674] Found CallConnection(2018.0) for device 2018. 12:20:45:803 CTIOS1-ctios Trace: [call.5000.35287674] Found CallConnection(2018.0) for device 2018. 12:20:45:920 CTIOS1-ctios Trace: >>CG:[call.5000.16788672]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788672 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788672 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3009 ConnDevID:4111 NewConnDevID:4111 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788672 ecc:(...)) 12:20:45:920 CTIOS1-ctios Trace: >>CG:[call.5000.16788672]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788672 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4111 CallngDevID:4111 CalldDevID:3009 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788672) 12:20:45:920 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0) for device 4111. 12:20:45:921 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eCallDataUpdateEvent,Msk(683c1000) 12:20:45:921 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eCallOriginatedEvent,Msk(683c1000) 12:20:45:960 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0) for device 4111. 12:20:45:961 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0) for device 4111. 12:20:45:961 CTIOS1-ctios Trace: >>CG:[call.5000.35287587.4111]:eConsultationCallConf(LineHdl:1 LineTyp:2 NewConnCID:16788672 NewConnDevIDTyp:0 NewConnDevID:4111 UniqObjID:call.5000.35287587.4111 MsgID:eConsultationCallConf TgtCILClntID:bancomer17-1112-3216) 12:20:45:961 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eConsultationCallConf,Msk(683c1000) 12:20:45:961 CTIOS1-ctios Trace: >>CG:[call.5000.16788672]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788672 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788672 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4111 NewConnDevID:4111 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788672 ecc:(...)) 12:20:45:961 CTIOS1-ctios Trace: >>CG:[call.5000.16788672]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788672 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788672 Trnk#:0 TrnkGrp#:0) 12:20:45:962 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eCallDataUpdateEvent,Msk(683c1000) 12:20:45:962 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eCallReachedNetworkEvent,Msk(683c1000) 12:20:45:963 CTIOS1-ctios Trace: >>CG:[call.5000.16788672]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788672 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788672 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4111 NewConnDevID:4111 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788672 ecc:(...)) 12:20:45:963 CTIOS1-ctios Trace: >>CG:[call.5000.16788672]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788672 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3009 CallngDevID:4111 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:3009 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788672 Trnk#:0 TrnkGrp#:0) 12:20:45:963 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eCallDataUpdateEvent,Msk(683c1000) 12:20:45:963 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0). 12:20:45:963 CTIOS1-ctios Trace: [call.5000.16788672.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1840) 12:20:45:963 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1840) 12:20:45:963 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1840) 12:20:45:963 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eButtonEnablementMaskChange,Msk(683c1840) 12:20:45:963 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(683c1840) 12:20:45:963 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(683c1840) 12:20:45:963 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eCallEstablishedEvent,Msk(683c1840) 12:20:45:987 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.16788672.4111]:eSetCallDataRequest 12:20:45:991 CTIOS1-ctios Trace: >>CG:[call.5000.16788672.4111]:eSetCallDataConf(UniqObjID:call.5000.16788672.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:20:46:096 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:20:46:316 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:20:47:023 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][call.5000.35287497.2279]:eSingleStepTransferRequest 12:20:47:042 CTIOS1-ctios Trace: >>CG:[call.5000.35287497]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287497 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287497 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14441 NewConnDevID:14441 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287497 ecc:(...)) 12:20:47:043 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287497.2279]:eCallDataUpdateEvent,Msk(68bf01a6) 12:20:47:053 CTIOS1-ctios Trace: [call.5000.35287497] Found CallConnection(2279.0) for device 2279. 12:20:47:053 CTIOS1-ctios Trace: [call.5000.35287497] Found CallConnection(2279.0) for device 2279. 12:20:47:056 CTIOS1-ctios Trace: >>CG:[call.5000.35287497.2279]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287497.2279 MsgID:eTransferCallConf TgtCILClntID:bancomer17-2496-3404) 12:20:47:057 CTIOS1-ctios Trace: >>CG:[call.5000.2130706752]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706752 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:14441 DNIS:3000 CallrEntrDig:3000 ConnDevID:2279 RCallKeyDay:151064 RCallKeyCID:1300 MsgID:eCallBeginEvent DvrKey:call.5000.2130706752 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518071)) ICMEntUniqID:icm.151064.1300 RCallKeySeq#:3) 12:20:47:057 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706752 12:20:47:057 CTIOS1-ctios Trace: >>CG:[call.5000.35287497]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287497 NumParties:1 SecDevIDTyp:0 SecCID:2130706752 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:14441 SecDevID:2279 TfrgDevID:2279 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287497ConnectedParty[1]:(ConnPtyCID:35287497 ConnPtyDevIDTyp:1 ConnPtyDevID:14441)) 12:20:47:057 CTIOS1-ctios Trace: [call.5000.35287497] Found CallConnection(2279.0). 12:20:47:058 CTIOS1-ctios Trace: >>CG:[call.5000.2130706752]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287497 NumParties:1 SecDevIDTyp:0 SecCID:2130706752 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:14441 SecDevID:2279 TfrgDevID:2279 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706752ConnectedParty[1]:(ConnPtyCID:35287497 ConnPtyDevIDTyp:1 ConnPtyDevID:14441)) 12:20:47:058 CTIOS1-ctios Trace: [call.5000.2130706752]::FindTransferCommonDeviceID Calls [call.5000.35287497] and [call.5000.2130706752] do not appear to have a common Device. Tranferring Device [2279] is set as common device 12:20:47:058 CTIOS1-ctios Trace: [call.5000.35287497] Found CallConnection(2279.0). 12:20:47:058 CTIOS1-ctios Trace: [call.5000.35287497] Found CallConnection(2279.0). 12:20:47:058 CTIOS1-ctios Trace: Removed CallConnection(2279.0). 12:20:47:058 CTIOS1-ctios Trace: Added CallConnection(14441.1). 12:20:47:058 CTIOS1-ctios Trace: [call.5000.2130706752] Moved CallConnection[14441.1] from [call.5000.35287497] to [call.5000.2130706752]. 12:20:47:059 CTIOS1-ctios Trace: >>CG:[call.5000.2130706752]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706752 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706752 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2279 NewConnDevID:14441 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706752) 12:20:47:059 CTIOS1-ctios Trace: >>CG:[call.5000.2130706752]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706752 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:14441 RelDevID:14441 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706752) 12:20:47:059 CTIOS1-ctios Trace: >>CG:[call.5000.2130706752]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706752 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2279 MsgID:eCallClearedEvent DvrKey:call.5000.2130706752) 12:20:47:059 CTIOS1-ctios Trace: >>CG:[call.5000.2130706752]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706752 ConnDevIDTyp:1 ConnDevID:14441 MsgID:eCallEndEvent DvrKey:call.5000.2130706752) 12:20:47:059 CTIOS1-ctios Trace: Removed CallConnection(14441.1). 12:20:47:059 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706752 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:20:47:061 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287497.2279]:eTransferCallConf,Msk(68bf01a6) 12:20:47:061 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287497.2279]:eCallTransferredEvent,Msk(68bf01a6) 12:20:47:061 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287497.2279]:eCallTransferredEvent,Msk(68bf01a6) 12:20:47:061 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287497.2279]:eCallEndEvent 12:20:47:061 CTIOS1-ctios Trace: >>CG:[call.5000.35287497]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287497 ConnDevIDTyp:1 ConnDevID:14441 MsgID:eCallEndEvent DvrKey:call.5000.35287497) 12:20:47:061 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287497 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:20:47:061 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:1) 12:20:47:061 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:20:47:062 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:20:47:062 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:20:47:062 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:20:51:001 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.16788671.4087]:eTransferCallRequest 12:20:51:042 CTIOS1-ctios Trace: [call.5000.16788671] Found CallConnection(4087.0) for device 4087. 12:20:51:043 CTIOS1-ctios Trace: [call.5000.16788671] Found CallConnection(4087.0) for device 4087. 12:20:51:044 CTIOS1-ctios Trace: [call.5000.16788671] Found CallConnection(4042.0) for device 4042. 12:20:51:044 CTIOS1-ctios Trace: [call.5000.16788671] Found CallConnection(4042.0) for device 4042. 12:20:51:117 CTIOS1-ctios Trace: >>CG:[call.5000.35287615]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:40106 SGID:5000 PriDevIDTyp:1 PriCID:35287615 NumParties:2 SecDevIDTyp:0 SecCID:16788671 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 PriDevID:7222143832 SecDevID:4087 TfrgDevID:4087 TfrdDevID:4042 MsgID:eCallTransferredEvent DvrKey:call.5000.35287615ConnectedParty[1]:(ConnPtyCID:35287615 ConnPtyDevIDTyp:1 ConnPtyDevID:7222143832) ConnectedParty[2]:(ConnPtyCID:35287615 ConnPtyDevIDTyp:0 ConnPtyDevID:4042)) 12:20:51:117 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(4087.0). 12:20:51:117 CTIOS1-ctios Trace: >>CG:[call.5000.16788671]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:40106 SGID:5000 PriDevIDTyp:1 PriCID:35287615 NumParties:2 SecDevIDTyp:0 SecCID:16788671 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 PriDevID:7222143832 SecDevID:4087 TfrgDevID:4087 TfrdDevID:4042 MsgID:eCallTransferredEvent DvrKey:call.5000.16788671ConnectedParty[1]:(ConnPtyCID:35287615 ConnPtyDevIDTyp:1 ConnPtyDevID:7222143832) ConnectedParty[2]:(ConnPtyCID:35287615 ConnPtyDevIDTyp:0 ConnPtyDevID:4042)) 12:20:51:118 CTIOS1-ctios Trace: [call.5000.16788671]::FindTransferCommonDeviceID Found Transferring Device [4087] on both [call.5000.35287615] and [call.5000.16788671]. 12:20:51:118 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(4087.0). 12:20:51:118 CTIOS1-ctios Trace: [call.5000.16788671] Found CallConnection(4087.0). 12:20:51:118 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(4087.0). 12:20:51:118 CTIOS1-ctios Trace: Removed CallConnection(4087.0). 12:20:51:118 CTIOS1-ctios Trace: [call.5000.16788671] Found CallConnection(4087.0). 12:20:51:118 CTIOS1-ctios Trace: Removed CallConnection(4087.0). 12:20:51:118 CTIOS1-ctios Trace: Added CallConnection(7222143832.1). 12:20:51:118 CTIOS1-ctios Trace: [call.5000.16788671] Moved CallConnection[7222143832.1] from [call.5000.35287615] to [call.5000.16788671]. 12:20:51:119 CTIOS1-ctios Trace: >>CG:[call.5000.35287615]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287615 ConnDevIDTyp:1 ConnDevID:7222143832 MsgID:eCallEndEvent DvrKey:call.5000.35287615) 12:20:51:119 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287615 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:20:51:119 CTIOS1-ctios Trace: >>CG:[call.5000.16788671]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788671 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35287615 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4087 NewConnDevID:4087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788671) 12:20:51:120 CTIOS1-ctios Trace: >>CG:[call.5000.35287615]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287615 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35287615 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4087 NewConnDevID:7222143832 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287615) 12:20:51:121 CTIOS1-ctios Trace: >>CG:[call.5000.35287615]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287615 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35287615 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:7222143832 DNIS:4087 ConnDevID:7222143832 NewConnDevID:7222143832 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287615 ecc:(...)) 12:20:51:121 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287615.4087]:eCallTransferredEvent,Msk(683c1880) 12:20:51:121 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287615.4087]:eCallTransferredEvent,Msk(683c1880) 12:20:51:121 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788671.4087]:eCallTransferredEvent,Msk(683c1880) 12:20:51:121 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287615.4087]:eCallEndEvent 12:20:51:121 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.16788671.4087]:eCallEndEvent 12:20:51:122 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:1) 12:20:51:122 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:20:51:122 CTIOS1-ctios Trace: >>CG:[call.5000.16788671.4087]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35287615 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.16788671.4087 MsgID:eTransferCallConf TgtCILClntID:bancomer17-3468-2020) 12:20:51:122 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.16788671.4087]. 12:20:51:122 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:20:51:135 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(4042.0) for device 4042. 12:20:51:136 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(4042.0) for device 4042. 12:20:51:417 CTIOS1-ctios Trace: ->RCV[BANCOMER58-2892-2180 a=291][agent.5000.291]:eSetAgentStateRequest(eAvailable) 12:20:51:422 CTIOS1-ctios Trace: >>CG:[agent.5000.291]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2063 AGID:291 AGInstr:2063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.291 AGAvailStatus:1) 12:20:51:423 CTIOS1-ctios Trace: [agent.5000.291] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:20:51:423 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][agent.5000.291]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:20:51:423 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.291]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:20:51:423 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.291]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:20:51:424 CTIOS1-ctios Trace: >>CG:[agent.5000.291]:eSetAgentStateConf(UniqObjID:agent.5000.291 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER58-2892-2180) 12:20:51:424 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][agent.5000.291]:eSetAgentStateConf 12:20:51:456 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(4042.0) for device 4042. 12:20:51:456 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(4042.0) for device 4042. 12:20:51:468 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:0) 12:20:51:468 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:51:468 CTIOS1-ctios Trace: >>CG:[call.5000.35287615]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287615 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4042 HldgDevID:4042 MsgID:eCallHeldEvent DvrKey:call.5000.35287615) 12:20:51:468 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(4042.0). 12:20:51:468 CTIOS1-ctios Trace: [call.5000.35287615.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf000a) 12:20:51:468 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf000a) 12:20:51:605 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287649 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4042.4043.2 RetrvDevID:4042 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287649 RetrvDevIDFull:4042.4043.2) 12:20:51:605 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.4043.2.0). 12:20:51:606 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf01a6) 12:20:51:606 CTIOS1-ctios Trace: [call.5000.35287615.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf000a) 12:20:51:606 CTIOS1-ctios Trace: [call.5000.35287615.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf000a) 12:20:51:809 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.4043.2.0) for device 4042. 12:20:51:810 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.4043.2.0) for device 4042. 12:20:53:585 CTIOS1-ctios Trace: [call.5000.35287369] Found CallConnection(2003.0) for device 2003. 12:20:53:586 CTIOS1-ctios Trace: [call.5000.35287369] Found CallConnection(2003.0) for device 2003. 12:20:53:604 CTIOS1-ctios Trace: >>CG:[call.5000.35287369]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287369 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2003 RelDevID:2003 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287369) 12:20:53:604 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:53:604 CTIOS1-ctios Trace: >>CG:[call.5000.35287369]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287369 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:99071 RelDevID:99071 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287369) 12:20:53:604 CTIOS1-ctios Trace: >>CG:[call.5000.35287369]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287369 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2003 MsgID:eCallClearedEvent DvrKey:call.5000.35287369) 12:20:53:604 CTIOS1-ctios Trace: >>CG:[call.5000.35287369]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287369 ConnDevIDTyp:0 ConnDevID:2003 MsgID:eCallEndEvent DvrKey:call.5000.35287369) 12:20:53:605 CTIOS1-ctios Trace: Removed CallConnection(2003.0). 12:20:53:605 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287369 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:20:53:605 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:1) 12:20:53:605 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:20:53:605 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.214]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:20:53:605 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.214]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:20:57:432 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4021 ANI:8332642389 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1330 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1330 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1675) 12:20:57:436 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:20:57:436 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:57:552 CTIOS1-ctios Trace: >>CG:[call.5000.35287685]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287685 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8332642389 DNIS:4021 Dialed#:3021 ConnDevID:8332642389 RCallKeyDay:151064 RCallKeyCID:1330 MsgID:eCallBeginEvent DvrKey:call.5000.35287685 ecc:(...) ICMEntUniqID:icm.151064.1330 RCallKeySeq#:2) 12:20:57:552 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287685 12:20:57:553 CTIOS1-ctios Trace: >>CG:[call.5000.35287685]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287685 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8332642389 AlrtgDevID:(null) CallngDevID:8332642389 CalldDevID:4021 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287685 Trnk#:0 TrnkGrp#:0) 12:20:57:553 CTIOS1-ctios Trace: [call.5000.35287685]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8332642389. 12:20:57:553 CTIOS1-ctios Trace: CallConnection(8332642389.1) created AgentObject (Device) for DeviceID(8332642389). 12:20:57:553 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:20:57:553 CTIOS1-ctios Trace: Added CallConnection(8332642389.1). 12:20:57:553 CTIOS1-ctios Trace: [call.5000.35287685]::CreateCallConnection(): CallConnection(8332642389.1) created successfully. 12:20:57:554 CTIOS1-ctios Trace: >>CG:[call.5000.35287685]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287685 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8332642389 AlrtgDevID:4021 CallngDevID:8332642389 CalldDevID:4021 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287685 Trnk#:0 TrnkGrp#:0) 12:20:57:554 CTIOS1-ctios Trace: [call.5000.35287685] Found CallConnection(8332642389.1) for device 8332642389. 12:20:57:554 CTIOS1-ctios Trace: [call.5000.35287685]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4021. 12:20:57:554 CTIOS1-ctios Trace: [call.5000.35287685] CallConnection(8332642389.1) found DeviceID(4021) AgentID(407). 12:20:57:554 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:20:57:554 CTIOS1-ctios Trace: Added CallConnection(8332642389.1). 12:20:57:554 CTIOS1-ctios Trace: [call.5000.35287685]::CreateCallConnection(): CallConnection(8332642389.1) created successfully. 12:20:57:554 CTIOS1-ctios Trace: [call.5000.35287685.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:20:57:554 CTIOS1-ctios Trace: [call.5000.35287685.4021] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:20:57:633 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:20:57:633 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:20:57:633 CTIOS1-ctios Trace: >>CG:[call.5000.35287685]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287685 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287685 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8332642389 NewConnDevID:8332642389 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287685 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518457))) 12:20:57:634 CTIOS1-ctios Trace: >>CG:[call.5000.35287685]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287685 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:8332642389 CalldDevID:4021 LstRedirDevID:(null) AnsDevID:4021 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287685 Trnk#:0 TrnkGrp#:0) 12:20:57:634 CTIOS1-ctios Trace: [call.5000.35287685] Found CallConnection(8332642389.1). 12:20:57:634 CTIOS1-ctios Trace: [call.5000.35287685] Found CallConnection(8332642389.1). 12:20:57:634 CTIOS1-ctios Trace: [call.5000.35287685.8332642389] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8332642389), Button Mask(0xbf01a6) 12:20:57:634 CTIOS1-ctios Trace: [call.5000.35287685.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:20:57:671 CTIOS1-ctios Trace: [call.5000.35287685] Found CallConnection(4021.0) for device 4021. 12:20:57:672 CTIOS1-ctios Trace: [call.5000.35287685] Found CallConnection(4021.0) for device 4021. 12:20:57:673 CTIOS1-ctios Trace: >>CG:[call.5000.35287685]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287685 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287685 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8332642389 NewConnDevID:8332642389 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287685 ecc:(...)) 12:21:01:383 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0) for device 4009. 12:21:01:384 CTIOS1-ctios Trace: [call.5000.35287393] Found CallConnection(4009.4010.2.0) for device 4009. 12:21:01:417 CTIOS1-ctios Trace: >>CG:[call.5000.35287393]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287393 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4009.4010.2 RelDevID:4009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287393 RelDevIDFull:4009.4010.2) 12:21:01:417 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:01:418 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:21:01:418 CTIOS1-ctios Trace: Removed CallConnection(4009.4010.2.0). 12:21:01:418 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:21:01:418 CTIOS1-ctios Trace: >>CG:[call.5000.35287393]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287393 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:96930 RelDevID:96930 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287393) 12:21:01:418 CTIOS1-ctios Trace: >>CG:[call.5000.35287393]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287393 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4009.4010.2 MsgID:eCallClearedEvent DvrKey:call.5000.35287393) 12:21:01:418 CTIOS1-ctios Trace: >>CG:[call.5000.35287393]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287393 ConnDevIDTyp:0 ConnDevID:4009.4010.2 MsgID:eCallEndEvent DvrKey:call.5000.35287393) 12:21:01:418 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287393 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:21:01:439 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2306 ANI:4111 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1329 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1329 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1673) 12:21:01:443 CTIOS1-ctios Trace: >>CG:[agent.5000.347]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5171 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2306 AGID:347 AGInstr:2306 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.347 AGAvailStatus:0) 12:21:01:443 CTIOS1-ctios Trace: [agent.5000.347] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:01:443 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.347]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:21:01:443 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.347]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:21:01:489 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0) for device 4111. 12:21:01:490 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0) for device 4111. 12:21:01:490 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0) for device 4111. 12:21:01:491 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0) for device 4111. 12:21:01:497 CTIOS1-ctios Trace: >>CG:[call.5000.35287688]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287688 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4111 DNIS:2306 Dialed#:3009 ConnDevID:88000169 RCallKeyDay:151064 RCallKeyCID:1329 MsgID:eCallBeginEvent DvrKey:call.5000.35287688 ecc:(...) ICMEntUniqID:icm.151064.1329 RCallKeySeq#:2) 12:21:01:497 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287688 12:21:01:497 CTIOS1-ctios Trace: >>CG:[call.5000.35287688]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287688 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000169 AlrtgDevID:(null) CallngDevID:88000169 CalldDevID:2306 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287688 Trnk#:0 TrnkGrp#:0) 12:21:01:497 CTIOS1-ctios Trace: [call.5000.35287688]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000169. 12:21:01:497 CTIOS1-ctios Trace: CallConnection(88000169.1) created AgentObject (Device) for DeviceID(88000169). 12:21:01:497 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:21:01:497 CTIOS1-ctios Trace: Added CallConnection(88000169.1). 12:21:01:497 CTIOS1-ctios Trace: [call.5000.35287688]::CreateCallConnection(): CallConnection(88000169.1) created successfully. 12:21:01:497 CTIOS1-ctios Trace: >>CG:[call.5000.35287688]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287688 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000169 AlrtgDevID:2306 CallngDevID:88000169 CalldDevID:2306 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287688 Trnk#:0 TrnkGrp#:0) 12:21:01:497 CTIOS1-ctios Trace: [call.5000.35287688] Found CallConnection(88000169.1) for device 88000169. 12:21:01:497 CTIOS1-ctios Trace: [call.5000.35287688]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2306. 12:21:01:497 CTIOS1-ctios Trace: [call.5000.35287688] CallConnection(88000169.1) found DeviceID(2306) AgentID(347). 12:21:01:498 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:21:01:498 CTIOS1-ctios Trace: Added CallConnection(88000169.1). 12:21:01:498 CTIOS1-ctios Trace: [call.5000.35287688]::CreateCallConnection(): CallConnection(88000169.1) created successfully. 12:21:01:498 CTIOS1-ctios Trace: [call.5000.35287688.2306] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2306), Button Mask(0x203f0001) 12:21:01:498 CTIOS1-ctios Trace: [call.5000.35287688.2306] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:21:01:503 CTIOS1-ctios Trace: >>CG:[agent.5000.347]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5171 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2306 AGID:347 AGInstr:2306 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.347 AGAvailStatus:0) 12:21:01:503 CTIOS1-ctios Trace: [agent.5000.347] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:01:503 CTIOS1-ctios Trace: >>CG:[call.5000.35287688]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287688 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287688 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000169 NewConnDevID:88000169 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287688 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518461))) 12:21:01:503 CTIOS1-ctios Trace: >>CG:[call.5000.35287688]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287688 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2306 CallngDevID:88000169 CalldDevID:2306 LstRedirDevID:(null) AnsDevID:2306 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287688 Trnk#:0 TrnkGrp#:0) 12:21:01:503 CTIOS1-ctios Trace: [call.5000.35287688] Found CallConnection(88000169.1). 12:21:01:503 CTIOS1-ctios Trace: [call.5000.35287688] Found CallConnection(88000169.1). 12:21:01:503 CTIOS1-ctios Trace: [call.5000.35287688.88000169] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000169), Button Mask(0xbf01a6) 12:21:01:503 CTIOS1-ctios Trace: [call.5000.35287688.2306] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2306), Button Mask(0x20bf01a6) 12:21:01:504 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.347]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:01:504 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.347]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:01:733 CTIOS1-ctios Trace: >>CG:[call.5000.35287688]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287688 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287688 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000169 NewConnDevID:88000169 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287688 ecc:(...)) 12:21:02:041 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0) for device 4111. 12:21:02:042 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0) for device 4111. 12:21:02:043 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0) for device 4111. 12:21:02:044 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0) for device 4111. 12:21:02:050 CTIOS1-ctios Trace: [call.5000.35287688] Found CallConnection(2306.0) for device 2306. 12:21:02:057 CTIOS1-ctios Trace: [call.5000.35287688] Found CallConnection(2306.0) for device 2306. 12:21:02:064 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2234 ANI:16660 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1327 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1327 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1670) 12:21:02:064 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][]:eAgentPrecallEvent 12:21:02:068 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:21:02:068 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:02:068 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eReserved),Msk(0) 12:21:02:068 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.296]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:21:02:068 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.296]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:21:02:179 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287691 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:16660 DNIS:2234 Dialed#:3009 ConnDevID:16660 RCallKeyDay:151064 RCallKeyCID:1327 MsgID:eCallBeginEvent DvrKey:call.5000.35287691 ecc:(...) ICMEntUniqID:icm.151064.1327 RCallKeySeq#:2) 12:21:02:179 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287691 12:21:02:179 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287691 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:16660 AlrtgDevID:(null) CallngDevID:16660 CalldDevID:2234 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287691 Trnk#:0 TrnkGrp#:0) 12:21:02:179 CTIOS1-ctios Trace: [call.5000.35287691]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 16660. 12:21:02:179 CTIOS1-ctios Trace: CallConnection(16660.1) created AgentObject (Device) for DeviceID(16660). 12:21:02:179 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:21:02:179 CTIOS1-ctios Trace: Added CallConnection(16660.1). 12:21:02:179 CTIOS1-ctios Trace: [call.5000.35287691]::CreateCallConnection(): CallConnection(16660.1) created successfully. 12:21:02:179 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287691 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:16660 AlrtgDevID:2234 CallngDevID:16660 CalldDevID:2234 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287691 Trnk#:0 TrnkGrp#:0) 12:21:02:179 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(16660.1) for device 16660. 12:21:02:179 CTIOS1-ctios Trace: [call.5000.35287691]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2234. 12:21:02:179 CTIOS1-ctios Trace: [call.5000.35287691] CallConnection(16660.1) found DeviceID(2234) AgentID(296). 12:21:02:179 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:21:02:179 CTIOS1-ctios Trace: Added CallConnection(16660.1). 12:21:02:179 CTIOS1-ctios Trace: [call.5000.35287691]::CreateCallConnection(): CallConnection(16660.1) created successfully. 12:21:02:179 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683f0001) 12:21:02:179 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:21:02:179 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallBeginEvent 12:21:02:179 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eButtonEnablementMaskChange,Msk(683f0001) 12:21:02:179 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:21:02:256 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:21:02:256 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:02:256 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287691 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287691 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:16660 NewConnDevID:16660 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287691 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518461))) 12:21:02:257 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287691 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2234 CallngDevID:16660 CalldDevID:2234 LstRedirDevID:(null) AnsDevID:2234 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287691 Trnk#:0 TrnkGrp#:0) 12:21:02:257 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(16660.1). 12:21:02:257 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(16660.1). 12:21:02:257 CTIOS1-ctios Trace: [call.5000.35287691.16660] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(16660), Button Mask(0xbf01a6) 12:21:02:257 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x68bf01a6) 12:21:02:258 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:21:02:258 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.296]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:02:258 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.296]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:02:258 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallDataUpdateEvent,Msk(683f0001) 12:21:02:258 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:21:02:258 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallEstablishedEvent,Msk(68bf01a6) 12:21:02:271 CTIOS1-ctios Trace: ->RCV[bancomer17-2880-3800 a=296][call.5000.35287691.2234]:eSetCallDataRequest 12:21:02:276 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287691 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287691 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:16660 NewConnDevID:16660 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287691 ecc:(...)) 12:21:02:277 CTIOS1-ctios Trace: >>CG:[call.5000.35287691.2234]:eSetCallDataConf(UniqObjID:call.5000.35287691.2234 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2880-3800) 12:21:02:277 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallDataUpdateEvent,Msk(68bf01a6) 12:21:02:293 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.0) for device 2234. 12:21:02:294 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.0) for device 2234. 12:21:02:310 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:21:02:311 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:02:311 CTIOS1-ctios Trace: >>CG:[call.5000.35287194]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287194 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4009 RetrvDevID:4009 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287194) 12:21:02:311 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0). 12:21:02:311 CTIOS1-ctios Trace: [call.5000.35287194.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:21:02:318 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:21:02:318 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:21:06:239 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:210 SGID:5054 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2066 ANI:45877 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1328 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1328 RCallKeySeq#:1 CallTypIDTag:5018 PreCallIIDTag:1672) 12:21:06:239 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][]:eAgentPrecallEvent 12:21:06:242 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:0) 12:21:06:242 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:06:243 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eReserved),Msk(0) 12:21:06:243 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.335]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:21:06:243 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.335]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:21:06:316 CTIOS1-ctios Trace: >>CG:[call.5000.35287696]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287696 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:45877 DNIS:2066 Dialed#:3009 ConnDevID:45877 RCallKeyDay:151064 RCallKeyCID:1328 MsgID:eCallBeginEvent DvrKey:call.5000.35287696 ecc:(...) ICMEntUniqID:icm.151064.1328 RCallKeySeq#:2) 12:21:06:316 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287696 12:21:06:316 CTIOS1-ctios Trace: >>CG:[call.5000.35287696]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287696 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:45877 AlrtgDevID:(null) CallngDevID:45877 CalldDevID:2066 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287696 Trnk#:0 TrnkGrp#:0) 12:21:06:316 CTIOS1-ctios Trace: [call.5000.35287696]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 45877. 12:21:06:316 CTIOS1-ctios Trace: CallConnection(45877.1) created AgentObject (Device) for DeviceID(45877). 12:21:06:316 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:21:06:316 CTIOS1-ctios Trace: Added CallConnection(45877.1). 12:21:06:316 CTIOS1-ctios Trace: [call.5000.35287696]::CreateCallConnection(): CallConnection(45877.1) created successfully. 12:21:06:318 CTIOS1-ctios Trace: >>CG:[call.5000.35287696]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287696 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:210 SGID:5054 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:45877 AlrtgDevID:2066 CallngDevID:45877 CalldDevID:2066 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287696 Trnk#:0 TrnkGrp#:0) 12:21:06:318 CTIOS1-ctios Trace: [call.5000.35287696] Found CallConnection(45877.1) for device 45877. 12:21:06:318 CTIOS1-ctios Trace: [call.5000.35287696]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2066. 12:21:06:318 CTIOS1-ctios Trace: [call.5000.35287696] CallConnection(45877.1) found DeviceID(2066) AgentID(335). 12:21:06:318 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:21:06:318 CTIOS1-ctios Trace: Added CallConnection(45877.1). 12:21:06:318 CTIOS1-ctios Trace: [call.5000.35287696]::CreateCallConnection(): CallConnection(45877.1) created successfully. 12:21:06:318 CTIOS1-ctios Trace: [call.5000.35287696.2066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2066), Button Mask(0x683f0001) 12:21:06:318 CTIOS1-ctios Trace: [call.5000.35287696.2066] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:21:06:318 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287696.2066]:eCallBeginEvent 12:21:06:318 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287696.2066]:eButtonEnablementMaskChange,Msk(683f0001) 12:21:06:318 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287696.2066]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:21:06:321 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:0) 12:21:06:321 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:06:321 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eTalking),Msk(0) 12:21:06:321 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.335]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:06:321 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.335]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:06:321 CTIOS1-ctios Trace: >>CG:[call.5000.35287696]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287696 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287696 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:45877 NewConnDevID:45877 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287696 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518465))) 12:21:06:321 CTIOS1-ctios Trace: >>CG:[call.5000.35287696]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287696 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2066 CallngDevID:45877 CalldDevID:2066 LstRedirDevID:(null) AnsDevID:2066 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287696 Trnk#:0 TrnkGrp#:0) 12:21:06:321 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287696.2066]:eCallDataUpdateEvent,Msk(683f0001) 12:21:06:321 CTIOS1-ctios Trace: [call.5000.35287696] Found CallConnection(45877.1). 12:21:06:321 CTIOS1-ctios Trace: [call.5000.35287696] Found CallConnection(45877.1). 12:21:06:321 CTIOS1-ctios Trace: [call.5000.35287696.45877] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(45877), Button Mask(0xbf01a6) 12:21:06:322 CTIOS1-ctios Trace: [call.5000.35287696.2066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2066), Button Mask(0x68bf01a6) 12:21:06:322 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287696.2066]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:21:06:322 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287696.2066]:eCallEstablishedEvent,Msk(68bf01a6) 12:21:06:383 CTIOS1-ctios Trace: ->RCV[BANCOMER25-3828-3368 a=335][call.5000.35287696.2066]:eSetCallDataRequest 12:21:06:389 CTIOS1-ctios Trace: >>CG:[call.5000.35287696]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287696 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287696 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:45877 NewConnDevID:45877 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287696 ecc:(...)) 12:21:06:389 CTIOS1-ctios Trace: >>CG:[call.5000.35287696.2066]:eSetCallDataConf(UniqObjID:call.5000.35287696.2066 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER25-3828-3368) 12:21:06:389 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287696.2066]:eCallDataUpdateEvent,Msk(68bf01a6) 12:21:06:867 CTIOS1-ctios Trace: [call.5000.35287696] Found CallConnection(2066.0) for device 2066. 12:21:06:875 CTIOS1-ctios Trace: [call.5000.35287696] Found CallConnection(2066.0) for device 2066. 12:21:13:043 CTIOS1-ctios Trace: [call.5000.35287505] Found CallConnection(4036.0) for device 4036. 12:21:13:044 CTIOS1-ctios Trace: [call.5000.35287505] Found CallConnection(4036.0) for device 4036. 12:21:13:073 CTIOS1-ctios Trace: >>CG:[call.5000.35287505]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287505 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4036 RelDevID:4036 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287505) 12:21:13:073 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:13:073 CTIOS1-ctios Trace: >>CG:[call.5000.35287505]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287505 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2299898000 RelDevID:2299898000 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287505) 12:21:13:074 CTIOS1-ctios Trace: >>CG:[call.5000.35287505]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287505 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2299898000 MsgID:eCallClearedEvent DvrKey:call.5000.35287505) 12:21:13:074 CTIOS1-ctios Trace: >>CG:[call.5000.35287505]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287505 ConnDevIDTyp:1 ConnDevID:2299898000 MsgID:eCallEndEvent DvrKey:call.5000.35287505) 12:21:13:074 CTIOS1-ctios Trace: Removed CallConnection(2299898000.1). 12:21:13:074 CTIOS1-ctios Trace: Removed CallConnection(4036.0). 12:21:13:074 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287505 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:21:13:074 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:1) 12:21:13:074 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:21:13:074 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287505.4036]:eCallConnectionClearedEvent,Msk(3c0000) 12:21:13:074 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287505.4036]:eCallConnectionClearedEvent,Msk(3c0000) 12:21:13:075 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287505.4036]:eCallClearedEvent,Msk(3c0000) 12:21:13:075 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287505.4036]:eCallEndEvent 12:21:13:075 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:21:13:524 CTIOS1-ctios Trace: >>CG:[call.5000.35287674]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287674 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:2 LineTyp:7 SGPri:0 MonID:0 ConnDevID:11490 CallngDevID:2018 CalldDevID:911490 LstRedirDevID:(null) AnsDevID:11490 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287674 Trnk#:0 TrnkGrp#:0) 12:21:13:524 CTIOS1-ctios Trace: [call.5000.35287674] Found CallConnection(2018.0). 12:21:13:524 CTIOS1-ctios Trace: [call.5000.35287674.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf01a6) 12:21:13:524 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:21:13:525 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:21:13:552 CTIOS1-ctios Trace: >>CG:[call.5000.35287674]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287674 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287674 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287674) 12:21:13:632 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:210 SGID:5054 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2297 ANI:14620 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1331 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1331 RCallKeySeq#:1 CallTypIDTag:5018 PreCallIIDTag:1676) 12:21:13:635 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:0) 12:21:13:635 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:13:635 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.334]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:21:13:635 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.334]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:21:13:710 CTIOS1-ctios Trace: >>CG:[call.5000.35287701]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287701 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:14620 DNIS:2297 Dialed#:3009 ConnDevID:14620 RCallKeyDay:151064 RCallKeyCID:1331 MsgID:eCallBeginEvent DvrKey:call.5000.35287701 ecc:(...) ICMEntUniqID:icm.151064.1331 RCallKeySeq#:2) 12:21:13:710 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287701 12:21:13:710 CTIOS1-ctios Trace: >>CG:[call.5000.35287701]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287701 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:14620 AlrtgDevID:(null) CallngDevID:14620 CalldDevID:2297 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287701 Trnk#:0 TrnkGrp#:0) 12:21:13:710 CTIOS1-ctios Trace: [call.5000.35287701]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 14620. 12:21:13:710 CTIOS1-ctios Trace: CallConnection(14620.1) created AgentObject (Device) for DeviceID(14620). 12:21:13:710 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:21:13:710 CTIOS1-ctios Trace: Added CallConnection(14620.1). 12:21:13:710 CTIOS1-ctios Trace: [call.5000.35287701]::CreateCallConnection(): CallConnection(14620.1) created successfully. 12:21:13:711 CTIOS1-ctios Trace: >>CG:[call.5000.35287701]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287701 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:210 SGID:5054 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:14620 AlrtgDevID:2297 CallngDevID:14620 CalldDevID:2297 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287701 Trnk#:0 TrnkGrp#:0) 12:21:13:711 CTIOS1-ctios Trace: [call.5000.35287701] Found CallConnection(14620.1) for device 14620. 12:21:13:711 CTIOS1-ctios Trace: [call.5000.35287701]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2297. 12:21:13:711 CTIOS1-ctios Trace: [call.5000.35287701] CallConnection(14620.1) found DeviceID(2297) AgentID(334). 12:21:13:711 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:21:13:711 CTIOS1-ctios Trace: Added CallConnection(14620.1). 12:21:13:711 CTIOS1-ctios Trace: [call.5000.35287701]::CreateCallConnection(): CallConnection(14620.1) created successfully. 12:21:13:711 CTIOS1-ctios Trace: [call.5000.35287701.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x203f0001) 12:21:13:711 CTIOS1-ctios Trace: [call.5000.35287701.2297] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:21:13:717 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:0) 12:21:13:717 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:13:717 CTIOS1-ctios Trace: >>CG:[call.5000.35287701]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287701 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287701 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14620 NewConnDevID:14620 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287701 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518473))) 12:21:13:717 CTIOS1-ctios Trace: >>CG:[call.5000.35287701]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287701 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2297 CallngDevID:14620 CalldDevID:2297 LstRedirDevID:(null) AnsDevID:2297 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287701 Trnk#:0 TrnkGrp#:0) 12:21:13:717 CTIOS1-ctios Trace: [call.5000.35287701] Found CallConnection(14620.1). 12:21:13:717 CTIOS1-ctios Trace: [call.5000.35287701] Found CallConnection(14620.1). 12:21:13:717 CTIOS1-ctios Trace: [call.5000.35287701.14620] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(14620), Button Mask(0xbf01a6) 12:21:13:718 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.334]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:13:718 CTIOS1-ctios Trace: [call.5000.35287701.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x20bf01a6) 12:21:13:718 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.334]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:13:785 CTIOS1-ctios Trace: >>CG:[call.5000.35287701]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287701 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287701 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14620 NewConnDevID:14620 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287701 ecc:(...)) 12:21:14:264 CTIOS1-ctios Trace: [call.5000.35287701] Found CallConnection(2297.0) for device 2297. 12:21:14:270 CTIOS1-ctios Trace: [call.5000.35287701] Found CallConnection(2297.0) for device 2297. 12:21:21:364 CTIOS1-ctios Trace: [call.5000.35287674] Found CallConnection(2018.0) for device 2018. 12:21:21:367 CTIOS1-ctios Trace: [call.5000.35287674] Found CallConnection(2018.0) for device 2018. 12:21:21:367 CTIOS1-ctios Trace: >>CG:[call.5000.35287674]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287674 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287674) 12:21:21:367 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:21:367 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:21:21:367 CTIOS1-ctios Trace: >>CG:[call.5000.35287674]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287674 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:11490 RelDevID:11490 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287674) 12:21:21:367 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:21:21:367 CTIOS1-ctios Trace: >>CG:[call.5000.35287674]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287674 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018 MsgID:eCallClearedEvent DvrKey:call.5000.35287674) 12:21:21:368 CTIOS1-ctios Trace: >>CG:[call.5000.35287674]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287674 ConnDevIDTyp:0 ConnDevID:2018 MsgID:eCallEndEvent DvrKey:call.5000.35287674) 12:21:21:368 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:21:21:368 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:21:21:368 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287674 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:21:21:368 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:21:21:368 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:21:368 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:21:21:368 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:21:23:330 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4054 ANI:6461540250 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1332 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1332 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1677) 12:21:23:330 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][]:eAgentPrecallEvent 12:21:23:333 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:21:23:333 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:23:333 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eReserved),Msk(0) 12:21:23:404 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:21:23:404 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:23:404 CTIOS1-ctios Trace: >>CG:[call.5000.35287705]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287705 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35287705 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518482))) 12:21:23:404 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287705 12:21:23:404 CTIOS1-ctios Trace: >>CG:[call.5000.35287705]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287705 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287705) 12:21:23:404 CTIOS1-ctios Trace: [call.5000.35287705] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:21:23:404 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:21:23:404 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:21:23:404 CTIOS1-ctios Trace: [call.5000.35287705]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:21:23:404 CTIOS1-ctios Trace: [call.5000.35287705.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:21:23:404 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:21:23:405 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:23:405 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:23:445 CTIOS1-ctios Trace: >>CG:[call.5000.35287704]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287704 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6461540250 DNIS:4054 Dialed#:3021 ConnDevID:6461540250 RCallKeyDay:151064 RCallKeyCID:1332 MsgID:eCallBeginEvent DvrKey:call.5000.35287704 ecc:(...) ICMEntUniqID:icm.151064.1332 RCallKeySeq#:2) 12:21:23:445 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287704 12:21:23:445 CTIOS1-ctios Trace: >>CG:[call.5000.35287704]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287704 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6461540250 AlrtgDevID:(null) CallngDevID:6461540250 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287704 Trnk#:0 TrnkGrp#:0) 12:21:23:445 CTIOS1-ctios Trace: [call.5000.35287704]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6461540250. 12:21:23:445 CTIOS1-ctios Trace: CallConnection(6461540250.1) created AgentObject (Device) for DeviceID(6461540250). 12:21:23:445 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:21:23:445 CTIOS1-ctios Trace: Added CallConnection(6461540250.1). 12:21:23:445 CTIOS1-ctios Trace: [call.5000.35287704]::CreateCallConnection(): CallConnection(6461540250.1) created successfully. 12:21:23:446 CTIOS1-ctios Trace: >>CG:[call.5000.35287704]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287704 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6461540250 AlrtgDevID:4054 CallngDevID:6461540250 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287704 Trnk#:0 TrnkGrp#:0) 12:21:23:446 CTIOS1-ctios Trace: [call.5000.35287704] Found CallConnection(6461540250.1) for device 6461540250. 12:21:23:446 CTIOS1-ctios Trace: [call.5000.35287704]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4054. 12:21:23:446 CTIOS1-ctios Trace: [call.5000.35287704] CallConnection(6461540250.1) found DeviceID(4054) AgentID(418). 12:21:23:446 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:21:23:446 CTIOS1-ctios Trace: Added CallConnection(6461540250.1). 12:21:23:446 CTIOS1-ctios Trace: [call.5000.35287704]::CreateCallConnection(): CallConnection(6461540250.1) created successfully. 12:21:23:446 CTIOS1-ctios Trace: [call.5000.35287704.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683f0001) 12:21:23:446 CTIOS1-ctios Trace: [call.5000.35287704.4054] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:21:23:446 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287704.4054]:eCallBeginEvent 12:21:23:446 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287704.4054]:eButtonEnablementMaskChange,Msk(683f0001) 12:21:23:447 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287704.4054]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:21:23:529 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:21:23:529 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:23:529 CTIOS1-ctios Trace: >>CG:[call.5000.35287704]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287704 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287704 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6461540250 NewConnDevID:6461540250 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287704 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518483))) 12:21:23:530 CTIOS1-ctios Trace: >>CG:[call.5000.35287704]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287704 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4054 CallngDevID:6461540250 CalldDevID:4054 LstRedirDevID:(null) AnsDevID:4054 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287704 Trnk#:0 TrnkGrp#:0) 12:21:23:530 CTIOS1-ctios Trace: [call.5000.35287704] Found CallConnection(6461540250.1). 12:21:23:530 CTIOS1-ctios Trace: [call.5000.35287704] Found CallConnection(6461540250.1). 12:21:23:530 CTIOS1-ctios Trace: [call.5000.35287704.6461540250] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6461540250), Button Mask(0xbf01a6) 12:21:23:530 CTIOS1-ctios Trace: [call.5000.35287704.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf01a6) 12:21:23:530 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eTalking),Msk(0) 12:21:23:531 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287704.4054]:eCallDataUpdateEvent,Msk(683f0001) 12:21:23:531 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287704.4054]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:21:23:531 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287704.4054]:eCallEstablishedEvent,Msk(68bf01a6) 12:21:23:563 CTIOS1-ctios Trace: [call.5000.35287704] Found CallConnection(4054.0) for device 4054. 12:21:23:564 CTIOS1-ctios Trace: [call.5000.35287704] Found CallConnection(4054.0) for device 4054. 12:21:23:579 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35287704.4054]:eSetCallDataRequest 12:21:23:584 CTIOS1-ctios Trace: >>CG:[call.5000.35287704]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287704 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287704 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6461540250 NewConnDevID:6461540250 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287704 ecc:(...)) 12:21:23:585 CTIOS1-ctios Trace: >>CG:[call.5000.35287704.4054]:eSetCallDataConf(UniqObjID:call.5000.35287704.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:21:23:585 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287704.4054]:eCallDataUpdateEvent,Msk(68bf01a6) 12:21:28:113 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][agent.5000.262]:eSetAgentStateRequest(eNotReady) 12:21:28:127 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:21:28:128 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:21:28:129 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:21:28:129 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:21:28:129 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:21:28:131 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eSetAgentStateConf(UniqObjID:agent.5000.262 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2496-3404) 12:21:28:131 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eSetAgentStateConf 12:21:30:522 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:1) 12:21:30:522 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:30:522 CTIOS1-ctios Trace: >>CG:[call.5000.35287708]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287708 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2003 MsgID:eCallBeginEvent DvrKey:call.5000.35287708 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518490))) 12:21:30:522 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287708 12:21:30:523 CTIOS1-ctios Trace: >>CG:[call.5000.35287708]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287708 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2003 CallngDevID:2003 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287708) 12:21:30:523 CTIOS1-ctios Trace: [call.5000.35287708] CallConnection(2003.0) found DeviceID(2003) AgentID(214). 12:21:30:523 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:21:30:523 CTIOS1-ctios Trace: Added CallConnection(2003.0). 12:21:30:523 CTIOS1-ctios Trace: [call.5000.35287708]::CreateCallConnection(): CallConnection(2003.0) created successfully. 12:21:30:523 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:21:30:523 CTIOS1-ctios Trace: [call.5000.35287708.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf0002) 12:21:30:523 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.214]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:30:523 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.214]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:30:525 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:0) 12:21:30:525 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:30:525 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.214]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:30:525 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.214]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:36:797 CTIOS1-ctios Trace: >>CG:[call.5000.35287708]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287708 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2003 RelDevID:2003 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287708) 12:21:36:797 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:36:797 CTIOS1-ctios Trace: >>CG:[call.5000.35287708]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287708 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2003 MsgID:eCallClearedEvent DvrKey:call.5000.35287708) 12:21:36:799 CTIOS1-ctios Trace: >>CG:[call.5000.35287708]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287708 ConnDevIDTyp:0 ConnDevID:2003 MsgID:eCallEndEvent DvrKey:call.5000.35287708) 12:21:36:799 CTIOS1-ctios Trace: Removed CallConnection(2003.0). 12:21:36:799 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287708 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:21:36:799 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:1) 12:21:36:799 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:21:36:800 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.214]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:21:36:800 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.214]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:21:37:058 CTIOS1-ctios Trace: ->RCV[BANCOMER25-3828-3368 a=335][call.5000.35287696.2066]:eSetCallDataRequest 12:21:37:064 CTIOS1-ctios Trace: >>CG:[call.5000.35287696]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287696 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287696 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:45877 NewConnDevID:45877 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287696 ecc:(...)) 12:21:37:065 CTIOS1-ctios Trace: >>CG:[call.5000.35287696.2066]:eSetCallDataConf(UniqObjID:call.5000.35287696.2066 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER25-3828-3368) 12:21:37:065 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287696.2066]:eCallDataUpdateEvent,Msk(68bf01a6) 12:21:37:238 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:1) 12:21:37:238 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:37:238 CTIOS1-ctios Trace: >>CG:[call.5000.35287709]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287709 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2003 MsgID:eCallBeginEvent DvrKey:call.5000.35287709 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518496))) 12:21:37:238 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287709 12:21:37:238 CTIOS1-ctios Trace: >>CG:[call.5000.35287709]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287709 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2003 CallngDevID:2003 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287709) 12:21:37:238 CTIOS1-ctios Trace: [call.5000.35287709] CallConnection(2003.0) found DeviceID(2003) AgentID(214). 12:21:37:238 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:21:37:238 CTIOS1-ctios Trace: Added CallConnection(2003.0). 12:21:37:238 CTIOS1-ctios Trace: [call.5000.35287709]::CreateCallConnection(): CallConnection(2003.0) created successfully. 12:21:37:238 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:21:37:238 CTIOS1-ctios Trace: [call.5000.35287709.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf0002) 12:21:37:239 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:0) 12:21:37:239 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:37:239 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.214]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:37:239 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.214]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:37:239 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.214]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:37:239 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.214]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:37:406 CTIOS1-ctios Trace: [call.5000.35287620] Found CallConnection(4102.0) for device 4102. 12:21:37:407 CTIOS1-ctios Trace: [call.5000.35287620] Found CallConnection(4102.0) for device 4102. 12:21:37:518 CTIOS1-ctios Trace: >>CG:[call.5000.35287620]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287620 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4102 RelDevID:4102 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287620) 12:21:37:518 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:37:518 CTIOS1-ctios Trace: >>CG:[call.5000.35287620]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287620 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8343145674 RelDevID:8343145674 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287620) 12:21:37:518 CTIOS1-ctios Trace: >>CG:[call.5000.35287620]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287620 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8343145674 MsgID:eCallClearedEvent DvrKey:call.5000.35287620) 12:21:37:518 CTIOS1-ctios Trace: >>CG:[call.5000.35287620]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287620 ConnDevIDTyp:1 ConnDevID:8343145674 MsgID:eCallEndEvent DvrKey:call.5000.35287620) 12:21:37:518 CTIOS1-ctios Trace: Removed CallConnection(8343145674.1). 12:21:37:518 CTIOS1-ctios Trace: Removed CallConnection(4102.0). 12:21:37:518 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287620 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:21:37:518 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:1) 12:21:37:518 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:21:37:518 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287620.4102]:eCallConnectionClearedEvent,Msk(3c0000) 12:21:37:518 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287620.4102]:eCallConnectionClearedEvent,Msk(3c0000) 12:21:37:518 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287620.4102]:eCallClearedEvent,Msk(3c0000) 12:21:37:518 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287620.4102]:eCallEndEvent 12:21:37:518 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:21:41:854 CTIOS1-ctios Trace: >>CG:[call.5000.35287705]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287705 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287705 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:994876 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287705) 12:21:41:855 CTIOS1-ctios Trace: >>CG:[call.5000.35287705]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287705 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 CalldDevID:994876 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287705) 12:21:41:855 CTIOS1-ctios Trace: [call.5000.35287705] Found CallConnection(2018.0) for device 2018. 12:21:42:318 CTIOS1-ctios Trace: >>CG:[call.5000.35287705]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287705 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287705 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287705) 12:21:42:319 CTIOS1-ctios Trace: >>CG:[call.5000.35287705]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287705 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:994876 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287705 Trnk#:0 TrnkGrp#:0) 12:21:42:986 CTIOS1-ctios Trace: [call.5000.35287705] Found CallConnection(2018.0) for device 2018. 12:21:43:034 CTIOS1-ctios Trace: [call.5000.35287705] Found CallConnection(2018.0) for device 2018. 12:21:44:106 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(4051.0) for device 4051. 12:21:44:107 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(4051.0) for device 4051. 12:21:44:122 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:21:44:122 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:44:122 CTIOS1-ctios Trace: >>CG:[call.5000.35287543]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287543 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4051 HldgDevID:4051 MsgID:eCallHeldEvent DvrKey:call.5000.35287543) 12:21:44:122 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(4051.0). 12:21:44:122 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c0008) 12:21:44:122 CTIOS1-ctios Trace: [call.5000.16788669.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c0008) 12:21:44:122 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eHold),Msk(0) 12:21:44:122 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(683c0008) 12:21:44:122 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eButtonEnablementMaskChange,Msk(683c0008) 12:21:44:123 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]: eCallHeldEvent,Msk(683c0008) 12:21:44:305 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.4043.2.0) for device 4042. 12:21:44:306 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.4043.2.0) for device 4042. 12:21:44:322 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:21:44:322 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:44:323 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788669 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4051 RetrvDevID:4051 MsgID:eCallRetrievedEvent DvrKey:call.5000.16788669) 12:21:44:323 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0). 12:21:44:323 CTIOS1-ctios Trace: [call.5000.16788669.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:21:44:323 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:21:44:323 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:21:44:323 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788669 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788669 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4051 NewConnDevID:4051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788669 ecc:(...)) 12:21:44:324 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788669 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4042.4043.2 CallngDevID:4051 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:4042 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788669 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:4042.4043.2) 12:21:44:324 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0). 12:21:44:324 CTIOS1-ctios Trace: [call.5000.16788669.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:21:44:324 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:21:44:324 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:21:44:324 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:21:44:324 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:21:44:324 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:21:44:324 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:21:44:324 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eCallRetrievedEvent,Msk(683c1840) 12:21:44:324 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eCallDataUpdateEvent,Msk(683c1840) 12:21:44:324 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:21:44:324 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:21:44:324 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:21:44:324 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eCallEstablishedEvent,Msk(683c1840) 12:21:44:353 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.16788669.4051]:eSetCallDataRequest 12:21:44:358 CTIOS1-ctios Trace: >>CG:[call.5000.16788669.4051]:eSetCallDataConf(UniqObjID:call.5000.16788669.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:21:44:399 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.16788669.4051]:eSetCallDataRequest 12:21:44:404 CTIOS1-ctios Trace: >>CG:[call.5000.16788669.4051]:eSetCallDataConf(UniqObjID:call.5000.16788669.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:21:44:571 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:21:44:572 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:21:44:575 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.4043.2.0) for device 4042. 12:21:44:576 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.4043.2.0) for device 4042. 12:21:52:269 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2240 ANI:5559710013 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1333 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1333 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1678) 12:21:52:269 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][]:eAgentPrecallEvent 12:21:52:272 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:0) 12:21:52:272 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:52:272 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eReserved),Msk(0) 12:21:52:272 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.298]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:21:52:272 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.298]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:21:52:343 CTIOS1-ctios Trace: >>CG:[call.5000.35287712]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287712 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5559710013 DNIS:2240 Dialed#:3009 ConnDevID:5559710013 RCallKeyDay:151064 RCallKeyCID:1333 MsgID:eCallBeginEvent DvrKey:call.5000.35287712 ecc:(...) ICMEntUniqID:icm.151064.1333 RCallKeySeq#:2) 12:21:52:344 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287712 12:21:52:344 CTIOS1-ctios Trace: >>CG:[call.5000.35287712]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287712 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:5559710013 AlrtgDevID:(null) CallngDevID:5559710013 CalldDevID:2240 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287712 Trnk#:0 TrnkGrp#:0) 12:21:52:344 CTIOS1-ctios Trace: [call.5000.35287712]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 5559710013. 12:21:52:344 CTIOS1-ctios Trace: CallConnection(5559710013.1) created AgentObject (Device) for DeviceID(5559710013). 12:21:52:344 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:21:52:344 CTIOS1-ctios Trace: Added CallConnection(5559710013.1). 12:21:52:344 CTIOS1-ctios Trace: [call.5000.35287712]::CreateCallConnection(): CallConnection(5559710013.1) created successfully. 12:21:52:344 CTIOS1-ctios Trace: >>CG:[call.5000.35287712]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287712 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:5559710013 AlrtgDevID:2240 CallngDevID:5559710013 CalldDevID:2240 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287712 Trnk#:0 TrnkGrp#:0) 12:21:52:344 CTIOS1-ctios Trace: [call.5000.35287712] Found CallConnection(5559710013.1) for device 5559710013. 12:21:52:344 CTIOS1-ctios Trace: [call.5000.35287712]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2240. 12:21:52:344 CTIOS1-ctios Trace: [call.5000.35287712] CallConnection(5559710013.1) found DeviceID(2240) AgentID(298). 12:21:52:344 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:21:52:344 CTIOS1-ctios Trace: Added CallConnection(5559710013.1). 12:21:52:344 CTIOS1-ctios Trace: [call.5000.35287712]::CreateCallConnection(): CallConnection(5559710013.1) created successfully. 12:21:52:344 CTIOS1-ctios Trace: [call.5000.35287712.2240] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2240), Button Mask(0x683f0001) 12:21:52:344 CTIOS1-ctios Trace: [call.5000.35287712.2240] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:21:52:344 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287712.2240]:eCallBeginEvent 12:21:52:345 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287712.2240]:eButtonEnablementMaskChange,Msk(683f0001) 12:21:52:345 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287712.2240]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:21:52:349 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:0) 12:21:52:349 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:21:52:349 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eTalking),Msk(0) 12:21:52:349 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.298]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:52:349 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.298]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:21:52:349 CTIOS1-ctios Trace: >>CG:[call.5000.35287712]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287712 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287712 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5559710013 NewConnDevID:5559710013 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287712 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518511))) 12:21:52:349 CTIOS1-ctios Trace: >>CG:[call.5000.35287712]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287712 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2240 CallngDevID:5559710013 CalldDevID:2240 LstRedirDevID:(null) AnsDevID:2240 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287712 Trnk#:0 TrnkGrp#:0) 12:21:52:349 CTIOS1-ctios Trace: [call.5000.35287712] Found CallConnection(5559710013.1). 12:21:52:349 CTIOS1-ctios Trace: [call.5000.35287712] Found CallConnection(5559710013.1). 12:21:52:349 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287712.2240]:eCallDataUpdateEvent,Msk(683f0001) 12:21:52:349 CTIOS1-ctios Trace: [call.5000.35287712.5559710013] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(5559710013), Button Mask(0xbf01a6) 12:21:52:349 CTIOS1-ctios Trace: [call.5000.35287712.2240] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2240), Button Mask(0x68bf01a6) 12:21:52:349 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287712.2240]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:21:52:350 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287712.2240]:eCallEstablishedEvent,Msk(68bf01a6) 12:21:52:379 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][call.5000.35287712.2240]:eSetCallDataRequest 12:21:52:385 CTIOS1-ctios Trace: >>CG:[call.5000.35287712]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287712 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287712 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5559710013 NewConnDevID:5559710013 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287712 ecc:(...)) 12:21:52:386 CTIOS1-ctios Trace: >>CG:[call.5000.35287712.2240]:eSetCallDataConf(UniqObjID:call.5000.35287712.2240 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER53-4112-2404) 12:21:52:386 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287712.2240]:eCallDataUpdateEvent,Msk(68bf01a6) 12:21:52:879 CTIOS1-ctios Trace: [call.5000.35287712] Found CallConnection(2240.0) for device 2240. 12:21:52:881 CTIOS1-ctios Trace: [call.5000.35287712] Found CallConnection(2240.0) for device 2240. 12:21:54:865 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][agent.5000.262]:eSetAgentStateRequest(eAvailable) 12:21:54:872 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:1) 12:21:54:872 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:21:54:874 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:21:54:874 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:21:54:874 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:21:54:875 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eSetAgentStateConf(UniqObjID:agent.5000.262 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2496-3404) 12:21:54:875 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eSetAgentStateConf 12:21:55:216 CTIOS1-ctios Trace: >>CG:[call.5000.35287709]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287709 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287709 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:915817 ConnDevID:2003 NewConnDevID:2003 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287709) 12:21:55:216 CTIOS1-ctios Trace: >>CG:[call.5000.35287709]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287709 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2003 CallngDevID:2003 CalldDevID:915817 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287709) 12:21:55:216 CTIOS1-ctios Trace: [call.5000.35287709] Found CallConnection(2003.0) for device 2003. 12:21:55:444 CTIOS1-ctios Trace: >>CG:[call.5000.35287709]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287709 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287709 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2003 NewConnDevID:2003 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287709) 12:21:55:444 CTIOS1-ctios Trace: >>CG:[call.5000.35287709]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287709 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:915817 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287709 Trnk#:0 TrnkGrp#:0) 12:21:55:848 CTIOS1-ctios Trace: [call.5000.35287709] Found CallConnection(2003.0) for device 2003. 12:21:55:895 CTIOS1-ctios Trace: [call.5000.35287709] Found CallConnection(2003.0) for device 2003. 12:21:57:867 CTIOS1-ctios Trace: >>CG:[call.5000.35287709]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287709 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:15817 CallngDevID:2003 CalldDevID:915817 LstRedirDevID:(null) AnsDevID:15817 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287709 Trnk#:0 TrnkGrp#:0) 12:21:57:867 CTIOS1-ctios Trace: [call.5000.35287709] Found CallConnection(2003.0). 12:21:57:867 CTIOS1-ctios Trace: [call.5000.35287709.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf01a6) 12:22:01:846 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][call.5000.35287197.2192]:eSingleStepTransferRequest 12:22:01:857 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.0) for device 2192. 12:22:01:858 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.0) for device 2192. 12:22:01:881 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2192 HldgDevID:2192 MsgID:eCallHeldEvent DvrKey:call.5000.35287197) 12:22:01:881 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.0). 12:22:01:881 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283c0008) 12:22:01:881 CTIOS1-ctios Trace: >>CG:[call.5000.2130706753]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706753 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2192 RCallKeyDay:151064 RCallKeyCID:1232 MsgID:eCallBeginEvent DvrKey:call.5000.2130706753 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517287)) ICMEntUniqID:icm.151064.1232 RCallKeySeq#:6) 12:22:01:881 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706753 12:22:01:882 CTIOS1-ctios Trace: >>CG:[call.5000.2130706753]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706753 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2192 CallngDevID:2192 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706753 COCConnCID:35287197 COCCallConnDevIDTyp:0 COCCallConnDevID:2192) 12:22:01:882 CTIOS1-ctios Trace: [call.5000.2130706753] CallConnection(2192.0) found DeviceID(2192) AgentID(278). 12:22:01:882 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:22:01:882 CTIOS1-ctios Trace: Added CallConnection(2192.0). 12:22:01:882 CTIOS1-ctios Trace: [call.5000.2130706753]::CreateCallConnection(): CallConnection(2192.0) created successfully. 12:22:01:882 CTIOS1-ctios Trace: [call.5000.2130706753.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283c1000) 12:22:01:882 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283c1000) 12:22:01:882 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:22:01:882 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:01:883 CTIOS1-ctios Trace: >>CG:[call.5000.2130706753]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706753 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706753 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2193 ConnDevID:2192 NewConnDevID:2192 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706753 ecc:(...)) 12:22:01:883 CTIOS1-ctios Trace: >>CG:[call.5000.2130706753]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706753 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2192 CallngDevID:2192 CalldDevID:2192 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706753 CalldDevIDFull:2192.2193.2) 12:22:01:883 CTIOS1-ctios Trace: [call.5000.2130706753] Found CallConnection(2192.0) for device 2192. 12:22:01:883 CTIOS1-ctios Trace: >>CG:[call.5000.2130706753]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706753 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706753 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:56485 DNIS:2193 ConnDevID:2192 NewConnDevID:2192 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706753 ecc:(...)) 12:22:01:885 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(283c0008) 12:22:01:885 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]: eCallHeldEvent,Msk(283c0008) 12:22:01:885 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706753.2192]:eButtonEnablementMaskChange,Msk(283c1000) 12:22:01:885 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(283c1000) 12:22:01:886 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706753.2192]:eCallBeginEvent,Msk(283c1000) 12:22:01:886 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706753.2192]:eCallServiceInitiatedEvent,Msk(283c1000) 12:22:01:886 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eTalking),Msk(0) 12:22:01:886 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.278]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:22:01:886 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.278]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:22:01:886 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706753.2192]:eCallDataUpdateEvent,Msk(283c1000) 12:22:01:886 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706753.2192]:eCallOriginatedEvent,Msk(283c1000) 12:22:01:886 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706753.2192]:eCallDataUpdateEvent,Msk(283c1000) 12:22:01:887 CTIOS1-ctios Trace: >>CG:[call.5000.2130706753]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706753 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2192 AlrtgDevID:(null) CallngDevID:2192 CalldDevID:2192 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706753 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:2192.2193.2) 12:22:01:887 CTIOS1-ctios Trace: [call.5000.2130706753] Found CallConnection(2192.0) for device 2192. 12:22:01:887 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283c1000) 12:22:01:887 CTIOS1-ctios Trace: >>CG:[call.5000.2130706753]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706753 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2192 AlrtgDevID:2192 CallngDevID:2192 CalldDevID:2192 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706753 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:2192.2193.2 CalldDevIDFull:2192.2193.2) 12:22:01:887 CTIOS1-ctios Trace: [call.5000.2130706753] Found CallConnection(2192.0) for device 2192. 12:22:01:887 CTIOS1-ctios Trace: [call.5000.2130706753.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283c0001) 12:22:01:887 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283c0008) 12:22:01:887 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287197 NumParties:1 SecDevIDTyp:0 SecCID:2130706753 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:1 LineTyp:10 SGPri:0 MonID:0 PriDevID:56485 SecDevID:2192 TfrgDevID:2192 TfrdDevID:2192 MsgID:eCallTransferredEvent DvrKey:call.5000.35287197 TfrdDevIDFull:2192.2193.2ConnectedParty[1]:(ConnPtyCID:35287197 ConnPtyDevIDTyp:1 ConnPtyDevID:56485)) 12:22:01:887 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.0). 12:22:01:887 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283f0001) 12:22:01:887 CTIOS1-ctios Trace: [call.5000.2130706753.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283f0001) 12:22:01:888 CTIOS1-ctios Trace: >>CG:[call.5000.2130706753]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287197 NumParties:1 SecDevIDTyp:0 SecCID:2130706753 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:1 LineTyp:10 SGPri:0 MonID:0 PriDevID:56485 SecDevID:2192 TfrgDevID:2192 TfrdDevID:2192 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706753 TfrdDevIDFull:2192.2193.2ConnectedParty[1]:(ConnPtyCID:35287197 ConnPtyDevIDTyp:1 ConnPtyDevID:56485)) 12:22:01:888 CTIOS1-ctios Trace: [call.5000.2130706753]::FindTransferCommonDeviceID Found Transferring Device [2192] on both [call.5000.35287197] and [call.5000.2130706753]. 12:22:01:888 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.0). 12:22:01:888 CTIOS1-ctios Trace: [call.5000.2130706753] Found CallConnection(2192.0). 12:22:01:888 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283f0001) 12:22:01:888 CTIOS1-ctios Trace: [call.5000.2130706753.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283f0001) 12:22:01:888 CTIOS1-ctios Trace: [call.5000.2130706753.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283f0001) 12:22:01:888 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.0). 12:22:01:888 CTIOS1-ctios Trace: Removed CallConnection(2192.0). 12:22:01:888 CTIOS1-ctios Trace: Added CallConnection(56485.1). 12:22:01:888 CTIOS1-ctios Trace: [call.5000.2130706753] Moved CallConnection[56485.1] from [call.5000.35287197] to [call.5000.2130706753]. 12:22:01:888 CTIOS1-ctios Trace: [call.5000.2130706753.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x283f0001) 12:22:01:888 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:1 ConnDevID:56485 MsgID:eCallEndEvent DvrKey:call.5000.35287197) 12:22:01:888 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287197 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:22:01:888 CTIOS1-ctios Trace: >>CG:[call.5000.2130706753]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706753 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287197 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2192 NewConnDevID:2192 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706753) 12:22:01:888 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2192 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197) 12:22:01:889 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:2192 ConnDevID:56485 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197 ecc:(...)) 12:22:01:889 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(283c1000) 12:22:01:889 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706753.2192]:eCallDeliveredEvent(LCS:Unknown),Msk(283c1000) 12:22:01:889 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706753.2192]:eButtonEnablementMaskChange,Msk(283c0001) 12:22:01:889 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(283c0008) 12:22:01:889 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706753.2192]:eCallDeliveredEvent(LCS:Unknown),Msk(283c0001) 12:22:01:889 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(283f0001) 12:22:01:889 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706753.2192]:eButtonEnablementMaskChange,Msk(283f0001) 12:22:01:889 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallTransferredEvent,Msk(283f0001) 12:22:01:889 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(283f0001) 12:22:01:889 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706753.2192]:eButtonEnablementMaskChange,Msk(283f0001) 12:22:01:889 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallTransferredEvent,Msk(283f0001) 12:22:01:889 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706753.2192]:eButtonEnablementMaskChange,Msk(283f0001) 12:22:01:889 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallEndEvent 12:22:01:889 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706753.2192]:eButtonEnablementMaskChange,Msk(283f0001) 12:22:01:889 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706753.2192]:eCallTransferredEvent,Msk(283f0001) 12:22:01:890 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706753.2192]:eCallDataUpdateEvent,Msk(283f0001) 12:22:01:890 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(283f0001) 12:22:01:890 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(283f0001) 12:22:01:892 CTIOS1-ctios Trace: >>CG:[call.5000.35287197.2192]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35287197 NewConnDevIDTyp:0 NewConnDevID:2192 UniqObjID:call.5000.35287197.2192 MsgID:eTransferCallConf TgtCILClntID:bancomer17-3864-3396) 12:22:01:892 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eTransferCallConf,Msk(283f0001) 12:22:02:481 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0) for device 4111. 12:22:02:482 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0) for device 4111. 12:22:02:487 CTIOS1-ctios Trace: [call.5000.35287688] Found CallConnection(2306.0) for device 2306. 12:22:02:487 CTIOS1-ctios Trace: [call.5000.35287688] Found CallConnection(2306.0) for device 2306. 12:22:02:492 CTIOS1-ctios Trace: >>CG:[call.5000.16788672]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788672 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788672 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4111 NewConnDevID:4111 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788672 ecc:(...)) 12:22:02:492 CTIOS1-ctios Trace: >>CG:[call.5000.16788672]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788672 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2306 CallngDevID:4111 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:2306 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788672 Trnk#:0 TrnkGrp#:0) 12:22:02:492 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0). 12:22:02:492 CTIOS1-ctios Trace: [call.5000.16788672.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1840) 12:22:02:492 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1840) 12:22:02:492 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1840) 12:22:02:493 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:22:02:493 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:02:493 CTIOS1-ctios Trace: >>CG:[call.5000.16788672]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:16788672 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4111 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.16788672) 12:22:02:493 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0). 12:22:02:493 CTIOS1-ctios Trace: [call.5000.16788672.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c0008) 12:22:02:493 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c0008) 12:22:02:493 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eCallDataUpdateEvent,Msk(683c1840) 12:22:02:493 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eButtonEnablementMaskChange,Msk(683c1840) 12:22:02:493 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(683c1840) 12:22:02:493 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(683c1840) 12:22:02:493 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eCallEstablishedEvent,Msk(683c1840) 12:22:02:493 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eHold),Msk(0) 12:22:02:493 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eButtonEnablementMaskChange,Msk(683c0008) 12:22:02:493 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(683c0008) 12:22:02:493 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]: eCallHeldEvent,Msk(683c0008) 12:22:02:517 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:22:02:517 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:02:517 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:22:02:517 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287587 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4111 RetrvDevID:4111 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287587) 12:22:02:517 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.16788672.4111]:eSetCallDataRequest 12:22:02:517 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0). 12:22:02:517 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1800) 12:22:02:517 CTIOS1-ctios Trace: [call.5000.16788672.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1800) 12:22:02:517 CTIOS1-ctios Trace: [call.5000.16788672.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1800) 12:22:02:517 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(683c1800) 12:22:02:517 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eButtonEnablementMaskChange,Msk(683c1800) 12:22:02:517 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eButtonEnablementMaskChange,Msk(683c1800) 12:22:02:517 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eCallRetrievedEvent,Msk(683c1800) 12:22:02:522 CTIOS1-ctios Trace: >>CG:[call.5000.16788672.4111]:eSetCallDataConf(UniqObjID:call.5000.16788672.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:22:02:523 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0) for device 4111. 12:22:02:523 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0) for device 4111. 12:22:02:545 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287587.4111]:eSetCallDataRequest 12:22:02:550 CTIOS1-ctios Trace: >>CG:[call.5000.35287587.4111]:eSetCallDataConf(UniqObjID:call.5000.35287587.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:22:02:694 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:56485 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197 ecc:(...)) 12:22:02:695 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:1 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2192.2193.2 CallngDevID:56485 CalldDevID:2192 LstRedirDevID:(null) AnsDevID:2192 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287197 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:2192.2193.2) 12:22:02:695 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(56485.1). 12:22:02:695 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.0). 12:22:02:695 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:02:695 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0xbf01a6) 12:22:02:695 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:02:695 CTIOS1-ctios Trace: [call.5000.35287197.56485] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(56485), Button Mask(0xbf01a6) 12:22:02:695 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(283f0001) 12:22:02:695 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(bf01a6) 12:22:02:695 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallEstablishedEvent,Msk(bf01a6) 12:22:02:698 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0) for device 2192. 12:22:02:705 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0) for device 2192. 12:22:02:724 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][call.5000.35287197.2192]:eSetCallDataRequest 12:22:02:729 CTIOS1-ctios Trace: >>CG:[call.5000.35287197.2192]:eSetCallDataConf(UniqObjID:call.5000.35287197.2192 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3864-3396) 12:22:03:243 CTIOS1-ctios Trace: [call.5000.35287688] Found CallConnection(2306.0) for device 2306. 12:22:03:436 CTIOS1-ctios Trace: [call.5000.35287688] Found CallConnection(2306.0) for device 2306. 12:22:04:486 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2096 ANI:70 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1335 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1335 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1681) 12:22:04:490 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:22:04:491 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:04:492 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:22:04:492 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:22:04:594 CTIOS1-ctios Trace: >>CG:[call.5000.35287721]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287721 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:70 DNIS:2096 Dialed#:3009 ConnDevID:70 RCallKeyDay:151064 RCallKeyCID:1335 MsgID:eCallBeginEvent DvrKey:call.5000.35287721 ecc:(...) ICMEntUniqID:icm.151064.1335 RCallKeySeq#:2) 12:22:04:594 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287721 12:22:04:594 CTIOS1-ctios Trace: >>CG:[call.5000.35287721]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287721 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:70 AlrtgDevID:(null) CallngDevID:70 CalldDevID:2096 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287721 Trnk#:0 TrnkGrp#:0) 12:22:04:595 CTIOS1-ctios Trace: [call.5000.35287721]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 70. 12:22:04:595 CTIOS1-ctios Trace: CallConnection(70.1) created AgentObject (Device) for DeviceID(70). 12:22:04:595 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:22:04:595 CTIOS1-ctios Trace: Added CallConnection(70.1). 12:22:04:595 CTIOS1-ctios Trace: [call.5000.35287721]::CreateCallConnection(): CallConnection(70.1) created successfully. 12:22:04:596 CTIOS1-ctios Trace: >>CG:[call.5000.35287721]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287721 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:70 AlrtgDevID:2096 CallngDevID:70 CalldDevID:2096 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287721 Trnk#:0 TrnkGrp#:0) 12:22:04:596 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(70.1) for device 70. 12:22:04:596 CTIOS1-ctios Trace: [call.5000.35287721]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2096. 12:22:04:596 CTIOS1-ctios Trace: [call.5000.35287721] CallConnection(70.1) found DeviceID(2096) AgentID(238). 12:22:04:596 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:22:04:596 CTIOS1-ctios Trace: Added CallConnection(70.1). 12:22:04:596 CTIOS1-ctios Trace: [call.5000.35287721]::CreateCallConnection(): CallConnection(70.1) created successfully. 12:22:04:596 CTIOS1-ctios Trace: [call.5000.35287721.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x203f0001) 12:22:04:596 CTIOS1-ctios Trace: [call.5000.35287721.2096] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:22:04:671 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:22:04:671 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:04:671 CTIOS1-ctios Trace: >>CG:[call.5000.35287721]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287721 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287721 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:70 NewConnDevID:70 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287721 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518524))) 12:22:04:672 CTIOS1-ctios Trace: >>CG:[call.5000.35287721]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287721 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:70 CalldDevID:2096 LstRedirDevID:(null) AnsDevID:2096 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287721 Trnk#:0 TrnkGrp#:0) 12:22:04:672 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(70.1). 12:22:04:672 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(70.1). 12:22:04:672 CTIOS1-ctios Trace: [call.5000.35287721.70] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(70), Button Mask(0xbf01a6) 12:22:04:672 CTIOS1-ctios Trace: [call.5000.35287721.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf01a6) 12:22:04:672 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:22:04:672 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:22:04:706 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2096.0) for device 2096. 12:22:04:706 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2096.0) for device 2096. 12:22:04:709 CTIOS1-ctios Trace: >>CG:[call.5000.35287721]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287721 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287721 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:70 NewConnDevID:70 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287721 ecc:(...)) 12:22:15:136 CTIOS1-ctios Trace: >>CG:[agent.5000.208]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5015 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2072 AGID:208 AGInstr:2072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.208 AGAvailStatus:1) 12:22:15:136 CTIOS1-ctios Trace: [agent.5000.208] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:15:136 CTIOS1-ctios Trace: >>CG:[call.5000.35287724]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287724 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2072 MsgID:eCallBeginEvent DvrKey:call.5000.35287724 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518534))) 12:22:15:136 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287724 12:22:15:136 CTIOS1-ctios Trace: >>CG:[call.5000.35287724]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287724 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2072 CallngDevID:2072 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287724) 12:22:15:136 CTIOS1-ctios Trace: [call.5000.35287724] CallConnection(2072.0) found DeviceID(2072) AgentID(208). 12:22:15:136 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:22:15:136 CTIOS1-ctios Trace: Added CallConnection(2072.0). 12:22:15:136 CTIOS1-ctios Trace: [call.5000.35287724]::CreateCallConnection(): CallConnection(2072.0) created successfully. 12:22:15:136 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:22:15:136 CTIOS1-ctios Trace: [call.5000.35287724.2072] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2072), Button Mask(0x20bf0002) 12:22:15:137 CTIOS1-ctios Trace: >>CG:[agent.5000.208]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5015 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2072 AGID:208 AGInstr:2072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.208 AGAvailStatus:0) 12:22:15:137 CTIOS1-ctios Trace: [agent.5000.208] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:15:137 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.208]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:22:15:137 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.208]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:22:15:137 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.208]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:22:15:138 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.208]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:22:16:977 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:22:16:977 CTIOS1-ctios Trace: [call.5000.35287544] Found CallConnection(2150.0) for device 2150. 12:22:16:979 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287544 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2150 RelDevID:2150 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287544) 12:22:16:979 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:16:979 CTIOS1-ctios Trace: [call.5000.35287526.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:22:16:979 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287544 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:34 RelDevID:34 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287544) 12:22:16:979 CTIOS1-ctios Trace: [call.5000.35287526.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:22:16:979 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287544 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:34 MsgID:eCallClearedEvent DvrKey:call.5000.35287544) 12:22:16:979 CTIOS1-ctios Trace: >>CG:[call.5000.35287544]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287544 ConnDevIDTyp:1 ConnDevID:34 MsgID:eCallEndEvent DvrKey:call.5000.35287544) 12:22:16:979 CTIOS1-ctios Trace: [call.5000.35287526.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:22:16:979 CTIOS1-ctios Trace: Removed CallConnection(2150.0). 12:22:16:979 CTIOS1-ctios Trace: Removed CallConnection(34.1). 12:22:16:979 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287544 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:22:16:979 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:22:16:980 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:22:16:980 CTIOS1-ctios Trace: [call.5000.35287526.2150] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x8bf001a) 12:22:16:980 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.264]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:22:16:980 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.264]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:22:18:884 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287526 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:2150.2151.2 RetrvDevID:2150 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287526 RetrvDevIDFull:2150.2151.2) 12:22:18:884 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2150.2151.2.0). 12:22:18:885 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:22:18:885 CTIOS1-ctios Trace: [call.5000.35287526.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x8bf01b6) 12:22:18:885 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:22:18:889 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2150.2151.2.0) for device 2150. 12:22:18:896 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2150.2151.2.0) for device 2150. 12:22:21:581 CTIOS1-ctios Trace: >>CG:[call.5000.35287724]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287724 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287724 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:58032270 ConnDevID:2072 NewConnDevID:2072 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287724) 12:22:21:582 CTIOS1-ctios Trace: >>CG:[call.5000.35287724]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287724 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2072 CallngDevID:2072 CalldDevID:58032270 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287724) 12:22:21:582 CTIOS1-ctios Trace: [call.5000.35287724] Found CallConnection(2072.0) for device 2072. 12:22:23:785 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.4040.2.0) for device 4039. 12:22:23:785 CTIOS1-ctios Trace: [call.5000.35287533] Found CallConnection(4039.4040.2.0) for device 4039. 12:22:23:816 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287533 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4039.4040.2 RelDevID:4039 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287533 RelDevIDFull:4039.4040.2) 12:22:23:816 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:23:816 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:22:23:816 CTIOS1-ctios Trace: Removed CallConnection(4039.4040.2.0). 12:22:23:816 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:22:23:816 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287533 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9515129300 RelDevID:9515129300 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287533) 12:22:23:816 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287533 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9515129300 MsgID:eCallClearedEvent DvrKey:call.5000.35287533) 12:22:23:817 CTIOS1-ctios Trace: >>CG:[call.5000.35287533]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287533 ConnDevIDTyp:1 ConnDevID:9515129300 MsgID:eCallEndEvent DvrKey:call.5000.35287533) 12:22:23:817 CTIOS1-ctios Trace: Removed CallConnection(9515129300.1). 12:22:23:817 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287533 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:22:23:817 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:22:23:817 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287533.4039]:eCallEndEvent 12:22:23:817 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:22:26:592 CTIOS1-ctios Trace: >>CG:[call.5000.35287724]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287724 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287724 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2072 NewConnDevID:2072 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287724) 12:22:26:592 CTIOS1-ctios Trace: >>CG:[call.5000.35287724]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287724 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:58032270 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287724 Trnk#:0 TrnkGrp#:0) 12:22:26:597 CTIOS1-ctios Trace: [call.5000.35287724] Found CallConnection(2072.0) for device 2072. 12:22:26:604 CTIOS1-ctios Trace: [call.5000.35287724] Found CallConnection(2072.0) for device 2072. 12:22:27:289 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:22:27:289 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:27:290 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287612 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4039 RetrvDevID:4039 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287612) 12:22:27:290 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0). 12:22:27:290 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf01a6) 12:22:27:290 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eTalking),Msk(0) 12:22:27:290 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:22:27:290 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eCallRetrievedEvent,Msk(68bf01a6) 12:22:27:297 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0) for device 4039. 12:22:27:298 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0) for device 4039. 12:22:27:307 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35287612.4039]:eSetCallDataRequest 12:22:27:311 CTIOS1-ctios Trace: >>CG:[call.5000.35287612.4039]:eSetCallDataConf(UniqObjID:call.5000.35287612.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:22:27:519 CTIOS1-ctios Trace: >>CG:[call.5000.35287724]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287724 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:58032270 CallngDevID:2072 CalldDevID:58032270 LstRedirDevID:(null) AnsDevID:58032270 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287724 Trnk#:0 TrnkGrp#:0) 12:22:27:519 CTIOS1-ctios Trace: [call.5000.35287724] Found CallConnection(2072.0). 12:22:27:519 CTIOS1-ctios Trace: [call.5000.35287724.2072] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2072), Button Mask(0x20bf01a6) 12:22:27:544 CTIOS1-ctios Trace: >>CG:[call.5000.35287724]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287724 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287724 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2072 NewConnDevID:2072 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287724) 12:22:29:344 CTIOS1-ctios Trace: [call.5000.35287564] Found CallConnection(4108.0) for device 4108. 12:22:29:344 CTIOS1-ctios Trace: [call.5000.35287564] Found CallConnection(4108.0) for device 4108. 12:22:29:368 CTIOS1-ctios Trace: >>CG:[call.5000.35287564]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287564 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4108 RelDevID:4108 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287564) 12:22:29:368 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:29:368 CTIOS1-ctios Trace: >>CG:[call.5000.35287564]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287564 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9212142307 RelDevID:9212142307 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287564) 12:22:29:368 CTIOS1-ctios Trace: >>CG:[call.5000.35287564]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287564 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9212142307 MsgID:eCallClearedEvent DvrKey:call.5000.35287564) 12:22:29:369 CTIOS1-ctios Trace: >>CG:[call.5000.35287564]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287564 ConnDevIDTyp:1 ConnDevID:9212142307 MsgID:eCallEndEvent DvrKey:call.5000.35287564) 12:22:29:369 CTIOS1-ctios Trace: Removed CallConnection(9212142307.1). 12:22:29:369 CTIOS1-ctios Trace: Removed CallConnection(4108.0). 12:22:29:369 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287564 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:22:29:369 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:1) 12:22:29:369 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:22:29:369 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287564.4108]:eCallConnectionClearedEvent,Msk(3c0000) 12:22:29:369 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287564.4108]:eCallConnectionClearedEvent,Msk(3c0000) 12:22:29:369 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287564.4108]:eCallClearedEvent,Msk(3c0000) 12:22:29:370 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287564.4108]:eCallEndEvent 12:22:29:370 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:22:30:621 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0) for device 4111. 12:22:30:622 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0) for device 4111. 12:22:30:637 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:22:30:637 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:30:638 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287587 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4111 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.35287587) 12:22:30:638 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0). 12:22:30:638 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c0008) 12:22:30:638 CTIOS1-ctios Trace: [call.5000.16788672.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c0008) 12:22:30:638 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eHold),Msk(0) 12:22:30:638 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(683c0008) 12:22:30:638 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eButtonEnablementMaskChange,Msk(683c0008) 12:22:30:638 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]: eCallHeldEvent,Msk(683c0008) 12:22:30:776 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.35287481.2204]:eSetCallDataRequest 12:22:30:780 CTIOS1-ctios Trace: >>CG:[call.5000.35287481]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287481 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287481 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4626068700 NewConnDevID:4626068700 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287481 ecc:(...)) 12:22:30:780 CTIOS1-ctios Trace: >>CG:[call.5000.35287481.2204]:eSetCallDataConf(UniqObjID:call.5000.35287481.2204 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER43-4084-3052) 12:22:30:780 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287481.2204]:eCallDataUpdateEvent,Msk(68bf01a6) 12:22:30:803 CTIOS1-ctios Trace: [call.5000.35287688] Found CallConnection(2306.0) for device 2306. 12:22:30:803 CTIOS1-ctios Trace: [call.5000.35287688] Found CallConnection(2306.0) for device 2306. 12:22:30:813 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:22:30:814 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:30:814 CTIOS1-ctios Trace: >>CG:[call.5000.16788672]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788672 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4111 RetrvDevID:4111 MsgID:eCallRetrievedEvent DvrKey:call.5000.16788672) 12:22:30:814 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0). 12:22:30:814 CTIOS1-ctios Trace: [call.5000.16788672.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1840) 12:22:30:814 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1840) 12:22:30:814 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1840) 12:22:30:814 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:22:30:814 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eButtonEnablementMaskChange,Msk(683c1840) 12:22:30:814 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(683c1840) 12:22:30:814 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(683c1840) 12:22:30:815 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eCallRetrievedEvent,Msk(683c1840) 12:22:30:838 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.16788672.4111]:eSetCallDataRequest 12:22:30:843 CTIOS1-ctios Trace: >>CG:[call.5000.16788672.4111]:eSetCallDataConf(UniqObjID:call.5000.16788672.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:22:31:527 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0) for device 4111. 12:22:31:528 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0) for device 4111. 12:22:31:532 CTIOS1-ctios Trace: [call.5000.35287688] Found CallConnection(2306.0) for device 2306. 12:22:31:538 CTIOS1-ctios Trace: [call.5000.35287688] Found CallConnection(2306.0) for device 2306. 12:22:34:003 CTIOS1-ctios Trace: ->RCV[bancomer17-828-3444 a=436][agent.5000.436]:eSetAgentStateRequest(eNotReady) 12:22:34:016 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:22:34:016 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:22:34:016 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:22:34:016 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eSetAgentStateConf(UniqObjID:agent.5000.436 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-828-3444) 12:22:34:017 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eSetAgentStateConf 12:22:34:092 CTIOS1-ctios Trace: [call.5000.35287709] Found CallConnection(2003.0) for device 2003. 12:22:34:093 CTIOS1-ctios Trace: [call.5000.35287709] Found CallConnection(2003.0) for device 2003. 12:22:34:117 CTIOS1-ctios Trace: >>CG:[call.5000.35287709]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287709 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2003 RelDevID:2003 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287709) 12:22:34:117 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:34:118 CTIOS1-ctios Trace: >>CG:[call.5000.35287709]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287709 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:15817 RelDevID:15817 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287709) 12:22:34:118 CTIOS1-ctios Trace: >>CG:[call.5000.35287709]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287709 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2003 MsgID:eCallClearedEvent DvrKey:call.5000.35287709) 12:22:34:118 CTIOS1-ctios Trace: >>CG:[call.5000.35287709]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287709 ConnDevIDTyp:0 ConnDevID:2003 MsgID:eCallEndEvent DvrKey:call.5000.35287709) 12:22:34:118 CTIOS1-ctios Trace: Removed CallConnection(2003.0). 12:22:34:118 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287709 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:22:34:118 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:1) 12:22:34:118 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:22:34:118 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.214]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:22:34:119 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.214]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:22:45:370 CTIOS1-ctios Trace: ->RCV[BANCOMER41-2344-3928 a=229][agent.5000.229]:eSetAgentStateRequest(eAvailable) 12:22:45:377 CTIOS1-ctios Trace: >>CG:[agent.5000.229]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5075 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2051 AGID:229 AGInstr:2051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.229 AGAvailStatus:1) 12:22:45:377 CTIOS1-ctios Trace: [agent.5000.229] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:22:45:377 CTIOS1-ctios Trace: <-SND[BANCOMER41-2344-3928][agent.5000.229]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:22:45:377 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:22:45:377 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:22:45:378 CTIOS1-ctios Trace: >>CG:[agent.5000.229]:eSetAgentStateConf(UniqObjID:agent.5000.229 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER41-2344-3928) 12:22:45:378 CTIOS1-ctios Trace: <-SND[BANCOMER41-2344-3928][agent.5000.229]:eSetAgentStateConf 12:22:46:742 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:210 SGID:5054 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2156 ANI:10028 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1337 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1337 RCallKeySeq#:1 CallTypIDTag:5018 PreCallIIDTag:1683) 12:22:46:742 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][]:eAgentPrecallEvent 12:22:46:746 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:0) 12:22:46:746 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:46:747 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eReserved),Msk(0) 12:22:46:748 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.266]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:22:46:748 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.266]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:22:46:821 CTIOS1-ctios Trace: >>CG:[call.5000.35287733]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287733 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:10028 DNIS:2156 Dialed#:3009 ConnDevID:10028 RCallKeyDay:151064 RCallKeyCID:1337 MsgID:eCallBeginEvent DvrKey:call.5000.35287733 ecc:(...) ICMEntUniqID:icm.151064.1337 RCallKeySeq#:2) 12:22:46:821 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287733 12:22:46:821 CTIOS1-ctios Trace: >>CG:[call.5000.35287733]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287733 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:10028 AlrtgDevID:(null) CallngDevID:10028 CalldDevID:2156 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287733 Trnk#:0 TrnkGrp#:0) 12:22:46:821 CTIOS1-ctios Trace: [call.5000.35287733]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 10028. 12:22:46:821 CTIOS1-ctios Trace: CallConnection(10028.1) created AgentObject (Device) for DeviceID(10028). 12:22:46:821 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:22:46:821 CTIOS1-ctios Trace: Added CallConnection(10028.1). 12:22:46:821 CTIOS1-ctios Trace: [call.5000.35287733]::CreateCallConnection(): CallConnection(10028.1) created successfully. 12:22:46:821 CTIOS1-ctios Trace: >>CG:[call.5000.35287733]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287733 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:210 SGID:5054 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:10028 AlrtgDevID:2156 CallngDevID:10028 CalldDevID:2156 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287733 Trnk#:0 TrnkGrp#:0) 12:22:46:822 CTIOS1-ctios Trace: [call.5000.35287733] Found CallConnection(10028.1) for device 10028. 12:22:46:822 CTIOS1-ctios Trace: [call.5000.35287733]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2156. 12:22:46:822 CTIOS1-ctios Trace: [call.5000.35287733] CallConnection(10028.1) found DeviceID(2156) AgentID(266). 12:22:46:822 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:22:46:822 CTIOS1-ctios Trace: Added CallConnection(10028.1). 12:22:46:822 CTIOS1-ctios Trace: [call.5000.35287733]::CreateCallConnection(): CallConnection(10028.1) created successfully. 12:22:46:822 CTIOS1-ctios Trace: [call.5000.35287733.2156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2156), Button Mask(0x683f0001) 12:22:46:822 CTIOS1-ctios Trace: [call.5000.35287733.2156] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:22:46:822 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287733.2156]:eCallBeginEvent 12:22:46:822 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287733.2156]:eButtonEnablementMaskChange,Msk(683f0001) 12:22:46:822 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287733.2156]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:22:46:825 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:0) 12:22:46:825 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:46:825 CTIOS1-ctios Trace: >>CG:[call.5000.35287733]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287733 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287733 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10028 NewConnDevID:10028 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287733 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518566))) 12:22:46:826 CTIOS1-ctios Trace: >>CG:[call.5000.35287733]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287733 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2156 CallngDevID:10028 CalldDevID:2156 LstRedirDevID:(null) AnsDevID:2156 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287733 Trnk#:0 TrnkGrp#:0) 12:22:46:826 CTIOS1-ctios Trace: [call.5000.35287733] Found CallConnection(10028.1). 12:22:46:826 CTIOS1-ctios Trace: [call.5000.35287733] Found CallConnection(10028.1). 12:22:46:826 CTIOS1-ctios Trace: [call.5000.35287733.10028] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(10028), Button Mask(0xbf01a6) 12:22:46:826 CTIOS1-ctios Trace: [call.5000.35287733.2156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2156), Button Mask(0x68bf01a6) 12:22:46:826 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eTalking),Msk(0) 12:22:46:826 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.266]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:22:46:826 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.266]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:22:46:826 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287733.2156]:eCallDataUpdateEvent,Msk(683f0001) 12:22:46:826 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287733.2156]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:22:46:826 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287733.2156]:eCallEstablishedEvent,Msk(68bf01a6) 12:22:46:920 CTIOS1-ctios Trace: ->RCV[BANCOMER22-3924-3912 a=266][call.5000.35287733.2156]:eSetCallDataRequest 12:22:46:925 CTIOS1-ctios Trace: >>CG:[call.5000.35287733]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287733 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287733 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10028 NewConnDevID:10028 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287733 ecc:(...)) 12:22:46:926 CTIOS1-ctios Trace: >>CG:[call.5000.35287733.2156]:eSetCallDataConf(UniqObjID:call.5000.35287733.2156 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER22-3924-3912) 12:22:46:926 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287733.2156]:eCallDataUpdateEvent,Msk(68bf01a6) 12:22:47:370 CTIOS1-ctios Trace: [call.5000.35287733] Found CallConnection(2156.0) for device 2156. 12:22:47:378 CTIOS1-ctios Trace: [call.5000.35287733] Found CallConnection(2156.0) for device 2156. 12:22:49:383 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0) for device 4111. 12:22:49:383 CTIOS1-ctios Trace: [call.5000.16788672] Found CallConnection(4111.0) for device 4111. 12:22:49:389 CTIOS1-ctios Trace: >>CG:[call.5000.16788672]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788672 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4111 RelDevID:4111 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788672) 12:22:49:389 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:49:389 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:22:49:389 CTIOS1-ctios Trace: >>CG:[call.5000.16788672]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788672 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788672) 12:22:49:389 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:22:49:389 CTIOS1-ctios Trace: >>CG:[call.5000.16788672]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788672 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:2306 RelDevID:2306 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788672) 12:22:49:389 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:22:49:389 CTIOS1-ctios Trace: >>CG:[call.5000.16788672]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788672 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4111 MsgID:eCallClearedEvent DvrKey:call.5000.16788672) 12:22:49:389 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:22:49:389 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:22:49:389 CTIOS1-ctios Trace: >>CG:[call.5000.16788672]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:16788672 ConnDevIDTyp:0 ConnDevID:4111 MsgID:eCallEndEvent DvrKey:call.5000.16788672) 12:22:49:389 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:22:49:389 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:22:49:389 CTIOS1-ctios Trace: Removed CallConnection(4111.0). 12:22:49:389 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:22:49:389 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.16788672 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:22:49:389 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:22:49:389 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:22:49:389 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:22:49:389 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eCallClearedEvent,Msk(3c0000) 12:22:49:389 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:49:389 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:22:49:389 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788672.4111]:eCallEndEvent 12:22:49:389 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eHold),Msk(0) 12:22:49:392 CTIOS1-ctios Trace: [call.5000.35287688] Found CallConnection(2306.0) for device 2306. 12:22:49:393 CTIOS1-ctios Trace: [call.5000.35287688] Found CallConnection(2306.0) for device 2306. 12:22:49:393 CTIOS1-ctios Trace: >>CG:[call.5000.35287688]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287688 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2306 RelDevID:2306 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287688) 12:22:49:393 CTIOS1-ctios Trace: [agent.5000.347] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:49:393 CTIOS1-ctios Trace: >>CG:[call.5000.35287688]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287688 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000169 RelDevID:88000169 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287688) 12:22:49:393 CTIOS1-ctios Trace: >>CG:[call.5000.35287688]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287688 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000169 MsgID:eCallClearedEvent DvrKey:call.5000.35287688) 12:22:49:393 CTIOS1-ctios Trace: >>CG:[call.5000.35287688]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287688 ConnDevIDTyp:1 ConnDevID:88000169 MsgID:eCallEndEvent DvrKey:call.5000.35287688) 12:22:49:393 CTIOS1-ctios Trace: Removed CallConnection(88000169.1). 12:22:49:393 CTIOS1-ctios Trace: Removed CallConnection(2306.0). 12:22:49:393 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287688 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:22:49:393 CTIOS1-ctios Trace: >>CG:[agent.5000.347]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5171 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2306 AGID:347 AGInstr:2306 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.347 AGAvailStatus:1) 12:22:49:393 CTIOS1-ctios Trace: [agent.5000.347] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:22:49:393 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.347]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:22:49:393 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.347]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:22:50:578 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:210 SGID:5054 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2264 ANI:99941 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1336 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1336 RCallKeySeq#:1 CallTypIDTag:5018 PreCallIIDTag:1682) 12:22:50:582 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:0) 12:22:50:582 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:50:583 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.244]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:22:50:583 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.244]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:22:50:651 CTIOS1-ctios Trace: >>CG:[call.5000.35287736]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287736 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:99941 DNIS:2264 Dialed#:3009 ConnDevID:99941 RCallKeyDay:151064 RCallKeyCID:1336 MsgID:eCallBeginEvent DvrKey:call.5000.35287736 ecc:(...) ICMEntUniqID:icm.151064.1336 RCallKeySeq#:2) 12:22:50:651 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287736 12:22:50:651 CTIOS1-ctios Trace: >>CG:[call.5000.35287736]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287736 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:99941 AlrtgDevID:(null) CallngDevID:99941 CalldDevID:2264 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287736 Trnk#:0 TrnkGrp#:0) 12:22:50:651 CTIOS1-ctios Trace: [call.5000.35287736]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 99941. 12:22:50:651 CTIOS1-ctios Trace: CallConnection(99941.1) created AgentObject (Device) for DeviceID(99941). 12:22:50:651 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:22:50:651 CTIOS1-ctios Trace: Added CallConnection(99941.1). 12:22:50:651 CTIOS1-ctios Trace: [call.5000.35287736]::CreateCallConnection(): CallConnection(99941.1) created successfully. 12:22:50:652 CTIOS1-ctios Trace: >>CG:[call.5000.35287736]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287736 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:210 SGID:5054 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:99941 AlrtgDevID:2264 CallngDevID:99941 CalldDevID:2264 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287736 Trnk#:0 TrnkGrp#:0) 12:22:50:652 CTIOS1-ctios Trace: [call.5000.35287736] Found CallConnection(99941.1) for device 99941. 12:22:50:652 CTIOS1-ctios Trace: [call.5000.35287736]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2264. 12:22:50:652 CTIOS1-ctios Trace: [call.5000.35287736] CallConnection(99941.1) found DeviceID(2264) AgentID(244). 12:22:50:652 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:22:50:652 CTIOS1-ctios Trace: Added CallConnection(99941.1). 12:22:50:652 CTIOS1-ctios Trace: [call.5000.35287736]::CreateCallConnection(): CallConnection(99941.1) created successfully. 12:22:50:652 CTIOS1-ctios Trace: [call.5000.35287736.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x203f0001) 12:22:50:652 CTIOS1-ctios Trace: [call.5000.35287736.2264] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:22:50:656 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:0) 12:22:50:656 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:50:656 CTIOS1-ctios Trace: >>CG:[call.5000.35287736]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287736 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287736 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:99941 NewConnDevID:99941 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287736 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518570))) 12:22:50:656 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.244]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:22:50:656 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.244]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:22:50:656 CTIOS1-ctios Trace: >>CG:[call.5000.35287736]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287736 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2264 CallngDevID:99941 CalldDevID:2264 LstRedirDevID:(null) AnsDevID:2264 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287736 Trnk#:0 TrnkGrp#:0) 12:22:50:656 CTIOS1-ctios Trace: [call.5000.35287736] Found CallConnection(99941.1). 12:22:50:656 CTIOS1-ctios Trace: [call.5000.35287736] Found CallConnection(99941.1). 12:22:50:656 CTIOS1-ctios Trace: [call.5000.35287736.99941] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(99941), Button Mask(0xbf01a6) 12:22:50:656 CTIOS1-ctios Trace: [call.5000.35287736.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x20bf01a6) 12:22:50:718 CTIOS1-ctios Trace: >>CG:[call.5000.35287736]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287736 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287736 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:99941 NewConnDevID:99941 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287736 ecc:(...)) 12:22:51:204 CTIOS1-ctios Trace: [call.5000.35287736] Found CallConnection(2264.0) for device 2264. 12:22:51:211 CTIOS1-ctios Trace: [call.5000.35287736] Found CallConnection(2264.0) for device 2264. 12:22:52:251 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0) for device 2030. 12:22:52:252 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0) for device 2030. 12:22:52:262 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:22:52:263 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:52:263 CTIOS1-ctios Trace: >>CG:[call.5000.35287576]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287576 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2030 HldgDevID:2030 MsgID:eCallHeldEvent DvrKey:call.5000.35287576) 12:22:52:263 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0). 12:22:52:263 CTIOS1-ctios Trace: [call.5000.35287576.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:22:52:263 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:22:52:263 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.224]:Monitored eAgentStateEvent(eHold),Msk(0) 12:22:52:263 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.224]:Monitored eAgentStateEvent(eHold),Msk(0) 12:22:52:283 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:22:52:283 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:52:283 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287511 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2030 RetrvDevID:2030 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287511) 12:22:52:283 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0). 12:22:52:283 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf01a6) 12:22:52:283 CTIOS1-ctios Trace: [call.5000.35287576.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:22:52:283 CTIOS1-ctios Trace: [call.5000.35287576.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:22:52:283 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.224]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:22:52:283 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.224]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:22:52:288 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:22:52:312 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:22:54:322 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4075 ANI:9163450526 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1339 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1339 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1686) 12:22:54:322 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][]:eAgentPrecallEvent 12:22:54:325 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:22:54:325 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:54:325 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eReserved),Msk(0) 12:22:54:445 CTIOS1-ctios Trace: >>CG:[call.5000.35287741]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287741 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:9163450526 DNIS:4075 Dialed#:3021 ConnDevID:9163450526 RCallKeyDay:151064 RCallKeyCID:1339 MsgID:eCallBeginEvent DvrKey:call.5000.35287741 ecc:(...) ICMEntUniqID:icm.151064.1339 RCallKeySeq#:2) 12:22:54:445 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287741 12:22:54:445 CTIOS1-ctios Trace: >>CG:[call.5000.35287741]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287741 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9163450526 AlrtgDevID:(null) CallngDevID:9163450526 CalldDevID:4075 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287741 Trnk#:0 TrnkGrp#:0) 12:22:54:446 CTIOS1-ctios Trace: [call.5000.35287741]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9163450526. 12:22:54:446 CTIOS1-ctios Trace: CallConnection(9163450526.1) created AgentObject (Device) for DeviceID(9163450526). 12:22:54:446 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:22:54:446 CTIOS1-ctios Trace: Added CallConnection(9163450526.1). 12:22:54:446 CTIOS1-ctios Trace: [call.5000.35287741]::CreateCallConnection(): CallConnection(9163450526.1) created successfully. 12:22:54:447 CTIOS1-ctios Trace: >>CG:[call.5000.35287741]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287741 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:9163450526 AlrtgDevID:4075 CallngDevID:9163450526 CalldDevID:4075 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287741 Trnk#:0 TrnkGrp#:0) 12:22:54:447 CTIOS1-ctios Trace: [call.5000.35287741] Found CallConnection(9163450526.1) for device 9163450526. 12:22:54:447 CTIOS1-ctios Trace: [call.5000.35287741]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4075. 12:22:54:447 CTIOS1-ctios Trace: [call.5000.35287741] CallConnection(9163450526.1) found DeviceID(4075) AgentID(425). 12:22:54:447 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:22:54:447 CTIOS1-ctios Trace: Added CallConnection(9163450526.1). 12:22:54:447 CTIOS1-ctios Trace: [call.5000.35287741]::CreateCallConnection(): CallConnection(9163450526.1) created successfully. 12:22:54:447 CTIOS1-ctios Trace: [call.5000.35287741.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683f0001) 12:22:54:447 CTIOS1-ctios Trace: [call.5000.35287741.4075] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:22:54:447 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287741.4075]:eCallBeginEvent 12:22:54:447 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287741.4075]:eButtonEnablementMaskChange,Msk(683f0001) 12:22:54:447 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287741.4075]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:22:54:517 CTIOS1-ctios Trace: ->RCV[BANCOMER29-3684-4108 a=210][agent.5000.210]:eSetAgentStateRequest(eNotReady) 12:22:54:530 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:22:54:530 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:54:530 CTIOS1-ctios Trace: >>CG:[call.5000.35287741]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287741 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287741 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9163450526 NewConnDevID:9163450526 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287741 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518574))) 12:22:54:531 CTIOS1-ctios Trace: >>CG:[call.5000.35287741]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287741 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4075 CallngDevID:9163450526 CalldDevID:4075 LstRedirDevID:(null) AnsDevID:4075 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287741 Trnk#:0 TrnkGrp#:0) 12:22:54:531 CTIOS1-ctios Trace: [call.5000.35287741] Found CallConnection(9163450526.1). 12:22:54:531 CTIOS1-ctios Trace: [call.5000.35287741] Found CallConnection(9163450526.1). 12:22:54:531 CTIOS1-ctios Trace: [call.5000.35287741.9163450526] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(9163450526), Button Mask(0xbf01a6) 12:22:54:531 CTIOS1-ctios Trace: [call.5000.35287741.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x68bf01a6) 12:22:54:531 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eTalking),Msk(0) 12:22:54:531 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287741.4075]:eCallDataUpdateEvent,Msk(683f0001) 12:22:54:531 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287741.4075]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:22:54:532 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287741.4075]:eCallEstablishedEvent,Msk(68bf01a6) 12:22:54:534 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:22:54:534 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:22:54:534 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:22:54:534 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.210]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:22:54:534 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.210]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:22:54:534 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eSetAgentStateConf(UniqObjID:agent.5000.210 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER29-3684-4108) 12:22:54:534 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eSetAgentStateConf 12:22:54:544 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.35287741.4075]:eSetCallDataRequest 12:22:54:550 CTIOS1-ctios Trace: >>CG:[call.5000.35287741]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287741 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287741 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9163450526 NewConnDevID:9163450526 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287741 ecc:(...)) 12:22:54:550 CTIOS1-ctios Trace: >>CG:[call.5000.35287741.4075]:eSetCallDataConf(UniqObjID:call.5000.35287741.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:22:54:551 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287741.4075]:eCallDataUpdateEvent,Msk(68bf01a6) 12:22:54:565 CTIOS1-ctios Trace: [call.5000.35287741] Found CallConnection(4075.0) for device 4075. 12:22:54:567 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.35287481.2204]:eSingleStepTransferRequest 12:22:54:568 CTIOS1-ctios Trace: [call.5000.35287741] Found CallConnection(4075.0) for device 4075. 12:22:54:583 CTIOS1-ctios Trace: >>CG:[call.5000.35287481]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287481 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287481 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4626068700 NewConnDevID:4626068700 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287481 ecc:(...)) 12:22:54:583 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287481.2204]:eCallDataUpdateEvent,Msk(68bf01a6) 12:22:54:609 CTIOS1-ctios Trace: [call.5000.35287481] Found CallConnection(2204.0) for device 2204. 12:22:54:611 CTIOS1-ctios Trace: [call.5000.35287481] Found CallConnection(2204.0) for device 2204. 12:22:54:611 CTIOS1-ctios Trace: >>CG:[call.5000.35287481.2204]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287481.2204 MsgID:eTransferCallConf TgtCILClntID:BANCOMER43-4084-3052) 12:22:54:613 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287481.2204]:eTransferCallConf,Msk(68bf01a6) 12:22:54:613 CTIOS1-ctios Trace: >>CG:[call.5000.2130706754]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706754 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4626068700 DNIS:3000 CallrEntrDig:3000 ConnDevID:2204 RCallKeyDay:151064 RCallKeyCID:1298 MsgID:eCallBeginEvent DvrKey:call.5000.2130706754 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518031)) ICMEntUniqID:icm.151064.1298 RCallKeySeq#:3) 12:22:54:613 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706754 12:22:54:613 CTIOS1-ctios Trace: >>CG:[call.5000.35287481]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287481 NumParties:1 SecDevIDTyp:0 SecCID:2130706754 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:4626068700 SecDevID:2204 TfrgDevID:2204 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287481ConnectedParty[1]:(ConnPtyCID:35287481 ConnPtyDevIDTyp:1 ConnPtyDevID:4626068700)) 12:22:54:613 CTIOS1-ctios Trace: [call.5000.35287481] Found CallConnection(2204.0). 12:22:54:613 CTIOS1-ctios Trace: >>CG:[call.5000.2130706754]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287481 NumParties:1 SecDevIDTyp:0 SecCID:2130706754 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:4626068700 SecDevID:2204 TfrgDevID:2204 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706754ConnectedParty[1]:(ConnPtyCID:35287481 ConnPtyDevIDTyp:1 ConnPtyDevID:4626068700)) 12:22:54:613 CTIOS1-ctios Trace: [call.5000.2130706754]::FindTransferCommonDeviceID Calls [call.5000.35287481] and [call.5000.2130706754] do not appear to have a common Device. Tranferring Device [2204] is set as common device 12:22:54:613 CTIOS1-ctios Trace: [call.5000.35287481] Found CallConnection(2204.0). 12:22:54:613 CTIOS1-ctios Trace: [call.5000.35287481] Found CallConnection(2204.0). 12:22:54:613 CTIOS1-ctios Trace: Removed CallConnection(2204.0). 12:22:54:613 CTIOS1-ctios Trace: Added CallConnection(4626068700.1). 12:22:54:613 CTIOS1-ctios Trace: [call.5000.2130706754] Moved CallConnection[4626068700.1] from [call.5000.35287481] to [call.5000.2130706754]. 12:22:54:613 CTIOS1-ctios Trace: >>CG:[call.5000.2130706754]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706754 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706754 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2204 NewConnDevID:4626068700 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706754) 12:22:54:614 CTIOS1-ctios Trace: >>CG:[call.5000.2130706754]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706754 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4626068700 RelDevID:4626068700 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706754) 12:22:54:614 CTIOS1-ctios Trace: >>CG:[call.5000.2130706754]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706754 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2204 MsgID:eCallClearedEvent DvrKey:call.5000.2130706754) 12:22:54:614 CTIOS1-ctios Trace: >>CG:[call.5000.2130706754]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706754 ConnDevIDTyp:1 ConnDevID:4626068700 MsgID:eCallEndEvent DvrKey:call.5000.2130706754) 12:22:54:614 CTIOS1-ctios Trace: Removed CallConnection(4626068700.1). 12:22:54:614 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706754 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:22:54:614 CTIOS1-ctios Trace: >>CG:[call.5000.35287481]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287481 ConnDevIDTyp:1 ConnDevID:4626068700 MsgID:eCallEndEvent DvrKey:call.5000.35287481) 12:22:54:614 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287481 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:22:54:614 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:1) 12:22:54:614 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:22:54:615 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287481.2204]:eCallTransferredEvent,Msk(68bf01a6) 12:22:54:615 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287481.2204]:eCallTransferredEvent,Msk(68bf01a6) 12:22:54:615 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287481.2204]:eCallEndEvent 12:22:54:615 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:22:54:615 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.282]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:22:54:615 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.282]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:22:55:566 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:22:55:566 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:55:566 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287587 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4111 RetrvDevID:4111 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287587) 12:22:55:566 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0). 12:22:55:566 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:22:55:566 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:22:55:566 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:22:55:566 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eCallRetrievedEvent,Msk(68bf01a6) 12:22:55:572 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0) for device 4111. 12:22:55:573 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0) for device 4111. 12:22:55:582 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287587.4111]:eSetCallDataRequest 12:22:55:585 CTIOS1-ctios Trace: >>CG:[call.5000.35287587.4111]:eSetCallDataConf(UniqObjID:call.5000.35287587.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:22:56:448 CTIOS1-ctios Trace: >>CG:[agent.5000.242]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5088 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2108 AGID:242 AGInstr:2108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.242 AGAvailStatus:1) 12:22:56:449 CTIOS1-ctios Trace: [agent.5000.242] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:22:56:450 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:22:56:450 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:22:56:942 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:22:56:942 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:56:942 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287587 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4111 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.35287587) 12:22:56:942 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0). 12:22:56:942 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:22:56:942 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:22:56:943 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:22:56:943 CTIOS1-ctios Trace: >>CG:[call.5000.35287746]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287746 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4111 RCallKeyDay:151064 RCallKeyCID:1314 MsgID:eCallBeginEvent DvrKey:call.5000.35287746 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518255)) ICMEntUniqID:icm.151064.1314 RCallKeySeq#:4) 12:22:56:943 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287746 12:22:56:943 CTIOS1-ctios Trace: >>CG:[call.5000.35287746]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287746 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4111 CallngDevID:4111 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287746 COCConnCID:35287587 COCCallConnDevIDTyp:0 COCCallConnDevID:4111) 12:22:56:943 CTIOS1-ctios Trace: [call.5000.35287746] CallConnection(4111.0) found DeviceID(4111) AgentID(437). 12:22:56:943 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:22:56:943 CTIOS1-ctios Trace: Added CallConnection(4111.0). 12:22:56:943 CTIOS1-ctios Trace: [call.5000.35287746]::CreateCallConnection(): CallConnection(4111.0) created successfully. 12:22:56:943 CTIOS1-ctios Trace: [call.5000.35287746.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1000) 12:22:56:943 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1000) 12:22:56:943 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eHold),Msk(0) 12:22:56:943 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:22:56:943 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]: eCallHeldEvent,Msk(68bf000a) 12:22:56:943 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:22:56:943 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287746.4111]:eButtonEnablementMaskChange,Msk(683c1000) 12:22:56:943 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(683c1000) 12:22:56:943 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287746.4111]:eCallBeginEvent,Msk(683c1000) 12:22:56:943 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287746.4111]:eCallServiceInitiatedEvent,Msk(683c1000) 12:22:56:944 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0) for device 4111. 12:22:56:944 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0) for device 4111. 12:23:00:983 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4087 ANI:4454572186 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1340 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1340 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1689) 12:23:00:983 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][]:eAgentPrecallEvent 12:23:00:986 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:23:00:986 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:00:986 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eReserved),Msk(0) 12:23:01:101 CTIOS1-ctios Trace: >>CG:[call.5000.35287747]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287747 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4454572186 DNIS:4087 Dialed#:3021 ConnDevID:4454572186 RCallKeyDay:151064 RCallKeyCID:1340 MsgID:eCallBeginEvent DvrKey:call.5000.35287747 ecc:(...) ICMEntUniqID:icm.151064.1340 RCallKeySeq#:2) 12:23:01:101 CTIOS1-ctios Trace: >>CG:[call.5000.35287747]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287747 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4454572186 AlrtgDevID:(null) CallngDevID:4454572186 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287747 Trnk#:0 TrnkGrp#:0) 12:23:01:101 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287747 12:23:01:102 CTIOS1-ctios Trace: [call.5000.35287747]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4454572186. 12:23:01:102 CTIOS1-ctios Trace: CallConnection(4454572186.1) created AgentObject (Device) for DeviceID(4454572186). 12:23:01:102 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:23:01:102 CTIOS1-ctios Trace: >>CG:[call.5000.35287747]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287747 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4454572186 AlrtgDevID:4087 CallngDevID:4454572186 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287747 Trnk#:0 TrnkGrp#:0) 12:23:01:102 CTIOS1-ctios Trace: Added CallConnection(4454572186.1). 12:23:01:102 CTIOS1-ctios Trace: [call.5000.35287747]::CreateCallConnection(): CallConnection(4454572186.1) created successfully. 12:23:01:102 CTIOS1-ctios Trace: [call.5000.35287747] Found CallConnection(4454572186.1) for device 4454572186. 12:23:01:102 CTIOS1-ctios Trace: [call.5000.35287747]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4087. 12:23:01:102 CTIOS1-ctios Trace: [call.5000.35287747] CallConnection(4454572186.1) found DeviceID(4087) AgentID(429). 12:23:01:102 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:23:01:102 CTIOS1-ctios Trace: Added CallConnection(4454572186.1). 12:23:01:102 CTIOS1-ctios Trace: [call.5000.35287747]::CreateCallConnection(): CallConnection(4454572186.1) created successfully. 12:23:01:102 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287747.4087]:eCallBeginEvent 12:23:01:102 CTIOS1-ctios Trace: [call.5000.35287747.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683f0001) 12:23:01:102 CTIOS1-ctios Trace: [call.5000.35287747.4087] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:23:01:102 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287747.4087]:eButtonEnablementMaskChange,Msk(683f0001) 12:23:01:102 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287747.4087]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:23:01:180 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:23:01:180 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:01:181 CTIOS1-ctios Trace: >>CG:[call.5000.35287747]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287747 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287747 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4454572186 NewConnDevID:4454572186 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287747 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518580))) 12:23:01:181 CTIOS1-ctios Trace: >>CG:[call.5000.35287747]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287747 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:4454572186 CalldDevID:4087 LstRedirDevID:(null) AnsDevID:4087 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287747 Trnk#:0 TrnkGrp#:0) 12:23:01:181 CTIOS1-ctios Trace: [call.5000.35287747] Found CallConnection(4454572186.1). 12:23:01:181 CTIOS1-ctios Trace: [call.5000.35287747] Found CallConnection(4454572186.1). 12:23:01:181 CTIOS1-ctios Trace: [call.5000.35287747.4454572186] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4454572186), Button Mask(0xbf01a6) 12:23:01:182 CTIOS1-ctios Trace: [call.5000.35287747.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf01a6) 12:23:01:182 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:23:01:182 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287747.4087]:eCallDataUpdateEvent,Msk(683f0001) 12:23:01:182 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287747.4087]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:23:01:182 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287747.4087]:eCallEstablishedEvent,Msk(68bf01a6) 12:23:01:213 CTIOS1-ctios Trace: [call.5000.35287747] Found CallConnection(4087.0) for device 4087. 12:23:01:214 CTIOS1-ctios Trace: [call.5000.35287747] Found CallConnection(4087.0) for device 4087. 12:23:01:223 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35287747.4087]:eSetCallDataRequest 12:23:01:228 CTIOS1-ctios Trace: >>CG:[call.5000.35287747]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287747 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287747 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4454572186 NewConnDevID:4454572186 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287747 ecc:(...)) 12:23:01:229 CTIOS1-ctios Trace: >>CG:[call.5000.35287747.4087]:eSetCallDataConf(UniqObjID:call.5000.35287747.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:23:01:229 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287747.4087]:eCallDataUpdateEvent,Msk(68bf01a6) 12:23:02:234 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:23:02:235 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:23:02:245 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:23:02:246 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:02:246 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287511 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2030 HldgDevID:2030 MsgID:eCallHeldEvent DvrKey:call.5000.35287511) 12:23:02:246 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0). 12:23:02:246 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:23:02:246 CTIOS1-ctios Trace: [call.5000.35287576.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:23:02:246 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.224]:Monitored eAgentStateEvent(eHold),Msk(0) 12:23:02:246 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.224]:Monitored eAgentStateEvent(eHold),Msk(0) 12:23:02:259 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:23:02:259 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:02:259 CTIOS1-ctios Trace: >>CG:[call.5000.35287576]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287576 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2030 RetrvDevID:2030 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287576) 12:23:02:259 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0). 12:23:02:259 CTIOS1-ctios Trace: [call.5000.35287576.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf01a6) 12:23:02:259 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:23:02:259 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:23:02:259 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.224]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:23:02:259 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.224]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:23:02:493 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0) for device 2030. 12:23:02:690 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0) for device 2030. 12:23:03:346 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287587.4111]:eReconnectCallRequest 12:23:03:388 CTIOS1-ctios Trace: >>CG:[call.5000.35287746]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287746 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4111 RelDevID:4111 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287746) 12:23:03:388 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:03:388 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:23:03:389 CTIOS1-ctios Trace: >>CG:[call.5000.35287746]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287746 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4111 MsgID:eCallClearedEvent DvrKey:call.5000.35287746) 12:23:03:389 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:23:03:389 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287746.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:23:03:389 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287746.4111]:eCallClearedEvent,Msk(3c0000) 12:23:03:390 CTIOS1-ctios Trace: >>CG:[call.5000.35287746]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287746 ConnDevIDTyp:0 ConnDevID:4111 MsgID:eCallEndEvent DvrKey:call.5000.35287746) 12:23:03:390 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:23:03:390 CTIOS1-ctios Trace: Removed CallConnection(4111.0). 12:23:03:390 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287746 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:23:03:390 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:23:03:390 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:03:391 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:23:03:391 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287746.4111]:eCallEndEvent 12:23:03:391 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eHold),Msk(0) 12:23:03:441 CTIOS1-ctios Trace: >>CG:[call.5000.35287587.4111]:eReconnectCallConf(UniqObjID:call.5000.35287587.4111 MsgID:eReconnectCallConf TgtCILClntID:bancomer17-1112-3216) 12:23:03:441 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:23:03:441 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:03:441 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287587 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4111 RetrvDevID:4111 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287587) 12:23:03:441 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0). 12:23:03:441 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:23:03:441 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eReconnectCallConf,Msk(68bf000a) 12:23:03:441 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:23:03:442 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:23:03:442 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eCallRetrievedEvent,Msk(68bf01a6) 12:23:03:446 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0) for device 4111. 12:23:03:447 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0) for device 4111. 12:23:03:450 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287587.4111]:eSetCallDataRequest 12:23:03:455 CTIOS1-ctios Trace: >>CG:[call.5000.35287587.4111]:eSetCallDataConf(UniqObjID:call.5000.35287587.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:23:12:315 CTIOS1-ctios Trace: ->RCV[BANCOMER23-3700-3960 a=344][call.5000.35287638.2207]:eSingleStepTransferRequest 12:23:12:336 CTIOS1-ctios Trace: >>CG:[call.5000.35287638]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287638 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287638 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:99402 NewConnDevID:99402 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287638 ecc:(...)) 12:23:12:336 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287638.2207]:eCallDataUpdateEvent,Msk(68bf01a6) 12:23:12:347 CTIOS1-ctios Trace: [call.5000.35287638] Found CallConnection(2207.0) for device 2207. 12:23:12:350 CTIOS1-ctios Trace: [call.5000.35287638] Found CallConnection(2207.0) for device 2207. 12:23:12:354 CTIOS1-ctios Trace: >>CG:[call.5000.35287638.2207]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287638.2207 MsgID:eTransferCallConf TgtCILClntID:BANCOMER23-3700-3960) 12:23:12:354 CTIOS1-ctios Trace: >>CG:[call.5000.2130706755]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706755 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:99402 DNIS:3000 CallrEntrDig:3000 ConnDevID:2207 RCallKeyDay:151064 RCallKeyCID:1325 MsgID:eCallBeginEvent DvrKey:call.5000.2130706755 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518320)) ICMEntUniqID:icm.151064.1325 RCallKeySeq#:3) 12:23:12:354 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706755 12:23:12:354 CTIOS1-ctios Trace: >>CG:[call.5000.35287638]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287638 NumParties:1 SecDevIDTyp:0 SecCID:2130706755 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:99402 SecDevID:2207 TfrgDevID:2207 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287638ConnectedParty[1]:(ConnPtyCID:35287638 ConnPtyDevIDTyp:1 ConnPtyDevID:99402)) 12:23:12:355 CTIOS1-ctios Trace: [call.5000.35287638] Found CallConnection(2207.0). 12:23:12:355 CTIOS1-ctios Trace: >>CG:[call.5000.2130706755]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287638 NumParties:1 SecDevIDTyp:0 SecCID:2130706755 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:99402 SecDevID:2207 TfrgDevID:2207 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706755ConnectedParty[1]:(ConnPtyCID:35287638 ConnPtyDevIDTyp:1 ConnPtyDevID:99402)) 12:23:12:355 CTIOS1-ctios Trace: [call.5000.2130706755]::FindTransferCommonDeviceID Calls [call.5000.35287638] and [call.5000.2130706755] do not appear to have a common Device. Tranferring Device [2207] is set as common device 12:23:12:355 CTIOS1-ctios Trace: [call.5000.35287638] Found CallConnection(2207.0). 12:23:12:355 CTIOS1-ctios Trace: [call.5000.35287638] Found CallConnection(2207.0). 12:23:12:355 CTIOS1-ctios Trace: Removed CallConnection(2207.0). 12:23:12:355 CTIOS1-ctios Trace: Added CallConnection(99402.1). 12:23:12:355 CTIOS1-ctios Trace: [call.5000.2130706755] Moved CallConnection[99402.1] from [call.5000.35287638] to [call.5000.2130706755]. 12:23:12:355 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287638.2207]:eTransferCallConf,Msk(68bf01a6) 12:23:12:355 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287638.2207]:eCallTransferredEvent,Msk(68bf01a6) 12:23:12:355 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287638.2207]:eCallTransferredEvent,Msk(68bf01a6) 12:23:12:355 CTIOS1-ctios Trace: >>CG:[call.5000.2130706755]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706755 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706755 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2207 NewConnDevID:99402 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706755) 12:23:12:355 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287638.2207]:eCallEndEvent 12:23:12:355 CTIOS1-ctios Trace: >>CG:[call.5000.2130706755]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706755 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:99402 RelDevID:99402 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706755) 12:23:12:355 CTIOS1-ctios Trace: >>CG:[call.5000.2130706755]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706755 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2207 MsgID:eCallClearedEvent DvrKey:call.5000.2130706755) 12:23:12:355 CTIOS1-ctios Trace: >>CG:[call.5000.2130706755]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706755 ConnDevIDTyp:1 ConnDevID:99402 MsgID:eCallEndEvent DvrKey:call.5000.2130706755) 12:23:12:355 CTIOS1-ctios Trace: Removed CallConnection(99402.1). 12:23:12:355 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706755 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:23:12:356 CTIOS1-ctios Trace: >>CG:[call.5000.35287638]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287638 ConnDevIDTyp:1 ConnDevID:99402 MsgID:eCallEndEvent DvrKey:call.5000.35287638) 12:23:12:356 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287638 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:23:12:356 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:1) 12:23:12:356 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:23:12:356 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:23:12:356 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.344]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:23:12:356 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.344]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:23:14:466 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287587.4111]:eConsultationCallRequest 12:23:14:513 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:23:14:513 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:14:513 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287587 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4111 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.35287587) 12:23:14:513 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0). 12:23:14:513 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c0008) 12:23:14:513 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eHold),Msk(0) 12:23:14:513 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(683c0008) 12:23:14:514 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]: eCallHeldEvent,Msk(683c0008) 12:23:14:514 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0) for device 4111. 12:23:14:514 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0) for device 4111. 12:23:14:517 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:23:14:517 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:14:517 CTIOS1-ctios Trace: >>CG:[call.5000.16788673]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788673 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4111 RCallKeyDay:151064 RCallKeyCID:1314 MsgID:eCallBeginEvent DvrKey:call.5000.16788673 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518255)) ICMEntUniqID:icm.151064.1314 RCallKeySeq#:5) 12:23:14:517 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788673 12:23:14:517 CTIOS1-ctios Trace: >>CG:[call.5000.16788673]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788673 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4111 CallngDevID:4111 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788673 COCConnCID:35287587 COCCallConnDevIDTyp:0 COCCallConnDevID:4111) 12:23:14:517 CTIOS1-ctios Trace: [call.5000.16788673] CallConnection(4111.0) found DeviceID(4111) AgentID(437). 12:23:14:517 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:23:14:517 CTIOS1-ctios Trace: Added CallConnection(4111.0). 12:23:14:517 CTIOS1-ctios Trace: [call.5000.16788673]::CreateCallConnection(): CallConnection(4111.0) created successfully. 12:23:14:517 CTIOS1-ctios Trace: [call.5000.16788673.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1000) 12:23:14:517 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1000) 12:23:14:517 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:23:14:518 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788673.4111]:eButtonEnablementMaskChange,Msk(683c1000) 12:23:14:518 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(683c1000) 12:23:14:518 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788673.4111]:eCallBeginEvent,Msk(683c1000) 12:23:14:518 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788673.4111]:eCallServiceInitiatedEvent,Msk(683c1000) 12:23:14:702 CTIOS1-ctios Trace: >>CG:[call.5000.16788673]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788673 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788673 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3009 ConnDevID:4111 NewConnDevID:4111 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788673 ecc:(...)) 12:23:14:703 CTIOS1-ctios Trace: >>CG:[call.5000.16788673]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788673 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4111 CallngDevID:4111 CalldDevID:3009 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788673) 12:23:14:703 CTIOS1-ctios Trace: [call.5000.16788673] Found CallConnection(4111.0) for device 4111. 12:23:14:703 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788673.4111]:eCallDataUpdateEvent,Msk(683c1000) 12:23:14:703 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788673.4111]:eCallOriginatedEvent,Msk(683c1000) 12:23:14:742 CTIOS1-ctios Trace: [call.5000.16788673] Found CallConnection(4111.0) for device 4111. 12:23:14:743 CTIOS1-ctios Trace: [call.5000.16788673] Found CallConnection(4111.0) for device 4111. 12:23:14:744 CTIOS1-ctios Trace: >>CG:[call.5000.16788673]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788673 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788673 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4111 NewConnDevID:4111 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788673 ecc:(...)) 12:23:14:744 CTIOS1-ctios Trace: >>CG:[call.5000.16788673]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788673 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788673 Trnk#:0 TrnkGrp#:0) 12:23:14:744 CTIOS1-ctios Trace: >>CG:[call.5000.16788673]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788673 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788673 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4111 NewConnDevID:4111 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788673 ecc:(...)) 12:23:14:744 CTIOS1-ctios Trace: >>CG:[call.5000.16788673]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788673 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3009 CallngDevID:4111 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:3009 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788673 Trnk#:0 TrnkGrp#:0) 12:23:14:744 CTIOS1-ctios Trace: [call.5000.16788673] Found CallConnection(4111.0). 12:23:14:744 CTIOS1-ctios Trace: [call.5000.16788673.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1840) 12:23:14:744 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1840) 12:23:14:744 CTIOS1-ctios Trace: [call.5000.35287587.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683c1840) 12:23:14:744 CTIOS1-ctios Trace: >>CG:[call.5000.35287587.4111]:eConsultationCallConf(LineHdl:1 LineTyp:7 NewConnCID:16788673 NewConnDevIDTyp:0 NewConnDevID:4111 UniqObjID:call.5000.35287587.4111 MsgID:eConsultationCallConf TgtCILClntID:bancomer17-1112-3216) 12:23:14:744 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788673.4111]:eCallDataUpdateEvent,Msk(683c1000) 12:23:14:744 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788673.4111]:eCallReachedNetworkEvent,Msk(683c1000) 12:23:14:744 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788673.4111]:eCallDataUpdateEvent,Msk(683c1000) 12:23:14:744 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788673.4111]:eButtonEnablementMaskChange,Msk(683c1840) 12:23:14:744 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(683c1840) 12:23:14:744 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eButtonEnablementMaskChange,Msk(683c1840) 12:23:14:744 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788673.4111]:eCallEstablishedEvent,Msk(683c1840) 12:23:14:744 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eConsultationCallConf,Msk(683c1840) 12:23:14:775 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.16788673.4111]:eSetCallDataRequest 12:23:14:779 CTIOS1-ctios Trace: >>CG:[call.5000.16788673.4111]:eSetCallDataConf(UniqObjID:call.5000.16788673.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:23:17:277 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:23:17:278 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:23:17:296 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:23:17:296 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:17:297 CTIOS1-ctios Trace: >>CG:[call.5000.35287520]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287520 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2033 HldgDevID:2033 MsgID:eCallHeldEvent DvrKey:call.5000.35287520) 12:23:17:297 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0). 12:23:17:297 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:23:17:297 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eHold),Msk(0) 12:23:17:297 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.215]:Monitored eAgentStateEvent(eHold),Msk(0) 12:23:17:297 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.215]:Monitored eAgentStateEvent(eHold),Msk(0) 12:23:17:297 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:23:17:297 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]: eCallHeldEvent,Msk(68bf000a) 12:23:19:905 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2090 ANI:4111 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1342 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1342 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1692) 12:23:19:905 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][]:eAgentPrecallEvent 12:23:19:909 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:23:19:909 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:19:910 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eReserved),Msk(0) 12:23:19:910 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:23:19:911 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:23:19:967 CTIOS1-ctios Trace: [call.5000.16788673] Found CallConnection(4111.0) for device 4111. 12:23:19:968 CTIOS1-ctios Trace: [call.5000.16788673] Found CallConnection(4111.0) for device 4111. 12:23:19:969 CTIOS1-ctios Trace: [call.5000.16788673] Found CallConnection(4111.0) for device 4111. 12:23:19:969 CTIOS1-ctios Trace: [call.5000.16788673] Found CallConnection(4111.0) for device 4111. 12:23:19:979 CTIOS1-ctios Trace: >>CG:[call.5000.35287756]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287756 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4111 DNIS:2090 Dialed#:3009 ConnDevID:88000170 RCallKeyDay:151064 RCallKeyCID:1342 MsgID:eCallBeginEvent DvrKey:call.5000.35287756 ecc:(...) ICMEntUniqID:icm.151064.1342 RCallKeySeq#:2) 12:23:19:979 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287756 12:23:19:979 CTIOS1-ctios Trace: >>CG:[call.5000.35287756]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287756 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000170 AlrtgDevID:(null) CallngDevID:88000170 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287756 Trnk#:0 TrnkGrp#:0) 12:23:19:979 CTIOS1-ctios Trace: [call.5000.35287756]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000170. 12:23:19:979 CTIOS1-ctios Trace: >>CG:[call.5000.35287756]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287756 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000170 AlrtgDevID:2090 CallngDevID:88000170 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287756 Trnk#:0 TrnkGrp#:0) 12:23:19:979 CTIOS1-ctios Trace: CallConnection(88000170.1) created AgentObject (Device) for DeviceID(88000170). 12:23:19:979 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:23:19:979 CTIOS1-ctios Trace: Added CallConnection(88000170.1). 12:23:19:979 CTIOS1-ctios Trace: [call.5000.35287756]::CreateCallConnection(): CallConnection(88000170.1) created successfully. 12:23:19:979 CTIOS1-ctios Trace: [call.5000.35287756] Found CallConnection(88000170.1) for device 88000170. 12:23:19:979 CTIOS1-ctios Trace: [call.5000.35287756]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2090. 12:23:19:979 CTIOS1-ctios Trace: [call.5000.35287756] CallConnection(88000170.1) found DeviceID(2090) AgentID(236). 12:23:19:979 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:23:19:979 CTIOS1-ctios Trace: Added CallConnection(88000170.1). 12:23:19:979 CTIOS1-ctios Trace: [call.5000.35287756]::CreateCallConnection(): CallConnection(88000170.1) created successfully. 12:23:19:979 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287756.2090]:eCallBeginEvent 12:23:19:979 CTIOS1-ctios Trace: [call.5000.35287756.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683f0001) 12:23:19:979 CTIOS1-ctios Trace: [call.5000.35287756.2090] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:23:19:979 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287756.2090]:eButtonEnablementMaskChange,Msk(683f0001) 12:23:19:979 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287756.2090]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:23:19:983 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:23:19:983 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:19:983 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:23:19:983 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:23:19:983 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:23:19:983 CTIOS1-ctios Trace: >>CG:[call.5000.35287756]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287756 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287756 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000170 NewConnDevID:88000170 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287756 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518599))) 12:23:19:983 CTIOS1-ctios Trace: >>CG:[call.5000.35287756]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287756 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2090 CallngDevID:88000170 CalldDevID:2090 LstRedirDevID:(null) AnsDevID:2090 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287756 Trnk#:0 TrnkGrp#:0) 12:23:19:983 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287756.2090]:eCallDataUpdateEvent,Msk(683f0001) 12:23:19:983 CTIOS1-ctios Trace: [call.5000.35287756] Found CallConnection(88000170.1). 12:23:19:983 CTIOS1-ctios Trace: [call.5000.35287756] Found CallConnection(88000170.1). 12:23:19:983 CTIOS1-ctios Trace: [call.5000.35287756.88000170] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000170), Button Mask(0xbf01a6) 12:23:19:983 CTIOS1-ctios Trace: [call.5000.35287756.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x68bf01a6) 12:23:19:983 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287756.2090]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:23:19:984 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287756.2090]:eCallEstablishedEvent,Msk(68bf01a6) 12:23:20:262 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287756.2090]:eSetCallDataRequest 12:23:20:266 CTIOS1-ctios Trace: >>CG:[call.5000.35287756]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287756 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287756 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000170 NewConnDevID:88000170 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287756 ecc:(...)) 12:23:20:267 CTIOS1-ctios Trace: >>CG:[call.5000.35287756.2090]:eSetCallDataConf(UniqObjID:call.5000.35287756.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:23:20:267 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287756.2090]:eCallDataUpdateEvent,Msk(68bf01a6) 12:23:20:526 CTIOS1-ctios Trace: [call.5000.16788673] Found CallConnection(4111.0) for device 4111. 12:23:20:528 CTIOS1-ctios Trace: [call.5000.16788673] Found CallConnection(4111.0) for device 4111. 12:23:20:528 CTIOS1-ctios Trace: [call.5000.16788673] Found CallConnection(4111.0) for device 4111. 12:23:20:528 CTIOS1-ctios Trace: [call.5000.16788673] Found CallConnection(4111.0) for device 4111. 12:23:20:531 CTIOS1-ctios Trace: [call.5000.35287756] Found CallConnection(2090.0) for device 2090. 12:23:20:538 CTIOS1-ctios Trace: [call.5000.35287756] Found CallConnection(2090.0) for device 2090. 12:23:20:989 CTIOS1-ctios Trace: [call.5000.16788673] Found CallConnection(4111.0) for device 4111. 12:23:20:989 CTIOS1-ctios Trace: [call.5000.16788673] Found CallConnection(4111.0) for device 4111. 12:23:21:203 CTIOS1-ctios Trace: [call.5000.35287756] Found CallConnection(2090.0) for device 2090. 12:23:21:204 CTIOS1-ctios Trace: [call.5000.35287756] Found CallConnection(2090.0) for device 2090. 12:23:21:252 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287587 NumParties:2 SecDevIDTyp:0 SecCID:16788673 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:3525227716 SecDevID:4111 TfrgDevID:4111 TfrdDevID:2090 MsgID:eCallTransferredEvent DvrKey:call.5000.35287587ConnectedParty[1]:(ConnPtyCID:35287587 ConnPtyDevIDTyp:1 ConnPtyDevID:3525227716) ConnectedParty[2]:(ConnPtyCID:35287587 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:23:21:252 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0). 12:23:21:253 CTIOS1-ctios Trace: >>CG:[call.5000.16788673]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287587 NumParties:2 SecDevIDTyp:0 SecCID:16788673 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:3525227716 SecDevID:4111 TfrgDevID:4111 TfrdDevID:2090 MsgID:eCallTransferredEvent DvrKey:call.5000.16788673ConnectedParty[1]:(ConnPtyCID:35287587 ConnPtyDevIDTyp:1 ConnPtyDevID:3525227716) ConnectedParty[2]:(ConnPtyCID:35287587 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:23:21:253 CTIOS1-ctios Trace: [call.5000.16788673]::FindTransferCommonDeviceID Found Transferring Device [4111] on both [call.5000.35287587] and [call.5000.16788673]. 12:23:21:253 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0). 12:23:21:253 CTIOS1-ctios Trace: [call.5000.16788673] Found CallConnection(4111.0). 12:23:21:253 CTIOS1-ctios Trace: [call.5000.35287587] Found CallConnection(4111.0). 12:23:21:253 CTIOS1-ctios Trace: Removed CallConnection(4111.0). 12:23:21:253 CTIOS1-ctios Trace: [call.5000.16788673] Found CallConnection(4111.0). 12:23:21:253 CTIOS1-ctios Trace: Removed CallConnection(4111.0). 12:23:21:253 CTIOS1-ctios Trace: Added CallConnection(3525227716.1). 12:23:21:253 CTIOS1-ctios Trace: [call.5000.16788673] Moved CallConnection[3525227716.1] from [call.5000.35287587] to [call.5000.16788673]. 12:23:21:253 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287587 ConnDevIDTyp:1 ConnDevID:3525227716 MsgID:eCallEndEvent DvrKey:call.5000.35287587) 12:23:21:254 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287587 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:23:21:254 CTIOS1-ctios Trace: >>CG:[call.5000.16788673]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788673 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287587 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4111 NewConnDevID:4111 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788673) 12:23:21:254 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287587 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287587 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4111 NewConnDevID:3525227716 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287587) 12:23:21:254 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287587 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287587 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:3525227716 DNIS:4111 ConnDevID:3525227716 NewConnDevID:3525227716 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287587 ecc:(...)) 12:23:21:254 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eCallTransferredEvent,Msk(683c1800) 12:23:21:254 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eCallTransferredEvent,Msk(683c1800) 12:23:21:254 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788673.4111]:eCallTransferredEvent,Msk(683c1800) 12:23:21:254 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287587.4111]:eCallEndEvent 12:23:21:254 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.16788673.4111]:eCallEndEvent 12:23:21:255 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:1) 12:23:21:255 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:23:21:255 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287587 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287587) 12:23:21:255 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287587 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:3525227716 RelDevID:3525227716 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287587) 12:23:21:255 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:23:21:255 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287587 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35287587) 12:23:21:255 CTIOS1-ctios Trace: >>CG:[call.5000.35287587]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287587 ConnDevIDTyp:1 ConnDevID:3525227716 MsgID:eCallEndEvent DvrKey:call.5000.35287587) 12:23:21:255 CTIOS1-ctios Trace: Removed CallConnection(3525227716.1). 12:23:21:255 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287587 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:23:21:950 CTIOS1-ctios Trace: [call.5000.35287756] Found CallConnection(2090.0) for device 2090. 12:23:22:161 CTIOS1-ctios Trace: [call.5000.35287756] Found CallConnection(2090.0) for device 2090. 12:23:26:964 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][call.5000.35287712.2240]:eSingleStepTransferRequest 12:23:26:984 CTIOS1-ctios Trace: >>CG:[call.5000.35287712]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287712 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287712 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5559710013 NewConnDevID:5559710013 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287712 ecc:(...)) 12:23:26:985 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287712.2240]:eCallDataUpdateEvent,Msk(68bf01a6) 12:23:27:006 CTIOS1-ctios Trace: [call.5000.35287712] Found CallConnection(2240.0) for device 2240. 12:23:27:007 CTIOS1-ctios Trace: [call.5000.35287712] Found CallConnection(2240.0) for device 2240. 12:23:27:008 CTIOS1-ctios Trace: >>CG:[call.5000.35287712.2240]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287712.2240 MsgID:eTransferCallConf TgtCILClntID:BANCOMER53-4112-2404) 12:23:27:008 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287712.2240]:eTransferCallConf,Msk(68bf01a6) 12:23:27:008 CTIOS1-ctios Trace: >>CG:[call.5000.2130706756]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706756 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5559710013 DNIS:3000 CallrEntrDig:3000 ConnDevID:2240 RCallKeyDay:151064 RCallKeyCID:1333 MsgID:eCallBeginEvent DvrKey:call.5000.2130706756 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518511)) ICMEntUniqID:icm.151064.1333 RCallKeySeq#:3) 12:23:27:008 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706756 12:23:27:008 CTIOS1-ctios Trace: >>CG:[call.5000.35287712]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287712 NumParties:1 SecDevIDTyp:0 SecCID:2130706756 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:5559710013 SecDevID:2240 TfrgDevID:2240 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287712ConnectedParty[1]:(ConnPtyCID:35287712 ConnPtyDevIDTyp:1 ConnPtyDevID:5559710013)) 12:23:27:008 CTIOS1-ctios Trace: [call.5000.35287712] Found CallConnection(2240.0). 12:23:27:008 CTIOS1-ctios Trace: >>CG:[call.5000.2130706756]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287712 NumParties:1 SecDevIDTyp:0 SecCID:2130706756 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:5559710013 SecDevID:2240 TfrgDevID:2240 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706756ConnectedParty[1]:(ConnPtyCID:35287712 ConnPtyDevIDTyp:1 ConnPtyDevID:5559710013)) 12:23:27:008 CTIOS1-ctios Trace: [call.5000.2130706756]::FindTransferCommonDeviceID Calls [call.5000.35287712] and [call.5000.2130706756] do not appear to have a common Device. Tranferring Device [2240] is set as common device 12:23:27:008 CTIOS1-ctios Trace: [call.5000.35287712] Found CallConnection(2240.0). 12:23:27:009 CTIOS1-ctios Trace: [call.5000.35287712] Found CallConnection(2240.0). 12:23:27:009 CTIOS1-ctios Trace: Removed CallConnection(2240.0). 12:23:27:009 CTIOS1-ctios Trace: Added CallConnection(5559710013.1). 12:23:27:009 CTIOS1-ctios Trace: [call.5000.2130706756] Moved CallConnection[5559710013.1] from [call.5000.35287712] to [call.5000.2130706756]. 12:23:27:009 CTIOS1-ctios Trace: >>CG:[call.5000.2130706756]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706756 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706756 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2240 NewConnDevID:5559710013 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706756) 12:23:27:009 CTIOS1-ctios Trace: >>CG:[call.5000.2130706756]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706756 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:5559710013 RelDevID:5559710013 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706756) 12:23:27:009 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287712.2240]:eCallTransferredEvent,Msk(68bf01a6) 12:23:27:009 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287712.2240]:eCallTransferredEvent,Msk(68bf01a6) 12:23:27:009 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35287712.2240]:eCallEndEvent 12:23:27:009 CTIOS1-ctios Trace: >>CG:[call.5000.2130706756]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706756 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2240 MsgID:eCallClearedEvent DvrKey:call.5000.2130706756) 12:23:27:009 CTIOS1-ctios Trace: >>CG:[call.5000.2130706756]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706756 ConnDevIDTyp:1 ConnDevID:5559710013 MsgID:eCallEndEvent DvrKey:call.5000.2130706756) 12:23:27:009 CTIOS1-ctios Trace: >>CG:[call.5000.35287712]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287712 ConnDevIDTyp:1 ConnDevID:5559710013 MsgID:eCallEndEvent DvrKey:call.5000.35287712) 12:23:27:009 CTIOS1-ctios Trace: Removed CallConnection(5559710013.1). 12:23:27:009 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706756 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:23:27:009 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:1) 12:23:27:009 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:23:27:010 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287712 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:23:27:010 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:23:27:010 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.298]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:23:27:010 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.298]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:23:29:244 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:0) 12:23:29:244 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:23:29:244 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.214]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:23:29:244 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.214]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:23:34:046 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][agent.5000.298]:eSetAgentStateRequest(eNotReady) 12:23:34:059 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:0) 12:23:34:059 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:23:34:061 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:23:34:061 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.298]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:23:34:061 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.298]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:23:34:063 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eSetAgentStateConf(UniqObjID:agent.5000.298 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER53-4112-2404) 12:23:34:063 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eSetAgentStateConf 12:23:43:125 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][agent.5000.262]:eSetAgentStateRequest(eNotReady) 12:23:43:137 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:23:43:137 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:23:43:138 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:23:43:138 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:23:43:138 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:23:43:139 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eSetAgentStateConf(UniqObjID:agent.5000.262 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2496-3404) 12:23:43:139 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eSetAgentStateConf 12:23:46:784 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2306 ANI:72 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1343 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1343 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1696) 12:23:46:789 CTIOS1-ctios Trace: >>CG:[agent.5000.347]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5171 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2306 AGID:347 AGInstr:2306 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.347 AGAvailStatus:0) 12:23:46:789 CTIOS1-ctios Trace: [agent.5000.347] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:46:789 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.347]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:23:46:789 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.347]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:23:46:863 CTIOS1-ctios Trace: >>CG:[call.5000.35287759]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287759 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:72 DNIS:2306 Dialed#:3009 ConnDevID:72 RCallKeyDay:151064 RCallKeyCID:1343 MsgID:eCallBeginEvent DvrKey:call.5000.35287759 ecc:(...) ICMEntUniqID:icm.151064.1343 RCallKeySeq#:2) 12:23:46:863 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287759 12:23:46:863 CTIOS1-ctios Trace: >>CG:[call.5000.35287759]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287759 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:72 AlrtgDevID:(null) CallngDevID:72 CalldDevID:2306 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287759 Trnk#:0 TrnkGrp#:0) 12:23:46:863 CTIOS1-ctios Trace: [call.5000.35287759]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 72. 12:23:46:863 CTIOS1-ctios Trace: CallConnection(72.1) created AgentObject (Device) for DeviceID(72). 12:23:46:863 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:23:46:863 CTIOS1-ctios Trace: Added CallConnection(72.1). 12:23:46:863 CTIOS1-ctios Trace: [call.5000.35287759]::CreateCallConnection(): CallConnection(72.1) created successfully. 12:23:46:864 CTIOS1-ctios Trace: >>CG:[call.5000.35287759]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287759 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:72 AlrtgDevID:2306 CallngDevID:72 CalldDevID:2306 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287759 Trnk#:0 TrnkGrp#:0) 12:23:46:864 CTIOS1-ctios Trace: [call.5000.35287759] Found CallConnection(72.1) for device 72. 12:23:46:864 CTIOS1-ctios Trace: [call.5000.35287759]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2306. 12:23:46:864 CTIOS1-ctios Trace: [call.5000.35287759] CallConnection(72.1) found DeviceID(2306) AgentID(347). 12:23:46:864 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:23:46:864 CTIOS1-ctios Trace: Added CallConnection(72.1). 12:23:46:864 CTIOS1-ctios Trace: [call.5000.35287759]::CreateCallConnection(): CallConnection(72.1) created successfully. 12:23:46:864 CTIOS1-ctios Trace: [call.5000.35287759.2306] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2306), Button Mask(0x203f0001) 12:23:46:864 CTIOS1-ctios Trace: [call.5000.35287759.2306] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:23:46:869 CTIOS1-ctios Trace: >>CG:[agent.5000.347]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5171 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2306 AGID:347 AGInstr:2306 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.347 AGAvailStatus:0) 12:23:46:869 CTIOS1-ctios Trace: [agent.5000.347] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:46:869 CTIOS1-ctios Trace: >>CG:[call.5000.35287759]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287759 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287759 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:72 NewConnDevID:72 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287759 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518626))) 12:23:46:869 CTIOS1-ctios Trace: >>CG:[call.5000.35287759]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287759 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2306 CallngDevID:72 CalldDevID:2306 LstRedirDevID:(null) AnsDevID:2306 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287759 Trnk#:0 TrnkGrp#:0) 12:23:46:869 CTIOS1-ctios Trace: [call.5000.35287759] Found CallConnection(72.1). 12:23:46:869 CTIOS1-ctios Trace: [call.5000.35287759] Found CallConnection(72.1). 12:23:46:869 CTIOS1-ctios Trace: [call.5000.35287759.72] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(72), Button Mask(0xbf01a6) 12:23:46:869 CTIOS1-ctios Trace: [call.5000.35287759.2306] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2306), Button Mask(0x20bf01a6) 12:23:46:870 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.347]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:23:46:870 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.347]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:23:47:114 CTIOS1-ctios Trace: >>CG:[call.5000.35287759]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287759 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287759 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:72 NewConnDevID:72 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287759 ecc:(...)) 12:23:47:408 CTIOS1-ctios Trace: [call.5000.35287759] Found CallConnection(2306.0) for device 2306. 12:23:47:415 CTIOS1-ctios Trace: [call.5000.35287759] Found CallConnection(2306.0) for device 2306. 12:23:48:636 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4036 ANI:4566430070 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1344 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1344 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1697) 12:23:48:636 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][]:eAgentPrecallEvent 12:23:48:639 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:23:48:639 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:48:639 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eReserved),Msk(0) 12:23:48:757 CTIOS1-ctios Trace: >>CG:[call.5000.35287762]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287762 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4566430070 DNIS:4036 Dialed#:3021 ConnDevID:4566430070 RCallKeyDay:151064 RCallKeyCID:1344 MsgID:eCallBeginEvent DvrKey:call.5000.35287762 ecc:(...) ICMEntUniqID:icm.151064.1344 RCallKeySeq#:2) 12:23:48:757 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287762 12:23:48:757 CTIOS1-ctios Trace: >>CG:[call.5000.35287762]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287762 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4566430070 AlrtgDevID:(null) CallngDevID:4566430070 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287762 Trnk#:0 TrnkGrp#:0) 12:23:48:757 CTIOS1-ctios Trace: [call.5000.35287762]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4566430070. 12:23:48:757 CTIOS1-ctios Trace: CallConnection(4566430070.1) created AgentObject (Device) for DeviceID(4566430070). 12:23:48:757 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:23:48:758 CTIOS1-ctios Trace: Added CallConnection(4566430070.1). 12:23:48:758 CTIOS1-ctios Trace: [call.5000.35287762]::CreateCallConnection(): CallConnection(4566430070.1) created successfully. 12:23:48:758 CTIOS1-ctios Trace: >>CG:[call.5000.35287762]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287762 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4566430070 AlrtgDevID:4036 CallngDevID:4566430070 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287762 Trnk#:0 TrnkGrp#:0) 12:23:48:758 CTIOS1-ctios Trace: [call.5000.35287762] Found CallConnection(4566430070.1) for device 4566430070. 12:23:48:758 CTIOS1-ctios Trace: [call.5000.35287762]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4036. 12:23:48:758 CTIOS1-ctios Trace: [call.5000.35287762] CallConnection(4566430070.1) found DeviceID(4036) AgentID(412). 12:23:48:758 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:23:48:758 CTIOS1-ctios Trace: Added CallConnection(4566430070.1). 12:23:48:758 CTIOS1-ctios Trace: [call.5000.35287762]::CreateCallConnection(): CallConnection(4566430070.1) created successfully. 12:23:48:758 CTIOS1-ctios Trace: [call.5000.35287762.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683f0001) 12:23:48:758 CTIOS1-ctios Trace: [call.5000.35287762.4036] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:23:48:759 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287762.4036]:eCallBeginEvent 12:23:48:759 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287762.4036]:eButtonEnablementMaskChange,Msk(683f0001) 12:23:48:759 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287762.4036]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:23:48:842 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:23:48:842 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:48:842 CTIOS1-ctios Trace: >>CG:[call.5000.35287762]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287762 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287762 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4566430070 NewConnDevID:4566430070 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287762 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518628))) 12:23:48:843 CTIOS1-ctios Trace: >>CG:[call.5000.35287762]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287762 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4036 CallngDevID:4566430070 CalldDevID:4036 LstRedirDevID:(null) AnsDevID:4036 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287762 Trnk#:0 TrnkGrp#:0) 12:23:48:843 CTIOS1-ctios Trace: [call.5000.35287762] Found CallConnection(4566430070.1). 12:23:48:843 CTIOS1-ctios Trace: [call.5000.35287762] Found CallConnection(4566430070.1). 12:23:48:843 CTIOS1-ctios Trace: [call.5000.35287762.4566430070] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4566430070), Button Mask(0xbf01a6) 12:23:48:843 CTIOS1-ctios Trace: [call.5000.35287762.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf01a6) 12:23:48:843 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:23:48:843 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287762.4036]:eCallDataUpdateEvent,Msk(683f0001) 12:23:48:843 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287762.4036]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:23:48:843 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287762.4036]:eCallEstablishedEvent,Msk(68bf01a6) 12:23:48:874 CTIOS1-ctios Trace: [call.5000.35287762] Found CallConnection(4036.0) for device 4036. 12:23:48:875 CTIOS1-ctios Trace: [call.5000.35287762] Found CallConnection(4036.0) for device 4036. 12:23:48:883 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35287762.4036]:eSetCallDataRequest 12:23:48:888 CTIOS1-ctios Trace: >>CG:[call.5000.35287762]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287762 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287762 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4566430070 NewConnDevID:4566430070 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287762 ecc:(...)) 12:23:48:889 CTIOS1-ctios Trace: >>CG:[call.5000.35287762.4036]:eSetCallDataConf(UniqObjID:call.5000.35287762.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:23:48:889 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287762.4036]:eCallDataUpdateEvent,Msk(68bf01a6) 12:23:50:524 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2096.0) for device 2096. 12:23:50:525 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2096.0) for device 2096. 12:23:50:534 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:23:50:535 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:50:535 CTIOS1-ctios Trace: >>CG:[call.5000.35287721]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287721 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2096 HldgDevID:2096 MsgID:eCallHeldEvent DvrKey:call.5000.35287721) 12:23:50:535 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2096.0). 12:23:50:535 CTIOS1-ctios Trace: [call.5000.35287721.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:23:50:535 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eHold),Msk(0) 12:23:50:535 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eHold),Msk(0) 12:23:50:996 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:23:50:996 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:50:996 CTIOS1-ctios Trace: >>CG:[call.5000.35287765]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287765 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2096 MsgID:eCallBeginEvent DvrKey:call.5000.35287765 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518630))) 12:23:50:996 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287765 12:23:50:997 CTIOS1-ctios Trace: >>CG:[call.5000.35287765]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287765 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:2096 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287765) 12:23:50:997 CTIOS1-ctios Trace: [call.5000.35287765] CallConnection(2096.0) found DeviceID(2096) AgentID(238). 12:23:50:997 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:23:50:997 CTIOS1-ctios Trace: Added CallConnection(2096.0). 12:23:50:997 CTIOS1-ctios Trace: [call.5000.35287765]::CreateCallConnection(): CallConnection(2096.0) created successfully. 12:23:50:997 CTIOS1-ctios Trace: [call.5000.35287765.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf0002) 12:23:50:997 CTIOS1-ctios Trace: [call.5000.35287721.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:23:50:997 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:23:50:997 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:23:52:382 CTIOS1-ctios Trace: >>CG:[call.5000.35287765]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287765 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287765 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2150 ConnDevID:2096 NewConnDevID:2096 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287765) 12:23:52:382 CTIOS1-ctios Trace: >>CG:[call.5000.35287765]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287765 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:2096 CalldDevID:2150 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287765) 12:23:52:382 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2096.0) for device 2096. 12:23:52:386 CTIOS1-ctios Trace: >>CG:[call.5000.35287765]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287765 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287765 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2096 DNIS:2150 ConnDevID:2096 NewConnDevID:2096 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287765) 12:23:52:386 CTIOS1-ctios Trace: >>CG:[call.5000.35287765]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287765 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2096 AlrtgDevID:(null) CallngDevID:2096 CalldDevID:2150 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287765 Trnk#:0 TrnkGrp#:0) 12:23:52:386 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2096.0) for device 2096. 12:23:52:386 CTIOS1-ctios Trace: [call.5000.35287721.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:23:52:386 CTIOS1-ctios Trace: >>CG:[call.5000.35287765]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287765 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2096 AlrtgDevID:2150 CallngDevID:2096 CalldDevID:2150 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287765 Trnk#:0 TrnkGrp#:0) 12:23:52:386 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2096.0) for device 2096. 12:23:52:386 CTIOS1-ctios Trace: [call.5000.35287765]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2150. 12:23:52:386 CTIOS1-ctios Trace: [call.5000.35287765] CallConnection(2096.0) found DeviceID(2150) AgentID(264). 12:23:52:386 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:23:52:386 CTIOS1-ctios Trace: Added CallConnection(2096.0). 12:23:52:386 CTIOS1-ctios Trace: [call.5000.35287765]::CreateCallConnection(): CallConnection(2096.0) created successfully. 12:23:52:387 CTIOS1-ctios Trace: [call.5000.35287721.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:23:52:387 CTIOS1-ctios Trace: [call.5000.35287765.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x203f0001) 12:23:52:387 CTIOS1-ctios Trace: [call.5000.35287765.2150] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:23:52:387 CTIOS1-ctios Trace: [call.5000.35287526.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0xbf01a6) 12:23:56:735 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4102 ANI:3714174882 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1345 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1345 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1699) 12:23:56:735 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][]:eAgentPrecallEvent 12:23:56:738 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:23:56:738 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:56:738 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eReserved),Msk(0) 12:23:56:841 CTIOS1-ctios Trace: >>CG:[call.5000.35287766]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287766 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3714174882 DNIS:4102 Dialed#:3021 ConnDevID:3714174882 RCallKeyDay:151064 RCallKeyCID:1345 MsgID:eCallBeginEvent DvrKey:call.5000.35287766 ecc:(...) ICMEntUniqID:icm.151064.1345 RCallKeySeq#:2) 12:23:56:841 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287766 12:23:56:842 CTIOS1-ctios Trace: >>CG:[call.5000.35287766]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287766 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3714174882 AlrtgDevID:(null) CallngDevID:3714174882 CalldDevID:4102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287766 Trnk#:0 TrnkGrp#:0) 12:23:56:842 CTIOS1-ctios Trace: [call.5000.35287766]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3714174882. 12:23:56:842 CTIOS1-ctios Trace: CallConnection(3714174882.1) created AgentObject (Device) for DeviceID(3714174882). 12:23:56:842 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:23:56:842 CTIOS1-ctios Trace: Added CallConnection(3714174882.1). 12:23:56:842 CTIOS1-ctios Trace: [call.5000.35287766]::CreateCallConnection(): CallConnection(3714174882.1) created successfully. 12:23:56:843 CTIOS1-ctios Trace: >>CG:[call.5000.35287766]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287766 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3714174882 AlrtgDevID:4102 CallngDevID:3714174882 CalldDevID:4102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287766 Trnk#:0 TrnkGrp#:0) 12:23:56:843 CTIOS1-ctios Trace: [call.5000.35287766] Found CallConnection(3714174882.1) for device 3714174882. 12:23:56:843 CTIOS1-ctios Trace: [call.5000.35287766]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4102. 12:23:56:843 CTIOS1-ctios Trace: [call.5000.35287766] CallConnection(3714174882.1) found DeviceID(4102) AgentID(434). 12:23:56:843 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:23:56:843 CTIOS1-ctios Trace: Added CallConnection(3714174882.1). 12:23:56:843 CTIOS1-ctios Trace: [call.5000.35287766]::CreateCallConnection(): CallConnection(3714174882.1) created successfully. 12:23:56:843 CTIOS1-ctios Trace: [call.5000.35287766.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x683f0001) 12:23:56:843 CTIOS1-ctios Trace: [call.5000.35287766.4102] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:23:56:843 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287766.4102]:eCallBeginEvent 12:23:56:844 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287766.4102]:eButtonEnablementMaskChange,Msk(683f0001) 12:23:56:844 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287766.4102]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:23:56:929 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:23:56:929 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:23:56:929 CTIOS1-ctios Trace: >>CG:[call.5000.35287766]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287766 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287766 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3714174882 NewConnDevID:3714174882 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287766 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518636))) 12:23:56:930 CTIOS1-ctios Trace: >>CG:[call.5000.35287766]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287766 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4102 CallngDevID:3714174882 CalldDevID:4102 LstRedirDevID:(null) AnsDevID:4102 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287766 Trnk#:0 TrnkGrp#:0) 12:23:56:930 CTIOS1-ctios Trace: [call.5000.35287766] Found CallConnection(3714174882.1). 12:23:56:930 CTIOS1-ctios Trace: [call.5000.35287766] Found CallConnection(3714174882.1). 12:23:56:930 CTIOS1-ctios Trace: [call.5000.35287766.3714174882] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3714174882), Button Mask(0xbf01a6) 12:23:56:930 CTIOS1-ctios Trace: [call.5000.35287766.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x68bf01a6) 12:23:56:930 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eTalking),Msk(0) 12:23:56:930 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287766.4102]:eCallDataUpdateEvent,Msk(683f0001) 12:23:56:930 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287766.4102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:23:56:931 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287766.4102]:eCallEstablishedEvent,Msk(68bf01a6) 12:23:56:943 CTIOS1-ctios Trace: ->RCV[bancomer17-3260-1520 a=434][call.5000.35287766.4102]:eSetCallDataRequest 12:23:56:948 CTIOS1-ctios Trace: >>CG:[call.5000.35287766]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287766 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287766 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3714174882 NewConnDevID:3714174882 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287766 ecc:(...)) 12:23:56:949 CTIOS1-ctios Trace: >>CG:[call.5000.35287766.4102]:eSetCallDataConf(UniqObjID:call.5000.35287766.4102 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3260-1520) 12:23:56:949 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287766.4102]:eCallDataUpdateEvent,Msk(68bf01a6) 12:23:56:961 CTIOS1-ctios Trace: [call.5000.35287766] Found CallConnection(4102.0) for device 4102. 12:23:56:962 CTIOS1-ctios Trace: [call.5000.35287766] Found CallConnection(4102.0) for device 4102. 12:24:00:920 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2150.2151.2.0) for device 2150. 12:24:00:921 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2150.2151.2.0) for device 2150. 12:24:00:931 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287526 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:2150.2151.2 HldgDevID:2150 MsgID:eCallHeldEvent DvrKey:call.5000.35287526 HldgDevIDFull:2150.2151.2) 12:24:00:931 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2150.2151.2.0). 12:24:00:931 CTIOS1-ctios Trace: [call.5000.35287526.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0xbf000a) 12:24:00:932 CTIOS1-ctios Trace: [call.5000.35287765.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x203f0001) 12:24:00:947 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:1) 12:24:00:948 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:00:948 CTIOS1-ctios Trace: >>CG:[call.5000.35287765]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287765 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:0 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2150 CallngDevID:2096 CalldDevID:2150 LstRedirDevID:(null) AnsDevID:2150 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287765 Trnk#:0 TrnkGrp#:0) 12:24:00:948 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2096.0). 12:24:00:948 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2096.0). 12:24:00:948 CTIOS1-ctios Trace: [call.5000.35287765.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf01a6) 12:24:00:948 CTIOS1-ctios Trace: [call.5000.35287721.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:24:00:948 CTIOS1-ctios Trace: [call.5000.35287721.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:24:00:948 CTIOS1-ctios Trace: [call.5000.35287765.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:24:00:948 CTIOS1-ctios Trace: [call.5000.35287526.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:24:00:948 CTIOS1-ctios Trace: [call.5000.35287526.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:24:00:949 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.264]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:00:949 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.264]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:00:950 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2150.0) for device 2150. 12:24:00:951 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:4 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:24:00:951 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:00:951 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:240 SGID:5053 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:24:00:951 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.264]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:00:951 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.264]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:00:951 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.264]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:00:951 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.264]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:00:973 CTIOS1-ctios Trace: >>CG:[call.5000.35287765]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287765 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287765 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2096 NewConnDevID:2096 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287765) 12:24:01:089 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2150.0) for device 2150. 12:24:01:091 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2096.0) for device 2096. 12:24:01:091 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2096.0) for device 2096. 12:24:07:554 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.4043.2.0) for device 4042. 12:24:07:555 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.4043.2.0) for device 4042. 12:24:07:573 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:0) 12:24:07:574 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:07:574 CTIOS1-ctios Trace: >>CG:[call.5000.35287615]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287615 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4042 RetrvDevID:4042 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287615) 12:24:07:574 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(4042.0). 12:24:07:574 CTIOS1-ctios Trace: [call.5000.35287615.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf01a6) 12:24:07:574 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf01a6) 12:24:07:574 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf01a6) 12:24:07:580 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(4042.0) for device 4042. 12:24:07:581 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(4042.0) for device 4042. 12:24:07:604 CTIOS1-ctios Trace: >>CG:[call.5000.35287615]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287615 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35287615 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:7222143832 NewConnDevID:7222143832 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287615 ecc:(...)) 12:24:07:606 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:24:07:608 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:24:07:616 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287649 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4042.4043.2 HldgDevID:4042 MsgID:eCallHeldEvent DvrKey:call.5000.35287649 HldgDevIDFull:4042.4043.2) 12:24:07:616 CTIOS1-ctios Trace: [call.5000.35287649] Found CallConnection(4042.4043.2.0). 12:24:07:616 CTIOS1-ctios Trace: [call.5000.35287649.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf000a) 12:24:07:616 CTIOS1-ctios Trace: [call.5000.35287615.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf01a6) 12:24:07:893 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:24:07:894 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:24:09:074 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:24:09:077 CTIOS1-ctios Trace: [call.5000.16788669] Found CallConnection(4051.0) for device 4051. 12:24:09:080 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788669 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4051 RelDevID:4051 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788669) 12:24:09:080 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:09:080 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:24:09:080 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788669 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788669) 12:24:09:080 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:24:09:080 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788669 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:4042.4043.2 RelDevID:4042 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788669) 12:24:09:080 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:24:09:080 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788669 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4051 MsgID:eCallClearedEvent DvrKey:call.5000.16788669) 12:24:09:080 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:24:09:080 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:24:09:080 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:24:09:080 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:24:09:080 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:24:09:081 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:24:09:081 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eCallClearedEvent,Msk(3c0000) 12:24:09:081 CTIOS1-ctios Trace: >>CG:[call.5000.16788669]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:16788669 ConnDevIDTyp:0 ConnDevID:4051 MsgID:eCallEndEvent DvrKey:call.5000.16788669) 12:24:09:081 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:24:09:081 CTIOS1-ctios Trace: Removed CallConnection(4051.0). 12:24:09:081 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.16788669 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:24:09:081 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:24:09:081 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:09:081 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:24:09:081 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788669.4051]:eCallEndEvent 12:24:09:081 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eHold),Msk(0) 12:24:09:119 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287649 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4042.4043.2 RelDevID:4042 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287649 RelDevIDFull:4042.4043.2) 12:24:09:119 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:09:119 CTIOS1-ctios Trace: [call.5000.35287615.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf01a6) 12:24:09:119 CTIOS1-ctios Trace: Removed CallConnection(4042.4043.2.0). 12:24:09:119 CTIOS1-ctios Trace: [call.5000.35287615.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf01a6) 12:24:09:119 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287649 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000168 RelDevID:88000168 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287649) 12:24:09:119 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287649 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000168 MsgID:eCallClearedEvent DvrKey:call.5000.35287649) 12:24:09:119 CTIOS1-ctios Trace: >>CG:[call.5000.35287649]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287649 ConnDevIDTyp:1 ConnDevID:88000168 MsgID:eCallEndEvent DvrKey:call.5000.35287649) 12:24:09:119 CTIOS1-ctios Trace: Removed CallConnection(88000168.1). 12:24:09:119 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287649 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:24:10:230 CTIOS1-ctios Trace: ->RCV[bancomer17-2352-3944 a=247][agent.5000.247]:eSetAgentStateRequest(eAvailable) 12:24:10:237 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5093 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2117 AGID:247 AGInstr:2117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.247 AGAvailStatus:1) 12:24:10:238 CTIOS1-ctios Trace: [agent.5000.247] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:24:10:239 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:24:10:239 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.247]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:24:10:239 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.247]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:24:10:240 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eSetAgentStateConf(UniqObjID:agent.5000.247 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2352-3944) 12:24:10:240 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eSetAgentStateConf 12:24:11:329 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:24:11:329 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:11:330 CTIOS1-ctios Trace: >>CG:[call.5000.35287543]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287543 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4051 RetrvDevID:4051 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287543) 12:24:11:330 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(4051.0). 12:24:11:330 CTIOS1-ctios Trace: [call.5000.35287543.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf01a6) 12:24:11:330 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:24:11:330 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:24:11:330 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eCallRetrievedEvent,Msk(68bf01a6) 12:24:11:338 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(4051.0) for device 4051. 12:24:11:338 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(4051.0) for device 4051. 12:24:11:348 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35287543.4051]:eSetCallDataRequest 12:24:11:353 CTIOS1-ctios Trace: >>CG:[call.5000.35287543.4051]:eSetCallDataConf(UniqObjID:call.5000.35287543.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:24:13:711 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2096.0) for device 2096. 12:24:13:712 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2096.0) for device 2096. 12:24:13:713 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2150.0) for device 2150. 12:24:13:714 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2150.0) for device 2150. 12:24:13:714 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:24:13:715 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:13:715 CTIOS1-ctios Trace: >>CG:[call.5000.35287765]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287765 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2096 HldgDevID:2096 MsgID:eCallHeldEvent DvrKey:call.5000.35287765) 12:24:13:715 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2096.0). 12:24:13:715 CTIOS1-ctios Trace: [call.5000.35287765.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:24:13:715 CTIOS1-ctios Trace: [call.5000.35287721.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:24:13:715 CTIOS1-ctios Trace: [call.5000.35287526.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:24:13:715 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eHold),Msk(0) 12:24:13:715 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eHold),Msk(0) 12:24:13:719 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2150.0) for device 2150. 12:24:13:725 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2150.0) for device 2150. 12:24:13:882 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:24:13:882 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:13:882 CTIOS1-ctios Trace: >>CG:[call.5000.35287721]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287721 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2096 RetrvDevID:2096 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287721) 12:24:13:882 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2096.0). 12:24:13:882 CTIOS1-ctios Trace: [call.5000.35287721.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf01a6) 12:24:13:882 CTIOS1-ctios Trace: [call.5000.35287765.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:24:13:882 CTIOS1-ctios Trace: [call.5000.35287765.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:24:13:883 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:13:883 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:13:886 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2096.0) for device 2096. 12:24:13:887 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2096.0) for device 2096. 12:24:23:003 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2096.0) for device 2096. 12:24:23:003 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2096.0) for device 2096. 12:24:23:059 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2150.0) for device 2150. 12:24:23:059 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2150.0) for device 2150. 12:24:23:086 CTIOS1-ctios Trace: >>CG:[call.5000.35287721]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 PriDevIDTyp:0 PriCID:35287721 NumParties:3 SecDevIDTyp:0 SecCID:35287765 CtrlrDevTyp:0 AddedPtyDevTyp:0 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 PriDevID:2096 SecDevID:2096 CtrlrDevID:2096 AddedPtyDevID:2150 MsgID:eCallConferencedEvent DvrKey:call.5000.35287721ConnectedParty[1]:(ConnPtyCID:35287721 ConnPtyDevIDTyp:1 ConnPtyDevID:70) ConnectedParty[2]:(ConnPtyCID:35287721 ConnPtyDevIDTyp:0 ConnPtyDevID:2096) ConnectedParty[3]:(ConnPtyCID:35287721 ConnPtyDevIDTyp:0 ConnPtyDevID:2150)) 12:24:23:086 CTIOS1-ctios Trace: [call.5000.35287721] Found Device [2096] on both [call.5000.35287721] and [call.5000.35287765]. 12:24:23:086 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2096.0). 12:24:23:086 CTIOS1-ctios Trace: [call.5000.35287765.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf01a6) 12:24:23:087 CTIOS1-ctios Trace: [call.5000.35287721.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf01a6) 12:24:23:087 CTIOS1-ctios Trace: [call.5000.35287765] Found CallConnection(2096.0). 12:24:23:087 CTIOS1-ctios Trace: Removed CallConnection(2096.0). 12:24:23:087 CTIOS1-ctios Trace: Added CallConnection(2150.0). 12:24:23:087 CTIOS1-ctios Trace: [call.5000.35287721] Moved CallConnection[2150.0] from [call.5000.35287765] to [call.5000.35287721]. 12:24:23:087 CTIOS1-ctios Trace: [call.5000.35287721.70] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(70), Button Mask(0xbf01a6) 12:24:23:088 CTIOS1-ctios Trace: >>CG:[call.5000.35287765]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 PriDevIDTyp:0 PriCID:35287721 NumParties:3 SecDevIDTyp:0 SecCID:35287765 CtrlrDevTyp:0 AddedPtyDevTyp:0 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 PriDevID:2096 SecDevID:2096 CtrlrDevID:2096 AddedPtyDevID:2150 MsgID:eCallConferencedEvent DvrKey:call.5000.35287765ConnectedParty[1]:(ConnPtyCID:35287721 ConnPtyDevIDTyp:1 ConnPtyDevID:70) ConnectedParty[2]:(ConnPtyCID:35287721 ConnPtyDevIDTyp:0 ConnPtyDevID:2096) ConnectedParty[3]:(ConnPtyCID:35287721 ConnPtyDevIDTyp:0 ConnPtyDevID:2150)) 12:24:23:088 CTIOS1-ctios Trace: [call.5000.35287721.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf01a6) 12:24:23:088 CTIOS1-ctios Trace: [call.5000.35287721.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:24:23:088 CTIOS1-ctios Trace: >>CG:[call.5000.35287765]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287765 ConnDevIDTyp:0 ConnDevID:2096 MsgID:eCallEndEvent DvrKey:call.5000.35287765) 12:24:23:088 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287765 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:24:23:088 CTIOS1-ctios Trace: >>CG:[call.5000.35287721]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287721 CallTyp:15 ConnDevIDTyp:1 NewConnCID:35287721 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2096 DNIS:2150 Dialed#:2150 ConnDevID:70 NewConnDevID:70 RCallKeyDay:151064 RCallKeyCID:1335 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287721 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518630)) ICMEntUniqID:icm.151064.1335 RCallKeySeq#:4) 12:24:23:094 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2150.0) for device 2150. 12:24:23:096 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2150.0) for device 2150. 12:24:23:106 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2096.0) for device 2096. 12:24:23:106 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2096.0) for device 2096. 12:24:23:549 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:24:23:549 CTIOS1-ctios Trace: [call.5000.35287194] Found CallConnection(4009.0) for device 4009. 12:24:23:573 CTIOS1-ctios Trace: >>CG:[call.5000.35287194]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287194 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4009 RelDevID:4009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287194) 12:24:23:573 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:23:573 CTIOS1-ctios Trace: >>CG:[call.5000.35287194]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287194 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4646482154 RelDevID:4646482154 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287194) 12:24:23:573 CTIOS1-ctios Trace: >>CG:[call.5000.35287194]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287194 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4646482154 MsgID:eCallClearedEvent DvrKey:call.5000.35287194) 12:24:23:575 CTIOS1-ctios Trace: >>CG:[call.5000.35287194]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287194 ConnDevIDTyp:1 ConnDevID:4646482154 MsgID:eCallEndEvent DvrKey:call.5000.35287194) 12:24:23:575 CTIOS1-ctios Trace: Removed CallConnection(4646482154.1). 12:24:23:575 CTIOS1-ctios Trace: Removed CallConnection(4009.0). 12:24:23:575 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287194 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:24:23:575 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:1) 12:24:23:575 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:24:23:596 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2096.0) for device 2096. 12:24:23:597 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2096.0) for device 2096. 12:24:23:602 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2150.0) for device 2150. 12:24:23:602 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2150.0) for device 2150. 12:24:23:603 CTIOS1-ctios Trace: >>CG:[call.5000.35287721]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287721 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2096 RelDevID:2096 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287721) 12:24:23:603 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:23:604 CTIOS1-ctios Trace: [call.5000.35287526.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:24:23:604 CTIOS1-ctios Trace: >>CG:[call.5000.35287721]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287721 CallTyp:15 ConnDevIDTyp:1 NewConnCID:35287721 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:70 NewConnDevID:70 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287721 ecc:(...)) 12:24:23:607 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:1) 12:24:23:607 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0x101b0000) 12:24:23:607 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:24:23:607 CTIOS1-ctios Trace: Removed CallConnection(2096.0). 12:24:23:607 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:24:23:608 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:24:23:608 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:24:23:624 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2150.0) for device 2150. 12:24:23:626 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2150.0) for device 2150. 12:24:23:815 CTIOS1-ctios Trace: [call.5000.35287595] Found CallConnection(2045.0) for device 2045. 12:24:23:816 CTIOS1-ctios Trace: [call.5000.35287595] Found CallConnection(2045.0) for device 2045. 12:24:23:822 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:0) 12:24:23:822 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:23:822 CTIOS1-ctios Trace: >>CG:[call.5000.35287595]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287595 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2045 HldgDevID:2045 MsgID:eCallHeldEvent DvrKey:call.5000.35287595) 12:24:23:822 CTIOS1-ctios Trace: [call.5000.35287595] Found CallConnection(2045.0). 12:24:23:822 CTIOS1-ctios Trace: [call.5000.35287595.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf000a) 12:24:23:823 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.227]:Monitored eAgentStateEvent(eHold),Msk(0) 12:24:23:823 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.227]:Monitored eAgentStateEvent(eHold),Msk(0) 12:24:23:828 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:0) 12:24:23:828 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:23:828 CTIOS1-ctios Trace: >>CG:[call.5000.35287779]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287779 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2045 RCallKeyDay:151064 RCallKeyCID:1317 MsgID:eCallBeginEvent DvrKey:call.5000.35287779 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518262)) ICMEntUniqID:icm.151064.1317 RCallKeySeq#:3) 12:24:23:828 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287779 12:24:23:828 CTIOS1-ctios Trace: >>CG:[call.5000.35287779]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287779 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:180 SGID:5055 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2045 CallngDevID:2045 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287779 COCConnCID:35287595 COCCallConnDevIDTyp:0 COCCallConnDevID:2045) 12:24:23:828 CTIOS1-ctios Trace: [call.5000.35287779] CallConnection(2045.0) found DeviceID(2045) AgentID(227). 12:24:23:828 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:24:23:829 CTIOS1-ctios Trace: Added CallConnection(2045.0). 12:24:23:829 CTIOS1-ctios Trace: [call.5000.35287779]::CreateCallConnection(): CallConnection(2045.0) created successfully. 12:24:23:829 CTIOS1-ctios Trace: [call.5000.35287779.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x203c1000) 12:24:23:829 CTIOS1-ctios Trace: [call.5000.35287595.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x203c1000) 12:24:23:829 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.227]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:23:829 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.227]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:26:295 CTIOS1-ctios Trace: [call.5000.35287724] Found CallConnection(2072.0) for device 2072. 12:24:26:298 CTIOS1-ctios Trace: [call.5000.35287724] Found CallConnection(2072.0) for device 2072. 12:24:26:298 CTIOS1-ctios Trace: >>CG:[call.5000.35287724]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287724 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2072 RelDevID:2072 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287724) 12:24:26:298 CTIOS1-ctios Trace: [agent.5000.208] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:26:298 CTIOS1-ctios Trace: >>CG:[call.5000.35287724]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287724 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:58032270 RelDevID:58032270 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287724) 12:24:26:298 CTIOS1-ctios Trace: >>CG:[call.5000.35287724]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287724 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2072 MsgID:eCallClearedEvent DvrKey:call.5000.35287724) 12:24:26:298 CTIOS1-ctios Trace: >>CG:[call.5000.35287724]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287724 ConnDevIDTyp:0 ConnDevID:2072 MsgID:eCallEndEvent DvrKey:call.5000.35287724) 12:24:26:299 CTIOS1-ctios Trace: Removed CallConnection(2072.0). 12:24:26:299 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287724 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:24:26:299 CTIOS1-ctios Trace: >>CG:[agent.5000.208]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5015 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2072 AGID:208 AGInstr:2072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.208 AGAvailStatus:1) 12:24:26:299 CTIOS1-ctios Trace: [agent.5000.208] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:24:26:299 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.208]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:24:26:299 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.208]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:24:29:681 CTIOS1-ctios Trace: >>CG:[call.5000.35287779]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287779 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2045 RelDevID:2045 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287779) 12:24:29:681 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:29:681 CTIOS1-ctios Trace: [call.5000.35287595.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf000a) 12:24:29:682 CTIOS1-ctios Trace: >>CG:[call.5000.35287779]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287779 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2045 MsgID:eCallClearedEvent DvrKey:call.5000.35287779) 12:24:29:683 CTIOS1-ctios Trace: >>CG:[call.5000.35287779]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287779 ConnDevIDTyp:0 ConnDevID:2045 MsgID:eCallEndEvent DvrKey:call.5000.35287779) 12:24:29:683 CTIOS1-ctios Trace: [call.5000.35287595.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf000a) 12:24:29:683 CTIOS1-ctios Trace: Removed CallConnection(2045.0). 12:24:29:683 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287779 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:24:29:683 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:0) 12:24:29:683 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:29:684 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.227]:Monitored eAgentStateEvent(eHold),Msk(0) 12:24:29:684 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.227]:Monitored eAgentStateEvent(eHold),Msk(0) 12:24:30:368 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:0) 12:24:30:369 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:30:369 CTIOS1-ctios Trace: >>CG:[call.5000.35287780]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287780 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2045 MsgID:eCallBeginEvent DvrKey:call.5000.35287780 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518669))) 12:24:30:369 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287780 12:24:30:369 CTIOS1-ctios Trace: >>CG:[call.5000.35287780]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287780 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2045 CallngDevID:2045 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287780) 12:24:30:369 CTIOS1-ctios Trace: [call.5000.35287780] CallConnection(2045.0) found DeviceID(2045) AgentID(227). 12:24:30:369 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:24:30:369 CTIOS1-ctios Trace: Added CallConnection(2045.0). 12:24:30:369 CTIOS1-ctios Trace: [call.5000.35287780]::CreateCallConnection(): CallConnection(2045.0) created successfully. 12:24:30:369 CTIOS1-ctios Trace: [call.5000.35287780.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf0002) 12:24:30:369 CTIOS1-ctios Trace: [call.5000.35287595.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf000a) 12:24:30:370 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.227]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:30:370 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.227]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:32:075 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:24:32:075 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:32:075 CTIOS1-ctios Trace: >>CG:[call.5000.35287520]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287520 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2033 RetrvDevID:2033 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287520) 12:24:32:075 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0). 12:24:32:075 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf01a6) 12:24:32:075 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eTalking),Msk(0) 12:24:32:075 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.215]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:32:075 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.215]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:32:075 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:24:32:075 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eCallRetrievedEvent,Msk(68bf01a6) 12:24:32:094 CTIOS1-ctios Trace: ->RCV[bancomer51-3952-4040 a=215][call.5000.35287520.2033]:eSetCallDataRequest 12:24:32:099 CTIOS1-ctios Trace: >>CG:[call.5000.35287520.2033]:eSetCallDataConf(UniqObjID:call.5000.35287520.2033 MsgID:eSetCallDataConf TgtCILClntID:bancomer51-3952-4040) 12:24:32:289 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:24:32:298 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:24:33:123 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4111 ANI:4433234260 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1346 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1346 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1700) 12:24:33:124 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][]:eAgentPrecallEvent 12:24:33:127 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:24:33:127 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:33:127 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eReserved),Msk(0) 12:24:33:247 CTIOS1-ctios Trace: >>CG:[call.5000.35287783]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287783 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4433234260 DNIS:4111 Dialed#:3021 ConnDevID:4433234260 RCallKeyDay:151064 RCallKeyCID:1346 MsgID:eCallBeginEvent DvrKey:call.5000.35287783 ecc:(...) ICMEntUniqID:icm.151064.1346 RCallKeySeq#:2) 12:24:33:247 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287783 12:24:33:247 CTIOS1-ctios Trace: >>CG:[call.5000.35287783]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287783 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4433234260 AlrtgDevID:(null) CallngDevID:4433234260 CalldDevID:4111 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287783 Trnk#:0 TrnkGrp#:0) 12:24:33:247 CTIOS1-ctios Trace: [call.5000.35287783]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4433234260. 12:24:33:247 CTIOS1-ctios Trace: CallConnection(4433234260.1) created AgentObject (Device) for DeviceID(4433234260). 12:24:33:247 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:24:33:247 CTIOS1-ctios Trace: Added CallConnection(4433234260.1). 12:24:33:247 CTIOS1-ctios Trace: [call.5000.35287783]::CreateCallConnection(): CallConnection(4433234260.1) created successfully. 12:24:33:248 CTIOS1-ctios Trace: >>CG:[call.5000.35287783]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287783 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4433234260 AlrtgDevID:4111 CallngDevID:4433234260 CalldDevID:4111 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287783 Trnk#:0 TrnkGrp#:0) 12:24:33:248 CTIOS1-ctios Trace: [call.5000.35287783] Found CallConnection(4433234260.1) for device 4433234260. 12:24:33:248 CTIOS1-ctios Trace: [call.5000.35287783]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4111. 12:24:33:248 CTIOS1-ctios Trace: [call.5000.35287783] CallConnection(4433234260.1) found DeviceID(4111) AgentID(437). 12:24:33:248 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:24:33:248 CTIOS1-ctios Trace: Added CallConnection(4433234260.1). 12:24:33:248 CTIOS1-ctios Trace: [call.5000.35287783]::CreateCallConnection(): CallConnection(4433234260.1) created successfully. 12:24:33:248 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683f0001) 12:24:33:248 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:24:33:248 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eCallBeginEvent 12:24:33:248 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(683f0001) 12:24:33:248 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:24:33:327 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:24:33:327 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:33:327 CTIOS1-ctios Trace: >>CG:[call.5000.35287783]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287783 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287783 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4433234260 NewConnDevID:4433234260 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287783 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518672))) 12:24:33:328 CTIOS1-ctios Trace: >>CG:[call.5000.35287783]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287783 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4111 CallngDevID:4433234260 CalldDevID:4111 LstRedirDevID:(null) AnsDevID:4111 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287783 Trnk#:0 TrnkGrp#:0) 12:24:33:328 CTIOS1-ctios Trace: [call.5000.35287783] Found CallConnection(4433234260.1). 12:24:33:328 CTIOS1-ctios Trace: [call.5000.35287783] Found CallConnection(4433234260.1). 12:24:33:328 CTIOS1-ctios Trace: [call.5000.35287783.4433234260] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4433234260), Button Mask(0xbf01a6) 12:24:33:328 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:24:33:328 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:24:33:328 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eCallDataUpdateEvent,Msk(683f0001) 12:24:33:328 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:24:33:329 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eCallEstablishedEvent,Msk(68bf01a6) 12:24:33:360 CTIOS1-ctios Trace: [call.5000.35287783] Found CallConnection(4111.0) for device 4111. 12:24:33:360 CTIOS1-ctios Trace: [call.5000.35287783] Found CallConnection(4111.0) for device 4111. 12:24:33:368 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287783.4111]:eSetCallDataRequest 12:24:33:374 CTIOS1-ctios Trace: >>CG:[call.5000.35287783]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287783 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287783 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4433234260 NewConnDevID:4433234260 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287783 ecc:(...)) 12:24:33:375 CTIOS1-ctios Trace: >>CG:[call.5000.35287783.4111]:eSetCallDataConf(UniqObjID:call.5000.35287783.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:24:33:375 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eCallDataUpdateEvent,Msk(68bf01a6) 12:24:34:126 CTIOS1-ctios Trace: >>CG:[call.5000.35287780]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287780 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287780 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51745289 ConnDevID:2045 NewConnDevID:2045 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287780) 12:24:34:127 CTIOS1-ctios Trace: >>CG:[call.5000.35287780]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287780 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2045 CallngDevID:2045 CalldDevID:51745289 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287780) 12:24:34:127 CTIOS1-ctios Trace: [call.5000.35287780] Found CallConnection(2045.0) for device 2045. 12:24:35:873 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4009 ANI:8717181910 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1347 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1347 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1701) 12:24:35:876 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:24:35:876 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:35:995 CTIOS1-ctios Trace: >>CG:[call.5000.35287786]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287786 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8717181910 DNIS:4009 Dialed#:3021 ConnDevID:8717181910 RCallKeyDay:151064 RCallKeyCID:1347 MsgID:eCallBeginEvent DvrKey:call.5000.35287786 ecc:(...) ICMEntUniqID:icm.151064.1347 RCallKeySeq#:2) 12:24:35:995 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287786 12:24:35:995 CTIOS1-ctios Trace: >>CG:[call.5000.35287786]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287786 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8717181910 AlrtgDevID:(null) CallngDevID:8717181910 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287786 Trnk#:0 TrnkGrp#:0) 12:24:35:995 CTIOS1-ctios Trace: [call.5000.35287786]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8717181910. 12:24:35:995 CTIOS1-ctios Trace: CallConnection(8717181910.1) created AgentObject (Device) for DeviceID(8717181910). 12:24:35:995 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:24:35:995 CTIOS1-ctios Trace: Added CallConnection(8717181910.1). 12:24:35:995 CTIOS1-ctios Trace: [call.5000.35287786]::CreateCallConnection(): CallConnection(8717181910.1) created successfully. 12:24:35:996 CTIOS1-ctios Trace: >>CG:[call.5000.35287786]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287786 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8717181910 AlrtgDevID:4009 CallngDevID:8717181910 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287786 Trnk#:0 TrnkGrp#:0) 12:24:35:996 CTIOS1-ctios Trace: [call.5000.35287786] Found CallConnection(8717181910.1) for device 8717181910. 12:24:35:996 CTIOS1-ctios Trace: [call.5000.35287786]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4009. 12:24:35:996 CTIOS1-ctios Trace: [call.5000.35287786] CallConnection(8717181910.1) found DeviceID(4009) AgentID(403). 12:24:35:996 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:24:35:996 CTIOS1-ctios Trace: Added CallConnection(8717181910.1). 12:24:35:996 CTIOS1-ctios Trace: [call.5000.35287786]::CreateCallConnection(): CallConnection(8717181910.1) created successfully. 12:24:35:996 CTIOS1-ctios Trace: [call.5000.35287786.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:24:35:996 CTIOS1-ctios Trace: [call.5000.35287786.4009] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:24:36:082 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:24:36:082 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:36:083 CTIOS1-ctios Trace: >>CG:[call.5000.35287786]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287786 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287786 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8717181910 NewConnDevID:8717181910 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287786 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518675))) 12:24:36:083 CTIOS1-ctios Trace: >>CG:[call.5000.35287786]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287786 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4009 CallngDevID:8717181910 CalldDevID:4009 LstRedirDevID:(null) AnsDevID:4009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287786 Trnk#:0 TrnkGrp#:0) 12:24:36:083 CTIOS1-ctios Trace: [call.5000.35287786] Found CallConnection(8717181910.1). 12:24:36:083 CTIOS1-ctios Trace: [call.5000.35287786] Found CallConnection(8717181910.1). 12:24:36:083 CTIOS1-ctios Trace: [call.5000.35287786.8717181910] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8717181910), Button Mask(0xbf01a6) 12:24:36:083 CTIOS1-ctios Trace: [call.5000.35287786.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:24:36:119 CTIOS1-ctios Trace: [call.5000.35287786] Found CallConnection(4009.0) for device 4009. 12:24:36:119 CTIOS1-ctios Trace: [call.5000.35287786] Found CallConnection(4009.0) for device 4009. 12:24:36:131 CTIOS1-ctios Trace: >>CG:[call.5000.35287786]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287786 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287786 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8717181910 NewConnDevID:8717181910 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287786 ecc:(...)) 12:24:41:431 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0) for device 2030. 12:24:41:432 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0) for device 2030. 12:24:41:471 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:180 SGID:5055 PriDevIDTyp:0 PriCID:35287511 NumParties:4 SecDevIDTyp:0 SecCID:35287576 CtrlrDevTyp:0 AddedPtyDevTyp:0 LineHdl:65535 LineTyp:0 SGPri:0 MonID:0 PriDevID:2030 SecDevID:2030 CtrlrDevID:2030 AddedPtyDevID:99238 MsgID:eCallConferencedEvent DvrKey:call.5000.35287511ConnectedParty[1]:(ConnPtyCID:35287511 ConnPtyDevIDTyp:1 ConnPtyDevID:7757534099) ConnectedParty[2]:(ConnPtyCID:35287511 ConnPtyDevIDTyp:0 ConnPtyDevID:2030) ConnectedParty[3]:(ConnPtyCID:35287511 ConnPtyDevIDTyp:1 ConnPtyDevID:99238) ConnectedParty[4]:(ConnPtyCID:35287511 ConnPtyDevIDTyp:1 ConnPtyDevID:99238)) 12:24:41:471 CTIOS1-ctios Trace: [call.5000.35287511] Found Device [2030] on both [call.5000.35287511] and [call.5000.35287576]. 12:24:41:471 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0). 12:24:41:471 CTIOS1-ctios Trace: [call.5000.35287576.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf01a6) 12:24:41:471 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:24:41:471 CTIOS1-ctios Trace: [call.5000.35287576] Found CallConnection(2030.0). 12:24:41:471 CTIOS1-ctios Trace: Removed CallConnection(2030.0). 12:24:41:471 CTIOS1-ctios Trace: [call.5000.35287511.7757534099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(7757534099), Button Mask(0xbf01a6) 12:24:41:471 CTIOS1-ctios Trace: [call.5000.35287511.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf01a6) 12:24:41:472 CTIOS1-ctios Trace: >>CG:[call.5000.35287576]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:180 SGID:5055 PriDevIDTyp:0 PriCID:35287511 NumParties:4 SecDevIDTyp:0 SecCID:35287576 CtrlrDevTyp:0 AddedPtyDevTyp:0 LineHdl:65535 LineTyp:0 SGPri:0 MonID:0 PriDevID:2030 SecDevID:2030 CtrlrDevID:2030 AddedPtyDevID:99238 MsgID:eCallConferencedEvent DvrKey:call.5000.35287576ConnectedParty[1]:(ConnPtyCID:35287511 ConnPtyDevIDTyp:1 ConnPtyDevID:7757534099) ConnectedParty[2]:(ConnPtyCID:35287511 ConnPtyDevIDTyp:0 ConnPtyDevID:2030) ConnectedParty[3]:(ConnPtyCID:35287511 ConnPtyDevIDTyp:1 ConnPtyDevID:99238) ConnectedParty[4]:(ConnPtyCID:35287511 ConnPtyDevIDTyp:1 ConnPtyDevID:99238)) 12:24:41:472 CTIOS1-ctios Trace: >>CG:[call.5000.35287576]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287576 ConnDevIDTyp:0 ConnDevID:2030 MsgID:eCallEndEvent DvrKey:call.5000.35287576) 12:24:41:472 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287576 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:24:41:472 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287511 CallTyp:15 ConnDevIDTyp:1 NewConnCID:35287511 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:99238 ConnDevID:7757534099 NewConnDevID:7757534099 RCallKeyDay:151064 RCallKeyCID:1299 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287511 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518231)) ICMEntUniqID:icm.151064.1299 RCallKeySeq#:4) 12:24:41:473 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:24:41:473 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:41:473 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:24:41:473 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:41:473 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.224]:Monitored eAgentStateEvent(eHold),Msk(0) 12:24:41:473 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.224]:Monitored eAgentStateEvent(eHold),Msk(0) 12:24:41:473 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.224]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:41:473 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.224]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:41:480 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:24:41:501 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:24:42:316 CTIOS1-ctios Trace: [call.5000.35287705] Found CallConnection(2018.0) for device 2018. 12:24:42:316 CTIOS1-ctios Trace: [call.5000.35287705] Found CallConnection(2018.0) for device 2018. 12:24:42:368 CTIOS1-ctios Trace: >>CG:[call.5000.35287705]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287705 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 FailDevTyp:0 MonID:0 ConnDevID:2018 CalldDevID:(null) FailDevID:2018 MsgID:eCallFailedEvent DvrKey:call.5000.35287705) 12:24:42:368 CTIOS1-ctios Trace: [call.5000.35287705.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x203f1000) 12:24:42:368 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:24:43:257 CTIOS1-ctios Trace: [call.5000.35287125] Found CallConnection(2015.0) for device 2015. 12:24:43:260 CTIOS1-ctios Trace: [call.5000.35287125] Found CallConnection(2015.0) for device 2015. 12:24:43:260 CTIOS1-ctios Trace: >>CG:[call.5000.35287125]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287125 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2015 RelDevID:2015 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287125) 12:24:43:260 CTIOS1-ctios Trace: [agent.5000.220] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:43:260 CTIOS1-ctios Trace: >>CG:[call.5000.35287125]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287125 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:52417650 RelDevID:52417650 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287125) 12:24:43:260 CTIOS1-ctios Trace: >>CG:[call.5000.35287125]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287125 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2015 MsgID:eCallClearedEvent DvrKey:call.5000.35287125) 12:24:43:260 CTIOS1-ctios Trace: >>CG:[call.5000.35287125]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287125 ConnDevIDTyp:0 ConnDevID:2015 MsgID:eCallEndEvent DvrKey:call.5000.35287125) 12:24:43:261 CTIOS1-ctios Trace: Removed CallConnection(2015.0). 12:24:43:261 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287125 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:24:43:261 CTIOS1-ctios Trace: >>CG:[agent.5000.220]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5031 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2015 AGID:220 AGInstr:2015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.220 AGAvailStatus:0) 12:24:43:261 CTIOS1-ctios Trace: [agent.5000.220] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:24:43:261 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.220]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:24:43:261 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.220]:Monitored eAgentStateEvent(eNotReady),Msk(0) 12:24:44:387 CTIOS1-ctios Trace: >>CG:[call.5000.35287780]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287780 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287780 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2045 NewConnDevID:2045 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287780) 12:24:44:388 CTIOS1-ctios Trace: >>CG:[call.5000.35287780]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287780 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:51745289 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287780 Trnk#:0 TrnkGrp#:0) 12:24:44:395 CTIOS1-ctios Trace: [call.5000.35287780] Found CallConnection(2045.0) for device 2045. 12:24:44:401 CTIOS1-ctios Trace: [call.5000.35287780] Found CallConnection(2045.0) for device 2045. 12:24:44:491 CTIOS1-ctios Trace: >>CG:[call.5000.35287780]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287780 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:51745289 CallngDevID:2045 CalldDevID:51745289 LstRedirDevID:(null) AnsDevID:51745289 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287780 Trnk#:0 TrnkGrp#:0) 12:24:44:491 CTIOS1-ctios Trace: [call.5000.35287780] Found CallConnection(2045.0). 12:24:44:491 CTIOS1-ctios Trace: [call.5000.35287780.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf01a6) 12:24:44:491 CTIOS1-ctios Trace: [call.5000.35287595.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf000a) 12:24:44:491 CTIOS1-ctios Trace: [call.5000.35287595.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf000a) 12:24:44:517 CTIOS1-ctios Trace: >>CG:[call.5000.35287780]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287780 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287780 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2045 NewConnDevID:2045 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287780) 12:24:48:796 CTIOS1-ctios Trace: [call.5000.35287701] Found CallConnection(2297.0) for device 2297. 12:24:48:797 CTIOS1-ctios Trace: [call.5000.35287701] Found CallConnection(2297.0) for device 2297. 12:24:48:798 CTIOS1-ctios Trace: >>CG:[call.5000.35287701]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287701 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2297 RelDevID:2297 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287701) 12:24:48:798 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:48:798 CTIOS1-ctios Trace: >>CG:[call.5000.35287701]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287701 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:14620 RelDevID:14620 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287701) 12:24:48:799 CTIOS1-ctios Trace: >>CG:[call.5000.35287701]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287701 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:14620 MsgID:eCallClearedEvent DvrKey:call.5000.35287701) 12:24:48:799 CTIOS1-ctios Trace: >>CG:[call.5000.35287701]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287701 ConnDevIDTyp:1 ConnDevID:14620 MsgID:eCallEndEvent DvrKey:call.5000.35287701) 12:24:48:799 CTIOS1-ctios Trace: Removed CallConnection(14620.1). 12:24:48:799 CTIOS1-ctios Trace: Removed CallConnection(2297.0). 12:24:48:799 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287701 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:24:48:799 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:1) 12:24:48:799 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:24:48:799 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.334]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:24:48:799 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.334]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:24:51:471 CTIOS1-ctios Trace: >>CG:[call.5000.35287705]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287705 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287705) 12:24:51:471 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:51:471 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:24:51:471 CTIOS1-ctios Trace: >>CG:[call.5000.35287705]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287705 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018 MsgID:eCallClearedEvent DvrKey:call.5000.35287705) 12:24:51:473 CTIOS1-ctios Trace: >>CG:[call.5000.35287705]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287705 ConnDevIDTyp:0 ConnDevID:2018 MsgID:eCallEndEvent DvrKey:call.5000.35287705) 12:24:51:473 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:24:51:473 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:24:51:473 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287705 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:24:51:473 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:24:51:473 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:51:473 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:24:51:474 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:24:53:718 CTIOS1-ctios Trace: ->RCV[BANCOMER29-3684-4108 a=210][agent.5000.210]:eSetAgentStateRequest(eAvailable) 12:24:53:724 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:1) 12:24:53:725 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:24:53:725 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:24:53:725 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.210]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:24:53:725 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.210]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:24:53:725 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eSetAgentStateConf(UniqObjID:agent.5000.210 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER29-3684-4108) 12:24:53:725 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eSetAgentStateConf 12:24:55:575 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:24:55:575 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:55:575 CTIOS1-ctios Trace: >>CG:[call.5000.35287793]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287793 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35287793 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518695))) 12:24:55:575 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287793 12:24:55:575 CTIOS1-ctios Trace: >>CG:[call.5000.35287793]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287793 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287793) 12:24:55:575 CTIOS1-ctios Trace: [call.5000.35287793] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:24:55:575 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:24:55:575 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:24:55:575 CTIOS1-ctios Trace: [call.5000.35287793]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:24:55:575 CTIOS1-ctios Trace: [call.5000.35287793.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:24:55:575 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:24:55:576 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:55:576 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:56:133 CTIOS1-ctios Trace: >>CG:[call.5000.35287793]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287793 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287793 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:994876 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287793) 12:24:56:133 CTIOS1-ctios Trace: >>CG:[call.5000.35287793]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287793 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 CalldDevID:994876 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287793) 12:24:56:133 CTIOS1-ctios Trace: [call.5000.35287793] Found CallConnection(2018.0) for device 2018. 12:24:56:374 CTIOS1-ctios Trace: >>CG:[call.5000.35287793]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287793 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287793 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287793) 12:24:56:374 CTIOS1-ctios Trace: >>CG:[call.5000.35287793]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287793 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:994876 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287793 Trnk#:0 TrnkGrp#:0) 12:24:56:783 CTIOS1-ctios Trace: [call.5000.35287793] Found CallConnection(2018.0) for device 2018. 12:24:56:827 CTIOS1-ctios Trace: [call.5000.35287793] Found CallConnection(2018.0) for device 2018. 12:24:58:074 CTIOS1-ctios Trace: [call.5000.35287793] Found CallConnection(2018.0) for device 2018. 12:24:58:074 CTIOS1-ctios Trace: [call.5000.35287793] Found CallConnection(2018.0) for device 2018. 12:24:58:074 CTIOS1-ctios Trace: >>CG:[call.5000.35287793]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287793 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287793) 12:24:58:074 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:58:074 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:24:58:074 CTIOS1-ctios Trace: >>CG:[call.5000.35287793]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287793 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018 MsgID:eCallClearedEvent DvrKey:call.5000.35287793) 12:24:58:075 CTIOS1-ctios Trace: >>CG:[call.5000.35287793]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287793 ConnDevIDTyp:0 ConnDevID:2018 MsgID:eCallEndEvent DvrKey:call.5000.35287793) 12:24:58:075 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:24:58:075 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:24:58:075 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287793 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:24:58:075 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:24:58:075 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:58:075 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:24:58:075 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:24:59:939 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:24:59:939 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:24:59:939 CTIOS1-ctios Trace: >>CG:[call.5000.35287794]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287794 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35287794 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518699))) 12:24:59:939 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287794 12:24:59:939 CTIOS1-ctios Trace: >>CG:[call.5000.35287794]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287794 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287794) 12:24:59:939 CTIOS1-ctios Trace: [call.5000.35287794] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:24:59:939 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:24:59:939 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:24:59:939 CTIOS1-ctios Trace: [call.5000.35287794]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:24:59:940 CTIOS1-ctios Trace: [call.5000.35287794.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:24:59:940 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:24:59:940 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:24:59:940 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:25:14:777 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:25:14:778 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:25:14:804 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:25:14:804 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:14:804 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2102 HldgDevID:2102 MsgID:eCallHeldEvent DvrKey:call.5000.35287626) 12:25:14:804 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0). 12:25:14:805 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:25:14:805 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eHold),Msk(0) 12:25:14:805 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.240]:Monitored eAgentStateEvent(eHold),Msk(0) 12:25:14:805 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.240]:Monitored eAgentStateEvent(eHold),Msk(0) 12:25:14:805 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:25:14:805 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]: eCallHeldEvent,Msk(68bf000a) 12:25:15:293 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:25:15:293 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:15:293 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287795 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2102 MsgID:eCallBeginEvent DvrKey:call.5000.35287795 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518714))) 12:25:15:293 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287795 12:25:15:293 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2102 CallngDevID:2102 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287795) 12:25:15:293 CTIOS1-ctios Trace: [call.5000.35287795] CallConnection(2102.0) found DeviceID(2102) AgentID(240). 12:25:15:293 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:25:15:293 CTIOS1-ctios Trace: Added CallConnection(2102.0). 12:25:15:293 CTIOS1-ctios Trace: [call.5000.35287795]::CreateCallConnection(): CallConnection(2102.0) created successfully. 12:25:15:293 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf0002) 12:25:15:293 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:25:15:294 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eTalking),Msk(0) 12:25:15:294 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.240]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:25:15:294 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.240]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:25:15:294 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf0002) 12:25:15:294 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:25:15:294 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eCallBeginEvent,Msk(68bf0002) 12:25:15:294 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:25:19:777 CTIOS1-ctios Trace: >>CG:[call.5000.35287794]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287794 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287794 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:911490 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287794) 12:25:19:778 CTIOS1-ctios Trace: >>CG:[call.5000.35287794]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287794 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 CalldDevID:911490 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287794) 12:25:19:778 CTIOS1-ctios Trace: [call.5000.35287794] Found CallConnection(2018.0) for device 2018. 12:25:20:011 CTIOS1-ctios Trace: >>CG:[call.5000.35287794]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287794 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287794 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287794) 12:25:20:011 CTIOS1-ctios Trace: >>CG:[call.5000.35287794]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287794 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:911490 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287794 Trnk#:0 TrnkGrp#:0) 12:25:20:306 CTIOS1-ctios Trace: [call.5000.35287794] Found CallConnection(2018.0) for device 2018. 12:25:20:338 CTIOS1-ctios Trace: [call.5000.35287794] Found CallConnection(2018.0) for device 2018. 12:25:31:494 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287795 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287795 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:912107 ConnDevID:2102 NewConnDevID:2102 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287795) 12:25:31:494 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2102 CallngDevID:2102 CalldDevID:912107 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287795) 12:25:31:494 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:25:31:495 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eCallDataUpdateEvent,Msk(68bf0002) 12:25:31:495 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eCallOriginatedEvent,Msk(68bf0002) 12:25:31:518 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(4051.0) for device 4051. 12:25:31:519 CTIOS1-ctios Trace: [call.5000.35287543] Found CallConnection(4051.0) for device 4051. 12:25:31:548 CTIOS1-ctios Trace: >>CG:[call.5000.35287543]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287543 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4051 RelDevID:4051 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287543) 12:25:31:548 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:31:548 CTIOS1-ctios Trace: >>CG:[call.5000.35287543]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287543 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3123236376 RelDevID:3123236376 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287543) 12:25:31:548 CTIOS1-ctios Trace: >>CG:[call.5000.35287543]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287543 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3123236376 MsgID:eCallClearedEvent DvrKey:call.5000.35287543) 12:25:31:548 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:25:31:548 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:25:31:549 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eCallClearedEvent,Msk(3c0000) 12:25:31:550 CTIOS1-ctios Trace: >>CG:[call.5000.35287543]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287543 ConnDevIDTyp:1 ConnDevID:3123236376 MsgID:eCallEndEvent DvrKey:call.5000.35287543) 12:25:31:550 CTIOS1-ctios Trace: Removed CallConnection(3123236376.1). 12:25:31:550 CTIOS1-ctios Trace: Removed CallConnection(4051.0). 12:25:31:550 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287543 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:25:31:550 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:1) 12:25:31:550 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:25:31:550 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287543.4051]:eCallEndEvent 12:25:31:550 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:25:31:855 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287795 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287795 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2102 NewConnDevID:2102 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287795) 12:25:31:856 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:912107 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287795 Trnk#:0 TrnkGrp#:0) 12:25:31:856 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eCallDataUpdateEvent,Msk(68bf0002) 12:25:31:856 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eCallReachedNetworkEvent,Msk(68bf0002) 12:25:31:863 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4051 ANI:4679527213 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1349 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1349 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1703) 12:25:31:864 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][]:eAgentPrecallEvent 12:25:31:867 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:25:31:867 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:31:867 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eReserved),Msk(0) 12:25:31:982 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287796 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4679527213 DNIS:4051 Dialed#:3021 ConnDevID:4679527213 RCallKeyDay:151064 RCallKeyCID:1349 MsgID:eCallBeginEvent DvrKey:call.5000.35287796 ecc:(...) ICMEntUniqID:icm.151064.1349 RCallKeySeq#:2) 12:25:31:982 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287796 12:25:31:982 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287796 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4679527213 AlrtgDevID:(null) CallngDevID:4679527213 CalldDevID:4051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287796 Trnk#:0 TrnkGrp#:0) 12:25:31:982 CTIOS1-ctios Trace: [call.5000.35287796]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4679527213. 12:25:31:982 CTIOS1-ctios Trace: CallConnection(4679527213.1) created AgentObject (Device) for DeviceID(4679527213). 12:25:31:982 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:25:31:982 CTIOS1-ctios Trace: Added CallConnection(4679527213.1). 12:25:31:982 CTIOS1-ctios Trace: [call.5000.35287796]::CreateCallConnection(): CallConnection(4679527213.1) created successfully. 12:25:31:983 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287796 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4679527213 AlrtgDevID:4051 CallngDevID:4679527213 CalldDevID:4051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287796 Trnk#:0 TrnkGrp#:0) 12:25:31:983 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4679527213.1) for device 4679527213. 12:25:31:983 CTIOS1-ctios Trace: [call.5000.35287796]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4051. 12:25:31:983 CTIOS1-ctios Trace: [call.5000.35287796] CallConnection(4679527213.1) found DeviceID(4051) AgentID(417). 12:25:31:983 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:25:31:983 CTIOS1-ctios Trace: Added CallConnection(4679527213.1). 12:25:31:983 CTIOS1-ctios Trace: [call.5000.35287796]::CreateCallConnection(): CallConnection(4679527213.1) created successfully. 12:25:31:984 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683f0001) 12:25:31:984 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:25:31:984 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eCallBeginEvent 12:25:31:984 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(683f0001) 12:25:31:984 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:25:32:069 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:25:32:069 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:32:069 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287796 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287796 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4679527213 NewConnDevID:4679527213 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287796 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518731))) 12:25:32:070 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287796 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4051 CallngDevID:4679527213 CalldDevID:4051 LstRedirDevID:(null) AnsDevID:4051 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287796 Trnk#:0 TrnkGrp#:0) 12:25:32:070 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4679527213.1). 12:25:32:070 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4679527213.1). 12:25:32:070 CTIOS1-ctios Trace: [call.5000.35287796.4679527213] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4679527213), Button Mask(0xbf01a6) 12:25:32:070 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf01a6) 12:25:32:070 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:25:32:071 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eCallDataUpdateEvent,Msk(683f0001) 12:25:32:071 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:25:32:071 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eCallEstablishedEvent,Msk(68bf01a6) 12:25:32:100 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.0) for device 4051. 12:25:32:101 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.0) for device 4051. 12:25:32:126 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35287796.4051]:eSetCallDataRequest 12:25:32:131 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287796 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287796 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4679527213 NewConnDevID:4679527213 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287796 ecc:(...)) 12:25:32:132 CTIOS1-ctios Trace: >>CG:[call.5000.35287796.4051]:eSetCallDataConf(UniqObjID:call.5000.35287796.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:25:32:132 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eCallDataUpdateEvent,Msk(68bf01a6) 12:25:32:333 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:25:32:389 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:25:32:705 CTIOS1-ctios Trace: >>CG:[call.5000.35287394]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287394 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287394 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:23 NewConnDevID:23 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287394 ecc:(...)) 12:25:32:705 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287394.2099]:eCallDataUpdateEvent 12:25:32:706 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287394.2099]:eCallDataUpdateEvent 12:25:32:706 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:25:32:706 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:25:33:441 CTIOS1-ctios Trace: [call.5000.35287394] Found CallConnection(2099.0) for device 2099. 12:25:33:441 CTIOS1-ctios Trace: [call.5000.35287394] Found CallConnection(2099.0) for device 2099. 12:25:33:451 CTIOS1-ctios Trace: >>CG:[call.5000.35287394]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287394 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2099 RelDevID:2099 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287394) 12:25:33:451 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:33:452 CTIOS1-ctios Trace: >>CG:[call.5000.35287394]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287394 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:23 RelDevID:23 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287394) 12:25:33:452 CTIOS1-ctios Trace: >>CG:[call.5000.35287394]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287394 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:23 MsgID:eCallClearedEvent DvrKey:call.5000.35287394) 12:25:33:452 CTIOS1-ctios Trace: >>CG:[call.5000.35287394]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287394 ConnDevIDTyp:1 ConnDevID:23 MsgID:eCallEndEvent DvrKey:call.5000.35287394) 12:25:33:452 CTIOS1-ctios Trace: Removed CallConnection(23.1). 12:25:33:452 CTIOS1-ctios Trace: Removed CallConnection(2099.0). 12:25:33:452 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287394 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:25:33:452 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:1) 12:25:33:453 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:25:33:454 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287394.2099]:eCallConnectionClearedEvent,Msk(0) 12:25:33:454 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287394.2099]:eCallConnectionClearedEvent,Msk(0) 12:25:33:454 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:25:33:454 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:25:33:454 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287394.2099]:eCallConnectionClearedEvent,Msk(0) 12:25:33:454 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287394.2099]:eCallConnectionClearedEvent,Msk(0) 12:25:33:454 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:25:33:454 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:25:33:454 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287394.2099]:eCallClearedEvent,Msk(0) 12:25:33:454 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287394.2099]:eCallClearedEvent,Msk(0) 12:25:33:454 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:25:33:454 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:25:33:454 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][call.5000.35287394.2099]:eCallEndEvent 12:25:33:454 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][call.5000.35287394.2099]:eCallEndEvent 12:25:33:454 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:25:33:454 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:25:33:454 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:25:33:455 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:25:33:455 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.338]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:25:33:455 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.338]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:25:36:474 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:210 SGID:5054 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2204 ANI:14620 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1348 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1348 RCallKeySeq#:1 CallTypIDTag:5018 PreCallIIDTag:1702) 12:25:36:474 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][]:eAgentPrecallEvent 12:25:36:478 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:25:36:478 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:36:479 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eReserved),Msk(0) 12:25:36:480 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.282]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:25:36:480 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.282]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:25:36:553 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287799 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:14620 DNIS:2204 Dialed#:3009 ConnDevID:14620 RCallKeyDay:151064 RCallKeyCID:1348 MsgID:eCallBeginEvent DvrKey:call.5000.35287799 ecc:(...) ICMEntUniqID:icm.151064.1348 RCallKeySeq#:2) 12:25:36:554 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287799 12:25:36:554 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287799 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:14620 AlrtgDevID:(null) CallngDevID:14620 CalldDevID:2204 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287799 Trnk#:0 TrnkGrp#:0) 12:25:36:554 CTIOS1-ctios Trace: [call.5000.35287799]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 14620. 12:25:36:554 CTIOS1-ctios Trace: CallConnection(14620.1) created AgentObject (Device) for DeviceID(14620). 12:25:36:554 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:25:36:554 CTIOS1-ctios Trace: Added CallConnection(14620.1). 12:25:36:554 CTIOS1-ctios Trace: [call.5000.35287799]::CreateCallConnection(): CallConnection(14620.1) created successfully. 12:25:36:554 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287799 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:210 SGID:5054 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:14620 AlrtgDevID:2204 CallngDevID:14620 CalldDevID:2204 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287799 Trnk#:0 TrnkGrp#:0) 12:25:36:554 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(14620.1) for device 14620. 12:25:36:554 CTIOS1-ctios Trace: [call.5000.35287799]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2204. 12:25:36:554 CTIOS1-ctios Trace: [call.5000.35287799] CallConnection(14620.1) found DeviceID(2204) AgentID(282). 12:25:36:554 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:25:36:554 CTIOS1-ctios Trace: Added CallConnection(14620.1). 12:25:36:554 CTIOS1-ctios Trace: [call.5000.35287799]::CreateCallConnection(): CallConnection(14620.1) created successfully. 12:25:36:555 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683f0001) 12:25:36:555 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:25:36:555 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eCallBeginEvent 12:25:36:555 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(683f0001) 12:25:36:555 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:25:36:560 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:25:36:560 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:36:560 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287799 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287799 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14620 NewConnDevID:14620 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287799 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518736))) 12:25:36:560 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287799 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2204 CallngDevID:14620 CalldDevID:2204 LstRedirDevID:(null) AnsDevID:2204 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287799 Trnk#:0 TrnkGrp#:0) 12:25:36:560 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(14620.1). 12:25:36:560 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(14620.1). 12:25:36:560 CTIOS1-ctios Trace: [call.5000.35287799.14620] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(14620), Button Mask(0xbf01a6) 12:25:36:560 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x68bf01a6) 12:25:36:560 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eTalking),Msk(0) 12:25:36:561 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.282]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:25:36:561 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.282]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:25:36:561 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eCallDataUpdateEvent,Msk(683f0001) 12:25:36:561 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:25:36:561 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eCallEstablishedEvent,Msk(68bf01a6) 12:25:36:626 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.35287799.2204]:eSetCallDataRequest 12:25:36:632 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287799 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287799 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14620 NewConnDevID:14620 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287799 ecc:(...)) 12:25:36:633 CTIOS1-ctios Trace: >>CG:[call.5000.35287799.2204]:eSetCallDataConf(UniqObjID:call.5000.35287799.2204 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER43-4084-3052) 12:25:36:633 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eCallDataUpdateEvent,Msk(68bf01a6) 12:25:37:103 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0) for device 2204. 12:25:37:108 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0) for device 2204. 12:25:37:156 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:2 LineTyp:7 SGPri:0 MonID:0 ConnDevID:12107 CallngDevID:2102 CalldDevID:912107 LstRedirDevID:(null) AnsDevID:12107 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287795 Trnk#:0 TrnkGrp#:0) 12:25:37:156 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0). 12:25:37:156 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:25:37:157 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:25:37:157 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:25:37:157 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:25:37:157 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:25:37:157 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:25:37:157 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eCallEstablishedEvent,Msk(68bf01a6) 12:25:41:146 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2108 ANI:26 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1352 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1352 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1706) 12:25:41:150 CTIOS1-ctios Trace: >>CG:[agent.5000.242]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5088 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2108 AGID:242 AGInstr:2108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.242 AGAvailStatus:0) 12:25:41:150 CTIOS1-ctios Trace: [agent.5000.242] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:41:151 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.242]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:25:41:151 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.242]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:25:41:221 CTIOS1-ctios Trace: >>CG:[call.5000.35287804]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287804 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:26 DNIS:2108 Dialed#:3009 ConnDevID:26 RCallKeyDay:151064 RCallKeyCID:1352 MsgID:eCallBeginEvent DvrKey:call.5000.35287804 ecc:(...) ICMEntUniqID:icm.151064.1352 RCallKeySeq#:2) 12:25:41:221 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287804 12:25:41:221 CTIOS1-ctios Trace: >>CG:[call.5000.35287804]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287804 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:26 AlrtgDevID:(null) CallngDevID:26 CalldDevID:2108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287804 Trnk#:0 TrnkGrp#:0) 12:25:41:221 CTIOS1-ctios Trace: [call.5000.35287804]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 26. 12:25:41:222 CTIOS1-ctios Trace: CallConnection(26.1) created AgentObject (Device) for DeviceID(26). 12:25:41:222 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:25:41:222 CTIOS1-ctios Trace: Added CallConnection(26.1). 12:25:41:222 CTIOS1-ctios Trace: [call.5000.35287804]::CreateCallConnection(): CallConnection(26.1) created successfully. 12:25:41:222 CTIOS1-ctios Trace: >>CG:[call.5000.35287804]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287804 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:26 AlrtgDevID:2108 CallngDevID:26 CalldDevID:2108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287804 Trnk#:0 TrnkGrp#:0) 12:25:41:222 CTIOS1-ctios Trace: [call.5000.35287804] Found CallConnection(26.1) for device 26. 12:25:41:222 CTIOS1-ctios Trace: [call.5000.35287804]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2108. 12:25:41:222 CTIOS1-ctios Trace: [call.5000.35287804] CallConnection(26.1) found DeviceID(2108) AgentID(242). 12:25:41:222 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:25:41:222 CTIOS1-ctios Trace: Added CallConnection(26.1). 12:25:41:222 CTIOS1-ctios Trace: [call.5000.35287804]::CreateCallConnection(): CallConnection(26.1) created successfully. 12:25:41:222 CTIOS1-ctios Trace: [call.5000.35287804.2108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2108), Button Mask(0x203f0001) 12:25:41:223 CTIOS1-ctios Trace: [call.5000.35287804.2108] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:25:41:227 CTIOS1-ctios Trace: >>CG:[agent.5000.242]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5088 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2108 AGID:242 AGInstr:2108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.242 AGAvailStatus:0) 12:25:41:227 CTIOS1-ctios Trace: [agent.5000.242] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:41:227 CTIOS1-ctios Trace: >>CG:[call.5000.35287804]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287804 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287804 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:26 NewConnDevID:26 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287804 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518740))) 12:25:41:227 CTIOS1-ctios Trace: >>CG:[call.5000.35287804]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287804 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2108 CallngDevID:26 CalldDevID:2108 LstRedirDevID:(null) AnsDevID:2108 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287804 Trnk#:0 TrnkGrp#:0) 12:25:41:227 CTIOS1-ctios Trace: [call.5000.35287804] Found CallConnection(26.1). 12:25:41:227 CTIOS1-ctios Trace: [call.5000.35287804] Found CallConnection(26.1). 12:25:41:227 CTIOS1-ctios Trace: [call.5000.35287804.26] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(26), Button Mask(0xbf01a6) 12:25:41:227 CTIOS1-ctios Trace: [call.5000.35287804.2108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2108), Button Mask(0x20bf01a6) 12:25:41:227 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.242]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:25:41:227 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.242]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:25:41:336 CTIOS1-ctios Trace: >>CG:[call.5000.35287804]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287804 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287804 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:26 NewConnDevID:26 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287804 ecc:(...)) 12:25:41:772 CTIOS1-ctios Trace: [call.5000.35287804] Found CallConnection(2108.0) for device 2108. 12:25:41:777 CTIOS1-ctios Trace: [call.5000.35287804] Found CallConnection(2108.0) for device 2108. 12:25:43:767 CTIOS1-ctios Trace: [call.5000.35287747] Found CallConnection(4087.0) for device 4087. 12:25:43:768 CTIOS1-ctios Trace: [call.5000.35287747] Found CallConnection(4087.0) for device 4087. 12:25:43:805 CTIOS1-ctios Trace: >>CG:[call.5000.35287747]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287747 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4087 RelDevID:4087 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287747) 12:25:43:805 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:43:805 CTIOS1-ctios Trace: >>CG:[call.5000.35287747]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287747 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4454572186 RelDevID:4454572186 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287747) 12:25:43:805 CTIOS1-ctios Trace: >>CG:[call.5000.35287747]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287747 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4454572186 MsgID:eCallClearedEvent DvrKey:call.5000.35287747) 12:25:43:806 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287747.4087]:eCallConnectionClearedEvent,Msk(3c0000) 12:25:43:806 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287747.4087]:eCallConnectionClearedEvent,Msk(3c0000) 12:25:43:806 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287747.4087]:eCallClearedEvent,Msk(3c0000) 12:25:43:807 CTIOS1-ctios Trace: >>CG:[call.5000.35287747]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287747 ConnDevIDTyp:1 ConnDevID:4454572186 MsgID:eCallEndEvent DvrKey:call.5000.35287747) 12:25:43:807 CTIOS1-ctios Trace: Removed CallConnection(4454572186.1). 12:25:43:807 CTIOS1-ctios Trace: Removed CallConnection(4087.0). 12:25:43:807 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287747 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:25:43:807 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:1) 12:25:43:808 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:25:43:808 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287747.4087]:eCallEndEvent 12:25:43:808 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:25:44:413 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4087 ANI:6647010718 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1353 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1353 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1707) 12:25:44:414 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][]:eAgentPrecallEvent 12:25:44:417 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:25:44:417 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:44:417 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eReserved),Msk(0) 12:25:44:535 CTIOS1-ctios Trace: >>CG:[call.5000.35287807]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287807 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6647010718 DNIS:4087 Dialed#:3021 ConnDevID:6647010718 RCallKeyDay:151064 RCallKeyCID:1353 MsgID:eCallBeginEvent DvrKey:call.5000.35287807 ecc:(...) ICMEntUniqID:icm.151064.1353 RCallKeySeq#:2) 12:25:44:535 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287807 12:25:44:535 CTIOS1-ctios Trace: >>CG:[call.5000.35287807]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287807 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6647010718 AlrtgDevID:(null) CallngDevID:6647010718 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287807 Trnk#:0 TrnkGrp#:0) 12:25:44:535 CTIOS1-ctios Trace: [call.5000.35287807]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6647010718. 12:25:44:535 CTIOS1-ctios Trace: CallConnection(6647010718.1) created AgentObject (Device) for DeviceID(6647010718). 12:25:44:535 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:25:44:535 CTIOS1-ctios Trace: Added CallConnection(6647010718.1). 12:25:44:535 CTIOS1-ctios Trace: [call.5000.35287807]::CreateCallConnection(): CallConnection(6647010718.1) created successfully. 12:25:44:536 CTIOS1-ctios Trace: >>CG:[call.5000.35287807]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287807 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6647010718 AlrtgDevID:4087 CallngDevID:6647010718 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287807 Trnk#:0 TrnkGrp#:0) 12:25:44:536 CTIOS1-ctios Trace: [call.5000.35287807] Found CallConnection(6647010718.1) for device 6647010718. 12:25:44:536 CTIOS1-ctios Trace: [call.5000.35287807]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4087. 12:25:44:536 CTIOS1-ctios Trace: [call.5000.35287807] CallConnection(6647010718.1) found DeviceID(4087) AgentID(429). 12:25:44:536 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:25:44:536 CTIOS1-ctios Trace: Added CallConnection(6647010718.1). 12:25:44:536 CTIOS1-ctios Trace: [call.5000.35287807]::CreateCallConnection(): CallConnection(6647010718.1) created successfully. 12:25:44:536 CTIOS1-ctios Trace: [call.5000.35287807.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683f0001) 12:25:44:536 CTIOS1-ctios Trace: [call.5000.35287807.4087] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:25:44:536 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287807.4087]:eCallBeginEvent 12:25:44:537 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287807.4087]:eButtonEnablementMaskChange,Msk(683f0001) 12:25:44:537 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287807.4087]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:25:44:612 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:25:44:612 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:44:612 CTIOS1-ctios Trace: >>CG:[call.5000.35287807]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287807 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287807 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6647010718 NewConnDevID:6647010718 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287807 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518744))) 12:25:44:613 CTIOS1-ctios Trace: >>CG:[call.5000.35287807]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287807 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:6647010718 CalldDevID:4087 LstRedirDevID:(null) AnsDevID:4087 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287807 Trnk#:0 TrnkGrp#:0) 12:25:44:613 CTIOS1-ctios Trace: [call.5000.35287807] Found CallConnection(6647010718.1). 12:25:44:613 CTIOS1-ctios Trace: [call.5000.35287807] Found CallConnection(6647010718.1). 12:25:44:613 CTIOS1-ctios Trace: [call.5000.35287807.6647010718] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6647010718), Button Mask(0xbf01a6) 12:25:44:613 CTIOS1-ctios Trace: [call.5000.35287807.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf01a6) 12:25:44:613 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:25:44:613 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287807.4087]:eCallDataUpdateEvent,Msk(683f0001) 12:25:44:614 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287807.4087]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:25:44:614 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287807.4087]:eCallEstablishedEvent,Msk(68bf01a6) 12:25:44:628 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35287807.4087]:eSetCallDataRequest 12:25:44:633 CTIOS1-ctios Trace: >>CG:[call.5000.35287807]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287807 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287807 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6647010718 NewConnDevID:6647010718 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287807 ecc:(...)) 12:25:44:634 CTIOS1-ctios Trace: >>CG:[call.5000.35287807.4087]:eSetCallDataConf(UniqObjID:call.5000.35287807.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:25:44:634 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287807.4087]:eCallDataUpdateEvent,Msk(68bf01a6) 12:25:44:648 CTIOS1-ctios Trace: [call.5000.35287807] Found CallConnection(4087.0) for device 4087. 12:25:44:649 CTIOS1-ctios Trace: [call.5000.35287807] Found CallConnection(4087.0) for device 4087. 12:25:48:207 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:210 SGID:5054 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2207 ANI:5552417600 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1351 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1351 RCallKeySeq#:1 CallTypIDTag:5018 PreCallIIDTag:1705) 12:25:48:207 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][]:eAgentPrecallEvent 12:25:48:211 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:0) 12:25:48:211 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:48:213 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eReserved),Msk(0) 12:25:48:213 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.344]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:25:48:213 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.344]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:25:48:270 CTIOS1-ctios Trace: >>CG:[call.5000.35287810]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287810 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5552417600 DNIS:2207 Dialed#:3009 ConnDevID:5552417600 RCallKeyDay:151064 RCallKeyCID:1351 MsgID:eCallBeginEvent DvrKey:call.5000.35287810 ecc:(...) ICMEntUniqID:icm.151064.1351 RCallKeySeq#:2) 12:25:48:270 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287810 12:25:48:270 CTIOS1-ctios Trace: >>CG:[call.5000.35287810]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287810 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:5552417600 AlrtgDevID:(null) CallngDevID:5552417600 CalldDevID:2207 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287810 Trnk#:0 TrnkGrp#:0) 12:25:48:270 CTIOS1-ctios Trace: [call.5000.35287810]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 5552417600. 12:25:48:270 CTIOS1-ctios Trace: CallConnection(5552417600.1) created AgentObject (Device) for DeviceID(5552417600). 12:25:48:270 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:25:48:270 CTIOS1-ctios Trace: Added CallConnection(5552417600.1). 12:25:48:270 CTIOS1-ctios Trace: [call.5000.35287810]::CreateCallConnection(): CallConnection(5552417600.1) created successfully. 12:25:48:271 CTIOS1-ctios Trace: >>CG:[call.5000.35287810]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287810 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:210 SGID:5054 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:5552417600 AlrtgDevID:2207 CallngDevID:5552417600 CalldDevID:2207 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287810 Trnk#:0 TrnkGrp#:0) 12:25:48:271 CTIOS1-ctios Trace: [call.5000.35287810] Found CallConnection(5552417600.1) for device 5552417600. 12:25:48:271 CTIOS1-ctios Trace: [call.5000.35287810]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2207. 12:25:48:271 CTIOS1-ctios Trace: [call.5000.35287810] CallConnection(5552417600.1) found DeviceID(2207) AgentID(344). 12:25:48:271 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:25:48:271 CTIOS1-ctios Trace: Added CallConnection(5552417600.1). 12:25:48:271 CTIOS1-ctios Trace: [call.5000.35287810]::CreateCallConnection(): CallConnection(5552417600.1) created successfully. 12:25:48:271 CTIOS1-ctios Trace: [call.5000.35287810.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x683f0001) 12:25:48:271 CTIOS1-ctios Trace: [call.5000.35287810.2207] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:25:48:271 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287810.2207]:eCallBeginEvent 12:25:48:271 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287810.2207]:eButtonEnablementMaskChange,Msk(683f0001) 12:25:48:271 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287810.2207]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:25:48:278 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:0) 12:25:48:278 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:48:278 CTIOS1-ctios Trace: >>CG:[call.5000.35287810]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287810 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287810 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5552417600 NewConnDevID:5552417600 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287810 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518747))) 12:25:48:278 CTIOS1-ctios Trace: >>CG:[call.5000.35287810]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287810 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2207 CallngDevID:5552417600 CalldDevID:2207 LstRedirDevID:(null) AnsDevID:2207 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287810 Trnk#:0 TrnkGrp#:0) 12:25:48:278 CTIOS1-ctios Trace: [call.5000.35287810] Found CallConnection(5552417600.1). 12:25:48:278 CTIOS1-ctios Trace: [call.5000.35287810] Found CallConnection(5552417600.1). 12:25:48:278 CTIOS1-ctios Trace: [call.5000.35287810.5552417600] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(5552417600), Button Mask(0xbf01a6) 12:25:48:278 CTIOS1-ctios Trace: [call.5000.35287810.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x68bf01a6) 12:25:48:278 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eTalking),Msk(0) 12:25:48:278 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.344]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:25:48:279 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.344]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:25:48:279 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287810.2207]:eCallDataUpdateEvent,Msk(683f0001) 12:25:48:279 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287810.2207]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:25:48:279 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287810.2207]:eCallEstablishedEvent,Msk(68bf01a6) 12:25:48:327 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2150.0) for device 2150. 12:25:48:327 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2150.0) for device 2150. 12:25:48:337 CTIOS1-ctios Trace: ->RCV[BANCOMER23-3700-3960 a=344][call.5000.35287810.2207]:eSetCallDataRequest 12:25:48:340 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:25:48:340 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:48:340 CTIOS1-ctios Trace: >>CG:[call.5000.35287721]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287721 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2150 HldgDevID:2150 MsgID:eCallHeldEvent DvrKey:call.5000.35287721) 12:25:48:340 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2150.0). 12:25:48:341 CTIOS1-ctios Trace: [call.5000.35287721.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:25:48:341 CTIOS1-ctios Trace: [call.5000.35287526.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:25:48:341 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.264]:Monitored eAgentStateEvent(eHold),Msk(0) 12:25:48:341 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.264]:Monitored eAgentStateEvent(eHold),Msk(0) 12:25:48:344 CTIOS1-ctios Trace: >>CG:[call.5000.35287810]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287810 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287810 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5552417600 NewConnDevID:5552417600 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287810 ecc:(...)) 12:25:48:344 CTIOS1-ctios Trace: >>CG:[call.5000.35287810.2207]:eSetCallDataConf(UniqObjID:call.5000.35287810.2207 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER23-3700-3960) 12:25:48:344 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287810.2207]:eCallDataUpdateEvent,Msk(68bf01a6) 12:25:48:361 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287526 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:2150.2151.2 RetrvDevID:2150 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287526 RetrvDevIDFull:2150.2151.2) 12:25:48:362 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2150.2151.2.0). 12:25:48:362 CTIOS1-ctios Trace: [call.5000.35287526.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:25:48:362 CTIOS1-ctios Trace: [call.5000.35287721.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:25:48:362 CTIOS1-ctios Trace: [call.5000.35287721.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:25:48:369 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2150.2151.2.0) for device 2150. 12:25:48:508 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2150.2151.2.0) for device 2150. 12:25:48:829 CTIOS1-ctios Trace: [call.5000.35287810] Found CallConnection(2207.0) for device 2207. 12:25:48:833 CTIOS1-ctios Trace: [call.5000.35287810] Found CallConnection(2207.0) for device 2207. 12:25:49:031 CTIOS1-ctios Trace: >>CG:[call.5000.35287794]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287794 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:2 LineTyp:7 SGPri:0 MonID:0 ConnDevID:11490 CallngDevID:2018 CalldDevID:911490 LstRedirDevID:(null) AnsDevID:11490 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287794 Trnk#:0 TrnkGrp#:0) 12:25:49:032 CTIOS1-ctios Trace: [call.5000.35287794] Found CallConnection(2018.0). 12:25:49:032 CTIOS1-ctios Trace: [call.5000.35287794.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf01a6) 12:25:49:032 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:25:49:032 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:25:49:059 CTIOS1-ctios Trace: >>CG:[call.5000.35287794]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287794 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287794 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287794) 12:25:50:285 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:210 SGID:5054 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2117 ANI:13066 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1350 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1350 RCallKeySeq#:1 CallTypIDTag:5018 PreCallIIDTag:1704) 12:25:50:285 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][]:eAgentPrecallEvent 12:25:50:289 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5093 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2117 AGID:247 AGInstr:2117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.247 AGAvailStatus:0) 12:25:50:289 CTIOS1-ctios Trace: [agent.5000.247] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:50:290 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eAgentStateEvent(eReserved),Msk(0) 12:25:50:290 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.247]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:25:50:290 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.247]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:25:50:354 CTIOS1-ctios Trace: >>CG:[call.5000.35287817]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287817 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:13066 DNIS:2117 Dialed#:3009 ConnDevID:13066 RCallKeyDay:151064 RCallKeyCID:1350 MsgID:eCallBeginEvent DvrKey:call.5000.35287817 ecc:(...) ICMEntUniqID:icm.151064.1350 RCallKeySeq#:2) 12:25:50:354 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287817 12:25:50:354 CTIOS1-ctios Trace: >>CG:[call.5000.35287817]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287817 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:13066 AlrtgDevID:(null) CallngDevID:13066 CalldDevID:2117 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287817 Trnk#:0 TrnkGrp#:0) 12:25:50:354 CTIOS1-ctios Trace: [call.5000.35287817]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 13066. 12:25:50:354 CTIOS1-ctios Trace: CallConnection(13066.1) created AgentObject (Device) for DeviceID(13066). 12:25:50:354 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:25:50:354 CTIOS1-ctios Trace: Added CallConnection(13066.1). 12:25:50:354 CTIOS1-ctios Trace: [call.5000.35287817]::CreateCallConnection(): CallConnection(13066.1) created successfully. 12:25:50:355 CTIOS1-ctios Trace: >>CG:[call.5000.35287817]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287817 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:210 SGID:5054 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:13066 AlrtgDevID:2117 CallngDevID:13066 CalldDevID:2117 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287817 Trnk#:0 TrnkGrp#:0) 12:25:50:355 CTIOS1-ctios Trace: [call.5000.35287817] Found CallConnection(13066.1) for device 13066. 12:25:50:355 CTIOS1-ctios Trace: [call.5000.35287817]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2117. 12:25:50:355 CTIOS1-ctios Trace: [call.5000.35287817] CallConnection(13066.1) found DeviceID(2117) AgentID(247). 12:25:50:355 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:25:50:355 CTIOS1-ctios Trace: Added CallConnection(13066.1). 12:25:50:355 CTIOS1-ctios Trace: [call.5000.35287817]::CreateCallConnection(): CallConnection(13066.1) created successfully. 12:25:50:355 CTIOS1-ctios Trace: [call.5000.35287817.2117] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2117), Button Mask(0x683f0001) 12:25:50:355 CTIOS1-ctios Trace: [call.5000.35287817.2117] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:25:50:355 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287817.2117]:eCallBeginEvent 12:25:50:355 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287817.2117]:eButtonEnablementMaskChange,Msk(683f0001) 12:25:50:355 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287817.2117]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:25:50:360 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5093 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2117 AGID:247 AGInstr:2117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.247 AGAvailStatus:0) 12:25:50:360 CTIOS1-ctios Trace: [agent.5000.247] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:50:360 CTIOS1-ctios Trace: >>CG:[call.5000.35287817]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287817 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287817 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:13066 NewConnDevID:13066 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287817 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518749))) 12:25:50:360 CTIOS1-ctios Trace: >>CG:[call.5000.35287817]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287817 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2117 CallngDevID:13066 CalldDevID:2117 LstRedirDevID:(null) AnsDevID:2117 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287817 Trnk#:0 TrnkGrp#:0) 12:25:50:360 CTIOS1-ctios Trace: [call.5000.35287817] Found CallConnection(13066.1). 12:25:50:360 CTIOS1-ctios Trace: [call.5000.35287817] Found CallConnection(13066.1). 12:25:50:360 CTIOS1-ctios Trace: [call.5000.35287817.13066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(13066), Button Mask(0xbf01a6) 12:25:50:360 CTIOS1-ctios Trace: [call.5000.35287817.2117] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2117), Button Mask(0x68bf01a6) 12:25:50:360 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eAgentStateEvent(eTalking),Msk(0) 12:25:50:360 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.247]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:25:50:360 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.247]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:25:50:360 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287817.2117]:eCallDataUpdateEvent,Msk(683f0001) 12:25:50:361 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287817.2117]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:25:50:361 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287817.2117]:eCallEstablishedEvent,Msk(68bf01a6) 12:25:50:431 CTIOS1-ctios Trace: ->RCV[bancomer17-2352-3944 a=247][call.5000.35287817.2117]:eSetCallDataRequest 12:25:50:437 CTIOS1-ctios Trace: >>CG:[call.5000.35287817]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287817 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287817 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:13066 NewConnDevID:13066 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287817 ecc:(...)) 12:25:50:437 CTIOS1-ctios Trace: >>CG:[call.5000.35287817.2117]:eSetCallDataConf(UniqObjID:call.5000.35287817.2117 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2352-3944) 12:25:50:437 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287817.2117]:eCallDataUpdateEvent,Msk(68bf01a6) 12:25:50:724 CTIOS1-ctios Trace: ->RCV[bancomer17-828-3444 a=436][agent.5000.436]:eSetAgentStateRequest(eAvailable) 12:25:50:730 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:1) 12:25:50:731 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:25:50:731 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:25:50:731 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eSetAgentStateConf(UniqObjID:agent.5000.436 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-828-3444) 12:25:50:731 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eSetAgentStateConf 12:25:50:905 CTIOS1-ctios Trace: [call.5000.35287817] Found CallConnection(2117.0) for device 2117. 12:25:50:916 CTIOS1-ctios Trace: [call.5000.35287817] Found CallConnection(2117.0) for device 2117. 12:25:51:545 CTIOS1-ctios Trace: [call.5000.35287794] Found CallConnection(2018.0) for device 2018. 12:25:51:547 CTIOS1-ctios Trace: [call.5000.35287794] Found CallConnection(2018.0) for device 2018. 12:25:51:548 CTIOS1-ctios Trace: >>CG:[call.5000.35287794]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287794 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287794) 12:25:51:548 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:51:548 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:25:51:548 CTIOS1-ctios Trace: >>CG:[call.5000.35287794]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287794 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:11490 RelDevID:11490 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287794) 12:25:51:548 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:25:51:548 CTIOS1-ctios Trace: >>CG:[call.5000.35287794]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287794 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018 MsgID:eCallClearedEvent DvrKey:call.5000.35287794) 12:25:51:548 CTIOS1-ctios Trace: >>CG:[call.5000.35287794]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287794 ConnDevIDTyp:0 ConnDevID:2018 MsgID:eCallEndEvent DvrKey:call.5000.35287794) 12:25:51:548 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:25:51:548 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:25:51:548 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287794 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:25:51:548 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:25:51:548 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:51:549 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:25:51:549 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:25:59:414 CTIOS1-ctios Trace: [call.5000.35287704] Found CallConnection(4054.0) for device 4054. 12:25:59:415 CTIOS1-ctios Trace: [call.5000.35287704] Found CallConnection(4054.0) for device 4054. 12:25:59:446 CTIOS1-ctios Trace: >>CG:[call.5000.35287704]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287704 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4054 RelDevID:4054 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287704) 12:25:59:446 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:25:59:446 CTIOS1-ctios Trace: >>CG:[call.5000.35287704]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287704 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6461540250 RelDevID:6461540250 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287704) 12:25:59:446 CTIOS1-ctios Trace: >>CG:[call.5000.35287704]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287704 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:6461540250 MsgID:eCallClearedEvent DvrKey:call.5000.35287704) 12:25:59:446 CTIOS1-ctios Trace: >>CG:[call.5000.35287704]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287704 ConnDevIDTyp:1 ConnDevID:6461540250 MsgID:eCallEndEvent DvrKey:call.5000.35287704) 12:25:59:447 CTIOS1-ctios Trace: Removed CallConnection(6461540250.1). 12:25:59:447 CTIOS1-ctios Trace: Removed CallConnection(4054.0). 12:25:59:447 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287704 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:25:59:447 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:1) 12:25:59:447 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:25:59:447 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287704.4054]:eCallConnectionClearedEvent,Msk(3c0000) 12:25:59:447 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287704.4054]:eCallConnectionClearedEvent,Msk(3c0000) 12:25:59:447 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287704.4054]:eCallClearedEvent,Msk(3c0000) 12:25:59:447 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287704.4054]:eCallEndEvent 12:25:59:448 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:26:03:784 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:26:03:785 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:26:03:806 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:26:03:807 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:03:807 CTIOS1-ctios Trace: >>CG:[call.5000.35287520]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287520 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2033 HldgDevID:2033 MsgID:eCallHeldEvent DvrKey:call.5000.35287520) 12:26:03:807 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0). 12:26:03:807 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:26:03:807 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eHold),Msk(0) 12:26:03:807 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.215]:Monitored eAgentStateEvent(eHold),Msk(0) 12:26:03:807 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.215]:Monitored eAgentStateEvent(eHold),Msk(0) 12:26:03:807 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:26:03:807 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]: eCallHeldEvent,Msk(68bf000a) 12:26:11:554 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:26:11:554 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:11:554 CTIOS1-ctios Trace: >>CG:[call.5000.35287820]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287820 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2033 MsgID:eCallBeginEvent DvrKey:call.5000.35287820 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518771))) 12:26:11:554 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287820 12:26:11:555 CTIOS1-ctios Trace: >>CG:[call.5000.35287820]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287820 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2033 CallngDevID:2033 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287820) 12:26:11:555 CTIOS1-ctios Trace: [call.5000.35287820] CallConnection(2033.0) found DeviceID(2033) AgentID(215). 12:26:11:555 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:26:11:555 CTIOS1-ctios Trace: Added CallConnection(2033.0). 12:26:11:555 CTIOS1-ctios Trace: [call.5000.35287820]::CreateCallConnection(): CallConnection(2033.0) created successfully. 12:26:11:555 CTIOS1-ctios Trace: [call.5000.35287820.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf0002) 12:26:11:555 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:26:11:555 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eTalking),Msk(0) 12:26:11:555 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.215]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:26:11:555 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.215]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:26:11:555 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287820.2033]:eButtonEnablementMaskChange,Msk(68bf0002) 12:26:11:555 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:26:11:556 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287820.2033]:eCallBeginEvent,Msk(68bf0002) 12:26:11:556 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287820.2033]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:26:13:845 CTIOS1-ctios Trace: [call.5000.35287756] Found CallConnection(2090.0) for device 2090. 12:26:13:846 CTIOS1-ctios Trace: [call.5000.35287756] Found CallConnection(2090.0) for device 2090. 12:26:13:846 CTIOS1-ctios Trace: >>CG:[call.5000.35287756]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287756 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2090 RelDevID:2090 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287756) 12:26:13:846 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:13:846 CTIOS1-ctios Trace: >>CG:[call.5000.35287756]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287756 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000170 RelDevID:88000170 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287756) 12:26:13:846 CTIOS1-ctios Trace: >>CG:[call.5000.35287756]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287756 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000170 MsgID:eCallClearedEvent DvrKey:call.5000.35287756) 12:26:13:846 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287756.2090]:eCallConnectionClearedEvent,Msk(3c0000) 12:26:13:847 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287756.2090]:eCallConnectionClearedEvent,Msk(3c0000) 12:26:13:847 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287756.2090]:eCallClearedEvent,Msk(3c0000) 12:26:13:847 CTIOS1-ctios Trace: >>CG:[call.5000.35287756]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287756 ConnDevIDTyp:1 ConnDevID:88000170 MsgID:eCallEndEvent DvrKey:call.5000.35287756) 12:26:13:848 CTIOS1-ctios Trace: Removed CallConnection(88000170.1). 12:26:13:848 CTIOS1-ctios Trace: Removed CallConnection(2090.0). 12:26:13:848 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287756 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:26:13:848 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:1) 12:26:13:848 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:26:13:848 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287756.2090]:eCallEndEvent 12:26:13:848 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:26:13:848 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:26:13:848 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:26:19:493 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][agent.5000.262]:eSetAgentStateRequest(eAvailable) 12:26:19:500 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:1) 12:26:19:501 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:26:19:502 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:26:19:502 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.262]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:26:19:502 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.262]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:26:19:504 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eSetAgentStateConf(UniqObjID:agent.5000.262 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2496-3404) 12:26:19:504 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eSetAgentStateConf 12:26:27:019 CTIOS1-ctios Trace: ->RCV[BANCOMER25-3828-3368 a=335][call.5000.35287696.2066]:eSingleStepTransferRequest 12:26:27:039 CTIOS1-ctios Trace: >>CG:[call.5000.35287696]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287696 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287696 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:45877 NewConnDevID:45877 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287696 ecc:(...)) 12:26:27:040 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287696.2066]:eCallDataUpdateEvent,Msk(68bf01a6) 12:26:27:057 CTIOS1-ctios Trace: [call.5000.35287696] Found CallConnection(2066.0) for device 2066. 12:26:27:057 CTIOS1-ctios Trace: [call.5000.35287696] Found CallConnection(2066.0) for device 2066. 12:26:27:058 CTIOS1-ctios Trace: >>CG:[call.5000.35287696.2066]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287696.2066 MsgID:eTransferCallConf TgtCILClntID:BANCOMER25-3828-3368) 12:26:27:058 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287696.2066]:eTransferCallConf,Msk(68bf01a6) 12:26:27:059 CTIOS1-ctios Trace: >>CG:[call.5000.2130706757]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706757 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:45877 DNIS:3000 CallrEntrDig:3000 ConnDevID:2066 RCallKeyDay:151064 RCallKeyCID:1328 MsgID:eCallBeginEvent DvrKey:call.5000.2130706757 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518465)) ICMEntUniqID:icm.151064.1328 RCallKeySeq#:3) 12:26:27:059 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706757 12:26:27:059 CTIOS1-ctios Trace: >>CG:[call.5000.35287696]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287696 NumParties:1 SecDevIDTyp:0 SecCID:2130706757 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:45877 SecDevID:2066 TfrgDevID:2066 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287696ConnectedParty[1]:(ConnPtyCID:35287696 ConnPtyDevIDTyp:1 ConnPtyDevID:45877)) 12:26:27:059 CTIOS1-ctios Trace: [call.5000.35287696] Found CallConnection(2066.0). 12:26:27:059 CTIOS1-ctios Trace: >>CG:[call.5000.2130706757]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287696 NumParties:1 SecDevIDTyp:0 SecCID:2130706757 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:45877 SecDevID:2066 TfrgDevID:2066 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706757ConnectedParty[1]:(ConnPtyCID:35287696 ConnPtyDevIDTyp:1 ConnPtyDevID:45877)) 12:26:27:059 CTIOS1-ctios Trace: [call.5000.2130706757]::FindTransferCommonDeviceID Calls [call.5000.35287696] and [call.5000.2130706757] do not appear to have a common Device. Tranferring Device [2066] is set as common device 12:26:27:059 CTIOS1-ctios Trace: [call.5000.35287696] Found CallConnection(2066.0). 12:26:27:059 CTIOS1-ctios Trace: [call.5000.35287696] Found CallConnection(2066.0). 12:26:27:059 CTIOS1-ctios Trace: Removed CallConnection(2066.0). 12:26:27:059 CTIOS1-ctios Trace: Added CallConnection(45877.1). 12:26:27:059 CTIOS1-ctios Trace: [call.5000.2130706757] Moved CallConnection[45877.1] from [call.5000.35287696] to [call.5000.2130706757]. 12:26:27:059 CTIOS1-ctios Trace: >>CG:[call.5000.2130706757]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706757 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706757 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2066 NewConnDevID:45877 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706757) 12:26:27:059 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287696.2066]:eCallTransferredEvent,Msk(68bf01a6) 12:26:27:059 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287696.2066]:eCallTransferredEvent,Msk(68bf01a6) 12:26:27:060 CTIOS1-ctios Trace: >>CG:[call.5000.2130706757]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706757 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:45877 RelDevID:45877 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706757) 12:26:27:060 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287696.2066]:eCallEndEvent 12:26:27:060 CTIOS1-ctios Trace: >>CG:[call.5000.2130706757]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706757 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2066 MsgID:eCallClearedEvent DvrKey:call.5000.2130706757) 12:26:27:060 CTIOS1-ctios Trace: >>CG:[call.5000.2130706757]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706757 ConnDevIDTyp:1 ConnDevID:45877 MsgID:eCallEndEvent DvrKey:call.5000.2130706757) 12:26:27:060 CTIOS1-ctios Trace: Removed CallConnection(45877.1). 12:26:27:060 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706757 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:26:27:060 CTIOS1-ctios Trace: >>CG:[call.5000.35287696]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287696 ConnDevIDTyp:1 ConnDevID:45877 MsgID:eCallEndEvent DvrKey:call.5000.35287696) 12:26:27:060 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287696 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:26:27:060 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:1) 12:26:27:060 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:26:27:060 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:26:27:060 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.335]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:26:27:060 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.335]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:26:29:409 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][call.5000.35287197.2192]:eSingleStepTransferRequest 12:26:29:426 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0) for device 2192. 12:26:29:427 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0) for device 2192. 12:26:29:443 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2192.2193.2 HldgDevID:2192 MsgID:eCallHeldEvent DvrKey:call.5000.35287197 HldgDevIDFull:2192.2193.2) 12:26:29:443 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0). 12:26:29:443 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:29:443 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3c0008) 12:26:29:443 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:29:443 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(3c0008) 12:26:29:443 CTIOS1-ctios Trace: >>CG:[call.5000.2130706758]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706758 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:2192 Dialed#:2194 ConnDevID:2192.2193.2 MsgID:eCallBeginEvent DvrKey:call.5000.2130706758 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518789))) 12:26:29:443 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]: eCallHeldEvent,Msk(3c0008) 12:26:29:443 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706758 12:26:29:443 CTIOS1-ctios Trace: >>CG:[call.5000.2130706758]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706758 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2192.2193.2 CallngDevID:2192 CalldDevID:2192 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706758 CallngDevIDFull:2192.2193.2 CalldDevIDFull:2192.2194.3) 12:26:29:443 CTIOS1-ctios Trace: [call.5000.2130706758] CallConnection(2192.2193.2.0) found DeviceID(2192) AgentID(278). 12:26:29:443 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:26:29:443 CTIOS1-ctios Trace: Added CallConnection(2192.2193.2.0). 12:26:29:443 CTIOS1-ctios Trace: [call.5000.2130706758]::CreateCallConnection(): CallConnection(2192.2193.2.0) created successfully. 12:26:29:444 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706758.2192]:eCallOriginatedEvent 12:26:29:444 CTIOS1-ctios Trace: >>CG:[call.5000.2130706758]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706758 CallTyp:38 ConnDevIDTyp:0 NewConnCID:2130706758 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:56485 DNIS:2194 ConnDevID:2192.2193.2 NewConnDevID:2192.2193.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706758) 12:26:29:444 CTIOS1-ctios Trace: >>CG:[call.5000.2130706758]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706758 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2192.2193.2 AlrtgDevID:(null) CallngDevID:2192 CalldDevID:2192 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706758 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:2192.2193.2 CalldDevIDFull:2192.2194.3) 12:26:29:444 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706758.2192]:eCallDataUpdateEvent 12:26:29:444 CTIOS1-ctios Trace: [call.5000.2130706758] Found CallConnection(2192.2193.2.0) for device 2192. 12:26:29:444 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:29:444 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:29:444 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3c0008) 12:26:29:444 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(3c0008) 12:26:29:444 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706758.2192]:eCallDeliveredEvent(LCS:Unknown),Msk(0) 12:26:29:444 CTIOS1-ctios Trace: >>CG:[call.5000.2130706758]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706758 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:78 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:3 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2192.2193.2 AlrtgDevID:2192 CallngDevID:2192 CalldDevID:2192 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706758 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:2192.2194.3 CallngDevIDFull:2192.2193.2 CalldDevIDFull:2192.2194.3) 12:26:29:444 CTIOS1-ctios Trace: [call.5000.2130706758] Found CallConnection(2192.2193.2.0) for device 2192. 12:26:29:444 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:29:444 CTIOS1-ctios Trace: [call.5000.2130706758.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:26:29:444 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:29:444 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:29:444 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3c0008) 12:26:29:444 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287197 NumParties:1 SecDevIDTyp:0 SecCID:2130706758 TfrgDevTyp:78 TfrdDevTyp:78 LineHdl:3 LineTyp:10 SGPri:0 MonID:0 PriDevID:56485 SecDevID:2192 TfrgDevID:2192 TfrdDevID:2192 MsgID:eCallTransferredEvent DvrKey:call.5000.35287197 SecDevIDFull:2192.2193.2 TfrgDevIDFull:2192.2193.2 TfrdDevIDFull:2192.2194.3ConnectedParty[1]:(ConnPtyCID:35287197 ConnPtyDevIDTyp:1 ConnPtyDevID:56485)) 12:26:29:444 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0). 12:26:29:444 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706758.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:26:29:444 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:29:444 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:26:29:444 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:29:444 CTIOS1-ctios Trace: [call.5000.2130706758.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:26:29:444 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:29:444 CTIOS1-ctios Trace: >>CG:[call.5000.2130706758]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287197 NumParties:1 SecDevIDTyp:0 SecCID:2130706758 TfrgDevTyp:78 TfrdDevTyp:78 LineHdl:3 LineTyp:10 SGPri:0 MonID:0 PriDevID:56485 SecDevID:2192 TfrgDevID:2192 TfrdDevID:2192 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706758 SecDevIDFull:2192.2193.2 TfrgDevIDFull:2192.2193.2 TfrdDevIDFull:2192.2194.3ConnectedParty[1]:(ConnPtyCID:35287197 ConnPtyDevIDTyp:1 ConnPtyDevID:56485)) 12:26:29:445 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:1 ConnDevID:56485 MsgID:eCallEndEvent DvrKey:call.5000.35287197) 12:26:29:445 CTIOS1-ctios Trace: >>CG:[call.5000.2130706758]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706758 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287197 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2192.2193.2 NewConnDevID:2192.2193.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706758) 12:26:29:445 CTIOS1-ctios Trace: [call.5000.2130706758]::FindTransferCommonDeviceID Found Transferring Device [2192] on both [call.5000.35287197] and [call.5000.2130706758]. 12:26:29:445 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0). 12:26:29:445 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2192.2193.2 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197) 12:26:29:445 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(3c0008) 12:26:29:445 CTIOS1-ctios Trace: [call.5000.2130706758] Found CallConnection(2192.2193.2.0). 12:26:29:445 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:29:445 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:26:29:445 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:29:445 CTIOS1-ctios Trace: [call.5000.2130706758.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:26:29:445 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:2192 ConnDevID:56485 NewConnDevID:56485 RCallKeyDay:151064 RCallKeyCID:1232 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517287)) ICMEntUniqID:icm.151064.1232 RCallKeySeq#:7) 12:26:29:445 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:29:445 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706758.2192]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 12:26:29:445 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:29:445 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:26:29:445 CTIOS1-ctios Trace: [call.5000.2130706758.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:26:29:445 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706758.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:26:29:445 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0). 12:26:29:445 CTIOS1-ctios Trace: Removed CallConnection(2192.2193.2.0). 12:26:29:445 CTIOS1-ctios Trace: Added CallConnection(56485.1). 12:26:29:445 CTIOS1-ctios Trace: [call.5000.2130706758] Moved CallConnection[56485.1] from [call.5000.35287197] to [call.5000.2130706758]. 12:26:29:445 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallTransferredEvent,Msk(3f0001) 12:26:29:445 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:26:29:445 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:29:445 CTIOS1-ctios Trace: [call.5000.2130706758.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:26:29:445 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:29:445 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706758.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:26:29:445 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallTransferredEvent,Msk(3f0001) 12:26:29:445 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706758.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:26:29:445 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallEndEvent 12:26:29:445 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287197 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:26:29:445 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706758.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:26:29:445 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706758.2192]:eCallTransferredEvent,Msk(3f0001) 12:26:29:445 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706758.2192]:eCallDataUpdateEvent,Msk(3f0001) 12:26:29:445 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(3f0001) 12:26:29:446 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(3f0001) 12:26:29:453 CTIOS1-ctios Trace: >>CG:[call.5000.35287197.2192]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35287197 NewConnDevIDTyp:0 NewConnDevID:2192.2193.2 UniqObjID:call.5000.35287197.2192 MsgID:eTransferCallConf TgtCILClntID:bancomer17-3864-3396) 12:26:29:453 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eTransferCallConf,Msk(3f0001) 12:26:30:331 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:56485 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197 ecc:(...)) 12:26:30:332 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:3 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2192.2194.3 CallngDevID:56485 CalldDevID:2192 LstRedirDevID:(null) AnsDevID:2192 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287197 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:2192.2194.3) 12:26:30:332 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(56485.1). 12:26:30:332 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0). 12:26:30:333 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:30:333 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0xbf01a6) 12:26:30:333 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:30:333 CTIOS1-ctios Trace: [call.5000.35287197.56485] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(56485), Button Mask(0xbf01a6) 12:26:30:333 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(3f0001) 12:26:30:333 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(bf01a6) 12:26:30:333 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallEstablishedEvent,Msk(bf01a6) 12:26:30:334 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2194.3.0) for device 2192. 12:26:30:338 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2194.3.0) for device 2192. 12:26:30:345 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][call.5000.35287197.2192]:eSetCallDataRequest 12:26:30:349 CTIOS1-ctios Trace: >>CG:[call.5000.35287197.2192]:eSetCallDataConf(UniqObjID:call.5000.35287197.2192 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3864-3396) 12:26:30:508 CTIOS1-ctios Trace: >>CG:[call.5000.35287820]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287820 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287820 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:993445 ConnDevID:2033 NewConnDevID:2033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287820) 12:26:30:508 CTIOS1-ctios Trace: >>CG:[call.5000.35287820]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287820 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2033 CallngDevID:2033 CalldDevID:993445 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287820) 12:26:30:508 CTIOS1-ctios Trace: [call.5000.35287820] Found CallConnection(2033.0) for device 2033. 12:26:30:508 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287820.2033]:eCallDataUpdateEvent,Msk(68bf0002) 12:26:30:508 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287820.2033]:eCallOriginatedEvent,Msk(68bf0002) 12:26:30:735 CTIOS1-ctios Trace: >>CG:[call.5000.35287820]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287820 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287820 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2033 NewConnDevID:2033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287820) 12:26:30:735 CTIOS1-ctios Trace: >>CG:[call.5000.35287820]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287820 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:993445 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287820 Trnk#:0 TrnkGrp#:0) 12:26:30:735 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287820.2033]:eCallDataUpdateEvent,Msk(68bf0002) 12:26:30:735 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287820.2033]:eCallReachedNetworkEvent,Msk(68bf0002) 12:26:31:131 CTIOS1-ctios Trace: [call.5000.35287820] Found CallConnection(2033.0) for device 2033. 12:26:31:180 CTIOS1-ctios Trace: [call.5000.35287820] Found CallConnection(2033.0) for device 2033. 12:26:38:486 CTIOS1-ctios Trace: [call.5000.35287685] Found CallConnection(4021.0) for device 4021. 12:26:38:487 CTIOS1-ctios Trace: [call.5000.35287685] Found CallConnection(4021.0) for device 4021. 12:26:38:488 CTIOS1-ctios Trace: >>CG:[call.5000.35287685]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287685 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4021 RelDevID:4021 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287685) 12:26:38:488 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:38:488 CTIOS1-ctios Trace: >>CG:[call.5000.35287685]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287685 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8332642389 RelDevID:8332642389 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287685) 12:26:38:488 CTIOS1-ctios Trace: >>CG:[call.5000.35287685]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287685 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8332642389 MsgID:eCallClearedEvent DvrKey:call.5000.35287685) 12:26:38:488 CTIOS1-ctios Trace: >>CG:[call.5000.35287685]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287685 ConnDevIDTyp:1 ConnDevID:8332642389 MsgID:eCallEndEvent DvrKey:call.5000.35287685) 12:26:38:488 CTIOS1-ctios Trace: Removed CallConnection(8332642389.1). 12:26:38:488 CTIOS1-ctios Trace: Removed CallConnection(4021.0). 12:26:38:488 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287685 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:26:38:488 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:1) 12:26:38:488 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:26:41:446 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2096 ANI:3123121322 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1354 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1354 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1708) 12:26:41:449 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:26:41:449 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:41:449 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:26:41:449 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eReserved),Msk(0) 12:26:41:557 CTIOS1-ctios Trace: >>CG:[call.5000.35287823]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287823 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3123121322 DNIS:2096 Dialed#:3009 ConnDevID:3123121322 RCallKeyDay:151064 RCallKeyCID:1354 MsgID:eCallBeginEvent DvrKey:call.5000.35287823 ecc:(...) ICMEntUniqID:icm.151064.1354 RCallKeySeq#:2) 12:26:41:557 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287823 12:26:41:557 CTIOS1-ctios Trace: >>CG:[call.5000.35287823]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287823 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3123121322 AlrtgDevID:(null) CallngDevID:3123121322 CalldDevID:2096 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287823 Trnk#:0 TrnkGrp#:0) 12:26:41:557 CTIOS1-ctios Trace: [call.5000.35287823]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3123121322. 12:26:41:557 CTIOS1-ctios Trace: CallConnection(3123121322.1) created AgentObject (Device) for DeviceID(3123121322). 12:26:41:557 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:26:41:557 CTIOS1-ctios Trace: Added CallConnection(3123121322.1). 12:26:41:557 CTIOS1-ctios Trace: [call.5000.35287823]::CreateCallConnection(): CallConnection(3123121322.1) created successfully. 12:26:41:558 CTIOS1-ctios Trace: >>CG:[call.5000.35287823]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287823 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3123121322 AlrtgDevID:2096 CallngDevID:3123121322 CalldDevID:2096 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287823 Trnk#:0 TrnkGrp#:0) 12:26:41:558 CTIOS1-ctios Trace: [call.5000.35287823] Found CallConnection(3123121322.1) for device 3123121322. 12:26:41:558 CTIOS1-ctios Trace: [call.5000.35287823]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2096. 12:26:41:558 CTIOS1-ctios Trace: [call.5000.35287823] CallConnection(3123121322.1) found DeviceID(2096) AgentID(238). 12:26:41:558 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:26:41:558 CTIOS1-ctios Trace: Added CallConnection(3123121322.1). 12:26:41:558 CTIOS1-ctios Trace: [call.5000.35287823]::CreateCallConnection(): CallConnection(3123121322.1) created successfully. 12:26:41:558 CTIOS1-ctios Trace: [call.5000.35287823.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x203f0001) 12:26:41:558 CTIOS1-ctios Trace: [call.5000.35287823.2096] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:26:41:639 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:26:41:639 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:41:639 CTIOS1-ctios Trace: >>CG:[call.5000.35287823]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287823 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287823 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3123121322 NewConnDevID:3123121322 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287823 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518801))) 12:26:41:640 CTIOS1-ctios Trace: >>CG:[call.5000.35287823]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287823 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:3123121322 CalldDevID:2096 LstRedirDevID:(null) AnsDevID:2096 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287823 Trnk#:0 TrnkGrp#:0) 12:26:41:640 CTIOS1-ctios Trace: [call.5000.35287823] Found CallConnection(3123121322.1). 12:26:41:640 CTIOS1-ctios Trace: [call.5000.35287823] Found CallConnection(3123121322.1). 12:26:41:640 CTIOS1-ctios Trace: [call.5000.35287823.3123121322] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3123121322), Button Mask(0xbf01a6) 12:26:41:640 CTIOS1-ctios Trace: [call.5000.35287823.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf01a6) 12:26:41:640 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:26:41:640 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.238]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:26:41:664 CTIOS1-ctios Trace: >>CG:[call.5000.35287823]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287823 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287823 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3123121322 NewConnDevID:3123121322 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287823 ecc:(...)) 12:26:41:681 CTIOS1-ctios Trace: [call.5000.35287823] Found CallConnection(2096.0) for device 2096. 12:26:41:682 CTIOS1-ctios Trace: [call.5000.35287823] Found CallConnection(2096.0) for device 2096. 12:26:44:412 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4108 ANI:3123236376 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1355 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1355 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1710) 12:26:44:412 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][]:eAgentPrecallEvent 12:26:44:416 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:26:44:416 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:44:416 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eReserved),Msk(0) 12:26:44:532 CTIOS1-ctios Trace: >>CG:[call.5000.35287826]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287826 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3123236376 DNIS:4108 Dialed#:3021 ConnDevID:3123236376 RCallKeyDay:151064 RCallKeyCID:1355 MsgID:eCallBeginEvent DvrKey:call.5000.35287826 ecc:(...) ICMEntUniqID:icm.151064.1355 RCallKeySeq#:2) 12:26:44:532 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287826 12:26:44:532 CTIOS1-ctios Trace: >>CG:[call.5000.35287826]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287826 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3123236376 AlrtgDevID:(null) CallngDevID:3123236376 CalldDevID:4108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287826 Trnk#:0 TrnkGrp#:0) 12:26:44:532 CTIOS1-ctios Trace: [call.5000.35287826]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3123236376. 12:26:44:532 CTIOS1-ctios Trace: CallConnection(3123236376.1) created AgentObject (Device) for DeviceID(3123236376). 12:26:44:532 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:26:44:532 CTIOS1-ctios Trace: Added CallConnection(3123236376.1). 12:26:44:532 CTIOS1-ctios Trace: [call.5000.35287826]::CreateCallConnection(): CallConnection(3123236376.1) created successfully. 12:26:44:533 CTIOS1-ctios Trace: >>CG:[call.5000.35287826]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287826 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3123236376 AlrtgDevID:4108 CallngDevID:3123236376 CalldDevID:4108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287826 Trnk#:0 TrnkGrp#:0) 12:26:44:533 CTIOS1-ctios Trace: [call.5000.35287826] Found CallConnection(3123236376.1) for device 3123236376. 12:26:44:533 CTIOS1-ctios Trace: [call.5000.35287826]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4108. 12:26:44:533 CTIOS1-ctios Trace: [call.5000.35287826] CallConnection(3123236376.1) found DeviceID(4108) AgentID(436). 12:26:44:533 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:26:44:533 CTIOS1-ctios Trace: Added CallConnection(3123236376.1). 12:26:44:533 CTIOS1-ctios Trace: [call.5000.35287826]::CreateCallConnection(): CallConnection(3123236376.1) created successfully. 12:26:44:533 CTIOS1-ctios Trace: [call.5000.35287826.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x683f0001) 12:26:44:533 CTIOS1-ctios Trace: [call.5000.35287826.4108] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:26:44:533 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287826.4108]:eCallBeginEvent 12:26:44:533 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287826.4108]:eButtonEnablementMaskChange,Msk(683f0001) 12:26:44:534 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287826.4108]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:26:44:607 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:26:44:607 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:44:607 CTIOS1-ctios Trace: >>CG:[call.5000.35287826]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287826 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287826 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3123236376 NewConnDevID:3123236376 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287826 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518804))) 12:26:44:607 CTIOS1-ctios Trace: >>CG:[call.5000.35287826]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287826 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4108 CallngDevID:3123236376 CalldDevID:4108 LstRedirDevID:(null) AnsDevID:4108 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287826 Trnk#:0 TrnkGrp#:0) 12:26:44:608 CTIOS1-ctios Trace: [call.5000.35287826] Found CallConnection(3123236376.1). 12:26:44:608 CTIOS1-ctios Trace: [call.5000.35287826] Found CallConnection(3123236376.1). 12:26:44:608 CTIOS1-ctios Trace: [call.5000.35287826.3123236376] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3123236376), Button Mask(0xbf01a6) 12:26:44:608 CTIOS1-ctios Trace: [call.5000.35287826.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf01a6) 12:26:44:608 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eTalking),Msk(0) 12:26:44:608 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287826.4108]:eCallDataUpdateEvent,Msk(683f0001) 12:26:44:608 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287826.4108]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:26:44:608 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287826.4108]:eCallEstablishedEvent,Msk(68bf01a6) 12:26:44:643 CTIOS1-ctios Trace: [call.5000.35287826] Found CallConnection(4108.0) for device 4108. 12:26:44:644 CTIOS1-ctios Trace: [call.5000.35287826] Found CallConnection(4108.0) for device 4108. 12:26:44:658 CTIOS1-ctios Trace: ->RCV[bancomer17-828-3444 a=436][call.5000.35287826.4108]:eSetCallDataRequest 12:26:44:664 CTIOS1-ctios Trace: >>CG:[call.5000.35287826]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287826 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287826 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3123236376 NewConnDevID:3123236376 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287826 ecc:(...)) 12:26:44:665 CTIOS1-ctios Trace: >>CG:[call.5000.35287826.4108]:eSetCallDataConf(UniqObjID:call.5000.35287826.4108 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-828-3444) 12:26:44:665 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287826.4108]:eCallDataUpdateEvent,Msk(68bf01a6) 12:26:48:390 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:26:48:390 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:48:390 CTIOS1-ctios Trace: >>CG:[call.5000.35287829]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287829 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35287829 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518807))) 12:26:48:390 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287829 12:26:48:390 CTIOS1-ctios Trace: >>CG:[call.5000.35287829]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287829 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287829) 12:26:48:390 CTIOS1-ctios Trace: [call.5000.35287829] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:26:48:390 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:26:48:390 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:26:48:390 CTIOS1-ctios Trace: [call.5000.35287829]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:26:48:390 CTIOS1-ctios Trace: [call.5000.35287829.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:26:48:390 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:26:48:390 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:26:48:390 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:26:48:953 CTIOS1-ctios Trace: >>CG:[call.5000.35287829]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287829 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287829 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:911490 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287829) 12:26:48:954 CTIOS1-ctios Trace: >>CG:[call.5000.35287829]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287829 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 CalldDevID:911490 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287829) 12:26:48:954 CTIOS1-ctios Trace: [call.5000.35287829] Found CallConnection(2018.0) for device 2018. 12:26:49:199 CTIOS1-ctios Trace: >>CG:[call.5000.35287829]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287829 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287829 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287829) 12:26:49:200 CTIOS1-ctios Trace: >>CG:[call.5000.35287829]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287829 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:911490 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287829 Trnk#:0 TrnkGrp#:0) 12:26:49:933 CTIOS1-ctios Trace: [call.5000.35287829] Found CallConnection(2018.0) for device 2018. 12:26:49:961 CTIOS1-ctios Trace: [call.5000.35287829] Found CallConnection(2018.0) for device 2018. 12:26:50:894 CTIOS1-ctios Trace: >>CG:[call.5000.35287820]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287820 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:2 LineTyp:7 SGPri:0 MonID:0 ConnDevID:93445 CallngDevID:2033 CalldDevID:993445 LstRedirDevID:(null) AnsDevID:93445 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287820 Trnk#:0 TrnkGrp#:0) 12:26:50:894 CTIOS1-ctios Trace: [call.5000.35287820] Found CallConnection(2033.0). 12:26:50:894 CTIOS1-ctios Trace: [call.5000.35287820.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf01a6) 12:26:50:894 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:26:50:894 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:26:50:894 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287820.2033]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:26:50:894 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:26:50:894 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:26:50:894 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287820.2033]:eCallEstablishedEvent,Msk(68bf01a6) 12:26:50:910 CTIOS1-ctios Trace: ->RCV[bancomer51-3952-4040 a=215][call.5000.35287820.2033]:eSetCallDataRequest 12:26:50:916 CTIOS1-ctios Trace: >>CG:[call.5000.35287820]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287820 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287820 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2033 NewConnDevID:2033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287820) 12:26:50:916 CTIOS1-ctios Trace: >>CG:[call.5000.35287820.2033]:eSetCallDataConf(UniqObjID:call.5000.35287820.2033 MsgID:eSetCallDataConf TgtCILClntID:bancomer51-3952-4040) 12:26:50:916 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287820.2033]:eCallDataUpdateEvent,Msk(68bf01a6) 12:26:56:040 CTIOS1-ctios Trace: >>CG:[call.5000.35287832]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287832 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:14238 DNIS:119740 ConnDevID:14238 MsgID:eCallBeginEvent DvrKey:call.5000.35287832) 12:26:56:040 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287832 12:26:56:040 CTIOS1-ctios Trace: >>CG:[call.5000.35287832]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287832 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:14238 AlrtgDevID:(null) CallngDevID:14238 CalldDevID:119740 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287832 Trnk#:0 TrnkGrp#:0) 12:26:56:040 CTIOS1-ctios Trace: [call.5000.35287832]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 14238. 12:26:56:040 CTIOS1-ctios Trace: CallConnection(14238.1) created AgentObject (Device) for DeviceID(14238). 12:26:56:040 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:26:56:040 CTIOS1-ctios Trace: Added CallConnection(14238.1). 12:26:56:040 CTIOS1-ctios Trace: [call.5000.35287832]::CreateCallConnection(): CallConnection(14238.1) created successfully. 12:26:56:040 CTIOS1-ctios Trace: >>CG:[call.5000.35287832]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287832 CallTyp:38 ConnDevIDTyp:1 NewConnCID:35287832 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14238 NewConnDevID:14238 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287832) 12:26:56:040 CTIOS1-ctios Trace: >>CG:[call.5000.35287832]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287832 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:10 SGPri:0 MonID:0 ConnDevID:14238 AlrtgDevID:2216 CallngDevID:14238 CalldDevID:119740 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287832 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:2216.592999.4) 12:26:56:040 CTIOS1-ctios Trace: [call.5000.35287832] Found CallConnection(14238.1) for device 14238. 12:26:56:040 CTIOS1-ctios Trace: [call.5000.35287832]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2216. 12:26:56:040 CTIOS1-ctios Trace: [call.5000.35287832] CallConnection(14238.1) found DeviceID(2216) AgentID(241). 12:26:56:040 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:26:56:040 CTIOS1-ctios Trace: Added CallConnection(14238.1). 12:26:56:040 CTIOS1-ctios Trace: [call.5000.35287832]::CreateCallConnection(): CallConnection(14238.1) created successfully. 12:26:56:041 CTIOS1-ctios Trace: [call.5000.35287832.2216] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2216), Button Mask(0x83f0001) 12:26:56:041 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][call.5000.35287832.2216]:eCallBeginEvent 12:26:56:041 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][call.5000.35287832.2216]:eButtonEnablementMaskChange,Msk(83f0001) 12:26:56:041 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][call.5000.35287832.2216]:eCallDeliveredEvent(LCS:Unknown),Msk(83f0001) 12:26:56:589 CTIOS1-ctios Trace: >>CG:[agent.5000.443]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5215 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4129 AGID:443 AGInstr:4129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.443 AGAvailStatus:1) 12:26:56:589 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:56:590 CTIOS1-ctios Trace: >>CG:[call.5000.35287833]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287833 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4129 MsgID:eCallBeginEvent DvrKey:call.5000.35287833 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518816))) 12:26:56:590 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287833 12:26:56:590 CTIOS1-ctios Trace: >>CG:[call.5000.35287833]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287833 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4129 CallngDevID:4129 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287833) 12:26:56:590 CTIOS1-ctios Trace: [call.5000.35287833] CallConnection(4129.0) found DeviceID(4129) AgentID(443). 12:26:56:590 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:26:56:590 CTIOS1-ctios Trace: Added CallConnection(4129.0). 12:26:56:590 CTIOS1-ctios Trace: [call.5000.35287833]::CreateCallConnection(): CallConnection(4129.0) created successfully. 12:26:56:590 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:26:56:590 CTIOS1-ctios Trace: [call.5000.35287833.4129] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4129), Button Mask(0x20bf0002) 12:26:56:590 CTIOS1-ctios Trace: >>CG:[agent.5000.443]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5215 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4129 AGID:443 AGInstr:4129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.443 AGAvailStatus:0) 12:26:56:590 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:57:150 CTIOS1-ctios Trace: >>CG:[call.5000.35287833]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287833 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:13 FailDevTyp:0 MonID:0 ConnDevID:4129 CalldDevID:(null) FailDevID:4129 MsgID:eCallFailedEvent DvrKey:call.5000.35287833) 12:26:57:150 CTIOS1-ctios Trace: [call.5000.35287833.4129] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4129), Button Mask(0x20bf0002) 12:26:57:150 CTIOS1-ctios Trace: >>CG:[call.5000.35287833]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287833 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:13 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4129 CallngDevID:4129 CalldDevID:(null) MsgID:eCallOriginatedEvent DvrKey:call.5000.35287833) 12:26:57:150 CTIOS1-ctios Trace: [call.5000.35287833] Found CallConnection(4129.0) for device 4129. 12:26:57:157 CTIOS1-ctios Trace: [call.5000.35287833] Found CallConnection(4129.0) for device 4129. 12:26:57:157 CTIOS1-ctios Trace: [call.5000.35287833] Found CallConnection(4129.0) for device 4129. 12:26:58:232 CTIOS1-ctios Trace: [call.5000.35287820] Found CallConnection(2033.0) for device 2033. 12:26:58:235 CTIOS1-ctios Trace: [call.5000.35287820] Found CallConnection(2033.0) for device 2033. 12:26:58:235 CTIOS1-ctios Trace: >>CG:[call.5000.35287820]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287820 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2033 RelDevID:2033 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287820) 12:26:58:235 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:58:235 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:26:58:235 CTIOS1-ctios Trace: >>CG:[call.5000.35287820]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287820 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:93445 RelDevID:93445 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287820) 12:26:58:235 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:26:58:235 CTIOS1-ctios Trace: >>CG:[call.5000.35287820]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287820 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2033 MsgID:eCallClearedEvent DvrKey:call.5000.35287820) 12:26:58:235 CTIOS1-ctios Trace: >>CG:[call.5000.35287820]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287820 ConnDevIDTyp:0 ConnDevID:2033 MsgID:eCallEndEvent DvrKey:call.5000.35287820) 12:26:58:235 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:26:58:236 CTIOS1-ctios Trace: Removed CallConnection(2033.0). 12:26:58:236 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287820 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:26:58:236 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:26:58:236 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:26:58:236 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:26:58:236 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287820.2033]:eCallConnectionClearedEvent,Msk(3c0000) 12:26:58:236 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:26:58:236 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287820.2033]:eCallConnectionClearedEvent,Msk(3c0000) 12:26:58:236 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287820.2033]:eCallClearedEvent,Msk(3c0000) 12:26:58:237 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:26:58:237 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287820.2033]:eCallEndEvent 12:26:58:237 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eHold),Msk(0) 12:26:58:237 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.215]:Monitored eAgentStateEvent(eHold),Msk(0) 12:26:58:237 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.215]:Monitored eAgentStateEvent(eHold),Msk(0) 12:27:00:411 CTIOS1-ctios Trace: [call.5000.35287833] Found CallConnection(4129.0) for device 4129. 12:27:00:412 CTIOS1-ctios Trace: [call.5000.35287833] Found CallConnection(4129.0) for device 4129. 12:27:00:420 CTIOS1-ctios Trace: >>CG:[call.5000.35287833]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287833 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4129 RelDevID:4129 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287833) 12:27:00:421 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:00:421 CTIOS1-ctios Trace: >>CG:[call.5000.35287833]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287833 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4129 MsgID:eCallClearedEvent DvrKey:call.5000.35287833) 12:27:00:421 CTIOS1-ctios Trace: >>CG:[call.5000.35287833]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287833 ConnDevIDTyp:0 ConnDevID:4129 MsgID:eCallEndEvent DvrKey:call.5000.35287833) 12:27:00:421 CTIOS1-ctios Trace: Removed CallConnection(4129.0). 12:27:00:421 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287833 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:27:00:421 CTIOS1-ctios Trace: >>CG:[agent.5000.443]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5215 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4129 AGID:443 AGInstr:4129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.443 AGAvailStatus:0) 12:27:00:421 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:27:02:993 CTIOS1-ctios Trace: [call.5000.35287829] Found CallConnection(2018.0) for device 2018. 12:27:02:996 CTIOS1-ctios Trace: [call.5000.35287829] Found CallConnection(2018.0) for device 2018. 12:27:02:996 CTIOS1-ctios Trace: >>CG:[call.5000.35287829]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287829 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287829) 12:27:02:996 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:02:996 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:27:02:996 CTIOS1-ctios Trace: >>CG:[call.5000.35287829]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287829 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018 MsgID:eCallClearedEvent DvrKey:call.5000.35287829) 12:27:02:996 CTIOS1-ctios Trace: >>CG:[call.5000.35287829]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287829 ConnDevIDTyp:0 ConnDevID:2018 MsgID:eCallEndEvent DvrKey:call.5000.35287829) 12:27:02:996 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:27:02:996 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:27:02:996 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287829 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:27:02:996 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:27:02:997 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:02:997 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:27:02:997 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.217]:Monitored eAgentStateEvent(eHold),Msk(0) 12:27:03:163 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:27:03:163 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:03:163 CTIOS1-ctios Trace: >>CG:[call.5000.35287834]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287834 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2033 MsgID:eCallBeginEvent DvrKey:call.5000.35287834 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518822))) 12:27:03:163 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287834 12:27:03:163 CTIOS1-ctios Trace: >>CG:[call.5000.35287834]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287834 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2033 CallngDevID:2033 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287834) 12:27:03:163 CTIOS1-ctios Trace: [call.5000.35287834] CallConnection(2033.0) found DeviceID(2033) AgentID(215). 12:27:03:163 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:27:03:163 CTIOS1-ctios Trace: Added CallConnection(2033.0). 12:27:03:163 CTIOS1-ctios Trace: [call.5000.35287834]::CreateCallConnection(): CallConnection(2033.0) created successfully. 12:27:03:163 CTIOS1-ctios Trace: [call.5000.35287834.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf0002) 12:27:03:163 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:27:03:164 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eTalking),Msk(0) 12:27:03:164 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.215]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:27:03:164 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.215]:Monitored eAgentStateEvent(eTalking),Msk(0) 12:27:03:164 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287834.2033]:eButtonEnablementMaskChange,Msk(68bf0002) 12:27:03:164 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:27:03:164 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287834.2033]:eCallBeginEvent,Msk(68bf0002) 12:27:03:164 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287834.2033]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:27:04:116 CTIOS1-ctios Trace: >>CG:[agent.5000.443]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5215 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4129 AGID:443 AGInstr:4129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.443 AGAvailStatus:1) 12:27:04:116 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:04:117 CTIOS1-ctios Trace: >>CG:[call.5000.35287835]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287835 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4129 MsgID:eCallBeginEvent DvrKey:call.5000.35287835 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518823))) 12:27:04:117 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287835 12:27:04:117 CTIOS1-ctios Trace: >>CG:[call.5000.35287835]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287835 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4129 CallngDevID:4129 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287835) 12:27:04:117 CTIOS1-ctios Trace: [call.5000.35287835] CallConnection(4129.0) found DeviceID(4129) AgentID(443). 12:27:04:117 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:27:04:117 CTIOS1-ctios Trace: Added CallConnection(4129.0). 12:27:04:117 CTIOS1-ctios Trace: [call.5000.35287835]::CreateCallConnection(): CallConnection(4129.0) created successfully. 12:27:04:117 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:27:04:117 CTIOS1-ctios Trace: [call.5000.35287835.4129] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4129), Button Mask(0x20bf0002) 12:27:04:117 CTIOS1-ctios Trace: >>CG:[agent.5000.443]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5215 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4129 AGID:443 AGInstr:4129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.443 AGAvailStatus:0) 12:27:04:117 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:04:677 CTIOS1-ctios Trace: >>CG:[call.5000.35287835]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287835 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:13 FailDevTyp:0 MonID:0 ConnDevID:4129 CalldDevID:(null) FailDevID:4129 MsgID:eCallFailedEvent DvrKey:call.5000.35287835) 12:27:04:678 CTIOS1-ctios Trace: [call.5000.35287835.4129] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4129), Button Mask(0x20bf0002) 12:27:04:678 CTIOS1-ctios Trace: >>CG:[call.5000.35287835]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287835 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:13 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4129 CallngDevID:4129 CalldDevID:(null) MsgID:eCallOriginatedEvent DvrKey:call.5000.35287835) 12:27:04:678 CTIOS1-ctios Trace: [call.5000.35287835] Found CallConnection(4129.0) for device 4129. 12:27:04:686 CTIOS1-ctios Trace: [call.5000.35287835] Found CallConnection(4129.0) for device 4129. 12:27:04:687 CTIOS1-ctios Trace: [call.5000.35287835] Found CallConnection(4129.0) for device 4129. 12:27:06:889 CTIOS1-ctios Trace: >>CG:[call.5000.35287832]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287832 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:2216.592999.4 RelDevID:2216 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287832 RelDevIDFull:2216.592999.4) 12:27:06:890 CTIOS1-ctios Trace: >>CG:[call.5000.35287832]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287832 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:14238 RelDevID:14238 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287832) 12:27:06:890 CTIOS1-ctios Trace: [agent.5000.241] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0000. 12:27:06:890 CTIOS1-ctios Trace: >>CG:[call.5000.35287832]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287832 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:14238 MsgID:eCallClearedEvent DvrKey:call.5000.35287832) 12:27:06:890 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][call.5000.35287832.2216]:eCallConnectionClearedEvent,Msk(83f0001) 12:27:06:890 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][call.5000.35287832.2216]:eCallConnectionClearedEvent,Msk(c3f0000) 12:27:06:890 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][call.5000.35287832.2216]:eCallClearedEvent,Msk(c3f0000) 12:27:06:891 CTIOS1-ctios Trace: >>CG:[call.5000.35287832]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287832 ConnDevIDTyp:1 ConnDevID:14238 MsgID:eCallEndEvent DvrKey:call.5000.35287832) 12:27:06:891 CTIOS1-ctios Trace: [agent.5000.241] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0xc1b0000) 12:27:06:891 CTIOS1-ctios Trace: [agent.5000.241] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0000. 12:27:06:891 CTIOS1-ctios Trace: Removed CallConnection(14238.1). 12:27:06:891 CTIOS1-ctios Trace: Removed CallConnection(14238.1). 12:27:06:891 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287832 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:27:06:891 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][agent.5000.241]:eButtonEnablementMaskChange,Msk(c1b0000) 12:27:06:891 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][call.5000.35287832.2216]:eCallEndEvent 12:27:09:013 CTIOS1-ctios Trace: >>CG:[call.5000.50346849]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50346849 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:2006.192999.4 RelDevID:2006 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.50346849 RelDevIDFull:2006.192999.4) 12:27:09:013 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.50346849 12:27:09:013 CTIOS1-ctios Trace: >>CG:[call.5000.50346849]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50346849 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:12107 RelDevID:12107 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.50346849) 12:27:09:013 CTIOS1-ctios Trace: >>CG:[call.5000.50346849]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50346849 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:54309 MsgID:eCallClearedEvent DvrKey:call.5000.50346849) 12:27:09:013 CTIOS1-ctios Trace: >>CG:[call.5000.50346849]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:50346849 ConnDevIDTyp:1 ConnDevID:54309 MsgID:eCallEndEvent DvrKey:call.5000.50346849) 12:27:09:013 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.50346849 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:27:09:386 CTIOS1-ctios Trace: SYSTEM_EVENT received: PGStatus:0, ICMCentralControllerTime:1407518830 SystemEventID:10 Arg1:5000 Arg2:4294967295 Arg3:0 Text:2006 12:27:09:387 CTIOS1-ctios Trace: >>CG:eSystemEvent(eSysInstrumentOutOfService)(PGStatus:0 SysEvtID:10 SysEvtArg1:5000 SysEvtArg2:4294967295 MsgID:eSystemEvent ICMCCTime:1407518830 Txt:2006) 12:27:09:387 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][device.5000.2006]:eCTIOSFailureEvent(eSysInstrumentOutOfService) 12:27:09:387 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][device.5000.2006]:eCTIOSFailureEvent(eSysInstrumentOutOfService) 12:27:09:389 CTIOS1-ctios Trace: >>CG:[agent.5000.201]:eAgentStateEvent(eLogout)(PrphID:5000 PrphTyp:17 AGState:eLogout SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5007 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2006 AGID:201 AGInstr:2006 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.201 AGAvailStatus:0) 12:27:09:389 CTIOS1-ctios Trace: Agent [agent.5000.201] detached from device [device.5000.2006]. 12:27:09:389 CTIOS1-ctios Trace: [agent.5000.201]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 40106 priority 0 12:27:09:389 CTIOS1-ctios Trace: [agent.5000.201] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x11b0000. 12:27:09:389 CTIOS1-ctios Trace: >>CG:[agent.5000.201]:eAgentStateEvent(eLogout)(PrphID:5000 PrphTyp:17 AGState:eLogout SG#:4294967295 SGID:4294967295 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5007 AGMode:0 MaxTaskLim:0 NumTasks:0 AGExt:2006 AGID:201 AGInstr:2006 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.201 AGAvailStatus:0) 12:27:09:389 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:27:09:390 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:27:09:390 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eAgentStateEvent(eLogout),Msk(11b0000) 12:27:09:390 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eAgentStateEvent(eLogout),Msk(11b0000) 12:27:09:390 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:Monitored eAgentStateEvent(eLogout),Msk(0) 12:27:09:390 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:Monitored eAgentStateEvent(eLogout),Msk(0) 12:27:09:390 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eSupervisorButtonChange 12:27:09:390 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eSupervisorButtonChange 12:27:09:391 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:eAgentStateEvent(eLogout),Msk(0) 12:27:09:391 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:eAgentStateEvent(eLogout),Msk(0) 12:27:09:391 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.201]:Monitored eAgentStateEvent(eLogout),Msk(0) 12:27:09:391 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][agent.5000.201]:Monitored eAgentStateEvent(eLogout),Msk(0) 12:27:09:399 CTIOS1-ctios Trace: ->RCV[BANCOMER68-1916-7048 a=201][agent.5000.201]:eDisableSkillGroupStatisticsRequest 12:27:09:399 CTIOS1-ctios Trace: [team.5000.5000]::DisableSkillGroupStatisticsReq(): Removing agent.5000.201 from stats subscriber list. 12:27:09:399 CTIOS1-ctios Trace: [team.5000.5002]::DisableSkillGroupStatisticsReq(): Removing agent.5000.201 from stats subscriber list. 12:27:09:399 CTIOS1-ctios Trace: [team.5000.5003]::DisableSkillGroupStatisticsReq(): Removing agent.5000.201 from stats subscriber list. 12:27:09:400 CTIOS1-ctios Trace: [team.5000.5004]::DisableSkillGroupStatisticsReq(): Removing agent.5000.201 from stats subscriber list. 12:27:09:400 CTIOS1-ctios Trace: [team.5000.5005]::DisableSkillGroupStatisticsReq(): Empty skill group number list provided. 12:27:09:400 CTIOS1-ctios Trace: [team.5000.5005]::DisableSkillGroupStatisticsReq(): Removing agent.5000.201 from stats subscriber list. 12:27:09:400 CTIOS1-ctios Trace: [team.5000.5006]::DisableSkillGroupStatisticsReq(): Removing agent.5000.201 from stats subscriber list. 12:27:09:400 CTIOS1-ctios Trace: [team.5000.5007]::DisableSkillGroupStatisticsReq(): Removing agent.5000.201 from stats subscriber list. 12:27:09:400 CTIOS1-ctios Trace: [team.5000.5008]::DisableSkillGroupStatisticsReq(): Empty skill group number list provided. 12:27:09:400 CTIOS1-ctios Trace: [team.5000.5008]::DisableSkillGroupStatisticsReq(): Removing agent.5000.201 from stats subscriber list. 12:27:09:479 CTIOS1-ctios Trace: ->RCV[BANCOMER68-1916-7048 a=201][agent.5000.201]:eDisableAgentStatisticsRequest 12:27:09:497 CTIOS1-ctios Trace: ->RCV[BANCOMER68-1916-7048 a=201][agent.5000.338]:eStopSilentMonitorRequest 12:27:09:497 CTIOS1-ctios Trace: < SND PEER(10.2.1.7): [agent.5000.338]:EVT: eStopSilentMonitorRequest( 1073741825 ) 12:27:09:497 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][SilentMonitorManagerObject]:eStopSilentMonitorConf 12:27:09:503 CTIOS1-ctios Trace: ->RCV[00210][agent.5000.338]:eReportSilentMonitorStatusRequest 12:27:09:503 CTIOS1-ctios Trace: <-SND[BANCOMER68-1916-7048][SilentMonitorManagerObject]:eSilentMonitorStatusReportEvent 12:27:09:516 CTIOS1-ctios Trace: ->RCV[BANCOMER68-1916-7048 a=201][agent.5000.201]:eDisableSkillGroupStatisticsRequest 12:27:09:518 CTIOS1-ctios Trace: [team.5000.5005]::DisableSkillGroupStatisticsReq(): Empty skill group number list provided. 12:27:09:518 CTIOS1-ctios Trace: [team.5000.5008]::DisableSkillGroupStatisticsReq(): Empty skill group number list provided. 12:27:09:519 CTIOS1-ctios Trace: ->RCV[BANCOMER68-1916-7048 a=201][agent.5000.201]:eDisableAgentStatisticsRequest 12:27:09:530 CTIOS1-ctios Trace: XXX CLIENT[BANCOMER68-1916-7048], CLOSE 12:27:09:530 CTIOS1-ctios Trace: CClient::Close: CLIENT[BANCOMER68-1916-7048][0x66a4480, CLOSE(), Calling OnConnectionClosed() 12:27:09:530 CTIOS1-ctios Trace: ->RCV[BANCOMER68-1916-7048 a=201]:eOnConnectionClosed 12:27:09:531 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 36; Monitor Mode: 0)] 12:27:09:531 CTIOS1-ctios Trace: [1] OnConnectionClosed, Client[0x066A4480][BANCOMER68-1916-7048] 12:27:09:532 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:27:09:590 CTIOS1-ctios Trace: [call.5000.35287835] Found CallConnection(4129.0) for device 4129. 12:27:09:591 CTIOS1-ctios Trace: [call.5000.35287835] Found CallConnection(4129.0) for device 4129. 12:27:09:593 CTIOS1-ctios Trace: >>CG:[call.5000.35287835]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287835 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4129 RelDevID:4129 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287835) 12:27:09:593 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:09:593 CTIOS1-ctios Trace: >>CG:[call.5000.35287835]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287835 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4129 MsgID:eCallClearedEvent DvrKey:call.5000.35287835) 12:27:09:593 CTIOS1-ctios Trace: >>CG:[call.5000.35287835]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287835 ConnDevIDTyp:0 ConnDevID:4129 MsgID:eCallEndEvent DvrKey:call.5000.35287835) 12:27:09:593 CTIOS1-ctios Trace: Removed CallConnection(4129.0). 12:27:09:593 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287835 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:27:09:593 CTIOS1-ctios Trace: >>CG:[agent.5000.443]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5215 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4129 AGID:443 AGInstr:4129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.443 AGAvailStatus:0) 12:27:09:593 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:27:09:974 CTIOS1-ctios Trace: ->RCV[bancomer62-3220-3908 a=201][agent.5000.201]:eDisableSkillGroupStatisticsRequest 12:27:09:974 CTIOS1-ctios Trace: [team.5000.5005]::DisableSkillGroupStatisticsReq(): Empty skill group number list provided. 12:27:09:975 CTIOS1-ctios Trace: [team.5000.5008]::DisableSkillGroupStatisticsReq(): Empty skill group number list provided. 12:27:10:257 CTIOS1-ctios Trace: [call.5000.35287810] Found CallConnection(2207.0) for device 2207. 12:27:10:258 CTIOS1-ctios Trace: [call.5000.35287810] Found CallConnection(2207.0) for device 2207. 12:27:10:261 CTIOS1-ctios Trace: >>CG:[call.5000.35287810]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287810 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2207 RelDevID:2207 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287810) 12:27:10:261 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:10:261 CTIOS1-ctios Trace: >>CG:[call.5000.35287810]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287810 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:5552417600 RelDevID:5552417600 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287810) 12:27:10:261 CTIOS1-ctios Trace: >>CG:[call.5000.35287810]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287810 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:5552417600 MsgID:eCallClearedEvent DvrKey:call.5000.35287810) 12:27:10:261 CTIOS1-ctios Trace: >>CG:[call.5000.35287810]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287810 ConnDevIDTyp:1 ConnDevID:5552417600 MsgID:eCallEndEvent DvrKey:call.5000.35287810) 12:27:10:261 CTIOS1-ctios Trace: Removed CallConnection(5552417600.1). 12:27:10:261 CTIOS1-ctios Trace: Removed CallConnection(2207.0). 12:27:10:261 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287810 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:27:10:261 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:1) 12:27:10:262 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:27:10:262 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287810.2207]:eCallConnectionClearedEvent,Msk(3c0000) 12:27:10:262 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287810.2207]:eCallConnectionClearedEvent,Msk(3c0000) 12:27:10:262 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287810.2207]:eCallClearedEvent,Msk(3c0000) 12:27:10:262 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287810.2207]:eCallEndEvent 12:27:10:262 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:27:10:262 CTIOS1-ctios Trace: <-SND[bancomer62-3220-3908][agent.5000.344]:Monitored eAgentStateEvent(eAvailable),Msk(0) 12:27:11:277 CTIOS1-ctios Trace: ->RCV[bancomer62-3220-3908 a=201][agent.5000.201]:eDisableAgentStatisticsRequest 12:27:12:272 CTIOS1-ctios Trace: >>CG:[agent.5000.443]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5215 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4129 AGID:443 AGInstr:4129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.443 AGAvailStatus:1) 12:27:12:272 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:12:272 CTIOS1-ctios Trace: >>CG:[call.5000.35287836]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287836 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4129 MsgID:eCallBeginEvent DvrKey:call.5000.35287836 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518831))) 12:27:12:272 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287836 12:27:12:272 CTIOS1-ctios Trace: >>CG:[call.5000.35287836]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287836 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4129 CallngDevID:4129 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287836) 12:27:12:272 CTIOS1-ctios Trace: [call.5000.35287836] CallConnection(4129.0) found DeviceID(4129) AgentID(443). 12:27:12:272 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:27:12:272 CTIOS1-ctios Trace: Added CallConnection(4129.0). 12:27:12:272 CTIOS1-ctios Trace: [call.5000.35287836]::CreateCallConnection(): CallConnection(4129.0) created successfully. 12:27:12:272 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:27:12:272 CTIOS1-ctios Trace: [call.5000.35287836.4129] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4129), Button Mask(0x20bf0002) 12:27:12:274 CTIOS1-ctios Trace: >>CG:[agent.5000.443]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5215 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4129 AGID:443 AGInstr:4129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.443 AGAvailStatus:0) 12:27:12:274 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:12:822 CTIOS1-ctios Trace: >>CG:[call.5000.35287836]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287836 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:13 FailDevTyp:0 MonID:0 ConnDevID:4129 CalldDevID:(null) FailDevID:4129 MsgID:eCallFailedEvent DvrKey:call.5000.35287836) 12:27:12:822 CTIOS1-ctios Trace: [call.5000.35287836.4129] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4129), Button Mask(0x20bf0002) 12:27:12:823 CTIOS1-ctios Trace: >>CG:[call.5000.35287836]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287836 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:13 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4129 CallngDevID:4129 CalldDevID:(null) MsgID:eCallOriginatedEvent DvrKey:call.5000.35287836) 12:27:12:823 CTIOS1-ctios Trace: [call.5000.35287836] Found CallConnection(4129.0) for device 4129. 12:27:12:824 CTIOS1-ctios Trace: [call.5000.35287836] Found CallConnection(4129.0) for device 4129. 12:27:12:825 CTIOS1-ctios Trace: [call.5000.35287836] Found CallConnection(4129.0) for device 4129. 12:27:12:901 CTIOS1-ctios Trace: ->RCV[bancomer62-3220-3908 a=201][agent.5000.201]:eDisableSkillGroupStatisticsRequest 12:27:12:902 CTIOS1-ctios Trace: [team.5000.5005]::DisableSkillGroupStatisticsReq(): Empty skill group number list provided. 12:27:12:903 CTIOS1-ctios Trace: [team.5000.5008]::DisableSkillGroupStatisticsReq(): Empty skill group number list provided. 12:27:13:465 CTIOS1-ctios Trace: ->RCV[bancomer17-2880-3800 a=296][agent.5000.296]:eSetAgentStateRequest(eNotReady) 12:27:13:465 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x48bf01a6) 12:27:13:465 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eButtonEnablementMaskChange,Msk(48bf01a6) 12:27:13:471 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eSetAgentStateConf(UniqObjID:agent.5000.296 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2880-3800) 12:27:13:471 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eSetAgentStateConf 12:27:13:707 CTIOS1-ctios Trace: ->RCV[bancomer62-3220-3908 a=201][agent.5000.201]:eDisableAgentStatisticsRequest 12:27:13:996 CTIOS1-ctios Trace: XXX CLIENT[bancomer62-3220-3908], CLOSE 12:27:13:996 CTIOS1-ctios Trace: CClient::Close: CLIENT[bancomer62-3220-3908][0x66a3660, CLOSE(), Calling OnConnectionClosed() 12:27:13:996 CTIOS1-ctios Trace: ->RCV[bancomer62-3220-3908 a=201]:eOnConnectionClosed 12:27:13:997 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 35; Monitor Mode: 0)] 12:27:13:997 CTIOS1-ctios Trace: [1] OnConnectionClosed, Client[0x066A3660][bancomer62-3220-3908] 12:27:13:998 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:27:14:369 CTIOS1-ctios Trace: ->RCV[bancomer17-2880-3800 a=296][call.5000.35287691.2234]:eSingleStepTransferRequest 12:27:14:383 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.0) for device 2234. 12:27:14:384 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.0) for device 2234. 12:27:14:435 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:14:435 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:14:435 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287691 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2234 HldgDevID:2234 MsgID:eCallHeldEvent DvrKey:call.5000.35287691) 12:27:14:435 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.0). 12:27:14:435 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683c0008) 12:27:14:436 CTIOS1-ctios Trace: >>CG:[call.5000.2130706759]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706759 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2234 RCallKeyDay:151064 RCallKeyCID:1327 MsgID:eCallBeginEvent DvrKey:call.5000.2130706759 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518461)) ICMEntUniqID:icm.151064.1327 RCallKeySeq#:3) 12:27:14:436 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706759 12:27:14:436 CTIOS1-ctios Trace: >>CG:[call.5000.2130706759]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706759 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2234 CallngDevID:2234 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706759 COCConnCID:35287691 COCCallConnDevIDTyp:0 COCCallConnDevID:2234) 12:27:14:436 CTIOS1-ctios Trace: [call.5000.2130706759] CallConnection(2234.0) found DeviceID(2234) AgentID(296). 12:27:14:436 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:27:14:436 CTIOS1-ctios Trace: Added CallConnection(2234.0). 12:27:14:436 CTIOS1-ctios Trace: [call.5000.2130706759]::CreateCallConnection(): CallConnection(2234.0) created successfully. 12:27:14:436 CTIOS1-ctios Trace: [call.5000.2130706759.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683c1000) 12:27:14:436 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683c1000) 12:27:14:436 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:4 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:14:436 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:14:437 CTIOS1-ctios Trace: >>CG:[call.5000.2130706759]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706759 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706759 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2236 ConnDevID:2234 NewConnDevID:2234 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706759 ecc:(...)) 12:27:14:438 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eHold),Msk(0) 12:27:14:438 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eButtonEnablementMaskChange,Msk(683c0008) 12:27:14:438 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]: eCallHeldEvent,Msk(683c0008) 12:27:14:439 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.2130706759.2234]:eButtonEnablementMaskChange,Msk(683c1000) 12:27:14:439 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eButtonEnablementMaskChange,Msk(683c1000) 12:27:14:439 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.2130706759.2234]:eCallBeginEvent,Msk(683c1000) 12:27:14:439 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.2130706759.2234]:eCallServiceInitiatedEvent,Msk(683c1000) 12:27:14:439 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:14:439 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.2130706759.2234]:eCallDataUpdateEvent,Msk(683c1000) 12:27:14:439 CTIOS1-ctios Trace: >>CG:[call.5000.2130706759]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706759 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2234 CallngDevID:2234 CalldDevID:2234 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706759 CalldDevIDFull:2234.2236.3) 12:27:14:440 CTIOS1-ctios Trace: [call.5000.2130706759] Found CallConnection(2234.0) for device 2234. 12:27:14:440 CTIOS1-ctios Trace: >>CG:[call.5000.2130706759]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706759 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706759 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:16660 DNIS:2236 ConnDevID:2234 NewConnDevID:2234 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706759 ecc:(...)) 12:27:14:440 CTIOS1-ctios Trace: >>CG:[call.5000.2130706759]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706759 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2234 AlrtgDevID:(null) CallngDevID:2234 CalldDevID:2234 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706759 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:2234.2236.3) 12:27:14:440 CTIOS1-ctios Trace: [call.5000.2130706759] Found CallConnection(2234.0) for device 2234. 12:27:14:440 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683c1000) 12:27:14:441 CTIOS1-ctios Trace: >>CG:[call.5000.2130706759]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706759 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2234 AlrtgDevID:2234 CallngDevID:2234 CalldDevID:2234 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706759 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:2234.2236.3 CalldDevIDFull:2234.2236.3) 12:27:14:441 CTIOS1-ctios Trace: [call.5000.2130706759] Found CallConnection(2234.0) for device 2234. 12:27:14:441 CTIOS1-ctios Trace: [call.5000.2130706759.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x283c0001) 12:27:14:441 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683c0008) 12:27:14:441 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.2130706759.2234]:eCallOriginatedEvent,Msk(683c1000) 12:27:14:441 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.2130706759.2234]:eCallDataUpdateEvent,Msk(683c1000) 12:27:14:441 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eButtonEnablementMaskChange,Msk(683c1000) 12:27:14:441 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.2130706759.2234]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:27:14:441 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.2130706759.2234]:eButtonEnablementMaskChange,Msk(283c0001) 12:27:14:441 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eButtonEnablementMaskChange,Msk(683c0008) 12:27:14:442 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.2130706759.2234]:eCallDeliveredEvent(LCS:Unknown),Msk(283c0001) 12:27:14:443 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287691 NumParties:1 SecDevIDTyp:0 SecCID:2130706759 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:16660 SecDevID:2234 TfrgDevID:2234 TfrdDevID:2234 MsgID:eCallTransferredEvent DvrKey:call.5000.35287691 TfrdDevIDFull:2234.2236.3ConnectedParty[1]:(ConnPtyCID:35287691 ConnPtyDevIDTyp:1 ConnPtyDevID:16660)) 12:27:14:443 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.0). 12:27:14:443 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683f0001) 12:27:14:443 CTIOS1-ctios Trace: [call.5000.2130706759.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x283f0001) 12:27:14:443 CTIOS1-ctios Trace: >>CG:[call.5000.2130706759]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287691 NumParties:1 SecDevIDTyp:0 SecCID:2130706759 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:16660 SecDevID:2234 TfrgDevID:2234 TfrdDevID:2234 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706759 TfrdDevIDFull:2234.2236.3ConnectedParty[1]:(ConnPtyCID:35287691 ConnPtyDevIDTyp:1 ConnPtyDevID:16660)) 12:27:14:443 CTIOS1-ctios Trace: [call.5000.2130706759]::FindTransferCommonDeviceID Found Transferring Device [2234] on both [call.5000.35287691] and [call.5000.2130706759]. 12:27:14:443 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.0). 12:27:14:443 CTIOS1-ctios Trace: [call.5000.2130706759] Found CallConnection(2234.0). 12:27:14:443 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683f0001) 12:27:14:443 CTIOS1-ctios Trace: [call.5000.2130706759.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x283f0001) 12:27:14:443 CTIOS1-ctios Trace: [call.5000.2130706759.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x283f0001) 12:27:14:444 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.0). 12:27:14:444 CTIOS1-ctios Trace: Removed CallConnection(2234.0). 12:27:14:444 CTIOS1-ctios Trace: Added CallConnection(16660.1). 12:27:14:444 CTIOS1-ctios Trace: [call.5000.2130706759] Moved CallConnection[16660.1] from [call.5000.35287691] to [call.5000.2130706759]. 12:27:14:444 CTIOS1-ctios Trace: [call.5000.2130706759.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x283f0001) 12:27:14:444 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287691 ConnDevIDTyp:1 ConnDevID:16660 MsgID:eCallEndEvent DvrKey:call.5000.35287691) 12:27:14:444 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287691 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:27:14:444 CTIOS1-ctios Trace: >>CG:[call.5000.2130706759]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706759 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287691 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2234 NewConnDevID:2234 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706759) 12:27:14:444 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287691 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287691 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2234 NewConnDevID:16660 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287691) 12:27:14:444 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287691 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287691 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:2234 ConnDevID:16660 NewConnDevID:16660 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287691 ecc:(...)) 12:27:14:445 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:14:445 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0000. 12:27:14:445 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x83f0001) 12:27:14:445 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eButtonEnablementMaskChange,Msk(683f0001) 12:27:14:445 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.2130706759.2234]:eButtonEnablementMaskChange,Msk(283f0001) 12:27:14:445 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallTransferredEvent,Msk(683f0001) 12:27:14:445 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eButtonEnablementMaskChange,Msk(683f0001) 12:27:14:445 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.2130706759.2234]:eButtonEnablementMaskChange,Msk(283f0001) 12:27:14:445 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallTransferredEvent,Msk(683f0001) 12:27:14:446 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.2130706759.2234]:eButtonEnablementMaskChange,Msk(283f0001) 12:27:14:446 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallEndEvent 12:27:14:446 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.2130706759.2234]:eButtonEnablementMaskChange,Msk(283f0001) 12:27:14:446 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.2130706759.2234]:eCallTransferredEvent,Msk(283f0001) 12:27:14:446 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.2130706759.2234]:eCallDataUpdateEvent,Msk(283f0001) 12:27:14:446 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallDataUpdateEvent,Msk(283f0001) 12:27:14:446 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallDataUpdateEvent,Msk(283f0001) 12:27:14:446 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eButtonEnablementMaskChange,Msk(83f0001) 12:27:14:446 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eNotReady),Msk(0) 12:27:14:447 CTIOS1-ctios Trace: >>CG:[call.5000.35287691.2234]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35287691 NewConnDevIDTyp:0 NewConnDevID:2234 UniqObjID:call.5000.35287691.2234 MsgID:eTransferCallConf TgtCILClntID:bancomer17-2880-3800) 12:27:14:447 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eTransferCallConf,Msk(83f0001) 12:27:15:262 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287691 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287691 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:16660 NewConnDevID:16660 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287691 ecc:(...)) 12:27:15:263 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287691 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2234.2236.3 CallngDevID:16660 CalldDevID:2234 LstRedirDevID:(null) AnsDevID:2234 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287691 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:2234.2236.3) 12:27:15:263 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(16660.1). 12:27:15:263 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.0). 12:27:15:263 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:15:263 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x8bf01b6) 12:27:15:263 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:15:263 CTIOS1-ctios Trace: [call.5000.35287691.16660] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(16660), Button Mask(0xbf01a6) 12:27:15:264 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallDataUpdateEvent,Msk(83f0001) 12:27:15:264 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eButtonEnablementMaskChange,Msk(8bf01b6) 12:27:15:264 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallEstablishedEvent,Msk(8bf01b6) 12:27:15:267 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.2236.3.0) for device 2234. 12:27:15:267 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.2236.3.0) for device 2234. 12:27:15:292 CTIOS1-ctios Trace: ->RCV[bancomer17-2880-3800 a=296][call.5000.35287691.2234]:eSetCallDataRequest 12:27:15:296 CTIOS1-ctios Trace: >>CG:[call.5000.35287691.2234]:eSetCallDataConf(UniqObjID:call.5000.35287691.2234 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2880-3800) 12:27:16:054 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287691 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:2234.2236.3 HldgDevID:2234 MsgID:eCallHeldEvent DvrKey:call.5000.35287691 HldgDevIDFull:2234.2236.3) 12:27:16:054 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.2236.3.0). 12:27:16:054 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:16:054 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x8bf001a) 12:27:16:054 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:16:054 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eButtonEnablementMaskChange,Msk(8bf001a) 12:27:16:055 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]: eCallHeldEvent,Msk(8bf001a) 12:27:16:061 CTIOS1-ctios Trace: >>CG:[call.5000.35287839]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287839 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2234.2236.3 MsgID:eCallBeginEvent DvrKey:call.5000.35287839 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518835))) 12:27:16:061 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287839 12:27:16:061 CTIOS1-ctios Trace: >>CG:[call.5000.35287839]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287839 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2234.2236.3 CallngDevID:2234 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287839 CallngDevIDFull:2234.2236.3) 12:27:16:061 CTIOS1-ctios Trace: [call.5000.35287839] CallConnection(2234.2236.3.0) found DeviceID(2234) AgentID(296). 12:27:16:061 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:27:16:062 CTIOS1-ctios Trace: Added CallConnection(2234.2236.3.0). 12:27:16:062 CTIOS1-ctios Trace: [call.5000.35287839]::CreateCallConnection(): CallConnection(2234.2236.3.0) created successfully. 12:27:16:062 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:16:062 CTIOS1-ctios Trace: [call.5000.35287839.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x8bf0012) 12:27:16:062 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:16:062 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x8bf001a) 12:27:16:062 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287839.2234]:eButtonEnablementMaskChange,Msk(8bf0012) 12:27:16:062 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eButtonEnablementMaskChange,Msk(8bf001a) 12:27:16:062 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287839.2234]:eCallBeginEvent,Msk(8bf0012) 12:27:16:062 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287839.2234]:eCallServiceInitiatedEvent,Msk(8bf0012) 12:27:16:064 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.2236.3.0) for device 2234. 12:27:16:064 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.2236.3.0) for device 2234. 12:27:16:168 CTIOS1-ctios Trace: [call.5000.35287836] Found CallConnection(4129.0) for device 4129. 12:27:16:169 CTIOS1-ctios Trace: [call.5000.35287836] Found CallConnection(4129.0) for device 4129. 12:27:16:182 CTIOS1-ctios Trace: >>CG:[call.5000.35287836]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287836 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4129 RelDevID:4129 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287836) 12:27:16:182 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:16:182 CTIOS1-ctios Trace: >>CG:[call.5000.35287836]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287836 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4129 MsgID:eCallClearedEvent DvrKey:call.5000.35287836) 12:27:16:182 CTIOS1-ctios Trace: >>CG:[call.5000.35287836]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287836 ConnDevIDTyp:0 ConnDevID:4129 MsgID:eCallEndEvent DvrKey:call.5000.35287836) 12:27:16:182 CTIOS1-ctios Trace: Removed CallConnection(4129.0). 12:27:16:182 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287836 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:27:16:182 CTIOS1-ctios Trace: >>CG:[agent.5000.443]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5215 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4129 AGID:443 AGInstr:4129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.443 AGAvailStatus:0) 12:27:16:182 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:27:16:981 CTIOS1-ctios Trace: >>CG:[call.5000.35287839]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287839 CallTyp:38 ConnDevIDTyp:0 NewConnCID:35287839 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2234 ConnDevID:2234.2236.3 NewConnDevID:2234.2236.3 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287839) 12:27:16:981 CTIOS1-ctios Trace: >>CG:[call.5000.35287839]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287839 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2234.2236.3 CallngDevID:2234 CalldDevID:2234 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287839 CallngDevIDFull:2234.2236.3) 12:27:16:982 CTIOS1-ctios Trace: [call.5000.35287839] Found CallConnection(2234.2236.3.0) for device 2234. 12:27:16:982 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287839.2234]:eCallDataUpdateEvent,Msk(8bf0012) 12:27:16:982 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287839.2234]:eCallOriginatedEvent,Msk(8bf0012) 12:27:17:015 CTIOS1-ctios Trace: >>CG:[call.5000.35287839]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287839 CallTyp:38 ConnDevIDTyp:0 NewConnCID:35287839 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2236 DNIS:2234 ConnDevID:2234.2236.3 NewConnDevID:2234.2236.3 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287839) 12:27:17:015 CTIOS1-ctios Trace: >>CG:[call.5000.35287839]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287839 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2234.2236.3 AlrtgDevID:(null) CallngDevID:2234 CalldDevID:2234 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287839 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:2234.2236.3) 12:27:17:015 CTIOS1-ctios Trace: [call.5000.35287839] Found CallConnection(2234.2236.3.0) for device 2234. 12:27:17:015 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:17:015 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:17:015 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x8bf001a) 12:27:17:015 CTIOS1-ctios Trace: >>CG:[call.5000.35287839]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287839 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287839 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2234.2236.3 NewConnDevID:2234.2236.3 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287839) 12:27:17:016 CTIOS1-ctios Trace: >>CG:[call.5000.35287839]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287839 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2234.2236.3 AlrtgDevID:2234 CallngDevID:2234 CalldDevID:2234 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287839 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:2234.2236.3) 12:27:17:016 CTIOS1-ctios Trace: [call.5000.35287839] Found CallConnection(2234.2236.3.0) for device 2234. 12:27:17:016 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:17:016 CTIOS1-ctios Trace: [call.5000.35287839.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x83f0011) 12:27:17:016 CTIOS1-ctios Trace: [call.5000.35287839.2234] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:27:17:016 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:17:016 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:17:016 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x8bf001a) 12:27:17:016 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287839.2234]:eCallDataUpdateEvent,Msk(8bf0012) 12:27:17:016 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eButtonEnablementMaskChange,Msk(8bf001a) 12:27:17:016 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287839.2234]:eCallDeliveredEvent(LCS:Unknown),Msk(8bf0012) 12:27:17:016 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287839.2234]:eCallDataUpdateEvent,Msk(8bf0012) 12:27:17:016 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287839.2234]:eButtonEnablementMaskChange,Msk(83f0011) 12:27:17:017 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eButtonEnablementMaskChange,Msk(8bf001a) 12:27:17:017 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287839.2234]:eCallDeliveredEvent(LCS:Unknown),Msk(83f0011) 12:27:18:671 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287691 NumParties:1 SecDevIDTyp:0 SecCID:35287839 TfrgDevTyp:78 TfrdDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 PriDevID:16660 SecDevID:2234 TfrgDevID:2234 TfrdDevID:2234 MsgID:eCallTransferredEvent DvrKey:call.5000.35287691 SecDevIDFull:2234.2236.3 TfrgDevIDFull:2234.2236.3ConnectedParty[1]:(ConnPtyCID:35287691 ConnPtyDevIDTyp:1 ConnPtyDevID:16660)) 12:27:18:671 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.2236.3.0). 12:27:18:671 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:18:671 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x83f0011) 12:27:18:671 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:18:671 CTIOS1-ctios Trace: [call.5000.35287839.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x83f0011) 12:27:18:671 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:18:672 CTIOS1-ctios Trace: >>CG:[call.5000.35287839]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287691 NumParties:1 SecDevIDTyp:0 SecCID:35287839 TfrgDevTyp:78 TfrdDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 PriDevID:16660 SecDevID:2234 TfrgDevID:2234 TfrdDevID:2234 MsgID:eCallTransferredEvent DvrKey:call.5000.35287839 SecDevIDFull:2234.2236.3 TfrgDevIDFull:2234.2236.3ConnectedParty[1]:(ConnPtyCID:35287691 ConnPtyDevIDTyp:1 ConnPtyDevID:16660)) 12:27:18:672 CTIOS1-ctios Trace: [call.5000.35287839]::FindTransferCommonDeviceID Found Transferring Device [2234] on both [call.5000.35287691] and [call.5000.35287839]. 12:27:18:672 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.2236.3.0). 12:27:18:672 CTIOS1-ctios Trace: [call.5000.35287839] Found CallConnection(2234.2236.3.0). 12:27:18:672 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:18:672 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x83f0011) 12:27:18:672 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:18:672 CTIOS1-ctios Trace: [call.5000.35287839.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x83f0011) 12:27:18:672 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:18:672 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:18:672 CTIOS1-ctios Trace: [call.5000.35287839.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x83f0011) 12:27:18:672 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.2236.3.0). 12:27:18:672 CTIOS1-ctios Trace: Removed CallConnection(2234.2236.3.0). 12:27:18:673 CTIOS1-ctios Trace: Added CallConnection(16660.1). 12:27:18:673 CTIOS1-ctios Trace: [call.5000.35287839] Moved CallConnection[16660.1] from [call.5000.35287691] to [call.5000.35287839]. 12:27:18:673 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:18:673 CTIOS1-ctios Trace: [call.5000.35287839.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x83f0011) 12:27:18:673 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:27:18:673 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287691 ConnDevIDTyp:1 ConnDevID:16660 MsgID:eCallEndEvent DvrKey:call.5000.35287691) 12:27:18:673 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287691 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:27:18:673 CTIOS1-ctios Trace: >>CG:[call.5000.35287839]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287839 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287691 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2234.2236.3 NewConnDevID:2234.2236.3 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287839) 12:27:18:673 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287691 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287691 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2234.2236.3 NewConnDevID:16660 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287691) 12:27:18:673 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287691 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287691 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:16660 ConnDevID:16660 NewConnDevID:16660 RCallKeyDay:151064 RCallKeyCID:1327 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287691 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518461)) ICMEntUniqID:icm.151064.1327 RCallKeySeq#:4) 12:27:18:674 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eButtonEnablementMaskChange,Msk(83f0011) 12:27:18:674 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287839.2234]:eButtonEnablementMaskChange,Msk(83f0011) 12:27:18:674 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallTransferredEvent,Msk(83f0011) 12:27:18:674 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eButtonEnablementMaskChange,Msk(83f0011) 12:27:18:674 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287839.2234]:eButtonEnablementMaskChange,Msk(83f0011) 12:27:18:674 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallTransferredEvent,Msk(83f0011) 12:27:18:674 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287839.2234]:eButtonEnablementMaskChange,Msk(83f0011) 12:27:18:674 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallEndEvent 12:27:18:674 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287839.2234]:eButtonEnablementMaskChange,Msk(83f0011) 12:27:18:674 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287839.2234]:eCallTransferredEvent,Msk(83f0011) 12:27:18:674 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287839.2234]:eCallDataUpdateEvent,Msk(83f0011) 12:27:18:674 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallDataUpdateEvent,Msk(83f0011) 12:27:18:674 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallDataUpdateEvent,Msk(83f0011) 12:27:19:283 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:1) 12:27:19:283 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:19:284 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287691 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287691 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:16660 NewConnDevID:16660 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287691 ecc:(...)) 12:27:19:284 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287691 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2234 CallngDevID:16660 CalldDevID:2234 LstRedirDevID:(null) AnsDevID:2234 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287691 Trnk#:0 TrnkGrp#:0) 12:27:19:284 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(16660.1). 12:27:19:284 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.2236.3.0). 12:27:19:284 CTIOS1-ctios Trace: [call.5000.35287691.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x68bf01a6) 12:27:19:284 CTIOS1-ctios Trace: [call.5000.35287691.16660] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(16660), Button Mask(0xbf01a6) 12:27:19:285 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:285 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallDataUpdateEvent,Msk(83f0011) 12:27:19:285 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:27:19:285 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallEstablishedEvent,Msk(68bf01a6) 12:27:19:290 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:4 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:290 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:19:290 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:200 SGID:5006 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:290 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:150 SGID:5048 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:290 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:140 SGID:5049 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:291 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:160 SGID:5050 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:291 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:291 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:220 SGID:5052 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:293 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:293 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:293 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:294 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:294 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:294 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:294 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:294 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:240 SGID:5053 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:294 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:294 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:230 SGID:5056 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:294 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:294 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:250 SGID:5058 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:294 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:260 SGID:5059 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:294 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:270 SGID:5060 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:295 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:296 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:296 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:296 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:296 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:296 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:296 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:296 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:290 SGID:5062 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:296 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:310 SGID:5063 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:296 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:350 SGID:5064 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:296 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:340 SGID:5065 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:296 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:330 SGID:5066 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:296 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:320 SGID:5067 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:296 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:27:19:297 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:297 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:297 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:297 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:297 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:297 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:297 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:27:19:297 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.0) for device 2234. 12:27:19:297 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.0) for device 2234. 12:27:19:323 CTIOS1-ctios Trace: ->RCV[bancomer17-2880-3800 a=296][call.5000.35287691.2234]:eSetCallDataRequest 12:27:19:328 CTIOS1-ctios Trace: >>CG:[call.5000.35287691.2234]:eSetCallDataConf(UniqObjID:call.5000.35287691.2234 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2880-3800) 12:27:21:091 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:27:21:091 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:21:091 CTIOS1-ctios Trace: >>CG:[call.5000.35287842]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287842 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35287842 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518840))) 12:27:21:091 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287842 12:27:21:091 CTIOS1-ctios Trace: >>CG:[call.5000.35287842]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287842 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287842) 12:27:21:091 CTIOS1-ctios Trace: [call.5000.35287842] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:27:21:091 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:27:21:091 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:27:21:091 CTIOS1-ctios Trace: [call.5000.35287842]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:27:21:091 CTIOS1-ctios Trace: [call.5000.35287842.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:27:21:091 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:27:21:171 CTIOS1-ctios Trace: >>CG:[call.5000.35287834]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287834 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287834 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:993445 ConnDevID:2033 NewConnDevID:2033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287834) 12:27:21:171 CTIOS1-ctios Trace: >>CG:[call.5000.35287834]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287834 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2033 CallngDevID:2033 CalldDevID:993445 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287834) 12:27:21:171 CTIOS1-ctios Trace: [call.5000.35287834] Found CallConnection(2033.0) for device 2033. 12:27:21:171 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287834.2033]:eCallDataUpdateEvent,Msk(68bf0002) 12:27:21:171 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287834.2033]:eCallOriginatedEvent,Msk(68bf0002) 12:27:21:397 CTIOS1-ctios Trace: >>CG:[call.5000.35287834]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287834 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287834 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2033 NewConnDevID:2033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287834) 12:27:21:398 CTIOS1-ctios Trace: >>CG:[call.5000.35287834]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287834 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:993445 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287834 Trnk#:0 TrnkGrp#:0) 12:27:21:398 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287834.2033]:eCallDataUpdateEvent,Msk(68bf0002) 12:27:21:398 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287834.2033]:eCallReachedNetworkEvent,Msk(68bf0002) 12:27:21:735 CTIOS1-ctios Trace: [call.5000.35287834] Found CallConnection(2033.0) for device 2033. 12:27:21:782 CTIOS1-ctios Trace: [call.5000.35287834] Found CallConnection(2033.0) for device 2033. 12:27:21:916 CTIOS1-ctios Trace: >>CG:[call.5000.35287759]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287759 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287759 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:72 NewConnDevID:72 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287759 ecc:(...)) 12:27:22:707 CTIOS1-ctios Trace: [call.5000.35287736] Found CallConnection(2264.0) for device 2264. 12:27:22:708 CTIOS1-ctios Trace: [call.5000.35287736] Found CallConnection(2264.0) for device 2264. 12:27:22:722 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:0) 12:27:22:722 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:22:723 CTIOS1-ctios Trace: >>CG:[call.5000.35287736]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287736 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2264 HldgDevID:2264 MsgID:eCallHeldEvent DvrKey:call.5000.35287736) 12:27:22:723 CTIOS1-ctios Trace: [call.5000.35287736] Found CallConnection(2264.0). 12:27:22:723 CTIOS1-ctios Trace: [call.5000.35287736.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x20bf000a) 12:27:23:335 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:0) 12:27:23:335 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:23:335 CTIOS1-ctios Trace: >>CG:[call.5000.35287843]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287843 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2264 MsgID:eCallBeginEvent DvrKey:call.5000.35287843 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518842))) 12:27:23:335 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287843 12:27:23:335 CTIOS1-ctios Trace: >>CG:[call.5000.35287843]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287843 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2264 CallngDevID:2264 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287843) 12:27:23:335 CTIOS1-ctios Trace: [call.5000.35287843] CallConnection(2264.0) found DeviceID(2264) AgentID(244). 12:27:23:335 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:27:23:335 CTIOS1-ctios Trace: Added CallConnection(2264.0). 12:27:23:335 CTIOS1-ctios Trace: [call.5000.35287843]::CreateCallConnection(): CallConnection(2264.0) created successfully. 12:27:23:335 CTIOS1-ctios Trace: [call.5000.35287843.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x20bf0002) 12:27:23:335 CTIOS1-ctios Trace: [call.5000.35287736.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x20bf000a) 12:27:30:096 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:120 SGID:5046 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2078 ANI:392999 UsrToUsrInfo:(null) Dialed#:3010 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1357 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1357 RCallKeySeq#:1 CallTypIDTag:5011 PreCallIIDTag:1712) 12:27:30:100 CTIOS1-ctios Trace: >>CG:[agent.5000.216]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5025 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2078 AGID:216 AGInstr:2078 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.216 AGAvailStatus:0) 12:27:30:100 CTIOS1-ctios Trace: [agent.5000.216] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:30:140 CTIOS1-ctios Trace: >>CG:[call.5000.35287845]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287845 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:392999 DNIS:2078 Dialed#:3010 ConnDevID:392999 RCallKeyDay:151064 RCallKeyCID:1357 MsgID:eCallBeginEvent DvrKey:call.5000.35287845 ecc:(...) ICMEntUniqID:icm.151064.1357 RCallKeySeq#:2) 12:27:30:140 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287845 12:27:30:140 CTIOS1-ctios Trace: >>CG:[call.5000.35287845]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287845 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:392999 AlrtgDevID:(null) CallngDevID:392999 CalldDevID:2078 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287845 Trnk#:0 TrnkGrp#:0) 12:27:30:140 CTIOS1-ctios Trace: [call.5000.35287845]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 392999. 12:27:30:140 CTIOS1-ctios Trace: CallConnection(392999.1) created AgentObject (Device) for DeviceID(392999). 12:27:30:140 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:27:30:140 CTIOS1-ctios Trace: Added CallConnection(392999.1). 12:27:30:140 CTIOS1-ctios Trace: [call.5000.35287845]::CreateCallConnection(): CallConnection(392999.1) created successfully. 12:27:30:141 CTIOS1-ctios Trace: >>CG:[call.5000.35287845]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287845 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:120 SGID:5046 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:392999 AlrtgDevID:2078 CallngDevID:392999 CalldDevID:2078 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287845 Trnk#:0 TrnkGrp#:0) 12:27:30:141 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(392999.1) for device 392999. 12:27:30:141 CTIOS1-ctios Trace: [call.5000.35287845]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2078. 12:27:30:141 CTIOS1-ctios Trace: [call.5000.35287845] CallConnection(392999.1) found DeviceID(2078) AgentID(216). 12:27:30:141 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:27:30:141 CTIOS1-ctios Trace: Added CallConnection(392999.1). 12:27:30:141 CTIOS1-ctios Trace: [call.5000.35287845]::CreateCallConnection(): CallConnection(392999.1) created successfully. 12:27:30:141 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x203f0001) 12:27:30:141 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:27:30:146 CTIOS1-ctios Trace: >>CG:[agent.5000.216]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5025 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2078 AGID:216 AGInstr:2078 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.216 AGAvailStatus:0) 12:27:30:146 CTIOS1-ctios Trace: [agent.5000.216] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:30:146 CTIOS1-ctios Trace: >>CG:[call.5000.35287845]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287845 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287845 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:392999 NewConnDevID:392999 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287845 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518849))) 12:27:30:146 CTIOS1-ctios Trace: >>CG:[call.5000.35287845]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287845 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:120 SGID:5046 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2078 CallngDevID:392999 CalldDevID:2078 LstRedirDevID:(null) AnsDevID:2078 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287845 Trnk#:0 TrnkGrp#:0) 12:27:30:146 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(392999.1). 12:27:30:146 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(392999.1). 12:27:30:146 CTIOS1-ctios Trace: [call.5000.35287845.392999] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(392999), Button Mask(0xbf01a6) 12:27:30:146 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf01a6) 12:27:30:237 CTIOS1-ctios Trace: >>CG:[call.5000.35287845]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287845 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287845 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:392999 NewConnDevID:392999 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287845 ecc:(...)) 12:27:30:665 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(2078.0) for device 2078. 12:27:30:669 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(2078.0) for device 2078. 12:27:32:022 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287526 CallTyp:15 ConnDevIDTyp:1 NewConnCID:35287526 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8646160113 NewConnDevID:8646160113 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287526 ecc:(...)) 12:27:34:751 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2150.2151.2.0) for device 2150. 12:27:34:751 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2150.2151.2.0) for device 2150. 12:27:34:769 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287526 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:2150.2151.2 HldgDevID:2150 MsgID:eCallHeldEvent DvrKey:call.5000.35287526 HldgDevIDFull:2150.2151.2) 12:27:34:769 CTIOS1-ctios Trace: [call.5000.35287526] Found CallConnection(2150.2151.2.0). 12:27:34:769 CTIOS1-ctios Trace: [call.5000.35287526.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:27:34:769 CTIOS1-ctios Trace: [call.5000.35287721.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:27:34:782 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:27:34:782 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:34:783 CTIOS1-ctios Trace: >>CG:[call.5000.35287721]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287721 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2150 RetrvDevID:2150 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287721) 12:27:34:783 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2150.0). 12:27:34:783 CTIOS1-ctios Trace: [call.5000.35287721.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:27:34:783 CTIOS1-ctios Trace: [call.5000.35287526.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:27:34:783 CTIOS1-ctios Trace: [call.5000.35287526.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:27:34:786 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2150.0) for device 2150. 12:27:34:932 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2150.0) for device 2150. 12:27:39:224 CTIOS1-ctios Trace: >>CG:[call.5000.35287842]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287842 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287842 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:994876 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287842) 12:27:39:225 CTIOS1-ctios Trace: >>CG:[call.5000.35287842]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287842 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 CalldDevID:994876 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287842) 12:27:39:225 CTIOS1-ctios Trace: [call.5000.35287842] Found CallConnection(2018.0) for device 2018. 12:27:39:375 CTIOS1-ctios Trace: >>CG:[call.5000.35287842]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287842 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:3 FailDevTyp:0 MonID:0 ConnDevID:2018 CalldDevID:(null) FailDevID:2018 MsgID:eCallFailedEvent DvrKey:call.5000.35287842) 12:27:39:375 CTIOS1-ctios Trace: [call.5000.35287842.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x203f1000) 12:27:39:375 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:27:39:588 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287526 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:2150.2151.2 RelDevID:2150 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287526 RelDevIDFull:2150.2151.2) 12:27:39:589 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:39:589 CTIOS1-ctios Trace: [call.5000.35287721.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:27:39:589 CTIOS1-ctios Trace: Removed CallConnection(2150.2151.2.0). 12:27:39:589 CTIOS1-ctios Trace: [call.5000.35287721.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:27:39:589 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287526 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8646160113 RelDevID:8646160113 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287526) 12:27:39:589 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287526 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8646160113 MsgID:eCallClearedEvent DvrKey:call.5000.35287526) 12:27:39:589 CTIOS1-ctios Trace: >>CG:[call.5000.35287526]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287526 ConnDevIDTyp:1 ConnDevID:8646160113 MsgID:eCallEndEvent DvrKey:call.5000.35287526) 12:27:39:589 CTIOS1-ctios Trace: Removed CallConnection(8646160113.1). 12:27:39:589 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287526 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:27:39:675 CTIOS1-ctios Trace: >>CG:[agent.5000.443]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5215 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4129 AGID:443 AGInstr:4129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.443 AGAvailStatus:1) 12:27:39:675 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:39:676 CTIOS1-ctios Trace: >>CG:[call.5000.35287850]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287850 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4129 MsgID:eCallBeginEvent DvrKey:call.5000.35287850 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518859))) 12:27:39:676 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287850 12:27:39:676 CTIOS1-ctios Trace: >>CG:[call.5000.35287850]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287850 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4129 CallngDevID:4129 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287850) 12:27:39:676 CTIOS1-ctios Trace: [call.5000.35287850] CallConnection(4129.0) found DeviceID(4129) AgentID(443). 12:27:39:676 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:27:39:676 CTIOS1-ctios Trace: Added CallConnection(4129.0). 12:27:39:676 CTIOS1-ctios Trace: [call.5000.35287850]::CreateCallConnection(): CallConnection(4129.0) created successfully. 12:27:39:676 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:27:39:676 CTIOS1-ctios Trace: [call.5000.35287850.4129] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4129), Button Mask(0x20bf0002) 12:27:39:676 CTIOS1-ctios Trace: >>CG:[agent.5000.443]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5215 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4129 AGID:443 AGInstr:4129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.443 AGAvailStatus:0) 12:27:39:676 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:41:502 CTIOS1-ctios Trace: >>CG:[call.5000.35287834]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287834 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:2 LineTyp:7 SGPri:0 MonID:0 ConnDevID:93445 CallngDevID:2033 CalldDevID:993445 LstRedirDevID:(null) AnsDevID:93445 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287834 Trnk#:0 TrnkGrp#:0) 12:27:41:502 CTIOS1-ctios Trace: [call.5000.35287834] Found CallConnection(2033.0). 12:27:41:502 CTIOS1-ctios Trace: [call.5000.35287834.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf01a6) 12:27:41:502 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:27:41:502 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:27:41:503 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287834.2033]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:27:41:503 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:27:41:503 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:27:41:503 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287834.2033]:eCallEstablishedEvent,Msk(68bf01a6) 12:27:41:519 CTIOS1-ctios Trace: ->RCV[bancomer51-3952-4040 a=215][call.5000.35287834.2033]:eSetCallDataRequest 12:27:41:525 CTIOS1-ctios Trace: >>CG:[call.5000.35287834]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287834 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287834 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2033 NewConnDevID:2033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287834) 12:27:41:526 CTIOS1-ctios Trace: >>CG:[call.5000.35287834.2033]:eSetCallDataConf(UniqObjID:call.5000.35287834.2033 MsgID:eSetCallDataConf TgtCILClntID:bancomer51-3952-4040) 12:27:41:526 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287834.2033]:eCallDataUpdateEvent,Msk(68bf01a6) 12:27:41:872 CTIOS1-ctios Trace: >>CG:[call.5000.35287843]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287843 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287843 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:961126 ConnDevID:2264 NewConnDevID:2264 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287843) 12:27:41:873 CTIOS1-ctios Trace: >>CG:[call.5000.35287843]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287843 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2264 CallngDevID:2264 CalldDevID:961126 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287843) 12:27:41:873 CTIOS1-ctios Trace: [call.5000.35287843] Found CallConnection(2264.0) for device 2264. 12:27:42:092 CTIOS1-ctios Trace: >>CG:[call.5000.35287843]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287843 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287843 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2264 NewConnDevID:2264 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287843) 12:27:42:092 CTIOS1-ctios Trace: >>CG:[call.5000.35287843]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287843 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:961126 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287843 Trnk#:0 TrnkGrp#:0) 12:27:42:413 CTIOS1-ctios Trace: [call.5000.35287843] Found CallConnection(2264.0) for device 2264. 12:27:42:624 CTIOS1-ctios Trace: [call.5000.35287843] Found CallConnection(2264.0) for device 2264. 12:27:43:882 CTIOS1-ctios Trace: [call.5000.35287834] Found CallConnection(2033.0) for device 2033. 12:27:43:883 CTIOS1-ctios Trace: [call.5000.35287834] Found CallConnection(2033.0) for device 2033. 12:27:43:883 CTIOS1-ctios Trace: >>CG:[call.5000.35287834]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287834 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2033 RelDevID:2033 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287834) 12:27:43:883 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:43:883 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:27:43:883 CTIOS1-ctios Trace: >>CG:[call.5000.35287834]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287834 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:93445 RelDevID:93445 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287834) 12:27:43:883 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:27:43:883 CTIOS1-ctios Trace: >>CG:[call.5000.35287834]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287834 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2033 MsgID:eCallClearedEvent DvrKey:call.5000.35287834) 12:27:43:883 CTIOS1-ctios Trace: >>CG:[call.5000.35287834]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287834 ConnDevIDTyp:0 ConnDevID:2033 MsgID:eCallEndEvent DvrKey:call.5000.35287834) 12:27:43:883 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:27:43:883 CTIOS1-ctios Trace: Removed CallConnection(2033.0). 12:27:43:883 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287834 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:27:43:883 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:27:43:883 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:43:883 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:27:43:883 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287834.2033]:eCallConnectionClearedEvent,Msk(3c0000) 12:27:43:883 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:27:43:883 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287834.2033]:eCallConnectionClearedEvent,Msk(3c0000) 12:27:43:883 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287834.2033]:eCallClearedEvent,Msk(3c0000) 12:27:43:883 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:27:43:884 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287834.2033]:eCallEndEvent 12:27:43:884 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eHold),Msk(0) 12:27:44:054 CTIOS1-ctios Trace: >>CG:[call.5000.35287843]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287843 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:61126 CallngDevID:2264 CalldDevID:961126 LstRedirDevID:(null) AnsDevID:61126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287843 Trnk#:0 TrnkGrp#:0) 12:27:44:054 CTIOS1-ctios Trace: [call.5000.35287843] Found CallConnection(2264.0). 12:27:44:054 CTIOS1-ctios Trace: [call.5000.35287843.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x20bf01a6) 12:27:44:055 CTIOS1-ctios Trace: [call.5000.35287736.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x20bf000a) 12:27:44:055 CTIOS1-ctios Trace: [call.5000.35287736.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x20bf000a) 12:27:44:074 CTIOS1-ctios Trace: >>CG:[call.5000.35287843]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287843 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287843 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2264 NewConnDevID:2264 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287843) 12:27:44:549 CTIOS1-ctios Trace: >>CG:[call.5000.35287842]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287842 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287842) 12:27:44:549 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:44:549 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:27:44:549 CTIOS1-ctios Trace: >>CG:[call.5000.35287842]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287842 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018 MsgID:eCallClearedEvent DvrKey:call.5000.35287842) 12:27:44:551 CTIOS1-ctios Trace: >>CG:[call.5000.35287842]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287842 ConnDevIDTyp:0 ConnDevID:2018 MsgID:eCallEndEvent DvrKey:call.5000.35287842) 12:27:44:551 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:27:44:551 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:27:44:551 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287842 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:27:44:551 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:27:44:551 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:44:757 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:27:44:757 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:44:758 CTIOS1-ctios Trace: >>CG:[call.5000.35287826]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287826 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4108 HldgDevID:4108 MsgID:eCallHeldEvent DvrKey:call.5000.35287826) 12:27:44:758 CTIOS1-ctios Trace: [call.5000.35287826] Found CallConnection(4108.0). 12:27:44:758 CTIOS1-ctios Trace: [call.5000.35287826.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf000a) 12:27:44:758 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eHold),Msk(0) 12:27:44:758 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287826.4108]:eButtonEnablementMaskChange,Msk(68bf000a) 12:27:44:758 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287826.4108]: eCallHeldEvent,Msk(68bf000a) 12:27:44:761 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:27:44:761 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:44:761 CTIOS1-ctios Trace: >>CG:[call.5000.35287855]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287855 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4108 RCallKeyDay:151064 RCallKeyCID:1355 MsgID:eCallBeginEvent DvrKey:call.5000.35287855 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518804)) ICMEntUniqID:icm.151064.1355 RCallKeySeq#:3) 12:27:44:761 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287855 12:27:44:761 CTIOS1-ctios Trace: >>CG:[call.5000.35287855]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287855 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4108 CallngDevID:4108 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287855 COCConnCID:35287826 COCCallConnDevIDTyp:0 COCCallConnDevID:4108) 12:27:44:762 CTIOS1-ctios Trace: [call.5000.35287855] CallConnection(4108.0) found DeviceID(4108) AgentID(436). 12:27:44:762 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:27:44:762 CTIOS1-ctios Trace: Added CallConnection(4108.0). 12:27:44:762 CTIOS1-ctios Trace: [call.5000.35287855]::CreateCallConnection(): CallConnection(4108.0) created successfully. 12:27:44:762 CTIOS1-ctios Trace: [call.5000.35287855.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x683c1000) 12:27:44:762 CTIOS1-ctios Trace: [call.5000.35287826.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x683c1000) 12:27:44:762 CTIOS1-ctios Trace: [call.5000.35287826] Found CallConnection(4108.0) for device 4108. 12:27:44:762 CTIOS1-ctios Trace: [call.5000.35287826] Found CallConnection(4108.0) for device 4108. 12:27:44:762 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eTalking),Msk(0) 12:27:44:763 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287855.4108]:eButtonEnablementMaskChange,Msk(683c1000) 12:27:44:763 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287826.4108]:eButtonEnablementMaskChange,Msk(683c1000) 12:27:44:763 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287855.4108]:eCallBeginEvent,Msk(683c1000) 12:27:44:763 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287855.4108]:eCallServiceInitiatedEvent,Msk(683c1000) 12:27:44:991 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:27:44:991 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:44:991 CTIOS1-ctios Trace: >>CG:[call.5000.35287856]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287856 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35287856 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518864))) 12:27:44:991 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287856 12:27:44:991 CTIOS1-ctios Trace: >>CG:[call.5000.35287856]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287856 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287856) 12:27:44:991 CTIOS1-ctios Trace: [call.5000.35287856] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:27:44:991 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:27:44:991 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:27:44:991 CTIOS1-ctios Trace: [call.5000.35287856]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:27:44:991 CTIOS1-ctios Trace: [call.5000.35287856.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:27:44:992 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:27:45:416 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(2078.0) for device 2078. 12:27:45:417 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(2078.0) for device 2078. 12:27:45:931 CTIOS1-ctios Trace: >>CG:[call.5000.35287855]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287855 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287855 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3009 ConnDevID:4108 NewConnDevID:4108 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287855 ecc:(...)) 12:27:45:932 CTIOS1-ctios Trace: >>CG:[call.5000.35287855]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287855 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4108 CallngDevID:4108 CalldDevID:3009 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287855) 12:27:45:932 CTIOS1-ctios Trace: [call.5000.35287855] Found CallConnection(4108.0) for device 4108. 12:27:45:932 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287855.4108]:eCallDataUpdateEvent,Msk(683c1000) 12:27:45:932 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287855.4108]:eCallOriginatedEvent,Msk(683c1000) 12:27:45:981 CTIOS1-ctios Trace: [call.5000.35287855] Found CallConnection(4108.0) for device 4108. 12:27:45:982 CTIOS1-ctios Trace: [call.5000.35287855] Found CallConnection(4108.0) for device 4108. 12:27:45:984 CTIOS1-ctios Trace: >>CG:[call.5000.35287855]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287855 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287855 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4108 NewConnDevID:4108 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287855 ecc:(...)) 12:27:45:985 CTIOS1-ctios Trace: >>CG:[call.5000.35287855]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287855 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287855 Trnk#:0 TrnkGrp#:0) 12:27:45:985 CTIOS1-ctios Trace: >>CG:[call.5000.35287855]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287855 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287855 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4108 NewConnDevID:4108 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287855 ecc:(...)) 12:27:45:985 CTIOS1-ctios Trace: >>CG:[call.5000.35287855]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287855 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3009 CallngDevID:4108 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:3009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287855 Trnk#:0 TrnkGrp#:0) 12:27:45:985 CTIOS1-ctios Trace: [call.5000.35287855] Found CallConnection(4108.0). 12:27:45:985 CTIOS1-ctios Trace: [call.5000.35287855.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x683c1a40) 12:27:45:985 CTIOS1-ctios Trace: [call.5000.35287826.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x683c1a40) 12:27:45:985 CTIOS1-ctios Trace: [call.5000.35287826.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x683c1a40) 12:27:45:985 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287855.4108]:eCallDataUpdateEvent,Msk(683c1000) 12:27:45:985 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287855.4108]:eCallReachedNetworkEvent,Msk(683c1000) 12:27:45:985 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287855.4108]:eCallDataUpdateEvent,Msk(683c1000) 12:27:45:985 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287855.4108]:eButtonEnablementMaskChange,Msk(683c1a40) 12:27:45:986 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287826.4108]:eButtonEnablementMaskChange,Msk(683c1a40) 12:27:45:986 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287826.4108]:eButtonEnablementMaskChange,Msk(683c1a40) 12:27:45:986 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287855.4108]:eCallEstablishedEvent,Msk(683c1a40) 12:27:46:025 CTIOS1-ctios Trace: ->RCV[bancomer17-828-3444 a=436][call.5000.35287855.4108]:eSetCallDataRequest 12:27:46:030 CTIOS1-ctios Trace: >>CG:[call.5000.35287855.4108]:eSetCallDataConf(UniqObjID:call.5000.35287855.4108 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-828-3444) 12:27:46:199 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(2078.0) for device 2078. 12:27:46:210 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(2078.0) for device 2078. 12:27:49:499 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:27:49:500 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:27:49:513 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:27:49:513 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:49:513 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2102 HldgDevID:2102 MsgID:eCallHeldEvent DvrKey:call.5000.35287795) 12:27:49:514 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0). 12:27:49:514 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:27:49:514 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:27:49:514 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eHold),Msk(0) 12:27:49:514 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:27:49:514 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:27:49:514 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]: eCallHeldEvent,Msk(68bf000a) 12:27:49:537 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:27:49:537 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:49:537 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2102 RetrvDevID:2102 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287626) 12:27:49:537 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0). 12:27:49:537 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:27:49:538 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:27:49:538 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:27:49:538 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eTalking),Msk(0) 12:27:49:538 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:27:49:538 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:27:49:538 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:27:49:538 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eCallRetrievedEvent,Msk(68bf01a6) 12:27:49:756 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:27:49:763 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:27:49:839 CTIOS1-ctios Trace: [call.5000.35287783] Found CallConnection(4111.0) for device 4111. 12:27:49:840 CTIOS1-ctios Trace: [call.5000.35287783] Found CallConnection(4111.0) for device 4111. 12:27:49:849 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:27:49:849 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:49:849 CTIOS1-ctios Trace: >>CG:[call.5000.35287783]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287783 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4111 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.35287783) 12:27:49:849 CTIOS1-ctios Trace: [call.5000.35287783] Found CallConnection(4111.0). 12:27:49:850 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:27:49:850 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eHold),Msk(0) 12:27:49:850 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:27:49:850 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]: eCallHeldEvent,Msk(68bf000a) 12:27:53:365 CTIOS1-ctios Trace: >>CG:[agent.5000.415]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:2 SGState:1 SessID:0 MRDID:1 ICMAGID:5187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4045 AGID:415 AGInstr:4045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.415 AGAvailStatus:0) 12:27:53:366 CTIOS1-ctios Trace: >>CG:[agent.5000.415]:eAgentStateEvent(eLogout)(PrphID:5000 PrphTyp:17 AGState:eLogout SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:2 SGState:1 SessID:0 MRDID:1 ICMAGID:5187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4045 AGID:415 AGInstr:4045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.415 AGAvailStatus:0) 12:27:53:366 CTIOS1-ctios Trace: Agent [agent.5000.415] detached from device [device.5000.4045]. 12:27:53:366 CTIOS1-ctios Trace: [agent.5000.415] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x11b0000. 12:27:53:366 CTIOS1-ctios Trace: >>CG:[agent.5000.415]:eAgentStateEvent(eLogout)(PrphID:5000 PrphTyp:17 AGState:eLogout SG#:4294967295 SGID:4294967295 StateDur:0 SGPri:0 EvtRsnCode:2 SGState:1 SessID:0 MRDID:1 ICMAGID:5187 AGMode:0 MaxTaskLim:0 NumTasks:0 AGExt:4045 AGID:415 AGInstr:4045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.415 AGAvailStatus:0) 12:27:53:463 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287861 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:4111 Dialed#:3022 ConnDevID:4111.4112.2 MsgID:eCallBeginEvent DvrKey:call.5000.35287861 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518873))) 12:27:53:463 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287861 12:27:53:463 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4111.4112.2 CallngDevID:4111 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287861 CallngDevIDFull:4111.4112.2) 12:27:53:463 CTIOS1-ctios Trace: [call.5000.35287861] CallConnection(4111.4112.2.0) found DeviceID(4111) AgentID(437). 12:27:53:463 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:27:53:463 CTIOS1-ctios Trace: Added CallConnection(4111.4112.2.0). 12:27:53:463 CTIOS1-ctios Trace: [call.5000.35287861]::CreateCallConnection(): CallConnection(4111.4112.2.0) created successfully. 12:27:53:464 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eCallOriginatedEvent 12:27:53:513 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:27:53:516 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:27:53:516 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287861 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287861 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4111.4112.2 NewConnDevID:4111.4112.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287861) 12:27:53:516 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:11 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287861 Trnk#:0 TrnkGrp#:0) 12:27:53:516 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4111 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287861 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4111.4112.2) 12:27:53:516 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0). 12:27:53:516 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:27:53:516 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:27:53:516 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:27:53:516 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eCallDataUpdateEvent 12:27:53:516 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eCallReachedNetworkEvent 12:27:53:516 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:27:53:516 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:27:53:516 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:27:53:516 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eCallEstablishedEvent,Msk(28bf01a6) 12:27:53:542 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287861.4111]:eSetCallDataRequest 12:27:53:547 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287861 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287861 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4111.4112.2 NewConnDevID:4111.4112.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287861) 12:27:53:548 CTIOS1-ctios Trace: >>CG:[call.5000.35287861.4111]:eSetCallDataConf(UniqObjID:call.5000.35287861.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:27:53:548 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eCallDataUpdateEvent,Msk(28bf01a6) 12:27:55:219 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:406 SGID:5240 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4126 ANI:4112 UsrToUsrInfo:(null) Dialed#:3022 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1359 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1359 RCallKeySeq#:1 CallTypIDTag:5044 PreCallIIDTag:1714) 12:27:55:222 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:0) 12:27:55:222 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:55:351 CTIOS1-ctios Trace: >>CG:[call.5000.35287850]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287850 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287850 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:92526 ConnDevID:4129 NewConnDevID:4129 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287850) 12:27:55:351 CTIOS1-ctios Trace: >>CG:[call.5000.35287850]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287850 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4129 CallngDevID:4129 CalldDevID:92526 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287850) 12:27:55:351 CTIOS1-ctios Trace: [call.5000.35287850] Found CallConnection(4129.0) for device 4129. 12:27:55:575 CTIOS1-ctios Trace: >>CG:[call.5000.35287850]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287850 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287850 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4129 NewConnDevID:4129 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287850) 12:27:55:575 CTIOS1-ctios Trace: >>CG:[call.5000.35287850]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287850 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:92526 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287850 Trnk#:0 TrnkGrp#:0) 12:27:55:703 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:27:55:705 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:27:55:705 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:27:55:705 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:27:55:760 CTIOS1-ctios Trace: >>CG:[call.5000.35287864]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287864 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4112 DNIS:4126 Dialed#:3022 ConnDevID:88000171 RCallKeyDay:151064 RCallKeyCID:1359 MsgID:eCallBeginEvent DvrKey:call.5000.35287864 ecc:(...) ICMEntUniqID:icm.151064.1359 RCallKeySeq#:2) 12:27:55:760 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287864 12:27:55:760 CTIOS1-ctios Trace: >>CG:[call.5000.35287864]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287864 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000171 AlrtgDevID:(null) CallngDevID:88000171 CalldDevID:4126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287864 Trnk#:0 TrnkGrp#:0) 12:27:55:760 CTIOS1-ctios Trace: [call.5000.35287864]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000171. 12:27:55:760 CTIOS1-ctios Trace: CallConnection(88000171.1) created AgentObject (Device) for DeviceID(88000171). 12:27:55:760 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:27:55:760 CTIOS1-ctios Trace: Added CallConnection(88000171.1). 12:27:55:760 CTIOS1-ctios Trace: [call.5000.35287864]::CreateCallConnection(): CallConnection(88000171.1) created successfully. 12:27:55:761 CTIOS1-ctios Trace: >>CG:[call.5000.35287864]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287864 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:406 SGID:5240 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000171 AlrtgDevID:4126 CallngDevID:88000171 CalldDevID:4126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287864 Trnk#:0 TrnkGrp#:0) 12:27:55:761 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(88000171.1) for device 88000171. 12:27:55:761 CTIOS1-ctios Trace: [call.5000.35287864]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4126. 12:27:55:761 CTIOS1-ctios Trace: [call.5000.35287864] CallConnection(88000171.1) found DeviceID(4126) AgentID(442). 12:27:55:761 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:27:55:761 CTIOS1-ctios Trace: Added CallConnection(88000171.1). 12:27:55:761 CTIOS1-ctios Trace: [call.5000.35287864]::CreateCallConnection(): CallConnection(88000171.1) created successfully. 12:27:55:761 CTIOS1-ctios Trace: [call.5000.35287864.4126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4126), Button Mask(0x203f0001) 12:27:55:761 CTIOS1-ctios Trace: [call.5000.35287864.4126] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:27:55:840 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:406 SGID:5240 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:0) 12:27:55:840 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:27:55:840 CTIOS1-ctios Trace: >>CG:[call.5000.35287864]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287864 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287864 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000171 NewConnDevID:88000171 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287864 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518875))) 12:27:55:841 CTIOS1-ctios Trace: >>CG:[call.5000.35287864]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287864 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:406 SGID:5240 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4126 CallngDevID:88000171 CalldDevID:4126 LstRedirDevID:(null) AnsDevID:4126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287864 Trnk#:0 TrnkGrp#:0) 12:27:55:841 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(88000171.1). 12:27:55:841 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(88000171.1). 12:27:55:841 CTIOS1-ctios Trace: [call.5000.35287864.88000171] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000171), Button Mask(0xbf01a6) 12:27:55:841 CTIOS1-ctios Trace: [call.5000.35287864.4126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4126), Button Mask(0x20bf01a6) 12:27:55:869 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:27:55:870 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:27:55:871 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:27:55:871 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:27:55:875 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:27:55:876 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:27:55:888 CTIOS1-ctios Trace: >>CG:[call.5000.35287864]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287864 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287864 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000171 NewConnDevID:88000171 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287864 ecc:(...)) 12:27:56:370 CTIOS1-ctios Trace: [call.5000.35287850] Found CallConnection(4129.0) for device 4129. 12:27:56:371 CTIOS1-ctios Trace: [call.5000.35287850] Found CallConnection(4129.0) for device 4129. 12:27:57:737 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287511 ConnDevIDTyp:1 LclConnState:65535 EvtCause:24 RelDevTyp:0 MonID:0 ConnDevID:99238 RelDevID:99238 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287511) 12:27:57:738 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287511 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287511 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:7757534099 DNIS:2030 Dialed#:3009 ConnDevID:7757534099 NewConnDevID:7757534099 RCallKeyDay:151064 RCallKeyCID:1299 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287511 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518093)) ICMEntUniqID:icm.151064.1299 RCallKeySeq#:2) 12:27:57:740 CTIOS1-ctios Trace: >>CG:[call.5000.35287850]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287850 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:92526 CallngDevID:4129 CalldDevID:92526 LstRedirDevID:(null) AnsDevID:92526 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287850 Trnk#:0 TrnkGrp#:0) 12:27:57:740 CTIOS1-ctios Trace: [call.5000.35287850] Found CallConnection(4129.0). 12:27:57:740 CTIOS1-ctios Trace: [call.5000.35287850.4129] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4129), Button Mask(0x20bf01a6) 12:27:57:740 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:27:57:741 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:27:57:775 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:27:57:783 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:27:59:592 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3536-3996 a=249][agent.5000.249]:eSetAgentStateRequest(eNotReady) 12:27:59:604 CTIOS1-ctios Trace: >>CG:[agent.5000.249]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5095 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2123 AGID:249 AGInstr:2123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.249 AGAvailStatus:0) 12:27:59:604 CTIOS1-ctios Trace: [agent.5000.249] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:27:59:604 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3536-3996][agent.5000.249]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:27:59:605 CTIOS1-ctios Trace: >>CG:[agent.5000.249]:eSetAgentStateConf(UniqObjID:agent.5000.249 MsgID:eSetAgentStateConf TgtCILClntID:bancomer10-PC-3536-3996) 12:27:59:605 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3536-3996][agent.5000.249]:eSetAgentStateConf 12:28:01:206 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:28:01:209 CTIOS1-ctios Trace: [call.5000.35287511] Found CallConnection(2030.0) for device 2030. 12:28:01:209 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287511 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2030 RelDevID:2030 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287511) 12:28:01:209 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:01:210 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287511 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:7757534099 RelDevID:7757534099 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287511) 12:28:01:210 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287511 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:99238 RelDevID:99238 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287511) 12:28:01:210 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287511 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:7757534099 MsgID:eCallClearedEvent DvrKey:call.5000.35287511) 12:28:01:210 CTIOS1-ctios Trace: >>CG:[call.5000.35287511]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287511 ConnDevIDTyp:1 ConnDevID:7757534099 MsgID:eCallEndEvent DvrKey:call.5000.35287511) 12:28:01:210 CTIOS1-ctios Trace: Removed CallConnection(7757534099.1). 12:28:01:210 CTIOS1-ctios Trace: Removed CallConnection(2030.0). 12:28:01:210 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287511 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:28:01:211 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:1) 12:28:01:211 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:28:01:615 CTIOS1-ctios Trace: >>CG:[call.5000.35287856]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287856 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287856 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:994876 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287856) 12:28:01:615 CTIOS1-ctios Trace: >>CG:[call.5000.35287856]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287856 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 CalldDevID:994876 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287856) 12:28:01:615 CTIOS1-ctios Trace: [call.5000.35287856] Found CallConnection(2018.0) for device 2018. 12:28:01:781 CTIOS1-ctios Trace: >>CG:[call.5000.35287856]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287856 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:3 FailDevTyp:0 MonID:0 ConnDevID:2018 CalldDevID:(null) FailDevID:2018 MsgID:eCallFailedEvent DvrKey:call.5000.35287856) 12:28:01:781 CTIOS1-ctios Trace: [call.5000.35287856.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x203f1000) 12:28:01:781 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:28:02:530 CTIOS1-ctios Trace: [call.5000.35287780] Found CallConnection(2045.0) for device 2045. 12:28:02:531 CTIOS1-ctios Trace: [call.5000.35287780] Found CallConnection(2045.0) for device 2045. 12:28:02:533 CTIOS1-ctios Trace: >>CG:[call.5000.35287780]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287780 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2045 RelDevID:2045 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287780) 12:28:02:533 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:02:533 CTIOS1-ctios Trace: [call.5000.35287595.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf000a) 12:28:02:534 CTIOS1-ctios Trace: >>CG:[call.5000.35287780]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287780 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:51745289 RelDevID:51745289 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287780) 12:28:02:534 CTIOS1-ctios Trace: [call.5000.35287595.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf000a) 12:28:02:534 CTIOS1-ctios Trace: >>CG:[call.5000.35287780]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287780 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2045 MsgID:eCallClearedEvent DvrKey:call.5000.35287780) 12:28:02:534 CTIOS1-ctios Trace: >>CG:[call.5000.35287780]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287780 ConnDevIDTyp:0 ConnDevID:2045 MsgID:eCallEndEvent DvrKey:call.5000.35287780) 12:28:02:534 CTIOS1-ctios Trace: [call.5000.35287595.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf000a) 12:28:02:534 CTIOS1-ctios Trace: Removed CallConnection(2045.0). 12:28:02:534 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287780 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:28:02:534 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:0) 12:28:02:534 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:04:895 CTIOS1-ctios Trace: >>CG:[call.5000.35287856]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287856 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287856) 12:28:04:895 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:04:895 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:28:04:895 CTIOS1-ctios Trace: >>CG:[call.5000.35287856]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287856 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018 MsgID:eCallClearedEvent DvrKey:call.5000.35287856) 12:28:04:895 CTIOS1-ctios Trace: >>CG:[call.5000.35287856]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287856 ConnDevIDTyp:0 ConnDevID:2018 MsgID:eCallEndEvent DvrKey:call.5000.35287856) 12:28:04:896 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:28:04:896 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:28:04:896 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287856 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:28:04:896 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:28:04:896 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:07:828 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:28:07:828 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:07:828 CTIOS1-ctios Trace: >>CG:[call.5000.35287869]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287869 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35287869 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518887))) 12:28:07:828 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287869 12:28:07:829 CTIOS1-ctios Trace: >>CG:[call.5000.35287869]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287869 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287869) 12:28:07:829 CTIOS1-ctios Trace: [call.5000.35287869] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:28:07:829 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:28:07:829 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:28:07:829 CTIOS1-ctios Trace: [call.5000.35287869]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:28:07:829 CTIOS1-ctios Trace: [call.5000.35287869.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:28:07:829 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:28:09:140 CTIOS1-ctios Trace: >>CG:[call.5000.35287869]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287869 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287869 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:994876 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287869) 12:28:09:140 CTIOS1-ctios Trace: >>CG:[call.5000.35287869]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287869 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 CalldDevID:994876 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287869) 12:28:09:140 CTIOS1-ctios Trace: [call.5000.35287869] Found CallConnection(2018.0) for device 2018. 12:28:09:288 CTIOS1-ctios Trace: >>CG:[call.5000.35287869]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287869 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:3 FailDevTyp:0 MonID:0 ConnDevID:2018 CalldDevID:(null) FailDevID:2018 MsgID:eCallFailedEvent DvrKey:call.5000.35287869) 12:28:09:288 CTIOS1-ctios Trace: [call.5000.35287869.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x203f1000) 12:28:09:288 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:28:11:946 CTIOS1-ctios Trace: >>CG:[call.5000.35287869]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287869 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287869) 12:28:11:946 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:11:946 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:28:11:946 CTIOS1-ctios Trace: >>CG:[call.5000.35287869]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287869 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018 MsgID:eCallClearedEvent DvrKey:call.5000.35287869) 12:28:11:948 CTIOS1-ctios Trace: >>CG:[call.5000.35287869]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287869 ConnDevIDTyp:0 ConnDevID:2018 MsgID:eCallEndEvent DvrKey:call.5000.35287869) 12:28:11:948 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:28:11:948 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:28:11:948 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287869 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:28:11:948 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:28:11:948 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:13:142 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:28:13:142 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:13:142 CTIOS1-ctios Trace: >>CG:[call.5000.35286778]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35286778 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2018 RetrvDevID:2018 MsgID:eCallRetrievedEvent DvrKey:call.5000.35286778) 12:28:13:142 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0). 12:28:13:142 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf01a6) 12:28:13:143 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:28:13:153 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:28:18:790 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:28:18:790 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:18:790 CTIOS1-ctios Trace: >>CG:[call.5000.35287872]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287872 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2033 MsgID:eCallBeginEvent DvrKey:call.5000.35287872 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518898))) 12:28:18:791 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287872 12:28:18:791 CTIOS1-ctios Trace: >>CG:[call.5000.35287872]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287872 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2033 CallngDevID:2033 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287872) 12:28:18:791 CTIOS1-ctios Trace: [call.5000.35287872] CallConnection(2033.0) found DeviceID(2033) AgentID(215). 12:28:18:791 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:28:18:791 CTIOS1-ctios Trace: Added CallConnection(2033.0). 12:28:18:791 CTIOS1-ctios Trace: [call.5000.35287872]::CreateCallConnection(): CallConnection(2033.0) created successfully. 12:28:18:791 CTIOS1-ctios Trace: [call.5000.35287872.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf0002) 12:28:18:791 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:28:18:791 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eTalking),Msk(0) 12:28:18:791 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287872.2033]:eButtonEnablementMaskChange,Msk(68bf0002) 12:28:18:791 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:28:18:792 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287872.2033]:eCallBeginEvent,Msk(68bf0002) 12:28:18:792 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287872.2033]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:28:21:960 CTIOS1-ctios Trace: >>CG:[call.5000.35287872]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287872 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287872 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:0445524227071 ConnDevID:2033 NewConnDevID:2033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287872) 12:28:21:961 CTIOS1-ctios Trace: >>CG:[call.5000.35287872]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287872 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2033 CallngDevID:2033 CalldDevID:0445524227071 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287872) 12:28:21:961 CTIOS1-ctios Trace: [call.5000.35287872] Found CallConnection(2033.0) for device 2033. 12:28:21:961 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287872.2033]:eCallDataUpdateEvent,Msk(68bf0002) 12:28:21:961 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287872.2033]:eCallOriginatedEvent,Msk(68bf0002) 12:28:30:443 CTIOS1-ctios Trace: ->RCV[BANCOMER22-3924-3912 a=266][call.5000.35287733.2156]:eSetCallDataRequest 12:28:30:449 CTIOS1-ctios Trace: >>CG:[call.5000.35287733]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287733 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287733 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10028 NewConnDevID:10028 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287733 ecc:(...)) 12:28:30:449 CTIOS1-ctios Trace: >>CG:[call.5000.35287733.2156]:eSetCallDataConf(UniqObjID:call.5000.35287733.2156 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER22-3924-3912) 12:28:30:449 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287733.2156]:eCallDataUpdateEvent,Msk(68bf01a6) 12:28:30:526 CTIOS1-ctios Trace: >>CG:[call.5000.35287872]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287872 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287872 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2033 NewConnDevID:2033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287872) 12:28:30:526 CTIOS1-ctios Trace: >>CG:[call.5000.35287872]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287872 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:0445524227071 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287872 Trnk#:0 TrnkGrp#:0) 12:28:30:526 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287872.2033]:eCallDataUpdateEvent,Msk(68bf0002) 12:28:30:526 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287872.2033]:eCallReachedNetworkEvent,Msk(68bf0002) 12:28:30:535 CTIOS1-ctios Trace: [call.5000.35287872] Found CallConnection(2033.0) for device 2033. 12:28:30:544 CTIOS1-ctios Trace: [call.5000.35287872] Found CallConnection(2033.0) for device 2033. 12:28:33:309 CTIOS1-ctios Trace: [call.5000.35287855] Found CallConnection(4108.0) for device 4108. 12:28:33:309 CTIOS1-ctios Trace: [call.5000.35287855] Found CallConnection(4108.0) for device 4108. 12:28:33:546 CTIOS1-ctios Trace: >>CG:[call.5000.35287826]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287826 NumParties:3 SecDevIDTyp:0 SecCID:35287855 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:3123236376 SecDevID:4108 TfrgDevID:4108 TfrdDevID:3009 MsgID:eCallTransferredEvent DvrKey:call.5000.35287826ConnectedParty[1]:(ConnPtyCID:35287826 ConnPtyDevIDTyp:1 ConnPtyDevID:3123236376) ConnectedParty[2]:(ConnPtyCID:35287826 ConnPtyDevIDTyp:1 ConnPtyDevID:3009) ConnectedParty[3]:(ConnPtyCID:35287826 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:28:33:546 CTIOS1-ctios Trace: [call.5000.35287826] Found CallConnection(4108.0). 12:28:33:547 CTIOS1-ctios Trace: >>CG:[call.5000.35287855]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287826 NumParties:3 SecDevIDTyp:0 SecCID:35287855 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:3123236376 SecDevID:4108 TfrgDevID:4108 TfrdDevID:3009 MsgID:eCallTransferredEvent DvrKey:call.5000.35287855ConnectedParty[1]:(ConnPtyCID:35287826 ConnPtyDevIDTyp:1 ConnPtyDevID:3123236376) ConnectedParty[2]:(ConnPtyCID:35287826 ConnPtyDevIDTyp:1 ConnPtyDevID:3009) ConnectedParty[3]:(ConnPtyCID:35287826 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:28:33:547 CTIOS1-ctios Trace: [call.5000.35287855]::FindTransferCommonDeviceID Found Transferring Device [4108] on both [call.5000.35287826] and [call.5000.35287855]. 12:28:33:547 CTIOS1-ctios Trace: [call.5000.35287826] Found CallConnection(4108.0). 12:28:33:547 CTIOS1-ctios Trace: [call.5000.35287855] Found CallConnection(4108.0). 12:28:33:547 CTIOS1-ctios Trace: [call.5000.35287826] Found CallConnection(4108.0). 12:28:33:547 CTIOS1-ctios Trace: Removed CallConnection(4108.0). 12:28:33:547 CTIOS1-ctios Trace: [call.5000.35287855] Found CallConnection(4108.0). 12:28:33:547 CTIOS1-ctios Trace: Removed CallConnection(4108.0). 12:28:33:547 CTIOS1-ctios Trace: Added CallConnection(3123236376.1). 12:28:33:547 CTIOS1-ctios Trace: [call.5000.35287855] Moved CallConnection[3123236376.1] from [call.5000.35287826] to [call.5000.35287855]. 12:28:33:548 CTIOS1-ctios Trace: >>CG:[call.5000.35287826]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287826 ConnDevIDTyp:1 ConnDevID:3123236376 MsgID:eCallEndEvent DvrKey:call.5000.35287826) 12:28:33:548 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287826 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:28:33:548 CTIOS1-ctios Trace: >>CG:[call.5000.35287855]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287855 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35287826 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4108 NewConnDevID:4108 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287855) 12:28:33:548 CTIOS1-ctios Trace: >>CG:[call.5000.35287826]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287826 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35287826 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4108 NewConnDevID:3123236376 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287826) 12:28:33:548 CTIOS1-ctios Trace: >>CG:[call.5000.35287826]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287826 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35287826 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:3123236376 DNIS:4108 ConnDevID:3123236376 NewConnDevID:3123236376 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287826 ecc:(...)) 12:28:33:548 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287826.4108]:eCallTransferredEvent,Msk(683c1a80) 12:28:33:548 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287826.4108]:eCallTransferredEvent,Msk(683c1a80) 12:28:33:548 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287855.4108]:eCallTransferredEvent,Msk(683c1a80) 12:28:33:548 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287826.4108]:eCallEndEvent 12:28:33:548 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287855.4108]:eCallEndEvent 12:28:33:549 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:1) 12:28:33:549 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:28:33:549 CTIOS1-ctios Trace: >>CG:[call.5000.35287826]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287826 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287826) 12:28:33:549 CTIOS1-ctios Trace: >>CG:[call.5000.35287826]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287826 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287826) 12:28:33:550 CTIOS1-ctios Trace: >>CG:[call.5000.35287826]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287826 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:3123236376 RelDevID:3123236376 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287826) 12:28:33:550 CTIOS1-ctios Trace: >>CG:[call.5000.35287826]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287826 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35287826) 12:28:33:550 CTIOS1-ctios Trace: >>CG:[call.5000.35287826]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287826 ConnDevIDTyp:1 ConnDevID:3123236376 MsgID:eCallEndEvent DvrKey:call.5000.35287826) 12:28:33:550 CTIOS1-ctios Trace: Removed CallConnection(3123236376.1). 12:28:33:550 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287826 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:28:33:550 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:28:36:280 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2297 ANI:9988877912 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1360 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1360 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1716) 12:28:36:283 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:0) 12:28:36:283 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:36:355 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287874 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:9988877912 DNIS:2297 Dialed#:3009 ConnDevID:9988877912 RCallKeyDay:151064 RCallKeyCID:1360 MsgID:eCallBeginEvent DvrKey:call.5000.35287874 ecc:(...) ICMEntUniqID:icm.151064.1360 RCallKeySeq#:2) 12:28:36:356 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287874 12:28:36:356 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287874 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9988877912 AlrtgDevID:(null) CallngDevID:9988877912 CalldDevID:2297 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287874 Trnk#:0 TrnkGrp#:0) 12:28:36:356 CTIOS1-ctios Trace: [call.5000.35287874]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9988877912. 12:28:36:356 CTIOS1-ctios Trace: CallConnection(9988877912.1) created AgentObject (Device) for DeviceID(9988877912). 12:28:36:356 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:28:36:356 CTIOS1-ctios Trace: Added CallConnection(9988877912.1). 12:28:36:356 CTIOS1-ctios Trace: [call.5000.35287874]::CreateCallConnection(): CallConnection(9988877912.1) created successfully. 12:28:36:357 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287874 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:9988877912 AlrtgDevID:2297 CallngDevID:9988877912 CalldDevID:2297 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287874 Trnk#:0 TrnkGrp#:0) 12:28:36:357 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(9988877912.1) for device 9988877912. 12:28:36:357 CTIOS1-ctios Trace: [call.5000.35287874]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2297. 12:28:36:357 CTIOS1-ctios Trace: [call.5000.35287874] CallConnection(9988877912.1) found DeviceID(2297) AgentID(334). 12:28:36:357 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:28:36:357 CTIOS1-ctios Trace: Added CallConnection(9988877912.1). 12:28:36:357 CTIOS1-ctios Trace: [call.5000.35287874]::CreateCallConnection(): CallConnection(9988877912.1) created successfully. 12:28:36:357 CTIOS1-ctios Trace: [call.5000.35287874.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x203f0001) 12:28:36:357 CTIOS1-ctios Trace: [call.5000.35287874.2297] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:28:36:362 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:0) 12:28:36:362 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:36:362 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287874 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287874 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9988877912 NewConnDevID:9988877912 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287874 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518915))) 12:28:36:362 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287874 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2297 CallngDevID:9988877912 CalldDevID:2297 LstRedirDevID:(null) AnsDevID:2297 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287874 Trnk#:0 TrnkGrp#:0) 12:28:36:362 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(9988877912.1). 12:28:36:362 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(9988877912.1). 12:28:36:362 CTIOS1-ctios Trace: [call.5000.35287874.9988877912] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(9988877912), Button Mask(0xbf01a6) 12:28:36:363 CTIOS1-ctios Trace: [call.5000.35287874.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x20bf01a6) 12:28:36:428 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287874 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287874 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9988877912 NewConnDevID:9988877912 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287874 ecc:(...)) 12:28:36:904 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2297.0) for device 2297. 12:28:36:909 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2297.0) for device 2297. 12:28:38:526 CTIOS1-ctios Trace: ->RCV[BANCOMER22-3924-3912 a=266][call.5000.35287733.2156]:eSingleStepTransferRequest 12:28:38:547 CTIOS1-ctios Trace: >>CG:[call.5000.35287733]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287733 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287733 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10028 NewConnDevID:10028 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287733 ecc:(...)) 12:28:38:548 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287733.2156]:eCallDataUpdateEvent,Msk(68bf01a6) 12:28:38:567 CTIOS1-ctios Trace: [call.5000.35287733] Found CallConnection(2156.0) for device 2156. 12:28:38:567 CTIOS1-ctios Trace: [call.5000.35287733] Found CallConnection(2156.0) for device 2156. 12:28:38:567 CTIOS1-ctios Trace: >>CG:[call.5000.35287733.2156]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287733.2156 MsgID:eTransferCallConf TgtCILClntID:BANCOMER22-3924-3912) 12:28:38:568 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287733.2156]:eTransferCallConf,Msk(68bf01a6) 12:28:38:569 CTIOS1-ctios Trace: >>CG:[call.5000.2130706760]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706760 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:10028 DNIS:3000 CallrEntrDig:3000 ConnDevID:2156 RCallKeyDay:151064 RCallKeyCID:1337 MsgID:eCallBeginEvent DvrKey:call.5000.2130706760 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518566)) ICMEntUniqID:icm.151064.1337 RCallKeySeq#:3) 12:28:38:569 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706760 12:28:38:569 CTIOS1-ctios Trace: >>CG:[call.5000.35287733]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287733 NumParties:1 SecDevIDTyp:0 SecCID:2130706760 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:10028 SecDevID:2156 TfrgDevID:2156 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287733ConnectedParty[1]:(ConnPtyCID:35287733 ConnPtyDevIDTyp:1 ConnPtyDevID:10028)) 12:28:38:569 CTIOS1-ctios Trace: [call.5000.35287733] Found CallConnection(2156.0). 12:28:38:569 CTIOS1-ctios Trace: >>CG:[call.5000.2130706760]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287733 NumParties:1 SecDevIDTyp:0 SecCID:2130706760 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:10028 SecDevID:2156 TfrgDevID:2156 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706760ConnectedParty[1]:(ConnPtyCID:35287733 ConnPtyDevIDTyp:1 ConnPtyDevID:10028)) 12:28:38:569 CTIOS1-ctios Trace: [call.5000.2130706760]::FindTransferCommonDeviceID Calls [call.5000.35287733] and [call.5000.2130706760] do not appear to have a common Device. Tranferring Device [2156] is set as common device 12:28:38:569 CTIOS1-ctios Trace: [call.5000.35287733] Found CallConnection(2156.0). 12:28:38:569 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287733.2156]:eCallTransferredEvent,Msk(68bf01a6) 12:28:38:569 CTIOS1-ctios Trace: [call.5000.35287733] Found CallConnection(2156.0). 12:28:38:569 CTIOS1-ctios Trace: Removed CallConnection(2156.0). 12:28:38:569 CTIOS1-ctios Trace: Added CallConnection(10028.1). 12:28:38:569 CTIOS1-ctios Trace: [call.5000.2130706760] Moved CallConnection[10028.1] from [call.5000.35287733] to [call.5000.2130706760]. 12:28:38:569 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287733.2156]:eCallTransferredEvent,Msk(68bf01a6) 12:28:38:569 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35287733.2156]:eCallEndEvent 12:28:38:569 CTIOS1-ctios Trace: >>CG:[call.5000.2130706760]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706760 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706760 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2156 NewConnDevID:10028 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706760) 12:28:38:569 CTIOS1-ctios Trace: >>CG:[call.5000.2130706760]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706760 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:10028 RelDevID:10028 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706760) 12:28:38:570 CTIOS1-ctios Trace: >>CG:[call.5000.2130706760]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706760 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2156 MsgID:eCallClearedEvent DvrKey:call.5000.2130706760) 12:28:38:570 CTIOS1-ctios Trace: >>CG:[call.5000.2130706760]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706760 ConnDevIDTyp:1 ConnDevID:10028 MsgID:eCallEndEvent DvrKey:call.5000.2130706760) 12:28:38:570 CTIOS1-ctios Trace: >>CG:[call.5000.35287733]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287733 ConnDevIDTyp:1 ConnDevID:10028 MsgID:eCallEndEvent DvrKey:call.5000.35287733) 12:28:38:570 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:1) 12:28:38:570 CTIOS1-ctios Trace: Removed CallConnection(10028.1). 12:28:38:570 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706760 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:28:38:570 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:28:38:570 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:28:38:570 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287733 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:28:38:819 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(2078.0) for device 2078. 12:28:38:820 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(2078.0) for device 2078. 12:28:38:838 CTIOS1-ctios Trace: >>CG:[agent.5000.216]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5025 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2078 AGID:216 AGInstr:2078 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.216 AGAvailStatus:0) 12:28:38:838 CTIOS1-ctios Trace: [agent.5000.216] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:38:838 CTIOS1-ctios Trace: >>CG:[call.5000.35287845]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287845 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2078 HldgDevID:2078 MsgID:eCallHeldEvent DvrKey:call.5000.35287845) 12:28:38:838 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(2078.0). 12:28:38:838 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:28:39:100 CTIOS1-ctios Trace: [call.5000.35287872] Found CallConnection(2033.0) for device 2033. 12:28:39:103 CTIOS1-ctios Trace: [call.5000.35287872] Found CallConnection(2033.0) for device 2033. 12:28:39:103 CTIOS1-ctios Trace: >>CG:[call.5000.35287872]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287872 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2033 RelDevID:2033 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287872) 12:28:39:103 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:39:103 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:28:39:103 CTIOS1-ctios Trace: >>CG:[call.5000.35287872]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287872 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2033 MsgID:eCallClearedEvent DvrKey:call.5000.35287872) 12:28:39:103 CTIOS1-ctios Trace: >>CG:[call.5000.35287872]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287872 ConnDevIDTyp:0 ConnDevID:2033 MsgID:eCallEndEvent DvrKey:call.5000.35287872) 12:28:39:103 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:28:39:103 CTIOS1-ctios Trace: Removed CallConnection(2033.0). 12:28:39:103 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287872 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:28:39:104 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:28:39:104 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:39:104 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:28:39:104 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287872.2033]:eCallConnectionClearedEvent,Msk(3c0000) 12:28:39:104 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287872.2033]:eCallClearedEvent,Msk(3c0000) 12:28:39:104 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:28:39:104 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287872.2033]:eCallEndEvent 12:28:39:104 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eHold),Msk(0) 12:28:40:005 CTIOS1-ctios Trace: ->RCV[BANCOMER30-2880-3180 a=250][agent.5000.250]:eSetAgentStateRequest(eAvailable) 12:28:40:012 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:1) 12:28:40:012 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:28:40:014 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:28:40:015 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eSetAgentStateConf(UniqObjID:agent.5000.250 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER30-2880-3180) 12:28:40:015 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eSetAgentStateConf 12:28:41:197 CTIOS1-ctios Trace: >>CG:[agent.5000.216]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5025 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2078 AGID:216 AGInstr:2078 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.216 AGAvailStatus:0) 12:28:41:197 CTIOS1-ctios Trace: [agent.5000.216] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:41:197 CTIOS1-ctios Trace: >>CG:[call.5000.35287877]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287877 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2078 MsgID:eCallBeginEvent DvrKey:call.5000.35287877 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518920))) 12:28:41:197 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287877 12:28:41:198 CTIOS1-ctios Trace: >>CG:[call.5000.35287877]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287877 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2078 CallngDevID:2078 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287877) 12:28:41:198 CTIOS1-ctios Trace: [call.5000.35287877] CallConnection(2078.0) found DeviceID(2078) AgentID(216). 12:28:41:198 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:28:41:198 CTIOS1-ctios Trace: Added CallConnection(2078.0). 12:28:41:198 CTIOS1-ctios Trace: [call.5000.35287877]::CreateCallConnection(): CallConnection(2078.0) created successfully. 12:28:41:198 CTIOS1-ctios Trace: [call.5000.35287877.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf0002) 12:28:41:198 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:28:45:370 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2099 ANI:15193 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1361 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1361 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1717) 12:28:45:374 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:0) 12:28:45:374 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:45:488 CTIOS1-ctios Trace: >>CG:[call.5000.35287878]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287878 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:15193 DNIS:2099 Dialed#:3009 ConnDevID:15193 RCallKeyDay:151064 RCallKeyCID:1361 MsgID:eCallBeginEvent DvrKey:call.5000.35287878 ecc:(...) ICMEntUniqID:icm.151064.1361 RCallKeySeq#:2) 12:28:45:488 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287878 12:28:45:489 CTIOS1-ctios Trace: >>CG:[call.5000.35287878]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287878 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:15193 AlrtgDevID:(null) CallngDevID:15193 CalldDevID:2099 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287878 Trnk#:0 TrnkGrp#:0) 12:28:45:489 CTIOS1-ctios Trace: [call.5000.35287878]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 15193. 12:28:45:489 CTIOS1-ctios Trace: CallConnection(15193.1) created AgentObject (Device) for DeviceID(15193). 12:28:45:489 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:28:45:489 CTIOS1-ctios Trace: Added CallConnection(15193.1). 12:28:45:489 CTIOS1-ctios Trace: [call.5000.35287878]::CreateCallConnection(): CallConnection(15193.1) created successfully. 12:28:45:490 CTIOS1-ctios Trace: >>CG:[call.5000.35287878]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287878 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:15193 AlrtgDevID:2099 CallngDevID:15193 CalldDevID:2099 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287878 Trnk#:0 TrnkGrp#:0) 12:28:45:490 CTIOS1-ctios Trace: [call.5000.35287878] Found CallConnection(15193.1) for device 15193. 12:28:45:490 CTIOS1-ctios Trace: [call.5000.35287878]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2099. 12:28:45:490 CTIOS1-ctios Trace: [call.5000.35287878] CallConnection(15193.1) found DeviceID(2099) AgentID(338). 12:28:45:490 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:28:45:490 CTIOS1-ctios Trace: Added CallConnection(15193.1). 12:28:45:490 CTIOS1-ctios Trace: [call.5000.35287878]::CreateCallConnection(): CallConnection(15193.1) created successfully. 12:28:45:490 CTIOS1-ctios Trace: [call.5000.35287878.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x203f0001) 12:28:45:490 CTIOS1-ctios Trace: [call.5000.35287878.2099] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:28:45:495 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:0) 12:28:45:496 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:45:496 CTIOS1-ctios Trace: >>CG:[call.5000.35287878]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287878 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287878 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:15193 NewConnDevID:15193 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287878 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518925))) 12:28:45:496 CTIOS1-ctios Trace: >>CG:[call.5000.35287878]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287878 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2099 CallngDevID:15193 CalldDevID:2099 LstRedirDevID:(null) AnsDevID:2099 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287878 Trnk#:0 TrnkGrp#:0) 12:28:45:496 CTIOS1-ctios Trace: [call.5000.35287878] Found CallConnection(15193.1). 12:28:45:496 CTIOS1-ctios Trace: [call.5000.35287878] Found CallConnection(15193.1). 12:28:45:496 CTIOS1-ctios Trace: [call.5000.35287878.15193] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(15193), Button Mask(0xbf01a6) 12:28:45:497 CTIOS1-ctios Trace: [call.5000.35287878.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x20bf01a6) 12:28:45:568 CTIOS1-ctios Trace: >>CG:[call.5000.35287878]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287878 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287878 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:15193 NewConnDevID:15193 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287878 ecc:(...)) 12:28:46:040 CTIOS1-ctios Trace: [call.5000.35287878] Found CallConnection(2099.0) for device 2099. 12:28:46:045 CTIOS1-ctios Trace: [call.5000.35287878] Found CallConnection(2099.0) for device 2099. 12:28:47:905 CTIOS1-ctios Trace: >>CG:[call.5000.35287877]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287877 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287877 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:013459370009 ConnDevID:2078 NewConnDevID:2078 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287877) 12:28:47:906 CTIOS1-ctios Trace: >>CG:[call.5000.35287877]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287877 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2078 CallngDevID:2078 CalldDevID:013459370009 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287877) 12:28:47:906 CTIOS1-ctios Trace: [call.5000.35287877] Found CallConnection(2078.0) for device 2078. 12:28:48:424 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4054 ANI:6688121009 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1362 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1362 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1719) 12:28:48:424 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][]:eAgentPrecallEvent 12:28:48:426 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:28:48:427 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:48:427 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eReserved),Msk(0) 12:28:48:525 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287881 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6688121009 DNIS:4054 Dialed#:3021 ConnDevID:6688121009 RCallKeyDay:151064 RCallKeyCID:1362 MsgID:eCallBeginEvent DvrKey:call.5000.35287881 ecc:(...) ICMEntUniqID:icm.151064.1362 RCallKeySeq#:2) 12:28:48:525 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287881 12:28:48:526 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287881 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6688121009 AlrtgDevID:(null) CallngDevID:6688121009 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287881 Trnk#:0 TrnkGrp#:0) 12:28:48:526 CTIOS1-ctios Trace: [call.5000.35287881]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6688121009. 12:28:48:526 CTIOS1-ctios Trace: CallConnection(6688121009.1) created AgentObject (Device) for DeviceID(6688121009). 12:28:48:526 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:28:48:526 CTIOS1-ctios Trace: Added CallConnection(6688121009.1). 12:28:48:526 CTIOS1-ctios Trace: [call.5000.35287881]::CreateCallConnection(): CallConnection(6688121009.1) created successfully. 12:28:48:527 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287881 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6688121009 AlrtgDevID:4054 CallngDevID:6688121009 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287881 Trnk#:0 TrnkGrp#:0) 12:28:48:527 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(6688121009.1) for device 6688121009. 12:28:48:527 CTIOS1-ctios Trace: [call.5000.35287881]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4054. 12:28:48:527 CTIOS1-ctios Trace: [call.5000.35287881] CallConnection(6688121009.1) found DeviceID(4054) AgentID(418). 12:28:48:527 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:28:48:527 CTIOS1-ctios Trace: Added CallConnection(6688121009.1). 12:28:48:527 CTIOS1-ctios Trace: [call.5000.35287881]::CreateCallConnection(): CallConnection(6688121009.1) created successfully. 12:28:48:527 CTIOS1-ctios Trace: [call.5000.35287881.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683f0001) 12:28:48:527 CTIOS1-ctios Trace: [call.5000.35287881.4054] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:28:48:527 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eCallBeginEvent 12:28:48:527 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eButtonEnablementMaskChange,Msk(683f0001) 12:28:48:527 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:28:48:590 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:28:48:591 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:28:48:601 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:28:48:601 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:48:601 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287881 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287881 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6688121009 NewConnDevID:6688121009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287881 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518928))) 12:28:48:602 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287881 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4054 CallngDevID:6688121009 CalldDevID:4054 LstRedirDevID:(null) AnsDevID:4054 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287881 Trnk#:0 TrnkGrp#:0) 12:28:48:602 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(6688121009.1). 12:28:48:602 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(6688121009.1). 12:28:48:602 CTIOS1-ctios Trace: [call.5000.35287881.6688121009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6688121009), Button Mask(0xbf01a6) 12:28:48:602 CTIOS1-ctios Trace: [call.5000.35287881.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf01a6) 12:28:48:602 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eTalking),Msk(0) 12:28:48:602 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eCallDataUpdateEvent,Msk(683f0001) 12:28:48:602 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:28:48:603 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eCallEstablishedEvent,Msk(68bf01a6) 12:28:48:607 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:28:48:607 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:48:607 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2102 HldgDevID:2102 MsgID:eCallHeldEvent DvrKey:call.5000.35287626) 12:28:48:607 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eHold),Msk(0) 12:28:48:607 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0). 12:28:48:607 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:28:48:607 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:28:48:607 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:28:48:607 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:28:48:607 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]: eCallHeldEvent,Msk(68bf000a) 12:28:48:618 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:28:48:618 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:48:618 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eTalking),Msk(0) 12:28:48:619 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2102 RetrvDevID:2102 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287795) 12:28:48:619 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0). 12:28:48:619 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:28:48:619 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:28:48:619 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:28:48:619 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:28:48:619 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:28:48:619 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:28:48:619 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eCallRetrievedEvent,Msk(68bf01a6) 12:28:48:637 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.0) for device 4054. 12:28:48:639 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.0) for device 4054. 12:28:48:648 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35287881.4054]:eSetCallDataRequest 12:28:48:654 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287881 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287881 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6688121009 NewConnDevID:6688121009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287881 ecc:(...)) 12:28:48:654 CTIOS1-ctios Trace: >>CG:[call.5000.35287881.4054]:eSetCallDataConf(UniqObjID:call.5000.35287881.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:28:48:654 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eCallDataUpdateEvent,Msk(68bf01a6) 12:28:48:826 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:28:49:022 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:28:51:764 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:28:51:765 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:28:51:799 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:28:51:800 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:28:51:812 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4126 CallngDevID:4111 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:4126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287861 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4111.4112.2) 12:28:51:813 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0). 12:28:51:813 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:28:51:813 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:28:51:813 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:28:51:813 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4111.4112.2 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.35287861 HldgDevIDFull:4111.4112.2) 12:28:51:813 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0). 12:28:51:813 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:28:51:813 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:28:51:813 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:28:51:813 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:28:51:813 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:28:51:814 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eCallEstablishedEvent,Msk(28bf01a6) 12:28:51:814 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:28:51:814 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:28:51:814 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]: eCallHeldEvent,Msk(28bf000a) 12:28:51:834 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287861.4111]:eSetCallDataRequest 12:28:51:836 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:28:51:836 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:51:836 CTIOS1-ctios Trace: >>CG:[call.5000.35287783]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287783 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4111 RetrvDevID:4111 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287783) 12:28:51:836 CTIOS1-ctios Trace: [call.5000.35287783] Found CallConnection(4111.0). 12:28:51:836 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:28:51:836 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:28:51:836 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:28:51:836 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:28:51:837 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:28:51:837 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:28:51:837 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:28:51:837 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eCallRetrievedEvent,Msk(68bf01a6) 12:28:51:839 CTIOS1-ctios Trace: >>CG:[call.5000.35287861.4111]:eSetCallDataConf(UniqObjID:call.5000.35287861.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:28:51:843 CTIOS1-ctios Trace: [call.5000.35287783] Found CallConnection(4111.0) for device 4111. 12:28:51:844 CTIOS1-ctios Trace: [call.5000.35287783] Found CallConnection(4111.0) for device 4111. 12:28:51:855 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287783.4111]:eSetCallDataRequest 12:28:51:859 CTIOS1-ctios Trace: >>CG:[call.5000.35287783.4111]:eSetCallDataConf(UniqObjID:call.5000.35287783.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:28:52:077 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:28:52:078 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:28:53:016 CTIOS1-ctios Trace: >>CG:[call.5000.35287877]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287877 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287877 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2078 NewConnDevID:2078 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287877) 12:28:53:016 CTIOS1-ctios Trace: >>CG:[call.5000.35287877]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287877 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:013459370009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287877 Trnk#:0 TrnkGrp#:0) 12:28:53:025 CTIOS1-ctios Trace: [call.5000.35287877] Found CallConnection(2078.0) for device 2078. 12:28:53:029 CTIOS1-ctios Trace: [call.5000.35287877] Found CallConnection(2078.0) for device 2078. 12:28:54:404 CTIOS1-ctios Trace: [call.5000.35287843] Found CallConnection(2264.0) for device 2264. 12:28:54:405 CTIOS1-ctios Trace: [call.5000.35287843] Found CallConnection(2264.0) for device 2264. 12:28:54:425 CTIOS1-ctios Trace: >>CG:[call.5000.35287843]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287843 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2264 RelDevID:2264 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287843) 12:28:54:425 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:54:425 CTIOS1-ctios Trace: [call.5000.35287736.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x20bf000a) 12:28:54:425 CTIOS1-ctios Trace: >>CG:[call.5000.35287843]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287843 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:61126 RelDevID:61126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287843) 12:28:54:425 CTIOS1-ctios Trace: [call.5000.35287736.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x20bf000a) 12:28:54:426 CTIOS1-ctios Trace: >>CG:[call.5000.35287843]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287843 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2264 MsgID:eCallClearedEvent DvrKey:call.5000.35287843) 12:28:54:426 CTIOS1-ctios Trace: >>CG:[call.5000.35287843]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287843 ConnDevIDTyp:0 ConnDevID:2264 MsgID:eCallEndEvent DvrKey:call.5000.35287843) 12:28:54:426 CTIOS1-ctios Trace: [call.5000.35287736.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x20bf000a) 12:28:54:426 CTIOS1-ctios Trace: Removed CallConnection(2264.0). 12:28:54:426 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287843 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:28:54:426 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:0) 12:28:54:426 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:56:031 CTIOS1-ctios Trace: [call.5000.35287783] Found CallConnection(4111.0) for device 4111. 12:28:56:032 CTIOS1-ctios Trace: [call.5000.35287783] Found CallConnection(4111.0) for device 4111. 12:28:56:040 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:28:56:041 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:56:041 CTIOS1-ctios Trace: >>CG:[call.5000.35287783]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287783 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4111 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.35287783) 12:28:56:041 CTIOS1-ctios Trace: [call.5000.35287783] Found CallConnection(4111.0). 12:28:56:041 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:28:56:041 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:28:56:041 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eHold),Msk(0) 12:28:56:041 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:28:56:041 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:28:56:041 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]: eCallHeldEvent,Msk(68bf000a) 12:28:56:234 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:28:56:235 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:28:56:245 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4111.4112.2 RetrvDevID:4111 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287861 RetrvDevIDFull:4111.4112.2) 12:28:56:245 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0). 12:28:56:245 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:28:56:245 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:28:56:245 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:28:56:245 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:28:56:245 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:28:56:245 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:28:56:245 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eCallRetrievedEvent,Msk(28bf01a6) 12:28:56:263 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287861.4111]:eSetCallDataRequest 12:28:56:268 CTIOS1-ctios Trace: >>CG:[call.5000.35287861.4111]:eSetCallDataConf(UniqObjID:call.5000.35287861.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:28:56:497 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:28:56:498 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:28:56:499 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:28:56:500 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:28:57:644 CTIOS1-ctios Trace: >>CG:[call.5000.35287877]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287877 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:2 LineTyp:7 SGPri:0 MonID:0 ConnDevID:013459370009 CallngDevID:2078 CalldDevID:013459370009 LstRedirDevID:(null) AnsDevID:013459370009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287877 Trnk#:0 TrnkGrp#:0) 12:28:57:644 CTIOS1-ctios Trace: [call.5000.35287877] Found CallConnection(2078.0). 12:28:57:644 CTIOS1-ctios Trace: [call.5000.35287877.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf01a6) 12:28:57:644 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:28:57:644 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:28:57:669 CTIOS1-ctios Trace: >>CG:[call.5000.35287877]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287877 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287877 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2078 NewConnDevID:2078 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287877) 12:28:58:952 CTIOS1-ctios Trace: [call.5000.35287804] Found CallConnection(2108.0) for device 2108. 12:28:58:954 CTIOS1-ctios Trace: [call.5000.35287804] Found CallConnection(2108.0) for device 2108. 12:28:58:954 CTIOS1-ctios Trace: >>CG:[call.5000.35287804]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287804 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2108 RelDevID:2108 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287804) 12:28:58:954 CTIOS1-ctios Trace: [agent.5000.242] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:58:954 CTIOS1-ctios Trace: >>CG:[call.5000.35287804]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287804 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:26 RelDevID:26 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287804) 12:28:58:954 CTIOS1-ctios Trace: >>CG:[call.5000.35287804]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287804 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:26 MsgID:eCallClearedEvent DvrKey:call.5000.35287804) 12:28:58:956 CTIOS1-ctios Trace: >>CG:[call.5000.35287804]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287804 ConnDevIDTyp:1 ConnDevID:26 MsgID:eCallEndEvent DvrKey:call.5000.35287804) 12:28:58:956 CTIOS1-ctios Trace: Removed CallConnection(26.1). 12:28:58:956 CTIOS1-ctios Trace: Removed CallConnection(2108.0). 12:28:58:956 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287804 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:28:58:956 CTIOS1-ctios Trace: >>CG:[agent.5000.242]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5088 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2108 AGID:242 AGInstr:2108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.242 AGAvailStatus:0) 12:28:58:956 CTIOS1-ctios Trace: [agent.5000.242] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:28:59:066 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:0) 12:28:59:066 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:28:59:066 CTIOS1-ctios Trace: >>CG:[call.5000.35287736]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287736 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2264 RetrvDevID:2264 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287736) 12:28:59:066 CTIOS1-ctios Trace: [call.5000.35287736] Found CallConnection(2264.0). 12:28:59:066 CTIOS1-ctios Trace: [call.5000.35287736.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x20bf01a6) 12:28:59:069 CTIOS1-ctios Trace: [call.5000.35287736] Found CallConnection(2264.0) for device 2264. 12:28:59:073 CTIOS1-ctios Trace: [call.5000.35287736] Found CallConnection(2264.0) for device 2264. 12:29:01:496 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:0) 12:29:01:496 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:29:01:496 CTIOS1-ctios Trace: >>CG:[call.5000.35287895]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287895 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2045 MsgID:eCallBeginEvent DvrKey:call.5000.35287895 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518941))) 12:29:01:496 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287895 12:29:01:496 CTIOS1-ctios Trace: >>CG:[call.5000.35287895]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287895 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2045 CallngDevID:2045 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287895) 12:29:01:496 CTIOS1-ctios Trace: [call.5000.35287895] CallConnection(2045.0) found DeviceID(2045) AgentID(227). 12:29:01:496 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:29:01:496 CTIOS1-ctios Trace: Added CallConnection(2045.0). 12:29:01:496 CTIOS1-ctios Trace: [call.5000.35287895]::CreateCallConnection(): CallConnection(2045.0) created successfully. 12:29:01:496 CTIOS1-ctios Trace: [call.5000.35287895.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf0002) 12:29:01:497 CTIOS1-ctios Trace: [call.5000.35287595.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf000a) 12:29:11:962 CTIOS1-ctios Trace: ->RCV[bancomer17-1616-2224 a=274][agent.5000.274]:eSetAgentStateRequest(eAvailable) 12:29:11:970 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5120 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2180 AGID:274 AGInstr:2180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.274 AGAvailStatus:1) 12:29:11:970 CTIOS1-ctios Trace: [agent.5000.274] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:29:11:972 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:29:11:974 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eSetAgentStateConf(UniqObjID:agent.5000.274 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-1616-2224) 12:29:11:974 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eSetAgentStateConf 12:29:12:016 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4021 ANI:3336326891 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1363 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1363 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1720) 12:29:12:020 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:29:12:020 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:29:12:129 CTIOS1-ctios Trace: >>CG:[call.5000.35287897]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287897 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3336326891 DNIS:4021 Dialed#:3021 ConnDevID:3336326891 RCallKeyDay:151064 RCallKeyCID:1363 MsgID:eCallBeginEvent DvrKey:call.5000.35287897 ecc:(...) ICMEntUniqID:icm.151064.1363 RCallKeySeq#:2) 12:29:12:129 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287897 12:29:12:129 CTIOS1-ctios Trace: >>CG:[call.5000.35287897]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287897 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3336326891 AlrtgDevID:(null) CallngDevID:3336326891 CalldDevID:4021 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287897 Trnk#:0 TrnkGrp#:0) 12:29:12:129 CTIOS1-ctios Trace: [call.5000.35287897]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3336326891. 12:29:12:129 CTIOS1-ctios Trace: CallConnection(3336326891.1) created AgentObject (Device) for DeviceID(3336326891). 12:29:12:129 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:29:12:129 CTIOS1-ctios Trace: Added CallConnection(3336326891.1). 12:29:12:129 CTIOS1-ctios Trace: [call.5000.35287897]::CreateCallConnection(): CallConnection(3336326891.1) created successfully. 12:29:12:130 CTIOS1-ctios Trace: >>CG:[call.5000.35287897]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287897 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3336326891 AlrtgDevID:4021 CallngDevID:3336326891 CalldDevID:4021 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287897 Trnk#:0 TrnkGrp#:0) 12:29:12:130 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(3336326891.1) for device 3336326891. 12:29:12:130 CTIOS1-ctios Trace: [call.5000.35287897]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4021. 12:29:12:130 CTIOS1-ctios Trace: [call.5000.35287897] CallConnection(3336326891.1) found DeviceID(4021) AgentID(407). 12:29:12:130 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:29:12:130 CTIOS1-ctios Trace: Added CallConnection(3336326891.1). 12:29:12:130 CTIOS1-ctios Trace: [call.5000.35287897]::CreateCallConnection(): CallConnection(3336326891.1) created successfully. 12:29:12:130 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:29:12:130 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:29:12:205 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:29:12:205 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:29:12:205 CTIOS1-ctios Trace: >>CG:[call.5000.35287897]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287897 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287897 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3336326891 NewConnDevID:3336326891 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287897 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518951))) 12:29:12:206 CTIOS1-ctios Trace: >>CG:[call.5000.35287897]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287897 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:3336326891 CalldDevID:4021 LstRedirDevID:(null) AnsDevID:4021 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287897 Trnk#:0 TrnkGrp#:0) 12:29:12:206 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(3336326891.1). 12:29:12:206 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(3336326891.1). 12:29:12:206 CTIOS1-ctios Trace: [call.5000.35287897.3336326891] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3336326891), Button Mask(0xbf01a6) 12:29:12:206 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:29:12:237 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(4021.0) for device 4021. 12:29:12:238 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(4021.0) for device 4021. 12:29:12:239 CTIOS1-ctios Trace: >>CG:[call.5000.35287897]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287897 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287897 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3336326891 NewConnDevID:3336326891 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287897 ecc:(...)) 12:29:13:749 CTIOS1-ctios Trace: >>CG:[call.5000.35287900]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287900 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4111.4113.3 MsgID:eCallBeginEvent DvrKey:call.5000.35287900 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518953))) 12:29:13:750 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287900 12:29:13:750 CTIOS1-ctios Trace: >>CG:[call.5000.35287900]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287900 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4111.4113.3 CallngDevID:4111 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287900 CallngDevIDFull:4111.4113.3) 12:29:13:750 CTIOS1-ctios Trace: [call.5000.35287900] CallConnection(4111.4113.3.0) found DeviceID(4111) AgentID(437). 12:29:13:750 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:29:13:750 CTIOS1-ctios Trace: Added CallConnection(4111.4113.3.0). 12:29:13:750 CTIOS1-ctios Trace: [call.5000.35287900]::CreateCallConnection(): CallConnection(4111.4113.3.0) created successfully. 12:29:13:750 CTIOS1-ctios Trace: [call.5000.35287900.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf0002) 12:29:13:750 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:29:13:750 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:29:13:750 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eButtonEnablementMaskChange,Msk(28bf0002) 12:29:13:750 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:29:13:751 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:29:13:751 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eCallBeginEvent,Msk(28bf0002) 12:29:13:751 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eCallServiceInitiatedEvent,Msk(28bf0002) 12:29:13:902 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:29:13:903 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:29:13:933 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:29:13:933 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:29:13:940 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4111.4112.2 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.35287861 HldgDevIDFull:4111.4112.2) 12:29:13:940 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0). 12:29:13:940 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:29:13:940 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:29:13:940 CTIOS1-ctios Trace: [call.5000.35287900.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf0002) 12:29:13:940 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:29:13:940 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:29:13:940 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eButtonEnablementMaskChange,Msk(28bf0002) 12:29:13:940 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]: eCallHeldEvent,Msk(28bf000a) 12:29:13:942 CTIOS1-ctios Trace: ->RCV[bancomer17-1616-2224 a=274][agent.5000.274]:eSetAgentStateRequest(eNotReady) 12:29:13:955 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5120 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2180 AGID:274 AGInstr:2180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.274 AGAvailStatus:0) 12:29:13:956 CTIOS1-ctios Trace: [agent.5000.274] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:29:13:957 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:29:13:958 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eSetAgentStateConf(UniqObjID:agent.5000.274 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-1616-2224) 12:29:13:958 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eSetAgentStateConf 12:29:14:215 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:29:14:215 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:29:16:002 CTIOS1-ctios Trace: >>CG:[call.5000.35287900]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287900 CallTyp:38 ConnDevIDTyp:0 NewConnCID:35287900 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3022 ConnDevID:4111.4113.3 NewConnDevID:4111.4113.3 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287900) 12:29:16:002 CTIOS1-ctios Trace: >>CG:[call.5000.35287900]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287900 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4111.4113.3 CallngDevID:4111 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287900 CallngDevIDFull:4111.4113.3) 12:29:16:002 CTIOS1-ctios Trace: [call.5000.35287900] Found CallConnection(4111.4113.3.0) for device 4111. 12:29:16:003 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eCallDataUpdateEvent,Msk(28bf0002) 12:29:16:003 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eCallOriginatedEvent,Msk(28bf0002) 12:29:16:039 CTIOS1-ctios Trace: [call.5000.35287900] Found CallConnection(4111.4113.3.0) for device 4111. 12:29:16:041 CTIOS1-ctios Trace: [call.5000.35287900] Found CallConnection(4111.4113.3.0) for device 4111. 12:29:16:041 CTIOS1-ctios Trace: >>CG:[call.5000.35287900]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287900 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287900 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4111.4113.3 NewConnDevID:4111.4113.3 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287900) 12:29:16:042 CTIOS1-ctios Trace: >>CG:[call.5000.35287900]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287900 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:11 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287900 Trnk#:0 TrnkGrp#:0) 12:29:16:042 CTIOS1-ctios Trace: >>CG:[call.5000.35287900]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287900 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:2 LineTyp:11 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4111 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287900 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4111.4113.3) 12:29:16:042 CTIOS1-ctios Trace: [call.5000.35287900] Found CallConnection(4111.4113.3.0). 12:29:16:042 CTIOS1-ctios Trace: [call.5000.35287900.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:29:16:042 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:29:16:042 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:29:16:042 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:29:16:042 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:29:16:043 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eCallDataUpdateEvent,Msk(28bf0002) 12:29:16:043 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eCallReachedNetworkEvent,Msk(28bf0002) 12:29:16:043 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:29:16:043 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:29:16:043 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:29:16:043 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:29:16:043 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:29:16:043 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eCallEstablishedEvent,Msk(28bf01a6) 12:29:16:085 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287900.4111]:eSetCallDataRequest 12:29:16:090 CTIOS1-ctios Trace: >>CG:[call.5000.35287900]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287900 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287900 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4111.4113.3 NewConnDevID:4111.4113.3 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287900) 12:29:16:090 CTIOS1-ctios Trace: >>CG:[call.5000.35287900.4111]:eSetCallDataConf(UniqObjID:call.5000.35287900.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:29:16:091 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eCallDataUpdateEvent,Msk(28bf01a6) 12:29:20:857 CTIOS1-ctios Trace: >>CG:[call.5000.35287895]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287895 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287895 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:915663 ConnDevID:2045 NewConnDevID:2045 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287895) 12:29:20:858 CTIOS1-ctios Trace: >>CG:[call.5000.35287895]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287895 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2045 CallngDevID:2045 CalldDevID:915663 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287895) 12:29:20:858 CTIOS1-ctios Trace: [call.5000.35287895] Found CallConnection(2045.0) for device 2045. 12:29:21:210 CTIOS1-ctios Trace: >>CG:[call.5000.35287895]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287895 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287895 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2045 NewConnDevID:2045 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287895) 12:29:21:210 CTIOS1-ctios Trace: >>CG:[call.5000.35287895]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287895 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:915663 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287895 Trnk#:0 TrnkGrp#:0) 12:29:21:546 CTIOS1-ctios Trace: [call.5000.35287895] Found CallConnection(2045.0) for device 2045. 12:29:21:596 CTIOS1-ctios Trace: [call.5000.35287895] Found CallConnection(2045.0) for device 2045. 12:29:26:915 CTIOS1-ctios Trace: ->RCV[BANCOMER20-3116-3784 a=253][agent.5000.253]:eSetAgentStateRequest(eAvailable) 12:29:26:923 CTIOS1-ctios Trace: >>CG:[agent.5000.253]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5099 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2135 AGID:253 AGInstr:2135 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.253 AGAvailStatus:1) 12:29:26:923 CTIOS1-ctios Trace: [agent.5000.253] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:29:26:925 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][agent.5000.253]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:29:26:926 CTIOS1-ctios Trace: >>CG:[agent.5000.253]:eSetAgentStateConf(UniqObjID:agent.5000.253 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER20-3116-3784) 12:29:26:926 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][agent.5000.253]:eSetAgentStateConf 12:29:28:330 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:29:28:331 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:29:28:331 CTIOS1-ctios Trace: >>CG:[call.5000.35287903]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287903 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2033 MsgID:eCallBeginEvent DvrKey:call.5000.35287903 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518967))) 12:29:28:331 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287903 12:29:28:331 CTIOS1-ctios Trace: >>CG:[call.5000.35287903]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287903 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2033 CallngDevID:2033 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287903) 12:29:28:331 CTIOS1-ctios Trace: [call.5000.35287903] CallConnection(2033.0) found DeviceID(2033) AgentID(215). 12:29:28:331 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:29:28:331 CTIOS1-ctios Trace: Added CallConnection(2033.0). 12:29:28:331 CTIOS1-ctios Trace: [call.5000.35287903]::CreateCallConnection(): CallConnection(2033.0) created successfully. 12:29:28:331 CTIOS1-ctios Trace: [call.5000.35287903.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf0002) 12:29:28:331 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:29:28:332 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eTalking),Msk(0) 12:29:28:332 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287903.2033]:eButtonEnablementMaskChange,Msk(68bf0002) 12:29:28:332 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:29:28:332 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287903.2033]:eCallBeginEvent,Msk(68bf0002) 12:29:28:332 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287903.2033]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:29:36:068 CTIOS1-ctios Trace: ->RCV[BANCOMER41-2344-3928 a=229][agent.5000.229]:eSetAgentStateRequest(eNotReady) 12:29:36:082 CTIOS1-ctios Trace: >>CG:[agent.5000.229]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5075 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2051 AGID:229 AGInstr:2051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.229 AGAvailStatus:0) 12:29:36:082 CTIOS1-ctios Trace: [agent.5000.229] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:29:36:082 CTIOS1-ctios Trace: <-SND[BANCOMER41-2344-3928][agent.5000.229]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:29:36:082 CTIOS1-ctios Trace: >>CG:[agent.5000.229]:eSetAgentStateConf(UniqObjID:agent.5000.229 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER41-2344-3928) 12:29:36:082 CTIOS1-ctios Trace: <-SND[BANCOMER41-2344-3928][agent.5000.229]:eSetAgentStateConf 12:29:37:851 CTIOS1-ctios Trace: >>CG:[call.5000.35287895]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287895 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:15663 CallngDevID:2045 CalldDevID:915663 LstRedirDevID:(null) AnsDevID:15663 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287895 Trnk#:0 TrnkGrp#:0) 12:29:37:851 CTIOS1-ctios Trace: [call.5000.35287895] Found CallConnection(2045.0). 12:29:37:851 CTIOS1-ctios Trace: [call.5000.35287895.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf01a6) 12:29:37:851 CTIOS1-ctios Trace: [call.5000.35287595.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf000a) 12:29:37:851 CTIOS1-ctios Trace: [call.5000.35287595.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf000a) 12:29:37:870 CTIOS1-ctios Trace: >>CG:[call.5000.35287895]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287895 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287895 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2045 NewConnDevID:2045 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287895) 12:29:43:472 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4108 ANI:6655213704 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1365 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1365 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1724) 12:29:43:472 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][]:eAgentPrecallEvent 12:29:43:476 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:29:43:476 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:29:43:476 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eReserved),Msk(0) 12:29:43:588 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287906 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6655213704 DNIS:4108 Dialed#:3021 ConnDevID:6655213704 RCallKeyDay:151064 RCallKeyCID:1365 MsgID:eCallBeginEvent DvrKey:call.5000.35287906 ecc:(...) ICMEntUniqID:icm.151064.1365 RCallKeySeq#:2) 12:29:43:588 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287906 12:29:43:588 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287906 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6655213704 AlrtgDevID:(null) CallngDevID:6655213704 CalldDevID:4108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287906 Trnk#:0 TrnkGrp#:0) 12:29:43:588 CTIOS1-ctios Trace: [call.5000.35287906]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6655213704. 12:29:43:588 CTIOS1-ctios Trace: CallConnection(6655213704.1) created AgentObject (Device) for DeviceID(6655213704). 12:29:43:588 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:29:43:588 CTIOS1-ctios Trace: Added CallConnection(6655213704.1). 12:29:43:588 CTIOS1-ctios Trace: [call.5000.35287906]::CreateCallConnection(): CallConnection(6655213704.1) created successfully. 12:29:43:589 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287906 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6655213704 AlrtgDevID:4108 CallngDevID:6655213704 CalldDevID:4108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287906 Trnk#:0 TrnkGrp#:0) 12:29:43:589 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(6655213704.1) for device 6655213704. 12:29:43:589 CTIOS1-ctios Trace: [call.5000.35287906]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4108. 12:29:43:589 CTIOS1-ctios Trace: [call.5000.35287906] CallConnection(6655213704.1) found DeviceID(4108) AgentID(436). 12:29:43:589 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:29:43:589 CTIOS1-ctios Trace: Added CallConnection(6655213704.1). 12:29:43:589 CTIOS1-ctios Trace: [call.5000.35287906]::CreateCallConnection(): CallConnection(6655213704.1) created successfully. 12:29:43:589 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x683f0001) 12:29:43:589 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:29:43:589 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eCallBeginEvent 12:29:43:589 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(683f0001) 12:29:43:589 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:29:43:670 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:29:43:670 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:29:43:670 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287906 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287906 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6655213704 NewConnDevID:6655213704 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287906 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518983))) 12:29:43:671 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287906 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4108 CallngDevID:6655213704 CalldDevID:4108 LstRedirDevID:(null) AnsDevID:4108 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287906 Trnk#:0 TrnkGrp#:0) 12:29:43:671 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(6655213704.1). 12:29:43:671 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(6655213704.1). 12:29:43:671 CTIOS1-ctios Trace: [call.5000.35287906.6655213704] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6655213704), Button Mask(0xbf01a6) 12:29:43:671 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf01a6) 12:29:43:671 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eTalking),Msk(0) 12:29:43:671 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eCallDataUpdateEvent,Msk(683f0001) 12:29:43:671 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:29:43:671 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eCallEstablishedEvent,Msk(68bf01a6) 12:29:43:684 CTIOS1-ctios Trace: ->RCV[bancomer17-828-3444 a=436][call.5000.35287906.4108]:eSetCallDataRequest 12:29:43:690 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287906 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287906 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6655213704 NewConnDevID:6655213704 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287906 ecc:(...)) 12:29:43:690 CTIOS1-ctios Trace: >>CG:[call.5000.35287906.4108]:eSetCallDataConf(UniqObjID:call.5000.35287906.4108 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-828-3444) 12:29:43:691 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eCallDataUpdateEvent,Msk(68bf01a6) 12:29:43:707 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.0) for device 4108. 12:29:43:708 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.0) for device 4108. 12:29:47:068 CTIOS1-ctios Trace: >>CG:[call.5000.35287903]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287903 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287903 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:911190 ConnDevID:2033 NewConnDevID:2033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287903) 12:29:47:069 CTIOS1-ctios Trace: >>CG:[call.5000.35287903]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287903 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2033 CallngDevID:2033 CalldDevID:911190 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287903) 12:29:47:069 CTIOS1-ctios Trace: [call.5000.35287903] Found CallConnection(2033.0) for device 2033. 12:29:47:069 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287903.2033]:eCallDataUpdateEvent,Msk(68bf0002) 12:29:47:069 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287903.2033]:eCallOriginatedEvent,Msk(68bf0002) 12:29:47:122 CTIOS1-ctios Trace: [call.5000.35287900] Found CallConnection(4111.4113.3.0) for device 4111. 12:29:47:122 CTIOS1-ctios Trace: [call.5000.35287900] Found CallConnection(4111.4113.3.0) for device 4111. 12:29:47:132 CTIOS1-ctios Trace: >>CG:[call.5000.35287900]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287900 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4111.4113.3 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.35287900 HldgDevIDFull:4111.4113.3) 12:29:47:132 CTIOS1-ctios Trace: [call.5000.35287900] Found CallConnection(4111.4113.3.0). 12:29:47:132 CTIOS1-ctios Trace: [call.5000.35287900.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:29:47:132 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:29:47:132 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:29:47:132 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:29:47:132 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:29:47:132 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:29:47:133 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]: eCallHeldEvent,Msk(28bf000a) 12:29:47:193 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:29:47:194 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:29:47:204 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4111.4112.2 RetrvDevID:4111 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287861 RetrvDevIDFull:4111.4112.2) 12:29:47:204 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0). 12:29:47:204 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:29:47:204 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:29:47:204 CTIOS1-ctios Trace: [call.5000.35287900.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:29:47:204 CTIOS1-ctios Trace: [call.5000.35287783.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:29:47:204 CTIOS1-ctios Trace: [call.5000.35287900.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:29:47:204 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:29:47:204 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:29:47:204 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:29:47:204 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:29:47:205 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:29:47:205 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eCallRetrievedEvent,Msk(28bf01a6) 12:29:47:225 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287861.4111]:eSetCallDataRequest 12:29:47:230 CTIOS1-ctios Trace: >>CG:[call.5000.35287861.4111]:eSetCallDataConf(UniqObjID:call.5000.35287861.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:29:47:302 CTIOS1-ctios Trace: >>CG:[call.5000.35287903]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287903 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287903 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2033 NewConnDevID:2033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287903) 12:29:47:302 CTIOS1-ctios Trace: >>CG:[call.5000.35287903]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287903 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:911190 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287903 Trnk#:0 TrnkGrp#:0) 12:29:47:302 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287903.2033]:eCallDataUpdateEvent,Msk(68bf0002) 12:29:47:303 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287903.2033]:eCallReachedNetworkEvent,Msk(68bf0002) 12:29:47:453 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:29:47:454 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:29:47:457 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:29:47:458 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:29:47:460 CTIOS1-ctios Trace: >>CG:[call.5000.35285513]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35285513 ConnDevIDTyp:1 ConnDevID:93538 MsgID:eCallEndEvent DvrKey:call.5000.35285513) 12:29:47:461 CTIOS1-ctios Trace: Removed CallConnection(93538.1). 12:29:47:461 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35285513 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:29:47:876 CTIOS1-ctios Trace: [call.5000.35287903] Found CallConnection(2033.0) for device 2033. 12:29:48:075 CTIOS1-ctios Trace: [call.5000.35287903] Found CallConnection(2033.0) for device 2033. 12:29:56:662 CTIOS1-ctios Trace: [call.5000.35287741] Found CallConnection(4075.0) for device 4075. 12:29:56:663 CTIOS1-ctios Trace: [call.5000.35287741] Found CallConnection(4075.0) for device 4075. 12:29:56:692 CTIOS1-ctios Trace: >>CG:[call.5000.35287741]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287741 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4075 RelDevID:4075 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287741) 12:29:56:692 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:29:56:692 CTIOS1-ctios Trace: >>CG:[call.5000.35287741]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287741 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9163450526 RelDevID:9163450526 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287741) 12:29:56:692 CTIOS1-ctios Trace: >>CG:[call.5000.35287741]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287741 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9163450526 MsgID:eCallClearedEvent DvrKey:call.5000.35287741) 12:29:56:692 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287741.4075]:eCallConnectionClearedEvent,Msk(3c0000) 12:29:56:692 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287741.4075]:eCallConnectionClearedEvent,Msk(3c0000) 12:29:56:693 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287741.4075]:eCallClearedEvent,Msk(3c0000) 12:29:56:693 CTIOS1-ctios Trace: >>CG:[call.5000.35287741]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287741 ConnDevIDTyp:1 ConnDevID:9163450526 MsgID:eCallEndEvent DvrKey:call.5000.35287741) 12:29:56:693 CTIOS1-ctios Trace: Removed CallConnection(9163450526.1). 12:29:56:693 CTIOS1-ctios Trace: Removed CallConnection(4075.0). 12:29:56:693 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287741 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:29:56:693 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:1) 12:29:56:693 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:29:56:693 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287741.4075]:eCallEndEvent 12:29:56:693 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:29:57:597 CTIOS1-ctios Trace: >>CG:[call.5000.35287783]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287783 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4111 RelDevID:4111 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287783) 12:29:57:597 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:29:57:597 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:29:57:597 CTIOS1-ctios Trace: [call.5000.35287900.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:29:57:597 CTIOS1-ctios Trace: >>CG:[call.5000.35287783]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287783 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4433234260 RelDevID:4433234260 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287783) 12:29:57:597 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:29:57:597 CTIOS1-ctios Trace: [call.5000.35287900.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:29:57:597 CTIOS1-ctios Trace: >>CG:[call.5000.35287783]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287783 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4433234260 MsgID:eCallClearedEvent DvrKey:call.5000.35287783) 12:29:57:597 CTIOS1-ctios Trace: >>CG:[call.5000.35287783]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287783 ConnDevIDTyp:1 ConnDevID:4433234260 MsgID:eCallEndEvent DvrKey:call.5000.35287783) 12:29:57:597 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:29:57:597 CTIOS1-ctios Trace: [call.5000.35287900.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:29:57:597 CTIOS1-ctios Trace: Removed CallConnection(4433234260.1). 12:29:57:597 CTIOS1-ctios Trace: Removed CallConnection(4111.0). 12:29:57:597 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287783 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:29:57:597 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:1) 12:29:57:597 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:29:57:597 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x20bf01a6) 12:29:57:597 CTIOS1-ctios Trace: [call.5000.35287900.4111] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x20bf000a) 12:29:57:597 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:29:57:597 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:29:57:597 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:29:57:597 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:29:57:597 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:29:57:597 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:29:57:597 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eCallClearedEvent,Msk(3c0000) 12:29:57:597 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:29:57:598 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:29:57:598 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287783.4111]:eCallEndEvent 12:29:57:598 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:29:57:598 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eButtonEnablementMaskChange,Msk(20bf000a) 12:29:57:598 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eAvailable),Msk(0) 12:29:57:777 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:29:57:777 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:29:57:791 CTIOS1-ctios Trace: >>CG:[call.5000.35287900]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287900 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4111.4113.3 RetrvDevID:4111 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287900 RetrvDevIDFull:4111.4113.3) 12:29:57:791 CTIOS1-ctios Trace: [call.5000.35287900] Found CallConnection(4111.4113.3.0). 12:29:57:791 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:29:57:791 CTIOS1-ctios Trace: [call.5000.35287900.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x20bf01a6) 12:29:57:791 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:29:57:792 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x20bf01a6) 12:29:57:792 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:29:57:792 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:29:57:792 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x20bf01a6) 12:29:57:792 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:29:57:792 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:29:57:792 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:29:57:792 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eCallRetrievedEvent,Msk(20bf01a6) 12:29:57:801 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287900.4111]:eSetCallDataRequest 12:29:57:805 CTIOS1-ctios Trace: >>CG:[call.5000.35287900.4111]:eSetCallDataConf(UniqObjID:call.5000.35287900.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:29:57:810 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:29:57:810 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:29:57:815 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4111.4112.2 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.35287861 HldgDevIDFull:4111.4112.2) 12:29:57:815 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0). 12:29:57:815 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:29:57:815 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x20bf000a) 12:29:57:815 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:29:57:815 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:29:57:815 CTIOS1-ctios Trace: [call.5000.35287900.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x20bf01a6) 12:29:57:815 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(20bf000a) 12:29:57:815 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:29:57:815 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]: eCallHeldEvent,Msk(20bf000a) 12:29:57:821 CTIOS1-ctios Trace: [call.5000.35287900] Found CallConnection(4111.4113.3.0) for device 4111. 12:29:57:822 CTIOS1-ctios Trace: [call.5000.35287900] Found CallConnection(4111.4113.3.0) for device 4111. 12:29:57:880 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:29:57:880 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:29:58:523 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][agent.5000.298]:eSetAgentStateRequest(eAvailable) 12:29:58:528 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:1) 12:29:58:528 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:29:58:529 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:29:58:530 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eSetAgentStateConf(UniqObjID:agent.5000.298 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER53-4112-2404) 12:29:58:530 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eSetAgentStateConf 12:30:00:425 CTIOS1-ctios Trace: >>CG:[call.5000.35287823]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287823 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287823 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3123121322 NewConnDevID:3123121322 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287823 ecc:(...)) 12:30:00:447 CTIOS1-ctios Trace: [call.5000.35287823] Found CallConnection(2096.0) for device 2096. 12:30:00:447 CTIOS1-ctios Trace: [call.5000.35287823] Found CallConnection(2096.0) for device 2096. 12:30:00:477 CTIOS1-ctios Trace: >>CG:[call.5000.2130706761]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706761 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3123121322 DNIS:3000 CallrEntrDig:3000 ConnDevID:2096 RCallKeyDay:151064 RCallKeyCID:1354 MsgID:eCallBeginEvent DvrKey:call.5000.2130706761 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518801)) ICMEntUniqID:icm.151064.1354 RCallKeySeq#:3) 12:30:00:477 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706761 12:30:00:477 CTIOS1-ctios Trace: >>CG:[call.5000.35287823]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287823 NumParties:1 SecDevIDTyp:0 SecCID:2130706761 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:3123121322 SecDevID:2096 TfrgDevID:2096 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287823ConnectedParty[1]:(ConnPtyCID:35287823 ConnPtyDevIDTyp:1 ConnPtyDevID:3123121322)) 12:30:00:477 CTIOS1-ctios Trace: [call.5000.35287823] Found CallConnection(2096.0). 12:30:00:477 CTIOS1-ctios Trace: >>CG:[call.5000.2130706761]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287823 NumParties:1 SecDevIDTyp:0 SecCID:2130706761 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:3123121322 SecDevID:2096 TfrgDevID:2096 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706761ConnectedParty[1]:(ConnPtyCID:35287823 ConnPtyDevIDTyp:1 ConnPtyDevID:3123121322)) 12:30:00:478 CTIOS1-ctios Trace: [call.5000.2130706761]::FindTransferCommonDeviceID Calls [call.5000.35287823] and [call.5000.2130706761] do not appear to have a common Device. Tranferring Device [2096] is set as common device 12:30:00:478 CTIOS1-ctios Trace: [call.5000.35287823] Found CallConnection(2096.0). 12:30:00:478 CTIOS1-ctios Trace: [call.5000.35287823] Found CallConnection(2096.0). 12:30:00:478 CTIOS1-ctios Trace: Removed CallConnection(2096.0). 12:30:00:478 CTIOS1-ctios Trace: Added CallConnection(3123121322.1). 12:30:00:478 CTIOS1-ctios Trace: [call.5000.2130706761] Moved CallConnection[3123121322.1] from [call.5000.35287823] to [call.5000.2130706761]. 12:30:00:478 CTIOS1-ctios Trace: >>CG:[call.5000.2130706761]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706761 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706761 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2096 NewConnDevID:3123121322 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706761) 12:30:00:478 CTIOS1-ctios Trace: >>CG:[call.5000.2130706761]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706761 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3123121322 RelDevID:3123121322 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706761) 12:30:00:478 CTIOS1-ctios Trace: >>CG:[call.5000.2130706761]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706761 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2096 MsgID:eCallClearedEvent DvrKey:call.5000.2130706761) 12:30:00:478 CTIOS1-ctios Trace: >>CG:[call.5000.2130706761]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706761 ConnDevIDTyp:1 ConnDevID:3123121322 MsgID:eCallEndEvent DvrKey:call.5000.2130706761) 12:30:00:478 CTIOS1-ctios Trace: Removed CallConnection(3123121322.1). 12:30:00:478 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706761 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:30:00:479 CTIOS1-ctios Trace: >>CG:[call.5000.35287823]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287823 ConnDevIDTyp:1 ConnDevID:3123121322 MsgID:eCallEndEvent DvrKey:call.5000.35287823) 12:30:00:479 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287823 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:30:00:479 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:1) 12:30:00:479 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:30:00:769 CTIOS1-ctios Trace: SYSTEM_EVENT received: PGStatus:0, ICMCentralControllerTime:1407519000 SystemEventID:9 Arg1:0 Arg2:0 Arg3:0 Text:(null) 12:30:00:769 CTIOS1-ctios Trace: >>CG:eSystemEvent(eSysHalfHourChange)(PGStatus:0 SysEvtID:9 MsgID:eSystemEvent ICMCCTime:1407519000) 12:30:00:769 CTIOS1-ctios Trace: [SYSTEM] SYSTEM_EVENT: SYS_HALF_HOUR_CHANGE 12:30:02:460 CTIOS1-ctios Trace: [call.5000.35287877] Found CallConnection(2078.0) for device 2078. 12:30:02:461 CTIOS1-ctios Trace: [call.5000.35287877] Found CallConnection(2078.0) for device 2078. 12:30:02:463 CTIOS1-ctios Trace: >>CG:[call.5000.35287877]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287877 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2078 RelDevID:2078 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287877) 12:30:02:463 CTIOS1-ctios Trace: [agent.5000.216] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:02:463 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:30:02:463 CTIOS1-ctios Trace: >>CG:[call.5000.35287877]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287877 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:013459370009 RelDevID:013459370009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287877) 12:30:02:463 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:30:02:463 CTIOS1-ctios Trace: >>CG:[call.5000.35287877]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287877 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2078 MsgID:eCallClearedEvent DvrKey:call.5000.35287877) 12:30:02:464 CTIOS1-ctios Trace: >>CG:[call.5000.35287877]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287877 ConnDevIDTyp:0 ConnDevID:2078 MsgID:eCallEndEvent DvrKey:call.5000.35287877) 12:30:02:464 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:30:02:464 CTIOS1-ctios Trace: Removed CallConnection(2078.0). 12:30:02:464 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287877 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:30:02:464 CTIOS1-ctios Trace: >>CG:[agent.5000.216]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5025 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2078 AGID:216 AGInstr:2078 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.216 AGAvailStatus:0) 12:30:02:464 CTIOS1-ctios Trace: [agent.5000.216] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:04:264 CTIOS1-ctios Trace: [call.5000.35287900] Found CallConnection(4111.4113.3.0) for device 4111. 12:30:04:264 CTIOS1-ctios Trace: [call.5000.35287900] Found CallConnection(4111.4113.3.0) for device 4111. 12:30:04:266 CTIOS1-ctios Trace: >>CG:[call.5000.35287900]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287900 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4111.4113.3 RelDevID:4111 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287900 RelDevIDFull:4111.4113.3) 12:30:04:266 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:30:04:266 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0x201b0000) 12:30:04:266 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:30:04:266 CTIOS1-ctios Trace: Removed CallConnection(4111.4113.3.0). 12:30:04:266 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:30:04:266 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x20bf000a) 12:30:04:266 CTIOS1-ctios Trace: >>CG:[call.5000.35287900]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287900 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287900) 12:30:04:266 CTIOS1-ctios Trace: >>CG:[call.5000.35287900]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287900 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4111.4113.3 MsgID:eCallClearedEvent DvrKey:call.5000.35287900) 12:30:04:266 CTIOS1-ctios Trace: >>CG:[call.5000.35287900]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287900 ConnDevIDTyp:0 ConnDevID:4111.4113.3 MsgID:eCallEndEvent DvrKey:call.5000.35287900) 12:30:04:266 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287900 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:30:04:266 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eButtonEnablementMaskChange,Msk(201b0000) 12:30:04:266 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287900.4111]:eCallEndEvent 12:30:04:266 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(20bf000a) 12:30:04:689 CTIOS1-ctios Trace: >>CG:[agent.5000.216]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5025 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2078 AGID:216 AGInstr:2078 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.216 AGAvailStatus:0) 12:30:04:689 CTIOS1-ctios Trace: [agent.5000.216] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:04:689 CTIOS1-ctios Trace: >>CG:[call.5000.35287914]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287914 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2078 MsgID:eCallBeginEvent DvrKey:call.5000.35287914 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519004))) 12:30:04:689 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287914 12:30:04:689 CTIOS1-ctios Trace: >>CG:[call.5000.35287914]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287914 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2078 CallngDevID:2078 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287914) 12:30:04:689 CTIOS1-ctios Trace: [call.5000.35287914] CallConnection(2078.0) found DeviceID(2078) AgentID(216). 12:30:04:689 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:30:04:689 CTIOS1-ctios Trace: Added CallConnection(2078.0). 12:30:04:689 CTIOS1-ctios Trace: [call.5000.35287914]::CreateCallConnection(): CallConnection(2078.0) created successfully. 12:30:04:689 CTIOS1-ctios Trace: [call.5000.35287914.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf0002) 12:30:04:690 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:30:05:381 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:30:05:381 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:30:05:390 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4111.4112.2 RetrvDevID:4111 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287861 RetrvDevIDFull:4111.4112.2) 12:30:05:390 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0). 12:30:05:390 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:30:05:390 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x20bf01a6) 12:30:05:390 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:30:05:390 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:30:05:390 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eCallRetrievedEvent,Msk(20bf01a6) 12:30:05:402 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287861.4111]:eSetCallDataRequest 12:30:05:406 CTIOS1-ctios Trace: >>CG:[call.5000.35287861.4111]:eSetCallDataConf(UniqObjID:call.5000.35287861.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:30:05:644 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:30:05:644 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:30:05:646 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:30:05:647 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:30:07:757 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:30:07:758 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:30:08:101 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4075 ANI:8452632030 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1367 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1367 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1727) 12:30:08:101 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][]:eAgentPrecallEvent 12:30:08:104 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:30:08:104 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:08:104 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eReserved),Msk(0) 12:30:08:210 CTIOS1-ctios Trace: >>CG:[call.5000.35287917]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287917 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8452632030 DNIS:4075 Dialed#:3021 ConnDevID:8452632030 RCallKeyDay:151064 RCallKeyCID:1367 MsgID:eCallBeginEvent DvrKey:call.5000.35287917 ecc:(...) ICMEntUniqID:icm.151064.1367 RCallKeySeq#:2) 12:30:08:210 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287917 12:30:08:211 CTIOS1-ctios Trace: >>CG:[call.5000.35287917]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287917 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8452632030 AlrtgDevID:(null) CallngDevID:8452632030 CalldDevID:4075 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287917 Trnk#:0 TrnkGrp#:0) 12:30:08:211 CTIOS1-ctios Trace: [call.5000.35287917]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8452632030. 12:30:08:211 CTIOS1-ctios Trace: CallConnection(8452632030.1) created AgentObject (Device) for DeviceID(8452632030). 12:30:08:211 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:30:08:211 CTIOS1-ctios Trace: Added CallConnection(8452632030.1). 12:30:08:211 CTIOS1-ctios Trace: [call.5000.35287917]::CreateCallConnection(): CallConnection(8452632030.1) created successfully. 12:30:08:212 CTIOS1-ctios Trace: >>CG:[call.5000.35287917]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287917 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8452632030 AlrtgDevID:4075 CallngDevID:8452632030 CalldDevID:4075 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287917 Trnk#:0 TrnkGrp#:0) 12:30:08:212 CTIOS1-ctios Trace: [call.5000.35287917] Found CallConnection(8452632030.1) for device 8452632030. 12:30:08:212 CTIOS1-ctios Trace: [call.5000.35287917]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4075. 12:30:08:212 CTIOS1-ctios Trace: [call.5000.35287917] CallConnection(8452632030.1) found DeviceID(4075) AgentID(425). 12:30:08:212 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:30:08:212 CTIOS1-ctios Trace: Added CallConnection(8452632030.1). 12:30:08:212 CTIOS1-ctios Trace: [call.5000.35287917]::CreateCallConnection(): CallConnection(8452632030.1) created successfully. 12:30:08:212 CTIOS1-ctios Trace: [call.5000.35287917.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683f0001) 12:30:08:212 CTIOS1-ctios Trace: [call.5000.35287917.4075] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:30:08:212 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287917.4075]:eCallBeginEvent 12:30:08:213 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287917.4075]:eButtonEnablementMaskChange,Msk(683f0001) 12:30:08:213 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287917.4075]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:30:08:287 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:30:08:287 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:08:287 CTIOS1-ctios Trace: >>CG:[call.5000.35287917]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287917 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287917 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8452632030 NewConnDevID:8452632030 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287917 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519007))) 12:30:08:288 CTIOS1-ctios Trace: >>CG:[call.5000.35287917]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287917 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4075 CallngDevID:8452632030 CalldDevID:4075 LstRedirDevID:(null) AnsDevID:4075 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287917 Trnk#:0 TrnkGrp#:0) 12:30:08:288 CTIOS1-ctios Trace: [call.5000.35287917] Found CallConnection(8452632030.1). 12:30:08:288 CTIOS1-ctios Trace: [call.5000.35287917] Found CallConnection(8452632030.1). 12:30:08:288 CTIOS1-ctios Trace: [call.5000.35287917.8452632030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8452632030), Button Mask(0xbf01a6) 12:30:08:288 CTIOS1-ctios Trace: [call.5000.35287917.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x68bf01a6) 12:30:08:288 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eTalking),Msk(0) 12:30:08:288 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287917.4075]:eCallDataUpdateEvent,Msk(683f0001) 12:30:08:289 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287917.4075]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:30:08:289 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287917.4075]:eCallEstablishedEvent,Msk(68bf01a6) 12:30:08:320 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.35287917.4075]:eSetCallDataRequest 12:30:08:323 CTIOS1-ctios Trace: [call.5000.35287917] Found CallConnection(4075.0) for device 4075. 12:30:08:323 CTIOS1-ctios Trace: [call.5000.35287917] Found CallConnection(4075.0) for device 4075. 12:30:08:325 CTIOS1-ctios Trace: >>CG:[call.5000.35287917]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287917 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287917 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8452632030 NewConnDevID:8452632030 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287917 ecc:(...)) 12:30:08:326 CTIOS1-ctios Trace: >>CG:[call.5000.35287917.4075]:eSetCallDataConf(UniqObjID:call.5000.35287917.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:30:08:326 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287917.4075]:eCallDataUpdateEvent,Msk(68bf01a6) 12:30:09:744 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4111 ANI:8181555710 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1368 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1368 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1728) 12:30:09:745 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][]:eAgentPrecallEvent 12:30:09:748 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:30:09:748 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:09:748 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eReserved),Msk(0) 12:30:09:853 CTIOS1-ctios Trace: >>CG:[call.5000.35287920]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287920 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8181555710 DNIS:4111 Dialed#:3021 ConnDevID:8181555710 RCallKeyDay:151064 RCallKeyCID:1368 MsgID:eCallBeginEvent DvrKey:call.5000.35287920 ecc:(...) ICMEntUniqID:icm.151064.1368 RCallKeySeq#:2) 12:30:09:853 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287920 12:30:09:854 CTIOS1-ctios Trace: >>CG:[call.5000.35287920]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287920 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8181555710 AlrtgDevID:(null) CallngDevID:8181555710 CalldDevID:4111 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287920 Trnk#:0 TrnkGrp#:0) 12:30:09:854 CTIOS1-ctios Trace: [call.5000.35287920]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8181555710. 12:30:09:854 CTIOS1-ctios Trace: CallConnection(8181555710.1) created AgentObject (Device) for DeviceID(8181555710). 12:30:09:854 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:30:09:854 CTIOS1-ctios Trace: Added CallConnection(8181555710.1). 12:30:09:854 CTIOS1-ctios Trace: [call.5000.35287920]::CreateCallConnection(): CallConnection(8181555710.1) created successfully. 12:30:09:855 CTIOS1-ctios Trace: >>CG:[call.5000.35287920]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287920 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8181555710 AlrtgDevID:4111 CallngDevID:8181555710 CalldDevID:4111 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287920 Trnk#:0 TrnkGrp#:0) 12:30:09:855 CTIOS1-ctios Trace: [call.5000.35287920] Found CallConnection(8181555710.1) for device 8181555710. 12:30:09:855 CTIOS1-ctios Trace: [call.5000.35287920]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4111. 12:30:09:855 CTIOS1-ctios Trace: [call.5000.35287920] CallConnection(8181555710.1) found DeviceID(4111) AgentID(437). 12:30:09:855 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:30:09:855 CTIOS1-ctios Trace: Added CallConnection(8181555710.1). 12:30:09:855 CTIOS1-ctios Trace: [call.5000.35287920]::CreateCallConnection(): CallConnection(8181555710.1) created successfully. 12:30:09:855 CTIOS1-ctios Trace: [call.5000.35287920.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683f0001) 12:30:09:855 CTIOS1-ctios Trace: [call.5000.35287920.4111] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:30:09:855 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:30:09:855 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]:eCallBeginEvent 12:30:09:856 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]:eButtonEnablementMaskChange,Msk(683f0001) 12:30:09:856 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:30:09:856 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:30:10:759 CTIOS1-ctios Trace: >>CG:[call.5000.35287903]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287903 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:2 LineTyp:7 SGPri:0 MonID:0 ConnDevID:11190 CallngDevID:2033 CalldDevID:911190 LstRedirDevID:(null) AnsDevID:11190 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287903 Trnk#:0 TrnkGrp#:0) 12:30:10:759 CTIOS1-ctios Trace: [call.5000.35287903] Found CallConnection(2033.0). 12:30:10:759 CTIOS1-ctios Trace: [call.5000.35287903.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf01a6) 12:30:10:759 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:30:10:759 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:30:10:759 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287903.2033]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:30:10:759 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:30:10:759 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:30:10:759 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287903.2033]:eCallEstablishedEvent,Msk(68bf01a6) 12:30:10:772 CTIOS1-ctios Trace: ->RCV[bancomer51-3952-4040 a=215][call.5000.35287903.2033]:eSetCallDataRequest 12:30:10:777 CTIOS1-ctios Trace: >>CG:[call.5000.35287903]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287903 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287903 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2033 NewConnDevID:2033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287903) 12:30:10:778 CTIOS1-ctios Trace: >>CG:[call.5000.35287903.2033]:eSetCallDataConf(UniqObjID:call.5000.35287903.2033 MsgID:eSetCallDataConf TgtCILClntID:bancomer51-3952-4040) 12:30:10:778 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287903.2033]:eCallDataUpdateEvent,Msk(68bf01a6) 12:30:11:023 CTIOS1-ctios Trace: ->RCV[bancomer17-2352-3944 a=247][call.5000.35287817.2117]:eSetCallDataRequest 12:30:11:029 CTIOS1-ctios Trace: >>CG:[call.5000.35287817]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287817 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287817 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:13066 NewConnDevID:13066 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287817 ecc:(...)) 12:30:11:029 CTIOS1-ctios Trace: >>CG:[call.5000.35287817.2117]:eSetCallDataConf(UniqObjID:call.5000.35287817.2117 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2352-3944) 12:30:11:029 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287817.2117]:eCallDataUpdateEvent,Msk(68bf01a6) 12:30:11:900 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:30:11:901 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:30:11:913 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:30:11:913 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:11:913 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2102 HldgDevID:2102 MsgID:eCallHeldEvent DvrKey:call.5000.35287795) 12:30:11:913 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0). 12:30:11:914 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:30:11:914 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:30:11:914 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eHold),Msk(0) 12:30:11:914 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:30:11:914 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:30:11:914 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]: eCallHeldEvent,Msk(68bf000a) 12:30:11:939 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:30:11:939 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:11:940 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2102 RetrvDevID:2102 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287626) 12:30:11:940 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0). 12:30:11:940 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:30:11:940 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:30:11:940 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:30:11:940 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eTalking),Msk(0) 12:30:11:940 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:30:11:940 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:30:11:940 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:30:11:940 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eCallRetrievedEvent,Msk(68bf01a6) 12:30:12:157 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:30:12:160 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:30:14:399 CTIOS1-ctios Trace: >>CG:[call.5000.35287595]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287595 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2045 RelDevID:2045 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287595) 12:30:14:399 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:14:399 CTIOS1-ctios Trace: [call.5000.35287895.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf01a6) 12:30:14:400 CTIOS1-ctios Trace: >>CG:[call.5000.35287595]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287595 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000166 RelDevID:88000166 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287595) 12:30:14:400 CTIOS1-ctios Trace: [call.5000.35287895.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf01a6) 12:30:14:400 CTIOS1-ctios Trace: >>CG:[call.5000.35287595]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287595 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000166 MsgID:eCallClearedEvent DvrKey:call.5000.35287595) 12:30:14:401 CTIOS1-ctios Trace: >>CG:[call.5000.35287595]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287595 ConnDevIDTyp:1 ConnDevID:88000166 MsgID:eCallEndEvent DvrKey:call.5000.35287595) 12:30:14:401 CTIOS1-ctios Trace: [call.5000.35287895.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf01a6) 12:30:14:401 CTIOS1-ctios Trace: Removed CallConnection(88000166.1). 12:30:14:401 CTIOS1-ctios Trace: Removed CallConnection(2045.0). 12:30:14:401 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287595 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:30:15:898 CTIOS1-ctios Trace: >>CG:[call.5000.35287914]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287914 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287914 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:013459370009 ConnDevID:2078 NewConnDevID:2078 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287914) 12:30:15:898 CTIOS1-ctios Trace: >>CG:[call.5000.35287914]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287914 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2078 CallngDevID:2078 CalldDevID:013459370009 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287914) 12:30:15:898 CTIOS1-ctios Trace: [call.5000.35287914] Found CallConnection(2078.0) for device 2078. 12:30:17:681 CTIOS1-ctios Trace: [call.5000.35287817] Found CallConnection(2117.0) for device 2117. 12:30:17:681 CTIOS1-ctios Trace: [call.5000.35287817] Found CallConnection(2117.0) for device 2117. 12:30:17:681 CTIOS1-ctios Trace: >>CG:[call.5000.35287817]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287817 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2117 RelDevID:2117 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287817) 12:30:17:681 CTIOS1-ctios Trace: [agent.5000.247] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:17:681 CTIOS1-ctios Trace: >>CG:[call.5000.35287817]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287817 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:13066 RelDevID:13066 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287817) 12:30:17:682 CTIOS1-ctios Trace: >>CG:[call.5000.35287817]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287817 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:13066 MsgID:eCallClearedEvent DvrKey:call.5000.35287817) 12:30:17:682 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287817.2117]:eCallConnectionClearedEvent,Msk(3c0000) 12:30:17:682 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287817.2117]:eCallConnectionClearedEvent,Msk(3c0000) 12:30:17:682 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287817.2117]:eCallClearedEvent,Msk(3c0000) 12:30:17:683 CTIOS1-ctios Trace: >>CG:[call.5000.35287817]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287817 ConnDevIDTyp:1 ConnDevID:13066 MsgID:eCallEndEvent DvrKey:call.5000.35287817) 12:30:17:683 CTIOS1-ctios Trace: Removed CallConnection(13066.1). 12:30:17:683 CTIOS1-ctios Trace: Removed CallConnection(2117.0). 12:30:17:683 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287817 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:30:17:683 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5093 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2117 AGID:247 AGInstr:2117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.247 AGAvailStatus:1) 12:30:17:683 CTIOS1-ctios Trace: [agent.5000.247] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:30:17:683 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][call.5000.35287817.2117]:eCallEndEvent 12:30:17:684 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:30:19:210 CTIOS1-ctios Trace: [call.5000.35287903] Found CallConnection(2033.0) for device 2033. 12:30:19:213 CTIOS1-ctios Trace: [call.5000.35287903] Found CallConnection(2033.0) for device 2033. 12:30:19:213 CTIOS1-ctios Trace: >>CG:[call.5000.35287903]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287903 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2033 RelDevID:2033 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287903) 12:30:19:213 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:19:213 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:30:19:213 CTIOS1-ctios Trace: >>CG:[call.5000.35287903]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287903 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:11190 RelDevID:11190 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287903) 12:30:19:213 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:30:19:213 CTIOS1-ctios Trace: >>CG:[call.5000.35287903]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287903 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2033 MsgID:eCallClearedEvent DvrKey:call.5000.35287903) 12:30:19:213 CTIOS1-ctios Trace: >>CG:[call.5000.35287903]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287903 ConnDevIDTyp:0 ConnDevID:2033 MsgID:eCallEndEvent DvrKey:call.5000.35287903) 12:30:19:214 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf000a) 12:30:19:214 CTIOS1-ctios Trace: Removed CallConnection(2033.0). 12:30:19:214 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:30:19:214 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287903 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:30:19:214 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:30:19:214 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:19:214 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287903.2033]:eCallConnectionClearedEvent,Msk(3c0000) 12:30:19:214 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:30:19:214 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287903.2033]:eCallConnectionClearedEvent,Msk(3c0000) 12:30:19:214 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287903.2033]:eCallClearedEvent,Msk(3c0000) 12:30:19:214 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf000a) 12:30:19:214 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287903.2033]:eCallEndEvent 12:30:19:214 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eHold),Msk(0) 12:30:20:737 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:210 SGID:5054 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2090 ANI:15238 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1366 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1366 RCallKeySeq#:1 CallTypIDTag:5018 PreCallIIDTag:1725) 12:30:20:737 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][]:eAgentPrecallEvent 12:30:20:740 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:30:20:740 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:20:740 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eReserved),Msk(0) 12:30:20:813 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287926 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:15238 DNIS:2090 Dialed#:3009 ConnDevID:15238 RCallKeyDay:151064 RCallKeyCID:1366 MsgID:eCallBeginEvent DvrKey:call.5000.35287926 ecc:(...) ICMEntUniqID:icm.151064.1366 RCallKeySeq#:2) 12:30:20:813 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287926 12:30:20:814 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287926 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:15238 AlrtgDevID:(null) CallngDevID:15238 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287926 Trnk#:0 TrnkGrp#:0) 12:30:20:814 CTIOS1-ctios Trace: [call.5000.35287926]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 15238. 12:30:20:814 CTIOS1-ctios Trace: CallConnection(15238.1) created AgentObject (Device) for DeviceID(15238). 12:30:20:814 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:30:20:814 CTIOS1-ctios Trace: Added CallConnection(15238.1). 12:30:20:814 CTIOS1-ctios Trace: [call.5000.35287926]::CreateCallConnection(): CallConnection(15238.1) created successfully. 12:30:20:815 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287926 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:210 SGID:5054 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:15238 AlrtgDevID:2090 CallngDevID:15238 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287926 Trnk#:0 TrnkGrp#:0) 12:30:20:815 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(15238.1) for device 15238. 12:30:20:815 CTIOS1-ctios Trace: [call.5000.35287926]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2090. 12:30:20:815 CTIOS1-ctios Trace: [call.5000.35287926] CallConnection(15238.1) found DeviceID(2090) AgentID(236). 12:30:20:815 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:30:20:815 CTIOS1-ctios Trace: Added CallConnection(15238.1). 12:30:20:815 CTIOS1-ctios Trace: [call.5000.35287926]::CreateCallConnection(): CallConnection(15238.1) created successfully. 12:30:20:815 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallBeginEvent 12:30:20:815 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683f0001) 12:30:20:815 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:30:20:815 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(683f0001) 12:30:20:815 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:30:20:818 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:30:20:818 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:20:819 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:30:20:819 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287926 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287926 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:15238 NewConnDevID:15238 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287926 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519020))) 12:30:20:819 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287926 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2090 CallngDevID:15238 CalldDevID:2090 LstRedirDevID:(null) AnsDevID:2090 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287926 Trnk#:0 TrnkGrp#:0) 12:30:20:819 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(15238.1). 12:30:20:819 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallDataUpdateEvent,Msk(683f0001) 12:30:20:819 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(15238.1). 12:30:20:819 CTIOS1-ctios Trace: [call.5000.35287926.15238] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(15238), Button Mask(0xbf01a6) 12:30:20:819 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x68bf01a6) 12:30:20:819 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:30:20:819 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallEstablishedEvent,Msk(68bf01a6) 12:30:21:005 CTIOS1-ctios Trace: >>CG:[call.5000.35287914]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287914 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287914 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2078 NewConnDevID:2078 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287914) 12:30:21:005 CTIOS1-ctios Trace: >>CG:[call.5000.35287914]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287914 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:013459370009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287914 Trnk#:0 TrnkGrp#:0) 12:30:21:010 CTIOS1-ctios Trace: [call.5000.35287914] Found CallConnection(2078.0) for device 2078. 12:30:21:012 CTIOS1-ctios Trace: [call.5000.35287914] Found CallConnection(2078.0) for device 2078. 12:30:21:024 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287926.2090]:eSetCallDataRequest 12:30:21:029 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287926 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287926 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:15238 NewConnDevID:15238 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287926 ecc:(...)) 12:30:21:029 CTIOS1-ctios Trace: >>CG:[call.5000.35287926.2090]:eSetCallDataConf(UniqObjID:call.5000.35287926.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:30:21:029 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallDataUpdateEvent,Msk(68bf01a6) 12:30:21:354 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.0) for device 2090. 12:30:21:361 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.0) for device 2090. 12:30:21:887 CTIOS1-ctios Trace: [call.5000.35287895] Found CallConnection(2045.0) for device 2045. 12:30:21:888 CTIOS1-ctios Trace: [call.5000.35287895] Found CallConnection(2045.0) for device 2045. 12:30:21:890 CTIOS1-ctios Trace: >>CG:[call.5000.35287895]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287895 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2045 RelDevID:2045 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287895) 12:30:21:890 CTIOS1-ctios Trace: >>CG:[call.5000.35287895]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287895 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:15663 RelDevID:15663 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287895) 12:30:21:890 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:21:890 CTIOS1-ctios Trace: >>CG:[call.5000.35287895]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287895 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2045 MsgID:eCallClearedEvent DvrKey:call.5000.35287895) 12:30:21:890 CTIOS1-ctios Trace: >>CG:[call.5000.35287895]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287895 ConnDevIDTyp:0 ConnDevID:2045 MsgID:eCallEndEvent DvrKey:call.5000.35287895) 12:30:21:890 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:1) 12:30:21:890 CTIOS1-ctios Trace: Removed CallConnection(2045.0). 12:30:21:890 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287895 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:30:21:890 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:30:22:430 CTIOS1-ctios Trace: ->RCV[bancomer17-2352-3944 a=247][agent.5000.247]:eSetAgentStateRequest(eNotReady) 12:30:22:444 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5093 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2117 AGID:247 AGInstr:2117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.247 AGAvailStatus:0) 12:30:22:444 CTIOS1-ctios Trace: [agent.5000.247] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:30:22:445 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:30:22:446 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eSetAgentStateConf(UniqObjID:agent.5000.247 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2352-3944) 12:30:22:446 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eSetAgentStateConf 12:30:25:555 CTIOS1-ctios Trace: >>CG:[call.5000.35287914]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287914 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:2 LineTyp:7 SGPri:0 MonID:0 ConnDevID:013459370009 CallngDevID:2078 CalldDevID:013459370009 LstRedirDevID:(null) AnsDevID:013459370009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287914 Trnk#:0 TrnkGrp#:0) 12:30:25:555 CTIOS1-ctios Trace: [call.5000.35287914] Found CallConnection(2078.0). 12:30:25:555 CTIOS1-ctios Trace: [call.5000.35287914.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf01a6) 12:30:25:555 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:30:25:555 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:30:25:571 CTIOS1-ctios Trace: >>CG:[call.5000.35287914]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287914 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287914 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2078 NewConnDevID:2078 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287914) 12:30:26:463 CTIOS1-ctios Trace: [call.5000.35287786] Found CallConnection(4009.0) for device 4009. 12:30:26:463 CTIOS1-ctios Trace: [call.5000.35287786] Found CallConnection(4009.0) for device 4009. 12:30:26:492 CTIOS1-ctios Trace: >>CG:[call.5000.35287786]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287786 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4009 RelDevID:4009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287786) 12:30:26:493 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:26:493 CTIOS1-ctios Trace: >>CG:[call.5000.35287786]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287786 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8717181910 RelDevID:8717181910 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287786) 12:30:26:493 CTIOS1-ctios Trace: >>CG:[call.5000.35287786]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287786 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8717181910 MsgID:eCallClearedEvent DvrKey:call.5000.35287786) 12:30:26:493 CTIOS1-ctios Trace: >>CG:[call.5000.35287786]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287786 ConnDevIDTyp:1 ConnDevID:8717181910 MsgID:eCallEndEvent DvrKey:call.5000.35287786) 12:30:26:493 CTIOS1-ctios Trace: Removed CallConnection(8717181910.1). 12:30:26:493 CTIOS1-ctios Trace: Removed CallConnection(4009.0). 12:30:26:493 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287786 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:30:26:493 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:1) 12:30:26:494 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:30:27:437 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4009 ANI:8777724284 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1369 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1369 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1730) 12:30:27:441 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:30:27:441 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:27:554 CTIOS1-ctios Trace: >>CG:[call.5000.35287931]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287931 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8777724284 DNIS:4009 Dialed#:3021 ConnDevID:8777724284 RCallKeyDay:151064 RCallKeyCID:1369 MsgID:eCallBeginEvent DvrKey:call.5000.35287931 ecc:(...) ICMEntUniqID:icm.151064.1369 RCallKeySeq#:2) 12:30:27:554 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287931 12:30:27:554 CTIOS1-ctios Trace: >>CG:[call.5000.35287931]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287931 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8777724284 AlrtgDevID:(null) CallngDevID:8777724284 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287931 Trnk#:0 TrnkGrp#:0) 12:30:27:554 CTIOS1-ctios Trace: [call.5000.35287931]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8777724284. 12:30:27:554 CTIOS1-ctios Trace: CallConnection(8777724284.1) created AgentObject (Device) for DeviceID(8777724284). 12:30:27:554 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:30:27:554 CTIOS1-ctios Trace: Added CallConnection(8777724284.1). 12:30:27:554 CTIOS1-ctios Trace: [call.5000.35287931]::CreateCallConnection(): CallConnection(8777724284.1) created successfully. 12:30:27:554 CTIOS1-ctios Trace: >>CG:[call.5000.35287931]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287931 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8777724284 AlrtgDevID:4009 CallngDevID:8777724284 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287931 Trnk#:0 TrnkGrp#:0) 12:30:27:555 CTIOS1-ctios Trace: [call.5000.35287931] Found CallConnection(8777724284.1) for device 8777724284. 12:30:27:555 CTIOS1-ctios Trace: [call.5000.35287931]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4009. 12:30:27:555 CTIOS1-ctios Trace: [call.5000.35287931] CallConnection(8777724284.1) found DeviceID(4009) AgentID(403). 12:30:27:555 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:30:27:555 CTIOS1-ctios Trace: Added CallConnection(8777724284.1). 12:30:27:555 CTIOS1-ctios Trace: [call.5000.35287931]::CreateCallConnection(): CallConnection(8777724284.1) created successfully. 12:30:27:555 CTIOS1-ctios Trace: [call.5000.35287931.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:30:27:555 CTIOS1-ctios Trace: [call.5000.35287931.4009] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:30:27:629 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:30:27:629 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:27:630 CTIOS1-ctios Trace: >>CG:[call.5000.35287931]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287931 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287931 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8777724284 NewConnDevID:8777724284 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287931 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519027))) 12:30:27:630 CTIOS1-ctios Trace: >>CG:[call.5000.35287931]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287931 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4009 CallngDevID:8777724284 CalldDevID:4009 LstRedirDevID:(null) AnsDevID:4009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287931 Trnk#:0 TrnkGrp#:0) 12:30:27:630 CTIOS1-ctios Trace: [call.5000.35287931] Found CallConnection(8777724284.1). 12:30:27:630 CTIOS1-ctios Trace: [call.5000.35287931] Found CallConnection(8777724284.1). 12:30:27:630 CTIOS1-ctios Trace: [call.5000.35287931.8777724284] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8777724284), Button Mask(0xbf01a6) 12:30:27:631 CTIOS1-ctios Trace: [call.5000.35287931.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:30:27:651 CTIOS1-ctios Trace: >>CG:[call.5000.35287931]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287931 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287931 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8777724284 NewConnDevID:8777724284 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287931 ecc:(...)) 12:30:27:662 CTIOS1-ctios Trace: [call.5000.35287931] Found CallConnection(4009.0) for device 4009. 12:30:27:663 CTIOS1-ctios Trace: [call.5000.35287931] Found CallConnection(4009.0) for device 4009. 12:30:29:306 CTIOS1-ctios Trace: ->RCV[bancomer17-2880-3800 a=296][call.5000.35287691.2234]:eSingleStepTransferRequest 12:30:29:327 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287691 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287691 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:16660 NewConnDevID:16660 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287691 ecc:(...)) 12:30:29:328 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallDataUpdateEvent,Msk(68bf01a6) 12:30:29:338 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.0) for device 2234. 12:30:29:339 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.0) for device 2234. 12:30:29:372 CTIOS1-ctios Trace: >>CG:[call.5000.35287691.2234]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287691.2234 MsgID:eTransferCallConf TgtCILClntID:bancomer17-2880-3800) 12:30:29:372 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eTransferCallConf,Msk(68bf01a6) 12:30:29:374 CTIOS1-ctios Trace: >>CG:[call.5000.2130706762]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706762 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:16660 DNIS:3000 CallrEntrDig:3000 ConnDevID:2234 RCallKeyDay:151064 RCallKeyCID:1327 MsgID:eCallBeginEvent DvrKey:call.5000.2130706762 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518461)) ICMEntUniqID:icm.151064.1327 RCallKeySeq#:5) 12:30:29:375 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706762 12:30:29:375 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287691 NumParties:1 SecDevIDTyp:0 SecCID:2130706762 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:16660 SecDevID:2234 TfrgDevID:2234 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287691ConnectedParty[1]:(ConnPtyCID:35287691 ConnPtyDevIDTyp:1 ConnPtyDevID:16660)) 12:30:29:375 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.0). 12:30:29:375 CTIOS1-ctios Trace: >>CG:[call.5000.2130706762]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287691 NumParties:1 SecDevIDTyp:0 SecCID:2130706762 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:16660 SecDevID:2234 TfrgDevID:2234 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706762ConnectedParty[1]:(ConnPtyCID:35287691 ConnPtyDevIDTyp:1 ConnPtyDevID:16660)) 12:30:29:375 CTIOS1-ctios Trace: [call.5000.2130706762]::FindTransferCommonDeviceID Calls [call.5000.35287691] and [call.5000.2130706762] do not appear to have a common Device. Tranferring Device [2234] is set as common device 12:30:29:375 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.0). 12:30:29:376 CTIOS1-ctios Trace: [call.5000.35287691] Found CallConnection(2234.0). 12:30:29:376 CTIOS1-ctios Trace: Removed CallConnection(2234.0). 12:30:29:376 CTIOS1-ctios Trace: Added CallConnection(16660.1). 12:30:29:376 CTIOS1-ctios Trace: [call.5000.2130706762] Moved CallConnection[16660.1] from [call.5000.35287691] to [call.5000.2130706762]. 12:30:29:376 CTIOS1-ctios Trace: >>CG:[call.5000.2130706762]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706762 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706762 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2234 NewConnDevID:16660 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706762) 12:30:29:377 CTIOS1-ctios Trace: >>CG:[call.5000.2130706762]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706762 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:16660 RelDevID:16660 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706762) 12:30:29:377 CTIOS1-ctios Trace: >>CG:[call.5000.2130706762]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706762 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2234 MsgID:eCallClearedEvent DvrKey:call.5000.2130706762) 12:30:29:377 CTIOS1-ctios Trace: >>CG:[call.5000.2130706762]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706762 ConnDevIDTyp:1 ConnDevID:16660 MsgID:eCallEndEvent DvrKey:call.5000.2130706762) 12:30:29:377 CTIOS1-ctios Trace: Removed CallConnection(16660.1). 12:30:29:377 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706762 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:30:29:377 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallTransferredEvent,Msk(68bf01a6) 12:30:29:377 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallTransferredEvent,Msk(68bf01a6) 12:30:29:377 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35287691.2234]:eCallEndEvent 12:30:29:378 CTIOS1-ctios Trace: >>CG:[call.5000.35287691]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287691 ConnDevIDTyp:1 ConnDevID:16660 MsgID:eCallEndEvent DvrKey:call.5000.35287691) 12:30:29:378 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287691 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:30:29:378 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:30:29:378 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:30:29:379 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:30:30:007 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:30:30:007 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:30:007 CTIOS1-ctios Trace: >>CG:[call.5000.35287520]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287520 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2033 RetrvDevID:2033 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287520) 12:30:30:007 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0). 12:30:30:008 CTIOS1-ctios Trace: [call.5000.35287520.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf01a6) 12:30:30:008 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eTalking),Msk(0) 12:30:30:008 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:30:30:008 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eCallRetrievedEvent,Msk(68bf01a6) 12:30:30:025 CTIOS1-ctios Trace: ->RCV[bancomer51-3952-4040 a=215][call.5000.35287520.2033]:eSetCallDataRequest 12:30:30:030 CTIOS1-ctios Trace: >>CG:[call.5000.35287520.2033]:eSetCallDataConf(UniqObjID:call.5000.35287520.2033 MsgID:eSetCallDataConf TgtCILClntID:bancomer51-3952-4040) 12:30:30:219 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:30:30:228 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:30:35:798 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:30:35:799 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:30:35:813 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:30:35:813 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:35:813 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2102 HldgDevID:2102 MsgID:eCallHeldEvent DvrKey:call.5000.35287626) 12:30:35:814 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0). 12:30:35:814 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:30:35:814 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:30:35:814 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eHold),Msk(0) 12:30:35:814 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:30:35:814 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:30:35:814 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]: eCallHeldEvent,Msk(68bf000a) 12:30:35:830 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:30:35:831 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:35:831 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2102 RetrvDevID:2102 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287795) 12:30:35:831 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0). 12:30:35:831 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:30:35:831 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:30:35:831 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:30:35:831 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eTalking),Msk(0) 12:30:35:831 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:30:35:831 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:30:35:831 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:30:35:831 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eCallRetrievedEvent,Msk(68bf01a6) 12:30:35:881 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:1) 12:30:35:881 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:30:35:990 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:30:36:189 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:30:45:477 CTIOS1-ctios Trace: [call.5000.35287807] Found CallConnection(4087.0) for device 4087. 12:30:45:478 CTIOS1-ctios Trace: [call.5000.35287807] Found CallConnection(4087.0) for device 4087. 12:30:45:507 CTIOS1-ctios Trace: >>CG:[call.5000.35287807]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287807 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4087 RelDevID:4087 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287807) 12:30:45:507 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:45:507 CTIOS1-ctios Trace: >>CG:[call.5000.35287807]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287807 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6647010718 RelDevID:6647010718 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287807) 12:30:45:508 CTIOS1-ctios Trace: >>CG:[call.5000.35287807]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287807 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:6647010718 MsgID:eCallClearedEvent DvrKey:call.5000.35287807) 12:30:45:508 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287807.4087]:eCallConnectionClearedEvent,Msk(3c0000) 12:30:45:508 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287807.4087]:eCallConnectionClearedEvent,Msk(3c0000) 12:30:45:508 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287807.4087]:eCallClearedEvent,Msk(3c0000) 12:30:45:509 CTIOS1-ctios Trace: >>CG:[call.5000.35287807]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287807 ConnDevIDTyp:1 ConnDevID:6647010718 MsgID:eCallEndEvent DvrKey:call.5000.35287807) 12:30:45:509 CTIOS1-ctios Trace: Removed CallConnection(6647010718.1). 12:30:45:509 CTIOS1-ctios Trace: Removed CallConnection(4087.0). 12:30:45:510 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287807 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:30:45:510 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:1) 12:30:45:510 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:30:45:510 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287807.4087]:eCallEndEvent 12:30:45:510 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:30:46:336 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0) for device 4039. 12:30:46:337 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0) for device 4039. 12:30:46:350 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:30:46:350 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:30:46:350 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287612 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4039 HldgDevID:4039 MsgID:eCallHeldEvent DvrKey:call.5000.35287612) 12:30:46:350 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0). 12:30:46:350 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:30:46:351 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eHold),Msk(0) 12:30:46:351 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:30:46:351 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]: eCallHeldEvent,Msk(68bf000a) 12:30:47:886 CTIOS1-ctios Trace: >>CG:[call.5000.35287940]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287940 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:4039 Dialed#:3022 ConnDevID:4039.4040.2 MsgID:eCallBeginEvent DvrKey:call.5000.35287940 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519047))) 12:30:47:886 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287940 12:30:47:886 CTIOS1-ctios Trace: >>CG:[call.5000.35287940]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287940 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4039.4040.2 CallngDevID:4039 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287940 CallngDevIDFull:4039.4040.2) 12:30:47:886 CTIOS1-ctios Trace: [call.5000.35287940] CallConnection(4039.4040.2.0) found DeviceID(4039) AgentID(413). 12:30:47:886 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:30:47:887 CTIOS1-ctios Trace: Added CallConnection(4039.4040.2.0). 12:30:47:887 CTIOS1-ctios Trace: [call.5000.35287940]::CreateCallConnection(): CallConnection(4039.4040.2.0) created successfully. 12:30:47:887 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287940.4039]:eCallOriginatedEvent 12:30:47:918 CTIOS1-ctios Trace: [call.5000.35287940] Found CallConnection(4039.4040.2.0) for device 4039. 12:30:47:918 CTIOS1-ctios Trace: [call.5000.35287940] Found CallConnection(4039.4040.2.0) for device 4039. 12:30:47:920 CTIOS1-ctios Trace: >>CG:[call.5000.35287940]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287940 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287940 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4039.4040.2 NewConnDevID:4039.4040.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287940) 12:30:47:920 CTIOS1-ctios Trace: >>CG:[call.5000.35287940]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287940 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:11 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287940 Trnk#:0 TrnkGrp#:0) 12:30:47:920 CTIOS1-ctios Trace: >>CG:[call.5000.35287940]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287940 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4039 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287940 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4039.4040.2) 12:30:47:920 CTIOS1-ctios Trace: [call.5000.35287940] Found CallConnection(4039.4040.2.0). 12:30:47:920 CTIOS1-ctios Trace: [call.5000.35287940.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf01a6) 12:30:47:920 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:30:47:920 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:30:47:920 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287940.4039]:eCallDataUpdateEvent 12:30:47:920 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287940.4039]:eCallReachedNetworkEvent 12:30:47:920 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287940.4039]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:30:47:920 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:30:47:920 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:30:47:920 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287940.4039]:eCallEstablishedEvent,Msk(28bf01a6) 12:30:47:946 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35287940.4039]:eSetCallDataRequest 12:30:47:951 CTIOS1-ctios Trace: >>CG:[call.5000.35287940]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287940 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287940 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4039.4040.2 NewConnDevID:4039.4040.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287940) 12:30:47:952 CTIOS1-ctios Trace: >>CG:[call.5000.35287940.4039]:eSetCallDataConf(UniqObjID:call.5000.35287940.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:30:47:952 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287940.4039]:eCallDataUpdateEvent,Msk(28bf01a6) 12:30:48:547 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:30:49:909 CTIOS1-ctios Trace: ->RCV[00112]OPEN LINK REQUEST,protocol ver:2 12:30:49:914 CTIOS1-ctios Trace: ->RCV[00312][]:eGlobalSettingsDownloadRequest 12:30:49:914 CTIOS1-ctios Trace: CClientMgr::OnRequest: [8.5.1]. 12:30:49:915 CTIOS1-ctios Trace: <-SND[00312][]:eGlobalSettingsDownloadConf 12:30:49:930 CTIOS1-ctios Trace: XXX CLIENT[00112], CLOSE 12:30:49:930 CTIOS1-ctios Trace: CClient::Close: CLIENT[00112][0x66f86b0, CLOSE(), Calling OnConnectionClosed() 12:30:49:930 CTIOS1-ctios Trace: ->RCV[00312]:eOnConnectionClosed 12:30:49:931 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 35; Monitor Mode: 0)] 12:30:49:931 CTIOS1-ctios Trace: [1] OnConnectionClosed, Client[0x066F86B0][00112] 12:30:49:932 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:30:55:085 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287874 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287874 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9988877912 NewConnDevID:9988877912 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287874 ecc:(...)) 12:30:56:514 CTIOS1-ctios Trace: >>CG:[call.5000.35287736]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287736 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287736 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:99941 NewConnDevID:99941 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287736 ecc:(...)) 12:30:57:166 CTIOS1-ctios Trace: >>CG:[call.5000.35287736]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287736 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287736 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:99941 NewConnDevID:99941 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287736 ecc:(...)) 12:30:57:178 CTIOS1-ctios Trace: [call.5000.35287736] Found CallConnection(2264.0) for device 2264. 12:30:57:179 CTIOS1-ctios Trace: [call.5000.35287736] Found CallConnection(2264.0) for device 2264. 12:30:57:180 CTIOS1-ctios Trace: >>CG:[call.5000.2130706763]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706763 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:99941 DNIS:3000 CallrEntrDig:3000 ConnDevID:2264 RCallKeyDay:151064 RCallKeyCID:1336 MsgID:eCallBeginEvent DvrKey:call.5000.2130706763 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518570)) ICMEntUniqID:icm.151064.1336 RCallKeySeq#:3) 12:30:57:180 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706763 12:30:57:180 CTIOS1-ctios Trace: >>CG:[call.5000.35287736]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287736 NumParties:1 SecDevIDTyp:0 SecCID:2130706763 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:99941 SecDevID:2264 TfrgDevID:2264 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287736ConnectedParty[1]:(ConnPtyCID:35287736 ConnPtyDevIDTyp:1 ConnPtyDevID:99941)) 12:30:57:180 CTIOS1-ctios Trace: >>CG:[call.5000.2130706763]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287736 NumParties:1 SecDevIDTyp:0 SecCID:2130706763 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:99941 SecDevID:2264 TfrgDevID:2264 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706763ConnectedParty[1]:(ConnPtyCID:35287736 ConnPtyDevIDTyp:1 ConnPtyDevID:99941)) 12:30:57:180 CTIOS1-ctios Trace: [call.5000.35287736] Found CallConnection(2264.0). 12:30:57:180 CTIOS1-ctios Trace: >>CG:[call.5000.2130706763]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706763 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706763 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2264 NewConnDevID:99941 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706763) 12:30:57:180 CTIOS1-ctios Trace: [call.5000.2130706763]::FindTransferCommonDeviceID Calls [call.5000.35287736] and [call.5000.2130706763] do not appear to have a common Device. Tranferring Device [2264] is set as common device 12:30:57:180 CTIOS1-ctios Trace: [call.5000.35287736] Found CallConnection(2264.0). 12:30:57:180 CTIOS1-ctios Trace: [call.5000.35287736] Found CallConnection(2264.0). 12:30:57:180 CTIOS1-ctios Trace: Removed CallConnection(2264.0). 12:30:57:180 CTIOS1-ctios Trace: Added CallConnection(99941.1). 12:30:57:180 CTIOS1-ctios Trace: [call.5000.2130706763] Moved CallConnection[99941.1] from [call.5000.35287736] to [call.5000.2130706763]. 12:30:57:181 CTIOS1-ctios Trace: >>CG:[call.5000.2130706763]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706763 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:99941 RelDevID:99941 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706763) 12:30:57:181 CTIOS1-ctios Trace: >>CG:[call.5000.2130706763]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706763 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2264 MsgID:eCallClearedEvent DvrKey:call.5000.2130706763) 12:30:57:181 CTIOS1-ctios Trace: >>CG:[call.5000.2130706763]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706763 ConnDevIDTyp:1 ConnDevID:99941 MsgID:eCallEndEvent DvrKey:call.5000.2130706763) 12:30:57:181 CTIOS1-ctios Trace: Removed CallConnection(99941.1). 12:30:57:181 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706763 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:30:57:181 CTIOS1-ctios Trace: >>CG:[call.5000.35287736]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287736 ConnDevIDTyp:1 ConnDevID:99941 MsgID:eCallEndEvent DvrKey:call.5000.35287736) 12:30:57:181 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287736 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:30:57:181 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:1) 12:30:57:181 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:31:01:289 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][call.5000.35287197.2192]:eSingleStepTransferRequest 12:31:01:306 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2194.3.0) for device 2192. 12:31:01:307 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2194.3.0) for device 2192. 12:31:01:319 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2192.2194.3 HldgDevID:2192 MsgID:eCallHeldEvent DvrKey:call.5000.35287197 HldgDevIDFull:2192.2194.3) 12:31:01:319 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2194.3.0). 12:31:01:319 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:01:319 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3c0008) 12:31:01:320 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:01:320 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(3c0008) 12:31:01:320 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]: eCallHeldEvent,Msk(3c0008) 12:31:01:320 CTIOS1-ctios Trace: >>CG:[call.5000.2130706764]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706764 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:2192 Dialed#:2193 ConnDevID:2192.2194.3 MsgID:eCallBeginEvent DvrKey:call.5000.2130706764 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519060))) 12:31:01:320 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706764 12:31:01:320 CTIOS1-ctios Trace: >>CG:[call.5000.2130706764]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706764 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2192.2194.3 CallngDevID:2192 CalldDevID:2192 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706764 CallngDevIDFull:2192.2194.3 CalldDevIDFull:2192.2193.2) 12:31:01:320 CTIOS1-ctios Trace: [call.5000.2130706764] CallConnection(2192.2194.3.0) found DeviceID(2192) AgentID(278). 12:31:01:320 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:31:01:320 CTIOS1-ctios Trace: Added CallConnection(2192.2194.3.0). 12:31:01:320 CTIOS1-ctios Trace: [call.5000.2130706764]::CreateCallConnection(): CallConnection(2192.2194.3.0) created successfully. 12:31:01:320 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706764.2192]:eCallOriginatedEvent 12:31:01:320 CTIOS1-ctios Trace: >>CG:[call.5000.2130706764]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706764 CallTyp:38 ConnDevIDTyp:0 NewConnCID:2130706764 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:56485 DNIS:2193 ConnDevID:2192.2194.3 NewConnDevID:2192.2194.3 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706764) 12:31:01:320 CTIOS1-ctios Trace: >>CG:[call.5000.2130706764]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706764 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2192.2194.3 AlrtgDevID:(null) CallngDevID:2192 CalldDevID:2192 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706764 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:2192.2194.3 CalldDevIDFull:2192.2193.2) 12:31:01:320 CTIOS1-ctios Trace: [call.5000.2130706764] Found CallConnection(2192.2194.3.0) for device 2192. 12:31:01:320 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:01:320 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:01:320 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3c0008) 12:31:01:321 CTIOS1-ctios Trace: >>CG:[call.5000.2130706764]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706764 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:78 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2192.2194.3 AlrtgDevID:2192 CallngDevID:2192 CalldDevID:2192 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706764 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:2192.2193.2 CallngDevIDFull:2192.2194.3 CalldDevIDFull:2192.2193.2) 12:31:01:321 CTIOS1-ctios Trace: [call.5000.2130706764] Found CallConnection(2192.2194.3.0) for device 2192. 12:31:01:321 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:01:321 CTIOS1-ctios Trace: [call.5000.2130706764.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:31:01:321 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:01:321 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:01:321 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3c0008) 12:31:01:321 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706764.2192]:eCallDataUpdateEvent 12:31:01:321 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(3c0008) 12:31:01:321 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287197 NumParties:1 SecDevIDTyp:0 SecCID:2130706764 TfrgDevTyp:78 TfrdDevTyp:78 LineHdl:1 LineTyp:10 SGPri:0 MonID:0 PriDevID:56485 SecDevID:2192 TfrgDevID:2192 TfrdDevID:2192 MsgID:eCallTransferredEvent DvrKey:call.5000.35287197 SecDevIDFull:2192.2194.3 TfrgDevIDFull:2192.2194.3 TfrdDevIDFull:2192.2193.2ConnectedParty[1]:(ConnPtyCID:35287197 ConnPtyDevIDTyp:1 ConnPtyDevID:56485)) 12:31:01:321 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706764.2192]:eCallDeliveredEvent(LCS:Unknown),Msk(0) 12:31:01:321 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2194.3.0). 12:31:01:321 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:01:321 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:31:01:321 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706764.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:31:01:321 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:01:321 CTIOS1-ctios Trace: [call.5000.2130706764.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:31:01:321 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:01:321 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(3c0008) 12:31:01:321 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706764.2192]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 12:31:01:321 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:31:01:321 CTIOS1-ctios Trace: >>CG:[call.5000.2130706764]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287197 NumParties:1 SecDevIDTyp:0 SecCID:2130706764 TfrgDevTyp:78 TfrdDevTyp:78 LineHdl:1 LineTyp:10 SGPri:0 MonID:0 PriDevID:56485 SecDevID:2192 TfrgDevID:2192 TfrdDevID:2192 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706764 SecDevIDFull:2192.2194.3 TfrgDevIDFull:2192.2194.3 TfrdDevIDFull:2192.2193.2ConnectedParty[1]:(ConnPtyCID:35287197 ConnPtyDevIDTyp:1 ConnPtyDevID:56485)) 12:31:01:321 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706764.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:31:01:321 CTIOS1-ctios Trace: [call.5000.2130706764]::FindTransferCommonDeviceID Found Transferring Device [2192] on both [call.5000.35287197] and [call.5000.2130706764]. 12:31:01:321 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2194.3.0). 12:31:01:321 CTIOS1-ctios Trace: [call.5000.2130706764] Found CallConnection(2192.2194.3.0). 12:31:01:321 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:01:321 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:31:01:321 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:01:321 CTIOS1-ctios Trace: [call.5000.2130706764.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:31:01:321 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:1 ConnDevID:56485 MsgID:eCallEndEvent DvrKey:call.5000.35287197) 12:31:01:321 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallTransferredEvent,Msk(3f0001) 12:31:01:321 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:01:321 CTIOS1-ctios Trace: >>CG:[call.5000.2130706764]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706764 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287197 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2192.2194.3 NewConnDevID:2192.2194.3 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706764) 12:31:01:321 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2192.2194.3 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197) 12:31:01:321 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:01:321 CTIOS1-ctios Trace: [call.5000.2130706764.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:31:01:321 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2194.3.0). 12:31:01:321 CTIOS1-ctios Trace: Removed CallConnection(2192.2194.3.0). 12:31:01:321 CTIOS1-ctios Trace: Added CallConnection(56485.1). 12:31:01:321 CTIOS1-ctios Trace: [call.5000.2130706764] Moved CallConnection[56485.1] from [call.5000.35287197] to [call.5000.2130706764]. 12:31:01:321 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:2192 ConnDevID:56485 NewConnDevID:56485 RCallKeyDay:151064 RCallKeyCID:1232 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517287)) ICMEntUniqID:icm.151064.1232 RCallKeySeq#:8) 12:31:01:321 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:01:321 CTIOS1-ctios Trace: [call.5000.2130706764.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0x3f0001) 12:31:01:322 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:01:322 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:31:01:322 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706764.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:31:01:322 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallTransferredEvent,Msk(3f0001) 12:31:01:322 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706764.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:31:01:322 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287197 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:31:01:322 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallEndEvent 12:31:01:322 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706764.2192]:eButtonEnablementMaskChange,Msk(3f0001) 12:31:01:322 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706764.2192]:eCallTransferredEvent,Msk(3f0001) 12:31:01:322 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.2130706764.2192]:eCallDataUpdateEvent,Msk(3f0001) 12:31:01:322 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(3f0001) 12:31:01:322 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(3f0001) 12:31:01:330 CTIOS1-ctios Trace: >>CG:[call.5000.35287197.2192]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35287197 NewConnDevIDTyp:0 NewConnDevID:2192.2194.3 UniqObjID:call.5000.35287197.2192 MsgID:eTransferCallConf TgtCILClntID:bancomer17-3864-3396) 12:31:01:330 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eTransferCallConf,Msk(3f0001) 12:31:02:505 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:56485 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197 ecc:(...)) 12:31:02:506 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:1 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2192.2193.2 CallngDevID:56485 CalldDevID:2192 LstRedirDevID:(null) AnsDevID:2192 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287197 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:2192.2193.2) 12:31:02:506 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(56485.1). 12:31:02:506 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2194.3.0). 12:31:02:506 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:02:506 CTIOS1-ctios Trace: [call.5000.35287197.2192] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2192), Button Mask(0xbf01a6) 12:31:02:506 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:02:506 CTIOS1-ctios Trace: [call.5000.35287197.56485] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(56485), Button Mask(0xbf01a6) 12:31:02:506 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(3f0001) 12:31:02:507 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eButtonEnablementMaskChange,Msk(bf01a6) 12:31:02:507 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallEstablishedEvent,Msk(bf01a6) 12:31:02:510 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0) for device 2192. 12:31:02:518 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0) for device 2192. 12:31:02:528 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][call.5000.35287197.2192]:eSetCallDataRequest 12:31:02:533 CTIOS1-ctios Trace: >>CG:[call.5000.35287197.2192]:eSetCallDataConf(UniqObjID:call.5000.35287197.2192 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3864-3396) 12:31:05:342 CTIOS1-ctios Trace: [call.5000.35287762] Found CallConnection(4036.0) for device 4036. 12:31:05:343 CTIOS1-ctios Trace: [call.5000.35287762] Found CallConnection(4036.0) for device 4036. 12:31:05:370 CTIOS1-ctios Trace: >>CG:[call.5000.35287762]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287762 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4036 RelDevID:4036 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287762) 12:31:05:371 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:05:371 CTIOS1-ctios Trace: >>CG:[call.5000.35287762]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287762 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4566430070 RelDevID:4566430070 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287762) 12:31:05:371 CTIOS1-ctios Trace: >>CG:[call.5000.35287762]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287762 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4566430070 MsgID:eCallClearedEvent DvrKey:call.5000.35287762) 12:31:05:371 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287762.4036]:eCallConnectionClearedEvent,Msk(3c0000) 12:31:05:371 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287762.4036]:eCallConnectionClearedEvent,Msk(3c0000) 12:31:05:371 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287762.4036]:eCallClearedEvent,Msk(3c0000) 12:31:05:373 CTIOS1-ctios Trace: >>CG:[call.5000.35287762]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287762 ConnDevIDTyp:1 ConnDevID:4566430070 MsgID:eCallEndEvent DvrKey:call.5000.35287762) 12:31:05:373 CTIOS1-ctios Trace: Removed CallConnection(4566430070.1). 12:31:05:373 CTIOS1-ctios Trace: Removed CallConnection(4036.0). 12:31:05:373 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287762 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:31:05:373 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:1) 12:31:05:373 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:31:05:373 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287762.4036]:eCallEndEvent 12:31:05:373 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:31:06:694 CTIOS1-ctios Trace: ->RCV[bancomer51-3952-4040 a=215][call.5000.35287520.2033]:eSetCallDataRequest 12:31:06:701 CTIOS1-ctios Trace: >>CG:[call.5000.35287520]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287520 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287520 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000163 NewConnDevID:88000163 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287520 ecc:(...)) 12:31:06:701 CTIOS1-ctios Trace: >>CG:[call.5000.35287520.2033]:eSetCallDataConf(UniqObjID:call.5000.35287520.2033 MsgID:eSetCallDataConf TgtCILClntID:bancomer51-3952-4040) 12:31:06:701 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eCallDataUpdateEvent,Msk(68bf01a6) 12:31:06:730 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:31:06:732 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:31:06:736 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:31:06:736 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:06:737 CTIOS1-ctios Trace: >>CG:[call.5000.35287920]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287920 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287920 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8181555710 NewConnDevID:8181555710 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287920 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519066))) 12:31:06:737 CTIOS1-ctios Trace: >>CG:[call.5000.35287920]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287920 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4111 CallngDevID:8181555710 CalldDevID:4111 LstRedirDevID:(null) AnsDevID:4111 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287920 Trnk#:0 TrnkGrp#:0) 12:31:06:737 CTIOS1-ctios Trace: [call.5000.35287920] Found CallConnection(8181555710.1). 12:31:06:737 CTIOS1-ctios Trace: [call.5000.35287920] Found CallConnection(8181555710.1). 12:31:06:737 CTIOS1-ctios Trace: [call.5000.35287920.8181555710] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8181555710), Button Mask(0xbf01a6) 12:31:06:738 CTIOS1-ctios Trace: [call.5000.35287920.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:31:06:738 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:31:06:738 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:31:06:738 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:31:06:738 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]:eCallDataUpdateEvent,Msk(683f0001) 12:31:06:738 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:31:06:738 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:31:06:738 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:31:06:738 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]:eCallEstablishedEvent,Msk(68bf01a6) 12:31:06:763 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:31:06:764 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:31:06:766 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4111.4112.2 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.35287861 HldgDevIDFull:4111.4112.2) 12:31:06:766 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0). 12:31:06:766 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:31:06:766 CTIOS1-ctios Trace: [call.5000.35287920.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:31:06:766 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:31:06:766 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:31:06:766 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]: eCallHeldEvent,Msk(28bf000a) 12:31:06:774 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287920.4111]:eSetCallDataRequest 12:31:06:776 CTIOS1-ctios Trace: [call.5000.35287920] Found CallConnection(4111.0) for device 4111. 12:31:06:777 CTIOS1-ctios Trace: [call.5000.35287920] Found CallConnection(4111.0) for device 4111. 12:31:06:781 CTIOS1-ctios Trace: >>CG:[call.5000.35287920]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287920 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287920 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8181555710 NewConnDevID:8181555710 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287920 ecc:(...)) 12:31:06:781 CTIOS1-ctios Trace: >>CG:[call.5000.35287920.4111]:eSetCallDataConf(UniqObjID:call.5000.35287920.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:31:06:781 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]:eCallDataUpdateEvent,Msk(68bf01a6) 12:31:07:027 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:31:07:028 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:31:07:415 CTIOS1-ctios Trace: ->RCV[bancomer51-3952-4040 a=215][call.5000.35287520.2033]:eSingleStepTransferRequest 12:31:07:435 CTIOS1-ctios Trace: >>CG:[call.5000.35287520]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287520 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287520 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000163 NewConnDevID:88000163 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287520 ecc:(...)) 12:31:07:436 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eCallDataUpdateEvent,Msk(68bf01a6) 12:31:07:448 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:31:07:448 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0) for device 2033. 12:31:07:448 CTIOS1-ctios Trace: >>CG:[call.5000.35287520.2033]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287520.2033 MsgID:eTransferCallConf TgtCILClntID:bancomer51-3952-4040) 12:31:07:448 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eTransferCallConf,Msk(68bf01a6) 12:31:07:449 CTIOS1-ctios Trace: >>CG:[call.5000.2130706765]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706765 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2090 DNIS:3000 CallrEntrDig:3000 ConnDevID:2033 RCallKeyDay:151064 RCallKeyCID:1305 MsgID:eCallBeginEvent DvrKey:call.5000.2130706765 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518113)) ICMEntUniqID:icm.151064.1305 RCallKeySeq#:3) 12:31:07:449 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706765 12:31:07:449 CTIOS1-ctios Trace: >>CG:[call.5000.35287520]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287520 NumParties:1 SecDevIDTyp:0 SecCID:2130706765 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:88000163 SecDevID:2033 TfrgDevID:2033 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287520ConnectedParty[1]:(ConnPtyCID:35287520 ConnPtyDevIDTyp:1 ConnPtyDevID:88000163)) 12:31:07:449 CTIOS1-ctios Trace: >>CG:[call.5000.2130706765]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287520 NumParties:1 SecDevIDTyp:0 SecCID:2130706765 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:88000163 SecDevID:2033 TfrgDevID:2033 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706765ConnectedParty[1]:(ConnPtyCID:35287520 ConnPtyDevIDTyp:1 ConnPtyDevID:88000163)) 12:31:07:449 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0). 12:31:07:449 CTIOS1-ctios Trace: >>CG:[call.5000.2130706765]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706765 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706765 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2033 NewConnDevID:88000163 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706765) 12:31:07:450 CTIOS1-ctios Trace: [call.5000.2130706765]::FindTransferCommonDeviceID Calls [call.5000.35287520] and [call.5000.2130706765] do not appear to have a common Device. Tranferring Device [2033] is set as common device 12:31:07:450 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0). 12:31:07:450 CTIOS1-ctios Trace: [call.5000.35287520] Found CallConnection(2033.0). 12:31:07:450 CTIOS1-ctios Trace: Removed CallConnection(2033.0). 12:31:07:450 CTIOS1-ctios Trace: Added CallConnection(88000163.1). 12:31:07:450 CTIOS1-ctios Trace: [call.5000.2130706765] Moved CallConnection[88000163.1] from [call.5000.35287520] to [call.5000.2130706765]. 12:31:07:450 CTIOS1-ctios Trace: >>CG:[call.5000.2130706765]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706765 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000163 RelDevID:88000163 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706765) 12:31:07:450 CTIOS1-ctios Trace: >>CG:[call.5000.2130706765]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706765 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2033 MsgID:eCallClearedEvent DvrKey:call.5000.2130706765) 12:31:07:450 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eCallTransferredEvent,Msk(68bf01a6) 12:31:07:450 CTIOS1-ctios Trace: >>CG:[call.5000.2130706765]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706765 ConnDevIDTyp:1 ConnDevID:88000163 MsgID:eCallEndEvent DvrKey:call.5000.2130706765) 12:31:07:450 CTIOS1-ctios Trace: Removed CallConnection(88000163.1). 12:31:07:450 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706765 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:31:07:450 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eCallTransferredEvent,Msk(68bf01a6) 12:31:07:450 CTIOS1-ctios Trace: >>CG:[call.5000.35287520]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287520 ConnDevIDTyp:1 ConnDevID:88000163 MsgID:eCallEndEvent DvrKey:call.5000.35287520) 12:31:07:450 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287520 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:31:07:450 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35287520.2033]:eCallEndEvent 12:31:07:450 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:1) 12:31:07:450 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:31:07:450 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:31:11:314 CTIOS1-ctios Trace: ->RCV[bancomer51-3952-4040 a=215][agent.5000.215]:eSetAgentStateRequest(eNotReady) 12:31:11:326 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:31:11:327 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:31:11:327 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:31:11:327 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eSetAgentStateConf(UniqObjID:agent.5000.215 MsgID:eSetAgentStateConf TgtCILClntID:bancomer51-3952-4040) 12:31:11:327 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eSetAgentStateConf 12:31:14:326 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2279 ANI:99598 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1371 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1371 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1735) 12:31:14:326 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][]:eAgentPrecallEvent 12:31:14:330 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:31:14:330 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:14:330 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eReserved),Msk(0) 12:31:14:403 CTIOS1-ctios Trace: >>CG:[call.5000.35287949]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287949 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:99598 DNIS:2279 Dialed#:3009 ConnDevID:99598 RCallKeyDay:151064 RCallKeyCID:1371 MsgID:eCallBeginEvent DvrKey:call.5000.35287949 ecc:(...) ICMEntUniqID:icm.151064.1371 RCallKeySeq#:2) 12:31:14:403 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287949 12:31:14:403 CTIOS1-ctios Trace: >>CG:[call.5000.35287949]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287949 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:99598 AlrtgDevID:(null) CallngDevID:99598 CalldDevID:2279 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287949 Trnk#:0 TrnkGrp#:0) 12:31:14:403 CTIOS1-ctios Trace: [call.5000.35287949]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 99598. 12:31:14:403 CTIOS1-ctios Trace: CallConnection(99598.1) created AgentObject (Device) for DeviceID(99598). 12:31:14:403 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:31:14:403 CTIOS1-ctios Trace: Added CallConnection(99598.1). 12:31:14:403 CTIOS1-ctios Trace: [call.5000.35287949]::CreateCallConnection(): CallConnection(99598.1) created successfully. 12:31:14:403 CTIOS1-ctios Trace: >>CG:[call.5000.35287949]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287949 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:99598 AlrtgDevID:2279 CallngDevID:99598 CalldDevID:2279 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287949 Trnk#:0 TrnkGrp#:0) 12:31:14:403 CTIOS1-ctios Trace: [call.5000.35287949] Found CallConnection(99598.1) for device 99598. 12:31:14:403 CTIOS1-ctios Trace: [call.5000.35287949]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2279. 12:31:14:403 CTIOS1-ctios Trace: [call.5000.35287949] CallConnection(99598.1) found DeviceID(2279) AgentID(262). 12:31:14:403 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:31:14:403 CTIOS1-ctios Trace: Added CallConnection(99598.1). 12:31:14:403 CTIOS1-ctios Trace: [call.5000.35287949]::CreateCallConnection(): CallConnection(99598.1) created successfully. 12:31:14:404 CTIOS1-ctios Trace: [call.5000.35287949.2279] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2279), Button Mask(0x683f0001) 12:31:14:404 CTIOS1-ctios Trace: [call.5000.35287949.2279] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:31:14:404 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287949.2279]:eCallBeginEvent 12:31:14:404 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287949.2279]:eButtonEnablementMaskChange,Msk(683f0001) 12:31:14:404 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287949.2279]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:31:14:410 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:31:14:410 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:14:410 CTIOS1-ctios Trace: >>CG:[call.5000.35287949]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287949 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287949 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:99598 NewConnDevID:99598 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287949 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519073))) 12:31:14:410 CTIOS1-ctios Trace: >>CG:[call.5000.35287949]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287949 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2279 CallngDevID:99598 CalldDevID:2279 LstRedirDevID:(null) AnsDevID:2279 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287949 Trnk#:0 TrnkGrp#:0) 12:31:14:410 CTIOS1-ctios Trace: [call.5000.35287949] Found CallConnection(99598.1). 12:31:14:410 CTIOS1-ctios Trace: [call.5000.35287949] Found CallConnection(99598.1). 12:31:14:410 CTIOS1-ctios Trace: [call.5000.35287949.99598] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(99598), Button Mask(0xbf01a6) 12:31:14:410 CTIOS1-ctios Trace: [call.5000.35287949.2279] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2279), Button Mask(0x68bf01a6) 12:31:14:410 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eTalking),Msk(0) 12:31:14:411 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287949.2279]:eCallDataUpdateEvent,Msk(683f0001) 12:31:14:411 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287949.2279]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:31:14:411 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287949.2279]:eCallEstablishedEvent,Msk(68bf01a6) 12:31:14:467 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][call.5000.35287949.2279]:eSetCallDataRequest 12:31:14:472 CTIOS1-ctios Trace: >>CG:[call.5000.35287949]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287949 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287949 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:99598 NewConnDevID:99598 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287949 ecc:(...)) 12:31:14:472 CTIOS1-ctios Trace: >>CG:[call.5000.35287949.2279]:eSetCallDataConf(UniqObjID:call.5000.35287949.2279 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2496-3404) 12:31:14:473 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287949.2279]:eCallDataUpdateEvent,Msk(68bf01a6) 12:31:14:954 CTIOS1-ctios Trace: [call.5000.35287949] Found CallConnection(2279.0) for device 2279. 12:31:14:961 CTIOS1-ctios Trace: [call.5000.35287949] Found CallConnection(2279.0) for device 2279. 12:31:20:155 CTIOS1-ctios Trace: [call.5000.35287931] Found CallConnection(4009.0) for device 4009. 12:31:20:156 CTIOS1-ctios Trace: [call.5000.35287931] Found CallConnection(4009.0) for device 4009. 12:31:20:161 CTIOS1-ctios Trace: >>CG:[call.5000.35287931]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287931 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4009 RelDevID:4009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287931) 12:31:20:161 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:20:161 CTIOS1-ctios Trace: >>CG:[call.5000.35287931]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287931 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8777724284 RelDevID:8777724284 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287931) 12:31:20:161 CTIOS1-ctios Trace: >>CG:[call.5000.35287931]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287931 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8777724284 MsgID:eCallClearedEvent DvrKey:call.5000.35287931) 12:31:20:161 CTIOS1-ctios Trace: >>CG:[call.5000.35287931]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287931 ConnDevIDTyp:1 ConnDevID:8777724284 MsgID:eCallEndEvent DvrKey:call.5000.35287931) 12:31:20:161 CTIOS1-ctios Trace: Removed CallConnection(8777724284.1). 12:31:20:161 CTIOS1-ctios Trace: Removed CallConnection(4009.0). 12:31:20:161 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287931 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:31:20:161 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:1) 12:31:20:161 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:31:29:721 CTIOS1-ctios Trace: >>CG:[call.5000.35287759]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287759 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287759 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:72 NewConnDevID:72 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287759 ecc:(...)) 12:31:29:738 CTIOS1-ctios Trace: [call.5000.35287759] Found CallConnection(2306.0) for device 2306. 12:31:29:739 CTIOS1-ctios Trace: [call.5000.35287759] Found CallConnection(2306.0) for device 2306. 12:31:29:741 CTIOS1-ctios Trace: >>CG:[call.5000.2130706766]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706766 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:72 DNIS:3000 CallrEntrDig:3000 ConnDevID:2306 RCallKeyDay:151064 RCallKeyCID:1343 MsgID:eCallBeginEvent DvrKey:call.5000.2130706766 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518626)) ICMEntUniqID:icm.151064.1343 RCallKeySeq#:3) 12:31:29:741 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706766 12:31:29:741 CTIOS1-ctios Trace: >>CG:[call.5000.35287759]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287759 NumParties:1 SecDevIDTyp:0 SecCID:2130706766 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:72 SecDevID:2306 TfrgDevID:2306 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287759ConnectedParty[1]:(ConnPtyCID:35287759 ConnPtyDevIDTyp:1 ConnPtyDevID:72)) 12:31:29:741 CTIOS1-ctios Trace: [call.5000.35287759] Found CallConnection(2306.0). 12:31:29:741 CTIOS1-ctios Trace: >>CG:[call.5000.2130706766]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287759 NumParties:1 SecDevIDTyp:0 SecCID:2130706766 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:72 SecDevID:2306 TfrgDevID:2306 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706766ConnectedParty[1]:(ConnPtyCID:35287759 ConnPtyDevIDTyp:1 ConnPtyDevID:72)) 12:31:29:741 CTIOS1-ctios Trace: [call.5000.2130706766]::FindTransferCommonDeviceID Calls [call.5000.35287759] and [call.5000.2130706766] do not appear to have a common Device. Tranferring Device [2306] is set as common device 12:31:29:741 CTIOS1-ctios Trace: [call.5000.35287759] Found CallConnection(2306.0). 12:31:29:741 CTIOS1-ctios Trace: [call.5000.35287759] Found CallConnection(2306.0). 12:31:29:741 CTIOS1-ctios Trace: Removed CallConnection(2306.0). 12:31:29:741 CTIOS1-ctios Trace: Added CallConnection(72.1). 12:31:29:741 CTIOS1-ctios Trace: [call.5000.2130706766] Moved CallConnection[72.1] from [call.5000.35287759] to [call.5000.2130706766]. 12:31:29:741 CTIOS1-ctios Trace: >>CG:[call.5000.2130706766]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706766 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706766 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2306 NewConnDevID:72 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706766) 12:31:29:742 CTIOS1-ctios Trace: >>CG:[call.5000.2130706766]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706766 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:72 RelDevID:72 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706766) 12:31:29:742 CTIOS1-ctios Trace: >>CG:[call.5000.2130706766]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706766 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2306 MsgID:eCallClearedEvent DvrKey:call.5000.2130706766) 12:31:29:742 CTIOS1-ctios Trace: >>CG:[call.5000.2130706766]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706766 ConnDevIDTyp:1 ConnDevID:72 MsgID:eCallEndEvent DvrKey:call.5000.2130706766) 12:31:29:742 CTIOS1-ctios Trace: Removed CallConnection(72.1). 12:31:29:742 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706766 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:31:29:742 CTIOS1-ctios Trace: >>CG:[call.5000.35287759]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287759 ConnDevIDTyp:1 ConnDevID:72 MsgID:eCallEndEvent DvrKey:call.5000.35287759) 12:31:29:742 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287759 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:31:29:742 CTIOS1-ctios Trace: >>CG:[agent.5000.347]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5171 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2306 AGID:347 AGInstr:2306 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.347 AGAvailStatus:1) 12:31:29:742 CTIOS1-ctios Trace: [agent.5000.347] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:31:35:807 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4087 ANI:4383830720 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1372 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1372 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1739) 12:31:35:807 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][]:eAgentPrecallEvent 12:31:35:810 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:31:35:810 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:35:810 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eReserved),Msk(0) 12:31:35:923 CTIOS1-ctios Trace: >>CG:[call.5000.35287952]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287952 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4383830720 DNIS:4087 Dialed#:3021 ConnDevID:4383830720 RCallKeyDay:151064 RCallKeyCID:1372 MsgID:eCallBeginEvent DvrKey:call.5000.35287952 ecc:(...) ICMEntUniqID:icm.151064.1372 RCallKeySeq#:2) 12:31:35:923 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287952 12:31:35:924 CTIOS1-ctios Trace: >>CG:[call.5000.35287952]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287952 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4383830720 AlrtgDevID:(null) CallngDevID:4383830720 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287952 Trnk#:0 TrnkGrp#:0) 12:31:35:924 CTIOS1-ctios Trace: [call.5000.35287952]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4383830720. 12:31:35:924 CTIOS1-ctios Trace: CallConnection(4383830720.1) created AgentObject (Device) for DeviceID(4383830720). 12:31:35:924 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:31:35:924 CTIOS1-ctios Trace: Added CallConnection(4383830720.1). 12:31:35:924 CTIOS1-ctios Trace: [call.5000.35287952]::CreateCallConnection(): CallConnection(4383830720.1) created successfully. 12:31:35:925 CTIOS1-ctios Trace: >>CG:[call.5000.35287952]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287952 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4383830720 AlrtgDevID:4087 CallngDevID:4383830720 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287952 Trnk#:0 TrnkGrp#:0) 12:31:35:925 CTIOS1-ctios Trace: [call.5000.35287952] Found CallConnection(4383830720.1) for device 4383830720. 12:31:35:925 CTIOS1-ctios Trace: [call.5000.35287952]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4087. 12:31:35:925 CTIOS1-ctios Trace: [call.5000.35287952] CallConnection(4383830720.1) found DeviceID(4087) AgentID(429). 12:31:35:925 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:31:35:925 CTIOS1-ctios Trace: Added CallConnection(4383830720.1). 12:31:35:925 CTIOS1-ctios Trace: [call.5000.35287952]::CreateCallConnection(): CallConnection(4383830720.1) created successfully. 12:31:35:926 CTIOS1-ctios Trace: [call.5000.35287952.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683f0001) 12:31:35:926 CTIOS1-ctios Trace: [call.5000.35287952.4087] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:31:35:926 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]:eCallBeginEvent 12:31:35:926 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]:eButtonEnablementMaskChange,Msk(683f0001) 12:31:35:926 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:31:36:008 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:31:36:008 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:36:008 CTIOS1-ctios Trace: >>CG:[call.5000.35287952]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287952 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287952 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4383830720 NewConnDevID:4383830720 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287952 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519095))) 12:31:36:009 CTIOS1-ctios Trace: >>CG:[call.5000.35287952]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287952 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:4383830720 CalldDevID:4087 LstRedirDevID:(null) AnsDevID:4087 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287952 Trnk#:0 TrnkGrp#:0) 12:31:36:009 CTIOS1-ctios Trace: [call.5000.35287952] Found CallConnection(4383830720.1). 12:31:36:009 CTIOS1-ctios Trace: [call.5000.35287952] Found CallConnection(4383830720.1). 12:31:36:009 CTIOS1-ctios Trace: [call.5000.35287952.4383830720] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4383830720), Button Mask(0xbf01a6) 12:31:36:009 CTIOS1-ctios Trace: [call.5000.35287952.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf01a6) 12:31:36:009 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:31:36:009 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]:eCallDataUpdateEvent,Msk(683f0001) 12:31:36:009 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:31:36:010 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]:eCallEstablishedEvent,Msk(68bf01a6) 12:31:36:042 CTIOS1-ctios Trace: [call.5000.35287952] Found CallConnection(4087.0) for device 4087. 12:31:36:042 CTIOS1-ctios Trace: [call.5000.35287952] Found CallConnection(4087.0) for device 4087. 12:31:36:054 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35287952.4087]:eSetCallDataRequest 12:31:36:059 CTIOS1-ctios Trace: >>CG:[call.5000.35287952]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287952 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287952 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4383830720 NewConnDevID:4383830720 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287952 ecc:(...)) 12:31:36:060 CTIOS1-ctios Trace: >>CG:[call.5000.35287952.4087]:eSetCallDataConf(UniqObjID:call.5000.35287952.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:31:36:060 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]:eCallDataUpdateEvent,Msk(68bf01a6) 12:31:41:608 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4036 ANI:6394727099 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1374 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1374 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1741) 12:31:41:608 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][]:eAgentPrecallEvent 12:31:41:611 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:31:41:611 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:41:611 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eReserved),Msk(0) 12:31:41:724 CTIOS1-ctios Trace: >>CG:[call.5000.35287955]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287955 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6394727099 DNIS:4036 Dialed#:3021 ConnDevID:6394727099 RCallKeyDay:151064 RCallKeyCID:1374 MsgID:eCallBeginEvent DvrKey:call.5000.35287955 ecc:(...) ICMEntUniqID:icm.151064.1374 RCallKeySeq#:2) 12:31:41:724 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287955 12:31:41:725 CTIOS1-ctios Trace: >>CG:[call.5000.35287955]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287955 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6394727099 AlrtgDevID:(null) CallngDevID:6394727099 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287955 Trnk#:0 TrnkGrp#:0) 12:31:41:725 CTIOS1-ctios Trace: [call.5000.35287955]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6394727099. 12:31:41:725 CTIOS1-ctios Trace: CallConnection(6394727099.1) created AgentObject (Device) for DeviceID(6394727099). 12:31:41:725 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:31:41:725 CTIOS1-ctios Trace: Added CallConnection(6394727099.1). 12:31:41:725 CTIOS1-ctios Trace: [call.5000.35287955]::CreateCallConnection(): CallConnection(6394727099.1) created successfully. 12:31:41:726 CTIOS1-ctios Trace: >>CG:[call.5000.35287955]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287955 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6394727099 AlrtgDevID:4036 CallngDevID:6394727099 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287955 Trnk#:0 TrnkGrp#:0) 12:31:41:726 CTIOS1-ctios Trace: [call.5000.35287955] Found CallConnection(6394727099.1) for device 6394727099. 12:31:41:726 CTIOS1-ctios Trace: [call.5000.35287955]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4036. 12:31:41:726 CTIOS1-ctios Trace: [call.5000.35287955] CallConnection(6394727099.1) found DeviceID(4036) AgentID(412). 12:31:41:726 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:31:41:726 CTIOS1-ctios Trace: Added CallConnection(6394727099.1). 12:31:41:726 CTIOS1-ctios Trace: [call.5000.35287955]::CreateCallConnection(): CallConnection(6394727099.1) created successfully. 12:31:41:726 CTIOS1-ctios Trace: [call.5000.35287955.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683f0001) 12:31:41:726 CTIOS1-ctios Trace: [call.5000.35287955.4036] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:31:41:726 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287955.4036]:eCallBeginEvent 12:31:41:727 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287955.4036]:eButtonEnablementMaskChange,Msk(683f0001) 12:31:41:727 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287955.4036]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:31:41:807 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:31:41:807 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:41:807 CTIOS1-ctios Trace: >>CG:[call.5000.35287955]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287955 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287955 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6394727099 NewConnDevID:6394727099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287955 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519101))) 12:31:41:808 CTIOS1-ctios Trace: >>CG:[call.5000.35287955]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287955 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4036 CallngDevID:6394727099 CalldDevID:4036 LstRedirDevID:(null) AnsDevID:4036 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287955 Trnk#:0 TrnkGrp#:0) 12:31:41:808 CTIOS1-ctios Trace: [call.5000.35287955] Found CallConnection(6394727099.1). 12:31:41:808 CTIOS1-ctios Trace: [call.5000.35287955] Found CallConnection(6394727099.1). 12:31:41:808 CTIOS1-ctios Trace: [call.5000.35287955.6394727099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6394727099), Button Mask(0xbf01a6) 12:31:41:808 CTIOS1-ctios Trace: [call.5000.35287955.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf01a6) 12:31:41:808 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:31:41:808 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287955.4036]:eCallDataUpdateEvent,Msk(683f0001) 12:31:41:808 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287955.4036]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:31:41:808 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287955.4036]:eCallEstablishedEvent,Msk(68bf01a6) 12:31:41:823 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35287955.4036]:eSetCallDataRequest 12:31:41:829 CTIOS1-ctios Trace: >>CG:[call.5000.35287955]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287955 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287955 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6394727099 NewConnDevID:6394727099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287955 ecc:(...)) 12:31:41:829 CTIOS1-ctios Trace: >>CG:[call.5000.35287955.4036]:eSetCallDataConf(UniqObjID:call.5000.35287955.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:31:41:829 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287955.4036]:eCallDataUpdateEvent,Msk(68bf01a6) 12:31:41:840 CTIOS1-ctios Trace: [call.5000.35287955] Found CallConnection(4036.0) for device 4036. 12:31:41:840 CTIOS1-ctios Trace: [call.5000.35287955] Found CallConnection(4036.0) for device 4036. 12:31:42:672 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2066 ANI:14075 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1375 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1375 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1742) 12:31:42:672 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][]:eAgentPrecallEvent 12:31:42:678 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:0) 12:31:42:678 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:42:679 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eReserved),Msk(0) 12:31:42:751 CTIOS1-ctios Trace: >>CG:[call.5000.35287958]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287958 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:14075 DNIS:2066 Dialed#:3009 ConnDevID:14075 RCallKeyDay:151064 RCallKeyCID:1375 MsgID:eCallBeginEvent DvrKey:call.5000.35287958 ecc:(...) ICMEntUniqID:icm.151064.1375 RCallKeySeq#:2) 12:31:42:751 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287958 12:31:42:751 CTIOS1-ctios Trace: >>CG:[call.5000.35287958]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287958 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:14075 AlrtgDevID:(null) CallngDevID:14075 CalldDevID:2066 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287958 Trnk#:0 TrnkGrp#:0) 12:31:42:751 CTIOS1-ctios Trace: [call.5000.35287958]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 14075. 12:31:42:751 CTIOS1-ctios Trace: CallConnection(14075.1) created AgentObject (Device) for DeviceID(14075). 12:31:42:751 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:31:42:751 CTIOS1-ctios Trace: Added CallConnection(14075.1). 12:31:42:751 CTIOS1-ctios Trace: [call.5000.35287958]::CreateCallConnection(): CallConnection(14075.1) created successfully. 12:31:42:751 CTIOS1-ctios Trace: >>CG:[call.5000.35287958]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287958 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:14075 AlrtgDevID:2066 CallngDevID:14075 CalldDevID:2066 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287958 Trnk#:0 TrnkGrp#:0) 12:31:42:751 CTIOS1-ctios Trace: [call.5000.35287958] Found CallConnection(14075.1) for device 14075. 12:31:42:751 CTIOS1-ctios Trace: [call.5000.35287958]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2066. 12:31:42:751 CTIOS1-ctios Trace: [call.5000.35287958] CallConnection(14075.1) found DeviceID(2066) AgentID(335). 12:31:42:751 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:31:42:751 CTIOS1-ctios Trace: Added CallConnection(14075.1). 12:31:42:751 CTIOS1-ctios Trace: [call.5000.35287958]::CreateCallConnection(): CallConnection(14075.1) created successfully. 12:31:42:751 CTIOS1-ctios Trace: [call.5000.35287958.2066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2066), Button Mask(0x683f0001) 12:31:42:751 CTIOS1-ctios Trace: [call.5000.35287958.2066] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:31:42:751 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287958.2066]:eCallBeginEvent 12:31:42:751 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287958.2066]:eButtonEnablementMaskChange,Msk(683f0001) 12:31:42:751 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287958.2066]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:31:42:756 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:0) 12:31:42:756 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:42:756 CTIOS1-ctios Trace: >>CG:[call.5000.35287958]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287958 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287958 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14075 NewConnDevID:14075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287958 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519102))) 12:31:42:756 CTIOS1-ctios Trace: >>CG:[call.5000.35287958]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287958 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2066 CallngDevID:14075 CalldDevID:2066 LstRedirDevID:(null) AnsDevID:2066 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287958 Trnk#:0 TrnkGrp#:0) 12:31:42:756 CTIOS1-ctios Trace: [call.5000.35287958] Found CallConnection(14075.1). 12:31:42:756 CTIOS1-ctios Trace: [call.5000.35287958] Found CallConnection(14075.1). 12:31:42:756 CTIOS1-ctios Trace: [call.5000.35287958.14075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(14075), Button Mask(0xbf01a6) 12:31:42:756 CTIOS1-ctios Trace: [call.5000.35287958.2066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2066), Button Mask(0x68bf01a6) 12:31:42:756 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eTalking),Msk(0) 12:31:42:756 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287958.2066]:eCallDataUpdateEvent,Msk(683f0001) 12:31:42:756 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287958.2066]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:31:42:756 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287958.2066]:eCallEstablishedEvent,Msk(68bf01a6) 12:31:42:848 CTIOS1-ctios Trace: ->RCV[BANCOMER25-3828-3368 a=335][call.5000.35287958.2066]:eSetCallDataRequest 12:31:42:853 CTIOS1-ctios Trace: >>CG:[call.5000.35287958]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287958 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287958 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14075 NewConnDevID:14075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287958 ecc:(...)) 12:31:42:853 CTIOS1-ctios Trace: >>CG:[call.5000.35287958.2066]:eSetCallDataConf(UniqObjID:call.5000.35287958.2066 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER25-3828-3368) 12:31:42:854 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287958.2066]:eCallDataUpdateEvent,Msk(68bf01a6) 12:31:43:302 CTIOS1-ctios Trace: [call.5000.35287958] Found CallConnection(2066.0) for device 2066. 12:31:43:309 CTIOS1-ctios Trace: [call.5000.35287958] Found CallConnection(2066.0) for device 2066. 12:31:46:078 CTIOS1-ctios Trace: ->RCV[bancomer17-2880-3800 a=296][agent.5000.296]:eSetAgentStateRequest(eAvailable) 12:31:46:085 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:1) 12:31:46:085 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:31:46:087 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:31:46:088 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eSetAgentStateConf(UniqObjID:agent.5000.296 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2880-3800) 12:31:46:088 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eSetAgentStateConf 12:31:46:999 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:31:46:999 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:31:47:008 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:31:47:008 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:47:008 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2102 HldgDevID:2102 MsgID:eCallHeldEvent DvrKey:call.5000.35287795) 12:31:47:008 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0). 12:31:47:008 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:31:47:008 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:31:47:009 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eHold),Msk(0) 12:31:47:009 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:31:47:009 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:31:47:009 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]: eCallHeldEvent,Msk(68bf000a) 12:31:47:040 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:31:47:040 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:47:040 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2102 RetrvDevID:2102 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287626) 12:31:47:040 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0). 12:31:47:040 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:31:47:040 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:31:47:040 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:31:47:041 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eTalking),Msk(0) 12:31:47:041 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:31:47:041 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:31:47:041 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:31:47:041 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eCallRetrievedEvent,Msk(68bf01a6) 12:31:47:256 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:31:47:260 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:31:56:329 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2207 ANI:94263 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1373 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1373 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1740) 12:31:56:330 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][]:eAgentPrecallEvent 12:31:56:334 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:0) 12:31:56:334 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:56:335 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eReserved),Msk(0) 12:31:56:407 CTIOS1-ctios Trace: >>CG:[call.5000.35287963]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287963 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:94263 DNIS:2207 Dialed#:3009 ConnDevID:94263 RCallKeyDay:151064 RCallKeyCID:1373 MsgID:eCallBeginEvent DvrKey:call.5000.35287963 ecc:(...) ICMEntUniqID:icm.151064.1373 RCallKeySeq#:2) 12:31:56:407 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287963 12:31:56:408 CTIOS1-ctios Trace: >>CG:[call.5000.35287963]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287963 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:94263 AlrtgDevID:(null) CallngDevID:94263 CalldDevID:2207 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287963 Trnk#:0 TrnkGrp#:0) 12:31:56:408 CTIOS1-ctios Trace: [call.5000.35287963]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 94263. 12:31:56:408 CTIOS1-ctios Trace: CallConnection(94263.1) created AgentObject (Device) for DeviceID(94263). 12:31:56:408 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:31:56:408 CTIOS1-ctios Trace: Added CallConnection(94263.1). 12:31:56:408 CTIOS1-ctios Trace: [call.5000.35287963]::CreateCallConnection(): CallConnection(94263.1) created successfully. 12:31:56:408 CTIOS1-ctios Trace: >>CG:[call.5000.35287963]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287963 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:94263 AlrtgDevID:2207 CallngDevID:94263 CalldDevID:2207 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287963 Trnk#:0 TrnkGrp#:0) 12:31:56:408 CTIOS1-ctios Trace: [call.5000.35287963] Found CallConnection(94263.1) for device 94263. 12:31:56:408 CTIOS1-ctios Trace: [call.5000.35287963]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2207. 12:31:56:408 CTIOS1-ctios Trace: [call.5000.35287963] CallConnection(94263.1) found DeviceID(2207) AgentID(344). 12:31:56:408 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:31:56:408 CTIOS1-ctios Trace: Added CallConnection(94263.1). 12:31:56:408 CTIOS1-ctios Trace: [call.5000.35287963]::CreateCallConnection(): CallConnection(94263.1) created successfully. 12:31:56:408 CTIOS1-ctios Trace: [call.5000.35287963.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x683f0001) 12:31:56:408 CTIOS1-ctios Trace: [call.5000.35287963.2207] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:31:56:409 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287963.2207]:eCallBeginEvent 12:31:56:409 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287963.2207]:eButtonEnablementMaskChange,Msk(683f0001) 12:31:56:409 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287963.2207]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:31:56:414 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:0) 12:31:56:414 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:56:415 CTIOS1-ctios Trace: >>CG:[call.5000.35287963]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287963 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287963 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:94263 NewConnDevID:94263 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287963 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519115))) 12:31:56:415 CTIOS1-ctios Trace: >>CG:[call.5000.35287963]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287963 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2207 CallngDevID:94263 CalldDevID:2207 LstRedirDevID:(null) AnsDevID:2207 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287963 Trnk#:0 TrnkGrp#:0) 12:31:56:415 CTIOS1-ctios Trace: [call.5000.35287963] Found CallConnection(94263.1). 12:31:56:415 CTIOS1-ctios Trace: [call.5000.35287963] Found CallConnection(94263.1). 12:31:56:415 CTIOS1-ctios Trace: [call.5000.35287963.94263] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(94263), Button Mask(0xbf01a6) 12:31:56:415 CTIOS1-ctios Trace: [call.5000.35287963.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x68bf01a6) 12:31:56:415 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eTalking),Msk(0) 12:31:56:415 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287963.2207]:eCallDataUpdateEvent,Msk(683f0001) 12:31:56:415 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287963.2207]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:31:56:415 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287963.2207]:eCallEstablishedEvent,Msk(68bf01a6) 12:31:56:474 CTIOS1-ctios Trace: ->RCV[BANCOMER23-3700-3960 a=344][call.5000.35287963.2207]:eSetCallDataRequest 12:31:56:480 CTIOS1-ctios Trace: >>CG:[call.5000.35287963]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287963 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287963 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:94263 NewConnDevID:94263 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287963 ecc:(...)) 12:31:56:481 CTIOS1-ctios Trace: >>CG:[call.5000.35287963.2207]:eSetCallDataConf(UniqObjID:call.5000.35287963.2207 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER23-3700-3960) 12:31:56:481 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287963.2207]:eCallDataUpdateEvent,Msk(68bf01a6) 12:31:56:956 CTIOS1-ctios Trace: [call.5000.35287963] Found CallConnection(2207.0) for device 2207. 12:31:56:965 CTIOS1-ctios Trace: [call.5000.35287963] Found CallConnection(2207.0) for device 2207. 12:31:57:635 CTIOS1-ctios Trace: [call.5000.35287949] Found CallConnection(2279.0) for device 2279. 12:31:57:636 CTIOS1-ctios Trace: [call.5000.35287949] Found CallConnection(2279.0) for device 2279. 12:31:57:637 CTIOS1-ctios Trace: >>CG:[call.5000.35287949]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287949 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2279 RelDevID:2279 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287949) 12:31:57:637 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:57:637 CTIOS1-ctios Trace: >>CG:[call.5000.35287949]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287949 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:99598 RelDevID:99598 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287949) 12:31:57:638 CTIOS1-ctios Trace: >>CG:[call.5000.35287949]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287949 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:99598 MsgID:eCallClearedEvent DvrKey:call.5000.35287949) 12:31:57:638 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287949.2279]:eCallConnectionClearedEvent,Msk(3c0000) 12:31:57:638 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287949.2279]:eCallConnectionClearedEvent,Msk(3c0000) 12:31:57:638 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287949.2279]:eCallClearedEvent,Msk(3c0000) 12:31:57:640 CTIOS1-ctios Trace: >>CG:[call.5000.35287949]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287949 ConnDevIDTyp:1 ConnDevID:99598 MsgID:eCallEndEvent DvrKey:call.5000.35287949) 12:31:57:640 CTIOS1-ctios Trace: Removed CallConnection(99598.1). 12:31:57:641 CTIOS1-ctios Trace: Removed CallConnection(2279.0). 12:31:57:641 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287949 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:31:57:641 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:1) 12:31:57:641 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:31:57:641 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35287949.2279]:eCallEndEvent 12:31:57:641 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:31:58:757 CTIOS1-ctios Trace: [call.5000.35287920] Found CallConnection(4111.0) for device 4111. 12:31:58:758 CTIOS1-ctios Trace: [call.5000.35287920] Found CallConnection(4111.0) for device 4111. 12:31:58:774 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:31:58:774 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:31:58:774 CTIOS1-ctios Trace: >>CG:[call.5000.35287920]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287920 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4111 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.35287920) 12:31:58:775 CTIOS1-ctios Trace: [call.5000.35287920] Found CallConnection(4111.0). 12:31:58:775 CTIOS1-ctios Trace: [call.5000.35287920.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:31:58:775 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:31:58:775 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eHold),Msk(0) 12:31:58:775 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:31:58:775 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:31:58:775 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]: eCallHeldEvent,Msk(68bf000a) 12:31:58:844 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:31:58:845 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:31:58:860 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4111.4112.2 RetrvDevID:4111 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287861 RetrvDevIDFull:4111.4112.2) 12:31:58:860 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0). 12:31:58:860 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:31:58:860 CTIOS1-ctios Trace: [call.5000.35287920.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:31:58:861 CTIOS1-ctios Trace: [call.5000.35287920.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:31:58:861 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:31:58:861 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:31:58:861 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:31:58:861 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eCallRetrievedEvent,Msk(28bf01a6) 12:31:58:882 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287861.4111]:eSetCallDataRequest 12:31:58:887 CTIOS1-ctios Trace: >>CG:[call.5000.35287861.4111]:eSetCallDataConf(UniqObjID:call.5000.35287861.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:31:59:115 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:31:59:116 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:31:59:121 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:31:59:122 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:32:12:404 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:32:12:405 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:32:12:405 CTIOS1-ctios Trace: >>CG:[call.5000.35287897]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287897 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4021 HldgDevID:4021 MsgID:eCallHeldEvent DvrKey:call.5000.35287897) 12:32:12:405 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(4021.0). 12:32:12:405 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:32:12:408 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(4021.0) for device 4021. 12:32:12:408 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(4021.0) for device 4021. 12:32:12:408 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:32:12:408 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:32:12:408 CTIOS1-ctios Trace: >>CG:[call.5000.16788674]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788674 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4021 RCallKeyDay:151064 RCallKeyCID:1363 MsgID:eCallBeginEvent DvrKey:call.5000.16788674 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518951)) ICMEntUniqID:icm.151064.1363 RCallKeySeq#:3) 12:32:12:408 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788674 12:32:12:408 CTIOS1-ctios Trace: >>CG:[call.5000.16788674]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788674 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4021 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788674 COCConnCID:35287897 COCCallConnDevIDTyp:0 COCCallConnDevID:4021) 12:32:12:409 CTIOS1-ctios Trace: [call.5000.16788674] CallConnection(4021.0) found DeviceID(4021) AgentID(407). 12:32:12:409 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:32:12:409 CTIOS1-ctios Trace: Added CallConnection(4021.0). 12:32:12:409 CTIOS1-ctios Trace: [call.5000.16788674]::CreateCallConnection(): CallConnection(4021.0) created successfully. 12:32:12:409 CTIOS1-ctios Trace: [call.5000.16788674.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1000) 12:32:12:409 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1000) 12:32:12:578 CTIOS1-ctios Trace: >>CG:[call.5000.16788674]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788674 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788674 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3022 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788674 ecc:(...)) 12:32:12:578 CTIOS1-ctios Trace: >>CG:[call.5000.16788674]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788674 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4021 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788674) 12:32:12:579 CTIOS1-ctios Trace: [call.5000.16788674] Found CallConnection(4021.0) for device 4021. 12:32:12:629 CTIOS1-ctios Trace: [call.5000.16788674] Found CallConnection(4021.0) for device 4021. 12:32:12:630 CTIOS1-ctios Trace: [call.5000.16788674] Found CallConnection(4021.0) for device 4021. 12:32:12:632 CTIOS1-ctios Trace: >>CG:[call.5000.16788674]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788674 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788674 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788674 ecc:(...)) 12:32:12:632 CTIOS1-ctios Trace: >>CG:[call.5000.16788674]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788674 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788674 Trnk#:0 TrnkGrp#:0) 12:32:12:632 CTIOS1-ctios Trace: >>CG:[call.5000.16788674]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788674 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788674 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788674 ecc:(...)) 12:32:12:632 CTIOS1-ctios Trace: >>CG:[call.5000.16788674]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788674 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4021 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788674 Trnk#:0 TrnkGrp#:0) 12:32:12:632 CTIOS1-ctios Trace: [call.5000.16788674] Found CallConnection(4021.0). 12:32:12:632 CTIOS1-ctios Trace: [call.5000.16788674.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1a40) 12:32:12:632 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1a40) 12:32:12:632 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1a40) 12:32:26:928 CTIOS1-ctios Trace: ->RCV[BANCOMER25-3828-3368 a=335][call.5000.35287958.2066]:eSetCallDataRequest 12:32:26:934 CTIOS1-ctios Trace: >>CG:[call.5000.35287958]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287958 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287958 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14075 NewConnDevID:14075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287958 ecc:(...)) 12:32:26:934 CTIOS1-ctios Trace: >>CG:[call.5000.35287958.2066]:eSetCallDataConf(UniqObjID:call.5000.35287958.2066 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER25-3828-3368) 12:32:26:934 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287958.2066]:eCallDataUpdateEvent,Msk(68bf01a6) 12:32:32:821 CTIOS1-ctios Trace: [call.5000.35287963] Found CallConnection(2207.0) for device 2207. 12:32:32:822 CTIOS1-ctios Trace: [call.5000.35287963] Found CallConnection(2207.0) for device 2207. 12:32:32:831 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:0) 12:32:32:831 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:32:32:831 CTIOS1-ctios Trace: >>CG:[call.5000.35287963]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287963 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2207 HldgDevID:2207 MsgID:eCallHeldEvent DvrKey:call.5000.35287963) 12:32:32:831 CTIOS1-ctios Trace: [call.5000.35287963] Found CallConnection(2207.0). 12:32:32:831 CTIOS1-ctios Trace: [call.5000.35287963.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x68bf000a) 12:32:32:832 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eHold),Msk(0) 12:32:32:832 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287963.2207]:eButtonEnablementMaskChange,Msk(68bf000a) 12:32:32:833 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287963.2207]: eCallHeldEvent,Msk(68bf000a) 12:32:32:835 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:0) 12:32:32:835 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:32:32:835 CTIOS1-ctios Trace: >>CG:[call.5000.35287970]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287970 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2207 RCallKeyDay:151064 RCallKeyCID:1373 MsgID:eCallBeginEvent DvrKey:call.5000.35287970 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519115)) ICMEntUniqID:icm.151064.1373 RCallKeySeq#:3) 12:32:32:835 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287970 12:32:32:836 CTIOS1-ctios Trace: >>CG:[call.5000.35287970]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287970 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:190 SGID:5057 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2207 CallngDevID:2207 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287970 COCConnCID:35287963 COCCallConnDevIDTyp:0 COCCallConnDevID:2207) 12:32:32:836 CTIOS1-ctios Trace: [call.5000.35287970] CallConnection(2207.0) found DeviceID(2207) AgentID(344). 12:32:32:836 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:32:32:836 CTIOS1-ctios Trace: Added CallConnection(2207.0). 12:32:32:836 CTIOS1-ctios Trace: [call.5000.35287970]::CreateCallConnection(): CallConnection(2207.0) created successfully. 12:32:32:836 CTIOS1-ctios Trace: [call.5000.35287970.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x683c1000) 12:32:32:836 CTIOS1-ctios Trace: [call.5000.35287963.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x683c1000) 12:32:32:836 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eTalking),Msk(0) 12:32:32:836 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287970.2207]:eButtonEnablementMaskChange,Msk(683c1000) 12:32:32:836 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287963.2207]:eButtonEnablementMaskChange,Msk(683c1000) 12:32:32:836 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287970.2207]:eCallBeginEvent,Msk(683c1000) 12:32:32:836 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287970.2207]:eCallServiceInitiatedEvent,Msk(683c1000) 12:32:33:638 CTIOS1-ctios Trace: [call.5000.35287766] Found CallConnection(4102.0) for device 4102. 12:32:33:642 CTIOS1-ctios Trace: [call.5000.35287766] Found CallConnection(4102.0) for device 4102. 12:32:33:644 CTIOS1-ctios Trace: >>CG:[call.5000.35287766]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287766 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4102 RelDevID:4102 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287766) 12:32:33:644 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:32:33:644 CTIOS1-ctios Trace: >>CG:[call.5000.35287766]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287766 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3714174882 RelDevID:3714174882 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287766) 12:32:33:644 CTIOS1-ctios Trace: >>CG:[call.5000.35287766]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287766 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3714174882 MsgID:eCallClearedEvent DvrKey:call.5000.35287766) 12:32:33:644 CTIOS1-ctios Trace: >>CG:[call.5000.35287766]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287766 ConnDevIDTyp:1 ConnDevID:3714174882 MsgID:eCallEndEvent DvrKey:call.5000.35287766) 12:32:33:644 CTIOS1-ctios Trace: Removed CallConnection(3714174882.1). 12:32:33:644 CTIOS1-ctios Trace: Removed CallConnection(4102.0). 12:32:33:644 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287766 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:32:33:644 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:1) 12:32:33:644 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:32:33:644 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287766.4102]:eCallConnectionClearedEvent,Msk(3c0000) 12:32:33:644 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287766.4102]:eCallConnectionClearedEvent,Msk(3c0000) 12:32:33:644 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287766.4102]:eCallClearedEvent,Msk(3c0000) 12:32:33:645 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287766.4102]:eCallEndEvent 12:32:33:645 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:32:34:296 CTIOS1-ctios Trace: >>CG:[call.5000.35287970]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287970 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287970 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3009 ConnDevID:2207 NewConnDevID:2207 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287970 ecc:(...)) 12:32:34:296 CTIOS1-ctios Trace: >>CG:[call.5000.35287970]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287970 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2207 CallngDevID:2207 CalldDevID:3009 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287970) 12:32:34:296 CTIOS1-ctios Trace: [call.5000.35287970] Found CallConnection(2207.0) for device 2207. 12:32:34:296 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287970.2207]:eCallDataUpdateEvent,Msk(683c1000) 12:32:34:296 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287970.2207]:eCallOriginatedEvent,Msk(683c1000) 12:32:34:334 CTIOS1-ctios Trace: [call.5000.35287970] Found CallConnection(2207.0) for device 2207. 12:32:34:339 CTIOS1-ctios Trace: >>CG:[call.5000.35287970]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287970 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287970 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2207 NewConnDevID:2207 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287970 ecc:(...)) 12:32:34:340 CTIOS1-ctios Trace: >>CG:[call.5000.35287970]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287970 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287970 Trnk#:0 TrnkGrp#:0) 12:32:34:340 CTIOS1-ctios Trace: >>CG:[call.5000.35287970]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287970 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287970 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2207 NewConnDevID:2207 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287970 ecc:(...)) 12:32:34:340 CTIOS1-ctios Trace: >>CG:[call.5000.35287970]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287970 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3009 CallngDevID:2207 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:3009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287970 Trnk#:0 TrnkGrp#:0) 12:32:34:340 CTIOS1-ctios Trace: [call.5000.35287970] Found CallConnection(2207.0). 12:32:34:340 CTIOS1-ctios Trace: [call.5000.35287970.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x683c1a40) 12:32:34:340 CTIOS1-ctios Trace: [call.5000.35287963.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x683c1a40) 12:32:34:341 CTIOS1-ctios Trace: [call.5000.35287963.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x683c1a40) 12:32:34:341 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287970.2207]:eCallDataUpdateEvent,Msk(683c1000) 12:32:34:341 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287970.2207]:eCallReachedNetworkEvent,Msk(683c1000) 12:32:34:341 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287970.2207]:eCallDataUpdateEvent,Msk(683c1000) 12:32:34:341 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287970.2207]:eButtonEnablementMaskChange,Msk(683c1a40) 12:32:34:341 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287963.2207]:eButtonEnablementMaskChange,Msk(683c1a40) 12:32:34:341 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287963.2207]:eButtonEnablementMaskChange,Msk(683c1a40) 12:32:34:341 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287970.2207]:eCallEstablishedEvent,Msk(683c1a40) 12:32:34:342 CTIOS1-ctios Trace: [call.5000.35287970] Found CallConnection(2207.0) for device 2207. 12:32:34:393 CTIOS1-ctios Trace: ->RCV[BANCOMER23-3700-3960 a=344][call.5000.35287970.2207]:eSetCallDataRequest 12:32:34:398 CTIOS1-ctios Trace: >>CG:[call.5000.35287970.2207]:eSetCallDataConf(UniqObjID:call.5000.35287970.2207 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER23-3700-3960) 12:32:38:126 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4009 ANI:8777725050 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1377 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1377 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1744) 12:32:38:129 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:32:38:129 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:32:38:246 CTIOS1-ctios Trace: >>CG:[call.5000.35287974]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287974 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8777725050 DNIS:4009 Dialed#:3021 ConnDevID:8777725050 RCallKeyDay:151064 RCallKeyCID:1377 MsgID:eCallBeginEvent DvrKey:call.5000.35287974 ecc:(...) ICMEntUniqID:icm.151064.1377 RCallKeySeq#:2) 12:32:38:246 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287974 12:32:38:246 CTIOS1-ctios Trace: >>CG:[call.5000.35287974]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287974 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8777725050 AlrtgDevID:(null) CallngDevID:8777725050 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287974 Trnk#:0 TrnkGrp#:0) 12:32:38:246 CTIOS1-ctios Trace: [call.5000.35287974]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8777725050. 12:32:38:246 CTIOS1-ctios Trace: CallConnection(8777725050.1) created AgentObject (Device) for DeviceID(8777725050). 12:32:38:246 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:32:38:246 CTIOS1-ctios Trace: Added CallConnection(8777725050.1). 12:32:38:246 CTIOS1-ctios Trace: [call.5000.35287974]::CreateCallConnection(): CallConnection(8777725050.1) created successfully. 12:32:38:247 CTIOS1-ctios Trace: >>CG:[call.5000.35287974]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287974 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8777725050 AlrtgDevID:4009 CallngDevID:8777725050 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287974 Trnk#:0 TrnkGrp#:0) 12:32:38:247 CTIOS1-ctios Trace: [call.5000.35287974] Found CallConnection(8777725050.1) for device 8777725050. 12:32:38:247 CTIOS1-ctios Trace: [call.5000.35287974]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4009. 12:32:38:247 CTIOS1-ctios Trace: [call.5000.35287974] CallConnection(8777725050.1) found DeviceID(4009) AgentID(403). 12:32:38:247 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:32:38:247 CTIOS1-ctios Trace: Added CallConnection(8777725050.1). 12:32:38:247 CTIOS1-ctios Trace: [call.5000.35287974]::CreateCallConnection(): CallConnection(8777725050.1) created successfully. 12:32:38:247 CTIOS1-ctios Trace: [call.5000.35287974.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:32:38:247 CTIOS1-ctios Trace: [call.5000.35287974.4009] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:32:38:330 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:32:38:330 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:32:38:330 CTIOS1-ctios Trace: >>CG:[call.5000.35287974]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287974 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287974 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8777725050 NewConnDevID:8777725050 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287974 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519157))) 12:32:38:330 CTIOS1-ctios Trace: >>CG:[call.5000.35287974]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287974 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4009 CallngDevID:8777725050 CalldDevID:4009 LstRedirDevID:(null) AnsDevID:4009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287974 Trnk#:0 TrnkGrp#:0) 12:32:38:330 CTIOS1-ctios Trace: [call.5000.35287974] Found CallConnection(8777725050.1). 12:32:38:330 CTIOS1-ctios Trace: [call.5000.35287974] Found CallConnection(8777725050.1). 12:32:38:330 CTIOS1-ctios Trace: [call.5000.35287974.8777725050] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8777725050), Button Mask(0xbf01a6) 12:32:38:330 CTIOS1-ctios Trace: [call.5000.35287974.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:32:38:366 CTIOS1-ctios Trace: [call.5000.35287974] Found CallConnection(4009.0) for device 4009. 12:32:38:367 CTIOS1-ctios Trace: [call.5000.35287974] Found CallConnection(4009.0) for device 4009. 12:32:38:376 CTIOS1-ctios Trace: >>CG:[call.5000.35287974]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287974 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287974 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8777725050 NewConnDevID:8777725050 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287974 ecc:(...)) 12:32:43:019 CTIOS1-ctios Trace: [call.5000.35287955] Found CallConnection(4036.0) for device 4036. 12:32:43:020 CTIOS1-ctios Trace: [call.5000.35287955] Found CallConnection(4036.0) for device 4036. 12:32:43:050 CTIOS1-ctios Trace: >>CG:[call.5000.35287955]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287955 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4036 RelDevID:4036 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287955) 12:32:43:050 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:32:43:050 CTIOS1-ctios Trace: >>CG:[call.5000.35287955]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287955 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6394727099 RelDevID:6394727099 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287955) 12:32:43:050 CTIOS1-ctios Trace: >>CG:[call.5000.35287955]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287955 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:6394727099 MsgID:eCallClearedEvent DvrKey:call.5000.35287955) 12:32:43:050 CTIOS1-ctios Trace: >>CG:[call.5000.35287955]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287955 ConnDevIDTyp:1 ConnDevID:6394727099 MsgID:eCallEndEvent DvrKey:call.5000.35287955) 12:32:43:051 CTIOS1-ctios Trace: Removed CallConnection(6394727099.1). 12:32:43:051 CTIOS1-ctios Trace: Removed CallConnection(4036.0). 12:32:43:051 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287955 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:32:43:051 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:1) 12:32:43:051 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:32:43:051 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287955.4036]:eCallConnectionClearedEvent,Msk(3c0000) 12:32:43:051 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287955.4036]:eCallConnectionClearedEvent,Msk(3c0000) 12:32:43:051 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287955.4036]:eCallClearedEvent,Msk(3c0000) 12:32:43:051 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287955.4036]:eCallEndEvent 12:32:43:051 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:32:48:501 CTIOS1-ctios Trace: [call.5000.35287952] Found CallConnection(4087.0) for device 4087. 12:32:48:502 CTIOS1-ctios Trace: [call.5000.35287952] Found CallConnection(4087.0) for device 4087. 12:32:48:513 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:32:48:513 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:32:48:513 CTIOS1-ctios Trace: >>CG:[call.5000.35287952]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287952 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4087 HldgDevID:4087 MsgID:eCallHeldEvent DvrKey:call.5000.35287952) 12:32:48:513 CTIOS1-ctios Trace: [call.5000.35287952] Found CallConnection(4087.0). 12:32:48:514 CTIOS1-ctios Trace: [call.5000.35287952.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:32:48:514 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eHold),Msk(0) 12:32:48:514 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:32:48:514 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]: eCallHeldEvent,Msk(68bf000a) 12:32:49:728 CTIOS1-ctios Trace: >>CG:[call.5000.35287977]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287977 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:4087 Dialed#:3022 ConnDevID:4087.4088.2 MsgID:eCallBeginEvent DvrKey:call.5000.35287977 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519169))) 12:32:49:728 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287977 12:32:49:728 CTIOS1-ctios Trace: >>CG:[call.5000.35287977]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287977 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4087.4088.2 CallngDevID:4087 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287977 CallngDevIDFull:4087.4088.2) 12:32:49:728 CTIOS1-ctios Trace: [call.5000.35287977] CallConnection(4087.4088.2.0) found DeviceID(4087) AgentID(429). 12:32:49:728 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:32:49:728 CTIOS1-ctios Trace: Added CallConnection(4087.4088.2.0). 12:32:49:729 CTIOS1-ctios Trace: [call.5000.35287977]::CreateCallConnection(): CallConnection(4087.4088.2.0) created successfully. 12:32:49:729 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287977.4087]:eCallOriginatedEvent 12:32:49:773 CTIOS1-ctios Trace: [call.5000.35287977] Found CallConnection(4087.4088.2.0) for device 4087. 12:32:49:773 CTIOS1-ctios Trace: [call.5000.35287977] Found CallConnection(4087.4088.2.0) for device 4087. 12:32:49:781 CTIOS1-ctios Trace: >>CG:[call.5000.35287977]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287977 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287977 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4087.4088.2 NewConnDevID:4087.4088.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287977) 12:32:49:781 CTIOS1-ctios Trace: >>CG:[call.5000.35287977]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287977 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:11 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287977 Trnk#:0 TrnkGrp#:0) 12:32:49:781 CTIOS1-ctios Trace: >>CG:[call.5000.35287977]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287977 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4087 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287977 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4087.4088.2) 12:32:49:781 CTIOS1-ctios Trace: [call.5000.35287977] Found CallConnection(4087.4088.2.0). 12:32:49:781 CTIOS1-ctios Trace: [call.5000.35287977.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf01a6) 12:32:49:781 CTIOS1-ctios Trace: [call.5000.35287952.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:32:49:781 CTIOS1-ctios Trace: [call.5000.35287952.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:32:49:781 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287977.4087]:eCallDataUpdateEvent 12:32:49:782 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287977.4087]:eCallReachedNetworkEvent 12:32:49:782 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287977.4087]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:32:49:782 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:32:49:782 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:32:49:782 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287977.4087]:eCallEstablishedEvent,Msk(28bf01a6) 12:32:49:804 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35287977.4087]:eSetCallDataRequest 12:32:49:810 CTIOS1-ctios Trace: >>CG:[call.5000.35287977]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287977 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287977 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4087.4088.2 NewConnDevID:4087.4088.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287977) 12:32:49:810 CTIOS1-ctios Trace: >>CG:[call.5000.35287977.4087]:eSetCallDataConf(UniqObjID:call.5000.35287977.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:32:49:810 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287977.4087]:eCallDataUpdateEvent,Msk(28bf01a6) 12:32:56:414 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:180 SGID:5055 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2027 ANI:2207 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1378 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1378 RCallKeySeq#:1 CallTypIDTag:5015 PreCallIIDTag:1745) 12:32:56:414 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][]:eAgentPrecallEvent 12:32:56:417 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:0) 12:32:56:417 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:32:56:418 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eReserved),Msk(0) 12:32:56:449 CTIOS1-ctios Trace: [call.5000.35287970] Found CallConnection(2207.0) for device 2207. 12:32:56:459 CTIOS1-ctios Trace: >>CG:[call.5000.35287980]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287980 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2207 DNIS:2027 Dialed#:3009 ConnDevID:88000172 RCallKeyDay:151064 RCallKeyCID:1378 MsgID:eCallBeginEvent DvrKey:call.5000.35287980 ecc:(...) ICMEntUniqID:icm.151064.1378 RCallKeySeq#:2) 12:32:56:459 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287980 12:32:56:460 CTIOS1-ctios Trace: >>CG:[call.5000.35287980]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287980 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000172 AlrtgDevID:(null) CallngDevID:88000172 CalldDevID:2027 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287980 Trnk#:0 TrnkGrp#:0) 12:32:56:460 CTIOS1-ctios Trace: [call.5000.35287980]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000172. 12:32:56:460 CTIOS1-ctios Trace: CallConnection(88000172.1) created AgentObject (Device) for DeviceID(88000172). 12:32:56:460 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:32:56:460 CTIOS1-ctios Trace: Added CallConnection(88000172.1). 12:32:56:460 CTIOS1-ctios Trace: [call.5000.35287980]::CreateCallConnection(): CallConnection(88000172.1) created successfully. 12:32:56:460 CTIOS1-ctios Trace: >>CG:[call.5000.35287980]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287980 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:180 SGID:5055 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000172 AlrtgDevID:2027 CallngDevID:88000172 CalldDevID:2027 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287980 Trnk#:0 TrnkGrp#:0) 12:32:56:460 CTIOS1-ctios Trace: [call.5000.35287980] Found CallConnection(88000172.1) for device 88000172. 12:32:56:460 CTIOS1-ctios Trace: [call.5000.35287980]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2027. 12:32:56:460 CTIOS1-ctios Trace: [call.5000.35287980] CallConnection(88000172.1) found DeviceID(2027) AgentID(212). 12:32:56:460 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:32:56:460 CTIOS1-ctios Trace: Added CallConnection(88000172.1). 12:32:56:460 CTIOS1-ctios Trace: [call.5000.35287980]::CreateCallConnection(): CallConnection(88000172.1) created successfully. 12:32:56:460 CTIOS1-ctios Trace: [call.5000.35287980.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x683f0001) 12:32:56:460 CTIOS1-ctios Trace: [call.5000.35287980.2027] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:32:56:460 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287980.2027]:eCallBeginEvent 12:32:56:460 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287980.2027]:eButtonEnablementMaskChange,Msk(683f0001) 12:32:56:460 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287980.2027]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:32:56:466 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:0) 12:32:56:466 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:32:56:466 CTIOS1-ctios Trace: >>CG:[call.5000.35287980]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287980 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287980 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000172 NewConnDevID:88000172 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287980 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519176))) 12:32:56:466 CTIOS1-ctios Trace: >>CG:[call.5000.35287980]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287980 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:180 SGID:5055 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2027 CallngDevID:88000172 CalldDevID:2027 LstRedirDevID:(null) AnsDevID:2027 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287980 Trnk#:0 TrnkGrp#:0) 12:32:56:466 CTIOS1-ctios Trace: [call.5000.35287980] Found CallConnection(88000172.1). 12:32:56:466 CTIOS1-ctios Trace: [call.5000.35287980] Found CallConnection(88000172.1). 12:32:56:467 CTIOS1-ctios Trace: [call.5000.35287980.88000172] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000172), Button Mask(0xbf01a6) 12:32:56:467 CTIOS1-ctios Trace: [call.5000.35287980.2027] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2027), Button Mask(0x68bf01a6) 12:32:56:467 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eTalking),Msk(0) 12:32:56:467 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287980.2027]:eCallDataUpdateEvent,Msk(683f0001) 12:32:56:467 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287980.2027]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:32:56:467 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287980.2027]:eCallEstablishedEvent,Msk(68bf01a6) 12:32:56:528 CTIOS1-ctios Trace: ->RCV[BANCOMER52-2304-4296 a=212][call.5000.35287980.2027]:eSetCallDataRequest 12:32:56:532 CTIOS1-ctios Trace: >>CG:[call.5000.35287980]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287980 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287980 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000172 NewConnDevID:88000172 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287980 ecc:(...)) 12:32:56:532 CTIOS1-ctios Trace: >>CG:[call.5000.35287980.2027]:eSetCallDataConf(UniqObjID:call.5000.35287980.2027 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER52-2304-4296) 12:32:56:532 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287980.2027]:eCallDataUpdateEvent,Msk(68bf01a6) 12:32:56:975 CTIOS1-ctios Trace: [call.5000.35287970] Found CallConnection(2207.0) for device 2207. 12:32:56:978 CTIOS1-ctios Trace: [call.5000.35287980] Found CallConnection(2027.0) for device 2027. 12:32:56:983 CTIOS1-ctios Trace: [call.5000.35287980] Found CallConnection(2027.0) for device 2027. 12:33:02:961 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2150.0) for device 2150. 12:33:02:963 CTIOS1-ctios Trace: [call.5000.35287721] Found CallConnection(2150.0) for device 2150. 12:33:02:963 CTIOS1-ctios Trace: >>CG:[call.5000.35287721]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287721 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2150 RelDevID:2150 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287721) 12:33:02:964 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:02:964 CTIOS1-ctios Trace: >>CG:[call.5000.35287721]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287721 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:70 RelDevID:70 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287721) 12:33:02:964 CTIOS1-ctios Trace: >>CG:[call.5000.35287721]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287721 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:70 MsgID:eCallClearedEvent DvrKey:call.5000.35287721) 12:33:02:964 CTIOS1-ctios Trace: >>CG:[call.5000.35287721]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287721 ConnDevIDTyp:1 ConnDevID:70 MsgID:eCallEndEvent DvrKey:call.5000.35287721) 12:33:02:964 CTIOS1-ctios Trace: Removed CallConnection(70.1). 12:33:02:964 CTIOS1-ctios Trace: Removed CallConnection(2150.0). 12:33:02:964 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287721 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:33:02:964 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:33:02:965 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:33:03:197 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:1) 12:33:03:197 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:03:198 CTIOS1-ctios Trace: >>CG:[call.5000.35287983]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287983 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2150 MsgID:eCallBeginEvent DvrKey:call.5000.35287983 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519182))) 12:33:03:198 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287983 12:33:03:198 CTIOS1-ctios Trace: >>CG:[call.5000.35287983]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287983 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2150 CallngDevID:2150 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287983) 12:33:03:198 CTIOS1-ctios Trace: [call.5000.35287983] CallConnection(2150.0) found DeviceID(2150) AgentID(264). 12:33:03:198 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:33:03:198 CTIOS1-ctios Trace: Added CallConnection(2150.0). 12:33:03:198 CTIOS1-ctios Trace: [call.5000.35287983]::CreateCallConnection(): CallConnection(2150.0) created successfully. 12:33:03:198 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:33:03:198 CTIOS1-ctios Trace: [call.5000.35287983.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf0002) 12:33:03:199 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:4 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:33:03:199 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:03:200 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:240 SGID:5053 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:33:03:758 CTIOS1-ctios Trace: >>CG:[call.5000.35287983]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287983 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2150 RelDevID:2150 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287983) 12:33:03:758 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:03:758 CTIOS1-ctios Trace: >>CG:[call.5000.35287983]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287983 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2150 MsgID:eCallClearedEvent DvrKey:call.5000.35287983) 12:33:03:759 CTIOS1-ctios Trace: >>CG:[call.5000.35287983]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287983 ConnDevIDTyp:0 ConnDevID:2150 MsgID:eCallEndEvent DvrKey:call.5000.35287983) 12:33:03:760 CTIOS1-ctios Trace: Removed CallConnection(2150.0). 12:33:03:760 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287983 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:33:03:760 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:33:03:760 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:33:03:831 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4102 ANI:6394727099 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1380 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1380 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1747) 12:33:03:831 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][]:eAgentPrecallEvent 12:33:03:834 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:33:03:834 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:03:834 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eReserved),Msk(0) 12:33:03:952 CTIOS1-ctios Trace: >>CG:[call.5000.35287984]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287984 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6394727099 DNIS:4102 Dialed#:3021 ConnDevID:6394727099 RCallKeyDay:151064 RCallKeyCID:1380 MsgID:eCallBeginEvent DvrKey:call.5000.35287984 ecc:(...) ICMEntUniqID:icm.151064.1380 RCallKeySeq#:2) 12:33:03:952 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287984 12:33:03:952 CTIOS1-ctios Trace: >>CG:[call.5000.35287984]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287984 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6394727099 AlrtgDevID:(null) CallngDevID:6394727099 CalldDevID:4102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287984 Trnk#:0 TrnkGrp#:0) 12:33:03:952 CTIOS1-ctios Trace: [call.5000.35287984]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6394727099. 12:33:03:952 CTIOS1-ctios Trace: CallConnection(6394727099.1) created AgentObject (Device) for DeviceID(6394727099). 12:33:03:952 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:33:03:952 CTIOS1-ctios Trace: Added CallConnection(6394727099.1). 12:33:03:952 CTIOS1-ctios Trace: [call.5000.35287984]::CreateCallConnection(): CallConnection(6394727099.1) created successfully. 12:33:03:953 CTIOS1-ctios Trace: >>CG:[call.5000.35287984]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287984 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6394727099 AlrtgDevID:4102 CallngDevID:6394727099 CalldDevID:4102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287984 Trnk#:0 TrnkGrp#:0) 12:33:03:953 CTIOS1-ctios Trace: [call.5000.35287984] Found CallConnection(6394727099.1) for device 6394727099. 12:33:03:953 CTIOS1-ctios Trace: [call.5000.35287984]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4102. 12:33:03:953 CTIOS1-ctios Trace: [call.5000.35287984] CallConnection(6394727099.1) found DeviceID(4102) AgentID(434). 12:33:03:953 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:33:03:953 CTIOS1-ctios Trace: Added CallConnection(6394727099.1). 12:33:03:953 CTIOS1-ctios Trace: [call.5000.35287984]::CreateCallConnection(): CallConnection(6394727099.1) created successfully. 12:33:03:953 CTIOS1-ctios Trace: [call.5000.35287984.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x683f0001) 12:33:03:953 CTIOS1-ctios Trace: [call.5000.35287984.4102] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:33:03:953 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eCallBeginEvent 12:33:03:953 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eButtonEnablementMaskChange,Msk(683f0001) 12:33:03:954 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:33:04:031 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:33:04:032 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:04:032 CTIOS1-ctios Trace: >>CG:[call.5000.35287984]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287984 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287984 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6394727099 NewConnDevID:6394727099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287984 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519183))) 12:33:04:032 CTIOS1-ctios Trace: >>CG:[call.5000.35287984]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287984 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4102 CallngDevID:6394727099 CalldDevID:4102 LstRedirDevID:(null) AnsDevID:4102 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287984 Trnk#:0 TrnkGrp#:0) 12:33:04:033 CTIOS1-ctios Trace: [call.5000.35287984] Found CallConnection(6394727099.1). 12:33:04:033 CTIOS1-ctios Trace: [call.5000.35287984] Found CallConnection(6394727099.1). 12:33:04:033 CTIOS1-ctios Trace: [call.5000.35287984.6394727099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6394727099), Button Mask(0xbf01a6) 12:33:04:033 CTIOS1-ctios Trace: [call.5000.35287984.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x68bf01a6) 12:33:04:033 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eTalking),Msk(0) 12:33:04:033 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eCallDataUpdateEvent,Msk(683f0001) 12:33:04:033 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:33:04:033 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eCallEstablishedEvent,Msk(68bf01a6) 12:33:04:045 CTIOS1-ctios Trace: ->RCV[bancomer17-3260-1520 a=434][call.5000.35287984.4102]:eSetCallDataRequest 12:33:04:051 CTIOS1-ctios Trace: >>CG:[call.5000.35287984]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287984 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287984 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6394727099 NewConnDevID:6394727099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287984 ecc:(...)) 12:33:04:051 CTIOS1-ctios Trace: >>CG:[call.5000.35287984.4102]:eSetCallDataConf(UniqObjID:call.5000.35287984.4102 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3260-1520) 12:33:04:051 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eCallDataUpdateEvent,Msk(68bf01a6) 12:33:04:070 CTIOS1-ctios Trace: [call.5000.35287984] Found CallConnection(4102.0) for device 4102. 12:33:04:070 CTIOS1-ctios Trace: [call.5000.35287984] Found CallConnection(4102.0) for device 4102. 12:33:13:631 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2297.0) for device 2297. 12:33:13:631 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2297.0) for device 2297. 12:33:13:654 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:0) 12:33:13:654 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:13:655 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287874 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2297 HldgDevID:2297 MsgID:eCallHeldEvent DvrKey:call.5000.35287874) 12:33:13:655 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2297.0). 12:33:13:655 CTIOS1-ctios Trace: [call.5000.35287874.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x20bf000a) 12:33:13:657 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:0) 12:33:13:657 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:13:657 CTIOS1-ctios Trace: >>CG:[call.5000.35287987]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287987 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2297 RCallKeyDay:151064 RCallKeyCID:1360 MsgID:eCallBeginEvent DvrKey:call.5000.35287987 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518915)) ICMEntUniqID:icm.151064.1360 RCallKeySeq#:3) 12:33:13:657 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287987 12:33:13:657 CTIOS1-ctios Trace: >>CG:[call.5000.35287987]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287987 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:170 SGID:5051 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2297 CallngDevID:2297 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287987 COCConnCID:35287874 COCCallConnDevIDTyp:0 COCCallConnDevID:2297) 12:33:13:657 CTIOS1-ctios Trace: [call.5000.35287987] CallConnection(2297.0) found DeviceID(2297) AgentID(334). 12:33:13:657 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:33:13:657 CTIOS1-ctios Trace: Added CallConnection(2297.0). 12:33:13:657 CTIOS1-ctios Trace: [call.5000.35287987]::CreateCallConnection(): CallConnection(2297.0) created successfully. 12:33:13:657 CTIOS1-ctios Trace: [call.5000.35287987.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x203c1000) 12:33:13:657 CTIOS1-ctios Trace: [call.5000.35287874.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x203c1000) 12:33:14:487 CTIOS1-ctios Trace: >>CG:[call.5000.35287987]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287987 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287987 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2152 ConnDevID:2297 NewConnDevID:2297 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287987 ecc:(...)) 12:33:14:488 CTIOS1-ctios Trace: >>CG:[call.5000.35287987]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287987 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2297 CallngDevID:2297 CalldDevID:2152 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287987) 12:33:14:488 CTIOS1-ctios Trace: [call.5000.35287987] Found CallConnection(2297.0) for device 2297. 12:33:14:490 CTIOS1-ctios Trace: >>CG:[call.5000.35287987]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287987 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287987 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2297 DNIS:2152 ConnDevID:2297 NewConnDevID:2297 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287987 ecc:(...)) 12:33:14:490 CTIOS1-ctios Trace: >>CG:[call.5000.35287987]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287987 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2297 AlrtgDevID:(null) CallngDevID:2297 CalldDevID:2150 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287987 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:2150.2152.3) 12:33:14:490 CTIOS1-ctios Trace: [call.5000.35287987] Found CallConnection(2297.0) for device 2297. 12:33:14:490 CTIOS1-ctios Trace: [call.5000.35287874.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x203c1000) 12:33:14:490 CTIOS1-ctios Trace: >>CG:[call.5000.35287987]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287987 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2297 AlrtgDevID:2150 CallngDevID:2297 CalldDevID:2152 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287987 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:2150.2152.3) 12:33:14:490 CTIOS1-ctios Trace: [call.5000.35287987] Found CallConnection(2297.0) for device 2297. 12:33:14:490 CTIOS1-ctios Trace: [call.5000.35287987]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2150. 12:33:14:490 CTIOS1-ctios Trace: [call.5000.35287987] CallConnection(2297.0) found DeviceID(2150) AgentID(264). 12:33:14:490 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:33:14:490 CTIOS1-ctios Trace: Added CallConnection(2297.0). 12:33:14:490 CTIOS1-ctios Trace: [call.5000.35287987]::CreateCallConnection(): CallConnection(2297.0) created successfully. 12:33:14:490 CTIOS1-ctios Trace: [call.5000.35287874.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x203c1000) 12:33:14:490 CTIOS1-ctios Trace: [call.5000.35287987.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x3f0001) 12:33:15:696 CTIOS1-ctios Trace: >>CG:[call.5000.35287987]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287987 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287987 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2297 NewConnDevID:2297 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287987 ecc:(...)) 12:33:15:697 CTIOS1-ctios Trace: >>CG:[call.5000.35287987]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287987 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:0 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2150.2152.3 CallngDevID:2297 CalldDevID:2152 LstRedirDevID:(null) AnsDevID:2150 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287987 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:2150.2152.3) 12:33:15:697 CTIOS1-ctios Trace: [call.5000.35287987] Found CallConnection(2297.0). 12:33:15:697 CTIOS1-ctios Trace: [call.5000.35287987] Found CallConnection(2297.0). 12:33:15:697 CTIOS1-ctios Trace: [call.5000.35287987.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x203c1a40) 12:33:15:697 CTIOS1-ctios Trace: [call.5000.35287874.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x203c1a40) 12:33:15:697 CTIOS1-ctios Trace: [call.5000.35287874.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x203c1a40) 12:33:15:697 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:33:15:698 CTIOS1-ctios Trace: [call.5000.35287987.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x8bf01b6) 12:33:15:698 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:33:15:702 CTIOS1-ctios Trace: [call.5000.35287987] Found CallConnection(2297.0) for device 2297. 12:33:15:702 CTIOS1-ctios Trace: [call.5000.35287987] Found CallConnection(2150.2152.3.0) for device 2150. 12:33:15:703 CTIOS1-ctios Trace: [call.5000.35287987] Found CallConnection(2150.2152.3.0) for device 2150. 12:33:15:703 CTIOS1-ctios Trace: [call.5000.35287987] Found CallConnection(2297.0) for device 2297. 12:33:15:735 CTIOS1-ctios Trace: >>CG:[call.5000.35287987]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287987 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35287987 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2297 NewConnDevID:2297 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287987 ecc:(...)) 12:33:16:592 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4036 ANI:4777713732 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1382 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1382 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1749) 12:33:16:593 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][]:eAgentPrecallEvent 12:33:16:596 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:33:16:596 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:16:596 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eReserved),Msk(0) 12:33:16:715 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287992 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4777713732 DNIS:4036 Dialed#:3021 ConnDevID:4777713732 RCallKeyDay:151064 RCallKeyCID:1382 MsgID:eCallBeginEvent DvrKey:call.5000.35287992 ecc:(...) ICMEntUniqID:icm.151064.1382 RCallKeySeq#:2) 12:33:16:715 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287992 12:33:16:715 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287992 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4777713732 AlrtgDevID:(null) CallngDevID:4777713732 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287992 Trnk#:0 TrnkGrp#:0) 12:33:16:715 CTIOS1-ctios Trace: [call.5000.35287992]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4777713732. 12:33:16:715 CTIOS1-ctios Trace: CallConnection(4777713732.1) created AgentObject (Device) for DeviceID(4777713732). 12:33:16:715 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:33:16:715 CTIOS1-ctios Trace: Added CallConnection(4777713732.1). 12:33:16:715 CTIOS1-ctios Trace: [call.5000.35287992]::CreateCallConnection(): CallConnection(4777713732.1) created successfully. 12:33:16:716 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35287992 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4777713732 AlrtgDevID:4036 CallngDevID:4777713732 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35287992 Trnk#:0 TrnkGrp#:0) 12:33:16:716 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4777713732.1) for device 4777713732. 12:33:16:716 CTIOS1-ctios Trace: [call.5000.35287992]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4036. 12:33:16:716 CTIOS1-ctios Trace: [call.5000.35287992] CallConnection(4777713732.1) found DeviceID(4036) AgentID(412). 12:33:16:716 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:33:16:716 CTIOS1-ctios Trace: Added CallConnection(4777713732.1). 12:33:16:716 CTIOS1-ctios Trace: [call.5000.35287992]::CreateCallConnection(): CallConnection(4777713732.1) created successfully. 12:33:16:716 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683f0001) 12:33:16:716 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:33:16:716 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eCallBeginEvent 12:33:16:717 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(683f0001) 12:33:16:717 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:33:16:797 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:33:16:797 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:16:797 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287992 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287992 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4777713732 NewConnDevID:4777713732 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287992 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519196))) 12:33:16:798 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287992 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4036 CallngDevID:4777713732 CalldDevID:4036 LstRedirDevID:(null) AnsDevID:4036 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287992 Trnk#:0 TrnkGrp#:0) 12:33:16:798 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4777713732.1). 12:33:16:798 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4777713732.1). 12:33:16:798 CTIOS1-ctios Trace: [call.5000.35287992.4777713732] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4777713732), Button Mask(0xbf01a6) 12:33:16:798 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf01a6) 12:33:16:798 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:33:16:798 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eCallDataUpdateEvent,Msk(683f0001) 12:33:16:799 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:33:16:799 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eCallEstablishedEvent,Msk(68bf01a6) 12:33:16:813 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35287992.4036]:eSetCallDataRequest 12:33:16:820 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287992 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287992 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4777713732 NewConnDevID:4777713732 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287992 ecc:(...)) 12:33:16:820 CTIOS1-ctios Trace: >>CG:[call.5000.35287992.4036]:eSetCallDataConf(UniqObjID:call.5000.35287992.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:33:16:820 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eCallDataUpdateEvent,Msk(68bf01a6) 12:33:16:830 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.0) for device 4036. 12:33:16:830 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.0) for device 4036. 12:33:17:418 CTIOS1-ctios Trace: [call.5000.16788674] Found CallConnection(4021.0) for device 4021. 12:33:17:419 CTIOS1-ctios Trace: [call.5000.16788674] Found CallConnection(4021.0) for device 4021. 12:33:17:422 CTIOS1-ctios Trace: >>CG:[call.5000.16788674]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788674 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4021 RelDevID:4021 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788674) 12:33:17:422 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:17:422 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:33:17:422 CTIOS1-ctios Trace: >>CG:[call.5000.16788674]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788674 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788674) 12:33:17:422 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:33:17:422 CTIOS1-ctios Trace: >>CG:[call.5000.16788674]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788674 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4021 MsgID:eCallClearedEvent DvrKey:call.5000.16788674) 12:33:17:422 CTIOS1-ctios Trace: >>CG:[call.5000.16788674]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:16788674 ConnDevIDTyp:0 ConnDevID:4021 MsgID:eCallEndEvent DvrKey:call.5000.16788674) 12:33:17:422 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:33:17:422 CTIOS1-ctios Trace: Removed CallConnection(4021.0). 12:33:17:422 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.16788674 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:33:17:422 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:33:17:422 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:18:330 CTIOS1-ctios Trace: [call.5000.35287970] Found CallConnection(2207.0) for device 2207. 12:33:18:331 CTIOS1-ctios Trace: [call.5000.35287970] Found CallConnection(2207.0) for device 2207. 12:33:18:335 CTIOS1-ctios Trace: [call.5000.35287980] Found CallConnection(2027.0) for device 2027. 12:33:18:336 CTIOS1-ctios Trace: [call.5000.35287980] Found CallConnection(2027.0) for device 2027. 12:33:18:350 CTIOS1-ctios Trace: >>CG:[call.5000.35287963]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287963 NumParties:2 SecDevIDTyp:0 SecCID:35287970 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:94263 SecDevID:2207 TfrgDevID:2207 TfrdDevID:2027 MsgID:eCallTransferredEvent DvrKey:call.5000.35287963ConnectedParty[1]:(ConnPtyCID:35287963 ConnPtyDevIDTyp:1 ConnPtyDevID:94263) ConnectedParty[2]:(ConnPtyCID:35287963 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:33:18:350 CTIOS1-ctios Trace: [call.5000.35287963] Found CallConnection(2207.0). 12:33:18:350 CTIOS1-ctios Trace: >>CG:[call.5000.35287970]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287963 NumParties:2 SecDevIDTyp:0 SecCID:35287970 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:94263 SecDevID:2207 TfrgDevID:2207 TfrdDevID:2027 MsgID:eCallTransferredEvent DvrKey:call.5000.35287970ConnectedParty[1]:(ConnPtyCID:35287963 ConnPtyDevIDTyp:1 ConnPtyDevID:94263) ConnectedParty[2]:(ConnPtyCID:35287963 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:33:18:350 CTIOS1-ctios Trace: [call.5000.35287970]::FindTransferCommonDeviceID Found Transferring Device [2207] on both [call.5000.35287963] and [call.5000.35287970]. 12:33:18:350 CTIOS1-ctios Trace: [call.5000.35287963] Found CallConnection(2207.0). 12:33:18:350 CTIOS1-ctios Trace: [call.5000.35287970] Found CallConnection(2207.0). 12:33:18:351 CTIOS1-ctios Trace: [call.5000.35287963] Found CallConnection(2207.0). 12:33:18:351 CTIOS1-ctios Trace: Removed CallConnection(2207.0). 12:33:18:351 CTIOS1-ctios Trace: [call.5000.35287970] Found CallConnection(2207.0). 12:33:18:351 CTIOS1-ctios Trace: Removed CallConnection(2207.0). 12:33:18:351 CTIOS1-ctios Trace: Added CallConnection(94263.1). 12:33:18:351 CTIOS1-ctios Trace: [call.5000.35287970] Moved CallConnection[94263.1] from [call.5000.35287963] to [call.5000.35287970]. 12:33:18:352 CTIOS1-ctios Trace: >>CG:[call.5000.35287963]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287963 ConnDevIDTyp:1 ConnDevID:94263 MsgID:eCallEndEvent DvrKey:call.5000.35287963) 12:33:18:352 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287963 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:33:18:352 CTIOS1-ctios Trace: >>CG:[call.5000.35287970]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287970 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287963 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2207 NewConnDevID:2207 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287970) 12:33:18:352 CTIOS1-ctios Trace: >>CG:[call.5000.35287963]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287963 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287963 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2207 NewConnDevID:94263 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287963) 12:33:18:353 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287963.2207]:eCallTransferredEvent,Msk(683c1a00) 12:33:18:353 CTIOS1-ctios Trace: >>CG:[call.5000.35287963]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287963 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287963 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:94263 DNIS:2207 ConnDevID:94263 NewConnDevID:94263 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287963 ecc:(...)) 12:33:18:353 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287963.2207]:eCallTransferredEvent,Msk(683c1a00) 12:33:18:353 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287970.2207]:eCallTransferredEvent,Msk(683c1a00) 12:33:18:353 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287963.2207]:eCallEndEvent 12:33:18:353 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35287970.2207]:eCallEndEvent 12:33:18:353 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:1) 12:33:18:353 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:33:18:353 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:33:18:355 CTIOS1-ctios Trace: >>CG:[call.5000.35287963]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287963 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287963) 12:33:18:356 CTIOS1-ctios Trace: >>CG:[call.5000.35287963]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287963 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:94263 RelDevID:94263 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287963) 12:33:18:356 CTIOS1-ctios Trace: >>CG:[call.5000.35287963]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287963 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35287963) 12:33:18:356 CTIOS1-ctios Trace: >>CG:[call.5000.35287963]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287963 ConnDevIDTyp:1 ConnDevID:94263 MsgID:eCallEndEvent DvrKey:call.5000.35287963) 12:33:18:356 CTIOS1-ctios Trace: Removed CallConnection(94263.1). 12:33:18:356 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287963 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:33:19:082 CTIOS1-ctios Trace: [call.5000.35287980] Found CallConnection(2027.0) for device 2027. 12:33:19:296 CTIOS1-ctios Trace: [call.5000.35287980] Found CallConnection(2027.0) for device 2027. 12:33:19:398 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:33:19:398 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:19:398 CTIOS1-ctios Trace: >>CG:[call.5000.35287897]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287897 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4021 RetrvDevID:4021 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287897) 12:33:19:398 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(4021.0). 12:33:19:398 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:33:19:405 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(4021.0) for device 4021. 12:33:19:405 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(4021.0) for device 4021. 12:33:39:477 CTIOS1-ctios Trace: [call.5000.35287914] Found CallConnection(2078.0) for device 2078. 12:33:39:479 CTIOS1-ctios Trace: [call.5000.35287914] Found CallConnection(2078.0) for device 2078. 12:33:39:480 CTIOS1-ctios Trace: >>CG:[call.5000.35287914]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287914 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2078 RelDevID:2078 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287914) 12:33:39:480 CTIOS1-ctios Trace: [agent.5000.216] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:39:480 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:33:39:480 CTIOS1-ctios Trace: >>CG:[call.5000.35287914]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287914 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:013459370009 RelDevID:013459370009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287914) 12:33:39:480 CTIOS1-ctios Trace: >>CG:[call.5000.35287914]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287914 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2078 MsgID:eCallClearedEvent DvrKey:call.5000.35287914) 12:33:39:480 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:33:39:480 CTIOS1-ctios Trace: >>CG:[call.5000.35287914]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287914 ConnDevIDTyp:0 ConnDevID:2078 MsgID:eCallEndEvent DvrKey:call.5000.35287914) 12:33:39:480 CTIOS1-ctios Trace: >>CG:[agent.5000.216]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5025 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2078 AGID:216 AGInstr:2078 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.216 AGAvailStatus:0) 12:33:39:480 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:33:39:480 CTIOS1-ctios Trace: Removed CallConnection(2078.0). 12:33:39:480 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287914 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:33:39:480 CTIOS1-ctios Trace: [agent.5000.216] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:40:218 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:33:40:219 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:40:219 CTIOS1-ctios Trace: >>CG:[call.5000.35287897]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287897 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4021 HldgDevID:4021 MsgID:eCallHeldEvent DvrKey:call.5000.35287897) 12:33:40:219 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(4021.0). 12:33:40:219 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:33:40:220 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:33:40:220 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:40:220 CTIOS1-ctios Trace: >>CG:[call.5000.16788675]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788675 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4021 RCallKeyDay:151064 RCallKeyCID:1363 MsgID:eCallBeginEvent DvrKey:call.5000.16788675 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518951)) ICMEntUniqID:icm.151064.1363 RCallKeySeq#:4) 12:33:40:220 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788675 12:33:40:220 CTIOS1-ctios Trace: >>CG:[call.5000.16788675]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788675 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4021 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788675 COCConnCID:35287897 COCCallConnDevIDTyp:0 COCCallConnDevID:4021) 12:33:40:220 CTIOS1-ctios Trace: [call.5000.16788675] CallConnection(4021.0) found DeviceID(4021) AgentID(407). 12:33:40:220 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:33:40:220 CTIOS1-ctios Trace: Added CallConnection(4021.0). 12:33:40:220 CTIOS1-ctios Trace: [call.5000.16788675]::CreateCallConnection(): CallConnection(4021.0) created successfully. 12:33:40:220 CTIOS1-ctios Trace: [call.5000.16788675.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1000) 12:33:40:220 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1000) 12:33:40:220 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(4021.0) for device 4021. 12:33:40:221 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(4021.0) for device 4021. 12:33:40:397 CTIOS1-ctios Trace: >>CG:[call.5000.16788675]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788675 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788675 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3022 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788675 ecc:(...)) 12:33:40:398 CTIOS1-ctios Trace: >>CG:[call.5000.16788675]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788675 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4021 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788675) 12:33:40:398 CTIOS1-ctios Trace: [call.5000.16788675] Found CallConnection(4021.0) for device 4021. 12:33:40:448 CTIOS1-ctios Trace: [call.5000.16788675] Found CallConnection(4021.0) for device 4021. 12:33:40:449 CTIOS1-ctios Trace: [call.5000.16788675] Found CallConnection(4021.0) for device 4021. 12:33:40:450 CTIOS1-ctios Trace: >>CG:[call.5000.16788675]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788675 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788675 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788675 ecc:(...)) 12:33:40:450 CTIOS1-ctios Trace: >>CG:[call.5000.16788675]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788675 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788675 Trnk#:0 TrnkGrp#:0) 12:33:40:451 CTIOS1-ctios Trace: >>CG:[call.5000.16788675]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788675 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788675 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788675 ecc:(...)) 12:33:40:451 CTIOS1-ctios Trace: >>CG:[call.5000.16788675]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788675 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4021 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788675 Trnk#:0 TrnkGrp#:0) 12:33:40:451 CTIOS1-ctios Trace: [call.5000.16788675] Found CallConnection(4021.0). 12:33:40:451 CTIOS1-ctios Trace: [call.5000.16788675.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1a40) 12:33:40:451 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1a40) 12:33:40:451 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1a40) 12:33:40:725 CTIOS1-ctios Trace: >>CG:[agent.5000.216]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5025 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2078 AGID:216 AGInstr:2078 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.216 AGAvailStatus:0) 12:33:40:725 CTIOS1-ctios Trace: [agent.5000.216] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:40:725 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287999 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2078 MsgID:eCallBeginEvent DvrKey:call.5000.35287999 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519220))) 12:33:40:725 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35287999 12:33:40:725 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287999 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2078 CallngDevID:2078 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35287999) 12:33:40:725 CTIOS1-ctios Trace: [call.5000.35287999] CallConnection(2078.0) found DeviceID(2078) AgentID(216). 12:33:40:725 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:33:40:725 CTIOS1-ctios Trace: Added CallConnection(2078.0). 12:33:40:725 CTIOS1-ctios Trace: [call.5000.35287999]::CreateCallConnection(): CallConnection(2078.0) created successfully. 12:33:40:725 CTIOS1-ctios Trace: [call.5000.35287999.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf0002) 12:33:40:725 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:33:46:952 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287999 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35287999 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:013459370009 ConnDevID:2078 NewConnDevID:2078 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287999) 12:33:46:952 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287999 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2078 CallngDevID:2078 CalldDevID:013459370009 MsgID:eCallOriginatedEvent DvrKey:call.5000.35287999) 12:33:46:953 CTIOS1-ctios Trace: [call.5000.35287999] Found CallConnection(2078.0) for device 2078. 12:33:50:746 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:33:50:747 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:33:50:766 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:33:50:766 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:50:766 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2102 HldgDevID:2102 MsgID:eCallHeldEvent DvrKey:call.5000.35287626) 12:33:50:766 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0). 12:33:50:766 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:33:50:766 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:33:50:766 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eHold),Msk(0) 12:33:50:767 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:33:50:767 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:33:50:767 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]: eCallHeldEvent,Msk(68bf000a) 12:33:50:782 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:33:50:782 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:50:782 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2102 RetrvDevID:2102 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287795) 12:33:50:782 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0). 12:33:50:782 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:33:50:782 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:33:50:782 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:33:50:783 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eTalking),Msk(0) 12:33:50:783 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:33:50:783 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:33:50:783 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:33:50:783 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eCallRetrievedEvent,Msk(68bf01a6) 12:33:51:031 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:33:51:031 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:33:51:038 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:33:51:038 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:51:038 CTIOS1-ctios Trace: >>CG:[call.5000.35286778]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35286778 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2018 HldgDevID:2018 MsgID:eCallHeldEvent DvrKey:call.5000.35286778) 12:33:51:038 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0). 12:33:51:039 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:33:51:055 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:33:51:256 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:33:51:473 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:33:51:474 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:51:474 CTIOS1-ctios Trace: >>CG:[call.5000.35288002]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288002 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35288002 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519231))) 12:33:51:474 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288002 12:33:51:474 CTIOS1-ctios Trace: >>CG:[call.5000.35288002]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288002 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288002) 12:33:51:474 CTIOS1-ctios Trace: [call.5000.35288002] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:33:51:474 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:33:51:474 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:33:51:474 CTIOS1-ctios Trace: [call.5000.35288002]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:33:51:474 CTIOS1-ctios Trace: [call.5000.35288002.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:33:51:474 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:33:51:913 CTIOS1-ctios Trace: >>CG:[call.5000.35288002]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288002 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288002 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:994876 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288002) 12:33:51:913 CTIOS1-ctios Trace: >>CG:[call.5000.35288002]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288002 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 CalldDevID:994876 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288002) 12:33:51:913 CTIOS1-ctios Trace: [call.5000.35288002] Found CallConnection(2018.0) for device 2018. 12:33:52:125 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287999 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287999 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2078 NewConnDevID:2078 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287999) 12:33:52:125 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35287999 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:013459370009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35287999 Trnk#:0 TrnkGrp#:0) 12:33:52:134 CTIOS1-ctios Trace: [call.5000.35287999] Found CallConnection(2078.0) for device 2078. 12:33:52:142 CTIOS1-ctios Trace: >>CG:[call.5000.35288002]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288002 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288002 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288002) 12:33:52:142 CTIOS1-ctios Trace: >>CG:[call.5000.35288002]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288002 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:994876 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288002 Trnk#:0 TrnkGrp#:0) 12:33:52:142 CTIOS1-ctios Trace: [call.5000.35287999] Found CallConnection(2078.0) for device 2078. 12:33:52:862 CTIOS1-ctios Trace: [call.5000.35288002] Found CallConnection(2018.0) for device 2018. 12:33:52:901 CTIOS1-ctios Trace: [call.5000.35288002] Found CallConnection(2018.0) for device 2018. 12:33:56:706 CTIOS1-ctios Trace: [call.5000.35287987] Found CallConnection(2297.0) for device 2297. 12:33:56:707 CTIOS1-ctios Trace: [call.5000.35287987] Found CallConnection(2297.0) for device 2297. 12:33:56:707 CTIOS1-ctios Trace: [call.5000.35287987] Found CallConnection(2150.2152.3.0) for device 2150. 12:33:56:708 CTIOS1-ctios Trace: [call.5000.35287987] Found CallConnection(2150.2152.3.0) for device 2150. 12:33:56:730 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287874 NumParties:2 SecDevIDTyp:0 SecCID:35287987 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:0 LineTyp:10 SGPri:0 MonID:0 PriDevID:9988877912 SecDevID:2297 TfrgDevID:2297 TfrdDevID:2150 MsgID:eCallTransferredEvent DvrKey:call.5000.35287874 ConnPtyDevIDFull:2150.2152.3 TfrdDevIDFull:2150.2152.3ConnectedParty[1]:(ConnPtyCID:35287874 ConnPtyDevIDTyp:1 ConnPtyDevID:9988877912) ConnectedParty[2]:(ConnPtyCID:35287874 ConnPtyDevIDTyp:0 ConnPtyDevID:2150)) 12:33:56:730 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2297.0). 12:33:56:731 CTIOS1-ctios Trace: >>CG:[call.5000.35287987]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287874 NumParties:2 SecDevIDTyp:0 SecCID:35287987 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:0 LineTyp:10 SGPri:0 MonID:0 PriDevID:9988877912 SecDevID:2297 TfrgDevID:2297 TfrdDevID:2150 MsgID:eCallTransferredEvent DvrKey:call.5000.35287987 ConnPtyDevIDFull:2150.2152.3 TfrdDevIDFull:2150.2152.3ConnectedParty[1]:(ConnPtyCID:35287874 ConnPtyDevIDTyp:1 ConnPtyDevID:9988877912) ConnectedParty[2]:(ConnPtyCID:35287874 ConnPtyDevIDTyp:0 ConnPtyDevID:2150)) 12:33:56:731 CTIOS1-ctios Trace: [call.5000.35287987]::FindTransferCommonDeviceID Found Transferring Device [2297] on both [call.5000.35287874] and [call.5000.35287987]. 12:33:56:731 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2297.0). 12:33:56:731 CTIOS1-ctios Trace: [call.5000.35287987] Found CallConnection(2297.0). 12:33:56:731 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2297.0). 12:33:56:731 CTIOS1-ctios Trace: Removed CallConnection(2297.0). 12:33:56:731 CTIOS1-ctios Trace: [call.5000.35287987] Found CallConnection(2297.0). 12:33:56:731 CTIOS1-ctios Trace: Removed CallConnection(2297.0). 12:33:56:731 CTIOS1-ctios Trace: Added CallConnection(9988877912.1). 12:33:56:731 CTIOS1-ctios Trace: [call.5000.35287987] Moved CallConnection[9988877912.1] from [call.5000.35287874] to [call.5000.35287987]. 12:33:56:731 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287874 ConnDevIDTyp:1 ConnDevID:9988877912 MsgID:eCallEndEvent DvrKey:call.5000.35287874) 12:33:56:731 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287874 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:33:56:731 CTIOS1-ctios Trace: >>CG:[call.5000.35287987]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287987 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35287874 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2297 NewConnDevID:2297 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287987) 12:33:56:731 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287874 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35287874 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2297 NewConnDevID:9988877912 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287874) 12:33:56:732 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287874 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35287874 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:9988877912 DNIS:2297 ConnDevID:9988877912 NewConnDevID:9988877912 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287874 ecc:(...)) 12:33:56:732 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:1) 12:33:56:732 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:33:56:737 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0) for device 2150. 12:33:56:746 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287999 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:2 LineTyp:7 SGPri:0 MonID:0 ConnDevID:013459370009 CallngDevID:2078 CalldDevID:013459370009 LstRedirDevID:(null) AnsDevID:013459370009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287999 Trnk#:0 TrnkGrp#:0) 12:33:56:746 CTIOS1-ctios Trace: [call.5000.35287999] Found CallConnection(2078.0). 12:33:56:746 CTIOS1-ctios Trace: [call.5000.35287999.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf01a6) 12:33:56:746 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:33:56:746 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:33:56:747 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0) for device 2150. 12:33:56:770 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287999 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35287999 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2078 NewConnDevID:2078 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287999) 12:33:57:226 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:33:57:226 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:57:227 CTIOS1-ctios Trace: >>CG:[call.5000.35287984]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287984 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4102 HldgDevID:4102 MsgID:eCallHeldEvent DvrKey:call.5000.35287984) 12:33:57:227 CTIOS1-ctios Trace: [call.5000.35287984] Found CallConnection(4102.0). 12:33:57:227 CTIOS1-ctios Trace: [call.5000.35287984.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x68bf000a) 12:33:57:227 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eHold),Msk(0) 12:33:57:227 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:33:57:227 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]: eCallHeldEvent,Msk(68bf000a) 12:33:57:229 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:33:57:230 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:33:57:230 CTIOS1-ctios Trace: >>CG:[call.5000.35288005]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288005 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4102 RCallKeyDay:151064 RCallKeyCID:1380 MsgID:eCallBeginEvent DvrKey:call.5000.35288005 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519183)) ICMEntUniqID:icm.151064.1380 RCallKeySeq#:3) 12:33:57:230 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288005 12:33:57:230 CTIOS1-ctios Trace: >>CG:[call.5000.35288005]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288005 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4102 CallngDevID:4102 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288005 COCConnCID:35287984 COCCallConnDevIDTyp:0 COCCallConnDevID:4102) 12:33:57:230 CTIOS1-ctios Trace: [call.5000.35288005] CallConnection(4102.0) found DeviceID(4102) AgentID(434). 12:33:57:230 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:33:57:230 CTIOS1-ctios Trace: Added CallConnection(4102.0). 12:33:57:230 CTIOS1-ctios Trace: [call.5000.35288005]::CreateCallConnection(): CallConnection(4102.0) created successfully. 12:33:57:230 CTIOS1-ctios Trace: [call.5000.35288005.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x683c1000) 12:33:57:230 CTIOS1-ctios Trace: [call.5000.35287984.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x683c1000) 12:33:57:231 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eTalking),Msk(0) 12:33:57:231 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288005.4102]:eButtonEnablementMaskChange,Msk(683c1000) 12:33:57:231 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eButtonEnablementMaskChange,Msk(683c1000) 12:33:57:231 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288005.4102]:eCallBeginEvent,Msk(683c1000) 12:33:57:231 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288005.4102]:eCallServiceInitiatedEvent,Msk(683c1000) 12:33:57:231 CTIOS1-ctios Trace: [call.5000.35287984] Found CallConnection(4102.0) for device 4102. 12:33:57:231 CTIOS1-ctios Trace: [call.5000.35287984] Found CallConnection(4102.0) for device 4102. 12:33:59:824 CTIOS1-ctios Trace: >>CG:[call.5000.35288005]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288005 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:13 FailDevTyp:0 MonID:0 ConnDevID:4102 CalldDevID:(null) FailDevID:4102 MsgID:eCallFailedEvent DvrKey:call.5000.35288005) 12:33:59:824 CTIOS1-ctios Trace: [call.5000.35288005.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x683c1000) 12:33:59:825 CTIOS1-ctios Trace: [call.5000.35287984.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x683c1000) 12:33:59:825 CTIOS1-ctios Trace: >>CG:[call.5000.35288005]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288005 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35288005 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4102 NewConnDevID:4102 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288005 ecc:(...)) 12:33:59:825 CTIOS1-ctios Trace: >>CG:[call.5000.35288005]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288005 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:13 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4102 CallngDevID:4102 CalldDevID:(null) MsgID:eCallOriginatedEvent DvrKey:call.5000.35288005) 12:33:59:825 CTIOS1-ctios Trace: [call.5000.35288005] Found CallConnection(4102.0) for device 4102. 12:33:59:825 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288005.4102]:eButtonEnablementMaskChange,Msk(683c1000) 12:33:59:826 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eButtonEnablementMaskChange,Msk(683c1000) 12:33:59:826 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288005.4102]:eCallFailedEvent,Msk(683c1000) 12:33:59:826 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288005.4102]:eCallDataUpdateEvent,Msk(683c1000) 12:33:59:826 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288005.4102]:eCallOriginatedEvent,Msk(683c1000) 12:33:59:830 CTIOS1-ctios Trace: [call.5000.35288005] Found CallConnection(4102.0) for device 4102. 12:33:59:831 CTIOS1-ctios Trace: [call.5000.35288005] Found CallConnection(4102.0) for device 4102. 12:34:00:189 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.0) for device 4054. 12:34:00:190 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.0) for device 4054. 12:34:00:200 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:34:00:200 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:00:200 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287881 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4054 HldgDevID:4054 MsgID:eCallHeldEvent DvrKey:call.5000.35287881) 12:34:00:200 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.0). 12:34:00:200 CTIOS1-ctios Trace: [call.5000.35287881.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:34:00:200 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eHold),Msk(0) 12:34:00:200 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:34:00:200 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]: eCallHeldEvent,Msk(68bf000a) 12:34:01:844 CTIOS1-ctios Trace: [call.5000.16788675] Found CallConnection(4021.0) for device 4021. 12:34:01:845 CTIOS1-ctios Trace: [call.5000.16788675] Found CallConnection(4021.0) for device 4021. 12:34:01:847 CTIOS1-ctios Trace: >>CG:[call.5000.16788675]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788675 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4021 RelDevID:4021 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788675) 12:34:01:847 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:01:847 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:34:01:847 CTIOS1-ctios Trace: >>CG:[call.5000.16788675]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788675 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788675) 12:34:01:847 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:34:01:847 CTIOS1-ctios Trace: >>CG:[call.5000.16788675]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788675 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4021 MsgID:eCallClearedEvent DvrKey:call.5000.16788675) 12:34:01:847 CTIOS1-ctios Trace: >>CG:[call.5000.16788675]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:16788675 ConnDevIDTyp:0 ConnDevID:4021 MsgID:eCallEndEvent DvrKey:call.5000.16788675) 12:34:01:847 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:34:01:847 CTIOS1-ctios Trace: Removed CallConnection(4021.0). 12:34:01:848 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.16788675 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:34:01:848 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:34:01:848 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:02:948 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:34:02:948 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:02:949 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287881 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4054 RetrvDevID:4054 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287881) 12:34:02:949 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.0). 12:34:02:949 CTIOS1-ctios Trace: [call.5000.35287881.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf01a6) 12:34:02:949 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eTalking),Msk(0) 12:34:02:949 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:34:02:949 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eCallRetrievedEvent,Msk(68bf01a6) 12:34:02:955 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.0) for device 4054. 12:34:02:956 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.0) for device 4054. 12:34:02:964 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35287881.4054]:eSetCallDataRequest 12:34:02:968 CTIOS1-ctios Trace: >>CG:[call.5000.35287881.4054]:eSetCallDataConf(UniqObjID:call.5000.35287881.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:34:03:004 CTIOS1-ctios Trace: [call.5000.35288005] Found CallConnection(4102.0) for device 4102. 12:34:03:004 CTIOS1-ctios Trace: [call.5000.35288005] Found CallConnection(4102.0) for device 4102. 12:34:03:012 CTIOS1-ctios Trace: >>CG:[call.5000.35288005]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288005 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4102 RelDevID:4102 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288005) 12:34:03:012 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:03:012 CTIOS1-ctios Trace: [call.5000.35287984.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x68bf000a) 12:34:03:012 CTIOS1-ctios Trace: >>CG:[call.5000.35288005]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288005 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4102 MsgID:eCallClearedEvent DvrKey:call.5000.35288005) 12:34:03:012 CTIOS1-ctios Trace: >>CG:[call.5000.35288005]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288005 ConnDevIDTyp:0 ConnDevID:4102 MsgID:eCallEndEvent DvrKey:call.5000.35288005) 12:34:03:012 CTIOS1-ctios Trace: [call.5000.35287984.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x68bf000a) 12:34:03:012 CTIOS1-ctios Trace: Removed CallConnection(4102.0). 12:34:03:012 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288005 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:34:03:012 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:34:03:012 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:03:012 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:34:03:012 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288005.4102]:eCallConnectionClearedEvent,Msk(3c0000) 12:34:03:012 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288005.4102]:eCallClearedEvent,Msk(3c0000) 12:34:03:012 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:34:03:012 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288005.4102]:eCallEndEvent 12:34:03:012 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eHold),Msk(0) 12:34:04:399 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:34:04:400 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:34:04:432 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:34:04:433 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:34:04:443 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4111.4112.2 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.35287861 HldgDevIDFull:4111.4112.2) 12:34:04:443 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0). 12:34:04:443 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:34:04:443 CTIOS1-ctios Trace: [call.5000.35287920.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:34:04:443 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:34:04:443 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:34:04:443 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]: eCallHeldEvent,Msk(28bf000a) 12:34:04:455 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:34:04:455 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:04:455 CTIOS1-ctios Trace: >>CG:[call.5000.35287920]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287920 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4111 RetrvDevID:4111 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287920) 12:34:04:455 CTIOS1-ctios Trace: [call.5000.35287920] Found CallConnection(4111.0). 12:34:04:455 CTIOS1-ctios Trace: [call.5000.35287920.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:34:04:456 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:34:04:456 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:34:04:456 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:34:04:456 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:34:04:456 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:34:04:456 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:34:04:456 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]:eCallRetrievedEvent,Msk(68bf01a6) 12:34:04:461 CTIOS1-ctios Trace: [call.5000.35287920] Found CallConnection(4111.0) for device 4111. 12:34:04:462 CTIOS1-ctios Trace: [call.5000.35287920] Found CallConnection(4111.0) for device 4111. 12:34:04:477 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287920.4111]:eSetCallDataRequest 12:34:04:482 CTIOS1-ctios Trace: >>CG:[call.5000.35287920.4111]:eSetCallDataConf(UniqObjID:call.5000.35287920.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:34:04:713 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:34:04:714 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:34:05:057 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35287881.4054]:eSingleStepTransferRequest 12:34:05:072 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.0) for device 4054. 12:34:05:073 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.0) for device 4054. 12:34:05:148 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:34:05:148 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:05:148 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287881 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4054 HldgDevID:4054 MsgID:eCallHeldEvent DvrKey:call.5000.35287881) 12:34:05:148 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.0). 12:34:05:148 CTIOS1-ctios Trace: [call.5000.35287881.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c0008) 12:34:05:149 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eHold),Msk(0) 12:34:05:149 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eButtonEnablementMaskChange,Msk(683c0008) 12:34:05:149 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]: eCallHeldEvent,Msk(683c0008) 12:34:05:152 CTIOS1-ctios Trace: >>CG:[call.5000.2130706767]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706767 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4054 RCallKeyDay:151064 RCallKeyCID:1362 MsgID:eCallBeginEvent DvrKey:call.5000.2130706767 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518928)) ICMEntUniqID:icm.151064.1362 RCallKeySeq#:3) 12:34:05:152 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706767 12:34:05:153 CTIOS1-ctios Trace: >>CG:[call.5000.2130706767]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706767 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4054 CallngDevID:4054 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706767 COCConnCID:35287881 COCCallConnDevIDTyp:0 COCCallConnDevID:4054) 12:34:05:153 CTIOS1-ctios Trace: [call.5000.2130706767] CallConnection(4054.0) found DeviceID(4054) AgentID(418). 12:34:05:153 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:34:05:153 CTIOS1-ctios Trace: Added CallConnection(4054.0). 12:34:05:153 CTIOS1-ctios Trace: [call.5000.2130706767]::CreateCallConnection(): CallConnection(4054.0) created successfully. 12:34:05:153 CTIOS1-ctios Trace: [call.5000.2130706767.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c1000) 12:34:05:153 CTIOS1-ctios Trace: [call.5000.35287881.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c1000) 12:34:05:153 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:34:05:153 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:05:153 CTIOS1-ctios Trace: >>CG:[call.5000.2130706767]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706767 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706767 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4055 ConnDevID:4054 NewConnDevID:4054 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706767 ecc:(...)) 12:34:05:153 CTIOS1-ctios Trace: >>CG:[call.5000.2130706767]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706767 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4054 CallngDevID:4054 CalldDevID:4054 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706767 CalldDevIDFull:4054.4055.2) 12:34:05:153 CTIOS1-ctios Trace: [call.5000.2130706767] Found CallConnection(4054.0) for device 4054. 12:34:05:153 CTIOS1-ctios Trace: >>CG:[call.5000.2130706767]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706767 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706767 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:6688121009 DNIS:4055 ConnDevID:4054 NewConnDevID:4054 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706767 ecc:(...)) 12:34:05:153 CTIOS1-ctios Trace: >>CG:[call.5000.2130706767]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706767 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4054 AlrtgDevID:(null) CallngDevID:4054 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706767 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:4054.4055.2) 12:34:05:153 CTIOS1-ctios Trace: [call.5000.2130706767] Found CallConnection(4054.0) for device 4054. 12:34:05:153 CTIOS1-ctios Trace: [call.5000.35287881.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c1000) 12:34:05:155 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706767.4054]:eButtonEnablementMaskChange,Msk(683c1000) 12:34:05:155 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eButtonEnablementMaskChange,Msk(683c1000) 12:34:05:155 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706767.4054]:eCallBeginEvent,Msk(683c1000) 12:34:05:155 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706767.4054]:eCallServiceInitiatedEvent,Msk(683c1000) 12:34:05:155 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eTalking),Msk(0) 12:34:05:155 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706767.4054]:eCallDataUpdateEvent,Msk(683c1000) 12:34:05:155 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706767.4054]:eCallOriginatedEvent,Msk(683c1000) 12:34:05:155 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706767.4054]:eCallDataUpdateEvent,Msk(683c1000) 12:34:05:155 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eButtonEnablementMaskChange,Msk(683c1000) 12:34:05:155 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706767.4054]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:34:05:155 CTIOS1-ctios Trace: >>CG:[call.5000.2130706767]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706767 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4054 AlrtgDevID:4054 CallngDevID:4054 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706767 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:4054.4055.2 CalldDevIDFull:4054.4055.2) 12:34:05:155 CTIOS1-ctios Trace: [call.5000.2130706767] Found CallConnection(4054.0) for device 4054. 12:34:05:155 CTIOS1-ctios Trace: [call.5000.2130706767.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283c0001) 12:34:05:155 CTIOS1-ctios Trace: [call.5000.35287881.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c0008) 12:34:05:155 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287881 NumParties:1 SecDevIDTyp:0 SecCID:2130706767 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:6688121009 SecDevID:4054 TfrgDevID:4054 TfrdDevID:4054 MsgID:eCallTransferredEvent DvrKey:call.5000.35287881 TfrdDevIDFull:4054.4055.2ConnectedParty[1]:(ConnPtyCID:35287881 ConnPtyDevIDTyp:1 ConnPtyDevID:6688121009)) 12:34:05:155 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.0). 12:34:05:155 CTIOS1-ctios Trace: [call.5000.35287881.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683f0001) 12:34:05:155 CTIOS1-ctios Trace: [call.5000.2130706767.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283f0001) 12:34:05:156 CTIOS1-ctios Trace: >>CG:[call.5000.2130706767]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287881 NumParties:1 SecDevIDTyp:0 SecCID:2130706767 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:6688121009 SecDevID:4054 TfrgDevID:4054 TfrdDevID:4054 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706767 TfrdDevIDFull:4054.4055.2ConnectedParty[1]:(ConnPtyCID:35287881 ConnPtyDevIDTyp:1 ConnPtyDevID:6688121009)) 12:34:05:156 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287881 ConnDevIDTyp:1 ConnDevID:6688121009 MsgID:eCallEndEvent DvrKey:call.5000.35287881) 12:34:05:156 CTIOS1-ctios Trace: [call.5000.2130706767]::FindTransferCommonDeviceID Found Transferring Device [4054] on both [call.5000.35287881] and [call.5000.2130706767]. 12:34:05:156 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.0). 12:34:05:156 CTIOS1-ctios Trace: [call.5000.2130706767] Found CallConnection(4054.0). 12:34:05:156 CTIOS1-ctios Trace: [call.5000.35287881.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683f0001) 12:34:05:156 CTIOS1-ctios Trace: >>CG:[call.5000.2130706767]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706767 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287881 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4054 NewConnDevID:4054 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706767) 12:34:05:156 CTIOS1-ctios Trace: [call.5000.2130706767.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283f0001) 12:34:05:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706767.4054]:eButtonEnablementMaskChange,Msk(283c0001) 12:34:05:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eButtonEnablementMaskChange,Msk(683c0008) 12:34:05:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706767.4054]:eCallDeliveredEvent(LCS:Unknown),Msk(283c0001) 12:34:05:156 CTIOS1-ctios Trace: [call.5000.2130706767.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283f0001) 12:34:05:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eButtonEnablementMaskChange,Msk(683f0001) 12:34:05:156 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.0). 12:34:05:156 CTIOS1-ctios Trace: Removed CallConnection(4054.0). 12:34:05:156 CTIOS1-ctios Trace: Added CallConnection(6688121009.1). 12:34:05:156 CTIOS1-ctios Trace: [call.5000.2130706767] Moved CallConnection[6688121009.1] from [call.5000.35287881] to [call.5000.2130706767]. 12:34:05:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706767.4054]:eButtonEnablementMaskChange,Msk(283f0001) 12:34:05:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eCallTransferredEvent,Msk(683f0001) 12:34:05:156 CTIOS1-ctios Trace: [call.5000.2130706767.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283f0001) 12:34:05:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eButtonEnablementMaskChange,Msk(683f0001) 12:34:05:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706767.4054]:eButtonEnablementMaskChange,Msk(283f0001) 12:34:05:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eCallTransferredEvent,Msk(683f0001) 12:34:05:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706767.4054]:eButtonEnablementMaskChange,Msk(283f0001) 12:34:05:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eCallEndEvent 12:34:05:156 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287881 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:34:05:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706767.4054]:eButtonEnablementMaskChange,Msk(283f0001) 12:34:05:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706767.4054]:eCallTransferredEvent,Msk(283f0001) 12:34:05:156 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706767.4054]:eCallDataUpdateEvent,Msk(283f0001) 12:34:05:156 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287881 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287881 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4054 NewConnDevID:6688121009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287881) 12:34:05:157 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287881 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287881 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:4054 ConnDevID:6688121009 NewConnDevID:6688121009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287881 ecc:(...)) 12:34:05:157 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:1) 12:34:05:157 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eCallDataUpdateEvent,Msk(283f0001) 12:34:05:157 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eCallDataUpdateEvent,Msk(283f0001) 12:34:05:157 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:34:05:157 CTIOS1-ctios Trace: [call.5000.35287881.4054] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x203f0001) 12:34:05:157 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eButtonEnablementMaskChange,Msk(203f0001) 12:34:05:157 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eAvailable),Msk(0) 12:34:05:160 CTIOS1-ctios Trace: >>CG:[call.5000.35287881.4054]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35287881 NewConnDevIDTyp:0 NewConnDevID:4054 UniqObjID:call.5000.35287881.4054 MsgID:eTransferCallConf TgtCILClntID:bancomer10-PC-3992-3300) 12:34:05:160 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eTransferCallConf,Msk(203f0001) 12:34:05:266 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:34:05:266 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:05:266 CTIOS1-ctios Trace: >>CG:[call.5000.35287897]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287897 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4021 RetrvDevID:4021 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287897) 12:34:05:267 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(4021.0). 12:34:05:267 CTIOS1-ctios Trace: [call.5000.35287897.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:34:05:272 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(4021.0) for device 4021. 12:34:05:272 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(4021.0) for device 4021. 12:34:05:451 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:34:05:451 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:05:452 CTIOS1-ctios Trace: >>CG:[call.5000.35287984]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287984 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4102 RetrvDevID:4102 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287984) 12:34:05:452 CTIOS1-ctios Trace: [call.5000.35287984] Found CallConnection(4102.0). 12:34:05:452 CTIOS1-ctios Trace: [call.5000.35287984.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x68bf01a6) 12:34:05:452 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eTalking),Msk(0) 12:34:05:452 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:34:05:452 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eCallRetrievedEvent,Msk(68bf01a6) 12:34:05:454 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4054 ANI:6865928813 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1383 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1383 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1750) 12:34:05:454 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][]:eAgentPrecallEvent 12:34:05:456 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:34:05:456 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:05:456 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eReserved),Msk(0) 12:34:05:459 CTIOS1-ctios Trace: [call.5000.35287984] Found CallConnection(4102.0) for device 4102. 12:34:05:459 CTIOS1-ctios Trace: [call.5000.35287984] Found CallConnection(4102.0) for device 4102. 12:34:05:468 CTIOS1-ctios Trace: ->RCV[bancomer17-3260-1520 a=434][call.5000.35287984.4102]:eSetCallDataRequest 12:34:05:472 CTIOS1-ctios Trace: >>CG:[call.5000.35287984.4102]:eSetCallDataConf(UniqObjID:call.5000.35287984.4102 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3260-1520) 12:34:05:573 CTIOS1-ctios Trace: >>CG:[call.5000.35288015]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288015 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6865928813 DNIS:4054 Dialed#:3021 ConnDevID:6865928813 RCallKeyDay:151064 RCallKeyCID:1383 MsgID:eCallBeginEvent DvrKey:call.5000.35288015 ecc:(...) ICMEntUniqID:icm.151064.1383 RCallKeySeq#:2) 12:34:05:573 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288015 12:34:05:573 CTIOS1-ctios Trace: >>CG:[call.5000.35288015]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288015 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6865928813 AlrtgDevID:(null) CallngDevID:6865928813 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288015 Trnk#:0 TrnkGrp#:0) 12:34:05:573 CTIOS1-ctios Trace: [call.5000.35288015]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6865928813. 12:34:05:573 CTIOS1-ctios Trace: CallConnection(6865928813.1) created AgentObject (Device) for DeviceID(6865928813). 12:34:05:573 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:34:05:573 CTIOS1-ctios Trace: Added CallConnection(6865928813.1). 12:34:05:573 CTIOS1-ctios Trace: [call.5000.35288015]::CreateCallConnection(): CallConnection(6865928813.1) created successfully. 12:34:05:574 CTIOS1-ctios Trace: >>CG:[call.5000.35288015]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288015 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6865928813 AlrtgDevID:4054 CallngDevID:6865928813 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288015 Trnk#:0 TrnkGrp#:0) 12:34:05:574 CTIOS1-ctios Trace: [call.5000.35288015] Found CallConnection(6865928813.1) for device 6865928813. 12:34:05:574 CTIOS1-ctios Trace: [call.5000.35288015]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4054. 12:34:05:574 CTIOS1-ctios Trace: [call.5000.35288015] CallConnection(6865928813.1) found DeviceID(4054) AgentID(418). 12:34:05:574 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:34:05:574 CTIOS1-ctios Trace: Added CallConnection(6865928813.1). 12:34:05:574 CTIOS1-ctios Trace: [call.5000.35288015]::CreateCallConnection(): CallConnection(6865928813.1) created successfully. 12:34:05:574 CTIOS1-ctios Trace: [call.5000.35288015.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683f0001) 12:34:05:575 CTIOS1-ctios Trace: [call.5000.35288015.4054] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:34:05:575 CTIOS1-ctios Trace: [call.5000.35287881.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283f0001) 12:34:05:575 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eCallBeginEvent 12:34:05:575 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eButtonEnablementMaskChange,Msk(683f0001) 12:34:05:575 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eButtonEnablementMaskChange,Msk(283f0001) 12:34:05:575 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:34:05:652 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:34:05:652 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:05:652 CTIOS1-ctios Trace: >>CG:[call.5000.35288015]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288015 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288015 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6865928813 NewConnDevID:6865928813 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288015 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519245))) 12:34:05:653 CTIOS1-ctios Trace: >>CG:[call.5000.35288015]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288015 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4054 CallngDevID:6865928813 CalldDevID:4054 LstRedirDevID:(null) AnsDevID:4054 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288015 Trnk#:0 TrnkGrp#:0) 12:34:05:653 CTIOS1-ctios Trace: [call.5000.35288015] Found CallConnection(6865928813.1). 12:34:05:653 CTIOS1-ctios Trace: [call.5000.35288015] Found CallConnection(6865928813.1). 12:34:05:653 CTIOS1-ctios Trace: [call.5000.35288015.6865928813] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6865928813), Button Mask(0xbf01a6) 12:34:05:653 CTIOS1-ctios Trace: [call.5000.35288015.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf01a6) 12:34:05:653 CTIOS1-ctios Trace: [call.5000.35287881.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283f0001) 12:34:05:653 CTIOS1-ctios Trace: [call.5000.35287881.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283f0001) 12:34:05:653 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eTalking),Msk(0) 12:34:05:653 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eCallDataUpdateEvent,Msk(683f0001) 12:34:05:653 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:34:05:654 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eButtonEnablementMaskChange,Msk(283f0001) 12:34:05:654 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eButtonEnablementMaskChange,Msk(283f0001) 12:34:05:654 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eCallEstablishedEvent,Msk(68bf01a6) 12:34:05:688 CTIOS1-ctios Trace: [call.5000.35288015] Found CallConnection(4054.0) for device 4054. 12:34:05:689 CTIOS1-ctios Trace: [call.5000.35288015] Found CallConnection(4054.0) for device 4054. 12:34:05:710 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35288015.4054]:eSetCallDataRequest 12:34:05:716 CTIOS1-ctios Trace: >>CG:[call.5000.35288015]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288015 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288015 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6865928813 NewConnDevID:6865928813 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288015 ecc:(...)) 12:34:05:716 CTIOS1-ctios Trace: >>CG:[call.5000.35288015.4054]:eSetCallDataConf(UniqObjID:call.5000.35288015.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:34:05:716 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eCallDataUpdateEvent,Msk(68bf01a6) 12:34:07:234 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:1) 12:34:07:234 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:34:07:573 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:34:07:574 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:07:574 CTIOS1-ctios Trace: >>CG:[call.5000.35287984]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287984 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4102 HldgDevID:4102 MsgID:eCallHeldEvent DvrKey:call.5000.35287984) 12:34:07:574 CTIOS1-ctios Trace: [call.5000.35287984] Found CallConnection(4102.0). 12:34:07:574 CTIOS1-ctios Trace: [call.5000.35287984.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x68bf000a) 12:34:07:574 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eHold),Msk(0) 12:34:07:574 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:34:07:574 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]: eCallHeldEvent,Msk(68bf000a) 12:34:07:576 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:34:07:577 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:07:577 CTIOS1-ctios Trace: >>CG:[call.5000.35288018]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288018 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4102 RCallKeyDay:151064 RCallKeyCID:1380 MsgID:eCallBeginEvent DvrKey:call.5000.35288018 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519183)) ICMEntUniqID:icm.151064.1380 RCallKeySeq#:4) 12:34:07:577 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288018 12:34:07:577 CTIOS1-ctios Trace: >>CG:[call.5000.35288018]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288018 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4102 CallngDevID:4102 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288018 COCConnCID:35287984 COCCallConnDevIDTyp:0 COCCallConnDevID:4102) 12:34:07:577 CTIOS1-ctios Trace: [call.5000.35288018] CallConnection(4102.0) found DeviceID(4102) AgentID(434). 12:34:07:577 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:34:07:577 CTIOS1-ctios Trace: Added CallConnection(4102.0). 12:34:07:577 CTIOS1-ctios Trace: [call.5000.35288018]::CreateCallConnection(): CallConnection(4102.0) created successfully. 12:34:07:577 CTIOS1-ctios Trace: [call.5000.35288018.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x683c1000) 12:34:07:577 CTIOS1-ctios Trace: [call.5000.35287984.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x683c1000) 12:34:07:578 CTIOS1-ctios Trace: [call.5000.35287984] Found CallConnection(4102.0) for device 4102. 12:34:07:578 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eTalking),Msk(0) 12:34:07:578 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288018.4102]:eButtonEnablementMaskChange,Msk(683c1000) 12:34:07:579 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eButtonEnablementMaskChange,Msk(683c1000) 12:34:07:579 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288018.4102]:eCallBeginEvent,Msk(683c1000) 12:34:07:579 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288018.4102]:eCallServiceInitiatedEvent,Msk(683c1000) 12:34:07:579 CTIOS1-ctios Trace: [call.5000.35287984] Found CallConnection(4102.0) for device 4102. 12:34:10:098 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][call.5000.35287197.2192]:eSingleStepTransferRequest 12:34:10:120 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287197 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287197 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:56485 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287197 ecc:(...)) 12:34:10:121 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallDataUpdateEvent,Msk(bf01a6) 12:34:10:124 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2156 ANI:14 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1388 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1388 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1755) 12:34:10:124 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][]:eAgentPrecallEvent 12:34:10:128 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:0) 12:34:10:128 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:10:128 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eReserved),Msk(0) 12:34:10:132 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0) for device 2192. 12:34:10:133 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0) for device 2192. 12:34:10:133 CTIOS1-ctios Trace: >>CG:[call.5000.35287197.2192]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287197.2192 MsgID:eTransferCallConf TgtCILClntID:bancomer17-3864-3396) 12:34:10:133 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eTransferCallConf,Msk(bf01a6) 12:34:10:134 CTIOS1-ctios Trace: >>CG:[call.5000.2130706768]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706768 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:56485 DNIS:3000 CallrEntrDig:3000 ConnDevID:2192.2193.2 RCallKeyDay:151064 RCallKeyCID:1232 MsgID:eCallBeginEvent DvrKey:call.5000.2130706768 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517287)) ICMEntUniqID:icm.151064.1232 RCallKeySeq#:9) 12:34:10:134 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706768 12:34:10:134 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287197 NumParties:1 SecDevIDTyp:0 SecCID:2130706768 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:56485 SecDevID:2192 TfrgDevID:2192 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287197 SecDevIDFull:2192.2193.2ConnectedParty[1]:(ConnPtyCID:35287197 ConnPtyDevIDTyp:1 ConnPtyDevID:56485)) 12:34:10:134 CTIOS1-ctios Trace: >>CG:[call.5000.2130706768]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287197 NumParties:1 SecDevIDTyp:0 SecCID:2130706768 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:56485 SecDevID:2192 TfrgDevID:2192 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706768 SecDevIDFull:2192.2193.2ConnectedParty[1]:(ConnPtyCID:35287197 ConnPtyDevIDTyp:1 ConnPtyDevID:56485)) 12:34:10:134 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0). 12:34:10:134 CTIOS1-ctios Trace: [call.5000.2130706768]::FindTransferCommonDeviceID Calls [call.5000.35287197] and [call.5000.2130706768] do not appear to have a common Device. Tranferring Device [2192] is set as common device 12:34:10:134 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0). 12:34:10:134 CTIOS1-ctios Trace: [call.5000.35287197] Found CallConnection(2192.2193.2.0). 12:34:10:134 CTIOS1-ctios Trace: Removed CallConnection(2192.2193.2.0). 12:34:10:134 CTIOS1-ctios Trace: Added CallConnection(56485.1). 12:34:10:134 CTIOS1-ctios Trace: [call.5000.2130706768] Moved CallConnection[56485.1] from [call.5000.35287197] to [call.5000.2130706768]. 12:34:10:135 CTIOS1-ctios Trace: >>CG:[call.5000.2130706768]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706768 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706768 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2192.2193.2 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706768) 12:34:10:135 CTIOS1-ctios Trace: >>CG:[call.5000.2130706768]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706768 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:56485 RelDevID:56485 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706768) 12:34:10:135 CTIOS1-ctios Trace: >>CG:[call.5000.2130706768]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706768 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2192.2193.2 MsgID:eCallClearedEvent DvrKey:call.5000.2130706768) 12:34:10:135 CTIOS1-ctios Trace: >>CG:[call.5000.2130706768]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706768 ConnDevIDTyp:1 ConnDevID:56485 MsgID:eCallEndEvent DvrKey:call.5000.2130706768) 12:34:10:135 CTIOS1-ctios Trace: Removed CallConnection(56485.1). 12:34:10:135 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706768 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:34:10:135 CTIOS1-ctios Trace: >>CG:[call.5000.35287197]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287197 ConnDevIDTyp:1 ConnDevID:56485 MsgID:eCallEndEvent DvrKey:call.5000.35287197) 12:34:10:135 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287197 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:34:10:135 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:32767 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:34:10:135 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallTransferredEvent,Msk(bf01a6) 12:34:10:135 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:34:10:135 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallTransferredEvent,Msk(bf01a6) 12:34:10:135 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][call.5000.35287197.2192]:eCallEndEvent 12:34:10:135 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:34:10:192 CTIOS1-ctios Trace: >>CG:[call.5000.35288018]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288018 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35288018 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3009 ConnDevID:4102 NewConnDevID:4102 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288018 ecc:(...)) 12:34:10:192 CTIOS1-ctios Trace: >>CG:[call.5000.35288018]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288018 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4102 CallngDevID:4102 CalldDevID:3009 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288018) 12:34:10:192 CTIOS1-ctios Trace: [call.5000.35288018] Found CallConnection(4102.0) for device 4102. 12:34:10:192 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288018.4102]:eCallDataUpdateEvent,Msk(683c1000) 12:34:10:192 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288018.4102]:eCallOriginatedEvent,Msk(683c1000) 12:34:10:211 CTIOS1-ctios Trace: >>CG:[call.5000.35288019]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288019 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:14 DNIS:2156 Dialed#:3009 ConnDevID:14 RCallKeyDay:151064 RCallKeyCID:1388 MsgID:eCallBeginEvent DvrKey:call.5000.35288019 ecc:(...) ICMEntUniqID:icm.151064.1388 RCallKeySeq#:2) 12:34:10:211 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288019 12:34:10:211 CTIOS1-ctios Trace: >>CG:[call.5000.35288019]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288019 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:14 AlrtgDevID:(null) CallngDevID:14 CalldDevID:2156 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288019 Trnk#:0 TrnkGrp#:0) 12:34:10:211 CTIOS1-ctios Trace: [call.5000.35288019]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 14. 12:34:10:212 CTIOS1-ctios Trace: CallConnection(14.1) created AgentObject (Device) for DeviceID(14). 12:34:10:212 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:34:10:212 CTIOS1-ctios Trace: Added CallConnection(14.1). 12:34:10:212 CTIOS1-ctios Trace: [call.5000.35288019]::CreateCallConnection(): CallConnection(14.1) created successfully. 12:34:10:212 CTIOS1-ctios Trace: >>CG:[call.5000.35288019]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288019 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:14 AlrtgDevID:2156 CallngDevID:14 CalldDevID:2156 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288019 Trnk#:0 TrnkGrp#:0) 12:34:10:212 CTIOS1-ctios Trace: [call.5000.35288019] Found CallConnection(14.1) for device 14. 12:34:10:212 CTIOS1-ctios Trace: [call.5000.35288019]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2156. 12:34:10:212 CTIOS1-ctios Trace: [call.5000.35288019] CallConnection(14.1) found DeviceID(2156) AgentID(266). 12:34:10:212 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:34:10:212 CTIOS1-ctios Trace: Added CallConnection(14.1). 12:34:10:212 CTIOS1-ctios Trace: [call.5000.35288019]::CreateCallConnection(): CallConnection(14.1) created successfully. 12:34:10:212 CTIOS1-ctios Trace: [call.5000.35288019.2156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2156), Button Mask(0x683f0001) 12:34:10:212 CTIOS1-ctios Trace: [call.5000.35288019.2156] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:34:10:212 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288019.2156]:eCallBeginEvent 12:34:10:212 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288019.2156]:eButtonEnablementMaskChange,Msk(683f0001) 12:34:10:212 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288019.2156]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:34:10:217 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:0) 12:34:10:217 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:10:217 CTIOS1-ctios Trace: >>CG:[call.5000.35288019]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288019 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288019 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14 NewConnDevID:14 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288019 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519249))) 12:34:10:217 CTIOS1-ctios Trace: >>CG:[call.5000.35288019]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288019 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2156 CallngDevID:14 CalldDevID:2156 LstRedirDevID:(null) AnsDevID:2156 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288019 Trnk#:0 TrnkGrp#:0) 12:34:10:217 CTIOS1-ctios Trace: [call.5000.35288019] Found CallConnection(14.1). 12:34:10:217 CTIOS1-ctios Trace: [call.5000.35288019] Found CallConnection(14.1). 12:34:10:217 CTIOS1-ctios Trace: [call.5000.35288019.14] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(14), Button Mask(0xbf01a6) 12:34:10:217 CTIOS1-ctios Trace: [call.5000.35288019.2156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2156), Button Mask(0x68bf01a6) 12:34:10:217 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eTalking),Msk(0) 12:34:10:217 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288019.2156]:eCallDataUpdateEvent,Msk(683f0001) 12:34:10:217 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288019.2156]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:34:10:217 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288019.2156]:eCallEstablishedEvent,Msk(68bf01a6) 12:34:10:228 CTIOS1-ctios Trace: [call.5000.35288018] Found CallConnection(4102.0) for device 4102. 12:34:10:228 CTIOS1-ctios Trace: [call.5000.35288018] Found CallConnection(4102.0) for device 4102. 12:34:10:231 CTIOS1-ctios Trace: >>CG:[call.5000.35288018]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288018 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288018 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4102 NewConnDevID:4102 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288018 ecc:(...)) 12:34:10:231 CTIOS1-ctios Trace: >>CG:[call.5000.35288018]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288018 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288018 Trnk#:0 TrnkGrp#:0) 12:34:10:231 CTIOS1-ctios Trace: >>CG:[call.5000.35288018]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288018 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288018 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4102 NewConnDevID:4102 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288018 ecc:(...)) 12:34:10:231 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288018.4102]:eCallDataUpdateEvent,Msk(683c1000) 12:34:10:231 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288018.4102]:eCallReachedNetworkEvent,Msk(683c1000) 12:34:10:231 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288018.4102]:eCallDataUpdateEvent,Msk(683c1000) 12:34:10:231 CTIOS1-ctios Trace: >>CG:[call.5000.35288018]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288018 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3009 CallngDevID:4102 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:3009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288018 Trnk#:0 TrnkGrp#:0) 12:34:10:231 CTIOS1-ctios Trace: [call.5000.35288018] Found CallConnection(4102.0). 12:34:10:231 CTIOS1-ctios Trace: [call.5000.35288018.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x683c1a40) 12:34:10:231 CTIOS1-ctios Trace: [call.5000.35287984.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x683c1a40) 12:34:10:231 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288018.4102]:eButtonEnablementMaskChange,Msk(683c1a40) 12:34:10:231 CTIOS1-ctios Trace: [call.5000.35287984.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x683c1a40) 12:34:10:231 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eButtonEnablementMaskChange,Msk(683c1a40) 12:34:10:231 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eButtonEnablementMaskChange,Msk(683c1a40) 12:34:10:231 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288018.4102]:eCallEstablishedEvent,Msk(683c1a40) 12:34:10:281 CTIOS1-ctios Trace: ->RCV[bancomer17-3260-1520 a=434][call.5000.35288018.4102]:eSetCallDataRequest 12:34:10:282 CTIOS1-ctios Trace: ->RCV[BANCOMER22-3924-3912 a=266][call.5000.35288019.2156]:eSetCallDataRequest 12:34:10:285 CTIOS1-ctios Trace: >>CG:[call.5000.35288018.4102]:eSetCallDataConf(UniqObjID:call.5000.35288018.4102 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3260-1520) 12:34:10:287 CTIOS1-ctios Trace: >>CG:[call.5000.35288019]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288019 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288019 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14 NewConnDevID:14 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288019 ecc:(...)) 12:34:10:287 CTIOS1-ctios Trace: >>CG:[call.5000.35288019.2156]:eSetCallDataConf(UniqObjID:call.5000.35288019.2156 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER22-3924-3912) 12:34:10:287 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288019.2156]:eCallDataUpdateEvent,Msk(68bf01a6) 12:34:10:760 CTIOS1-ctios Trace: [call.5000.35288019] Found CallConnection(2156.0) for device 2156. 12:34:10:771 CTIOS1-ctios Trace: [call.5000.35288019] Found CallConnection(2156.0) for device 2156. 12:34:12:676 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35287992.4036]:eSingleStepTransferRequest 12:34:12:689 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.0) for device 4036. 12:34:12:689 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.0) for device 4036. 12:34:12:759 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:34:12:759 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:12:759 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287992 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4036 HldgDevID:4036 MsgID:eCallHeldEvent DvrKey:call.5000.35287992) 12:34:12:759 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.0). 12:34:12:759 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c0008) 12:34:12:759 CTIOS1-ctios Trace: >>CG:[call.5000.2130706769]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706769 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4036 RCallKeyDay:151064 RCallKeyCID:1382 MsgID:eCallBeginEvent DvrKey:call.5000.2130706769 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519196)) ICMEntUniqID:icm.151064.1382 RCallKeySeq#:3) 12:34:12:759 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706769 12:34:12:759 CTIOS1-ctios Trace: >>CG:[call.5000.2130706769]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706769 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4036 CallngDevID:4036 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706769 COCConnCID:35287992 COCCallConnDevIDTyp:0 COCCallConnDevID:4036) 12:34:12:759 CTIOS1-ctios Trace: [call.5000.2130706769] CallConnection(4036.0) found DeviceID(4036) AgentID(412). 12:34:12:759 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:34:12:759 CTIOS1-ctios Trace: Added CallConnection(4036.0). 12:34:12:759 CTIOS1-ctios Trace: [call.5000.2130706769]::CreateCallConnection(): CallConnection(4036.0) created successfully. 12:34:12:759 CTIOS1-ctios Trace: [call.5000.2130706769.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c1000) 12:34:12:759 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c1000) 12:34:12:760 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:34:12:760 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:12:760 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eHold),Msk(0) 12:34:12:760 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(683c0008) 12:34:12:760 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]: eCallHeldEvent,Msk(683c0008) 12:34:12:760 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.2130706769.4036]:eButtonEnablementMaskChange,Msk(683c1000) 12:34:12:760 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(683c1000) 12:34:12:760 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.2130706769.4036]:eCallBeginEvent,Msk(683c1000) 12:34:12:760 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.2130706769.4036]:eCallServiceInitiatedEvent,Msk(683c1000) 12:34:12:760 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:34:12:762 CTIOS1-ctios Trace: >>CG:[call.5000.2130706769]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706769 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706769 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4037 ConnDevID:4036 NewConnDevID:4036 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706769 ecc:(...)) 12:34:12:762 CTIOS1-ctios Trace: >>CG:[call.5000.2130706769]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706769 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4036 CallngDevID:4036 CalldDevID:4036 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706769 CalldDevIDFull:4036.4037.2) 12:34:12:762 CTIOS1-ctios Trace: [call.5000.2130706769] Found CallConnection(4036.0) for device 4036. 12:34:12:762 CTIOS1-ctios Trace: >>CG:[call.5000.2130706769]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706769 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706769 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:4777713732 DNIS:4037 ConnDevID:4036 NewConnDevID:4036 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706769 ecc:(...)) 12:34:12:762 CTIOS1-ctios Trace: >>CG:[call.5000.2130706769]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706769 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4036 AlrtgDevID:(null) CallngDevID:4036 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706769 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:4036.4037.2) 12:34:12:762 CTIOS1-ctios Trace: [call.5000.2130706769] Found CallConnection(4036.0) for device 4036. 12:34:12:762 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c1000) 12:34:12:762 CTIOS1-ctios Trace: >>CG:[call.5000.2130706769]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706769 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4036 AlrtgDevID:4036 CallngDevID:4036 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706769 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:4036.4037.2 CalldDevIDFull:4036.4037.2) 12:34:12:762 CTIOS1-ctios Trace: [call.5000.2130706769] Found CallConnection(4036.0) for device 4036. 12:34:12:762 CTIOS1-ctios Trace: [call.5000.2130706769.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x283c0001) 12:34:12:762 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683c0008) 12:34:12:762 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287992 NumParties:1 SecDevIDTyp:0 SecCID:2130706769 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:4777713732 SecDevID:4036 TfrgDevID:4036 TfrdDevID:4036 MsgID:eCallTransferredEvent DvrKey:call.5000.35287992 TfrdDevIDFull:4036.4037.2ConnectedParty[1]:(ConnPtyCID:35287992 ConnPtyDevIDTyp:1 ConnPtyDevID:4777713732)) 12:34:12:762 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.0). 12:34:12:762 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683f0001) 12:34:12:762 CTIOS1-ctios Trace: [call.5000.2130706769.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x283f0001) 12:34:12:763 CTIOS1-ctios Trace: >>CG:[call.5000.2130706769]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287992 NumParties:1 SecDevIDTyp:0 SecCID:2130706769 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:4777713732 SecDevID:4036 TfrgDevID:4036 TfrdDevID:4036 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706769 TfrdDevIDFull:4036.4037.2ConnectedParty[1]:(ConnPtyCID:35287992 ConnPtyDevIDTyp:1 ConnPtyDevID:4777713732)) 12:34:12:763 CTIOS1-ctios Trace: [call.5000.2130706769]::FindTransferCommonDeviceID Found Transferring Device [4036] on both [call.5000.35287992] and [call.5000.2130706769]. 12:34:12:763 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.0). 12:34:12:763 CTIOS1-ctios Trace: [call.5000.2130706769] Found CallConnection(4036.0). 12:34:12:763 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683f0001) 12:34:12:763 CTIOS1-ctios Trace: [call.5000.2130706769.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x283f0001) 12:34:12:763 CTIOS1-ctios Trace: [call.5000.2130706769.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x283f0001) 12:34:12:763 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.0). 12:34:12:763 CTIOS1-ctios Trace: Removed CallConnection(4036.0). 12:34:12:763 CTIOS1-ctios Trace: Added CallConnection(4777713732.1). 12:34:12:763 CTIOS1-ctios Trace: [call.5000.2130706769] Moved CallConnection[4777713732.1] from [call.5000.35287992] to [call.5000.2130706769]. 12:34:12:763 CTIOS1-ctios Trace: [call.5000.2130706769.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x283f0001) 12:34:12:763 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287992 ConnDevIDTyp:1 ConnDevID:4777713732 MsgID:eCallEndEvent DvrKey:call.5000.35287992) 12:34:12:763 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287992 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:34:12:763 CTIOS1-ctios Trace: >>CG:[call.5000.2130706769]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706769 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287992 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4036 NewConnDevID:4036 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706769) 12:34:12:764 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287992 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287992 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4036 NewConnDevID:4777713732 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287992) 12:34:12:764 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287992 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287992 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:4036 ConnDevID:4777713732 NewConnDevID:4777713732 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287992 ecc:(...)) 12:34:12:764 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.2130706769.4036]:eCallDataUpdateEvent,Msk(683c1000) 12:34:12:764 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.2130706769.4036]:eCallOriginatedEvent,Msk(683c1000) 12:34:12:764 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.2130706769.4036]:eCallDataUpdateEvent,Msk(683c1000) 12:34:12:764 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(683c1000) 12:34:12:764 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.2130706769.4036]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:34:12:764 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.2130706769.4036]:eButtonEnablementMaskChange,Msk(283c0001) 12:34:12:764 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(683c0008) 12:34:12:764 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.2130706769.4036]:eCallDeliveredEvent(LCS:Unknown),Msk(283c0001) 12:34:12:765 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(683f0001) 12:34:12:765 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.2130706769.4036]:eButtonEnablementMaskChange,Msk(283f0001) 12:34:12:765 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eCallTransferredEvent,Msk(683f0001) 12:34:12:765 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(683f0001) 12:34:12:765 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.2130706769.4036]:eButtonEnablementMaskChange,Msk(283f0001) 12:34:12:765 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eCallTransferredEvent,Msk(683f0001) 12:34:12:765 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.2130706769.4036]:eButtonEnablementMaskChange,Msk(283f0001) 12:34:12:765 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eCallEndEvent 12:34:12:765 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.2130706769.4036]:eButtonEnablementMaskChange,Msk(283f0001) 12:34:12:765 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.2130706769.4036]:eCallTransferredEvent,Msk(283f0001) 12:34:12:765 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.2130706769.4036]:eCallDataUpdateEvent,Msk(283f0001) 12:34:12:765 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eCallDataUpdateEvent,Msk(283f0001) 12:34:12:765 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eCallDataUpdateEvent,Msk(283f0001) 12:34:12:765 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:1) 12:34:12:765 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:34:12:765 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x203f0001) 12:34:12:765 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(203f0001) 12:34:12:766 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eAvailable),Msk(0) 12:34:12:768 CTIOS1-ctios Trace: >>CG:[call.5000.35287992.4036]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35287992 NewConnDevIDTyp:0 NewConnDevID:4036 UniqObjID:call.5000.35287992.4036 MsgID:eTransferCallConf TgtCILClntID:bancomer17-2212-1312) 12:34:12:768 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eTransferCallConf,Msk(203f0001) 12:34:13:454 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4036 ANI:2414173525 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1384 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1384 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1751) 12:34:13:454 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][]:eAgentPrecallEvent 12:34:13:458 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:34:13:458 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:13:458 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eReserved),Msk(0) 12:34:13:570 CTIOS1-ctios Trace: >>CG:[call.5000.35288024]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288024 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2414173525 DNIS:4036 Dialed#:3021 ConnDevID:2414173525 RCallKeyDay:151064 RCallKeyCID:1384 MsgID:eCallBeginEvent DvrKey:call.5000.35288024 ecc:(...) ICMEntUniqID:icm.151064.1384 RCallKeySeq#:2) 12:34:13:570 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288024 12:34:13:570 CTIOS1-ctios Trace: >>CG:[call.5000.35288024]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288024 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2414173525 AlrtgDevID:(null) CallngDevID:2414173525 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288024 Trnk#:0 TrnkGrp#:0) 12:34:13:570 CTIOS1-ctios Trace: [call.5000.35288024]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2414173525. 12:34:13:570 CTIOS1-ctios Trace: CallConnection(2414173525.1) created AgentObject (Device) for DeviceID(2414173525). 12:34:13:570 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:34:13:570 CTIOS1-ctios Trace: Added CallConnection(2414173525.1). 12:34:13:570 CTIOS1-ctios Trace: [call.5000.35288024]::CreateCallConnection(): CallConnection(2414173525.1) created successfully. 12:34:13:571 CTIOS1-ctios Trace: >>CG:[call.5000.35288024]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288024 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2414173525 AlrtgDevID:4036 CallngDevID:2414173525 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288024 Trnk#:0 TrnkGrp#:0) 12:34:13:571 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(2414173525.1) for device 2414173525. 12:34:13:571 CTIOS1-ctios Trace: [call.5000.35288024]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4036. 12:34:13:571 CTIOS1-ctios Trace: [call.5000.35288024] CallConnection(2414173525.1) found DeviceID(4036) AgentID(412). 12:34:13:571 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:34:13:571 CTIOS1-ctios Trace: Added CallConnection(2414173525.1). 12:34:13:571 CTIOS1-ctios Trace: [call.5000.35288024]::CreateCallConnection(): CallConnection(2414173525.1) created successfully. 12:34:13:571 CTIOS1-ctios Trace: [call.5000.35288024.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683f0001) 12:34:13:571 CTIOS1-ctios Trace: [call.5000.35288024.4036] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:34:13:571 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x283f0001) 12:34:13:571 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eCallBeginEvent 12:34:13:572 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eButtonEnablementMaskChange,Msk(683f0001) 12:34:13:572 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(283f0001) 12:34:13:572 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:34:13:647 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:34:13:647 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:13:647 CTIOS1-ctios Trace: >>CG:[call.5000.35288024]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288024 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288024 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2414173525 NewConnDevID:2414173525 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288024 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519253))) 12:34:13:648 CTIOS1-ctios Trace: >>CG:[call.5000.35288024]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288024 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4036 CallngDevID:2414173525 CalldDevID:4036 LstRedirDevID:(null) AnsDevID:4036 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288024 Trnk#:0 TrnkGrp#:0) 12:34:13:648 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(2414173525.1). 12:34:13:648 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(2414173525.1). 12:34:13:648 CTIOS1-ctios Trace: [call.5000.35288024.2414173525] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2414173525), Button Mask(0xbf01a6) 12:34:13:648 CTIOS1-ctios Trace: [call.5000.35288024.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf01a6) 12:34:13:648 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x283f0001) 12:34:13:648 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x283f0001) 12:34:13:648 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:34:13:648 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eCallDataUpdateEvent,Msk(683f0001) 12:34:13:649 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:34:13:649 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(283f0001) 12:34:13:649 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(283f0001) 12:34:13:649 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eCallEstablishedEvent,Msk(68bf01a6) 12:34:13:674 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(4036.0) for device 4036. 12:34:13:674 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(4036.0) for device 4036. 12:34:13:693 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35288024.4036]:eSetCallDataRequest 12:34:13:699 CTIOS1-ctios Trace: >>CG:[call.5000.35288024]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288024 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288024 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2414173525 NewConnDevID:2414173525 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288024 ecc:(...)) 12:34:13:699 CTIOS1-ctios Trace: >>CG:[call.5000.35288024.4036]:eSetCallDataConf(UniqObjID:call.5000.35288024.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:34:13:699 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eCallDataUpdateEvent,Msk(68bf01a6) 12:34:13:851 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(4036.0) for device 4036. 12:34:13:852 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(4036.0) for device 4036. 12:34:13:862 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:34:13:862 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:13:862 CTIOS1-ctios Trace: >>CG:[call.5000.35288024]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288024 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4036 HldgDevID:4036 MsgID:eCallHeldEvent DvrKey:call.5000.35288024) 12:34:13:862 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(4036.0). 12:34:13:862 CTIOS1-ctios Trace: [call.5000.35288024.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf000a) 12:34:13:862 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x283f0001) 12:34:13:863 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eHold),Msk(0) 12:34:13:863 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eButtonEnablementMaskChange,Msk(68bf000a) 12:34:13:863 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(283f0001) 12:34:13:863 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]: eCallHeldEvent,Msk(68bf000a) 12:34:13:873 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287992 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287992 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4777713732 NewConnDevID:4777713732 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287992 ecc:(...)) 12:34:13:874 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287992 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4036.4037.2 CallngDevID:4777713732 CalldDevID:4036 LstRedirDevID:(null) AnsDevID:4036 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287992 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:4036.4037.2) 12:34:13:874 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4777713732.1). 12:34:13:874 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.0). 12:34:13:874 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf01a6) 12:34:13:874 CTIOS1-ctios Trace: [call.5000.35288024.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf000a) 12:34:13:874 CTIOS1-ctios Trace: [call.5000.35288024.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf000a) 12:34:13:874 CTIOS1-ctios Trace: [call.5000.35287992.4777713732] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4777713732), Button Mask(0xbf01a6) 12:34:13:874 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eCallDataUpdateEvent,Msk(283f0001) 12:34:13:875 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:34:13:875 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eButtonEnablementMaskChange,Msk(68bf000a) 12:34:13:875 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eButtonEnablementMaskChange,Msk(68bf000a) 12:34:13:875 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eCallEstablishedEvent,Msk(28bf01a6) 12:34:13:880 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0) for device 4036. 12:34:13:881 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0) for device 4036. 12:34:13:902 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35287992.4036]:eSetCallDataRequest 12:34:13:907 CTIOS1-ctios Trace: >>CG:[call.5000.35287992.4036]:eSetCallDataConf(UniqObjID:call.5000.35287992.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:34:15:077 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0) for device 4036. 12:34:15:078 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0) for device 4036. 12:34:15:088 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287992 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4036.4037.2 HldgDevID:4036 MsgID:eCallHeldEvent DvrKey:call.5000.35287992 HldgDevIDFull:4036.4037.2) 12:34:15:088 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0). 12:34:15:088 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf000a) 12:34:15:088 CTIOS1-ctios Trace: [call.5000.35288024.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf000a) 12:34:15:088 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf000a) 12:34:15:088 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eButtonEnablementMaskChange,Msk(68bf000a) 12:34:15:088 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]: eCallHeldEvent,Msk(28bf000a) 12:34:15:105 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:34:15:105 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:15:106 CTIOS1-ctios Trace: >>CG:[call.5000.35288024]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288024 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4036 RetrvDevID:4036 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288024) 12:34:15:106 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(4036.0). 12:34:15:106 CTIOS1-ctios Trace: [call.5000.35288024.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf01a6) 12:34:15:106 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf000a) 12:34:15:106 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf000a) 12:34:15:106 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:34:15:106 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:34:15:106 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf000a) 12:34:15:106 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf000a) 12:34:15:106 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eCallRetrievedEvent,Msk(68bf01a6) 12:34:15:115 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(4036.0) for device 4036. 12:34:15:116 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(4036.0) for device 4036. 12:34:15:126 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35288024.4036]:eSetCallDataRequest 12:34:15:131 CTIOS1-ctios Trace: >>CG:[call.5000.35288024.4036]:eSetCallDataConf(UniqObjID:call.5000.35288024.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:34:17:616 CTIOS1-ctios Trace: [call.5000.35288002] Found CallConnection(2018.0) for device 2018. 12:34:17:617 CTIOS1-ctios Trace: [call.5000.35288002] Found CallConnection(2018.0) for device 2018. 12:34:17:617 CTIOS1-ctios Trace: >>CG:[call.5000.35288002]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288002 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288002) 12:34:17:617 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:17:617 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:34:17:618 CTIOS1-ctios Trace: >>CG:[call.5000.35288002]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288002 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018 MsgID:eCallClearedEvent DvrKey:call.5000.35288002) 12:34:17:619 CTIOS1-ctios Trace: >>CG:[call.5000.35288002]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288002 ConnDevIDTyp:0 ConnDevID:2018 MsgID:eCallEndEvent DvrKey:call.5000.35288002) 12:34:17:619 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:34:17:619 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:34:17:619 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288002 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:34:17:619 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:34:17:619 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:18:502 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:34:18:502 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:18:502 CTIOS1-ctios Trace: >>CG:[call.5000.35286778]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35286778 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2018 RetrvDevID:2018 MsgID:eCallRetrievedEvent DvrKey:call.5000.35286778) 12:34:18:502 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0). 12:34:18:502 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf01a6) 12:34:18:506 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:34:18:508 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:34:23:198 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:210 SGID:5054 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2126 ANI:4102 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1389 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1389 RCallKeySeq#:1 CallTypIDTag:5018 PreCallIIDTag:1757) 12:34:23:198 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][]:eAgentPrecallEvent 12:34:23:203 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:34:23:203 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:23:203 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eReserved),Msk(0) 12:34:23:267 CTIOS1-ctios Trace: [call.5000.35288018] Found CallConnection(4102.0) for device 4102. 12:34:23:268 CTIOS1-ctios Trace: [call.5000.35288018] Found CallConnection(4102.0) for device 4102. 12:34:23:269 CTIOS1-ctios Trace: [call.5000.35288018] Found CallConnection(4102.0) for device 4102. 12:34:23:269 CTIOS1-ctios Trace: [call.5000.35288018] Found CallConnection(4102.0) for device 4102. 12:34:23:276 CTIOS1-ctios Trace: >>CG:[call.5000.35288033]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288033 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4102 DNIS:2126 Dialed#:3009 ConnDevID:88000173 RCallKeyDay:151064 RCallKeyCID:1389 MsgID:eCallBeginEvent DvrKey:call.5000.35288033 ecc:(...) ICMEntUniqID:icm.151064.1389 RCallKeySeq#:2) 12:34:23:276 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288033 12:34:23:277 CTIOS1-ctios Trace: >>CG:[call.5000.35288033]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288033 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000173 AlrtgDevID:(null) CallngDevID:88000173 CalldDevID:2126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288033 Trnk#:0 TrnkGrp#:0) 12:34:23:277 CTIOS1-ctios Trace: [call.5000.35288033]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000173. 12:34:23:277 CTIOS1-ctios Trace: CallConnection(88000173.1) created AgentObject (Device) for DeviceID(88000173). 12:34:23:277 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:34:23:277 CTIOS1-ctios Trace: Added CallConnection(88000173.1). 12:34:23:277 CTIOS1-ctios Trace: [call.5000.35288033]::CreateCallConnection(): CallConnection(88000173.1) created successfully. 12:34:23:277 CTIOS1-ctios Trace: >>CG:[call.5000.35288033]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288033 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:210 SGID:5054 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000173 AlrtgDevID:2126 CallngDevID:88000173 CalldDevID:2126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288033 Trnk#:0 TrnkGrp#:0) 12:34:23:277 CTIOS1-ctios Trace: [call.5000.35288033] Found CallConnection(88000173.1) for device 88000173. 12:34:23:277 CTIOS1-ctios Trace: [call.5000.35288033]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2126. 12:34:23:277 CTIOS1-ctios Trace: [call.5000.35288033] CallConnection(88000173.1) found DeviceID(2126) AgentID(250). 12:34:23:277 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:34:23:277 CTIOS1-ctios Trace: Added CallConnection(88000173.1). 12:34:23:277 CTIOS1-ctios Trace: [call.5000.35288033]::CreateCallConnection(): CallConnection(88000173.1) created successfully. 12:34:23:277 CTIOS1-ctios Trace: [call.5000.35288033.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x683f0001) 12:34:23:277 CTIOS1-ctios Trace: [call.5000.35288033.2126] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:34:23:277 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288033.2126]:eCallBeginEvent 12:34:23:277 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288033.2126]:eButtonEnablementMaskChange,Msk(683f0001) 12:34:23:277 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288033.2126]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:34:23:282 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:34:23:282 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:23:282 CTIOS1-ctios Trace: >>CG:[call.5000.35288033]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288033 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288033 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000173 NewConnDevID:88000173 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288033 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519262))) 12:34:23:282 CTIOS1-ctios Trace: >>CG:[call.5000.35288033]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288033 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2126 CallngDevID:88000173 CalldDevID:2126 LstRedirDevID:(null) AnsDevID:2126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288033 Trnk#:0 TrnkGrp#:0) 12:34:23:282 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eTalking),Msk(0) 12:34:23:282 CTIOS1-ctios Trace: [call.5000.35288033] Found CallConnection(88000173.1). 12:34:23:282 CTIOS1-ctios Trace: [call.5000.35288033] Found CallConnection(88000173.1). 12:34:23:282 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288033.2126]:eCallDataUpdateEvent,Msk(683f0001) 12:34:23:282 CTIOS1-ctios Trace: [call.5000.35288033.88000173] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000173), Button Mask(0xbf01a6) 12:34:23:282 CTIOS1-ctios Trace: [call.5000.35288033.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf01a6) 12:34:23:282 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288033.2126]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:34:23:282 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288033.2126]:eCallEstablishedEvent,Msk(68bf01a6) 12:34:23:350 CTIOS1-ctios Trace: ->RCV[BANCOMER30-2880-3180 a=250][call.5000.35288033.2126]:eSetCallDataRequest 12:34:23:356 CTIOS1-ctios Trace: >>CG:[call.5000.35288033]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288033 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288033 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000173 NewConnDevID:88000173 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288033 ecc:(...)) 12:34:23:356 CTIOS1-ctios Trace: >>CG:[call.5000.35288033.2126]:eSetCallDataConf(UniqObjID:call.5000.35288033.2126 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER30-2880-3180) 12:34:23:356 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288033.2126]:eCallDataUpdateEvent,Msk(68bf01a6) 12:34:23:820 CTIOS1-ctios Trace: [call.5000.35288018] Found CallConnection(4102.0) for device 4102. 12:34:23:822 CTIOS1-ctios Trace: [call.5000.35288018] Found CallConnection(4102.0) for device 4102. 12:34:23:823 CTIOS1-ctios Trace: [call.5000.35288018] Found CallConnection(4102.0) for device 4102. 12:34:23:823 CTIOS1-ctios Trace: [call.5000.35288018] Found CallConnection(4102.0) for device 4102. 12:34:23:825 CTIOS1-ctios Trace: [call.5000.35288033] Found CallConnection(2126.0) for device 2126. 12:34:23:832 CTIOS1-ctios Trace: [call.5000.35288033] Found CallConnection(2126.0) for device 2126. 12:34:33:218 CTIOS1-ctios Trace: ->RCV[BANCOMER25-3828-3368 a=335][call.5000.35287958.2066]:eSingleStepTransferRequest 12:34:33:237 CTIOS1-ctios Trace: >>CG:[call.5000.35287958]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287958 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287958 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14075 NewConnDevID:14075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287958 ecc:(...)) 12:34:33:237 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287958.2066]:eCallDataUpdateEvent,Msk(68bf01a6) 12:34:33:255 CTIOS1-ctios Trace: [call.5000.35287958] Found CallConnection(2066.0) for device 2066. 12:34:33:256 CTIOS1-ctios Trace: [call.5000.35287958] Found CallConnection(2066.0) for device 2066. 12:34:33:256 CTIOS1-ctios Trace: >>CG:[call.5000.35287958.2066]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287958.2066 MsgID:eTransferCallConf TgtCILClntID:BANCOMER25-3828-3368) 12:34:33:257 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287958.2066]:eTransferCallConf,Msk(68bf01a6) 12:34:33:258 CTIOS1-ctios Trace: >>CG:[call.5000.2130706770]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706770 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:14075 DNIS:3000 CallrEntrDig:3000 ConnDevID:2066 RCallKeyDay:151064 RCallKeyCID:1375 MsgID:eCallBeginEvent DvrKey:call.5000.2130706770 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519102)) ICMEntUniqID:icm.151064.1375 RCallKeySeq#:3) 12:34:33:258 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706770 12:34:33:258 CTIOS1-ctios Trace: >>CG:[call.5000.35287958]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287958 NumParties:1 SecDevIDTyp:0 SecCID:2130706770 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:14075 SecDevID:2066 TfrgDevID:2066 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287958ConnectedParty[1]:(ConnPtyCID:35287958 ConnPtyDevIDTyp:1 ConnPtyDevID:14075)) 12:34:33:258 CTIOS1-ctios Trace: >>CG:[call.5000.2130706770]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287958 NumParties:1 SecDevIDTyp:0 SecCID:2130706770 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:14075 SecDevID:2066 TfrgDevID:2066 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706770ConnectedParty[1]:(ConnPtyCID:35287958 ConnPtyDevIDTyp:1 ConnPtyDevID:14075)) 12:34:33:258 CTIOS1-ctios Trace: >>CG:[call.5000.2130706770]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706770 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706770 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2066 NewConnDevID:14075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706770) 12:34:33:258 CTIOS1-ctios Trace: [call.5000.35287958] Found CallConnection(2066.0). 12:34:33:258 CTIOS1-ctios Trace: >>CG:[call.5000.2130706770]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706770 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:14075 RelDevID:14075 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706770) 12:34:33:258 CTIOS1-ctios Trace: >>CG:[call.5000.2130706770]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706770 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2066 MsgID:eCallClearedEvent DvrKey:call.5000.2130706770) 12:34:33:258 CTIOS1-ctios Trace: [call.5000.2130706770]::FindTransferCommonDeviceID Calls [call.5000.35287958] and [call.5000.2130706770] do not appear to have a common Device. Tranferring Device [2066] is set as common device 12:34:33:258 CTIOS1-ctios Trace: [call.5000.35287958] Found CallConnection(2066.0). 12:34:33:258 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287958.2066]:eCallTransferredEvent,Msk(68bf01a6) 12:34:33:258 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287958.2066]:eCallTransferredEvent,Msk(68bf01a6) 12:34:33:258 CTIOS1-ctios Trace: [call.5000.35287958] Found CallConnection(2066.0). 12:34:33:258 CTIOS1-ctios Trace: Removed CallConnection(2066.0). 12:34:33:258 CTIOS1-ctios Trace: Added CallConnection(14075.1). 12:34:33:258 CTIOS1-ctios Trace: [call.5000.2130706770] Moved CallConnection[14075.1] from [call.5000.35287958] to [call.5000.2130706770]. 12:34:33:258 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35287958.2066]:eCallEndEvent 12:34:33:259 CTIOS1-ctios Trace: >>CG:[call.5000.2130706770]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706770 ConnDevIDTyp:1 ConnDevID:14075 MsgID:eCallEndEvent DvrKey:call.5000.2130706770) 12:34:33:259 CTIOS1-ctios Trace: Removed CallConnection(14075.1). 12:34:33:259 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706770 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:34:33:259 CTIOS1-ctios Trace: >>CG:[call.5000.35287958]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287958 ConnDevIDTyp:1 ConnDevID:14075 MsgID:eCallEndEvent DvrKey:call.5000.35287958) 12:34:33:259 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287958 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:34:33:259 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:1) 12:34:33:259 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:34:33:259 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:34:43:658 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:34:43:659 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:34:43:668 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:34:43:668 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:43:668 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2102 HldgDevID:2102 MsgID:eCallHeldEvent DvrKey:call.5000.35287795) 12:34:43:668 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0). 12:34:43:669 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:34:43:669 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:34:43:669 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eHold),Msk(0) 12:34:43:669 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:34:43:669 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:34:43:669 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]: eCallHeldEvent,Msk(68bf000a) 12:34:43:709 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:34:43:709 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:43:709 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2102 RetrvDevID:2102 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287626) 12:34:43:709 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0). 12:34:43:709 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:34:43:709 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:34:43:709 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:34:43:710 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eTalking),Msk(0) 12:34:43:710 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:34:43:710 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:34:43:710 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:34:43:710 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eCallRetrievedEvent,Msk(68bf01a6) 12:34:43:925 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:34:43:928 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:34:44:361 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.0) for device 4105. 12:34:44:362 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.0) for device 4105. 12:34:44:436 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:34:44:436 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:44:436 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4105 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35287598) 12:34:44:436 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.0). 12:34:44:437 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:34:44:440 CTIOS1-ctios Trace: >>CG:[call.5000.2130706771]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706771 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4105 RCallKeyDay:151064 RCallKeyCID:1318 MsgID:eCallBeginEvent DvrKey:call.5000.2130706771 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518263)) ICMEntUniqID:icm.151064.1318 RCallKeySeq#:3) 12:34:44:440 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706771 12:34:44:440 CTIOS1-ctios Trace: >>CG:[call.5000.2130706771]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706771 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4105 CallngDevID:4105 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706771 COCConnCID:35287598 COCCallConnDevIDTyp:0 COCCallConnDevID:4105) 12:34:44:440 CTIOS1-ctios Trace: [call.5000.2130706771] CallConnection(4105.0) found DeviceID(4105) AgentID(435). 12:34:44:441 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:34:44:441 CTIOS1-ctios Trace: Added CallConnection(4105.0). 12:34:44:441 CTIOS1-ctios Trace: [call.5000.2130706771]::CreateCallConnection(): CallConnection(4105.0) created successfully. 12:34:44:441 CTIOS1-ctios Trace: [call.5000.2130706771.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1000) 12:34:44:441 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1000) 12:34:44:441 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:34:44:441 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:44:441 CTIOS1-ctios Trace: >>CG:[call.5000.2130706771]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706771 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706771 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4106 ConnDevID:4105 NewConnDevID:4105 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706771 ecc:(...)) 12:34:44:442 CTIOS1-ctios Trace: >>CG:[call.5000.2130706771]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706771 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4105 CallngDevID:4105 CalldDevID:4105 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706771 CalldDevIDFull:4105.4106.2) 12:34:44:442 CTIOS1-ctios Trace: [call.5000.2130706771] Found CallConnection(4105.0) for device 4105. 12:34:44:442 CTIOS1-ctios Trace: >>CG:[call.5000.2130706771]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706771 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706771 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2222287152 DNIS:4106 ConnDevID:4105 NewConnDevID:4105 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706771 ecc:(...)) 12:34:44:442 CTIOS1-ctios Trace: >>CG:[call.5000.2130706771]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706771 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4105 AlrtgDevID:(null) CallngDevID:4105 CalldDevID:4105 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706771 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:4105.4106.2) 12:34:44:443 CTIOS1-ctios Trace: [call.5000.2130706771] Found CallConnection(4105.0) for device 4105. 12:34:44:443 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1000) 12:34:44:445 CTIOS1-ctios Trace: >>CG:[call.5000.2130706771]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706771 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4105 AlrtgDevID:4105 CallngDevID:4105 CalldDevID:4105 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706771 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:4105.4106.2 CalldDevIDFull:4105.4106.2) 12:34:44:445 CTIOS1-ctios Trace: [call.5000.2130706771] Found CallConnection(4105.0) for device 4105. 12:34:44:445 CTIOS1-ctios Trace: [call.5000.2130706771.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c0001) 12:34:44:445 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c0008) 12:34:44:445 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287598 NumParties:1 SecDevIDTyp:0 SecCID:2130706771 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:2222287152 SecDevID:4105 TfrgDevID:4105 TfrdDevID:4105 MsgID:eCallTransferredEvent DvrKey:call.5000.35287598 TfrdDevIDFull:4105.4106.2ConnectedParty[1]:(ConnPtyCID:35287598 ConnPtyDevIDTyp:1 ConnPtyDevID:2222287152)) 12:34:44:445 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.0). 12:34:44:445 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:34:44:445 CTIOS1-ctios Trace: [call.5000.2130706771.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:34:44:445 CTIOS1-ctios Trace: >>CG:[call.5000.2130706771]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287598 NumParties:1 SecDevIDTyp:0 SecCID:2130706771 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:2222287152 SecDevID:4105 TfrgDevID:4105 TfrdDevID:4105 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706771 TfrdDevIDFull:4105.4106.2ConnectedParty[1]:(ConnPtyCID:35287598 ConnPtyDevIDTyp:1 ConnPtyDevID:2222287152)) 12:34:44:445 CTIOS1-ctios Trace: [call.5000.2130706771]::FindTransferCommonDeviceID Found Transferring Device [4105] on both [call.5000.35287598] and [call.5000.2130706771]. 12:34:44:445 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.0). 12:34:44:445 CTIOS1-ctios Trace: [call.5000.2130706771] Found CallConnection(4105.0). 12:34:44:445 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:34:44:445 CTIOS1-ctios Trace: [call.5000.2130706771.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:34:44:445 CTIOS1-ctios Trace: [call.5000.2130706771.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:34:44:445 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.0). 12:34:44:445 CTIOS1-ctios Trace: Removed CallConnection(4105.0). 12:34:44:445 CTIOS1-ctios Trace: Added CallConnection(2222287152.1). 12:34:44:445 CTIOS1-ctios Trace: [call.5000.2130706771] Moved CallConnection[2222287152.1] from [call.5000.35287598] to [call.5000.2130706771]. 12:34:44:446 CTIOS1-ctios Trace: [call.5000.2130706771.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:34:44:446 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:1 ConnDevID:2222287152 MsgID:eCallEndEvent DvrKey:call.5000.35287598) 12:34:44:446 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287598 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:34:44:446 CTIOS1-ctios Trace: >>CG:[call.5000.2130706771]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706771 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287598 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4105 NewConnDevID:4105 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706771) 12:34:44:446 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287598 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287598 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4105 NewConnDevID:2222287152 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287598) 12:34:44:446 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287598 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287598 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:4105 ConnDevID:2222287152 NewConnDevID:2222287152 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287598 ecc:(...)) 12:34:44:447 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:1) 12:34:44:447 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:34:44:447 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x303f0001) 12:34:45:406 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4105 ANI:2464652500 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1385 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1385 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1752) 12:34:45:409 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:34:45:409 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:45:525 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288038 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2464652500 DNIS:4105 Dialed#:3021 ConnDevID:2464652500 RCallKeyDay:151064 RCallKeyCID:1385 MsgID:eCallBeginEvent DvrKey:call.5000.35288038 ecc:(...) ICMEntUniqID:icm.151064.1385 RCallKeySeq#:2) 12:34:45:526 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288038 12:34:45:526 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2464652500 AlrtgDevID:(null) CallngDevID:2464652500 CalldDevID:4105 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288038 Trnk#:0 TrnkGrp#:0) 12:34:45:526 CTIOS1-ctios Trace: [call.5000.35288038]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2464652500. 12:34:45:526 CTIOS1-ctios Trace: CallConnection(2464652500.1) created AgentObject (Device) for DeviceID(2464652500). 12:34:45:526 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:34:45:526 CTIOS1-ctios Trace: Added CallConnection(2464652500.1). 12:34:45:526 CTIOS1-ctios Trace: [call.5000.35288038]::CreateCallConnection(): CallConnection(2464652500.1) created successfully. 12:34:45:527 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2464652500 AlrtgDevID:4105 CallngDevID:2464652500 CalldDevID:4105 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288038 Trnk#:0 TrnkGrp#:0) 12:34:45:527 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(2464652500.1) for device 2464652500. 12:34:45:527 CTIOS1-ctios Trace: [call.5000.35288038]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4105. 12:34:45:527 CTIOS1-ctios Trace: [call.5000.35288038] CallConnection(2464652500.1) found DeviceID(4105) AgentID(435). 12:34:45:527 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:34:45:527 CTIOS1-ctios Trace: Added CallConnection(2464652500.1). 12:34:45:527 CTIOS1-ctios Trace: [call.5000.35288038]::CreateCallConnection(): CallConnection(2464652500.1) created successfully. 12:34:45:527 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:34:45:527 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:34:45:527 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:34:45:546 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287598 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287598 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2222287152 NewConnDevID:2222287152 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287598 ecc:(...)) 12:34:45:546 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4105.4106.2 CallngDevID:2222287152 CalldDevID:4105 LstRedirDevID:(null) AnsDevID:4105 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287598 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:4105.4106.2) 12:34:45:547 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(2222287152.1). 12:34:45:547 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.0). 12:34:45:547 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:34:45:547 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:34:45:547 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:34:45:547 CTIOS1-ctios Trace: [call.5000.35287598.2222287152] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2222287152), Button Mask(0xbf01a6) 12:34:45:553 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:34:45:554 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:34:45:724 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:34:45:727 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:34:45:732 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:34:45:732 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:45:733 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288038 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288038 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2464652500 NewConnDevID:2464652500 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288038 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519285))) 12:34:45:733 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4105 CallngDevID:2464652500 CalldDevID:4105 LstRedirDevID:(null) AnsDevID:4105 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288038 Trnk#:0 TrnkGrp#:0) 12:34:45:733 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(2464652500.1). 12:34:45:733 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(2464652500.1). 12:34:45:733 CTIOS1-ctios Trace: [call.5000.35288038.2464652500] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2464652500), Button Mask(0xbf01a6) 12:34:45:734 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:34:45:734 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:34:45:734 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:34:45:735 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4105.4106.2 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35287598 HldgDevIDFull:4105.4106.2) 12:34:45:735 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0). 12:34:45:735 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:34:45:735 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:34:45:760 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288038 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288038 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2464652500 NewConnDevID:2464652500 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288038 ecc:(...)) 12:34:45:769 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:34:45:769 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:34:52:985 CTIOS1-ctios Trace: [call.5000.35287974] Found CallConnection(4009.0) for device 4009. 12:34:52:985 CTIOS1-ctios Trace: [call.5000.35287974] Found CallConnection(4009.0) for device 4009. 12:34:53:030 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:34:53:030 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:53:030 CTIOS1-ctios Trace: >>CG:[call.5000.35287974]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287974 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4009 HldgDevID:4009 MsgID:eCallHeldEvent DvrKey:call.5000.35287974) 12:34:53:030 CTIOS1-ctios Trace: [call.5000.35287974] Found CallConnection(4009.0). 12:34:53:030 CTIOS1-ctios Trace: [call.5000.35287974.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:34:53:034 CTIOS1-ctios Trace: >>CG:[call.5000.2130706772]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706772 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4009 RCallKeyDay:151064 RCallKeyCID:1377 MsgID:eCallBeginEvent DvrKey:call.5000.2130706772 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519157)) ICMEntUniqID:icm.151064.1377 RCallKeySeq#:3) 12:34:53:035 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706772 12:34:53:035 CTIOS1-ctios Trace: >>CG:[call.5000.2130706772]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706772 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4009 CallngDevID:4009 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706772 COCConnCID:35287974 COCCallConnDevIDTyp:0 COCCallConnDevID:4009) 12:34:53:035 CTIOS1-ctios Trace: [call.5000.2130706772] CallConnection(4009.0) found DeviceID(4009) AgentID(403). 12:34:53:035 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:34:53:035 CTIOS1-ctios Trace: Added CallConnection(4009.0). 12:34:53:035 CTIOS1-ctios Trace: [call.5000.2130706772]::CreateCallConnection(): CallConnection(4009.0) created successfully. 12:34:53:035 CTIOS1-ctios Trace: [call.5000.2130706772.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203c1000) 12:34:53:035 CTIOS1-ctios Trace: [call.5000.35287974.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203c1000) 12:34:53:035 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:34:53:036 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:53:036 CTIOS1-ctios Trace: >>CG:[call.5000.2130706772]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706772 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706772 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4010 ConnDevID:4009 NewConnDevID:4009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706772 ecc:(...)) 12:34:53:036 CTIOS1-ctios Trace: >>CG:[call.5000.2130706772]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706772 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4009 CallngDevID:4009 CalldDevID:4009 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706772 CalldDevIDFull:4009.4010.2) 12:34:53:036 CTIOS1-ctios Trace: [call.5000.2130706772] Found CallConnection(4009.0) for device 4009. 12:34:53:036 CTIOS1-ctios Trace: >>CG:[call.5000.2130706772]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706772 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706772 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:8777725050 DNIS:4010 ConnDevID:4009 NewConnDevID:4009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706772 ecc:(...)) 12:34:53:036 CTIOS1-ctios Trace: >>CG:[call.5000.2130706772]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706772 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4009 AlrtgDevID:(null) CallngDevID:4009 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706772 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:4009.4010.2) 12:34:53:036 CTIOS1-ctios Trace: [call.5000.2130706772] Found CallConnection(4009.0) for device 4009. 12:34:53:036 CTIOS1-ctios Trace: [call.5000.35287974.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203c1000) 12:34:53:036 CTIOS1-ctios Trace: >>CG:[call.5000.2130706772]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706772 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4009 AlrtgDevID:4009 CallngDevID:4009 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706772 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:4009.4010.2 CalldDevIDFull:4009.4010.2) 12:34:53:036 CTIOS1-ctios Trace: [call.5000.2130706772] Found CallConnection(4009.0) for device 4009. 12:34:53:036 CTIOS1-ctios Trace: [call.5000.2130706772.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203c0001) 12:34:53:036 CTIOS1-ctios Trace: [call.5000.35287974.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203c0008) 12:34:53:037 CTIOS1-ctios Trace: >>CG:[call.5000.35287974]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287974 NumParties:1 SecDevIDTyp:0 SecCID:2130706772 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:8777725050 SecDevID:4009 TfrgDevID:4009 TfrdDevID:4009 MsgID:eCallTransferredEvent DvrKey:call.5000.35287974 TfrdDevIDFull:4009.4010.2ConnectedParty[1]:(ConnPtyCID:35287974 ConnPtyDevIDTyp:1 ConnPtyDevID:8777725050)) 12:34:53:037 CTIOS1-ctios Trace: >>CG:[call.5000.2130706772]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287974 NumParties:1 SecDevIDTyp:0 SecCID:2130706772 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:8777725050 SecDevID:4009 TfrgDevID:4009 TfrdDevID:4009 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706772 TfrdDevIDFull:4009.4010.2ConnectedParty[1]:(ConnPtyCID:35287974 ConnPtyDevIDTyp:1 ConnPtyDevID:8777725050)) 12:34:53:037 CTIOS1-ctios Trace: [call.5000.35287974] Found CallConnection(4009.0). 12:34:53:037 CTIOS1-ctios Trace: [call.5000.35287974.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:34:53:037 CTIOS1-ctios Trace: [call.5000.2130706772.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:34:53:037 CTIOS1-ctios Trace: >>CG:[call.5000.35287974]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287974 ConnDevIDTyp:1 ConnDevID:8777725050 MsgID:eCallEndEvent DvrKey:call.5000.35287974) 12:34:53:037 CTIOS1-ctios Trace: >>CG:[call.5000.2130706772]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706772 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287974 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4009 NewConnDevID:4009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706772) 12:34:53:037 CTIOS1-ctios Trace: >>CG:[call.5000.35287974]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287974 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287974 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4009 NewConnDevID:8777725050 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287974) 12:34:53:037 CTIOS1-ctios Trace: [call.5000.2130706772]::FindTransferCommonDeviceID Found Transferring Device [4009] on both [call.5000.35287974] and [call.5000.2130706772]. 12:34:53:037 CTIOS1-ctios Trace: [call.5000.35287974] Found CallConnection(4009.0). 12:34:53:037 CTIOS1-ctios Trace: [call.5000.2130706772] Found CallConnection(4009.0). 12:34:53:037 CTIOS1-ctios Trace: [call.5000.35287974.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:34:53:037 CTIOS1-ctios Trace: >>CG:[call.5000.35287974]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287974 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287974 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:4009 ConnDevID:8777725050 NewConnDevID:8777725050 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287974 ecc:(...)) 12:34:53:037 CTIOS1-ctios Trace: [call.5000.2130706772.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:34:53:037 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:1) 12:34:53:037 CTIOS1-ctios Trace: [call.5000.2130706772.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:34:53:037 CTIOS1-ctios Trace: [call.5000.35287974] Found CallConnection(4009.0). 12:34:53:037 CTIOS1-ctios Trace: Removed CallConnection(4009.0). 12:34:53:037 CTIOS1-ctios Trace: Added CallConnection(8777725050.1). 12:34:53:037 CTIOS1-ctios Trace: [call.5000.2130706772] Moved CallConnection[8777725050.1] from [call.5000.35287974] to [call.5000.2130706772]. 12:34:53:037 CTIOS1-ctios Trace: [call.5000.2130706772.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:34:53:037 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287974 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:34:53:038 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:34:53:038 CTIOS1-ctios Trace: [call.5000.35287974.4009] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x303f0001) 12:34:53:408 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4009 ANI:4422255721 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1386 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1386 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1753) 12:34:53:411 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:34:53:411 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:53:524 CTIOS1-ctios Trace: >>CG:[call.5000.35288042]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288042 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4422255721 DNIS:4009 Dialed#:3021 ConnDevID:4422255721 RCallKeyDay:151064 RCallKeyCID:1386 MsgID:eCallBeginEvent DvrKey:call.5000.35288042 ecc:(...) ICMEntUniqID:icm.151064.1386 RCallKeySeq#:2) 12:34:53:524 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288042 12:34:53:524 CTIOS1-ctios Trace: >>CG:[call.5000.35288042]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288042 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4422255721 AlrtgDevID:(null) CallngDevID:4422255721 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288042 Trnk#:0 TrnkGrp#:0) 12:34:53:524 CTIOS1-ctios Trace: [call.5000.35288042]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4422255721. 12:34:53:524 CTIOS1-ctios Trace: CallConnection(4422255721.1) created AgentObject (Device) for DeviceID(4422255721). 12:34:53:524 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:34:53:524 CTIOS1-ctios Trace: Added CallConnection(4422255721.1). 12:34:53:524 CTIOS1-ctios Trace: [call.5000.35288042]::CreateCallConnection(): CallConnection(4422255721.1) created successfully. 12:34:53:525 CTIOS1-ctios Trace: >>CG:[call.5000.35288042]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288042 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4422255721 AlrtgDevID:4009 CallngDevID:4422255721 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288042 Trnk#:0 TrnkGrp#:0) 12:34:53:525 CTIOS1-ctios Trace: [call.5000.35288042] Found CallConnection(4422255721.1) for device 4422255721. 12:34:53:525 CTIOS1-ctios Trace: [call.5000.35288042]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4009. 12:34:53:525 CTIOS1-ctios Trace: [call.5000.35288042] CallConnection(4422255721.1) found DeviceID(4009) AgentID(403). 12:34:53:525 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:34:53:525 CTIOS1-ctios Trace: Added CallConnection(4422255721.1). 12:34:53:525 CTIOS1-ctios Trace: [call.5000.35288042]::CreateCallConnection(): CallConnection(4422255721.1) created successfully. 12:34:53:525 CTIOS1-ctios Trace: [call.5000.35288042.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:34:53:525 CTIOS1-ctios Trace: [call.5000.35288042.4009] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:34:53:525 CTIOS1-ctios Trace: [call.5000.35287974.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:34:53:604 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:34:53:604 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:34:53:604 CTIOS1-ctios Trace: >>CG:[call.5000.35288042]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288042 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288042 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4422255721 NewConnDevID:4422255721 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288042 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519293))) 12:34:53:605 CTIOS1-ctios Trace: >>CG:[call.5000.35288042]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288042 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4009 CallngDevID:4422255721 CalldDevID:4009 LstRedirDevID:(null) AnsDevID:4009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288042 Trnk#:0 TrnkGrp#:0) 12:34:53:605 CTIOS1-ctios Trace: [call.5000.35288042] Found CallConnection(4422255721.1). 12:34:53:605 CTIOS1-ctios Trace: [call.5000.35288042] Found CallConnection(4422255721.1). 12:34:53:605 CTIOS1-ctios Trace: [call.5000.35288042.4422255721] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4422255721), Button Mask(0xbf01a6) 12:34:53:605 CTIOS1-ctios Trace: [call.5000.35288042.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:34:53:605 CTIOS1-ctios Trace: [call.5000.35287974.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:34:53:605 CTIOS1-ctios Trace: [call.5000.35287974.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:34:53:637 CTIOS1-ctios Trace: [call.5000.35288042] Found CallConnection(4009.0) for device 4009. 12:34:53:638 CTIOS1-ctios Trace: [call.5000.35288042] Found CallConnection(4009.0) for device 4009. 12:34:53:639 CTIOS1-ctios Trace: >>CG:[call.5000.35288042]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288042 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288042 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4422255721 NewConnDevID:4422255721 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288042 ecc:(...)) 12:35:02:840 CTIOS1-ctios Trace: [call.5000.35287917] Found CallConnection(4075.0) for device 4075. 12:35:02:841 CTIOS1-ctios Trace: [call.5000.35287917] Found CallConnection(4075.0) for device 4075. 12:35:02:871 CTIOS1-ctios Trace: >>CG:[call.5000.35287917]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287917 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4075 RelDevID:4075 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287917) 12:35:02:871 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:02:872 CTIOS1-ctios Trace: >>CG:[call.5000.35287917]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287917 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8452632030 RelDevID:8452632030 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287917) 12:35:02:872 CTIOS1-ctios Trace: >>CG:[call.5000.35287917]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287917 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8452632030 MsgID:eCallClearedEvent DvrKey:call.5000.35287917) 12:35:02:872 CTIOS1-ctios Trace: >>CG:[call.5000.35287917]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287917 ConnDevIDTyp:1 ConnDevID:8452632030 MsgID:eCallEndEvent DvrKey:call.5000.35287917) 12:35:02:872 CTIOS1-ctios Trace: Removed CallConnection(8452632030.1). 12:35:02:872 CTIOS1-ctios Trace: Removed CallConnection(4075.0). 12:35:02:872 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287917 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:35:02:872 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:1) 12:35:02:873 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:35:02:873 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287917.4075]:eCallConnectionClearedEvent,Msk(3c0000) 12:35:02:873 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287917.4075]:eCallConnectionClearedEvent,Msk(3c0000) 12:35:02:873 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287917.4075]:eCallClearedEvent,Msk(3c0000) 12:35:02:873 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35287917.4075]:eCallEndEvent 12:35:02:873 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:35:03:408 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4075 ANI:4616130864 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1391 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1391 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1760) 12:35:03:409 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][]:eAgentPrecallEvent 12:35:03:412 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:35:03:412 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:03:412 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eReserved),Msk(0) 12:35:03:535 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288046 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4616130864 DNIS:4075 Dialed#:3021 ConnDevID:4616130864 RCallKeyDay:151064 RCallKeyCID:1391 MsgID:eCallBeginEvent DvrKey:call.5000.35288046 ecc:(...) ICMEntUniqID:icm.151064.1391 RCallKeySeq#:2) 12:35:03:535 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288046 12:35:03:535 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288046 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4616130864 AlrtgDevID:(null) CallngDevID:4616130864 CalldDevID:4075 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288046 Trnk#:0 TrnkGrp#:0) 12:35:03:535 CTIOS1-ctios Trace: [call.5000.35288046]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4616130864. 12:35:03:535 CTIOS1-ctios Trace: CallConnection(4616130864.1) created AgentObject (Device) for DeviceID(4616130864). 12:35:03:535 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:35:03:535 CTIOS1-ctios Trace: Added CallConnection(4616130864.1). 12:35:03:535 CTIOS1-ctios Trace: [call.5000.35288046]::CreateCallConnection(): CallConnection(4616130864.1) created successfully. 12:35:03:535 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288046 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4616130864 AlrtgDevID:4075 CallngDevID:4616130864 CalldDevID:4075 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288046 Trnk#:0 TrnkGrp#:0) 12:35:03:536 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4616130864.1) for device 4616130864. 12:35:03:536 CTIOS1-ctios Trace: [call.5000.35288046]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4075. 12:35:03:536 CTIOS1-ctios Trace: [call.5000.35288046] CallConnection(4616130864.1) found DeviceID(4075) AgentID(425). 12:35:03:536 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:35:03:536 CTIOS1-ctios Trace: Added CallConnection(4616130864.1). 12:35:03:536 CTIOS1-ctios Trace: [call.5000.35288046]::CreateCallConnection(): CallConnection(4616130864.1) created successfully. 12:35:03:536 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683f0001) 12:35:03:536 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:35:03:536 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eCallBeginEvent 12:35:03:536 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eButtonEnablementMaskChange,Msk(683f0001) 12:35:03:536 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:35:03:612 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:35:03:612 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:03:612 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288046 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288046 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4616130864 NewConnDevID:4616130864 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288046 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519303))) 12:35:03:613 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288046 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4075 CallngDevID:4616130864 CalldDevID:4075 LstRedirDevID:(null) AnsDevID:4075 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288046 Trnk#:0 TrnkGrp#:0) 12:35:03:613 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4616130864.1). 12:35:03:613 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4616130864.1). 12:35:03:613 CTIOS1-ctios Trace: [call.5000.35288046.4616130864] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4616130864), Button Mask(0xbf01a6) 12:35:03:613 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x68bf01a6) 12:35:03:613 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eTalking),Msk(0) 12:35:03:613 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eCallDataUpdateEvent,Msk(683f0001) 12:35:03:613 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:35:03:613 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eCallEstablishedEvent,Msk(68bf01a6) 12:35:03:640 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.35288046.4075]:eSetCallDataRequest 12:35:03:646 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0) for device 4075. 12:35:03:647 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0) for device 4075. 12:35:03:647 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288046 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288046 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4616130864 NewConnDevID:4616130864 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288046 ecc:(...)) 12:35:03:648 CTIOS1-ctios Trace: >>CG:[call.5000.35288046.4075]:eSetCallDataConf(UniqObjID:call.5000.35288046.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:35:03:648 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eCallDataUpdateEvent,Msk(68bf01a6) 12:35:03:979 CTIOS1-ctios Trace: [call.5000.35287920] Found CallConnection(4111.0) for device 4111. 12:35:03:980 CTIOS1-ctios Trace: [call.5000.35287920] Found CallConnection(4111.0) for device 4111. 12:35:03:986 CTIOS1-ctios Trace: >>CG:[call.5000.35287920]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287920 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4111 RelDevID:4111 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287920) 12:35:03:986 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:03:987 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:35:03:987 CTIOS1-ctios Trace: >>CG:[call.5000.35287920]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287920 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8181555710 RelDevID:8181555710 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287920) 12:35:03:987 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:35:03:987 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:35:03:987 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:35:03:987 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:35:03:987 CTIOS1-ctios Trace: >>CG:[call.5000.35287920]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287920 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8181555710 MsgID:eCallClearedEvent DvrKey:call.5000.35287920) 12:35:03:987 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:35:03:987 CTIOS1-ctios Trace: >>CG:[call.5000.35287920]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287920 ConnDevIDTyp:1 ConnDevID:8181555710 MsgID:eCallEndEvent DvrKey:call.5000.35287920) 12:35:03:987 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]:eCallClearedEvent,Msk(3c0000) 12:35:03:987 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:35:03:987 CTIOS1-ctios Trace: Removed CallConnection(8181555710.1). 12:35:03:987 CTIOS1-ctios Trace: Removed CallConnection(4111.0). 12:35:03:987 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287920 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:35:03:987 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:1) 12:35:03:987 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:35:03:987 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287920.4111]:eCallEndEvent 12:35:03:987 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:35:03:987 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x20bf000a) 12:35:03:987 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(20bf000a) 12:35:03:987 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eAvailable),Msk(0) 12:35:04:242 CTIOS1-ctios Trace: [call.5000.35288018] Found CallConnection(4102.0) for device 4102. 12:35:04:242 CTIOS1-ctios Trace: [call.5000.35288018] Found CallConnection(4102.0) for device 4102. 12:35:04:409 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4111 ANI:4659510079 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1390 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1390 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1759) 12:35:04:409 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][]:eAgentPrecallEvent 12:35:04:413 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:35:04:413 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:04:413 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eReserved),Msk(0) 12:35:04:447 CTIOS1-ctios Trace: [call.5000.35288033] Found CallConnection(2126.0) for device 2126. 12:35:04:447 CTIOS1-ctios Trace: [call.5000.35288033] Found CallConnection(2126.0) for device 2126. 12:35:04:495 CTIOS1-ctios Trace: >>CG:[call.5000.35287984]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287984 NumParties:2 SecDevIDTyp:0 SecCID:35288018 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:6394727099 SecDevID:4102 TfrgDevID:4102 TfrdDevID:2126 MsgID:eCallTransferredEvent DvrKey:call.5000.35287984ConnectedParty[1]:(ConnPtyCID:35287984 ConnPtyDevIDTyp:1 ConnPtyDevID:6394727099) ConnectedParty[2]:(ConnPtyCID:35287984 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:35:04:495 CTIOS1-ctios Trace: [call.5000.35287984] Found CallConnection(4102.0). 12:35:04:496 CTIOS1-ctios Trace: >>CG:[call.5000.35288018]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287984 NumParties:2 SecDevIDTyp:0 SecCID:35288018 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:6394727099 SecDevID:4102 TfrgDevID:4102 TfrdDevID:2126 MsgID:eCallTransferredEvent DvrKey:call.5000.35288018ConnectedParty[1]:(ConnPtyCID:35287984 ConnPtyDevIDTyp:1 ConnPtyDevID:6394727099) ConnectedParty[2]:(ConnPtyCID:35287984 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:35:04:496 CTIOS1-ctios Trace: [call.5000.35288018]::FindTransferCommonDeviceID Found Transferring Device [4102] on both [call.5000.35287984] and [call.5000.35288018]. 12:35:04:496 CTIOS1-ctios Trace: [call.5000.35287984] Found CallConnection(4102.0). 12:35:04:496 CTIOS1-ctios Trace: [call.5000.35288018] Found CallConnection(4102.0). 12:35:04:496 CTIOS1-ctios Trace: [call.5000.35287984] Found CallConnection(4102.0). 12:35:04:496 CTIOS1-ctios Trace: Removed CallConnection(4102.0). 12:35:04:496 CTIOS1-ctios Trace: [call.5000.35288018] Found CallConnection(4102.0). 12:35:04:496 CTIOS1-ctios Trace: Removed CallConnection(4102.0). 12:35:04:496 CTIOS1-ctios Trace: Added CallConnection(6394727099.1). 12:35:04:496 CTIOS1-ctios Trace: [call.5000.35288018] Moved CallConnection[6394727099.1] from [call.5000.35287984] to [call.5000.35288018]. 12:35:04:497 CTIOS1-ctios Trace: >>CG:[call.5000.35287984]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287984 ConnDevIDTyp:1 ConnDevID:6394727099 MsgID:eCallEndEvent DvrKey:call.5000.35287984) 12:35:04:497 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287984 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:35:04:497 CTIOS1-ctios Trace: >>CG:[call.5000.35288018]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288018 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287984 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4102 NewConnDevID:4102 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288018) 12:35:04:498 CTIOS1-ctios Trace: >>CG:[call.5000.35287984]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287984 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287984 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4102 NewConnDevID:6394727099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287984) 12:35:04:498 CTIOS1-ctios Trace: >>CG:[call.5000.35287984]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287984 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287984 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:6394727099 DNIS:4102 ConnDevID:6394727099 NewConnDevID:6394727099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287984 ecc:(...)) 12:35:04:498 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eCallTransferredEvent,Msk(683c1a00) 12:35:04:498 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eCallTransferredEvent,Msk(683c1a00) 12:35:04:498 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288018.4102]:eCallTransferredEvent,Msk(683c1a00) 12:35:04:498 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35287984.4102]:eCallEndEvent 12:35:04:498 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288018.4102]:eCallEndEvent 12:35:04:499 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:1) 12:35:04:499 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:35:04:499 CTIOS1-ctios Trace: >>CG:[call.5000.35287984]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287984 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287984) 12:35:04:499 CTIOS1-ctios Trace: >>CG:[call.5000.35287984]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287984 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:6394727099 RelDevID:6394727099 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287984) 12:35:04:499 CTIOS1-ctios Trace: >>CG:[call.5000.35287984]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287984 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35287984) 12:35:04:499 CTIOS1-ctios Trace: >>CG:[call.5000.35287984]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287984 ConnDevIDTyp:1 ConnDevID:6394727099 MsgID:eCallEndEvent DvrKey:call.5000.35287984) 12:35:04:499 CTIOS1-ctios Trace: Removed CallConnection(6394727099.1). 12:35:04:499 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287984 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:35:04:499 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:35:04:526 CTIOS1-ctios Trace: >>CG:[call.5000.35288049]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288049 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4659510079 DNIS:4111 Dialed#:3021 ConnDevID:4659510079 RCallKeyDay:151064 RCallKeyCID:1390 MsgID:eCallBeginEvent DvrKey:call.5000.35288049 ecc:(...) ICMEntUniqID:icm.151064.1390 RCallKeySeq#:2) 12:35:04:526 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288049 12:35:04:526 CTIOS1-ctios Trace: >>CG:[call.5000.35288049]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288049 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4659510079 AlrtgDevID:(null) CallngDevID:4659510079 CalldDevID:4111 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288049 Trnk#:0 TrnkGrp#:0) 12:35:04:526 CTIOS1-ctios Trace: [call.5000.35288049]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4659510079. 12:35:04:526 CTIOS1-ctios Trace: CallConnection(4659510079.1) created AgentObject (Device) for DeviceID(4659510079). 12:35:04:526 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:35:04:526 CTIOS1-ctios Trace: Added CallConnection(4659510079.1). 12:35:04:526 CTIOS1-ctios Trace: [call.5000.35288049]::CreateCallConnection(): CallConnection(4659510079.1) created successfully. 12:35:04:526 CTIOS1-ctios Trace: >>CG:[call.5000.35288049]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288049 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4659510079 AlrtgDevID:4111 CallngDevID:4659510079 CalldDevID:4111 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288049 Trnk#:0 TrnkGrp#:0) 12:35:04:526 CTIOS1-ctios Trace: [call.5000.35288049] Found CallConnection(4659510079.1) for device 4659510079. 12:35:04:526 CTIOS1-ctios Trace: [call.5000.35288049]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4111. 12:35:04:526 CTIOS1-ctios Trace: [call.5000.35288049] CallConnection(4659510079.1) found DeviceID(4111) AgentID(437). 12:35:04:526 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:35:04:526 CTIOS1-ctios Trace: Added CallConnection(4659510079.1). 12:35:04:526 CTIOS1-ctios Trace: [call.5000.35288049]::CreateCallConnection(): CallConnection(4659510079.1) created successfully. 12:35:04:526 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eCallBeginEvent 12:35:04:526 CTIOS1-ctios Trace: [call.5000.35288049.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683f0001) 12:35:04:526 CTIOS1-ctios Trace: [call.5000.35288049.4111] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:35:04:526 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:35:04:526 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eButtonEnablementMaskChange,Msk(683f0001) 12:35:04:527 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:35:04:527 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:35:05:150 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:35:05:150 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:35:05:163 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4111.4112.2 RetrvDevID:4111 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287861 RetrvDevIDFull:4111.4112.2) 12:35:05:163 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0). 12:35:05:164 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:35:05:164 CTIOS1-ctios Trace: [call.5000.35288049.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683f0001) 12:35:05:164 CTIOS1-ctios Trace: [call.5000.35288049.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683f0001) 12:35:05:164 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:35:05:164 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eButtonEnablementMaskChange,Msk(683f0001) 12:35:05:164 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eButtonEnablementMaskChange,Msk(683f0001) 12:35:05:164 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eCallRetrievedEvent,Msk(28bf01a6) 12:35:05:181 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287861.4111]:eSetCallDataRequest 12:35:05:186 CTIOS1-ctios Trace: >>CG:[call.5000.35287861.4111]:eSetCallDataConf(UniqObjID:call.5000.35287861.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:35:05:193 CTIOS1-ctios Trace: [call.5000.35288033] Found CallConnection(2126.0) for device 2126. 12:35:05:249 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:35:05:250 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:35:05:256 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:35:05:257 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:35:05:266 CTIOS1-ctios Trace: [call.5000.35288033] Found CallConnection(2126.0) for device 2126. 12:35:06:158 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:35:06:158 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:35:06:169 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:35:06:169 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:06:170 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4105 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288038) 12:35:06:170 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0). 12:35:06:170 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:06:170 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:06:339 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4105.4106.2 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287598 RetrvDevIDFull:4105.4106.2) 12:35:06:339 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0). 12:35:06:339 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:35:06:339 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:06:339 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:06:345 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:35:06:346 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:35:08:085 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(4036.0) for device 4036. 12:35:08:085 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(4036.0) for device 4036. 12:35:08:094 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:35:08:094 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:08:094 CTIOS1-ctios Trace: >>CG:[call.5000.35288024]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288024 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4036 HldgDevID:4036 MsgID:eCallHeldEvent DvrKey:call.5000.35288024) 12:35:08:094 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(4036.0). 12:35:08:095 CTIOS1-ctios Trace: [call.5000.35288024.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf000a) 12:35:08:095 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf000a) 12:35:08:095 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eHold),Msk(0) 12:35:08:095 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eButtonEnablementMaskChange,Msk(68bf000a) 12:35:08:095 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf000a) 12:35:08:095 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]: eCallHeldEvent,Msk(68bf000a) 12:35:08:212 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:35:08:213 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:35:08:223 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4105.4106.2 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35287598 HldgDevIDFull:4105.4106.2) 12:35:08:223 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0). 12:35:08:223 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:08:223 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:08:276 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:35:08:276 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:08:276 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4105 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288038) 12:35:08:276 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0). 12:35:08:276 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:35:08:277 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:08:277 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:08:282 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:35:08:283 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:35:08:291 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287992 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4036.4037.2 RetrvDevID:4036 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287992 RetrvDevIDFull:4036.4037.2) 12:35:08:292 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0). 12:35:08:292 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf01a6) 12:35:08:292 CTIOS1-ctios Trace: [call.5000.35288024.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf000a) 12:35:08:292 CTIOS1-ctios Trace: [call.5000.35288024.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf000a) 12:35:08:292 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:35:08:292 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eButtonEnablementMaskChange,Msk(68bf000a) 12:35:08:292 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eButtonEnablementMaskChange,Msk(68bf000a) 12:35:08:292 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eCallRetrievedEvent,Msk(28bf01a6) 12:35:08:299 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0) for device 4036. 12:35:08:300 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0) for device 4036. 12:35:08:310 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35287992.4036]:eSetCallDataRequest 12:35:08:314 CTIOS1-ctios Trace: >>CG:[call.5000.35287992.4036]:eSetCallDataConf(UniqObjID:call.5000.35287992.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:35:09:613 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(4021.0) for device 4021. 12:35:09:614 CTIOS1-ctios Trace: [call.5000.35287897] Found CallConnection(4021.0) for device 4021. 12:35:09:646 CTIOS1-ctios Trace: >>CG:[call.5000.35287897]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287897 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4021 RelDevID:4021 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287897) 12:35:09:646 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:09:646 CTIOS1-ctios Trace: >>CG:[call.5000.35287897]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287897 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3336326891 RelDevID:3336326891 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287897) 12:35:09:646 CTIOS1-ctios Trace: >>CG:[call.5000.35287897]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287897 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3336326891 MsgID:eCallClearedEvent DvrKey:call.5000.35287897) 12:35:09:646 CTIOS1-ctios Trace: >>CG:[call.5000.35287897]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287897 ConnDevIDTyp:1 ConnDevID:3336326891 MsgID:eCallEndEvent DvrKey:call.5000.35287897) 12:35:09:646 CTIOS1-ctios Trace: Removed CallConnection(3336326891.1). 12:35:09:646 CTIOS1-ctios Trace: Removed CallConnection(4021.0). 12:35:09:647 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287897 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:35:09:647 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:1) 12:35:09:647 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:35:14:776 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4102 ANI:4422291141 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1392 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1392 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1761) 12:35:14:776 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][]:eAgentPrecallEvent 12:35:14:779 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:35:14:779 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:14:779 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eReserved),Msk(0) 12:35:14:885 CTIOS1-ctios Trace: >>CG:[call.5000.35288058]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288058 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4422291141 DNIS:4102 Dialed#:3021 ConnDevID:4422291141 RCallKeyDay:151064 RCallKeyCID:1392 MsgID:eCallBeginEvent DvrKey:call.5000.35288058 ecc:(...) ICMEntUniqID:icm.151064.1392 RCallKeySeq#:2) 12:35:14:885 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288058 12:35:14:885 CTIOS1-ctios Trace: >>CG:[call.5000.35288058]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288058 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4422291141 AlrtgDevID:(null) CallngDevID:4422291141 CalldDevID:4102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288058 Trnk#:0 TrnkGrp#:0) 12:35:14:885 CTIOS1-ctios Trace: [call.5000.35288058]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4422291141. 12:35:14:885 CTIOS1-ctios Trace: CallConnection(4422291141.1) created AgentObject (Device) for DeviceID(4422291141). 12:35:14:885 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:35:14:885 CTIOS1-ctios Trace: Added CallConnection(4422291141.1). 12:35:14:885 CTIOS1-ctios Trace: [call.5000.35288058]::CreateCallConnection(): CallConnection(4422291141.1) created successfully. 12:35:14:885 CTIOS1-ctios Trace: >>CG:[call.5000.35288058]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288058 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4422291141 AlrtgDevID:4102 CallngDevID:4422291141 CalldDevID:4102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288058 Trnk#:0 TrnkGrp#:0) 12:35:14:885 CTIOS1-ctios Trace: [call.5000.35288058] Found CallConnection(4422291141.1) for device 4422291141. 12:35:14:885 CTIOS1-ctios Trace: [call.5000.35288058]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4102. 12:35:14:885 CTIOS1-ctios Trace: [call.5000.35288058] CallConnection(4422291141.1) found DeviceID(4102) AgentID(434). 12:35:14:885 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:35:14:885 CTIOS1-ctios Trace: Added CallConnection(4422291141.1). 12:35:14:885 CTIOS1-ctios Trace: [call.5000.35288058]::CreateCallConnection(): CallConnection(4422291141.1) created successfully. 12:35:14:885 CTIOS1-ctios Trace: [call.5000.35288058.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x683f0001) 12:35:14:885 CTIOS1-ctios Trace: [call.5000.35288058.4102] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:35:14:885 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288058.4102]:eCallBeginEvent 12:35:14:885 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288058.4102]:eButtonEnablementMaskChange,Msk(683f0001) 12:35:14:885 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288058.4102]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:35:14:962 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:35:14:962 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:14:962 CTIOS1-ctios Trace: >>CG:[call.5000.35288058]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288058 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288058 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4422291141 NewConnDevID:4422291141 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288058 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519314))) 12:35:14:963 CTIOS1-ctios Trace: >>CG:[call.5000.35288058]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288058 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4102 CallngDevID:4422291141 CalldDevID:4102 LstRedirDevID:(null) AnsDevID:4102 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288058 Trnk#:0 TrnkGrp#:0) 12:35:14:963 CTIOS1-ctios Trace: [call.5000.35288058] Found CallConnection(4422291141.1). 12:35:14:963 CTIOS1-ctios Trace: [call.5000.35288058] Found CallConnection(4422291141.1). 12:35:14:963 CTIOS1-ctios Trace: [call.5000.35288058.4422291141] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4422291141), Button Mask(0xbf01a6) 12:35:14:964 CTIOS1-ctios Trace: [call.5000.35288058.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x68bf01a6) 12:35:14:964 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eTalking),Msk(0) 12:35:14:964 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288058.4102]:eCallDataUpdateEvent,Msk(683f0001) 12:35:14:964 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288058.4102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:35:14:964 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288058.4102]:eCallEstablishedEvent,Msk(68bf01a6) 12:35:14:975 CTIOS1-ctios Trace: ->RCV[bancomer17-3260-1520 a=434][call.5000.35288058.4102]:eSetCallDataRequest 12:35:14:981 CTIOS1-ctios Trace: >>CG:[call.5000.35288058]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288058 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288058 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4422291141 NewConnDevID:4422291141 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288058 ecc:(...)) 12:35:14:982 CTIOS1-ctios Trace: >>CG:[call.5000.35288058.4102]:eSetCallDataConf(UniqObjID:call.5000.35288058.4102 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3260-1520) 12:35:14:982 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288058.4102]:eCallDataUpdateEvent,Msk(68bf01a6) 12:35:14:990 CTIOS1-ctios Trace: [call.5000.35288058] Found CallConnection(4102.0) for device 4102. 12:35:14:990 CTIOS1-ctios Trace: [call.5000.35288058] Found CallConnection(4102.0) for device 4102. 12:35:15:496 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:35:15:497 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:35:15:508 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:35:15:508 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:15:508 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4105 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288038) 12:35:15:508 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0). 12:35:15:508 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:15:508 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:15:584 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:35:15:585 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:35:15:619 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:35:15:620 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:35:15:620 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:35:15:620 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:15:620 CTIOS1-ctios Trace: >>CG:[call.5000.35288049]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288049 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288049 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4659510079 NewConnDevID:4659510079 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288049 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519315))) 12:35:15:621 CTIOS1-ctios Trace: >>CG:[call.5000.35288049]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288049 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4111 CallngDevID:4659510079 CalldDevID:4111 LstRedirDevID:(null) AnsDevID:4111 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288049 Trnk#:0 TrnkGrp#:0) 12:35:15:621 CTIOS1-ctios Trace: [call.5000.35288049] Found CallConnection(4659510079.1). 12:35:15:621 CTIOS1-ctios Trace: [call.5000.35288049] Found CallConnection(4659510079.1). 12:35:15:621 CTIOS1-ctios Trace: [call.5000.35288049.4659510079] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4659510079), Button Mask(0xbf01a6) 12:35:15:621 CTIOS1-ctios Trace: [call.5000.35288049.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:35:15:621 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:35:15:621 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:35:15:621 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:35:15:621 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eCallDataUpdateEvent,Msk(683f0001) 12:35:15:621 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:35:15:621 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:35:15:621 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:35:15:621 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eCallEstablishedEvent,Msk(68bf01a6) 12:35:15:621 CTIOS1-ctios Trace: [call.5000.35288049] Found CallConnection(4111.0) for device 4111. 12:35:15:622 CTIOS1-ctios Trace: [call.5000.35288049] Found CallConnection(4111.0) for device 4111. 12:35:15:625 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4111.4112.2 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.35287861 HldgDevIDFull:4111.4112.2) 12:35:15:625 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0). 12:35:15:625 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:35:15:625 CTIOS1-ctios Trace: [call.5000.35288049.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:35:15:625 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:35:15:625 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:35:15:625 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]: eCallHeldEvent,Msk(28bf000a) 12:35:15:663 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4105.4106.2 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287598 RetrvDevIDFull:4105.4106.2) 12:35:15:663 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0). 12:35:15:663 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:35:15:663 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:15:663 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:15:667 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35288049.4111]:eSetCallDataRequest 12:35:15:668 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:35:15:669 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:35:15:671 CTIOS1-ctios Trace: >>CG:[call.5000.35288049]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288049 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288049 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4659510079 NewConnDevID:4659510079 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288049 ecc:(...)) 12:35:15:671 CTIOS1-ctios Trace: >>CG:[call.5000.35288049.4111]:eSetCallDataConf(UniqObjID:call.5000.35288049.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:35:15:671 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eCallDataUpdateEvent,Msk(68bf01a6) 12:35:15:896 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:35:15:897 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:35:23:562 CTIOS1-ctios Trace: [call.5000.35288015] Found CallConnection(4054.0) for device 4054. 12:35:23:563 CTIOS1-ctios Trace: [call.5000.35288015] Found CallConnection(4054.0) for device 4054. 12:35:23:577 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:35:23:577 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:23:577 CTIOS1-ctios Trace: >>CG:[call.5000.35288015]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288015 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4054 HldgDevID:4054 MsgID:eCallHeldEvent DvrKey:call.5000.35288015) 12:35:23:577 CTIOS1-ctios Trace: [call.5000.35288015] Found CallConnection(4054.0). 12:35:23:577 CTIOS1-ctios Trace: [call.5000.35288015.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:35:23:577 CTIOS1-ctios Trace: [call.5000.35287881.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283f0001) 12:35:23:577 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eHold),Msk(0) 12:35:23:578 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:35:23:578 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eButtonEnablementMaskChange,Msk(283f0001) 12:35:23:578 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]: eCallHeldEvent,Msk(68bf000a) 12:35:23:728 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287881 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287881 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6688121009 NewConnDevID:6688121009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287881 ecc:(...)) 12:35:23:729 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287881 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4054.4055.2 CallngDevID:6688121009 CalldDevID:4054 LstRedirDevID:(null) AnsDevID:4054 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287881 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:4054.4055.2) 12:35:23:729 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(6688121009.1). 12:35:23:729 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.0). 12:35:23:729 CTIOS1-ctios Trace: [call.5000.35287881.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf01a6) 12:35:23:729 CTIOS1-ctios Trace: [call.5000.35288015.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:35:23:729 CTIOS1-ctios Trace: [call.5000.35288015.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:35:23:729 CTIOS1-ctios Trace: [call.5000.35287881.6688121009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6688121009), Button Mask(0xbf01a6) 12:35:23:729 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eCallDataUpdateEvent,Msk(283f0001) 12:35:23:729 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:35:23:729 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:35:23:730 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:35:23:730 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eCallEstablishedEvent,Msk(28bf01a6) 12:35:23:733 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.4055.2.0) for device 4054. 12:35:23:733 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.4055.2.0) for device 4054. 12:35:23:756 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35287881.4054]:eSetCallDataRequest 12:35:23:760 CTIOS1-ctios Trace: >>CG:[call.5000.35287881.4054]:eSetCallDataConf(UniqObjID:call.5000.35287881.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:35:32:934 CTIOS1-ctios Trace: [call.5000.35287940] Found CallConnection(4039.4040.2.0) for device 4039. 12:35:32:934 CTIOS1-ctios Trace: [call.5000.35287940] Found CallConnection(4039.4040.2.0) for device 4039. 12:35:32:936 CTIOS1-ctios Trace: >>CG:[call.5000.35287940]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287940 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4039.4040.2 RelDevID:4039 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287940 RelDevIDFull:4039.4040.2) 12:35:32:936 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:32:936 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:35:32:936 CTIOS1-ctios Trace: Removed CallConnection(4039.4040.2.0). 12:35:32:936 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:35:32:936 CTIOS1-ctios Trace: >>CG:[call.5000.35287940]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287940 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287940) 12:35:32:936 CTIOS1-ctios Trace: >>CG:[call.5000.35287940]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287940 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4039.4040.2 MsgID:eCallClearedEvent DvrKey:call.5000.35287940) 12:35:32:936 CTIOS1-ctios Trace: >>CG:[call.5000.35287940]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287940 ConnDevIDTyp:0 ConnDevID:4039.4040.2 MsgID:eCallEndEvent DvrKey:call.5000.35287940) 12:35:32:937 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287940 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:35:32:937 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:35:32:937 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287940.4039]:eCallEndEvent 12:35:32:937 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:35:33:668 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:35:33:668 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:33:668 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287612 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4039 RetrvDevID:4039 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287612) 12:35:33:668 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0). 12:35:33:669 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf01a6) 12:35:33:669 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eTalking),Msk(0) 12:35:33:669 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:35:33:669 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eCallRetrievedEvent,Msk(68bf01a6) 12:35:33:673 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0) for device 4039. 12:35:33:674 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0) for device 4039. 12:35:33:684 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35287612.4039]:eSetCallDataRequest 12:35:33:689 CTIOS1-ctios Trace: >>CG:[call.5000.35287612.4039]:eSetCallDataConf(UniqObjID:call.5000.35287612.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:35:34:234 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:35:34:235 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:35:34:245 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4105.4106.2 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35287598 HldgDevIDFull:4105.4106.2) 12:35:34:245 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0). 12:35:34:245 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:34:245 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:34:265 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:35:34:265 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:34:265 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4105 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288038) 12:35:34:265 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0). 12:35:34:265 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:35:34:265 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:34:265 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:34:273 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:35:34:274 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:35:35:424 CTIOS1-ctios Trace: [call.5000.35287980] Found CallConnection(2027.0) for device 2027. 12:35:35:426 CTIOS1-ctios Trace: [call.5000.35287980] Found CallConnection(2027.0) for device 2027. 12:35:35:427 CTIOS1-ctios Trace: >>CG:[call.5000.35287980]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287980 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2027 RelDevID:2027 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287980) 12:35:35:427 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:35:427 CTIOS1-ctios Trace: >>CG:[call.5000.35287980]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287980 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000172 RelDevID:88000172 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287980) 12:35:35:427 CTIOS1-ctios Trace: >>CG:[call.5000.35287980]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287980 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000172 MsgID:eCallClearedEvent DvrKey:call.5000.35287980) 12:35:35:427 CTIOS1-ctios Trace: >>CG:[call.5000.35287980]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287980 ConnDevIDTyp:1 ConnDevID:88000172 MsgID:eCallEndEvent DvrKey:call.5000.35287980) 12:35:35:427 CTIOS1-ctios Trace: Removed CallConnection(88000172.1). 12:35:35:427 CTIOS1-ctios Trace: Removed CallConnection(2027.0). 12:35:35:427 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287980 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:35:35:428 CTIOS1-ctios Trace: >>CG:[agent.5000.212]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5024 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2027 AGID:212 AGInstr:2027 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.212 AGAvailStatus:1) 12:35:35:428 CTIOS1-ctios Trace: [agent.5000.212] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:35:35:428 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287980.2027]:eCallConnectionClearedEvent,Msk(3c0000) 12:35:35:428 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287980.2027]:eCallConnectionClearedEvent,Msk(3c0000) 12:35:35:428 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287980.2027]:eCallClearedEvent,Msk(3c0000) 12:35:35:428 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][call.5000.35287980.2027]:eCallEndEvent 12:35:35:428 CTIOS1-ctios Trace: <-SND[BANCOMER52-2304-4296][agent.5000.212]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:35:35:977 CTIOS1-ctios Trace: [call.5000.35287999] Found CallConnection(2078.0) for device 2078. 12:35:35:978 CTIOS1-ctios Trace: [call.5000.35287999] Found CallConnection(2078.0) for device 2078. 12:35:35:984 CTIOS1-ctios Trace: >>CG:[agent.5000.216]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5025 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2078 AGID:216 AGInstr:2078 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.216 AGAvailStatus:0) 12:35:35:984 CTIOS1-ctios Trace: [agent.5000.216] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:35:984 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287999 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2078 HldgDevID:2078 MsgID:eCallHeldEvent DvrKey:call.5000.35287999) 12:35:35:984 CTIOS1-ctios Trace: [call.5000.35287999] Found CallConnection(2078.0). 12:35:35:984 CTIOS1-ctios Trace: [call.5000.35287999.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:35:35:984 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:35:36:003 CTIOS1-ctios Trace: >>CG:[agent.5000.216]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5025 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2078 AGID:216 AGInstr:2078 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.216 AGAvailStatus:0) 12:35:36:003 CTIOS1-ctios Trace: [agent.5000.216] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:36:003 CTIOS1-ctios Trace: >>CG:[call.5000.35287845]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287845 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2078 RetrvDevID:2078 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287845) 12:35:36:003 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(2078.0). 12:35:36:003 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf01a6) 12:35:36:003 CTIOS1-ctios Trace: [call.5000.35287999.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:35:36:003 CTIOS1-ctios Trace: [call.5000.35287999.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:35:36:210 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(2078.0) for device 2078. 12:35:36:213 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(2078.0) for device 2078. 12:35:36:912 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][agent.5000.236]:eSetAgentStateRequest(eNotReady) 12:35:36:912 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x48bf01a6) 12:35:36:912 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(48bf01a6) 12:35:36:918 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eSetAgentStateConf(UniqObjID:agent.5000.236 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER42-4080-4108) 12:35:36:918 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eSetAgentStateConf 12:35:37:808 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287926.2090]:eSingleStepTransferRequest 12:35:37:820 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.0) for device 2090. 12:35:37:820 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.0) for device 2090. 12:35:37:835 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:37:836 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:37:836 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287926 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2090 HldgDevID:2090 MsgID:eCallHeldEvent DvrKey:call.5000.35287926) 12:35:37:836 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.0). 12:35:37:836 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c0008) 12:35:37:836 CTIOS1-ctios Trace: >>CG:[call.5000.2130706773]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706773 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2090 RCallKeyDay:151064 RCallKeyCID:1366 MsgID:eCallBeginEvent DvrKey:call.5000.2130706773 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519020)) ICMEntUniqID:icm.151064.1366 RCallKeySeq#:3) 12:35:37:836 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706773 12:35:37:836 CTIOS1-ctios Trace: >>CG:[call.5000.2130706773]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706773 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2090 CallngDevID:2090 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706773 COCConnCID:35287926 COCCallConnDevIDTyp:0 COCCallConnDevID:2090) 12:35:37:836 CTIOS1-ctios Trace: [call.5000.2130706773] CallConnection(2090.0) found DeviceID(2090) AgentID(236). 12:35:37:836 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:35:37:837 CTIOS1-ctios Trace: Added CallConnection(2090.0). 12:35:37:837 CTIOS1-ctios Trace: [call.5000.2130706773]::CreateCallConnection(): CallConnection(2090.0) created successfully. 12:35:37:837 CTIOS1-ctios Trace: [call.5000.2130706773.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1000) 12:35:37:837 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1000) 12:35:37:837 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:4 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:37:837 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:37:837 CTIOS1-ctios Trace: >>CG:[call.5000.2130706773]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706773 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706773 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2091 ConnDevID:2090 NewConnDevID:2090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706773 ecc:(...)) 12:35:37:839 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eHold),Msk(0) 12:35:37:839 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(683c0008) 12:35:37:839 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]: eCallHeldEvent,Msk(683c0008) 12:35:37:840 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706773.2090]:eButtonEnablementMaskChange,Msk(683c1000) 12:35:37:840 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(683c1000) 12:35:37:840 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706773.2090]:eCallBeginEvent,Msk(683c1000) 12:35:37:840 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706773.2090]:eCallServiceInitiatedEvent,Msk(683c1000) 12:35:37:840 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:37:840 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706773.2090]:eCallDataUpdateEvent,Msk(683c1000) 12:35:37:841 CTIOS1-ctios Trace: >>CG:[call.5000.2130706773]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706773 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2090 CallngDevID:2090 CalldDevID:2090 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706773 CalldDevIDFull:2090.2091.2) 12:35:37:841 CTIOS1-ctios Trace: [call.5000.2130706773] Found CallConnection(2090.0) for device 2090. 12:35:37:841 CTIOS1-ctios Trace: >>CG:[call.5000.2130706773]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706773 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706773 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:15238 DNIS:2091 ConnDevID:2090 NewConnDevID:2090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706773 ecc:(...)) 12:35:37:841 CTIOS1-ctios Trace: >>CG:[call.5000.2130706773]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706773 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2090 AlrtgDevID:(null) CallngDevID:2090 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706773 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:2090.2091.2) 12:35:37:841 CTIOS1-ctios Trace: >>CG:[call.5000.2130706773]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706773 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2090 AlrtgDevID:2090 CallngDevID:2090 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706773 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:2090.2091.2 CalldDevIDFull:2090.2091.2) 12:35:37:841 CTIOS1-ctios Trace: [call.5000.2130706773] Found CallConnection(2090.0) for device 2090. 12:35:37:841 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1000) 12:35:37:841 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706773.2090]:eCallOriginatedEvent,Msk(683c1000) 12:35:37:841 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706773.2090]:eCallDataUpdateEvent,Msk(683c1000) 12:35:37:841 CTIOS1-ctios Trace: [call.5000.2130706773] Found CallConnection(2090.0) for device 2090. 12:35:37:841 CTIOS1-ctios Trace: [call.5000.2130706773.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x283c0001) 12:35:37:841 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c0008) 12:35:37:841 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(683c1000) 12:35:37:841 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706773.2090]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:35:37:841 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706773.2090]:eButtonEnablementMaskChange,Msk(283c0001) 12:35:37:841 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(683c0008) 12:35:37:841 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706773.2090]:eCallDeliveredEvent(LCS:Unknown),Msk(283c0001) 12:35:37:842 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287926 NumParties:1 SecDevIDTyp:0 SecCID:2130706773 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:15238 SecDevID:2090 TfrgDevID:2090 TfrdDevID:2090 MsgID:eCallTransferredEvent DvrKey:call.5000.35287926 TfrdDevIDFull:2090.2091.2ConnectedParty[1]:(ConnPtyCID:35287926 ConnPtyDevIDTyp:1 ConnPtyDevID:15238)) 12:35:37:842 CTIOS1-ctios Trace: >>CG:[call.5000.2130706773]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287926 NumParties:1 SecDevIDTyp:0 SecCID:2130706773 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:15238 SecDevID:2090 TfrgDevID:2090 TfrdDevID:2090 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706773 TfrdDevIDFull:2090.2091.2ConnectedParty[1]:(ConnPtyCID:35287926 ConnPtyDevIDTyp:1 ConnPtyDevID:15238)) 12:35:37:842 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.0). 12:35:37:842 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683f0001) 12:35:37:842 CTIOS1-ctios Trace: [call.5000.2130706773.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x283f0001) 12:35:37:842 CTIOS1-ctios Trace: [call.5000.2130706773]::FindTransferCommonDeviceID Found Transferring Device [2090] on both [call.5000.35287926] and [call.5000.2130706773]. 12:35:37:842 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.0). 12:35:37:842 CTIOS1-ctios Trace: [call.5000.2130706773] Found CallConnection(2090.0). 12:35:37:842 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683f0001) 12:35:37:842 CTIOS1-ctios Trace: [call.5000.2130706773.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x283f0001) 12:35:37:842 CTIOS1-ctios Trace: [call.5000.2130706773.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x283f0001) 12:35:37:842 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.0). 12:35:37:842 CTIOS1-ctios Trace: Removed CallConnection(2090.0). 12:35:37:842 CTIOS1-ctios Trace: Added CallConnection(15238.1). 12:35:37:842 CTIOS1-ctios Trace: [call.5000.2130706773] Moved CallConnection[15238.1] from [call.5000.35287926] to [call.5000.2130706773]. 12:35:37:842 CTIOS1-ctios Trace: [call.5000.2130706773.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x283f0001) 12:35:37:843 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287926 ConnDevIDTyp:1 ConnDevID:15238 MsgID:eCallEndEvent DvrKey:call.5000.35287926) 12:35:37:843 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287926 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:35:37:843 CTIOS1-ctios Trace: >>CG:[call.5000.2130706773]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706773 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287926 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090 NewConnDevID:2090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706773) 12:35:37:843 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287926 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287926 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090 NewConnDevID:15238 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287926) 12:35:37:843 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287926 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287926 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:2090 ConnDevID:15238 NewConnDevID:15238 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287926 ecc:(...)) 12:35:37:843 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(683f0001) 12:35:37:843 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706773.2090]:eButtonEnablementMaskChange,Msk(283f0001) 12:35:37:843 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallTransferredEvent,Msk(683f0001) 12:35:37:843 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:37:843 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(683f0001) 12:35:37:843 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0000. 12:35:37:843 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0001) 12:35:37:843 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706773.2090]:eButtonEnablementMaskChange,Msk(283f0001) 12:35:37:843 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallTransferredEvent,Msk(683f0001) 12:35:37:843 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706773.2090]:eButtonEnablementMaskChange,Msk(283f0001) 12:35:37:843 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallEndEvent 12:35:37:844 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706773.2090]:eButtonEnablementMaskChange,Msk(283f0001) 12:35:37:844 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706773.2090]:eCallTransferredEvent,Msk(283f0001) 12:35:37:844 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706773.2090]:eCallDataUpdateEvent,Msk(283f0001) 12:35:37:844 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallDataUpdateEvent,Msk(283f0001) 12:35:37:844 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallDataUpdateEvent,Msk(283f0001) 12:35:37:844 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(83f0001) 12:35:37:844 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eNotReady),Msk(0) 12:35:37:845 CTIOS1-ctios Trace: >>CG:[call.5000.35287926.2090]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35287926 NewConnDevIDTyp:0 NewConnDevID:2090 UniqObjID:call.5000.35287926.2090 MsgID:eTransferCallConf TgtCILClntID:BANCOMER42-4080-4108) 12:35:37:845 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eTransferCallConf,Msk(83f0001) 12:35:38:871 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287926 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287926 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:15238 NewConnDevID:15238 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287926 ecc:(...)) 12:35:38:871 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287926 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2090.2091.2 CallngDevID:15238 CalldDevID:2090 LstRedirDevID:(null) AnsDevID:2090 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287926 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:2090.2091.2) 12:35:38:872 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(15238.1). 12:35:38:872 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.0). 12:35:38:872 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:38:872 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x8bf01b6) 12:35:38:872 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:38:872 CTIOS1-ctios Trace: [call.5000.35287926.15238] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(15238), Button Mask(0xbf01a6) 12:35:38:872 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallDataUpdateEvent,Msk(83f0001) 12:35:38:872 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(8bf01b6) 12:35:38:873 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallEstablishedEvent,Msk(8bf01b6) 12:35:38:875 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.2091.2.0) for device 2090. 12:35:38:879 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.2091.2.0) for device 2090. 12:35:38:955 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287926.2090]:eSetCallDataRequest 12:35:38:960 CTIOS1-ctios Trace: >>CG:[call.5000.35287926.2090]:eSetCallDataConf(UniqObjID:call.5000.35287926.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:35:39:763 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.2091.2.0) for device 2090. 12:35:39:764 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.2091.2.0) for device 2090. 12:35:39:767 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287926 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:2090.2091.2 HldgDevID:2090 MsgID:eCallHeldEvent DvrKey:call.5000.35287926 HldgDevIDFull:2090.2091.2) 12:35:39:768 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.2091.2.0). 12:35:39:768 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:39:768 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x8bf001a) 12:35:39:768 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:39:768 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(8bf001a) 12:35:39:768 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]: eCallHeldEvent,Msk(8bf001a) 12:35:39:774 CTIOS1-ctios Trace: >>CG:[call.5000.35288075]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288075 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2090.2091.2 MsgID:eCallBeginEvent DvrKey:call.5000.35288075 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519339))) 12:35:39:774 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288075 12:35:39:774 CTIOS1-ctios Trace: >>CG:[call.5000.35288075]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288075 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2090.2091.2 CallngDevID:2090 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288075 CallngDevIDFull:2090.2091.2) 12:35:39:774 CTIOS1-ctios Trace: [call.5000.35288075] CallConnection(2090.2091.2.0) found DeviceID(2090) AgentID(236). 12:35:39:774 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:35:39:774 CTIOS1-ctios Trace: Added CallConnection(2090.2091.2.0). 12:35:39:774 CTIOS1-ctios Trace: [call.5000.35288075]::CreateCallConnection(): CallConnection(2090.2091.2.0) created successfully. 12:35:39:774 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:39:774 CTIOS1-ctios Trace: [call.5000.35288075.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x8bf0012) 12:35:39:774 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:39:774 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x8bf001a) 12:35:39:775 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288075.2090]:eButtonEnablementMaskChange,Msk(8bf0012) 12:35:39:775 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(8bf001a) 12:35:39:775 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288075.2090]:eCallBeginEvent,Msk(8bf0012) 12:35:39:775 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288075.2090]:eCallServiceInitiatedEvent,Msk(8bf0012) 12:35:41:986 CTIOS1-ctios Trace: >>CG:[call.5000.35288075]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288075 CallTyp:38 ConnDevIDTyp:0 NewConnCID:35288075 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2090 ConnDevID:2090.2091.2 NewConnDevID:2090.2091.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288075) 12:35:41:987 CTIOS1-ctios Trace: >>CG:[call.5000.35288075]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288075 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2090.2091.2 CallngDevID:2090 CalldDevID:2090 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288075 CallngDevIDFull:2090.2091.2) 12:35:41:987 CTIOS1-ctios Trace: [call.5000.35288075] Found CallConnection(2090.2091.2.0) for device 2090. 12:35:41:987 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288075.2090]:eCallDataUpdateEvent,Msk(8bf0012) 12:35:41:987 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288075.2090]:eCallOriginatedEvent,Msk(8bf0012) 12:35:41:989 CTIOS1-ctios Trace: >>CG:[call.5000.35288075]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288075 CallTyp:38 ConnDevIDTyp:0 NewConnCID:35288075 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2091 DNIS:2090 ConnDevID:2090.2091.2 NewConnDevID:2090.2091.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288075) 12:35:41:990 CTIOS1-ctios Trace: >>CG:[call.5000.35288075]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288075 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2090.2091.2 AlrtgDevID:(null) CallngDevID:2090 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288075 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:2090.2091.2) 12:35:41:990 CTIOS1-ctios Trace: [call.5000.35288075] Found CallConnection(2090.2091.2.0) for device 2090. 12:35:41:990 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:41:990 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:41:990 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x8bf001a) 12:35:41:990 CTIOS1-ctios Trace: >>CG:[call.5000.35288075]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288075 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288075 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090.2091.2 NewConnDevID:2090.2091.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288075) 12:35:41:990 CTIOS1-ctios Trace: >>CG:[call.5000.35288075]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288075 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2090.2091.2 AlrtgDevID:2090 CallngDevID:2090 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288075 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:2090.2091.2) 12:35:41:990 CTIOS1-ctios Trace: [call.5000.35288075] Found CallConnection(2090.2091.2.0) for device 2090. 12:35:41:990 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:41:990 CTIOS1-ctios Trace: [call.5000.35288075.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:35:41:990 CTIOS1-ctios Trace: [call.5000.35288075.2090] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:35:41:990 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:41:990 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:41:990 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x8bf001a) 12:35:41:991 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288075.2090]:eCallDataUpdateEvent,Msk(8bf0012) 12:35:41:991 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(8bf001a) 12:35:41:991 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288075.2090]:eCallDeliveredEvent(LCS:Unknown),Msk(8bf0012) 12:35:41:991 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288075.2090]:eCallDataUpdateEvent,Msk(8bf0012) 12:35:41:991 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288075.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:35:41:991 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(8bf001a) 12:35:41:991 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288075.2090]:eCallDeliveredEvent(LCS:Unknown),Msk(83f0011) 12:35:42:519 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:35:42:520 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:35:42:531 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:35:42:531 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:42:531 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4105 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288038) 12:35:42:531 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0). 12:35:42:531 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:42:531 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:42:628 CTIOS1-ctios Trace: >>CG:[agent.5000.290]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5136 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2060 AGID:290 AGInstr:2060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.290 AGAvailStatus:1) 12:35:42:628 CTIOS1-ctios Trace: [agent.5000.290] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:42:628 CTIOS1-ctios Trace: >>CG:[call.5000.35288076]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288076 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2060 MsgID:eCallBeginEvent DvrKey:call.5000.35288076 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519342))) 12:35:42:628 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288076 12:35:42:628 CTIOS1-ctios Trace: >>CG:[call.5000.35288076]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288076 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2060 CallngDevID:2060 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288076) 12:35:42:628 CTIOS1-ctios Trace: [call.5000.35288076] CallConnection(2060.0) found DeviceID(2060) AgentID(290). 12:35:42:628 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:35:42:628 CTIOS1-ctios Trace: Added CallConnection(2060.0). 12:35:42:628 CTIOS1-ctios Trace: [call.5000.35288076]::CreateCallConnection(): CallConnection(2060.0) created successfully. 12:35:42:628 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:35:42:628 CTIOS1-ctios Trace: [call.5000.35288076.2060] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2060), Button Mask(0x20bf0002) 12:35:42:629 CTIOS1-ctios Trace: >>CG:[agent.5000.290]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5136 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2060 AGID:290 AGInstr:2060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.290 AGAvailStatus:0) 12:35:42:629 CTIOS1-ctios Trace: [agent.5000.290] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:42:700 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4105.4106.2 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287598 RetrvDevIDFull:4105.4106.2) 12:35:42:701 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0). 12:35:42:701 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:35:42:701 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:42:701 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:42:707 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:35:42:708 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:35:42:822 CTIOS1-ctios Trace: >>CG:[call.5000.35288076]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288076 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288076 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:913333 ConnDevID:2060 NewConnDevID:2060 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288076) 12:35:42:822 CTIOS1-ctios Trace: >>CG:[call.5000.35288076]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288076 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2060 CallngDevID:2060 CalldDevID:913333 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288076) 12:35:42:822 CTIOS1-ctios Trace: [call.5000.35288076] Found CallConnection(2060.0) for device 2060. 12:35:43:171 CTIOS1-ctios Trace: >>CG:[call.5000.35288076]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288076 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288076 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2060 NewConnDevID:2060 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288076) 12:35:43:171 CTIOS1-ctios Trace: >>CG:[call.5000.35288076]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288076 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:913333 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288076 Trnk#:0 TrnkGrp#:0) 12:35:43:537 CTIOS1-ctios Trace: [call.5000.35288076] Found CallConnection(2060.0) for device 2060. 12:35:43:562 CTIOS1-ctios Trace: [call.5000.35288076] Found CallConnection(2060.0) for device 2060. 12:35:43:850 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287926 NumParties:1 SecDevIDTyp:0 SecCID:35288075 TfrgDevTyp:78 TfrdDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 PriDevID:15238 SecDevID:2090 TfrgDevID:2090 TfrdDevID:2090 MsgID:eCallTransferredEvent DvrKey:call.5000.35287926 SecDevIDFull:2090.2091.2 TfrgDevIDFull:2090.2091.2ConnectedParty[1]:(ConnPtyCID:35287926 ConnPtyDevIDTyp:1 ConnPtyDevID:15238)) 12:35:43:850 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.2091.2.0). 12:35:43:850 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:43:850 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:35:43:850 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:43:850 CTIOS1-ctios Trace: [call.5000.35288075.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:35:43:850 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:43:850 CTIOS1-ctios Trace: >>CG:[call.5000.35288075]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287926 NumParties:1 SecDevIDTyp:0 SecCID:35288075 TfrgDevTyp:78 TfrdDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 PriDevID:15238 SecDevID:2090 TfrgDevID:2090 TfrdDevID:2090 MsgID:eCallTransferredEvent DvrKey:call.5000.35288075 SecDevIDFull:2090.2091.2 TfrgDevIDFull:2090.2091.2ConnectedParty[1]:(ConnPtyCID:35287926 ConnPtyDevIDTyp:1 ConnPtyDevID:15238)) 12:35:43:851 CTIOS1-ctios Trace: [call.5000.35288075]::FindTransferCommonDeviceID Found Transferring Device [2090] on both [call.5000.35287926] and [call.5000.35288075]. 12:35:43:851 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.2091.2.0). 12:35:43:851 CTIOS1-ctios Trace: [call.5000.35288075] Found CallConnection(2090.2091.2.0). 12:35:43:851 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:43:851 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:35:43:851 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:43:851 CTIOS1-ctios Trace: [call.5000.35288075.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:35:43:851 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:43:851 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:43:851 CTIOS1-ctios Trace: [call.5000.35288075.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:35:43:851 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.2091.2.0). 12:35:43:851 CTIOS1-ctios Trace: Removed CallConnection(2090.2091.2.0). 12:35:43:851 CTIOS1-ctios Trace: Added CallConnection(15238.1). 12:35:43:851 CTIOS1-ctios Trace: [call.5000.35288075] Moved CallConnection[15238.1] from [call.5000.35287926] to [call.5000.35288075]. 12:35:43:851 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:43:851 CTIOS1-ctios Trace: [call.5000.35288075.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:35:43:851 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:35:43:852 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287926 ConnDevIDTyp:1 ConnDevID:15238 MsgID:eCallEndEvent DvrKey:call.5000.35287926) 12:35:43:852 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287926 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:35:43:852 CTIOS1-ctios Trace: >>CG:[call.5000.35288075]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288075 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287926 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090.2091.2 NewConnDevID:2090.2091.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288075) 12:35:43:852 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287926 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287926 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090.2091.2 NewConnDevID:15238 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287926) 12:35:43:852 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287926 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287926 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:15238 ConnDevID:15238 NewConnDevID:15238 RCallKeyDay:151064 RCallKeyCID:1366 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287926 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519020)) ICMEntUniqID:icm.151064.1366 RCallKeySeq#:4) 12:35:43:853 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:35:43:853 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288075.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:35:43:853 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallTransferredEvent,Msk(83f0011) 12:35:43:853 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:35:43:853 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288075.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:35:43:853 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallTransferredEvent,Msk(83f0011) 12:35:43:853 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288075.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:35:43:853 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallEndEvent 12:35:43:853 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288075.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:35:43:853 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288075.2090]:eCallTransferredEvent,Msk(83f0011) 12:35:43:853 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288075.2090]:eCallDataUpdateEvent,Msk(83f0011) 12:35:43:853 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallDataUpdateEvent,Msk(83f0011) 12:35:43:853 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallDataUpdateEvent,Msk(83f0011) 12:35:44:649 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:1) 12:35:44:649 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:44:650 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287926 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287926 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:15238 NewConnDevID:15238 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287926 ecc:(...)) 12:35:44:650 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287926 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2090 CallngDevID:15238 CalldDevID:2090 LstRedirDevID:(null) AnsDevID:2090 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287926 Trnk#:0 TrnkGrp#:0) 12:35:44:650 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(15238.1). 12:35:44:650 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.2091.2.0). 12:35:44:650 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x68bf01a6) 12:35:44:651 CTIOS1-ctios Trace: [call.5000.35287926.15238] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(15238), Button Mask(0xbf01a6) 12:35:44:651 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:651 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallDataUpdateEvent,Msk(83f0011) 12:35:44:651 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:35:44:651 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallEstablishedEvent,Msk(68bf01a6) 12:35:44:653 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:4 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:653 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:44:653 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:150 SGID:5048 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:653 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:140 SGID:5049 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:653 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:160 SGID:5050 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:654 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:654 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:220 SGID:5052 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:654 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:240 SGID:5053 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:655 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:655 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:655 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:655 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:655 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:655 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:655 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:655 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:655 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:230 SGID:5056 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:656 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:656 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:250 SGID:5058 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:656 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:260 SGID:5059 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:656 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:270 SGID:5060 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:656 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:290 SGID:5062 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:657 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:657 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:657 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:657 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:657 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:657 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:657 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:657 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:310 SGID:5063 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:658 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:350 SGID:5064 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:658 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:340 SGID:5065 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:658 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:330 SGID:5066 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:658 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:320 SGID:5067 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:658 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:35:44:658 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.0) for device 2090. 12:35:44:658 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:658 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:658 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:658 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:658 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:658 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:35:44:661 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.0) for device 2090. 12:35:44:737 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287926.2090]:eSetCallDataRequest 12:35:44:743 CTIOS1-ctios Trace: >>CG:[call.5000.35287926.2090]:eSetCallDataConf(UniqObjID:call.5000.35287926.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:35:46:150 CTIOS1-ctios Trace: >>CG:[call.5000.35288076]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288076 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:2 LineTyp:7 SGPri:0 MonID:0 ConnDevID:55555 CallngDevID:2060 CalldDevID:913333 LstRedirDevID:(null) AnsDevID:55555 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288076 Trnk#:0 TrnkGrp#:0) 12:35:46:150 CTIOS1-ctios Trace: [call.5000.35288076] Found CallConnection(2060.0). 12:35:46:150 CTIOS1-ctios Trace: [call.5000.35288076.2060] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2060), Button Mask(0x20bf01a6) 12:35:46:170 CTIOS1-ctios Trace: >>CG:[call.5000.35288076]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288076 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288076 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2060 NewConnDevID:2060 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288076) 12:35:46:802 CTIOS1-ctios Trace: ->RCV[BANCOMER32-2476-3556 a=346][agent.5000.346]:eSetAgentStateRequest(eNotReady) 12:35:46:802 CTIOS1-ctios Trace: [call.5000.35287474.2303] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x48bf01a6) 12:35:46:803 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eButtonEnablementMaskChange,Msk(48bf01a6) 12:35:46:809 CTIOS1-ctios Trace: >>CG:[agent.5000.346]:eSetAgentStateConf(UniqObjID:agent.5000.346 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER32-2476-3556) 12:35:46:809 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][agent.5000.346]:eSetAgentStateConf 12:35:46:952 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][agent.5000.236]:eSetAgentStateRequest(eAvailable) 12:35:46:952 CTIOS1-ctios Trace: [call.5000.35287926.2090] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x70bf01a6) 12:35:46:952 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eButtonEnablementMaskChange,Msk(70bf01a6) 12:35:46:957 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eSetAgentStateConf(UniqObjID:agent.5000.236 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER42-4080-4108) 12:35:46:957 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eSetAgentStateConf 12:35:53:789 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:35:53:790 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:35:53:799 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4105.4106.2 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35287598 HldgDevIDFull:4105.4106.2) 12:35:53:799 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0). 12:35:53:799 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:53:799 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:53:821 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:35:53:821 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:53:821 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4105 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288038) 12:35:53:821 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0). 12:35:53:821 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:35:53:821 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:53:821 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:35:53:829 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:35:53:830 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:35:57:967 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(2078.0) for device 2078. 12:35:57:968 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(2078.0) for device 2078. 12:35:58:001 CTIOS1-ctios Trace: >>CG:[call.5000.35287845]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:120 SGID:5046 PriDevIDTyp:0 PriCID:35287845 NumParties:4 SecDevIDTyp:0 SecCID:35287999 CtrlrDevTyp:0 AddedPtyDevTyp:0 LineHdl:65535 LineTyp:0 SGPri:0 MonID:0 PriDevID:2078 SecDevID:2078 CtrlrDevID:2078 AddedPtyDevID:013459370009 MsgID:eCallConferencedEvent DvrKey:call.5000.35287845ConnectedParty[1]:(ConnPtyCID:35287999 ConnPtyDevIDTyp:1 ConnPtyDevID:392999) ConnectedParty[2]:(ConnPtyCID:35287999 ConnPtyDevIDTyp:0 ConnPtyDevID:2078) ConnectedParty[3]:(ConnPtyCID:35287999 ConnPtyDevIDTyp:1 ConnPtyDevID:013459370009) ConnectedParty[4]:(ConnPtyCID:35287999 ConnPtyDevIDTyp:1 ConnPtyDevID:013459370009)) 12:35:58:001 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:120 SGID:5046 PriDevIDTyp:0 PriCID:35287845 NumParties:4 SecDevIDTyp:0 SecCID:35287999 CtrlrDevTyp:0 AddedPtyDevTyp:0 LineHdl:65535 LineTyp:0 SGPri:0 MonID:0 PriDevID:2078 SecDevID:2078 CtrlrDevID:2078 AddedPtyDevID:013459370009 MsgID:eCallConferencedEvent DvrKey:call.5000.35287999ConnectedParty[1]:(ConnPtyCID:35287999 ConnPtyDevIDTyp:1 ConnPtyDevID:392999) ConnectedParty[2]:(ConnPtyCID:35287999 ConnPtyDevIDTyp:0 ConnPtyDevID:2078) ConnectedParty[3]:(ConnPtyCID:35287999 ConnPtyDevIDTyp:1 ConnPtyDevID:013459370009) ConnectedParty[4]:(ConnPtyCID:35287999 ConnPtyDevIDTyp:1 ConnPtyDevID:013459370009)) 12:35:58:001 CTIOS1-ctios Trace: [call.5000.35287999] Found Device [2078] on both [call.5000.35287999] and [call.5000.35287845]. 12:35:58:001 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(2078.0). 12:35:58:001 CTIOS1-ctios Trace: [call.5000.35287845.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf01a6) 12:35:58:002 CTIOS1-ctios Trace: [call.5000.35287999.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf000a) 12:35:58:002 CTIOS1-ctios Trace: [call.5000.35287845] Found CallConnection(2078.0). 12:35:58:002 CTIOS1-ctios Trace: Removed CallConnection(2078.0). 12:35:58:002 CTIOS1-ctios Trace: Added CallConnection(392999.1). 12:35:58:002 CTIOS1-ctios Trace: [call.5000.35287999] Moved CallConnection[392999.1] from [call.5000.35287845] to [call.5000.35287999]. 12:35:58:002 CTIOS1-ctios Trace: [call.5000.35287999.2078] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2078), Button Mask(0x20bf01a6) 12:35:58:002 CTIOS1-ctios Trace: [call.5000.35287999.392999] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(392999), Button Mask(0xbf01a6) 12:35:58:002 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287999 CallTyp:15 ConnDevIDTyp:1 NewConnCID:35287999 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:392999 NewConnDevID:2078 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287999) 12:35:58:003 CTIOS1-ctios Trace: >>CG:[call.5000.35287845]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287845 ConnDevIDTyp:1 ConnDevID:392999 MsgID:eCallEndEvent DvrKey:call.5000.35287845) 12:35:58:003 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287845 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:35:58:003 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287999 CallTyp:15 ConnDevIDTyp:0 NewConnCID:35287999 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2078 NewConnDevID:2078 RCallKeyDay:151064 RCallKeyCID:1357 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287999 ecc:(...) ICMEntUniqID:icm.151064.1357 RCallKeySeq#:4) 12:35:58:013 CTIOS1-ctios Trace: [call.5000.35287999] Found CallConnection(2078.0) for device 2078. 12:35:58:153 CTIOS1-ctios Trace: [call.5000.35287999] Found CallConnection(2078.0) for device 2078. 12:35:59:006 CTIOS1-ctios Trace: [call.5000.35287977] Found CallConnection(4087.4088.2.0) for device 4087. 12:35:59:007 CTIOS1-ctios Trace: [call.5000.35287977] Found CallConnection(4087.4088.2.0) for device 4087. 12:35:59:008 CTIOS1-ctios Trace: >>CG:[call.5000.35287977]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287977 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4087.4088.2 RelDevID:4087 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287977 RelDevIDFull:4087.4088.2) 12:35:59:008 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:59:008 CTIOS1-ctios Trace: [call.5000.35287952.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:35:59:009 CTIOS1-ctios Trace: Removed CallConnection(4087.4088.2.0). 12:35:59:009 CTIOS1-ctios Trace: [call.5000.35287952.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:35:59:009 CTIOS1-ctios Trace: >>CG:[call.5000.35287977]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287977 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287977) 12:35:59:009 CTIOS1-ctios Trace: >>CG:[call.5000.35287977]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287977 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4087.4088.2 MsgID:eCallClearedEvent DvrKey:call.5000.35287977) 12:35:59:009 CTIOS1-ctios Trace: >>CG:[call.5000.35287977]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287977 ConnDevIDTyp:0 ConnDevID:4087.4088.2 MsgID:eCallEndEvent DvrKey:call.5000.35287977) 12:35:59:009 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287977 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:35:59:009 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:35:59:009 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287977.4087]:eCallEndEvent 12:35:59:009 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:35:59:803 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:35:59:803 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:59:803 CTIOS1-ctios Trace: >>CG:[call.5000.35287952]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287952 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4087 RetrvDevID:4087 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287952) 12:35:59:803 CTIOS1-ctios Trace: [call.5000.35287952] Found CallConnection(4087.0). 12:35:59:804 CTIOS1-ctios Trace: [call.5000.35287952.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf01a6) 12:35:59:804 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:35:59:804 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:35:59:804 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]:eCallRetrievedEvent,Msk(68bf01a6) 12:35:59:810 CTIOS1-ctios Trace: [call.5000.35287952] Found CallConnection(4087.0) for device 4087. 12:35:59:811 CTIOS1-ctios Trace: [call.5000.35287952] Found CallConnection(4087.0) for device 4087. 12:35:59:820 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35287952.4087]:eSetCallDataRequest 12:35:59:824 CTIOS1-ctios Trace: >>CG:[call.5000.35287952.4087]:eSetCallDataConf(UniqObjID:call.5000.35287952.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:35:59:981 CTIOS1-ctios Trace: [call.5000.35288042] Found CallConnection(4009.0) for device 4009. 12:35:59:981 CTIOS1-ctios Trace: [call.5000.35288042] Found CallConnection(4009.0) for device 4009. 12:35:59:993 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:35:59:993 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:35:59:993 CTIOS1-ctios Trace: >>CG:[call.5000.35288042]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288042 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4009 HldgDevID:4009 MsgID:eCallHeldEvent DvrKey:call.5000.35288042) 12:35:59:993 CTIOS1-ctios Trace: [call.5000.35288042] Found CallConnection(4009.0). 12:35:59:994 CTIOS1-ctios Trace: [call.5000.35288042.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:35:59:994 CTIOS1-ctios Trace: [call.5000.35287974.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:36:00:171 CTIOS1-ctios Trace: >>CG:[call.5000.35287974]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287974 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287974 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8777725050 NewConnDevID:8777725050 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287974 ecc:(...)) 12:36:00:172 CTIOS1-ctios Trace: >>CG:[call.5000.35287974]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287974 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4009.4010.2 CallngDevID:8777725050 CalldDevID:4009 LstRedirDevID:(null) AnsDevID:4009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287974 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:4009.4010.2) 12:36:00:172 CTIOS1-ctios Trace: [call.5000.35287974] Found CallConnection(8777725050.1). 12:36:00:172 CTIOS1-ctios Trace: [call.5000.35287974] Found CallConnection(4009.0). 12:36:00:172 CTIOS1-ctios Trace: [call.5000.35287974.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:36:00:172 CTIOS1-ctios Trace: [call.5000.35288042.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:36:00:172 CTIOS1-ctios Trace: [call.5000.35288042.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:36:00:172 CTIOS1-ctios Trace: [call.5000.35287974.8777725050] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8777725050), Button Mask(0xbf01a6) 12:36:00:177 CTIOS1-ctios Trace: [call.5000.35287974] Found CallConnection(4009.4010.2.0) for device 4009. 12:36:00:178 CTIOS1-ctios Trace: [call.5000.35287974] Found CallConnection(4009.4010.2.0) for device 4009. 12:36:02:297 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:36:02:298 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:36:02:308 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:36:02:308 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:36:02:308 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4105 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288038) 12:36:02:308 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0). 12:36:02:308 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:36:02:309 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:36:02:478 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4105.4106.2 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287598 RetrvDevIDFull:4105.4106.2) 12:36:02:478 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0). 12:36:02:478 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:36:02:478 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:36:02:478 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:36:02:484 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:36:02:485 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:36:08:980 CTIOS1-ctios Trace: >>CG:[call.5000.35287878]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287878 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287878 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:15193 NewConnDevID:15193 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287878 ecc:(...)) 12:36:09:053 CTIOS1-ctios Trace: [call.5000.35288049] Found CallConnection(4111.0) for device 4111. 12:36:09:054 CTIOS1-ctios Trace: [call.5000.35288049] Found CallConnection(4111.0) for device 4111. 12:36:09:066 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:36:09:067 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:36:09:067 CTIOS1-ctios Trace: >>CG:[call.5000.35288049]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288049 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4111 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.35288049) 12:36:09:067 CTIOS1-ctios Trace: [call.5000.35288049] Found CallConnection(4111.0). 12:36:09:067 CTIOS1-ctios Trace: [call.5000.35288049.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:36:09:067 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:36:09:067 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eHold),Msk(0) 12:36:09:067 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:36:09:067 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:36:09:067 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]: eCallHeldEvent,Msk(68bf000a) 12:36:09:230 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:36:09:230 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:36:09:240 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4111.4112.2 RetrvDevID:4111 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287861 RetrvDevIDFull:4111.4112.2) 12:36:09:241 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0). 12:36:09:241 CTIOS1-ctios Trace: [call.5000.35287861.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:36:09:241 CTIOS1-ctios Trace: [call.5000.35288049.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:36:09:241 CTIOS1-ctios Trace: [call.5000.35288049.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:36:09:241 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:36:09:241 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:36:09:241 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:36:09:241 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eCallRetrievedEvent,Msk(28bf01a6) 12:36:09:259 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35287861.4111]:eSetCallDataRequest 12:36:09:263 CTIOS1-ctios Trace: >>CG:[call.5000.35287861.4111]:eSetCallDataConf(UniqObjID:call.5000.35287861.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:36:09:507 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:36:09:508 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:36:09:509 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:36:09:510 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:36:09:772 CTIOS1-ctios Trace: >>CG:[call.5000.35287878]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287878 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35287878 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:15193 NewConnDevID:15193 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287878 ecc:(...)) 12:36:09:794 CTIOS1-ctios Trace: [call.5000.35287878] Found CallConnection(2099.0) for device 2099. 12:36:09:795 CTIOS1-ctios Trace: [call.5000.35287878] Found CallConnection(2099.0) for device 2099. 12:36:09:797 CTIOS1-ctios Trace: >>CG:[call.5000.2130706774]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706774 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:15193 DNIS:3000 CallrEntrDig:3000 ConnDevID:2099 RCallKeyDay:151064 RCallKeyCID:1361 MsgID:eCallBeginEvent DvrKey:call.5000.2130706774 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518925)) ICMEntUniqID:icm.151064.1361 RCallKeySeq#:3) 12:36:09:797 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706774 12:36:09:797 CTIOS1-ctios Trace: >>CG:[call.5000.35287878]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287878 NumParties:1 SecDevIDTyp:0 SecCID:2130706774 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:15193 SecDevID:2099 TfrgDevID:2099 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287878ConnectedParty[1]:(ConnPtyCID:35287878 ConnPtyDevIDTyp:1 ConnPtyDevID:15193)) 12:36:09:797 CTIOS1-ctios Trace: [call.5000.35287878] Found CallConnection(2099.0). 12:36:09:797 CTIOS1-ctios Trace: >>CG:[call.5000.2130706774]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287878 NumParties:1 SecDevIDTyp:0 SecCID:2130706774 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:15193 SecDevID:2099 TfrgDevID:2099 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706774ConnectedParty[1]:(ConnPtyCID:35287878 ConnPtyDevIDTyp:1 ConnPtyDevID:15193)) 12:36:09:797 CTIOS1-ctios Trace: [call.5000.2130706774]::FindTransferCommonDeviceID Calls [call.5000.35287878] and [call.5000.2130706774] do not appear to have a common Device. Tranferring Device [2099] is set as common device 12:36:09:797 CTIOS1-ctios Trace: [call.5000.35287878] Found CallConnection(2099.0). 12:36:09:797 CTIOS1-ctios Trace: [call.5000.35287878] Found CallConnection(2099.0). 12:36:09:797 CTIOS1-ctios Trace: Removed CallConnection(2099.0). 12:36:09:797 CTIOS1-ctios Trace: Added CallConnection(15193.1). 12:36:09:797 CTIOS1-ctios Trace: [call.5000.2130706774] Moved CallConnection[15193.1] from [call.5000.35287878] to [call.5000.2130706774]. 12:36:09:797 CTIOS1-ctios Trace: >>CG:[call.5000.2130706774]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706774 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706774 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2099 NewConnDevID:15193 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706774) 12:36:09:798 CTIOS1-ctios Trace: >>CG:[call.5000.2130706774]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706774 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:15193 RelDevID:15193 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706774) 12:36:09:798 CTIOS1-ctios Trace: >>CG:[call.5000.2130706774]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706774 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2099 MsgID:eCallClearedEvent DvrKey:call.5000.2130706774) 12:36:09:798 CTIOS1-ctios Trace: >>CG:[call.5000.2130706774]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706774 ConnDevIDTyp:1 ConnDevID:15193 MsgID:eCallEndEvent DvrKey:call.5000.2130706774) 12:36:09:798 CTIOS1-ctios Trace: Removed CallConnection(15193.1). 12:36:09:798 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706774 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:36:09:798 CTIOS1-ctios Trace: >>CG:[call.5000.35287878]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287878 ConnDevIDTyp:1 ConnDevID:15193 MsgID:eCallEndEvent DvrKey:call.5000.35287878) 12:36:09:798 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287878 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:36:09:798 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:1) 12:36:09:798 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:36:10:263 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:140 SGID:5049 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2135 ANI:5552260997 UsrToUsrInfo:(null) Dialed#:3007 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1394 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1394 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:1763) 12:36:10:263 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][]:eAgentPrecallEvent 12:36:10:266 CTIOS1-ctios Trace: >>CG:[agent.5000.253]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5099 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2135 AGID:253 AGInstr:2135 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.253 AGAvailStatus:0) 12:36:10:266 CTIOS1-ctios Trace: [agent.5000.253] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:36:10:267 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][agent.5000.253]:eAgentStateEvent(eReserved),Msk(0) 12:36:10:335 CTIOS1-ctios Trace: >>CG:[call.5000.35288095]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288095 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5552260997 DNIS:2135 Dialed#:3007 ConnDevID:5552260997 RCallKeyDay:151064 RCallKeyCID:1394 MsgID:eCallBeginEvent DvrKey:call.5000.35288095 ecc:(...) ICMEntUniqID:icm.151064.1394 RCallKeySeq#:2) 12:36:10:335 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288095 12:36:10:335 CTIOS1-ctios Trace: >>CG:[call.5000.35288095]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288095 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:5552260997 AlrtgDevID:(null) CallngDevID:5552260997 CalldDevID:2135 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288095 Trnk#:0 TrnkGrp#:0) 12:36:10:335 CTIOS1-ctios Trace: [call.5000.35288095]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 5552260997. 12:36:10:335 CTIOS1-ctios Trace: CallConnection(5552260997.1) created AgentObject (Device) for DeviceID(5552260997). 12:36:10:335 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:36:10:335 CTIOS1-ctios Trace: Added CallConnection(5552260997.1). 12:36:10:335 CTIOS1-ctios Trace: [call.5000.35288095]::CreateCallConnection(): CallConnection(5552260997.1) created successfully. 12:36:10:335 CTIOS1-ctios Trace: >>CG:[call.5000.35288095]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288095 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:140 SGID:5049 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:5552260997 AlrtgDevID:2135 CallngDevID:5552260997 CalldDevID:2135 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288095 Trnk#:0 TrnkGrp#:0) 12:36:10:335 CTIOS1-ctios Trace: [call.5000.35288095] Found CallConnection(5552260997.1) for device 5552260997. 12:36:10:335 CTIOS1-ctios Trace: [call.5000.35288095]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2135. 12:36:10:335 CTIOS1-ctios Trace: [call.5000.35288095] CallConnection(5552260997.1) found DeviceID(2135) AgentID(253). 12:36:10:335 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:36:10:335 CTIOS1-ctios Trace: Added CallConnection(5552260997.1). 12:36:10:335 CTIOS1-ctios Trace: [call.5000.35288095]::CreateCallConnection(): CallConnection(5552260997.1) created successfully. 12:36:10:335 CTIOS1-ctios Trace: [call.5000.35288095.2135] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2135), Button Mask(0x683f0001) 12:36:10:335 CTIOS1-ctios Trace: [call.5000.35288095.2135] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:36:10:335 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eCallBeginEvent 12:36:10:335 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eButtonEnablementMaskChange,Msk(683f0001) 12:36:10:336 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:36:10:345 CTIOS1-ctios Trace: >>CG:[agent.5000.253]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:140 SGID:5049 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5099 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2135 AGID:253 AGInstr:2135 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.253 AGAvailStatus:0) 12:36:10:345 CTIOS1-ctios Trace: [agent.5000.253] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:36:10:345 CTIOS1-ctios Trace: >>CG:[call.5000.35288095]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288095 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288095 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5552260997 NewConnDevID:5552260997 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288095 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519369))) 12:36:10:345 CTIOS1-ctios Trace: >>CG:[call.5000.35288095]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288095 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:140 SGID:5049 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2135 CallngDevID:5552260997 CalldDevID:2135 LstRedirDevID:(null) AnsDevID:2135 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288095 Trnk#:0 TrnkGrp#:0) 12:36:10:345 CTIOS1-ctios Trace: [call.5000.35288095] Found CallConnection(5552260997.1). 12:36:10:345 CTIOS1-ctios Trace: [call.5000.35288095] Found CallConnection(5552260997.1). 12:36:10:345 CTIOS1-ctios Trace: [call.5000.35288095.5552260997] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(5552260997), Button Mask(0xbf01a6) 12:36:10:345 CTIOS1-ctios Trace: [call.5000.35288095.2135] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2135), Button Mask(0x68bf01a6) 12:36:10:346 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][agent.5000.253]:eAgentStateEvent(eTalking),Msk(0) 12:36:10:346 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eCallDataUpdateEvent,Msk(683f0001) 12:36:10:346 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:36:10:346 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eCallEstablishedEvent,Msk(68bf01a6) 12:36:10:393 CTIOS1-ctios Trace: ->RCV[BANCOMER20-3116-3784 a=253][call.5000.35288095.2135]:eSetCallDataRequest 12:36:10:397 CTIOS1-ctios Trace: >>CG:[call.5000.35288095]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288095 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288095 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5552260997 NewConnDevID:5552260997 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288095 ecc:(...)) 12:36:10:397 CTIOS1-ctios Trace: >>CG:[call.5000.35288095.2135]:eSetCallDataConf(UniqObjID:call.5000.35288095.2135 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER20-3116-3784) 12:36:10:398 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eCallDataUpdateEvent,Msk(68bf01a6) 12:36:10:886 CTIOS1-ctios Trace: [call.5000.35288095] Found CallConnection(2135.0) for device 2135. 12:36:10:894 CTIOS1-ctios Trace: [call.5000.35288095] Found CallConnection(2135.0) for device 2135. 12:36:24:184 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287926.2090]:eSetCallDataRequest 12:36:24:190 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287926 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287926 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:15238 NewConnDevID:15238 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287926 ecc:(...)) 12:36:24:191 CTIOS1-ctios Trace: >>CG:[call.5000.35287926.2090]:eSetCallDataConf(UniqObjID:call.5000.35287926.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:36:24:191 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallDataUpdateEvent,Msk(70bf01a6) 12:36:33:979 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:36:33:982 CTIOS1-ctios Trace: [call.5000.35287861] Found CallConnection(4111.4112.2.0) for device 4111. 12:36:33:985 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4111.4112.2 RelDevID:4111 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287861 RelDevIDFull:4111.4112.2) 12:36:33:985 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:36:33:985 CTIOS1-ctios Trace: [call.5000.35288049.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:36:33:985 CTIOS1-ctios Trace: Removed CallConnection(4111.4112.2.0). 12:36:33:985 CTIOS1-ctios Trace: [call.5000.35288049.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:36:33:985 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287861) 12:36:33:985 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:4126 RelDevID:4126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287861) 12:36:33:985 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4111.4112.2 MsgID:eCallClearedEvent DvrKey:call.5000.35287861) 12:36:33:985 CTIOS1-ctios Trace: >>CG:[call.5000.35287861]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287861 ConnDevIDTyp:0 ConnDevID:4111.4112.2 MsgID:eCallEndEvent DvrKey:call.5000.35287861) 12:36:33:985 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287861 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:36:33:985 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:36:33:985 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35287861.4111]:eCallEndEvent 12:36:33:985 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:36:33:986 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:36:33:986 CTIOS1-ctios Trace: [call.5000.35287864] Found CallConnection(4126.0) for device 4126. 12:36:34:015 CTIOS1-ctios Trace: >>CG:[call.5000.35287864]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287864 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4126 RelDevID:4126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287864) 12:36:34:015 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:36:34:015 CTIOS1-ctios Trace: >>CG:[call.5000.35287864]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287864 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000171 RelDevID:88000171 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287864) 12:36:34:015 CTIOS1-ctios Trace: >>CG:[call.5000.35287864]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287864 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000171 MsgID:eCallClearedEvent DvrKey:call.5000.35287864) 12:36:34:015 CTIOS1-ctios Trace: >>CG:[call.5000.35287864]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287864 ConnDevIDTyp:1 ConnDevID:88000171 MsgID:eCallEndEvent DvrKey:call.5000.35287864) 12:36:34:015 CTIOS1-ctios Trace: Removed CallConnection(88000171.1). 12:36:34:015 CTIOS1-ctios Trace: Removed CallConnection(4126.0). 12:36:34:015 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287864 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:36:34:016 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:1) 12:36:34:016 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:36:42:363 CTIOS1-ctios Trace: [call.5000.35288033] Found CallConnection(2126.0) for device 2126. 12:36:42:364 CTIOS1-ctios Trace: [call.5000.35288033] Found CallConnection(2126.0) for device 2126. 12:36:42:364 CTIOS1-ctios Trace: >>CG:[call.5000.35288033]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288033 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2126 RelDevID:2126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288033) 12:36:42:365 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:36:42:365 CTIOS1-ctios Trace: >>CG:[call.5000.35288033]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288033 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000173 RelDevID:88000173 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288033) 12:36:42:365 CTIOS1-ctios Trace: >>CG:[call.5000.35288033]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288033 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000173 MsgID:eCallClearedEvent DvrKey:call.5000.35288033) 12:36:42:365 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288033.2126]:eCallConnectionClearedEvent,Msk(3c0000) 12:36:42:365 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288033.2126]:eCallConnectionClearedEvent,Msk(3c0000) 12:36:42:365 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288033.2126]:eCallClearedEvent,Msk(3c0000) 12:36:42:366 CTIOS1-ctios Trace: >>CG:[call.5000.35288033]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288033 ConnDevIDTyp:1 ConnDevID:88000173 MsgID:eCallEndEvent DvrKey:call.5000.35288033) 12:36:42:366 CTIOS1-ctios Trace: Removed CallConnection(88000173.1). 12:36:42:366 CTIOS1-ctios Trace: Removed CallConnection(2126.0). 12:36:42:366 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288033 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:36:42:366 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:1) 12:36:42:366 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:36:42:367 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288033.2126]:eCallEndEvent 12:36:42:367 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:36:46:602 CTIOS1-ctios Trace: [call.5000.35288076] Found CallConnection(2060.0) for device 2060. 12:36:46:603 CTIOS1-ctios Trace: [call.5000.35288076] Found CallConnection(2060.0) for device 2060. 12:36:46:605 CTIOS1-ctios Trace: >>CG:[call.5000.35288076]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288076 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2060 RelDevID:2060 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288076) 12:36:46:605 CTIOS1-ctios Trace: [agent.5000.290] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:36:46:605 CTIOS1-ctios Trace: >>CG:[call.5000.35288076]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288076 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:55555 RelDevID:55555 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288076) 12:36:46:605 CTIOS1-ctios Trace: >>CG:[call.5000.35288076]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288076 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2060 MsgID:eCallClearedEvent DvrKey:call.5000.35288076) 12:36:46:605 CTIOS1-ctios Trace: >>CG:[call.5000.35288076]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288076 ConnDevIDTyp:0 ConnDevID:2060 MsgID:eCallEndEvent DvrKey:call.5000.35288076) 12:36:46:605 CTIOS1-ctios Trace: Removed CallConnection(2060.0). 12:36:46:605 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288076 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:36:46:605 CTIOS1-ctios Trace: >>CG:[agent.5000.290]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5136 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2060 AGID:290 AGInstr:2060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.290 AGAvailStatus:1) 12:36:46:605 CTIOS1-ctios Trace: [agent.5000.290] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:36:47:587 CTIOS1-ctios Trace: [call.5000.35287355] Found CallConnection(2144.0) for device 2144. 12:36:47:588 CTIOS1-ctios Trace: [call.5000.35287355] Found CallConnection(2144.0) for device 2144. 12:36:47:597 CTIOS1-ctios Trace: >>CG:[agent.5000.341]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5165 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2144 AGID:341 AGInstr:2144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.341 AGAvailStatus:0) 12:36:47:597 CTIOS1-ctios Trace: [agent.5000.341] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:36:47:597 CTIOS1-ctios Trace: >>CG:[call.5000.35287355]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287355 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2144 HldgDevID:2144 MsgID:eCallHeldEvent DvrKey:call.5000.35287355) 12:36:47:598 CTIOS1-ctios Trace: [call.5000.35287355] Found CallConnection(2144.0). 12:36:47:598 CTIOS1-ctios Trace: [call.5000.35287355.2144] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2144), Button Mask(0x20bf000a) 12:36:47:603 CTIOS1-ctios Trace: >>CG:[agent.5000.341]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5165 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2144 AGID:341 AGInstr:2144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.341 AGAvailStatus:0) 12:36:47:604 CTIOS1-ctios Trace: [agent.5000.341] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:36:47:604 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288098 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2144 RCallKeyDay:151064 RCallKeyCID:1264 MsgID:eCallBeginEvent DvrKey:call.5000.35288098 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517637)) ICMEntUniqID:icm.151064.1264 RCallKeySeq#:3) 12:36:47:604 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288098 12:36:47:604 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288098 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:170 SGID:5051 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2144 CallngDevID:2144 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288098 COCConnCID:35287355 COCCallConnDevIDTyp:0 COCCallConnDevID:2144) 12:36:47:604 CTIOS1-ctios Trace: [call.5000.35288098] CallConnection(2144.0) found DeviceID(2144) AgentID(341). 12:36:47:604 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:36:47:604 CTIOS1-ctios Trace: Added CallConnection(2144.0). 12:36:47:604 CTIOS1-ctios Trace: [call.5000.35288098]::CreateCallConnection(): CallConnection(2144.0) created successfully. 12:36:47:604 CTIOS1-ctios Trace: [call.5000.35288098.2144] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2144), Button Mask(0x203c1000) 12:36:47:604 CTIOS1-ctios Trace: [call.5000.35287355.2144] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2144), Button Mask(0x203c1000) 12:36:47:851 CTIOS1-ctios Trace: >>CG:[agent.5000.290]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5136 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2060 AGID:290 AGInstr:2060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.290 AGAvailStatus:1) 12:36:47:851 CTIOS1-ctios Trace: [agent.5000.290] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:36:47:852 CTIOS1-ctios Trace: >>CG:[call.5000.35288099]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288099 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2060 MsgID:eCallBeginEvent DvrKey:call.5000.35288099 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519407))) 12:36:47:852 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288099 12:36:47:852 CTIOS1-ctios Trace: >>CG:[call.5000.35288099]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288099 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2060 CallngDevID:2060 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288099) 12:36:47:852 CTIOS1-ctios Trace: [call.5000.35288099] CallConnection(2060.0) found DeviceID(2060) AgentID(290). 12:36:47:852 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:36:47:852 CTIOS1-ctios Trace: Added CallConnection(2060.0). 12:36:47:852 CTIOS1-ctios Trace: [call.5000.35288099]::CreateCallConnection(): CallConnection(2060.0) created successfully. 12:36:47:852 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:36:47:852 CTIOS1-ctios Trace: [call.5000.35288099.2060] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2060), Button Mask(0x20bf0002) 12:36:47:854 CTIOS1-ctios Trace: >>CG:[agent.5000.290]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5136 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2060 AGID:290 AGInstr:2060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.290 AGAvailStatus:0) 12:36:47:854 CTIOS1-ctios Trace: [agent.5000.290] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:36:47:856 CTIOS1-ctios Trace: >>CG:[call.5000.35288099]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288099 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288099 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:913333 ConnDevID:2060 NewConnDevID:2060 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288099) 12:36:47:856 CTIOS1-ctios Trace: >>CG:[call.5000.35288099]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288099 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2060 CallngDevID:2060 CalldDevID:913333 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288099) 12:36:47:856 CTIOS1-ctios Trace: [call.5000.35288099] Found CallConnection(2060.0) for device 2060. 12:36:48:382 CTIOS1-ctios Trace: >>CG:[call.5000.35288099]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288099 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288099 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2060 NewConnDevID:2060 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288099) 12:36:48:383 CTIOS1-ctios Trace: >>CG:[call.5000.35288099]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288099 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:913333 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288099 Trnk#:0 TrnkGrp#:0) 12:36:48:936 CTIOS1-ctios Trace: [call.5000.35288099] Found CallConnection(2060.0) for device 2060. 12:36:49:012 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:36:49:013 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0) for device 4105. 12:36:49:029 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4105.4106.2 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35287598 HldgDevIDFull:4105.4106.2) 12:36:49:029 CTIOS1-ctios Trace: [call.5000.35287598] Found CallConnection(4105.4106.2.0). 12:36:49:029 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:36:49:029 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:36:49:039 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:36:49:039 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:36:49:039 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4105 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288038) 12:36:49:039 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0). 12:36:49:039 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:36:49:039 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:36:49:039 CTIOS1-ctios Trace: [call.5000.35287598.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:36:49:045 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:36:49:046 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:36:49:137 CTIOS1-ctios Trace: [call.5000.35288099] Found CallConnection(2060.0) for device 2060. 12:36:50:229 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288098 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35288098 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2150 ConnDevID:2144 NewConnDevID:2144 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288098 ecc:(...)) 12:36:50:229 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288098 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2144 CallngDevID:2144 CalldDevID:2150 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288098) 12:36:50:230 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2144.0) for device 2144. 12:36:50:231 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288098 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35288098 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2144 DNIS:2150 ConnDevID:2144 NewConnDevID:2144 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288098 ecc:(...)) 12:36:50:231 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288098 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2144 AlrtgDevID:(null) CallngDevID:2144 CalldDevID:2150 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288098 Trnk#:0 TrnkGrp#:0) 12:36:50:231 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2144.0) for device 2144. 12:36:50:232 CTIOS1-ctios Trace: [call.5000.35287355.2144] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2144), Button Mask(0x203c1000) 12:36:50:232 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288098 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2144 AlrtgDevID:2150 CallngDevID:2144 CalldDevID:2150 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288098 Trnk#:0 TrnkGrp#:0) 12:36:50:232 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2144.0) for device 2144. 12:36:50:232 CTIOS1-ctios Trace: [call.5000.35288098]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2150. 12:36:50:233 CTIOS1-ctios Trace: [call.5000.35288098] CallConnection(2144.0) found DeviceID(2150) AgentID(264). 12:36:50:233 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:36:50:233 CTIOS1-ctios Trace: Added CallConnection(2144.0). 12:36:50:233 CTIOS1-ctios Trace: [call.5000.35288098]::CreateCallConnection(): CallConnection(2144.0) created successfully. 12:36:50:233 CTIOS1-ctios Trace: [call.5000.35287355.2144] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2144), Button Mask(0x203c1000) 12:36:50:233 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x203f0001) 12:36:50:233 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:36:50:233 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0xbf01a6) 12:36:51:177 CTIOS1-ctios Trace: >>CG:[call.5000.35288099]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288099 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:2 LineTyp:7 SGPri:0 MonID:0 ConnDevID:55555 CallngDevID:2060 CalldDevID:913333 LstRedirDevID:(null) AnsDevID:55555 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288099 Trnk#:0 TrnkGrp#:0) 12:36:51:177 CTIOS1-ctios Trace: [call.5000.35288099] Found CallConnection(2060.0). 12:36:51:177 CTIOS1-ctios Trace: [call.5000.35288099.2060] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2060), Button Mask(0x20bf01a6) 12:36:51:198 CTIOS1-ctios Trace: >>CG:[call.5000.35288099]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288099 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288099 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2060 NewConnDevID:2060 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288099) 12:36:52:352 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4105.4106.2 RelDevID:4105 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287598 RelDevIDFull:4105.4106.2) 12:36:52:352 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:36:52:352 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:36:52:353 CTIOS1-ctios Trace: Removed CallConnection(4105.4106.2.0). 12:36:52:353 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:36:52:353 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2222287152 RelDevID:2222287152 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287598) 12:36:52:353 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2222287152 MsgID:eCallClearedEvent DvrKey:call.5000.35287598) 12:36:52:353 CTIOS1-ctios Trace: >>CG:[call.5000.35287598]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287598 ConnDevIDTyp:1 ConnDevID:2222287152 MsgID:eCallEndEvent DvrKey:call.5000.35287598) 12:36:52:353 CTIOS1-ctios Trace: Removed CallConnection(2222287152.1). 12:36:52:353 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287598 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:36:56:224 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0) for device 2150. 12:36:56:225 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0) for device 2150. 12:36:56:233 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287874 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:2150.2152.3 HldgDevID:2150 MsgID:eCallHeldEvent DvrKey:call.5000.35287874 HldgDevIDFull:2150.2152.3) 12:36:56:233 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0). 12:36:56:233 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0xbf000a) 12:36:56:234 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x203f0001) 12:36:56:243 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:1) 12:36:56:243 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:36:56:244 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288098 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35288098 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2144 NewConnDevID:2144 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288098 ecc:(...)) 12:36:56:244 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288098 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2150 CallngDevID:2144 CalldDevID:2150 LstRedirDevID:(null) AnsDevID:2150 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288098 Trnk#:0 TrnkGrp#:0) 12:36:56:244 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2144.0). 12:36:56:244 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2144.0). 12:36:56:244 CTIOS1-ctios Trace: [call.5000.35288098.2144] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2144), Button Mask(0x203c1a40) 12:36:56:244 CTIOS1-ctios Trace: [call.5000.35287355.2144] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2144), Button Mask(0x203c1a40) 12:36:56:244 CTIOS1-ctios Trace: [call.5000.35287355.2144] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2144), Button Mask(0x203c1a40) 12:36:56:244 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:36:56:244 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:36:56:244 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:36:56:244 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:4 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:36:56:244 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:240 SGID:5053 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:36:56:244 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:36:56:253 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2144.0) for device 2144. 12:36:56:253 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:36:56:293 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288098 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35288098 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2144 NewConnDevID:2144 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288098 ecc:(...)) 12:36:56:401 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:36:56:402 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2144.0) for device 2144. 12:36:57:458 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.35287799.2204]:eConsultationCallRequest 12:36:57:471 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0) for device 2204. 12:36:57:472 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0) for device 2204. 12:36:57:489 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:36:57:489 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:36:57:489 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287799 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2204 HldgDevID:2204 MsgID:eCallHeldEvent DvrKey:call.5000.35287799) 12:36:57:489 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0). 12:36:57:490 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c0008) 12:36:57:490 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:36:57:490 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:36:57:490 CTIOS1-ctios Trace: >>CG:[call.5000.16788676]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788676 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2204 RCallKeyDay:151064 RCallKeyCID:1348 MsgID:eCallBeginEvent DvrKey:call.5000.16788676 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518736)) ICMEntUniqID:icm.151064.1348 RCallKeySeq#:3) 12:36:57:490 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788676 12:36:57:491 CTIOS1-ctios Trace: >>CG:[call.5000.16788676]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788676 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:210 SGID:5054 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2204 CallngDevID:2204 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788676 COCConnCID:35287799 COCCallConnDevIDTyp:0 COCCallConnDevID:2204) 12:36:57:491 CTIOS1-ctios Trace: [call.5000.16788676] CallConnection(2204.0) found DeviceID(2204) AgentID(282). 12:36:57:491 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:36:57:491 CTIOS1-ctios Trace: Added CallConnection(2204.0). 12:36:57:491 CTIOS1-ctios Trace: [call.5000.16788676]::CreateCallConnection(): CallConnection(2204.0) created successfully. 12:36:57:491 CTIOS1-ctios Trace: [call.5000.16788676.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1000) 12:36:57:491 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1000) 12:36:57:491 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eHold),Msk(0) 12:36:57:492 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(683c0008) 12:36:57:492 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]: eCallHeldEvent,Msk(683c0008) 12:36:57:492 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eTalking),Msk(0) 12:36:57:492 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788676.2204]:eButtonEnablementMaskChange,Msk(683c1000) 12:36:57:492 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(683c1000) 12:36:57:492 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788676.2204]:eCallBeginEvent,Msk(683c1000) 12:36:57:492 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788676.2204]:eCallServiceInitiatedEvent,Msk(683c1000) 12:36:57:494 CTIOS1-ctios Trace: >>CG:[call.5000.16788676]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788676 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788676 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3010 ConnDevID:2204 NewConnDevID:2204 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788676 ecc:(...)) 12:36:57:494 CTIOS1-ctios Trace: >>CG:[call.5000.16788676]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788676 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2204 CallngDevID:2204 CalldDevID:3010 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788676) 12:36:57:494 CTIOS1-ctios Trace: [call.5000.16788676] Found CallConnection(2204.0) for device 2204. 12:36:57:494 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788676.2204]:eCallDataUpdateEvent,Msk(683c1000) 12:36:57:494 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788676.2204]:eCallOriginatedEvent,Msk(683c1000) 12:36:57:524 CTIOS1-ctios Trace: [call.5000.16788676] Found CallConnection(2204.0) for device 2204. 12:36:57:524 CTIOS1-ctios Trace: >>CG:[call.5000.35287799.2204]:eConsultationCallConf(LineHdl:1 LineTyp:2 NewConnCID:16788676 NewConnDevIDTyp:0 NewConnDevID:2204 UniqObjID:call.5000.35287799.2204 MsgID:eConsultationCallConf TgtCILClntID:BANCOMER43-4084-3052) 12:36:57:524 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eConsultationCallConf,Msk(683c1000) 12:36:57:524 CTIOS1-ctios Trace: >>CG:[call.5000.16788676]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788676 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788676 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2204 NewConnDevID:2204 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788676 ecc:(...)) 12:36:57:524 CTIOS1-ctios Trace: >>CG:[call.5000.16788676]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788676 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3010 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788676 Trnk#:0 TrnkGrp#:0) 12:36:57:525 CTIOS1-ctios Trace: >>CG:[call.5000.16788676]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788676 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788676 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2204 NewConnDevID:2204 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788676 ecc:(...)) 12:36:57:525 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788676.2204]:eCallDataUpdateEvent,Msk(683c1000) 12:36:57:525 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788676.2204]:eCallReachedNetworkEvent,Msk(683c1000) 12:36:57:525 CTIOS1-ctios Trace: >>CG:[call.5000.16788676]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788676 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3010 CallngDevID:2204 CalldDevID:3010 LstRedirDevID:(null) AnsDevID:3010 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788676 Trnk#:0 TrnkGrp#:0) 12:36:57:525 CTIOS1-ctios Trace: [call.5000.16788676] Found CallConnection(2204.0). 12:36:57:525 CTIOS1-ctios Trace: [call.5000.16788676.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1840) 12:36:57:525 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1840) 12:36:57:525 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1840) 12:36:57:525 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788676.2204]:eCallDataUpdateEvent,Msk(683c1000) 12:36:57:525 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788676.2204]:eButtonEnablementMaskChange,Msk(683c1840) 12:36:57:525 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(683c1840) 12:36:57:525 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(683c1840) 12:36:57:525 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788676.2204]:eCallEstablishedEvent,Msk(683c1840) 12:36:57:527 CTIOS1-ctios Trace: [call.5000.16788676] Found CallConnection(2204.0) for device 2204. 12:36:57:589 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.16788676.2204]:eSetCallDataRequest 12:36:57:594 CTIOS1-ctios Trace: >>CG:[call.5000.16788676.2204]:eSetCallDataConf(UniqObjID:call.5000.16788676.2204 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER43-4084-3052) 12:37:00:892 CTIOS1-ctios Trace: [call.5000.35288099] Found CallConnection(2060.0) for device 2060. 12:37:00:894 CTIOS1-ctios Trace: [call.5000.35288099] Found CallConnection(2060.0) for device 2060. 12:37:00:894 CTIOS1-ctios Trace: >>CG:[call.5000.35288099]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288099 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2060 RelDevID:2060 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288099) 12:37:00:894 CTIOS1-ctios Trace: [agent.5000.290] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:37:00:894 CTIOS1-ctios Trace: >>CG:[call.5000.35288099]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288099 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:55555 RelDevID:55555 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288099) 12:37:00:894 CTIOS1-ctios Trace: >>CG:[call.5000.35288099]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288099 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2060 MsgID:eCallClearedEvent DvrKey:call.5000.35288099) 12:37:00:894 CTIOS1-ctios Trace: >>CG:[call.5000.35288099]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288099 ConnDevIDTyp:0 ConnDevID:2060 MsgID:eCallEndEvent DvrKey:call.5000.35288099) 12:37:00:894 CTIOS1-ctios Trace: Removed CallConnection(2060.0). 12:37:00:894 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288099 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:37:00:894 CTIOS1-ctios Trace: >>CG:[agent.5000.290]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5136 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2060 AGID:290 AGInstr:2060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.290 AGAvailStatus:1) 12:37:00:894 CTIOS1-ctios Trace: [agent.5000.290] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:37:02:179 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2240 ANI:5526228069 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1396 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1396 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1766) 12:37:02:180 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][]:eAgentPrecallEvent 12:37:02:184 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:0) 12:37:02:184 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:37:02:185 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eReserved),Msk(0) 12:37:02:234 CTIOS1-ctios Trace: >>CG:[call.5000.35288110]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288110 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5526228069 DNIS:2240 Dialed#:3009 ConnDevID:5526228069 RCallKeyDay:151064 RCallKeyCID:1396 MsgID:eCallBeginEvent DvrKey:call.5000.35288110 ecc:(...) ICMEntUniqID:icm.151064.1396 RCallKeySeq#:2) 12:37:02:234 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288110 12:37:02:234 CTIOS1-ctios Trace: >>CG:[call.5000.35288110]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288110 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:5526228069 AlrtgDevID:(null) CallngDevID:5526228069 CalldDevID:2240 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288110 Trnk#:0 TrnkGrp#:0) 12:37:02:234 CTIOS1-ctios Trace: [call.5000.35288110]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 5526228069. 12:37:02:234 CTIOS1-ctios Trace: CallConnection(5526228069.1) created AgentObject (Device) for DeviceID(5526228069). 12:37:02:235 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:37:02:235 CTIOS1-ctios Trace: Added CallConnection(5526228069.1). 12:37:02:235 CTIOS1-ctios Trace: [call.5000.35288110]::CreateCallConnection(): CallConnection(5526228069.1) created successfully. 12:37:02:235 CTIOS1-ctios Trace: >>CG:[call.5000.35288110]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288110 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:5526228069 AlrtgDevID:2240 CallngDevID:5526228069 CalldDevID:2240 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288110 Trnk#:0 TrnkGrp#:0) 12:37:02:235 CTIOS1-ctios Trace: [call.5000.35288110] Found CallConnection(5526228069.1) for device 5526228069. 12:37:02:235 CTIOS1-ctios Trace: [call.5000.35288110]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2240. 12:37:02:235 CTIOS1-ctios Trace: [call.5000.35288110] CallConnection(5526228069.1) found DeviceID(2240) AgentID(298). 12:37:02:235 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:37:02:235 CTIOS1-ctios Trace: Added CallConnection(5526228069.1). 12:37:02:235 CTIOS1-ctios Trace: [call.5000.35288110]::CreateCallConnection(): CallConnection(5526228069.1) created successfully. 12:37:02:236 CTIOS1-ctios Trace: [call.5000.35288110.2240] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2240), Button Mask(0x683f0001) 12:37:02:236 CTIOS1-ctios Trace: [call.5000.35288110.2240] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:37:02:236 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288110.2240]:eCallBeginEvent 12:37:02:236 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288110.2240]:eButtonEnablementMaskChange,Msk(683f0001) 12:37:02:236 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288110.2240]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:37:02:239 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:0) 12:37:02:240 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:37:02:240 CTIOS1-ctios Trace: >>CG:[call.5000.35288110]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288110 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288110 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5526228069 NewConnDevID:5526228069 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288110 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519421))) 12:37:02:240 CTIOS1-ctios Trace: >>CG:[call.5000.35288110]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288110 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2240 CallngDevID:5526228069 CalldDevID:2240 LstRedirDevID:(null) AnsDevID:2240 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288110 Trnk#:0 TrnkGrp#:0) 12:37:02:240 CTIOS1-ctios Trace: [call.5000.35288110] Found CallConnection(5526228069.1). 12:37:02:240 CTIOS1-ctios Trace: [call.5000.35288110] Found CallConnection(5526228069.1). 12:37:02:240 CTIOS1-ctios Trace: [call.5000.35288110.5526228069] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(5526228069), Button Mask(0xbf01a6) 12:37:02:240 CTIOS1-ctios Trace: [call.5000.35288110.2240] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2240), Button Mask(0x68bf01a6) 12:37:02:240 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eTalking),Msk(0) 12:37:02:240 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288110.2240]:eCallDataUpdateEvent,Msk(683f0001) 12:37:02:240 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288110.2240]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:37:02:240 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288110.2240]:eCallEstablishedEvent,Msk(68bf01a6) 12:37:02:271 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][call.5000.35288110.2240]:eSetCallDataRequest 12:37:02:276 CTIOS1-ctios Trace: >>CG:[call.5000.35288110]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288110 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288110 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5526228069 NewConnDevID:5526228069 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288110 ecc:(...)) 12:37:02:276 CTIOS1-ctios Trace: >>CG:[call.5000.35288110.2240]:eSetCallDataConf(UniqObjID:call.5000.35288110.2240 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER53-4112-2404) 12:37:02:277 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288110.2240]:eCallDataUpdateEvent,Msk(68bf01a6) 12:37:02:769 CTIOS1-ctios Trace: [call.5000.35288110] Found CallConnection(2240.0) for device 2240. 12:37:02:769 CTIOS1-ctios Trace: [call.5000.35288110] Found CallConnection(2240.0) for device 2240. 12:37:03:930 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4021 ANI:3338177312 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1399 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1399 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1769) 12:37:03:933 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:37:03:933 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:37:04:047 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288113 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3338177312 DNIS:4021 Dialed#:3021 ConnDevID:3338177312 RCallKeyDay:151064 RCallKeyCID:1399 MsgID:eCallBeginEvent DvrKey:call.5000.35288113 ecc:(...) ICMEntUniqID:icm.151064.1399 RCallKeySeq#:2) 12:37:04:047 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288113 12:37:04:047 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288113 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3338177312 AlrtgDevID:(null) CallngDevID:3338177312 CalldDevID:4021 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288113 Trnk#:0 TrnkGrp#:0) 12:37:04:047 CTIOS1-ctios Trace: [call.5000.35288113]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3338177312. 12:37:04:047 CTIOS1-ctios Trace: CallConnection(3338177312.1) created AgentObject (Device) for DeviceID(3338177312). 12:37:04:047 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:37:04:047 CTIOS1-ctios Trace: Added CallConnection(3338177312.1). 12:37:04:047 CTIOS1-ctios Trace: [call.5000.35288113]::CreateCallConnection(): CallConnection(3338177312.1) created successfully. 12:37:04:048 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288113 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3338177312 AlrtgDevID:4021 CallngDevID:3338177312 CalldDevID:4021 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288113 Trnk#:0 TrnkGrp#:0) 12:37:04:048 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(3338177312.1) for device 3338177312. 12:37:04:048 CTIOS1-ctios Trace: [call.5000.35288113]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4021. 12:37:04:048 CTIOS1-ctios Trace: [call.5000.35288113] CallConnection(3338177312.1) found DeviceID(4021) AgentID(407). 12:37:04:048 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:37:04:048 CTIOS1-ctios Trace: Added CallConnection(3338177312.1). 12:37:04:048 CTIOS1-ctios Trace: [call.5000.35288113]::CreateCallConnection(): CallConnection(3338177312.1) created successfully. 12:37:04:048 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:37:04:048 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:37:04:130 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:37:04:130 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:37:04:130 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288113 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288113 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3338177312 NewConnDevID:3338177312 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288113 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519423))) 12:37:04:131 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288113 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:3338177312 CalldDevID:4021 LstRedirDevID:(null) AnsDevID:4021 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288113 Trnk#:0 TrnkGrp#:0) 12:37:04:131 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(3338177312.1). 12:37:04:131 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(3338177312.1). 12:37:04:131 CTIOS1-ctios Trace: [call.5000.35288113.3338177312] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3338177312), Button Mask(0xbf01a6) 12:37:04:131 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:37:04:150 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288113 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288113 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3338177312 NewConnDevID:3338177312 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288113 ecc:(...)) 12:37:04:167 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.0) for device 4021. 12:37:04:168 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.0) for device 4021. 12:37:06:388 CTIOS1-ctios Trace: [call.5000.35288110] Found CallConnection(2240.0) for device 2240. 12:37:06:388 CTIOS1-ctios Trace: [call.5000.35288110] Found CallConnection(2240.0) for device 2240. 12:37:06:395 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:0) 12:37:06:396 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:37:06:396 CTIOS1-ctios Trace: >>CG:[call.5000.35288110]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288110 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2240 HldgDevID:2240 MsgID:eCallHeldEvent DvrKey:call.5000.35288110) 12:37:06:396 CTIOS1-ctios Trace: [call.5000.35288110] Found CallConnection(2240.0). 12:37:06:396 CTIOS1-ctios Trace: [call.5000.35288110.2240] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2240), Button Mask(0x68bf000a) 12:37:06:396 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eHold),Msk(0) 12:37:06:396 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288110.2240]:eButtonEnablementMaskChange,Msk(68bf000a) 12:37:06:396 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288110.2240]: eCallHeldEvent,Msk(68bf000a) 12:37:06:898 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:0) 12:37:06:898 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:37:06:898 CTIOS1-ctios Trace: >>CG:[call.5000.35288110]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288110 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2240 RetrvDevID:2240 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288110) 12:37:06:899 CTIOS1-ctios Trace: [call.5000.35288110] Found CallConnection(2240.0). 12:37:06:899 CTIOS1-ctios Trace: [call.5000.35288110.2240] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2240), Button Mask(0x68bf01a6) 12:37:06:899 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eTalking),Msk(0) 12:37:06:899 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288110.2240]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:37:06:899 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288110.2240]:eCallRetrievedEvent,Msk(68bf01a6) 12:37:06:903 CTIOS1-ctios Trace: [call.5000.35288110] Found CallConnection(2240.0) for device 2240. 12:37:06:904 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][call.5000.35288110.2240]:eSetCallDataRequest 12:37:06:906 CTIOS1-ctios Trace: [call.5000.35288110] Found CallConnection(2240.0) for device 2240. 12:37:06:908 CTIOS1-ctios Trace: >>CG:[call.5000.35288110.2240]:eSetCallDataConf(UniqObjID:call.5000.35288110.2240 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER53-4112-2404) 12:37:14:949 CTIOS1-ctios Trace: >>CG:[agent.5000.290]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5136 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2060 AGID:290 AGInstr:2060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.290 AGAvailStatus:1) 12:37:14:949 CTIOS1-ctios Trace: [agent.5000.290] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:37:14:949 CTIOS1-ctios Trace: >>CG:[call.5000.35288118]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288118 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2060 MsgID:eCallBeginEvent DvrKey:call.5000.35288118 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519434))) 12:37:14:949 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288118 12:37:14:950 CTIOS1-ctios Trace: >>CG:[call.5000.35288118]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288118 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2060 CallngDevID:2060 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288118) 12:37:14:950 CTIOS1-ctios Trace: [call.5000.35288118] CallConnection(2060.0) found DeviceID(2060) AgentID(290). 12:37:14:950 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:37:14:950 CTIOS1-ctios Trace: Added CallConnection(2060.0). 12:37:14:950 CTIOS1-ctios Trace: [call.5000.35288118]::CreateCallConnection(): CallConnection(2060.0) created successfully. 12:37:14:950 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:37:14:950 CTIOS1-ctios Trace: [call.5000.35288118.2060] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2060), Button Mask(0x20bf0002) 12:37:14:950 CTIOS1-ctios Trace: >>CG:[agent.5000.290]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5136 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2060 AGID:290 AGInstr:2060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.290 AGAvailStatus:0) 12:37:14:950 CTIOS1-ctios Trace: [agent.5000.290] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:37:15:151 CTIOS1-ctios Trace: >>CG:[call.5000.35288118]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288118 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288118 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51745289 ConnDevID:2060 NewConnDevID:2060 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288118) 12:37:15:151 CTIOS1-ctios Trace: >>CG:[call.5000.35288118]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288118 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2060 CallngDevID:2060 CalldDevID:51745289 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288118) 12:37:15:151 CTIOS1-ctios Trace: [call.5000.35288118] Found CallConnection(2060.0) for device 2060. 12:37:25:091 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2144.0) for device 2144. 12:37:25:092 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2144.0) for device 2144. 12:37:25:093 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:37:25:093 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:37:25:094 CTIOS1-ctios Trace: >>CG:[agent.5000.341]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5165 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2144 AGID:341 AGInstr:2144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.341 AGAvailStatus:0) 12:37:25:095 CTIOS1-ctios Trace: [agent.5000.341] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:37:25:095 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288098 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2144 HldgDevID:2144 MsgID:eCallHeldEvent DvrKey:call.5000.35288098) 12:37:25:095 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2144.0). 12:37:25:095 CTIOS1-ctios Trace: [call.5000.35288098.2144] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2144), Button Mask(0x203c0008) 12:37:25:095 CTIOS1-ctios Trace: [call.5000.35287355.2144] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2144), Button Mask(0x203c0008) 12:37:25:095 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:37:25:115 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:37:25:116 CTIOS1-ctios Trace: >>CG:[agent.5000.341]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5165 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2144 AGID:341 AGInstr:2144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.341 AGAvailStatus:0) 12:37:25:116 CTIOS1-ctios Trace: [agent.5000.341] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:37:25:116 CTIOS1-ctios Trace: >>CG:[call.5000.35287355]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287355 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2144 RetrvDevID:2144 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287355) 12:37:25:116 CTIOS1-ctios Trace: [call.5000.35287355] Found CallConnection(2144.0). 12:37:25:116 CTIOS1-ctios Trace: [call.5000.35287355.2144] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2144), Button Mask(0x203c1800) 12:37:25:116 CTIOS1-ctios Trace: [call.5000.35288098.2144] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2144), Button Mask(0x203c1800) 12:37:25:117 CTIOS1-ctios Trace: [call.5000.35288098.2144] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2144), Button Mask(0x203c1800) 12:37:25:118 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:37:25:122 CTIOS1-ctios Trace: [call.5000.35287355] Found CallConnection(2144.0) for device 2144. 12:37:25:129 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][agent.5000.298]:eSetAgentStateRequest(eNotReady) 12:37:25:129 CTIOS1-ctios Trace: [call.5000.35288110.2240] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2240), Button Mask(0x48bf01a6) 12:37:25:129 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288110.2240]:eButtonEnablementMaskChange,Msk(48bf01a6) 12:37:25:134 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eSetAgentStateConf(UniqObjID:agent.5000.298 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER53-4112-2404) 12:37:25:134 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eSetAgentStateConf 12:37:25:267 CTIOS1-ctios Trace: [call.5000.35287355] Found CallConnection(2144.0) for device 2144. 12:37:25:273 CTIOS1-ctios Trace: >>CG:[call.5000.35288118]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288118 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288118 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2060 NewConnDevID:2060 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288118) 12:37:25:273 CTIOS1-ctios Trace: >>CG:[call.5000.35288118]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288118 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:51745289 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288118 Trnk#:0 TrnkGrp#:0) 12:37:25:281 CTIOS1-ctios Trace: [call.5000.35288118] Found CallConnection(2060.0) for device 2060. 12:37:25:288 CTIOS1-ctios Trace: [call.5000.35288118] Found CallConnection(2060.0) for device 2060. 12:37:25:559 CTIOS1-ctios Trace: >>CG:[call.5000.35288118]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288118 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:2 LineTyp:7 SGPri:0 MonID:0 ConnDevID:51745289 CallngDevID:2060 CalldDevID:51745289 LstRedirDevID:(null) AnsDevID:51745289 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288118 Trnk#:0 TrnkGrp#:0) 12:37:25:559 CTIOS1-ctios Trace: [call.5000.35288118] Found CallConnection(2060.0). 12:37:25:559 CTIOS1-ctios Trace: [call.5000.35288118.2060] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2060), Button Mask(0x20bf01a6) 12:37:25:579 CTIOS1-ctios Trace: >>CG:[call.5000.35288118]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288118 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288118 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2060 NewConnDevID:2060 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288118) 12:37:29:356 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:360 SGID:5068 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2264 ANI:56485 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1397 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1397 RCallKeySeq#:1 CallTypIDTag:5022 PreCallIIDTag:1767) 12:37:29:361 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:0) 12:37:29:361 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:37:29:427 CTIOS1-ctios Trace: >>CG:[call.5000.35288123]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288123 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:56485 DNIS:2264 Dialed#:3009 ConnDevID:56485 RCallKeyDay:151064 RCallKeyCID:1397 MsgID:eCallBeginEvent DvrKey:call.5000.35288123 ecc:(...) ICMEntUniqID:icm.151064.1397 RCallKeySeq#:2) 12:37:29:427 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288123 12:37:29:427 CTIOS1-ctios Trace: >>CG:[call.5000.35288123]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288123 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:56485 AlrtgDevID:(null) CallngDevID:56485 CalldDevID:2264 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288123 Trnk#:0 TrnkGrp#:0) 12:37:29:427 CTIOS1-ctios Trace: [call.5000.35288123]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 56485. 12:37:29:427 CTIOS1-ctios Trace: CallConnection(56485.1) created AgentObject (Device) for DeviceID(56485). 12:37:29:427 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:37:29:427 CTIOS1-ctios Trace: Added CallConnection(56485.1). 12:37:29:427 CTIOS1-ctios Trace: [call.5000.35288123]::CreateCallConnection(): CallConnection(56485.1) created successfully. 12:37:29:428 CTIOS1-ctios Trace: >>CG:[call.5000.35288123]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288123 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:360 SGID:5068 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:56485 AlrtgDevID:2264 CallngDevID:56485 CalldDevID:2264 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288123 Trnk#:0 TrnkGrp#:0) 12:37:29:428 CTIOS1-ctios Trace: [call.5000.35288123] Found CallConnection(56485.1) for device 56485. 12:37:29:428 CTIOS1-ctios Trace: [call.5000.35288123]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2264. 12:37:29:428 CTIOS1-ctios Trace: [call.5000.35288123] CallConnection(56485.1) found DeviceID(2264) AgentID(244). 12:37:29:428 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:37:29:428 CTIOS1-ctios Trace: Added CallConnection(56485.1). 12:37:29:428 CTIOS1-ctios Trace: [call.5000.35288123]::CreateCallConnection(): CallConnection(56485.1) created successfully. 12:37:29:428 CTIOS1-ctios Trace: [call.5000.35288123.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x203f0001) 12:37:29:428 CTIOS1-ctios Trace: [call.5000.35288123.2264] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:37:29:434 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:0) 12:37:29:434 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:37:29:434 CTIOS1-ctios Trace: >>CG:[call.5000.35288123]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288123 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288123 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:56485 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288123 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519449))) 12:37:29:435 CTIOS1-ctios Trace: >>CG:[call.5000.35288123]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288123 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:360 SGID:5068 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2264 CallngDevID:56485 CalldDevID:2264 LstRedirDevID:(null) AnsDevID:2264 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288123 Trnk#:0 TrnkGrp#:0) 12:37:29:435 CTIOS1-ctios Trace: [call.5000.35288123] Found CallConnection(56485.1). 12:37:29:435 CTIOS1-ctios Trace: [call.5000.35288123] Found CallConnection(56485.1). 12:37:29:435 CTIOS1-ctios Trace: [call.5000.35288123.56485] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(56485), Button Mask(0xbf01a6) 12:37:29:435 CTIOS1-ctios Trace: [call.5000.35288123.2264] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2264), Button Mask(0x20bf01a6) 12:37:29:511 CTIOS1-ctios Trace: >>CG:[call.5000.35288123]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288123 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288123 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:56485 NewConnDevID:56485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288123 ecc:(...)) 12:37:29:975 CTIOS1-ctios Trace: [call.5000.35288123] Found CallConnection(2264.0) for device 2264. 12:37:29:985 CTIOS1-ctios Trace: [call.5000.35288123] Found CallConnection(2264.0) for device 2264. 12:37:34:067 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0) for device 4036. 12:37:34:068 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0) for device 4036. 12:37:34:080 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287992 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4036.4037.2 HldgDevID:4036 MsgID:eCallHeldEvent DvrKey:call.5000.35287992 HldgDevIDFull:4036.4037.2) 12:37:34:080 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0). 12:37:34:080 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf000a) 12:37:34:080 CTIOS1-ctios Trace: [call.5000.35288024.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf000a) 12:37:34:080 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf000a) 12:37:34:080 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eButtonEnablementMaskChange,Msk(68bf000a) 12:37:34:080 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]: eCallHeldEvent,Msk(28bf000a) 12:37:34:124 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:37:34:124 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:37:34:124 CTIOS1-ctios Trace: >>CG:[call.5000.35288024]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288024 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4036 RetrvDevID:4036 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288024) 12:37:34:124 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(4036.0). 12:37:34:124 CTIOS1-ctios Trace: [call.5000.35288024.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf01a6) 12:37:34:124 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf000a) 12:37:34:124 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf000a) 12:37:34:124 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:37:34:124 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:37:34:124 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf000a) 12:37:34:125 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf000a) 12:37:34:125 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eCallRetrievedEvent,Msk(68bf01a6) 12:37:34:131 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(4036.0) for device 4036. 12:37:34:132 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(4036.0) for device 4036. 12:37:34:136 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35288024.4036]:eSetCallDataRequest 12:37:34:141 CTIOS1-ctios Trace: >>CG:[call.5000.35288024.4036]:eSetCallDataConf(UniqObjID:call.5000.35288024.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:37:39:636 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:37:39:636 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:37:39:636 CTIOS1-ctios Trace: >>CG:[call.5000.35288049]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288049 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4111 RetrvDevID:4111 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288049) 12:37:39:637 CTIOS1-ctios Trace: [call.5000.35288049] Found CallConnection(4111.0). 12:37:39:637 CTIOS1-ctios Trace: [call.5000.35288049.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:37:39:637 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:37:39:637 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:37:39:637 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eCallRetrievedEvent,Msk(68bf01a6) 12:37:39:647 CTIOS1-ctios Trace: [call.5000.35288049] Found CallConnection(4111.0) for device 4111. 12:37:39:648 CTIOS1-ctios Trace: [call.5000.35288049] Found CallConnection(4111.0) for device 4111. 12:37:39:655 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35288049.4111]:eSetCallDataRequest 12:37:39:659 CTIOS1-ctios Trace: >>CG:[call.5000.35288049.4111]:eSetCallDataConf(UniqObjID:call.5000.35288049.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:37:42:375 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:37:42:375 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:37:42:379 CTIOS1-ctios Trace: [call.5000.35287355] Found CallConnection(2144.0) for device 2144. 12:37:42:379 CTIOS1-ctios Trace: [call.5000.35287355] Found CallConnection(2144.0) for device 2144. 12:37:42:402 CTIOS1-ctios Trace: >>CG:[call.5000.35287355]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:40106 SGID:5000 PriDevIDTyp:1 PriCID:35287355 NumParties:2 SecDevIDTyp:0 SecCID:35288098 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 PriDevID:3338825858 SecDevID:2144 TfrgDevID:2144 TfrdDevID:2150 MsgID:eCallTransferredEvent DvrKey:call.5000.35287355ConnectedParty[1]:(ConnPtyCID:35288098 ConnPtyDevIDTyp:1 ConnPtyDevID:3338825858) ConnectedParty[2]:(ConnPtyCID:35288098 ConnPtyDevIDTyp:0 ConnPtyDevID:2150)) 12:37:42:402 CTIOS1-ctios Trace: [call.5000.35287355] Found CallConnection(2144.0). 12:37:42:403 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:40106 SGID:5000 PriDevIDTyp:1 PriCID:35287355 NumParties:2 SecDevIDTyp:0 SecCID:35288098 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 PriDevID:3338825858 SecDevID:2144 TfrgDevID:2144 TfrdDevID:2150 MsgID:eCallTransferredEvent DvrKey:call.5000.35288098ConnectedParty[1]:(ConnPtyCID:35288098 ConnPtyDevIDTyp:1 ConnPtyDevID:3338825858) ConnectedParty[2]:(ConnPtyCID:35288098 ConnPtyDevIDTyp:0 ConnPtyDevID:2150)) 12:37:42:403 CTIOS1-ctios Trace: [call.5000.35288098]::FindTransferCommonDeviceID Found Transferring Device [2144] on both [call.5000.35287355] and [call.5000.35288098]. 12:37:42:403 CTIOS1-ctios Trace: [call.5000.35287355] Found CallConnection(2144.0). 12:37:42:403 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2144.0). 12:37:42:403 CTIOS1-ctios Trace: [call.5000.35287355] Found CallConnection(2144.0). 12:37:42:403 CTIOS1-ctios Trace: Removed CallConnection(2144.0). 12:37:42:403 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2144.0). 12:37:42:403 CTIOS1-ctios Trace: Removed CallConnection(2144.0). 12:37:42:403 CTIOS1-ctios Trace: Added CallConnection(3338825858.1). 12:37:42:403 CTIOS1-ctios Trace: [call.5000.35288098] Moved CallConnection[3338825858.1] from [call.5000.35287355] to [call.5000.35288098]. 12:37:42:403 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288098 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35288098 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2144 NewConnDevID:3338825858 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288098) 12:37:42:404 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288098 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35288098 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:3338825858 DNIS:2144 ConnDevID:3338825858 NewConnDevID:3338825858 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288098 ecc:(...)) 12:37:42:407 CTIOS1-ctios Trace: >>CG:[call.5000.35287355]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287355 ConnDevIDTyp:1 ConnDevID:3338825858 MsgID:eCallEndEvent DvrKey:call.5000.35287355) 12:37:42:407 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287355 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:37:42:407 CTIOS1-ctios Trace: >>CG:[agent.5000.341]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5165 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2144 AGID:341 AGInstr:2144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.341 AGAvailStatus:1) 12:37:42:407 CTIOS1-ctios Trace: [agent.5000.341] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:37:42:410 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:37:42:417 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:37:48:560 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287999 ConnDevIDTyp:1 LclConnState:65535 EvtCause:24 RelDevTyp:0 MonID:0 ConnDevID:013459370009 RelDevID:013459370009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287999) 12:37:48:560 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287999 CallTyp:2 ConnDevIDTyp:0 NewConnCID:35287999 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:392999 DNIS:2078 Dialed#:3010 ConnDevID:2078 NewConnDevID:2078 RCallKeyDay:151064 RCallKeyCID:1357 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287999 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518849)) ICMEntUniqID:icm.151064.1357 RCallKeySeq#:2) 12:37:48:564 CTIOS1-ctios Trace: [call.5000.35287999] Found CallConnection(2078.0) for device 2078. 12:37:48:565 CTIOS1-ctios Trace: [call.5000.35287999] Found CallConnection(2078.0) for device 2078. 12:37:48:803 CTIOS1-ctios Trace: [call.5000.35287999] Found CallConnection(2078.0) for device 2078. 12:37:48:815 CTIOS1-ctios Trace: [call.5000.35287999] Found CallConnection(2078.0) for device 2078. 12:37:51:818 CTIOS1-ctios Trace: [call.5000.35287999] Found CallConnection(2078.0) for device 2078. 12:37:51:820 CTIOS1-ctios Trace: [call.5000.35287999] Found CallConnection(2078.0) for device 2078. 12:37:51:820 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287999 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2078 RelDevID:2078 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287999) 12:37:51:820 CTIOS1-ctios Trace: [agent.5000.216] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:37:51:820 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287999 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:013459370009 RelDevID:013459370009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287999) 12:37:51:820 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287999 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:392999 RelDevID:392999 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287999) 12:37:51:820 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287999 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2078 MsgID:eCallClearedEvent DvrKey:call.5000.35287999) 12:37:51:820 CTIOS1-ctios Trace: >>CG:[call.5000.35287999]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287999 ConnDevIDTyp:0 ConnDevID:2078 MsgID:eCallEndEvent DvrKey:call.5000.35287999) 12:37:51:821 CTIOS1-ctios Trace: Removed CallConnection(2078.0). 12:37:51:821 CTIOS1-ctios Trace: Removed CallConnection(392999.1). 12:37:51:821 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287999 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:37:51:821 CTIOS1-ctios Trace: >>CG:[agent.5000.216]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5025 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2078 AGID:216 AGInstr:2078 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.216 AGAvailStatus:1) 12:37:51:821 CTIOS1-ctios Trace: [agent.5000.216] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:37:52:036 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(4042.0) for device 4042. 12:37:52:037 CTIOS1-ctios Trace: [call.5000.35287615] Found CallConnection(4042.0) for device 4042. 12:37:52:065 CTIOS1-ctios Trace: >>CG:[call.5000.35287615]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287615 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4042 RelDevID:4042 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287615) 12:37:52:065 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:37:52:065 CTIOS1-ctios Trace: >>CG:[call.5000.35287615]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287615 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:7222143832 RelDevID:7222143832 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287615) 12:37:52:066 CTIOS1-ctios Trace: >>CG:[call.5000.35287615]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287615 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:7222143832 MsgID:eCallClearedEvent DvrKey:call.5000.35287615) 12:37:52:066 CTIOS1-ctios Trace: >>CG:[call.5000.35287615]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287615 ConnDevIDTyp:1 ConnDevID:7222143832 MsgID:eCallEndEvent DvrKey:call.5000.35287615) 12:37:52:066 CTIOS1-ctios Trace: Removed CallConnection(4042.0). 12:37:52:066 CTIOS1-ctios Trace: Removed CallConnection(7222143832.1). 12:37:52:066 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287615 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:37:52:066 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:1) 12:37:52:066 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:38:04:880 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:38:04:881 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:38:04:889 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:38:04:889 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:04:890 CTIOS1-ctios Trace: >>CG:[call.5000.35286778]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35286778 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2018 HldgDevID:2018 MsgID:eCallHeldEvent DvrKey:call.5000.35286778) 12:38:04:890 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0). 12:38:04:890 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:38:05:182 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:38:05:182 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:05:182 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4105 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288038) 12:38:05:182 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0). 12:38:05:182 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:38:05:185 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:38:05:185 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:38:05:185 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:38:05:185 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:05:186 CTIOS1-ctios Trace: >>CG:[call.5000.16788677]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788677 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4105 RCallKeyDay:151064 RCallKeyCID:1385 MsgID:eCallBeginEvent DvrKey:call.5000.16788677 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519285)) ICMEntUniqID:icm.151064.1385 RCallKeySeq#:3) 12:38:05:186 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788677 12:38:05:186 CTIOS1-ctios Trace: >>CG:[call.5000.16788677]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788677 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4105 CallngDevID:4105 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788677 COCConnCID:35288038 COCCallConnDevIDTyp:0 COCCallConnDevID:4105) 12:38:05:186 CTIOS1-ctios Trace: [call.5000.16788677] CallConnection(4105.0) found DeviceID(4105) AgentID(435). 12:38:05:186 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:38:05:186 CTIOS1-ctios Trace: Added CallConnection(4105.0). 12:38:05:186 CTIOS1-ctios Trace: [call.5000.16788677]::CreateCallConnection(): CallConnection(4105.0) created successfully. 12:38:05:186 CTIOS1-ctios Trace: [call.5000.16788677.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1000) 12:38:05:186 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1000) 12:38:05:352 CTIOS1-ctios Trace: >>CG:[call.5000.16788677]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788677 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788677 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3009 ConnDevID:4105 NewConnDevID:4105 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788677 ecc:(...)) 12:38:05:353 CTIOS1-ctios Trace: >>CG:[call.5000.16788677]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788677 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4105 CallngDevID:4105 CalldDevID:3009 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788677) 12:38:05:353 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0) for device 4105. 12:38:05:394 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0) for device 4105. 12:38:05:394 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0) for device 4105. 12:38:05:396 CTIOS1-ctios Trace: >>CG:[call.5000.16788677]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788677 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788677 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4105 NewConnDevID:4105 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788677 ecc:(...)) 12:38:05:397 CTIOS1-ctios Trace: >>CG:[call.5000.16788677]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788677 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788677 Trnk#:0 TrnkGrp#:0) 12:38:05:397 CTIOS1-ctios Trace: >>CG:[call.5000.16788677]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788677 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788677 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4105 NewConnDevID:4105 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788677 ecc:(...)) 12:38:05:397 CTIOS1-ctios Trace: >>CG:[call.5000.16788677]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788677 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3009 CallngDevID:4105 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:3009 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788677 Trnk#:0 TrnkGrp#:0) 12:38:05:397 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0). 12:38:05:397 CTIOS1-ctios Trace: [call.5000.16788677.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1a40) 12:38:05:397 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1a40) 12:38:05:397 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1a40) 12:38:06:005 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:38:06:005 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:06:005 CTIOS1-ctios Trace: >>CG:[call.5000.35288132]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288132 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35288132 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519485))) 12:38:06:005 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288132 12:38:06:005 CTIOS1-ctios Trace: >>CG:[call.5000.35288132]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288132 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288132) 12:38:06:006 CTIOS1-ctios Trace: [call.5000.35288132] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:38:06:006 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:38:06:006 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:38:06:006 CTIOS1-ctios Trace: [call.5000.35288132]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:38:06:006 CTIOS1-ctios Trace: [call.5000.35288132.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:38:06:006 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:38:07:338 CTIOS1-ctios Trace: ->RCV[BANCOMER20-3116-3784 a=253][call.5000.35288095.2135]:eConsultationCallRequest 12:38:07:353 CTIOS1-ctios Trace: [call.5000.35288095] Found CallConnection(2135.0) for device 2135. 12:38:07:354 CTIOS1-ctios Trace: [call.5000.35288095] Found CallConnection(2135.0) for device 2135. 12:38:07:367 CTIOS1-ctios Trace: >>CG:[agent.5000.253]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:140 SGID:5049 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5099 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2135 AGID:253 AGInstr:2135 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.253 AGAvailStatus:0) 12:38:07:367 CTIOS1-ctios Trace: [agent.5000.253] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:07:367 CTIOS1-ctios Trace: >>CG:[call.5000.35288095]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288095 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2135 HldgDevID:2135 MsgID:eCallHeldEvent DvrKey:call.5000.35288095) 12:38:07:367 CTIOS1-ctios Trace: [call.5000.35288095] Found CallConnection(2135.0). 12:38:07:367 CTIOS1-ctios Trace: [call.5000.35288095.2135] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2135), Button Mask(0x683c0008) 12:38:07:367 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][agent.5000.253]:eAgentStateEvent(eHold),Msk(0) 12:38:07:367 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eButtonEnablementMaskChange,Msk(683c0008) 12:38:07:368 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]: eCallHeldEvent,Msk(683c0008) 12:38:07:378 CTIOS1-ctios Trace: >>CG:[agent.5000.253]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:140 SGID:5049 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5099 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2135 AGID:253 AGInstr:2135 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.253 AGAvailStatus:0) 12:38:07:378 CTIOS1-ctios Trace: [agent.5000.253] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:07:378 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][agent.5000.253]:eAgentStateEvent(eTalking),Msk(0) 12:38:07:379 CTIOS1-ctios Trace: >>CG:[call.5000.16788678]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788678 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2135 RCallKeyDay:151064 RCallKeyCID:1394 MsgID:eCallBeginEvent DvrKey:call.5000.16788678 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519369)) ICMEntUniqID:icm.151064.1394 RCallKeySeq#:3) 12:38:07:379 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788678 12:38:07:379 CTIOS1-ctios Trace: >>CG:[call.5000.16788678]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788678 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:140 SGID:5049 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2135 CallngDevID:2135 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788678 COCConnCID:35288095 COCCallConnDevIDTyp:0 COCCallConnDevID:2135) 12:38:07:379 CTIOS1-ctios Trace: [call.5000.16788678] CallConnection(2135.0) found DeviceID(2135) AgentID(253). 12:38:07:379 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:38:07:379 CTIOS1-ctios Trace: Added CallConnection(2135.0). 12:38:07:379 CTIOS1-ctios Trace: [call.5000.16788678]::CreateCallConnection(): CallConnection(2135.0) created successfully. 12:38:07:379 CTIOS1-ctios Trace: [call.5000.16788678.2135] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2135), Button Mask(0x683c1000) 12:38:07:379 CTIOS1-ctios Trace: [call.5000.35288095.2135] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2135), Button Mask(0x683c1000) 12:38:07:379 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.16788678.2135]:eButtonEnablementMaskChange,Msk(683c1000) 12:38:07:379 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eButtonEnablementMaskChange,Msk(683c1000) 12:38:07:379 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.16788678.2135]:eCallBeginEvent,Msk(683c1000) 12:38:07:379 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.16788678.2135]:eCallServiceInitiatedEvent,Msk(683c1000) 12:38:07:379 CTIOS1-ctios Trace: >>CG:[call.5000.16788678]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788678 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788678 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:961134 ConnDevID:2135 NewConnDevID:2135 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788678 ecc:(...)) 12:38:07:379 CTIOS1-ctios Trace: >>CG:[call.5000.16788678]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788678 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2135 CallngDevID:2135 CalldDevID:961134 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788678) 12:38:07:379 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.16788678.2135]:eCallDataUpdateEvent,Msk(683c1000) 12:38:07:379 CTIOS1-ctios Trace: [call.5000.16788678] Found CallConnection(2135.0) for device 2135. 12:38:07:379 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.16788678.2135]:eCallOriginatedEvent,Msk(683c1000) 12:38:07:635 CTIOS1-ctios Trace: >>CG:[call.5000.35288095.2135]:eConsultationCallConf(LineHdl:1 LineTyp:2 NewConnCID:16788678 NewConnDevIDTyp:0 NewConnDevID:2135 UniqObjID:call.5000.35288095.2135 MsgID:eConsultationCallConf TgtCILClntID:BANCOMER20-3116-3784) 12:38:07:635 CTIOS1-ctios Trace: >>CG:[call.5000.16788678]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788678 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788678 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2135 NewConnDevID:2135 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788678 ecc:(...)) 12:38:07:635 CTIOS1-ctios Trace: >>CG:[call.5000.16788678]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788678 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:961134 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788678 Trnk#:0 TrnkGrp#:0) 12:38:07:635 CTIOS1-ctios Trace: >>CG:[call.5000.16788678]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788678 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788678 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2135 NewConnDevID:2135 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788678 ecc:(...)) 12:38:07:635 CTIOS1-ctios Trace: >>CG:[call.5000.16788678]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788678 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:140 SGID:5049 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:61134 CallngDevID:2135 CalldDevID:961134 LstRedirDevID:(null) AnsDevID:61134 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788678 Trnk#:0 TrnkGrp#:0) 12:38:07:635 CTIOS1-ctios Trace: [call.5000.16788678] Found CallConnection(2135.0). 12:38:07:635 CTIOS1-ctios Trace: [call.5000.16788678.2135] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2135), Button Mask(0x683c1840) 12:38:07:635 CTIOS1-ctios Trace: [call.5000.35288095.2135] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2135), Button Mask(0x683c1840) 12:38:07:635 CTIOS1-ctios Trace: [call.5000.35288095.2135] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2135), Button Mask(0x683c1840) 12:38:07:635 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eConsultationCallConf,Msk(683c1000) 12:38:07:635 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.16788678.2135]:eCallDataUpdateEvent,Msk(683c1000) 12:38:07:635 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.16788678.2135]:eCallReachedNetworkEvent,Msk(683c1000) 12:38:07:635 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.16788678.2135]:eCallDataUpdateEvent,Msk(683c1000) 12:38:07:635 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.16788678.2135]:eButtonEnablementMaskChange,Msk(683c1840) 12:38:07:635 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eButtonEnablementMaskChange,Msk(683c1840) 12:38:07:635 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eButtonEnablementMaskChange,Msk(683c1840) 12:38:07:636 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.16788678.2135]:eCallEstablishedEvent,Msk(683c1840) 12:38:07:688 CTIOS1-ctios Trace: ->RCV[BANCOMER20-3116-3784 a=253][call.5000.16788678.2135]:eSetCallDataRequest 12:38:07:693 CTIOS1-ctios Trace: >>CG:[call.5000.16788678.2135]:eSetCallDataConf(UniqObjID:call.5000.16788678.2135 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER20-3116-3784) 12:38:07:913 CTIOS1-ctios Trace: [call.5000.16788678] Found CallConnection(2135.0) for device 2135. 12:38:07:941 CTIOS1-ctios Trace: [call.5000.16788678] Found CallConnection(2135.0) for device 2135. 12:38:11:226 CTIOS1-ctios Trace: ->RCV[BANCOMER22-3924-3912 a=266][call.5000.35288019.2156]:eSetCallDataRequest 12:38:11:232 CTIOS1-ctios Trace: >>CG:[call.5000.35288019]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288019 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288019 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14 NewConnDevID:14 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288019 ecc:(...)) 12:38:11:233 CTIOS1-ctios Trace: >>CG:[call.5000.35288019.2156]:eSetCallDataConf(UniqObjID:call.5000.35288019.2156 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER22-3924-3912) 12:38:11:233 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288019.2156]:eCallDataUpdateEvent,Msk(68bf01a6) 12:38:13:062 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2306 ANI:4105 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1402 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1402 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1772) 12:38:13:067 CTIOS1-ctios Trace: >>CG:[agent.5000.347]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5171 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2306 AGID:347 AGInstr:2306 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.347 AGAvailStatus:0) 12:38:13:067 CTIOS1-ctios Trace: [agent.5000.347] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:13:122 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0) for device 4105. 12:38:13:123 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0) for device 4105. 12:38:13:124 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0) for device 4105. 12:38:13:124 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0) for device 4105. 12:38:13:136 CTIOS1-ctios Trace: >>CG:[call.5000.35288135]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288135 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4105 DNIS:2306 Dialed#:3009 ConnDevID:88000174 RCallKeyDay:151064 RCallKeyCID:1402 MsgID:eCallBeginEvent DvrKey:call.5000.35288135 ecc:(...) ICMEntUniqID:icm.151064.1402 RCallKeySeq#:2) 12:38:13:136 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288135 12:38:13:136 CTIOS1-ctios Trace: >>CG:[call.5000.35288135]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288135 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000174 AlrtgDevID:(null) CallngDevID:88000174 CalldDevID:2306 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288135 Trnk#:0 TrnkGrp#:0) 12:38:13:136 CTIOS1-ctios Trace: [call.5000.35288135]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000174. 12:38:13:136 CTIOS1-ctios Trace: CallConnection(88000174.1) created AgentObject (Device) for DeviceID(88000174). 12:38:13:137 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:38:13:137 CTIOS1-ctios Trace: Added CallConnection(88000174.1). 12:38:13:137 CTIOS1-ctios Trace: [call.5000.35288135]::CreateCallConnection(): CallConnection(88000174.1) created successfully. 12:38:13:137 CTIOS1-ctios Trace: >>CG:[call.5000.35288135]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288135 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000174 AlrtgDevID:2306 CallngDevID:88000174 CalldDevID:2306 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288135 Trnk#:0 TrnkGrp#:0) 12:38:13:137 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(88000174.1) for device 88000174. 12:38:13:137 CTIOS1-ctios Trace: [call.5000.35288135]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2306. 12:38:13:137 CTIOS1-ctios Trace: [call.5000.35288135] CallConnection(88000174.1) found DeviceID(2306) AgentID(347). 12:38:13:137 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:38:13:137 CTIOS1-ctios Trace: Added CallConnection(88000174.1). 12:38:13:137 CTIOS1-ctios Trace: [call.5000.35288135]::CreateCallConnection(): CallConnection(88000174.1) created successfully. 12:38:13:138 CTIOS1-ctios Trace: [call.5000.35288135.2306] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2306), Button Mask(0x203f0001) 12:38:13:138 CTIOS1-ctios Trace: [call.5000.35288135.2306] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:38:13:143 CTIOS1-ctios Trace: >>CG:[agent.5000.347]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5171 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2306 AGID:347 AGInstr:2306 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.347 AGAvailStatus:0) 12:38:13:143 CTIOS1-ctios Trace: [agent.5000.347] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:13:143 CTIOS1-ctios Trace: >>CG:[call.5000.35288135]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288135 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288135 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000174 NewConnDevID:88000174 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288135 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519492))) 12:38:13:143 CTIOS1-ctios Trace: >>CG:[call.5000.35288135]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288135 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2306 CallngDevID:88000174 CalldDevID:2306 LstRedirDevID:(null) AnsDevID:2306 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288135 Trnk#:0 TrnkGrp#:0) 12:38:13:143 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(88000174.1). 12:38:13:143 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(88000174.1). 12:38:13:143 CTIOS1-ctios Trace: [call.5000.35288135.88000174] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000174), Button Mask(0xbf01a6) 12:38:13:143 CTIOS1-ctios Trace: [call.5000.35288135.2306] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2306), Button Mask(0x20bf01a6) 12:38:13:371 CTIOS1-ctios Trace: >>CG:[call.5000.35288135]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288135 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288135 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000174 NewConnDevID:88000174 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288135 ecc:(...)) 12:38:13:682 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0) for device 4105. 12:38:13:683 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0) for device 4105. 12:38:13:683 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0) for device 4105. 12:38:13:684 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0) for device 4105. 12:38:13:685 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0) for device 2306. 12:38:13:691 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0) for device 2306. 12:38:15:489 CTIOS1-ctios Trace: >>CG:[call.5000.35288132]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288132 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288132) 12:38:15:489 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:15:489 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:38:15:490 CTIOS1-ctios Trace: >>CG:[call.5000.35288132]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288132 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018 MsgID:eCallClearedEvent DvrKey:call.5000.35288132) 12:38:15:491 CTIOS1-ctios Trace: >>CG:[call.5000.35288132]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288132 ConnDevIDTyp:0 ConnDevID:2018 MsgID:eCallEndEvent DvrKey:call.5000.35288132) 12:38:15:491 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:38:15:491 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:38:15:491 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288132 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:38:15:491 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:38:15:491 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:15:701 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.4055.2.0) for device 4054. 12:38:15:702 CTIOS1-ctios Trace: [call.5000.35287881] Found CallConnection(4054.4055.2.0) for device 4054. 12:38:15:734 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287881 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4054.4055.2 RelDevID:4054 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287881 RelDevIDFull:4054.4055.2) 12:38:15:734 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:15:734 CTIOS1-ctios Trace: [call.5000.35288015.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:38:15:734 CTIOS1-ctios Trace: Removed CallConnection(4054.4055.2.0). 12:38:15:734 CTIOS1-ctios Trace: [call.5000.35288015.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:38:15:734 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287881 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6688121009 RelDevID:6688121009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287881) 12:38:15:735 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287881 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:6688121009 MsgID:eCallClearedEvent DvrKey:call.5000.35287881) 12:38:15:735 CTIOS1-ctios Trace: >>CG:[call.5000.35287881]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287881 ConnDevIDTyp:1 ConnDevID:6688121009 MsgID:eCallEndEvent DvrKey:call.5000.35287881) 12:38:15:735 CTIOS1-ctios Trace: Removed CallConnection(6688121009.1). 12:38:15:735 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287881 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:38:15:735 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:38:15:735 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35287881.4054]:eCallEndEvent 12:38:15:735 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:38:15:929 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:38:15:929 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:15:929 CTIOS1-ctios Trace: >>CG:[call.5000.35288138]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288138 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35288138 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519495))) 12:38:15:929 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288138 12:38:15:929 CTIOS1-ctios Trace: >>CG:[call.5000.35288138]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288138 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288138) 12:38:15:929 CTIOS1-ctios Trace: [call.5000.35288138] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:38:15:929 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:38:15:929 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:38:15:929 CTIOS1-ctios Trace: [call.5000.35288138]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:38:15:929 CTIOS1-ctios Trace: [call.5000.35288138.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:38:15:929 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:38:16:082 CTIOS1-ctios Trace: ->RCV[BANCOMER22-3924-3912 a=266][call.5000.35288019.2156]:eSingleStepTransferRequest 12:38:16:103 CTIOS1-ctios Trace: >>CG:[call.5000.35288019]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288019 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288019 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14 NewConnDevID:14 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288019 ecc:(...)) 12:38:16:104 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288019.2156]:eCallDataUpdateEvent,Msk(68bf01a6) 12:38:16:125 CTIOS1-ctios Trace: [call.5000.35288019] Found CallConnection(2156.0) for device 2156. 12:38:16:126 CTIOS1-ctios Trace: [call.5000.35288019] Found CallConnection(2156.0) for device 2156. 12:38:16:128 CTIOS1-ctios Trace: >>CG:[call.5000.35288019.2156]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35288019.2156 MsgID:eTransferCallConf TgtCILClntID:BANCOMER22-3924-3912) 12:38:16:128 CTIOS1-ctios Trace: >>CG:[call.5000.2130706775]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706775 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:14 DNIS:3000 CallrEntrDig:3000 ConnDevID:2156 RCallKeyDay:151064 RCallKeyCID:1388 MsgID:eCallBeginEvent DvrKey:call.5000.2130706775 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519249)) ICMEntUniqID:icm.151064.1388 RCallKeySeq#:3) 12:38:16:128 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706775 12:38:16:128 CTIOS1-ctios Trace: >>CG:[call.5000.35288019]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288019 NumParties:1 SecDevIDTyp:0 SecCID:2130706775 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:14 SecDevID:2156 TfrgDevID:2156 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35288019ConnectedParty[1]:(ConnPtyCID:35288019 ConnPtyDevIDTyp:1 ConnPtyDevID:14)) 12:38:16:128 CTIOS1-ctios Trace: >>CG:[call.5000.2130706775]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288019 NumParties:1 SecDevIDTyp:0 SecCID:2130706775 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:14 SecDevID:2156 TfrgDevID:2156 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706775ConnectedParty[1]:(ConnPtyCID:35288019 ConnPtyDevIDTyp:1 ConnPtyDevID:14)) 12:38:16:128 CTIOS1-ctios Trace: >>CG:[call.5000.2130706775]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706775 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706775 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2156 NewConnDevID:14 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706775) 12:38:16:128 CTIOS1-ctios Trace: [call.5000.35288019] Found CallConnection(2156.0). 12:38:16:128 CTIOS1-ctios Trace: >>CG:[call.5000.2130706775]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706775 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:14 RelDevID:14 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706775) 12:38:16:128 CTIOS1-ctios Trace: >>CG:[call.5000.2130706775]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706775 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2156 MsgID:eCallClearedEvent DvrKey:call.5000.2130706775) 12:38:16:128 CTIOS1-ctios Trace: >>CG:[call.5000.2130706775]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706775 ConnDevIDTyp:1 ConnDevID:14 MsgID:eCallEndEvent DvrKey:call.5000.2130706775) 12:38:16:128 CTIOS1-ctios Trace: >>CG:[call.5000.35288019]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288019 ConnDevIDTyp:1 ConnDevID:14 MsgID:eCallEndEvent DvrKey:call.5000.35288019) 12:38:16:128 CTIOS1-ctios Trace: [call.5000.2130706775]::FindTransferCommonDeviceID Calls [call.5000.35288019] and [call.5000.2130706775] do not appear to have a common Device. Tranferring Device [2156] is set as common device 12:38:16:128 CTIOS1-ctios Trace: [call.5000.35288019] Found CallConnection(2156.0). 12:38:16:128 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288019.2156]:eTransferCallConf,Msk(68bf01a6) 12:38:16:128 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288019.2156]:eCallTransferredEvent,Msk(68bf01a6) 12:38:16:128 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288019.2156]:eCallTransferredEvent,Msk(68bf01a6) 12:38:16:128 CTIOS1-ctios Trace: [call.5000.35288019] Found CallConnection(2156.0). 12:38:16:128 CTIOS1-ctios Trace: Removed CallConnection(2156.0). 12:38:16:128 CTIOS1-ctios Trace: Added CallConnection(14.1). 12:38:16:128 CTIOS1-ctios Trace: [call.5000.2130706775] Moved CallConnection[14.1] from [call.5000.35288019] to [call.5000.2130706775]. 12:38:16:128 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288019.2156]:eCallEndEvent 12:38:16:129 CTIOS1-ctios Trace: Removed CallConnection(14.1). 12:38:16:129 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706775 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:38:16:129 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288019 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:38:16:129 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:1) 12:38:16:129 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:38:16:129 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:38:17:051 CTIOS1-ctios Trace: [call.5000.16788676] Found CallConnection(2204.0) for device 2204. 12:38:17:053 CTIOS1-ctios Trace: [call.5000.16788676] Found CallConnection(2204.0) for device 2204. 12:38:17:053 CTIOS1-ctios Trace: >>CG:[call.5000.16788676]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788676 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2204 RelDevID:2204 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788676) 12:38:17:053 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:17:053 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x68bf000a) 12:38:17:053 CTIOS1-ctios Trace: >>CG:[call.5000.16788676]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788676 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3010 RelDevID:3010 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788676) 12:38:17:053 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x68bf000a) 12:38:17:053 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(68bf000a) 12:38:17:053 CTIOS1-ctios Trace: >>CG:[call.5000.16788676]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788676 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2204 MsgID:eCallClearedEvent DvrKey:call.5000.16788676) 12:38:17:053 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788676.2204]:eCallConnectionClearedEvent,Msk(3c0000) 12:38:17:053 CTIOS1-ctios Trace: >>CG:[call.5000.16788676]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:16788676 ConnDevIDTyp:0 ConnDevID:2204 MsgID:eCallEndEvent DvrKey:call.5000.16788676) 12:38:17:053 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(68bf000a) 12:38:17:053 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x68bf000a) 12:38:17:053 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788676.2204]:eCallConnectionClearedEvent,Msk(3c0000) 12:38:17:053 CTIOS1-ctios Trace: Removed CallConnection(2204.0). 12:38:17:053 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788676.2204]:eCallClearedEvent,Msk(3c0000) 12:38:17:053 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.16788676 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:38:17:053 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(68bf000a) 12:38:17:053 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:38:17:053 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788676.2204]:eCallEndEvent 12:38:17:053 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:17:053 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eHold),Msk(0) 12:38:19:083 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:38:19:083 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:19:083 CTIOS1-ctios Trace: >>CG:[call.5000.35288015]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288015 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4054 RetrvDevID:4054 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288015) 12:38:19:083 CTIOS1-ctios Trace: [call.5000.35288015] Found CallConnection(4054.0). 12:38:19:084 CTIOS1-ctios Trace: [call.5000.35288015.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf01a6) 12:38:19:084 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eTalking),Msk(0) 12:38:19:084 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:38:19:084 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eCallRetrievedEvent,Msk(68bf01a6) 12:38:19:092 CTIOS1-ctios Trace: [call.5000.35288015] Found CallConnection(4054.0) for device 4054. 12:38:19:093 CTIOS1-ctios Trace: [call.5000.35288015] Found CallConnection(4054.0) for device 4054. 12:38:19:101 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35288015.4054]:eSetCallDataRequest 12:38:19:105 CTIOS1-ctios Trace: >>CG:[call.5000.35288015.4054]:eSetCallDataConf(UniqObjID:call.5000.35288015.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:38:33:177 CTIOS1-ctios Trace: >>CG:[call.5000.35288138]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288138 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288138 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:994876 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288138) 12:38:33:177 CTIOS1-ctios Trace: >>CG:[call.5000.35288138]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288138 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 CalldDevID:994876 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288138) 12:38:33:177 CTIOS1-ctios Trace: [call.5000.35288138] Found CallConnection(2018.0) for device 2018. 12:38:33:398 CTIOS1-ctios Trace: >>CG:[call.5000.35288138]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288138 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288138 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288138) 12:38:33:399 CTIOS1-ctios Trace: >>CG:[call.5000.35288138]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288138 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:994876 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288138 Trnk#:0 TrnkGrp#:0) 12:38:33:925 CTIOS1-ctios Trace: [call.5000.35288138] Found CallConnection(2018.0) for device 2018. 12:38:33:965 CTIOS1-ctios Trace: [call.5000.35288138] Found CallConnection(2018.0) for device 2018. 12:38:35:616 CTIOS1-ctios Trace: ->RCV[BANCOMER41-2344-3928 a=229][agent.5000.229]:eSetAgentStateRequest(eAvailable) 12:38:35:623 CTIOS1-ctios Trace: >>CG:[agent.5000.229]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5075 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2051 AGID:229 AGInstr:2051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.229 AGAvailStatus:1) 12:38:35:624 CTIOS1-ctios Trace: [agent.5000.229] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:38:35:624 CTIOS1-ctios Trace: <-SND[BANCOMER41-2344-3928][agent.5000.229]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:38:35:624 CTIOS1-ctios Trace: >>CG:[agent.5000.229]:eSetAgentStateConf(UniqObjID:agent.5000.229 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER41-2344-3928) 12:38:35:624 CTIOS1-ctios Trace: <-SND[BANCOMER41-2344-3928][agent.5000.229]:eSetAgentStateConf 12:38:45:862 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.0) for device 4021. 12:38:45:863 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.0) for device 4021. 12:38:45:914 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:38:45:914 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:45:914 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288113 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4021 HldgDevID:4021 MsgID:eCallHeldEvent DvrKey:call.5000.35288113) 12:38:45:914 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.0). 12:38:45:914 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:38:45:916 CTIOS1-ctios Trace: >>CG:[call.5000.2130706776]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706776 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4021 RCallKeyDay:151064 RCallKeyCID:1399 MsgID:eCallBeginEvent DvrKey:call.5000.2130706776 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519423)) ICMEntUniqID:icm.151064.1399 RCallKeySeq#:3) 12:38:45:917 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706776 12:38:45:917 CTIOS1-ctios Trace: >>CG:[call.5000.2130706776]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706776 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4021 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706776 COCConnCID:35288113 COCCallConnDevIDTyp:0 COCCallConnDevID:4021) 12:38:45:917 CTIOS1-ctios Trace: [call.5000.2130706776] CallConnection(4021.0) found DeviceID(4021) AgentID(407). 12:38:45:917 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:38:45:917 CTIOS1-ctios Trace: Added CallConnection(4021.0). 12:38:45:917 CTIOS1-ctios Trace: [call.5000.2130706776]::CreateCallConnection(): CallConnection(4021.0) created successfully. 12:38:45:917 CTIOS1-ctios Trace: [call.5000.2130706776.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1000) 12:38:45:917 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1000) 12:38:45:917 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:38:45:917 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:45:917 CTIOS1-ctios Trace: >>CG:[call.5000.2130706776]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706776 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706776 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4022 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706776 ecc:(...)) 12:38:45:917 CTIOS1-ctios Trace: >>CG:[call.5000.2130706776]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706776 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4021 CalldDevID:4021 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706776 CalldDevIDFull:4021.4022.2) 12:38:45:917 CTIOS1-ctios Trace: [call.5000.2130706776] Found CallConnection(4021.0) for device 4021. 12:38:45:917 CTIOS1-ctios Trace: >>CG:[call.5000.2130706776]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706776 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706776 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:3338177312 DNIS:4022 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706776 ecc:(...)) 12:38:45:919 CTIOS1-ctios Trace: >>CG:[call.5000.2130706776]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706776 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4021 AlrtgDevID:(null) CallngDevID:4021 CalldDevID:4021 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706776 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:4021.4022.2) 12:38:45:919 CTIOS1-ctios Trace: [call.5000.2130706776] Found CallConnection(4021.0) for device 4021. 12:38:45:919 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1000) 12:38:45:919 CTIOS1-ctios Trace: >>CG:[call.5000.2130706776]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706776 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4021 AlrtgDevID:4021 CallngDevID:4021 CalldDevID:4021 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706776 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:4021.4022.2 CalldDevIDFull:4021.4022.2) 12:38:45:919 CTIOS1-ctios Trace: [call.5000.2130706776] Found CallConnection(4021.0) for device 4021. 12:38:45:919 CTIOS1-ctios Trace: [call.5000.2130706776.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c0001) 12:38:45:919 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c0008) 12:38:45:919 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288113 NumParties:1 SecDevIDTyp:0 SecCID:2130706776 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:3338177312 SecDevID:4021 TfrgDevID:4021 TfrdDevID:4021 MsgID:eCallTransferredEvent DvrKey:call.5000.35288113 TfrdDevIDFull:4021.4022.2ConnectedParty[1]:(ConnPtyCID:35288113 ConnPtyDevIDTyp:1 ConnPtyDevID:3338177312)) 12:38:45:919 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.0). 12:38:45:919 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:38:45:919 CTIOS1-ctios Trace: [call.5000.2130706776.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:38:45:919 CTIOS1-ctios Trace: >>CG:[call.5000.2130706776]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288113 NumParties:1 SecDevIDTyp:0 SecCID:2130706776 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:3338177312 SecDevID:4021 TfrgDevID:4021 TfrdDevID:4021 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706776 TfrdDevIDFull:4021.4022.2ConnectedParty[1]:(ConnPtyCID:35288113 ConnPtyDevIDTyp:1 ConnPtyDevID:3338177312)) 12:38:45:919 CTIOS1-ctios Trace: [call.5000.2130706776]::FindTransferCommonDeviceID Found Transferring Device [4021] on both [call.5000.35288113] and [call.5000.2130706776]. 12:38:45:919 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.0). 12:38:45:919 CTIOS1-ctios Trace: [call.5000.2130706776] Found CallConnection(4021.0). 12:38:45:919 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:38:45:919 CTIOS1-ctios Trace: [call.5000.2130706776.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:38:45:919 CTIOS1-ctios Trace: [call.5000.2130706776.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:38:45:919 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.0). 12:38:45:919 CTIOS1-ctios Trace: Removed CallConnection(4021.0). 12:38:45:919 CTIOS1-ctios Trace: Added CallConnection(3338177312.1). 12:38:45:919 CTIOS1-ctios Trace: [call.5000.2130706776] Moved CallConnection[3338177312.1] from [call.5000.35288113] to [call.5000.2130706776]. 12:38:45:919 CTIOS1-ctios Trace: [call.5000.2130706776.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:38:45:920 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288113 ConnDevIDTyp:1 ConnDevID:3338177312 MsgID:eCallEndEvent DvrKey:call.5000.35288113) 12:38:45:920 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288113 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:38:45:920 CTIOS1-ctios Trace: >>CG:[call.5000.2130706776]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706776 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288113 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706776) 12:38:45:920 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288113 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288113 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4021 NewConnDevID:3338177312 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288113) 12:38:45:920 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288113 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288113 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:4021 ConnDevID:3338177312 NewConnDevID:3338177312 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288113 ecc:(...)) 12:38:45:920 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:1) 12:38:45:920 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:38:45:920 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:38:45:996 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:38:45:997 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:38:46:010 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:38:46:010 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:46:010 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288098 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2150 HldgDevID:2150 MsgID:eCallHeldEvent DvrKey:call.5000.35288098) 12:38:46:010 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0). 12:38:46:010 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:38:46:010 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:38:46:026 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287874 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:2150.2152.3 RetrvDevID:2150 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287874 RetrvDevIDFull:2150.2152.3) 12:38:46:026 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0). 12:38:46:026 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:38:46:026 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:38:46:026 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:38:46:030 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0) for device 2150. 12:38:46:171 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0) for device 2150. 12:38:46:426 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4021 ANI:4499127804 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1401 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1401 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1771) 12:38:46:429 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:38:46:429 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:46:545 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288143 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4499127804 DNIS:4021 Dialed#:3021 ConnDevID:4499127804 RCallKeyDay:151064 RCallKeyCID:1401 MsgID:eCallBeginEvent DvrKey:call.5000.35288143 ecc:(...) ICMEntUniqID:icm.151064.1401 RCallKeySeq#:2) 12:38:46:545 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288143 12:38:46:546 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4499127804 AlrtgDevID:(null) CallngDevID:4499127804 CalldDevID:4021 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288143 Trnk#:0 TrnkGrp#:0) 12:38:46:546 CTIOS1-ctios Trace: [call.5000.35288143]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4499127804. 12:38:46:546 CTIOS1-ctios Trace: CallConnection(4499127804.1) created AgentObject (Device) for DeviceID(4499127804). 12:38:46:546 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:38:46:546 CTIOS1-ctios Trace: Added CallConnection(4499127804.1). 12:38:46:546 CTIOS1-ctios Trace: [call.5000.35288143]::CreateCallConnection(): CallConnection(4499127804.1) created successfully. 12:38:46:546 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4499127804 AlrtgDevID:4021 CallngDevID:4499127804 CalldDevID:4021 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288143 Trnk#:0 TrnkGrp#:0) 12:38:46:546 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4499127804.1) for device 4499127804. 12:38:46:546 CTIOS1-ctios Trace: [call.5000.35288143]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4021. 12:38:46:546 CTIOS1-ctios Trace: [call.5000.35288143] CallConnection(4499127804.1) found DeviceID(4021) AgentID(407). 12:38:46:546 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:38:46:546 CTIOS1-ctios Trace: Added CallConnection(4499127804.1). 12:38:46:546 CTIOS1-ctios Trace: [call.5000.35288143]::CreateCallConnection(): CallConnection(4499127804.1) created successfully. 12:38:46:547 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:38:46:547 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:38:46:547 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:38:46:627 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:38:46:627 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:46:627 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288143 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288143 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4499127804 NewConnDevID:4499127804 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288143 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519526))) 12:38:46:628 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4499127804 CalldDevID:4021 LstRedirDevID:(null) AnsDevID:4021 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288143 Trnk#:0 TrnkGrp#:0) 12:38:46:628 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4499127804.1). 12:38:46:628 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4499127804.1). 12:38:46:628 CTIOS1-ctios Trace: [call.5000.35288143.4499127804] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4499127804), Button Mask(0xbf01a6) 12:38:46:628 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:38:46:628 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:38:46:628 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:38:46:659 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:38:46:659 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:38:46:676 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288143 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288143 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4499127804 NewConnDevID:4499127804 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288143 ecc:(...)) 12:38:50:686 CTIOS1-ctios Trace: [call.5000.35288138] Found CallConnection(2018.0) for device 2018. 12:38:50:687 CTIOS1-ctios Trace: [call.5000.35288138] Found CallConnection(2018.0) for device 2018. 12:38:50:689 CTIOS1-ctios Trace: >>CG:[call.5000.35288138]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288138 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288138) 12:38:50:689 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:50:689 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:38:50:689 CTIOS1-ctios Trace: >>CG:[call.5000.35288138]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288138 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018 MsgID:eCallClearedEvent DvrKey:call.5000.35288138) 12:38:50:689 CTIOS1-ctios Trace: >>CG:[call.5000.35288138]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288138 ConnDevIDTyp:0 ConnDevID:2018 MsgID:eCallEndEvent DvrKey:call.5000.35288138) 12:38:50:689 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:38:50:689 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:38:50:689 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288138 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:38:50:690 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:38:50:690 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:51:765 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:38:51:765 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:51:766 CTIOS1-ctios Trace: >>CG:[call.5000.35286778]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35286778 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2018 RetrvDevID:2018 MsgID:eCallRetrievedEvent DvrKey:call.5000.35286778) 12:38:51:766 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0). 12:38:51:766 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf01a6) 12:38:51:769 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:38:51:775 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:38:53:183 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0) for device 4105. 12:38:53:184 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0) for device 4105. 12:38:53:188 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0) for device 2306. 12:38:53:188 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0) for device 2306. 12:38:53:196 CTIOS1-ctios Trace: >>CG:[call.5000.16788677]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788677 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788677 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4105 NewConnDevID:4105 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788677 ecc:(...)) 12:38:53:196 CTIOS1-ctios Trace: >>CG:[call.5000.16788677]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788677 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2306 CallngDevID:4105 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:2306 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788677 Trnk#:0 TrnkGrp#:0) 12:38:53:196 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0). 12:38:53:196 CTIOS1-ctios Trace: [call.5000.16788677.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1a40) 12:38:53:196 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1a40) 12:38:53:196 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1a40) 12:38:53:196 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:38:53:197 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:53:197 CTIOS1-ctios Trace: >>CG:[call.5000.16788677]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:16788677 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4105 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.16788677) 12:38:53:197 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0). 12:38:53:197 CTIOS1-ctios Trace: [call.5000.16788677.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c0008) 12:38:53:197 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c0008) 12:38:53:378 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:38:53:378 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:53:378 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4105 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288038) 12:38:53:379 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0). 12:38:53:379 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1800) 12:38:53:379 CTIOS1-ctios Trace: [call.5000.16788677.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1800) 12:38:53:379 CTIOS1-ctios Trace: [call.5000.16788677.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1800) 12:38:53:384 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:38:53:384 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:38:53:930 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0) for device 2306. 12:38:54:126 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0) for device 2306. 12:38:54:127 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35287612.4039]:eSingleStepTransferRequest 12:38:54:129 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:38:54:129 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:38:54:138 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:38:54:138 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:54:138 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4021 HldgDevID:4021 MsgID:eCallHeldEvent DvrKey:call.5000.35288143) 12:38:54:138 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0). 12:38:54:138 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:38:54:138 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:38:54:143 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0) for device 4039. 12:38:54:144 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0) for device 4039. 12:38:54:213 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:38:54:214 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:54:214 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287612 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4039 HldgDevID:4039 MsgID:eCallHeldEvent DvrKey:call.5000.35287612) 12:38:54:214 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0). 12:38:54:214 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683c0008) 12:38:54:214 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eHold),Msk(0) 12:38:54:214 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(683c0008) 12:38:54:215 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]: eCallHeldEvent,Msk(683c0008) 12:38:54:217 CTIOS1-ctios Trace: >>CG:[call.5000.2130706777]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706777 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4039 RCallKeyDay:151064 RCallKeyCID:1320 MsgID:eCallBeginEvent DvrKey:call.5000.2130706777 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518292)) ICMEntUniqID:icm.151064.1320 RCallKeySeq#:3) 12:38:54:217 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706777 12:38:54:217 CTIOS1-ctios Trace: >>CG:[call.5000.2130706777]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706777 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4039 CallngDevID:4039 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706777 COCConnCID:35287612 COCCallConnDevIDTyp:0 COCCallConnDevID:4039) 12:38:54:217 CTIOS1-ctios Trace: [call.5000.2130706777] CallConnection(4039.0) found DeviceID(4039) AgentID(413). 12:38:54:217 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:38:54:217 CTIOS1-ctios Trace: Added CallConnection(4039.0). 12:38:54:217 CTIOS1-ctios Trace: [call.5000.2130706777]::CreateCallConnection(): CallConnection(4039.0) created successfully. 12:38:54:217 CTIOS1-ctios Trace: [call.5000.2130706777.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683c1000) 12:38:54:217 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683c1000) 12:38:54:217 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:38:54:217 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:54:217 CTIOS1-ctios Trace: >>CG:[call.5000.2130706777]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706777 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706777 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4040 ConnDevID:4039 NewConnDevID:4039 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706777 ecc:(...)) 12:38:54:217 CTIOS1-ctios Trace: >>CG:[call.5000.2130706777]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706777 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4039 CallngDevID:4039 CalldDevID:4039 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706777 CalldDevIDFull:4039.4040.2) 12:38:54:217 CTIOS1-ctios Trace: [call.5000.2130706777] Found CallConnection(4039.0) for device 4039. 12:38:54:217 CTIOS1-ctios Trace: >>CG:[call.5000.2130706777]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706777 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706777 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:4448140199 DNIS:4040 ConnDevID:4039 NewConnDevID:4039 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706777 ecc:(...)) 12:38:54:218 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706777.4039]:eButtonEnablementMaskChange,Msk(683c1000) 12:38:54:218 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(683c1000) 12:38:54:218 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706777.4039]:eCallBeginEvent,Msk(683c1000) 12:38:54:219 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706777.4039]:eCallServiceInitiatedEvent,Msk(683c1000) 12:38:54:219 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eTalking),Msk(0) 12:38:54:219 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706777.4039]:eCallDataUpdateEvent,Msk(683c1000) 12:38:54:219 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706777.4039]:eCallOriginatedEvent,Msk(683c1000) 12:38:54:219 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706777.4039]:eCallDataUpdateEvent,Msk(683c1000) 12:38:54:219 CTIOS1-ctios Trace: >>CG:[call.5000.2130706777]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706777 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4039 AlrtgDevID:(null) CallngDevID:4039 CalldDevID:4039 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706777 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:4039.4040.2) 12:38:54:219 CTIOS1-ctios Trace: [call.5000.2130706777] Found CallConnection(4039.0) for device 4039. 12:38:54:219 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683c1000) 12:38:54:219 CTIOS1-ctios Trace: >>CG:[call.5000.2130706777]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706777 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4039 AlrtgDevID:4039 CallngDevID:4039 CalldDevID:4039 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706777 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:4039.4040.2 CalldDevIDFull:4039.4040.2) 12:38:54:219 CTIOS1-ctios Trace: [call.5000.2130706777] Found CallConnection(4039.0) for device 4039. 12:38:54:219 CTIOS1-ctios Trace: [call.5000.2130706777.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283c0001) 12:38:54:219 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683c0008) 12:38:54:219 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287612 NumParties:1 SecDevIDTyp:0 SecCID:2130706777 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:4448140199 SecDevID:4039 TfrgDevID:4039 TfrdDevID:4039 MsgID:eCallTransferredEvent DvrKey:call.5000.35287612 TfrdDevIDFull:4039.4040.2ConnectedParty[1]:(ConnPtyCID:35287612 ConnPtyDevIDTyp:1 ConnPtyDevID:4448140199)) 12:38:54:219 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0). 12:38:54:219 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683f0001) 12:38:54:219 CTIOS1-ctios Trace: [call.5000.2130706777.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:38:54:219 CTIOS1-ctios Trace: >>CG:[call.5000.2130706777]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287612 NumParties:1 SecDevIDTyp:0 SecCID:2130706777 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:4448140199 SecDevID:4039 TfrgDevID:4039 TfrdDevID:4039 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706777 TfrdDevIDFull:4039.4040.2ConnectedParty[1]:(ConnPtyCID:35287612 ConnPtyDevIDTyp:1 ConnPtyDevID:4448140199)) 12:38:54:220 CTIOS1-ctios Trace: [call.5000.2130706777]::FindTransferCommonDeviceID Found Transferring Device [4039] on both [call.5000.35287612] and [call.5000.2130706777]. 12:38:54:220 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0). 12:38:54:220 CTIOS1-ctios Trace: [call.5000.2130706777] Found CallConnection(4039.0). 12:38:54:220 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683f0001) 12:38:54:220 CTIOS1-ctios Trace: [call.5000.2130706777.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:38:54:220 CTIOS1-ctios Trace: [call.5000.2130706777.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:38:54:220 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0). 12:38:54:220 CTIOS1-ctios Trace: Removed CallConnection(4039.0). 12:38:54:220 CTIOS1-ctios Trace: Added CallConnection(4448140199.1). 12:38:54:220 CTIOS1-ctios Trace: [call.5000.2130706777] Moved CallConnection[4448140199.1] from [call.5000.35287612] to [call.5000.2130706777]. 12:38:54:220 CTIOS1-ctios Trace: [call.5000.2130706777.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:38:54:220 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287612 ConnDevIDTyp:1 ConnDevID:4448140199 MsgID:eCallEndEvent DvrKey:call.5000.35287612) 12:38:54:220 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287612 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:38:54:220 CTIOS1-ctios Trace: >>CG:[call.5000.2130706777]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706777 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287612 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4039 NewConnDevID:4039 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706777) 12:38:54:220 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287612 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287612 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4039 NewConnDevID:4448140199 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287612) 12:38:54:221 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287612 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287612 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:4039 ConnDevID:4448140199 NewConnDevID:4448140199 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287612 ecc:(...)) 12:38:54:221 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:1) 12:38:54:221 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:38:54:221 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x203f0001) 12:38:54:221 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(683c1000) 12:38:54:221 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706777.4039]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:38:54:221 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706777.4039]:eButtonEnablementMaskChange,Msk(283c0001) 12:38:54:221 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(683c0008) 12:38:54:221 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706777.4039]:eCallDeliveredEvent(LCS:Unknown),Msk(283c0001) 12:38:54:221 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(683f0001) 12:38:54:221 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706777.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:38:54:221 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eCallTransferredEvent,Msk(683f0001) 12:38:54:221 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(683f0001) 12:38:54:221 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706777.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:38:54:221 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eCallTransferredEvent,Msk(683f0001) 12:38:54:221 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706777.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:38:54:221 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eCallEndEvent 12:38:54:222 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706777.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:38:54:222 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706777.4039]:eCallTransferredEvent,Msk(283f0001) 12:38:54:222 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706777.4039]:eCallDataUpdateEvent,Msk(283f0001) 12:38:54:222 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eCallDataUpdateEvent,Msk(283f0001) 12:38:54:222 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eCallDataUpdateEvent,Msk(283f0001) 12:38:54:222 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(203f0001) 12:38:54:222 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eAvailable),Msk(0) 12:38:54:222 CTIOS1-ctios Trace: >>CG:[call.5000.35287612.4039]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35287612 NewConnDevIDTyp:0 NewConnDevID:4039 UniqObjID:call.5000.35287612.4039 MsgID:eTransferCallConf TgtCILClntID:bancomer17-2848-3652) 12:38:54:222 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eTransferCallConf,Msk(203f0001) 12:38:54:312 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288113 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288113 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3338177312 NewConnDevID:3338177312 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288113 ecc:(...)) 12:38:54:313 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288113 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4021.4022.2 CallngDevID:3338177312 CalldDevID:4021 LstRedirDevID:(null) AnsDevID:4021 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288113 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:4021.4022.2) 12:38:54:313 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(3338177312.1). 12:38:54:313 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.0). 12:38:54:313 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:38:54:313 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:38:54:313 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:38:54:313 CTIOS1-ctios Trace: [call.5000.35288113.3338177312] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3338177312), Button Mask(0xbf01a6) 12:38:54:319 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.4022.2.0) for device 4021. 12:38:54:319 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.4022.2.0) for device 4021. 12:38:54:429 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4039 ANI:6461540250 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1403 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1403 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1774) 12:38:54:429 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][]:eAgentPrecallEvent 12:38:54:432 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:38:54:433 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:54:433 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eReserved),Msk(0) 12:38:54:547 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288152 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6461540250 DNIS:4039 Dialed#:3021 ConnDevID:6461540250 RCallKeyDay:151064 RCallKeyCID:1403 MsgID:eCallBeginEvent DvrKey:call.5000.35288152 ecc:(...) ICMEntUniqID:icm.151064.1403 RCallKeySeq#:2) 12:38:54:547 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288152 12:38:54:547 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6461540250 AlrtgDevID:(null) CallngDevID:6461540250 CalldDevID:4039 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288152 Trnk#:0 TrnkGrp#:0) 12:38:54:547 CTIOS1-ctios Trace: [call.5000.35288152]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6461540250. 12:38:54:547 CTIOS1-ctios Trace: CallConnection(6461540250.1) created AgentObject (Device) for DeviceID(6461540250). 12:38:54:547 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:38:54:547 CTIOS1-ctios Trace: Added CallConnection(6461540250.1). 12:38:54:547 CTIOS1-ctios Trace: [call.5000.35288152]::CreateCallConnection(): CallConnection(6461540250.1) created successfully. 12:38:54:548 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6461540250 AlrtgDevID:4039 CallngDevID:6461540250 CalldDevID:4039 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288152 Trnk#:0 TrnkGrp#:0) 12:38:54:548 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(6461540250.1) for device 6461540250. 12:38:54:548 CTIOS1-ctios Trace: [call.5000.35288152]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4039. 12:38:54:548 CTIOS1-ctios Trace: [call.5000.35288152] CallConnection(6461540250.1) found DeviceID(4039) AgentID(413). 12:38:54:548 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:38:54:548 CTIOS1-ctios Trace: Added CallConnection(6461540250.1). 12:38:54:548 CTIOS1-ctios Trace: [call.5000.35288152]::CreateCallConnection(): CallConnection(6461540250.1) created successfully. 12:38:54:548 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683f0001) 12:38:54:548 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:38:54:549 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:38:54:549 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eCallBeginEvent 12:38:54:549 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(683f0001) 12:38:54:549 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:38:54:549 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:38:54:623 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:38:54:624 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:54:624 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288152 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288152 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6461540250 NewConnDevID:6461540250 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288152 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519534))) 12:38:54:624 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4039 CallngDevID:6461540250 CalldDevID:4039 LstRedirDevID:(null) AnsDevID:4039 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288152 Trnk#:0 TrnkGrp#:0) 12:38:54:625 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(6461540250.1). 12:38:54:625 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(6461540250.1). 12:38:54:625 CTIOS1-ctios Trace: [call.5000.35288152.6461540250] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6461540250), Button Mask(0xbf01a6) 12:38:54:625 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf01a6) 12:38:54:625 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:38:54:625 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:38:54:625 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eTalking),Msk(0) 12:38:54:625 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eCallDataUpdateEvent,Msk(683f0001) 12:38:54:625 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:38:54:626 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:38:54:626 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:38:54:626 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eCallEstablishedEvent,Msk(68bf01a6) 12:38:54:651 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35288152.4039]:eSetCallDataRequest 12:38:54:657 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288152 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288152 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6461540250 NewConnDevID:6461540250 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288152 ecc:(...)) 12:38:54:657 CTIOS1-ctios Trace: >>CG:[call.5000.35288152.4039]:eSetCallDataConf(UniqObjID:call.5000.35288152.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:38:54:657 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eCallDataUpdateEvent,Msk(68bf01a6) 12:38:54:662 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0) for device 4039. 12:38:54:663 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0) for device 4039. 12:38:54:761 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.4022.2.0) for device 4021. 12:38:54:762 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.4022.2.0) for device 4021. 12:38:54:771 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288113 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4021.4022.2 HldgDevID:4021 MsgID:eCallHeldEvent DvrKey:call.5000.35288113 HldgDevIDFull:4021.4022.2) 12:38:54:771 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.4022.2.0). 12:38:54:771 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:38:54:771 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:38:54:797 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:38:54:797 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:54:797 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4021 RetrvDevID:4021 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288143) 12:38:54:797 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0). 12:38:54:797 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:38:54:797 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:38:54:797 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:38:54:804 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:38:54:805 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:38:56:052 CTIOS1-ctios Trace: [call.5000.16788678] Found CallConnection(2135.0) for device 2135. 12:38:56:054 CTIOS1-ctios Trace: [call.5000.16788678] Found CallConnection(2135.0) for device 2135. 12:38:56:054 CTIOS1-ctios Trace: >>CG:[call.5000.16788678]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788678 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2135 RelDevID:2135 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788678) 12:38:56:054 CTIOS1-ctios Trace: [agent.5000.253] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:56:054 CTIOS1-ctios Trace: [call.5000.35288095.2135] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2135), Button Mask(0x68bf000a) 12:38:56:055 CTIOS1-ctios Trace: >>CG:[call.5000.16788678]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788678 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:61134 RelDevID:61134 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788678) 12:38:56:055 CTIOS1-ctios Trace: [call.5000.35288095.2135] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2135), Button Mask(0x68bf000a) 12:38:56:055 CTIOS1-ctios Trace: >>CG:[call.5000.16788678]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788678 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2135 MsgID:eCallClearedEvent DvrKey:call.5000.16788678) 12:38:56:055 CTIOS1-ctios Trace: >>CG:[call.5000.16788678]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:16788678 ConnDevIDTyp:0 ConnDevID:2135 MsgID:eCallEndEvent DvrKey:call.5000.16788678) 12:38:56:055 CTIOS1-ctios Trace: [call.5000.35288095.2135] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2135), Button Mask(0x68bf000a) 12:38:56:055 CTIOS1-ctios Trace: Removed CallConnection(2135.0). 12:38:56:055 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.16788678 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:38:56:055 CTIOS1-ctios Trace: >>CG:[agent.5000.253]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:140 SGID:5049 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5099 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2135 AGID:253 AGInstr:2135 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.253 AGAvailStatus:0) 12:38:56:055 CTIOS1-ctios Trace: [agent.5000.253] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:56:056 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eButtonEnablementMaskChange,Msk(68bf000a) 12:38:56:056 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.16788678.2135]:eCallConnectionClearedEvent,Msk(3c0000) 12:38:56:056 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eButtonEnablementMaskChange,Msk(68bf000a) 12:38:56:056 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.16788678.2135]:eCallConnectionClearedEvent,Msk(3c0000) 12:38:56:056 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.16788678.2135]:eCallClearedEvent,Msk(3c0000) 12:38:56:056 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eButtonEnablementMaskChange,Msk(68bf000a) 12:38:56:056 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.16788678.2135]:eCallEndEvent 12:38:56:056 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][agent.5000.253]:eAgentStateEvent(eHold),Msk(0) 12:38:57:096 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2234 ANI:99215 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1405 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1405 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1776) 12:38:57:097 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][]:eAgentPrecallEvent 12:38:57:102 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:38:57:102 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:57:103 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eReserved),Msk(0) 12:38:57:216 CTIOS1-ctios Trace: >>CG:[call.5000.35288157]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288157 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:99215 DNIS:2234 Dialed#:3009 ConnDevID:99215 RCallKeyDay:151064 RCallKeyCID:1405 MsgID:eCallBeginEvent DvrKey:call.5000.35288157 ecc:(...) ICMEntUniqID:icm.151064.1405 RCallKeySeq#:2) 12:38:57:216 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288157 12:38:57:217 CTIOS1-ctios Trace: >>CG:[call.5000.35288157]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288157 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:99215 AlrtgDevID:(null) CallngDevID:99215 CalldDevID:2234 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288157 Trnk#:0 TrnkGrp#:0) 12:38:57:217 CTIOS1-ctios Trace: [call.5000.35288157]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 99215. 12:38:57:217 CTIOS1-ctios Trace: CallConnection(99215.1) created AgentObject (Device) for DeviceID(99215). 12:38:57:217 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:38:57:217 CTIOS1-ctios Trace: Added CallConnection(99215.1). 12:38:57:217 CTIOS1-ctios Trace: [call.5000.35288157]::CreateCallConnection(): CallConnection(99215.1) created successfully. 12:38:57:217 CTIOS1-ctios Trace: >>CG:[call.5000.35288157]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288157 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:99215 AlrtgDevID:2234 CallngDevID:99215 CalldDevID:2234 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288157 Trnk#:0 TrnkGrp#:0) 12:38:57:217 CTIOS1-ctios Trace: [call.5000.35288157] Found CallConnection(99215.1) for device 99215. 12:38:57:217 CTIOS1-ctios Trace: [call.5000.35288157]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2234. 12:38:57:217 CTIOS1-ctios Trace: [call.5000.35288157] CallConnection(99215.1) found DeviceID(2234) AgentID(296). 12:38:57:217 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:38:57:217 CTIOS1-ctios Trace: Added CallConnection(99215.1). 12:38:57:217 CTIOS1-ctios Trace: [call.5000.35288157]::CreateCallConnection(): CallConnection(99215.1) created successfully. 12:38:57:218 CTIOS1-ctios Trace: [call.5000.35288157.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683f0001) 12:38:57:218 CTIOS1-ctios Trace: [call.5000.35288157.2234] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:38:57:218 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288157.2234]:eCallBeginEvent 12:38:57:218 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288157.2234]:eButtonEnablementMaskChange,Msk(683f0001) 12:38:57:218 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288157.2234]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:38:57:300 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:38:57:300 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:57:300 CTIOS1-ctios Trace: >>CG:[call.5000.35288157]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288157 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288157 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:99215 NewConnDevID:99215 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288157 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519536))) 12:38:57:301 CTIOS1-ctios Trace: >>CG:[call.5000.35288157]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288157 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2234 CallngDevID:99215 CalldDevID:2234 LstRedirDevID:(null) AnsDevID:2234 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288157 Trnk#:0 TrnkGrp#:0) 12:38:57:301 CTIOS1-ctios Trace: [call.5000.35288157] Found CallConnection(99215.1). 12:38:57:301 CTIOS1-ctios Trace: [call.5000.35288157] Found CallConnection(99215.1). 12:38:57:301 CTIOS1-ctios Trace: [call.5000.35288157.99215] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(99215), Button Mask(0xbf01a6) 12:38:57:301 CTIOS1-ctios Trace: [call.5000.35288157.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x68bf01a6) 12:38:57:301 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:38:57:302 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288157.2234]:eCallDataUpdateEvent,Msk(683f0001) 12:38:57:302 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288157.2234]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:38:57:302 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288157.2234]:eCallEstablishedEvent,Msk(68bf01a6) 12:38:57:326 CTIOS1-ctios Trace: ->RCV[bancomer17-2880-3800 a=296][call.5000.35288157.2234]:eSetCallDataRequest 12:38:57:331 CTIOS1-ctios Trace: >>CG:[call.5000.35288157]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288157 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288157 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:99215 NewConnDevID:99215 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288157 ecc:(...)) 12:38:57:332 CTIOS1-ctios Trace: >>CG:[call.5000.35288157.2234]:eSetCallDataConf(UniqObjID:call.5000.35288157.2234 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2880-3800) 12:38:57:332 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288157.2234]:eCallDataUpdateEvent,Msk(68bf01a6) 12:38:57:340 CTIOS1-ctios Trace: [call.5000.35288157] Found CallConnection(2234.0) for device 2234. 12:38:57:342 CTIOS1-ctios Trace: [call.5000.35288157] Found CallConnection(2234.0) for device 2234. 12:38:57:345 CTIOS1-ctios Trace: >>CG:[agent.5000.253]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:140 SGID:5049 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5099 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2135 AGID:253 AGInstr:2135 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.253 AGAvailStatus:0) 12:38:57:345 CTIOS1-ctios Trace: [agent.5000.253] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:57:346 CTIOS1-ctios Trace: >>CG:[call.5000.35288095]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288095 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2135 RetrvDevID:2135 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288095) 12:38:57:346 CTIOS1-ctios Trace: [call.5000.35288095] Found CallConnection(2135.0). 12:38:57:346 CTIOS1-ctios Trace: [call.5000.35288095.2135] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2135), Button Mask(0x68bf01a6) 12:38:57:346 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][agent.5000.253]:eAgentStateEvent(eTalking),Msk(0) 12:38:57:346 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:38:57:346 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eCallRetrievedEvent,Msk(68bf01a6) 12:38:57:348 CTIOS1-ctios Trace: [call.5000.35288095] Found CallConnection(2135.0) for device 2135. 12:38:57:355 CTIOS1-ctios Trace: [call.5000.35288095] Found CallConnection(2135.0) for device 2135. 12:38:57:364 CTIOS1-ctios Trace: ->RCV[BANCOMER20-3116-3784 a=253][call.5000.35288095.2135]:eSetCallDataRequest 12:38:57:368 CTIOS1-ctios Trace: >>CG:[call.5000.35288095.2135]:eSetCallDataConf(UniqObjID:call.5000.35288095.2135 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER20-3116-3784) 12:38:58:456 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:38:58:456 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:38:58:456 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287799 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2204 RetrvDevID:2204 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287799) 12:38:58:456 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0). 12:38:58:456 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x68bf01a6) 12:38:58:457 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eTalking),Msk(0) 12:38:58:457 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:38:58:457 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eCallRetrievedEvent,Msk(68bf01a6) 12:38:58:458 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0) for device 2204. 12:38:58:458 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0) for device 2204. 12:38:58:466 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.35287799.2204]:eSetCallDataRequest 12:38:58:471 CTIOS1-ctios Trace: >>CG:[call.5000.35287799.2204]:eSetCallDataConf(UniqObjID:call.5000.35287799.2204 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER43-4084-3052) 12:39:00:259 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.35287799.2204]:eConsultationCallRequest 12:39:00:271 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0) for device 2204. 12:39:00:272 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0) for device 2204. 12:39:00:278 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:39:00:278 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:00:279 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287799 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2204 HldgDevID:2204 MsgID:eCallHeldEvent DvrKey:call.5000.35287799) 12:39:00:279 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0). 12:39:00:279 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c0008) 12:39:00:279 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eHold),Msk(0) 12:39:00:280 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(683c0008) 12:39:00:280 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]: eCallHeldEvent,Msk(683c0008) 12:39:00:281 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:39:00:281 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:00:281 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eTalking),Msk(0) 12:39:00:281 CTIOS1-ctios Trace: >>CG:[call.5000.16788679]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788679 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2204 RCallKeyDay:151064 RCallKeyCID:1348 MsgID:eCallBeginEvent DvrKey:call.5000.16788679 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518736)) ICMEntUniqID:icm.151064.1348 RCallKeySeq#:4) 12:39:00:281 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788679 12:39:00:281 CTIOS1-ctios Trace: >>CG:[call.5000.16788679]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788679 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:210 SGID:5054 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2204 CallngDevID:2204 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788679 COCConnCID:35287799 COCCallConnDevIDTyp:0 COCCallConnDevID:2204) 12:39:00:281 CTIOS1-ctios Trace: [call.5000.16788679] CallConnection(2204.0) found DeviceID(2204) AgentID(282). 12:39:00:281 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:39:00:281 CTIOS1-ctios Trace: Added CallConnection(2204.0). 12:39:00:281 CTIOS1-ctios Trace: [call.5000.16788679]::CreateCallConnection(): CallConnection(2204.0) created successfully. 12:39:00:281 CTIOS1-ctios Trace: [call.5000.16788679.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1000) 12:39:00:281 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1000) 12:39:00:281 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eButtonEnablementMaskChange,Msk(683c1000) 12:39:00:281 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(683c1000) 12:39:00:281 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eCallBeginEvent,Msk(683c1000) 12:39:00:281 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eCallServiceInitiatedEvent,Msk(683c1000) 12:39:00:286 CTIOS1-ctios Trace: >>CG:[call.5000.16788679]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788679 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788679 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3010 ConnDevID:2204 NewConnDevID:2204 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788679 ecc:(...)) 12:39:00:287 CTIOS1-ctios Trace: >>CG:[call.5000.16788679]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788679 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2204 CallngDevID:2204 CalldDevID:3010 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788679) 12:39:00:287 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eCallDataUpdateEvent,Msk(683c1000) 12:39:00:287 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0) for device 2204. 12:39:00:287 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eCallOriginatedEvent,Msk(683c1000) 12:39:00:335 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0) for device 2204. 12:39:00:335 CTIOS1-ctios Trace: >>CG:[call.5000.16788679]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788679 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788679 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2204 NewConnDevID:2204 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788679 ecc:(...)) 12:39:00:335 CTIOS1-ctios Trace: >>CG:[call.5000.16788679]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788679 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3010 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788679 Trnk#:0 TrnkGrp#:0) 12:39:00:335 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eCallDataUpdateEvent,Msk(683c1000) 12:39:00:336 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eCallReachedNetworkEvent,Msk(683c1000) 12:39:00:336 CTIOS1-ctios Trace: >>CG:[call.5000.16788679]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788679 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788679 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2204 NewConnDevID:2204 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788679 ecc:(...)) 12:39:00:336 CTIOS1-ctios Trace: >>CG:[call.5000.16788679]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788679 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3010 CallngDevID:2204 CalldDevID:3010 LstRedirDevID:(null) AnsDevID:3010 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788679 Trnk#:0 TrnkGrp#:0) 12:39:00:336 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0). 12:39:00:336 CTIOS1-ctios Trace: [call.5000.16788679.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1840) 12:39:00:336 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1840) 12:39:00:336 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1840) 12:39:00:336 CTIOS1-ctios Trace: >>CG:[call.5000.35287799.2204]:eConsultationCallConf(LineHdl:1 LineTyp:7 NewConnCID:16788679 NewConnDevIDTyp:0 NewConnDevID:2204 UniqObjID:call.5000.35287799.2204 MsgID:eConsultationCallConf TgtCILClntID:BANCOMER43-4084-3052) 12:39:00:337 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eCallDataUpdateEvent,Msk(683c1000) 12:39:00:337 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eButtonEnablementMaskChange,Msk(683c1840) 12:39:00:337 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(683c1840) 12:39:00:337 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(683c1840) 12:39:00:337 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eCallEstablishedEvent,Msk(683c1840) 12:39:00:337 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eConsultationCallConf,Msk(683c1840) 12:39:00:337 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0) for device 2204. 12:39:00:371 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.16788679.2204]:eSetCallDataRequest 12:39:00:375 CTIOS1-ctios Trace: >>CG:[call.5000.16788679.2204]:eSetCallDataConf(UniqObjID:call.5000.16788679.2204 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER43-4084-3052) 12:39:02:031 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:120 SGID:5046 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2000 ANI:2204 UsrToUsrInfo:(null) Dialed#:3010 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1407 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1407 RCallKeySeq#:1 CallTypIDTag:5011 PreCallIIDTag:1778) 12:39:02:031 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][]:eAgentPrecallEvent 12:39:02:034 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:39:02:034 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:02:034 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eReserved),Msk(0) 12:39:02:064 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0) for device 2204. 12:39:02:067 CTIOS1-ctios Trace: >>CG:[call.5000.35288166]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288166 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2204 DNIS:2000 Dialed#:3010 ConnDevID:88000175 RCallKeyDay:151064 RCallKeyCID:1407 MsgID:eCallBeginEvent DvrKey:call.5000.35288166 ecc:(...) ICMEntUniqID:icm.151064.1407 RCallKeySeq#:2) 12:39:02:067 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288166 12:39:02:067 CTIOS1-ctios Trace: >>CG:[call.5000.35288166]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288166 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000175 AlrtgDevID:(null) CallngDevID:88000175 CalldDevID:2000 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288166 Trnk#:0 TrnkGrp#:0) 12:39:02:067 CTIOS1-ctios Trace: [call.5000.35288166]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000175. 12:39:02:067 CTIOS1-ctios Trace: CallConnection(88000175.1) created AgentObject (Device) for DeviceID(88000175). 12:39:02:067 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:39:02:067 CTIOS1-ctios Trace: Added CallConnection(88000175.1). 12:39:02:067 CTIOS1-ctios Trace: [call.5000.35288166]::CreateCallConnection(): CallConnection(88000175.1) created successfully. 12:39:02:067 CTIOS1-ctios Trace: >>CG:[call.5000.35288166]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288166 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:120 SGID:5046 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000175 AlrtgDevID:2000 CallngDevID:88000175 CalldDevID:2000 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288166 Trnk#:0 TrnkGrp#:0) 12:39:02:067 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(88000175.1) for device 88000175. 12:39:02:067 CTIOS1-ctios Trace: [call.5000.35288166]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2000. 12:39:02:067 CTIOS1-ctios Trace: [call.5000.35288166] CallConnection(88000175.1) found DeviceID(2000) AgentID(210). 12:39:02:067 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:39:02:067 CTIOS1-ctios Trace: Added CallConnection(88000175.1). 12:39:02:067 CTIOS1-ctios Trace: [call.5000.35288166]::CreateCallConnection(): CallConnection(88000175.1) created successfully. 12:39:02:067 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x683f0001) 12:39:02:067 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:39:02:067 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eCallBeginEvent 12:39:02:067 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(683f0001) 12:39:02:067 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:39:02:072 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:39:02:072 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:02:073 CTIOS1-ctios Trace: >>CG:[call.5000.35288166]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288166 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288166 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000175 NewConnDevID:88000175 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288166 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519541))) 12:39:02:073 CTIOS1-ctios Trace: >>CG:[call.5000.35288166]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288166 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:120 SGID:5046 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2000 CallngDevID:88000175 CalldDevID:2000 LstRedirDevID:(null) AnsDevID:2000 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288166 Trnk#:0 TrnkGrp#:0) 12:39:02:073 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(88000175.1). 12:39:02:073 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(88000175.1). 12:39:02:073 CTIOS1-ctios Trace: [call.5000.35288166.88000175] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000175), Button Mask(0xbf01a6) 12:39:02:073 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf01a6) 12:39:02:073 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eTalking),Msk(0) 12:39:02:073 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eCallDataUpdateEvent,Msk(683f0001) 12:39:02:073 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:39:02:073 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eCallEstablishedEvent,Msk(68bf01a6) 12:39:02:137 CTIOS1-ctios Trace: ->RCV[BANCOMER29-3684-4108 a=210][call.5000.35288166.2000]:eSetCallDataRequest 12:39:02:142 CTIOS1-ctios Trace: >>CG:[call.5000.35288166]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288166 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288166 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000175 NewConnDevID:88000175 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288166 ecc:(...)) 12:39:02:142 CTIOS1-ctios Trace: >>CG:[call.5000.35288166.2000]:eSetCallDataConf(UniqObjID:call.5000.35288166.2000 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER29-3684-4108) 12:39:02:142 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eCallDataUpdateEvent,Msk(68bf01a6) 12:39:02:582 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0) for device 2204. 12:39:02:584 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:39:02:589 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:39:02:642 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0) for device 4039. 12:39:02:642 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0) for device 4039. 12:39:02:652 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:39:02:652 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:02:652 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4039 HldgDevID:4039 MsgID:eCallHeldEvent DvrKey:call.5000.35288152) 12:39:02:653 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0). 12:39:02:653 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:39:02:653 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:39:02:653 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eHold),Msk(0) 12:39:02:653 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:39:02:653 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:39:02:653 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]: eCallHeldEvent,Msk(68bf000a) 12:39:02:822 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287612 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287612 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4448140199 NewConnDevID:4448140199 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287612 ecc:(...)) 12:39:02:822 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287612 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4039.4040.2 CallngDevID:4448140199 CalldDevID:4039 LstRedirDevID:(null) AnsDevID:4039 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287612 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:4039.4040.2) 12:39:02:822 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4448140199.1). 12:39:02:822 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.0). 12:39:02:822 CTIOS1-ctios Trace: [call.5000.35287612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf01a6) 12:39:02:822 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:39:02:822 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:39:02:823 CTIOS1-ctios Trace: [call.5000.35287612.4448140199] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4448140199), Button Mask(0xbf01a6) 12:39:02:823 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eCallDataUpdateEvent,Msk(283f0001) 12:39:02:823 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:39:02:823 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:39:02:823 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:39:02:823 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eCallEstablishedEvent,Msk(28bf01a6) 12:39:02:827 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.4040.2.0) for device 4039. 12:39:02:828 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.4040.2.0) for device 4039. 12:39:02:851 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35287612.4039]:eSetCallDataRequest 12:39:02:856 CTIOS1-ctios Trace: >>CG:[call.5000.35287612.4039]:eSetCallDataConf(UniqObjID:call.5000.35287612.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:39:04:848 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35287796.4051]:eSingleStepTransferRequest 12:39:04:862 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.0) for device 4051. 12:39:04:863 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.0) for device 4051. 12:39:04:908 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:39:04:908 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:04:908 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287796 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4051 HldgDevID:4051 MsgID:eCallHeldEvent DvrKey:call.5000.35287796) 12:39:04:909 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.0). 12:39:04:909 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c0008) 12:39:04:909 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eHold),Msk(0) 12:39:04:909 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(683c0008) 12:39:04:909 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]: eCallHeldEvent,Msk(683c0008) 12:39:04:913 CTIOS1-ctios Trace: >>CG:[call.5000.2130706778]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706778 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4051 RCallKeyDay:151064 RCallKeyCID:1349 MsgID:eCallBeginEvent DvrKey:call.5000.2130706778 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518731)) ICMEntUniqID:icm.151064.1349 RCallKeySeq#:3) 12:39:04:913 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706778 12:39:04:913 CTIOS1-ctios Trace: >>CG:[call.5000.2130706778]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706778 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4051 CallngDevID:4051 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706778 COCConnCID:35287796 COCCallConnDevIDTyp:0 COCCallConnDevID:4051) 12:39:04:913 CTIOS1-ctios Trace: [call.5000.2130706778] CallConnection(4051.0) found DeviceID(4051) AgentID(417). 12:39:04:913 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:39:04:913 CTIOS1-ctios Trace: Added CallConnection(4051.0). 12:39:04:913 CTIOS1-ctios Trace: [call.5000.2130706778]::CreateCallConnection(): CallConnection(4051.0) created successfully. 12:39:04:913 CTIOS1-ctios Trace: [call.5000.2130706778.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1000) 12:39:04:913 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1000) 12:39:04:914 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:39:04:914 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:04:914 CTIOS1-ctios Trace: >>CG:[call.5000.2130706778]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706778 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706778 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4052 ConnDevID:4051 NewConnDevID:4051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706778 ecc:(...)) 12:39:04:914 CTIOS1-ctios Trace: >>CG:[call.5000.2130706778]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706778 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4051 CallngDevID:4051 CalldDevID:4051 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706778 CalldDevIDFull:4051.4052.2) 12:39:04:915 CTIOS1-ctios Trace: [call.5000.2130706778] Found CallConnection(4051.0) for device 4051. 12:39:04:915 CTIOS1-ctios Trace: >>CG:[call.5000.2130706778]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706778 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706778 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:4679527213 DNIS:4052 ConnDevID:4051 NewConnDevID:4051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706778 ecc:(...)) 12:39:04:915 CTIOS1-ctios Trace: >>CG:[call.5000.2130706778]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706778 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4051 AlrtgDevID:(null) CallngDevID:4051 CalldDevID:4051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706778 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:4051.4052.2) 12:39:04:915 CTIOS1-ctios Trace: [call.5000.2130706778] Found CallConnection(4051.0) for device 4051. 12:39:04:915 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1000) 12:39:04:917 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.2130706778.4051]:eButtonEnablementMaskChange,Msk(683c1000) 12:39:04:917 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(683c1000) 12:39:04:917 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.2130706778.4051]:eCallBeginEvent,Msk(683c1000) 12:39:04:917 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.2130706778.4051]:eCallServiceInitiatedEvent,Msk(683c1000) 12:39:04:917 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:39:04:917 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.2130706778.4051]:eCallDataUpdateEvent,Msk(683c1000) 12:39:04:917 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.2130706778.4051]:eCallOriginatedEvent,Msk(683c1000) 12:39:04:917 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.2130706778.4051]:eCallDataUpdateEvent,Msk(683c1000) 12:39:04:917 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(683c1000) 12:39:04:917 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.2130706778.4051]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:39:04:917 CTIOS1-ctios Trace: >>CG:[call.5000.2130706778]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706778 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4051 AlrtgDevID:4051 CallngDevID:4051 CalldDevID:4051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706778 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:4051.4052.2 CalldDevIDFull:4051.4052.2) 12:39:04:917 CTIOS1-ctios Trace: [call.5000.2130706778] Found CallConnection(4051.0) for device 4051. 12:39:04:917 CTIOS1-ctios Trace: [call.5000.2130706778.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x283c0001) 12:39:04:917 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c0008) 12:39:04:917 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287796 NumParties:1 SecDevIDTyp:0 SecCID:2130706778 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:4679527213 SecDevID:4051 TfrgDevID:4051 TfrdDevID:4051 MsgID:eCallTransferredEvent DvrKey:call.5000.35287796 TfrdDevIDFull:4051.4052.2ConnectedParty[1]:(ConnPtyCID:35287796 ConnPtyDevIDTyp:1 ConnPtyDevID:4679527213)) 12:39:04:917 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.0). 12:39:04:917 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683f0001) 12:39:04:917 CTIOS1-ctios Trace: [call.5000.2130706778.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x283f0001) 12:39:04:917 CTIOS1-ctios Trace: >>CG:[call.5000.2130706778]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287796 NumParties:1 SecDevIDTyp:0 SecCID:2130706778 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:4679527213 SecDevID:4051 TfrgDevID:4051 TfrdDevID:4051 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706778 TfrdDevIDFull:4051.4052.2ConnectedParty[1]:(ConnPtyCID:35287796 ConnPtyDevIDTyp:1 ConnPtyDevID:4679527213)) 12:39:04:917 CTIOS1-ctios Trace: [call.5000.2130706778]::FindTransferCommonDeviceID Found Transferring Device [4051] on both [call.5000.35287796] and [call.5000.2130706778]. 12:39:04:917 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.0). 12:39:04:917 CTIOS1-ctios Trace: [call.5000.2130706778] Found CallConnection(4051.0). 12:39:04:917 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683f0001) 12:39:04:918 CTIOS1-ctios Trace: [call.5000.2130706778.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x283f0001) 12:39:04:918 CTIOS1-ctios Trace: [call.5000.2130706778.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x283f0001) 12:39:04:918 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.0). 12:39:04:918 CTIOS1-ctios Trace: Removed CallConnection(4051.0). 12:39:04:918 CTIOS1-ctios Trace: Added CallConnection(4679527213.1). 12:39:04:918 CTIOS1-ctios Trace: [call.5000.2130706778] Moved CallConnection[4679527213.1] from [call.5000.35287796] to [call.5000.2130706778]. 12:39:04:918 CTIOS1-ctios Trace: [call.5000.2130706778.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x283f0001) 12:39:04:918 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287796 ConnDevIDTyp:1 ConnDevID:4679527213 MsgID:eCallEndEvent DvrKey:call.5000.35287796) 12:39:04:918 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287796 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:39:04:918 CTIOS1-ctios Trace: >>CG:[call.5000.2130706778]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706778 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287796 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4051 NewConnDevID:4051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706778) 12:39:04:918 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287796 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287796 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4051 NewConnDevID:4679527213 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287796) 12:39:04:919 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287796 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287796 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:4051 ConnDevID:4679527213 NewConnDevID:4679527213 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287796 ecc:(...)) 12:39:04:919 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:1) 12:39:04:919 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:39:04:919 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x203f0001) 12:39:04:919 CTIOS1-ctios Trace: >>CG:[call.5000.35287796.4051]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35287796 NewConnDevIDTyp:0 NewConnDevID:4051 UniqObjID:call.5000.35287796.4051 MsgID:eTransferCallConf TgtCILClntID:bancomer10-PC-3004-3316) 12:39:04:919 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.2130706778.4051]:eButtonEnablementMaskChange,Msk(283c0001) 12:39:04:919 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(683c0008) 12:39:04:919 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.2130706778.4051]:eCallDeliveredEvent(LCS:Unknown),Msk(283c0001) 12:39:04:919 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(683f0001) 12:39:04:919 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.2130706778.4051]:eButtonEnablementMaskChange,Msk(283f0001) 12:39:04:919 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eCallTransferredEvent,Msk(683f0001) 12:39:04:919 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(683f0001) 12:39:04:919 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.2130706778.4051]:eButtonEnablementMaskChange,Msk(283f0001) 12:39:04:919 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eCallTransferredEvent,Msk(683f0001) 12:39:04:919 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.2130706778.4051]:eButtonEnablementMaskChange,Msk(283f0001) 12:39:04:919 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eCallEndEvent 12:39:04:920 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.2130706778.4051]:eButtonEnablementMaskChange,Msk(283f0001) 12:39:04:920 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.2130706778.4051]:eCallTransferredEvent,Msk(283f0001) 12:39:04:920 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.2130706778.4051]:eCallDataUpdateEvent,Msk(283f0001) 12:39:04:920 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eCallDataUpdateEvent,Msk(283f0001) 12:39:04:920 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eCallDataUpdateEvent,Msk(283f0001) 12:39:04:920 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(203f0001) 12:39:04:920 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eAvailable),Msk(0) 12:39:04:920 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eTransferCallConf,Msk(203f0001) 12:39:05:428 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4051 ANI:6688162800 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1406 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1406 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1777) 12:39:05:428 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][]:eAgentPrecallEvent 12:39:05:431 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:39:05:431 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:05:431 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eReserved),Msk(0) 12:39:05:544 CTIOS1-ctios Trace: >>CG:[call.5000.35288171]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288171 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6688162800 DNIS:4051 Dialed#:3021 ConnDevID:6688162800 RCallKeyDay:151064 RCallKeyCID:1406 MsgID:eCallBeginEvent DvrKey:call.5000.35288171 ecc:(...) ICMEntUniqID:icm.151064.1406 RCallKeySeq#:2) 12:39:05:544 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288171 12:39:05:544 CTIOS1-ctios Trace: >>CG:[call.5000.35288171]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288171 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6688162800 AlrtgDevID:(null) CallngDevID:6688162800 CalldDevID:4051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288171 Trnk#:0 TrnkGrp#:0) 12:39:05:544 CTIOS1-ctios Trace: [call.5000.35288171]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6688162800. 12:39:05:544 CTIOS1-ctios Trace: CallConnection(6688162800.1) created AgentObject (Device) for DeviceID(6688162800). 12:39:05:544 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:39:05:544 CTIOS1-ctios Trace: Added CallConnection(6688162800.1). 12:39:05:544 CTIOS1-ctios Trace: [call.5000.35288171]::CreateCallConnection(): CallConnection(6688162800.1) created successfully. 12:39:05:545 CTIOS1-ctios Trace: >>CG:[call.5000.35288171]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288171 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6688162800 AlrtgDevID:4051 CallngDevID:6688162800 CalldDevID:4051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288171 Trnk#:0 TrnkGrp#:0) 12:39:05:545 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(6688162800.1) for device 6688162800. 12:39:05:545 CTIOS1-ctios Trace: [call.5000.35288171]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4051. 12:39:05:545 CTIOS1-ctios Trace: [call.5000.35288171] CallConnection(6688162800.1) found DeviceID(4051) AgentID(417). 12:39:05:545 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:39:05:545 CTIOS1-ctios Trace: Added CallConnection(6688162800.1). 12:39:05:545 CTIOS1-ctios Trace: [call.5000.35288171]::CreateCallConnection(): CallConnection(6688162800.1) created successfully. 12:39:05:545 CTIOS1-ctios Trace: [call.5000.35288171.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683f0001) 12:39:05:545 CTIOS1-ctios Trace: [call.5000.35288171.4051] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:39:05:545 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x283f0001) 12:39:05:546 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eCallBeginEvent 12:39:05:546 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eButtonEnablementMaskChange,Msk(683f0001) 12:39:05:546 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(283f0001) 12:39:05:546 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:39:05:618 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:39:05:618 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:05:619 CTIOS1-ctios Trace: >>CG:[call.5000.35288171]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288171 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288171 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6688162800 NewConnDevID:6688162800 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288171 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519545))) 12:39:05:619 CTIOS1-ctios Trace: >>CG:[call.5000.35288171]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288171 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4051 CallngDevID:6688162800 CalldDevID:4051 LstRedirDevID:(null) AnsDevID:4051 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288171 Trnk#:0 TrnkGrp#:0) 12:39:05:619 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(6688162800.1). 12:39:05:619 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(6688162800.1). 12:39:05:620 CTIOS1-ctios Trace: [call.5000.35288171.6688162800] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6688162800), Button Mask(0xbf01a6) 12:39:05:620 CTIOS1-ctios Trace: [call.5000.35288171.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf01a6) 12:39:05:620 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x283f0001) 12:39:05:620 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x283f0001) 12:39:05:620 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:39:05:620 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eCallDataUpdateEvent,Msk(683f0001) 12:39:05:620 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:39:05:620 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(283f0001) 12:39:05:620 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(283f0001) 12:39:05:620 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eCallEstablishedEvent,Msk(68bf01a6) 12:39:05:655 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(4051.0) for device 4051. 12:39:05:656 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(4051.0) for device 4051. 12:39:05:661 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35288171.4051]:eSetCallDataRequest 12:39:05:667 CTIOS1-ctios Trace: >>CG:[call.5000.35288171]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288171 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288171 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6688162800 NewConnDevID:6688162800 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288171 ecc:(...)) 12:39:05:668 CTIOS1-ctios Trace: >>CG:[call.5000.35288171.4051]:eSetCallDataConf(UniqObjID:call.5000.35288171.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:39:05:668 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eCallDataUpdateEvent,Msk(68bf01a6) 12:39:07:247 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(4051.0) for device 4051. 12:39:07:248 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(4051.0) for device 4051. 12:39:07:258 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:39:07:258 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:07:258 CTIOS1-ctios Trace: >>CG:[call.5000.35288171]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288171 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4051 HldgDevID:4051 MsgID:eCallHeldEvent DvrKey:call.5000.35288171) 12:39:07:258 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(4051.0). 12:39:07:258 CTIOS1-ctios Trace: [call.5000.35288171.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:39:07:258 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x283f0001) 12:39:07:258 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eHold),Msk(0) 12:39:07:258 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:39:07:259 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(283f0001) 12:39:07:259 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]: eCallHeldEvent,Msk(68bf000a) 12:39:07:434 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287796 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287796 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4679527213 NewConnDevID:4679527213 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287796 ecc:(...)) 12:39:07:434 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287796 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4051.4052.2 CallngDevID:4679527213 CalldDevID:4051 LstRedirDevID:(null) AnsDevID:4051 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287796 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:4051.4052.2) 12:39:07:435 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4679527213.1). 12:39:07:435 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.0). 12:39:07:435 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x28bf01a6) 12:39:07:435 CTIOS1-ctios Trace: [call.5000.35288171.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:39:07:435 CTIOS1-ctios Trace: [call.5000.35288171.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:39:07:435 CTIOS1-ctios Trace: [call.5000.35287796.4679527213] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4679527213), Button Mask(0xbf01a6) 12:39:07:435 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eCallDataUpdateEvent,Msk(283f0001) 12:39:07:435 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:39:07:435 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:39:07:435 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:39:07:435 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eCallEstablishedEvent,Msk(28bf01a6) 12:39:07:442 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.4052.2.0) for device 4051. 12:39:07:442 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.4052.2.0) for device 4051. 12:39:07:470 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35287796.4051]:eSetCallDataRequest 12:39:07:475 CTIOS1-ctios Trace: >>CG:[call.5000.35287796.4051]:eSetCallDataConf(UniqObjID:call.5000.35287796.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:39:09:659 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:39:09:660 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:39:09:668 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0) for device 2204. 12:39:09:668 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0) for device 2204. 12:39:09:673 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:39:09:673 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:09:673 CTIOS1-ctios Trace: >>CG:[call.5000.35288166]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288166 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2000 HldgDevID:2000 MsgID:eCallHeldEvent DvrKey:call.5000.35288166) 12:39:09:673 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0). 12:39:09:673 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:39:09:673 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eHold),Msk(0) 12:39:09:674 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:39:09:674 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]: eCallHeldEvent,Msk(68bf000a) 12:39:09:846 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2279 ANI:30 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1404 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1404 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1775) 12:39:09:846 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][]:eAgentPrecallEvent 12:39:09:851 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:39:09:851 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:09:852 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eReserved),Msk(0) 12:39:09:921 CTIOS1-ctios Trace: >>CG:[call.5000.35288176]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288176 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:30 DNIS:2279 Dialed#:3009 ConnDevID:30 RCallKeyDay:151064 RCallKeyCID:1404 MsgID:eCallBeginEvent DvrKey:call.5000.35288176 ecc:(...) ICMEntUniqID:icm.151064.1404 RCallKeySeq#:2) 12:39:09:921 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288176 12:39:09:921 CTIOS1-ctios Trace: >>CG:[call.5000.35288176]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288176 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:30 AlrtgDevID:(null) CallngDevID:30 CalldDevID:2279 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288176 Trnk#:0 TrnkGrp#:0) 12:39:09:921 CTIOS1-ctios Trace: [call.5000.35288176]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 30. 12:39:09:921 CTIOS1-ctios Trace: CallConnection(30.1) created AgentObject (Device) for DeviceID(30). 12:39:09:921 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:39:09:921 CTIOS1-ctios Trace: Added CallConnection(30.1). 12:39:09:921 CTIOS1-ctios Trace: [call.5000.35288176]::CreateCallConnection(): CallConnection(30.1) created successfully. 12:39:09:922 CTIOS1-ctios Trace: >>CG:[call.5000.35288176]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288176 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:30 AlrtgDevID:2279 CallngDevID:30 CalldDevID:2279 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288176 Trnk#:0 TrnkGrp#:0) 12:39:09:922 CTIOS1-ctios Trace: [call.5000.35288176] Found CallConnection(30.1) for device 30. 12:39:09:922 CTIOS1-ctios Trace: [call.5000.35288176]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2279. 12:39:09:922 CTIOS1-ctios Trace: [call.5000.35288176] CallConnection(30.1) found DeviceID(2279) AgentID(262). 12:39:09:922 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:39:09:922 CTIOS1-ctios Trace: Added CallConnection(30.1). 12:39:09:922 CTIOS1-ctios Trace: [call.5000.35288176]::CreateCallConnection(): CallConnection(30.1) created successfully. 12:39:09:922 CTIOS1-ctios Trace: [call.5000.35288176.2279] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2279), Button Mask(0x683f0001) 12:39:09:922 CTIOS1-ctios Trace: [call.5000.35288176.2279] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:39:09:922 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288176.2279]:eCallBeginEvent 12:39:09:923 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288176.2279]:eButtonEnablementMaskChange,Msk(683f0001) 12:39:09:923 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288176.2279]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:39:09:928 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:39:09:928 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:09:929 CTIOS1-ctios Trace: >>CG:[call.5000.35288176]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288176 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288176 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:30 NewConnDevID:30 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288176 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519549))) 12:39:09:929 CTIOS1-ctios Trace: >>CG:[call.5000.35288176]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288176 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2279 CallngDevID:30 CalldDevID:2279 LstRedirDevID:(null) AnsDevID:2279 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288176 Trnk#:0 TrnkGrp#:0) 12:39:09:929 CTIOS1-ctios Trace: [call.5000.35288176] Found CallConnection(30.1). 12:39:09:929 CTIOS1-ctios Trace: [call.5000.35288176] Found CallConnection(30.1). 12:39:09:929 CTIOS1-ctios Trace: [call.5000.35288176.30] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(30), Button Mask(0xbf01a6) 12:39:09:929 CTIOS1-ctios Trace: [call.5000.35288176.2279] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2279), Button Mask(0x68bf01a6) 12:39:09:929 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eTalking),Msk(0) 12:39:09:929 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288176.2279]:eCallDataUpdateEvent,Msk(683f0001) 12:39:09:929 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288176.2279]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:39:09:929 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288176.2279]:eCallEstablishedEvent,Msk(68bf01a6) 12:39:09:985 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][call.5000.35288176.2279]:eSetCallDataRequest 12:39:09:991 CTIOS1-ctios Trace: >>CG:[call.5000.35288176]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288176 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288176 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:30 NewConnDevID:30 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288176 ecc:(...)) 12:39:09:991 CTIOS1-ctios Trace: >>CG:[call.5000.35288176.2279]:eSetCallDataConf(UniqObjID:call.5000.35288176.2279 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2496-3404) 12:39:09:991 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288176.2279]:eCallDataUpdateEvent,Msk(68bf01a6) 12:39:10:391 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0) for device 2204. 12:39:10:396 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0) for device 2204. 12:39:10:469 CTIOS1-ctios Trace: [call.5000.35288176] Found CallConnection(2279.0) for device 2279. 12:39:10:506 CTIOS1-ctios Trace: [call.5000.35288176] Found CallConnection(2279.0) for device 2279. 12:39:10:608 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0) for device 2204. 12:39:10:609 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0) for device 2204. 12:39:10:617 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:39:10:617 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:10:618 CTIOS1-ctios Trace: >>CG:[call.5000.35288166]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288166 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2000 RetrvDevID:2000 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288166) 12:39:10:618 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0). 12:39:10:618 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf01a6) 12:39:10:618 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eTalking),Msk(0) 12:39:10:618 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:39:10:618 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eCallRetrievedEvent,Msk(68bf01a6) 12:39:10:638 CTIOS1-ctios Trace: ->RCV[BANCOMER29-3684-4108 a=210][call.5000.35288166.2000]:eSetCallDataRequest 12:39:10:643 CTIOS1-ctios Trace: >>CG:[call.5000.35288166.2000]:eSetCallDataConf(UniqObjID:call.5000.35288166.2000 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER29-3684-4108) 12:39:11:110 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.4052.2.0) for device 4051. 12:39:11:110 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.4052.2.0) for device 4051. 12:39:11:117 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287796 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4051.4052.2 HldgDevID:4051 MsgID:eCallHeldEvent DvrKey:call.5000.35287796 HldgDevIDFull:4051.4052.2) 12:39:11:117 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.4052.2.0). 12:39:11:117 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x28bf000a) 12:39:11:117 CTIOS1-ctios Trace: [call.5000.35288171.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:39:11:117 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(28bf000a) 12:39:11:117 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:39:11:117 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]: eCallHeldEvent,Msk(28bf000a) 12:39:11:137 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:39:11:137 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:11:138 CTIOS1-ctios Trace: >>CG:[call.5000.35288171]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288171 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4051 RetrvDevID:4051 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288171) 12:39:11:138 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(4051.0). 12:39:11:138 CTIOS1-ctios Trace: [call.5000.35288171.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf01a6) 12:39:11:138 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x28bf000a) 12:39:11:138 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x28bf000a) 12:39:11:138 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:39:11:138 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:39:11:138 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(28bf000a) 12:39:11:138 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(28bf000a) 12:39:11:138 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eCallRetrievedEvent,Msk(68bf01a6) 12:39:11:145 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(4051.0) for device 4051. 12:39:11:146 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(4051.0) for device 4051. 12:39:11:160 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35288171.4051]:eSetCallDataRequest 12:39:11:165 CTIOS1-ctios Trace: >>CG:[call.5000.35288171.4051]:eSetCallDataConf(UniqObjID:call.5000.35288171.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:39:11:357 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:39:11:366 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0) for device 2204. 12:39:11:560 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:39:11:562 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0) for device 2204. 12:39:13:080 CTIOS1-ctios Trace: [call.5000.35288157] Found CallConnection(2234.0) for device 2234. 12:39:13:080 CTIOS1-ctios Trace: [call.5000.35288157] Found CallConnection(2234.0) for device 2234. 12:39:17:442 CTIOS1-ctios Trace: [call.5000.35287974] Found CallConnection(4009.4010.2.0) for device 4009. 12:39:17:442 CTIOS1-ctios Trace: [call.5000.35287974] Found CallConnection(4009.4010.2.0) for device 4009. 12:39:17:475 CTIOS1-ctios Trace: >>CG:[call.5000.35287974]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287974 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4009.4010.2 RelDevID:4009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287974 RelDevIDFull:4009.4010.2) 12:39:17:475 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:17:475 CTIOS1-ctios Trace: [call.5000.35288042.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:39:17:475 CTIOS1-ctios Trace: Removed CallConnection(4009.4010.2.0). 12:39:17:475 CTIOS1-ctios Trace: [call.5000.35288042.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:39:17:476 CTIOS1-ctios Trace: >>CG:[call.5000.35287974]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287974 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8777725050 RelDevID:8777725050 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287974) 12:39:17:476 CTIOS1-ctios Trace: >>CG:[call.5000.35287974]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287974 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8777725050 MsgID:eCallClearedEvent DvrKey:call.5000.35287974) 12:39:17:476 CTIOS1-ctios Trace: >>CG:[call.5000.35287974]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287974 ConnDevIDTyp:1 ConnDevID:8777725050 MsgID:eCallEndEvent DvrKey:call.5000.35287974) 12:39:17:476 CTIOS1-ctios Trace: Removed CallConnection(8777725050.1). 12:39:17:476 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287974 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:39:17:735 CTIOS1-ctios Trace: >>CG:[call.5000.35288157]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288157 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2234 RelDevID:2234 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288157) 12:39:17:735 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:17:736 CTIOS1-ctios Trace: >>CG:[call.5000.35288157]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288157 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:99215 RelDevID:99215 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288157) 12:39:17:736 CTIOS1-ctios Trace: >>CG:[call.5000.35288157]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288157 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:99215 MsgID:eCallClearedEvent DvrKey:call.5000.35288157) 12:39:17:736 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288157.2234]:eCallConnectionClearedEvent,Msk(3c0000) 12:39:17:736 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288157.2234]:eCallConnectionClearedEvent,Msk(3c0000) 12:39:17:736 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288157.2234]:eCallClearedEvent,Msk(3c0000) 12:39:17:739 CTIOS1-ctios Trace: >>CG:[call.5000.35288157]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288157 ConnDevIDTyp:1 ConnDevID:99215 MsgID:eCallEndEvent DvrKey:call.5000.35288157) 12:39:17:739 CTIOS1-ctios Trace: Removed CallConnection(99215.1). 12:39:17:739 CTIOS1-ctios Trace: Removed CallConnection(2234.0). 12:39:17:739 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288157 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:39:17:739 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:1) 12:39:17:739 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:39:17:740 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288157.2234]:eCallEndEvent 12:39:17:741 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:39:18:392 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:39:18:392 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:18:392 CTIOS1-ctios Trace: >>CG:[call.5000.35288042]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288042 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4009 RetrvDevID:4009 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288042) 12:39:18:392 CTIOS1-ctios Trace: [call.5000.35288042] Found CallConnection(4009.0). 12:39:18:393 CTIOS1-ctios Trace: [call.5000.35288042.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:39:18:398 CTIOS1-ctios Trace: [call.5000.35288042] Found CallConnection(4009.0) for device 4009. 12:39:18:399 CTIOS1-ctios Trace: [call.5000.35288042] Found CallConnection(4009.0) for device 4009. 12:39:19:144 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:39:19:144 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0) for device 4105. 12:39:19:162 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:39:19:162 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:19:162 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4105 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288038) 12:39:19:162 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0). 12:39:19:162 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c0008) 12:39:19:162 CTIOS1-ctios Trace: [call.5000.16788677.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c0008) 12:39:19:327 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0) for device 2306. 12:39:19:327 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0) for device 2306. 12:39:19:343 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:39:19:343 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:19:343 CTIOS1-ctios Trace: >>CG:[call.5000.16788677]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788677 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4105 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.16788677) 12:39:19:343 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0). 12:39:19:343 CTIOS1-ctios Trace: [call.5000.16788677.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1a40) 12:39:19:343 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1a40) 12:39:19:343 CTIOS1-ctios Trace: [call.5000.35288038.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1a40) 12:39:20:055 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0) for device 4105. 12:39:20:055 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0) for device 4105. 12:39:20:058 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0) for device 2306. 12:39:20:064 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0) for device 2306. 12:39:20:374 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0) for device 4105. 12:39:20:376 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0) for device 4105. 12:39:20:378 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0) for device 2306. 12:39:20:379 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0) for device 2306. 12:39:20:448 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288038 NumParties:4 SecDevIDTyp:0 SecCID:16788677 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:2464652500 SecDevID:4105 TfrgDevID:4105 TfrdDevID:2306 MsgID:eCallTransferredEvent DvrKey:call.5000.35288038ConnectedParty[1]:(ConnPtyCID:35288038 ConnPtyDevIDTyp:1 ConnPtyDevID:2464652500) ConnectedParty[2]:(ConnPtyCID:35288038 ConnPtyDevIDTyp:1 ConnPtyDevID:3009) ConnectedParty[3]:(ConnPtyCID:35288038 ConnPtyDevIDTyp:1 ConnPtyDevID:2306) ConnectedParty[4]:(ConnPtyCID:35288038 ConnPtyDevIDTyp:1 ConnPtyDevID:2306)) 12:39:20:448 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0). 12:39:20:449 CTIOS1-ctios Trace: >>CG:[call.5000.16788677]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288038 NumParties:4 SecDevIDTyp:0 SecCID:16788677 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:2464652500 SecDevID:4105 TfrgDevID:4105 TfrdDevID:2306 MsgID:eCallTransferredEvent DvrKey:call.5000.16788677ConnectedParty[1]:(ConnPtyCID:35288038 ConnPtyDevIDTyp:1 ConnPtyDevID:2464652500) ConnectedParty[2]:(ConnPtyCID:35288038 ConnPtyDevIDTyp:1 ConnPtyDevID:3009) ConnectedParty[3]:(ConnPtyCID:35288038 ConnPtyDevIDTyp:1 ConnPtyDevID:2306) ConnectedParty[4]:(ConnPtyCID:35288038 ConnPtyDevIDTyp:1 ConnPtyDevID:2306)) 12:39:20:449 CTIOS1-ctios Trace: [call.5000.16788677]::FindTransferCommonDeviceID Found Transferring Device [4105] on both [call.5000.35288038] and [call.5000.16788677]. 12:39:20:449 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0). 12:39:20:449 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0). 12:39:20:449 CTIOS1-ctios Trace: [call.5000.35288038] Found CallConnection(4105.0). 12:39:20:449 CTIOS1-ctios Trace: Removed CallConnection(4105.0). 12:39:20:449 CTIOS1-ctios Trace: [call.5000.16788677] Found CallConnection(4105.0). 12:39:20:450 CTIOS1-ctios Trace: Removed CallConnection(4105.0). 12:39:20:450 CTIOS1-ctios Trace: Added CallConnection(2464652500.1). 12:39:20:450 CTIOS1-ctios Trace: [call.5000.16788677] Moved CallConnection[2464652500.1] from [call.5000.35288038] to [call.5000.16788677]. 12:39:20:450 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:1 ConnDevID:2464652500 MsgID:eCallEndEvent DvrKey:call.5000.35288038) 12:39:20:450 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288038 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:39:20:450 CTIOS1-ctios Trace: >>CG:[call.5000.16788677]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788677 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35288038 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4105 NewConnDevID:3009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788677) 12:39:20:451 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288038 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35288038 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3009 NewConnDevID:2464652500 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288038) 12:39:20:451 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288038 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35288038 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2464652500 DNIS:4105 ConnDevID:2464652500 NewConnDevID:2464652500 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288038 ecc:(...)) 12:39:20:454 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:1) 12:39:20:454 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:39:20:454 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288038) 12:39:20:455 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:2306 RelDevID:2306 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288038) 12:39:20:455 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:2306 RelDevID:2306 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288038) 12:39:20:455 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:2464652500 RelDevID:2464652500 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288038) 12:39:20:455 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35288038) 12:39:20:455 CTIOS1-ctios Trace: >>CG:[call.5000.35288038]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288038 ConnDevIDTyp:1 ConnDevID:2464652500 MsgID:eCallEndEvent DvrKey:call.5000.35288038) 12:39:20:456 CTIOS1-ctios Trace: Removed CallConnection(2464652500.1). 12:39:20:456 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288038 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:39:21:130 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0) for device 2306. 12:39:21:341 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0) for device 2306. 12:39:21:350 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287874 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35287874 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9988877912 NewConnDevID:9988877912 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287874 ecc:(...)) 12:39:25:646 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2207 ANI:99215 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1408 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1408 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1779) 12:39:25:646 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][]:eAgentPrecallEvent 12:39:25:651 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:0) 12:39:25:651 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:25:652 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eReserved),Msk(0) 12:39:25:725 CTIOS1-ctios Trace: >>CG:[call.5000.35288187]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288187 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:99215 DNIS:2207 Dialed#:3009 ConnDevID:99215 RCallKeyDay:151064 RCallKeyCID:1408 MsgID:eCallBeginEvent DvrKey:call.5000.35288187 ecc:(...) ICMEntUniqID:icm.151064.1408 RCallKeySeq#:2) 12:39:25:725 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288187 12:39:25:725 CTIOS1-ctios Trace: >>CG:[call.5000.35288187]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288187 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:99215 AlrtgDevID:(null) CallngDevID:99215 CalldDevID:2207 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288187 Trnk#:0 TrnkGrp#:0) 12:39:25:725 CTIOS1-ctios Trace: [call.5000.35288187]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 99215. 12:39:25:725 CTIOS1-ctios Trace: CallConnection(99215.1) created AgentObject (Device) for DeviceID(99215). 12:39:25:725 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:39:25:725 CTIOS1-ctios Trace: Added CallConnection(99215.1). 12:39:25:725 CTIOS1-ctios Trace: [call.5000.35288187]::CreateCallConnection(): CallConnection(99215.1) created successfully. 12:39:25:726 CTIOS1-ctios Trace: >>CG:[call.5000.35288187]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288187 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:99215 AlrtgDevID:2207 CallngDevID:99215 CalldDevID:2207 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288187 Trnk#:0 TrnkGrp#:0) 12:39:25:726 CTIOS1-ctios Trace: [call.5000.35288187] Found CallConnection(99215.1) for device 99215. 12:39:25:726 CTIOS1-ctios Trace: [call.5000.35288187]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2207. 12:39:25:726 CTIOS1-ctios Trace: [call.5000.35288187] CallConnection(99215.1) found DeviceID(2207) AgentID(344). 12:39:25:726 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:39:25:726 CTIOS1-ctios Trace: Added CallConnection(99215.1). 12:39:25:726 CTIOS1-ctios Trace: [call.5000.35288187]::CreateCallConnection(): CallConnection(99215.1) created successfully. 12:39:25:726 CTIOS1-ctios Trace: [call.5000.35288187.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x683f0001) 12:39:25:726 CTIOS1-ctios Trace: [call.5000.35288187.2207] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:39:25:727 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288187.2207]:eCallBeginEvent 12:39:25:727 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288187.2207]:eButtonEnablementMaskChange,Msk(683f0001) 12:39:25:727 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288187.2207]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:39:25:730 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:0) 12:39:25:730 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:25:730 CTIOS1-ctios Trace: >>CG:[call.5000.35288187]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288187 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288187 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:99215 NewConnDevID:99215 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288187 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519565))) 12:39:25:731 CTIOS1-ctios Trace: >>CG:[call.5000.35288187]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288187 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2207 CallngDevID:99215 CalldDevID:2207 LstRedirDevID:(null) AnsDevID:2207 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288187 Trnk#:0 TrnkGrp#:0) 12:39:25:731 CTIOS1-ctios Trace: [call.5000.35288187] Found CallConnection(99215.1). 12:39:25:731 CTIOS1-ctios Trace: [call.5000.35288187] Found CallConnection(99215.1). 12:39:25:731 CTIOS1-ctios Trace: [call.5000.35288187.99215] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(99215), Button Mask(0xbf01a6) 12:39:25:731 CTIOS1-ctios Trace: [call.5000.35288187.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x68bf01a6) 12:39:25:731 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eTalking),Msk(0) 12:39:25:731 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288187.2207]:eCallDataUpdateEvent,Msk(683f0001) 12:39:25:731 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288187.2207]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:39:25:731 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288187.2207]:eCallEstablishedEvent,Msk(68bf01a6) 12:39:25:800 CTIOS1-ctios Trace: ->RCV[BANCOMER23-3700-3960 a=344][call.5000.35288187.2207]:eSetCallDataRequest 12:39:25:806 CTIOS1-ctios Trace: >>CG:[call.5000.35288187]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288187 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288187 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:99215 NewConnDevID:99215 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288187 ecc:(...)) 12:39:25:807 CTIOS1-ctios Trace: >>CG:[call.5000.35288187.2207]:eSetCallDataConf(UniqObjID:call.5000.35288187.2207 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER23-3700-3960) 12:39:25:807 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288187.2207]:eCallDataUpdateEvent,Msk(68bf01a6) 12:39:26:270 CTIOS1-ctios Trace: [call.5000.35288187] Found CallConnection(2207.0) for device 2207. 12:39:26:279 CTIOS1-ctios Trace: [call.5000.35288187] Found CallConnection(2207.0) for device 2207. 12:39:27:900 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4105 ANI:8717203267 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1410 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1410 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1781) 12:39:27:903 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:39:27:903 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:28:020 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288190 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8717203267 DNIS:4105 Dialed#:3021 ConnDevID:8717203267 RCallKeyDay:151064 RCallKeyCID:1410 MsgID:eCallBeginEvent DvrKey:call.5000.35288190 ecc:(...) ICMEntUniqID:icm.151064.1410 RCallKeySeq#:2) 12:39:28:020 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288190 12:39:28:021 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8717203267 AlrtgDevID:(null) CallngDevID:8717203267 CalldDevID:4105 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288190 Trnk#:0 TrnkGrp#:0) 12:39:28:021 CTIOS1-ctios Trace: [call.5000.35288190]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8717203267. 12:39:28:021 CTIOS1-ctios Trace: CallConnection(8717203267.1) created AgentObject (Device) for DeviceID(8717203267). 12:39:28:021 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:39:28:021 CTIOS1-ctios Trace: Added CallConnection(8717203267.1). 12:39:28:021 CTIOS1-ctios Trace: [call.5000.35288190]::CreateCallConnection(): CallConnection(8717203267.1) created successfully. 12:39:28:022 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8717203267 AlrtgDevID:4105 CallngDevID:8717203267 CalldDevID:4105 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288190 Trnk#:0 TrnkGrp#:0) 12:39:28:022 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(8717203267.1) for device 8717203267. 12:39:28:022 CTIOS1-ctios Trace: [call.5000.35288190]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4105. 12:39:28:022 CTIOS1-ctios Trace: [call.5000.35288190] CallConnection(8717203267.1) found DeviceID(4105) AgentID(435). 12:39:28:022 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:39:28:022 CTIOS1-ctios Trace: Added CallConnection(8717203267.1). 12:39:28:022 CTIOS1-ctios Trace: [call.5000.35288190]::CreateCallConnection(): CallConnection(8717203267.1) created successfully. 12:39:28:022 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:39:28:022 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:39:28:104 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:39:28:104 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:28:104 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288190 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288190 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8717203267 NewConnDevID:8717203267 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288190 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519567))) 12:39:28:105 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4105 CallngDevID:8717203267 CalldDevID:4105 LstRedirDevID:(null) AnsDevID:4105 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288190 Trnk#:0 TrnkGrp#:0) 12:39:28:105 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(8717203267.1). 12:39:28:105 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(8717203267.1). 12:39:28:105 CTIOS1-ctios Trace: [call.5000.35288190.8717203267] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8717203267), Button Mask(0xbf01a6) 12:39:28:105 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:39:28:143 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.0) for device 4105. 12:39:28:143 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.0) for device 4105. 12:39:28:153 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288190 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288190 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8717203267 NewConnDevID:8717203267 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288190 ecc:(...)) 12:39:29:903 CTIOS1-ctios Trace: >>CG:[agent.5000.291]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2063 AGID:291 AGInstr:2063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.291 AGAvailStatus:1) 12:39:29:903 CTIOS1-ctios Trace: [agent.5000.291] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:29:903 CTIOS1-ctios Trace: >>CG:[call.5000.35288193]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288193 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2063 MsgID:eCallBeginEvent DvrKey:call.5000.35288193 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519569))) 12:39:29:903 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288193 12:39:29:903 CTIOS1-ctios Trace: >>CG:[call.5000.35288193]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288193 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2063 CallngDevID:2063 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288193) 12:39:29:903 CTIOS1-ctios Trace: [call.5000.35288193] CallConnection(2063.0) found DeviceID(2063) AgentID(291). 12:39:29:903 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:39:29:904 CTIOS1-ctios Trace: Added CallConnection(2063.0). 12:39:29:904 CTIOS1-ctios Trace: [call.5000.35288193]::CreateCallConnection(): CallConnection(2063.0) created successfully. 12:39:29:904 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:39:29:904 CTIOS1-ctios Trace: [call.5000.35288193.2063] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2063), Button Mask(0x68bf0002) 12:39:29:904 CTIOS1-ctios Trace: >>CG:[agent.5000.291]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5137 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2063 AGID:291 AGInstr:2063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.291 AGAvailStatus:0) 12:39:29:904 CTIOS1-ctios Trace: [agent.5000.291] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:29:904 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][agent.5000.291]:eAgentStateEvent(eTalking),Msk(0) 12:39:29:904 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288193.2063]:eButtonEnablementMaskChange,Msk(68bf0002) 12:39:29:904 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288193.2063]:eCallBeginEvent,Msk(68bf0002) 12:39:29:905 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288193.2063]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:39:29:905 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][agent.5000.291]:eAgentStateEvent(eTalking),Msk(0) 12:39:30:105 CTIOS1-ctios Trace: >>CG:[call.5000.35288193]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288193 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288193 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:999082 ConnDevID:2063 NewConnDevID:2063 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288193) 12:39:30:105 CTIOS1-ctios Trace: >>CG:[call.5000.35288193]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288193 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2063 CallngDevID:2063 CalldDevID:999082 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288193) 12:39:30:105 CTIOS1-ctios Trace: [call.5000.35288193] Found CallConnection(2063.0) for device 2063. 12:39:30:105 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288193.2063]:eCallDataUpdateEvent,Msk(68bf0002) 12:39:30:105 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288193.2063]:eCallOriginatedEvent,Msk(68bf0002) 12:39:30:342 CTIOS1-ctios Trace: >>CG:[call.5000.35288193]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288193 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288193 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2063 NewConnDevID:2063 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288193) 12:39:30:342 CTIOS1-ctios Trace: >>CG:[call.5000.35288193]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288193 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:999082 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288193 Trnk#:0 TrnkGrp#:0) 12:39:30:342 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288193.2063]:eCallDataUpdateEvent,Msk(68bf0002) 12:39:30:342 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288193.2063]:eCallReachedNetworkEvent,Msk(68bf0002) 12:39:30:796 CTIOS1-ctios Trace: [call.5000.35288193] Found CallConnection(2063.0) for device 2063. 12:39:30:843 CTIOS1-ctios Trace: [call.5000.35288193] Found CallConnection(2063.0) for device 2063. 12:39:36:022 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2297 ANI:2725 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1409 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1409 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1780) 12:39:36:027 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:0) 12:39:36:027 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:36:095 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288194 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2725 DNIS:2297 Dialed#:3009 ConnDevID:2725 RCallKeyDay:151064 RCallKeyCID:1409 MsgID:eCallBeginEvent DvrKey:call.5000.35288194 ecc:(...) ICMEntUniqID:icm.151064.1409 RCallKeySeq#:2) 12:39:36:096 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288194 12:39:36:096 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288194 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2725 AlrtgDevID:(null) CallngDevID:2725 CalldDevID:2297 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288194 Trnk#:0 TrnkGrp#:0) 12:39:36:096 CTIOS1-ctios Trace: [call.5000.35288194]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2725. 12:39:36:096 CTIOS1-ctios Trace: CallConnection(2725.1) created AgentObject (Device) for DeviceID(2725). 12:39:36:096 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:39:36:096 CTIOS1-ctios Trace: Added CallConnection(2725.1). 12:39:36:096 CTIOS1-ctios Trace: [call.5000.35288194]::CreateCallConnection(): CallConnection(2725.1) created successfully. 12:39:36:097 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288194 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2725 AlrtgDevID:2297 CallngDevID:2725 CalldDevID:2297 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288194 Trnk#:0 TrnkGrp#:0) 12:39:36:097 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2725.1) for device 2725. 12:39:36:097 CTIOS1-ctios Trace: [call.5000.35288194]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2297. 12:39:36:097 CTIOS1-ctios Trace: [call.5000.35288194] CallConnection(2725.1) found DeviceID(2297) AgentID(334). 12:39:36:097 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:39:36:097 CTIOS1-ctios Trace: Added CallConnection(2725.1). 12:39:36:097 CTIOS1-ctios Trace: [call.5000.35288194]::CreateCallConnection(): CallConnection(2725.1) created successfully. 12:39:36:097 CTIOS1-ctios Trace: [call.5000.35288194.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x203f0001) 12:39:36:097 CTIOS1-ctios Trace: [call.5000.35288194.2297] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:39:36:101 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:0) 12:39:36:101 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:36:101 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288194 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288194 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2725 NewConnDevID:2725 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288194 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519575))) 12:39:36:102 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288194 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2297 CallngDevID:2725 CalldDevID:2297 LstRedirDevID:(null) AnsDevID:2297 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288194 Trnk#:0 TrnkGrp#:0) 12:39:36:102 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2725.1). 12:39:36:102 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2725.1). 12:39:36:102 CTIOS1-ctios Trace: [call.5000.35288194.2725] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2725), Button Mask(0xbf01a6) 12:39:36:102 CTIOS1-ctios Trace: [call.5000.35288194.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x20bf01a6) 12:39:36:178 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288194 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288194 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2725 NewConnDevID:2725 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288194 ecc:(...)) 12:39:36:650 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2297.0) for device 2297. 12:39:36:657 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2297.0) for device 2297. 12:39:46:358 CTIOS1-ctios Trace: >>CG:[call.5000.35288193]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288193 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:99082 CallngDevID:2063 CalldDevID:999082 LstRedirDevID:(null) AnsDevID:99082 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288193 Trnk#:0 TrnkGrp#:0) 12:39:46:358 CTIOS1-ctios Trace: [call.5000.35288193] Found CallConnection(2063.0). 12:39:46:358 CTIOS1-ctios Trace: [call.5000.35288193.2063] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2063), Button Mask(0x68bf01a6) 12:39:46:358 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288193.2063]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:39:46:358 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288193.2063]:eCallEstablishedEvent,Msk(68bf01a6) 12:39:46:369 CTIOS1-ctios Trace: ->RCV[BANCOMER58-2892-2180 a=291][call.5000.35288193.2063]:eSetCallDataRequest 12:39:46:375 CTIOS1-ctios Trace: >>CG:[call.5000.35288193]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288193 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288193 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2063 NewConnDevID:2063 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288193) 12:39:46:375 CTIOS1-ctios Trace: >>CG:[call.5000.35288193.2063]:eSetCallDataConf(UniqObjID:call.5000.35288193.2063 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER58-2892-2180) 12:39:46:375 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288193.2063]:eCallDataUpdateEvent,Msk(68bf01a6) 12:39:46:656 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(4051.0) for device 4051. 12:39:46:657 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(4051.0) for device 4051. 12:39:46:672 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:39:46:672 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:39:46:672 CTIOS1-ctios Trace: >>CG:[call.5000.35288171]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288171 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4051 HldgDevID:4051 MsgID:eCallHeldEvent DvrKey:call.5000.35288171) 12:39:46:672 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(4051.0). 12:39:46:672 CTIOS1-ctios Trace: [call.5000.35288171.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:39:46:672 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x28bf000a) 12:39:46:673 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eHold),Msk(0) 12:39:46:673 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:39:46:673 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(28bf000a) 12:39:46:673 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]: eCallHeldEvent,Msk(68bf000a) 12:39:46:850 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287796 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4051.4052.2 RetrvDevID:4051 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287796 RetrvDevIDFull:4051.4052.2) 12:39:46:850 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.4052.2.0). 12:39:46:850 CTIOS1-ctios Trace: [call.5000.35287796.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x28bf01a6) 12:39:46:850 CTIOS1-ctios Trace: [call.5000.35288171.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:39:46:850 CTIOS1-ctios Trace: [call.5000.35288171.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:39:46:851 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:39:46:851 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:39:46:851 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:39:46:851 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eCallRetrievedEvent,Msk(28bf01a6) 12:39:46:852 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.4052.2.0) for device 4051. 12:39:46:852 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.4052.2.0) for device 4051. 12:39:46:867 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35287796.4051]:eSetCallDataRequest 12:39:46:872 CTIOS1-ctios Trace: >>CG:[call.5000.35287796.4051]:eSetCallDataConf(UniqObjID:call.5000.35287796.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:39:49:069 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][call.5000.35288110.2240]:eSetCallDataRequest 12:39:49:075 CTIOS1-ctios Trace: >>CG:[call.5000.35288110]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288110 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288110 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5526228069 NewConnDevID:5526228069 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288110 ecc:(...)) 12:39:49:075 CTIOS1-ctios Trace: >>CG:[call.5000.35288110.2240]:eSetCallDataConf(UniqObjID:call.5000.35288110.2240 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER53-4112-2404) 12:39:49:076 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288110.2240]:eCallDataUpdateEvent,Msk(48bf01a6) 12:39:49:160 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35287926.2090]:eSingleStepTransferRequest 12:39:49:178 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287926 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287926 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:15238 NewConnDevID:15238 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287926 ecc:(...)) 12:39:49:179 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallDataUpdateEvent,Msk(70bf01a6) 12:39:49:195 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.0) for device 2090. 12:39:49:196 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.0) for device 2090. 12:39:49:196 CTIOS1-ctios Trace: >>CG:[call.5000.35287926.2090]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35287926.2090 MsgID:eTransferCallConf TgtCILClntID:BANCOMER42-4080-4108) 12:39:49:196 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eTransferCallConf,Msk(70bf01a6) 12:39:49:198 CTIOS1-ctios Trace: >>CG:[call.5000.2130706779]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706779 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:15238 DNIS:3000 CallrEntrDig:3000 ConnDevID:2090 RCallKeyDay:151064 RCallKeyCID:1366 MsgID:eCallBeginEvent DvrKey:call.5000.2130706779 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519020)) ICMEntUniqID:icm.151064.1366 RCallKeySeq#:5) 12:39:49:198 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706779 12:39:49:198 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287926 NumParties:1 SecDevIDTyp:0 SecCID:2130706779 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:15238 SecDevID:2090 TfrgDevID:2090 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35287926ConnectedParty[1]:(ConnPtyCID:35287926 ConnPtyDevIDTyp:1 ConnPtyDevID:15238)) 12:39:49:198 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.0). 12:39:49:198 CTIOS1-ctios Trace: >>CG:[call.5000.2130706779]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287926 NumParties:1 SecDevIDTyp:0 SecCID:2130706779 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:15238 SecDevID:2090 TfrgDevID:2090 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706779ConnectedParty[1]:(ConnPtyCID:35287926 ConnPtyDevIDTyp:1 ConnPtyDevID:15238)) 12:39:49:198 CTIOS1-ctios Trace: [call.5000.2130706779]::FindTransferCommonDeviceID Calls [call.5000.35287926] and [call.5000.2130706779] do not appear to have a common Device. Tranferring Device [2090] is set as common device 12:39:49:198 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.0). 12:39:49:199 CTIOS1-ctios Trace: [call.5000.35287926] Found CallConnection(2090.0). 12:39:49:199 CTIOS1-ctios Trace: Removed CallConnection(2090.0). 12:39:49:199 CTIOS1-ctios Trace: Added CallConnection(15238.1). 12:39:49:199 CTIOS1-ctios Trace: [call.5000.2130706779] Moved CallConnection[15238.1] from [call.5000.35287926] to [call.5000.2130706779]. 12:39:49:199 CTIOS1-ctios Trace: >>CG:[call.5000.2130706779]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706779 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706779 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090 NewConnDevID:15238 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706779) 12:39:49:199 CTIOS1-ctios Trace: >>CG:[call.5000.2130706779]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706779 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:15238 RelDevID:15238 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706779) 12:39:49:199 CTIOS1-ctios Trace: >>CG:[call.5000.2130706779]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706779 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2090 MsgID:eCallClearedEvent DvrKey:call.5000.2130706779) 12:39:49:199 CTIOS1-ctios Trace: >>CG:[call.5000.2130706779]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706779 ConnDevIDTyp:1 ConnDevID:15238 MsgID:eCallEndEvent DvrKey:call.5000.2130706779) 12:39:49:199 CTIOS1-ctios Trace: Removed CallConnection(15238.1). 12:39:49:199 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706779 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:39:49:199 CTIOS1-ctios Trace: >>CG:[call.5000.35287926]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287926 ConnDevIDTyp:1 ConnDevID:15238 MsgID:eCallEndEvent DvrKey:call.5000.35287926) 12:39:49:199 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287926 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:39:49:199 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:1) 12:39:49:199 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:39:49:200 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallTransferredEvent,Msk(70bf01a6) 12:39:49:200 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallTransferredEvent,Msk(70bf01a6) 12:39:49:200 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35287926.2090]:eCallEndEvent 12:39:49:200 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:40:03:635 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][call.5000.35288110.2240]:eSingleStepTransferRequest 12:40:03:654 CTIOS1-ctios Trace: >>CG:[call.5000.35288110]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288110 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288110 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5526228069 NewConnDevID:5526228069 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288110 ecc:(...)) 12:40:03:654 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288110.2240]:eCallDataUpdateEvent,Msk(48bf01a6) 12:40:03:680 CTIOS1-ctios Trace: [call.5000.35288110] Found CallConnection(2240.0) for device 2240. 12:40:03:681 CTIOS1-ctios Trace: [call.5000.35288110] Found CallConnection(2240.0) for device 2240. 12:40:03:685 CTIOS1-ctios Trace: >>CG:[call.5000.35288110.2240]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35288110.2240 MsgID:eTransferCallConf TgtCILClntID:BANCOMER53-4112-2404) 12:40:03:686 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288110.2240]:eTransferCallConf,Msk(48bf01a6) 12:40:03:687 CTIOS1-ctios Trace: >>CG:[call.5000.2130706780]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706780 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5526228069 DNIS:3000 CallrEntrDig:3000 ConnDevID:2240 RCallKeyDay:151064 RCallKeyCID:1396 MsgID:eCallBeginEvent DvrKey:call.5000.2130706780 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519421)) ICMEntUniqID:icm.151064.1396 RCallKeySeq#:3) 12:40:03:687 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706780 12:40:03:687 CTIOS1-ctios Trace: >>CG:[call.5000.35288110]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288110 NumParties:1 SecDevIDTyp:0 SecCID:2130706780 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:5526228069 SecDevID:2240 TfrgDevID:2240 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35288110ConnectedParty[1]:(ConnPtyCID:35288110 ConnPtyDevIDTyp:1 ConnPtyDevID:5526228069)) 12:40:03:687 CTIOS1-ctios Trace: [call.5000.35288110] Found CallConnection(2240.0). 12:40:03:687 CTIOS1-ctios Trace: >>CG:[call.5000.2130706780]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288110 NumParties:1 SecDevIDTyp:0 SecCID:2130706780 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:5526228069 SecDevID:2240 TfrgDevID:2240 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706780ConnectedParty[1]:(ConnPtyCID:35288110 ConnPtyDevIDTyp:1 ConnPtyDevID:5526228069)) 12:40:03:687 CTIOS1-ctios Trace: [call.5000.2130706780]::FindTransferCommonDeviceID Calls [call.5000.35288110] and [call.5000.2130706780] do not appear to have a common Device. Tranferring Device [2240] is set as common device 12:40:03:687 CTIOS1-ctios Trace: [call.5000.35288110] Found CallConnection(2240.0). 12:40:03:687 CTIOS1-ctios Trace: [call.5000.35288110] Found CallConnection(2240.0). 12:40:03:687 CTIOS1-ctios Trace: Removed CallConnection(2240.0). 12:40:03:687 CTIOS1-ctios Trace: Added CallConnection(5526228069.1). 12:40:03:687 CTIOS1-ctios Trace: [call.5000.2130706780] Moved CallConnection[5526228069.1] from [call.5000.35288110] to [call.5000.2130706780]. 12:40:03:688 CTIOS1-ctios Trace: >>CG:[call.5000.2130706780]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706780 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706780 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2240 NewConnDevID:5526228069 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706780) 12:40:03:688 CTIOS1-ctios Trace: >>CG:[call.5000.2130706780]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706780 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:5526228069 RelDevID:5526228069 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706780) 12:40:03:688 CTIOS1-ctios Trace: >>CG:[call.5000.2130706780]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706780 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2240 MsgID:eCallClearedEvent DvrKey:call.5000.2130706780) 12:40:03:688 CTIOS1-ctios Trace: >>CG:[call.5000.2130706780]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706780 ConnDevIDTyp:1 ConnDevID:5526228069 MsgID:eCallEndEvent DvrKey:call.5000.2130706780) 12:40:03:688 CTIOS1-ctios Trace: Removed CallConnection(5526228069.1). 12:40:03:688 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706780 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:40:03:688 CTIOS1-ctios Trace: >>CG:[call.5000.35288110]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288110 ConnDevIDTyp:1 ConnDevID:5526228069 MsgID:eCallEndEvent DvrKey:call.5000.35288110) 12:40:03:688 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288110 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:40:03:688 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:0) 12:40:03:688 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:40:03:689 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288110.2240]:eCallTransferredEvent,Msk(48bf01a6) 12:40:03:689 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288110.2240]:eCallTransferredEvent,Msk(48bf01a6) 12:40:03:689 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288110.2240]:eCallEndEvent 12:40:03:689 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:40:05:472 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288098 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35288098 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3338825858 NewConnDevID:3338825858 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288098 ecc:(...)) 12:40:06:536 CTIOS1-ctios Trace: [call.5000.35287474] Found CallConnection(2303.0) for device 2303. 12:40:06:537 CTIOS1-ctios Trace: [call.5000.35287474] Found CallConnection(2303.0) for device 2303. 12:40:06:550 CTIOS1-ctios Trace: >>CG:[agent.5000.346]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5172 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2303 AGID:346 AGInstr:2303 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.346 AGAvailStatus:0) 12:40:06:550 CTIOS1-ctios Trace: [agent.5000.346] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:06:550 CTIOS1-ctios Trace: >>CG:[call.5000.35287474]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287474 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2303 HldgDevID:2303 MsgID:eCallHeldEvent DvrKey:call.5000.35287474) 12:40:06:550 CTIOS1-ctios Trace: [call.5000.35287474] Found CallConnection(2303.0). 12:40:06:550 CTIOS1-ctios Trace: [call.5000.35287474.2303] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x68bf000a) 12:40:06:551 CTIOS1-ctios Trace: >>CG:[agent.5000.346]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5172 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2303 AGID:346 AGInstr:2303 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.346 AGAvailStatus:0) 12:40:06:551 CTIOS1-ctios Trace: [agent.5000.346] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:06:551 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288201 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2303 RCallKeyDay:151064 RCallKeyCID:1295 MsgID:eCallBeginEvent DvrKey:call.5000.35288201 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518005)) ICMEntUniqID:icm.151064.1295 RCallKeySeq#:3) 12:40:06:551 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288201 12:40:06:551 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288201 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:190 SGID:5057 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2303 CallngDevID:2303 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288201 COCConnCID:35287474 COCCallConnDevIDTyp:0 COCCallConnDevID:2303) 12:40:06:551 CTIOS1-ctios Trace: [call.5000.35288201] CallConnection(2303.0) found DeviceID(2303) AgentID(346). 12:40:06:551 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:40:06:551 CTIOS1-ctios Trace: Added CallConnection(2303.0). 12:40:06:551 CTIOS1-ctios Trace: [call.5000.35288201]::CreateCallConnection(): CallConnection(2303.0) created successfully. 12:40:06:551 CTIOS1-ctios Trace: [call.5000.35288201.2303] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x683c1000) 12:40:06:551 CTIOS1-ctios Trace: [call.5000.35287474.2303] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x683c1000) 12:40:06:552 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][agent.5000.346]:eAgentStateEvent(eHold),Msk(0) 12:40:06:552 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eButtonEnablementMaskChange,Msk(68bf000a) 12:40:06:552 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]: eCallHeldEvent,Msk(68bf000a) 12:40:06:552 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][agent.5000.346]:eAgentStateEvent(eTalking),Msk(0) 12:40:06:552 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]:eButtonEnablementMaskChange,Msk(683c1000) 12:40:06:552 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eButtonEnablementMaskChange,Msk(683c1000) 12:40:06:552 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]:eCallBeginEvent,Msk(683c1000) 12:40:06:552 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]:eCallServiceInitiatedEvent,Msk(683c1000) 12:40:08:018 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288201 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35288201 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3010 ConnDevID:2303 NewConnDevID:2303 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288201 ecc:(...)) 12:40:08:019 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288201 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2303 CallngDevID:2303 CalldDevID:3010 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288201) 12:40:08:019 CTIOS1-ctios Trace: [call.5000.35288201] Found CallConnection(2303.0) for device 2303. 12:40:08:019 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]:eCallDataUpdateEvent,Msk(683c1000) 12:40:08:019 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]:eCallOriginatedEvent,Msk(683c1000) 12:40:08:062 CTIOS1-ctios Trace: [call.5000.35288201] Found CallConnection(2303.0) for device 2303. 12:40:08:066 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288201 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288201 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2303 NewConnDevID:2303 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288201 ecc:(...)) 12:40:08:066 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288201 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3010 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288201 Trnk#:0 TrnkGrp#:0) 12:40:08:067 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]:eCallDataUpdateEvent,Msk(683c1000) 12:40:08:067 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]:eCallReachedNetworkEvent,Msk(683c1000) 12:40:08:068 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288201 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288201 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2303 NewConnDevID:2303 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288201 ecc:(...)) 12:40:08:068 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288201 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3010 CallngDevID:2303 CalldDevID:3010 LstRedirDevID:(null) AnsDevID:3010 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288201 Trnk#:0 TrnkGrp#:0) 12:40:08:068 CTIOS1-ctios Trace: [call.5000.35288201] Found CallConnection(2303.0). 12:40:08:068 CTIOS1-ctios Trace: [call.5000.35288201.2303] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x683c1a40) 12:40:08:068 CTIOS1-ctios Trace: [call.5000.35287474.2303] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x683c1a40) 12:40:08:068 CTIOS1-ctios Trace: [call.5000.35287474.2303] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x683c1a40) 12:40:08:068 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]:eCallDataUpdateEvent,Msk(683c1000) 12:40:08:068 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]:eButtonEnablementMaskChange,Msk(683c1a40) 12:40:08:068 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eButtonEnablementMaskChange,Msk(683c1a40) 12:40:08:069 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eButtonEnablementMaskChange,Msk(683c1a40) 12:40:08:069 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]:eCallEstablishedEvent,Msk(683c1a40) 12:40:08:069 CTIOS1-ctios Trace: [call.5000.35288201] Found CallConnection(2303.0) for device 2303. 12:40:08:113 CTIOS1-ctios Trace: ->RCV[BANCOMER32-2476-3556 a=346][call.5000.35288201.2303]:eSetCallDataRequest 12:40:08:118 CTIOS1-ctios Trace: >>CG:[call.5000.35288201.2303]:eSetCallDataConf(UniqObjID:call.5000.35288201.2303 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER32-2476-3556) 12:40:11:156 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:120 SGID:5046 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2030 ANI:2303 UsrToUsrInfo:(null) Dialed#:3010 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1413 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1413 RCallKeySeq#:1 CallTypIDTag:5011 PreCallIIDTag:1786) 12:40:11:160 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:40:11:160 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:11:185 CTIOS1-ctios Trace: [call.5000.35288201] Found CallConnection(2303.0) for device 2303. 12:40:11:199 CTIOS1-ctios Trace: >>CG:[call.5000.35288204]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288204 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2303 DNIS:2030 Dialed#:3010 ConnDevID:88000176 RCallKeyDay:151064 RCallKeyCID:1413 MsgID:eCallBeginEvent DvrKey:call.5000.35288204 ecc:(...) ICMEntUniqID:icm.151064.1413 RCallKeySeq#:2) 12:40:11:199 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288204 12:40:11:200 CTIOS1-ctios Trace: >>CG:[call.5000.35288204]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288204 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000176 AlrtgDevID:(null) CallngDevID:88000176 CalldDevID:2030 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288204 Trnk#:0 TrnkGrp#:0) 12:40:11:200 CTIOS1-ctios Trace: [call.5000.35288204]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000176. 12:40:11:200 CTIOS1-ctios Trace: CallConnection(88000176.1) created AgentObject (Device) for DeviceID(88000176). 12:40:11:200 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:40:11:200 CTIOS1-ctios Trace: Added CallConnection(88000176.1). 12:40:11:200 CTIOS1-ctios Trace: [call.5000.35288204]::CreateCallConnection(): CallConnection(88000176.1) created successfully. 12:40:11:200 CTIOS1-ctios Trace: >>CG:[call.5000.35288204]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288204 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:120 SGID:5046 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000176 AlrtgDevID:2030 CallngDevID:88000176 CalldDevID:2030 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288204 Trnk#:0 TrnkGrp#:0) 12:40:11:200 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(88000176.1) for device 88000176. 12:40:11:200 CTIOS1-ctios Trace: [call.5000.35288204]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2030. 12:40:11:200 CTIOS1-ctios Trace: [call.5000.35288204] CallConnection(88000176.1) found DeviceID(2030) AgentID(224). 12:40:11:200 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:40:11:200 CTIOS1-ctios Trace: Added CallConnection(88000176.1). 12:40:11:200 CTIOS1-ctios Trace: [call.5000.35288204]::CreateCallConnection(): CallConnection(88000176.1) created successfully. 12:40:11:200 CTIOS1-ctios Trace: [call.5000.35288204.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x203f0001) 12:40:11:201 CTIOS1-ctios Trace: [call.5000.35288204.2030] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:40:11:206 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:40:11:206 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:11:206 CTIOS1-ctios Trace: >>CG:[call.5000.35288204]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288204 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288204 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000176 NewConnDevID:88000176 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288204 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519610))) 12:40:11:207 CTIOS1-ctios Trace: >>CG:[call.5000.35288204]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288204 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:120 SGID:5046 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2030 CallngDevID:88000176 CalldDevID:2030 LstRedirDevID:(null) AnsDevID:2030 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288204 Trnk#:0 TrnkGrp#:0) 12:40:11:207 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(88000176.1). 12:40:11:207 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(88000176.1). 12:40:11:207 CTIOS1-ctios Trace: [call.5000.35288204.88000176] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000176), Button Mask(0xbf01a6) 12:40:11:207 CTIOS1-ctios Trace: [call.5000.35288204.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf01a6) 12:40:11:292 CTIOS1-ctios Trace: >>CG:[call.5000.35288204]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288204 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288204 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000176 NewConnDevID:88000176 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288204 ecc:(...)) 12:40:11:717 CTIOS1-ctios Trace: [call.5000.35288201] Found CallConnection(2303.0) for device 2303. 12:40:11:723 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0) for device 2030. 12:40:11:730 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0) for device 2030. 12:40:13:814 CTIOS1-ctios Trace: [call.5000.35287850] Found CallConnection(4129.0) for device 4129. 12:40:13:815 CTIOS1-ctios Trace: [call.5000.35287850] Found CallConnection(4129.0) for device 4129. 12:40:13:846 CTIOS1-ctios Trace: >>CG:[call.5000.35287850]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287850 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4129 RelDevID:4129 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287850) 12:40:13:846 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:13:846 CTIOS1-ctios Trace: >>CG:[call.5000.35287850]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287850 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:92526 RelDevID:92526 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287850) 12:40:13:846 CTIOS1-ctios Trace: >>CG:[call.5000.35287850]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287850 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4129 MsgID:eCallClearedEvent DvrKey:call.5000.35287850) 12:40:13:846 CTIOS1-ctios Trace: >>CG:[call.5000.35287850]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287850 ConnDevIDTyp:0 ConnDevID:4129 MsgID:eCallEndEvent DvrKey:call.5000.35287850) 12:40:13:846 CTIOS1-ctios Trace: Removed CallConnection(4129.0). 12:40:13:846 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287850 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:40:13:846 CTIOS1-ctios Trace: >>CG:[agent.5000.443]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5215 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4129 AGID:443 AGInstr:4129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.443 AGAvailStatus:0) 12:40:13:847 CTIOS1-ctios Trace: [agent.5000.443] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:40:14:493 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(4036.0) for device 4036. 12:40:14:494 CTIOS1-ctios Trace: [call.5000.35288024] Found CallConnection(4036.0) for device 4036. 12:40:14:525 CTIOS1-ctios Trace: >>CG:[call.5000.35288024]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288024 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4036 RelDevID:4036 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288024) 12:40:14:525 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:14:525 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf000a) 12:40:14:525 CTIOS1-ctios Trace: >>CG:[call.5000.35288024]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288024 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2414173525 RelDevID:2414173525 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288024) 12:40:14:525 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf000a) 12:40:14:525 CTIOS1-ctios Trace: >>CG:[call.5000.35288024]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288024 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2414173525 MsgID:eCallClearedEvent DvrKey:call.5000.35288024) 12:40:14:525 CTIOS1-ctios Trace: >>CG:[call.5000.35288024]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288024 ConnDevIDTyp:1 ConnDevID:2414173525 MsgID:eCallEndEvent DvrKey:call.5000.35288024) 12:40:14:525 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf000a) 12:40:14:526 CTIOS1-ctios Trace: Removed CallConnection(2414173525.1). 12:40:14:526 CTIOS1-ctios Trace: Removed CallConnection(4036.0). 12:40:14:526 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288024 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:40:14:526 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:1) 12:40:14:526 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:40:14:526 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x20bf000a) 12:40:14:526 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf000a) 12:40:14:526 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eCallConnectionClearedEvent,Msk(3c0000) 12:40:14:526 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf000a) 12:40:14:526 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eCallConnectionClearedEvent,Msk(3c0000) 12:40:14:527 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eCallClearedEvent,Msk(3c0000) 12:40:14:527 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf000a) 12:40:14:527 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288024.4036]:eCallEndEvent 12:40:14:527 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(20bf000a) 12:40:14:527 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eAvailable),Msk(0) 12:40:15:431 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4036 ANI:8452632030 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1411 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1411 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1783) 12:40:15:431 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][]:eAgentPrecallEvent 12:40:15:434 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:40:15:434 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:15:434 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eReserved),Msk(0) 12:40:15:551 CTIOS1-ctios Trace: >>CG:[call.5000.35288207]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288207 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8452632030 DNIS:4036 Dialed#:3021 ConnDevID:8452632030 RCallKeyDay:151064 RCallKeyCID:1411 MsgID:eCallBeginEvent DvrKey:call.5000.35288207 ecc:(...) ICMEntUniqID:icm.151064.1411 RCallKeySeq#:2) 12:40:15:551 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288207 12:40:15:551 CTIOS1-ctios Trace: >>CG:[call.5000.35288207]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288207 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8452632030 AlrtgDevID:(null) CallngDevID:8452632030 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288207 Trnk#:0 TrnkGrp#:0) 12:40:15:551 CTIOS1-ctios Trace: [call.5000.35288207]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8452632030. 12:40:15:551 CTIOS1-ctios Trace: CallConnection(8452632030.1) created AgentObject (Device) for DeviceID(8452632030). 12:40:15:551 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:40:15:551 CTIOS1-ctios Trace: Added CallConnection(8452632030.1). 12:40:15:551 CTIOS1-ctios Trace: [call.5000.35288207]::CreateCallConnection(): CallConnection(8452632030.1) created successfully. 12:40:15:552 CTIOS1-ctios Trace: >>CG:[call.5000.35288207]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288207 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8452632030 AlrtgDevID:4036 CallngDevID:8452632030 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288207 Trnk#:0 TrnkGrp#:0) 12:40:15:552 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(8452632030.1) for device 8452632030. 12:40:15:552 CTIOS1-ctios Trace: [call.5000.35288207]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4036. 12:40:15:552 CTIOS1-ctios Trace: [call.5000.35288207] CallConnection(8452632030.1) found DeviceID(4036) AgentID(412). 12:40:15:552 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:40:15:552 CTIOS1-ctios Trace: Added CallConnection(8452632030.1). 12:40:15:552 CTIOS1-ctios Trace: [call.5000.35288207]::CreateCallConnection(): CallConnection(8452632030.1) created successfully. 12:40:15:552 CTIOS1-ctios Trace: [call.5000.35288207.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683f0001) 12:40:15:552 CTIOS1-ctios Trace: [call.5000.35288207.4036] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:40:15:552 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf000a) 12:40:15:553 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eCallBeginEvent 12:40:15:553 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eButtonEnablementMaskChange,Msk(683f0001) 12:40:15:553 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf000a) 12:40:15:553 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:40:21:007 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:40:21:008 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:40:21:020 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:40:21:020 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:21:020 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4021 HldgDevID:4021 MsgID:eCallHeldEvent DvrKey:call.5000.35288143) 12:40:21:020 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0). 12:40:21:020 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:40:21:021 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:40:21:191 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288113 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4021.4022.2 RetrvDevID:4021 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288113 RetrvDevIDFull:4021.4022.2) 12:40:21:191 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.4022.2.0). 12:40:21:191 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:40:21:191 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:40:21:191 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:40:21:199 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.4022.2.0) for device 4021. 12:40:21:200 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.4022.2.0) for device 4021. 12:40:21:779 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:40:21:779 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:21:779 CTIOS1-ctios Trace: >>CG:[call.5000.35288207]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288207 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288207 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8452632030 NewConnDevID:8452632030 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288207 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519621))) 12:40:21:780 CTIOS1-ctios Trace: >>CG:[call.5000.35288207]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288207 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4036 CallngDevID:8452632030 CalldDevID:4036 LstRedirDevID:(null) AnsDevID:4036 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288207 Trnk#:0 TrnkGrp#:0) 12:40:21:780 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(8452632030.1). 12:40:21:780 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(8452632030.1). 12:40:21:780 CTIOS1-ctios Trace: [call.5000.35288207.8452632030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8452632030), Button Mask(0xbf01a6) 12:40:21:780 CTIOS1-ctios Trace: [call.5000.35288207.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf01a6) 12:40:21:780 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf000a) 12:40:21:780 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf000a) 12:40:21:780 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:40:21:781 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eCallDataUpdateEvent,Msk(683f0001) 12:40:21:781 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:40:21:781 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf000a) 12:40:21:781 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf000a) 12:40:21:781 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eCallEstablishedEvent,Msk(68bf01a6) 12:40:21:785 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(4036.0) for device 4036. 12:40:21:785 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(4036.0) for device 4036. 12:40:21:828 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35288207.4036]:eSetCallDataRequest 12:40:21:834 CTIOS1-ctios Trace: >>CG:[call.5000.35288207]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288207 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288207 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8452632030 NewConnDevID:8452632030 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288207 ecc:(...)) 12:40:21:834 CTIOS1-ctios Trace: >>CG:[call.5000.35288207.4036]:eSetCallDataConf(UniqObjID:call.5000.35288207.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:40:21:834 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eCallDataUpdateEvent,Msk(68bf01a6) 12:40:22:068 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2096 ANI:36415 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1412 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1412 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1784) 12:40:22:074 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:40:22:074 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:22:369 CTIOS1-ctios Trace: >>CG:[call.5000.35288213]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288213 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:36415 DNIS:2096 Dialed#:3009 ConnDevID:36415 RCallKeyDay:151064 RCallKeyCID:1412 MsgID:eCallBeginEvent DvrKey:call.5000.35288213 ecc:(...) ICMEntUniqID:icm.151064.1412 RCallKeySeq#:2) 12:40:22:369 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288213 12:40:22:369 CTIOS1-ctios Trace: >>CG:[call.5000.35288213]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288213 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:36415 AlrtgDevID:(null) CallngDevID:36415 CalldDevID:2096 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288213 Trnk#:0 TrnkGrp#:0) 12:40:22:369 CTIOS1-ctios Trace: [call.5000.35288213]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 36415. 12:40:22:369 CTIOS1-ctios Trace: CallConnection(36415.1) created AgentObject (Device) for DeviceID(36415). 12:40:22:369 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:40:22:369 CTIOS1-ctios Trace: Added CallConnection(36415.1). 12:40:22:369 CTIOS1-ctios Trace: [call.5000.35288213]::CreateCallConnection(): CallConnection(36415.1) created successfully. 12:40:22:370 CTIOS1-ctios Trace: >>CG:[call.5000.35288213]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288213 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:36415 AlrtgDevID:2096 CallngDevID:36415 CalldDevID:2096 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288213 Trnk#:0 TrnkGrp#:0) 12:40:22:370 CTIOS1-ctios Trace: [call.5000.35288213] Found CallConnection(36415.1) for device 36415. 12:40:22:370 CTIOS1-ctios Trace: [call.5000.35288213]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2096. 12:40:22:370 CTIOS1-ctios Trace: [call.5000.35288213] CallConnection(36415.1) found DeviceID(2096) AgentID(238). 12:40:22:370 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:40:22:370 CTIOS1-ctios Trace: Added CallConnection(36415.1). 12:40:22:370 CTIOS1-ctios Trace: [call.5000.35288213]::CreateCallConnection(): CallConnection(36415.1) created successfully. 12:40:22:370 CTIOS1-ctios Trace: [call.5000.35288213.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x203f0001) 12:40:22:370 CTIOS1-ctios Trace: [call.5000.35288213.2096] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:40:22:445 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:40:22:445 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:22:445 CTIOS1-ctios Trace: >>CG:[call.5000.35288213]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288213 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288213 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:36415 NewConnDevID:36415 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288213 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519622))) 12:40:22:446 CTIOS1-ctios Trace: >>CG:[call.5000.35288213]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288213 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:36415 CalldDevID:2096 LstRedirDevID:(null) AnsDevID:2096 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288213 Trnk#:0 TrnkGrp#:0) 12:40:22:446 CTIOS1-ctios Trace: [call.5000.35288213] Found CallConnection(36415.1). 12:40:22:446 CTIOS1-ctios Trace: [call.5000.35288213] Found CallConnection(36415.1). 12:40:22:446 CTIOS1-ctios Trace: [call.5000.35288213.36415] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(36415), Button Mask(0xbf01a6) 12:40:22:446 CTIOS1-ctios Trace: [call.5000.35288213.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf01a6) 12:40:22:469 CTIOS1-ctios Trace: >>CG:[call.5000.35288213]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288213 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288213 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:36415 NewConnDevID:36415 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288213 ecc:(...)) 12:40:22:662 CTIOS1-ctios Trace: [call.5000.35288213] Found CallConnection(2096.0) for device 2096. 12:40:22:663 CTIOS1-ctios Trace: [call.5000.35288213] Found CallConnection(2096.0) for device 2096. 12:40:31:495 CTIOS1-ctios Trace: [call.5000.35288193] Found CallConnection(2063.0) for device 2063. 12:40:31:496 CTIOS1-ctios Trace: [call.5000.35288193] Found CallConnection(2063.0) for device 2063. 12:40:31:498 CTIOS1-ctios Trace: >>CG:[call.5000.35288193]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288193 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2063 RelDevID:2063 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288193) 12:40:31:498 CTIOS1-ctios Trace: [agent.5000.291] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:31:498 CTIOS1-ctios Trace: >>CG:[call.5000.35288193]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288193 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:99082 RelDevID:99082 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288193) 12:40:31:499 CTIOS1-ctios Trace: >>CG:[call.5000.35288193]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288193 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2063 MsgID:eCallClearedEvent DvrKey:call.5000.35288193) 12:40:31:499 CTIOS1-ctios Trace: >>CG:[call.5000.35288193]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288193 ConnDevIDTyp:0 ConnDevID:2063 MsgID:eCallEndEvent DvrKey:call.5000.35288193) 12:40:31:499 CTIOS1-ctios Trace: Removed CallConnection(2063.0). 12:40:31:499 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288193 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:40:31:499 CTIOS1-ctios Trace: >>CG:[agent.5000.291]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2063 AGID:291 AGInstr:2063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.291 AGAvailStatus:1) 12:40:31:499 CTIOS1-ctios Trace: [agent.5000.291] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:40:31:500 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288193.2063]:eCallConnectionClearedEvent,Msk(3c0000) 12:40:31:500 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288193.2063]:eCallConnectionClearedEvent,Msk(3c0000) 12:40:31:500 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288193.2063]:eCallClearedEvent,Msk(3c0000) 12:40:31:500 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288193.2063]:eCallEndEvent 12:40:31:500 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][agent.5000.291]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:40:34:513 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.4052.2.0) for device 4051. 12:40:34:514 CTIOS1-ctios Trace: [call.5000.35287796] Found CallConnection(4051.4052.2.0) for device 4051. 12:40:34:515 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287796 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4051.4052.2 RelDevID:4051 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287796 RelDevIDFull:4051.4052.2) 12:40:34:515 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:34:515 CTIOS1-ctios Trace: [call.5000.35288171.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:40:34:516 CTIOS1-ctios Trace: Removed CallConnection(4051.4052.2.0). 12:40:34:516 CTIOS1-ctios Trace: [call.5000.35288171.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:40:34:516 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287796 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4679527213 RelDevID:4679527213 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287796) 12:40:34:516 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287796 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4679527213 MsgID:eCallClearedEvent DvrKey:call.5000.35287796) 12:40:34:516 CTIOS1-ctios Trace: >>CG:[call.5000.35287796]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287796 ConnDevIDTyp:1 ConnDevID:4679527213 MsgID:eCallEndEvent DvrKey:call.5000.35287796) 12:40:34:516 CTIOS1-ctios Trace: Removed CallConnection(4679527213.1). 12:40:34:516 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287796 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:40:34:516 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:40:34:516 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35287796.4051]:eCallEndEvent 12:40:34:517 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:40:35:134 CTIOS1-ctios Trace: >>CG:[agent.5000.341]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5165 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2144 AGID:341 AGInstr:2144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.341 AGAvailStatus:0) 12:40:35:135 CTIOS1-ctios Trace: [agent.5000.341] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:40:35:401 CTIOS1-ctios Trace: [call.5000.35288049] Found CallConnection(4111.0) for device 4111. 12:40:35:402 CTIOS1-ctios Trace: [call.5000.35288049] Found CallConnection(4111.0) for device 4111. 12:40:35:433 CTIOS1-ctios Trace: >>CG:[call.5000.35288049]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288049 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4111 RelDevID:4111 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288049) 12:40:35:433 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:35:433 CTIOS1-ctios Trace: >>CG:[call.5000.35288049]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288049 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4659510079 RelDevID:4659510079 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288049) 12:40:35:433 CTIOS1-ctios Trace: >>CG:[call.5000.35288049]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288049 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4659510079 MsgID:eCallClearedEvent DvrKey:call.5000.35288049) 12:40:35:433 CTIOS1-ctios Trace: >>CG:[call.5000.35288049]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288049 ConnDevIDTyp:1 ConnDevID:4659510079 MsgID:eCallEndEvent DvrKey:call.5000.35288049) 12:40:35:433 CTIOS1-ctios Trace: Removed CallConnection(4659510079.1). 12:40:35:434 CTIOS1-ctios Trace: Removed CallConnection(4111.0). 12:40:35:434 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288049 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:40:35:434 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:1) 12:40:35:434 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:40:35:434 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:40:35:434 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:40:35:434 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eCallClearedEvent,Msk(3c0000) 12:40:35:434 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288049.4111]:eCallEndEvent 12:40:35:434 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:40:36:987 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:40:36:987 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:36:987 CTIOS1-ctios Trace: >>CG:[call.5000.35288171]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288171 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4051 RetrvDevID:4051 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288171) 12:40:36:987 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(4051.0). 12:40:36:987 CTIOS1-ctios Trace: [call.5000.35288171.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf01a6) 12:40:36:988 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:40:36:988 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:40:36:988 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eCallRetrievedEvent,Msk(68bf01a6) 12:40:36:994 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(4051.0) for device 4051. 12:40:36:994 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(4051.0) for device 4051. 12:40:37:004 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35288171.4051]:eSetCallDataRequest 12:40:37:009 CTIOS1-ctios Trace: >>CG:[call.5000.35288171.4051]:eSetCallDataConf(UniqObjID:call.5000.35288171.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:40:41:418 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2066 ANI:38803 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1414 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1414 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1787) 12:40:41:418 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][]:eAgentPrecallEvent 12:40:41:422 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:0) 12:40:41:423 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:41:423 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eReserved),Msk(0) 12:40:41:490 CTIOS1-ctios Trace: >>CG:[call.5000.35288220]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288220 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:38803 DNIS:2066 Dialed#:3009 ConnDevID:38803 RCallKeyDay:151064 RCallKeyCID:1414 MsgID:eCallBeginEvent DvrKey:call.5000.35288220 ecc:(...) ICMEntUniqID:icm.151064.1414 RCallKeySeq#:2) 12:40:41:490 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288220 12:40:41:490 CTIOS1-ctios Trace: >>CG:[call.5000.35288220]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288220 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:38803 AlrtgDevID:(null) CallngDevID:38803 CalldDevID:2066 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288220 Trnk#:0 TrnkGrp#:0) 12:40:41:490 CTIOS1-ctios Trace: [call.5000.35288220]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 38803. 12:40:41:490 CTIOS1-ctios Trace: CallConnection(38803.1) created AgentObject (Device) for DeviceID(38803). 12:40:41:490 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:40:41:490 CTIOS1-ctios Trace: Added CallConnection(38803.1). 12:40:41:490 CTIOS1-ctios Trace: [call.5000.35288220]::CreateCallConnection(): CallConnection(38803.1) created successfully. 12:40:41:490 CTIOS1-ctios Trace: >>CG:[call.5000.35288220]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288220 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:38803 AlrtgDevID:2066 CallngDevID:38803 CalldDevID:2066 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288220 Trnk#:0 TrnkGrp#:0) 12:40:41:490 CTIOS1-ctios Trace: [call.5000.35288220] Found CallConnection(38803.1) for device 38803. 12:40:41:490 CTIOS1-ctios Trace: [call.5000.35288220]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2066. 12:40:41:490 CTIOS1-ctios Trace: [call.5000.35288220] CallConnection(38803.1) found DeviceID(2066) AgentID(335). 12:40:41:490 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:40:41:490 CTIOS1-ctios Trace: Added CallConnection(38803.1). 12:40:41:490 CTIOS1-ctios Trace: [call.5000.35288220]::CreateCallConnection(): CallConnection(38803.1) created successfully. 12:40:41:491 CTIOS1-ctios Trace: [call.5000.35288220.2066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2066), Button Mask(0x683f0001) 12:40:41:491 CTIOS1-ctios Trace: [call.5000.35288220.2066] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:40:41:491 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35288220.2066]:eCallBeginEvent 12:40:41:491 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35288220.2066]:eButtonEnablementMaskChange,Msk(683f0001) 12:40:41:491 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35288220.2066]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:40:41:495 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:0) 12:40:41:495 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:41:495 CTIOS1-ctios Trace: >>CG:[call.5000.35288220]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288220 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288220 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:38803 NewConnDevID:38803 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288220 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519641))) 12:40:41:496 CTIOS1-ctios Trace: >>CG:[call.5000.35288220]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288220 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2066 CallngDevID:38803 CalldDevID:2066 LstRedirDevID:(null) AnsDevID:2066 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288220 Trnk#:0 TrnkGrp#:0) 12:40:41:496 CTIOS1-ctios Trace: [call.5000.35288220] Found CallConnection(38803.1). 12:40:41:496 CTIOS1-ctios Trace: [call.5000.35288220] Found CallConnection(38803.1). 12:40:41:496 CTIOS1-ctios Trace: [call.5000.35288220.38803] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(38803), Button Mask(0xbf01a6) 12:40:41:496 CTIOS1-ctios Trace: [call.5000.35288220.2066] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2066), Button Mask(0x68bf01a6) 12:40:41:496 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eTalking),Msk(0) 12:40:41:496 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35288220.2066]:eCallDataUpdateEvent,Msk(683f0001) 12:40:41:496 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35288220.2066]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:40:41:496 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35288220.2066]:eCallEstablishedEvent,Msk(68bf01a6) 12:40:41:559 CTIOS1-ctios Trace: ->RCV[BANCOMER25-3828-3368 a=335][call.5000.35288220.2066]:eSetCallDataRequest 12:40:41:564 CTIOS1-ctios Trace: >>CG:[call.5000.35288220]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288220 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288220 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:38803 NewConnDevID:38803 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288220 ecc:(...)) 12:40:41:564 CTIOS1-ctios Trace: >>CG:[call.5000.35288220.2066]:eSetCallDataConf(UniqObjID:call.5000.35288220.2066 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER25-3828-3368) 12:40:41:564 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35288220.2066]:eCallDataUpdateEvent,Msk(68bf01a6) 12:40:42:039 CTIOS1-ctios Trace: [call.5000.35288220] Found CallConnection(2066.0) for device 2066. 12:40:42:046 CTIOS1-ctios Trace: [call.5000.35288220] Found CallConnection(2066.0) for device 2066. 12:40:51:928 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:40:51:928 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0) for device 2018. 12:40:51:940 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:40:51:940 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:51:940 CTIOS1-ctios Trace: >>CG:[call.5000.35286778]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35286778 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2018 HldgDevID:2018 MsgID:eCallHeldEvent DvrKey:call.5000.35286778) 12:40:51:940 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0). 12:40:51:940 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:40:52:430 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:40:52:430 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:52:430 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288223 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35288223 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519652))) 12:40:52:430 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288223 12:40:52:430 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288223 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288223) 12:40:52:430 CTIOS1-ctios Trace: [call.5000.35288223] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:40:52:430 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:40:52:430 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:40:52:430 CTIOS1-ctios Trace: [call.5000.35288223]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:40:52:430 CTIOS1-ctios Trace: [call.5000.35288223.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:40:52:431 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:40:52:451 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0) for device 2150. 12:40:52:451 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0) for device 2150. 12:40:52:462 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287874 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:2150.2152.3 HldgDevID:2150 MsgID:eCallHeldEvent DvrKey:call.5000.35287874 HldgDevIDFull:2150.2152.3) 12:40:52:462 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0). 12:40:52:462 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:40:52:462 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:40:53:179 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288223 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288223 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:994876 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288223) 12:40:53:179 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288223 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 CalldDevID:994876 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288223) 12:40:53:179 CTIOS1-ctios Trace: [call.5000.35288223] Found CallConnection(2018.0) for device 2018. 12:40:53:357 CTIOS1-ctios Trace: [call.5000.35287952] Found CallConnection(4087.0) for device 4087. 12:40:53:357 CTIOS1-ctios Trace: [call.5000.35287952] Found CallConnection(4087.0) for device 4087. 12:40:53:386 CTIOS1-ctios Trace: >>CG:[call.5000.35287952]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287952 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4087 RelDevID:4087 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287952) 12:40:53:386 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:40:53:386 CTIOS1-ctios Trace: >>CG:[call.5000.35287952]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287952 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4383830720 RelDevID:4383830720 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287952) 12:40:53:387 CTIOS1-ctios Trace: >>CG:[call.5000.35287952]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287952 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4383830720 MsgID:eCallClearedEvent DvrKey:call.5000.35287952) 12:40:53:387 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]:eCallConnectionClearedEvent,Msk(3c0000) 12:40:53:387 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]:eCallConnectionClearedEvent,Msk(3c0000) 12:40:53:387 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]:eCallClearedEvent,Msk(3c0000) 12:40:53:388 CTIOS1-ctios Trace: >>CG:[call.5000.35287952]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287952 ConnDevIDTyp:1 ConnDevID:4383830720 MsgID:eCallEndEvent DvrKey:call.5000.35287952) 12:40:53:389 CTIOS1-ctios Trace: Removed CallConnection(4383830720.1). 12:40:53:389 CTIOS1-ctios Trace: Removed CallConnection(4087.0). 12:40:53:389 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287952 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:40:53:389 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:1) 12:40:53:389 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:40:53:389 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35287952.4087]:eCallEndEvent 12:40:53:389 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:40:53:484 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288223 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288223 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288223) 12:40:53:484 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288223 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:994876 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288223 Trnk#:0 TrnkGrp#:0) 12:40:53:659 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287874 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:2150.2152.3 RetrvDevID:2150 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287874 RetrvDevIDFull:2150.2152.3) 12:40:53:659 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0). 12:40:53:659 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:40:53:659 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:40:53:659 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:40:53:664 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0) for device 2150. 12:40:53:673 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0) for device 2150. 12:40:53:891 CTIOS1-ctios Trace: [call.5000.35288223] Found CallConnection(2018.0) for device 2018. 12:40:53:945 CTIOS1-ctios Trace: [call.5000.35288223] Found CallConnection(2018.0) for device 2018. 12:40:59:952 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288223 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:2 LineTyp:7 SGPri:0 MonID:0 ConnDevID:94876 CallngDevID:2018 CalldDevID:994876 LstRedirDevID:(null) AnsDevID:94876 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288223 Trnk#:0 TrnkGrp#:0) 12:40:59:952 CTIOS1-ctios Trace: [call.5000.35288223] Found CallConnection(2018.0). 12:40:59:952 CTIOS1-ctios Trace: [call.5000.35288223.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf01a6) 12:40:59:953 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:40:59:953 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:40:59:980 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288223 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288223 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288223) 12:41:01:355 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4111 ANI:2949431920 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1416 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1416 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1790) 12:41:01:355 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][]:eAgentPrecallEvent 12:41:01:358 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:41:01:358 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:01:358 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eReserved),Msk(0) 12:41:01:467 CTIOS1-ctios Trace: >>CG:[call.5000.35288228]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288228 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2949431920 DNIS:4111 Dialed#:3021 ConnDevID:2949431920 RCallKeyDay:151064 RCallKeyCID:1416 MsgID:eCallBeginEvent DvrKey:call.5000.35288228 ecc:(...) ICMEntUniqID:icm.151064.1416 RCallKeySeq#:2) 12:41:01:467 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288228 12:41:01:467 CTIOS1-ctios Trace: >>CG:[call.5000.35288228]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288228 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2949431920 AlrtgDevID:(null) CallngDevID:2949431920 CalldDevID:4111 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288228 Trnk#:0 TrnkGrp#:0) 12:41:01:467 CTIOS1-ctios Trace: [call.5000.35288228]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2949431920. 12:41:01:467 CTIOS1-ctios Trace: CallConnection(2949431920.1) created AgentObject (Device) for DeviceID(2949431920). 12:41:01:467 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:41:01:467 CTIOS1-ctios Trace: Added CallConnection(2949431920.1). 12:41:01:467 CTIOS1-ctios Trace: [call.5000.35288228]::CreateCallConnection(): CallConnection(2949431920.1) created successfully. 12:41:01:468 CTIOS1-ctios Trace: >>CG:[call.5000.35288228]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288228 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2949431920 AlrtgDevID:4111 CallngDevID:2949431920 CalldDevID:4111 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288228 Trnk#:0 TrnkGrp#:0) 12:41:01:468 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(2949431920.1) for device 2949431920. 12:41:01:468 CTIOS1-ctios Trace: [call.5000.35288228]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4111. 12:41:01:468 CTIOS1-ctios Trace: [call.5000.35288228] CallConnection(2949431920.1) found DeviceID(4111) AgentID(437). 12:41:01:468 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:41:01:468 CTIOS1-ctios Trace: Added CallConnection(2949431920.1). 12:41:01:468 CTIOS1-ctios Trace: [call.5000.35288228]::CreateCallConnection(): CallConnection(2949431920.1) created successfully. 12:41:01:468 CTIOS1-ctios Trace: [call.5000.35288228.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683f0001) 12:41:01:468 CTIOS1-ctios Trace: [call.5000.35288228.4111] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:41:01:469 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eCallBeginEvent 12:41:01:469 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eButtonEnablementMaskChange,Msk(683f0001) 12:41:01:469 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:41:01:543 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:41:01:543 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:01:543 CTIOS1-ctios Trace: >>CG:[call.5000.35288228]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288228 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288228 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2949431920 NewConnDevID:2949431920 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288228 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519661))) 12:41:01:544 CTIOS1-ctios Trace: >>CG:[call.5000.35288228]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288228 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4111 CallngDevID:2949431920 CalldDevID:4111 LstRedirDevID:(null) AnsDevID:4111 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288228 Trnk#:0 TrnkGrp#:0) 12:41:01:544 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(2949431920.1). 12:41:01:544 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(2949431920.1). 12:41:01:544 CTIOS1-ctios Trace: [call.5000.35288228.2949431920] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2949431920), Button Mask(0xbf01a6) 12:41:01:544 CTIOS1-ctios Trace: [call.5000.35288228.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:41:01:544 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:41:01:544 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eCallDataUpdateEvent,Msk(683f0001) 12:41:01:545 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:41:01:545 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eCallEstablishedEvent,Msk(68bf01a6) 12:41:01:576 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(4111.0) for device 4111. 12:41:01:577 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(4111.0) for device 4111. 12:41:01:587 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35288228.4111]:eSetCallDataRequest 12:41:01:592 CTIOS1-ctios Trace: >>CG:[call.5000.35288228]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288228 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288228 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2949431920 NewConnDevID:2949431920 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288228 ecc:(...)) 12:41:01:592 CTIOS1-ctios Trace: >>CG:[call.5000.35288228.4111]:eSetCallDataConf(UniqObjID:call.5000.35288228.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:41:01:592 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eCallDataUpdateEvent,Msk(68bf01a6) 12:41:05:051 CTIOS1-ctios Trace: [call.5000.35288095] Found CallConnection(2135.0) for device 2135. 12:41:05:053 CTIOS1-ctios Trace: [call.5000.35288095] Found CallConnection(2135.0) for device 2135. 12:41:05:054 CTIOS1-ctios Trace: >>CG:[call.5000.35288095]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288095 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2135 RelDevID:2135 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288095) 12:41:05:054 CTIOS1-ctios Trace: [agent.5000.253] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:05:054 CTIOS1-ctios Trace: >>CG:[call.5000.35288095]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288095 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:5552260997 RelDevID:5552260997 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288095) 12:41:05:054 CTIOS1-ctios Trace: >>CG:[call.5000.35288095]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288095 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:5552260997 MsgID:eCallClearedEvent DvrKey:call.5000.35288095) 12:41:05:055 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eCallConnectionClearedEvent,Msk(3c0000) 12:41:05:055 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eCallConnectionClearedEvent,Msk(3c0000) 12:41:05:055 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eCallClearedEvent,Msk(3c0000) 12:41:05:055 CTIOS1-ctios Trace: >>CG:[call.5000.35288095]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288095 ConnDevIDTyp:1 ConnDevID:5552260997 MsgID:eCallEndEvent DvrKey:call.5000.35288095) 12:41:05:055 CTIOS1-ctios Trace: Removed CallConnection(5552260997.1). 12:41:05:055 CTIOS1-ctios Trace: Removed CallConnection(2135.0). 12:41:05:055 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288095 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:41:05:055 CTIOS1-ctios Trace: >>CG:[agent.5000.253]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5099 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2135 AGID:253 AGInstr:2135 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.253 AGAvailStatus:1) 12:41:05:055 CTIOS1-ctios Trace: [agent.5000.253] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:41:05:055 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288095.2135]:eCallEndEvent 12:41:05:056 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][agent.5000.253]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:41:09:369 CTIOS1-ctios Trace: ->RCV[BANCOMER25-3828-3368 a=335][call.5000.35288220.2066]:eSetCallDataRequest 12:41:09:375 CTIOS1-ctios Trace: >>CG:[call.5000.35288220]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288220 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288220 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:38803 NewConnDevID:38803 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288220 ecc:(...)) 12:41:09:375 CTIOS1-ctios Trace: >>CG:[call.5000.35288220.2066]:eSetCallDataConf(UniqObjID:call.5000.35288220.2066 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER25-3828-3368) 12:41:09:375 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35288220.2066]:eCallDataUpdateEvent,Msk(68bf01a6) 12:41:09:743 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:160 SGID:5050 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2099 ANI:5556210000 UsrToUsrInfo:(null) Dialed#:3008 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1417 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1417 RCallKeySeq#:1 CallTypIDTag:5013 PreCallIIDTag:1791) 12:41:09:747 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:0) 12:41:09:747 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:09:813 CTIOS1-ctios Trace: >>CG:[call.5000.35288231]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288231 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5556210000 DNIS:2099 Dialed#:3008 ConnDevID:5556210000 RCallKeyDay:151064 RCallKeyCID:1417 MsgID:eCallBeginEvent DvrKey:call.5000.35288231 ecc:(...) ICMEntUniqID:icm.151064.1417 RCallKeySeq#:2) 12:41:09:813 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288231 12:41:09:813 CTIOS1-ctios Trace: >>CG:[call.5000.35288231]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288231 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:5556210000 AlrtgDevID:(null) CallngDevID:5556210000 CalldDevID:2099 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288231 Trnk#:0 TrnkGrp#:0) 12:41:09:813 CTIOS1-ctios Trace: [call.5000.35288231]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 5556210000. 12:41:09:813 CTIOS1-ctios Trace: CallConnection(5556210000.1) created AgentObject (Device) for DeviceID(5556210000). 12:41:09:813 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:41:09:813 CTIOS1-ctios Trace: Added CallConnection(5556210000.1). 12:41:09:813 CTIOS1-ctios Trace: [call.5000.35288231]::CreateCallConnection(): CallConnection(5556210000.1) created successfully. 12:41:09:815 CTIOS1-ctios Trace: >>CG:[call.5000.35288231]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288231 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:160 SGID:5050 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:5556210000 AlrtgDevID:2099 CallngDevID:5556210000 CalldDevID:2099 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288231 Trnk#:0 TrnkGrp#:0) 12:41:09:815 CTIOS1-ctios Trace: [call.5000.35288231] Found CallConnection(5556210000.1) for device 5556210000. 12:41:09:815 CTIOS1-ctios Trace: [call.5000.35288231]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2099. 12:41:09:815 CTIOS1-ctios Trace: [call.5000.35288231] CallConnection(5556210000.1) found DeviceID(2099) AgentID(338). 12:41:09:815 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:41:09:815 CTIOS1-ctios Trace: Added CallConnection(5556210000.1). 12:41:09:815 CTIOS1-ctios Trace: [call.5000.35288231]::CreateCallConnection(): CallConnection(5556210000.1) created successfully. 12:41:09:815 CTIOS1-ctios Trace: [call.5000.35288231.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x203f0001) 12:41:09:815 CTIOS1-ctios Trace: [call.5000.35288231.2099] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:41:09:818 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:160 SGID:5050 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:0) 12:41:09:818 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:09:818 CTIOS1-ctios Trace: >>CG:[call.5000.35288231]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288231 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288231 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5556210000 NewConnDevID:5556210000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288231 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519669))) 12:41:09:818 CTIOS1-ctios Trace: >>CG:[call.5000.35288231]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288231 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:160 SGID:5050 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2099 CallngDevID:5556210000 CalldDevID:2099 LstRedirDevID:(null) AnsDevID:2099 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288231 Trnk#:0 TrnkGrp#:0) 12:41:09:818 CTIOS1-ctios Trace: [call.5000.35288231] Found CallConnection(5556210000.1). 12:41:09:818 CTIOS1-ctios Trace: [call.5000.35288231] Found CallConnection(5556210000.1). 12:41:09:818 CTIOS1-ctios Trace: [call.5000.35288231.5556210000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(5556210000), Button Mask(0xbf01a6) 12:41:09:819 CTIOS1-ctios Trace: [call.5000.35288231.2099] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2099), Button Mask(0x20bf01a6) 12:41:09:913 CTIOS1-ctios Trace: >>CG:[call.5000.35288231]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288231 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288231 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5556210000 NewConnDevID:5556210000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288231 ecc:(...)) 12:41:10:365 CTIOS1-ctios Trace: [call.5000.35288231] Found CallConnection(2099.0) for device 2099. 12:41:10:369 CTIOS1-ctios Trace: [call.5000.35288231] Found CallConnection(2099.0) for device 2099. 12:41:17:542 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:41:17:543 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:41:17:559 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:41:17:559 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:17:559 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2102 HldgDevID:2102 MsgID:eCallHeldEvent DvrKey:call.5000.35287626) 12:41:17:559 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0). 12:41:17:559 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:41:17:559 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:41:17:559 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eHold),Msk(0) 12:41:17:560 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:41:17:560 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:41:17:560 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]: eCallHeldEvent,Msk(68bf000a) 12:41:17:925 CTIOS1-ctios Trace: [call.5000.35288201] Found CallConnection(2303.0) for device 2303. 12:41:17:926 CTIOS1-ctios Trace: [call.5000.35288201] Found CallConnection(2303.0) for device 2303. 12:41:17:994 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0) for device 2030. 12:41:17:994 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0) for device 2030. 12:41:18:002 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288201 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288201 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2303 NewConnDevID:2303 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288201 ecc:(...)) 12:41:18:002 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288201 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2030 CallngDevID:2303 CalldDevID:3010 LstRedirDevID:(null) AnsDevID:2030 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288201 Trnk#:0 TrnkGrp#:0) 12:41:18:002 CTIOS1-ctios Trace: [call.5000.35288201] Found CallConnection(2303.0). 12:41:18:002 CTIOS1-ctios Trace: [call.5000.35288201.2303] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x683c1a40) 12:41:18:002 CTIOS1-ctios Trace: [call.5000.35287474.2303] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x683c1a40) 12:41:18:003 CTIOS1-ctios Trace: [call.5000.35287474.2303] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x683c1a40) 12:41:18:003 CTIOS1-ctios Trace: >>CG:[agent.5000.346]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5172 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2303 AGID:346 AGInstr:2303 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.346 AGAvailStatus:0) 12:41:18:003 CTIOS1-ctios Trace: [agent.5000.346] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:18:003 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288201 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2303 HldgDevID:2303 MsgID:eCallHeldEvent DvrKey:call.5000.35288201) 12:41:18:003 CTIOS1-ctios Trace: [call.5000.35288201] Found CallConnection(2303.0). 12:41:18:003 CTIOS1-ctios Trace: [call.5000.35288201.2303] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x683c0008) 12:41:18:003 CTIOS1-ctios Trace: [call.5000.35287474.2303] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x683c0008) 12:41:18:003 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]:eCallDataUpdateEvent,Msk(683c1a40) 12:41:18:003 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]:eButtonEnablementMaskChange,Msk(683c1a40) 12:41:18:003 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eButtonEnablementMaskChange,Msk(683c1a40) 12:41:18:004 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eButtonEnablementMaskChange,Msk(683c1a40) 12:41:18:004 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]:eCallEstablishedEvent,Msk(683c1a40) 12:41:18:004 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][agent.5000.346]:eAgentStateEvent(eHold),Msk(0) 12:41:18:004 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]:eButtonEnablementMaskChange,Msk(683c0008) 12:41:18:004 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eButtonEnablementMaskChange,Msk(683c0008) 12:41:18:004 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]: eCallHeldEvent,Msk(683c0008) 12:41:18:014 CTIOS1-ctios Trace: >>CG:[agent.5000.346]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5172 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2303 AGID:346 AGInstr:2303 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.346 AGAvailStatus:0) 12:41:18:014 CTIOS1-ctios Trace: [agent.5000.346] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:18:014 CTIOS1-ctios Trace: >>CG:[call.5000.35287474]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287474 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2303 RetrvDevID:2303 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287474) 12:41:18:014 CTIOS1-ctios Trace: [call.5000.35287474] Found CallConnection(2303.0). 12:41:18:014 CTIOS1-ctios Trace: [call.5000.35287474.2303] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x683c1800) 12:41:18:014 CTIOS1-ctios Trace: [call.5000.35288201.2303] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x683c1800) 12:41:18:014 CTIOS1-ctios Trace: [call.5000.35288201.2303] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x683c1800) 12:41:18:014 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][agent.5000.346]:eAgentStateEvent(eTalking),Msk(0) 12:41:18:014 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eButtonEnablementMaskChange,Msk(683c1800) 12:41:18:015 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]:eButtonEnablementMaskChange,Msk(683c1800) 12:41:18:015 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]:eButtonEnablementMaskChange,Msk(683c1800) 12:41:18:015 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eCallRetrievedEvent,Msk(683c1800) 12:41:18:018 CTIOS1-ctios Trace: [call.5000.35287474] Found CallConnection(2303.0) for device 2303. 12:41:18:054 CTIOS1-ctios Trace: ->RCV[BANCOMER32-2476-3556 a=346][call.5000.35288201.2303]:eSetCallDataRequest 12:41:18:059 CTIOS1-ctios Trace: [call.5000.35287474] Found CallConnection(2303.0) for device 2303. 12:41:18:059 CTIOS1-ctios Trace: >>CG:[call.5000.35288201.2303]:eSetCallDataConf(UniqObjID:call.5000.35288201.2303 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER32-2476-3556) 12:41:18:087 CTIOS1-ctios Trace: ->RCV[BANCOMER32-2476-3556 a=346][call.5000.35287474.2303]:eSetCallDataRequest 12:41:18:092 CTIOS1-ctios Trace: >>CG:[call.5000.35287474.2303]:eSetCallDataConf(UniqObjID:call.5000.35287474.2303 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER32-2476-3556) 12:41:18:752 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0) for device 2030. 12:41:18:952 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0) for device 2030. 12:41:30:021 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(4036.0) for device 4036. 12:41:30:022 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(4036.0) for device 4036. 12:41:30:030 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:41:30:030 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:30:031 CTIOS1-ctios Trace: >>CG:[call.5000.35288207]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288207 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4036 HldgDevID:4036 MsgID:eCallHeldEvent DvrKey:call.5000.35288207) 12:41:30:031 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(4036.0). 12:41:30:031 CTIOS1-ctios Trace: [call.5000.35288207.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf000a) 12:41:30:031 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf000a) 12:41:30:031 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eHold),Msk(0) 12:41:30:031 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eButtonEnablementMaskChange,Msk(68bf000a) 12:41:30:031 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf000a) 12:41:30:031 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]: eCallHeldEvent,Msk(68bf000a) 12:41:30:205 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287992 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4036.4037.2 RetrvDevID:4036 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287992 RetrvDevIDFull:4036.4037.2) 12:41:30:205 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0). 12:41:30:205 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf01a6) 12:41:30:206 CTIOS1-ctios Trace: [call.5000.35288207.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf000a) 12:41:30:206 CTIOS1-ctios Trace: [call.5000.35288207.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf000a) 12:41:30:206 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:41:30:206 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eButtonEnablementMaskChange,Msk(68bf000a) 12:41:30:206 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eButtonEnablementMaskChange,Msk(68bf000a) 12:41:30:206 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eCallRetrievedEvent,Msk(28bf01a6) 12:41:30:213 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0) for device 4036. 12:41:30:214 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0) for device 4036. 12:41:30:219 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35287992.4036]:eSetCallDataRequest 12:41:30:224 CTIOS1-ctios Trace: >>CG:[call.5000.35287992.4036]:eSetCallDataConf(UniqObjID:call.5000.35287992.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:41:30:667 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0) for device 2030. 12:41:30:667 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0) for device 2030. 12:41:30:676 CTIOS1-ctios Trace: [call.5000.35287474] Found CallConnection(2303.0) for device 2303. 12:41:30:676 CTIOS1-ctios Trace: [call.5000.35287474] Found CallConnection(2303.0) for device 2303. 12:41:30:694 CTIOS1-ctios Trace: >>CG:[call.5000.35287474]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287474 NumParties:4 SecDevIDTyp:0 SecCID:35288201 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:5558700484 SecDevID:2303 TfrgDevID:2303 TfrdDevID:2030 MsgID:eCallTransferredEvent DvrKey:call.5000.35287474ConnectedParty[1]:(ConnPtyCID:35288201 ConnPtyDevIDTyp:1 ConnPtyDevID:5558700484) ConnectedParty[2]:(ConnPtyCID:35288201 ConnPtyDevIDTyp:1 ConnPtyDevID:3010) ConnectedParty[3]:(ConnPtyCID:35288201 ConnPtyDevIDTyp:1 ConnPtyDevID:2030) ConnectedParty[4]:(ConnPtyCID:35288201 ConnPtyDevIDTyp:1 ConnPtyDevID:2030)) 12:41:30:694 CTIOS1-ctios Trace: [call.5000.35287474] Found CallConnection(2303.0). 12:41:30:694 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287474 NumParties:4 SecDevIDTyp:0 SecCID:35288201 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:5558700484 SecDevID:2303 TfrgDevID:2303 TfrdDevID:2030 MsgID:eCallTransferredEvent DvrKey:call.5000.35288201ConnectedParty[1]:(ConnPtyCID:35288201 ConnPtyDevIDTyp:1 ConnPtyDevID:5558700484) ConnectedParty[2]:(ConnPtyCID:35288201 ConnPtyDevIDTyp:1 ConnPtyDevID:3010) ConnectedParty[3]:(ConnPtyCID:35288201 ConnPtyDevIDTyp:1 ConnPtyDevID:2030) ConnectedParty[4]:(ConnPtyCID:35288201 ConnPtyDevIDTyp:1 ConnPtyDevID:2030)) 12:41:30:694 CTIOS1-ctios Trace: [call.5000.35288201]::FindTransferCommonDeviceID Found Transferring Device [2303] on both [call.5000.35287474] and [call.5000.35288201]. 12:41:30:694 CTIOS1-ctios Trace: [call.5000.35287474] Found CallConnection(2303.0). 12:41:30:694 CTIOS1-ctios Trace: [call.5000.35288201] Found CallConnection(2303.0). 12:41:30:694 CTIOS1-ctios Trace: [call.5000.35287474] Found CallConnection(2303.0). 12:41:30:694 CTIOS1-ctios Trace: Removed CallConnection(2303.0). 12:41:30:694 CTIOS1-ctios Trace: [call.5000.35288201] Found CallConnection(2303.0). 12:41:30:694 CTIOS1-ctios Trace: Removed CallConnection(2303.0). 12:41:30:694 CTIOS1-ctios Trace: Added CallConnection(5558700484.1). 12:41:30:694 CTIOS1-ctios Trace: [call.5000.35288201] Moved CallConnection[5558700484.1] from [call.5000.35287474] to [call.5000.35288201]. 12:41:30:695 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eCallTransferredEvent,Msk(683c1880) 12:41:30:695 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eCallTransferredEvent,Msk(683c1880) 12:41:30:695 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]:eCallTransferredEvent,Msk(683c1880) 12:41:30:695 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288201 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35288201 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2303 NewConnDevID:5558700484 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288201) 12:41:30:695 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35287474.2303]:eCallEndEvent 12:41:30:695 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288201.2303]:eCallEndEvent 12:41:30:695 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288201 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35288201 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:5558700484 DNIS:2303 ConnDevID:5558700484 NewConnDevID:5558700484 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288201 ecc:(...)) 12:41:30:695 CTIOS1-ctios Trace: >>CG:[call.5000.35287474]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287474 ConnDevIDTyp:1 ConnDevID:5558700484 MsgID:eCallEndEvent DvrKey:call.5000.35287474) 12:41:30:695 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287474 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:41:30:695 CTIOS1-ctios Trace: >>CG:[agent.5000.346]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5172 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2303 AGID:346 AGInstr:2303 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.346 AGAvailStatus:0) 12:41:30:695 CTIOS1-ctios Trace: [agent.5000.346] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:41:30:695 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][agent.5000.346]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:41:30:696 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288201 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3010 RelDevID:3010 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288201) 12:41:30:696 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288201 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:2030 RelDevID:2030 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288201) 12:41:30:696 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288201 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:2030 RelDevID:2030 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288201) 12:41:30:696 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288201 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:5558700484 RelDevID:5558700484 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288201) 12:41:30:696 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288201 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35288201) 12:41:30:696 CTIOS1-ctios Trace: >>CG:[call.5000.35288201]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288201 ConnDevIDTyp:1 ConnDevID:5558700484 MsgID:eCallEndEvent DvrKey:call.5000.35288201) 12:41:30:696 CTIOS1-ctios Trace: Removed CallConnection(5558700484.1). 12:41:30:696 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288201 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:41:31:402 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0) for device 2030. 12:41:31:410 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0) for device 2030. 12:41:31:832 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:41:31:833 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:31:833 CTIOS1-ctios Trace: >>CG:[call.5000.35288213]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288213 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2096 HldgDevID:2096 MsgID:eCallHeldEvent DvrKey:call.5000.35288213) 12:41:31:833 CTIOS1-ctios Trace: [call.5000.35288213] Found CallConnection(2096.0). 12:41:31:833 CTIOS1-ctios Trace: [call.5000.35288213.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf000a) 12:41:31:834 CTIOS1-ctios Trace: [call.5000.35288213] Found CallConnection(2096.0) for device 2096. 12:41:31:836 CTIOS1-ctios Trace: [call.5000.35288213] Found CallConnection(2096.0) for device 2096. 12:41:31:836 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:41:31:836 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:31:837 CTIOS1-ctios Trace: >>CG:[call.5000.35288238]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288238 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2096 RCallKeyDay:151064 RCallKeyCID:1412 MsgID:eCallBeginEvent DvrKey:call.5000.35288238 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519622)) ICMEntUniqID:icm.151064.1412 RCallKeySeq#:3) 12:41:31:837 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288238 12:41:31:837 CTIOS1-ctios Trace: >>CG:[call.5000.35288238]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288238 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:190 SGID:5057 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:2096 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288238 COCConnCID:35288213 COCCallConnDevIDTyp:0 COCCallConnDevID:2096) 12:41:31:837 CTIOS1-ctios Trace: [call.5000.35288238] CallConnection(2096.0) found DeviceID(2096) AgentID(238). 12:41:31:837 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:41:31:837 CTIOS1-ctios Trace: Added CallConnection(2096.0). 12:41:31:837 CTIOS1-ctios Trace: [call.5000.35288238]::CreateCallConnection(): CallConnection(2096.0) created successfully. 12:41:31:837 CTIOS1-ctios Trace: [call.5000.35288238.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x203c1000) 12:41:31:837 CTIOS1-ctios Trace: [call.5000.35288213.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x203c1000) 12:41:31:858 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2126 ANI:6865771051 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1418 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1418 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1792) 12:41:31:858 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][]:eAgentPrecallEvent 12:41:31:860 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:41:31:860 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:31:860 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eReserved),Msk(0) 12:41:31:933 CTIOS1-ctios Trace: >>CG:[call.5000.35288239]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288239 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6865771051 DNIS:2126 Dialed#:3009 ConnDevID:6865771051 RCallKeyDay:151064 RCallKeyCID:1418 MsgID:eCallBeginEvent DvrKey:call.5000.35288239 ecc:(...) ICMEntUniqID:icm.151064.1418 RCallKeySeq#:2) 12:41:31:933 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288239 12:41:31:933 CTIOS1-ctios Trace: >>CG:[call.5000.35288239]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288239 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6865771051 AlrtgDevID:(null) CallngDevID:6865771051 CalldDevID:2126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288239 Trnk#:0 TrnkGrp#:0) 12:41:31:934 CTIOS1-ctios Trace: [call.5000.35288239]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6865771051. 12:41:31:934 CTIOS1-ctios Trace: CallConnection(6865771051.1) created AgentObject (Device) for DeviceID(6865771051). 12:41:31:934 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:41:31:934 CTIOS1-ctios Trace: Added CallConnection(6865771051.1). 12:41:31:934 CTIOS1-ctios Trace: [call.5000.35288239]::CreateCallConnection(): CallConnection(6865771051.1) created successfully. 12:41:31:934 CTIOS1-ctios Trace: >>CG:[call.5000.35288239]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288239 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6865771051 AlrtgDevID:2126 CallngDevID:6865771051 CalldDevID:2126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288239 Trnk#:0 TrnkGrp#:0) 12:41:31:934 CTIOS1-ctios Trace: [call.5000.35288239] Found CallConnection(6865771051.1) for device 6865771051. 12:41:31:934 CTIOS1-ctios Trace: [call.5000.35288239]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2126. 12:41:31:934 CTIOS1-ctios Trace: [call.5000.35288239] CallConnection(6865771051.1) found DeviceID(2126) AgentID(250). 12:41:31:934 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:41:31:934 CTIOS1-ctios Trace: Added CallConnection(6865771051.1). 12:41:31:934 CTIOS1-ctios Trace: [call.5000.35288239]::CreateCallConnection(): CallConnection(6865771051.1) created successfully. 12:41:31:935 CTIOS1-ctios Trace: [call.5000.35288239.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x683f0001) 12:41:31:935 CTIOS1-ctios Trace: [call.5000.35288239.2126] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:41:31:935 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288239.2126]:eCallBeginEvent 12:41:31:935 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288239.2126]:eButtonEnablementMaskChange,Msk(683f0001) 12:41:31:935 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288239.2126]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:41:31:940 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:41:31:940 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:31:940 CTIOS1-ctios Trace: >>CG:[call.5000.35288239]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288239 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288239 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6865771051 NewConnDevID:6865771051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288239 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519691))) 12:41:31:940 CTIOS1-ctios Trace: >>CG:[call.5000.35288239]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288239 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2126 CallngDevID:6865771051 CalldDevID:2126 LstRedirDevID:(null) AnsDevID:2126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288239 Trnk#:0 TrnkGrp#:0) 12:41:31:940 CTIOS1-ctios Trace: [call.5000.35288239] Found CallConnection(6865771051.1). 12:41:31:940 CTIOS1-ctios Trace: [call.5000.35288239] Found CallConnection(6865771051.1). 12:41:31:940 CTIOS1-ctios Trace: [call.5000.35288239.6865771051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6865771051), Button Mask(0xbf01a6) 12:41:31:940 CTIOS1-ctios Trace: [call.5000.35288239.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf01a6) 12:41:31:940 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eTalking),Msk(0) 12:41:31:940 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288239.2126]:eCallDataUpdateEvent,Msk(683f0001) 12:41:31:940 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288239.2126]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:41:31:940 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288239.2126]:eCallEstablishedEvent,Msk(68bf01a6) 12:41:32:029 CTIOS1-ctios Trace: ->RCV[BANCOMER30-2880-3180 a=250][call.5000.35288239.2126]:eSetCallDataRequest 12:41:32:035 CTIOS1-ctios Trace: >>CG:[call.5000.35288239]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288239 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288239 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6865771051 NewConnDevID:6865771051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288239 ecc:(...)) 12:41:32:036 CTIOS1-ctios Trace: >>CG:[call.5000.35288239.2126]:eSetCallDataConf(UniqObjID:call.5000.35288239.2126 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER30-2880-3180) 12:41:32:036 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288239.2126]:eCallDataUpdateEvent,Msk(68bf01a6) 12:41:32:482 CTIOS1-ctios Trace: [call.5000.35288239] Found CallConnection(2126.0) for device 2126. 12:41:32:491 CTIOS1-ctios Trace: [call.5000.35288239] Found CallConnection(2126.0) for device 2126. 12:41:33:558 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0) for device 4036. 12:41:33:559 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0) for device 4036. 12:41:33:568 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287992 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4036.4037.2 HldgDevID:4036 MsgID:eCallHeldEvent DvrKey:call.5000.35287992 HldgDevIDFull:4036.4037.2) 12:41:33:568 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0). 12:41:33:568 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf000a) 12:41:33:568 CTIOS1-ctios Trace: [call.5000.35288207.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf000a) 12:41:33:569 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf000a) 12:41:33:569 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eButtonEnablementMaskChange,Msk(68bf000a) 12:41:33:569 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]: eCallHeldEvent,Msk(28bf000a) 12:41:33:589 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:41:33:589 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:33:589 CTIOS1-ctios Trace: >>CG:[call.5000.35288207]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288207 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4036 RetrvDevID:4036 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288207) 12:41:33:589 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(4036.0). 12:41:33:589 CTIOS1-ctios Trace: [call.5000.35288207.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf01a6) 12:41:33:589 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf000a) 12:41:33:589 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf000a) 12:41:33:589 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:41:33:590 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:41:33:590 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf000a) 12:41:33:590 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf000a) 12:41:33:590 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eCallRetrievedEvent,Msk(68bf01a6) 12:41:33:597 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(4036.0) for device 4036. 12:41:33:598 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(4036.0) for device 4036. 12:41:33:613 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35288207.4036]:eSetCallDataRequest 12:41:33:618 CTIOS1-ctios Trace: >>CG:[call.5000.35288207.4036]:eSetCallDataConf(UniqObjID:call.5000.35288207.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:41:33:638 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.4022.2.0) for device 4021. 12:41:33:639 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.4022.2.0) for device 4021. 12:41:33:648 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288113 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4021.4022.2 HldgDevID:4021 MsgID:eCallHeldEvent DvrKey:call.5000.35288113 HldgDevIDFull:4021.4022.2) 12:41:33:648 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.4022.2.0). 12:41:33:648 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:41:33:648 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:41:33:678 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:41:33:679 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:33:679 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4021 RetrvDevID:4021 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288143) 12:41:33:679 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0). 12:41:33:679 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:41:33:679 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:41:33:679 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:41:33:685 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:41:33:686 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:41:40:364 CTIOS1-ctios Trace: [call.5000.35288123] Found CallConnection(2264.0) for device 2264. 12:41:40:367 CTIOS1-ctios Trace: [call.5000.35288123] Found CallConnection(2264.0) for device 2264. 12:41:40:368 CTIOS1-ctios Trace: >>CG:[call.5000.35288123]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288123 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2264 RelDevID:2264 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288123) 12:41:40:368 CTIOS1-ctios Trace: >>CG:[call.5000.35288123]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288123 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:56485 RelDevID:56485 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288123) 12:41:40:368 CTIOS1-ctios Trace: >>CG:[call.5000.35288123]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288123 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:56485 MsgID:eCallClearedEvent DvrKey:call.5000.35288123) 12:41:40:368 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:40:368 CTIOS1-ctios Trace: >>CG:[call.5000.35288123]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288123 ConnDevIDTyp:1 ConnDevID:56485 MsgID:eCallEndEvent DvrKey:call.5000.35288123) 12:41:40:368 CTIOS1-ctios Trace: Removed CallConnection(56485.1). 12:41:40:368 CTIOS1-ctios Trace: Removed CallConnection(2264.0). 12:41:40:368 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288123 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:41:40:368 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:1) 12:41:40:368 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:41:44:866 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:41:44:867 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:41:44:879 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:41:44:879 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:44:879 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4021 HldgDevID:4021 MsgID:eCallHeldEvent DvrKey:call.5000.35288143) 12:41:44:879 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0). 12:41:44:879 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:41:44:879 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:41:45:060 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288113 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4021.4022.2 RetrvDevID:4021 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288113 RetrvDevIDFull:4021.4022.2) 12:41:45:060 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.4022.2.0). 12:41:45:060 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:41:45:060 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:41:45:060 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:41:45:068 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.4022.2.0) for device 4021. 12:41:45:069 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.4022.2.0) for device 4021. 12:41:45:798 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:140 SGID:5049 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2156 ANI:5552260998 UsrToUsrInfo:(null) Dialed#:3007 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1419 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1419 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:1793) 12:41:45:798 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][]:eAgentPrecallEvent 12:41:45:802 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:0) 12:41:45:803 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:45:804 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eReserved),Msk(0) 12:41:45:867 CTIOS1-ctios Trace: >>CG:[call.5000.35288248]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288248 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5552260998 DNIS:2156 Dialed#:3007 ConnDevID:5552260998 RCallKeyDay:151064 RCallKeyCID:1419 MsgID:eCallBeginEvent DvrKey:call.5000.35288248 ecc:(...) ICMEntUniqID:icm.151064.1419 RCallKeySeq#:2) 12:41:45:867 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288248 12:41:45:867 CTIOS1-ctios Trace: >>CG:[call.5000.35288248]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288248 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:5552260998 AlrtgDevID:(null) CallngDevID:5552260998 CalldDevID:2156 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288248 Trnk#:0 TrnkGrp#:0) 12:41:45:867 CTIOS1-ctios Trace: [call.5000.35288248]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 5552260998. 12:41:45:867 CTIOS1-ctios Trace: CallConnection(5552260998.1) created AgentObject (Device) for DeviceID(5552260998). 12:41:45:867 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:41:45:867 CTIOS1-ctios Trace: Added CallConnection(5552260998.1). 12:41:45:867 CTIOS1-ctios Trace: [call.5000.35288248]::CreateCallConnection(): CallConnection(5552260998.1) created successfully. 12:41:45:868 CTIOS1-ctios Trace: >>CG:[call.5000.35288248]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288248 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:140 SGID:5049 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:5552260998 AlrtgDevID:2156 CallngDevID:5552260998 CalldDevID:2156 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288248 Trnk#:0 TrnkGrp#:0) 12:41:45:868 CTIOS1-ctios Trace: [call.5000.35288248] Found CallConnection(5552260998.1) for device 5552260998. 12:41:45:868 CTIOS1-ctios Trace: [call.5000.35288248]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2156. 12:41:45:868 CTIOS1-ctios Trace: [call.5000.35288248] CallConnection(5552260998.1) found DeviceID(2156) AgentID(266). 12:41:45:868 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:41:45:868 CTIOS1-ctios Trace: Added CallConnection(5552260998.1). 12:41:45:868 CTIOS1-ctios Trace: [call.5000.35288248]::CreateCallConnection(): CallConnection(5552260998.1) created successfully. 12:41:45:868 CTIOS1-ctios Trace: [call.5000.35288248.2156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2156), Button Mask(0x683f0001) 12:41:45:868 CTIOS1-ctios Trace: [call.5000.35288248.2156] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:41:45:868 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]:eCallBeginEvent 12:41:45:868 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]:eButtonEnablementMaskChange,Msk(683f0001) 12:41:45:868 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:41:45:874 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:140 SGID:5049 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:0) 12:41:45:874 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:45:875 CTIOS1-ctios Trace: >>CG:[call.5000.35288248]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288248 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288248 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5552260998 NewConnDevID:5552260998 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288248 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519705))) 12:41:45:875 CTIOS1-ctios Trace: >>CG:[call.5000.35288248]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288248 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:140 SGID:5049 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2156 CallngDevID:5552260998 CalldDevID:2156 LstRedirDevID:(null) AnsDevID:2156 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288248 Trnk#:0 TrnkGrp#:0) 12:41:45:875 CTIOS1-ctios Trace: [call.5000.35288248] Found CallConnection(5552260998.1). 12:41:45:875 CTIOS1-ctios Trace: [call.5000.35288248] Found CallConnection(5552260998.1). 12:41:45:875 CTIOS1-ctios Trace: [call.5000.35288248.5552260998] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(5552260998), Button Mask(0xbf01a6) 12:41:45:875 CTIOS1-ctios Trace: [call.5000.35288248.2156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2156), Button Mask(0x68bf01a6) 12:41:45:875 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eTalking),Msk(0) 12:41:45:875 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]:eCallDataUpdateEvent,Msk(683f0001) 12:41:45:875 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:41:45:875 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]:eCallEstablishedEvent,Msk(68bf01a6) 12:41:45:944 CTIOS1-ctios Trace: ->RCV[BANCOMER22-3924-3912 a=266][call.5000.35288248.2156]:eSetCallDataRequest 12:41:45:949 CTIOS1-ctios Trace: >>CG:[call.5000.35288248]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288248 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288248 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5552260998 NewConnDevID:5552260998 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288248 ecc:(...)) 12:41:45:950 CTIOS1-ctios Trace: >>CG:[call.5000.35288248.2156]:eSetCallDataConf(UniqObjID:call.5000.35288248.2156 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER22-3924-3912) 12:41:45:950 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]:eCallDataUpdateEvent,Msk(68bf01a6) 12:41:46:419 CTIOS1-ctios Trace: [call.5000.35288248] Found CallConnection(2156.0) for device 2156. 12:41:46:424 CTIOS1-ctios Trace: [call.5000.35288248] Found CallConnection(2156.0) for device 2156. 12:41:46:525 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][agent.5000.262]:eSetAgentStateRequest(eNotReady) 12:41:46:525 CTIOS1-ctios Trace: [call.5000.35288176.2279] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2279), Button Mask(0x48bf01a6) 12:41:46:525 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288176.2279]:eButtonEnablementMaskChange,Msk(48bf01a6) 12:41:46:530 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eSetAgentStateConf(UniqObjID:agent.5000.262 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2496-3404) 12:41:46:530 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eSetAgentStateConf 12:41:48:981 CTIOS1-ctios Trace: >>CG:[call.5000.35288238]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288238 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35288238 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:961134 ConnDevID:2096 NewConnDevID:2096 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288238 ecc:(...)) 12:41:48:981 CTIOS1-ctios Trace: >>CG:[call.5000.35288238]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288238 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:2096 CalldDevID:961134 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288238) 12:41:48:981 CTIOS1-ctios Trace: [call.5000.35288238] Found CallConnection(2096.0) for device 2096. 12:41:49:323 CTIOS1-ctios Trace: >>CG:[call.5000.35288238]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288238 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288238 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2096 NewConnDevID:2096 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288238 ecc:(...)) 12:41:49:324 CTIOS1-ctios Trace: >>CG:[call.5000.35288238]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288238 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:961134 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288238 Trnk#:0 TrnkGrp#:0) 12:41:49:324 CTIOS1-ctios Trace: >>CG:[call.5000.35288238]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288238 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288238 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2096 NewConnDevID:2096 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288238 ecc:(...)) 12:41:49:324 CTIOS1-ctios Trace: >>CG:[call.5000.35288238]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288238 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:61134 CallngDevID:2096 CalldDevID:961134 LstRedirDevID:(null) AnsDevID:61134 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288238 Trnk#:0 TrnkGrp#:0) 12:41:49:324 CTIOS1-ctios Trace: [call.5000.35288238] Found CallConnection(2096.0). 12:41:49:324 CTIOS1-ctios Trace: [call.5000.35288238.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x203c1a40) 12:41:49:325 CTIOS1-ctios Trace: [call.5000.35288213.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x203c1a40) 12:41:49:325 CTIOS1-ctios Trace: [call.5000.35288213.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x203c1a40) 12:41:49:340 CTIOS1-ctios Trace: [call.5000.35288042] Found CallConnection(4009.0) for device 4009. 12:41:49:341 CTIOS1-ctios Trace: [call.5000.35288042] Found CallConnection(4009.0) for device 4009. 12:41:49:371 CTIOS1-ctios Trace: >>CG:[call.5000.35288042]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288042 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4009 RelDevID:4009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288042) 12:41:49:371 CTIOS1-ctios Trace: >>CG:[call.5000.35288042]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288042 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4422255721 RelDevID:4422255721 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288042) 12:41:49:371 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:49:371 CTIOS1-ctios Trace: >>CG:[call.5000.35288042]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288042 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4422255721 MsgID:eCallClearedEvent DvrKey:call.5000.35288042) 12:41:49:371 CTIOS1-ctios Trace: >>CG:[call.5000.35288042]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288042 ConnDevIDTyp:1 ConnDevID:4422255721 MsgID:eCallEndEvent DvrKey:call.5000.35288042) 12:41:49:371 CTIOS1-ctios Trace: Removed CallConnection(4422255721.1). 12:41:49:371 CTIOS1-ctios Trace: Removed CallConnection(4009.0). 12:41:49:371 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288042 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:41:49:371 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:1) 12:41:49:371 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:41:49:933 CTIOS1-ctios Trace: [call.5000.35288238] Found CallConnection(2096.0) for device 2096. 12:41:49:934 CTIOS1-ctios Trace: [call.5000.35288238] Found CallConnection(2096.0) for device 2096. 12:41:50:383 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4087 ANI:3336350677 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1420 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1420 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1794) 12:41:50:383 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][]:eAgentPrecallEvent 12:41:50:386 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:41:50:387 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:50:387 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eReserved),Msk(0) 12:41:50:490 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288253 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3336350677 DNIS:4087 Dialed#:3021 ConnDevID:3336350677 RCallKeyDay:151064 RCallKeyCID:1420 MsgID:eCallBeginEvent DvrKey:call.5000.35288253 ecc:(...) ICMEntUniqID:icm.151064.1420 RCallKeySeq#:2) 12:41:50:491 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288253 12:41:50:491 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288253 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3336350677 AlrtgDevID:(null) CallngDevID:3336350677 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288253 Trnk#:0 TrnkGrp#:0) 12:41:50:491 CTIOS1-ctios Trace: [call.5000.35288253]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3336350677. 12:41:50:491 CTIOS1-ctios Trace: CallConnection(3336350677.1) created AgentObject (Device) for DeviceID(3336350677). 12:41:50:491 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:41:50:491 CTIOS1-ctios Trace: Added CallConnection(3336350677.1). 12:41:50:491 CTIOS1-ctios Trace: [call.5000.35288253]::CreateCallConnection(): CallConnection(3336350677.1) created successfully. 12:41:50:492 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288253 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3336350677 AlrtgDevID:4087 CallngDevID:3336350677 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288253 Trnk#:0 TrnkGrp#:0) 12:41:50:492 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(3336350677.1) for device 3336350677. 12:41:50:492 CTIOS1-ctios Trace: [call.5000.35288253]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4087. 12:41:50:492 CTIOS1-ctios Trace: [call.5000.35288253] CallConnection(3336350677.1) found DeviceID(4087) AgentID(429). 12:41:50:492 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:41:50:492 CTIOS1-ctios Trace: Added CallConnection(3336350677.1). 12:41:50:492 CTIOS1-ctios Trace: [call.5000.35288253]::CreateCallConnection(): CallConnection(3336350677.1) created successfully. 12:41:50:492 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683f0001) 12:41:50:492 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:41:50:493 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eCallBeginEvent 12:41:50:493 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(683f0001) 12:41:50:493 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:41:50:567 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:41:50:567 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:50:567 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288253 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288253 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3336350677 NewConnDevID:3336350677 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288253 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519710))) 12:41:50:569 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288253 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:3336350677 CalldDevID:4087 LstRedirDevID:(null) AnsDevID:4087 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288253 Trnk#:0 TrnkGrp#:0) 12:41:50:569 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(3336350677.1). 12:41:50:569 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(3336350677.1). 12:41:50:569 CTIOS1-ctios Trace: [call.5000.35288253.3336350677] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3336350677), Button Mask(0xbf01a6) 12:41:50:569 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf01a6) 12:41:50:570 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:41:50:570 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eCallDataUpdateEvent,Msk(683f0001) 12:41:50:570 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:41:50:570 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eCallEstablishedEvent,Msk(68bf01a6) 12:41:50:604 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0) for device 4087. 12:41:50:605 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0) for device 4087. 12:41:50:615 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35288253.4087]:eSetCallDataRequest 12:41:50:620 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288253 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288253 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3336350677 NewConnDevID:3336350677 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288253 ecc:(...)) 12:41:50:621 CTIOS1-ctios Trace: >>CG:[call.5000.35288253.4087]:eSetCallDataConf(UniqObjID:call.5000.35288253.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:41:50:621 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eCallDataUpdateEvent,Msk(68bf01a6) 12:41:51:998 CTIOS1-ctios Trace: [call.5000.35288238] Found CallConnection(2096.0) for device 2096. 12:41:51:999 CTIOS1-ctios Trace: [call.5000.35288238] Found CallConnection(2096.0) for device 2096. 12:41:52:150 CTIOS1-ctios Trace: >>CG:[call.5000.35288213]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288213 NumParties:3 SecDevIDTyp:0 SecCID:35288238 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:36415 SecDevID:2096 TfrgDevID:2096 TfrdDevID:61134 MsgID:eCallTransferredEvent DvrKey:call.5000.35288213ConnectedParty[1]:(ConnPtyCID:35288213 ConnPtyDevIDTyp:1 ConnPtyDevID:36415) ConnectedParty[2]:(ConnPtyCID:35288213 ConnPtyDevIDTyp:1 ConnPtyDevID:61134) ConnectedParty[3]:(ConnPtyCID:35288213 ConnPtyDevIDTyp:1 ConnPtyDevID:61134)) 12:41:52:150 CTIOS1-ctios Trace: [call.5000.35288213] Found CallConnection(2096.0). 12:41:52:150 CTIOS1-ctios Trace: >>CG:[call.5000.35288238]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288213 NumParties:3 SecDevIDTyp:0 SecCID:35288238 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:36415 SecDevID:2096 TfrgDevID:2096 TfrdDevID:61134 MsgID:eCallTransferredEvent DvrKey:call.5000.35288238ConnectedParty[1]:(ConnPtyCID:35288213 ConnPtyDevIDTyp:1 ConnPtyDevID:36415) ConnectedParty[2]:(ConnPtyCID:35288213 ConnPtyDevIDTyp:1 ConnPtyDevID:61134) ConnectedParty[3]:(ConnPtyCID:35288213 ConnPtyDevIDTyp:1 ConnPtyDevID:61134)) 12:41:52:150 CTIOS1-ctios Trace: [call.5000.35288238]::FindTransferCommonDeviceID Found Transferring Device [2096] on both [call.5000.35288213] and [call.5000.35288238]. 12:41:52:150 CTIOS1-ctios Trace: [call.5000.35288213] Found CallConnection(2096.0). 12:41:52:150 CTIOS1-ctios Trace: [call.5000.35288238] Found CallConnection(2096.0). 12:41:52:151 CTIOS1-ctios Trace: [call.5000.35288213] Found CallConnection(2096.0). 12:41:52:151 CTIOS1-ctios Trace: Removed CallConnection(2096.0). 12:41:52:151 CTIOS1-ctios Trace: [call.5000.35288238] Found CallConnection(2096.0). 12:41:52:151 CTIOS1-ctios Trace: Removed CallConnection(2096.0). 12:41:52:151 CTIOS1-ctios Trace: Added CallConnection(36415.1). 12:41:52:151 CTIOS1-ctios Trace: [call.5000.35288238] Moved CallConnection[36415.1] from [call.5000.35288213] to [call.5000.35288238]. 12:41:52:152 CTIOS1-ctios Trace: >>CG:[call.5000.35288213]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288213 ConnDevIDTyp:1 ConnDevID:36415 MsgID:eCallEndEvent DvrKey:call.5000.35288213) 12:41:52:152 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288213 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:41:52:152 CTIOS1-ctios Trace: >>CG:[call.5000.35288238]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288238 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35288213 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2096 NewConnDevID:2096 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288238) 12:41:52:152 CTIOS1-ctios Trace: >>CG:[call.5000.35288213]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288213 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35288213 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2096 NewConnDevID:36415 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288213) 12:41:52:153 CTIOS1-ctios Trace: >>CG:[call.5000.35288213]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288213 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35288213 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:36415 DNIS:2096 ConnDevID:36415 NewConnDevID:36415 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288213 ecc:(...)) 12:41:52:157 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:1) 12:41:52:158 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:41:52:160 CTIOS1-ctios Trace: >>CG:[call.5000.35288213]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288213 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:61134 RelDevID:61134 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288213) 12:41:52:160 CTIOS1-ctios Trace: >>CG:[call.5000.35288213]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288213 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:61134 RelDevID:61134 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288213) 12:41:52:160 CTIOS1-ctios Trace: >>CG:[call.5000.35288213]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288213 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:36415 RelDevID:36415 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288213) 12:41:52:160 CTIOS1-ctios Trace: >>CG:[call.5000.35288213]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288213 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35288213) 12:41:52:160 CTIOS1-ctios Trace: >>CG:[call.5000.35288213]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288213 ConnDevIDTyp:1 ConnDevID:36415 MsgID:eCallEndEvent DvrKey:call.5000.35288213) 12:41:52:160 CTIOS1-ctios Trace: Removed CallConnection(36415.1). 12:41:52:160 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288213 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:41:57:687 CTIOS1-ctios Trace: [call.5000.35288248] Found CallConnection(2156.0) for device 2156. 12:41:57:688 CTIOS1-ctios Trace: [call.5000.35288248] Found CallConnection(2156.0) for device 2156. 12:41:57:697 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:140 SGID:5049 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:0) 12:41:57:697 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:41:57:697 CTIOS1-ctios Trace: >>CG:[call.5000.35288248]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288248 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2156 HldgDevID:2156 MsgID:eCallHeldEvent DvrKey:call.5000.35288248) 12:41:57:697 CTIOS1-ctios Trace: [call.5000.35288248] Found CallConnection(2156.0). 12:41:57:698 CTIOS1-ctios Trace: [call.5000.35288248.2156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2156), Button Mask(0x68bf000a) 12:41:57:698 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eHold),Msk(0) 12:41:57:698 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]:eButtonEnablementMaskChange,Msk(68bf000a) 12:41:57:698 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]: eCallHeldEvent,Msk(68bf000a) 12:42:01:136 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:140 SGID:5049 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:0) 12:42:01:136 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:42:01:136 CTIOS1-ctios Trace: >>CG:[call.5000.35288248]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288248 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2156 RetrvDevID:2156 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288248) 12:42:01:136 CTIOS1-ctios Trace: [call.5000.35288248] Found CallConnection(2156.0). 12:42:01:136 CTIOS1-ctios Trace: [call.5000.35288248.2156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2156), Button Mask(0x68bf01a6) 12:42:01:136 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eTalking),Msk(0) 12:42:01:137 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:42:01:137 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]:eCallRetrievedEvent,Msk(68bf01a6) 12:42:01:141 CTIOS1-ctios Trace: [call.5000.35288248] Found CallConnection(2156.0) for device 2156. 12:42:01:149 CTIOS1-ctios Trace: [call.5000.35288248] Found CallConnection(2156.0) for device 2156. 12:42:01:158 CTIOS1-ctios Trace: ->RCV[BANCOMER22-3924-3912 a=266][call.5000.35288248.2156]:eSetCallDataRequest 12:42:01:163 CTIOS1-ctios Trace: >>CG:[call.5000.35288248.2156]:eSetCallDataConf(UniqObjID:call.5000.35288248.2156 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER22-3924-3912) 12:42:12:732 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:42:12:732 CTIOS1-ctios Trace: ->RCV[00113]OPEN LINK REQUEST,protocol ver:2 12:42:12:737 CTIOS1-ctios Trace: ->RCV[00313][]:eIdentifyClientRequest(bancomer10-PC-3648-3756) 12:42:12:737 CTIOS1-ctios Trace: CClientMgr::OnRequest: [8.5.1]. 12:42:12:737 CTIOS1-ctios Trace: [1]:IdentifyClientRequest(),Client[00113]:Changing ClientID["00113"->"bancomer10-PC-3648-3756"]. 12:42:12:737 CTIOS1-ctios Trace: <-SND[00313][]:eIdentifyClientConf 12:42:12:738 CTIOS1-ctios Trace: ->RCV[00313][]:eSetSessionModeRequest 12:42:12:739 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 36; Monitor Mode: 0)] 12:42:12:739 CTIOS1-ctios Trace: [agent.5000.419]::SetSessionModeRequest, agentFilter(filtertarget = agent.5000.419) 12:42:12:740 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756 a=419][agent.5000.419]:eSetAgentModeEvent 12:42:12:745 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eQueryAgentStateConf(eLogout)(AGState:eLogout NumSGs:2 MRDID:1 ICMAGID:5180 AGMode:0 MaxTaskLim:0 NumTasks:0 AGExt:4057 AGID:419 AGInstr:4057 UniqObjID:agent.5000.419 MsgID:eQueryAgentStateConf AGAvailStatus:0SkillGroup[1]:(SG#:40106 SGID:5000 SGPri:0 SGState:1) SkillGroup[2]:(SG#:411 SGID:5245 SGPri:0 SGState:1)) 12:42:12:745 CTIOS1-ctios Trace: AgentDeskSettingsRequest: AgentID: 419 12:42:12:745 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x11b0000. 12:42:12:746 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eQueryAgentStateConf(eLogout),Msk(11b0000) 12:42:12:747 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentDeskSettingsConf(PrphID:5000 DeskSetngsMsk:540 WrpupDataIncMode:1 WrpupDataOutMode:1 LogoutNonActvTime:4294967295 QualRecRate:4294967295 RngNoAnsTime:3 WorkModeTimer:7200 RngNoAnsDN:0 SMWarnMsg:0 SMAudInd:0 SupvAssistCallMthd:0 EmerCallMthd:0 AutoRecOnEmer:0 RecMode:0 DefDevPortAddr:(null) UniqObjID:agent.5000.419 MsgID:eAgentDeskSettingsConf) 12:42:12:747 CTIOS1-ctios Trace: [agent.5000.419]IdleReasonReq=Yes,LogoutReasonReq=Yes,WrapupDataIncomingMode=1,WrapupDataOutgoingMode=1 12:42:12:747 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x11b0000. 12:42:12:747 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentDeskSettingsConf,Msk(11b0000) 12:42:12:751 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][agent.5000.419]:eSetAgentStateRequest(eLogin) 12:42:12:751 CTIOS1-ctios Trace: [agent.5000.419]SetAgentState:AGWorkMode(0) 12:42:12:751 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentInfoEvent 12:42:12:756 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eControlFailureConf(257):The request specified an invalid AgentID and/or invalid agent password. PeriphErr:10120(FailCode:257 PrphErrCode:10120 UniqObjID:agent.5000.419 MsgID:eControlFailureConf MsgTyp:eSetAgentStateRequest TgtCILClntID:bancomer10-PC-3648-3756) 12:42:12:756 CTIOS1-ctios Trace: [SYSTEM]SB:CONTROL_FAILURE_CONF,Object(agent.5000.419) Type(agent) REMAINS in object map, FailureCode:257=The request specified an invalid AgentID and/or invalid agent password.,PeripheralErrorCode:10120,TargetClientID:bancomer10-PC-3648-3756. 12:42:12:756 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eControlFailureConf(257):The request specified an invalid AgentID and/or invalid agent password. PeriphErr:10120 12:42:12:772 CTIOS1-ctios Trace: XXX CLIENT[bancomer10-PC-3648-3756], CLOSE 12:42:12:772 CTIOS1-ctios Trace: CClient::Close: CLIENT[bancomer10-PC-3648-3756][0x66f9be0, CLOSE(), Calling OnConnectionClosed() 12:42:12:772 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419]:eOnConnectionClosed 12:42:12:773 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 35; Monitor Mode: 0)] 12:42:12:773 CTIOS1-ctios Trace: [1] OnConnectionClosed, Client[0x066F9BE0][bancomer10-PC-3648-3756] 12:42:12:773 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:42:13:288 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:42:13:288 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:42:13:288 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2102 RetrvDevID:2102 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287795) 12:42:13:288 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0). 12:42:13:288 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:42:13:288 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:42:13:288 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:42:13:289 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eTalking),Msk(0) 12:42:13:289 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:42:13:289 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:42:13:289 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:42:13:289 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eCallRetrievedEvent,Msk(68bf01a6) 12:42:13:695 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:42:13:696 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:42:13:882 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4009 ANI:3331451591 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1421 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1421 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1795) 12:42:13:885 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:42:13:885 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:42:14:003 CTIOS1-ctios Trace: >>CG:[call.5000.35288260]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288260 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3331451591 DNIS:4009 Dialed#:3021 ConnDevID:3331451591 RCallKeyDay:151064 RCallKeyCID:1421 MsgID:eCallBeginEvent DvrKey:call.5000.35288260 ecc:(...) ICMEntUniqID:icm.151064.1421 RCallKeySeq#:2) 12:42:14:003 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288260 12:42:14:003 CTIOS1-ctios Trace: >>CG:[call.5000.35288260]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288260 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3331451591 AlrtgDevID:(null) CallngDevID:3331451591 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288260 Trnk#:0 TrnkGrp#:0) 12:42:14:003 CTIOS1-ctios Trace: [call.5000.35288260]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3331451591. 12:42:14:004 CTIOS1-ctios Trace: CallConnection(3331451591.1) created AgentObject (Device) for DeviceID(3331451591). 12:42:14:004 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:42:14:004 CTIOS1-ctios Trace: Added CallConnection(3331451591.1). 12:42:14:004 CTIOS1-ctios Trace: [call.5000.35288260]::CreateCallConnection(): CallConnection(3331451591.1) created successfully. 12:42:14:004 CTIOS1-ctios Trace: >>CG:[call.5000.35288260]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288260 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3331451591 AlrtgDevID:4009 CallngDevID:3331451591 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288260 Trnk#:0 TrnkGrp#:0) 12:42:14:004 CTIOS1-ctios Trace: [call.5000.35288260] Found CallConnection(3331451591.1) for device 3331451591. 12:42:14:004 CTIOS1-ctios Trace: [call.5000.35288260]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4009. 12:42:14:004 CTIOS1-ctios Trace: [call.5000.35288260] CallConnection(3331451591.1) found DeviceID(4009) AgentID(403). 12:42:14:004 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:42:14:004 CTIOS1-ctios Trace: Added CallConnection(3331451591.1). 12:42:14:004 CTIOS1-ctios Trace: [call.5000.35288260]::CreateCallConnection(): CallConnection(3331451591.1) created successfully. 12:42:14:005 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:42:14:005 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:42:14:102 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:42:14:103 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:42:14:103 CTIOS1-ctios Trace: >>CG:[call.5000.35288260]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288260 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288260 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3331451591 NewConnDevID:3331451591 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288260 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519733))) 12:42:14:103 CTIOS1-ctios Trace: >>CG:[call.5000.35288260]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288260 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4009 CallngDevID:3331451591 CalldDevID:4009 LstRedirDevID:(null) AnsDevID:4009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288260 Trnk#:0 TrnkGrp#:0) 12:42:14:103 CTIOS1-ctios Trace: [call.5000.35288260] Found CallConnection(3331451591.1). 12:42:14:103 CTIOS1-ctios Trace: [call.5000.35288260] Found CallConnection(3331451591.1). 12:42:14:103 CTIOS1-ctios Trace: [call.5000.35288260.3331451591] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3331451591), Button Mask(0xbf01a6) 12:42:14:104 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:42:14:125 CTIOS1-ctios Trace: >>CG:[call.5000.35288260]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288260 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288260 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3331451591 NewConnDevID:3331451591 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288260 ecc:(...)) 12:42:14:140 CTIOS1-ctios Trace: [call.5000.35288260] Found CallConnection(4009.0) for device 4009. 12:42:14:140 CTIOS1-ctios Trace: [call.5000.35288260] Found CallConnection(4009.0) for device 4009. 12:42:14:519 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][agent.5000.278]:eSetAgentStateRequest(eAvailable) 12:42:14:526 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:42:14:527 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:42:14:529 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:8 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:42:14:529 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:42:14:530 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eReserved),Msk(0) 12:42:14:530 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eSetAgentStateConf(UniqObjID:agent.5000.278 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-3864-3396) 12:42:14:530 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eSetAgentStateConf 12:42:24:540 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0) for device 4087. 12:42:24:541 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0) for device 4087. 12:42:24:555 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:42:24:555 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:42:24:555 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288253 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4087 HldgDevID:4087 MsgID:eCallHeldEvent DvrKey:call.5000.35288253) 12:42:24:555 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0). 12:42:24:555 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:42:24:555 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eHold),Msk(0) 12:42:24:555 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:42:24:556 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]: eCallHeldEvent,Msk(68bf000a) 12:42:25:806 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:42:25:807 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:42:25:807 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288253 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4087 RetrvDevID:4087 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288253) 12:42:25:807 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0). 12:42:25:807 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf01a6) 12:42:25:807 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:42:25:807 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:42:25:807 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eCallRetrievedEvent,Msk(68bf01a6) 12:42:25:814 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0) for device 4087. 12:42:25:814 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0) for device 4087. 12:42:25:825 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35288253.4087]:eSetCallDataRequest 12:42:25:830 CTIOS1-ctios Trace: >>CG:[call.5000.35288253.4087]:eSetCallDataConf(UniqObjID:call.5000.35288253.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:42:32:644 CTIOS1-ctios Trace: ->RCV[00114]OPEN LINK REQUEST,protocol ver:2 12:42:32:644 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:42:32:651 CTIOS1-ctios Trace: ->RCV[00314][]:eIdentifyClientRequest(bancomer10-PC-3648-3756) 12:42:32:651 CTIOS1-ctios Trace: CClientMgr::OnRequest: [8.5.1]. 12:42:32:651 CTIOS1-ctios Trace: [1]:IdentifyClientRequest(),Client[00114]:Changing ClientID["00114"->"bancomer10-PC-3648-3756"]. 12:42:32:651 CTIOS1-ctios Trace: <-SND[00314][]:eIdentifyClientConf 12:42:32:653 CTIOS1-ctios Trace: ->RCV[00314][]:eSetSessionModeRequest 12:42:32:653 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 36; Monitor Mode: 0)] 12:42:32:654 CTIOS1-ctios Trace: [agent.5000.419]::SetSessionModeRequest, agentFilter(filtertarget = agent.5000.419) 12:42:32:654 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756 a=419][agent.5000.419]:eSetAgentModeEvent 12:42:32:660 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eQueryAgentStateConf(eLogout)(AGState:eLogout NumSGs:2 MRDID:1 ICMAGID:5180 AGMode:0 MaxTaskLim:0 NumTasks:0 AGExt:4057 AGID:419 AGInstr:4057 UniqObjID:agent.5000.419 MsgID:eQueryAgentStateConf AGAvailStatus:0SkillGroup[1]:(SG#:40106 SGID:5000 SGPri:0 SGState:1) SkillGroup[2]:(SG#:411 SGID:5245 SGPri:0 SGState:1)) 12:42:32:660 CTIOS1-ctios Trace: AgentDeskSettingsRequest: AgentID: 419 12:42:32:660 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x11b0000. 12:42:32:661 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eQueryAgentStateConf(eLogout),Msk(11b0000) 12:42:32:661 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentDeskSettingsConf(PrphID:5000 DeskSetngsMsk:540 WrpupDataIncMode:1 WrpupDataOutMode:1 LogoutNonActvTime:4294967295 QualRecRate:4294967295 RngNoAnsTime:3 WorkModeTimer:7200 RngNoAnsDN:0 SMWarnMsg:0 SMAudInd:0 SupvAssistCallMthd:0 EmerCallMthd:0 AutoRecOnEmer:0 RecMode:0 DefDevPortAddr:(null) UniqObjID:agent.5000.419 MsgID:eAgentDeskSettingsConf) 12:42:32:661 CTIOS1-ctios Trace: [agent.5000.419]IdleReasonReq=Yes,LogoutReasonReq=Yes,WrapupDataIncomingMode=1,WrapupDataOutgoingMode=1 12:42:32:662 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x11b0000. 12:42:32:662 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentDeskSettingsConf,Msk(11b0000) 12:42:32:665 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419][agent.5000.419]:eSetAgentStateRequest(eLogin) 12:42:32:665 CTIOS1-ctios Trace: [agent.5000.419]SetAgentState:AGWorkMode(0) 12:42:32:666 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eAgentInfoEvent 12:42:32:671 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eControlFailureConf(257):The request specified an invalid AgentID and/or invalid agent password. PeriphErr:10120(FailCode:257 PrphErrCode:10120 UniqObjID:agent.5000.419 MsgID:eControlFailureConf MsgTyp:eSetAgentStateRequest TgtCILClntID:bancomer10-PC-3648-3756) 12:42:32:671 CTIOS1-ctios Trace: [SYSTEM]SB:CONTROL_FAILURE_CONF,Object(agent.5000.419) Type(agent) REMAINS in object map, FailureCode:257=The request specified an invalid AgentID and/or invalid agent password.,PeripheralErrorCode:10120,TargetClientID:bancomer10-PC-3648-3756. 12:42:32:671 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3648-3756][agent.5000.419]:eControlFailureConf(257):The request specified an invalid AgentID and/or invalid agent password. PeriphErr:10120 12:42:32:688 CTIOS1-ctios Trace: XXX CLIENT[bancomer10-PC-3648-3756], CLOSE 12:42:32:688 CTIOS1-ctios Trace: CClient::Close: CLIENT[bancomer10-PC-3648-3756][0x670bdf8, CLOSE(), Calling OnConnectionClosed() 12:42:32:688 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3648-3756 a=419]:eOnConnectionClosed 12:42:32:688 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 35; Monitor Mode: 0)] 12:42:32:688 CTIOS1-ctios Trace: [1] OnConnectionClosed, Client[0x0670BDF8][bancomer10-PC-3648-3756] 12:42:32:688 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:42:37:665 CTIOS1-ctios Trace: ->RCV[BANCOMER41-2344-3928 a=229][agent.5000.229]:eSetAgentStateRequest(eNotReady) 12:42:37:678 CTIOS1-ctios Trace: >>CG:[agent.5000.229]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5075 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2051 AGID:229 AGInstr:2051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.229 AGAvailStatus:0) 12:42:37:678 CTIOS1-ctios Trace: [agent.5000.229] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:42:37:678 CTIOS1-ctios Trace: <-SND[BANCOMER41-2344-3928][agent.5000.229]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:42:37:679 CTIOS1-ctios Trace: >>CG:[agent.5000.229]:eSetAgentStateConf(UniqObjID:agent.5000.229 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER41-2344-3928) 12:42:37:679 CTIOS1-ctios Trace: <-SND[BANCOMER41-2344-3928][agent.5000.229]:eSetAgentStateConf 12:42:46:037 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0) for device 4087. 12:42:46:037 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0) for device 4087. 12:42:46:052 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:42:46:052 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:42:46:052 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288253 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4087 HldgDevID:4087 MsgID:eCallHeldEvent DvrKey:call.5000.35288253) 12:42:46:052 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0). 12:42:46:052 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:42:46:052 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eHold),Msk(0) 12:42:46:052 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:42:46:052 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]: eCallHeldEvent,Msk(68bf000a) 12:42:47:170 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.16788679.2204]:eAlternateCallRequest 12:42:47:180 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0) for device 2204. 12:42:47:181 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0) for device 2204. 12:42:47:185 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:42:47:186 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:42:47:194 CTIOS1-ctios Trace: >>CG:[call.5000.16788679]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788679 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788679 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2204 NewConnDevID:2204 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788679 ecc:(...)) 12:42:47:194 CTIOS1-ctios Trace: >>CG:[call.5000.16788679]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788679 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2000 CallngDevID:2204 CalldDevID:3010 LstRedirDevID:(null) AnsDevID:2000 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788679 Trnk#:0 TrnkGrp#:0) 12:42:47:194 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0). 12:42:47:194 CTIOS1-ctios Trace: [call.5000.16788679.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1840) 12:42:47:194 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1840) 12:42:47:194 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1840) 12:42:47:194 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:42:47:194 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:42:47:194 CTIOS1-ctios Trace: >>CG:[call.5000.16788679]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:16788679 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2204 HldgDevID:2204 MsgID:eCallHeldEvent DvrKey:call.5000.16788679) 12:42:47:194 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0). 12:42:47:194 CTIOS1-ctios Trace: [call.5000.16788679.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c0008) 12:42:47:194 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c0008) 12:42:47:194 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eCallDataUpdateEvent,Msk(683c1840) 12:42:47:194 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eButtonEnablementMaskChange,Msk(683c1840) 12:42:47:194 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(683c1840) 12:42:47:194 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(683c1840) 12:42:47:194 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eCallEstablishedEvent,Msk(683c1840) 12:42:47:195 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eHold),Msk(0) 12:42:47:195 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eButtonEnablementMaskChange,Msk(683c0008) 12:42:47:195 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(683c0008) 12:42:47:195 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]: eCallHeldEvent,Msk(683c0008) 12:42:47:215 CTIOS1-ctios Trace: >>CG:[call.5000.16788679.2204]:eAlternateCallConf(UniqObjID:call.5000.16788679.2204 MsgID:eAlternateCallConf TgtCILClntID:BANCOMER43-4084-3052) 12:42:47:215 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eAlternateCallConf,Msk(683c0008) 12:42:47:215 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:42:47:215 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:42:47:215 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eTalking),Msk(0) 12:42:47:215 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287799 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2204 RetrvDevID:2204 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287799) 12:42:47:215 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0). 12:42:47:215 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1800) 12:42:47:215 CTIOS1-ctios Trace: [call.5000.16788679.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1800) 12:42:47:215 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(683c1800) 12:42:47:215 CTIOS1-ctios Trace: [call.5000.16788679.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1800) 12:42:47:215 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eButtonEnablementMaskChange,Msk(683c1800) 12:42:47:215 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eButtonEnablementMaskChange,Msk(683c1800) 12:42:47:216 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eCallRetrievedEvent,Msk(683c1800) 12:42:47:222 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0) for device 2204. 12:42:47:228 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.16788679.2204]:eSetCallDataRequest 12:42:47:233 CTIOS1-ctios Trace: >>CG:[call.5000.16788679.2204]:eSetCallDataConf(UniqObjID:call.5000.16788679.2204 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER43-4084-3052) 12:42:47:250 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0) for device 2204. 12:42:47:267 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.35287799.2204]:eSetCallDataRequest 12:42:47:272 CTIOS1-ctios Trace: >>CG:[call.5000.35287799.2204]:eSetCallDataConf(UniqObjID:call.5000.35287799.2204 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER43-4084-3052) 12:42:47:869 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:0) 12:42:47:869 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:42:47:921 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:42:48:128 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:42:48:149 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:42:48:149 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:42:48:149 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288253 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4087 RetrvDevID:4087 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288253) 12:42:48:149 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0). 12:42:48:149 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf01a6) 12:42:48:149 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:42:48:149 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:42:48:150 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eCallRetrievedEvent,Msk(68bf01a6) 12:42:48:156 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0) for device 4087. 12:42:48:157 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0) for device 4087. 12:42:48:165 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35288253.4087]:eSetCallDataRequest 12:42:48:170 CTIOS1-ctios Trace: >>CG:[call.5000.35288253.4087]:eSetCallDataConf(UniqObjID:call.5000.35288253.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:42:57:222 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(4036.0) for device 4036. 12:42:57:223 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(4036.0) for device 4036. 12:42:57:234 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:42:57:235 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:42:57:235 CTIOS1-ctios Trace: >>CG:[call.5000.35288207]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288207 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4036 HldgDevID:4036 MsgID:eCallHeldEvent DvrKey:call.5000.35288207) 12:42:57:235 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(4036.0). 12:42:57:235 CTIOS1-ctios Trace: [call.5000.35288207.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf000a) 12:42:57:235 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf000a) 12:42:57:235 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eHold),Msk(0) 12:42:57:235 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eButtonEnablementMaskChange,Msk(68bf000a) 12:42:57:235 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf000a) 12:42:57:235 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]: eCallHeldEvent,Msk(68bf000a) 12:42:57:410 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287992 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4036.4037.2 RetrvDevID:4036 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287992 RetrvDevIDFull:4036.4037.2) 12:42:57:410 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0). 12:42:57:410 CTIOS1-ctios Trace: [call.5000.35287992.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x28bf01a6) 12:42:57:410 CTIOS1-ctios Trace: [call.5000.35288207.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf000a) 12:42:57:411 CTIOS1-ctios Trace: [call.5000.35288207.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf000a) 12:42:57:411 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:42:57:411 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eButtonEnablementMaskChange,Msk(68bf000a) 12:42:57:411 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eButtonEnablementMaskChange,Msk(68bf000a) 12:42:57:411 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eCallRetrievedEvent,Msk(28bf01a6) 12:42:57:420 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0) for device 4036. 12:42:57:421 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0) for device 4036. 12:42:57:429 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35287992.4036]:eSetCallDataRequest 12:42:57:435 CTIOS1-ctios Trace: >>CG:[call.5000.35287992.4036]:eSetCallDataConf(UniqObjID:call.5000.35287992.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:42:59:659 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:42:59:659 CTIOS1-ctios Trace: Agent [agent.5000.419] found Device [device.5000.4057]. 12:42:59:659 CTIOS1-ctios Trace: [agent.5000.419]Attach to found Device[device.5000.4057] 12:42:59:660 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:42:59:660 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:42:59:660 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:43:01:899 CTIOS1-ctios Trace: >>CG:[device.5000.4057]:eSnapshotDeviceConf(NumCalls:0 UniqObjID:device.5000.4057 MsgID:eSnapshotDeviceConf NumSMTgtCalls:0) 12:43:02:402 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.4022.2.0) for device 4021. 12:43:02:403 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.4022.2.0) for device 4021. 12:43:02:418 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288113 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4021.4022.2 HldgDevID:4021 MsgID:eCallHeldEvent DvrKey:call.5000.35288113 HldgDevIDFull:4021.4022.2) 12:43:02:418 CTIOS1-ctios Trace: [call.5000.35288113] Found CallConnection(4021.4022.2.0). 12:43:02:418 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:43:02:418 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:43:02:444 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:43:02:444 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:02:444 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4021 RetrvDevID:4021 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288143) 12:43:02:444 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0). 12:43:02:444 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:43:02:444 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:43:02:444 CTIOS1-ctios Trace: [call.5000.35288113.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:43:02:450 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:43:02:452 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:43:03:035 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:1) 12:43:03:035 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:43:03:445 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4057 ANI:3336086006 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1422 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1422 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1796) 12:43:03:448 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:43:03:448 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:03:582 CTIOS1-ctios Trace: >>CG:[call.5000.35288273]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288273 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3336086006 DNIS:4057 Dialed#:3021 ConnDevID:3336086006 RCallKeyDay:151064 RCallKeyCID:1422 MsgID:eCallBeginEvent DvrKey:call.5000.35288273 ecc:(...) ICMEntUniqID:icm.151064.1422 RCallKeySeq#:2) 12:43:03:582 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288273 12:43:03:582 CTIOS1-ctios Trace: >>CG:[call.5000.35288273]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288273 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3336086006 AlrtgDevID:(null) CallngDevID:3336086006 CalldDevID:4057 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288273 Trnk#:0 TrnkGrp#:0) 12:43:03:582 CTIOS1-ctios Trace: [call.5000.35288273]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3336086006. 12:43:03:582 CTIOS1-ctios Trace: CallConnection(3336086006.1) created AgentObject (Device) for DeviceID(3336086006). 12:43:03:582 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:03:583 CTIOS1-ctios Trace: Added CallConnection(3336086006.1). 12:43:03:583 CTIOS1-ctios Trace: [call.5000.35288273]::CreateCallConnection(): CallConnection(3336086006.1) created successfully. 12:43:03:583 CTIOS1-ctios Trace: >>CG:[call.5000.35288273]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288273 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3336086006 AlrtgDevID:4057 CallngDevID:3336086006 CalldDevID:4057 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288273 Trnk#:0 TrnkGrp#:0) 12:43:03:583 CTIOS1-ctios Trace: [call.5000.35288273] Found CallConnection(3336086006.1) for device 3336086006. 12:43:03:583 CTIOS1-ctios Trace: [call.5000.35288273]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4057. 12:43:03:583 CTIOS1-ctios Trace: [call.5000.35288273] CallConnection(3336086006.1) found DeviceID(4057) AgentID(419). 12:43:03:583 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:03:583 CTIOS1-ctios Trace: Added CallConnection(3336086006.1). 12:43:03:583 CTIOS1-ctios Trace: [call.5000.35288273]::CreateCallConnection(): CallConnection(3336086006.1) created successfully. 12:43:03:583 CTIOS1-ctios Trace: [call.5000.35288273.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x683f0001) 12:43:03:583 CTIOS1-ctios Trace: [call.5000.35288273.4057] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:43:03:654 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:43:03:654 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:03:655 CTIOS1-ctios Trace: >>CG:[call.5000.35288273]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288273 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288273 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3336086006 NewConnDevID:3336086006 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288273 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519783))) 12:43:03:655 CTIOS1-ctios Trace: >>CG:[call.5000.35288273]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288273 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4057 CallngDevID:3336086006 CalldDevID:4057 LstRedirDevID:(null) AnsDevID:4057 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288273 Trnk#:0 TrnkGrp#:0) 12:43:03:655 CTIOS1-ctios Trace: [call.5000.35288273] Found CallConnection(3336086006.1). 12:43:03:655 CTIOS1-ctios Trace: [call.5000.35288273] Found CallConnection(3336086006.1). 12:43:03:655 CTIOS1-ctios Trace: [call.5000.35288273.3336086006] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3336086006), Button Mask(0xbf01a6) 12:43:03:655 CTIOS1-ctios Trace: [call.5000.35288273.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf01a6) 12:43:03:675 CTIOS1-ctios Trace: >>CG:[call.5000.35288273]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288273 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288273 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3336086006 NewConnDevID:3336086006 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288273 ecc:(...)) 12:43:03:696 CTIOS1-ctios Trace: [call.5000.35288273] Found CallConnection(4057.0) for device 4057. 12:43:03:696 CTIOS1-ctios Trace: [call.5000.35288273] Found CallConnection(4057.0) for device 4057. 12:43:04:271 CTIOS1-ctios Trace: [call.5000.35288248] Found CallConnection(2156.0) for device 2156. 12:43:04:271 CTIOS1-ctios Trace: [call.5000.35288248] Found CallConnection(2156.0) for device 2156. 12:43:04:279 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:140 SGID:5049 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:0) 12:43:04:279 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:04:279 CTIOS1-ctios Trace: >>CG:[call.5000.35288248]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288248 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2156 HldgDevID:2156 MsgID:eCallHeldEvent DvrKey:call.5000.35288248) 12:43:04:279 CTIOS1-ctios Trace: [call.5000.35288248] Found CallConnection(2156.0). 12:43:04:280 CTIOS1-ctios Trace: [call.5000.35288248.2156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2156), Button Mask(0x68bf000a) 12:43:04:280 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eHold),Msk(0) 12:43:04:280 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]:eButtonEnablementMaskChange,Msk(68bf000a) 12:43:04:280 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]: eCallHeldEvent,Msk(68bf000a) 12:43:04:284 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:140 SGID:5049 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:0) 12:43:04:284 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:04:284 CTIOS1-ctios Trace: >>CG:[call.5000.35288276]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288276 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2156 RCallKeyDay:151064 RCallKeyCID:1419 MsgID:eCallBeginEvent DvrKey:call.5000.35288276 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519705)) ICMEntUniqID:icm.151064.1419 RCallKeySeq#:3) 12:43:04:284 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288276 12:43:04:284 CTIOS1-ctios Trace: >>CG:[call.5000.35288276]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288276 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:140 SGID:5049 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2156 CallngDevID:2156 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288276 COCConnCID:35288248 COCCallConnDevIDTyp:0 COCCallConnDevID:2156) 12:43:04:284 CTIOS1-ctios Trace: [call.5000.35288276] CallConnection(2156.0) found DeviceID(2156) AgentID(266). 12:43:04:284 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:04:284 CTIOS1-ctios Trace: Added CallConnection(2156.0). 12:43:04:284 CTIOS1-ctios Trace: [call.5000.35288276]::CreateCallConnection(): CallConnection(2156.0) created successfully. 12:43:04:284 CTIOS1-ctios Trace: [call.5000.35288276.2156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2156), Button Mask(0x683c1000) 12:43:04:284 CTIOS1-ctios Trace: [call.5000.35288248.2156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2156), Button Mask(0x683c1000) 12:43:04:284 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eTalking),Msk(0) 12:43:04:284 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288276.2156]:eButtonEnablementMaskChange,Msk(683c1000) 12:43:04:284 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]:eButtonEnablementMaskChange,Msk(683c1000) 12:43:04:284 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288276.2156]:eCallBeginEvent,Msk(683c1000) 12:43:04:284 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288276.2156]:eCallServiceInitiatedEvent,Msk(683c1000) 12:43:08:006 CTIOS1-ctios Trace: >>CG:[call.5000.35288276]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288276 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35288276 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3009 ConnDevID:2156 NewConnDevID:2156 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288276 ecc:(...)) 12:43:08:006 CTIOS1-ctios Trace: >>CG:[call.5000.35288276]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288276 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2156 CallngDevID:2156 CalldDevID:3009 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288276) 12:43:08:006 CTIOS1-ctios Trace: [call.5000.35288276] Found CallConnection(2156.0) for device 2156. 12:43:08:006 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288276.2156]:eCallDataUpdateEvent,Msk(683c1000) 12:43:08:006 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288276.2156]:eCallOriginatedEvent,Msk(683c1000) 12:43:08:048 CTIOS1-ctios Trace: >>CG:[call.5000.35288276]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288276 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288276 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2156 NewConnDevID:2156 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288276 ecc:(...)) 12:43:08:049 CTIOS1-ctios Trace: >>CG:[call.5000.35288276]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288276 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288276 Trnk#:0 TrnkGrp#:0) 12:43:08:049 CTIOS1-ctios Trace: >>CG:[call.5000.35288276]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288276 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288276 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2156 NewConnDevID:2156 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288276 ecc:(...)) 12:43:08:049 CTIOS1-ctios Trace: >>CG:[call.5000.35288276]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288276 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:140 SGID:5049 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3009 CallngDevID:2156 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:3009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288276 Trnk#:0 TrnkGrp#:0) 12:43:08:049 CTIOS1-ctios Trace: [call.5000.35288276] Found CallConnection(2156.0). 12:43:08:049 CTIOS1-ctios Trace: [call.5000.35288276.2156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2156), Button Mask(0x683c1a40) 12:43:08:049 CTIOS1-ctios Trace: [call.5000.35288248.2156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2156), Button Mask(0x683c1a40) 12:43:08:049 CTIOS1-ctios Trace: [call.5000.35288248.2156] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2156), Button Mask(0x683c1a40) 12:43:08:049 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288276.2156]:eCallDataUpdateEvent,Msk(683c1000) 12:43:08:049 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288276.2156]:eCallReachedNetworkEvent,Msk(683c1000) 12:43:08:049 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288276.2156]:eCallDataUpdateEvent,Msk(683c1000) 12:43:08:049 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288276.2156]:eButtonEnablementMaskChange,Msk(683c1a40) 12:43:08:049 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]:eButtonEnablementMaskChange,Msk(683c1a40) 12:43:08:049 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]:eButtonEnablementMaskChange,Msk(683c1a40) 12:43:08:049 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288276.2156]:eCallEstablishedEvent,Msk(683c1a40) 12:43:08:056 CTIOS1-ctios Trace: [call.5000.35288276] Found CallConnection(2156.0) for device 2156. 12:43:08:059 CTIOS1-ctios Trace: [call.5000.35288276] Found CallConnection(2156.0) for device 2156. 12:43:08:097 CTIOS1-ctios Trace: ->RCV[BANCOMER22-3924-3912 a=266][call.5000.35288276.2156]:eSetCallDataRequest 12:43:08:101 CTIOS1-ctios Trace: >>CG:[call.5000.35288276.2156]:eSetCallDataConf(UniqObjID:call.5000.35288276.2156 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER22-3924-3912) 12:43:08:774 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.35287799.2204]:eAlternateCallRequest 12:43:08:783 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0) for device 2204. 12:43:08:784 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0) for device 2204. 12:43:08:792 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:43:08:792 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:08:793 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287799 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2204 HldgDevID:2204 MsgID:eCallHeldEvent DvrKey:call.5000.35287799) 12:43:08:793 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0). 12:43:08:793 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c0008) 12:43:08:793 CTIOS1-ctios Trace: [call.5000.16788679.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c0008) 12:43:08:793 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eHold),Msk(0) 12:43:08:793 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(683c0008) 12:43:08:793 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eButtonEnablementMaskChange,Msk(683c0008) 12:43:08:793 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]: eCallHeldEvent,Msk(683c0008) 12:43:08:804 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:43:08:805 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:43:08:814 CTIOS1-ctios Trace: >>CG:[call.5000.35287799.2204]:eAlternateCallConf(UniqObjID:call.5000.35287799.2204 MsgID:eAlternateCallConf TgtCILClntID:BANCOMER43-4084-3052) 12:43:08:814 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:43:08:814 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:08:814 CTIOS1-ctios Trace: >>CG:[call.5000.16788679]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788679 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2204 RetrvDevID:2204 MsgID:eCallRetrievedEvent DvrKey:call.5000.16788679) 12:43:08:814 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0). 12:43:08:814 CTIOS1-ctios Trace: [call.5000.16788679.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1840) 12:43:08:814 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1840) 12:43:08:814 CTIOS1-ctios Trace: [call.5000.35287799.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683c1840) 12:43:08:814 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eAlternateCallConf,Msk(683c0008) 12:43:08:814 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eTalking),Msk(0) 12:43:08:815 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eButtonEnablementMaskChange,Msk(683c1840) 12:43:08:815 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(683c1840) 12:43:08:815 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eButtonEnablementMaskChange,Msk(683c1840) 12:43:08:815 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eCallRetrievedEvent,Msk(683c1840) 12:43:08:835 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.16788679.2204]:eSetCallDataRequest 12:43:08:839 CTIOS1-ctios Trace: >>CG:[call.5000.16788679.2204]:eSetCallDataConf(UniqObjID:call.5000.16788679.2204 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER43-4084-3052) 12:43:09:230 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.16788679.2204]:eTransferCallRequest 12:43:09:534 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287799 NumParties:4 SecDevIDTyp:0 SecCID:16788679 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:14620 SecDevID:2204 TfrgDevID:2204 TfrdDevID:2000 MsgID:eCallTransferredEvent DvrKey:call.5000.35287799ConnectedParty[1]:(ConnPtyCID:35287799 ConnPtyDevIDTyp:1 ConnPtyDevID:14620) ConnectedParty[2]:(ConnPtyCID:35287799 ConnPtyDevIDTyp:1 ConnPtyDevID:3010) ConnectedParty[3]:(ConnPtyCID:35287799 ConnPtyDevIDTyp:1 ConnPtyDevID:2000) ConnectedParty[4]:(ConnPtyCID:35287799 ConnPtyDevIDTyp:1 ConnPtyDevID:2000)) 12:43:09:534 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0). 12:43:09:534 CTIOS1-ctios Trace: >>CG:[call.5000.16788679]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287799 NumParties:4 SecDevIDTyp:0 SecCID:16788679 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:14620 SecDevID:2204 TfrgDevID:2204 TfrdDevID:2000 MsgID:eCallTransferredEvent DvrKey:call.5000.16788679ConnectedParty[1]:(ConnPtyCID:35287799 ConnPtyDevIDTyp:1 ConnPtyDevID:14620) ConnectedParty[2]:(ConnPtyCID:35287799 ConnPtyDevIDTyp:1 ConnPtyDevID:3010) ConnectedParty[3]:(ConnPtyCID:35287799 ConnPtyDevIDTyp:1 ConnPtyDevID:2000) ConnectedParty[4]:(ConnPtyCID:35287799 ConnPtyDevIDTyp:1 ConnPtyDevID:2000)) 12:43:09:534 CTIOS1-ctios Trace: [call.5000.16788679]::FindTransferCommonDeviceID Found Transferring Device [2204] on both [call.5000.35287799] and [call.5000.16788679]. 12:43:09:534 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0). 12:43:09:534 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0). 12:43:09:535 CTIOS1-ctios Trace: [call.5000.35287799] Found CallConnection(2204.0). 12:43:09:535 CTIOS1-ctios Trace: Removed CallConnection(2204.0). 12:43:09:535 CTIOS1-ctios Trace: [call.5000.16788679] Found CallConnection(2204.0). 12:43:09:535 CTIOS1-ctios Trace: Removed CallConnection(2204.0). 12:43:09:535 CTIOS1-ctios Trace: Added CallConnection(14620.1). 12:43:09:535 CTIOS1-ctios Trace: [call.5000.16788679] Moved CallConnection[14620.1] from [call.5000.35287799] to [call.5000.16788679]. 12:43:09:535 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287799 ConnDevIDTyp:1 ConnDevID:14620 MsgID:eCallEndEvent DvrKey:call.5000.35287799) 12:43:09:535 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287799 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:43:09:535 CTIOS1-ctios Trace: >>CG:[call.5000.16788679]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788679 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35287799 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2204 NewConnDevID:3010 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788679) 12:43:09:535 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287799 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35287799 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3010 NewConnDevID:14620 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287799) 12:43:09:535 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287799 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35287799 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:14620 DNIS:2204 ConnDevID:14620 NewConnDevID:14620 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287799 ecc:(...)) 12:43:09:536 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eCallTransferredEvent,Msk(683c1880) 12:43:09:536 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eCallTransferredEvent,Msk(683c1880) 12:43:09:536 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eCallTransferredEvent,Msk(683c1880) 12:43:09:536 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35287799.2204]:eCallEndEvent 12:43:09:536 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.16788679.2204]:eCallEndEvent 12:43:09:537 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:1) 12:43:09:537 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:43:09:537 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:43:09:538 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287799 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3010 RelDevID:3010 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287799) 12:43:09:538 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287799 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:2000 RelDevID:2000 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287799) 12:43:09:539 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287799 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:2000 RelDevID:2000 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287799) 12:43:09:539 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287799 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:14620 RelDevID:14620 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287799) 12:43:09:539 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287799 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35287799) 12:43:09:539 CTIOS1-ctios Trace: >>CG:[call.5000.35287799]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287799 ConnDevIDTyp:1 ConnDevID:14620 MsgID:eCallEndEvent DvrKey:call.5000.35287799) 12:43:09:539 CTIOS1-ctios Trace: Removed CallConnection(14620.1). 12:43:09:539 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287799 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:43:09:539 CTIOS1-ctios Trace: >>CG:[call.5000.16788679.2204]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:35287799 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.16788679.2204 MsgID:eTransferCallConf TgtCILClntID:BANCOMER43-4084-3052) 12:43:09:539 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.16788679.2204]. 12:43:09:891 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.0) for device 4105. 12:43:09:892 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.0) for device 4105. 12:43:09:963 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:43:09:963 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:09:963 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4105 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288190) 12:43:09:963 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.0). 12:43:09:963 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:43:09:965 CTIOS1-ctios Trace: >>CG:[call.5000.2130706781]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706781 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4105 RCallKeyDay:151064 RCallKeyCID:1410 MsgID:eCallBeginEvent DvrKey:call.5000.2130706781 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519567)) ICMEntUniqID:icm.151064.1410 RCallKeySeq#:3) 12:43:09:965 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706781 12:43:09:965 CTIOS1-ctios Trace: >>CG:[call.5000.2130706781]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706781 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4105 CallngDevID:4105 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706781 COCConnCID:35288190 COCCallConnDevIDTyp:0 COCCallConnDevID:4105) 12:43:09:965 CTIOS1-ctios Trace: [call.5000.2130706781] CallConnection(4105.0) found DeviceID(4105) AgentID(435). 12:43:09:965 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:09:965 CTIOS1-ctios Trace: Added CallConnection(4105.0). 12:43:09:965 CTIOS1-ctios Trace: [call.5000.2130706781]::CreateCallConnection(): CallConnection(4105.0) created successfully. 12:43:09:965 CTIOS1-ctios Trace: [call.5000.2130706781.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1000) 12:43:09:965 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1000) 12:43:09:965 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:43:09:965 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:09:966 CTIOS1-ctios Trace: >>CG:[call.5000.2130706781]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706781 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706781 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4106 ConnDevID:4105 NewConnDevID:4105 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706781 ecc:(...)) 12:43:09:966 CTIOS1-ctios Trace: >>CG:[call.5000.2130706781]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706781 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4105 CallngDevID:4105 CalldDevID:4105 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706781 CalldDevIDFull:4105.4106.2) 12:43:09:966 CTIOS1-ctios Trace: [call.5000.2130706781] Found CallConnection(4105.0) for device 4105. 12:43:09:966 CTIOS1-ctios Trace: >>CG:[call.5000.2130706781]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706781 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706781 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:8717203267 DNIS:4106 ConnDevID:4105 NewConnDevID:4105 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706781 ecc:(...)) 12:43:09:966 CTIOS1-ctios Trace: >>CG:[call.5000.2130706781]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706781 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4105 AlrtgDevID:(null) CallngDevID:4105 CalldDevID:4105 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706781 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:4105.4106.2) 12:43:09:966 CTIOS1-ctios Trace: [call.5000.2130706781] Found CallConnection(4105.0) for device 4105. 12:43:09:966 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1000) 12:43:09:967 CTIOS1-ctios Trace: >>CG:[call.5000.2130706781]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706781 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4105 AlrtgDevID:4105 CallngDevID:4105 CalldDevID:4105 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706781 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:4105.4106.2 CalldDevIDFull:4105.4106.2) 12:43:09:967 CTIOS1-ctios Trace: [call.5000.2130706781] Found CallConnection(4105.0) for device 4105. 12:43:09:967 CTIOS1-ctios Trace: [call.5000.2130706781.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c0001) 12:43:09:967 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c0008) 12:43:09:968 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288190 NumParties:1 SecDevIDTyp:0 SecCID:2130706781 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:8717203267 SecDevID:4105 TfrgDevID:4105 TfrdDevID:4105 MsgID:eCallTransferredEvent DvrKey:call.5000.35288190 TfrdDevIDFull:4105.4106.2ConnectedParty[1]:(ConnPtyCID:35288190 ConnPtyDevIDTyp:1 ConnPtyDevID:8717203267)) 12:43:09:968 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.0). 12:43:09:968 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:43:09:968 CTIOS1-ctios Trace: [call.5000.2130706781.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:43:09:968 CTIOS1-ctios Trace: >>CG:[call.5000.2130706781]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288190 NumParties:1 SecDevIDTyp:0 SecCID:2130706781 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:8717203267 SecDevID:4105 TfrgDevID:4105 TfrdDevID:4105 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706781 TfrdDevIDFull:4105.4106.2ConnectedParty[1]:(ConnPtyCID:35288190 ConnPtyDevIDTyp:1 ConnPtyDevID:8717203267)) 12:43:09:968 CTIOS1-ctios Trace: [call.5000.2130706781]::FindTransferCommonDeviceID Found Transferring Device [4105] on both [call.5000.35288190] and [call.5000.2130706781]. 12:43:09:968 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.0). 12:43:09:968 CTIOS1-ctios Trace: [call.5000.2130706781] Found CallConnection(4105.0). 12:43:09:968 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:43:09:968 CTIOS1-ctios Trace: [call.5000.2130706781.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:43:09:968 CTIOS1-ctios Trace: [call.5000.2130706781.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:43:09:968 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.0). 12:43:09:968 CTIOS1-ctios Trace: Removed CallConnection(4105.0). 12:43:09:968 CTIOS1-ctios Trace: Added CallConnection(8717203267.1). 12:43:09:968 CTIOS1-ctios Trace: [call.5000.2130706781] Moved CallConnection[8717203267.1] from [call.5000.35288190] to [call.5000.2130706781]. 12:43:09:968 CTIOS1-ctios Trace: [call.5000.2130706781.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:43:09:968 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:1 ConnDevID:8717203267 MsgID:eCallEndEvent DvrKey:call.5000.35288190) 12:43:09:968 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288190 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:43:09:968 CTIOS1-ctios Trace: >>CG:[call.5000.2130706781]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706781 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288190 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4105 NewConnDevID:4105 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706781) 12:43:09:969 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288190 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288190 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4105 NewConnDevID:8717203267 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288190) 12:43:09:969 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288190 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288190 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:4105 ConnDevID:8717203267 NewConnDevID:8717203267 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288190 ecc:(...)) 12:43:09:969 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:1) 12:43:09:969 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:43:09:969 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x303f0001) 12:43:10:256 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:43:10:263 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:43:10:446 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4105 ANI:6865618472 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1424 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1424 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1800) 12:43:10:449 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:43:10:449 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:10:570 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288279 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6865618472 DNIS:4105 Dialed#:3021 ConnDevID:6865618472 RCallKeyDay:151064 RCallKeyCID:1424 MsgID:eCallBeginEvent DvrKey:call.5000.35288279 ecc:(...) ICMEntUniqID:icm.151064.1424 RCallKeySeq#:2) 12:43:10:570 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288279 12:43:10:570 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288279 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6865618472 AlrtgDevID:(null) CallngDevID:6865618472 CalldDevID:4105 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288279 Trnk#:0 TrnkGrp#:0) 12:43:10:570 CTIOS1-ctios Trace: [call.5000.35288279]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6865618472. 12:43:10:570 CTIOS1-ctios Trace: CallConnection(6865618472.1) created AgentObject (Device) for DeviceID(6865618472). 12:43:10:570 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:10:570 CTIOS1-ctios Trace: Added CallConnection(6865618472.1). 12:43:10:570 CTIOS1-ctios Trace: [call.5000.35288279]::CreateCallConnection(): CallConnection(6865618472.1) created successfully. 12:43:10:571 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288279 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6865618472 AlrtgDevID:4105 CallngDevID:6865618472 CalldDevID:4105 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288279 Trnk#:0 TrnkGrp#:0) 12:43:10:571 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(6865618472.1) for device 6865618472. 12:43:10:571 CTIOS1-ctios Trace: [call.5000.35288279]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4105. 12:43:10:571 CTIOS1-ctios Trace: [call.5000.35288279] CallConnection(6865618472.1) found DeviceID(4105) AgentID(435). 12:43:10:571 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:10:571 CTIOS1-ctios Trace: Added CallConnection(6865618472.1). 12:43:10:571 CTIOS1-ctios Trace: [call.5000.35288279]::CreateCallConnection(): CallConnection(6865618472.1) created successfully. 12:43:10:571 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:43:10:571 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:43:10:571 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:43:10:649 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:43:10:649 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:10:649 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288279 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288279 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6865618472 NewConnDevID:6865618472 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288279 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519790))) 12:43:10:650 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288279 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4105 CallngDevID:6865618472 CalldDevID:4105 LstRedirDevID:(null) AnsDevID:4105 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288279 Trnk#:0 TrnkGrp#:0) 12:43:10:650 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(6865618472.1). 12:43:10:650 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(6865618472.1). 12:43:10:650 CTIOS1-ctios Trace: [call.5000.35288279.6865618472] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6865618472), Button Mask(0xbf01a6) 12:43:10:650 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:43:10:650 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:43:10:650 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:43:10:715 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0) for device 4105. 12:43:10:716 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288279 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288279 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6865618472 NewConnDevID:6865618472 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288279 ecc:(...)) 12:43:10:716 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0) for device 4105. 12:43:12:262 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0) for device 4105. 12:43:12:263 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0) for device 4105. 12:43:12:271 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:43:12:271 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:12:271 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288279 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4105 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288279) 12:43:12:271 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0). 12:43:12:271 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:43:12:271 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:43:12:453 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288190 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288190 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8717203267 NewConnDevID:8717203267 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288190 ecc:(...)) 12:43:12:453 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4105.4106.2 CallngDevID:8717203267 CalldDevID:4105 LstRedirDevID:(null) AnsDevID:4105 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288190 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:4105.4106.2) 12:43:12:453 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(8717203267.1). 12:43:12:453 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.0). 12:43:12:453 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:43:12:453 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:43:12:453 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:43:12:453 CTIOS1-ctios Trace: [call.5000.35288190.8717203267] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8717203267), Button Mask(0xbf01a6) 12:43:12:460 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:43:12:460 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:43:17:002 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:43:17:003 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:43:17:013 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4105.4106.2 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288190 HldgDevIDFull:4105.4106.2) 12:43:17:013 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0). 12:43:17:013 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:43:17:013 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:43:17:036 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:43:17:036 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:17:037 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288279 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4105 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288279) 12:43:17:037 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0). 12:43:17:037 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:43:17:037 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:43:17:037 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:43:17:050 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0) for device 4105. 12:43:17:051 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0) for device 4105. 12:43:17:701 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0) for device 4105. 12:43:17:702 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0) for device 4105. 12:43:17:712 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:43:17:713 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:17:713 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288279 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4105 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288279) 12:43:17:713 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0). 12:43:17:713 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:43:17:713 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:43:17:882 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4105.4106.2 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288190 RetrvDevIDFull:4105.4106.2) 12:43:17:882 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0). 12:43:17:882 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:43:17:883 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:43:17:883 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:43:17:890 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:43:17:890 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:43:19:515 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:43:19:515 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:43:19:523 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4105.4106.2 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288190 HldgDevIDFull:4105.4106.2) 12:43:19:524 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0). 12:43:19:524 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:43:19:524 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:43:19:547 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:43:19:547 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:19:547 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288279 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4105 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288279) 12:43:19:547 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0). 12:43:19:547 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:43:19:547 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:43:19:547 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:43:19:557 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0) for device 4105. 12:43:19:557 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0) for device 4105. 12:43:22:496 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288113 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4021.4022.2 RelDevID:4021 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288113 RelDevIDFull:4021.4022.2) 12:43:22:496 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:22:496 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:43:22:497 CTIOS1-ctios Trace: Removed CallConnection(4021.4022.2.0). 12:43:22:497 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:43:22:497 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288113 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3338177312 RelDevID:3338177312 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288113) 12:43:22:497 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288113 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3338177312 MsgID:eCallClearedEvent DvrKey:call.5000.35288113) 12:43:22:497 CTIOS1-ctios Trace: >>CG:[call.5000.35288113]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288113 ConnDevIDTyp:1 ConnDevID:3338177312 MsgID:eCallEndEvent DvrKey:call.5000.35288113) 12:43:22:497 CTIOS1-ctios Trace: Removed CallConnection(3338177312.1). 12:43:22:497 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288113 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:43:26:226 CTIOS1-ctios Trace: ->RCV[BANCOMER23-3700-3960 a=344][call.5000.35288187.2207]:eSingleStepTransferRequest 12:43:26:245 CTIOS1-ctios Trace: >>CG:[call.5000.35288187]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288187 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288187 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:99215 NewConnDevID:99215 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288187 ecc:(...)) 12:43:26:245 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288187.2207]:eCallDataUpdateEvent,Msk(68bf01a6) 12:43:26:261 CTIOS1-ctios Trace: [call.5000.35288187] Found CallConnection(2207.0) for device 2207. 12:43:26:265 CTIOS1-ctios Trace: [call.5000.35288187] Found CallConnection(2207.0) for device 2207. 12:43:26:265 CTIOS1-ctios Trace: >>CG:[call.5000.35288187.2207]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35288187.2207 MsgID:eTransferCallConf TgtCILClntID:BANCOMER23-3700-3960) 12:43:26:265 CTIOS1-ctios Trace: >>CG:[call.5000.2130706782]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706782 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:99215 DNIS:3000 CallrEntrDig:3000 ConnDevID:2207 RCallKeyDay:151064 RCallKeyCID:1408 MsgID:eCallBeginEvent DvrKey:call.5000.2130706782 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519565)) ICMEntUniqID:icm.151064.1408 RCallKeySeq#:3) 12:43:26:265 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706782 12:43:26:265 CTIOS1-ctios Trace: >>CG:[call.5000.35288187]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288187 NumParties:1 SecDevIDTyp:0 SecCID:2130706782 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:99215 SecDevID:2207 TfrgDevID:2207 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35288187ConnectedParty[1]:(ConnPtyCID:35288187 ConnPtyDevIDTyp:1 ConnPtyDevID:99215)) 12:43:26:266 CTIOS1-ctios Trace: [call.5000.35288187] Found CallConnection(2207.0). 12:43:26:266 CTIOS1-ctios Trace: >>CG:[call.5000.2130706782]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288187 NumParties:1 SecDevIDTyp:0 SecCID:2130706782 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:99215 SecDevID:2207 TfrgDevID:2207 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706782ConnectedParty[1]:(ConnPtyCID:35288187 ConnPtyDevIDTyp:1 ConnPtyDevID:99215)) 12:43:26:266 CTIOS1-ctios Trace: [call.5000.2130706782]::FindTransferCommonDeviceID Calls [call.5000.35288187] and [call.5000.2130706782] do not appear to have a common Device. Tranferring Device [2207] is set as common device 12:43:26:266 CTIOS1-ctios Trace: [call.5000.35288187] Found CallConnection(2207.0). 12:43:26:266 CTIOS1-ctios Trace: [call.5000.35288187] Found CallConnection(2207.0). 12:43:26:266 CTIOS1-ctios Trace: Removed CallConnection(2207.0). 12:43:26:267 CTIOS1-ctios Trace: Added CallConnection(99215.1). 12:43:26:267 CTIOS1-ctios Trace: [call.5000.2130706782] Moved CallConnection[99215.1] from [call.5000.35288187] to [call.5000.2130706782]. 12:43:26:267 CTIOS1-ctios Trace: >>CG:[call.5000.2130706782]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706782 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706782 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2207 NewConnDevID:99215 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706782) 12:43:26:267 CTIOS1-ctios Trace: >>CG:[call.5000.2130706782]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706782 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:99215 RelDevID:99215 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706782) 12:43:26:268 CTIOS1-ctios Trace: >>CG:[call.5000.2130706782]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706782 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2207 MsgID:eCallClearedEvent DvrKey:call.5000.2130706782) 12:43:26:268 CTIOS1-ctios Trace: >>CG:[call.5000.2130706782]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706782 ConnDevIDTyp:1 ConnDevID:99215 MsgID:eCallEndEvent DvrKey:call.5000.2130706782) 12:43:26:268 CTIOS1-ctios Trace: Removed CallConnection(99215.1). 12:43:26:268 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706782 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:43:26:268 CTIOS1-ctios Trace: >>CG:[call.5000.35288187]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288187 ConnDevIDTyp:1 ConnDevID:99215 MsgID:eCallEndEvent DvrKey:call.5000.35288187) 12:43:26:268 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288187 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:43:26:269 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288187.2207]:eTransferCallConf,Msk(68bf01a6) 12:43:26:269 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288187.2207]:eCallTransferredEvent,Msk(68bf01a6) 12:43:26:269 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288187.2207]:eCallTransferredEvent,Msk(68bf01a6) 12:43:26:269 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288187.2207]:eCallEndEvent 12:43:26:269 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:1) 12:43:26:269 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:43:26:270 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:43:32:271 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35288253.4087]:eSingleStepTransferRequest 12:43:32:285 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0) for device 4087. 12:43:32:286 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0) for device 4087. 12:43:32:332 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:43:32:332 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:32:333 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288253 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4087 HldgDevID:4087 MsgID:eCallHeldEvent DvrKey:call.5000.35288253) 12:43:32:333 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0). 12:43:32:333 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c0008) 12:43:32:333 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eHold),Msk(0) 12:43:32:333 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(683c0008) 12:43:32:333 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]: eCallHeldEvent,Msk(683c0008) 12:43:32:337 CTIOS1-ctios Trace: >>CG:[call.5000.2130706783]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706783 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4087 RCallKeyDay:151064 RCallKeyCID:1420 MsgID:eCallBeginEvent DvrKey:call.5000.2130706783 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519710)) ICMEntUniqID:icm.151064.1420 RCallKeySeq#:3) 12:43:32:337 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706783 12:43:32:337 CTIOS1-ctios Trace: >>CG:[call.5000.2130706783]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706783 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:4087 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706783 COCConnCID:35288253 COCCallConnDevIDTyp:0 COCCallConnDevID:4087) 12:43:32:337 CTIOS1-ctios Trace: [call.5000.2130706783] CallConnection(4087.0) found DeviceID(4087) AgentID(429). 12:43:32:337 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:32:337 CTIOS1-ctios Trace: Added CallConnection(4087.0). 12:43:32:337 CTIOS1-ctios Trace: [call.5000.2130706783]::CreateCallConnection(): CallConnection(4087.0) created successfully. 12:43:32:337 CTIOS1-ctios Trace: [call.5000.2130706783.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c1000) 12:43:32:337 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c1000) 12:43:32:338 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:43:32:338 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:32:338 CTIOS1-ctios Trace: >>CG:[call.5000.2130706783]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706783 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706783 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4088 ConnDevID:4087 NewConnDevID:4087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706783 ecc:(...)) 12:43:32:339 CTIOS1-ctios Trace: >>CG:[call.5000.2130706783]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706783 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:4087 CalldDevID:4087 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706783 CalldDevIDFull:4087.4088.2) 12:43:32:339 CTIOS1-ctios Trace: [call.5000.2130706783] Found CallConnection(4087.0) for device 4087. 12:43:32:339 CTIOS1-ctios Trace: >>CG:[call.5000.2130706783]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706783 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706783 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:3336350677 DNIS:4088 ConnDevID:4087 NewConnDevID:4087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706783 ecc:(...)) 12:43:32:339 CTIOS1-ctios Trace: >>CG:[call.5000.2130706783]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706783 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4087 AlrtgDevID:(null) CallngDevID:4087 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706783 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:4087.4088.2) 12:43:32:339 CTIOS1-ctios Trace: [call.5000.2130706783] Found CallConnection(4087.0) for device 4087. 12:43:32:339 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c1000) 12:43:32:340 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706783.4087]:eButtonEnablementMaskChange,Msk(683c1000) 12:43:32:340 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(683c1000) 12:43:32:340 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706783.4087]:eCallBeginEvent,Msk(683c1000) 12:43:32:340 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706783.4087]:eCallServiceInitiatedEvent,Msk(683c1000) 12:43:32:340 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:43:32:340 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706783.4087]:eCallDataUpdateEvent,Msk(683c1000) 12:43:32:340 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706783.4087]:eCallOriginatedEvent,Msk(683c1000) 12:43:32:340 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706783.4087]:eCallDataUpdateEvent,Msk(683c1000) 12:43:32:340 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(683c1000) 12:43:32:340 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706783.4087]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:43:32:340 CTIOS1-ctios Trace: >>CG:[call.5000.2130706783]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706783 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4087 AlrtgDevID:4087 CallngDevID:4087 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706783 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:4087.4088.2 CalldDevIDFull:4087.4088.2) 12:43:32:340 CTIOS1-ctios Trace: [call.5000.2130706783] Found CallConnection(4087.0) for device 4087. 12:43:32:340 CTIOS1-ctios Trace: [call.5000.2130706783.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x283c0001) 12:43:32:341 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c0008) 12:43:32:341 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288253 NumParties:1 SecDevIDTyp:0 SecCID:2130706783 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:3336350677 SecDevID:4087 TfrgDevID:4087 TfrdDevID:4087 MsgID:eCallTransferredEvent DvrKey:call.5000.35288253 TfrdDevIDFull:4087.4088.2ConnectedParty[1]:(ConnPtyCID:35288253 ConnPtyDevIDTyp:1 ConnPtyDevID:3336350677)) 12:43:32:341 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0). 12:43:32:341 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683f0001) 12:43:32:341 CTIOS1-ctios Trace: [call.5000.2130706783.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x283f0001) 12:43:32:341 CTIOS1-ctios Trace: >>CG:[call.5000.2130706783]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288253 NumParties:1 SecDevIDTyp:0 SecCID:2130706783 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:3336350677 SecDevID:4087 TfrgDevID:4087 TfrdDevID:4087 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706783 TfrdDevIDFull:4087.4088.2ConnectedParty[1]:(ConnPtyCID:35288253 ConnPtyDevIDTyp:1 ConnPtyDevID:3336350677)) 12:43:32:341 CTIOS1-ctios Trace: [call.5000.2130706783]::FindTransferCommonDeviceID Found Transferring Device [4087] on both [call.5000.35288253] and [call.5000.2130706783]. 12:43:32:341 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0). 12:43:32:341 CTIOS1-ctios Trace: [call.5000.2130706783] Found CallConnection(4087.0). 12:43:32:341 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683f0001) 12:43:32:341 CTIOS1-ctios Trace: [call.5000.2130706783.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x283f0001) 12:43:32:341 CTIOS1-ctios Trace: [call.5000.2130706783.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x283f0001) 12:43:32:341 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0). 12:43:32:341 CTIOS1-ctios Trace: Removed CallConnection(4087.0). 12:43:32:341 CTIOS1-ctios Trace: Added CallConnection(3336350677.1). 12:43:32:341 CTIOS1-ctios Trace: [call.5000.2130706783] Moved CallConnection[3336350677.1] from [call.5000.35288253] to [call.5000.2130706783]. 12:43:32:341 CTIOS1-ctios Trace: [call.5000.2130706783.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x283f0001) 12:43:32:341 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288253 ConnDevIDTyp:1 ConnDevID:3336350677 MsgID:eCallEndEvent DvrKey:call.5000.35288253) 12:43:32:342 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288253 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:43:32:342 CTIOS1-ctios Trace: >>CG:[call.5000.2130706783]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706783 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288253 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4087 NewConnDevID:4087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706783) 12:43:32:342 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288253 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288253 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4087 NewConnDevID:3336350677 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288253) 12:43:32:342 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288253 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288253 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:4087 ConnDevID:3336350677 NewConnDevID:3336350677 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288253 ecc:(...)) 12:43:32:342 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:1) 12:43:32:342 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:43:32:342 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x203f0001) 12:43:32:342 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706783.4087]:eButtonEnablementMaskChange,Msk(283c0001) 12:43:32:342 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(683c0008) 12:43:32:342 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706783.4087]:eCallDeliveredEvent(LCS:Unknown),Msk(283c0001) 12:43:32:343 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(683f0001) 12:43:32:343 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706783.4087]:eButtonEnablementMaskChange,Msk(283f0001) 12:43:32:343 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eCallTransferredEvent,Msk(683f0001) 12:43:32:343 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(683f0001) 12:43:32:343 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706783.4087]:eButtonEnablementMaskChange,Msk(283f0001) 12:43:32:343 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eCallTransferredEvent,Msk(683f0001) 12:43:32:343 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706783.4087]:eButtonEnablementMaskChange,Msk(283f0001) 12:43:32:343 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eCallEndEvent 12:43:32:343 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706783.4087]:eButtonEnablementMaskChange,Msk(283f0001) 12:43:32:343 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706783.4087]:eCallTransferredEvent,Msk(283f0001) 12:43:32:343 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706783.4087]:eCallDataUpdateEvent,Msk(283f0001) 12:43:32:343 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eCallDataUpdateEvent,Msk(283f0001) 12:43:32:343 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eCallDataUpdateEvent,Msk(283f0001) 12:43:32:343 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(203f0001) 12:43:32:343 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eAvailable),Msk(0) 12:43:32:345 CTIOS1-ctios Trace: >>CG:[call.5000.35288253.4087]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35288253 NewConnDevIDTyp:0 NewConnDevID:4087 UniqObjID:call.5000.35288253.4087 MsgID:eTransferCallConf TgtCILClntID:bancomer17-3468-2020) 12:43:32:345 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eTransferCallConf,Msk(203f0001) 12:43:32:452 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4087 ANI:3338343118 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1425 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1425 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1801) 12:43:32:452 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][]:eAgentPrecallEvent 12:43:32:455 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:43:32:455 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:32:455 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eReserved),Msk(0) 12:43:32:596 CTIOS1-ctios Trace: >>CG:[call.5000.35288290]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288290 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3338343118 DNIS:4087 Dialed#:3021 ConnDevID:3338343118 RCallKeyDay:151064 RCallKeyCID:1425 MsgID:eCallBeginEvent DvrKey:call.5000.35288290 ecc:(...) ICMEntUniqID:icm.151064.1425 RCallKeySeq#:2) 12:43:32:596 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288290 12:43:32:596 CTIOS1-ctios Trace: >>CG:[call.5000.35288290]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288290 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3338343118 AlrtgDevID:(null) CallngDevID:3338343118 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288290 Trnk#:0 TrnkGrp#:0) 12:43:32:596 CTIOS1-ctios Trace: [call.5000.35288290]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3338343118. 12:43:32:596 CTIOS1-ctios Trace: CallConnection(3338343118.1) created AgentObject (Device) for DeviceID(3338343118). 12:43:32:596 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:32:596 CTIOS1-ctios Trace: Added CallConnection(3338343118.1). 12:43:32:596 CTIOS1-ctios Trace: [call.5000.35288290]::CreateCallConnection(): CallConnection(3338343118.1) created successfully. 12:43:32:596 CTIOS1-ctios Trace: >>CG:[call.5000.35288290]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288290 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3338343118 AlrtgDevID:4087 CallngDevID:3338343118 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288290 Trnk#:0 TrnkGrp#:0) 12:43:32:596 CTIOS1-ctios Trace: [call.5000.35288290] Found CallConnection(3338343118.1) for device 3338343118. 12:43:32:596 CTIOS1-ctios Trace: [call.5000.35288290]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4087. 12:43:32:596 CTIOS1-ctios Trace: [call.5000.35288290] CallConnection(3338343118.1) found DeviceID(4087) AgentID(429). 12:43:32:596 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:32:596 CTIOS1-ctios Trace: Added CallConnection(3338343118.1). 12:43:32:596 CTIOS1-ctios Trace: [call.5000.35288290]::CreateCallConnection(): CallConnection(3338343118.1) created successfully. 12:43:32:596 CTIOS1-ctios Trace: [call.5000.35288290.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683f0001) 12:43:32:596 CTIOS1-ctios Trace: [call.5000.35288290.4087] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:43:32:596 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x283f0001) 12:43:32:596 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288290.4087]:eCallBeginEvent 12:43:32:597 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288290.4087]:eButtonEnablementMaskChange,Msk(683f0001) 12:43:32:597 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(283f0001) 12:43:32:597 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288290.4087]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:43:32:671 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:43:32:671 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:32:671 CTIOS1-ctios Trace: >>CG:[call.5000.35288290]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288290 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288290 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3338343118 NewConnDevID:3338343118 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288290 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519812))) 12:43:32:672 CTIOS1-ctios Trace: >>CG:[call.5000.35288290]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288290 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:3338343118 CalldDevID:4087 LstRedirDevID:(null) AnsDevID:4087 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288290 Trnk#:0 TrnkGrp#:0) 12:43:32:672 CTIOS1-ctios Trace: [call.5000.35288290] Found CallConnection(3338343118.1). 12:43:32:672 CTIOS1-ctios Trace: [call.5000.35288290] Found CallConnection(3338343118.1). 12:43:32:672 CTIOS1-ctios Trace: [call.5000.35288290.3338343118] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3338343118), Button Mask(0xbf01a6) 12:43:32:672 CTIOS1-ctios Trace: [call.5000.35288290.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf01a6) 12:43:32:672 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x283f0001) 12:43:32:672 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x283f0001) 12:43:32:672 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:43:32:672 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288290.4087]:eCallDataUpdateEvent,Msk(683f0001) 12:43:32:672 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288290.4087]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:43:32:672 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(283f0001) 12:43:32:672 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(283f0001) 12:43:32:672 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288290.4087]:eCallEstablishedEvent,Msk(68bf01a6) 12:43:32:708 CTIOS1-ctios Trace: [call.5000.35288290] Found CallConnection(4087.0) for device 4087. 12:43:32:709 CTIOS1-ctios Trace: [call.5000.35288290] Found CallConnection(4087.0) for device 4087. 12:43:32:710 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35288290.4087]:eSetCallDataRequest 12:43:32:715 CTIOS1-ctios Trace: >>CG:[call.5000.35288290]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288290 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288290 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3338343118 NewConnDevID:3338343118 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288290 ecc:(...)) 12:43:32:715 CTIOS1-ctios Trace: >>CG:[call.5000.35288290.4087]:eSetCallDataConf(UniqObjID:call.5000.35288290.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:43:32:715 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288290.4087]:eCallDataUpdateEvent,Msk(68bf01a6) 12:43:35:326 CTIOS1-ctios Trace: [call.5000.35288260] Found CallConnection(4009.0) for device 4009. 12:43:35:327 CTIOS1-ctios Trace: [call.5000.35288260] Found CallConnection(4009.0) for device 4009. 12:43:35:366 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:43:35:366 CTIOS1-ctios Trace: >>CG:[call.5000.35288260]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288260 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4009 HldgDevID:4009 MsgID:eCallHeldEvent DvrKey:call.5000.35288260) 12:43:35:366 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:35:366 CTIOS1-ctios Trace: [call.5000.35288260] Found CallConnection(4009.0). 12:43:35:366 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf000a) 12:43:35:367 CTIOS1-ctios Trace: >>CG:[call.5000.2130706784]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706784 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4009 RCallKeyDay:151064 RCallKeyCID:1421 MsgID:eCallBeginEvent DvrKey:call.5000.2130706784 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519733)) ICMEntUniqID:icm.151064.1421 RCallKeySeq#:3) 12:43:35:367 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706784 12:43:35:367 CTIOS1-ctios Trace: >>CG:[call.5000.2130706784]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706784 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4009 CallngDevID:4009 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706784 COCConnCID:35288260 COCCallConnDevIDTyp:0 COCCallConnDevID:4009) 12:43:35:367 CTIOS1-ctios Trace: [call.5000.2130706784] CallConnection(4009.0) found DeviceID(4009) AgentID(403). 12:43:35:367 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:35:367 CTIOS1-ctios Trace: Added CallConnection(4009.0). 12:43:35:367 CTIOS1-ctios Trace: [call.5000.2130706784]::CreateCallConnection(): CallConnection(4009.0) created successfully. 12:43:35:367 CTIOS1-ctios Trace: [call.5000.2130706784.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203c1000) 12:43:35:367 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203c1000) 12:43:35:367 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:43:35:367 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:35:368 CTIOS1-ctios Trace: >>CG:[call.5000.2130706784]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706784 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706784 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4010 ConnDevID:4009 NewConnDevID:4009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706784 ecc:(...)) 12:43:35:368 CTIOS1-ctios Trace: >>CG:[call.5000.2130706784]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706784 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4009 CallngDevID:4009 CalldDevID:4009 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706784 CalldDevIDFull:4009.4010.2) 12:43:35:368 CTIOS1-ctios Trace: [call.5000.2130706784] Found CallConnection(4009.0) for device 4009. 12:43:35:368 CTIOS1-ctios Trace: >>CG:[call.5000.2130706784]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706784 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706784 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:3331451591 DNIS:4010 ConnDevID:4009 NewConnDevID:4009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706784 ecc:(...)) 12:43:35:368 CTIOS1-ctios Trace: >>CG:[call.5000.2130706784]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706784 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4009 AlrtgDevID:(null) CallngDevID:4009 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706784 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:4009.4010.2) 12:43:35:368 CTIOS1-ctios Trace: [call.5000.2130706784] Found CallConnection(4009.0) for device 4009. 12:43:35:368 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203c1000) 12:43:35:368 CTIOS1-ctios Trace: >>CG:[call.5000.2130706784]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706784 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4009 AlrtgDevID:4009 CallngDevID:4009 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706784 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:4009.4010.2 CalldDevIDFull:4009.4010.2) 12:43:35:368 CTIOS1-ctios Trace: [call.5000.2130706784] Found CallConnection(4009.0) for device 4009. 12:43:35:368 CTIOS1-ctios Trace: [call.5000.2130706784.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203c0001) 12:43:35:368 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203c0008) 12:43:35:368 CTIOS1-ctios Trace: >>CG:[call.5000.35288260]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288260 NumParties:1 SecDevIDTyp:0 SecCID:2130706784 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:3331451591 SecDevID:4009 TfrgDevID:4009 TfrdDevID:4009 MsgID:eCallTransferredEvent DvrKey:call.5000.35288260 TfrdDevIDFull:4009.4010.2ConnectedParty[1]:(ConnPtyCID:35288260 ConnPtyDevIDTyp:1 ConnPtyDevID:3331451591)) 12:43:35:368 CTIOS1-ctios Trace: >>CG:[call.5000.2130706784]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288260 NumParties:1 SecDevIDTyp:0 SecCID:2130706784 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:3331451591 SecDevID:4009 TfrgDevID:4009 TfrdDevID:4009 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706784 TfrdDevIDFull:4009.4010.2ConnectedParty[1]:(ConnPtyCID:35288260 ConnPtyDevIDTyp:1 ConnPtyDevID:3331451591)) 12:43:35:368 CTIOS1-ctios Trace: [call.5000.35288260] Found CallConnection(4009.0). 12:43:35:368 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:43:35:368 CTIOS1-ctios Trace: [call.5000.2130706784.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:43:35:369 CTIOS1-ctios Trace: [call.5000.2130706784]::FindTransferCommonDeviceID Found Transferring Device [4009] on both [call.5000.35288260] and [call.5000.2130706784]. 12:43:35:369 CTIOS1-ctios Trace: [call.5000.35288260] Found CallConnection(4009.0). 12:43:35:369 CTIOS1-ctios Trace: [call.5000.2130706784] Found CallConnection(4009.0). 12:43:35:369 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:43:35:369 CTIOS1-ctios Trace: [call.5000.2130706784.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:43:35:369 CTIOS1-ctios Trace: [call.5000.2130706784.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:43:35:369 CTIOS1-ctios Trace: [call.5000.35288260] Found CallConnection(4009.0). 12:43:35:369 CTIOS1-ctios Trace: Removed CallConnection(4009.0). 12:43:35:369 CTIOS1-ctios Trace: Added CallConnection(3331451591.1). 12:43:35:369 CTIOS1-ctios Trace: [call.5000.2130706784] Moved CallConnection[3331451591.1] from [call.5000.35288260] to [call.5000.2130706784]. 12:43:35:369 CTIOS1-ctios Trace: [call.5000.2130706784.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:43:35:369 CTIOS1-ctios Trace: >>CG:[call.5000.35288260]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288260 ConnDevIDTyp:1 ConnDevID:3331451591 MsgID:eCallEndEvent DvrKey:call.5000.35288260) 12:43:35:369 CTIOS1-ctios Trace: >>CG:[call.5000.2130706784]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706784 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288260 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4009 NewConnDevID:4009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706784) 12:43:35:369 CTIOS1-ctios Trace: >>CG:[call.5000.35288260]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288260 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288260 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4009 NewConnDevID:3331451591 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288260) 12:43:35:369 CTIOS1-ctios Trace: >>CG:[call.5000.35288260]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288260 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288260 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:4009 ConnDevID:3331451591 NewConnDevID:3331451591 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288260 ecc:(...)) 12:43:35:369 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:1) 12:43:35:369 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288260 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:43:35:370 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:43:35:370 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x303f0001) 12:43:35:451 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4009 ANI:6188132022 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1427 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1427 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1803) 12:43:35:455 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:43:35:455 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:35:554 CTIOS1-ctios Trace: >>CG:[call.5000.35288293]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288293 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6188132022 DNIS:4009 Dialed#:3021 ConnDevID:6188132022 RCallKeyDay:151064 RCallKeyCID:1427 MsgID:eCallBeginEvent DvrKey:call.5000.35288293 ecc:(...) ICMEntUniqID:icm.151064.1427 RCallKeySeq#:2) 12:43:35:554 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288293 12:43:35:554 CTIOS1-ctios Trace: >>CG:[call.5000.35288293]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288293 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6188132022 AlrtgDevID:(null) CallngDevID:6188132022 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288293 Trnk#:0 TrnkGrp#:0) 12:43:35:554 CTIOS1-ctios Trace: [call.5000.35288293]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6188132022. 12:43:35:554 CTIOS1-ctios Trace: CallConnection(6188132022.1) created AgentObject (Device) for DeviceID(6188132022). 12:43:35:554 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:35:555 CTIOS1-ctios Trace: Added CallConnection(6188132022.1). 12:43:35:555 CTIOS1-ctios Trace: [call.5000.35288293]::CreateCallConnection(): CallConnection(6188132022.1) created successfully. 12:43:35:555 CTIOS1-ctios Trace: >>CG:[call.5000.35288293]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288293 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6188132022 AlrtgDevID:4009 CallngDevID:6188132022 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288293 Trnk#:0 TrnkGrp#:0) 12:43:35:555 CTIOS1-ctios Trace: [call.5000.35288293] Found CallConnection(6188132022.1) for device 6188132022. 12:43:35:555 CTIOS1-ctios Trace: [call.5000.35288293]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4009. 12:43:35:555 CTIOS1-ctios Trace: [call.5000.35288293] CallConnection(6188132022.1) found DeviceID(4009) AgentID(403). 12:43:35:555 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:35:555 CTIOS1-ctios Trace: Added CallConnection(6188132022.1). 12:43:35:555 CTIOS1-ctios Trace: [call.5000.35288293]::CreateCallConnection(): CallConnection(6188132022.1) created successfully. 12:43:35:555 CTIOS1-ctios Trace: [call.5000.35288293.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:43:35:556 CTIOS1-ctios Trace: [call.5000.35288293.4009] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:43:35:556 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:43:35:630 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:43:35:630 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:35:630 CTIOS1-ctios Trace: >>CG:[call.5000.35288293]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288293 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288293 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6188132022 NewConnDevID:6188132022 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288293 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519815))) 12:43:35:631 CTIOS1-ctios Trace: >>CG:[call.5000.35288293]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288293 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4009 CallngDevID:6188132022 CalldDevID:4009 LstRedirDevID:(null) AnsDevID:4009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288293 Trnk#:0 TrnkGrp#:0) 12:43:35:631 CTIOS1-ctios Trace: [call.5000.35288293] Found CallConnection(6188132022.1). 12:43:35:631 CTIOS1-ctios Trace: [call.5000.35288293] Found CallConnection(6188132022.1). 12:43:35:631 CTIOS1-ctios Trace: [call.5000.35288293.6188132022] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6188132022), Button Mask(0xbf01a6) 12:43:35:631 CTIOS1-ctios Trace: [call.5000.35288293.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:43:35:631 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:43:35:631 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:43:35:663 CTIOS1-ctios Trace: >>CG:[call.5000.35288293]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288293 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288293 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6188132022 NewConnDevID:6188132022 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288293 ecc:(...)) 12:43:35:675 CTIOS1-ctios Trace: [call.5000.35288293] Found CallConnection(4009.0) for device 4009. 12:43:35:676 CTIOS1-ctios Trace: [call.5000.35288293] Found CallConnection(4009.0) for device 4009. 12:43:36:139 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:180 SGID:5055 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2045 ANI:2156 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1426 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1426 RCallKeySeq#:1 CallTypIDTag:5015 PreCallIIDTag:1802) 12:43:36:142 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:0) 12:43:36:142 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:36:182 CTIOS1-ctios Trace: >>CG:[call.5000.35288296]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288296 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2156 DNIS:2045 Dialed#:3009 ConnDevID:88000177 RCallKeyDay:151064 RCallKeyCID:1426 MsgID:eCallBeginEvent DvrKey:call.5000.35288296 ecc:(...) ICMEntUniqID:icm.151064.1426 RCallKeySeq#:2) 12:43:36:182 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288296 12:43:36:182 CTIOS1-ctios Trace: >>CG:[call.5000.35288296]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288296 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000177 AlrtgDevID:(null) CallngDevID:88000177 CalldDevID:2045 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288296 Trnk#:0 TrnkGrp#:0) 12:43:36:183 CTIOS1-ctios Trace: [call.5000.35288296]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000177. 12:43:36:183 CTIOS1-ctios Trace: >>CG:[call.5000.35288296]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288296 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:180 SGID:5055 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000177 AlrtgDevID:2045 CallngDevID:88000177 CalldDevID:2045 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288296 Trnk#:0 TrnkGrp#:0) 12:43:36:183 CTIOS1-ctios Trace: CallConnection(88000177.1) created AgentObject (Device) for DeviceID(88000177). 12:43:36:183 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:36:183 CTIOS1-ctios Trace: Added CallConnection(88000177.1). 12:43:36:183 CTIOS1-ctios Trace: [call.5000.35288296]::CreateCallConnection(): CallConnection(88000177.1) created successfully. 12:43:36:183 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(88000177.1) for device 88000177. 12:43:36:183 CTIOS1-ctios Trace: [call.5000.35288296]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2045. 12:43:36:183 CTIOS1-ctios Trace: [call.5000.35288296] CallConnection(88000177.1) found DeviceID(2045) AgentID(227). 12:43:36:183 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:36:183 CTIOS1-ctios Trace: Added CallConnection(88000177.1). 12:43:36:183 CTIOS1-ctios Trace: [call.5000.35288296]::CreateCallConnection(): CallConnection(88000177.1) created successfully. 12:43:36:183 CTIOS1-ctios Trace: [call.5000.35288296.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x203f0001) 12:43:36:183 CTIOS1-ctios Trace: [call.5000.35288296.2045] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:43:36:187 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:0) 12:43:36:187 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:36:187 CTIOS1-ctios Trace: >>CG:[call.5000.35288296]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288296 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288296 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000177 NewConnDevID:88000177 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288296 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519815))) 12:43:36:187 CTIOS1-ctios Trace: >>CG:[call.5000.35288296]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288296 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:180 SGID:5055 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2045 CallngDevID:88000177 CalldDevID:2045 LstRedirDevID:(null) AnsDevID:2045 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288296 Trnk#:0 TrnkGrp#:0) 12:43:36:187 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(88000177.1). 12:43:36:187 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(88000177.1). 12:43:36:187 CTIOS1-ctios Trace: [call.5000.35288296.88000177] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000177), Button Mask(0xbf01a6) 12:43:36:187 CTIOS1-ctios Trace: [call.5000.35288296.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf01a6) 12:43:36:254 CTIOS1-ctios Trace: >>CG:[call.5000.35288296]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288296 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288296 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000177 NewConnDevID:88000177 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288296 ecc:(...)) 12:43:36:703 CTIOS1-ctios Trace: [call.5000.35288276] Found CallConnection(2156.0) for device 2156. 12:43:36:704 CTIOS1-ctios Trace: [call.5000.35288276] Found CallConnection(2156.0) for device 2156. 12:43:36:705 CTIOS1-ctios Trace: [call.5000.35288276] Found CallConnection(2156.0) for device 2156. 12:43:36:710 CTIOS1-ctios Trace: [call.5000.35288276] Found CallConnection(2156.0) for device 2156. 12:43:36:717 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0) for device 2045. 12:43:36:723 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0) for device 2045. 12:43:37:116 CTIOS1-ctios Trace: [call.5000.35288276] Found CallConnection(2156.0) for device 2156. 12:43:37:117 CTIOS1-ctios Trace: [call.5000.35288276] Found CallConnection(2156.0) for device 2156. 12:43:37:120 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0) for device 2045. 12:43:37:121 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0) for device 2045. 12:43:37:138 CTIOS1-ctios Trace: >>CG:[call.5000.35288248]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288248 NumParties:2 SecDevIDTyp:0 SecCID:35288276 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:5552260998 SecDevID:2156 TfrgDevID:2156 TfrdDevID:2045 MsgID:eCallTransferredEvent DvrKey:call.5000.35288248ConnectedParty[1]:(ConnPtyCID:35288248 ConnPtyDevIDTyp:1 ConnPtyDevID:5552260998) ConnectedParty[2]:(ConnPtyCID:35288248 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:43:37:138 CTIOS1-ctios Trace: [call.5000.35288248] Found CallConnection(2156.0). 12:43:37:138 CTIOS1-ctios Trace: >>CG:[call.5000.35288276]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288248 NumParties:2 SecDevIDTyp:0 SecCID:35288276 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:5552260998 SecDevID:2156 TfrgDevID:2156 TfrdDevID:2045 MsgID:eCallTransferredEvent DvrKey:call.5000.35288276ConnectedParty[1]:(ConnPtyCID:35288248 ConnPtyDevIDTyp:1 ConnPtyDevID:5552260998) ConnectedParty[2]:(ConnPtyCID:35288248 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:43:37:138 CTIOS1-ctios Trace: [call.5000.35288276]::FindTransferCommonDeviceID Found Transferring Device [2156] on both [call.5000.35288248] and [call.5000.35288276]. 12:43:37:138 CTIOS1-ctios Trace: [call.5000.35288248] Found CallConnection(2156.0). 12:43:37:138 CTIOS1-ctios Trace: [call.5000.35288276] Found CallConnection(2156.0). 12:43:37:139 CTIOS1-ctios Trace: [call.5000.35288248] Found CallConnection(2156.0). 12:43:37:139 CTIOS1-ctios Trace: Removed CallConnection(2156.0). 12:43:37:139 CTIOS1-ctios Trace: [call.5000.35288276] Found CallConnection(2156.0). 12:43:37:139 CTIOS1-ctios Trace: Removed CallConnection(2156.0). 12:43:37:139 CTIOS1-ctios Trace: Added CallConnection(5552260998.1). 12:43:37:139 CTIOS1-ctios Trace: [call.5000.35288276] Moved CallConnection[5552260998.1] from [call.5000.35288248] to [call.5000.35288276]. 12:43:37:139 CTIOS1-ctios Trace: >>CG:[call.5000.35288248]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288248 ConnDevIDTyp:1 ConnDevID:5552260998 MsgID:eCallEndEvent DvrKey:call.5000.35288248) 12:43:37:139 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288248 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:43:37:139 CTIOS1-ctios Trace: >>CG:[call.5000.35288276]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288276 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288248 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2156 NewConnDevID:2156 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288276) 12:43:37:139 CTIOS1-ctios Trace: >>CG:[call.5000.35288248]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288248 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288248 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2156 NewConnDevID:5552260998 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288248) 12:43:37:139 CTIOS1-ctios Trace: >>CG:[call.5000.35288248]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288248 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288248 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:5552260998 DNIS:2156 ConnDevID:5552260998 NewConnDevID:5552260998 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288248 ecc:(...)) 12:43:37:140 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]:eCallTransferredEvent,Msk(683c1a00) 12:43:37:140 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]:eCallTransferredEvent,Msk(683c1a00) 12:43:37:140 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288276.2156]:eCallTransferredEvent,Msk(683c1a00) 12:43:37:140 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288248.2156]:eCallEndEvent 12:43:37:140 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][call.5000.35288276.2156]:eCallEndEvent 12:43:37:141 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:1) 12:43:37:141 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:43:37:141 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:43:37:142 CTIOS1-ctios Trace: >>CG:[call.5000.35288248]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288248 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288248) 12:43:37:142 CTIOS1-ctios Trace: >>CG:[call.5000.35288248]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288248 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:5552260998 RelDevID:5552260998 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288248) 12:43:37:142 CTIOS1-ctios Trace: >>CG:[call.5000.35288248]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288248 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35288248) 12:43:37:142 CTIOS1-ctios Trace: >>CG:[call.5000.35288248]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288248 ConnDevIDTyp:1 ConnDevID:5552260998 MsgID:eCallEndEvent DvrKey:call.5000.35288248) 12:43:37:142 CTIOS1-ctios Trace: Removed CallConnection(5552260998.1). 12:43:37:142 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288248 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:43:37:870 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0) for device 2045. 12:43:38:083 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0) for device 2045. 12:43:38:534 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(4111.0) for device 4111. 12:43:38:535 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(4111.0) for device 4111. 12:43:38:547 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:43:38:547 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:38:547 CTIOS1-ctios Trace: >>CG:[call.5000.35288228]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288228 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4111 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.35288228) 12:43:38:547 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(4111.0). 12:43:38:547 CTIOS1-ctios Trace: [call.5000.35288228.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:43:38:547 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eHold),Msk(0) 12:43:38:547 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:43:38:548 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]: eCallHeldEvent,Msk(68bf000a) 12:43:39:941 CTIOS1-ctios Trace: >>CG:[call.5000.35288300]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288300 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:4111 Dialed#:3022 ConnDevID:4111.4112.2 MsgID:eCallBeginEvent DvrKey:call.5000.35288300 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519819))) 12:43:39:941 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288300 12:43:39:941 CTIOS1-ctios Trace: >>CG:[call.5000.35288300]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288300 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4111.4112.2 CallngDevID:4111 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288300 CallngDevIDFull:4111.4112.2) 12:43:39:941 CTIOS1-ctios Trace: [call.5000.35288300] CallConnection(4111.4112.2.0) found DeviceID(4111) AgentID(437). 12:43:39:941 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:39:941 CTIOS1-ctios Trace: Added CallConnection(4111.4112.2.0). 12:43:39:941 CTIOS1-ctios Trace: [call.5000.35288300]::CreateCallConnection(): CallConnection(4111.4112.2.0) created successfully. 12:43:39:941 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288300.4111]:eCallOriginatedEvent 12:43:39:980 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0) for device 4111. 12:43:39:983 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0) for device 4111. 12:43:39:983 CTIOS1-ctios Trace: >>CG:[call.5000.35288300]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288300 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288300 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4111.4112.2 NewConnDevID:4111.4112.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288300) 12:43:39:983 CTIOS1-ctios Trace: >>CG:[call.5000.35288300]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288300 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:11 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288300 Trnk#:0 TrnkGrp#:0) 12:43:39:983 CTIOS1-ctios Trace: >>CG:[call.5000.35288300]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288300 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4111 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288300 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4111.4112.2) 12:43:39:984 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0). 12:43:39:984 CTIOS1-ctios Trace: [call.5000.35288300.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:43:39:984 CTIOS1-ctios Trace: [call.5000.35288228.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:43:39:984 CTIOS1-ctios Trace: [call.5000.35288228.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:43:39:984 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288300.4111]:eCallDataUpdateEvent 12:43:39:984 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288300.4111]:eCallReachedNetworkEvent 12:43:39:984 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288300.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:43:39:984 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:43:39:984 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:43:39:984 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288300.4111]:eCallEstablishedEvent,Msk(28bf01a6) 12:43:39:997 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35288300.4111]:eSetCallDataRequest 12:43:40:003 CTIOS1-ctios Trace: >>CG:[call.5000.35288300]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288300 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288300 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4111.4112.2 NewConnDevID:4111.4112.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288300) 12:43:40:003 CTIOS1-ctios Trace: >>CG:[call.5000.35288300.4111]:eSetCallDataConf(UniqObjID:call.5000.35288300.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:43:40:003 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288300.4111]:eCallDataUpdateEvent,Msk(28bf01a6) 12:43:42:496 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:406 SGID:5240 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4126 ANI:4112 UsrToUsrInfo:(null) Dialed#:3022 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1428 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1428 RCallKeySeq#:1 CallTypIDTag:5044 PreCallIIDTag:1805) 12:43:42:499 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:0) 12:43:42:500 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:42:550 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0) for device 4111. 12:43:42:551 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0) for device 4111. 12:43:42:552 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0) for device 4111. 12:43:42:552 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0) for device 4111. 12:43:42:602 CTIOS1-ctios Trace: >>CG:[call.5000.35288303]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288303 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4112 DNIS:4126 Dialed#:3022 ConnDevID:88000178 RCallKeyDay:151064 RCallKeyCID:1428 MsgID:eCallBeginEvent DvrKey:call.5000.35288303 ecc:(...) ICMEntUniqID:icm.151064.1428 RCallKeySeq#:2) 12:43:42:602 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288303 12:43:42:603 CTIOS1-ctios Trace: >>CG:[call.5000.35288303]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288303 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000178 AlrtgDevID:(null) CallngDevID:88000178 CalldDevID:4126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288303 Trnk#:0 TrnkGrp#:0) 12:43:42:603 CTIOS1-ctios Trace: [call.5000.35288303]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000178. 12:43:42:603 CTIOS1-ctios Trace: CallConnection(88000178.1) created AgentObject (Device) for DeviceID(88000178). 12:43:42:603 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:42:603 CTIOS1-ctios Trace: Added CallConnection(88000178.1). 12:43:42:603 CTIOS1-ctios Trace: [call.5000.35288303]::CreateCallConnection(): CallConnection(88000178.1) created successfully. 12:43:42:603 CTIOS1-ctios Trace: >>CG:[call.5000.35288303]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288303 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:406 SGID:5240 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000178 AlrtgDevID:4126 CallngDevID:88000178 CalldDevID:4126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288303 Trnk#:0 TrnkGrp#:0) 12:43:42:603 CTIOS1-ctios Trace: [call.5000.35288303] Found CallConnection(88000178.1) for device 88000178. 12:43:42:603 CTIOS1-ctios Trace: [call.5000.35288303]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4126. 12:43:42:603 CTIOS1-ctios Trace: [call.5000.35288303] CallConnection(88000178.1) found DeviceID(4126) AgentID(442). 12:43:42:603 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:42:603 CTIOS1-ctios Trace: Added CallConnection(88000178.1). 12:43:42:603 CTIOS1-ctios Trace: [call.5000.35288303]::CreateCallConnection(): CallConnection(88000178.1) created successfully. 12:43:42:604 CTIOS1-ctios Trace: [call.5000.35288303.4126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4126), Button Mask(0x203f0001) 12:43:42:604 CTIOS1-ctios Trace: [call.5000.35288303.4126] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:43:42:679 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:406 SGID:5240 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:0) 12:43:42:679 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:42:679 CTIOS1-ctios Trace: >>CG:[call.5000.35288303]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288303 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288303 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000178 NewConnDevID:88000178 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288303 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519822))) 12:43:42:679 CTIOS1-ctios Trace: >>CG:[call.5000.35288303]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288303 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:406 SGID:5240 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4126 CallngDevID:88000178 CalldDevID:4126 LstRedirDevID:(null) AnsDevID:4126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288303 Trnk#:0 TrnkGrp#:0) 12:43:42:679 CTIOS1-ctios Trace: [call.5000.35288303] Found CallConnection(88000178.1). 12:43:42:679 CTIOS1-ctios Trace: [call.5000.35288303] Found CallConnection(88000178.1). 12:43:42:679 CTIOS1-ctios Trace: [call.5000.35288303.88000178] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000178), Button Mask(0xbf01a6) 12:43:42:679 CTIOS1-ctios Trace: [call.5000.35288303.4126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4126), Button Mask(0x20bf01a6) 12:43:42:704 CTIOS1-ctios Trace: >>CG:[call.5000.35288303]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288303 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288303 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000178 NewConnDevID:88000178 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288303 ecc:(...)) 12:43:42:710 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0) for device 4111. 12:43:42:712 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0) for device 4111. 12:43:42:713 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0) for device 4111. 12:43:42:714 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0) for device 4111. 12:43:42:716 CTIOS1-ctios Trace: [call.5000.35288303] Found CallConnection(4126.0) for device 4126. 12:43:42:717 CTIOS1-ctios Trace: [call.5000.35288303] Found CallConnection(4126.0) for device 4126. 12:43:42:983 CTIOS1-ctios Trace: >>CG:[agent.5000.291]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2063 AGID:291 AGInstr:2063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.291 AGAvailStatus:1) 12:43:42:983 CTIOS1-ctios Trace: [agent.5000.291] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:42:983 CTIOS1-ctios Trace: >>CG:[call.5000.35288305]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288305 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2063 MsgID:eCallBeginEvent DvrKey:call.5000.35288305 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519822))) 12:43:42:983 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288305 12:43:42:983 CTIOS1-ctios Trace: >>CG:[call.5000.35288305]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288305 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2063 CallngDevID:2063 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288305) 12:43:42:983 CTIOS1-ctios Trace: [call.5000.35288305] CallConnection(2063.0) found DeviceID(2063) AgentID(291). 12:43:42:983 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:42:983 CTIOS1-ctios Trace: Added CallConnection(2063.0). 12:43:42:983 CTIOS1-ctios Trace: [call.5000.35288305]::CreateCallConnection(): CallConnection(2063.0) created successfully. 12:43:42:983 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:43:42:983 CTIOS1-ctios Trace: [call.5000.35288305.2063] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2063), Button Mask(0x68bf0002) 12:43:42:984 CTIOS1-ctios Trace: >>CG:[agent.5000.291]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5137 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2063 AGID:291 AGInstr:2063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.291 AGAvailStatus:0) 12:43:42:984 CTIOS1-ctios Trace: [agent.5000.291] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:42:984 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][agent.5000.291]:eAgentStateEvent(eTalking),Msk(0) 12:43:42:984 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288305.2063]:eButtonEnablementMaskChange,Msk(68bf0002) 12:43:42:984 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288305.2063]:eCallBeginEvent,Msk(68bf0002) 12:43:42:984 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288305.2063]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:43:42:984 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][agent.5000.291]:eAgentStateEvent(eTalking),Msk(0) 12:43:43:186 CTIOS1-ctios Trace: >>CG:[call.5000.35288305]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288305 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288305 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:8447710 ConnDevID:2063 NewConnDevID:2063 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288305) 12:43:43:186 CTIOS1-ctios Trace: >>CG:[call.5000.35288305]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288305 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2063 CallngDevID:2063 CalldDevID:8447710 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288305) 12:43:43:187 CTIOS1-ctios Trace: [call.5000.35288305] Found CallConnection(2063.0) for device 2063. 12:43:43:187 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288305.2063]:eCallDataUpdateEvent,Msk(68bf0002) 12:43:43:187 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288305.2063]:eCallOriginatedEvent,Msk(68bf0002) 12:43:43:249 CTIOS1-ctios Trace: >>CG:[call.5000.35288305]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288305 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:13 FailDevTyp:0 MonID:0 ConnDevID:2063 CalldDevID:(null) FailDevID:2063 MsgID:eCallFailedEvent DvrKey:call.5000.35288305) 12:43:43:249 CTIOS1-ctios Trace: [call.5000.35288305.2063] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2063), Button Mask(0x68bf0002) 12:43:43:249 CTIOS1-ctios Trace: >>CG:[call.5000.35288305]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288305 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:13 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2063 CallngDevID:2063 CalldDevID:(null) MsgID:eCallOriginatedEvent DvrKey:call.5000.35288305) 12:43:43:249 CTIOS1-ctios Trace: [call.5000.35288305] Found CallConnection(2063.0) for device 2063. 12:43:43:249 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288305.2063]:eButtonEnablementMaskChange,Msk(68bf0002) 12:43:43:249 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288305.2063]:eCallFailedEvent,Msk(68bf0002) 12:43:43:249 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288305.2063]:eCallOriginatedEvent,Msk(68bf0002) 12:43:43:254 CTIOS1-ctios Trace: [call.5000.35288305] Found CallConnection(2063.0) for device 2063. 12:43:43:261 CTIOS1-ctios Trace: [call.5000.35288305] Found CallConnection(2063.0) for device 2063. 12:43:45:758 CTIOS1-ctios Trace: [call.5000.35288305] Found CallConnection(2063.0) for device 2063. 12:43:45:761 CTIOS1-ctios Trace: [call.5000.35288305] Found CallConnection(2063.0) for device 2063. 12:43:45:761 CTIOS1-ctios Trace: >>CG:[call.5000.35288305]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288305 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2063 RelDevID:2063 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288305) 12:43:45:761 CTIOS1-ctios Trace: [agent.5000.291] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:45:761 CTIOS1-ctios Trace: >>CG:[call.5000.35288305]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288305 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2063 MsgID:eCallClearedEvent DvrKey:call.5000.35288305) 12:43:45:761 CTIOS1-ctios Trace: >>CG:[call.5000.35288305]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288305 ConnDevIDTyp:0 ConnDevID:2063 MsgID:eCallEndEvent DvrKey:call.5000.35288305) 12:43:45:761 CTIOS1-ctios Trace: Removed CallConnection(2063.0). 12:43:45:761 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288305 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:43:45:761 CTIOS1-ctios Trace: >>CG:[agent.5000.291]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2063 AGID:291 AGInstr:2063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.291 AGAvailStatus:1) 12:43:45:762 CTIOS1-ctios Trace: [agent.5000.291] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:43:45:762 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288305.2063]:eCallConnectionClearedEvent,Msk(3c0000) 12:43:45:762 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288305.2063]:eCallClearedEvent,Msk(3c0000) 12:43:45:762 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288305.2063]:eCallEndEvent 12:43:45:762 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][agent.5000.291]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:43:47:995 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0) for device 2045. 12:43:47:995 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0) for device 2045. 12:43:48:013 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:0) 12:43:48:013 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:48:013 CTIOS1-ctios Trace: >>CG:[call.5000.35288296]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288296 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2045 HldgDevID:2045 MsgID:eCallHeldEvent DvrKey:call.5000.35288296) 12:43:48:013 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0). 12:43:48:013 CTIOS1-ctios Trace: [call.5000.35288296.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf000a) 12:43:48:898 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:0) 12:43:48:899 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:48:899 CTIOS1-ctios Trace: >>CG:[call.5000.35288296]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288296 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2045 RetrvDevID:2045 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288296) 12:43:48:899 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0). 12:43:48:899 CTIOS1-ctios Trace: [call.5000.35288296.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf01a6) 12:43:49:111 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0) for device 2045. 12:43:49:118 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0) for device 2045. 12:43:50:735 CTIOS1-ctios Trace: ->RCV[bancomer17-828-3444 a=436][call.5000.35287906.4108]:eSingleStepTransferRequest 12:43:50:749 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.0) for device 4108. 12:43:50:750 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.0) for device 4108. 12:43:50:795 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:43:50:795 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:50:795 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287906 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4108 HldgDevID:4108 MsgID:eCallHeldEvent DvrKey:call.5000.35287906) 12:43:50:795 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.0). 12:43:50:795 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x683c0008) 12:43:50:796 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eHold),Msk(0) 12:43:50:796 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(683c0008) 12:43:50:796 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]: eCallHeldEvent,Msk(683c0008) 12:43:50:799 CTIOS1-ctios Trace: >>CG:[call.5000.2130706785]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706785 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4108 RCallKeyDay:151064 RCallKeyCID:1365 MsgID:eCallBeginEvent DvrKey:call.5000.2130706785 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518983)) ICMEntUniqID:icm.151064.1365 RCallKeySeq#:3) 12:43:50:800 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706785 12:43:50:800 CTIOS1-ctios Trace: >>CG:[call.5000.2130706785]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706785 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4108 CallngDevID:4108 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706785 COCConnCID:35287906 COCCallConnDevIDTyp:0 COCCallConnDevID:4108) 12:43:50:800 CTIOS1-ctios Trace: [call.5000.2130706785] CallConnection(4108.0) found DeviceID(4108) AgentID(436). 12:43:50:800 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:50:800 CTIOS1-ctios Trace: Added CallConnection(4108.0). 12:43:50:800 CTIOS1-ctios Trace: [call.5000.2130706785]::CreateCallConnection(): CallConnection(4108.0) created successfully. 12:43:50:800 CTIOS1-ctios Trace: [call.5000.2130706785.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x683c1000) 12:43:50:800 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x683c1000) 12:43:50:800 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:43:50:800 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:50:800 CTIOS1-ctios Trace: >>CG:[call.5000.2130706785]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706785 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706785 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4109 ConnDevID:4108 NewConnDevID:4108 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706785 ecc:(...)) 12:43:50:800 CTIOS1-ctios Trace: >>CG:[call.5000.2130706785]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706785 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4108 CallngDevID:4108 CalldDevID:4108 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706785 CalldDevIDFull:4108.4109.2) 12:43:50:800 CTIOS1-ctios Trace: [call.5000.2130706785] Found CallConnection(4108.0) for device 4108. 12:43:50:800 CTIOS1-ctios Trace: >>CG:[call.5000.2130706785]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706785 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706785 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:6655213704 DNIS:4109 ConnDevID:4108 NewConnDevID:4108 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706785 ecc:(...)) 12:43:50:800 CTIOS1-ctios Trace: >>CG:[call.5000.2130706785]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706785 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4108 AlrtgDevID:(null) CallngDevID:4108 CalldDevID:4108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706785 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:4108.4109.2) 12:43:50:800 CTIOS1-ctios Trace: [call.5000.2130706785] Found CallConnection(4108.0) for device 4108. 12:43:50:801 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x683c1000) 12:43:50:801 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.2130706785.4108]:eButtonEnablementMaskChange,Msk(683c1000) 12:43:50:801 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(683c1000) 12:43:50:802 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.2130706785.4108]:eCallBeginEvent,Msk(683c1000) 12:43:50:802 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.2130706785.4108]:eCallServiceInitiatedEvent,Msk(683c1000) 12:43:50:802 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eTalking),Msk(0) 12:43:50:802 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.2130706785.4108]:eCallDataUpdateEvent,Msk(683c1000) 12:43:50:802 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.2130706785.4108]:eCallOriginatedEvent,Msk(683c1000) 12:43:50:802 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.2130706785.4108]:eCallDataUpdateEvent,Msk(683c1000) 12:43:50:802 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(683c1000) 12:43:50:802 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.2130706785.4108]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:43:50:802 CTIOS1-ctios Trace: >>CG:[call.5000.2130706785]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706785 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4108 AlrtgDevID:4108 CallngDevID:4108 CalldDevID:4108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706785 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:4108.4109.2 CalldDevIDFull:4108.4109.2) 12:43:50:802 CTIOS1-ctios Trace: [call.5000.2130706785] Found CallConnection(4108.0) for device 4108. 12:43:50:802 CTIOS1-ctios Trace: [call.5000.2130706785.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x283c0001) 12:43:50:802 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x683c0008) 12:43:50:802 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287906 NumParties:1 SecDevIDTyp:0 SecCID:2130706785 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:6655213704 SecDevID:4108 TfrgDevID:4108 TfrdDevID:4108 MsgID:eCallTransferredEvent DvrKey:call.5000.35287906 TfrdDevIDFull:4108.4109.2ConnectedParty[1]:(ConnPtyCID:35287906 ConnPtyDevIDTyp:1 ConnPtyDevID:6655213704)) 12:43:50:802 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.0). 12:43:50:802 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x683f0001) 12:43:50:802 CTIOS1-ctios Trace: [call.5000.2130706785.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x283f0001) 12:43:50:802 CTIOS1-ctios Trace: >>CG:[call.5000.2130706785]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35287906 NumParties:1 SecDevIDTyp:0 SecCID:2130706785 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:6655213704 SecDevID:4108 TfrgDevID:4108 TfrdDevID:4108 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706785 TfrdDevIDFull:4108.4109.2ConnectedParty[1]:(ConnPtyCID:35287906 ConnPtyDevIDTyp:1 ConnPtyDevID:6655213704)) 12:43:50:802 CTIOS1-ctios Trace: [call.5000.2130706785]::FindTransferCommonDeviceID Found Transferring Device [4108] on both [call.5000.35287906] and [call.5000.2130706785]. 12:43:50:802 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.0). 12:43:50:802 CTIOS1-ctios Trace: [call.5000.2130706785] Found CallConnection(4108.0). 12:43:50:802 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x683f0001) 12:43:50:803 CTIOS1-ctios Trace: [call.5000.2130706785.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x283f0001) 12:43:50:803 CTIOS1-ctios Trace: [call.5000.2130706785.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x283f0001) 12:43:50:803 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.0). 12:43:50:803 CTIOS1-ctios Trace: Removed CallConnection(4108.0). 12:43:50:803 CTIOS1-ctios Trace: Added CallConnection(6655213704.1). 12:43:50:803 CTIOS1-ctios Trace: [call.5000.2130706785] Moved CallConnection[6655213704.1] from [call.5000.35287906] to [call.5000.2130706785]. 12:43:50:803 CTIOS1-ctios Trace: [call.5000.2130706785.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x283f0001) 12:43:50:803 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287906 ConnDevIDTyp:1 ConnDevID:6655213704 MsgID:eCallEndEvent DvrKey:call.5000.35287906) 12:43:50:803 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287906 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:43:50:803 CTIOS1-ctios Trace: >>CG:[call.5000.2130706785]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706785 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287906 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4108 NewConnDevID:4108 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706785) 12:43:50:803 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287906 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35287906 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4108 NewConnDevID:6655213704 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287906) 12:43:50:804 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287906 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287906 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:4108 ConnDevID:6655213704 NewConnDevID:6655213704 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287906 ecc:(...)) 12:43:50:804 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:1) 12:43:50:804 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:43:50:804 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x203f0001) 12:43:50:804 CTIOS1-ctios Trace: >>CG:[call.5000.35287906.4108]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35287906 NewConnDevIDTyp:0 NewConnDevID:4108 UniqObjID:call.5000.35287906.4108 MsgID:eTransferCallConf TgtCILClntID:bancomer17-828-3444) 12:43:50:804 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.2130706785.4108]:eButtonEnablementMaskChange,Msk(283c0001) 12:43:50:804 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(683c0008) 12:43:50:804 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.2130706785.4108]:eCallDeliveredEvent(LCS:Unknown),Msk(283c0001) 12:43:50:804 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(683f0001) 12:43:50:804 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.2130706785.4108]:eButtonEnablementMaskChange,Msk(283f0001) 12:43:50:804 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eCallTransferredEvent,Msk(683f0001) 12:43:50:804 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(683f0001) 12:43:50:804 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.2130706785.4108]:eButtonEnablementMaskChange,Msk(283f0001) 12:43:50:804 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eCallTransferredEvent,Msk(683f0001) 12:43:50:804 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.2130706785.4108]:eButtonEnablementMaskChange,Msk(283f0001) 12:43:50:804 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eCallEndEvent 12:43:50:804 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.2130706785.4108]:eButtonEnablementMaskChange,Msk(283f0001) 12:43:50:804 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.2130706785.4108]:eCallTransferredEvent,Msk(283f0001) 12:43:50:805 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.2130706785.4108]:eCallDataUpdateEvent,Msk(283f0001) 12:43:50:805 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eCallDataUpdateEvent,Msk(283f0001) 12:43:50:805 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eCallDataUpdateEvent,Msk(283f0001) 12:43:50:805 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(203f0001) 12:43:50:805 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eAvailable),Msk(0) 12:43:50:805 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eTransferCallConf,Msk(203f0001) 12:43:55:506 CTIOS1-ctios Trace: >>CG:[agent.5000.291]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2063 AGID:291 AGInstr:2063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.291 AGAvailStatus:1) 12:43:55:506 CTIOS1-ctios Trace: [agent.5000.291] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:55:506 CTIOS1-ctios Trace: >>CG:[call.5000.35288309]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288309 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2063 MsgID:eCallBeginEvent DvrKey:call.5000.35288309 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519835))) 12:43:55:506 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288309 12:43:55:506 CTIOS1-ctios Trace: >>CG:[call.5000.35288309]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288309 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2063 CallngDevID:2063 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288309) 12:43:55:506 CTIOS1-ctios Trace: [call.5000.35288309] CallConnection(2063.0) found DeviceID(2063) AgentID(291). 12:43:55:506 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:55:506 CTIOS1-ctios Trace: Added CallConnection(2063.0). 12:43:55:506 CTIOS1-ctios Trace: [call.5000.35288309]::CreateCallConnection(): CallConnection(2063.0) created successfully. 12:43:55:507 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:43:55:507 CTIOS1-ctios Trace: [call.5000.35288309.2063] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2063), Button Mask(0x68bf0002) 12:43:55:507 CTIOS1-ctios Trace: >>CG:[agent.5000.291]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5137 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2063 AGID:291 AGInstr:2063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.291 AGAvailStatus:0) 12:43:55:507 CTIOS1-ctios Trace: [agent.5000.291] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:55:507 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][agent.5000.291]:eAgentStateEvent(eTalking),Msk(0) 12:43:55:507 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288309.2063]:eButtonEnablementMaskChange,Msk(68bf0002) 12:43:55:507 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288309.2063]:eCallBeginEvent,Msk(68bf0002) 12:43:55:508 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288309.2063]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:43:55:508 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][agent.5000.291]:eAgentStateEvent(eTalking),Msk(0) 12:43:55:707 CTIOS1-ctios Trace: >>CG:[call.5000.35288309]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288309 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288309 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:014823660018 ConnDevID:2063 NewConnDevID:2063 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288309) 12:43:55:707 CTIOS1-ctios Trace: >>CG:[call.5000.35288309]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288309 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2063 CallngDevID:2063 CalldDevID:014823660018 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288309) 12:43:55:707 CTIOS1-ctios Trace: [call.5000.35288309] Found CallConnection(2063.0) for device 2063. 12:43:55:707 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288309.2063]:eCallDataUpdateEvent,Msk(68bf0002) 12:43:55:707 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288309.2063]:eCallOriginatedEvent,Msk(68bf0002) 12:43:55:769 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0) for device 4111. 12:43:55:769 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0) for device 4111. 12:43:55:801 CTIOS1-ctios Trace: [call.5000.35288303] Found CallConnection(4126.0) for device 4126. 12:43:55:801 CTIOS1-ctios Trace: [call.5000.35288303] Found CallConnection(4126.0) for device 4126. 12:43:55:805 CTIOS1-ctios Trace: >>CG:[call.5000.35288300]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288300 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4126 CallngDevID:4111 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:4126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288300 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4111.4112.2) 12:43:55:806 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0). 12:43:55:806 CTIOS1-ctios Trace: [call.5000.35288300.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:43:55:806 CTIOS1-ctios Trace: [call.5000.35288228.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:43:55:806 CTIOS1-ctios Trace: [call.5000.35288228.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:43:55:806 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288300.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:43:55:806 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:43:55:806 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:43:55:806 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288300.4111]:eCallEstablishedEvent,Msk(28bf01a6) 12:43:55:807 CTIOS1-ctios Trace: >>CG:[call.5000.35288300]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288300 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4111.4112.2 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.35288300 HldgDevIDFull:4111.4112.2) 12:43:55:807 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0). 12:43:55:807 CTIOS1-ctios Trace: [call.5000.35288300.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:43:55:807 CTIOS1-ctios Trace: [call.5000.35288228.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:43:55:807 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288300.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:43:55:807 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:43:55:807 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288300.4111]: eCallHeldEvent,Msk(28bf000a) 12:43:55:814 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:43:55:814 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:55:815 CTIOS1-ctios Trace: >>CG:[call.5000.35288228]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288228 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4111 RetrvDevID:4111 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288228) 12:43:55:815 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(4111.0). 12:43:55:815 CTIOS1-ctios Trace: [call.5000.35288228.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:43:55:815 CTIOS1-ctios Trace: [call.5000.35288300.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:43:55:815 CTIOS1-ctios Trace: [call.5000.35288300.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:43:55:815 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:43:55:815 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:43:55:815 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288300.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:43:55:815 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288300.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:43:55:815 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eCallRetrievedEvent,Msk(68bf01a6) 12:43:55:826 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(4111.0) for device 4111. 12:43:55:826 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(4111.0) for device 4111. 12:43:55:830 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35288300.4111]:eSetCallDataRequest 12:43:55:835 CTIOS1-ctios Trace: >>CG:[call.5000.35288300.4111]:eSetCallDataConf(UniqObjID:call.5000.35288300.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:43:55:859 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35288228.4111]:eSetCallDataRequest 12:43:55:863 CTIOS1-ctios Trace: >>CG:[call.5000.35288228.4111]:eSetCallDataConf(UniqObjID:call.5000.35288228.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:43:56:084 CTIOS1-ctios Trace: [call.5000.35288303] Found CallConnection(4126.0) for device 4126. 12:43:56:084 CTIOS1-ctios Trace: [call.5000.35288303] Found CallConnection(4126.0) for device 4126. 12:43:57:892 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.35288046.4075]:eConsultationCallRequest 12:43:57:939 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:43:57:939 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:57:939 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288046 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4075 HldgDevID:4075 MsgID:eCallHeldEvent DvrKey:call.5000.35288046) 12:43:57:939 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0). 12:43:57:939 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:43:57:939 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0) for device 4075. 12:43:57:939 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eHold),Msk(0) 12:43:57:939 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:43:57:939 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]: eCallHeldEvent,Msk(683c0008) 12:43:57:941 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0) for device 4075. 12:43:57:941 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:43:57:941 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:43:57:941 CTIOS1-ctios Trace: >>CG:[call.5000.16788680]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788680 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4075 RCallKeyDay:151064 RCallKeyCID:1391 MsgID:eCallBeginEvent DvrKey:call.5000.16788680 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519303)) ICMEntUniqID:icm.151064.1391 RCallKeySeq#:3) 12:43:57:941 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788680 12:43:57:942 CTIOS1-ctios Trace: >>CG:[call.5000.16788680]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788680 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4075 CallngDevID:4075 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788680 COCConnCID:35288046 COCCallConnDevIDTyp:0 COCCallConnDevID:4075) 12:43:57:942 CTIOS1-ctios Trace: [call.5000.16788680] CallConnection(4075.0) found DeviceID(4075) AgentID(425). 12:43:57:942 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:43:57:942 CTIOS1-ctios Trace: Added CallConnection(4075.0). 12:43:57:942 CTIOS1-ctios Trace: [call.5000.16788680]::CreateCallConnection(): CallConnection(4075.0) created successfully. 12:43:57:942 CTIOS1-ctios Trace: [call.5000.16788680.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1000) 12:43:57:942 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1000) 12:43:57:942 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eTalking),Msk(0) 12:43:57:942 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eButtonEnablementMaskChange,Msk(683c1000) 12:43:57:942 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eButtonEnablementMaskChange,Msk(683c1000) 12:43:57:942 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eCallBeginEvent,Msk(683c1000) 12:43:57:942 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eCallServiceInitiatedEvent,Msk(683c1000) 12:43:58:135 CTIOS1-ctios Trace: >>CG:[call.5000.16788680]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788680 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788680 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3009 ConnDevID:4075 NewConnDevID:4075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788680 ecc:(...)) 12:43:58:135 CTIOS1-ctios Trace: >>CG:[call.5000.16788680]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788680 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4075 CallngDevID:4075 CalldDevID:3009 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788680) 12:43:58:135 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:43:58:135 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eCallDataUpdateEvent,Msk(683c1000) 12:43:58:135 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eCallOriginatedEvent,Msk(683c1000) 12:43:58:175 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:43:58:175 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:43:58:176 CTIOS1-ctios Trace: >>CG:[call.5000.35288046.4075]:eConsultationCallConf(LineHdl:1 LineTyp:2 NewConnCID:16788680 NewConnDevIDTyp:0 NewConnDevID:4075 UniqObjID:call.5000.35288046.4075 MsgID:eConsultationCallConf TgtCILClntID:bancomer17-3340-3424) 12:43:58:176 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eConsultationCallConf,Msk(683c1000) 12:43:58:176 CTIOS1-ctios Trace: >>CG:[call.5000.16788680]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788680 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788680 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4075 NewConnDevID:4075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788680 ecc:(...)) 12:43:58:176 CTIOS1-ctios Trace: >>CG:[call.5000.16788680]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788680 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788680 Trnk#:0 TrnkGrp#:0) 12:43:58:176 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eCallDataUpdateEvent,Msk(683c1000) 12:43:58:177 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eCallReachedNetworkEvent,Msk(683c1000) 12:43:58:178 CTIOS1-ctios Trace: >>CG:[call.5000.16788680]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788680 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788680 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4075 NewConnDevID:4075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788680 ecc:(...)) 12:43:58:178 CTIOS1-ctios Trace: >>CG:[call.5000.16788680]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788680 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3009 CallngDevID:4075 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:3009 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788680 Trnk#:0 TrnkGrp#:0) 12:43:58:178 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eCallDataUpdateEvent,Msk(683c1000) 12:43:58:178 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0). 12:43:58:178 CTIOS1-ctios Trace: [call.5000.16788680.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:43:58:178 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:43:58:178 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:43:58:178 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:43:58:178 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:43:58:178 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:43:58:178 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eCallEstablishedEvent,Msk(683c1840) 12:43:58:202 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.16788680.4075]:eSetCallDataRequest 12:43:58:206 CTIOS1-ctios Trace: >>CG:[call.5000.16788680.4075]:eSetCallDataConf(UniqObjID:call.5000.16788680.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:43:58:274 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35287906 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35287906 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6655213704 NewConnDevID:6655213704 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287906 ecc:(...)) 12:43:58:275 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287906 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4108.4109.2 CallngDevID:6655213704 CalldDevID:4108 LstRedirDevID:(null) AnsDevID:4108 MsgID:eCallEstablishedEvent DvrKey:call.5000.35287906 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:4108.4109.2) 12:43:58:275 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(6655213704.1). 12:43:58:275 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.0). 12:43:58:275 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:43:58:275 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x20bf01a6) 12:43:58:275 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:43:58:275 CTIOS1-ctios Trace: [call.5000.35287906.6655213704] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6655213704), Button Mask(0xbf01a6) 12:43:58:275 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eCallDataUpdateEvent,Msk(203f0001) 12:43:58:276 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:43:58:276 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eCallEstablishedEvent,Msk(20bf01a6) 12:43:58:277 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.4109.2.0) for device 4108. 12:43:58:277 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.4109.2.0) for device 4108. 12:43:58:317 CTIOS1-ctios Trace: ->RCV[bancomer17-828-3444 a=436][call.5000.35287906.4108]:eSetCallDataRequest 12:43:58:322 CTIOS1-ctios Trace: >>CG:[call.5000.35287906.4108]:eSetCallDataConf(UniqObjID:call.5000.35287906.4108 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-828-3444) 12:44:00:288 CTIOS1-ctios Trace: >>CG:[call.5000.35288309]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288309 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288309 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2063 NewConnDevID:2063 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288309) 12:44:00:288 CTIOS1-ctios Trace: >>CG:[call.5000.35288309]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288309 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:014823660018 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288309 Trnk#:0 TrnkGrp#:0) 12:44:00:289 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288309.2063]:eCallDataUpdateEvent,Msk(68bf0002) 12:44:00:289 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288309.2063]:eCallReachedNetworkEvent,Msk(68bf0002) 12:44:00:299 CTIOS1-ctios Trace: [call.5000.35288309] Found CallConnection(2063.0) for device 2063. 12:44:00:305 CTIOS1-ctios Trace: [call.5000.35288309] Found CallConnection(2063.0) for device 2063. 12:44:00:323 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:44:00:324 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:44:00:341 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:44:00:341 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:00:341 CTIOS1-ctios Trace: >>CG:[call.5000.35288166]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288166 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2000 HldgDevID:2000 MsgID:eCallHeldEvent DvrKey:call.5000.35288166) 12:44:00:342 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0). 12:44:00:342 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:44:00:342 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eHold),Msk(0) 12:44:00:342 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:44:00:342 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]: eCallHeldEvent,Msk(68bf000a) 12:44:01:513 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:44:01:513 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:01:513 CTIOS1-ctios Trace: >>CG:[call.5000.35288316]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288316 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2000 MsgID:eCallBeginEvent DvrKey:call.5000.35288316 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519841))) 12:44:01:513 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288316 12:44:01:513 CTIOS1-ctios Trace: >>CG:[call.5000.35288316]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288316 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:3 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2000 CallngDevID:2000 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288316) 12:44:01:513 CTIOS1-ctios Trace: [call.5000.35288316] CallConnection(2000.0) found DeviceID(2000) AgentID(210). 12:44:01:513 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:44:01:514 CTIOS1-ctios Trace: Added CallConnection(2000.0). 12:44:01:514 CTIOS1-ctios Trace: [call.5000.35288316]::CreateCallConnection(): CallConnection(2000.0) created successfully. 12:44:01:514 CTIOS1-ctios Trace: [call.5000.35288316.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf0002) 12:44:01:514 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:44:01:514 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eTalking),Msk(0) 12:44:01:514 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288316.2000]:eButtonEnablementMaskChange,Msk(68bf0002) 12:44:01:514 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:44:01:514 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288316.2000]:eCallBeginEvent,Msk(68bf0002) 12:44:01:514 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288316.2000]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:44:01:643 CTIOS1-ctios Trace: ->RCV[bancomer17-2880-3800 a=296][agent.5000.296]:eSetAgentStateRequest(eNotReady) 12:44:01:656 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:44:01:657 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:44:01:658 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:44:01:659 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eSetAgentStateConf(UniqObjID:agent.5000.296 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2880-3800) 12:44:01:660 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eSetAgentStateConf 12:44:01:805 CTIOS1-ctios Trace: >>CG:[call.5000.35288309]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288309 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:014823660018 CallngDevID:2063 CalldDevID:014823660018 LstRedirDevID:(null) AnsDevID:014823660018 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288309 Trnk#:0 TrnkGrp#:0) 12:44:01:805 CTIOS1-ctios Trace: [call.5000.35288309] Found CallConnection(2063.0). 12:44:01:805 CTIOS1-ctios Trace: [call.5000.35288309.2063] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2063), Button Mask(0x68bf01a6) 12:44:01:805 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288309.2063]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:44:01:805 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288309.2063]:eCallEstablishedEvent,Msk(68bf01a6) 12:44:01:816 CTIOS1-ctios Trace: ->RCV[BANCOMER58-2892-2180 a=291][call.5000.35288309.2063]:eSetCallDataRequest 12:44:01:823 CTIOS1-ctios Trace: >>CG:[call.5000.35288309]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288309 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288309 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2063 NewConnDevID:2063 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288309) 12:44:01:823 CTIOS1-ctios Trace: >>CG:[call.5000.35288309.2063]:eSetCallDataConf(UniqObjID:call.5000.35288309.2063 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER58-2892-2180) 12:44:01:823 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288309.2063]:eCallDataUpdateEvent,Msk(68bf01a6) 12:44:01:825 CTIOS1-ctios Trace: >>CG:[call.5000.35288316]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288316 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2000 RelDevID:2000 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288316) 12:44:01:825 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:01:825 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:44:01:825 CTIOS1-ctios Trace: >>CG:[call.5000.35288316]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288316 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2000 MsgID:eCallClearedEvent DvrKey:call.5000.35288316) 12:44:01:825 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:44:01:825 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288316.2000]:eCallConnectionClearedEvent,Msk(3c0000) 12:44:01:825 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288316.2000]:eCallClearedEvent,Msk(3c0000) 12:44:01:827 CTIOS1-ctios Trace: >>CG:[call.5000.35288316]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288316 ConnDevIDTyp:0 ConnDevID:2000 MsgID:eCallEndEvent DvrKey:call.5000.35288316) 12:44:01:827 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:44:01:827 CTIOS1-ctios Trace: Removed CallConnection(2000.0). 12:44:01:827 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288316 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:44:01:827 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:44:01:827 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:01:827 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:44:01:827 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288316.2000]:eCallEndEvent 12:44:01:828 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eHold),Msk(0) 12:44:01:872 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2090 ANI:4075 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1429 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1429 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1806) 12:44:01:872 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][]:eAgentPrecallEvent 12:44:01:876 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:44:01:877 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:01:878 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eReserved),Msk(0) 12:44:01:932 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:44:01:933 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:44:01:934 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:44:01:935 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:44:01:943 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288319 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4075 DNIS:2090 Dialed#:3009 ConnDevID:88000179 RCallKeyDay:151064 RCallKeyCID:1429 MsgID:eCallBeginEvent DvrKey:call.5000.35288319 ecc:(...) ICMEntUniqID:icm.151064.1429 RCallKeySeq#:2) 12:44:01:943 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288319 12:44:01:943 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288319 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000179 AlrtgDevID:(null) CallngDevID:88000179 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288319 Trnk#:0 TrnkGrp#:0) 12:44:01:943 CTIOS1-ctios Trace: [call.5000.35288319]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000179. 12:44:01:943 CTIOS1-ctios Trace: CallConnection(88000179.1) created AgentObject (Device) for DeviceID(88000179). 12:44:01:943 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:44:01:943 CTIOS1-ctios Trace: Added CallConnection(88000179.1). 12:44:01:943 CTIOS1-ctios Trace: [call.5000.35288319]::CreateCallConnection(): CallConnection(88000179.1) created successfully. 12:44:01:943 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288319 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000179 AlrtgDevID:2090 CallngDevID:88000179 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288319 Trnk#:0 TrnkGrp#:0) 12:44:01:943 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(88000179.1) for device 88000179. 12:44:01:943 CTIOS1-ctios Trace: [call.5000.35288319]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2090. 12:44:01:943 CTIOS1-ctios Trace: [call.5000.35288319] CallConnection(88000179.1) found DeviceID(2090) AgentID(236). 12:44:01:943 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:44:01:943 CTIOS1-ctios Trace: Added CallConnection(88000179.1). 12:44:01:943 CTIOS1-ctios Trace: [call.5000.35288319]::CreateCallConnection(): CallConnection(88000179.1) created successfully. 12:44:01:943 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683f0001) 12:44:01:943 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:44:01:944 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallBeginEvent 12:44:01:944 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(683f0001) 12:44:01:944 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:44:01:949 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:44:01:949 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:01:949 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288319 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288319 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000179 NewConnDevID:88000179 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288319 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519841))) 12:44:01:950 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288319 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2090 CallngDevID:88000179 CalldDevID:2090 LstRedirDevID:(null) AnsDevID:2090 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288319 Trnk#:0 TrnkGrp#:0) 12:44:01:950 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(88000179.1). 12:44:01:950 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(88000179.1). 12:44:01:950 CTIOS1-ctios Trace: [call.5000.35288319.88000179] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000179), Button Mask(0xbf01a6) 12:44:01:950 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x68bf01a6) 12:44:01:950 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:44:01:950 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallDataUpdateEvent,Msk(683f0001) 12:44:01:950 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:44:01:950 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallEstablishedEvent,Msk(68bf01a6) 12:44:02:217 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35288319.2090]:eSetCallDataRequest 12:44:02:221 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288319 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288319 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000179 NewConnDevID:88000179 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288319 ecc:(...)) 12:44:02:221 CTIOS1-ctios Trace: >>CG:[call.5000.35288319.2090]:eSetCallDataConf(UniqObjID:call.5000.35288319.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:44:02:221 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallDataUpdateEvent,Msk(68bf01a6) 12:44:02:450 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:44:02:450 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:02:451 CTIOS1-ctios Trace: >>CG:[call.5000.35288320]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288320 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2000 MsgID:eCallBeginEvent DvrKey:call.5000.35288320 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519842))) 12:44:02:451 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288320 12:44:02:451 CTIOS1-ctios Trace: >>CG:[call.5000.35288320]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288320 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:3 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2000 CallngDevID:2000 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288320) 12:44:02:451 CTIOS1-ctios Trace: [call.5000.35288320] CallConnection(2000.0) found DeviceID(2000) AgentID(210). 12:44:02:451 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:44:02:451 CTIOS1-ctios Trace: Added CallConnection(2000.0). 12:44:02:451 CTIOS1-ctios Trace: [call.5000.35288320]::CreateCallConnection(): CallConnection(2000.0) created successfully. 12:44:02:451 CTIOS1-ctios Trace: [call.5000.35288320.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf0002) 12:44:02:451 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:44:02:451 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eTalking),Msk(0) 12:44:02:451 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288320.2000]:eButtonEnablementMaskChange,Msk(68bf0002) 12:44:02:452 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:44:02:452 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288320.2000]:eCallBeginEvent,Msk(68bf0002) 12:44:02:452 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288320.2000]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:44:02:490 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:44:02:491 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:44:02:493 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:44:02:493 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:44:02:496 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:44:02:503 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:44:03:888 CTIOS1-ctios Trace: >>CG:[call.5000.35288320]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288320 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:13 FailDevTyp:0 MonID:0 ConnDevID:2000 CalldDevID:(null) FailDevID:2000 MsgID:eCallFailedEvent DvrKey:call.5000.35288320) 12:44:03:888 CTIOS1-ctios Trace: [call.5000.35288320.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x683f1000) 12:44:03:888 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:44:03:888 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288320.2000]:eButtonEnablementMaskChange,Msk(683f1000) 12:44:03:888 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:44:03:888 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288320.2000]:eCallFailedEvent,Msk(683f1000) 12:44:03:889 CTIOS1-ctios Trace: >>CG:[call.5000.35288320]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288320 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:13 SG#:4294967295 SGID:4294967295 LineHdl:3 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2000 CallngDevID:2000 CalldDevID:(null) MsgID:eCallOriginatedEvent DvrKey:call.5000.35288320) 12:44:03:889 CTIOS1-ctios Trace: [call.5000.35288320] Found CallConnection(2000.0) for device 2000. 12:44:03:890 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288320.2000]:eCallOriginatedEvent,Msk(683f1000) 12:44:03:893 CTIOS1-ctios Trace: [call.5000.35288320] Found CallConnection(2000.0) for device 2000. 12:44:03:899 CTIOS1-ctios Trace: [call.5000.35288320] Found CallConnection(2000.0) for device 2000. 12:44:05:134 CTIOS1-ctios Trace: [call.5000.35288320] Found CallConnection(2000.0) for device 2000. 12:44:05:137 CTIOS1-ctios Trace: [call.5000.35288320] Found CallConnection(2000.0) for device 2000. 12:44:05:137 CTIOS1-ctios Trace: >>CG:[call.5000.35288320]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288320 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2000 RelDevID:2000 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288320) 12:44:05:137 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:05:137 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:44:05:137 CTIOS1-ctios Trace: >>CG:[call.5000.35288320]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288320 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2000 MsgID:eCallClearedEvent DvrKey:call.5000.35288320) 12:44:05:137 CTIOS1-ctios Trace: >>CG:[call.5000.35288320]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288320 ConnDevIDTyp:0 ConnDevID:2000 MsgID:eCallEndEvent DvrKey:call.5000.35288320) 12:44:05:137 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:44:05:137 CTIOS1-ctios Trace: Removed CallConnection(2000.0). 12:44:05:137 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288320 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:44:05:138 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:44:05:138 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:05:138 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:44:05:138 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288320.2000]:eCallConnectionClearedEvent,Msk(3c0000) 12:44:05:138 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288320.2000]:eCallClearedEvent,Msk(3c0000) 12:44:05:138 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:44:05:138 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288320.2000]:eCallEndEvent 12:44:05:138 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eHold),Msk(0) 12:44:05:506 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:44:05:506 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:05:507 CTIOS1-ctios Trace: >>CG:[call.5000.35288323]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288323 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2000 MsgID:eCallBeginEvent DvrKey:call.5000.35288323 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519845))) 12:44:05:507 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288323 12:44:05:507 CTIOS1-ctios Trace: >>CG:[call.5000.35288323]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288323 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:3 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2000 CallngDevID:2000 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288323) 12:44:05:507 CTIOS1-ctios Trace: [call.5000.35288323] CallConnection(2000.0) found DeviceID(2000) AgentID(210). 12:44:05:507 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:44:05:507 CTIOS1-ctios Trace: Added CallConnection(2000.0). 12:44:05:507 CTIOS1-ctios Trace: [call.5000.35288323]::CreateCallConnection(): CallConnection(2000.0) created successfully. 12:44:05:507 CTIOS1-ctios Trace: [call.5000.35288323.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf0002) 12:44:05:507 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:44:05:507 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eTalking),Msk(0) 12:44:05:508 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288323.2000]:eButtonEnablementMaskChange,Msk(68bf0002) 12:44:05:508 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:44:05:508 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288323.2000]:eCallBeginEvent,Msk(68bf0002) 12:44:05:508 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288323.2000]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:44:07:572 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(4111.0) for device 4111. 12:44:07:573 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(4111.0) for device 4111. 12:44:07:587 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:44:07:587 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:07:587 CTIOS1-ctios Trace: >>CG:[call.5000.35288228]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288228 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4111 HldgDevID:4111 MsgID:eCallHeldEvent DvrKey:call.5000.35288228) 12:44:07:587 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(4111.0). 12:44:07:588 CTIOS1-ctios Trace: [call.5000.35288228.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:44:07:588 CTIOS1-ctios Trace: [call.5000.35288300.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf000a) 12:44:07:588 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eHold),Msk(0) 12:44:07:588 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:44:07:588 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288300.4111]:eButtonEnablementMaskChange,Msk(28bf000a) 12:44:07:588 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]: eCallHeldEvent,Msk(68bf000a) 12:44:07:777 CTIOS1-ctios Trace: [call.5000.35288303] Found CallConnection(4126.0) for device 4126. 12:44:07:778 CTIOS1-ctios Trace: [call.5000.35288303] Found CallConnection(4126.0) for device 4126. 12:44:07:791 CTIOS1-ctios Trace: >>CG:[call.5000.35288300]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288300 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4111.4112.2 RetrvDevID:4111 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288300 RetrvDevIDFull:4111.4112.2) 12:44:07:791 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0). 12:44:07:791 CTIOS1-ctios Trace: [call.5000.35288300.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x28bf01a6) 12:44:07:791 CTIOS1-ctios Trace: [call.5000.35288228.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:44:07:791 CTIOS1-ctios Trace: [call.5000.35288228.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:44:07:791 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288300.4111]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:44:07:791 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:44:07:791 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:44:07:791 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288300.4111]:eCallRetrievedEvent,Msk(28bf01a6) 12:44:07:810 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35288300.4111]:eSetCallDataRequest 12:44:07:815 CTIOS1-ctios Trace: >>CG:[call.5000.35288300.4111]:eSetCallDataConf(UniqObjID:call.5000.35288300.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:44:08:047 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0) for device 4111. 12:44:08:049 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0) for device 4111. 12:44:08:051 CTIOS1-ctios Trace: [call.5000.35288303] Found CallConnection(4126.0) for device 4126. 12:44:08:052 CTIOS1-ctios Trace: [call.5000.35288303] Found CallConnection(4126.0) for device 4126. 12:44:08:775 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0) for device 2045. 12:44:08:776 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0) for device 2045. 12:44:08:801 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:0) 12:44:08:801 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:08:801 CTIOS1-ctios Trace: >>CG:[call.5000.35288296]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288296 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2045 HldgDevID:2045 MsgID:eCallHeldEvent DvrKey:call.5000.35288296) 12:44:08:801 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0). 12:44:08:801 CTIOS1-ctios Trace: [call.5000.35288296.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf000a) 12:44:12:275 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:0) 12:44:12:275 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:12:275 CTIOS1-ctios Trace: >>CG:[call.5000.35288296]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288296 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2045 RetrvDevID:2045 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288296) 12:44:12:275 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0). 12:44:12:275 CTIOS1-ctios Trace: [call.5000.35288296.2045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2045), Button Mask(0x20bf01a6) 12:44:12:488 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0) for device 2045. 12:44:12:498 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0) for device 2045. 12:44:16:801 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35288290.4087]:eSingleStepTransferRequest 12:44:16:817 CTIOS1-ctios Trace: [call.5000.35288290] Found CallConnection(4087.0) for device 4087. 12:44:16:817 CTIOS1-ctios Trace: [call.5000.35288290] Found CallConnection(4087.0) for device 4087. 12:44:16:853 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:44:16:853 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:16:853 CTIOS1-ctios Trace: >>CG:[call.5000.35288290]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288290 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4087 HldgDevID:4087 MsgID:eCallHeldEvent DvrKey:call.5000.35288290) 12:44:16:854 CTIOS1-ctios Trace: [call.5000.35288290] Found CallConnection(4087.0). 12:44:16:854 CTIOS1-ctios Trace: [call.5000.35288290.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c0008) 12:44:16:854 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x283f0001) 12:44:16:854 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eHold),Msk(0) 12:44:16:855 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288290.4087]:eButtonEnablementMaskChange,Msk(683c0008) 12:44:16:855 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(283f0001) 12:44:16:855 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288290.4087]: eCallHeldEvent,Msk(683c0008) 12:44:16:858 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:44:16:858 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:16:858 CTIOS1-ctios Trace: >>CG:[call.5000.2130706786]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706786 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4087 RCallKeyDay:151064 RCallKeyCID:1425 MsgID:eCallBeginEvent DvrKey:call.5000.2130706786 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519812)) ICMEntUniqID:icm.151064.1425 RCallKeySeq#:3) 12:44:16:858 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706786 12:44:16:858 CTIOS1-ctios Trace: >>CG:[call.5000.2130706786]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706786 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:4087 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706786 COCConnCID:35288290 COCCallConnDevIDTyp:0 COCCallConnDevID:4087) 12:44:16:858 CTIOS1-ctios Trace: [call.5000.2130706786] CallConnection(4087.0) found DeviceID(4087) AgentID(429). 12:44:16:858 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:44:16:858 CTIOS1-ctios Trace: Added CallConnection(4087.0). 12:44:16:858 CTIOS1-ctios Trace: [call.5000.2130706786]::CreateCallConnection(): CallConnection(4087.0) created successfully. 12:44:16:858 CTIOS1-ctios Trace: [call.5000.2130706786.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c1000) 12:44:16:858 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x283c0001) 12:44:16:859 CTIOS1-ctios Trace: [call.5000.35288290.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683c1000) 12:44:16:859 CTIOS1-ctios Trace: >>CG:[call.5000.2130706786]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706786 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706786 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3009 ConnDevID:4087 NewConnDevID:4087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706786 ecc:(...)) 12:44:16:859 CTIOS1-ctios Trace: >>CG:[call.5000.2130706786]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706786 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:4087 CalldDevID:3009 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706786) 12:44:16:860 CTIOS1-ctios Trace: [call.5000.2130706786] Found CallConnection(4087.0) for device 4087. 12:44:16:861 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:44:16:861 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706786.4087]:eButtonEnablementMaskChange,Msk(683c1000) 12:44:16:861 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(283c0001) 12:44:16:861 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288290.4087]:eButtonEnablementMaskChange,Msk(683c1000) 12:44:16:861 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706786.4087]:eCallBeginEvent,Msk(683c1000) 12:44:16:861 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706786.4087]:eCallServiceInitiatedEvent,Msk(683c1000) 12:44:16:861 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706786.4087]:eCallDataUpdateEvent,Msk(683c1000) 12:44:16:861 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706786.4087]:eCallOriginatedEvent,Msk(683c1000) 12:44:16:861 CTIOS1-ctios Trace: >>CG:[call.5000.35288290]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288290 NumParties:1 SecDevIDTyp:0 SecCID:2130706786 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:3338343118 SecDevID:4087 TfrgDevID:4087 TfrdDevID:3009 MsgID:eCallTransferredEvent DvrKey:call.5000.35288290ConnectedParty[1]:(ConnPtyCID:35288290 ConnPtyDevIDTyp:1 ConnPtyDevID:3338343118)) 12:44:16:861 CTIOS1-ctios Trace: [call.5000.35288290] Found CallConnection(4087.0). 12:44:16:861 CTIOS1-ctios Trace: >>CG:[call.5000.2130706786]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288290 NumParties:1 SecDevIDTyp:0 SecCID:2130706786 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:3338343118 SecDevID:4087 TfrgDevID:4087 TfrdDevID:3009 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706786ConnectedParty[1]:(ConnPtyCID:35288290 ConnPtyDevIDTyp:1 ConnPtyDevID:3338343118)) 12:44:16:861 CTIOS1-ctios Trace: [call.5000.2130706786]::FindTransferCommonDeviceID Found Transferring Device [4087] on both [call.5000.35288290] and [call.5000.2130706786]. 12:44:16:861 CTIOS1-ctios Trace: [call.5000.35288290] Found CallConnection(4087.0). 12:44:16:861 CTIOS1-ctios Trace: [call.5000.2130706786] Found CallConnection(4087.0). 12:44:16:861 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x283f0001) 12:44:16:861 CTIOS1-ctios Trace: [call.5000.2130706786.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x783f0000) 12:44:16:861 CTIOS1-ctios Trace: [call.5000.35288290] Found CallConnection(4087.0). 12:44:16:861 CTIOS1-ctios Trace: Removed CallConnection(4087.0). 12:44:16:861 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x283f0001) 12:44:16:861 CTIOS1-ctios Trace: [call.5000.2130706786] Found CallConnection(4087.0). 12:44:16:861 CTIOS1-ctios Trace: Removed CallConnection(4087.0). 12:44:16:861 CTIOS1-ctios Trace: Added CallConnection(3338343118.1). 12:44:16:861 CTIOS1-ctios Trace: [call.5000.2130706786] Moved CallConnection[3338343118.1] from [call.5000.35288290] to [call.5000.2130706786]. 12:44:16:862 CTIOS1-ctios Trace: >>CG:[call.5000.35288290]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288290 ConnDevIDTyp:1 ConnDevID:3338343118 MsgID:eCallEndEvent DvrKey:call.5000.35288290) 12:44:16:862 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288290 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:44:16:862 CTIOS1-ctios Trace: >>CG:[call.5000.2130706786]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706786 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288290 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4087 NewConnDevID:4087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706786) 12:44:16:862 CTIOS1-ctios Trace: >>CG:[call.5000.35288290]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288290 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288290 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4087 NewConnDevID:3338343118 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288290) 12:44:16:862 CTIOS1-ctios Trace: >>CG:[call.5000.35288290]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288290 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288290 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:3338343118 DNIS:4087 ConnDevID:3338343118 NewConnDevID:3338343118 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288290 ecc:(...)) 12:44:16:862 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:1) 12:44:16:862 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:44:16:862 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x203f0001) 12:44:16:863 CTIOS1-ctios Trace: >>CG:[call.5000.35288290.4087]:eTransferCallConf(NumParties:1 LineHdl:65535 LineTyp:3 NewConnCID:35288290 NewConnDevIDTyp:0 NewConnDevID:4087 UniqObjID:call.5000.35288290.4087 MsgID:eTransferCallConf TgtCILClntID:bancomer17-3468-2020) 12:44:16:863 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.35288290.4087]. 12:44:16:863 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288290.4087]:eCallTransferredEvent,Msk(683c1000) 12:44:16:863 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288290.4087]:eCallTransferredEvent,Msk(683c1000) 12:44:16:863 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706786.4087]:eCallTransferredEvent,Msk(683c1000) 12:44:16:863 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(283f0001) 12:44:16:863 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706786.4087]:eButtonEnablementMaskChange,Msk(783f0000) 12:44:16:863 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288290.4087]:eCallEndEvent 12:44:16:863 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(283f0001) 12:44:16:863 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.2130706786.4087]:eCallEndEvent 12:44:16:863 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(203f0001) 12:44:16:863 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eAvailable),Msk(0) 12:44:16:887 CTIOS1-ctios Trace: >>CG:[call.5000.35288290]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288290 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:3338343118 RelDevID:3338343118 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288290) 12:44:16:887 CTIOS1-ctios Trace: >>CG:[call.5000.35288290]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288290 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35288290) 12:44:16:887 CTIOS1-ctios Trace: >>CG:[call.5000.35288290]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288290 ConnDevIDTyp:1 ConnDevID:3338343118 MsgID:eCallEndEvent DvrKey:call.5000.35288290) 12:44:16:887 CTIOS1-ctios Trace: Removed CallConnection(3338343118.1). 12:44:16:887 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288290 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:44:18:549 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288253 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288253 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3336350677 NewConnDevID:3336350677 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288253 ecc:(...)) 12:44:18:549 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288253 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4087.4088.2 CallngDevID:3336350677 CalldDevID:4087 LstRedirDevID:(null) AnsDevID:4087 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288253 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:4087.4088.2) 12:44:18:549 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(3336350677.1). 12:44:18:549 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.0). 12:44:18:549 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:44:18:549 CTIOS1-ctios Trace: [call.5000.35288253.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x20bf01a6) 12:44:18:550 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:44:18:550 CTIOS1-ctios Trace: [call.5000.35288253.3336350677] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3336350677), Button Mask(0xbf01a6) 12:44:18:550 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eCallDataUpdateEvent,Msk(203f0001) 12:44:18:550 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:44:18:550 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eCallEstablishedEvent,Msk(20bf01a6) 12:44:18:554 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.4088.2.0) for device 4087. 12:44:18:555 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.4088.2.0) for device 4087. 12:44:18:594 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35288253.4087]:eSetCallDataRequest 12:44:18:599 CTIOS1-ctios Trace: >>CG:[call.5000.35288253.4087]:eSetCallDataConf(UniqObjID:call.5000.35288253.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:44:22:548 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:44:22:548 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:22:548 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288279 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4105 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288279) 12:44:22:548 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0). 12:44:22:549 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:44:22:549 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:44:22:551 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:44:22:552 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:22:552 CTIOS1-ctios Trace: >>CG:[call.5000.16788681]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788681 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4105 RCallKeyDay:151064 RCallKeyCID:1424 MsgID:eCallBeginEvent DvrKey:call.5000.16788681 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519790)) ICMEntUniqID:icm.151064.1424 RCallKeySeq#:3) 12:44:22:552 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788681 12:44:22:552 CTIOS1-ctios Trace: >>CG:[call.5000.16788681]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788681 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4105 CallngDevID:4105 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788681 COCConnCID:35288279 COCCallConnDevIDTyp:0 COCCallConnDevID:4105) 12:44:22:552 CTIOS1-ctios Trace: [call.5000.16788681] CallConnection(4105.0) found DeviceID(4105) AgentID(435). 12:44:22:552 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:44:22:552 CTIOS1-ctios Trace: Added CallConnection(4105.0). 12:44:22:552 CTIOS1-ctios Trace: [call.5000.16788681]::CreateCallConnection(): CallConnection(4105.0) created successfully. 12:44:22:552 CTIOS1-ctios Trace: [call.5000.16788681.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1000) 12:44:22:552 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bc000a) 12:44:22:552 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1000) 12:44:22:552 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0) for device 4105. 12:44:22:552 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0) for device 4105. 12:44:22:617 CTIOS1-ctios Trace: >>CG:[call.5000.35288323]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288323 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288323 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:911927 ConnDevID:2000 NewConnDevID:2000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288323) 12:44:22:617 CTIOS1-ctios Trace: >>CG:[call.5000.35288323]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288323 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:3 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2000 CallngDevID:2000 CalldDevID:911927 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288323) 12:44:22:617 CTIOS1-ctios Trace: [call.5000.35288323] Found CallConnection(2000.0) for device 2000. 12:44:22:617 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288323.2000]:eCallDataUpdateEvent,Msk(68bf0002) 12:44:22:618 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288323.2000]:eCallOriginatedEvent,Msk(68bf0002) 12:44:22:719 CTIOS1-ctios Trace: >>CG:[call.5000.16788681]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788681 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788681 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3009 ConnDevID:4105 NewConnDevID:4105 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788681 ecc:(...)) 12:44:22:719 CTIOS1-ctios Trace: >>CG:[call.5000.16788681]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788681 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4105 CallngDevID:4105 CalldDevID:3009 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788681) 12:44:22:719 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0) for device 4105. 12:44:22:764 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0) for device 4105. 12:44:22:766 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0) for device 4105. 12:44:22:766 CTIOS1-ctios Trace: >>CG:[call.5000.16788681]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788681 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788681 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4105 NewConnDevID:4105 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788681 ecc:(...)) 12:44:22:766 CTIOS1-ctios Trace: >>CG:[call.5000.16788681]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788681 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788681 Trnk#:0 TrnkGrp#:0) 12:44:22:768 CTIOS1-ctios Trace: >>CG:[call.5000.16788681]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788681 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788681 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4105 NewConnDevID:4105 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788681 ecc:(...)) 12:44:22:768 CTIOS1-ctios Trace: >>CG:[call.5000.16788681]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788681 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3009 CallngDevID:4105 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:3009 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788681 Trnk#:0 TrnkGrp#:0) 12:44:22:768 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0). 12:44:22:768 CTIOS1-ctios Trace: [call.5000.16788681.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1a40) 12:44:22:768 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bc000a) 12:44:22:768 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1a40) 12:44:22:769 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bc000a) 12:44:22:769 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1a40) 12:44:22:829 CTIOS1-ctios Trace: >>CG:[call.5000.35288323]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288323 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288323 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2000 NewConnDevID:2000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288323) 12:44:22:829 CTIOS1-ctios Trace: >>CG:[call.5000.35288323]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288323 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:3 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:911927 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288323 Trnk#:0 TrnkGrp#:0) 12:44:22:830 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288323.2000]:eCallDataUpdateEvent,Msk(68bf0002) 12:44:22:830 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288323.2000]:eCallReachedNetworkEvent,Msk(68bf0002) 12:44:23:523 CTIOS1-ctios Trace: [call.5000.35288323] Found CallConnection(2000.0) for device 2000. 12:44:23:721 CTIOS1-ctios Trace: [call.5000.35288323] Found CallConnection(2000.0) for device 2000. 12:44:27:900 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2135 ANI:4105 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1431 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1431 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1809) 12:44:27:900 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][]:eAgentPrecallEvent 12:44:27:904 CTIOS1-ctios Trace: >>CG:[agent.5000.253]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5099 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2135 AGID:253 AGInstr:2135 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.253 AGAvailStatus:0) 12:44:27:905 CTIOS1-ctios Trace: [agent.5000.253] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:27:906 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][agent.5000.253]:eAgentStateEvent(eReserved),Msk(0) 12:44:27:959 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0) for device 4105. 12:44:27:959 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0) for device 4105. 12:44:27:960 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0) for device 4105. 12:44:27:961 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0) for device 4105. 12:44:27:981 CTIOS1-ctios Trace: >>CG:[call.5000.35288332]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288332 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4105 DNIS:2135 Dialed#:3009 ConnDevID:88000180 RCallKeyDay:151064 RCallKeyCID:1431 MsgID:eCallBeginEvent DvrKey:call.5000.35288332 ecc:(...) ICMEntUniqID:icm.151064.1431 RCallKeySeq#:2) 12:44:27:981 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288332 12:44:27:981 CTIOS1-ctios Trace: >>CG:[call.5000.35288332]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288332 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000180 AlrtgDevID:(null) CallngDevID:88000180 CalldDevID:2135 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288332 Trnk#:0 TrnkGrp#:0) 12:44:27:981 CTIOS1-ctios Trace: [call.5000.35288332]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000180. 12:44:27:981 CTIOS1-ctios Trace: CallConnection(88000180.1) created AgentObject (Device) for DeviceID(88000180). 12:44:27:981 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:44:27:981 CTIOS1-ctios Trace: Added CallConnection(88000180.1). 12:44:27:981 CTIOS1-ctios Trace: [call.5000.35288332]::CreateCallConnection(): CallConnection(88000180.1) created successfully. 12:44:27:982 CTIOS1-ctios Trace: >>CG:[call.5000.35288332]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288332 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000180 AlrtgDevID:2135 CallngDevID:88000180 CalldDevID:2135 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288332 Trnk#:0 TrnkGrp#:0) 12:44:27:982 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(88000180.1) for device 88000180. 12:44:27:982 CTIOS1-ctios Trace: [call.5000.35288332]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2135. 12:44:27:982 CTIOS1-ctios Trace: [call.5000.35288332] CallConnection(88000180.1) found DeviceID(2135) AgentID(253). 12:44:27:982 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:44:27:982 CTIOS1-ctios Trace: Added CallConnection(88000180.1). 12:44:27:982 CTIOS1-ctios Trace: [call.5000.35288332]::CreateCallConnection(): CallConnection(88000180.1) created successfully. 12:44:27:982 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288332.2135]:eCallBeginEvent 12:44:27:982 CTIOS1-ctios Trace: [call.5000.35288332.2135] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2135), Button Mask(0x683f0001) 12:44:27:982 CTIOS1-ctios Trace: [call.5000.35288332.2135] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:44:27:982 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288332.2135]:eButtonEnablementMaskChange,Msk(683f0001) 12:44:27:982 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288332.2135]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:44:27:987 CTIOS1-ctios Trace: >>CG:[agent.5000.253]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5099 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2135 AGID:253 AGInstr:2135 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.253 AGAvailStatus:0) 12:44:27:987 CTIOS1-ctios Trace: [agent.5000.253] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:27:987 CTIOS1-ctios Trace: >>CG:[call.5000.35288332]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288332 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288332 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000180 NewConnDevID:88000180 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288332 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519867))) 12:44:27:987 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][agent.5000.253]:eAgentStateEvent(eTalking),Msk(0) 12:44:27:987 CTIOS1-ctios Trace: >>CG:[call.5000.35288332]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288332 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2135 CallngDevID:88000180 CalldDevID:2135 LstRedirDevID:(null) AnsDevID:2135 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288332 Trnk#:0 TrnkGrp#:0) 12:44:27:987 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288332.2135]:eCallDataUpdateEvent,Msk(683f0001) 12:44:27:987 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(88000180.1). 12:44:27:987 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(88000180.1). 12:44:27:987 CTIOS1-ctios Trace: [call.5000.35288332.88000180] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000180), Button Mask(0xbf01a6) 12:44:27:987 CTIOS1-ctios Trace: [call.5000.35288332.2135] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2135), Button Mask(0x68bf01a6) 12:44:27:987 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288332.2135]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:44:27:987 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288332.2135]:eCallEstablishedEvent,Msk(68bf01a6) 12:44:28:045 CTIOS1-ctios Trace: ->RCV[BANCOMER20-3116-3784 a=253][call.5000.35288332.2135]:eSetCallDataRequest 12:44:28:051 CTIOS1-ctios Trace: >>CG:[call.5000.35288332]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288332 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288332 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000180 NewConnDevID:88000180 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288332 ecc:(...)) 12:44:28:051 CTIOS1-ctios Trace: >>CG:[call.5000.35288332.2135]:eSetCallDataConf(UniqObjID:call.5000.35288332.2135 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER20-3116-3784) 12:44:28:051 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288332.2135]:eCallDataUpdateEvent,Msk(68bf01a6) 12:44:28:527 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0) for device 4105. 12:44:28:528 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0) for device 4105. 12:44:28:530 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0) for device 4105. 12:44:28:530 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0) for device 4105. 12:44:28:533 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0) for device 2135. 12:44:28:535 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0) for device 2135. 12:44:30:876 CTIOS1-ctios Trace: >>CG:[call.5000.35288323]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288323 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:3 LineTyp:7 SGPri:0 MonID:0 ConnDevID:11927 CallngDevID:2000 CalldDevID:911927 LstRedirDevID:(null) AnsDevID:11927 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288323 Trnk#:0 TrnkGrp#:0) 12:44:30:876 CTIOS1-ctios Trace: [call.5000.35288323] Found CallConnection(2000.0). 12:44:30:876 CTIOS1-ctios Trace: [call.5000.35288323.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf01a6) 12:44:30:876 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:44:30:876 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:44:30:877 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288323.2000]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:44:30:877 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:44:30:877 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:44:30:877 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288323.2000]:eCallEstablishedEvent,Msk(68bf01a6) 12:44:30:897 CTIOS1-ctios Trace: ->RCV[BANCOMER29-3684-4108 a=210][call.5000.35288323.2000]:eSetCallDataRequest 12:44:30:902 CTIOS1-ctios Trace: >>CG:[call.5000.35288323]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288323 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288323 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2000 NewConnDevID:2000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288323) 12:44:30:902 CTIOS1-ctios Trace: >>CG:[call.5000.35288323.2000]:eSetCallDataConf(UniqObjID:call.5000.35288323.2000 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER29-3684-4108) 12:44:30:902 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288323.2000]:eCallDataUpdateEvent,Msk(68bf01a6) 12:44:33:959 CTIOS1-ctios Trace: [call.5000.35288293] Found CallConnection(4009.0) for device 4009. 12:44:33:960 CTIOS1-ctios Trace: [call.5000.35288293] Found CallConnection(4009.0) for device 4009. 12:44:33:993 CTIOS1-ctios Trace: >>CG:[call.5000.35288293]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288293 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4009 RelDevID:4009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288293) 12:44:33:993 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:33:993 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:44:33:994 CTIOS1-ctios Trace: >>CG:[call.5000.35288293]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288293 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6188132022 RelDevID:6188132022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288293) 12:44:33:994 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:44:33:994 CTIOS1-ctios Trace: >>CG:[call.5000.35288293]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288293 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:6188132022 MsgID:eCallClearedEvent DvrKey:call.5000.35288293) 12:44:33:995 CTIOS1-ctios Trace: >>CG:[call.5000.35288293]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288293 ConnDevIDTyp:1 ConnDevID:6188132022 MsgID:eCallEndEvent DvrKey:call.5000.35288293) 12:44:33:995 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:44:33:996 CTIOS1-ctios Trace: Removed CallConnection(6188132022.1). 12:44:33:996 CTIOS1-ctios Trace: Removed CallConnection(4009.0). 12:44:33:996 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288293 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:44:33:996 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:1) 12:44:33:996 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:44:33:996 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x303f0001) 12:44:35:092 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0) for device 2045. 12:44:35:094 CTIOS1-ctios Trace: [call.5000.35288296] Found CallConnection(2045.0) for device 2045. 12:44:35:095 CTIOS1-ctios Trace: >>CG:[call.5000.35288296]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288296 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2045 RelDevID:2045 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288296) 12:44:35:095 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:35:095 CTIOS1-ctios Trace: >>CG:[call.5000.35288296]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288296 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000177 RelDevID:88000177 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288296) 12:44:35:095 CTIOS1-ctios Trace: >>CG:[call.5000.35288296]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288296 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000177 MsgID:eCallClearedEvent DvrKey:call.5000.35288296) 12:44:35:095 CTIOS1-ctios Trace: >>CG:[call.5000.35288296]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288296 ConnDevIDTyp:1 ConnDevID:88000177 MsgID:eCallEndEvent DvrKey:call.5000.35288296) 12:44:35:095 CTIOS1-ctios Trace: Removed CallConnection(88000177.1). 12:44:35:095 CTIOS1-ctios Trace: Removed CallConnection(2045.0). 12:44:35:095 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288296 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:44:35:095 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:0) 12:44:35:096 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:44:37:691 CTIOS1-ctios Trace: >>CG:[call.5000.35288260]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288260 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288260 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3331451591 NewConnDevID:3331451591 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288260 ecc:(...)) 12:44:37:691 CTIOS1-ctios Trace: >>CG:[call.5000.35288260]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288260 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4009.4010.2 CallngDevID:3331451591 CalldDevID:4009 LstRedirDevID:(null) AnsDevID:4009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288260 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:4009.4010.2) 12:44:37:691 CTIOS1-ctios Trace: [call.5000.35288260] Found CallConnection(3331451591.1). 12:44:37:692 CTIOS1-ctios Trace: [call.5000.35288260] Found CallConnection(4009.0). 12:44:37:692 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:44:37:692 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x10bf01a6) 12:44:37:692 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:44:37:692 CTIOS1-ctios Trace: [call.5000.35288260.3331451591] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3331451591), Button Mask(0xbf01a6) 12:44:37:696 CTIOS1-ctios Trace: [call.5000.35288260] Found CallConnection(4009.4010.2.0) for device 4009. 12:44:37:697 CTIOS1-ctios Trace: [call.5000.35288260] Found CallConnection(4009.4010.2.0) for device 4009. 12:44:40:891 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2096 ANI:3338343118 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1430 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1430 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1808) 12:44:40:894 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:44:40:894 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:40:987 CTIOS1-ctios Trace: >>CG:[call.5000.35288339]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288339 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3338343118 DNIS:2096 Dialed#:3009 ConnDevID:3338343118 RCallKeyDay:151064 RCallKeyCID:1430 MsgID:eCallBeginEvent DvrKey:call.5000.35288339 ecc:(...) ICMEntUniqID:icm.151064.1430 RCallKeySeq#:2) 12:44:40:988 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288339 12:44:40:988 CTIOS1-ctios Trace: >>CG:[call.5000.35288339]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288339 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3338343118 AlrtgDevID:(null) CallngDevID:3338343118 CalldDevID:2096 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288339 Trnk#:0 TrnkGrp#:0) 12:44:40:988 CTIOS1-ctios Trace: [call.5000.35288339]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3338343118. 12:44:40:988 CTIOS1-ctios Trace: CallConnection(3338343118.1) created AgentObject (Device) for DeviceID(3338343118). 12:44:40:988 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:44:40:988 CTIOS1-ctios Trace: Added CallConnection(3338343118.1). 12:44:40:988 CTIOS1-ctios Trace: [call.5000.35288339]::CreateCallConnection(): CallConnection(3338343118.1) created successfully. 12:44:40:989 CTIOS1-ctios Trace: >>CG:[call.5000.35288339]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288339 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3338343118 AlrtgDevID:2096 CallngDevID:3338343118 CalldDevID:2096 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288339 Trnk#:0 TrnkGrp#:0) 12:44:40:989 CTIOS1-ctios Trace: [call.5000.35288339] Found CallConnection(3338343118.1) for device 3338343118. 12:44:40:989 CTIOS1-ctios Trace: [call.5000.35288339]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2096. 12:44:40:989 CTIOS1-ctios Trace: [call.5000.35288339] CallConnection(3338343118.1) found DeviceID(2096) AgentID(238). 12:44:40:989 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:44:40:989 CTIOS1-ctios Trace: Added CallConnection(3338343118.1). 12:44:40:989 CTIOS1-ctios Trace: [call.5000.35288339]::CreateCallConnection(): CallConnection(3338343118.1) created successfully. 12:44:40:989 CTIOS1-ctios Trace: [call.5000.35288339.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x203f0001) 12:44:40:989 CTIOS1-ctios Trace: [call.5000.35288339.2096] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:44:41:067 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:44:41:067 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:41:067 CTIOS1-ctios Trace: >>CG:[call.5000.35288339]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288339 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288339 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3338343118 NewConnDevID:3338343118 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288339 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519880))) 12:44:41:068 CTIOS1-ctios Trace: >>CG:[call.5000.35288339]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288339 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:3338343118 CalldDevID:2096 LstRedirDevID:(null) AnsDevID:2096 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288339 Trnk#:0 TrnkGrp#:0) 12:44:41:068 CTIOS1-ctios Trace: [call.5000.35288339] Found CallConnection(3338343118.1). 12:44:41:068 CTIOS1-ctios Trace: [call.5000.35288339] Found CallConnection(3338343118.1). 12:44:41:068 CTIOS1-ctios Trace: [call.5000.35288339.3338343118] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3338343118), Button Mask(0xbf01a6) 12:44:41:068 CTIOS1-ctios Trace: [call.5000.35288339.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf01a6) 12:44:41:083 CTIOS1-ctios Trace: [call.5000.35288339] Found CallConnection(2096.0) for device 2096. 12:44:41:084 CTIOS1-ctios Trace: [call.5000.35288339] Found CallConnection(2096.0) for device 2096. 12:44:41:086 CTIOS1-ctios Trace: >>CG:[call.5000.35288339]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288339 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288339 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3338343118 NewConnDevID:3338343118 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288339 ecc:(...)) 12:44:47:074 CTIOS1-ctios Trace: [call.5000.35288239] Found CallConnection(2126.0) for device 2126. 12:44:47:075 CTIOS1-ctios Trace: [call.5000.35288239] Found CallConnection(2126.0) for device 2126. 12:44:47:078 CTIOS1-ctios Trace: >>CG:[call.5000.35288239]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288239 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2126 RelDevID:2126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288239) 12:44:47:078 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:44:47:078 CTIOS1-ctios Trace: >>CG:[call.5000.35288239]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288239 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6865771051 RelDevID:6865771051 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288239) 12:44:47:078 CTIOS1-ctios Trace: >>CG:[call.5000.35288239]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288239 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:6865771051 MsgID:eCallClearedEvent DvrKey:call.5000.35288239) 12:44:47:078 CTIOS1-ctios Trace: >>CG:[call.5000.35288239]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288239 ConnDevIDTyp:1 ConnDevID:6865771051 MsgID:eCallEndEvent DvrKey:call.5000.35288239) 12:44:47:078 CTIOS1-ctios Trace: Removed CallConnection(6865771051.1). 12:44:47:078 CTIOS1-ctios Trace: Removed CallConnection(2126.0). 12:44:47:078 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288239 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:44:47:079 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:1) 12:44:47:079 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:44:47:080 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288239.2126]:eCallConnectionClearedEvent,Msk(3c0000) 12:44:47:080 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288239.2126]:eCallConnectionClearedEvent,Msk(3c0000) 12:44:47:080 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288239.2126]:eCallClearedEvent,Msk(3c0000) 12:44:47:080 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288239.2126]:eCallEndEvent 12:44:47:080 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:44:58:791 CTIOS1-ctios Trace: ->RCV[BANCOMER41-2344-3928 a=229][agent.5000.229]:eSetAgentStateRequest(eAvailable) 12:44:58:797 CTIOS1-ctios Trace: >>CG:[agent.5000.229]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5075 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2051 AGID:229 AGInstr:2051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.229 AGAvailStatus:1) 12:44:58:797 CTIOS1-ctios Trace: [agent.5000.229] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:44:58:798 CTIOS1-ctios Trace: <-SND[BANCOMER41-2344-3928][agent.5000.229]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:44:58:798 CTIOS1-ctios Trace: >>CG:[agent.5000.229]:eSetAgentStateConf(UniqObjID:agent.5000.229 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER41-2344-3928) 12:44:58:798 CTIOS1-ctios Trace: <-SND[BANCOMER41-2344-3928][agent.5000.229]:eSetAgentStateConf 12:45:00:324 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2204 ANI:4444999600 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1433 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1433 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1811) 12:45:00:324 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][]:eAgentPrecallEvent 12:45:00:329 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:45:00:329 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:00:330 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eReserved),Msk(0) 12:45:00:400 CTIOS1-ctios Trace: >>CG:[call.5000.35288342]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288342 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4444999600 DNIS:2204 Dialed#:3009 ConnDevID:4444999600 RCallKeyDay:151064 RCallKeyCID:1433 MsgID:eCallBeginEvent DvrKey:call.5000.35288342 ecc:(...) ICMEntUniqID:icm.151064.1433 RCallKeySeq#:2) 12:45:00:400 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288342 12:45:00:400 CTIOS1-ctios Trace: >>CG:[call.5000.35288342]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288342 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4444999600 AlrtgDevID:(null) CallngDevID:4444999600 CalldDevID:2204 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288342 Trnk#:0 TrnkGrp#:0) 12:45:00:400 CTIOS1-ctios Trace: [call.5000.35288342]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4444999600. 12:45:00:400 CTIOS1-ctios Trace: CallConnection(4444999600.1) created AgentObject (Device) for DeviceID(4444999600). 12:45:00:401 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:45:00:401 CTIOS1-ctios Trace: Added CallConnection(4444999600.1). 12:45:00:401 CTIOS1-ctios Trace: [call.5000.35288342]::CreateCallConnection(): CallConnection(4444999600.1) created successfully. 12:45:00:401 CTIOS1-ctios Trace: >>CG:[call.5000.35288342]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288342 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4444999600 AlrtgDevID:2204 CallngDevID:4444999600 CalldDevID:2204 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288342 Trnk#:0 TrnkGrp#:0) 12:45:00:401 CTIOS1-ctios Trace: [call.5000.35288342] Found CallConnection(4444999600.1) for device 4444999600. 12:45:00:401 CTIOS1-ctios Trace: [call.5000.35288342]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2204. 12:45:00:401 CTIOS1-ctios Trace: [call.5000.35288342] CallConnection(4444999600.1) found DeviceID(2204) AgentID(282). 12:45:00:401 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:45:00:401 CTIOS1-ctios Trace: Added CallConnection(4444999600.1). 12:45:00:401 CTIOS1-ctios Trace: [call.5000.35288342]::CreateCallConnection(): CallConnection(4444999600.1) created successfully. 12:45:00:401 CTIOS1-ctios Trace: [call.5000.35288342.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683f0001) 12:45:00:402 CTIOS1-ctios Trace: [call.5000.35288342.2204] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:45:00:402 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288342.2204]:eCallBeginEvent 12:45:00:402 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288342.2204]:eButtonEnablementMaskChange,Msk(683f0001) 12:45:00:402 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288342.2204]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:45:00:405 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:45:00:405 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:00:405 CTIOS1-ctios Trace: >>CG:[call.5000.35288342]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288342 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288342 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4444999600 NewConnDevID:4444999600 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288342 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519899))) 12:45:00:406 CTIOS1-ctios Trace: >>CG:[call.5000.35288342]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288342 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2204 CallngDevID:4444999600 CalldDevID:2204 LstRedirDevID:(null) AnsDevID:2204 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288342 Trnk#:0 TrnkGrp#:0) 12:45:00:406 CTIOS1-ctios Trace: [call.5000.35288342] Found CallConnection(4444999600.1). 12:45:00:406 CTIOS1-ctios Trace: [call.5000.35288342] Found CallConnection(4444999600.1). 12:45:00:406 CTIOS1-ctios Trace: [call.5000.35288342.4444999600] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4444999600), Button Mask(0xbf01a6) 12:45:00:406 CTIOS1-ctios Trace: [call.5000.35288342.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x68bf01a6) 12:45:00:406 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eTalking),Msk(0) 12:45:00:406 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288342.2204]:eCallDataUpdateEvent,Msk(683f0001) 12:45:00:406 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288342.2204]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:45:00:406 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288342.2204]:eCallEstablishedEvent,Msk(68bf01a6) 12:45:00:468 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.35288342.2204]:eSetCallDataRequest 12:45:00:474 CTIOS1-ctios Trace: >>CG:[call.5000.35288342]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288342 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288342 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4444999600 NewConnDevID:4444999600 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288342 ecc:(...)) 12:45:00:475 CTIOS1-ctios Trace: >>CG:[call.5000.35288342.2204]:eSetCallDataConf(UniqObjID:call.5000.35288342.2204 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER43-4084-3052) 12:45:00:475 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288342.2204]:eCallDataUpdateEvent,Msk(68bf01a6) 12:45:00:945 CTIOS1-ctios Trace: [call.5000.35288342] Found CallConnection(2204.0) for device 2204. 12:45:00:948 CTIOS1-ctios Trace: [call.5000.35288342] Found CallConnection(2204.0) for device 2204. 12:45:09:512 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0) for device 2150. 12:45:09:513 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0) for device 2150. 12:45:09:524 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287874 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:2150.2152.3 HldgDevID:2150 MsgID:eCallHeldEvent DvrKey:call.5000.35287874 HldgDevIDFull:2150.2152.3) 12:45:09:524 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0). 12:45:09:524 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:45:09:524 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:45:09:544 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:45:09:544 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:09:544 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288098 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2150 RetrvDevID:2150 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288098) 12:45:09:544 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0). 12:45:09:544 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:45:09:544 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:45:09:544 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:45:09:548 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:45:09:691 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:45:10:807 CTIOS1-ctios Trace: [call.5000.35288223] Found CallConnection(2018.0) for device 2018. 12:45:10:808 CTIOS1-ctios Trace: [call.5000.35288223] Found CallConnection(2018.0) for device 2018. 12:45:10:808 CTIOS1-ctios Trace: [call.5000.35288223] Found CallConnection(2018.0) for device 2018. 12:45:10:809 CTIOS1-ctios Trace: [call.5000.35288223] Found CallConnection(2018.0) for device 2018. 12:45:10:817 CTIOS1-ctios Trace: >>CG:[call.5000.35286778]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:180 SGID:5055 PriDevIDTyp:0 PriCID:35286778 NumParties:4 SecDevIDTyp:0 SecCID:35288223 CtrlrDevTyp:0 AddedPtyDevTyp:0 LineHdl:65535 LineTyp:0 SGPri:0 MonID:0 PriDevID:2018 SecDevID:2018 CtrlrDevID:2018 AddedPtyDevID:94876 MsgID:eCallConferencedEvent DvrKey:call.5000.35286778ConnectedParty[1]:(ConnPtyCID:35288223 ConnPtyDevIDTyp:1 ConnPtyDevID:88000140) ConnectedParty[2]:(ConnPtyCID:35288223 ConnPtyDevIDTyp:0 ConnPtyDevID:2018) ConnectedParty[3]:(ConnPtyCID:35288223 ConnPtyDevIDTyp:1 ConnPtyDevID:94876) ConnectedParty[4]:(ConnPtyCID:35288223 ConnPtyDevIDTyp:1 ConnPtyDevID:94876)) 12:45:10:817 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:180 SGID:5055 PriDevIDTyp:0 PriCID:35286778 NumParties:4 SecDevIDTyp:0 SecCID:35288223 CtrlrDevTyp:0 AddedPtyDevTyp:0 LineHdl:65535 LineTyp:0 SGPri:0 MonID:0 PriDevID:2018 SecDevID:2018 CtrlrDevID:2018 AddedPtyDevID:94876 MsgID:eCallConferencedEvent DvrKey:call.5000.35288223ConnectedParty[1]:(ConnPtyCID:35288223 ConnPtyDevIDTyp:1 ConnPtyDevID:88000140) ConnectedParty[2]:(ConnPtyCID:35288223 ConnPtyDevIDTyp:0 ConnPtyDevID:2018) ConnectedParty[3]:(ConnPtyCID:35288223 ConnPtyDevIDTyp:1 ConnPtyDevID:94876) ConnectedParty[4]:(ConnPtyCID:35288223 ConnPtyDevIDTyp:1 ConnPtyDevID:94876)) 12:45:10:817 CTIOS1-ctios Trace: [call.5000.35288223] Found Device [2018] on both [call.5000.35288223] and [call.5000.35286778]. 12:45:10:817 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0). 12:45:10:817 CTIOS1-ctios Trace: [call.5000.35286778.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf01a6) 12:45:10:818 CTIOS1-ctios Trace: [call.5000.35288223.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf01a6) 12:45:10:818 CTIOS1-ctios Trace: [call.5000.35286778] Found CallConnection(2018.0). 12:45:10:818 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:45:10:818 CTIOS1-ctios Trace: Added CallConnection(88000140.1). 12:45:10:818 CTIOS1-ctios Trace: [call.5000.35288223] Moved CallConnection[88000140.1] from [call.5000.35286778] to [call.5000.35288223]. 12:45:10:818 CTIOS1-ctios Trace: [call.5000.35288223.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf01a6) 12:45:10:818 CTIOS1-ctios Trace: [call.5000.35288223.88000140] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000140), Button Mask(0xbf01a6) 12:45:10:818 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288223 CallTyp:15 ConnDevIDTyp:1 NewConnCID:35288223 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000140 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288223) 12:45:10:818 CTIOS1-ctios Trace: >>CG:[call.5000.35286778]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35286778 ConnDevIDTyp:1 ConnDevID:88000140 MsgID:eCallEndEvent DvrKey:call.5000.35286778) 12:45:10:818 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288223 CallTyp:15 ConnDevIDTyp:0 NewConnCID:35288223 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:2018 RCallKeyDay:151064 RCallKeyCID:1144 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288223 ecc:(...) ICMEntUniqID:icm.151064.1144 RCallKeySeq#:5) 12:45:10:818 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:45:10:818 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35286778 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:45:10:818 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:45:10:818 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:10:818 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:13:859 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0) for device 4036. 12:45:13:860 CTIOS1-ctios Trace: [call.5000.35287992] Found CallConnection(4036.4037.2.0) for device 4036. 12:45:13:863 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287992 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4036.4037.2 RelDevID:4036 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287992 RelDevIDFull:4036.4037.2) 12:45:13:863 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:13:863 CTIOS1-ctios Trace: [call.5000.35288207.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf000a) 12:45:13:863 CTIOS1-ctios Trace: Removed CallConnection(4036.4037.2.0). 12:45:13:863 CTIOS1-ctios Trace: [call.5000.35288207.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf000a) 12:45:13:863 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287992 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4777713732 RelDevID:4777713732 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287992) 12:45:13:863 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287992 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4777713732 MsgID:eCallClearedEvent DvrKey:call.5000.35287992) 12:45:13:863 CTIOS1-ctios Trace: >>CG:[call.5000.35287992]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287992 ConnDevIDTyp:1 ConnDevID:4777713732 MsgID:eCallEndEvent DvrKey:call.5000.35287992) 12:45:13:863 CTIOS1-ctios Trace: Removed CallConnection(4777713732.1). 12:45:13:863 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287992 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:45:13:863 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:13:863 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35287992.4036]:eCallEndEvent 12:45:13:863 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:14:781 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:45:14:781 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:14:781 CTIOS1-ctios Trace: >>CG:[call.5000.35288207]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288207 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4036 RetrvDevID:4036 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288207) 12:45:14:781 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(4036.0). 12:45:14:782 CTIOS1-ctios Trace: [call.5000.35288207.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf01a6) 12:45:14:782 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:45:14:782 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:45:14:782 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eCallRetrievedEvent,Msk(68bf01a6) 12:45:14:787 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(4036.0) for device 4036. 12:45:14:788 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(4036.0) for device 4036. 12:45:14:799 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35288207.4036]:eSetCallDataRequest 12:45:14:804 CTIOS1-ctios Trace: >>CG:[call.5000.35288207.4036]:eSetCallDataConf(UniqObjID:call.5000.35288207.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:45:17:203 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:45:17:204 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:45:17:214 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:45:17:215 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:17:215 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4021 HldgDevID:4021 MsgID:eCallHeldEvent DvrKey:call.5000.35288143) 12:45:17:215 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0). 12:45:17:215 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:45:17:579 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:45:17:580 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:45:17:585 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:45:17:586 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:45:17:593 CTIOS1-ctios Trace: >>CG:[call.5000.16788680]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788680 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788680 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4075 NewConnDevID:4075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788680 ecc:(...)) 12:45:17:594 CTIOS1-ctios Trace: >>CG:[call.5000.16788680]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788680 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2090 CallngDevID:4075 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:2090 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788680 Trnk#:0 TrnkGrp#:0) 12:45:17:594 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0). 12:45:17:594 CTIOS1-ctios Trace: [call.5000.16788680.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:45:17:594 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:45:17:594 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:45:17:594 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:45:17:594 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:17:595 CTIOS1-ctios Trace: >>CG:[call.5000.16788680]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:16788680 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4075 HldgDevID:4075 MsgID:eCallHeldEvent DvrKey:call.5000.16788680) 12:45:17:595 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0). 12:45:17:595 CTIOS1-ctios Trace: [call.5000.16788680.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:45:17:595 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:45:17:595 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eCallDataUpdateEvent,Msk(683c1840) 12:45:17:595 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:45:17:595 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:45:17:595 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:45:17:595 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eCallEstablishedEvent,Msk(683c1840) 12:45:17:595 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eHold),Msk(0) 12:45:17:595 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:45:17:595 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:45:17:595 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]: eCallHeldEvent,Msk(683c0008) 12:45:17:618 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:45:17:618 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:17:618 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288046 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4075 RetrvDevID:4075 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288046) 12:45:17:618 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eTalking),Msk(0) 12:45:17:618 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0). 12:45:17:618 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1800) 12:45:17:618 CTIOS1-ctios Trace: [call.5000.16788680.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1800) 12:45:17:618 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eButtonEnablementMaskChange,Msk(683c1800) 12:45:17:618 CTIOS1-ctios Trace: [call.5000.16788680.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1800) 12:45:17:618 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eButtonEnablementMaskChange,Msk(683c1800) 12:45:17:618 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eButtonEnablementMaskChange,Msk(683c1800) 12:45:17:618 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eCallRetrievedEvent,Msk(683c1800) 12:45:17:626 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.16788680.4075]:eSetCallDataRequest 12:45:17:629 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0) for device 4075. 12:45:17:629 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0) for device 4075. 12:45:17:631 CTIOS1-ctios Trace: >>CG:[call.5000.16788680.4075]:eSetCallDataConf(UniqObjID:call.5000.16788680.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:45:17:654 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.35288046.4075]:eSetCallDataRequest 12:45:17:659 CTIOS1-ctios Trace: >>CG:[call.5000.35288046.4075]:eSetCallDataConf(UniqObjID:call.5000.35288046.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:45:18:321 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:45:18:532 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:45:19:488 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2207 ANI:36415 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1434 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1434 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1812) 12:45:19:488 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][]:eAgentPrecallEvent 12:45:19:492 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:0) 12:45:19:492 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:19:493 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eReserved),Msk(0) 12:45:19:631 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0) for device 4105. 12:45:19:632 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0) for device 4105. 12:45:19:635 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0) for device 2135. 12:45:19:636 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0) for device 2135. 12:45:19:647 CTIOS1-ctios Trace: >>CG:[call.5000.16788681]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788681 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788681 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4105 NewConnDevID:4105 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788681 ecc:(...)) 12:45:19:648 CTIOS1-ctios Trace: >>CG:[call.5000.16788681]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788681 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2135 CallngDevID:4105 CalldDevID:3009 LstRedirDevID:(null) AnsDevID:2135 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788681 Trnk#:0 TrnkGrp#:0) 12:45:19:648 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0). 12:45:19:648 CTIOS1-ctios Trace: [call.5000.16788681.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1a40) 12:45:19:648 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bc000a) 12:45:19:648 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1a40) 12:45:19:648 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bc000a) 12:45:19:648 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1a40) 12:45:19:648 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:45:19:649 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:19:649 CTIOS1-ctios Trace: >>CG:[call.5000.16788681]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:16788681 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4105 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.16788681) 12:45:19:649 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0). 12:45:19:649 CTIOS1-ctios Trace: [call.5000.16788681.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c0008) 12:45:19:649 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bc000a) 12:45:19:649 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c0008) 12:45:19:743 CTIOS1-ctios Trace: >>CG:[call.5000.35288354]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288354 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:36415 DNIS:2207 Dialed#:3009 ConnDevID:36415 RCallKeyDay:151064 RCallKeyCID:1434 MsgID:eCallBeginEvent DvrKey:call.5000.35288354 ecc:(...) ICMEntUniqID:icm.151064.1434 RCallKeySeq#:2) 12:45:19:743 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288354 12:45:19:743 CTIOS1-ctios Trace: >>CG:[call.5000.35288354]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288354 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:36415 AlrtgDevID:(null) CallngDevID:36415 CalldDevID:2207 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288354 Trnk#:0 TrnkGrp#:0) 12:45:19:743 CTIOS1-ctios Trace: [call.5000.35288354]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 36415. 12:45:19:743 CTIOS1-ctios Trace: CallConnection(36415.1) created AgentObject (Device) for DeviceID(36415). 12:45:19:743 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:45:19:743 CTIOS1-ctios Trace: Added CallConnection(36415.1). 12:45:19:743 CTIOS1-ctios Trace: [call.5000.35288354]::CreateCallConnection(): CallConnection(36415.1) created successfully. 12:45:19:743 CTIOS1-ctios Trace: >>CG:[call.5000.35288354]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288354 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:36415 AlrtgDevID:2207 CallngDevID:36415 CalldDevID:2207 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288354 Trnk#:0 TrnkGrp#:0) 12:45:19:743 CTIOS1-ctios Trace: [call.5000.35288354] Found CallConnection(36415.1) for device 36415. 12:45:19:743 CTIOS1-ctios Trace: [call.5000.35288354]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2207. 12:45:19:743 CTIOS1-ctios Trace: [call.5000.35288354] CallConnection(36415.1) found DeviceID(2207) AgentID(344). 12:45:19:743 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:45:19:744 CTIOS1-ctios Trace: Added CallConnection(36415.1). 12:45:19:744 CTIOS1-ctios Trace: [call.5000.35288354]::CreateCallConnection(): CallConnection(36415.1) created successfully. 12:45:19:744 CTIOS1-ctios Trace: [call.5000.35288354.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x683f0001) 12:45:19:744 CTIOS1-ctios Trace: [call.5000.35288354.2207] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:45:19:744 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288354.2207]:eCallBeginEvent 12:45:19:744 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288354.2207]:eButtonEnablementMaskChange,Msk(683f0001) 12:45:19:744 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288354.2207]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:45:19:749 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:0) 12:45:19:749 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:19:749 CTIOS1-ctios Trace: >>CG:[call.5000.35288354]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288354 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288354 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:36415 NewConnDevID:36415 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288354 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519919))) 12:45:19:750 CTIOS1-ctios Trace: >>CG:[call.5000.35288354]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288354 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2207 CallngDevID:36415 CalldDevID:2207 LstRedirDevID:(null) AnsDevID:2207 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288354 Trnk#:0 TrnkGrp#:0) 12:45:19:750 CTIOS1-ctios Trace: [call.5000.35288354] Found CallConnection(36415.1). 12:45:19:750 CTIOS1-ctios Trace: [call.5000.35288354] Found CallConnection(36415.1). 12:45:19:750 CTIOS1-ctios Trace: [call.5000.35288354.36415] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(36415), Button Mask(0xbf01a6) 12:45:19:750 CTIOS1-ctios Trace: [call.5000.35288354.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x68bf01a6) 12:45:19:750 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eTalking),Msk(0) 12:45:19:750 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288354.2207]:eCallDataUpdateEvent,Msk(683f0001) 12:45:19:750 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288354.2207]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:45:19:750 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288354.2207]:eCallEstablishedEvent,Msk(68bf01a6) 12:45:19:812 CTIOS1-ctios Trace: ->RCV[BANCOMER23-3700-3960 a=344][call.5000.35288354.2207]:eSetCallDataRequest 12:45:19:818 CTIOS1-ctios Trace: >>CG:[call.5000.35288354]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288354 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288354 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:36415 NewConnDevID:36415 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288354 ecc:(...)) 12:45:19:819 CTIOS1-ctios Trace: >>CG:[call.5000.35288354.2207]:eSetCallDataConf(UniqObjID:call.5000.35288354.2207 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER23-3700-3960) 12:45:19:819 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288354.2207]:eCallDataUpdateEvent,Msk(68bf01a6) 12:45:19:829 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:45:19:829 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:19:829 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288279 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4105 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288279) 12:45:19:829 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0). 12:45:19:829 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1800) 12:45:19:829 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bc000a) 12:45:19:829 CTIOS1-ctios Trace: [call.5000.16788681.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1800) 12:45:19:829 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bc000a) 12:45:19:829 CTIOS1-ctios Trace: [call.5000.16788681.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1800) 12:45:19:833 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0) for device 4105. 12:45:19:834 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0) for device 4105. 12:45:20:383 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0) for device 2135. 12:45:20:473 CTIOS1-ctios Trace: [call.5000.35288354] Found CallConnection(2207.0) for device 2207. 12:45:20:479 CTIOS1-ctios Trace: [call.5000.35288354] Found CallConnection(2207.0) for device 2207. 12:45:20:574 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0) for device 2135. 12:45:20:791 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:45:20:791 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:20:791 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4021 RetrvDevID:4021 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288143) 12:45:20:791 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0). 12:45:20:791 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:45:20:797 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:45:20:797 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:45:24:042 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0) for device 4075. 12:45:24:042 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0) for device 4075. 12:45:24:052 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:45:24:052 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:24:052 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288046 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4075 HldgDevID:4075 MsgID:eCallHeldEvent DvrKey:call.5000.35288046) 12:45:24:052 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eHold),Msk(0) 12:45:24:052 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0). 12:45:24:052 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:45:24:052 CTIOS1-ctios Trace: [call.5000.16788680.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:45:24:052 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:45:24:052 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:45:24:052 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]: eCallHeldEvent,Msk(683c0008) 12:45:24:215 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:45:24:216 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:45:24:226 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:45:24:226 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:24:226 CTIOS1-ctios Trace: >>CG:[call.5000.16788680]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788680 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4075 RetrvDevID:4075 MsgID:eCallRetrievedEvent DvrKey:call.5000.16788680) 12:45:24:226 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0). 12:45:24:226 CTIOS1-ctios Trace: [call.5000.16788680.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:45:24:227 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:45:24:227 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:45:24:227 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eTalking),Msk(0) 12:45:24:227 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:45:24:227 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:45:24:227 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:45:24:227 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eCallRetrievedEvent,Msk(683c1840) 12:45:24:253 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.16788680.4075]:eSetCallDataRequest 12:45:24:257 CTIOS1-ctios Trace: >>CG:[call.5000.16788680.4075]:eSetCallDataConf(UniqObjID:call.5000.16788680.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:45:24:944 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:45:24:945 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:45:24:952 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:45:24:960 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:45:33:957 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:45:33:958 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:45:33:969 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:45:33:969 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:33:969 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2102 HldgDevID:2102 MsgID:eCallHeldEvent DvrKey:call.5000.35287795) 12:45:33:969 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0). 12:45:33:969 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:45:33:969 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:45:33:969 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eHold),Msk(0) 12:45:33:969 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:33:969 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:33:969 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]: eCallHeldEvent,Msk(68bf000a) 12:45:34:000 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:45:34:000 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:34:000 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2102 RetrvDevID:2102 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287626) 12:45:34:000 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0). 12:45:34:000 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:45:34:000 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:45:34:000 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:45:34:000 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eTalking),Msk(0) 12:45:34:000 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:45:34:000 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:34:000 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:34:001 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eCallRetrievedEvent,Msk(68bf01a6) 12:45:34:212 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:45:34:214 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:45:35:063 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.4040.2.0) for device 4039. 12:45:35:064 CTIOS1-ctios Trace: [call.5000.35287612] Found CallConnection(4039.4040.2.0) for device 4039. 12:45:35:066 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287612 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4039.4040.2 RelDevID:4039 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287612 RelDevIDFull:4039.4040.2) 12:45:35:066 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:35:066 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:45:35:066 CTIOS1-ctios Trace: Removed CallConnection(4039.4040.2.0). 12:45:35:066 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:45:35:066 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287612 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4448140199 RelDevID:4448140199 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287612) 12:45:35:066 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287612 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4448140199 MsgID:eCallClearedEvent DvrKey:call.5000.35287612) 12:45:35:067 CTIOS1-ctios Trace: >>CG:[call.5000.35287612]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287612 ConnDevIDTyp:1 ConnDevID:4448140199 MsgID:eCallEndEvent DvrKey:call.5000.35287612) 12:45:35:067 CTIOS1-ctios Trace: Removed CallConnection(4448140199.1). 12:45:35:067 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287612 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:45:35:067 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:35:067 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35287612.4039]:eCallEndEvent 12:45:35:067 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:35:455 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2297.0) for device 2297. 12:45:35:456 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2297.0) for device 2297. 12:45:35:466 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:0) 12:45:35:466 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:35:466 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288194 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2297 HldgDevID:2297 MsgID:eCallHeldEvent DvrKey:call.5000.35288194) 12:45:35:466 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2297.0). 12:45:35:466 CTIOS1-ctios Trace: [call.5000.35288194.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x20bf000a) 12:45:35:468 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:0) 12:45:35:468 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:35:469 CTIOS1-ctios Trace: >>CG:[call.5000.35288365]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288365 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2297 RCallKeyDay:151064 RCallKeyCID:1409 MsgID:eCallBeginEvent DvrKey:call.5000.35288365 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519575)) ICMEntUniqID:icm.151064.1409 RCallKeySeq#:3) 12:45:35:469 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288365 12:45:35:469 CTIOS1-ctios Trace: >>CG:[call.5000.35288365]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288365 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:170 SGID:5051 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2297 CallngDevID:2297 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288365 COCConnCID:35288194 COCCallConnDevIDTyp:0 COCCallConnDevID:2297) 12:45:35:469 CTIOS1-ctios Trace: [call.5000.35288365] CallConnection(2297.0) found DeviceID(2297) AgentID(334). 12:45:35:469 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:45:35:469 CTIOS1-ctios Trace: Added CallConnection(2297.0). 12:45:35:469 CTIOS1-ctios Trace: [call.5000.35288365]::CreateCallConnection(): CallConnection(2297.0) created successfully. 12:45:35:469 CTIOS1-ctios Trace: [call.5000.35288365.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x203c1000) 12:45:35:469 CTIOS1-ctios Trace: [call.5000.35288194.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x203c1000) 12:45:36:409 CTIOS1-ctios Trace: >>CG:[call.5000.35288365]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288365 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35288365 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2152 ConnDevID:2297 NewConnDevID:2297 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288365 ecc:(...)) 12:45:36:410 CTIOS1-ctios Trace: >>CG:[call.5000.35288365]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288365 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2297 CallngDevID:2297 CalldDevID:2152 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288365) 12:45:36:410 CTIOS1-ctios Trace: [call.5000.35288365] Found CallConnection(2297.0) for device 2297. 12:45:36:410 CTIOS1-ctios Trace: >>CG:[call.5000.35288365]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288365 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:3 FailDevTyp:0 MonID:0 ConnDevID:2297 CalldDevID:(null) FailDevID:2297 MsgID:eCallFailedEvent DvrKey:call.5000.35288365) 12:45:36:410 CTIOS1-ctios Trace: [call.5000.35288365.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x203c1000) 12:45:36:410 CTIOS1-ctios Trace: [call.5000.35288194.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x203c1000) 12:45:36:469 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:45:36:469 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:36:469 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4039 RetrvDevID:4039 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288152) 12:45:36:469 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0). 12:45:36:469 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf01a6) 12:45:36:469 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eTalking),Msk(0) 12:45:36:469 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:45:36:469 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eCallRetrievedEvent,Msk(68bf01a6) 12:45:36:479 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0) for device 4039. 12:45:36:480 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0) for device 4039. 12:45:36:486 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35288152.4039]:eSetCallDataRequest 12:45:36:491 CTIOS1-ctios Trace: >>CG:[call.5000.35288152.4039]:eSetCallDataConf(UniqObjID:call.5000.35288152.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:45:38:227 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0) for device 4105. 12:45:38:228 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0) for device 4105. 12:45:38:242 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:45:38:242 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:38:243 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288279 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4105 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288279) 12:45:38:243 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0). 12:45:38:243 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c0008) 12:45:38:243 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bc000a) 12:45:38:243 CTIOS1-ctios Trace: [call.5000.16788681.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c0008) 12:45:38:417 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0) for device 2135. 12:45:38:418 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0) for device 2135. 12:45:38:428 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:45:38:428 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:38:428 CTIOS1-ctios Trace: >>CG:[call.5000.16788681]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788681 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4105 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.16788681) 12:45:38:428 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0). 12:45:38:428 CTIOS1-ctios Trace: [call.5000.16788681.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1a40) 12:45:38:428 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bc000a) 12:45:38:428 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1a40) 12:45:38:428 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bc000a) 12:45:38:428 CTIOS1-ctios Trace: [call.5000.35288279.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203c1a40) 12:45:38:527 CTIOS1-ctios Trace: [call.5000.35288309] Found CallConnection(2063.0) for device 2063. 12:45:38:530 CTIOS1-ctios Trace: [call.5000.35288309] Found CallConnection(2063.0) for device 2063. 12:45:38:530 CTIOS1-ctios Trace: >>CG:[call.5000.35288309]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288309 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2063 RelDevID:2063 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288309) 12:45:38:530 CTIOS1-ctios Trace: [agent.5000.291] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:38:530 CTIOS1-ctios Trace: >>CG:[call.5000.35288309]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288309 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:014823660018 RelDevID:014823660018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288309) 12:45:38:530 CTIOS1-ctios Trace: >>CG:[call.5000.35288309]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288309 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2063 MsgID:eCallClearedEvent DvrKey:call.5000.35288309) 12:45:38:530 CTIOS1-ctios Trace: >>CG:[call.5000.35288309]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288309 ConnDevIDTyp:0 ConnDevID:2063 MsgID:eCallEndEvent DvrKey:call.5000.35288309) 12:45:38:530 CTIOS1-ctios Trace: Removed CallConnection(2063.0). 12:45:38:531 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288309 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:45:38:531 CTIOS1-ctios Trace: >>CG:[agent.5000.291]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2063 AGID:291 AGInstr:2063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.291 AGAvailStatus:1) 12:45:38:531 CTIOS1-ctios Trace: [agent.5000.291] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:45:38:531 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288309.2063]:eCallConnectionClearedEvent,Msk(3c0000) 12:45:38:531 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288309.2063]:eCallConnectionClearedEvent,Msk(3c0000) 12:45:38:531 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288309.2063]:eCallClearedEvent,Msk(3c0000) 12:45:38:531 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][call.5000.35288309.2063]:eCallEndEvent 12:45:38:531 CTIOS1-ctios Trace: <-SND[BANCOMER58-2892-2180][agent.5000.291]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:45:39:076 CTIOS1-ctios Trace: >>CG:[call.5000.35288365]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288365 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2297 RelDevID:2297 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288365) 12:45:39:076 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:39:076 CTIOS1-ctios Trace: [call.5000.35288194.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x20bf000a) 12:45:39:077 CTIOS1-ctios Trace: >>CG:[call.5000.35288365]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288365 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2297 MsgID:eCallClearedEvent DvrKey:call.5000.35288365) 12:45:39:077 CTIOS1-ctios Trace: >>CG:[call.5000.35288365]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288365 ConnDevIDTyp:0 ConnDevID:2297 MsgID:eCallEndEvent DvrKey:call.5000.35288365) 12:45:39:077 CTIOS1-ctios Trace: [call.5000.35288194.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x20bf000a) 12:45:39:077 CTIOS1-ctios Trace: Removed CallConnection(2297.0). 12:45:39:077 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288365 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:45:39:078 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:0) 12:45:39:078 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:39:129 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0) for device 4105. 12:45:39:131 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0) for device 4105. 12:45:39:134 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0) for device 2135. 12:45:39:142 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0) for device 2135. 12:45:39:562 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0) for device 4105. 12:45:39:562 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0) for device 4105. 12:45:39:572 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0) for device 2135. 12:45:39:573 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0) for device 2135. 12:45:39:634 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288279 NumParties:4 SecDevIDTyp:0 SecCID:16788681 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:6865618472 SecDevID:4105 TfrgDevID:4105 TfrdDevID:2135 MsgID:eCallTransferredEvent DvrKey:call.5000.35288279ConnectedParty[1]:(ConnPtyCID:35288279 ConnPtyDevIDTyp:1 ConnPtyDevID:6865618472) ConnectedParty[2]:(ConnPtyCID:35288279 ConnPtyDevIDTyp:1 ConnPtyDevID:3009) ConnectedParty[3]:(ConnPtyCID:35288279 ConnPtyDevIDTyp:1 ConnPtyDevID:2135) ConnectedParty[4]:(ConnPtyCID:35288279 ConnPtyDevIDTyp:1 ConnPtyDevID:2135)) 12:45:39:634 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0). 12:45:39:634 CTIOS1-ctios Trace: >>CG:[call.5000.16788681]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288279 NumParties:4 SecDevIDTyp:0 SecCID:16788681 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:6865618472 SecDevID:4105 TfrgDevID:4105 TfrdDevID:2135 MsgID:eCallTransferredEvent DvrKey:call.5000.16788681ConnectedParty[1]:(ConnPtyCID:35288279 ConnPtyDevIDTyp:1 ConnPtyDevID:6865618472) ConnectedParty[2]:(ConnPtyCID:35288279 ConnPtyDevIDTyp:1 ConnPtyDevID:3009) ConnectedParty[3]:(ConnPtyCID:35288279 ConnPtyDevIDTyp:1 ConnPtyDevID:2135) ConnectedParty[4]:(ConnPtyCID:35288279 ConnPtyDevIDTyp:1 ConnPtyDevID:2135)) 12:45:39:634 CTIOS1-ctios Trace: [call.5000.16788681]::FindTransferCommonDeviceID Found Transferring Device [4105] on both [call.5000.35288279] and [call.5000.16788681]. 12:45:39:634 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0). 12:45:39:634 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0). 12:45:39:634 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:45:39:634 CTIOS1-ctios Trace: [call.5000.16788681.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x383f0000) 12:45:39:635 CTIOS1-ctios Trace: [call.5000.35288279] Found CallConnection(4105.0). 12:45:39:635 CTIOS1-ctios Trace: Removed CallConnection(4105.0). 12:45:39:635 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:45:39:635 CTIOS1-ctios Trace: [call.5000.16788681] Found CallConnection(4105.0). 12:45:39:635 CTIOS1-ctios Trace: Removed CallConnection(4105.0). 12:45:39:635 CTIOS1-ctios Trace: Added CallConnection(6865618472.1). 12:45:39:635 CTIOS1-ctios Trace: [call.5000.16788681] Moved CallConnection[6865618472.1] from [call.5000.35288279] to [call.5000.16788681]. 12:45:39:635 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288279 ConnDevIDTyp:1 ConnDevID:6865618472 MsgID:eCallEndEvent DvrKey:call.5000.35288279) 12:45:39:635 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288279 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:45:39:635 CTIOS1-ctios Trace: >>CG:[call.5000.16788681]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788681 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35288279 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4105 NewConnDevID:3009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788681) 12:45:39:635 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288279 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35288279 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3009 NewConnDevID:6865618472 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288279) 12:45:39:635 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288279 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35288279 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:6865618472 DNIS:4105 ConnDevID:6865618472 NewConnDevID:6865618472 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288279 ecc:(...)) 12:45:39:636 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:1) 12:45:39:636 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:45:39:636 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x30bf000a) 12:45:39:636 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288279 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288279) 12:45:39:636 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288279 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:2135 RelDevID:2135 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288279) 12:45:39:636 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288279 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:2135 RelDevID:2135 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288279) 12:45:39:636 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288279 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:6865618472 RelDevID:6865618472 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288279) 12:45:39:636 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288279 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35288279) 12:45:39:636 CTIOS1-ctios Trace: >>CG:[call.5000.35288279]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288279 ConnDevIDTyp:1 ConnDevID:6865618472 MsgID:eCallEndEvent DvrKey:call.5000.35288279) 12:45:39:636 CTIOS1-ctios Trace: Removed CallConnection(6865618472.1). 12:45:39:636 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288279 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:45:40:011 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:0) 12:45:40:012 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:40:012 CTIOS1-ctios Trace: >>CG:[call.5000.35288370]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288370 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2297 MsgID:eCallBeginEvent DvrKey:call.5000.35288370 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519939))) 12:45:40:012 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288370 12:45:40:012 CTIOS1-ctios Trace: >>CG:[call.5000.35288370]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288370 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2297 CallngDevID:2297 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288370) 12:45:40:012 CTIOS1-ctios Trace: [call.5000.35288370] CallConnection(2297.0) found DeviceID(2297) AgentID(334). 12:45:40:012 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:45:40:012 CTIOS1-ctios Trace: Added CallConnection(2297.0). 12:45:40:012 CTIOS1-ctios Trace: [call.5000.35288370]::CreateCallConnection(): CallConnection(2297.0) created successfully. 12:45:40:012 CTIOS1-ctios Trace: [call.5000.35288370.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x20bf0002) 12:45:40:012 CTIOS1-ctios Trace: [call.5000.35288194.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x20bf000a) 12:45:40:313 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0) for device 2135. 12:45:40:528 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0) for device 2135. 12:45:40:794 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0) for device 4111. 12:45:40:794 CTIOS1-ctios Trace: [call.5000.35288300] Found CallConnection(4111.4112.2.0) for device 4111. 12:45:40:801 CTIOS1-ctios Trace: >>CG:[call.5000.35288300]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288300 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4111.4112.2 RelDevID:4111 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288300 RelDevIDFull:4111.4112.2) 12:45:40:801 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:40:801 CTIOS1-ctios Trace: [call.5000.35288228.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:45:40:801 CTIOS1-ctios Trace: Removed CallConnection(4111.4112.2.0). 12:45:40:801 CTIOS1-ctios Trace: [call.5000.35288228.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf000a) 12:45:40:801 CTIOS1-ctios Trace: >>CG:[call.5000.35288300]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288300 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288300) 12:45:40:801 CTIOS1-ctios Trace: >>CG:[call.5000.35288300]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288300 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:4126 RelDevID:4126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288300) 12:45:40:802 CTIOS1-ctios Trace: >>CG:[call.5000.35288300]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288300 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4111.4112.2 MsgID:eCallClearedEvent DvrKey:call.5000.35288300) 12:45:40:802 CTIOS1-ctios Trace: >>CG:[call.5000.35288300]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288300 ConnDevIDTyp:0 ConnDevID:4111.4112.2 MsgID:eCallEndEvent DvrKey:call.5000.35288300) 12:45:40:802 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288300 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:45:40:802 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:40:802 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288300.4111]:eCallEndEvent 12:45:40:802 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:40:805 CTIOS1-ctios Trace: [call.5000.35288303] Found CallConnection(4126.0) for device 4126. 12:45:40:805 CTIOS1-ctios Trace: [call.5000.35288303] Found CallConnection(4126.0) for device 4126. 12:45:40:830 CTIOS1-ctios Trace: >>CG:[call.5000.35288303]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288303 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4126 RelDevID:4126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288303) 12:45:40:830 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:40:830 CTIOS1-ctios Trace: >>CG:[call.5000.35288303]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288303 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000178 RelDevID:88000178 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288303) 12:45:40:830 CTIOS1-ctios Trace: >>CG:[call.5000.35288303]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288303 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000178 MsgID:eCallClearedEvent DvrKey:call.5000.35288303) 12:45:40:830 CTIOS1-ctios Trace: >>CG:[call.5000.35288303]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288303 ConnDevIDTyp:1 ConnDevID:88000178 MsgID:eCallEndEvent DvrKey:call.5000.35288303) 12:45:40:830 CTIOS1-ctios Trace: Removed CallConnection(88000178.1). 12:45:40:830 CTIOS1-ctios Trace: Removed CallConnection(4126.0). 12:45:40:830 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288303 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:45:40:830 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:1) 12:45:40:830 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:45:41:194 CTIOS1-ctios Trace: >>CG:[call.5000.35288370]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288370 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288370 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2151 ConnDevID:2297 NewConnDevID:2297 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288370) 12:45:41:194 CTIOS1-ctios Trace: >>CG:[call.5000.35288370]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288370 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2297 CallngDevID:2297 CalldDevID:2151 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288370) 12:45:41:194 CTIOS1-ctios Trace: [call.5000.35288370] Found CallConnection(2297.0) for device 2297. 12:45:41:200 CTIOS1-ctios Trace: >>CG:[call.5000.35288370]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288370 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288370 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2297 DNIS:2151 ConnDevID:2297 NewConnDevID:2297 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288370) 12:45:41:200 CTIOS1-ctios Trace: >>CG:[call.5000.35288370]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288370 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2297 AlrtgDevID:(null) CallngDevID:2297 CalldDevID:2150 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288370 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:2150.2151.2) 12:45:41:200 CTIOS1-ctios Trace: [call.5000.35288370] Found CallConnection(2297.0) for device 2297. 12:45:41:200 CTIOS1-ctios Trace: [call.5000.35288194.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x20bf000a) 12:45:41:201 CTIOS1-ctios Trace: >>CG:[call.5000.35288370]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288370 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2297 AlrtgDevID:2150 CallngDevID:2297 CalldDevID:2151 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288370 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:2150.2151.2) 12:45:41:201 CTIOS1-ctios Trace: [call.5000.35288370] Found CallConnection(2297.0) for device 2297. 12:45:41:201 CTIOS1-ctios Trace: [call.5000.35288370]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2150. 12:45:41:201 CTIOS1-ctios Trace: [call.5000.35288370] CallConnection(2297.0) found DeviceID(2150) AgentID(264). 12:45:41:201 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:45:41:201 CTIOS1-ctios Trace: Added CallConnection(2297.0). 12:45:41:201 CTIOS1-ctios Trace: [call.5000.35288370]::CreateCallConnection(): CallConnection(2297.0) created successfully. 12:45:41:201 CTIOS1-ctios Trace: [call.5000.35288194.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x20bf000a) 12:45:41:201 CTIOS1-ctios Trace: [call.5000.35288370.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x203f0001) 12:45:41:201 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:45:41:201 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:45:41:844 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4105.4106.2 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288190 RetrvDevIDFull:4105.4106.2) 12:45:41:844 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0). 12:45:41:844 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:45:41:844 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x10bf01a6) 12:45:41:844 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:45:41:850 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:45:41:851 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:45:42:182 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:45:42:183 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:42:183 CTIOS1-ctios Trace: >>CG:[call.5000.35288228]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288228 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4111 RetrvDevID:4111 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288228) 12:45:42:183 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(4111.0). 12:45:42:183 CTIOS1-ctios Trace: [call.5000.35288228.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:45:42:183 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:45:42:183 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:45:42:183 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eCallRetrievedEvent,Msk(68bf01a6) 12:45:42:187 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(4111.0) for device 4111. 12:45:42:187 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(4111.0) for device 4111. 12:45:42:198 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35288228.4111]:eSetCallDataRequest 12:45:42:202 CTIOS1-ctios Trace: >>CG:[call.5000.35288228.4111]:eSetCallDataConf(UniqObjID:call.5000.35288228.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:45:42:320 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:45:42:321 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:45:42:338 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:45:42:338 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:42:338 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2102 HldgDevID:2102 MsgID:eCallHeldEvent DvrKey:call.5000.35287626) 12:45:42:338 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0). 12:45:42:338 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:45:42:338 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:45:42:338 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eHold),Msk(0) 12:45:42:338 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:42:338 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:42:339 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]: eCallHeldEvent,Msk(68bf000a) 12:45:42:359 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:45:42:359 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:42:359 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2102 RetrvDevID:2102 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287795) 12:45:42:359 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0). 12:45:42:359 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:45:42:359 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:45:42:359 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:45:42:359 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eTalking),Msk(0) 12:45:42:359 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:45:42:359 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:42:360 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:42:360 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eCallRetrievedEvent,Msk(68bf01a6) 12:45:42:983 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:45:43:051 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:45:43:459 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4108 ANI:6865775026 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1435 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1435 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1813) 12:45:43:459 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][]:eAgentPrecallEvent 12:45:43:462 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:45:43:462 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:43:462 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eReserved),Msk(0) 12:45:43:578 CTIOS1-ctios Trace: >>CG:[call.5000.35288377]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288377 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6865775026 DNIS:4108 Dialed#:3021 ConnDevID:6865775026 RCallKeyDay:151064 RCallKeyCID:1435 MsgID:eCallBeginEvent DvrKey:call.5000.35288377 ecc:(...) ICMEntUniqID:icm.151064.1435 RCallKeySeq#:2) 12:45:43:578 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288377 12:45:43:579 CTIOS1-ctios Trace: >>CG:[call.5000.35288377]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288377 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6865775026 AlrtgDevID:(null) CallngDevID:6865775026 CalldDevID:4108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288377 Trnk#:0 TrnkGrp#:0) 12:45:43:579 CTIOS1-ctios Trace: [call.5000.35288377]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6865775026. 12:45:43:579 CTIOS1-ctios Trace: CallConnection(6865775026.1) created AgentObject (Device) for DeviceID(6865775026). 12:45:43:579 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:45:43:579 CTIOS1-ctios Trace: Added CallConnection(6865775026.1). 12:45:43:579 CTIOS1-ctios Trace: [call.5000.35288377]::CreateCallConnection(): CallConnection(6865775026.1) created successfully. 12:45:43:580 CTIOS1-ctios Trace: >>CG:[call.5000.35288377]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288377 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6865775026 AlrtgDevID:4108 CallngDevID:6865775026 CalldDevID:4108 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288377 Trnk#:0 TrnkGrp#:0) 12:45:43:580 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(6865775026.1) for device 6865775026. 12:45:43:580 CTIOS1-ctios Trace: [call.5000.35288377]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4108. 12:45:43:580 CTIOS1-ctios Trace: [call.5000.35288377] CallConnection(6865775026.1) found DeviceID(4108) AgentID(436). 12:45:43:580 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:45:43:580 CTIOS1-ctios Trace: Added CallConnection(6865775026.1). 12:45:43:580 CTIOS1-ctios Trace: [call.5000.35288377]::CreateCallConnection(): CallConnection(6865775026.1) created successfully. 12:45:43:580 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x683f0001) 12:45:43:580 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:45:43:580 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x28bf01a6) 12:45:43:580 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eCallBeginEvent 12:45:43:581 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(683f0001) 12:45:43:581 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:45:43:581 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:45:52:601 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.4088.2.0) for device 4087. 12:45:52:601 CTIOS1-ctios Trace: [call.5000.35288253] Found CallConnection(4087.4088.2.0) for device 4087. 12:45:52:631 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288253 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4087.4088.2 RelDevID:4087 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288253 RelDevIDFull:4087.4088.2) 12:45:52:632 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:45:52:632 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0x201b0000) 12:45:52:632 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:45:52:632 CTIOS1-ctios Trace: Removed CallConnection(4087.4088.2.0). 12:45:52:632 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288253 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3336350677 RelDevID:3336350677 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288253) 12:45:52:632 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288253 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3336350677 MsgID:eCallClearedEvent DvrKey:call.5000.35288253) 12:45:52:632 CTIOS1-ctios Trace: >>CG:[call.5000.35288253]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288253 ConnDevIDTyp:1 ConnDevID:3336350677 MsgID:eCallEndEvent DvrKey:call.5000.35288253) 12:45:52:632 CTIOS1-ctios Trace: Removed CallConnection(3336350677.1). 12:45:52:632 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288253 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:45:52:632 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eButtonEnablementMaskChange,Msk(201b0000) 12:45:52:633 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288253.4087]:eCallEndEvent 12:45:53:955 CTIOS1-ctios Trace: [call.5000.35288118] Found CallConnection(2060.0) for device 2060. 12:45:53:955 CTIOS1-ctios Trace: [call.5000.35288118] Found CallConnection(2060.0) for device 2060. 12:45:53:957 CTIOS1-ctios Trace: >>CG:[call.5000.35288118]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288118 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2060 RelDevID:2060 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288118) 12:45:53:957 CTIOS1-ctios Trace: [agent.5000.290] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:53:958 CTIOS1-ctios Trace: >>CG:[call.5000.35288118]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288118 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:51745289 RelDevID:51745289 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288118) 12:45:53:958 CTIOS1-ctios Trace: >>CG:[call.5000.35288118]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288118 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2060 MsgID:eCallClearedEvent DvrKey:call.5000.35288118) 12:45:53:958 CTIOS1-ctios Trace: >>CG:[call.5000.35288118]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288118 ConnDevIDTyp:0 ConnDevID:2060 MsgID:eCallEndEvent DvrKey:call.5000.35288118) 12:45:53:958 CTIOS1-ctios Trace: Removed CallConnection(2060.0). 12:45:53:958 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288118 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:45:53:958 CTIOS1-ctios Trace: >>CG:[agent.5000.290]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5136 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2060 AGID:290 AGInstr:2060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.290 AGAvailStatus:1) 12:45:53:958 CTIOS1-ctios Trace: [agent.5000.290] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:45:54:016 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.4109.2.0) for device 4108. 12:45:54:016 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.4109.2.0) for device 4108. 12:45:54:024 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:45:54:025 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:54:025 CTIOS1-ctios Trace: >>CG:[call.5000.35288377]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288377 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288377 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6865775026 NewConnDevID:6865775026 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288377 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519953))) 12:45:54:026 CTIOS1-ctios Trace: >>CG:[call.5000.35288377]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288377 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4108 CallngDevID:6865775026 CalldDevID:4108 LstRedirDevID:(null) AnsDevID:4108 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288377 Trnk#:0 TrnkGrp#:0) 12:45:54:026 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(6865775026.1). 12:45:54:026 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(6865775026.1). 12:45:54:026 CTIOS1-ctios Trace: [call.5000.35288377.6865775026] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6865775026), Button Mask(0xbf01a6) 12:45:54:026 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf01a6) 12:45:54:026 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x28bf01a6) 12:45:54:026 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x28bf01a6) 12:45:54:026 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eTalking),Msk(0) 12:45:54:026 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eCallDataUpdateEvent,Msk(683f0001) 12:45:54:026 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:45:54:026 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:45:54:026 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:45:54:026 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eCallEstablishedEvent,Msk(68bf01a6) 12:45:54:029 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287906 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4108.4109.2 HldgDevID:4108 MsgID:eCallHeldEvent DvrKey:call.5000.35287906 HldgDevIDFull:4108.4109.2) 12:45:54:029 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.4109.2.0). 12:45:54:029 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x28bf000a) 12:45:54:029 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf01a6) 12:45:54:029 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(28bf000a) 12:45:54:029 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:45:54:029 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]: eCallHeldEvent,Msk(28bf000a) 12:45:54:055 CTIOS1-ctios Trace: ->RCV[bancomer17-828-3444 a=436][call.5000.35288377.4108]:eSetCallDataRequest 12:45:54:060 CTIOS1-ctios Trace: >>CG:[call.5000.35288377]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288377 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288377 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6865775026 NewConnDevID:6865775026 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288377 ecc:(...)) 12:45:54:060 CTIOS1-ctios Trace: >>CG:[call.5000.35288377.4108]:eSetCallDataConf(UniqObjID:call.5000.35288377.4108 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-828-3444) 12:45:54:060 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eCallDataUpdateEvent,Msk(68bf01a6) 12:45:54:069 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0) for device 4108. 12:45:54:070 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0) for device 4108. 12:45:54:724 CTIOS1-ctios Trace: [call.5000.35288354] Found CallConnection(2207.0) for device 2207. 12:45:54:724 CTIOS1-ctios Trace: [call.5000.35288354] Found CallConnection(2207.0) for device 2207. 12:45:54:738 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:0) 12:45:54:738 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:54:738 CTIOS1-ctios Trace: >>CG:[call.5000.35288354]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288354 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2207 HldgDevID:2207 MsgID:eCallHeldEvent DvrKey:call.5000.35288354) 12:45:54:738 CTIOS1-ctios Trace: [call.5000.35288354] Found CallConnection(2207.0). 12:45:54:738 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:0) 12:45:54:738 CTIOS1-ctios Trace: [call.5000.35288354.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x68bf000a) 12:45:54:738 CTIOS1-ctios Trace: >>CG:[call.5000.35288381]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288381 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2207 RCallKeyDay:151064 RCallKeyCID:1434 MsgID:eCallBeginEvent DvrKey:call.5000.35288381 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519919)) ICMEntUniqID:icm.151064.1434 RCallKeySeq#:3) 12:45:54:738 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:54:738 CTIOS1-ctios Trace: >>CG:[call.5000.35288381]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288381 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:170 SGID:5051 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2207 CallngDevID:2207 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288381 COCConnCID:35288354 COCCallConnDevIDTyp:0 COCCallConnDevID:2207) 12:45:54:738 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eHold),Msk(0) 12:45:54:738 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288381 12:45:54:738 CTIOS1-ctios Trace: [call.5000.35288381] CallConnection(2207.0) found DeviceID(2207) AgentID(344). 12:45:54:738 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:45:54:738 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288354.2207]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:54:738 CTIOS1-ctios Trace: Added CallConnection(2207.0). 12:45:54:738 CTIOS1-ctios Trace: [call.5000.35288381]::CreateCallConnection(): CallConnection(2207.0) created successfully. 12:45:54:738 CTIOS1-ctios Trace: [call.5000.35288381.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x683c1000) 12:45:54:738 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288354.2207]: eCallHeldEvent,Msk(68bf000a) 12:45:54:738 CTIOS1-ctios Trace: [call.5000.35288354.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x683c1000) 12:45:54:738 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eTalking),Msk(0) 12:45:54:738 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288381.2207]:eButtonEnablementMaskChange,Msk(683c1000) 12:45:54:738 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288354.2207]:eButtonEnablementMaskChange,Msk(683c1000) 12:45:54:738 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288381.2207]:eCallBeginEvent,Msk(683c1000) 12:45:54:738 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288381.2207]:eCallServiceInitiatedEvent,Msk(683c1000) 12:45:55:531 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0) for device 4108. 12:45:55:531 CTIOS1-ctios Trace: ->RCV[BANCOMER22-3924-3912 a=266][agent.5000.266]:eSetAgentStateRequest(eNotReady) 12:45:55:532 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0) for device 4108. 12:45:55:546 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5112 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2156 AGID:266 AGInstr:2156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.266 AGAvailStatus:0) 12:45:55:546 CTIOS1-ctios Trace: [agent.5000.266] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:45:55:547 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:45:55:549 CTIOS1-ctios Trace: >>CG:[agent.5000.266]:eSetAgentStateConf(UniqObjID:agent.5000.266 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER22-3924-3912) 12:45:55:549 CTIOS1-ctios Trace: <-SND[BANCOMER22-3924-3912][agent.5000.266]:eSetAgentStateConf 12:45:55:551 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:45:55:551 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:55:551 CTIOS1-ctios Trace: >>CG:[call.5000.35288377]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288377 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4108 HldgDevID:4108 MsgID:eCallHeldEvent DvrKey:call.5000.35288377) 12:45:55:551 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0). 12:45:55:552 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf000a) 12:45:55:552 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x28bf000a) 12:45:55:552 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eHold),Msk(0) 12:45:55:552 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:55:552 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(28bf000a) 12:45:55:552 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]: eCallHeldEvent,Msk(68bf000a) 12:45:56:030 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:45:56:030 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:56:030 CTIOS1-ctios Trace: >>CG:[call.5000.35288382]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288382 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4108 MsgID:eCallBeginEvent DvrKey:call.5000.35288382 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519955))) 12:45:56:030 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288382 12:45:56:030 CTIOS1-ctios Trace: >>CG:[call.5000.35288382]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288382 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4108 CallngDevID:4108 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288382) 12:45:56:030 CTIOS1-ctios Trace: [call.5000.35288382] CallConnection(4108.0) found DeviceID(4108) AgentID(436). 12:45:56:030 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:45:56:030 CTIOS1-ctios Trace: Added CallConnection(4108.0). 12:45:56:030 CTIOS1-ctios Trace: [call.5000.35288382]::CreateCallConnection(): CallConnection(4108.0) created successfully. 12:45:56:030 CTIOS1-ctios Trace: [call.5000.35288382.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf0002) 12:45:56:030 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x28bf000a) 12:45:56:031 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf000a) 12:45:56:031 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eTalking),Msk(0) 12:45:56:031 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288382.4108]:eButtonEnablementMaskChange,Msk(68bf0002) 12:45:56:031 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(28bf000a) 12:45:56:031 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:56:031 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288382.4108]:eCallBeginEvent,Msk(68bf0002) 12:45:56:031 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288382.4108]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:45:56:581 CTIOS1-ctios Trace: >>CG:[call.5000.35288382]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288382 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4108 RelDevID:4108 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288382) 12:45:56:581 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:56:581 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x28bf000a) 12:45:56:581 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf000a) 12:45:56:582 CTIOS1-ctios Trace: >>CG:[call.5000.35288382]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288382 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4108 MsgID:eCallClearedEvent DvrKey:call.5000.35288382) 12:45:56:582 CTIOS1-ctios Trace: >>CG:[call.5000.35288382]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288382 ConnDevIDTyp:0 ConnDevID:4108 MsgID:eCallEndEvent DvrKey:call.5000.35288382) 12:45:56:582 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x28bf000a) 12:45:56:582 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf000a) 12:45:56:582 CTIOS1-ctios Trace: Removed CallConnection(4108.0). 12:45:56:582 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288382 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:45:56:582 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:45:56:582 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:56:583 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(28bf000a) 12:45:56:583 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:56:583 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288382.4108]:eCallConnectionClearedEvent,Msk(3c0000) 12:45:56:583 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288382.4108]:eCallClearedEvent,Msk(3c0000) 12:45:56:583 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(28bf000a) 12:45:56:583 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(68bf000a) 12:45:56:583 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288382.4108]:eCallEndEvent 12:45:56:583 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eHold),Msk(0) 12:45:58:449 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:45:58:450 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:58:450 CTIOS1-ctios Trace: >>CG:[call.5000.35288377]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288377 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4108 RetrvDevID:4108 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288377) 12:45:58:450 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0). 12:45:58:450 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf01a6) 12:45:58:450 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x28bf000a) 12:45:58:450 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x28bf000a) 12:45:58:450 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eTalking),Msk(0) 12:45:58:451 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:45:58:451 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(28bf000a) 12:45:58:451 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(28bf000a) 12:45:58:451 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eCallRetrievedEvent,Msk(68bf01a6) 12:45:58:455 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0) for device 4108. 12:45:58:456 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0) for device 4108. 12:45:58:469 CTIOS1-ctios Trace: ->RCV[bancomer17-828-3444 a=436][call.5000.35288377.4108]:eSetCallDataRequest 12:45:58:474 CTIOS1-ctios Trace: >>CG:[call.5000.35288377.4108]:eSetCallDataConf(UniqObjID:call.5000.35288377.4108 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-828-3444) 12:45:58:626 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:45:58:627 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:45:58:640 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:45:58:640 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:58:640 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288098 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2150 HldgDevID:2150 MsgID:eCallHeldEvent DvrKey:call.5000.35288098) 12:45:58:640 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0). 12:45:58:640 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:45:58:640 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:45:58:640 CTIOS1-ctios Trace: [call.5000.35288370.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x203f0001) 12:45:58:651 CTIOS1-ctios Trace: >>CG:[call.5000.35288370]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288370 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2150.2151.2 CallngDevID:2297 CalldDevID:2151 LstRedirDevID:(null) AnsDevID:2150 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288370 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:2150.2151.2) 12:45:58:651 CTIOS1-ctios Trace: [call.5000.35288370] Found CallConnection(2297.0). 12:45:58:651 CTIOS1-ctios Trace: [call.5000.35288370] Found CallConnection(2297.0). 12:45:58:651 CTIOS1-ctios Trace: [call.5000.35288370.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x20bf01a6) 12:45:58:651 CTIOS1-ctios Trace: [call.5000.35288194.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x20bf000a) 12:45:58:651 CTIOS1-ctios Trace: [call.5000.35288194.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x20bf000a) 12:45:58:651 CTIOS1-ctios Trace: [call.5000.35288370.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:45:58:651 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:45:58:651 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:45:58:651 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:45:58:651 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:45:58:652 CTIOS1-ctios Trace: [call.5000.35288370] Found CallConnection(2297.0) for device 2297. 12:45:58:655 CTIOS1-ctios Trace: [call.5000.35288370] Found CallConnection(2150.2151.2.0) for device 2150. 12:45:58:675 CTIOS1-ctios Trace: >>CG:[call.5000.35288370]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288370 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288370 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2297 NewConnDevID:2297 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288370) 12:45:58:789 CTIOS1-ctios Trace: [call.5000.35288370] Found CallConnection(2150.2151.2.0) for device 2150. 12:45:58:790 CTIOS1-ctios Trace: [call.5000.35288370] Found CallConnection(2297.0) for device 2297. 12:45:59:658 CTIOS1-ctios Trace: >>CG:[agent.5000.220]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5031 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2015 AGID:220 AGInstr:2015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.220 AGAvailStatus:1) 12:45:59:659 CTIOS1-ctios Trace: [agent.5000.220] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:45:59:659 CTIOS1-ctios Trace: >>CG:[call.5000.35288389]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288389 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2015 MsgID:eCallBeginEvent DvrKey:call.5000.35288389 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519959))) 12:45:59:659 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288389 12:45:59:659 CTIOS1-ctios Trace: >>CG:[call.5000.35288389]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288389 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2015 CallngDevID:2015 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288389) 12:45:59:659 CTIOS1-ctios Trace: [call.5000.35288389] CallConnection(2015.0) found DeviceID(2015) AgentID(220). 12:45:59:659 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:45:59:659 CTIOS1-ctios Trace: Added CallConnection(2015.0). 12:45:59:659 CTIOS1-ctios Trace: [call.5000.35288389]::CreateCallConnection(): CallConnection(2015.0) created successfully. 12:45:59:659 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:45:59:659 CTIOS1-ctios Trace: [call.5000.35288389.2015] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2015), Button Mask(0x20bf0002) 12:45:59:660 CTIOS1-ctios Trace: >>CG:[agent.5000.220]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5031 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2015 AGID:220 AGInstr:2015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.220 AGAvailStatus:0) 12:45:59:660 CTIOS1-ctios Trace: [agent.5000.220] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:46:00:285 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][call.5000.35288176.2279]:eSetCallDataRequest 12:46:00:291 CTIOS1-ctios Trace: >>CG:[call.5000.35288176]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288176 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288176 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:30 NewConnDevID:30 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288176 ecc:(...)) 12:46:00:292 CTIOS1-ctios Trace: >>CG:[call.5000.35288176.2279]:eSetCallDataConf(UniqObjID:call.5000.35288176.2279 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2496-3404) 12:46:00:292 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288176.2279]:eCallDataUpdateEvent,Msk(48bf01a6) 12:46:02:594 CTIOS1-ctios Trace: ->RCV[bancomer17-1616-2224 a=274][agent.5000.274]:eSetAgentStateRequest(eAvailable) 12:46:02:600 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5120 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2180 AGID:274 AGInstr:2180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.274 AGAvailStatus:1) 12:46:02:600 CTIOS1-ctios Trace: [agent.5000.274] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:46:02:602 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:46:02:603 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eSetAgentStateConf(UniqObjID:agent.5000.274 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-1616-2224) 12:46:02:603 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eSetAgentStateConf 12:46:04:179 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][agent.5000.298]:eSetAgentStateRequest(eAvailable) 12:46:04:186 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:1) 12:46:04:186 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:46:04:188 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:46:04:189 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eSetAgentStateConf(UniqObjID:agent.5000.298 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER53-4112-2404) 12:46:04:189 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eSetAgentStateConf 12:46:06:804 CTIOS1-ctios Trace: ->RCV[BANCOMER32-2476-3556 a=346][agent.5000.346]:eSetAgentStateRequest(eAvailable) 12:46:06:812 CTIOS1-ctios Trace: >>CG:[agent.5000.346]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5172 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2303 AGID:346 AGInstr:2303 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.346 AGAvailStatus:1) 12:46:06:812 CTIOS1-ctios Trace: [agent.5000.346] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:46:06:813 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][agent.5000.346]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:46:06:813 CTIOS1-ctios Trace: >>CG:[agent.5000.346]:eSetAgentStateConf(UniqObjID:agent.5000.346 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER32-2476-3556) 12:46:06:813 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][agent.5000.346]:eSetAgentStateConf 12:46:09:463 CTIOS1-ctios Trace: ->RCV[bancomer17-2880-3800 a=296][agent.5000.296]:eSetAgentStateRequest(eAvailable) 12:46:09:471 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:1) 12:46:09:471 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:46:09:472 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:46:09:474 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eSetAgentStateConf(UniqObjID:agent.5000.296 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2880-3800) 12:46:09:474 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eSetAgentStateConf 12:46:10:587 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:180 SGID:5055 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2003 ANI:90315 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1436 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1436 RCallKeySeq#:1 CallTypIDTag:5015 PreCallIIDTag:1815) 12:46:10:590 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:0) 12:46:10:590 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:46:10:660 CTIOS1-ctios Trace: >>CG:[call.5000.35288392]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288392 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:90315 DNIS:2003 Dialed#:3009 ConnDevID:90315 RCallKeyDay:151064 RCallKeyCID:1436 MsgID:eCallBeginEvent DvrKey:call.5000.35288392 ecc:(...) ICMEntUniqID:icm.151064.1436 RCallKeySeq#:2) 12:46:10:660 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288392 12:46:10:660 CTIOS1-ctios Trace: >>CG:[call.5000.35288392]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288392 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:90315 AlrtgDevID:(null) CallngDevID:90315 CalldDevID:2003 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288392 Trnk#:0 TrnkGrp#:0) 12:46:10:660 CTIOS1-ctios Trace: [call.5000.35288392]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 90315. 12:46:10:660 CTIOS1-ctios Trace: CallConnection(90315.1) created AgentObject (Device) for DeviceID(90315). 12:46:10:660 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:46:10:660 CTIOS1-ctios Trace: Added CallConnection(90315.1). 12:46:10:660 CTIOS1-ctios Trace: [call.5000.35288392]::CreateCallConnection(): CallConnection(90315.1) created successfully. 12:46:10:661 CTIOS1-ctios Trace: >>CG:[call.5000.35288392]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288392 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:180 SGID:5055 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:90315 AlrtgDevID:2003 CallngDevID:90315 CalldDevID:2003 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288392 Trnk#:0 TrnkGrp#:0) 12:46:10:661 CTIOS1-ctios Trace: [call.5000.35288392] Found CallConnection(90315.1) for device 90315. 12:46:10:661 CTIOS1-ctios Trace: [call.5000.35288392]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2003. 12:46:10:661 CTIOS1-ctios Trace: [call.5000.35288392] CallConnection(90315.1) found DeviceID(2003) AgentID(214). 12:46:10:661 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:46:10:661 CTIOS1-ctios Trace: Added CallConnection(90315.1). 12:46:10:661 CTIOS1-ctios Trace: [call.5000.35288392]::CreateCallConnection(): CallConnection(90315.1) created successfully. 12:46:10:661 CTIOS1-ctios Trace: [call.5000.35288392.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x203f0001) 12:46:10:661 CTIOS1-ctios Trace: [call.5000.35288392.2003] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:46:10:666 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:0) 12:46:10:666 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:46:10:666 CTIOS1-ctios Trace: >>CG:[call.5000.35288392]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288392 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288392 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:90315 NewConnDevID:90315 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288392 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519970))) 12:46:10:666 CTIOS1-ctios Trace: >>CG:[call.5000.35288392]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288392 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:180 SGID:5055 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2003 CallngDevID:90315 CalldDevID:2003 LstRedirDevID:(null) AnsDevID:2003 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288392 Trnk#:0 TrnkGrp#:0) 12:46:10:666 CTIOS1-ctios Trace: [call.5000.35288392] Found CallConnection(90315.1). 12:46:10:666 CTIOS1-ctios Trace: [call.5000.35288392] Found CallConnection(90315.1). 12:46:10:666 CTIOS1-ctios Trace: [call.5000.35288392.90315] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(90315), Button Mask(0xbf01a6) 12:46:10:666 CTIOS1-ctios Trace: [call.5000.35288392.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf01a6) 12:46:11:207 CTIOS1-ctios Trace: [call.5000.35288392] Found CallConnection(2003.0) for device 2003. 12:46:11:216 CTIOS1-ctios Trace: [call.5000.35288392] Found CallConnection(2003.0) for device 2003. 12:46:11:581 CTIOS1-ctios Trace: >>CG:[call.5000.35288381]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288381 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35288381 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:961134 ConnDevID:2207 NewConnDevID:2207 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288381 ecc:(...)) 12:46:11:581 CTIOS1-ctios Trace: >>CG:[call.5000.35288381]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288381 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2207 CallngDevID:2207 CalldDevID:961134 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288381) 12:46:11:581 CTIOS1-ctios Trace: [call.5000.35288381] Found CallConnection(2207.0) for device 2207. 12:46:11:581 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288381.2207]:eCallDataUpdateEvent,Msk(683c1000) 12:46:11:581 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288381.2207]:eCallOriginatedEvent,Msk(683c1000) 12:46:11:941 CTIOS1-ctios Trace: >>CG:[call.5000.35288381]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288381 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288381 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2207 NewConnDevID:2207 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288381 ecc:(...)) 12:46:11:941 CTIOS1-ctios Trace: >>CG:[call.5000.35288381]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288381 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:961134 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288381 Trnk#:0 TrnkGrp#:0) 12:46:11:941 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288381.2207]:eCallDataUpdateEvent,Msk(683c1000) 12:46:11:942 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288381.2207]:eCallReachedNetworkEvent,Msk(683c1000) 12:46:12:111 CTIOS1-ctios Trace: >>CG:[call.5000.35288381]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288381 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288381 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2207 NewConnDevID:2207 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288381 ecc:(...)) 12:46:12:112 CTIOS1-ctios Trace: >>CG:[call.5000.35288381]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288381 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:61134 CallngDevID:2207 CalldDevID:961134 LstRedirDevID:(null) AnsDevID:61134 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288381 Trnk#:0 TrnkGrp#:0) 12:46:12:112 CTIOS1-ctios Trace: [call.5000.35288381] Found CallConnection(2207.0). 12:46:12:112 CTIOS1-ctios Trace: [call.5000.35288381.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x683c1a40) 12:46:12:112 CTIOS1-ctios Trace: [call.5000.35288354.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x683c1a40) 12:46:12:112 CTIOS1-ctios Trace: [call.5000.35288354.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x683c1a40) 12:46:12:112 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288381.2207]:eCallDataUpdateEvent,Msk(683c1000) 12:46:12:112 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288381.2207]:eButtonEnablementMaskChange,Msk(683c1a40) 12:46:12:112 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288354.2207]:eButtonEnablementMaskChange,Msk(683c1a40) 12:46:12:113 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288354.2207]:eButtonEnablementMaskChange,Msk(683c1a40) 12:46:12:113 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288381.2207]:eCallEstablishedEvent,Msk(683c1a40) 12:46:12:162 CTIOS1-ctios Trace: ->RCV[BANCOMER23-3700-3960 a=344][call.5000.35288381.2207]:eSetCallDataRequest 12:46:12:167 CTIOS1-ctios Trace: >>CG:[call.5000.35288381.2207]:eSetCallDataConf(UniqObjID:call.5000.35288381.2207 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER23-3700-3960) 12:46:12:375 CTIOS1-ctios Trace: [call.5000.35288381] Found CallConnection(2207.0) for device 2207. 12:46:12:419 CTIOS1-ctios Trace: [call.5000.35288381] Found CallConnection(2207.0) for device 2207. 12:46:13:363 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][call.5000.35288176.2279]:eSingleStepTransferRequest 12:46:13:383 CTIOS1-ctios Trace: >>CG:[call.5000.35288176]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288176 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288176 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:30 NewConnDevID:30 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288176 ecc:(...)) 12:46:13:384 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288176.2279]:eCallDataUpdateEvent,Msk(48bf01a6) 12:46:13:393 CTIOS1-ctios Trace: [call.5000.35288176] Found CallConnection(2279.0) for device 2279. 12:46:13:394 CTIOS1-ctios Trace: [call.5000.35288176] Found CallConnection(2279.0) for device 2279. 12:46:13:395 CTIOS1-ctios Trace: >>CG:[call.5000.35288176.2279]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35288176.2279 MsgID:eTransferCallConf TgtCILClntID:bancomer17-2496-3404) 12:46:13:395 CTIOS1-ctios Trace: >>CG:[call.5000.2130706787]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706787 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:30 DNIS:3000 CallrEntrDig:3000 ConnDevID:2279 RCallKeyDay:151064 RCallKeyCID:1404 MsgID:eCallBeginEvent DvrKey:call.5000.2130706787 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519549)) ICMEntUniqID:icm.151064.1404 RCallKeySeq#:3) 12:46:13:395 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706787 12:46:13:395 CTIOS1-ctios Trace: >>CG:[call.5000.35288176]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288176 NumParties:1 SecDevIDTyp:0 SecCID:2130706787 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:30 SecDevID:2279 TfrgDevID:2279 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35288176ConnectedParty[1]:(ConnPtyCID:35288176 ConnPtyDevIDTyp:1 ConnPtyDevID:30)) 12:46:13:395 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288176.2279]:eTransferCallConf,Msk(48bf01a6) 12:46:13:395 CTIOS1-ctios Trace: [call.5000.35288176] Found CallConnection(2279.0). 12:46:13:395 CTIOS1-ctios Trace: >>CG:[call.5000.2130706787]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288176 NumParties:1 SecDevIDTyp:0 SecCID:2130706787 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:30 SecDevID:2279 TfrgDevID:2279 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706787ConnectedParty[1]:(ConnPtyCID:35288176 ConnPtyDevIDTyp:1 ConnPtyDevID:30)) 12:46:13:395 CTIOS1-ctios Trace: >>CG:[call.5000.2130706787]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706787 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706787 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2279 NewConnDevID:30 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706787) 12:46:13:395 CTIOS1-ctios Trace: >>CG:[call.5000.2130706787]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706787 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:30 RelDevID:30 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706787) 12:46:13:395 CTIOS1-ctios Trace: [call.5000.2130706787]::FindTransferCommonDeviceID Calls [call.5000.35288176] and [call.5000.2130706787] do not appear to have a common Device. Tranferring Device [2279] is set as common device 12:46:13:395 CTIOS1-ctios Trace: [call.5000.35288176] Found CallConnection(2279.0). 12:46:13:395 CTIOS1-ctios Trace: >>CG:[call.5000.2130706787]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706787 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2279 MsgID:eCallClearedEvent DvrKey:call.5000.2130706787) 12:46:13:395 CTIOS1-ctios Trace: >>CG:[call.5000.2130706787]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706787 ConnDevIDTyp:1 ConnDevID:30 MsgID:eCallEndEvent DvrKey:call.5000.2130706787) 12:46:13:395 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288176.2279]:eCallTransferredEvent,Msk(48bf01a6) 12:46:13:395 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288176.2279]:eCallTransferredEvent,Msk(48bf01a6) 12:46:13:395 CTIOS1-ctios Trace: [call.5000.35288176] Found CallConnection(2279.0). 12:46:13:395 CTIOS1-ctios Trace: Removed CallConnection(2279.0). 12:46:13:395 CTIOS1-ctios Trace: Added CallConnection(30.1). 12:46:13:395 CTIOS1-ctios Trace: [call.5000.2130706787] Moved CallConnection[30.1] from [call.5000.35288176] to [call.5000.2130706787]. 12:46:13:395 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288176.2279]:eCallEndEvent 12:46:13:396 CTIOS1-ctios Trace: Removed CallConnection(30.1). 12:46:13:396 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706787 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:46:13:396 CTIOS1-ctios Trace: >>CG:[call.5000.35288176]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288176 ConnDevIDTyp:1 ConnDevID:30 MsgID:eCallEndEvent DvrKey:call.5000.35288176) 12:46:13:396 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288176 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:46:13:396 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:46:13:396 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:46:13:396 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:46:16:346 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:1) 12:46:16:346 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:46:16:346 CTIOS1-ctios Trace: >>CG:[call.5000.35288398]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288398 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2033 MsgID:eCallBeginEvent DvrKey:call.5000.35288398 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519975))) 12:46:16:346 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288398 12:46:16:347 CTIOS1-ctios Trace: >>CG:[call.5000.35288398]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288398 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2033 CallngDevID:2033 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288398) 12:46:16:347 CTIOS1-ctios Trace: [call.5000.35288398] CallConnection(2033.0) found DeviceID(2033) AgentID(215). 12:46:16:347 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:46:16:347 CTIOS1-ctios Trace: Added CallConnection(2033.0). 12:46:16:347 CTIOS1-ctios Trace: [call.5000.35288398]::CreateCallConnection(): CallConnection(2033.0) created successfully. 12:46:16:347 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:46:16:347 CTIOS1-ctios Trace: [call.5000.35288398.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf0002) 12:46:16:347 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eTalking),Msk(0) 12:46:16:347 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288398.2033]:eButtonEnablementMaskChange,Msk(68bf0002) 12:46:16:347 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288398.2033]:eCallBeginEvent,Msk(68bf0002) 12:46:16:348 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288398.2033]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:46:16:349 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:4 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:46:16:350 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:46:16:350 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:46:16:350 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:130 SGID:5047 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:46:16:350 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:46:16:350 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eTalking),Msk(0) 12:46:16:350 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eTalking),Msk(0) 12:46:16:350 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eTalking),Msk(0) 12:46:16:350 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eTalking),Msk(0) 12:46:18:486 CTIOS1-ctios Trace: >>CG:[call.5000.35288389]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288389 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288389 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:93810 ConnDevID:2015 NewConnDevID:2015 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288389) 12:46:18:486 CTIOS1-ctios Trace: >>CG:[call.5000.35288389]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288389 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2015 CallngDevID:2015 CalldDevID:93810 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288389) 12:46:18:486 CTIOS1-ctios Trace: [call.5000.35288389] Found CallConnection(2015.0) for device 2015. 12:46:18:715 CTIOS1-ctios Trace: >>CG:[call.5000.35288389]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288389 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288389 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2015 NewConnDevID:2015 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288389) 12:46:18:716 CTIOS1-ctios Trace: >>CG:[call.5000.35288389]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288389 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:93810 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288389 Trnk#:0 TrnkGrp#:0) 12:46:19:191 CTIOS1-ctios Trace: [call.5000.35288389] Found CallConnection(2015.0) for device 2015. 12:46:19:389 CTIOS1-ctios Trace: [call.5000.35288389] Found CallConnection(2015.0) for device 2015. 12:46:21:474 CTIOS1-ctios Trace: [call.5000.35288339] Found CallConnection(2096.0) for device 2096. 12:46:21:474 CTIOS1-ctios Trace: [call.5000.35288339] Found CallConnection(2096.0) for device 2096. 12:46:21:480 CTIOS1-ctios Trace: >>CG:[call.5000.35288339]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288339 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2096 RelDevID:2096 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288339) 12:46:21:480 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:46:21:480 CTIOS1-ctios Trace: >>CG:[call.5000.35288339]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288339 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3338343118 RelDevID:3338343118 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288339) 12:46:21:480 CTIOS1-ctios Trace: >>CG:[call.5000.35288339]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288339 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3338343118 MsgID:eCallClearedEvent DvrKey:call.5000.35288339) 12:46:21:481 CTIOS1-ctios Trace: >>CG:[call.5000.35288339]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288339 ConnDevIDTyp:1 ConnDevID:3338343118 MsgID:eCallEndEvent DvrKey:call.5000.35288339) 12:46:21:481 CTIOS1-ctios Trace: Removed CallConnection(3338343118.1). 12:46:21:481 CTIOS1-ctios Trace: Removed CallConnection(2096.0). 12:46:21:481 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288339 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:46:21:481 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:1) 12:46:21:481 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:46:24:647 CTIOS1-ctios Trace: [call.5000.35288370] Found CallConnection(2297.0) for device 2297. 12:46:24:649 CTIOS1-ctios Trace: [call.5000.35288370] Found CallConnection(2297.0) for device 2297. 12:46:24:650 CTIOS1-ctios Trace: [call.5000.35288370] Found CallConnection(2150.2151.2.0) for device 2150. 12:46:24:650 CTIOS1-ctios Trace: [call.5000.35288370] Found CallConnection(2150.2151.2.0) for device 2150. 12:46:24:657 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288194 NumParties:2 SecDevIDTyp:0 SecCID:35288370 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:2725 SecDevID:2297 TfrgDevID:2297 TfrdDevID:2150 MsgID:eCallTransferredEvent DvrKey:call.5000.35288194 ConnPtyDevIDFull:2150.2151.2 TfrdDevIDFull:2150.2151.2ConnectedParty[1]:(ConnPtyCID:35288194 ConnPtyDevIDTyp:1 ConnPtyDevID:2725) ConnectedParty[2]:(ConnPtyCID:35288194 ConnPtyDevIDTyp:0 ConnPtyDevID:2150)) 12:46:24:657 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2297.0). 12:46:24:657 CTIOS1-ctios Trace: >>CG:[call.5000.35288370]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288194 NumParties:2 SecDevIDTyp:0 SecCID:35288370 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:2725 SecDevID:2297 TfrgDevID:2297 TfrdDevID:2150 MsgID:eCallTransferredEvent DvrKey:call.5000.35288370 ConnPtyDevIDFull:2150.2151.2 TfrdDevIDFull:2150.2151.2ConnectedParty[1]:(ConnPtyCID:35288194 ConnPtyDevIDTyp:1 ConnPtyDevID:2725) ConnectedParty[2]:(ConnPtyCID:35288194 ConnPtyDevIDTyp:0 ConnPtyDevID:2150)) 12:46:24:657 CTIOS1-ctios Trace: [call.5000.35288370]::FindTransferCommonDeviceID Found Transferring Device [2297] on both [call.5000.35288194] and [call.5000.35288370]. 12:46:24:657 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2297.0). 12:46:24:657 CTIOS1-ctios Trace: [call.5000.35288370] Found CallConnection(2297.0). 12:46:24:657 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2297.0). 12:46:24:657 CTIOS1-ctios Trace: Removed CallConnection(2297.0). 12:46:24:657 CTIOS1-ctios Trace: [call.5000.35288370] Found CallConnection(2297.0). 12:46:24:657 CTIOS1-ctios Trace: Removed CallConnection(2297.0). 12:46:24:657 CTIOS1-ctios Trace: Added CallConnection(2725.1). 12:46:24:657 CTIOS1-ctios Trace: [call.5000.35288370] Moved CallConnection[2725.1] from [call.5000.35288194] to [call.5000.35288370]. 12:46:24:658 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288194 ConnDevIDTyp:1 ConnDevID:2725 MsgID:eCallEndEvent DvrKey:call.5000.35288194) 12:46:24:658 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288194 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:46:24:658 CTIOS1-ctios Trace: >>CG:[call.5000.35288370]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288370 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35288194 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2297 NewConnDevID:2297 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288370) 12:46:24:658 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288194 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35288194 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2297 NewConnDevID:2725 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288194) 12:46:24:658 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288194 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35288194 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2725 DNIS:2297 ConnDevID:2725 NewConnDevID:2725 RCallKeyDay:151064 RCallKeyCID:1409 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288194 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519575)) ICMEntUniqID:icm.151064.1409 RCallKeySeq#:4) 12:46:24:658 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:1) 12:46:24:658 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:46:24:665 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2150.2151.2.0) for device 2150. 12:46:24:667 CTIOS1-ctios Trace: >>CG:[call.5000.35286039]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35286039 ConnDevIDTyp:0 ConnDevID:2234 MsgID:eCallEndEvent DvrKey:call.5000.35286039) 12:46:24:667 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35286039 12:46:24:667 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35286039 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:46:24:671 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2150.2151.2.0) for device 2150. 12:46:24:925 CTIOS1-ctios Trace: >>CG:[call.5000.35288135]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288135 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288135 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000174 NewConnDevID:88000174 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288135 ecc:(...)) 12:46:29:876 CTIOS1-ctios Trace: [call.5000.35288381] Found CallConnection(2207.0) for device 2207. 12:46:29:877 CTIOS1-ctios Trace: [call.5000.35288381] Found CallConnection(2207.0) for device 2207. 12:46:29:892 CTIOS1-ctios Trace: >>CG:[call.5000.35288354]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288354 NumParties:3 SecDevIDTyp:0 SecCID:35288381 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:36415 SecDevID:2207 TfrgDevID:2207 TfrdDevID:61134 MsgID:eCallTransferredEvent DvrKey:call.5000.35288354ConnectedParty[1]:(ConnPtyCID:35288354 ConnPtyDevIDTyp:1 ConnPtyDevID:36415) ConnectedParty[2]:(ConnPtyCID:35288354 ConnPtyDevIDTyp:1 ConnPtyDevID:61134) ConnectedParty[3]:(ConnPtyCID:35288354 ConnPtyDevIDTyp:1 ConnPtyDevID:61134)) 12:46:29:892 CTIOS1-ctios Trace: [call.5000.35288354] Found CallConnection(2207.0). 12:46:29:892 CTIOS1-ctios Trace: >>CG:[call.5000.35288381]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288354 NumParties:3 SecDevIDTyp:0 SecCID:35288381 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:36415 SecDevID:2207 TfrgDevID:2207 TfrdDevID:61134 MsgID:eCallTransferredEvent DvrKey:call.5000.35288381ConnectedParty[1]:(ConnPtyCID:35288354 ConnPtyDevIDTyp:1 ConnPtyDevID:36415) ConnectedParty[2]:(ConnPtyCID:35288354 ConnPtyDevIDTyp:1 ConnPtyDevID:61134) ConnectedParty[3]:(ConnPtyCID:35288354 ConnPtyDevIDTyp:1 ConnPtyDevID:61134)) 12:46:29:892 CTIOS1-ctios Trace: [call.5000.35288381]::FindTransferCommonDeviceID Found Transferring Device [2207] on both [call.5000.35288354] and [call.5000.35288381]. 12:46:29:892 CTIOS1-ctios Trace: [call.5000.35288354] Found CallConnection(2207.0). 12:46:29:892 CTIOS1-ctios Trace: [call.5000.35288381] Found CallConnection(2207.0). 12:46:29:893 CTIOS1-ctios Trace: >>CG:[call.5000.35288354]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288354 ConnDevIDTyp:1 ConnDevID:36415 MsgID:eCallEndEvent DvrKey:call.5000.35288354) 12:46:29:893 CTIOS1-ctios Trace: >>CG:[call.5000.35288381]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288381 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35288354 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2207 NewConnDevID:2207 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288381) 12:46:29:893 CTIOS1-ctios Trace: >>CG:[call.5000.35288354]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288354 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35288354 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2207 NewConnDevID:36415 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288354) 12:46:29:893 CTIOS1-ctios Trace: [call.5000.35288354] Found CallConnection(2207.0). 12:46:29:893 CTIOS1-ctios Trace: Removed CallConnection(2207.0). 12:46:29:893 CTIOS1-ctios Trace: >>CG:[call.5000.35288354]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288354 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35288354 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:36415 DNIS:2207 ConnDevID:36415 NewConnDevID:36415 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288354 ecc:(...)) 12:46:29:893 CTIOS1-ctios Trace: [call.5000.35288381] Found CallConnection(2207.0). 12:46:29:893 CTIOS1-ctios Trace: Removed CallConnection(2207.0). 12:46:29:893 CTIOS1-ctios Trace: Added CallConnection(36415.1). 12:46:29:893 CTIOS1-ctios Trace: [call.5000.35288381] Moved CallConnection[36415.1] from [call.5000.35288354] to [call.5000.35288381]. 12:46:29:893 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288354.2207]:eCallTransferredEvent,Msk(683c1a80) 12:46:29:893 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288354.2207]:eCallTransferredEvent,Msk(683c1a80) 12:46:29:893 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288381.2207]:eCallTransferredEvent,Msk(683c1a80) 12:46:29:893 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288354.2207]:eCallEndEvent 12:46:29:893 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288354 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:46:29:893 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288381.2207]:eCallEndEvent 12:46:29:894 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:1) 12:46:29:894 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:46:29:894 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:46:29:896 CTIOS1-ctios Trace: >>CG:[call.5000.35288354]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288354 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:61134 RelDevID:61134 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288354) 12:46:29:896 CTIOS1-ctios Trace: >>CG:[call.5000.35288354]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288354 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:61134 RelDevID:61134 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288354) 12:46:29:896 CTIOS1-ctios Trace: >>CG:[call.5000.35288354]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288354 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:36415 RelDevID:36415 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288354) 12:46:29:896 CTIOS1-ctios Trace: >>CG:[call.5000.35288354]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288354 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35288354) 12:46:29:896 CTIOS1-ctios Trace: >>CG:[call.5000.35288354]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288354 ConnDevIDTyp:1 ConnDevID:36415 MsgID:eCallEndEvent DvrKey:call.5000.35288354) 12:46:29:896 CTIOS1-ctios Trace: Removed CallConnection(36415.1). 12:46:29:896 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288354 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:46:36:110 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4087 ANI:6622899400 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1437 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1437 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1817) 12:46:36:110 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][]:eAgentPrecallEvent 12:46:36:113 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:46:36:113 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:46:36:113 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eReserved),Msk(0) 12:46:36:222 CTIOS1-ctios Trace: >>CG:[call.5000.35288399]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288399 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6622899400 DNIS:4087 Dialed#:3021 ConnDevID:6622899400 RCallKeyDay:151064 RCallKeyCID:1437 MsgID:eCallBeginEvent DvrKey:call.5000.35288399 ecc:(...) ICMEntUniqID:icm.151064.1437 RCallKeySeq#:2) 12:46:36:222 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288399 12:46:36:223 CTIOS1-ctios Trace: >>CG:[call.5000.35288399]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288399 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6622899400 AlrtgDevID:(null) CallngDevID:6622899400 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288399 Trnk#:0 TrnkGrp#:0) 12:46:36:223 CTIOS1-ctios Trace: [call.5000.35288399]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6622899400. 12:46:36:223 CTIOS1-ctios Trace: CallConnection(6622899400.1) created AgentObject (Device) for DeviceID(6622899400). 12:46:36:223 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:46:36:223 CTIOS1-ctios Trace: Added CallConnection(6622899400.1). 12:46:36:223 CTIOS1-ctios Trace: [call.5000.35288399]::CreateCallConnection(): CallConnection(6622899400.1) created successfully. 12:46:36:224 CTIOS1-ctios Trace: >>CG:[call.5000.35288399]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288399 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6622899400 AlrtgDevID:4087 CallngDevID:6622899400 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288399 Trnk#:0 TrnkGrp#:0) 12:46:36:224 CTIOS1-ctios Trace: [call.5000.35288399] Found CallConnection(6622899400.1) for device 6622899400. 12:46:36:224 CTIOS1-ctios Trace: [call.5000.35288399]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4087. 12:46:36:224 CTIOS1-ctios Trace: [call.5000.35288399] CallConnection(6622899400.1) found DeviceID(4087) AgentID(429). 12:46:36:224 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:46:36:224 CTIOS1-ctios Trace: Added CallConnection(6622899400.1). 12:46:36:224 CTIOS1-ctios Trace: [call.5000.35288399]::CreateCallConnection(): CallConnection(6622899400.1) created successfully. 12:46:36:224 CTIOS1-ctios Trace: [call.5000.35288399.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683f0001) 12:46:36:224 CTIOS1-ctios Trace: [call.5000.35288399.4087] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:46:36:224 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288399.4087]:eCallBeginEvent 12:46:36:225 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288399.4087]:eButtonEnablementMaskChange,Msk(683f0001) 12:46:36:225 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288399.4087]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:46:36:300 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:46:36:300 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:46:36:300 CTIOS1-ctios Trace: >>CG:[call.5000.35288399]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288399 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288399 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6622899400 NewConnDevID:6622899400 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288399 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519995))) 12:46:36:301 CTIOS1-ctios Trace: >>CG:[call.5000.35288399]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288399 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:6622899400 CalldDevID:4087 LstRedirDevID:(null) AnsDevID:4087 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288399 Trnk#:0 TrnkGrp#:0) 12:46:36:301 CTIOS1-ctios Trace: [call.5000.35288399] Found CallConnection(6622899400.1). 12:46:36:301 CTIOS1-ctios Trace: [call.5000.35288399] Found CallConnection(6622899400.1). 12:46:36:301 CTIOS1-ctios Trace: [call.5000.35288399.6622899400] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6622899400), Button Mask(0xbf01a6) 12:46:36:301 CTIOS1-ctios Trace: [call.5000.35288399.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf01a6) 12:46:36:301 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:46:36:302 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288399.4087]:eCallDataUpdateEvent,Msk(683f0001) 12:46:36:302 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288399.4087]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:46:36:302 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288399.4087]:eCallEstablishedEvent,Msk(68bf01a6) 12:46:36:317 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35288399.4087]:eSetCallDataRequest 12:46:36:321 CTIOS1-ctios Trace: >>CG:[call.5000.35288399]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288399 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288399 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6622899400 NewConnDevID:6622899400 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288399 ecc:(...)) 12:46:36:321 CTIOS1-ctios Trace: >>CG:[call.5000.35288399.4087]:eSetCallDataConf(UniqObjID:call.5000.35288399.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:46:36:321 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288399.4087]:eCallDataUpdateEvent,Msk(68bf01a6) 12:46:36:341 CTIOS1-ctios Trace: [call.5000.35288399] Found CallConnection(4087.0) for device 4087. 12:46:36:341 CTIOS1-ctios Trace: [call.5000.35288399] Found CallConnection(4087.0) for device 4087. 12:46:36:969 CTIOS1-ctios Trace: >>CG:[call.5000.35288398]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288398 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288398 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:993445 ConnDevID:2033 NewConnDevID:2033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288398) 12:46:36:970 CTIOS1-ctios Trace: >>CG:[call.5000.35288398]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288398 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2033 CallngDevID:2033 CalldDevID:993445 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288398) 12:46:36:970 CTIOS1-ctios Trace: [call.5000.35288398] Found CallConnection(2033.0) for device 2033. 12:46:36:970 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288398.2033]:eCallDataUpdateEvent,Msk(68bf0002) 12:46:36:970 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288398.2033]:eCallOriginatedEvent,Msk(68bf0002) 12:46:37:262 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:46:37:263 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:46:37:271 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:46:37:272 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:46:37:278 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:46:37:278 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:46:37:278 CTIOS1-ctios Trace: >>CG:[call.5000.16788680]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:16788680 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4075 HldgDevID:4075 MsgID:eCallHeldEvent DvrKey:call.5000.16788680) 12:46:37:278 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0). 12:46:37:278 CTIOS1-ctios Trace: [call.5000.16788680.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:46:37:278 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:46:37:278 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eHold),Msk(0) 12:46:37:278 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:46:37:278 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:46:37:278 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]: eCallHeldEvent,Msk(683c0008) 12:46:37:284 CTIOS1-ctios Trace: >>CG:[call.5000.35288398]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288398 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288398 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2033 NewConnDevID:2033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288398) 12:46:37:284 CTIOS1-ctios Trace: >>CG:[call.5000.35288398]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288398 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:993445 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288398 Trnk#:0 TrnkGrp#:0) 12:46:37:284 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288398.2033]:eCallDataUpdateEvent,Msk(68bf0002) 12:46:37:284 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288398.2033]:eCallReachedNetworkEvent,Msk(68bf0002) 12:46:37:301 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:46:37:301 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:46:37:301 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288046 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4075 RetrvDevID:4075 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288046) 12:46:37:301 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eTalking),Msk(0) 12:46:37:301 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0). 12:46:37:301 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1800) 12:46:37:301 CTIOS1-ctios Trace: [call.5000.16788680.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1800) 12:46:37:301 CTIOS1-ctios Trace: [call.5000.16788680.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1800) 12:46:37:301 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eButtonEnablementMaskChange,Msk(683c1800) 12:46:37:301 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eButtonEnablementMaskChange,Msk(683c1800) 12:46:37:301 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eButtonEnablementMaskChange,Msk(683c1800) 12:46:37:301 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eCallRetrievedEvent,Msk(683c1800) 12:46:37:309 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0) for device 4075. 12:46:37:309 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0) for device 4075. 12:46:37:318 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.35288046.4075]:eSetCallDataRequest 12:46:37:323 CTIOS1-ctios Trace: >>CG:[call.5000.35288046.4075]:eSetCallDataConf(UniqObjID:call.5000.35288046.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:46:38:008 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:46:38:157 CTIOS1-ctios Trace: [call.5000.35288398] Found CallConnection(2033.0) for device 2033. 12:46:38:217 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:46:38:350 CTIOS1-ctios Trace: [call.5000.35288398] Found CallConnection(2033.0) for device 2033. 12:46:47:454 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:1) 12:46:47:454 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:46:47:454 CTIOS1-ctios Trace: >>CG:[call.5000.35288406]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288406 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2096 MsgID:eCallBeginEvent DvrKey:call.5000.35288406 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520007))) 12:46:47:454 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288406 12:46:47:454 CTIOS1-ctios Trace: >>CG:[call.5000.35288406]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288406 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:2096 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288406) 12:46:47:454 CTIOS1-ctios Trace: [call.5000.35288406] CallConnection(2096.0) found DeviceID(2096) AgentID(238). 12:46:47:454 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:46:47:454 CTIOS1-ctios Trace: Added CallConnection(2096.0). 12:46:47:454 CTIOS1-ctios Trace: [call.5000.35288406]::CreateCallConnection(): CallConnection(2096.0) created successfully. 12:46:47:454 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:46:47:454 CTIOS1-ctios Trace: [call.5000.35288406.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x20bf0002) 12:46:47:455 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:46:47:455 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:46:48:412 CTIOS1-ctios Trace: [call.5000.35288399] Found CallConnection(4087.0) for device 4087. 12:46:48:412 CTIOS1-ctios Trace: [call.5000.35288399] Found CallConnection(4087.0) for device 4087. 12:46:48:443 CTIOS1-ctios Trace: >>CG:[call.5000.35288399]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288399 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4087 RelDevID:4087 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288399) 12:46:48:443 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:46:48:443 CTIOS1-ctios Trace: >>CG:[call.5000.35288399]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288399 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6622899400 RelDevID:6622899400 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288399) 12:46:48:443 CTIOS1-ctios Trace: >>CG:[call.5000.35288399]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288399 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:6622899400 MsgID:eCallClearedEvent DvrKey:call.5000.35288399) 12:46:48:443 CTIOS1-ctios Trace: >>CG:[call.5000.35288399]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288399 ConnDevIDTyp:1 ConnDevID:6622899400 MsgID:eCallEndEvent DvrKey:call.5000.35288399) 12:46:48:443 CTIOS1-ctios Trace: Removed CallConnection(6622899400.1). 12:46:48:443 CTIOS1-ctios Trace: Removed CallConnection(4087.0). 12:46:48:443 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288399 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:46:48:443 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:1) 12:46:48:443 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:46:48:443 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288399.4087]:eCallConnectionClearedEvent,Msk(3c0000) 12:46:48:443 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288399.4087]:eCallConnectionClearedEvent,Msk(3c0000) 12:46:48:443 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288399.4087]:eCallClearedEvent,Msk(3c0000) 12:46:48:443 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288399.4087]:eCallEndEvent 12:46:48:443 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:46:50:203 CTIOS1-ctios Trace: >>CG:[call.5000.35288406]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288406 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2096 RelDevID:2096 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288406) 12:46:50:203 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:46:50:203 CTIOS1-ctios Trace: >>CG:[call.5000.35288406]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288406 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2096 MsgID:eCallClearedEvent DvrKey:call.5000.35288406) 12:46:50:206 CTIOS1-ctios Trace: >>CG:[call.5000.35288406]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288406 ConnDevIDTyp:0 ConnDevID:2096 MsgID:eCallEndEvent DvrKey:call.5000.35288406) 12:46:50:206 CTIOS1-ctios Trace: Removed CallConnection(2096.0). 12:46:50:206 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288406 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:46:50:206 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:1) 12:46:50:206 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:46:53:212 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:46:53:213 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:46:54:015 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0) for device 4108. 12:46:54:016 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0) for device 4108. 12:46:54:027 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:46:54:027 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:46:54:027 CTIOS1-ctios Trace: >>CG:[call.5000.35288377]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288377 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4108 HldgDevID:4108 MsgID:eCallHeldEvent DvrKey:call.5000.35288377) 12:46:54:027 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0). 12:46:54:027 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf000a) 12:46:54:027 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x28bf000a) 12:46:54:027 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eHold),Msk(0) 12:46:54:027 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(68bf000a) 12:46:54:027 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(28bf000a) 12:46:54:028 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]: eCallHeldEvent,Msk(68bf000a) 12:46:54:676 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287906 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4108.4109.2 RetrvDevID:4108 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287906 RetrvDevIDFull:4108.4109.2) 12:46:54:676 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.4109.2.0). 12:46:54:676 CTIOS1-ctios Trace: [call.5000.35287906.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x28bf01a6) 12:46:54:677 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf000a) 12:46:54:677 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf000a) 12:46:54:677 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:46:54:677 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(68bf000a) 12:46:54:677 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(68bf000a) 12:46:54:677 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eCallRetrievedEvent,Msk(28bf01a6) 12:46:54:683 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.4109.2.0) for device 4108. 12:46:54:684 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.4109.2.0) for device 4108. 12:46:54:696 CTIOS1-ctios Trace: ->RCV[bancomer17-828-3444 a=436][call.5000.35287906.4108]:eSetCallDataRequest 12:46:54:701 CTIOS1-ctios Trace: >>CG:[call.5000.35287906.4108]:eSetCallDataConf(UniqObjID:call.5000.35287906.4108 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-828-3444) 12:46:55:092 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2126 ANI:28 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1438 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1438 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1818) 12:46:55:092 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][]:eAgentPrecallEvent 12:46:55:097 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:46:55:097 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:46:55:098 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eReserved),Msk(0) 12:46:55:173 CTIOS1-ctios Trace: >>CG:[call.5000.35288409]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288409 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:28 DNIS:2126 Dialed#:3009 ConnDevID:28 RCallKeyDay:151064 RCallKeyCID:1438 MsgID:eCallBeginEvent DvrKey:call.5000.35288409 ecc:(...) ICMEntUniqID:icm.151064.1438 RCallKeySeq#:2) 12:46:55:173 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288409 12:46:55:173 CTIOS1-ctios Trace: >>CG:[call.5000.35288409]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288409 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:28 AlrtgDevID:(null) CallngDevID:28 CalldDevID:2126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288409 Trnk#:0 TrnkGrp#:0) 12:46:55:173 CTIOS1-ctios Trace: [call.5000.35288409]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 28. 12:46:55:173 CTIOS1-ctios Trace: CallConnection(28.1) created AgentObject (Device) for DeviceID(28). 12:46:55:173 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:46:55:173 CTIOS1-ctios Trace: Added CallConnection(28.1). 12:46:55:173 CTIOS1-ctios Trace: [call.5000.35288409]::CreateCallConnection(): CallConnection(28.1) created successfully. 12:46:55:173 CTIOS1-ctios Trace: >>CG:[call.5000.35288409]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288409 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:28 AlrtgDevID:2126 CallngDevID:28 CalldDevID:2126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288409 Trnk#:0 TrnkGrp#:0) 12:46:55:173 CTIOS1-ctios Trace: [call.5000.35288409] Found CallConnection(28.1) for device 28. 12:46:55:173 CTIOS1-ctios Trace: [call.5000.35288409]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2126. 12:46:55:173 CTIOS1-ctios Trace: [call.5000.35288409] CallConnection(28.1) found DeviceID(2126) AgentID(250). 12:46:55:173 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:46:55:173 CTIOS1-ctios Trace: Added CallConnection(28.1). 12:46:55:173 CTIOS1-ctios Trace: [call.5000.35288409]::CreateCallConnection(): CallConnection(28.1) created successfully. 12:46:55:173 CTIOS1-ctios Trace: [call.5000.35288409.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x683f0001) 12:46:55:173 CTIOS1-ctios Trace: [call.5000.35288409.2126] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:46:55:173 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288409.2126]:eCallBeginEvent 12:46:55:173 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288409.2126]:eButtonEnablementMaskChange,Msk(683f0001) 12:46:55:173 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288409.2126]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:46:55:178 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:46:55:178 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:46:55:178 CTIOS1-ctios Trace: >>CG:[call.5000.35288409]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288409 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288409 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:28 NewConnDevID:28 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288409 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520014))) 12:46:55:179 CTIOS1-ctios Trace: >>CG:[call.5000.35288409]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288409 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2126 CallngDevID:28 CalldDevID:2126 LstRedirDevID:(null) AnsDevID:2126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288409 Trnk#:0 TrnkGrp#:0) 12:46:55:179 CTIOS1-ctios Trace: [call.5000.35288409] Found CallConnection(28.1). 12:46:55:179 CTIOS1-ctios Trace: [call.5000.35288409] Found CallConnection(28.1). 12:46:55:179 CTIOS1-ctios Trace: [call.5000.35288409.28] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(28), Button Mask(0xbf01a6) 12:46:55:179 CTIOS1-ctios Trace: [call.5000.35288409.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf01a6) 12:46:55:179 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eTalking),Msk(0) 12:46:55:179 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288409.2126]:eCallDataUpdateEvent,Msk(683f0001) 12:46:55:179 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288409.2126]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:46:55:179 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288409.2126]:eCallEstablishedEvent,Msk(68bf01a6) 12:46:55:205 CTIOS1-ctios Trace: >>CG:[call.5000.35288135]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288135 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288135 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000174 NewConnDevID:88000174 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288135 ecc:(...)) 12:46:55:213 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0) for device 2306. 12:46:55:213 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0) for device 2306. 12:46:55:217 CTIOS1-ctios Trace: >>CG:[call.5000.2130706788]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706788 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4105 DNIS:3000 CallrEntrDig:3000 ConnDevID:2306 RCallKeyDay:151064 RCallKeyCID:1402 MsgID:eCallBeginEvent DvrKey:call.5000.2130706788 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519492)) ICMEntUniqID:icm.151064.1402 RCallKeySeq#:3) 12:46:55:217 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706788 12:46:55:217 CTIOS1-ctios Trace: >>CG:[call.5000.35288135]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288135 NumParties:1 SecDevIDTyp:0 SecCID:2130706788 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:88000174 SecDevID:2306 TfrgDevID:2306 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35288135ConnectedParty[1]:(ConnPtyCID:35288135 ConnPtyDevIDTyp:1 ConnPtyDevID:88000174)) 12:46:55:217 CTIOS1-ctios Trace: >>CG:[call.5000.2130706788]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288135 NumParties:1 SecDevIDTyp:0 SecCID:2130706788 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:88000174 SecDevID:2306 TfrgDevID:2306 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706788ConnectedParty[1]:(ConnPtyCID:35288135 ConnPtyDevIDTyp:1 ConnPtyDevID:88000174)) 12:46:55:217 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0). 12:46:55:217 CTIOS1-ctios Trace: >>CG:[call.5000.2130706788]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706788 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706788 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2306 NewConnDevID:88000174 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706788) 12:46:55:217 CTIOS1-ctios Trace: [call.5000.2130706788]::FindTransferCommonDeviceID Calls [call.5000.35288135] and [call.5000.2130706788] do not appear to have a common Device. Tranferring Device [2306] is set as common device 12:46:55:217 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0). 12:46:55:217 CTIOS1-ctios Trace: [call.5000.35288135] Found CallConnection(2306.0). 12:46:55:217 CTIOS1-ctios Trace: Removed CallConnection(2306.0). 12:46:55:217 CTIOS1-ctios Trace: Added CallConnection(88000174.1). 12:46:55:217 CTIOS1-ctios Trace: [call.5000.2130706788] Moved CallConnection[88000174.1] from [call.5000.35288135] to [call.5000.2130706788]. 12:46:55:218 CTIOS1-ctios Trace: >>CG:[call.5000.2130706788]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706788 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000174 RelDevID:88000174 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706788) 12:46:55:218 CTIOS1-ctios Trace: >>CG:[call.5000.2130706788]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706788 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2306 MsgID:eCallClearedEvent DvrKey:call.5000.2130706788) 12:46:55:218 CTIOS1-ctios Trace: >>CG:[call.5000.2130706788]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706788 ConnDevIDTyp:1 ConnDevID:88000174 MsgID:eCallEndEvent DvrKey:call.5000.2130706788) 12:46:55:218 CTIOS1-ctios Trace: Removed CallConnection(88000174.1). 12:46:55:218 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706788 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:46:55:218 CTIOS1-ctios Trace: >>CG:[call.5000.35288135]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288135 ConnDevIDTyp:1 ConnDevID:88000174 MsgID:eCallEndEvent DvrKey:call.5000.35288135) 12:46:55:218 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288135 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:46:55:218 CTIOS1-ctios Trace: >>CG:[agent.5000.347]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5171 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2306 AGID:347 AGInstr:2306 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.347 AGAvailStatus:1) 12:46:55:218 CTIOS1-ctios Trace: [agent.5000.347] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:46:55:236 CTIOS1-ctios Trace: ->RCV[BANCOMER30-2880-3180 a=250][call.5000.35288409.2126]:eSetCallDataRequest 12:46:55:240 CTIOS1-ctios Trace: >>CG:[call.5000.35288409]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288409 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288409 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:28 NewConnDevID:28 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288409 ecc:(...)) 12:46:55:240 CTIOS1-ctios Trace: >>CG:[call.5000.35288409.2126]:eSetCallDataConf(UniqObjID:call.5000.35288409.2126 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER30-2880-3180) 12:46:55:240 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288409.2126]:eCallDataUpdateEvent,Msk(68bf01a6) 12:46:55:728 CTIOS1-ctios Trace: [call.5000.35288409] Found CallConnection(2126.0) for device 2126. 12:46:55:733 CTIOS1-ctios Trace: [call.5000.35288409] Found CallConnection(2126.0) for device 2126. 12:46:57:538 CTIOS1-ctios Trace: >>CG:[call.5000.35288398]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288398 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:93445 CallngDevID:2033 CalldDevID:993445 LstRedirDevID:(null) AnsDevID:93445 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288398 Trnk#:0 TrnkGrp#:0) 12:46:57:539 CTIOS1-ctios Trace: [call.5000.35288398] Found CallConnection(2033.0). 12:46:57:539 CTIOS1-ctios Trace: [call.5000.35288398.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf01a6) 12:46:57:539 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288398.2033]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:46:57:539 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288398.2033]:eCallEstablishedEvent,Msk(68bf01a6) 12:46:57:550 CTIOS1-ctios Trace: ->RCV[bancomer51-3952-4040 a=215][call.5000.35288398.2033]:eSetCallDataRequest 12:46:57:555 CTIOS1-ctios Trace: >>CG:[call.5000.35288398]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288398 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288398 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2033 NewConnDevID:2033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288398) 12:46:57:555 CTIOS1-ctios Trace: >>CG:[call.5000.35288398.2033]:eSetCallDataConf(UniqObjID:call.5000.35288398.2033 MsgID:eSetCallDataConf TgtCILClntID:bancomer51-3952-4040) 12:46:57:556 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288398.2033]:eCallDataUpdateEvent,Msk(68bf01a6) 12:47:00:726 CTIOS1-ctios Trace: [call.5000.35288058] Found CallConnection(4102.0) for device 4102. 12:47:00:729 CTIOS1-ctios Trace: [call.5000.35288058] Found CallConnection(4102.0) for device 4102. 12:47:00:733 CTIOS1-ctios Trace: >>CG:[call.5000.35288058]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288058 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4102 RelDevID:4102 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288058) 12:47:00:733 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:00:733 CTIOS1-ctios Trace: >>CG:[call.5000.35288058]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288058 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4422291141 RelDevID:4422291141 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288058) 12:47:00:733 CTIOS1-ctios Trace: >>CG:[call.5000.35288058]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288058 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4422291141 MsgID:eCallClearedEvent DvrKey:call.5000.35288058) 12:47:00:733 CTIOS1-ctios Trace: >>CG:[call.5000.35288058]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288058 ConnDevIDTyp:1 ConnDevID:4422291141 MsgID:eCallEndEvent DvrKey:call.5000.35288058) 12:47:00:733 CTIOS1-ctios Trace: Removed CallConnection(4422291141.1). 12:47:00:734 CTIOS1-ctios Trace: Removed CallConnection(4102.0). 12:47:00:734 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288058 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:47:00:734 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:1) 12:47:00:734 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:47:00:734 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288058.4102]:eCallConnectionClearedEvent,Msk(3c0000) 12:47:00:734 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288058.4102]:eCallConnectionClearedEvent,Msk(3c0000) 12:47:00:734 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288058.4102]:eCallClearedEvent,Msk(3c0000) 12:47:00:734 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288058.4102]:eCallEndEvent 12:47:00:734 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:47:03:878 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:47:03:879 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:47:03:888 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:47:03:888 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:03:888 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2102 HldgDevID:2102 MsgID:eCallHeldEvent DvrKey:call.5000.35287795) 12:47:03:889 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0). 12:47:03:889 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:47:03:889 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:47:03:889 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eHold),Msk(0) 12:47:03:889 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:47:03:889 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:47:03:889 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]: eCallHeldEvent,Msk(68bf000a) 12:47:03:921 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:47:03:921 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:03:921 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2102 RetrvDevID:2102 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287626) 12:47:03:921 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0). 12:47:03:921 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:47:03:921 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:47:03:921 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:47:03:921 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eTalking),Msk(0) 12:47:03:921 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:47:03:922 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:47:03:922 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:47:03:922 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eCallRetrievedEvent,Msk(68bf01a6) 12:47:04:125 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:47:04:127 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:47:08:607 CTIOS1-ctios Trace: [call.5000.35288398] Found CallConnection(2033.0) for device 2033. 12:47:08:610 CTIOS1-ctios Trace: [call.5000.35288398] Found CallConnection(2033.0) for device 2033. 12:47:08:610 CTIOS1-ctios Trace: >>CG:[call.5000.35288398]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288398 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2033 RelDevID:2033 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288398) 12:47:08:610 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:08:610 CTIOS1-ctios Trace: >>CG:[call.5000.35288398]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288398 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:93445 RelDevID:93445 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288398) 12:47:08:610 CTIOS1-ctios Trace: >>CG:[call.5000.35288398]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288398 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2033 MsgID:eCallClearedEvent DvrKey:call.5000.35288398) 12:47:08:611 CTIOS1-ctios Trace: >>CG:[call.5000.35288398]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288398 ConnDevIDTyp:0 ConnDevID:2033 MsgID:eCallEndEvent DvrKey:call.5000.35288398) 12:47:08:611 CTIOS1-ctios Trace: Removed CallConnection(2033.0). 12:47:08:611 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288398 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:47:08:611 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:47:08:611 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:47:08:611 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288398.2033]:eCallConnectionClearedEvent,Msk(3c0000) 12:47:08:611 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288398.2033]:eCallConnectionClearedEvent,Msk(3c0000) 12:47:08:611 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288398.2033]:eCallClearedEvent,Msk(3c0000) 12:47:08:612 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288398.2033]:eCallEndEvent 12:47:08:612 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:47:09:075 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:1) 12:47:09:075 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:09:075 CTIOS1-ctios Trace: >>CG:[call.5000.35288416]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288416 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2033 MsgID:eCallBeginEvent DvrKey:call.5000.35288416 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520028))) 12:47:09:075 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288416 12:47:09:075 CTIOS1-ctios Trace: >>CG:[call.5000.35288416]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288416 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2033 CallngDevID:2033 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288416) 12:47:09:075 CTIOS1-ctios Trace: [call.5000.35288416] CallConnection(2033.0) found DeviceID(2033) AgentID(215). 12:47:09:075 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:47:09:075 CTIOS1-ctios Trace: Added CallConnection(2033.0). 12:47:09:075 CTIOS1-ctios Trace: [call.5000.35288416]::CreateCallConnection(): CallConnection(2033.0) created successfully. 12:47:09:075 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:47:09:075 CTIOS1-ctios Trace: [call.5000.35288416.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf0002) 12:47:09:075 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eTalking),Msk(0) 12:47:09:076 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288416.2033]:eButtonEnablementMaskChange,Msk(68bf0002) 12:47:09:076 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288416.2033]:eCallBeginEvent,Msk(68bf0002) 12:47:09:076 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288416.2033]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:47:09:078 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:4 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:47:09:078 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:09:078 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:47:09:078 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:130 SGID:5047 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:47:09:078 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:47:09:078 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eTalking),Msk(0) 12:47:09:079 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eTalking),Msk(0) 12:47:09:079 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eTalking),Msk(0) 12:47:09:079 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eTalking),Msk(0) 12:47:12:701 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:1) 12:47:12:701 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:47:13:012 CTIOS1-ctios Trace: >>CG:[call.5000.35288416]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288416 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288416 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:0445524227071 ConnDevID:2033 NewConnDevID:2033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288416) 12:47:13:012 CTIOS1-ctios Trace: >>CG:[call.5000.35288416]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288416 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2033 CallngDevID:2033 CalldDevID:0445524227071 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288416) 12:47:13:012 CTIOS1-ctios Trace: [call.5000.35288416] Found CallConnection(2033.0) for device 2033. 12:47:13:012 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288416.2033]:eCallDataUpdateEvent,Msk(68bf0002) 12:47:13:013 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288416.2033]:eCallOriginatedEvent,Msk(68bf0002) 12:47:13:014 CTIOS1-ctios Trace: [call.5000.35288223] Found CallConnection(2018.0) for device 2018. 12:47:13:014 CTIOS1-ctios Trace: [call.5000.35288223] Found CallConnection(2018.0) for device 2018. 12:47:13:014 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:47:13:014 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:13:014 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288223 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2018 HldgDevID:2018 MsgID:eCallHeldEvent DvrKey:call.5000.35288223) 12:47:13:014 CTIOS1-ctios Trace: [call.5000.35288223] Found CallConnection(2018.0). 12:47:13:014 CTIOS1-ctios Trace: [call.5000.35288223.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:47:13:753 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0) for device 4075. 12:47:13:753 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0) for device 4075. 12:47:13:765 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:47:13:765 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:13:765 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288046 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4075 HldgDevID:4075 MsgID:eCallHeldEvent DvrKey:call.5000.35288046) 12:47:13:765 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0). 12:47:13:765 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:47:13:765 CTIOS1-ctios Trace: [call.5000.16788680.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c0008) 12:47:13:765 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eHold),Msk(0) 12:47:13:765 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:47:13:765 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eButtonEnablementMaskChange,Msk(683c0008) 12:47:13:766 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]: eCallHeldEvent,Msk(683c0008) 12:47:13:936 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:47:13:937 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:47:13:952 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:47:13:952 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:13:952 CTIOS1-ctios Trace: >>CG:[call.5000.16788680]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788680 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4075 RetrvDevID:4075 MsgID:eCallRetrievedEvent DvrKey:call.5000.16788680) 12:47:13:952 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0). 12:47:13:952 CTIOS1-ctios Trace: [call.5000.16788680.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:47:13:952 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:47:13:952 CTIOS1-ctios Trace: [call.5000.35288046.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683c1840) 12:47:13:952 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eTalking),Msk(0) 12:47:13:952 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:47:13:953 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:47:13:953 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eButtonEnablementMaskChange,Msk(683c1840) 12:47:13:953 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eCallRetrievedEvent,Msk(683c1840) 12:47:13:977 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.16788680.4075]:eSetCallDataRequest 12:47:13:982 CTIOS1-ctios Trace: >>CG:[call.5000.16788680.4075]:eSetCallDataConf(UniqObjID:call.5000.16788680.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:47:14:656 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:47:14:657 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:47:14:658 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:47:14:666 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:47:14:701 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:47:14:701 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:14:701 CTIOS1-ctios Trace: >>CG:[call.5000.35288418]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288418 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35288418 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520034))) 12:47:14:701 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288418 12:47:14:701 CTIOS1-ctios Trace: >>CG:[call.5000.35288418]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288418 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288418) 12:47:14:701 CTIOS1-ctios Trace: [call.5000.35288418] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:47:14:701 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:47:14:701 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:47:14:701 CTIOS1-ctios Trace: [call.5000.35288418]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:47:14:701 CTIOS1-ctios Trace: [call.5000.35288418.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:47:14:702 CTIOS1-ctios Trace: [call.5000.35288223.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:47:14:787 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.16788680.4075]:eTransferCallRequest 12:47:14:826 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:47:14:826 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0) for device 4075. 12:47:14:866 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:47:14:867 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:47:14:917 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288046 NumParties:4 SecDevIDTyp:0 SecCID:16788680 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:4616130864 SecDevID:4075 TfrgDevID:4075 TfrdDevID:2090 MsgID:eCallTransferredEvent DvrKey:call.5000.35288046ConnectedParty[1]:(ConnPtyCID:35288046 ConnPtyDevIDTyp:1 ConnPtyDevID:4616130864) ConnectedParty[2]:(ConnPtyCID:35288046 ConnPtyDevIDTyp:1 ConnPtyDevID:3009) ConnectedParty[3]:(ConnPtyCID:35288046 ConnPtyDevIDTyp:1 ConnPtyDevID:2090) ConnectedParty[4]:(ConnPtyCID:35288046 ConnPtyDevIDTyp:1 ConnPtyDevID:2090)) 12:47:14:917 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0). 12:47:14:917 CTIOS1-ctios Trace: >>CG:[call.5000.16788680]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288046 NumParties:4 SecDevIDTyp:0 SecCID:16788680 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:4616130864 SecDevID:4075 TfrgDevID:4075 TfrdDevID:2090 MsgID:eCallTransferredEvent DvrKey:call.5000.16788680ConnectedParty[1]:(ConnPtyCID:35288046 ConnPtyDevIDTyp:1 ConnPtyDevID:4616130864) ConnectedParty[2]:(ConnPtyCID:35288046 ConnPtyDevIDTyp:1 ConnPtyDevID:3009) ConnectedParty[3]:(ConnPtyCID:35288046 ConnPtyDevIDTyp:1 ConnPtyDevID:2090) ConnectedParty[4]:(ConnPtyCID:35288046 ConnPtyDevIDTyp:1 ConnPtyDevID:2090)) 12:47:14:917 CTIOS1-ctios Trace: [call.5000.16788680]::FindTransferCommonDeviceID Found Transferring Device [4075] on both [call.5000.35288046] and [call.5000.16788680]. 12:47:14:917 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0). 12:47:14:917 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0). 12:47:14:917 CTIOS1-ctios Trace: [call.5000.35288046] Found CallConnection(4075.0). 12:47:14:917 CTIOS1-ctios Trace: Removed CallConnection(4075.0). 12:47:14:917 CTIOS1-ctios Trace: [call.5000.16788680] Found CallConnection(4075.0). 12:47:14:917 CTIOS1-ctios Trace: Removed CallConnection(4075.0). 12:47:14:917 CTIOS1-ctios Trace: Added CallConnection(4616130864.1). 12:47:14:917 CTIOS1-ctios Trace: [call.5000.16788680] Moved CallConnection[4616130864.1] from [call.5000.35288046] to [call.5000.16788680]. 12:47:14:918 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288046 ConnDevIDTyp:1 ConnDevID:4616130864 MsgID:eCallEndEvent DvrKey:call.5000.35288046) 12:47:14:918 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288046 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:47:14:918 CTIOS1-ctios Trace: >>CG:[call.5000.16788680]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788680 CallTyp:13 ConnDevIDTyp:0 NewConnCID:35288046 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4075 NewConnDevID:3009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788680) 12:47:14:918 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288046 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35288046 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3009 NewConnDevID:4616130864 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288046) 12:47:14:918 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288046 CallTyp:13 ConnDevIDTyp:1 NewConnCID:35288046 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:4616130864 DNIS:4075 ConnDevID:4616130864 NewConnDevID:4616130864 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288046 ecc:(...)) 12:47:14:918 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:1) 12:47:14:918 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:47:14:918 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288046 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288046) 12:47:14:918 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288046 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:2090 RelDevID:2090 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288046) 12:47:14:918 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288046 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:2090 RelDevID:2090 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288046) 12:47:14:919 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288046 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:4616130864 RelDevID:4616130864 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288046) 12:47:14:919 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288046 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35288046) 12:47:14:919 CTIOS1-ctios Trace: >>CG:[call.5000.35288046]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288046 ConnDevIDTyp:1 ConnDevID:4616130864 MsgID:eCallEndEvent DvrKey:call.5000.35288046) 12:47:14:919 CTIOS1-ctios Trace: Removed CallConnection(4616130864.1). 12:47:14:919 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288046 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:47:14:919 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eCallTransferredEvent,Msk(683c1880) 12:47:14:919 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eCallTransferredEvent,Msk(683c1880) 12:47:14:919 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eCallTransferredEvent,Msk(683c1880) 12:47:14:919 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288046.4075]:eCallEndEvent 12:47:14:919 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.16788680.4075]:eCallEndEvent 12:47:14:919 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:47:14:919 CTIOS1-ctios Trace: >>CG:[call.5000.16788680.4075]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:35288046 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.16788680.4075 MsgID:eTransferCallConf TgtCILClntID:bancomer17-3340-3424) 12:47:14:919 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.16788680.4075]. 12:47:15:621 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:47:15:829 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:47:21:674 CTIOS1-ctios Trace: >>CG:[call.5000.35288416]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288416 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288416 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2033 NewConnDevID:2033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288416) 12:47:21:674 CTIOS1-ctios Trace: >>CG:[call.5000.35288416]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288416 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:0445524227071 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288416 Trnk#:0 TrnkGrp#:0) 12:47:21:675 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288416.2033]:eCallDataUpdateEvent,Msk(68bf0002) 12:47:21:675 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288416.2033]:eCallReachedNetworkEvent,Msk(68bf0002) 12:47:21:687 CTIOS1-ctios Trace: [call.5000.35288416] Found CallConnection(2033.0) for device 2033. 12:47:21:692 CTIOS1-ctios Trace: [call.5000.35288416] Found CallConnection(2033.0) for device 2033. 12:47:25:294 CTIOS1-ctios Trace: >>CG:[call.5000.35288416]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288416 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:0445524227071 CallngDevID:2033 CalldDevID:0445524227071 LstRedirDevID:(null) AnsDevID:0445524227071 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288416 Trnk#:0 TrnkGrp#:0) 12:47:25:294 CTIOS1-ctios Trace: [call.5000.35288416] Found CallConnection(2033.0). 12:47:25:294 CTIOS1-ctios Trace: [call.5000.35288416.2033] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2033), Button Mask(0x68bf01a6) 12:47:25:294 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288416.2033]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:47:25:294 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288416.2033]:eCallEstablishedEvent,Msk(68bf01a6) 12:47:25:305 CTIOS1-ctios Trace: ->RCV[bancomer51-3952-4040 a=215][call.5000.35288416.2033]:eSetCallDataRequest 12:47:25:311 CTIOS1-ctios Trace: >>CG:[call.5000.35288416]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288416 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288416 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2033 NewConnDevID:2033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288416) 12:47:25:311 CTIOS1-ctios Trace: >>CG:[call.5000.35288416.2033]:eSetCallDataConf(UniqObjID:call.5000.35288416.2033 MsgID:eSetCallDataConf TgtCILClntID:bancomer51-3952-4040) 12:47:25:312 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288416.2033]:eCallDataUpdateEvent,Msk(68bf01a6) 12:47:29:203 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2150.2151.2.0) for device 2150. 12:47:29:204 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2150.2151.2.0) for device 2150. 12:47:29:209 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288194 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:2150.2151.2 HldgDevID:2150 MsgID:eCallHeldEvent DvrKey:call.5000.35288194 HldgDevIDFull:2150.2151.2) 12:47:29:209 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2150.2151.2.0). 12:47:29:209 CTIOS1-ctios Trace: [call.5000.35288194.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:47:29:209 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:47:29:209 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:47:29:231 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:47:29:231 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:29:231 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288098 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2150 RetrvDevID:2150 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288098) 12:47:29:231 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0). 12:47:29:231 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:47:29:231 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:47:29:231 CTIOS1-ctios Trace: [call.5000.35288194.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:47:29:231 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:47:29:231 CTIOS1-ctios Trace: [call.5000.35288194.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:47:29:239 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:47:29:380 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:47:33:023 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:47:33:024 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:47:33:039 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:47:33:039 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:33:039 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2102 HldgDevID:2102 MsgID:eCallHeldEvent DvrKey:call.5000.35287626) 12:47:33:039 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0). 12:47:33:039 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:47:33:039 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:47:33:039 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eHold),Msk(0) 12:47:33:039 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:47:33:039 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:47:33:040 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]: eCallHeldEvent,Msk(68bf000a) 12:47:33:065 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:47:33:065 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:33:065 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2102 RetrvDevID:2102 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287795) 12:47:33:065 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0). 12:47:33:065 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:47:33:065 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:47:33:065 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:47:33:065 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eTalking),Msk(0) 12:47:33:065 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:47:33:066 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:47:33:066 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:47:33:066 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eCallRetrievedEvent,Msk(68bf01a6) 12:47:33:420 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:47:33:465 CTIOS1-ctios Trace: >>CG:[call.5000.35288418]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288418 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288418 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:816397 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288418) 12:47:33:466 CTIOS1-ctios Trace: >>CG:[call.5000.35288418]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288418 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 CalldDevID:816397 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288418) 12:47:33:466 CTIOS1-ctios Trace: [call.5000.35288418] Found CallConnection(2018.0) for device 2018. 12:47:33:482 CTIOS1-ctios Trace: >>CG:[call.5000.35288418]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288418 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:13 FailDevTyp:0 MonID:0 ConnDevID:2018 CalldDevID:(null) FailDevID:2018 MsgID:eCallFailedEvent DvrKey:call.5000.35288418) 12:47:33:482 CTIOS1-ctios Trace: [call.5000.35288418.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x203f1000) 12:47:33:482 CTIOS1-ctios Trace: [call.5000.35288223.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:47:33:483 CTIOS1-ctios Trace: >>CG:[call.5000.35288418]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288418 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:13 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 CalldDevID:(null) MsgID:eCallOriginatedEvent DvrKey:call.5000.35288418) 12:47:33:483 CTIOS1-ctios Trace: [call.5000.35288418] Found CallConnection(2018.0) for device 2018. 12:47:33:487 CTIOS1-ctios Trace: [call.5000.35288418] Found CallConnection(2018.0) for device 2018. 12:47:33:493 CTIOS1-ctios Trace: [call.5000.35288418] Found CallConnection(2018.0) for device 2018. 12:47:33:661 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:47:36:453 CTIOS1-ctios Trace: [call.5000.35288418] Found CallConnection(2018.0) for device 2018. 12:47:36:455 CTIOS1-ctios Trace: [call.5000.35288418] Found CallConnection(2018.0) for device 2018. 12:47:36:455 CTIOS1-ctios Trace: >>CG:[call.5000.35288418]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288418 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288418) 12:47:36:455 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:36:455 CTIOS1-ctios Trace: [call.5000.35288223.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:47:36:455 CTIOS1-ctios Trace: >>CG:[call.5000.35288418]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288418 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018 MsgID:eCallClearedEvent DvrKey:call.5000.35288418) 12:47:36:455 CTIOS1-ctios Trace: >>CG:[call.5000.35288418]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288418 ConnDevIDTyp:0 ConnDevID:2018 MsgID:eCallEndEvent DvrKey:call.5000.35288418) 12:47:36:455 CTIOS1-ctios Trace: [call.5000.35288223.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:47:36:455 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:47:36:456 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288418 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:47:36:456 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:47:36:456 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:38:461 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:47:38:461 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:38:462 CTIOS1-ctios Trace: >>CG:[call.5000.35288427]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288427 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2018 MsgID:eCallBeginEvent DvrKey:call.5000.35288427 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520058))) 12:47:38:462 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288427 12:47:38:462 CTIOS1-ctios Trace: >>CG:[call.5000.35288427]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288427 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288427) 12:47:38:462 CTIOS1-ctios Trace: [call.5000.35288427] CallConnection(2018.0) found DeviceID(2018) AgentID(217). 12:47:38:462 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:47:38:462 CTIOS1-ctios Trace: Added CallConnection(2018.0). 12:47:38:462 CTIOS1-ctios Trace: [call.5000.35288427]::CreateCallConnection(): CallConnection(2018.0) created successfully. 12:47:38:462 CTIOS1-ctios Trace: [call.5000.35288427.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf0002) 12:47:38:462 CTIOS1-ctios Trace: [call.5000.35288223.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:47:40:140 CTIOS1-ctios Trace: >>CG:[call.5000.35288427]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288427 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288427 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:0445524410190 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288427) 12:47:40:140 CTIOS1-ctios Trace: >>CG:[call.5000.35288427]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288427 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2018 CallngDevID:2018 CalldDevID:0445524410190 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288427) 12:47:40:141 CTIOS1-ctios Trace: [call.5000.35288427] Found CallConnection(2018.0) for device 2018. 12:47:42:377 CTIOS1-ctios Trace: [call.5000.35288416] Found CallConnection(2033.0) for device 2033. 12:47:42:380 CTIOS1-ctios Trace: [call.5000.35288416] Found CallConnection(2033.0) for device 2033. 12:47:42:380 CTIOS1-ctios Trace: >>CG:[call.5000.35288416]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288416 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2033 RelDevID:2033 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288416) 12:47:42:380 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:42:380 CTIOS1-ctios Trace: >>CG:[call.5000.35288416]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288416 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:0445524227071 RelDevID:0445524227071 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288416) 12:47:42:381 CTIOS1-ctios Trace: >>CG:[call.5000.35288416]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288416 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2033 MsgID:eCallClearedEvent DvrKey:call.5000.35288416) 12:47:42:381 CTIOS1-ctios Trace: >>CG:[call.5000.35288416]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288416 ConnDevIDTyp:0 ConnDevID:2033 MsgID:eCallEndEvent DvrKey:call.5000.35288416) 12:47:42:381 CTIOS1-ctios Trace: Removed CallConnection(2033.0). 12:47:42:381 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288416 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:47:42:381 CTIOS1-ctios Trace: >>CG:[agent.5000.215]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5023 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2033 AGID:215 AGInstr:2033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.215 AGAvailStatus:0) 12:47:42:381 CTIOS1-ctios Trace: [agent.5000.215] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:47:42:381 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288416.2033]:eCallConnectionClearedEvent,Msk(3c0000) 12:47:42:382 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288416.2033]:eCallConnectionClearedEvent,Msk(3c0000) 12:47:42:382 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288416.2033]:eCallClearedEvent,Msk(3c0000) 12:47:42:382 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][call.5000.35288416.2033]:eCallEndEvent 12:47:42:382 CTIOS1-ctios Trace: <-SND[bancomer51-3952-4040][agent.5000.215]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:47:42:493 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.35288342.2204]:eSetCallDataRequest 12:47:42:499 CTIOS1-ctios Trace: >>CG:[call.5000.35288342]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288342 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288342 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4444999600 NewConnDevID:4444999600 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288342 ecc:(...)) 12:47:42:500 CTIOS1-ctios Trace: >>CG:[call.5000.35288342.2204]:eSetCallDataConf(UniqObjID:call.5000.35288342.2204 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER43-4084-3052) 12:47:42:500 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288342.2204]:eCallDataUpdateEvent,Msk(68bf01a6) 12:47:45:710 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(4111.0) for device 4111. 12:47:45:711 CTIOS1-ctios Trace: [call.5000.35288228] Found CallConnection(4111.0) for device 4111. 12:47:45:740 CTIOS1-ctios Trace: >>CG:[call.5000.35288228]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288228 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4111 RelDevID:4111 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288228) 12:47:45:740 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:45:740 CTIOS1-ctios Trace: >>CG:[call.5000.35288228]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288228 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2949431920 RelDevID:2949431920 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288228) 12:47:45:741 CTIOS1-ctios Trace: >>CG:[call.5000.35288228]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288228 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2949431920 MsgID:eCallClearedEvent DvrKey:call.5000.35288228) 12:47:45:741 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:47:45:741 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:47:45:741 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eCallClearedEvent,Msk(3c0000) 12:47:45:742 CTIOS1-ctios Trace: >>CG:[call.5000.35288228]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288228 ConnDevIDTyp:1 ConnDevID:2949431920 MsgID:eCallEndEvent DvrKey:call.5000.35288228) 12:47:45:742 CTIOS1-ctios Trace: Removed CallConnection(2949431920.1). 12:47:45:742 CTIOS1-ctios Trace: Removed CallConnection(4111.0). 12:47:45:742 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288228 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:47:45:742 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:1) 12:47:45:743 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:47:45:743 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288228.4111]:eCallEndEvent 12:47:45:743 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:47:48:291 CTIOS1-ctios Trace: >>CG:[call.5000.35288427]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288427 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288427 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288427) 12:47:48:292 CTIOS1-ctios Trace: >>CG:[call.5000.35288427]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288427 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:0445524410190 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288427 Trnk#:0 TrnkGrp#:0) 12:47:48:300 CTIOS1-ctios Trace: [call.5000.35288427] Found CallConnection(2018.0) for device 2018. 12:47:48:305 CTIOS1-ctios Trace: [call.5000.35288427] Found CallConnection(2018.0) for device 2018. 12:47:51:170 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:47:51:171 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:51:171 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4021 HldgDevID:4021 MsgID:eCallHeldEvent DvrKey:call.5000.35288143) 12:47:51:171 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0). 12:47:51:171 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:47:51:174 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:47:51:174 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:47:51:177 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:47:51:177 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:51:177 CTIOS1-ctios Trace: >>CG:[call.5000.16788682]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788682 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4021 RCallKeyDay:151064 RCallKeyCID:1401 MsgID:eCallBeginEvent DvrKey:call.5000.16788682 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519526)) ICMEntUniqID:icm.151064.1401 RCallKeySeq#:3) 12:47:51:177 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788682 12:47:51:177 CTIOS1-ctios Trace: >>CG:[call.5000.16788682]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788682 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4021 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788682 COCConnCID:35288143 COCCallConnDevIDTyp:0 COCCallConnDevID:4021) 12:47:51:177 CTIOS1-ctios Trace: [call.5000.16788682] CallConnection(4021.0) found DeviceID(4021) AgentID(407). 12:47:51:177 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:47:51:177 CTIOS1-ctios Trace: Added CallConnection(4021.0). 12:47:51:177 CTIOS1-ctios Trace: [call.5000.16788682]::CreateCallConnection(): CallConnection(4021.0) created successfully. 12:47:51:177 CTIOS1-ctios Trace: [call.5000.16788682.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1000) 12:47:51:177 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1000) 12:47:51:348 CTIOS1-ctios Trace: >>CG:[call.5000.16788682]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788682 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788682 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3022 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788682 ecc:(...)) 12:47:51:349 CTIOS1-ctios Trace: >>CG:[call.5000.16788682]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788682 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4021 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788682) 12:47:51:349 CTIOS1-ctios Trace: [call.5000.16788682] Found CallConnection(4021.0) for device 4021. 12:47:51:398 CTIOS1-ctios Trace: [call.5000.16788682] Found CallConnection(4021.0) for device 4021. 12:47:51:398 CTIOS1-ctios Trace: [call.5000.16788682] Found CallConnection(4021.0) for device 4021. 12:47:51:401 CTIOS1-ctios Trace: >>CG:[call.5000.16788682]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788682 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788682 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788682 ecc:(...)) 12:47:51:402 CTIOS1-ctios Trace: >>CG:[call.5000.16788682]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788682 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788682 Trnk#:0 TrnkGrp#:0) 12:47:51:402 CTIOS1-ctios Trace: >>CG:[call.5000.16788682]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788682 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788682 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788682 ecc:(...)) 12:47:51:402 CTIOS1-ctios Trace: >>CG:[call.5000.16788682]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788682 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4021 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788682 Trnk#:0 TrnkGrp#:0) 12:47:51:402 CTIOS1-ctios Trace: [call.5000.16788682] Found CallConnection(4021.0). 12:47:51:403 CTIOS1-ctios Trace: [call.5000.16788682.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1a40) 12:47:51:403 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1a40) 12:47:51:403 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1a40) 12:47:51:550 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:220 SGID:5052 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2180 ANI:9988816200 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1440 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1440 RCallKeySeq#:1 CallTypIDTag:5016 PreCallIIDTag:1822) 12:47:51:550 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][]:eAgentPrecallEvent 12:47:51:554 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5120 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2180 AGID:274 AGInstr:2180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.274 AGAvailStatus:0) 12:47:51:555 CTIOS1-ctios Trace: [agent.5000.274] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:51:555 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eAgentStateEvent(eReserved),Msk(0) 12:47:51:627 CTIOS1-ctios Trace: >>CG:[call.5000.35288430]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288430 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:9988816200 DNIS:2180 Dialed#:3009 ConnDevID:9988816200 RCallKeyDay:151064 RCallKeyCID:1440 MsgID:eCallBeginEvent DvrKey:call.5000.35288430 ecc:(...) ICMEntUniqID:icm.151064.1440 RCallKeySeq#:2) 12:47:51:627 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288430 12:47:51:627 CTIOS1-ctios Trace: >>CG:[call.5000.35288430]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288430 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9988816200 AlrtgDevID:(null) CallngDevID:9988816200 CalldDevID:2180 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288430 Trnk#:0 TrnkGrp#:0) 12:47:51:627 CTIOS1-ctios Trace: [call.5000.35288430]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9988816200. 12:47:51:627 CTIOS1-ctios Trace: CallConnection(9988816200.1) created AgentObject (Device) for DeviceID(9988816200). 12:47:51:627 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:47:51:627 CTIOS1-ctios Trace: Added CallConnection(9988816200.1). 12:47:51:627 CTIOS1-ctios Trace: [call.5000.35288430]::CreateCallConnection(): CallConnection(9988816200.1) created successfully. 12:47:51:628 CTIOS1-ctios Trace: >>CG:[call.5000.35288430]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288430 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:220 SGID:5052 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:9988816200 AlrtgDevID:2180 CallngDevID:9988816200 CalldDevID:2180 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288430 Trnk#:0 TrnkGrp#:0) 12:47:51:628 CTIOS1-ctios Trace: [call.5000.35288430] Found CallConnection(9988816200.1) for device 9988816200. 12:47:51:628 CTIOS1-ctios Trace: [call.5000.35288430]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2180. 12:47:51:628 CTIOS1-ctios Trace: [call.5000.35288430] CallConnection(9988816200.1) found DeviceID(2180) AgentID(274). 12:47:51:628 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:47:51:628 CTIOS1-ctios Trace: Added CallConnection(9988816200.1). 12:47:51:628 CTIOS1-ctios Trace: [call.5000.35288430]::CreateCallConnection(): CallConnection(9988816200.1) created successfully. 12:47:51:628 CTIOS1-ctios Trace: [call.5000.35288430.2180] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2180), Button Mask(0x683f0001) 12:47:51:628 CTIOS1-ctios Trace: [call.5000.35288430.2180] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:47:51:628 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35288430.2180]:eCallBeginEvent 12:47:51:629 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35288430.2180]:eButtonEnablementMaskChange,Msk(683f0001) 12:47:51:629 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35288430.2180]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:47:51:636 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:220 SGID:5052 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5120 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2180 AGID:274 AGInstr:2180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.274 AGAvailStatus:0) 12:47:51:636 CTIOS1-ctios Trace: [agent.5000.274] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:51:636 CTIOS1-ctios Trace: >>CG:[call.5000.35288430]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288430 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288430 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9988816200 NewConnDevID:9988816200 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288430 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520071))) 12:47:51:637 CTIOS1-ctios Trace: >>CG:[call.5000.35288430]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288430 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:220 SGID:5052 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2180 CallngDevID:9988816200 CalldDevID:2180 LstRedirDevID:(null) AnsDevID:2180 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288430 Trnk#:0 TrnkGrp#:0) 12:47:51:637 CTIOS1-ctios Trace: [call.5000.35288430] Found CallConnection(9988816200.1). 12:47:51:637 CTIOS1-ctios Trace: [call.5000.35288430] Found CallConnection(9988816200.1). 12:47:51:637 CTIOS1-ctios Trace: [call.5000.35288430.9988816200] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(9988816200), Button Mask(0xbf01a6) 12:47:51:637 CTIOS1-ctios Trace: [call.5000.35288430.2180] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2180), Button Mask(0x68bf01a6) 12:47:51:637 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eAgentStateEvent(eTalking),Msk(0) 12:47:51:637 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35288430.2180]:eCallDataUpdateEvent,Msk(683f0001) 12:47:51:637 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35288430.2180]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:47:51:637 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35288430.2180]:eCallEstablishedEvent,Msk(68bf01a6) 12:47:51:694 CTIOS1-ctios Trace: ->RCV[bancomer17-1616-2224 a=274][call.5000.35288430.2180]:eSetCallDataRequest 12:47:51:699 CTIOS1-ctios Trace: >>CG:[call.5000.35288430]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288430 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288430 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:9988816200 NewConnDevID:9988816200 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288430 ecc:(...)) 12:47:51:700 CTIOS1-ctios Trace: >>CG:[call.5000.35288430.2180]:eSetCallDataConf(UniqObjID:call.5000.35288430.2180 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1616-2224) 12:47:51:700 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35288430.2180]:eCallDataUpdateEvent,Msk(68bf01a6) 12:47:52:177 CTIOS1-ctios Trace: [call.5000.35288430] Found CallConnection(2180.0) for device 2180. 12:47:52:183 CTIOS1-ctios Trace: [call.5000.35288430] Found CallConnection(2180.0) for device 2180. 12:47:53:801 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:406 SGID:5240 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4042 ANI:4021 UsrToUsrInfo:(null) Dialed#:3022 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1441 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1441 RCallKeySeq#:1 CallTypIDTag:5044 PreCallIIDTag:1823) 12:47:53:804 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:0) 12:47:53:804 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:53:875 CTIOS1-ctios Trace: [call.5000.16788682] Found CallConnection(4021.0) for device 4021. 12:47:53:875 CTIOS1-ctios Trace: [call.5000.16788682] Found CallConnection(4021.0) for device 4021. 12:47:53:877 CTIOS1-ctios Trace: [call.5000.16788682] Found CallConnection(4021.0) for device 4021. 12:47:53:878 CTIOS1-ctios Trace: [call.5000.16788682] Found CallConnection(4021.0) for device 4021. 12:47:53:933 CTIOS1-ctios Trace: >>CG:[call.5000.35288433]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288433 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4021 DNIS:4042 Dialed#:3022 ConnDevID:88000181 RCallKeyDay:151064 RCallKeyCID:1441 MsgID:eCallBeginEvent DvrKey:call.5000.35288433 ecc:(...) ICMEntUniqID:icm.151064.1441 RCallKeySeq#:2) 12:47:53:933 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288433 12:47:53:933 CTIOS1-ctios Trace: >>CG:[call.5000.35288433]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288433 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000181 AlrtgDevID:(null) CallngDevID:88000181 CalldDevID:4042 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288433 Trnk#:0 TrnkGrp#:0) 12:47:53:933 CTIOS1-ctios Trace: [call.5000.35288433]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000181. 12:47:53:933 CTIOS1-ctios Trace: CallConnection(88000181.1) created AgentObject (Device) for DeviceID(88000181). 12:47:53:933 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:47:53:933 CTIOS1-ctios Trace: Added CallConnection(88000181.1). 12:47:53:933 CTIOS1-ctios Trace: [call.5000.35288433]::CreateCallConnection(): CallConnection(88000181.1) created successfully. 12:47:53:933 CTIOS1-ctios Trace: >>CG:[call.5000.35288433]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288433 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:406 SGID:5240 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000181 AlrtgDevID:4042 CallngDevID:88000181 CalldDevID:4042 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288433 Trnk#:0 TrnkGrp#:0) 12:47:53:934 CTIOS1-ctios Trace: [call.5000.35288433] Found CallConnection(88000181.1) for device 88000181. 12:47:53:934 CTIOS1-ctios Trace: [call.5000.35288433]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4042. 12:47:53:934 CTIOS1-ctios Trace: [call.5000.35288433] CallConnection(88000181.1) found DeviceID(4042) AgentID(414). 12:47:53:934 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:47:53:934 CTIOS1-ctios Trace: Added CallConnection(88000181.1). 12:47:53:934 CTIOS1-ctios Trace: [call.5000.35288433]::CreateCallConnection(): CallConnection(88000181.1) created successfully. 12:47:53:934 CTIOS1-ctios Trace: [call.5000.35288433.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x203f0001) 12:47:53:934 CTIOS1-ctios Trace: [call.5000.35288433.4042] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:47:54:012 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:406 SGID:5240 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:0) 12:47:54:013 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:47:54:013 CTIOS1-ctios Trace: >>CG:[call.5000.35288433]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288433 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288433 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000181 NewConnDevID:88000181 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288433 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520073))) 12:47:54:014 CTIOS1-ctios Trace: >>CG:[call.5000.35288433]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288433 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:406 SGID:5240 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4042 CallngDevID:88000181 CalldDevID:4042 LstRedirDevID:(null) AnsDevID:4042 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288433 Trnk#:0 TrnkGrp#:0) 12:47:54:014 CTIOS1-ctios Trace: [call.5000.35288433] Found CallConnection(88000181.1). 12:47:54:014 CTIOS1-ctios Trace: [call.5000.35288433] Found CallConnection(88000181.1). 12:47:54:014 CTIOS1-ctios Trace: [call.5000.35288433.88000181] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000181), Button Mask(0xbf01a6) 12:47:54:014 CTIOS1-ctios Trace: [call.5000.35288433.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf01a6) 12:47:54:043 CTIOS1-ctios Trace: [call.5000.16788682] Found CallConnection(4021.0) for device 4021. 12:47:54:043 CTIOS1-ctios Trace: [call.5000.16788682] Found CallConnection(4021.0) for device 4021. 12:47:54:044 CTIOS1-ctios Trace: [call.5000.16788682] Found CallConnection(4021.0) for device 4021. 12:47:54:044 CTIOS1-ctios Trace: [call.5000.16788682] Found CallConnection(4021.0) for device 4021. 12:47:54:048 CTIOS1-ctios Trace: [call.5000.35288433] Found CallConnection(4042.0) for device 4042. 12:47:54:048 CTIOS1-ctios Trace: [call.5000.35288433] Found CallConnection(4042.0) for device 4042. 12:47:54:054 CTIOS1-ctios Trace: >>CG:[call.5000.35288433]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288433 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288433 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000181 NewConnDevID:88000181 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288433 ecc:(...)) 12:47:57:996 CTIOS1-ctios Trace: >>CG:[call.5000.35288427]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288427 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:2 LineTyp:7 SGPri:0 MonID:0 ConnDevID:0445524410190 CallngDevID:2018 CalldDevID:0445524410190 LstRedirDevID:(null) AnsDevID:0445524410190 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288427 Trnk#:0 TrnkGrp#:0) 12:47:57:996 CTIOS1-ctios Trace: [call.5000.35288427] Found CallConnection(2018.0). 12:47:57:997 CTIOS1-ctios Trace: [call.5000.35288427.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf01a6) 12:47:57:997 CTIOS1-ctios Trace: [call.5000.35288223.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:47:57:997 CTIOS1-ctios Trace: [call.5000.35288223.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:47:58:024 CTIOS1-ctios Trace: >>CG:[call.5000.35288427]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288427 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288427 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:2018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288427) 12:48:01:350 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:1) 12:48:01:350 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:48:13:677 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.35288342.2204]:eSingleStepTransferRequest 12:48:13:696 CTIOS1-ctios Trace: >>CG:[call.5000.35288342]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288342 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288342 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4444999600 NewConnDevID:4444999600 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288342 ecc:(...)) 12:48:13:697 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288342.2204]:eCallDataUpdateEvent,Msk(68bf01a6) 12:48:13:708 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][agent.5000.425]:eSetAgentStateRequest(eNotReady) 12:48:13:718 CTIOS1-ctios Trace: [call.5000.35288342] Found CallConnection(2204.0) for device 2204. 12:48:13:718 CTIOS1-ctios Trace: [call.5000.35288342] Found CallConnection(2204.0) for device 2204. 12:48:13:719 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:48:13:719 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:48:13:719 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:48:13:722 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eSetAgentStateConf(UniqObjID:agent.5000.425 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-3340-3424) 12:48:13:722 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eSetAgentStateConf 12:48:13:722 CTIOS1-ctios Trace: >>CG:[call.5000.35288342.2204]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35288342.2204 MsgID:eTransferCallConf TgtCILClntID:BANCOMER43-4084-3052) 12:48:13:722 CTIOS1-ctios Trace: >>CG:[call.5000.2130706789]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706789 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4444999600 DNIS:3000 CallrEntrDig:3000 ConnDevID:2204 RCallKeyDay:151064 RCallKeyCID:1433 MsgID:eCallBeginEvent DvrKey:call.5000.2130706789 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519899)) ICMEntUniqID:icm.151064.1433 RCallKeySeq#:3) 12:48:13:722 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288342.2204]:eTransferCallConf,Msk(68bf01a6) 12:48:13:722 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706789 12:48:13:722 CTIOS1-ctios Trace: >>CG:[call.5000.35288342]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288342 NumParties:1 SecDevIDTyp:0 SecCID:2130706789 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:4444999600 SecDevID:2204 TfrgDevID:2204 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35288342ConnectedParty[1]:(ConnPtyCID:35288342 ConnPtyDevIDTyp:1 ConnPtyDevID:4444999600)) 12:48:13:722 CTIOS1-ctios Trace: [call.5000.35288342] Found CallConnection(2204.0). 12:48:13:722 CTIOS1-ctios Trace: >>CG:[call.5000.2130706789]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288342 NumParties:1 SecDevIDTyp:0 SecCID:2130706789 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:4444999600 SecDevID:2204 TfrgDevID:2204 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706789ConnectedParty[1]:(ConnPtyCID:35288342 ConnPtyDevIDTyp:1 ConnPtyDevID:4444999600)) 12:48:13:722 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288342.2204]:eCallTransferredEvent,Msk(68bf01a6) 12:48:13:722 CTIOS1-ctios Trace: [call.5000.2130706789]::FindTransferCommonDeviceID Calls [call.5000.35288342] and [call.5000.2130706789] do not appear to have a common Device. Tranferring Device [2204] is set as common device 12:48:13:722 CTIOS1-ctios Trace: [call.5000.35288342] Found CallConnection(2204.0). 12:48:13:723 CTIOS1-ctios Trace: >>CG:[call.5000.2130706789]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706789 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706789 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2204 NewConnDevID:4444999600 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706789) 12:48:13:723 CTIOS1-ctios Trace: [call.5000.35288342] Found CallConnection(2204.0). 12:48:13:723 CTIOS1-ctios Trace: Removed CallConnection(2204.0). 12:48:13:723 CTIOS1-ctios Trace: Added CallConnection(4444999600.1). 12:48:13:723 CTIOS1-ctios Trace: [call.5000.2130706789] Moved CallConnection[4444999600.1] from [call.5000.35288342] to [call.5000.2130706789]. 12:48:13:723 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288342.2204]:eCallTransferredEvent,Msk(68bf01a6) 12:48:13:723 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288342.2204]:eCallEndEvent 12:48:13:723 CTIOS1-ctios Trace: >>CG:[call.5000.2130706789]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706789 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4444999600 RelDevID:4444999600 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706789) 12:48:13:723 CTIOS1-ctios Trace: >>CG:[call.5000.2130706789]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706789 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2204 MsgID:eCallClearedEvent DvrKey:call.5000.2130706789) 12:48:13:723 CTIOS1-ctios Trace: >>CG:[call.5000.2130706789]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706789 ConnDevIDTyp:1 ConnDevID:4444999600 MsgID:eCallEndEvent DvrKey:call.5000.2130706789) 12:48:13:723 CTIOS1-ctios Trace: >>CG:[call.5000.35288342]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288342 ConnDevIDTyp:1 ConnDevID:4444999600 MsgID:eCallEndEvent DvrKey:call.5000.35288342) 12:48:13:723 CTIOS1-ctios Trace: Removed CallConnection(4444999600.1). 12:48:13:723 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706789 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:48:13:723 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:1) 12:48:13:723 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288342 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:48:13:723 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:48:13:723 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:48:17:334 CTIOS1-ctios Trace: >>CG:[call.5000.35288389]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288389 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:93810 CallngDevID:2015 CalldDevID:93810 LstRedirDevID:(null) AnsDevID:93810 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288389 Trnk#:0 TrnkGrp#:0) 12:48:17:334 CTIOS1-ctios Trace: [call.5000.35288389] Found CallConnection(2015.0). 12:48:17:334 CTIOS1-ctios Trace: [call.5000.35288389.2015] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2015), Button Mask(0x20bf01a6) 12:48:17:353 CTIOS1-ctios Trace: >>CG:[call.5000.35288389]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288389 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288389 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2015 NewConnDevID:2015 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288389) 12:48:19:610 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(4036.0) for device 4036. 12:48:19:611 CTIOS1-ctios Trace: [call.5000.35288207] Found CallConnection(4036.0) for device 4036. 12:48:19:644 CTIOS1-ctios Trace: >>CG:[call.5000.35288207]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288207 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4036 RelDevID:4036 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288207) 12:48:19:644 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:48:19:644 CTIOS1-ctios Trace: >>CG:[call.5000.35288207]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288207 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8452632030 RelDevID:8452632030 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288207) 12:48:19:644 CTIOS1-ctios Trace: >>CG:[call.5000.35288207]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288207 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8452632030 MsgID:eCallClearedEvent DvrKey:call.5000.35288207) 12:48:19:644 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eCallConnectionClearedEvent,Msk(3c0000) 12:48:19:645 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eCallConnectionClearedEvent,Msk(3c0000) 12:48:19:645 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eCallClearedEvent,Msk(3c0000) 12:48:19:646 CTIOS1-ctios Trace: >>CG:[call.5000.35288207]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288207 ConnDevIDTyp:1 ConnDevID:8452632030 MsgID:eCallEndEvent DvrKey:call.5000.35288207) 12:48:19:646 CTIOS1-ctios Trace: Removed CallConnection(8452632030.1). 12:48:19:646 CTIOS1-ctios Trace: Removed CallConnection(4036.0). 12:48:19:646 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288207 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:48:19:646 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:1) 12:48:19:646 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:48:19:647 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288207.4036]:eCallEndEvent 12:48:19:647 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:48:22:286 CTIOS1-ctios Trace: [call.5000.16788682] Found CallConnection(4021.0) for device 4021. 12:48:22:286 CTIOS1-ctios Trace: [call.5000.16788682] Found CallConnection(4021.0) for device 4021. 12:48:22:296 CTIOS1-ctios Trace: >>CG:[call.5000.16788682]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788682 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4021 RelDevID:4021 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788682) 12:48:22:296 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:48:22:296 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:48:22:296 CTIOS1-ctios Trace: >>CG:[call.5000.16788682]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788682 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788682) 12:48:22:296 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:48:22:296 CTIOS1-ctios Trace: >>CG:[call.5000.16788682]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788682 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4021 MsgID:eCallClearedEvent DvrKey:call.5000.16788682) 12:48:22:296 CTIOS1-ctios Trace: >>CG:[call.5000.16788682]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:16788682 ConnDevIDTyp:0 ConnDevID:4021 MsgID:eCallEndEvent DvrKey:call.5000.16788682) 12:48:22:296 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:48:22:296 CTIOS1-ctios Trace: Removed CallConnection(4021.0). 12:48:22:296 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.16788682 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:48:22:296 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:48:22:296 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:48:22:298 CTIOS1-ctios Trace: [call.5000.35288433] Found CallConnection(4042.0) for device 4042. 12:48:22:299 CTIOS1-ctios Trace: [call.5000.35288433] Found CallConnection(4042.0) for device 4042. 12:48:22:325 CTIOS1-ctios Trace: >>CG:[call.5000.35288433]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288433 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4042 RelDevID:4042 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288433) 12:48:22:325 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:48:22:326 CTIOS1-ctios Trace: >>CG:[call.5000.35288433]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288433 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000181 RelDevID:88000181 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288433) 12:48:22:326 CTIOS1-ctios Trace: >>CG:[call.5000.35288433]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288433 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000181 MsgID:eCallClearedEvent DvrKey:call.5000.35288433) 12:48:22:326 CTIOS1-ctios Trace: >>CG:[call.5000.35288433]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288433 ConnDevIDTyp:1 ConnDevID:88000181 MsgID:eCallEndEvent DvrKey:call.5000.35288433) 12:48:22:326 CTIOS1-ctios Trace: Removed CallConnection(88000181.1). 12:48:22:326 CTIOS1-ctios Trace: Removed CallConnection(4042.0). 12:48:22:326 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288433 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:48:22:326 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:1) 12:48:22:326 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:48:22:367 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][agent.5000.412]:eSetAgentStateRequest(eNotReady) 12:48:22:379 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:48:22:379 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:48:22:379 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:48:22:380 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eSetAgentStateConf(UniqObjID:agent.5000.412 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2212-1312) 12:48:22:380 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eSetAgentStateConf 12:48:24:215 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(4051.0) for device 4051. 12:48:24:216 CTIOS1-ctios Trace: [call.5000.35288171] Found CallConnection(4051.0) for device 4051. 12:48:24:245 CTIOS1-ctios Trace: >>CG:[call.5000.35288171]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288171 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4051 RelDevID:4051 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288171) 12:48:24:245 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:48:24:246 CTIOS1-ctios Trace: >>CG:[call.5000.35288171]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288171 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6688162800 RelDevID:6688162800 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288171) 12:48:24:246 CTIOS1-ctios Trace: >>CG:[call.5000.35288171]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288171 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:6688162800 MsgID:eCallClearedEvent DvrKey:call.5000.35288171) 12:48:24:246 CTIOS1-ctios Trace: >>CG:[call.5000.35288171]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288171 ConnDevIDTyp:1 ConnDevID:6688162800 MsgID:eCallEndEvent DvrKey:call.5000.35288171) 12:48:24:246 CTIOS1-ctios Trace: Removed CallConnection(6688162800.1). 12:48:24:246 CTIOS1-ctios Trace: Removed CallConnection(4051.0). 12:48:24:246 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288171 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:48:24:246 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:1) 12:48:24:246 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:48:24:247 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:48:24:247 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:48:24:247 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eCallClearedEvent,Msk(3c0000) 12:48:24:247 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288171.4051]:eCallEndEvent 12:48:24:247 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:48:24:440 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:48:24:440 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:48:24:440 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4021 RetrvDevID:4021 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288143) 12:48:24:440 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0). 12:48:24:440 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:48:24:446 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:48:24:447 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:48:24:589 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:4294967295 SGID:4294967295 StateDur:92 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:(null) MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:48:24:593 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:(null) MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:48:27:333 CTIOS1-ctios Trace: [call.5000.35288323] Found CallConnection(2000.0) for device 2000. 12:48:27:334 CTIOS1-ctios Trace: [call.5000.35288323] Found CallConnection(2000.0) for device 2000. 12:48:27:334 CTIOS1-ctios Trace: >>CG:[call.5000.35288323]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288323 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2000 RelDevID:2000 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288323) 12:48:27:334 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:48:27:334 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:48:27:334 CTIOS1-ctios Trace: >>CG:[call.5000.35288323]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288323 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:11927 RelDevID:11927 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288323) 12:48:27:335 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:48:27:335 CTIOS1-ctios Trace: >>CG:[call.5000.35288323]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288323 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2000 MsgID:eCallClearedEvent DvrKey:call.5000.35288323) 12:48:27:335 CTIOS1-ctios Trace: >>CG:[call.5000.35288323]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288323 ConnDevIDTyp:0 ConnDevID:2000 MsgID:eCallEndEvent DvrKey:call.5000.35288323) 12:48:27:335 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf000a) 12:48:27:335 CTIOS1-ctios Trace: Removed CallConnection(2000.0). 12:48:27:335 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288323 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:48:27:335 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:48:27:335 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:48:27:335 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:48:27:335 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288323.2000]:eCallConnectionClearedEvent,Msk(3c0000) 12:48:27:335 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:48:27:335 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288323.2000]:eCallConnectionClearedEvent,Msk(3c0000) 12:48:27:335 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288323.2000]:eCallClearedEvent,Msk(3c0000) 12:48:27:335 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(68bf000a) 12:48:27:335 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288323.2000]:eCallEndEvent 12:48:27:336 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eHold),Msk(0) 12:48:27:918 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][agent.5000.262]:eSetAgentStateRequest(eAvailable) 12:48:27:925 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:1) 12:48:27:926 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:48:27:927 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:48:27:929 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eSetAgentStateConf(UniqObjID:agent.5000.262 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2496-3404) 12:48:27:929 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eSetAgentStateConf 12:48:29:211 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:48:29:211 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:48:29:211 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4021 HldgDevID:4021 MsgID:eCallHeldEvent DvrKey:call.5000.35288143) 12:48:29:211 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0). 12:48:29:212 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:48:29:212 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:48:29:212 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:48:29:214 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:48:29:214 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:48:29:214 CTIOS1-ctios Trace: >>CG:[call.5000.16788683]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788683 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4021 RCallKeyDay:151064 RCallKeyCID:1401 MsgID:eCallBeginEvent DvrKey:call.5000.16788683 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519526)) ICMEntUniqID:icm.151064.1401 RCallKeySeq#:4) 12:48:29:214 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788683 12:48:29:215 CTIOS1-ctios Trace: >>CG:[call.5000.16788683]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788683 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4021 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788683 COCConnCID:35288143 COCCallConnDevIDTyp:0 COCCallConnDevID:4021) 12:48:29:215 CTIOS1-ctios Trace: [call.5000.16788683] CallConnection(4021.0) found DeviceID(4021) AgentID(407). 12:48:29:215 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:48:29:215 CTIOS1-ctios Trace: Added CallConnection(4021.0). 12:48:29:215 CTIOS1-ctios Trace: [call.5000.16788683]::CreateCallConnection(): CallConnection(4021.0) created successfully. 12:48:29:215 CTIOS1-ctios Trace: [call.5000.16788683.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1000) 12:48:29:215 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1000) 12:48:29:376 CTIOS1-ctios Trace: >>CG:[call.5000.16788683]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788683 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788683 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3022 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788683 ecc:(...)) 12:48:29:376 CTIOS1-ctios Trace: >>CG:[call.5000.16788683]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788683 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4021 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788683) 12:48:29:377 CTIOS1-ctios Trace: [call.5000.16788683] Found CallConnection(4021.0) for device 4021. 12:48:29:422 CTIOS1-ctios Trace: [call.5000.16788683] Found CallConnection(4021.0) for device 4021. 12:48:29:425 CTIOS1-ctios Trace: [call.5000.16788683] Found CallConnection(4021.0) for device 4021. 12:48:29:427 CTIOS1-ctios Trace: >>CG:[call.5000.16788683]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788683 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788683 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788683 ecc:(...)) 12:48:29:427 CTIOS1-ctios Trace: >>CG:[call.5000.16788683]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788683 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788683 Trnk#:0 TrnkGrp#:0) 12:48:29:428 CTIOS1-ctios Trace: >>CG:[call.5000.16788683]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788683 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788683 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788683 ecc:(...)) 12:48:29:429 CTIOS1-ctios Trace: >>CG:[call.5000.16788683]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788683 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4021 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788683 Trnk#:0 TrnkGrp#:0) 12:48:29:429 CTIOS1-ctios Trace: [call.5000.16788683] Found CallConnection(4021.0). 12:48:29:429 CTIOS1-ctios Trace: [call.5000.16788683.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1a40) 12:48:29:429 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1a40) 12:48:29:429 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1a40) 12:48:32:396 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:406 SGID:5240 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4126 ANI:4021 UsrToUsrInfo:(null) Dialed#:3022 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1443 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1443 RCallKeySeq#:1 CallTypIDTag:5044 PreCallIIDTag:1828) 12:48:32:399 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:0) 12:48:32:399 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:48:32:461 CTIOS1-ctios Trace: [call.5000.16788683] Found CallConnection(4021.0) for device 4021. 12:48:32:462 CTIOS1-ctios Trace: [call.5000.16788683] Found CallConnection(4021.0) for device 4021. 12:48:32:463 CTIOS1-ctios Trace: [call.5000.16788683] Found CallConnection(4021.0) for device 4021. 12:48:32:464 CTIOS1-ctios Trace: [call.5000.16788683] Found CallConnection(4021.0) for device 4021. 12:48:32:522 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][agent.5000.262]:eSetAgentStateRequest(eNotReady) 12:48:32:527 CTIOS1-ctios Trace: >>CG:[call.5000.35288444]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288444 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4021 DNIS:4126 Dialed#:3022 ConnDevID:88000182 RCallKeyDay:151064 RCallKeyCID:1443 MsgID:eCallBeginEvent DvrKey:call.5000.35288444 ecc:(...) ICMEntUniqID:icm.151064.1443 RCallKeySeq#:2) 12:48:32:527 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288444 12:48:32:527 CTIOS1-ctios Trace: >>CG:[call.5000.35288444]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288444 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000182 AlrtgDevID:(null) CallngDevID:88000182 CalldDevID:4126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288444 Trnk#:0 TrnkGrp#:0) 12:48:32:527 CTIOS1-ctios Trace: [call.5000.35288444]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000182. 12:48:32:527 CTIOS1-ctios Trace: CallConnection(88000182.1) created AgentObject (Device) for DeviceID(88000182). 12:48:32:527 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:48:32:527 CTIOS1-ctios Trace: Added CallConnection(88000182.1). 12:48:32:527 CTIOS1-ctios Trace: [call.5000.35288444]::CreateCallConnection(): CallConnection(88000182.1) created successfully. 12:48:32:528 CTIOS1-ctios Trace: >>CG:[call.5000.35288444]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288444 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:406 SGID:5240 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000182 AlrtgDevID:4126 CallngDevID:88000182 CalldDevID:4126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288444 Trnk#:0 TrnkGrp#:0) 12:48:32:528 CTIOS1-ctios Trace: [call.5000.35288444] Found CallConnection(88000182.1) for device 88000182. 12:48:32:528 CTIOS1-ctios Trace: [call.5000.35288444]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4126. 12:48:32:528 CTIOS1-ctios Trace: [call.5000.35288444] CallConnection(88000182.1) found DeviceID(4126) AgentID(442). 12:48:32:528 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:48:32:528 CTIOS1-ctios Trace: Added CallConnection(88000182.1). 12:48:32:528 CTIOS1-ctios Trace: [call.5000.35288444]::CreateCallConnection(): CallConnection(88000182.1) created successfully. 12:48:32:529 CTIOS1-ctios Trace: [call.5000.35288444.4126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4126), Button Mask(0x203f0001) 12:48:32:529 CTIOS1-ctios Trace: [call.5000.35288444.4126] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:48:32:541 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:48:32:541 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:48:32:542 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:48:32:544 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eSetAgentStateConf(UniqObjID:agent.5000.262 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2496-3404) 12:48:32:544 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eSetAgentStateConf 12:48:32:626 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:406 SGID:5240 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:0) 12:48:32:627 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:48:32:627 CTIOS1-ctios Trace: >>CG:[call.5000.35288444]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288444 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288444 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000182 NewConnDevID:88000182 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288444 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520112))) 12:48:32:627 CTIOS1-ctios Trace: >>CG:[call.5000.35288444]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288444 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:406 SGID:5240 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4126 CallngDevID:88000182 CalldDevID:4126 LstRedirDevID:(null) AnsDevID:4126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288444 Trnk#:0 TrnkGrp#:0) 12:48:32:627 CTIOS1-ctios Trace: [call.5000.35288444] Found CallConnection(88000182.1). 12:48:32:627 CTIOS1-ctios Trace: [call.5000.35288444] Found CallConnection(88000182.1). 12:48:32:627 CTIOS1-ctios Trace: [call.5000.35288444.88000182] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000182), Button Mask(0xbf01a6) 12:48:32:628 CTIOS1-ctios Trace: [call.5000.35288444.4126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4126), Button Mask(0x20bf01a6) 12:48:32:658 CTIOS1-ctios Trace: [call.5000.16788683] Found CallConnection(4021.0) for device 4021. 12:48:32:660 CTIOS1-ctios Trace: [call.5000.16788683] Found CallConnection(4021.0) for device 4021. 12:48:32:662 CTIOS1-ctios Trace: [call.5000.16788683] Found CallConnection(4021.0) for device 4021. 12:48:32:662 CTIOS1-ctios Trace: [call.5000.16788683] Found CallConnection(4021.0) for device 4021. 12:48:32:662 CTIOS1-ctios Trace: >>CG:[call.5000.35288444]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288444 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288444 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000182 NewConnDevID:88000182 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288444 ecc:(...)) 12:48:32:664 CTIOS1-ctios Trace: [call.5000.35288444] Found CallConnection(4126.0) for device 4126. 12:48:32:665 CTIOS1-ctios Trace: [call.5000.35288444] Found CallConnection(4126.0) for device 4126. 12:48:33:537 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:48:34:630 CTIOS1-ctios Trace: ->RCV[00115]OPEN LINK REQUEST,protocol ver:2 12:48:34:635 CTIOS1-ctios Trace: ->RCV[00315][]:eGlobalSettingsDownloadRequest 12:48:34:635 CTIOS1-ctios Trace: CClientMgr::OnRequest: [8.5.1]. 12:48:34:636 CTIOS1-ctios Trace: <-SND[00315][]:eGlobalSettingsDownloadConf 12:48:34:651 CTIOS1-ctios Trace: XXX CLIENT[00115], CLOSE 12:48:34:651 CTIOS1-ctios Trace: CClient::Close: CLIENT[00115][0x66f9858, CLOSE(), Calling OnConnectionClosed() 12:48:34:651 CTIOS1-ctios Trace: ->RCV[00315]:eOnConnectionClosed 12:48:34:652 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 35; Monitor Mode: 0)] 12:48:34:652 CTIOS1-ctios Trace: [1] OnConnectionClosed, Client[0x066F9858][00115] 12:48:34:653 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:48:36:268 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2240 ANI:10 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1442 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1442 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1826) 12:48:36:268 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][]:eAgentPrecallEvent 12:48:36:272 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:0) 12:48:36:273 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:48:36:274 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eReserved),Msk(0) 12:48:36:344 CTIOS1-ctios Trace: >>CG:[call.5000.35288447]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288447 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:10 DNIS:2240 Dialed#:3009 ConnDevID:10 RCallKeyDay:151064 RCallKeyCID:1442 MsgID:eCallBeginEvent DvrKey:call.5000.35288447 ecc:(...) ICMEntUniqID:icm.151064.1442 RCallKeySeq#:2) 12:48:36:344 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288447 12:48:36:344 CTIOS1-ctios Trace: >>CG:[call.5000.35288447]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288447 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:10 AlrtgDevID:(null) CallngDevID:10 CalldDevID:2240 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288447 Trnk#:0 TrnkGrp#:0) 12:48:36:344 CTIOS1-ctios Trace: [call.5000.35288447]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 10. 12:48:36:344 CTIOS1-ctios Trace: CallConnection(10.1) created AgentObject (Device) for DeviceID(10). 12:48:36:344 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:48:36:344 CTIOS1-ctios Trace: Added CallConnection(10.1). 12:48:36:344 CTIOS1-ctios Trace: [call.5000.35288447]::CreateCallConnection(): CallConnection(10.1) created successfully. 12:48:36:345 CTIOS1-ctios Trace: >>CG:[call.5000.35288447]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288447 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:10 AlrtgDevID:2240 CallngDevID:10 CalldDevID:2240 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288447 Trnk#:0 TrnkGrp#:0) 12:48:36:345 CTIOS1-ctios Trace: [call.5000.35288447] Found CallConnection(10.1) for device 10. 12:48:36:345 CTIOS1-ctios Trace: [call.5000.35288447]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2240. 12:48:36:345 CTIOS1-ctios Trace: [call.5000.35288447] CallConnection(10.1) found DeviceID(2240) AgentID(298). 12:48:36:345 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:48:36:345 CTIOS1-ctios Trace: Added CallConnection(10.1). 12:48:36:345 CTIOS1-ctios Trace: [call.5000.35288447]::CreateCallConnection(): CallConnection(10.1) created successfully. 12:48:36:346 CTIOS1-ctios Trace: [call.5000.35288447.2240] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2240), Button Mask(0x683f0001) 12:48:36:346 CTIOS1-ctios Trace: [call.5000.35288447.2240] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:48:36:346 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288447.2240]:eCallBeginEvent 12:48:36:346 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288447.2240]:eButtonEnablementMaskChange,Msk(683f0001) 12:48:36:346 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288447.2240]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:48:36:350 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:0) 12:48:36:350 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:48:36:350 CTIOS1-ctios Trace: >>CG:[call.5000.35288447]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288447 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288447 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10 NewConnDevID:10 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288447 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520115))) 12:48:36:350 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eTalking),Msk(0) 12:48:36:350 CTIOS1-ctios Trace: >>CG:[call.5000.35288447]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288447 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2240 CallngDevID:10 CalldDevID:2240 LstRedirDevID:(null) AnsDevID:2240 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288447 Trnk#:0 TrnkGrp#:0) 12:48:36:350 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288447.2240]:eCallDataUpdateEvent,Msk(683f0001) 12:48:36:350 CTIOS1-ctios Trace: [call.5000.35288447] Found CallConnection(10.1). 12:48:36:350 CTIOS1-ctios Trace: [call.5000.35288447] Found CallConnection(10.1). 12:48:36:350 CTIOS1-ctios Trace: [call.5000.35288447.10] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(10), Button Mask(0xbf01a6) 12:48:36:350 CTIOS1-ctios Trace: [call.5000.35288447.2240] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2240), Button Mask(0x68bf01a6) 12:48:36:350 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288447.2240]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:48:36:350 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288447.2240]:eCallEstablishedEvent,Msk(68bf01a6) 12:48:36:385 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][call.5000.35288447.2240]:eSetCallDataRequest 12:48:36:390 CTIOS1-ctios Trace: >>CG:[call.5000.35288447]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288447 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288447 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10 NewConnDevID:10 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288447 ecc:(...)) 12:48:36:390 CTIOS1-ctios Trace: >>CG:[call.5000.35288447.2240]:eSetCallDataConf(UniqObjID:call.5000.35288447.2240 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER53-4112-2404) 12:48:36:390 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288447.2240]:eCallDataUpdateEvent,Msk(68bf01a6) 12:48:36:891 CTIOS1-ctios Trace: [call.5000.35288447] Found CallConnection(2240.0) for device 2240. 12:48:36:895 CTIOS1-ctios Trace: [call.5000.35288447] Found CallConnection(2240.0) for device 2240. 12:48:41:034 CTIOS1-ctios Trace: [call.5000.35288392] Found CallConnection(2003.0) for device 2003. 12:48:41:034 CTIOS1-ctios Trace: [call.5000.35288392] Found CallConnection(2003.0) for device 2003. 12:48:41:050 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:0) 12:48:41:050 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:48:41:050 CTIOS1-ctios Trace: >>CG:[call.5000.35288392]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288392 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2003 HldgDevID:2003 MsgID:eCallHeldEvent DvrKey:call.5000.35288392) 12:48:41:050 CTIOS1-ctios Trace: [call.5000.35288392] Found CallConnection(2003.0). 12:48:41:050 CTIOS1-ctios Trace: [call.5000.35288392.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf000a) 12:48:41:667 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][agent.5000.298]:eSetAgentStateRequest(eNotReady) 12:48:41:668 CTIOS1-ctios Trace: [call.5000.35288447.2240] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2240), Button Mask(0x48bf01a6) 12:48:41:668 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288447.2240]:eButtonEnablementMaskChange,Msk(48bf01a6) 12:48:41:673 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eSetAgentStateConf(UniqObjID:agent.5000.298 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER53-4112-2404) 12:48:41:673 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eSetAgentStateConf 12:48:52:716 CTIOS1-ctios Trace: SYSTEM_EVENT received: PGStatus:0, ICMCentralControllerTime:1407520133 SystemEventID:10 Arg1:5000 Arg2:4294967295 Arg3:0 Text:2192 12:48:52:716 CTIOS1-ctios Trace: >>CG:eSystemEvent(eSysInstrumentOutOfService)(PGStatus:0 SysEvtID:10 SysEvtArg1:5000 SysEvtArg2:4294967295 MsgID:eSystemEvent ICMCCTime:1407520133 Txt:2192) 12:48:52:717 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][device.5000.2192]:eCTIOSFailureEvent(eSysInstrumentOutOfService) 12:48:52:720 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:720 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:48:52:720 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:200 SGID:5006 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:720 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:150 SGID:5048 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:720 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:140 SGID:5049 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:720 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:160 SGID:5050 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:720 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:720 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:240 SGID:5053 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:722 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:48:52:722 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:722 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:722 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:722 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:722 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:722 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:722 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:722 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:230 SGID:5056 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:722 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:722 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:250 SGID:5058 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:723 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:260 SGID:5059 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:723 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:270 SGID:5060 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:723 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:310 SGID:5063 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:724 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:724 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:724 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:724 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:724 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:724 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:724 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:724 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:350 SGID:5064 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:724 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:340 SGID:5065 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:724 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:330 SGID:5066 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:724 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:320 SGID:5067 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:725 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:725 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:725 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 40106 priority 0 12:48:52:725 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:200 SGID:5006 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:725 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 200 priority 0 12:48:52:726 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:726 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:726 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:726 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:726 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:726 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:726 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:726 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:150 SGID:5048 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:726 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 150 priority 0 12:48:52:726 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:140 SGID:5049 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:726 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 140 priority 0 12:48:52:726 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:160 SGID:5050 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:726 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 160 priority 0 12:48:52:727 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:727 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 170 priority 0 12:48:52:727 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:240 SGID:5053 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:727 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 240 priority 0 12:48:52:727 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:727 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 210 priority 0 12:48:52:727 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:230 SGID:5056 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:727 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 230 priority 0 12:48:52:727 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:727 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 190 priority 0 12:48:52:727 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:250 SGID:5058 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:727 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 250 priority 0 12:48:52:727 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:260 SGID:5059 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:727 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 260 priority 0 12:48:52:727 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:270 SGID:5060 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:727 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 270 priority 0 12:48:52:727 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:727 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:727 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:310 SGID:5063 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:728 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 310 priority 0 12:48:52:728 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:728 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:350 SGID:5064 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:728 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:728 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 350 priority 0 12:48:52:728 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:728 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:340 SGID:5065 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:728 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:728 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 340 priority 0 12:48:52:728 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:728 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:728 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:728 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:728 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:728 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:728 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:728 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:728 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:330 SGID:5066 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:728 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 330 priority 0 12:48:52:728 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:320 SGID:5067 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:728 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 320 priority 0 12:48:52:728 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:729 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eLogout)(PrphID:5000 PrphTyp:17 AGState:eLogout SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:729 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eNotReady),Msk(0) 12:48:52:729 CTIOS1-ctios Trace: Agent [agent.5000.278] detached from device [device.5000.2192]. 12:48:52:729 CTIOS1-ctios Trace: [agent.5000.278]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 360 priority 0 12:48:52:729 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x11b0000. 12:48:52:729 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eLogout)(PrphID:5000 PrphTyp:17 AGState:eLogout SG#:4294967295 SGID:4294967295 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:0 MaxTaskLim:0 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:729 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eLogout)(PrphID:5000 PrphTyp:17 AGState:eLogout SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:5124 AGMode:0 MaxTaskLim:0 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:48:52:729 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eLogout),Msk(11b0000) 12:48:52:729 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eLogout),Msk(0) 12:48:52:729 CTIOS1-ctios Trace: <-SND[bancomer17-3864-3396][agent.5000.278]:eAgentStateEvent(eLogout),Msk(0) 12:48:52:794 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][agent.5000.278]:eDisableSkillGroupStatisticsRequest 12:48:52:797 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][agent.5000.278]:eDisableAgentStatisticsRequest 12:48:52:798 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][agent.5000.278]:eDisableSkillGroupStatisticsRequest 12:48:52:799 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278][agent.5000.278]:eDisableAgentStatisticsRequest 12:48:52:802 CTIOS1-ctios Trace: XXX CLIENT[bancomer17-3864-3396], CLOSE 12:48:52:802 CTIOS1-ctios Trace: CClient::Close: CLIENT[bancomer17-3864-3396][0x6716df8, CLOSE(), Calling OnConnectionClosed() 12:48:52:802 CTIOS1-ctios Trace: ->RCV[bancomer17-3864-3396 a=278]:eOnConnectionClosed 12:48:52:803 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 34; Monitor Mode: 0)] 12:48:52:803 CTIOS1-ctios Trace: [1] OnConnectionClosed, Client[0x06716DF8][bancomer17-3864-3396] 12:48:52:804 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:48:59:023 CTIOS1-ctios Trace: ->RCV[BANCOMER41-2344-3928 a=229][agent.5000.229]:eSetAgentStateRequest(eNotReady) 12:48:59:037 CTIOS1-ctios Trace: >>CG:[agent.5000.229]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5075 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2051 AGID:229 AGInstr:2051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.229 AGAvailStatus:0) 12:48:59:037 CTIOS1-ctios Trace: [agent.5000.229] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:48:59:037 CTIOS1-ctios Trace: <-SND[BANCOMER41-2344-3928][agent.5000.229]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:48:59:037 CTIOS1-ctios Trace: >>CG:[agent.5000.229]:eSetAgentStateConf(UniqObjID:agent.5000.229 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER41-2344-3928) 12:48:59:038 CTIOS1-ctios Trace: <-SND[BANCOMER41-2344-3928][agent.5000.229]:eSetAgentStateConf 12:49:06:007 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:210 SGID:5054 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2303 ANI:54155 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1444 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1444 RCallKeySeq#:1 CallTypIDTag:5018 PreCallIIDTag:1830) 12:49:06:007 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][]:eAgentPrecallEvent 12:49:06:011 CTIOS1-ctios Trace: >>CG:[agent.5000.346]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5172 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2303 AGID:346 AGInstr:2303 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.346 AGAvailStatus:0) 12:49:06:012 CTIOS1-ctios Trace: [agent.5000.346] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:49:06:012 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][agent.5000.346]:eAgentStateEvent(eReserved),Msk(0) 12:49:06:085 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4009 ANI:7222143832 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1445 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1445 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1832) 12:49:06:088 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:49:06:088 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:49:06:201 CTIOS1-ctios Trace: >>CG:[call.5000.35288451]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288451 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:7222143832 DNIS:4009 Dialed#:3021 ConnDevID:7222143832 RCallKeyDay:151064 RCallKeyCID:1445 MsgID:eCallBeginEvent DvrKey:call.5000.35288451 ecc:(...) ICMEntUniqID:icm.151064.1445 RCallKeySeq#:2) 12:49:06:201 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288451 12:49:06:201 CTIOS1-ctios Trace: >>CG:[call.5000.35288451]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288451 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:7222143832 AlrtgDevID:(null) CallngDevID:7222143832 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288451 Trnk#:0 TrnkGrp#:0) 12:49:06:201 CTIOS1-ctios Trace: [call.5000.35288451]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 7222143832. 12:49:06:201 CTIOS1-ctios Trace: CallConnection(7222143832.1) created AgentObject (Device) for DeviceID(7222143832). 12:49:06:201 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:49:06:201 CTIOS1-ctios Trace: Added CallConnection(7222143832.1). 12:49:06:201 CTIOS1-ctios Trace: [call.5000.35288451]::CreateCallConnection(): CallConnection(7222143832.1) created successfully. 12:49:06:202 CTIOS1-ctios Trace: >>CG:[call.5000.35288451]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288451 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:7222143832 AlrtgDevID:4009 CallngDevID:7222143832 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288451 Trnk#:0 TrnkGrp#:0) 12:49:06:202 CTIOS1-ctios Trace: [call.5000.35288451] Found CallConnection(7222143832.1) for device 7222143832. 12:49:06:202 CTIOS1-ctios Trace: [call.5000.35288451]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4009. 12:49:06:202 CTIOS1-ctios Trace: [call.5000.35288451] CallConnection(7222143832.1) found DeviceID(4009) AgentID(403). 12:49:06:202 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:49:06:202 CTIOS1-ctios Trace: Added CallConnection(7222143832.1). 12:49:06:202 CTIOS1-ctios Trace: [call.5000.35288451]::CreateCallConnection(): CallConnection(7222143832.1) created successfully. 12:49:06:202 CTIOS1-ctios Trace: [call.5000.35288451.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:49:06:202 CTIOS1-ctios Trace: [call.5000.35288451.4009] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:49:06:202 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:49:06:223 CTIOS1-ctios Trace: >>CG:[call.5000.35288452]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288452 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:54155 DNIS:2303 Dialed#:3009 ConnDevID:54155 RCallKeyDay:151064 RCallKeyCID:1444 MsgID:eCallBeginEvent DvrKey:call.5000.35288452 ecc:(...) ICMEntUniqID:icm.151064.1444 RCallKeySeq#:2) 12:49:06:223 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288452 12:49:06:223 CTIOS1-ctios Trace: >>CG:[call.5000.35288452]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288452 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:54155 AlrtgDevID:(null) CallngDevID:54155 CalldDevID:2303 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288452 Trnk#:0 TrnkGrp#:0) 12:49:06:223 CTIOS1-ctios Trace: [call.5000.35288452]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 54155. 12:49:06:223 CTIOS1-ctios Trace: CallConnection(54155.1) created AgentObject (Device) for DeviceID(54155). 12:49:06:223 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:49:06:223 CTIOS1-ctios Trace: Added CallConnection(54155.1). 12:49:06:223 CTIOS1-ctios Trace: [call.5000.35288452]::CreateCallConnection(): CallConnection(54155.1) created successfully. 12:49:06:224 CTIOS1-ctios Trace: >>CG:[call.5000.35288452]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288452 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:210 SGID:5054 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:54155 AlrtgDevID:2303 CallngDevID:54155 CalldDevID:2303 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288452 Trnk#:0 TrnkGrp#:0) 12:49:06:224 CTIOS1-ctios Trace: [call.5000.35288452] Found CallConnection(54155.1) for device 54155. 12:49:06:224 CTIOS1-ctios Trace: [call.5000.35288452]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2303. 12:49:06:224 CTIOS1-ctios Trace: [call.5000.35288452] CallConnection(54155.1) found DeviceID(2303) AgentID(346). 12:49:06:224 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:49:06:224 CTIOS1-ctios Trace: Added CallConnection(54155.1). 12:49:06:224 CTIOS1-ctios Trace: [call.5000.35288452]::CreateCallConnection(): CallConnection(54155.1) created successfully. 12:49:06:224 CTIOS1-ctios Trace: [call.5000.35288452.2303] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x683f0001) 12:49:06:224 CTIOS1-ctios Trace: [call.5000.35288452.2303] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:49:06:225 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288452.2303]:eCallBeginEvent 12:49:06:225 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288452.2303]:eButtonEnablementMaskChange,Msk(683f0001) 12:49:06:225 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288452.2303]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:49:06:230 CTIOS1-ctios Trace: >>CG:[agent.5000.346]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5172 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2303 AGID:346 AGInstr:2303 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.346 AGAvailStatus:0) 12:49:06:230 CTIOS1-ctios Trace: [agent.5000.346] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:49:06:230 CTIOS1-ctios Trace: >>CG:[call.5000.35288452]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288452 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288452 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:54155 NewConnDevID:54155 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288452 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520145))) 12:49:06:230 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][agent.5000.346]:eAgentStateEvent(eTalking),Msk(0) 12:49:06:230 CTIOS1-ctios Trace: >>CG:[call.5000.35288452]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288452 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2303 CallngDevID:54155 CalldDevID:2303 LstRedirDevID:(null) AnsDevID:2303 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288452 Trnk#:0 TrnkGrp#:0) 12:49:06:230 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288452.2303]:eCallDataUpdateEvent,Msk(683f0001) 12:49:06:230 CTIOS1-ctios Trace: [call.5000.35288452] Found CallConnection(54155.1). 12:49:06:230 CTIOS1-ctios Trace: [call.5000.35288452] Found CallConnection(54155.1). 12:49:06:230 CTIOS1-ctios Trace: [call.5000.35288452.54155] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(54155), Button Mask(0xbf01a6) 12:49:06:230 CTIOS1-ctios Trace: [call.5000.35288452.2303] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2303), Button Mask(0x68bf01a6) 12:49:06:230 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288452.2303]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:49:06:231 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288452.2303]:eCallEstablishedEvent,Msk(68bf01a6) 12:49:06:274 CTIOS1-ctios Trace: ->RCV[BANCOMER32-2476-3556 a=346][call.5000.35288452.2303]:eSetCallDataRequest 12:49:06:279 CTIOS1-ctios Trace: >>CG:[call.5000.35288452]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288452 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288452 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:54155 NewConnDevID:54155 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288452 ecc:(...)) 12:49:06:280 CTIOS1-ctios Trace: >>CG:[call.5000.35288452.2303]:eSetCallDataConf(UniqObjID:call.5000.35288452.2303 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER32-2476-3556) 12:49:06:280 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288452.2303]:eCallDataUpdateEvent,Msk(68bf01a6) 12:49:06:697 CTIOS1-ctios Trace: ->RCV[BANCOMER20-3116-3784 a=253][call.5000.35288332.2135]:eSetCallDataRequest 12:49:06:703 CTIOS1-ctios Trace: >>CG:[call.5000.35288332]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288332 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288332 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000180 NewConnDevID:88000180 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288332 ecc:(...)) 12:49:06:704 CTIOS1-ctios Trace: >>CG:[call.5000.35288332.2135]:eSetCallDataConf(UniqObjID:call.5000.35288332.2135 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER20-3116-3784) 12:49:06:704 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288332.2135]:eCallDataUpdateEvent,Msk(68bf01a6) 12:49:06:908 CTIOS1-ctios Trace: [call.5000.35288452] Found CallConnection(2303.0) for device 2303. 12:49:06:915 CTIOS1-ctios Trace: [call.5000.35288452] Found CallConnection(2303.0) for device 2303. 12:49:07:912 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:912 CTIOS1-ctios Trace: Agent [agent.5000.278] found Device [device.5000.2192]. 12:49:07:912 CTIOS1-ctios Trace: [agent.5000.278]Attach to found Device[device.5000.2192] 12:49:07:912 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:49:07:912 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:200 SGID:5006 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:912 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:150 SGID:5048 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:912 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:140 SGID:5049 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:912 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:160 SGID:5050 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:912 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:912 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:240 SGID:5053 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:914 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:914 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:230 SGID:5056 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:914 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:914 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:250 SGID:5058 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:914 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:260 SGID:5059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:914 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:270 SGID:5060 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:914 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:310 SGID:5063 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:916 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:350 SGID:5064 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:916 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:340 SGID:5065 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:916 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:330 SGID:5066 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:916 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:320 SGID:5067 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:916 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:07:916 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:49:09:927 CTIOS1-ctios Trace: >>CG:[device.5000.2192]:eSnapshotDeviceConf(NumCalls:0 UniqObjID:device.5000.2192 MsgID:eSnapshotDeviceConf NumSMTgtCalls:0) 12:49:19:850 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:0) 12:49:19:850 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:49:19:850 CTIOS1-ctios Trace: >>CG:[call.5000.35288455]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288455 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2003 MsgID:eCallBeginEvent DvrKey:call.5000.35288455 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520159))) 12:49:19:850 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288455 12:49:19:850 CTIOS1-ctios Trace: >>CG:[call.5000.35288455]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288455 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2003 CallngDevID:2003 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288455) 12:49:19:850 CTIOS1-ctios Trace: [call.5000.35288455] CallConnection(2003.0) found DeviceID(2003) AgentID(214). 12:49:19:850 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:49:19:850 CTIOS1-ctios Trace: Added CallConnection(2003.0). 12:49:19:850 CTIOS1-ctios Trace: [call.5000.35288455]::CreateCallConnection(): CallConnection(2003.0) created successfully. 12:49:19:850 CTIOS1-ctios Trace: [call.5000.35288455.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf0002) 12:49:19:850 CTIOS1-ctios Trace: [call.5000.35288392.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf000a) 12:49:28:080 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:0) 12:49:28:081 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:49:28:081 CTIOS1-ctios Trace: >>CG:[call.5000.35288166]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288166 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2000 RetrvDevID:2000 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288166) 12:49:28:081 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0). 12:49:28:081 CTIOS1-ctios Trace: [call.5000.35288166.2000] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2000), Button Mask(0x68bf01a6) 12:49:28:081 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eTalking),Msk(0) 12:49:28:081 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:49:28:081 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eCallRetrievedEvent,Msk(68bf01a6) 12:49:28:103 CTIOS1-ctios Trace: ->RCV[BANCOMER29-3684-4108 a=210][call.5000.35288166.2000]:eSetCallDataRequest 12:49:28:109 CTIOS1-ctios Trace: >>CG:[call.5000.35288166.2000]:eSetCallDataConf(UniqObjID:call.5000.35288166.2000 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER29-3684-4108) 12:49:28:294 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:49:28:300 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:49:32:463 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2234 ANI:17 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1446 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1446 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1833) 12:49:32:463 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][]:eAgentPrecallEvent 12:49:32:467 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:49:32:467 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:49:32:468 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eReserved),Msk(0) 12:49:32:581 CTIOS1-ctios Trace: >>CG:[call.5000.35288458]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288458 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:17 DNIS:2234 Dialed#:3009 ConnDevID:17 RCallKeyDay:151064 RCallKeyCID:1446 MsgID:eCallBeginEvent DvrKey:call.5000.35288458 ecc:(...) ICMEntUniqID:icm.151064.1446 RCallKeySeq#:2) 12:49:32:581 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288458 12:49:32:581 CTIOS1-ctios Trace: >>CG:[call.5000.35288458]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288458 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:17 AlrtgDevID:(null) CallngDevID:17 CalldDevID:2234 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288458 Trnk#:0 TrnkGrp#:0) 12:49:32:581 CTIOS1-ctios Trace: [call.5000.35288458]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 17. 12:49:32:581 CTIOS1-ctios Trace: CallConnection(17.1) created AgentObject (Device) for DeviceID(17). 12:49:32:581 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:49:32:581 CTIOS1-ctios Trace: Added CallConnection(17.1). 12:49:32:581 CTIOS1-ctios Trace: [call.5000.35288458]::CreateCallConnection(): CallConnection(17.1) created successfully. 12:49:32:582 CTIOS1-ctios Trace: >>CG:[call.5000.35288458]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288458 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:17 AlrtgDevID:2234 CallngDevID:17 CalldDevID:2234 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288458 Trnk#:0 TrnkGrp#:0) 12:49:32:582 CTIOS1-ctios Trace: [call.5000.35288458] Found CallConnection(17.1) for device 17. 12:49:32:582 CTIOS1-ctios Trace: [call.5000.35288458]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2234. 12:49:32:582 CTIOS1-ctios Trace: [call.5000.35288458] CallConnection(17.1) found DeviceID(2234) AgentID(296). 12:49:32:582 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:49:32:582 CTIOS1-ctios Trace: Added CallConnection(17.1). 12:49:32:582 CTIOS1-ctios Trace: [call.5000.35288458]::CreateCallConnection(): CallConnection(17.1) created successfully. 12:49:32:582 CTIOS1-ctios Trace: [call.5000.35288458.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x683f0001) 12:49:32:582 CTIOS1-ctios Trace: [call.5000.35288458.2234] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:49:32:582 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288458.2234]:eCallBeginEvent 12:49:32:583 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288458.2234]:eButtonEnablementMaskChange,Msk(683f0001) 12:49:32:583 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288458.2234]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:49:32:659 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:0) 12:49:32:659 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:49:32:659 CTIOS1-ctios Trace: >>CG:[call.5000.35288458]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288458 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288458 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:17 NewConnDevID:17 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288458 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520172))) 12:49:32:660 CTIOS1-ctios Trace: >>CG:[call.5000.35288458]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288458 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2234 CallngDevID:17 CalldDevID:2234 LstRedirDevID:(null) AnsDevID:2234 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288458 Trnk#:0 TrnkGrp#:0) 12:49:32:660 CTIOS1-ctios Trace: [call.5000.35288458] Found CallConnection(17.1). 12:49:32:660 CTIOS1-ctios Trace: [call.5000.35288458] Found CallConnection(17.1). 12:49:32:660 CTIOS1-ctios Trace: [call.5000.35288458.17] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(17), Button Mask(0xbf01a6) 12:49:32:660 CTIOS1-ctios Trace: [call.5000.35288458.2234] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2234), Button Mask(0x68bf01a6) 12:49:32:660 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eTalking),Msk(0) 12:49:32:660 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288458.2234]:eCallDataUpdateEvent,Msk(683f0001) 12:49:32:660 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288458.2234]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:49:32:660 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288458.2234]:eCallEstablishedEvent,Msk(68bf01a6) 12:49:32:695 CTIOS1-ctios Trace: [call.5000.35288458] Found CallConnection(2234.0) for device 2234. 12:49:32:696 CTIOS1-ctios Trace: [call.5000.35288458] Found CallConnection(2234.0) for device 2234. 12:49:32:707 CTIOS1-ctios Trace: ->RCV[bancomer17-2880-3800 a=296][call.5000.35288458.2234]:eSetCallDataRequest 12:49:32:712 CTIOS1-ctios Trace: >>CG:[call.5000.35288458]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288458 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288458 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:17 NewConnDevID:17 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288458 ecc:(...)) 12:49:32:713 CTIOS1-ctios Trace: >>CG:[call.5000.35288458.2234]:eSetCallDataConf(UniqObjID:call.5000.35288458.2234 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2880-3800) 12:49:32:713 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288458.2234]:eCallDataUpdateEvent,Msk(68bf01a6) 12:49:36:971 CTIOS1-ctios Trace: >>CG:[call.5000.35288455]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288455 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288455 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:993810 ConnDevID:2003 NewConnDevID:2003 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288455) 12:49:36:971 CTIOS1-ctios Trace: >>CG:[call.5000.35288455]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288455 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2003 CallngDevID:2003 CalldDevID:993810 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288455) 12:49:36:971 CTIOS1-ctios Trace: [call.5000.35288455] Found CallConnection(2003.0) for device 2003. 12:49:37:262 CTIOS1-ctios Trace: >>CG:[call.5000.35288455]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288455 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288455 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2003 NewConnDevID:2003 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288455) 12:49:37:262 CTIOS1-ctios Trace: >>CG:[call.5000.35288455]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288455 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:993810 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288455 Trnk#:0 TrnkGrp#:0) 12:49:37:811 CTIOS1-ctios Trace: [call.5000.35288455] Found CallConnection(2003.0) for device 2003. 12:49:37:947 CTIOS1-ctios Trace: [call.5000.35288455] Found CallConnection(2003.0) for device 2003. 12:49:41:880 CTIOS1-ctios Trace: ->RCV[BANCOMER20-3116-3784 a=253][call.5000.35288332.2135]:eSingleStepTransferRequest 12:49:41:900 CTIOS1-ctios Trace: >>CG:[call.5000.35288332]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288332 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288332 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000180 NewConnDevID:88000180 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288332 ecc:(...)) 12:49:41:900 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288332.2135]:eCallDataUpdateEvent,Msk(68bf01a6) 12:49:41:909 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0) for device 2135. 12:49:41:909 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0) for device 2135. 12:49:41:910 CTIOS1-ctios Trace: >>CG:[call.5000.35288332.2135]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35288332.2135 MsgID:eTransferCallConf TgtCILClntID:BANCOMER20-3116-3784) 12:49:41:910 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288332.2135]:eTransferCallConf,Msk(68bf01a6) 12:49:41:910 CTIOS1-ctios Trace: >>CG:[call.5000.2130706790]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706790 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4105 DNIS:3000 CallrEntrDig:3000 ConnDevID:2135 RCallKeyDay:151064 RCallKeyCID:1431 MsgID:eCallBeginEvent DvrKey:call.5000.2130706790 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519867)) ICMEntUniqID:icm.151064.1431 RCallKeySeq#:3) 12:49:41:910 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706790 12:49:41:910 CTIOS1-ctios Trace: >>CG:[call.5000.35288332]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288332 NumParties:1 SecDevIDTyp:0 SecCID:2130706790 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:88000180 SecDevID:2135 TfrgDevID:2135 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35288332ConnectedParty[1]:(ConnPtyCID:35288332 ConnPtyDevIDTyp:1 ConnPtyDevID:88000180)) 12:49:41:910 CTIOS1-ctios Trace: >>CG:[call.5000.2130706790]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288332 NumParties:1 SecDevIDTyp:0 SecCID:2130706790 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:88000180 SecDevID:2135 TfrgDevID:2135 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706790ConnectedParty[1]:(ConnPtyCID:35288332 ConnPtyDevIDTyp:1 ConnPtyDevID:88000180)) 12:49:41:910 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0). 12:49:41:911 CTIOS1-ctios Trace: >>CG:[call.5000.2130706790]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706790 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706790 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2135 NewConnDevID:88000180 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706790) 12:49:41:911 CTIOS1-ctios Trace: >>CG:[call.5000.2130706790]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706790 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000180 RelDevID:88000180 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706790) 12:49:41:911 CTIOS1-ctios Trace: >>CG:[call.5000.2130706790]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706790 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2135 MsgID:eCallClearedEvent DvrKey:call.5000.2130706790) 12:49:41:911 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288332.2135]:eCallTransferredEvent,Msk(68bf01a6) 12:49:41:911 CTIOS1-ctios Trace: [call.5000.2130706790]::FindTransferCommonDeviceID Calls [call.5000.35288332] and [call.5000.2130706790] do not appear to have a common Device. Tranferring Device [2135] is set as common device 12:49:41:911 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0). 12:49:41:911 CTIOS1-ctios Trace: [call.5000.35288332] Found CallConnection(2135.0). 12:49:41:911 CTIOS1-ctios Trace: Removed CallConnection(2135.0). 12:49:41:911 CTIOS1-ctios Trace: Added CallConnection(88000180.1). 12:49:41:911 CTIOS1-ctios Trace: [call.5000.2130706790] Moved CallConnection[88000180.1] from [call.5000.35288332] to [call.5000.2130706790]. 12:49:41:911 CTIOS1-ctios Trace: >>CG:[call.5000.2130706790]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706790 ConnDevIDTyp:1 ConnDevID:88000180 MsgID:eCallEndEvent DvrKey:call.5000.2130706790) 12:49:41:911 CTIOS1-ctios Trace: Removed CallConnection(88000180.1). 12:49:41:911 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706790 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:49:41:911 CTIOS1-ctios Trace: >>CG:[call.5000.35288332]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288332 ConnDevIDTyp:1 ConnDevID:88000180 MsgID:eCallEndEvent DvrKey:call.5000.35288332) 12:49:41:911 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288332 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:49:41:911 CTIOS1-ctios Trace: >>CG:[agent.5000.253]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5099 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2135 AGID:253 AGInstr:2135 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.253 AGAvailStatus:1) 12:49:41:911 CTIOS1-ctios Trace: [agent.5000.253] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:49:41:911 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288332.2135]:eCallTransferredEvent,Msk(68bf01a6) 12:49:41:911 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][call.5000.35288332.2135]:eCallEndEvent 12:49:41:912 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][agent.5000.253]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:49:45:473 CTIOS1-ctios Trace: >>CG:[call.5000.35288455]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288455 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:93810 CallngDevID:2003 CalldDevID:993810 LstRedirDevID:(null) AnsDevID:93810 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288455 Trnk#:0 TrnkGrp#:0) 12:49:45:473 CTIOS1-ctios Trace: [call.5000.35288455] Found CallConnection(2003.0). 12:49:45:473 CTIOS1-ctios Trace: [call.5000.35288455.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf01a6) 12:49:45:473 CTIOS1-ctios Trace: [call.5000.35288392.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf000a) 12:49:45:473 CTIOS1-ctios Trace: [call.5000.35288392.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf000a) 12:49:45:916 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4105 ANI:2222483201 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1447 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1447 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1834) 12:49:45:919 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:49:45:919 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:49:46:033 CTIOS1-ctios Trace: >>CG:[call.5000.35288463]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288463 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2222483201 DNIS:4105 Dialed#:3021 ConnDevID:2222483201 RCallKeyDay:151064 RCallKeyCID:1447 MsgID:eCallBeginEvent DvrKey:call.5000.35288463 ecc:(...) ICMEntUniqID:icm.151064.1447 RCallKeySeq#:2) 12:49:46:033 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288463 12:49:46:033 CTIOS1-ctios Trace: >>CG:[call.5000.35288463]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288463 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2222483201 AlrtgDevID:(null) CallngDevID:2222483201 CalldDevID:4105 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288463 Trnk#:0 TrnkGrp#:0) 12:49:46:033 CTIOS1-ctios Trace: [call.5000.35288463]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2222483201. 12:49:46:033 CTIOS1-ctios Trace: CallConnection(2222483201.1) created AgentObject (Device) for DeviceID(2222483201). 12:49:46:033 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:49:46:033 CTIOS1-ctios Trace: Added CallConnection(2222483201.1). 12:49:46:033 CTIOS1-ctios Trace: [call.5000.35288463]::CreateCallConnection(): CallConnection(2222483201.1) created successfully. 12:49:46:034 CTIOS1-ctios Trace: >>CG:[call.5000.35288463]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288463 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2222483201 AlrtgDevID:4105 CallngDevID:2222483201 CalldDevID:4105 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288463 Trnk#:0 TrnkGrp#:0) 12:49:46:034 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(2222483201.1) for device 2222483201. 12:49:46:034 CTIOS1-ctios Trace: [call.5000.35288463]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4105. 12:49:46:034 CTIOS1-ctios Trace: [call.5000.35288463] CallConnection(2222483201.1) found DeviceID(4105) AgentID(435). 12:49:46:034 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:49:46:034 CTIOS1-ctios Trace: Added CallConnection(2222483201.1). 12:49:46:034 CTIOS1-ctios Trace: [call.5000.35288463]::CreateCallConnection(): CallConnection(2222483201.1) created successfully. 12:49:46:034 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x203f0001) 12:49:46:034 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:49:46:034 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:49:55:987 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4087 ANI:7262622530 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1449 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1449 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1837) 12:49:55:988 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][]:eAgentPrecallEvent 12:49:55:991 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:49:55:991 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:49:55:991 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eReserved),Msk(0) 12:49:56:116 CTIOS1-ctios Trace: >>CG:[call.5000.35288464]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288464 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:7262622530 DNIS:4087 Dialed#:3021 ConnDevID:7262622530 RCallKeyDay:151064 RCallKeyCID:1449 MsgID:eCallBeginEvent DvrKey:call.5000.35288464 ecc:(...) ICMEntUniqID:icm.151064.1449 RCallKeySeq#:2) 12:49:56:116 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288464 12:49:56:116 CTIOS1-ctios Trace: >>CG:[call.5000.35288464]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288464 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:7262622530 AlrtgDevID:(null) CallngDevID:7262622530 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288464 Trnk#:0 TrnkGrp#:0) 12:49:56:116 CTIOS1-ctios Trace: [call.5000.35288464]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 7262622530. 12:49:56:116 CTIOS1-ctios Trace: CallConnection(7262622530.1) created AgentObject (Device) for DeviceID(7262622530). 12:49:56:116 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:49:56:116 CTIOS1-ctios Trace: Added CallConnection(7262622530.1). 12:49:56:116 CTIOS1-ctios Trace: [call.5000.35288464]::CreateCallConnection(): CallConnection(7262622530.1) created successfully. 12:49:56:117 CTIOS1-ctios Trace: >>CG:[call.5000.35288464]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288464 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:7262622530 AlrtgDevID:4087 CallngDevID:7262622530 CalldDevID:4087 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288464 Trnk#:0 TrnkGrp#:0) 12:49:56:117 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(7262622530.1) for device 7262622530. 12:49:56:117 CTIOS1-ctios Trace: [call.5000.35288464]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4087. 12:49:56:117 CTIOS1-ctios Trace: [call.5000.35288464] CallConnection(7262622530.1) found DeviceID(4087) AgentID(429). 12:49:56:117 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:49:56:117 CTIOS1-ctios Trace: Added CallConnection(7262622530.1). 12:49:56:117 CTIOS1-ctios Trace: [call.5000.35288464]::CreateCallConnection(): CallConnection(7262622530.1) created successfully. 12:49:56:117 CTIOS1-ctios Trace: [call.5000.35288464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x683f0001) 12:49:56:117 CTIOS1-ctios Trace: [call.5000.35288464.4087] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:49:56:117 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eCallBeginEvent 12:49:56:117 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eButtonEnablementMaskChange,Msk(683f0001) 12:49:56:117 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:49:56:202 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:49:56:202 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:49:56:202 CTIOS1-ctios Trace: >>CG:[call.5000.35288464]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288464 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288464 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:7262622530 NewConnDevID:7262622530 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288464 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520195))) 12:49:56:203 CTIOS1-ctios Trace: >>CG:[call.5000.35288464]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288464 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4087 CallngDevID:7262622530 CalldDevID:4087 LstRedirDevID:(null) AnsDevID:4087 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288464 Trnk#:0 TrnkGrp#:0) 12:49:56:203 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(7262622530.1). 12:49:56:203 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(7262622530.1). 12:49:56:203 CTIOS1-ctios Trace: [call.5000.35288464.7262622530] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(7262622530), Button Mask(0xbf01a6) 12:49:56:203 CTIOS1-ctios Trace: [call.5000.35288464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf01a6) 12:49:56:203 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:49:56:203 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eCallDataUpdateEvent,Msk(683f0001) 12:49:56:204 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:49:56:204 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eCallEstablishedEvent,Msk(68bf01a6) 12:49:56:215 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35288464.4087]:eSetCallDataRequest 12:49:56:220 CTIOS1-ctios Trace: >>CG:[call.5000.35288464]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288464 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288464 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:7262622530 NewConnDevID:7262622530 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288464 ecc:(...)) 12:49:56:220 CTIOS1-ctios Trace: >>CG:[call.5000.35288464.4087]:eSetCallDataConf(UniqObjID:call.5000.35288464.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:49:56:220 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eCallDataUpdateEvent,Msk(68bf01a6) 12:49:56:251 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(4087.0) for device 4087. 12:49:56:252 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(4087.0) for device 4087. 12:49:58:751 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:49:58:752 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:49:58:758 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:49:58:758 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:49:58:758 CTIOS1-ctios Trace: >>CG:[call.5000.35288463]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288463 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288463 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2222483201 NewConnDevID:2222483201 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288463 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520198))) 12:49:58:759 CTIOS1-ctios Trace: >>CG:[call.5000.35288463]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288463 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4105 CallngDevID:2222483201 CalldDevID:4105 LstRedirDevID:(null) AnsDevID:4105 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288463 Trnk#:0 TrnkGrp#:0) 12:49:58:759 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(2222483201.1). 12:49:58:759 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(2222483201.1). 12:49:58:759 CTIOS1-ctios Trace: [call.5000.35288463.2222483201] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2222483201), Button Mask(0xbf01a6) 12:49:58:759 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:49:58:759 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:49:58:759 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:49:58:763 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4105.4106.2 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288190 HldgDevIDFull:4105.4106.2) 12:49:58:763 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0). 12:49:58:763 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:49:58:763 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:49:58:795 CTIOS1-ctios Trace: >>CG:[call.5000.35288463]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288463 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288463 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2222483201 NewConnDevID:2222483201 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288463 ecc:(...)) 12:49:58:811 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0) for device 4105. 12:49:58:811 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0) for device 4105. 12:50:02:913 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][agent.5000.412]:eSetAgentStateRequest(eAvailable) 12:50:02:918 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:1) 12:50:02:918 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:50:02:918 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:50:02:918 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eSetAgentStateConf(UniqObjID:agent.5000.412 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2212-1312) 12:50:02:918 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eSetAgentStateConf 12:50:04:072 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][call.5000.35288447.2240]:eSetCallDataRequest 12:50:04:078 CTIOS1-ctios Trace: >>CG:[call.5000.35288447]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288447 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288447 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10 NewConnDevID:10 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288447 ecc:(...)) 12:50:04:078 CTIOS1-ctios Trace: >>CG:[call.5000.35288447.2240]:eSetCallDataConf(UniqObjID:call.5000.35288447.2240 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER53-4112-2404) 12:50:04:079 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288447.2240]:eCallDataUpdateEvent,Msk(48bf01a6) 12:50:06:148 CTIOS1-ctios Trace: >>CG:[call.5000.35288451]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288451 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4009 RelDevID:4009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288451) 12:50:06:149 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:50:06:149 CTIOS1-ctios Trace: >>CG:[call.5000.35288451]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288451 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:7222143832 RelDevID:7222143832 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288451) 12:50:06:149 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:50:06:149 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:50:06:149 CTIOS1-ctios Trace: >>CG:[call.5000.35288451]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288451 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:7222143832 MsgID:eCallClearedEvent DvrKey:call.5000.35288451) 12:50:06:151 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:32767 SGState:2 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:50:06:151 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0x81b0000) 12:50:06:151 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0000. 12:50:06:151 CTIOS1-ctios Trace: Removed CallConnection(7222143832.1). 12:50:06:151 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:50:06:151 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x8bf01b6) 12:50:06:151 CTIOS1-ctios Trace: >>CG:[call.5000.35288451]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288451 ConnDevIDTyp:1 ConnDevID:7222143832 MsgID:eCallEndEvent DvrKey:call.5000.35288451) 12:50:06:151 CTIOS1-ctios Trace: Removed CallConnection(7222143832.1). 12:50:06:151 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288451 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:50:07:007 CTIOS1-ctios Trace: ->RCV[BANCOMER29-3684-4108 a=210][call.5000.35288166.2000]:eSetCallDataRequest 12:50:07:012 CTIOS1-ctios Trace: >>CG:[call.5000.35288166]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288166 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288166 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000175 NewConnDevID:88000175 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288166 ecc:(...)) 12:50:07:013 CTIOS1-ctios Trace: >>CG:[call.5000.35288166.2000]:eSetCallDataConf(UniqObjID:call.5000.35288166.2000 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER29-3684-4108) 12:50:07:013 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eCallDataUpdateEvent,Msk(68bf01a6) 12:50:07:145 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4102 ANI:6865610107 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1450 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1450 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1838) 12:50:07:145 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][]:eAgentPrecallEvent 12:50:07:148 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:50:07:148 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:50:07:148 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eReserved),Msk(0) 12:50:07:255 CTIOS1-ctios Trace: >>CG:[call.5000.35288469]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288469 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6865610107 DNIS:4102 Dialed#:3021 ConnDevID:6865610107 RCallKeyDay:151064 RCallKeyCID:1450 MsgID:eCallBeginEvent DvrKey:call.5000.35288469 ecc:(...) ICMEntUniqID:icm.151064.1450 RCallKeySeq#:2) 12:50:07:255 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288469 12:50:07:255 CTIOS1-ctios Trace: >>CG:[call.5000.35288469]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288469 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6865610107 AlrtgDevID:(null) CallngDevID:6865610107 CalldDevID:4102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288469 Trnk#:0 TrnkGrp#:0) 12:50:07:255 CTIOS1-ctios Trace: [call.5000.35288469]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6865610107. 12:50:07:255 CTIOS1-ctios Trace: CallConnection(6865610107.1) created AgentObject (Device) for DeviceID(6865610107). 12:50:07:255 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:50:07:255 CTIOS1-ctios Trace: Added CallConnection(6865610107.1). 12:50:07:255 CTIOS1-ctios Trace: [call.5000.35288469]::CreateCallConnection(): CallConnection(6865610107.1) created successfully. 12:50:07:255 CTIOS1-ctios Trace: >>CG:[call.5000.35288469]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288469 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6865610107 AlrtgDevID:4102 CallngDevID:6865610107 CalldDevID:4102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288469 Trnk#:0 TrnkGrp#:0) 12:50:07:255 CTIOS1-ctios Trace: [call.5000.35288469] Found CallConnection(6865610107.1) for device 6865610107. 12:50:07:256 CTIOS1-ctios Trace: [call.5000.35288469]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4102. 12:50:07:256 CTIOS1-ctios Trace: [call.5000.35288469] CallConnection(6865610107.1) found DeviceID(4102) AgentID(434). 12:50:07:256 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:50:07:256 CTIOS1-ctios Trace: Added CallConnection(6865610107.1). 12:50:07:256 CTIOS1-ctios Trace: [call.5000.35288469]::CreateCallConnection(): CallConnection(6865610107.1) created successfully. 12:50:07:256 CTIOS1-ctios Trace: [call.5000.35288469.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x683f0001) 12:50:07:256 CTIOS1-ctios Trace: [call.5000.35288469.4102] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:50:07:256 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288469.4102]:eCallBeginEvent 12:50:07:256 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288469.4102]:eButtonEnablementMaskChange,Msk(683f0001) 12:50:07:256 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288469.4102]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:50:07:336 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:50:07:336 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:50:07:336 CTIOS1-ctios Trace: >>CG:[call.5000.35288469]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288469 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288469 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6865610107 NewConnDevID:6865610107 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288469 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520206))) 12:50:07:337 CTIOS1-ctios Trace: >>CG:[call.5000.35288469]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288469 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4102 CallngDevID:6865610107 CalldDevID:4102 LstRedirDevID:(null) AnsDevID:4102 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288469 Trnk#:0 TrnkGrp#:0) 12:50:07:337 CTIOS1-ctios Trace: [call.5000.35288469] Found CallConnection(6865610107.1). 12:50:07:337 CTIOS1-ctios Trace: [call.5000.35288469] Found CallConnection(6865610107.1). 12:50:07:337 CTIOS1-ctios Trace: [call.5000.35288469.6865610107] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6865610107), Button Mask(0xbf01a6) 12:50:07:337 CTIOS1-ctios Trace: [call.5000.35288469.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x68bf01a6) 12:50:07:337 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eTalking),Msk(0) 12:50:07:338 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288469.4102]:eCallDataUpdateEvent,Msk(683f0001) 12:50:07:338 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288469.4102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:50:07:338 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288469.4102]:eCallEstablishedEvent,Msk(68bf01a6) 12:50:07:347 CTIOS1-ctios Trace: ->RCV[bancomer17-3260-1520 a=434][call.5000.35288469.4102]:eSetCallDataRequest 12:50:07:353 CTIOS1-ctios Trace: >>CG:[call.5000.35288469]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288469 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288469 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6865610107 NewConnDevID:6865610107 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288469 ecc:(...)) 12:50:07:353 CTIOS1-ctios Trace: >>CG:[call.5000.35288469.4102]:eSetCallDataConf(UniqObjID:call.5000.35288469.4102 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3260-1520) 12:50:07:353 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288469.4102]:eCallDataUpdateEvent,Msk(68bf01a6) 12:50:07:375 CTIOS1-ctios Trace: [call.5000.35288469] Found CallConnection(4102.0) for device 4102. 12:50:07:375 CTIOS1-ctios Trace: [call.5000.35288469] Found CallConnection(4102.0) for device 4102. 12:50:08:261 CTIOS1-ctios Trace: ->RCV[BANCOMER29-3684-4108 a=210][call.5000.35288166.2000]:eSingleStepTransferRequest 12:50:08:283 CTIOS1-ctios Trace: >>CG:[call.5000.35288166]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288166 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288166 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000175 NewConnDevID:88000175 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288166 ecc:(...)) 12:50:08:283 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eCallDataUpdateEvent,Msk(68bf01a6) 12:50:08:292 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:50:08:293 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0) for device 2000. 12:50:08:294 CTIOS1-ctios Trace: >>CG:[call.5000.35288166.2000]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35288166.2000 MsgID:eTransferCallConf TgtCILClntID:BANCOMER29-3684-4108) 12:50:08:294 CTIOS1-ctios Trace: >>CG:[call.5000.2130706791]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706791 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2204 DNIS:3000 CallrEntrDig:3000 ConnDevID:2000 RCallKeyDay:151064 RCallKeyCID:1407 MsgID:eCallBeginEvent DvrKey:call.5000.2130706791 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519541)) ICMEntUniqID:icm.151064.1407 RCallKeySeq#:3) 12:50:08:294 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eTransferCallConf,Msk(68bf01a6) 12:50:08:294 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706791 12:50:08:294 CTIOS1-ctios Trace: >>CG:[call.5000.35288166]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288166 NumParties:1 SecDevIDTyp:0 SecCID:2130706791 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:88000175 SecDevID:2000 TfrgDevID:2000 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35288166ConnectedParty[1]:(ConnPtyCID:35288166 ConnPtyDevIDTyp:1 ConnPtyDevID:88000175)) 12:50:08:294 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0). 12:50:08:294 CTIOS1-ctios Trace: >>CG:[call.5000.2130706791]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288166 NumParties:1 SecDevIDTyp:0 SecCID:2130706791 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:88000175 SecDevID:2000 TfrgDevID:2000 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706791ConnectedParty[1]:(ConnPtyCID:35288166 ConnPtyDevIDTyp:1 ConnPtyDevID:88000175)) 12:50:08:294 CTIOS1-ctios Trace: [call.5000.2130706791]::FindTransferCommonDeviceID Calls [call.5000.35288166] and [call.5000.2130706791] do not appear to have a common Device. Tranferring Device [2000] is set as common device 12:50:08:294 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0). 12:50:08:294 CTIOS1-ctios Trace: [call.5000.35288166] Found CallConnection(2000.0). 12:50:08:294 CTIOS1-ctios Trace: Removed CallConnection(2000.0). 12:50:08:294 CTIOS1-ctios Trace: Added CallConnection(88000175.1). 12:50:08:294 CTIOS1-ctios Trace: [call.5000.2130706791] Moved CallConnection[88000175.1] from [call.5000.35288166] to [call.5000.2130706791]. 12:50:08:295 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eCallTransferredEvent,Msk(68bf01a6) 12:50:08:295 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eCallTransferredEvent,Msk(68bf01a6) 12:50:08:295 CTIOS1-ctios Trace: >>CG:[call.5000.2130706791]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706791 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706791 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2000 NewConnDevID:88000175 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706791) 12:50:08:295 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][call.5000.35288166.2000]:eCallEndEvent 12:50:08:295 CTIOS1-ctios Trace: >>CG:[call.5000.2130706791]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706791 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000175 RelDevID:88000175 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706791) 12:50:08:295 CTIOS1-ctios Trace: >>CG:[call.5000.2130706791]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706791 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2000 MsgID:eCallClearedEvent DvrKey:call.5000.2130706791) 12:50:08:295 CTIOS1-ctios Trace: >>CG:[call.5000.2130706791]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706791 ConnDevIDTyp:1 ConnDevID:88000175 MsgID:eCallEndEvent DvrKey:call.5000.2130706791) 12:50:08:295 CTIOS1-ctios Trace: >>CG:[call.5000.35288166]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288166 ConnDevIDTyp:1 ConnDevID:88000175 MsgID:eCallEndEvent DvrKey:call.5000.35288166) 12:50:08:295 CTIOS1-ctios Trace: Removed CallConnection(88000175.1). 12:50:08:295 CTIOS1-ctios Trace: >>CG:[agent.5000.210]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5019 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2000 AGID:210 AGInstr:2000 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.210 AGAvailStatus:1) 12:50:08:295 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706791 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:50:08:295 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288166 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:50:08:295 CTIOS1-ctios Trace: [agent.5000.210] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:50:08:295 CTIOS1-ctios Trace: <-SND[BANCOMER29-3684-4108][agent.5000.210]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:50:11:262 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][call.5000.35288447.2240]:eSingleStepTransferRequest 12:50:11:282 CTIOS1-ctios Trace: >>CG:[call.5000.35288447]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288447 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288447 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10 NewConnDevID:10 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288447 ecc:(...)) 12:50:11:282 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288447.2240]:eCallDataUpdateEvent,Msk(48bf01a6) 12:50:11:296 CTIOS1-ctios Trace: [call.5000.35288447] Found CallConnection(2240.0) for device 2240. 12:50:11:297 CTIOS1-ctios Trace: [call.5000.35288447] Found CallConnection(2240.0) for device 2240. 12:50:11:297 CTIOS1-ctios Trace: >>CG:[call.5000.35288447.2240]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35288447.2240 MsgID:eTransferCallConf TgtCILClntID:BANCOMER53-4112-2404) 12:50:11:298 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288447.2240]:eTransferCallConf,Msk(48bf01a6) 12:50:11:298 CTIOS1-ctios Trace: >>CG:[call.5000.2130706792]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706792 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:10 DNIS:3000 CallrEntrDig:3000 ConnDevID:2240 RCallKeyDay:151064 RCallKeyCID:1442 MsgID:eCallBeginEvent DvrKey:call.5000.2130706792 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520115)) ICMEntUniqID:icm.151064.1442 RCallKeySeq#:3) 12:50:11:298 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706792 12:50:11:298 CTIOS1-ctios Trace: >>CG:[call.5000.35288447]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288447 NumParties:1 SecDevIDTyp:0 SecCID:2130706792 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:10 SecDevID:2240 TfrgDevID:2240 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35288447ConnectedParty[1]:(ConnPtyCID:35288447 ConnPtyDevIDTyp:1 ConnPtyDevID:10)) 12:50:11:298 CTIOS1-ctios Trace: >>CG:[call.5000.2130706792]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288447 NumParties:1 SecDevIDTyp:0 SecCID:2130706792 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:10 SecDevID:2240 TfrgDevID:2240 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706792ConnectedParty[1]:(ConnPtyCID:35288447 ConnPtyDevIDTyp:1 ConnPtyDevID:10)) 12:50:11:298 CTIOS1-ctios Trace: [call.5000.35288447] Found CallConnection(2240.0). 12:50:11:298 CTIOS1-ctios Trace: >>CG:[call.5000.2130706792]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706792 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706792 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2240 NewConnDevID:10 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706792) 12:50:11:298 CTIOS1-ctios Trace: [call.5000.2130706792]::FindTransferCommonDeviceID Calls [call.5000.35288447] and [call.5000.2130706792] do not appear to have a common Device. Tranferring Device [2240] is set as common device 12:50:11:298 CTIOS1-ctios Trace: [call.5000.35288447] Found CallConnection(2240.0). 12:50:11:298 CTIOS1-ctios Trace: [call.5000.35288447] Found CallConnection(2240.0). 12:50:11:298 CTIOS1-ctios Trace: Removed CallConnection(2240.0). 12:50:11:298 CTIOS1-ctios Trace: Added CallConnection(10.1). 12:50:11:298 CTIOS1-ctios Trace: [call.5000.2130706792] Moved CallConnection[10.1] from [call.5000.35288447] to [call.5000.2130706792]. 12:50:11:298 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288447.2240]:eCallTransferredEvent,Msk(48bf01a6) 12:50:11:298 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288447.2240]:eCallTransferredEvent,Msk(48bf01a6) 12:50:11:298 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][call.5000.35288447.2240]:eCallEndEvent 12:50:11:298 CTIOS1-ctios Trace: >>CG:[call.5000.2130706792]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706792 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:10 RelDevID:10 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706792) 12:50:11:298 CTIOS1-ctios Trace: >>CG:[call.5000.2130706792]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706792 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2240 MsgID:eCallClearedEvent DvrKey:call.5000.2130706792) 12:50:11:298 CTIOS1-ctios Trace: >>CG:[call.5000.2130706792]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706792 ConnDevIDTyp:1 ConnDevID:10 MsgID:eCallEndEvent DvrKey:call.5000.2130706792) 12:50:11:298 CTIOS1-ctios Trace: Removed CallConnection(10.1). 12:50:11:298 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706792 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:50:11:299 CTIOS1-ctios Trace: >>CG:[call.5000.35288447]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288447 ConnDevIDTyp:1 ConnDevID:10 MsgID:eCallEndEvent DvrKey:call.5000.35288447) 12:50:11:299 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288447 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:50:11:299 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:0) 12:50:11:299 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:50:11:299 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:50:15:466 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.4109.2.0) for device 4108. 12:50:15:468 CTIOS1-ctios Trace: [call.5000.35287906] Found CallConnection(4108.4109.2.0) for device 4108. 12:50:15:468 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287906 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4108.4109.2 RelDevID:4108 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287906 RelDevIDFull:4108.4109.2) 12:50:15:468 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:50:15:468 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf000a) 12:50:15:468 CTIOS1-ctios Trace: Removed CallConnection(4108.4109.2.0). 12:50:15:469 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf000a) 12:50:15:469 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287906 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6655213704 RelDevID:6655213704 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35287906) 12:50:15:469 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287906 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:6655213704 MsgID:eCallClearedEvent DvrKey:call.5000.35287906) 12:50:15:469 CTIOS1-ctios Trace: >>CG:[call.5000.35287906]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287906 ConnDevIDTyp:1 ConnDevID:6655213704 MsgID:eCallEndEvent DvrKey:call.5000.35287906) 12:50:15:469 CTIOS1-ctios Trace: Removed CallConnection(6655213704.1). 12:50:15:469 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287906 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:50:15:470 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(68bf000a) 12:50:15:470 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35287906.4108]:eCallEndEvent 12:50:15:470 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(68bf000a) 12:50:16:447 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:50:16:447 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:50:16:448 CTIOS1-ctios Trace: >>CG:[call.5000.35288377]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288377 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4108 RetrvDevID:4108 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288377) 12:50:16:448 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0). 12:50:16:448 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf01a6) 12:50:16:448 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eTalking),Msk(0) 12:50:16:448 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:50:16:448 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eCallRetrievedEvent,Msk(68bf01a6) 12:50:16:453 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0) for device 4108. 12:50:16:454 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0) for device 4108. 12:50:16:464 CTIOS1-ctios Trace: ->RCV[bancomer17-828-3444 a=436][call.5000.35288377.4108]:eSetCallDataRequest 12:50:16:468 CTIOS1-ctios Trace: >>CG:[call.5000.35288377.4108]:eSetCallDataConf(UniqObjID:call.5000.35288377.4108 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-828-3444) 12:50:18:403 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][agent.5000.236]:eSetAgentStateRequest(eNotReady) 12:50:18:404 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x48bf01a6) 12:50:18:404 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(48bf01a6) 12:50:18:409 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eSetAgentStateConf(UniqObjID:agent.5000.236 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER42-4080-4108) 12:50:18:409 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eSetAgentStateConf 12:50:21:455 CTIOS1-ctios Trace: >>CG:[agent.5000.227]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5073 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2045 AGID:227 AGInstr:2045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.227 AGAvailStatus:0) 12:50:21:455 CTIOS1-ctios Trace: [agent.5000.227] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:50:26:927 CTIOS1-ctios Trace: ->RCV[00116]OPEN LINK REQUEST,protocol ver:2 12:50:26:928 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:50:26:935 CTIOS1-ctios Trace: ->RCV[00316][]:eIdentifyClientRequest(bancomer17-3568-3752) 12:50:26:935 CTIOS1-ctios Trace: CClientMgr::OnRequest: [8.5.1]. 12:50:26:935 CTIOS1-ctios Trace: [1]:IdentifyClientRequest(),Client[00116]:Changing ClientID["00116"->"bancomer17-3568-3752"]. 12:50:26:936 CTIOS1-ctios Trace: <-SND[00316][]:eIdentifyClientConf 12:50:26:936 CTIOS1-ctios Trace: ->RCV[00316][]:eSetSessionModeRequest 12:50:26:938 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 35; Monitor Mode: 0)] 12:50:26:938 CTIOS1-ctios Trace: [agent.5000.415]::SetSessionModeRequest, agentFilter(filtertarget = agent.5000.415) 12:50:26:938 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752 a=415][agent.5000.415]:eSetAgentModeEvent 12:50:26:943 CTIOS1-ctios Trace: >>CG:[agent.5000.415]:eQueryAgentStateConf(eLogout)(AGState:eLogout NumSGs:3 MRDID:1 ICMAGID:5187 AGMode:0 MaxTaskLim:0 NumTasks:0 AGExt:4045 AGID:415 AGInstr:4045 UniqObjID:agent.5000.415 MsgID:eQueryAgentStateConf AGAvailStatus:0SkillGroup[1]:(SG#:40106 SGID:5000 SGPri:0 SGState:1) SkillGroup[2]:(SG#:401 SGID:5235 SGPri:0 SGState:1) SkillGroup[3]:(SG#:411 SGID:5245 SGPri:0 SGState:1)) 12:50:26:943 CTIOS1-ctios Trace: [agent.5000.415] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x11b0000. 12:50:26:944 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][agent.5000.415]:eQueryAgentStateConf(eLogout),Msk(11b0000) 12:50:26:951 CTIOS1-ctios Trace: ->RCV[bancomer17-3568-3752 a=415][agent.5000.415]:eSetAgentStateRequest(eLogin) 12:50:26:951 CTIOS1-ctios Trace: [agent.5000.415]SetAgentState:AGWorkMode(0) 12:50:26:951 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][agent.5000.415]:eAgentInfoEvent 12:50:26:966 CTIOS1-ctios Trace: >>CG:[agent.5000.415]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4045 AGID:415 AGInstr:4045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.415 AGAvailStatus:0) 12:50:26:966 CTIOS1-ctios Trace: Agent [agent.5000.415] found Device [device.5000.4045]. 12:50:26:966 CTIOS1-ctios Trace: [agent.5000.415]Attach to found Device[device.5000.4045] 12:50:26:966 CTIOS1-ctios Trace: [agent.5000.415] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:50:26:966 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][agent.5000.415]:eAgentStateEvent(eNotReady),Msk(a1b0010) 12:50:26:966 CTIOS1-ctios Trace: >>CG:[agent.5000.415]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:5187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4045 AGID:415 AGInstr:4045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.415 AGAvailStatus:0) 12:50:26:966 CTIOS1-ctios Trace: >>CG:[agent.5000.415]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4045 AGID:415 AGInstr:4045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.415 AGAvailStatus:0) 12:50:26:966 CTIOS1-ctios Trace: >>CG:[agent.5000.415]:eSetAgentStateConf(UniqObjID:agent.5000.415 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-3568-3752) 12:50:26:966 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][agent.5000.415]:eAgentStateEvent(eNotReady),Msk(0) 12:50:26:966 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][agent.5000.415]:eAgentStateEvent(eNotReady),Msk(0) 12:50:26:966 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][agent.5000.415]:eSetAgentStateConf 12:50:26:970 CTIOS1-ctios Trace: >>CG:[agent.5000.415]:eQueryAgentStateConf(eNotReady)(AGState:eNotReady NumSGs:3 MRDID:1 ICMAGID:5187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4045 AGID:415 AGInstr:4045 UniqObjID:agent.5000.415 MsgID:eQueryAgentStateConf AGAvailStatus:0SkillGroup[1]:(SG#:40106 SGID:5000 SGPri:0 SGState:2) SkillGroup[2]:(SG#:401 SGID:5235 SGPri:0 SGState:1) SkillGroup[3]:(SG#:411 SGID:5245 SGPri:0 SGState:2)) 12:50:26:970 CTIOS1-ctios Trace: AgentDeskSettingsRequest: AgentID: 415 12:50:26:970 CTIOS1-ctios Trace: [agent.5000.415] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:50:26:970 CTIOS1-ctios Trace: >>CG:[agent.5000.415]:eAgentDeskSettingsConf(PrphID:5000 DeskSetngsMsk:540 WrpupDataIncMode:1 WrpupDataOutMode:1 LogoutNonActvTime:4294967295 QualRecRate:4294967295 RngNoAnsTime:3 WorkModeTimer:7200 RngNoAnsDN:0 SMWarnMsg:0 SMAudInd:0 SupvAssistCallMthd:0 EmerCallMthd:0 AutoRecOnEmer:0 RecMode:0 DefDevPortAddr:(null) UniqObjID:agent.5000.415 MsgID:eAgentDeskSettingsConf) 12:50:26:970 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][agent.5000.415]:eQueryAgentStateConf(eNotReady),Msk(a1b0010) 12:50:26:970 CTIOS1-ctios Trace: [agent.5000.415]IdleReasonReq=Yes,LogoutReasonReq=Yes,WrapupDataIncomingMode=1,WrapupDataOutgoingMode=1 12:50:26:970 CTIOS1-ctios Trace: [agent.5000.415] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:50:26:971 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][agent.5000.415]:eAgentDeskSettingsConf,Msk(c1b0010) 12:50:26:986 CTIOS1-ctios Trace: ->RCV[bancomer17-3568-3752 a=415][agent.5000.415]:eEnableSkillGroupStatisticsRequest 12:50:26:987 CTIOS1-ctios Trace: ->RCV[bancomer17-3568-3752 a=415][agent.5000.415]:eEnableAgentStatisticsRequest 12:50:26:990 CTIOS1-ctios Trace: --> RCV CLIENT[bancomer17-3568-3752 a=415]: [agent.5000.415]:REQ: eAgentGreetingControlRequest 12:50:26:990 CTIOS1-ctios Trace: <RCV[bancomer17-3568-3752 a=415][agent.5000.415]:eEnableSkillGroupStatisticsRequest 12:50:26:994 CTIOS1-ctios Trace: ->RCV[bancomer17-3568-3752 a=415][agent.5000.415]:eEnableAgentStatisticsRequest 12:50:26:994 CTIOS1-ctios Trace: >>CG:[agent.5000.415]:eAgentGreetingControlConf(UniqObjID:agent.5000.415 MsgID:eAgentGreetingControlConf TgtCILClntID:bancomer17-3568-3752) 12:50:26:994 CTIOS1-ctios Trace: [agent.5000.415] AgentBehaviorEA::HandleAgentGreetingControlConf(): Firing ButtonEnablementMaskChange (mask = 0x1) 12:50:26:994 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][agent.5000.415]:eButtonEnablementMaskChange 12:50:26:994 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][agent.5000.415]:eAgentGreetingControlConf 12:50:27:570 CTIOS1-ctios Trace: ->RCV[00117]OPEN LINK REQUEST,protocol ver:2 12:50:27:571 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 12:50:27:579 CTIOS1-ctios Trace: ->RCV[00317][]:eIdentifyClientRequest(bancomer17-4536-4336) 12:50:27:579 CTIOS1-ctios Trace: CClientMgr::OnRequest: [8.5.1]. 12:50:27:579 CTIOS1-ctios Trace: [1]:IdentifyClientRequest(),Client[00117]:Changing ClientID["00117"->"bancomer17-4536-4336"]. 12:50:27:579 CTIOS1-ctios Trace: <-SND[00317][]:eIdentifyClientConf 12:50:27:580 CTIOS1-ctios Trace: ->RCV[00317][]:eSetSessionModeRequest 12:50:27:581 CTIOS1-ctios Trace: bbva_CTIOS1 ctios server [9.0 00347] [ACTIVE, CG: 10.1.1.11, CGPort: 42027, Connections (Agent Mode: 36; Monitor Mode: 0)] 12:50:27:581 CTIOS1-ctios Trace: [agent.5000.238]::SetSessionModeRequest, agentFilter(filtertarget = agent.5000.238) 12:50:27:582 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336 a=238][agent.5000.238]:eSetAgentModeEvent 12:50:27:587 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eQueryAgentStateConf(eNotReady)(AGState:eNotReady NumSGs:22 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 UniqObjID:agent.5000.238 MsgID:eQueryAgentStateConf AGAvailStatus:0SkillGroup[10]:(SG#:230 SGID:5056 SGPri:0 SGState:2) SkillGroup[11]:(SG#:190 SGID:5057 SGPri:0 SGState:2) SkillGroup[12]:(SG#:250 SGID:5058 SGPri:0 SGState:2) SkillGroup[13]:(SG#:260 SGID:5059 SGPri:0 SGState:2) SkillGroup[14]:(SG#:270 SGID:5060 SGPri:0 SGState:2) SkillGroup[15]:(SG#:280 SGID:5061 SGPri:0 SGState:2) SkillGroup[16]:(SG#:290 SGID:5062 SGPri:0 SGState:2) SkillGroup[17]:(SG#:310 SGID:5063 SGPri:0 SGState:2) SkillGroup[18]:(SG#:350 SGID:5064 SGPri:0 SGState:2) SkillGroup[19]:(SG#:340 SGID:5065 SGPri:0 SGState:2) SkillGroup[1]:(SG#:40106 SGID:5000 SGPri:0 SGState:2) SkillGroup[20]:(SG#:330 SGID:5066 SGPri:0 SGState:2) SkillGroup[21]:(SG#:320 SGID:5067 SGPri:0 SGState:2) SkillGroup[22]:(SG#:360 SGID:5068 SGPri:0 SGState:2) SkillGroup[2]:(SG#:200 SGID:5006 SGPri:0 SGState:2) SkillGroup[3]:(SG#:150 SGID:5048 SGPri:0 SGState:2) SkillGroup[4]:(SG#:140 SGID:5049 SGPri:0 SGState:2) SkillGroup[5]:(SG#:160 SGID:5050 SGPri:0 SGState:2) SkillGro 12:50:27:588 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:50:27:588 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][agent.5000.238]:eQueryAgentStateConf(eNotReady),Msk(a1b0010) 12:50:27:597 CTIOS1-ctios Trace: ->RCV[bancomer17-4536-4336 a=238][agent.5000.238]:eSetAgentStateRequest(eLogin) 12:50:27:597 CTIOS1-ctios Trace: [agent.5000.238]SetAgentState:AGWorkMode(0) 12:50:27:598 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][agent.5000.238]:eAgentInfoEvent 12:50:27:598 CTIOS1-ctios Trace: --> RCV CLIENT[bancomer17-4536-4336 a=238]: [agent.5000.238]:REQ: eAgentGreetingControlRequest 12:50:27:598 CTIOS1-ctios Trace: <>CG:[agent.5000.238]:eSetAgentStateConf(UniqObjID:agent.5000.238 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-4536-4336) 12:50:27:604 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][agent.5000.238]:eSetAgentStateConf 12:50:27:604 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentGreetingControlConf(UniqObjID:agent.5000.238 MsgID:eAgentGreetingControlConf TgtCILClntID:bancomer17-4536-4336) 12:50:27:605 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorEA::HandleAgentGreetingControlConf(): Firing ButtonEnablementMaskChange (mask = 0x1) 12:50:27:605 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][agent.5000.238]:eButtonEnablementMaskChange 12:50:27:605 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][agent.5000.238]:eAgentGreetingControlConf 12:50:27:609 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eQueryAgentStateConf(eNotReady)(AGState:eNotReady NumSGs:22 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 UniqObjID:agent.5000.238 MsgID:eQueryAgentStateConf AGAvailStatus:0SkillGroup[10]:(SG#:230 SGID:5056 SGPri:0 SGState:2) SkillGroup[11]:(SG#:190 SGID:5057 SGPri:0 SGState:2) SkillGroup[12]:(SG#:250 SGID:5058 SGPri:0 SGState:2) SkillGroup[13]:(SG#:260 SGID:5059 SGPri:0 SGState:2) SkillGroup[14]:(SG#:270 SGID:5060 SGPri:0 SGState:2) SkillGroup[15]:(SG#:280 SGID:5061 SGPri:0 SGState:2) SkillGroup[16]:(SG#:290 SGID:5062 SGPri:0 SGState:2) SkillGroup[17]:(SG#:310 SGID:5063 SGPri:0 SGState:2) SkillGroup[18]:(SG#:350 SGID:5064 SGPri:0 SGState:2) SkillGroup[19]:(SG#:340 SGID:5065 SGPri:0 SGState:2) SkillGroup[1]:(SG#:40106 SGID:5000 SGPri:0 SGState:2) SkillGroup[20]:(SG#:330 SGID:5066 SGPri:0 SGState:2) SkillGroup[21]:(SG#:320 SGID:5067 SGPri:0 SGState:2) SkillGroup[22]:(SG#:360 SGID:5068 SGPri:0 SGState:2) SkillGroup[2]:(SG#:200 SGID:5006 SGPri:0 SGState:2) SkillGroup[3]:(SG#:150 SGID:5048 SGPri:0 SGState:2) SkillGroup[4]:(SG#:140 SGID:5049 SGPri:0 SGState:2) SkillGroup[5]:(SG#:160 SGID:5050 SGPri:0 SGState:2) SkillGro 12:50:27:609 CTIOS1-ctios Trace: AgentDeskSettingsRequest: AgentID: 238 12:50:27:609 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:50:27:610 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentDeskSettingsConf(PrphID:5000 DeskSetngsMsk:540 WrpupDataIncMode:1 WrpupDataOutMode:1 LogoutNonActvTime:4294967295 QualRecRate:4294967295 RngNoAnsTime:3 WorkModeTimer:7200 RngNoAnsDN:0 SMWarnMsg:0 SMAudInd:0 SupvAssistCallMthd:0 EmerCallMthd:0 AutoRecOnEmer:0 RecMode:0 DefDevPortAddr:(null) UniqObjID:agent.5000.238 MsgID:eAgentDeskSettingsConf) 12:50:27:610 CTIOS1-ctios Trace: [agent.5000.238]IdleReasonReq=Yes,LogoutReasonReq=Yes,WrapupDataIncomingMode=1,WrapupDataOutgoingMode=1 12:50:27:610 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:50:27:610 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][agent.5000.238]:eQueryAgentStateConf(eNotReady),Msk(a1b0010) 12:50:27:610 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][agent.5000.238]:eAgentDeskSettingsConf,Msk(c1b0010) 12:50:27:640 CTIOS1-ctios Trace: ->RCV[bancomer17-4536-4336 a=238][agent.5000.238]:eEnableSkillGroupStatisticsRequest 12:50:27:641 CTIOS1-ctios Trace: ->RCV[bancomer17-4536-4336 a=238][agent.5000.238]:eEnableAgentStatisticsRequest 12:50:27:644 CTIOS1-ctios Trace: ->RCV[bancomer17-4536-4336 a=238][agent.5000.238]:eEnableSkillGroupStatisticsRequest 12:50:27:644 CTIOS1-ctios Trace: ->RCV[bancomer17-4536-4336 a=238][agent.5000.238]:eEnableAgentStatisticsRequest 12:50:27:897 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4111 ANI:8180593427 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1452 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1452 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1843) 12:50:27:897 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][]:eAgentPrecallEvent 12:50:27:900 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:50:27:900 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:50:27:900 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eReserved),Msk(0) 12:50:28:014 CTIOS1-ctios Trace: >>CG:[call.5000.35288474]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288474 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:8180593427 DNIS:4111 Dialed#:3021 ConnDevID:8180593427 RCallKeyDay:151064 RCallKeyCID:1452 MsgID:eCallBeginEvent DvrKey:call.5000.35288474 ecc:(...) ICMEntUniqID:icm.151064.1452 RCallKeySeq#:2) 12:50:28:015 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288474 12:50:28:015 CTIOS1-ctios Trace: >>CG:[call.5000.35288474]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288474 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:8180593427 AlrtgDevID:(null) CallngDevID:8180593427 CalldDevID:4111 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288474 Trnk#:0 TrnkGrp#:0) 12:50:28:015 CTIOS1-ctios Trace: [call.5000.35288474]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 8180593427. 12:50:28:015 CTIOS1-ctios Trace: CallConnection(8180593427.1) created AgentObject (Device) for DeviceID(8180593427). 12:50:28:015 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:50:28:015 CTIOS1-ctios Trace: Added CallConnection(8180593427.1). 12:50:28:015 CTIOS1-ctios Trace: [call.5000.35288474]::CreateCallConnection(): CallConnection(8180593427.1) created successfully. 12:50:28:016 CTIOS1-ctios Trace: >>CG:[call.5000.35288474]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288474 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:8180593427 AlrtgDevID:4111 CallngDevID:8180593427 CalldDevID:4111 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288474 Trnk#:0 TrnkGrp#:0) 12:50:28:016 CTIOS1-ctios Trace: [call.5000.35288474] Found CallConnection(8180593427.1) for device 8180593427. 12:50:28:016 CTIOS1-ctios Trace: [call.5000.35288474]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4111. 12:50:28:016 CTIOS1-ctios Trace: [call.5000.35288474] CallConnection(8180593427.1) found DeviceID(4111) AgentID(437). 12:50:28:016 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:50:28:016 CTIOS1-ctios Trace: Added CallConnection(8180593427.1). 12:50:28:016 CTIOS1-ctios Trace: [call.5000.35288474]::CreateCallConnection(): CallConnection(8180593427.1) created successfully. 12:50:28:016 CTIOS1-ctios Trace: [call.5000.35288474.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683f0001) 12:50:28:016 CTIOS1-ctios Trace: [call.5000.35288474.4111] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:50:28:016 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288474.4111]:eCallBeginEvent 12:50:28:017 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288474.4111]:eButtonEnablementMaskChange,Msk(683f0001) 12:50:28:017 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288474.4111]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:50:28:091 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:50:28:091 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:50:28:092 CTIOS1-ctios Trace: >>CG:[call.5000.35288474]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288474 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288474 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8180593427 NewConnDevID:8180593427 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288474 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520227))) 12:50:28:092 CTIOS1-ctios Trace: >>CG:[call.5000.35288474]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288474 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4111 CallngDevID:8180593427 CalldDevID:4111 LstRedirDevID:(null) AnsDevID:4111 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288474 Trnk#:0 TrnkGrp#:0) 12:50:28:092 CTIOS1-ctios Trace: [call.5000.35288474] Found CallConnection(8180593427.1). 12:50:28:092 CTIOS1-ctios Trace: [call.5000.35288474] Found CallConnection(8180593427.1). 12:50:28:092 CTIOS1-ctios Trace: [call.5000.35288474.8180593427] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(8180593427), Button Mask(0xbf01a6) 12:50:28:092 CTIOS1-ctios Trace: [call.5000.35288474.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:50:28:093 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:50:28:093 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288474.4111]:eCallDataUpdateEvent,Msk(683f0001) 12:50:28:093 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288474.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:50:28:093 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288474.4111]:eCallEstablishedEvent,Msk(68bf01a6) 12:50:28:122 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35288474.4111]:eSetCallDataRequest 12:50:28:124 CTIOS1-ctios Trace: [call.5000.35288474] Found CallConnection(4111.0) for device 4111. 12:50:28:125 CTIOS1-ctios Trace: [call.5000.35288474] Found CallConnection(4111.0) for device 4111. 12:50:28:128 CTIOS1-ctios Trace: >>CG:[call.5000.35288474]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288474 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288474 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:8180593427 NewConnDevID:8180593427 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288474 ecc:(...)) 12:50:28:129 CTIOS1-ctios Trace: >>CG:[call.5000.35288474.4111]:eSetCallDataConf(UniqObjID:call.5000.35288474.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:50:28:129 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288474.4111]:eCallDataUpdateEvent,Msk(68bf01a6) 12:50:28:852 CTIOS1-ctios Trace: ->RCV[bancomer17-4536-4336 a=238][agent.5000.238]:eSetAgentStateRequest(eAvailable) 12:50:28:859 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:(null) MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:1) 12:50:28:859 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:50:28:860 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][agent.5000.238]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:50:28:862 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eSetAgentStateConf(UniqObjID:agent.5000.238 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-4536-4336) 12:50:28:862 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][agent.5000.238]:eSetAgentStateConf 12:50:29:434 CTIOS1-ctios Trace: >>CG:[device.5000.4045]:eSnapshotDeviceConf(NumCalls:0 UniqObjID:device.5000.4045 MsgID:eSnapshotDeviceConf NumSMTgtCalls:0) 12:50:29:434 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][device.5000.4045]:eSnapshotDeviceConf 12:50:29:934 CTIOS1-ctios Trace: >>CG:[device.5000.2096]:eSnapshotDeviceConf(NumCalls:0 UniqObjID:device.5000.2096 MsgID:eSnapshotDeviceConf NumSMTgtCalls:0) 12:50:29:934 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][device.5000.2096]:eSnapshotDeviceConf 12:50:30:462 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:1) 12:50:30:462 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:50:48:583 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2297 ANI:6646300697 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1454 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1454 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1845) 12:50:48:587 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:0) 12:50:48:587 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:50:48:660 CTIOS1-ctios Trace: >>CG:[call.5000.35288477]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288477 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6646300697 DNIS:2297 Dialed#:3009 ConnDevID:6646300697 RCallKeyDay:151064 RCallKeyCID:1454 MsgID:eCallBeginEvent DvrKey:call.5000.35288477 ecc:(...) ICMEntUniqID:icm.151064.1454 RCallKeySeq#:2) 12:50:48:660 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288477 12:50:48:660 CTIOS1-ctios Trace: >>CG:[call.5000.35288477]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288477 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6646300697 AlrtgDevID:(null) CallngDevID:6646300697 CalldDevID:2297 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288477 Trnk#:0 TrnkGrp#:0) 12:50:48:660 CTIOS1-ctios Trace: [call.5000.35288477]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6646300697. 12:50:48:660 CTIOS1-ctios Trace: CallConnection(6646300697.1) created AgentObject (Device) for DeviceID(6646300697). 12:50:48:660 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:50:48:660 CTIOS1-ctios Trace: Added CallConnection(6646300697.1). 12:50:48:660 CTIOS1-ctios Trace: [call.5000.35288477]::CreateCallConnection(): CallConnection(6646300697.1) created successfully. 12:50:48:661 CTIOS1-ctios Trace: >>CG:[call.5000.35288477]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288477 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6646300697 AlrtgDevID:2297 CallngDevID:6646300697 CalldDevID:2297 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288477 Trnk#:0 TrnkGrp#:0) 12:50:48:661 CTIOS1-ctios Trace: [call.5000.35288477] Found CallConnection(6646300697.1) for device 6646300697. 12:50:48:661 CTIOS1-ctios Trace: [call.5000.35288477]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2297. 12:50:48:661 CTIOS1-ctios Trace: [call.5000.35288477] CallConnection(6646300697.1) found DeviceID(2297) AgentID(334). 12:50:48:661 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:50:48:661 CTIOS1-ctios Trace: Added CallConnection(6646300697.1). 12:50:48:661 CTIOS1-ctios Trace: [call.5000.35288477]::CreateCallConnection(): CallConnection(6646300697.1) created successfully. 12:50:48:661 CTIOS1-ctios Trace: [call.5000.35288477.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x203f0001) 12:50:48:661 CTIOS1-ctios Trace: [call.5000.35288477.2297] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:50:48:667 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:0) 12:50:48:667 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:50:48:667 CTIOS1-ctios Trace: >>CG:[call.5000.35288477]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288477 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288477 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6646300697 NewConnDevID:6646300697 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288477 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520248))) 12:50:48:667 CTIOS1-ctios Trace: >>CG:[call.5000.35288477]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288477 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2297 CallngDevID:6646300697 CalldDevID:2297 LstRedirDevID:(null) AnsDevID:2297 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288477 Trnk#:0 TrnkGrp#:0) 12:50:48:667 CTIOS1-ctios Trace: [call.5000.35288477] Found CallConnection(6646300697.1). 12:50:48:667 CTIOS1-ctios Trace: [call.5000.35288477] Found CallConnection(6646300697.1). 12:50:48:667 CTIOS1-ctios Trace: [call.5000.35288477.6646300697] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6646300697), Button Mask(0xbf01a6) 12:50:48:668 CTIOS1-ctios Trace: [call.5000.35288477.2297] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2297), Button Mask(0x20bf01a6) 12:50:48:742 CTIOS1-ctios Trace: >>CG:[call.5000.35288477]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288477 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288477 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6646300697 NewConnDevID:6646300697 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288477 ecc:(...)) 12:50:49:216 CTIOS1-ctios Trace: [call.5000.35288477] Found CallConnection(2297.0) for device 2297. 12:50:49:229 CTIOS1-ctios Trace: [call.5000.35288477] Found CallConnection(2297.0) for device 2297. 12:50:52:365 CTIOS1-ctios Trace: ->RCV[BANCOMER20-3116-3784 a=253][agent.5000.253]:eSetAgentStateRequest(eNotReady) 12:50:52:380 CTIOS1-ctios Trace: >>CG:[agent.5000.253]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5099 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2135 AGID:253 AGInstr:2135 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.253 AGAvailStatus:0) 12:50:52:380 CTIOS1-ctios Trace: [agent.5000.253] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:50:52:381 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][agent.5000.253]:eAgentStateEvent(eNotReady),Msk(c1b0010) 12:50:52:383 CTIOS1-ctios Trace: >>CG:[agent.5000.253]:eSetAgentStateConf(UniqObjID:agent.5000.253 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER20-3116-3784) 12:50:52:383 CTIOS1-ctios Trace: <-SND[BANCOMER20-3116-3784][agent.5000.253]:eSetAgentStateConf 12:50:53:295 CTIOS1-ctios Trace: >>CG:[agent.5000.244]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5090 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2264 AGID:244 AGInstr:2264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.244 AGAvailStatus:0) 12:50:53:295 CTIOS1-ctios Trace: [agent.5000.244] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:50:53:418 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4051 ANI:7222143486 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1455 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1455 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1846) 12:50:53:418 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][]:eAgentPrecallEvent 12:50:53:420 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:50:53:421 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:50:53:421 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eReserved),Msk(0) 12:50:53:538 CTIOS1-ctios Trace: >>CG:[call.5000.35288480]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288480 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:7222143486 DNIS:4051 Dialed#:3021 ConnDevID:7222143486 RCallKeyDay:151064 RCallKeyCID:1455 MsgID:eCallBeginEvent DvrKey:call.5000.35288480 ecc:(...) ICMEntUniqID:icm.151064.1455 RCallKeySeq#:2) 12:50:53:538 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288480 12:50:53:538 CTIOS1-ctios Trace: >>CG:[call.5000.35288480]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288480 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:7222143486 AlrtgDevID:(null) CallngDevID:7222143486 CalldDevID:4051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288480 Trnk#:0 TrnkGrp#:0) 12:50:53:538 CTIOS1-ctios Trace: [call.5000.35288480]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 7222143486. 12:50:53:538 CTIOS1-ctios Trace: CallConnection(7222143486.1) created AgentObject (Device) for DeviceID(7222143486). 12:50:53:538 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:50:53:538 CTIOS1-ctios Trace: Added CallConnection(7222143486.1). 12:50:53:538 CTIOS1-ctios Trace: [call.5000.35288480]::CreateCallConnection(): CallConnection(7222143486.1) created successfully. 12:50:53:539 CTIOS1-ctios Trace: >>CG:[call.5000.35288480]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288480 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:7222143486 AlrtgDevID:4051 CallngDevID:7222143486 CalldDevID:4051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288480 Trnk#:0 TrnkGrp#:0) 12:50:53:539 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(7222143486.1) for device 7222143486. 12:50:53:539 CTIOS1-ctios Trace: [call.5000.35288480]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4051. 12:50:53:539 CTIOS1-ctios Trace: [call.5000.35288480] CallConnection(7222143486.1) found DeviceID(4051) AgentID(417). 12:50:53:539 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:50:53:539 CTIOS1-ctios Trace: Added CallConnection(7222143486.1). 12:50:53:539 CTIOS1-ctios Trace: [call.5000.35288480]::CreateCallConnection(): CallConnection(7222143486.1) created successfully. 12:50:53:539 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683f0001) 12:50:53:539 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:50:53:540 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eCallBeginEvent 12:50:53:540 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(683f0001) 12:50:53:540 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:50:53:633 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:50:53:633 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:50:53:633 CTIOS1-ctios Trace: >>CG:[call.5000.35288480]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288480 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288480 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:7222143486 NewConnDevID:7222143486 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288480 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520253))) 12:50:53:634 CTIOS1-ctios Trace: >>CG:[call.5000.35288480]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288480 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4051 CallngDevID:7222143486 CalldDevID:4051 LstRedirDevID:(null) AnsDevID:4051 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288480 Trnk#:0 TrnkGrp#:0) 12:50:53:634 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(7222143486.1). 12:50:53:634 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(7222143486.1). 12:50:53:634 CTIOS1-ctios Trace: [call.5000.35288480.7222143486] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(7222143486), Button Mask(0xbf01a6) 12:50:53:634 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf01a6) 12:50:53:634 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:50:53:634 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eCallDataUpdateEvent,Msk(683f0001) 12:50:53:635 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:50:53:635 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eCallEstablishedEvent,Msk(68bf01a6) 12:50:53:671 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0) for device 4051. 12:50:53:672 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0) for device 4051. 12:50:53:683 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35288480.4051]:eSetCallDataRequest 12:50:53:689 CTIOS1-ctios Trace: >>CG:[call.5000.35288480]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288480 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288480 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:7222143486 NewConnDevID:7222143486 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288480 ecc:(...)) 12:50:53:690 CTIOS1-ctios Trace: >>CG:[call.5000.35288480.4051]:eSetCallDataConf(UniqObjID:call.5000.35288480.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:50:53:690 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eCallDataUpdateEvent,Msk(68bf01a6) 12:50:57:785 CTIOS1-ctios Trace: >>CG:[call.5000.50346855]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:50346855 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:16843 DNIS:119740 ConnDevID:16843 MsgID:eCallBeginEvent DvrKey:call.5000.50346855) 12:50:57:785 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.50346855 12:50:57:785 CTIOS1-ctios Trace: >>CG:[call.5000.50346855]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:50346855 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:16843 AlrtgDevID:(null) CallngDevID:16843 CalldDevID:119740 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.50346855 Trnk#:0 TrnkGrp#:0) 12:50:57:786 CTIOS1-ctios Trace: [call.5000.50346855]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 16843. 12:50:57:786 CTIOS1-ctios Trace: CallConnection(16843.1) created AgentObject (Device) for DeviceID(16843). 12:50:57:786 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:50:57:786 CTIOS1-ctios Trace: Added CallConnection(16843.1). 12:50:57:786 CTIOS1-ctios Trace: [call.5000.50346855]::CreateCallConnection(): CallConnection(16843.1) created successfully. 12:50:57:786 CTIOS1-ctios Trace: >>CG:[call.5000.50346855]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:50346855 CallTyp:38 ConnDevIDTyp:1 NewConnCID:50346855 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:16843 NewConnDevID:16843 MsgID:eCallDataUpdateEvent DvrKey:call.5000.50346855) 12:50:57:786 CTIOS1-ctios Trace: >>CG:[call.5000.50346855]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:50346855 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:10 SGPri:0 MonID:0 ConnDevID:16843 AlrtgDevID:2216 CallngDevID:16843 CalldDevID:119740 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.50346855 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:2216.592999.4) 12:50:57:786 CTIOS1-ctios Trace: [call.5000.50346855] Found CallConnection(16843.1) for device 16843. 12:50:57:786 CTIOS1-ctios Trace: [call.5000.50346855]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2216. 12:50:57:786 CTIOS1-ctios Trace: [call.5000.50346855] CallConnection(16843.1) found DeviceID(2216) AgentID(241). 12:50:57:786 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:50:57:787 CTIOS1-ctios Trace: Added CallConnection(16843.1). 12:50:57:787 CTIOS1-ctios Trace: [call.5000.50346855]::CreateCallConnection(): CallConnection(16843.1) created successfully. 12:50:57:787 CTIOS1-ctios Trace: [call.5000.50346855.2216] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2216), Button Mask(0x83f0001) 12:50:57:787 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][call.5000.50346855.2216]:eCallBeginEvent 12:50:57:787 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][call.5000.50346855.2216]:eButtonEnablementMaskChange,Msk(83f0001) 12:50:57:787 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][call.5000.50346855.2216]:eCallDeliveredEvent(LCS:Unknown),Msk(83f0001) 12:50:59:466 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0) for device 2030. 12:50:59:467 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0) for device 2030. 12:50:59:479 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:50:59:480 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:50:59:480 CTIOS1-ctios Trace: >>CG:[call.5000.35288204]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288204 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2030 HldgDevID:2030 MsgID:eCallHeldEvent DvrKey:call.5000.35288204) 12:50:59:480 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0). 12:50:59:480 CTIOS1-ctios Trace: [call.5000.35288204.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf000a) 12:51:00:108 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:120 SGID:5046 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:51:00:108 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:51:00:108 CTIOS1-ctios Trace: >>CG:[call.5000.35288204]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288204 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2030 RetrvDevID:2030 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288204) 12:51:00:108 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0). 12:51:00:108 CTIOS1-ctios Trace: [call.5000.35288204.2030] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2030), Button Mask(0x20bf01a6) 12:51:00:311 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0) for device 2030. 12:51:00:319 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0) for device 2030. 12:51:03:115 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:51:03:116 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0) for device 2150. 12:51:03:130 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:51:03:130 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:51:03:130 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288098 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2150 HldgDevID:2150 MsgID:eCallHeldEvent DvrKey:call.5000.35288098) 12:51:03:130 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0). 12:51:03:130 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:51:03:130 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:51:03:130 CTIOS1-ctios Trace: [call.5000.35288194.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:51:03:131 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:51:03:131 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:51:03:131 CTIOS1-ctios Trace: >>CG:[call.5000.2130706793]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706793 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2150 RCallKeyDay:151064 RCallKeyCID:1264 MsgID:eCallBeginEvent DvrKey:call.5000.2130706793 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407517637)) ICMEntUniqID:icm.151064.1264 RCallKeySeq#:4) 12:51:03:131 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706793 12:51:03:132 CTIOS1-ctios Trace: >>CG:[call.5000.2130706793]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706793 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:3 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2150 CallngDevID:2150 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706793 COCConnCID:35288098 COCCallConnDevIDTyp:0 COCCallConnDevID:2150) 12:51:03:132 CTIOS1-ctios Trace: [call.5000.2130706793] CallConnection(2150.0) found DeviceID(2150) AgentID(264). 12:51:03:132 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:51:03:132 CTIOS1-ctios Trace: Added CallConnection(2150.0). 12:51:03:132 CTIOS1-ctios Trace: [call.5000.2130706793]::CreateCallConnection(): CallConnection(2150.0) created successfully. 12:51:03:132 CTIOS1-ctios Trace: [call.5000.2130706793.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x203c1000) 12:51:03:132 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bc000a) 12:51:03:132 CTIOS1-ctios Trace: [call.5000.35288098.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x203c1000) 12:51:03:132 CTIOS1-ctios Trace: [call.5000.35288194.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bc000a) 12:51:03:136 CTIOS1-ctios Trace: >>CG:[call.5000.2130706793]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706793 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706793 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3006 ConnDevID:2150 NewConnDevID:2150 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706793 ecc:(...)) 12:51:03:136 CTIOS1-ctios Trace: >>CG:[call.5000.2130706793]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706793 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:3 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2150 CallngDevID:2150 CalldDevID:3006 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706793) 12:51:03:136 CTIOS1-ctios Trace: [call.5000.2130706793] Found CallConnection(2150.0) for device 2150. 12:51:03:136 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288098 NumParties:1 SecDevIDTyp:0 SecCID:2130706793 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:3 LineTyp:2 SGPri:0 MonID:0 PriDevID:3338825858 SecDevID:2150 TfrgDevID:2150 TfrdDevID:3006 MsgID:eCallTransferredEvent DvrKey:call.5000.35288098ConnectedParty[1]:(ConnPtyCID:35288098 ConnPtyDevIDTyp:1 ConnPtyDevID:3338825858)) 12:51:03:136 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0). 12:51:03:136 CTIOS1-ctios Trace: >>CG:[call.5000.2130706793]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288098 NumParties:1 SecDevIDTyp:0 SecCID:2130706793 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:3 LineTyp:2 SGPri:0 MonID:0 PriDevID:3338825858 SecDevID:2150 TfrgDevID:2150 TfrdDevID:3006 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706793ConnectedParty[1]:(ConnPtyCID:35288098 ConnPtyDevIDTyp:1 ConnPtyDevID:3338825858)) 12:51:03:136 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288098 ConnDevIDTyp:1 ConnDevID:3338825858 MsgID:eCallEndEvent DvrKey:call.5000.35288098) 12:51:03:136 CTIOS1-ctios Trace: [call.5000.2130706793]::FindTransferCommonDeviceID Found Transferring Device [2150] on both [call.5000.35288098] and [call.5000.2130706793]. 12:51:03:136 CTIOS1-ctios Trace: >>CG:[call.5000.2130706793]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706793 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288098 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2150 NewConnDevID:2150 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706793) 12:51:03:136 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0). 12:51:03:136 CTIOS1-ctios Trace: [call.5000.2130706793] Found CallConnection(2150.0). 12:51:03:136 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288098 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288098 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2150 NewConnDevID:3338825858 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288098) 12:51:03:136 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288098 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288098 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:3338825858 DNIS:2144 ConnDevID:3338825858 NewConnDevID:3338825858 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288098 ecc:(...)) 12:51:03:136 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:51:03:137 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:51:03:137 CTIOS1-ctios Trace: [call.5000.35288194.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:51:03:137 CTIOS1-ctios Trace: [call.5000.2130706793.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x383f0000) 12:51:03:137 CTIOS1-ctios Trace: [call.5000.35288098] Found CallConnection(2150.0). 12:51:03:137 CTIOS1-ctios Trace: Removed CallConnection(2150.0). 12:51:03:137 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:51:03:137 CTIOS1-ctios Trace: [call.5000.35288194.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:51:03:137 CTIOS1-ctios Trace: [call.5000.2130706793] Found CallConnection(2150.0). 12:51:03:137 CTIOS1-ctios Trace: Removed CallConnection(2150.0). 12:51:03:137 CTIOS1-ctios Trace: Added CallConnection(3338825858.1). 12:51:03:137 CTIOS1-ctios Trace: [call.5000.2130706793] Moved CallConnection[3338825858.1] from [call.5000.35288098] to [call.5000.2130706793]. 12:51:03:137 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288098 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:51:03:137 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:03:137 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x8bf001a) 12:51:03:137 CTIOS1-ctios Trace: [call.5000.35288194.2150] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x8bf001a) 12:51:03:141 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288098 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:3338825858 RelDevID:3338825858 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288098) 12:51:03:141 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288098 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35288098) 12:51:03:141 CTIOS1-ctios Trace: >>CG:[call.5000.35288098]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288098 ConnDevIDTyp:1 ConnDevID:3338825858 MsgID:eCallEndEvent DvrKey:call.5000.35288098) 12:51:03:141 CTIOS1-ctios Trace: Removed CallConnection(3338825858.1). 12:51:03:141 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288098 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:51:04:109 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][agent.5000.236]:eSetAgentStateRequest(eAvailable) 12:51:04:109 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x50bf01a6) 12:51:04:110 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(50bf01a6) 12:51:04:115 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eSetAgentStateConf(UniqObjID:agent.5000.236 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER42-4080-4108) 12:51:04:115 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eSetAgentStateConf 12:51:05:970 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][agent.5000.236]:eSetAgentStateRequest(eNotReady) 12:51:05:970 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x48bf01a6) 12:51:05:970 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(48bf01a6) 12:51:05:976 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eSetAgentStateConf(UniqObjID:agent.5000.236 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER42-4080-4108) 12:51:05:976 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eSetAgentStateConf 12:51:06:243 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287874 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:2150.2152.3 RetrvDevID:2150 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287874 RetrvDevIDFull:2150.2152.3) 12:51:06:243 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0). 12:51:06:243 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:06:243 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x8bf01b6) 12:51:06:243 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:06:243 CTIOS1-ctios Trace: [call.5000.35288194.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x8bf001a) 12:51:06:243 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:06:243 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:06:243 CTIOS1-ctios Trace: [call.5000.35288194.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x8bf001a) 12:51:06:249 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0) for device 2150. 12:51:06:256 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0) for device 2150. 12:51:07:850 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35288319.2090]:eSingleStepTransferRequest 12:51:07:863 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:51:07:864 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:51:07:891 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:07:891 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:51:07:891 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288319 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2090 HldgDevID:2090 MsgID:eCallHeldEvent DvrKey:call.5000.35288319) 12:51:07:892 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0). 12:51:07:892 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c0008) 12:51:07:892 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eHold),Msk(0) 12:51:07:892 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(683c0008) 12:51:07:892 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]: eCallHeldEvent,Msk(683c0008) 12:51:07:896 CTIOS1-ctios Trace: >>CG:[call.5000.2130706794]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706794 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2090 RCallKeyDay:151064 RCallKeyCID:1429 MsgID:eCallBeginEvent DvrKey:call.5000.2130706794 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519841)) ICMEntUniqID:icm.151064.1429 RCallKeySeq#:3) 12:51:07:896 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706794 12:51:07:896 CTIOS1-ctios Trace: >>CG:[call.5000.2130706794]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706794 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2090 CallngDevID:2090 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706794 COCConnCID:35288319 COCCallConnDevIDTyp:0 COCCallConnDevID:2090) 12:51:07:896 CTIOS1-ctios Trace: [call.5000.2130706794] CallConnection(2090.0) found DeviceID(2090) AgentID(236). 12:51:07:896 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:51:07:897 CTIOS1-ctios Trace: Added CallConnection(2090.0). 12:51:07:897 CTIOS1-ctios Trace: [call.5000.2130706794]::CreateCallConnection(): CallConnection(2090.0) created successfully. 12:51:07:897 CTIOS1-ctios Trace: [call.5000.2130706794.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1000) 12:51:07:897 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1000) 12:51:07:897 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:4 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:07:897 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:51:07:897 CTIOS1-ctios Trace: >>CG:[call.5000.2130706794]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706794 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706794 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2091 ConnDevID:2090 NewConnDevID:2090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706794 ecc:(...)) 12:51:07:898 CTIOS1-ctios Trace: >>CG:[call.5000.2130706794]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706794 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:2090 CallngDevID:2090 CalldDevID:2090 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706794 CalldDevIDFull:2090.2091.2) 12:51:07:898 CTIOS1-ctios Trace: [call.5000.2130706794] Found CallConnection(2090.0) for device 2090. 12:51:07:898 CTIOS1-ctios Trace: >>CG:[call.5000.2130706794]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706794 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706794 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:4075 DNIS:2091 ConnDevID:2090 NewConnDevID:2090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706794 ecc:(...)) 12:51:07:898 CTIOS1-ctios Trace: >>CG:[call.5000.2130706794]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706794 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2090 AlrtgDevID:(null) CallngDevID:2090 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706794 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:2090.2091.2) 12:51:07:898 CTIOS1-ctios Trace: [call.5000.2130706794] Found CallConnection(2090.0) for device 2090. 12:51:07:898 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c1000) 12:51:07:899 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706794.2090]:eButtonEnablementMaskChange,Msk(683c1000) 12:51:07:899 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(683c1000) 12:51:07:899 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706794.2090]:eCallBeginEvent,Msk(683c1000) 12:51:07:899 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706794.2090]:eCallServiceInitiatedEvent,Msk(683c1000) 12:51:07:899 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:07:899 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706794.2090]:eCallDataUpdateEvent,Msk(683c1000) 12:51:07:899 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706794.2090]:eCallOriginatedEvent,Msk(683c1000) 12:51:07:899 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706794.2090]:eCallDataUpdateEvent,Msk(683c1000) 12:51:07:899 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(683c1000) 12:51:07:899 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706794.2090]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:51:07:899 CTIOS1-ctios Trace: >>CG:[call.5000.2130706794]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706794 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2090 AlrtgDevID:2090 CallngDevID:2090 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706794 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:2090.2091.2 CalldDevIDFull:2090.2091.2) 12:51:07:899 CTIOS1-ctios Trace: [call.5000.2130706794] Found CallConnection(2090.0) for device 2090. 12:51:07:899 CTIOS1-ctios Trace: [call.5000.2130706794.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x283c0001) 12:51:07:899 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683c0008) 12:51:07:899 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706794.2090]:eButtonEnablementMaskChange,Msk(283c0001) 12:51:07:899 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(683c0008) 12:51:07:899 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706794.2090]:eCallDeliveredEvent(LCS:Unknown),Msk(283c0001) 12:51:07:901 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288319 NumParties:1 SecDevIDTyp:0 SecCID:2130706794 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:88000179 SecDevID:2090 TfrgDevID:2090 TfrdDevID:2090 MsgID:eCallTransferredEvent DvrKey:call.5000.35288319 TfrdDevIDFull:2090.2091.2ConnectedParty[1]:(ConnPtyCID:35288319 ConnPtyDevIDTyp:1 ConnPtyDevID:88000179)) 12:51:07:901 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0). 12:51:07:901 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683f0001) 12:51:07:901 CTIOS1-ctios Trace: [call.5000.2130706794.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x283f0001) 12:51:07:901 CTIOS1-ctios Trace: >>CG:[call.5000.2130706794]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288319 NumParties:1 SecDevIDTyp:0 SecCID:2130706794 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:88000179 SecDevID:2090 TfrgDevID:2090 TfrdDevID:2090 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706794 TfrdDevIDFull:2090.2091.2ConnectedParty[1]:(ConnPtyCID:35288319 ConnPtyDevIDTyp:1 ConnPtyDevID:88000179)) 12:51:07:901 CTIOS1-ctios Trace: [call.5000.2130706794]::FindTransferCommonDeviceID Found Transferring Device [2090] on both [call.5000.35288319] and [call.5000.2130706794]. 12:51:07:901 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0). 12:51:07:901 CTIOS1-ctios Trace: [call.5000.2130706794] Found CallConnection(2090.0). 12:51:07:901 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683f0001) 12:51:07:901 CTIOS1-ctios Trace: [call.5000.2130706794.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x283f0001) 12:51:07:901 CTIOS1-ctios Trace: [call.5000.2130706794.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x283f0001) 12:51:07:901 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0). 12:51:07:901 CTIOS1-ctios Trace: Removed CallConnection(2090.0). 12:51:07:901 CTIOS1-ctios Trace: Added CallConnection(88000179.1). 12:51:07:901 CTIOS1-ctios Trace: [call.5000.2130706794] Moved CallConnection[88000179.1] from [call.5000.35288319] to [call.5000.2130706794]. 12:51:07:901 CTIOS1-ctios Trace: [call.5000.2130706794.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x283f0001) 12:51:07:902 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288319 ConnDevIDTyp:1 ConnDevID:88000179 MsgID:eCallEndEvent DvrKey:call.5000.35288319) 12:51:07:902 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288319 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:51:07:902 CTIOS1-ctios Trace: >>CG:[call.5000.2130706794]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706794 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288319 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090 NewConnDevID:2090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706794) 12:51:07:902 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288319 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288319 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090 NewConnDevID:88000179 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288319) 12:51:07:902 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288319 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288319 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:2090 ConnDevID:88000179 NewConnDevID:88000179 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288319 ecc:(...)) 12:51:07:902 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:07:902 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0000. 12:51:07:902 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0001) 12:51:07:903 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(683f0001) 12:51:07:903 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706794.2090]:eButtonEnablementMaskChange,Msk(283f0001) 12:51:07:903 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallTransferredEvent,Msk(683f0001) 12:51:07:903 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(683f0001) 12:51:07:903 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706794.2090]:eButtonEnablementMaskChange,Msk(283f0001) 12:51:07:903 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallTransferredEvent,Msk(683f0001) 12:51:07:903 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706794.2090]:eButtonEnablementMaskChange,Msk(283f0001) 12:51:07:903 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallEndEvent 12:51:07:903 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706794.2090]:eButtonEnablementMaskChange,Msk(283f0001) 12:51:07:903 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706794.2090]:eCallTransferredEvent,Msk(283f0001) 12:51:07:903 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.2130706794.2090]:eCallDataUpdateEvent,Msk(283f0001) 12:51:07:903 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallDataUpdateEvent,Msk(283f0001) 12:51:07:903 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallDataUpdateEvent,Msk(283f0001) 12:51:07:904 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(83f0001) 12:51:07:904 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eNotReady),Msk(0) 12:51:07:906 CTIOS1-ctios Trace: >>CG:[call.5000.35288319.2090]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35288319 NewConnDevIDTyp:0 NewConnDevID:2090 UniqObjID:call.5000.35288319.2090 MsgID:eTransferCallConf TgtCILClntID:BANCOMER42-4080-4108) 12:51:07:906 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eTransferCallConf,Msk(83f0001) 12:51:08:780 CTIOS1-ctios Trace: [call.5000.16788683] Found CallConnection(4021.0) for device 4021. 12:51:08:780 CTIOS1-ctios Trace: [call.5000.16788683] Found CallConnection(4021.0) for device 4021. 12:51:08:786 CTIOS1-ctios Trace: >>CG:[call.5000.16788683]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788683 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4021 RelDevID:4021 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788683) 12:51:08:786 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:51:08:786 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:51:08:787 CTIOS1-ctios Trace: >>CG:[call.5000.16788683]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788683 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788683) 12:51:08:787 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:51:08:787 CTIOS1-ctios Trace: >>CG:[call.5000.16788683]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788683 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4021 MsgID:eCallClearedEvent DvrKey:call.5000.16788683) 12:51:08:787 CTIOS1-ctios Trace: >>CG:[call.5000.16788683]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:16788683 ConnDevIDTyp:0 ConnDevID:4021 MsgID:eCallEndEvent DvrKey:call.5000.16788683) 12:51:08:787 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:51:08:787 CTIOS1-ctios Trace: Removed CallConnection(4021.0). 12:51:08:787 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.16788683 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:51:08:787 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:51:08:787 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:51:08:791 CTIOS1-ctios Trace: [call.5000.35288444] Found CallConnection(4126.0) for device 4126. 12:51:08:791 CTIOS1-ctios Trace: [call.5000.35288444] Found CallConnection(4126.0) for device 4126. 12:51:08:818 CTIOS1-ctios Trace: >>CG:[call.5000.35288444]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288444 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4126 RelDevID:4126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288444) 12:51:08:818 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:51:08:818 CTIOS1-ctios Trace: >>CG:[call.5000.35288444]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288444 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000182 RelDevID:88000182 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288444) 12:51:08:819 CTIOS1-ctios Trace: >>CG:[call.5000.35288444]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288444 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000182 MsgID:eCallClearedEvent DvrKey:call.5000.35288444) 12:51:08:819 CTIOS1-ctios Trace: >>CG:[call.5000.35288444]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288444 ConnDevIDTyp:1 ConnDevID:88000182 MsgID:eCallEndEvent DvrKey:call.5000.35288444) 12:51:08:819 CTIOS1-ctios Trace: Removed CallConnection(88000182.1). 12:51:08:819 CTIOS1-ctios Trace: Removed CallConnection(4126.0). 12:51:08:819 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288444 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:51:08:819 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:1) 12:51:08:819 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:51:09:060 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288319 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288319 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000179 NewConnDevID:88000179 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288319 ecc:(...)) 12:51:09:060 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288319 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:2090.2091.2 CallngDevID:88000179 CalldDevID:2090 LstRedirDevID:(null) AnsDevID:2090 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288319 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:2090.2091.2) 12:51:09:060 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(88000179.1). 12:51:09:060 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0). 12:51:09:060 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:09:060 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x8bf01b6) 12:51:09:060 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:09:061 CTIOS1-ctios Trace: [call.5000.35288319.88000179] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000179), Button Mask(0xbf01a6) 12:51:09:061 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallDataUpdateEvent,Msk(83f0001) 12:51:09:061 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(8bf01b6) 12:51:09:061 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallEstablishedEvent,Msk(8bf01b6) 12:51:09:122 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35288319.2090]:eSetCallDataRequest 12:51:09:127 CTIOS1-ctios Trace: >>CG:[call.5000.35288319.2090]:eSetCallDataConf(UniqObjID:call.5000.35288319.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:51:09:278 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.2091.2.0) for device 2090. 12:51:09:285 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.2091.2.0) for device 2090. 12:51:09:658 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:51:09:658 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:51:09:658 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4021 RetrvDevID:4021 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288143) 12:51:09:658 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0). 12:51:09:658 CTIOS1-ctios Trace: [call.5000.35288143.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:51:09:664 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:51:09:665 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:51:10:410 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.2091.2.0) for device 2090. 12:51:10:411 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.2091.2.0) for device 2090. 12:51:10:430 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288319 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:2090.2091.2 HldgDevID:2090 MsgID:eCallHeldEvent DvrKey:call.5000.35288319 HldgDevIDFull:2090.2091.2) 12:51:10:430 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.2091.2.0). 12:51:10:430 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:10:430 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x8bf001a) 12:51:10:430 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:10:431 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(8bf001a) 12:51:10:431 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]: eCallHeldEvent,Msk(8bf001a) 12:51:10:434 CTIOS1-ctios Trace: >>CG:[call.5000.35288491]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288491 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2090.2091.2 MsgID:eCallBeginEvent DvrKey:call.5000.35288491 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520270))) 12:51:10:434 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288491 12:51:10:434 CTIOS1-ctios Trace: >>CG:[call.5000.35288491]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288491 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2090.2091.2 CallngDevID:2090 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288491 CallngDevIDFull:2090.2091.2) 12:51:10:434 CTIOS1-ctios Trace: [call.5000.35288491] CallConnection(2090.2091.2.0) found DeviceID(2090) AgentID(236). 12:51:10:434 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:51:10:434 CTIOS1-ctios Trace: Added CallConnection(2090.2091.2.0). 12:51:10:434 CTIOS1-ctios Trace: [call.5000.35288491]::CreateCallConnection(): CallConnection(2090.2091.2.0) created successfully. 12:51:10:434 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:10:434 CTIOS1-ctios Trace: [call.5000.35288491.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x8bf0012) 12:51:10:435 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:10:435 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x8bf001a) 12:51:10:435 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288491.2090]:eButtonEnablementMaskChange,Msk(8bf0012) 12:51:10:436 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(8bf001a) 12:51:10:436 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288491.2090]:eCallBeginEvent,Msk(8bf0012) 12:51:10:436 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288491.2090]:eCallServiceInitiatedEvent,Msk(8bf0012) 12:51:11:635 CTIOS1-ctios Trace: [call.5000.35288273] Found CallConnection(4057.0) for device 4057. 12:51:11:636 CTIOS1-ctios Trace: [call.5000.35288273] Found CallConnection(4057.0) for device 4057. 12:51:11:646 CTIOS1-ctios Trace: >>CG:[call.5000.35288273]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288273 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4057 RelDevID:4057 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288273) 12:51:11:646 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:51:11:646 CTIOS1-ctios Trace: >>CG:[call.5000.35288273]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288273 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3336086006 RelDevID:3336086006 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288273) 12:51:11:646 CTIOS1-ctios Trace: >>CG:[call.5000.35288273]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288273 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3336086006 MsgID:eCallClearedEvent DvrKey:call.5000.35288273) 12:51:11:646 CTIOS1-ctios Trace: >>CG:[call.5000.35288273]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288273 ConnDevIDTyp:1 ConnDevID:3336086006 MsgID:eCallEndEvent DvrKey:call.5000.35288273) 12:51:11:647 CTIOS1-ctios Trace: Removed CallConnection(3336086006.1). 12:51:11:647 CTIOS1-ctios Trace: Removed CallConnection(4057.0). 12:51:11:647 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288273 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:51:11:647 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:1) 12:51:11:647 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:51:12:278 CTIOS1-ctios Trace: >>CG:[call.5000.35288491]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288491 CallTyp:38 ConnDevIDTyp:0 NewConnCID:35288491 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2090 ConnDevID:2090.2091.2 NewConnDevID:2090.2091.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288491) 12:51:12:279 CTIOS1-ctios Trace: >>CG:[call.5000.35288491]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288491 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2090.2091.2 CallngDevID:2090 CalldDevID:2090 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288491 CallngDevIDFull:2090.2091.2) 12:51:12:279 CTIOS1-ctios Trace: [call.5000.35288491] Found CallConnection(2090.2091.2.0) for device 2090. 12:51:12:280 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288491.2090]:eCallDataUpdateEvent,Msk(8bf0012) 12:51:12:280 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288491.2090]:eCallOriginatedEvent,Msk(8bf0012) 12:51:12:285 CTIOS1-ctios Trace: >>CG:[call.5000.35288491]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288491 CallTyp:38 ConnDevIDTyp:0 NewConnCID:35288491 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2091 DNIS:2090 ConnDevID:2090.2091.2 NewConnDevID:2090.2091.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288491) 12:51:12:286 CTIOS1-ctios Trace: >>CG:[call.5000.35288491]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288491 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2090.2091.2 AlrtgDevID:(null) CallngDevID:2090 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288491 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:2090.2091.2) 12:51:12:286 CTIOS1-ctios Trace: [call.5000.35288491] Found CallConnection(2090.2091.2.0) for device 2090. 12:51:12:286 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:12:286 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:12:286 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x8bf001a) 12:51:12:286 CTIOS1-ctios Trace: >>CG:[call.5000.35288491]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288491 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288491 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090.2091.2 NewConnDevID:2090.2091.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288491) 12:51:12:286 CTIOS1-ctios Trace: >>CG:[call.5000.35288491]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288491 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2090.2091.2 AlrtgDevID:2090 CallngDevID:2090 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288491 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:2090.2091.2) 12:51:12:287 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288491.2090]:eCallDataUpdateEvent,Msk(8bf0012) 12:51:12:287 CTIOS1-ctios Trace: [call.5000.35288491] Found CallConnection(2090.2091.2.0) for device 2090. 12:51:12:287 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(8bf001a) 12:51:12:287 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:12:287 CTIOS1-ctios Trace: [call.5000.35288491.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:51:12:287 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288491.2090]:eCallDeliveredEvent(LCS:Unknown),Msk(8bf0012) 12:51:12:287 CTIOS1-ctios Trace: [call.5000.35288491.2090] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:51:12:287 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:12:287 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288491.2090]:eCallDataUpdateEvent,Msk(8bf0012) 12:51:12:287 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:12:287 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x8bf001a) 12:51:12:287 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288491.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:51:12:287 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(8bf001a) 12:51:12:287 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288491.2090]:eCallDeliveredEvent(LCS:Unknown),Msk(83f0011) 12:51:12:960 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:0) 12:51:12:961 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0010. 12:51:13:608 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288319 NumParties:1 SecDevIDTyp:0 SecCID:35288491 TfrgDevTyp:78 TfrdDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 PriDevID:88000179 SecDevID:2090 TfrgDevID:2090 TfrdDevID:2090 MsgID:eCallTransferredEvent DvrKey:call.5000.35288319 SecDevIDFull:2090.2091.2 TfrgDevIDFull:2090.2091.2ConnectedParty[1]:(ConnPtyCID:35288319 ConnPtyDevIDTyp:1 ConnPtyDevID:88000179)) 12:51:13:608 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.2091.2.0). 12:51:13:608 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:13:608 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:51:13:608 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:13:608 CTIOS1-ctios Trace: [call.5000.35288491.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:51:13:608 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:13:609 CTIOS1-ctios Trace: >>CG:[call.5000.35288491]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288319 NumParties:1 SecDevIDTyp:0 SecCID:35288491 TfrgDevTyp:78 TfrdDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 PriDevID:88000179 SecDevID:2090 TfrgDevID:2090 TfrdDevID:2090 MsgID:eCallTransferredEvent DvrKey:call.5000.35288491 SecDevIDFull:2090.2091.2 TfrgDevIDFull:2090.2091.2ConnectedParty[1]:(ConnPtyCID:35288319 ConnPtyDevIDTyp:1 ConnPtyDevID:88000179)) 12:51:13:609 CTIOS1-ctios Trace: [call.5000.35288491]::FindTransferCommonDeviceID Found Transferring Device [2090] on both [call.5000.35288319] and [call.5000.35288491]. 12:51:13:609 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.2091.2.0). 12:51:13:609 CTIOS1-ctios Trace: [call.5000.35288491] Found CallConnection(2090.2091.2.0). 12:51:13:609 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:13:609 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:51:13:609 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:13:609 CTIOS1-ctios Trace: [call.5000.35288491.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:51:13:609 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:13:609 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:13:609 CTIOS1-ctios Trace: [call.5000.35288491.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:51:13:609 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.2091.2.0). 12:51:13:609 CTIOS1-ctios Trace: Removed CallConnection(2090.2091.2.0). 12:51:13:609 CTIOS1-ctios Trace: Added CallConnection(88000179.1). 12:51:13:609 CTIOS1-ctios Trace: [call.5000.35288491] Moved CallConnection[88000179.1] from [call.5000.35288319] to [call.5000.35288491]. 12:51:13:609 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:13:609 CTIOS1-ctios Trace: [call.5000.35288491.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x83f0011) 12:51:13:609 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:51:13:609 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288319 ConnDevIDTyp:1 ConnDevID:88000179 MsgID:eCallEndEvent DvrKey:call.5000.35288319) 12:51:13:609 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288319 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:51:13:609 CTIOS1-ctios Trace: >>CG:[call.5000.35288491]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288491 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288319 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090.2091.2 NewConnDevID:2090.2091.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288491) 12:51:13:609 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288319 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288319 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090.2091.2 NewConnDevID:88000179 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288319) 12:51:13:610 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288319 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288319 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:4075 ConnDevID:88000179 NewConnDevID:88000179 RCallKeyDay:151064 RCallKeyCID:1429 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288319 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519841)) ICMEntUniqID:icm.151064.1429 RCallKeySeq#:4) 12:51:13:610 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:51:13:610 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288491.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:51:13:610 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallTransferredEvent,Msk(83f0011) 12:51:13:610 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:51:13:610 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288491.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:51:13:610 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallTransferredEvent,Msk(83f0011) 12:51:13:610 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288491.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:51:13:610 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallEndEvent 12:51:13:610 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288491.2090]:eButtonEnablementMaskChange,Msk(83f0011) 12:51:13:610 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288491.2090]:eCallTransferredEvent,Msk(83f0011) 12:51:13:611 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288491.2090]:eCallDataUpdateEvent,Msk(83f0011) 12:51:13:611 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallDataUpdateEvent,Msk(83f0011) 12:51:13:611 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallDataUpdateEvent,Msk(83f0011) 12:51:13:796 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:210 SGID:5054 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2207 ANI:(null) UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1451 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1451 RCallKeySeq#:1 CallTypIDTag:5018 PreCallIIDTag:1841) 12:51:13:796 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][]:eAgentPrecallEvent 12:51:13:801 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:0) 12:51:13:801 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:51:13:802 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eReserved),Msk(0) 12:51:13:869 CTIOS1-ctios Trace: >>CG:[call.5000.35288492]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288492 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:Unknown DNIS:2207 Dialed#:3009 ConnDevID:Unknown RCallKeyDay:151064 RCallKeyCID:1451 MsgID:eCallBeginEvent DvrKey:call.5000.35288492 ecc:(...) ICMEntUniqID:icm.151064.1451 RCallKeySeq#:2) 12:51:13:869 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288492 12:51:13:869 CTIOS1-ctios Trace: >>CG:[call.5000.35288492]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288492 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:Unknown AlrtgDevID:(null) CallngDevID:Unknown CalldDevID:2207 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288492 Trnk#:0 TrnkGrp#:0) 12:51:13:869 CTIOS1-ctios Trace: [call.5000.35288492]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device Unknown. 12:51:13:869 CTIOS1-ctios Trace: CallConnection(Unknown.1) created AgentObject (Device) for DeviceID(Unknown). 12:51:13:869 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:51:13:869 CTIOS1-ctios Trace: Added CallConnection(Unknown.1). 12:51:13:869 CTIOS1-ctios Trace: [call.5000.35288492]::CreateCallConnection(): CallConnection(Unknown.1) created successfully. 12:51:13:870 CTIOS1-ctios Trace: >>CG:[call.5000.35288492]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288492 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:210 SGID:5054 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:Unknown AlrtgDevID:2207 CallngDevID:Unknown CalldDevID:2207 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288492 Trnk#:0 TrnkGrp#:0) 12:51:13:870 CTIOS1-ctios Trace: [call.5000.35288492] Found CallConnection(Unknown.1) for device Unknown. 12:51:13:870 CTIOS1-ctios Trace: [call.5000.35288492]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2207. 12:51:13:870 CTIOS1-ctios Trace: [call.5000.35288492] CallConnection(Unknown.1) found DeviceID(2207) AgentID(344). 12:51:13:870 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:51:13:870 CTIOS1-ctios Trace: Added CallConnection(Unknown.1). 12:51:13:870 CTIOS1-ctios Trace: [call.5000.35288492]::CreateCallConnection(): CallConnection(Unknown.1) created successfully. 12:51:13:870 CTIOS1-ctios Trace: [call.5000.35288492.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x683f0001) 12:51:13:870 CTIOS1-ctios Trace: [call.5000.35288492.2207] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:51:13:870 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288492.2207]:eCallBeginEvent 12:51:13:871 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288492.2207]:eButtonEnablementMaskChange,Msk(683f0001) 12:51:13:871 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288492.2207]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:51:13:876 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:0) 12:51:13:877 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:51:13:877 CTIOS1-ctios Trace: >>CG:[call.5000.35288492]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288492 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288492 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:Unknown NewConnDevID:Unknown MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288492 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520273))) 12:51:13:877 CTIOS1-ctios Trace: >>CG:[call.5000.35288492]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288492 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2207 CallngDevID:Unknown CalldDevID:2207 LstRedirDevID:(null) AnsDevID:2207 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288492 Trnk#:0 TrnkGrp#:0) 12:51:13:877 CTIOS1-ctios Trace: [call.5000.35288492] Found CallConnection(Unknown.1). 12:51:13:877 CTIOS1-ctios Trace: [call.5000.35288492] Found CallConnection(Unknown.1). 12:51:13:878 CTIOS1-ctios Trace: [call.5000.35288492.Unknown] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(Unknown), Button Mask(0xbf01a6) 12:51:13:878 CTIOS1-ctios Trace: [call.5000.35288492.2207] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2207), Button Mask(0x68bf01a6) 12:51:13:878 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eTalking),Msk(0) 12:51:13:878 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288492.2207]:eCallDataUpdateEvent,Msk(683f0001) 12:51:13:878 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288492.2207]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:51:13:878 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288492.2207]:eCallEstablishedEvent,Msk(68bf01a6) 12:51:13:942 CTIOS1-ctios Trace: ->RCV[BANCOMER23-3700-3960 a=344][call.5000.35288492.2207]:eSetCallDataRequest 12:51:13:947 CTIOS1-ctios Trace: >>CG:[call.5000.35288492]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288492 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288492 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:Unknown NewConnDevID:Unknown MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288492 ecc:(...)) 12:51:13:948 CTIOS1-ctios Trace: >>CG:[call.5000.35288492.2207]:eSetCallDataConf(UniqObjID:call.5000.35288492.2207 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER23-3700-3960) 12:51:13:948 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288492.2207]:eCallDataUpdateEvent,Msk(68bf01a6) 12:51:14:313 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:1) 12:51:14:313 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:51:14:313 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288319 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288319 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000179 NewConnDevID:88000179 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288319 ecc:(...)) 12:51:14:314 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288319 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2090 CallngDevID:88000179 CalldDevID:2090 LstRedirDevID:(null) AnsDevID:2090 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288319 Trnk#:0 TrnkGrp#:0) 12:51:14:314 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(88000179.1). 12:51:14:314 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.2091.2.0). 12:51:14:314 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x68bf01a6) 12:51:14:314 CTIOS1-ctios Trace: [call.5000.35288319.88000179] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000179), Button Mask(0xbf01a6) 12:51:14:314 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:4 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:314 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:51:14:314 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:150 SGID:5048 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:315 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:140 SGID:5049 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:315 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:160 SGID:5050 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:318 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:318 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallDataUpdateEvent,Msk(83f0011) 12:51:14:318 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:51:14:318 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallEstablishedEvent,Msk(68bf01a6) 12:51:14:318 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:318 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:318 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:319 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:319 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:319 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:220 SGID:5052 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:319 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:240 SGID:5053 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:319 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:319 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:230 SGID:5056 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:319 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:319 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:250 SGID:5058 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:320 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:320 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:320 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:321 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:321 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:321 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:321 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:321 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:260 SGID:5059 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:321 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:270 SGID:5060 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:321 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:290 SGID:5062 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:321 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:310 SGID:5063 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:321 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:350 SGID:5064 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:321 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:340 SGID:5065 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:321 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:330 SGID:5066 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:322 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:322 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:322 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:322 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:322 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:322 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:322 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:322 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:320 SGID:5067 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:322 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:360 SGID:5068 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:51:14:322 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:322 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:51:14:393 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35288319.2090]:eSetCallDataRequest 12:51:14:398 CTIOS1-ctios Trace: >>CG:[call.5000.35288319.2090]:eSetCallDataConf(UniqObjID:call.5000.35288319.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:51:14:417 CTIOS1-ctios Trace: [call.5000.35288492] Found CallConnection(2207.0) for device 2207. 12:51:14:422 CTIOS1-ctios Trace: [call.5000.35288492] Found CallConnection(2207.0) for device 2207. 12:51:14:521 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:51:14:529 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:51:15:769 CTIOS1-ctios Trace: >>CG:[call.5000.50346855]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50346855 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:2216.592999.4 RelDevID:2216 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.50346855 RelDevIDFull:2216.592999.4) 12:51:15:770 CTIOS1-ctios Trace: >>CG:[call.5000.50346855]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50346855 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:16843 RelDevID:16843 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.50346855) 12:51:15:770 CTIOS1-ctios Trace: [agent.5000.241] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0000. 12:51:15:770 CTIOS1-ctios Trace: >>CG:[call.5000.50346855]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50346855 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:16843 MsgID:eCallClearedEvent DvrKey:call.5000.50346855) 12:51:15:770 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][call.5000.50346855.2216]:eCallConnectionClearedEvent,Msk(83f0001) 12:51:15:770 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][call.5000.50346855.2216]:eCallConnectionClearedEvent,Msk(c3f0000) 12:51:15:770 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][call.5000.50346855.2216]:eCallClearedEvent,Msk(c3f0000) 12:51:15:771 CTIOS1-ctios Trace: >>CG:[call.5000.50346855]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:50346855 ConnDevIDTyp:1 ConnDevID:16843 MsgID:eCallEndEvent DvrKey:call.5000.50346855) 12:51:15:771 CTIOS1-ctios Trace: [agent.5000.241] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0xc1b0000) 12:51:15:771 CTIOS1-ctios Trace: [agent.5000.241] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xc1b0000. 12:51:15:771 CTIOS1-ctios Trace: Removed CallConnection(16843.1). 12:51:15:771 CTIOS1-ctios Trace: Removed CallConnection(16843.1). 12:51:15:771 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.50346855 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:51:15:771 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][agent.5000.241]:eButtonEnablementMaskChange,Msk(c1b0000) 12:51:15:771 CTIOS1-ctios Trace: <-SND[BANCOMER67-6480-5864][call.5000.50346855.2216]:eCallEndEvent 12:51:16:126 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][agent.5000.236]:eSetAgentStateRequest(eAvailable) 12:51:16:126 CTIOS1-ctios Trace: [call.5000.35288319.2090] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x70bf01a6) 12:51:16:126 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eButtonEnablementMaskChange,Msk(70bf01a6) 12:51:16:132 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eSetAgentStateConf(UniqObjID:agent.5000.236 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER42-4080-4108) 12:51:16:132 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eSetAgentStateConf 12:51:17:631 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][agent.5000.262]:eSetAgentStateRequest(eAvailable) 12:51:17:639 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:1) 12:51:17:639 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:51:17:641 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:51:17:642 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eSetAgentStateConf(UniqObjID:agent.5000.262 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2496-3404) 12:51:17:643 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eSetAgentStateConf 12:51:36:841 CTIOS1-ctios Trace: ->RCV[BANCOMER30-2880-3180 a=250][call.5000.35288409.2126]:eSetCallDataRequest 12:51:36:848 CTIOS1-ctios Trace: >>CG:[call.5000.35288409]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288409 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288409 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:28 NewConnDevID:28 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288409 ecc:(...)) 12:51:36:849 CTIOS1-ctios Trace: >>CG:[call.5000.35288409.2126]:eSetCallDataConf(UniqObjID:call.5000.35288409.2126 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER30-2880-3180) 12:51:36:849 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288409.2126]:eCallDataUpdateEvent,Msk(68bf01a6) 12:51:39:401 CTIOS1-ctios Trace: >>CG:[call.5000.35288204]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288204 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288204 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000176 NewConnDevID:88000176 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288204 ecc:(...)) 12:51:40:449 CTIOS1-ctios Trace: >>CG:[call.5000.35288204]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288204 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288204 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000176 NewConnDevID:88000176 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288204 ecc:(...)) 12:51:40:460 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0) for device 2030. 12:51:40:463 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0) for device 2030. 12:51:40:463 CTIOS1-ctios Trace: >>CG:[call.5000.2130706795]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706795 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2303 DNIS:3000 CallrEntrDig:3000 ConnDevID:2030 RCallKeyDay:151064 RCallKeyCID:1413 MsgID:eCallBeginEvent DvrKey:call.5000.2130706795 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519610)) ICMEntUniqID:icm.151064.1413 RCallKeySeq#:3) 12:51:40:463 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706795 12:51:40:463 CTIOS1-ctios Trace: >>CG:[call.5000.35288204]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288204 NumParties:1 SecDevIDTyp:0 SecCID:2130706795 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:88000176 SecDevID:2030 TfrgDevID:2030 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35288204ConnectedParty[1]:(ConnPtyCID:35288204 ConnPtyDevIDTyp:1 ConnPtyDevID:88000176)) 12:51:40:463 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0). 12:51:40:463 CTIOS1-ctios Trace: >>CG:[call.5000.2130706795]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288204 NumParties:1 SecDevIDTyp:0 SecCID:2130706795 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:88000176 SecDevID:2030 TfrgDevID:2030 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706795ConnectedParty[1]:(ConnPtyCID:35288204 ConnPtyDevIDTyp:1 ConnPtyDevID:88000176)) 12:51:40:463 CTIOS1-ctios Trace: [call.5000.2130706795]::FindTransferCommonDeviceID Calls [call.5000.35288204] and [call.5000.2130706795] do not appear to have a common Device. Tranferring Device [2030] is set as common device 12:51:40:463 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0). 12:51:40:463 CTIOS1-ctios Trace: [call.5000.35288204] Found CallConnection(2030.0). 12:51:40:463 CTIOS1-ctios Trace: Removed CallConnection(2030.0). 12:51:40:463 CTIOS1-ctios Trace: >>CG:[call.5000.2130706795]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706795 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706795 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2030 NewConnDevID:88000176 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706795) 12:51:40:463 CTIOS1-ctios Trace: Added CallConnection(88000176.1). 12:51:40:463 CTIOS1-ctios Trace: [call.5000.2130706795] Moved CallConnection[88000176.1] from [call.5000.35288204] to [call.5000.2130706795]. 12:51:40:463 CTIOS1-ctios Trace: >>CG:[call.5000.2130706795]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706795 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000176 RelDevID:88000176 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706795) 12:51:40:463 CTIOS1-ctios Trace: >>CG:[call.5000.2130706795]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706795 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2030 MsgID:eCallClearedEvent DvrKey:call.5000.2130706795) 12:51:40:463 CTIOS1-ctios Trace: >>CG:[call.5000.2130706795]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706795 ConnDevIDTyp:1 ConnDevID:88000176 MsgID:eCallEndEvent DvrKey:call.5000.2130706795) 12:51:40:463 CTIOS1-ctios Trace: >>CG:[call.5000.35288204]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288204 ConnDevIDTyp:1 ConnDevID:88000176 MsgID:eCallEndEvent DvrKey:call.5000.35288204) 12:51:40:464 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:1) 12:51:40:464 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:51:40:464 CTIOS1-ctios Trace: Removed CallConnection(88000176.1). 12:51:40:464 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706795 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:51:40:464 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288204 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:51:52:043 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35288319.2090]:eSetCallDataRequest 12:51:52:049 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288319 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288319 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000179 NewConnDevID:88000179 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288319 ecc:(...)) 12:51:52:050 CTIOS1-ctios Trace: >>CG:[call.5000.35288319.2090]:eSetCallDataConf(UniqObjID:call.5000.35288319.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:51:52:050 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallDataUpdateEvent,Msk(70bf01a6) 12:51:52:340 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35288319.2090]:eSingleStepTransferRequest 12:51:52:358 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288319 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288319 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000179 NewConnDevID:88000179 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288319 ecc:(...)) 12:51:52:358 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallDataUpdateEvent,Msk(70bf01a6) 12:51:52:375 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:51:52:376 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0) for device 2090. 12:51:52:380 CTIOS1-ctios Trace: >>CG:[call.5000.35288319.2090]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35288319.2090 MsgID:eTransferCallConf TgtCILClntID:BANCOMER42-4080-4108) 12:51:52:380 CTIOS1-ctios Trace: >>CG:[call.5000.2130706796]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706796 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4075 DNIS:3000 CallrEntrDig:3000 ConnDevID:2090 RCallKeyDay:151064 RCallKeyCID:1429 MsgID:eCallBeginEvent DvrKey:call.5000.2130706796 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519841)) ICMEntUniqID:icm.151064.1429 RCallKeySeq#:5) 12:51:52:380 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706796 12:51:52:380 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288319 NumParties:1 SecDevIDTyp:0 SecCID:2130706796 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:88000179 SecDevID:2090 TfrgDevID:2090 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35288319ConnectedParty[1]:(ConnPtyCID:35288319 ConnPtyDevIDTyp:1 ConnPtyDevID:88000179)) 12:51:52:380 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0). 12:51:52:381 CTIOS1-ctios Trace: >>CG:[call.5000.2130706796]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288319 NumParties:1 SecDevIDTyp:0 SecCID:2130706796 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:88000179 SecDevID:2090 TfrgDevID:2090 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706796ConnectedParty[1]:(ConnPtyCID:35288319 ConnPtyDevIDTyp:1 ConnPtyDevID:88000179)) 12:51:52:381 CTIOS1-ctios Trace: [call.5000.2130706796]::FindTransferCommonDeviceID Calls [call.5000.35288319] and [call.5000.2130706796] do not appear to have a common Device. Tranferring Device [2090] is set as common device 12:51:52:381 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0). 12:51:52:381 CTIOS1-ctios Trace: [call.5000.35288319] Found CallConnection(2090.0). 12:51:52:381 CTIOS1-ctios Trace: Removed CallConnection(2090.0). 12:51:52:381 CTIOS1-ctios Trace: Added CallConnection(88000179.1). 12:51:52:381 CTIOS1-ctios Trace: [call.5000.2130706796] Moved CallConnection[88000179.1] from [call.5000.35288319] to [call.5000.2130706796]. 12:51:52:382 CTIOS1-ctios Trace: >>CG:[call.5000.2130706796]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706796 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706796 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2090 NewConnDevID:88000179 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706796) 12:51:52:382 CTIOS1-ctios Trace: >>CG:[call.5000.2130706796]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706796 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000179 RelDevID:88000179 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706796) 12:51:52:382 CTIOS1-ctios Trace: >>CG:[call.5000.2130706796]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706796 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2090 MsgID:eCallClearedEvent DvrKey:call.5000.2130706796) 12:51:52:382 CTIOS1-ctios Trace: >>CG:[call.5000.2130706796]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706796 ConnDevIDTyp:1 ConnDevID:88000179 MsgID:eCallEndEvent DvrKey:call.5000.2130706796) 12:51:52:382 CTIOS1-ctios Trace: Removed CallConnection(88000179.1). 12:51:52:382 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706796 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:51:52:382 CTIOS1-ctios Trace: >>CG:[call.5000.35288319]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288319 ConnDevIDTyp:1 ConnDevID:88000179 MsgID:eCallEndEvent DvrKey:call.5000.35288319) 12:51:52:382 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288319 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:51:52:383 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:1) 12:51:52:383 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:51:52:383 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eTransferCallConf,Msk(70bf01a6) 12:51:52:383 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallTransferredEvent,Msk(70bf01a6) 12:51:52:383 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallTransferredEvent,Msk(70bf01a6) 12:51:52:383 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288319.2090]:eCallEndEvent 12:51:52:383 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:51:56:658 CTIOS1-ctios Trace: ->RCV[BANCOMER30-2880-3180 a=250][call.5000.35288409.2126]:eSingleStepTransferRequest 12:51:56:678 CTIOS1-ctios Trace: >>CG:[call.5000.35288409]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288409 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288409 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:28 NewConnDevID:28 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288409 ecc:(...)) 12:51:56:679 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288409.2126]:eCallDataUpdateEvent,Msk(68bf01a6) 12:51:56:693 CTIOS1-ctios Trace: [call.5000.35288409] Found CallConnection(2126.0) for device 2126. 12:51:56:693 CTIOS1-ctios Trace: [call.5000.35288409] Found CallConnection(2126.0) for device 2126. 12:51:56:693 CTIOS1-ctios Trace: >>CG:[call.5000.35288409.2126]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35288409.2126 MsgID:eTransferCallConf TgtCILClntID:BANCOMER30-2880-3180) 12:51:56:693 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288409.2126]:eTransferCallConf,Msk(68bf01a6) 12:51:56:694 CTIOS1-ctios Trace: >>CG:[call.5000.2130706797]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706797 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:28 DNIS:3000 CallrEntrDig:3000 ConnDevID:2126 RCallKeyDay:151064 RCallKeyCID:1438 MsgID:eCallBeginEvent DvrKey:call.5000.2130706797 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520014)) ICMEntUniqID:icm.151064.1438 RCallKeySeq#:3) 12:51:56:694 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706797 12:51:56:694 CTIOS1-ctios Trace: >>CG:[call.5000.35288409]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288409 NumParties:1 SecDevIDTyp:0 SecCID:2130706797 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:28 SecDevID:2126 TfrgDevID:2126 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35288409ConnectedParty[1]:(ConnPtyCID:35288409 ConnPtyDevIDTyp:1 ConnPtyDevID:28)) 12:51:56:694 CTIOS1-ctios Trace: >>CG:[call.5000.2130706797]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288409 NumParties:1 SecDevIDTyp:0 SecCID:2130706797 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:28 SecDevID:2126 TfrgDevID:2126 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706797ConnectedParty[1]:(ConnPtyCID:35288409 ConnPtyDevIDTyp:1 ConnPtyDevID:28)) 12:51:56:694 CTIOS1-ctios Trace: [call.5000.35288409] Found CallConnection(2126.0). 12:51:56:694 CTIOS1-ctios Trace: >>CG:[call.5000.2130706797]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706797 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706797 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2126 NewConnDevID:28 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706797) 12:51:56:694 CTIOS1-ctios Trace: [call.5000.2130706797]::FindTransferCommonDeviceID Calls [call.5000.35288409] and [call.5000.2130706797] do not appear to have a common Device. Tranferring Device [2126] is set as common device 12:51:56:694 CTIOS1-ctios Trace: [call.5000.35288409] Found CallConnection(2126.0). 12:51:56:694 CTIOS1-ctios Trace: [call.5000.35288409] Found CallConnection(2126.0). 12:51:56:694 CTIOS1-ctios Trace: Removed CallConnection(2126.0). 12:51:56:694 CTIOS1-ctios Trace: Added CallConnection(28.1). 12:51:56:694 CTIOS1-ctios Trace: [call.5000.2130706797] Moved CallConnection[28.1] from [call.5000.35288409] to [call.5000.2130706797]. 12:51:56:694 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288409.2126]:eCallTransferredEvent,Msk(68bf01a6) 12:51:56:694 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288409.2126]:eCallTransferredEvent,Msk(68bf01a6) 12:51:56:694 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288409.2126]:eCallEndEvent 12:51:56:694 CTIOS1-ctios Trace: >>CG:[call.5000.2130706797]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706797 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:28 RelDevID:28 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706797) 12:51:56:695 CTIOS1-ctios Trace: >>CG:[call.5000.2130706797]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706797 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2126 MsgID:eCallClearedEvent DvrKey:call.5000.2130706797) 12:51:56:695 CTIOS1-ctios Trace: >>CG:[call.5000.2130706797]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706797 ConnDevIDTyp:1 ConnDevID:28 MsgID:eCallEndEvent DvrKey:call.5000.2130706797) 12:51:56:695 CTIOS1-ctios Trace: Removed CallConnection(28.1). 12:51:56:695 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706797 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:51:56:695 CTIOS1-ctios Trace: >>CG:[call.5000.35288409]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288409 ConnDevIDTyp:1 ConnDevID:28 MsgID:eCallEndEvent DvrKey:call.5000.35288409) 12:51:56:695 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288409 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:51:56:695 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:1) 12:51:56:695 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:51:56:695 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:52:01:450 CTIOS1-ctios Trace: ->RCV[bancomer17-2352-3944 a=247][agent.5000.247]:eSetAgentStateRequest(eAvailable) 12:52:01:457 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5093 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2117 AGID:247 AGInstr:2117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.247 AGAvailStatus:1) 12:52:01:457 CTIOS1-ctios Trace: [agent.5000.247] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:52:01:459 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:52:01:460 CTIOS1-ctios Trace: >>CG:[agent.5000.247]:eSetAgentStateConf(UniqObjID:agent.5000.247 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-2352-3944) 12:52:01:460 CTIOS1-ctios Trace: <-SND[bancomer17-2352-3944][agent.5000.247]:eSetAgentStateConf 12:52:02:945 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:52:02:946 CTIOS1-ctios Trace: [call.5000.35288143] Found CallConnection(4021.0) for device 4021. 12:52:02:958 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4021 RelDevID:4021 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288143) 12:52:02:958 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:52:02:958 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4499127804 RelDevID:4499127804 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288143) 12:52:02:958 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4499127804 MsgID:eCallClearedEvent DvrKey:call.5000.35288143) 12:52:02:959 CTIOS1-ctios Trace: >>CG:[call.5000.35288143]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288143 ConnDevIDTyp:1 ConnDevID:4499127804 MsgID:eCallEndEvent DvrKey:call.5000.35288143) 12:52:02:959 CTIOS1-ctios Trace: Removed CallConnection(4499127804.1). 12:52:02:959 CTIOS1-ctios Trace: Removed CallConnection(4021.0). 12:52:02:959 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288143 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:52:02:959 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:1) 12:52:02:959 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:52:03:101 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4036 ANI:4525283039 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1457 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1457 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1854) 12:52:03:101 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][]:eAgentPrecallEvent 12:52:03:104 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:52:03:104 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:52:03:104 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eReserved),Msk(0) 12:52:03:226 CTIOS1-ctios Trace: >>CG:[call.5000.35288499]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288499 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4525283039 DNIS:4036 Dialed#:3021 ConnDevID:4525283039 RCallKeyDay:151064 RCallKeyCID:1457 MsgID:eCallBeginEvent DvrKey:call.5000.35288499 ecc:(...) ICMEntUniqID:icm.151064.1457 RCallKeySeq#:2) 12:52:03:226 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288499 12:52:03:226 CTIOS1-ctios Trace: >>CG:[call.5000.35288499]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288499 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4525283039 AlrtgDevID:(null) CallngDevID:4525283039 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288499 Trnk#:0 TrnkGrp#:0) 12:52:03:226 CTIOS1-ctios Trace: [call.5000.35288499]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4525283039. 12:52:03:226 CTIOS1-ctios Trace: CallConnection(4525283039.1) created AgentObject (Device) for DeviceID(4525283039). 12:52:03:226 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:52:03:226 CTIOS1-ctios Trace: Added CallConnection(4525283039.1). 12:52:03:226 CTIOS1-ctios Trace: [call.5000.35288499]::CreateCallConnection(): CallConnection(4525283039.1) created successfully. 12:52:03:226 CTIOS1-ctios Trace: >>CG:[call.5000.35288499]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288499 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4525283039 AlrtgDevID:4036 CallngDevID:4525283039 CalldDevID:4036 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288499 Trnk#:0 TrnkGrp#:0) 12:52:03:226 CTIOS1-ctios Trace: [call.5000.35288499] Found CallConnection(4525283039.1) for device 4525283039. 12:52:03:227 CTIOS1-ctios Trace: [call.5000.35288499]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4036. 12:52:03:227 CTIOS1-ctios Trace: [call.5000.35288499] CallConnection(4525283039.1) found DeviceID(4036) AgentID(412). 12:52:03:227 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:52:03:227 CTIOS1-ctios Trace: Added CallConnection(4525283039.1). 12:52:03:227 CTIOS1-ctios Trace: [call.5000.35288499]::CreateCallConnection(): CallConnection(4525283039.1) created successfully. 12:52:03:227 CTIOS1-ctios Trace: [call.5000.35288499.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x683f0001) 12:52:03:227 CTIOS1-ctios Trace: [call.5000.35288499.4036] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:52:03:227 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288499.4036]:eCallBeginEvent 12:52:03:227 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288499.4036]:eButtonEnablementMaskChange,Msk(683f0001) 12:52:03:227 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288499.4036]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:52:03:303 CTIOS1-ctios Trace: >>CG:[agent.5000.412]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5190 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4036 AGID:412 AGInstr:4036 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.412 AGAvailStatus:0) 12:52:03:303 CTIOS1-ctios Trace: [agent.5000.412] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:52:03:303 CTIOS1-ctios Trace: >>CG:[call.5000.35288499]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288499 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288499 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4525283039 NewConnDevID:4525283039 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288499 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520322))) 12:52:03:303 CTIOS1-ctios Trace: >>CG:[call.5000.35288499]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288499 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4036 CallngDevID:4525283039 CalldDevID:4036 LstRedirDevID:(null) AnsDevID:4036 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288499 Trnk#:0 TrnkGrp#:0) 12:52:03:303 CTIOS1-ctios Trace: [call.5000.35288499] Found CallConnection(4525283039.1). 12:52:03:303 CTIOS1-ctios Trace: [call.5000.35288499] Found CallConnection(4525283039.1). 12:52:03:303 CTIOS1-ctios Trace: [call.5000.35288499.4525283039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4525283039), Button Mask(0xbf01a6) 12:52:03:303 CTIOS1-ctios Trace: [call.5000.35288499.4036] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4036), Button Mask(0x68bf01a6) 12:52:03:303 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][agent.5000.412]:eAgentStateEvent(eTalking),Msk(0) 12:52:03:303 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288499.4036]:eCallDataUpdateEvent,Msk(683f0001) 12:52:03:303 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288499.4036]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:52:03:303 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288499.4036]:eCallEstablishedEvent,Msk(68bf01a6) 12:52:03:338 CTIOS1-ctios Trace: [call.5000.35288499] Found CallConnection(4036.0) for device 4036. 12:52:03:338 CTIOS1-ctios Trace: [call.5000.35288499] Found CallConnection(4036.0) for device 4036. 12:52:03:348 CTIOS1-ctios Trace: ->RCV[bancomer17-2212-1312 a=412][call.5000.35288499.4036]:eSetCallDataRequest 12:52:03:353 CTIOS1-ctios Trace: >>CG:[call.5000.35288499]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288499 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288499 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4525283039 NewConnDevID:4525283039 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288499 ecc:(...)) 12:52:03:353 CTIOS1-ctios Trace: >>CG:[call.5000.35288499.4036]:eSetCallDataConf(UniqObjID:call.5000.35288499.4036 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2212-1312) 12:52:03:353 CTIOS1-ctios Trace: <-SND[bancomer17-2212-1312][call.5000.35288499.4036]:eCallDataUpdateEvent,Msk(68bf01a6) 12:52:07:454 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4057 ANI:4888820787 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1458 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1458 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1855) 12:52:07:457 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:52:07:457 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:52:07:580 CTIOS1-ctios Trace: >>CG:[call.5000.35288502]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288502 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4888820787 DNIS:4057 Dialed#:3021 ConnDevID:4888820787 RCallKeyDay:151064 RCallKeyCID:1458 MsgID:eCallBeginEvent DvrKey:call.5000.35288502 ecc:(...) ICMEntUniqID:icm.151064.1458 RCallKeySeq#:2) 12:52:07:581 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288502 12:52:07:581 CTIOS1-ctios Trace: >>CG:[call.5000.35288502]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288502 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4888820787 AlrtgDevID:(null) CallngDevID:4888820787 CalldDevID:4057 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288502 Trnk#:0 TrnkGrp#:0) 12:52:07:581 CTIOS1-ctios Trace: [call.5000.35288502]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4888820787. 12:52:07:581 CTIOS1-ctios Trace: CallConnection(4888820787.1) created AgentObject (Device) for DeviceID(4888820787). 12:52:07:581 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:52:07:581 CTIOS1-ctios Trace: Added CallConnection(4888820787.1). 12:52:07:581 CTIOS1-ctios Trace: [call.5000.35288502]::CreateCallConnection(): CallConnection(4888820787.1) created successfully. 12:52:07:582 CTIOS1-ctios Trace: >>CG:[call.5000.35288502]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288502 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4888820787 AlrtgDevID:4057 CallngDevID:4888820787 CalldDevID:4057 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288502 Trnk#:0 TrnkGrp#:0) 12:52:07:582 CTIOS1-ctios Trace: [call.5000.35288502] Found CallConnection(4888820787.1) for device 4888820787. 12:52:07:582 CTIOS1-ctios Trace: [call.5000.35288502]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4057. 12:52:07:582 CTIOS1-ctios Trace: [call.5000.35288502] CallConnection(4888820787.1) found DeviceID(4057) AgentID(419). 12:52:07:582 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:52:07:582 CTIOS1-ctios Trace: Added CallConnection(4888820787.1). 12:52:07:582 CTIOS1-ctios Trace: [call.5000.35288502]::CreateCallConnection(): CallConnection(4888820787.1) created successfully. 12:52:07:582 CTIOS1-ctios Trace: [call.5000.35288502.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x683f0001) 12:52:07:582 CTIOS1-ctios Trace: [call.5000.35288502.4057] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:52:07:660 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:52:07:660 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:52:07:660 CTIOS1-ctios Trace: >>CG:[call.5000.35288502]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288502 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288502 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4888820787 NewConnDevID:4888820787 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288502 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520327))) 12:52:07:661 CTIOS1-ctios Trace: >>CG:[call.5000.35288502]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288502 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4057 CallngDevID:4888820787 CalldDevID:4057 LstRedirDevID:(null) AnsDevID:4057 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288502 Trnk#:0 TrnkGrp#:0) 12:52:07:661 CTIOS1-ctios Trace: [call.5000.35288502] Found CallConnection(4888820787.1). 12:52:07:661 CTIOS1-ctios Trace: [call.5000.35288502] Found CallConnection(4888820787.1). 12:52:07:661 CTIOS1-ctios Trace: [call.5000.35288502.4888820787] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4888820787), Button Mask(0xbf01a6) 12:52:07:661 CTIOS1-ctios Trace: [call.5000.35288502.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf01a6) 12:52:07:681 CTIOS1-ctios Trace: >>CG:[call.5000.35288502]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288502 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288502 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4888820787 NewConnDevID:4888820787 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288502 ecc:(...)) 12:52:07:696 CTIOS1-ctios Trace: [call.5000.35288502] Found CallConnection(4057.0) for device 4057. 12:52:07:696 CTIOS1-ctios Trace: [call.5000.35288502] Found CallConnection(4057.0) for device 4057. 12:52:42:855 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:52:42:856 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:52:42:869 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:52:42:870 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:52:42:870 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2102 HldgDevID:2102 MsgID:eCallHeldEvent DvrKey:call.5000.35287795) 12:52:42:870 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0). 12:52:42:870 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:52:42:870 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:52:42:870 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eHold),Msk(0) 12:52:42:870 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:52:42:870 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:52:42:870 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]: eCallHeldEvent,Msk(68bf000a) 12:52:42:899 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:52:42:899 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:52:42:899 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2102 RetrvDevID:2102 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287626) 12:52:42:899 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0). 12:52:42:899 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:52:42:899 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:52:42:899 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:52:42:899 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eTalking),Msk(0) 12:52:42:899 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:52:42:900 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:52:42:900 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:52:42:900 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eCallRetrievedEvent,Msk(68bf01a6) 12:52:43:125 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:52:43:128 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:52:43:318 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0) for device 4105. 12:52:43:318 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0) for device 4105. 12:52:43:333 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:52:43:334 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:52:43:334 CTIOS1-ctios Trace: >>CG:[call.5000.35288463]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288463 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4105 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288463) 12:52:43:334 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0). 12:52:43:334 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:52:43:334 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:52:43:387 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4105.4106.2 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288190 RetrvDevIDFull:4105.4106.2) 12:52:43:387 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0). 12:52:43:387 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:52:43:387 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:52:43:387 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:52:43:394 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:52:43:395 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:52:46:264 CTIOS1-ctios Trace: [call.5000.35288492] Found CallConnection(2207.0) for device 2207. 12:52:46:266 CTIOS1-ctios Trace: [call.5000.35288492] Found CallConnection(2207.0) for device 2207. 12:52:46:266 CTIOS1-ctios Trace: >>CG:[call.5000.35288492]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288492 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2207 RelDevID:2207 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288492) 12:52:46:266 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:52:46:266 CTIOS1-ctios Trace: >>CG:[call.5000.35288492]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288492 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:Unknown RelDevID:Unknown MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288492) 12:52:46:266 CTIOS1-ctios Trace: >>CG:[call.5000.35288492]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288492 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:Unknown MsgID:eCallClearedEvent DvrKey:call.5000.35288492) 12:52:46:267 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288492.2207]:eCallConnectionClearedEvent,Msk(3c0000) 12:52:46:267 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288492.2207]:eCallConnectionClearedEvent,Msk(3c0000) 12:52:46:267 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288492.2207]:eCallClearedEvent,Msk(3c0000) 12:52:46:268 CTIOS1-ctios Trace: >>CG:[call.5000.35288492]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288492 ConnDevIDTyp:1 ConnDevID:Unknown MsgID:eCallEndEvent DvrKey:call.5000.35288492) 12:52:46:269 CTIOS1-ctios Trace: Removed CallConnection(Unknown.1). 12:52:46:269 CTIOS1-ctios Trace: Removed CallConnection(2207.0). 12:52:46:269 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288492 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:52:46:269 CTIOS1-ctios Trace: >>CG:[agent.5000.344]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5168 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2207 AGID:344 AGInstr:2207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.344 AGAvailStatus:1) 12:52:46:269 CTIOS1-ctios Trace: [agent.5000.344] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:52:46:269 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][call.5000.35288492.2207]:eCallEndEvent 12:52:46:269 CTIOS1-ctios Trace: <-SND[BANCOMER23-3700-3960][agent.5000.344]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:52:46:545 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0) for device 2150. 12:52:46:545 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0) for device 2150. 12:52:46:554 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287874 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:2150.2152.3 HldgDevID:2150 MsgID:eCallHeldEvent DvrKey:call.5000.35287874 HldgDevIDFull:2150.2152.3) 12:52:46:554 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0). 12:52:46:554 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:52:46:554 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x8bf001a) 12:52:46:554 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:52:46:554 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:52:46:554 CTIOS1-ctios Trace: [call.5000.35288194.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x8bf001a) 12:52:46:571 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288194 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:2150.2151.2 RetrvDevID:2150 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288194 RetrvDevIDFull:2150.2151.2) 12:52:46:571 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2150.2151.2.0). 12:52:46:571 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:52:46:571 CTIOS1-ctios Trace: [call.5000.35288194.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x8bf01b6) 12:52:46:571 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:52:46:571 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x8bf001a) 12:52:46:571 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:52:46:571 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:52:46:571 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x8bf001a) 12:52:46:576 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2150.2151.2.0) for device 2150. 12:52:46:702 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2150.2151.2.0) for device 2150. 12:52:48:796 CTIOS1-ctios Trace: >>CG:[call.5000.35288477]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288477 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288477 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6646300697 NewConnDevID:6646300697 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288477 ecc:(...)) 12:52:49:094 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:52:49:094 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:52:49:118 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:52:49:118 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:52:49:118 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2102 HldgDevID:2102 MsgID:eCallHeldEvent DvrKey:call.5000.35287626) 12:52:49:118 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0). 12:52:49:118 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:52:49:119 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:52:49:119 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eHold),Msk(0) 12:52:49:119 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:52:49:119 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:52:49:119 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]: eCallHeldEvent,Msk(68bf000a) 12:52:49:136 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:52:49:137 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:52:49:137 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2102 RetrvDevID:2102 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287795) 12:52:49:137 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0). 12:52:49:137 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:52:49:137 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:52:49:137 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:52:49:137 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eTalking),Msk(0) 12:52:49:137 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:52:49:137 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:52:49:137 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:52:49:137 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eCallRetrievedEvent,Msk(68bf01a6) 12:52:49:290 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:52:49:368 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:52:52:497 CTIOS1-ctios Trace: >>CG:[call.5000.35288477]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288477 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288477 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6646300697 NewConnDevID:6646300697 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288477 ecc:(...)) 12:52:52:526 CTIOS1-ctios Trace: [call.5000.35288477] Found CallConnection(2297.0) for device 2297. 12:52:52:527 CTIOS1-ctios Trace: [call.5000.35288477] Found CallConnection(2297.0) for device 2297. 12:52:52:529 CTIOS1-ctios Trace: >>CG:[call.5000.2130706798]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706798 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6646300697 DNIS:3000 CallrEntrDig:3000 ConnDevID:2297 RCallKeyDay:151064 RCallKeyCID:1454 MsgID:eCallBeginEvent DvrKey:call.5000.2130706798 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520248)) ICMEntUniqID:icm.151064.1454 RCallKeySeq#:3) 12:52:52:529 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706798 12:52:52:529 CTIOS1-ctios Trace: >>CG:[call.5000.35288477]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288477 NumParties:1 SecDevIDTyp:0 SecCID:2130706798 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:6646300697 SecDevID:2297 TfrgDevID:2297 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35288477ConnectedParty[1]:(ConnPtyCID:35288477 ConnPtyDevIDTyp:1 ConnPtyDevID:6646300697)) 12:52:52:529 CTIOS1-ctios Trace: [call.5000.35288477] Found CallConnection(2297.0). 12:52:52:530 CTIOS1-ctios Trace: >>CG:[call.5000.2130706798]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288477 NumParties:1 SecDevIDTyp:0 SecCID:2130706798 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:6646300697 SecDevID:2297 TfrgDevID:2297 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706798ConnectedParty[1]:(ConnPtyCID:35288477 ConnPtyDevIDTyp:1 ConnPtyDevID:6646300697)) 12:52:52:530 CTIOS1-ctios Trace: [call.5000.2130706798]::FindTransferCommonDeviceID Calls [call.5000.35288477] and [call.5000.2130706798] do not appear to have a common Device. Tranferring Device [2297] is set as common device 12:52:52:530 CTIOS1-ctios Trace: [call.5000.35288477] Found CallConnection(2297.0). 12:52:52:530 CTIOS1-ctios Trace: [call.5000.35288477] Found CallConnection(2297.0). 12:52:52:530 CTIOS1-ctios Trace: Removed CallConnection(2297.0). 12:52:52:530 CTIOS1-ctios Trace: Added CallConnection(6646300697.1). 12:52:52:530 CTIOS1-ctios Trace: [call.5000.2130706798] Moved CallConnection[6646300697.1] from [call.5000.35288477] to [call.5000.2130706798]. 12:52:52:530 CTIOS1-ctios Trace: >>CG:[call.5000.2130706798]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706798 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706798 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2297 NewConnDevID:6646300697 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706798) 12:52:52:530 CTIOS1-ctios Trace: >>CG:[call.5000.2130706798]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706798 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6646300697 RelDevID:6646300697 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706798) 12:52:52:530 CTIOS1-ctios Trace: >>CG:[call.5000.2130706798]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706798 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2297 MsgID:eCallClearedEvent DvrKey:call.5000.2130706798) 12:52:52:530 CTIOS1-ctios Trace: >>CG:[call.5000.2130706798]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706798 ConnDevIDTyp:1 ConnDevID:6646300697 MsgID:eCallEndEvent DvrKey:call.5000.2130706798) 12:52:52:530 CTIOS1-ctios Trace: Removed CallConnection(6646300697.1). 12:52:52:530 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706798 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:52:52:530 CTIOS1-ctios Trace: >>CG:[call.5000.35288477]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288477 ConnDevIDTyp:1 ConnDevID:6646300697 MsgID:eCallEndEvent DvrKey:call.5000.35288477) 12:52:52:530 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288477 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:52:52:531 CTIOS1-ctios Trace: >>CG:[agent.5000.334]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2297 AGID:334 AGInstr:2297 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.334 AGAvailStatus:1) 12:52:52:531 CTIOS1-ctios Trace: [agent.5000.334] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:53:04:901 CTIOS1-ctios Trace: ->RCV[BANCOMER25-3828-3368 a=335][call.5000.35288220.2066]:eSingleStepTransferRequest 12:53:04:921 CTIOS1-ctios Trace: >>CG:[call.5000.35288220]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288220 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288220 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:38803 NewConnDevID:38803 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288220 ecc:(...)) 12:53:04:922 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35288220.2066]:eCallDataUpdateEvent,Msk(68bf01a6) 12:53:04:943 CTIOS1-ctios Trace: [call.5000.35288220] Found CallConnection(2066.0) for device 2066. 12:53:04:943 CTIOS1-ctios Trace: [call.5000.35288220] Found CallConnection(2066.0) for device 2066. 12:53:04:956 CTIOS1-ctios Trace: >>CG:[call.5000.35288220.2066]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35288220.2066 MsgID:eTransferCallConf TgtCILClntID:BANCOMER25-3828-3368) 12:53:04:957 CTIOS1-ctios Trace: >>CG:[call.5000.2130706799]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706799 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:38803 DNIS:3000 CallrEntrDig:3000 ConnDevID:2066 RCallKeyDay:151064 RCallKeyCID:1414 MsgID:eCallBeginEvent DvrKey:call.5000.2130706799 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519641)) ICMEntUniqID:icm.151064.1414 RCallKeySeq#:3) 12:53:04:957 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706799 12:53:04:957 CTIOS1-ctios Trace: >>CG:[call.5000.35288220]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288220 NumParties:1 SecDevIDTyp:0 SecCID:2130706799 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:38803 SecDevID:2066 TfrgDevID:2066 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35288220ConnectedParty[1]:(ConnPtyCID:35288220 ConnPtyDevIDTyp:1 ConnPtyDevID:38803)) 12:53:04:957 CTIOS1-ctios Trace: [call.5000.35288220] Found CallConnection(2066.0). 12:53:04:957 CTIOS1-ctios Trace: >>CG:[call.5000.2130706799]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288220 NumParties:1 SecDevIDTyp:0 SecCID:2130706799 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:38803 SecDevID:2066 TfrgDevID:2066 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706799ConnectedParty[1]:(ConnPtyCID:35288220 ConnPtyDevIDTyp:1 ConnPtyDevID:38803)) 12:53:04:958 CTIOS1-ctios Trace: [call.5000.2130706799]::FindTransferCommonDeviceID Calls [call.5000.35288220] and [call.5000.2130706799] do not appear to have a common Device. Tranferring Device [2066] is set as common device 12:53:04:958 CTIOS1-ctios Trace: [call.5000.35288220] Found CallConnection(2066.0). 12:53:04:958 CTIOS1-ctios Trace: [call.5000.35288220] Found CallConnection(2066.0). 12:53:04:958 CTIOS1-ctios Trace: Removed CallConnection(2066.0). 12:53:04:958 CTIOS1-ctios Trace: Added CallConnection(38803.1). 12:53:04:958 CTIOS1-ctios Trace: [call.5000.2130706799] Moved CallConnection[38803.1] from [call.5000.35288220] to [call.5000.2130706799]. 12:53:04:959 CTIOS1-ctios Trace: >>CG:[call.5000.2130706799]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706799 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706799 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2066 NewConnDevID:38803 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706799) 12:53:04:959 CTIOS1-ctios Trace: >>CG:[call.5000.2130706799]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706799 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:38803 RelDevID:38803 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706799) 12:53:04:959 CTIOS1-ctios Trace: >>CG:[call.5000.2130706799]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706799 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2066 MsgID:eCallClearedEvent DvrKey:call.5000.2130706799) 12:53:04:959 CTIOS1-ctios Trace: >>CG:[call.5000.2130706799]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706799 ConnDevIDTyp:1 ConnDevID:38803 MsgID:eCallEndEvent DvrKey:call.5000.2130706799) 12:53:04:959 CTIOS1-ctios Trace: Removed CallConnection(38803.1). 12:53:04:959 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706799 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:53:04:959 CTIOS1-ctios Trace: >>CG:[call.5000.35288220]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288220 ConnDevIDTyp:1 ConnDevID:38803 MsgID:eCallEndEvent DvrKey:call.5000.35288220) 12:53:04:959 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288220 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:53:04:959 CTIOS1-ctios Trace: >>CG:[agent.5000.335]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2066 AGID:335 AGInstr:2066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.335 AGAvailStatus:1) 12:53:04:959 CTIOS1-ctios Trace: [agent.5000.335] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:53:04:960 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35288220.2066]:eTransferCallConf,Msk(68bf01a6) 12:53:04:960 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35288220.2066]:eCallTransferredEvent,Msk(68bf01a6) 12:53:04:960 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35288220.2066]:eCallTransferredEvent,Msk(68bf01a6) 12:53:04:960 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][call.5000.35288220.2066]:eCallEndEvent 12:53:04:960 CTIOS1-ctios Trace: <-SND[BANCOMER25-3828-3368][agent.5000.335]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:53:08:686 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:53:08:687 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0) for device 2102. 12:53:08:698 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:53:08:699 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:53:08:699 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2102 HldgDevID:2102 MsgID:eCallHeldEvent DvrKey:call.5000.35287795) 12:53:08:699 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0). 12:53:08:699 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:53:08:699 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:53:08:699 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eHold),Msk(0) 12:53:08:699 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:53:08:699 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:53:08:699 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]: eCallHeldEvent,Msk(68bf000a) 12:53:08:732 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:53:08:732 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:53:08:732 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2102 RetrvDevID:2102 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287626) 12:53:08:732 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0). 12:53:08:733 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:53:08:733 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:53:08:733 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:53:08:733 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eTalking),Msk(0) 12:53:08:733 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:53:08:733 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:53:08:733 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:53:08:733 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eCallRetrievedEvent,Msk(68bf01a6) 12:53:08:937 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:53:08:941 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:53:12:825 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(4087.0) for device 4087. 12:53:12:826 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(4087.0) for device 4087. 12:53:12:836 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:53:12:836 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:53:12:836 CTIOS1-ctios Trace: >>CG:[call.5000.35288464]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288464 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4087 HldgDevID:4087 MsgID:eCallHeldEvent DvrKey:call.5000.35288464) 12:53:12:836 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(4087.0). 12:53:12:836 CTIOS1-ctios Trace: [call.5000.35288464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:53:12:837 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eHold),Msk(0) 12:53:12:837 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:53:12:837 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]: eCallHeldEvent,Msk(68bf000a) 12:53:15:477 CTIOS1-ctios Trace: >>CG:[call.5000.35288520]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288520 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:4087 Dialed#:3022 ConnDevID:4087.4088.2 MsgID:eCallBeginEvent DvrKey:call.5000.35288520 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520395))) 12:53:15:477 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288520 12:53:15:478 CTIOS1-ctios Trace: >>CG:[call.5000.35288520]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288520 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4087.4088.2 CallngDevID:4087 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288520 CallngDevIDFull:4087.4088.2) 12:53:15:478 CTIOS1-ctios Trace: [call.5000.35288520] CallConnection(4087.4088.2.0) found DeviceID(4087) AgentID(429). 12:53:15:478 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:53:15:478 CTIOS1-ctios Trace: Added CallConnection(4087.4088.2.0). 12:53:15:478 CTIOS1-ctios Trace: [call.5000.35288520]::CreateCallConnection(): CallConnection(4087.4088.2.0) created successfully. 12:53:15:478 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eCallOriginatedEvent 12:53:15:523 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0) for device 4087. 12:53:15:526 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0) for device 4087. 12:53:15:526 CTIOS1-ctios Trace: >>CG:[call.5000.35288520]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288520 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288520 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4087.4088.2 NewConnDevID:4087.4088.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288520) 12:53:15:527 CTIOS1-ctios Trace: >>CG:[call.5000.35288520]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288520 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:11 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288520 Trnk#:0 TrnkGrp#:0) 12:53:15:527 CTIOS1-ctios Trace: >>CG:[call.5000.35288520]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288520 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4087 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288520 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4087.4088.2) 12:53:15:527 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0). 12:53:15:527 CTIOS1-ctios Trace: [call.5000.35288520.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf01a6) 12:53:15:527 CTIOS1-ctios Trace: [call.5000.35288464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:53:15:527 CTIOS1-ctios Trace: [call.5000.35288464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:53:15:527 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eCallDataUpdateEvent 12:53:15:527 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eCallReachedNetworkEvent 12:53:15:528 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:53:15:528 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:53:15:528 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:53:15:528 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eCallEstablishedEvent,Msk(28bf01a6) 12:53:15:551 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35288520.4087]:eSetCallDataRequest 12:53:15:557 CTIOS1-ctios Trace: >>CG:[call.5000.35288520]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288520 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288520 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4087.4088.2 NewConnDevID:4087.4088.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288520) 12:53:15:557 CTIOS1-ctios Trace: >>CG:[call.5000.35288520.4087]:eSetCallDataConf(UniqObjID:call.5000.35288520.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:53:15:557 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eCallDataUpdateEvent,Msk(28bf01a6) 12:53:16:845 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:406 SGID:5240 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4042 ANI:4088 UsrToUsrInfo:(null) Dialed#:3022 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1459 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1459 RCallKeySeq#:1 CallTypIDTag:5044 PreCallIIDTag:1858) 12:53:16:847 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:0) 12:53:16:848 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:53:16:899 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0) for device 4087. 12:53:16:900 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0) for device 4087. 12:53:16:900 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0) for device 4087. 12:53:16:901 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0) for device 4087. 12:53:16:957 CTIOS1-ctios Trace: >>CG:[call.5000.35288523]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288523 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4088 DNIS:4042 Dialed#:3022 ConnDevID:88000183 RCallKeyDay:151064 RCallKeyCID:1459 MsgID:eCallBeginEvent DvrKey:call.5000.35288523 ecc:(...) ICMEntUniqID:icm.151064.1459 RCallKeySeq#:2) 12:53:16:957 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288523 12:53:16:957 CTIOS1-ctios Trace: >>CG:[call.5000.35288523]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288523 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000183 AlrtgDevID:(null) CallngDevID:88000183 CalldDevID:4042 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288523 Trnk#:0 TrnkGrp#:0) 12:53:16:957 CTIOS1-ctios Trace: [call.5000.35288523]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000183. 12:53:16:957 CTIOS1-ctios Trace: CallConnection(88000183.1) created AgentObject (Device) for DeviceID(88000183). 12:53:16:957 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:53:16:957 CTIOS1-ctios Trace: Added CallConnection(88000183.1). 12:53:16:957 CTIOS1-ctios Trace: [call.5000.35288523]::CreateCallConnection(): CallConnection(88000183.1) created successfully. 12:53:16:957 CTIOS1-ctios Trace: >>CG:[call.5000.35288523]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288523 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:406 SGID:5240 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000183 AlrtgDevID:4042 CallngDevID:88000183 CalldDevID:4042 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288523 Trnk#:0 TrnkGrp#:0) 12:53:16:957 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(88000183.1) for device 88000183. 12:53:16:957 CTIOS1-ctios Trace: [call.5000.35288523]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4042. 12:53:16:957 CTIOS1-ctios Trace: [call.5000.35288523] CallConnection(88000183.1) found DeviceID(4042) AgentID(414). 12:53:16:957 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:53:16:957 CTIOS1-ctios Trace: Added CallConnection(88000183.1). 12:53:16:957 CTIOS1-ctios Trace: [call.5000.35288523]::CreateCallConnection(): CallConnection(88000183.1) created successfully. 12:53:16:957 CTIOS1-ctios Trace: [call.5000.35288523.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x203f0001) 12:53:16:957 CTIOS1-ctios Trace: [call.5000.35288523.4042] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:53:17:039 CTIOS1-ctios Trace: >>CG:[agent.5000.414]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:406 SGID:5240 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5195 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4042 AGID:414 AGInstr:4042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.414 AGAvailStatus:0) 12:53:17:039 CTIOS1-ctios Trace: [agent.5000.414] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:53:17:039 CTIOS1-ctios Trace: >>CG:[call.5000.35288523]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288523 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288523 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000183 NewConnDevID:88000183 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288523 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520396))) 12:53:17:040 CTIOS1-ctios Trace: >>CG:[call.5000.35288523]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288523 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:406 SGID:5240 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4042 CallngDevID:88000183 CalldDevID:4042 LstRedirDevID:(null) AnsDevID:4042 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288523 Trnk#:0 TrnkGrp#:0) 12:53:17:040 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(88000183.1). 12:53:17:040 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(88000183.1). 12:53:17:040 CTIOS1-ctios Trace: [call.5000.35288523.88000183] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000183), Button Mask(0xbf01a6) 12:53:17:040 CTIOS1-ctios Trace: [call.5000.35288523.4042] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4042), Button Mask(0x20bf01a6) 12:53:17:074 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0) for device 4087. 12:53:17:075 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0) for device 4087. 12:53:17:076 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0) for device 4087. 12:53:17:077 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0) for device 4087. 12:53:17:081 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(4042.0) for device 4042. 12:53:17:082 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(4042.0) for device 4042. 12:53:17:082 CTIOS1-ctios Trace: >>CG:[call.5000.35288523]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288523 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288523 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000183 NewConnDevID:88000183 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288523 ecc:(...)) 12:53:17:742 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][agent.5000.425]:eSetAgentStateRequest(eAvailable) 12:53:17:748 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:1) 12:53:17:748 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:53:17:748 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:53:17:749 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eSetAgentStateConf(UniqObjID:agent.5000.425 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-3340-3424) 12:53:17:749 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eSetAgentStateConf 12:53:22:816 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:3 SGState:2 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:0) 12:53:22:816 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:53:23:876 CTIOS1-ctios Trace: [call.5000.35288458] Found CallConnection(2234.0) for device 2234. 12:53:23:876 CTIOS1-ctios Trace: [call.5000.35288458] Found CallConnection(2234.0) for device 2234. 12:53:23:908 CTIOS1-ctios Trace: >>CG:[call.5000.35288458]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288458 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2234 RelDevID:2234 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288458) 12:53:23:908 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:53:23:908 CTIOS1-ctios Trace: >>CG:[call.5000.35288458]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288458 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:17 RelDevID:17 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288458) 12:53:23:909 CTIOS1-ctios Trace: >>CG:[call.5000.35288458]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288458 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:17 MsgID:eCallClearedEvent DvrKey:call.5000.35288458) 12:53:23:909 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288458.2234]:eCallConnectionClearedEvent,Msk(3c0000) 12:53:23:909 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288458.2234]:eCallConnectionClearedEvent,Msk(3c0000) 12:53:23:909 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288458.2234]:eCallClearedEvent,Msk(3c0000) 12:53:23:911 CTIOS1-ctios Trace: >>CG:[call.5000.35288458]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288458 ConnDevIDTyp:1 ConnDevID:17 MsgID:eCallEndEvent DvrKey:call.5000.35288458) 12:53:23:911 CTIOS1-ctios Trace: Removed CallConnection(17.1). 12:53:23:911 CTIOS1-ctios Trace: Removed CallConnection(2234.0). 12:53:23:911 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288458 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:53:23:911 CTIOS1-ctios Trace: >>CG:[agent.5000.296]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2234 AGID:296 AGInstr:2234 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.296 AGAvailStatus:1) 12:53:23:911 CTIOS1-ctios Trace: [agent.5000.296] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:53:23:913 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][call.5000.35288458.2234]:eCallEndEvent 12:53:23:913 CTIOS1-ctios Trace: <-SND[bancomer17-2880-3800][agent.5000.296]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:53:27:152 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35288480.4051]:eConsultationCallRequest 12:53:27:205 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:53:27:205 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:53:27:205 CTIOS1-ctios Trace: >>CG:[call.5000.35288480]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288480 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4051 HldgDevID:4051 MsgID:eCallHeldEvent DvrKey:call.5000.35288480) 12:53:27:205 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0). 12:53:27:205 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c0008) 12:53:27:205 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eHold),Msk(0) 12:53:27:206 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(683c0008) 12:53:27:206 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]: eCallHeldEvent,Msk(683c0008) 12:53:27:208 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0) for device 4051. 12:53:27:208 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0) for device 4051. 12:53:27:208 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:53:27:208 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:53:27:209 CTIOS1-ctios Trace: >>CG:[call.5000.16788684]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:16788684 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4051 RCallKeyDay:151064 RCallKeyCID:1455 MsgID:eCallBeginEvent DvrKey:call.5000.16788684 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520253)) ICMEntUniqID:icm.151064.1455 RCallKeySeq#:3) 12:53:27:209 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.16788684 12:53:27:209 CTIOS1-ctios Trace: >>CG:[call.5000.16788684]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788684 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4051 CallngDevID:4051 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.16788684 COCConnCID:35288480 COCCallConnDevIDTyp:0 COCCallConnDevID:4051) 12:53:27:209 CTIOS1-ctios Trace: [call.5000.16788684] CallConnection(4051.0) found DeviceID(4051) AgentID(417). 12:53:27:209 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:53:27:209 CTIOS1-ctios Trace: Added CallConnection(4051.0). 12:53:27:209 CTIOS1-ctios Trace: [call.5000.16788684]::CreateCallConnection(): CallConnection(4051.0) created successfully. 12:53:27:209 CTIOS1-ctios Trace: [call.5000.16788684.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1000) 12:53:27:209 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1000) 12:53:27:210 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:53:27:210 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eButtonEnablementMaskChange,Msk(683c1000) 12:53:27:210 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(683c1000) 12:53:27:210 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eCallBeginEvent,Msk(683c1000) 12:53:27:210 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eCallServiceInitiatedEvent,Msk(683c1000) 12:53:27:378 CTIOS1-ctios Trace: >>CG:[call.5000.16788684]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788684 CallTyp:12 ConnDevIDTyp:0 NewConnCID:16788684 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3022 ConnDevID:4051 NewConnDevID:4051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788684 ecc:(...)) 12:53:27:378 CTIOS1-ctios Trace: >>CG:[call.5000.16788684]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788684 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4051 CallngDevID:4051 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.16788684) 12:53:27:378 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0) for device 4051. 12:53:27:378 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eCallDataUpdateEvent,Msk(683c1000) 12:53:27:379 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eCallOriginatedEvent,Msk(683c1000) 12:53:27:418 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0) for device 4051. 12:53:27:418 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0) for device 4051. 12:53:27:419 CTIOS1-ctios Trace: >>CG:[call.5000.35288480.4051]:eConsultationCallConf(LineHdl:1 LineTyp:2 NewConnCID:16788684 NewConnDevIDTyp:0 NewConnDevID:4051 UniqObjID:call.5000.35288480.4051 MsgID:eConsultationCallConf TgtCILClntID:bancomer10-PC-3004-3316) 12:53:27:419 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eConsultationCallConf,Msk(683c1000) 12:53:27:419 CTIOS1-ctios Trace: >>CG:[call.5000.16788684]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788684 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788684 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4051 NewConnDevID:4051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788684 ecc:(...)) 12:53:27:419 CTIOS1-ctios Trace: >>CG:[call.5000.16788684]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:16788684 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.16788684 Trnk#:0 TrnkGrp#:0) 12:53:27:419 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eCallDataUpdateEvent,Msk(683c1000) 12:53:27:419 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eCallReachedNetworkEvent,Msk(683c1000) 12:53:27:421 CTIOS1-ctios Trace: >>CG:[call.5000.16788684]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788684 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788684 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4051 NewConnDevID:4051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788684 ecc:(...)) 12:53:27:421 CTIOS1-ctios Trace: >>CG:[call.5000.16788684]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788684 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4051 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788684 Trnk#:0 TrnkGrp#:0) 12:53:27:421 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eCallDataUpdateEvent,Msk(683c1000) 12:53:27:421 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0). 12:53:27:421 CTIOS1-ctios Trace: [call.5000.16788684.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:53:27:421 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:53:27:421 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:53:27:421 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:53:27:421 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:53:27:421 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:53:27:421 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eCallEstablishedEvent,Msk(683c1840) 12:53:27:441 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.16788684.4051]:eSetCallDataRequest 12:53:27:446 CTIOS1-ctios Trace: >>CG:[call.5000.16788684.4051]:eSetCallDataConf(UniqObjID:call.5000.16788684.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:53:28:241 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:53:28:241 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:53:28:241 CTIOS1-ctios Trace: >>CG:[call.5000.35288015]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288015 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4054 HldgDevID:4054 MsgID:eCallHeldEvent DvrKey:call.5000.35288015) 12:53:28:241 CTIOS1-ctios Trace: [call.5000.35288015] Found CallConnection(4054.0). 12:53:28:241 CTIOS1-ctios Trace: [call.5000.35288015.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:53:28:241 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eHold),Msk(0) 12:53:28:241 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:53:28:241 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]: eCallHeldEvent,Msk(68bf000a) 12:53:28:244 CTIOS1-ctios Trace: [call.5000.35288015] Found CallConnection(4054.0) for device 4054. 12:53:28:247 CTIOS1-ctios Trace: [call.5000.35288015] Found CallConnection(4054.0) for device 4054. 12:53:28:247 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:53:28:247 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:53:28:248 CTIOS1-ctios Trace: >>CG:[call.5000.35288528]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288528 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4054 RCallKeyDay:151064 RCallKeyCID:1383 MsgID:eCallBeginEvent DvrKey:call.5000.35288528 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519245)) ICMEntUniqID:icm.151064.1383 RCallKeySeq#:3) 12:53:28:248 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288528 12:53:28:248 CTIOS1-ctios Trace: >>CG:[call.5000.35288528]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288528 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:411 SGID:5245 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4054 CallngDevID:4054 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288528 COCConnCID:35288015 COCCallConnDevIDTyp:0 COCCallConnDevID:4054) 12:53:28:248 CTIOS1-ctios Trace: [call.5000.35288528] CallConnection(4054.0) found DeviceID(4054) AgentID(418). 12:53:28:248 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:53:28:248 CTIOS1-ctios Trace: Added CallConnection(4054.0). 12:53:28:248 CTIOS1-ctios Trace: [call.5000.35288528]::CreateCallConnection(): CallConnection(4054.0) created successfully. 12:53:28:248 CTIOS1-ctios Trace: [call.5000.35288528.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c1000) 12:53:28:248 CTIOS1-ctios Trace: [call.5000.35288015.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c1000) 12:53:28:249 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eTalking),Msk(0) 12:53:28:249 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288528.4054]:eButtonEnablementMaskChange,Msk(683c1000) 12:53:28:249 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eButtonEnablementMaskChange,Msk(683c1000) 12:53:28:249 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288528.4054]:eCallBeginEvent,Msk(683c1000) 12:53:28:249 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288528.4054]:eCallServiceInitiatedEvent,Msk(683c1000) 12:53:33:635 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:53:33:636 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:53:33:660 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:53:33:660 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:53:33:681 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:180 SGID:5055 PriDevIDTyp:0 PriCID:35287626 NumParties:4 SecDevIDTyp:0 SecCID:35287795 CtrlrDevTyp:0 AddedPtyDevTyp:0 LineHdl:65535 LineTyp:0 SGPri:0 MonID:0 PriDevID:2102 SecDevID:2102 CtrlrDevID:2102 AddedPtyDevID:12107 MsgID:eCallConferencedEvent DvrKey:call.5000.35287626ConnectedParty[1]:(ConnPtyCID:35287626 ConnPtyDevIDTyp:1 ConnPtyDevID:88000167) ConnectedParty[2]:(ConnPtyCID:35287626 ConnPtyDevIDTyp:0 ConnPtyDevID:2102) ConnectedParty[3]:(ConnPtyCID:35287626 ConnPtyDevIDTyp:1 ConnPtyDevID:12107) ConnectedParty[4]:(ConnPtyCID:35287626 ConnPtyDevIDTyp:1 ConnPtyDevID:12107)) 12:53:33:681 CTIOS1-ctios Trace: [call.5000.35287626] Found Device [2102] on both [call.5000.35287626] and [call.5000.35287795]. 12:53:33:681 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0). 12:53:33:681 CTIOS1-ctios Trace: [call.5000.35287795.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:53:33:682 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:53:33:682 CTIOS1-ctios Trace: [call.5000.35287795] Found CallConnection(2102.0). 12:53:33:682 CTIOS1-ctios Trace: Removed CallConnection(2102.0). 12:53:33:682 CTIOS1-ctios Trace: [call.5000.35287626.88000167] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000167), Button Mask(0xbf01a6) 12:53:33:682 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf01a6) 12:53:33:683 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:180 SGID:5055 PriDevIDTyp:0 PriCID:35287626 NumParties:4 SecDevIDTyp:0 SecCID:35287795 CtrlrDevTyp:0 AddedPtyDevTyp:0 LineHdl:65535 LineTyp:0 SGPri:0 MonID:0 PriDevID:2102 SecDevID:2102 CtrlrDevID:2102 AddedPtyDevID:12107 MsgID:eCallConferencedEvent DvrKey:call.5000.35287795ConnectedParty[1]:(ConnPtyCID:35287626 ConnPtyDevIDTyp:1 ConnPtyDevID:88000167) ConnectedParty[2]:(ConnPtyCID:35287626 ConnPtyDevIDTyp:0 ConnPtyDevID:2102) ConnectedParty[3]:(ConnPtyCID:35287626 ConnPtyDevIDTyp:1 ConnPtyDevID:12107) ConnectedParty[4]:(ConnPtyCID:35287626 ConnPtyDevIDTyp:1 ConnPtyDevID:12107)) 12:53:33:683 CTIOS1-ctios Trace: >>CG:[call.5000.35287795]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35287795 ConnDevIDTyp:0 ConnDevID:2102 MsgID:eCallEndEvent DvrKey:call.5000.35287795) 12:53:33:683 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35287795 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:53:33:683 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35287626 CallTyp:15 ConnDevIDTyp:1 NewConnCID:35287626 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:912107 ConnDevID:88000167 NewConnDevID:88000167 RCallKeyDay:151064 RCallKeyCID:1324 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35287626 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407518714)) ICMEntUniqID:icm.151064.1324 RCallKeySeq#:4) 12:53:33:684 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:53:33:684 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eCallConferencedEvent,Msk(68bf01a6) 12:53:33:684 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:53:33:684 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287795.2102]:eCallEndEvent 12:53:33:684 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:53:33:684 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eCallConferencedEvent,Msk(68bf01a6) 12:53:33:684 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eCallDataUpdateEvent,Msk(68bf01a6) 12:53:33:855 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:406 SGID:5240 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4126 ANI:4051 UsrToUsrInfo:(null) Dialed#:3022 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1460 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1460 RCallKeySeq#:1 CallTypIDTag:5044 PreCallIIDTag:1860) 12:53:33:858 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:0) 12:53:33:858 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:53:33:911 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0) for device 4051. 12:53:33:912 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0) for device 4051. 12:53:33:913 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0) for device 4051. 12:53:33:913 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0) for device 4051. 12:53:33:964 CTIOS1-ctios Trace: >>CG:[call.5000.35288529]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288529 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4051 DNIS:4126 Dialed#:3022 ConnDevID:88000184 RCallKeyDay:151064 RCallKeyCID:1460 MsgID:eCallBeginEvent DvrKey:call.5000.35288529 ecc:(...) ICMEntUniqID:icm.151064.1460 RCallKeySeq#:2) 12:53:33:964 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288529 12:53:33:964 CTIOS1-ctios Trace: >>CG:[call.5000.35288529]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288529 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000184 AlrtgDevID:(null) CallngDevID:88000184 CalldDevID:4126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288529 Trnk#:0 TrnkGrp#:0) 12:53:33:964 CTIOS1-ctios Trace: [call.5000.35288529]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000184. 12:53:33:964 CTIOS1-ctios Trace: CallConnection(88000184.1) created AgentObject (Device) for DeviceID(88000184). 12:53:33:964 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:53:33:964 CTIOS1-ctios Trace: Added CallConnection(88000184.1). 12:53:33:964 CTIOS1-ctios Trace: [call.5000.35288529]::CreateCallConnection(): CallConnection(88000184.1) created successfully. 12:53:33:964 CTIOS1-ctios Trace: >>CG:[call.5000.35288529]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288529 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:406 SGID:5240 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000184 AlrtgDevID:4126 CallngDevID:88000184 CalldDevID:4126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288529 Trnk#:0 TrnkGrp#:0) 12:53:33:964 CTIOS1-ctios Trace: [call.5000.35288529] Found CallConnection(88000184.1) for device 88000184. 12:53:33:964 CTIOS1-ctios Trace: [call.5000.35288529]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4126. 12:53:33:964 CTIOS1-ctios Trace: [call.5000.35288529] CallConnection(88000184.1) found DeviceID(4126) AgentID(442). 12:53:33:964 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:53:33:964 CTIOS1-ctios Trace: Added CallConnection(88000184.1). 12:53:33:964 CTIOS1-ctios Trace: [call.5000.35288529]::CreateCallConnection(): CallConnection(88000184.1) created successfully. 12:53:33:964 CTIOS1-ctios Trace: [call.5000.35288529.4126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4126), Button Mask(0x203f0001) 12:53:33:964 CTIOS1-ctios Trace: [call.5000.35288529.4126] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:53:34:044 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:406 SGID:5240 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:0) 12:53:34:044 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:53:34:045 CTIOS1-ctios Trace: >>CG:[call.5000.35288529]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288529 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288529 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000184 NewConnDevID:88000184 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288529 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520413))) 12:53:34:045 CTIOS1-ctios Trace: >>CG:[call.5000.35288529]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288529 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:406 SGID:5240 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4126 CallngDevID:88000184 CalldDevID:4126 LstRedirDevID:(null) AnsDevID:4126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288529 Trnk#:0 TrnkGrp#:0) 12:53:34:045 CTIOS1-ctios Trace: [call.5000.35288529] Found CallConnection(88000184.1). 12:53:34:045 CTIOS1-ctios Trace: [call.5000.35288529] Found CallConnection(88000184.1). 12:53:34:045 CTIOS1-ctios Trace: [call.5000.35288529.88000184] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000184), Button Mask(0xbf01a6) 12:53:34:046 CTIOS1-ctios Trace: [call.5000.35288529.4126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4126), Button Mask(0x20bf01a6) 12:53:34:072 CTIOS1-ctios Trace: >>CG:[call.5000.35288529]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288529 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288529 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000184 NewConnDevID:88000184 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288529 ecc:(...)) 12:53:34:078 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0) for device 4051. 12:53:34:079 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0) for device 4051. 12:53:34:080 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0) for device 4051. 12:53:34:080 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0) for device 4051. 12:53:34:085 CTIOS1-ctios Trace: [call.5000.35288529] Found CallConnection(4126.0) for device 4126. 12:53:34:085 CTIOS1-ctios Trace: [call.5000.35288529] Found CallConnection(4126.0) for device 4126. 12:53:37:011 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4021 ANI:4659510079 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1461 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1461 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1861) 12:53:37:014 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:53:37:014 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:53:37:129 CTIOS1-ctios Trace: >>CG:[call.5000.35288532]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288532 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4659510079 DNIS:4021 Dialed#:3021 ConnDevID:4659510079 RCallKeyDay:151064 RCallKeyCID:1461 MsgID:eCallBeginEvent DvrKey:call.5000.35288532 ecc:(...) ICMEntUniqID:icm.151064.1461 RCallKeySeq#:2) 12:53:37:129 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288532 12:53:37:129 CTIOS1-ctios Trace: >>CG:[call.5000.35288532]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288532 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4659510079 AlrtgDevID:(null) CallngDevID:4659510079 CalldDevID:4021 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288532 Trnk#:0 TrnkGrp#:0) 12:53:37:129 CTIOS1-ctios Trace: [call.5000.35288532]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4659510079. 12:53:37:129 CTIOS1-ctios Trace: CallConnection(4659510079.1) created AgentObject (Device) for DeviceID(4659510079). 12:53:37:129 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:53:37:129 CTIOS1-ctios Trace: Added CallConnection(4659510079.1). 12:53:37:129 CTIOS1-ctios Trace: [call.5000.35288532]::CreateCallConnection(): CallConnection(4659510079.1) created successfully. 12:53:37:130 CTIOS1-ctios Trace: >>CG:[call.5000.35288532]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288532 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4659510079 AlrtgDevID:4021 CallngDevID:4659510079 CalldDevID:4021 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288532 Trnk#:0 TrnkGrp#:0) 12:53:37:130 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4659510079.1) for device 4659510079. 12:53:37:130 CTIOS1-ctios Trace: [call.5000.35288532]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4021. 12:53:37:130 CTIOS1-ctios Trace: [call.5000.35288532] CallConnection(4659510079.1) found DeviceID(4021) AgentID(407). 12:53:37:130 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:53:37:130 CTIOS1-ctios Trace: Added CallConnection(4659510079.1). 12:53:37:130 CTIOS1-ctios Trace: [call.5000.35288532]::CreateCallConnection(): CallConnection(4659510079.1) created successfully. 12:53:37:130 CTIOS1-ctios Trace: [call.5000.35288532.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:53:37:130 CTIOS1-ctios Trace: [call.5000.35288532.4021] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:53:37:215 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:53:37:215 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:53:37:215 CTIOS1-ctios Trace: >>CG:[call.5000.35288532]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288532 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288532 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4659510079 NewConnDevID:4659510079 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288532 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520416))) 12:53:37:216 CTIOS1-ctios Trace: >>CG:[call.5000.35288532]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288532 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4659510079 CalldDevID:4021 LstRedirDevID:(null) AnsDevID:4021 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288532 Trnk#:0 TrnkGrp#:0) 12:53:37:216 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4659510079.1). 12:53:37:216 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4659510079.1). 12:53:37:216 CTIOS1-ctios Trace: [call.5000.35288532.4659510079] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4659510079), Button Mask(0xbf01a6) 12:53:37:216 CTIOS1-ctios Trace: [call.5000.35288532.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:53:37:253 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4021.0) for device 4021. 12:53:37:254 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4021.0) for device 4021. 12:53:37:262 CTIOS1-ctios Trace: >>CG:[call.5000.35288532]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288532 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288532 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4659510079 NewConnDevID:4659510079 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288532 ecc:(...)) 12:53:46:110 CTIOS1-ctios Trace: >>CG:[call.5000.35288528]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288528 CallTyp:12 ConnDevIDTyp:0 NewConnCID:35288528 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:961190 ConnDevID:4054 NewConnDevID:4054 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288528 ecc:(...)) 12:53:46:110 CTIOS1-ctios Trace: >>CG:[call.5000.35288528]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288528 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4054 CallngDevID:4054 CalldDevID:961190 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288528) 12:53:46:110 CTIOS1-ctios Trace: [call.5000.35288528] Found CallConnection(4054.0) for device 4054. 12:53:46:110 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288528.4054]:eCallDataUpdateEvent,Msk(683c1000) 12:53:46:110 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288528.4054]:eCallOriginatedEvent,Msk(683c1000) 12:53:47:208 CTIOS1-ctios Trace: >>CG:[call.5000.35288528]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288528 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288528 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4054 NewConnDevID:4054 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288528 ecc:(...)) 12:53:47:209 CTIOS1-ctios Trace: >>CG:[call.5000.35288528]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288528 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3009 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288528 Trnk#:0 TrnkGrp#:0) 12:53:47:209 CTIOS1-ctios Trace: >>CG:[call.5000.35288528]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288528 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288528 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4054 NewConnDevID:4054 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288528 ecc:(...)) 12:53:47:210 CTIOS1-ctios Trace: >>CG:[call.5000.35288528]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288528 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:3009 CallngDevID:4054 CalldDevID:961190 LstRedirDevID:(null) AnsDevID:3009 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288528 Trnk#:0 TrnkGrp#:0) 12:53:47:210 CTIOS1-ctios Trace: [call.5000.35288528] Found CallConnection(4054.0). 12:53:47:210 CTIOS1-ctios Trace: [call.5000.35288528.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c1a40) 12:53:47:210 CTIOS1-ctios Trace: [call.5000.35288015.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c1a40) 12:53:47:210 CTIOS1-ctios Trace: [call.5000.35288015.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c1a40) 12:53:47:210 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288528.4054]:eCallDataUpdateEvent,Msk(683c1000) 12:53:47:210 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288528.4054]:eCallReachedNetworkEvent,Msk(683c1000) 12:53:47:210 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288528.4054]:eCallDataUpdateEvent,Msk(683c1000) 12:53:47:210 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288528.4054]:eButtonEnablementMaskChange,Msk(683c1a40) 12:53:47:210 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eButtonEnablementMaskChange,Msk(683c1a40) 12:53:47:210 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eButtonEnablementMaskChange,Msk(683c1a40) 12:53:47:210 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288528.4054]:eCallEstablishedEvent,Msk(683c1a40) 12:53:47:271 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35288528.4054]:eSetCallDataRequest 12:53:47:277 CTIOS1-ctios Trace: >>CG:[call.5000.35288528.4054]:eSetCallDataConf(UniqObjID:call.5000.35288528.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:53:47:605 CTIOS1-ctios Trace: [call.5000.35288528] Found CallConnection(4054.0) for device 4054. 12:53:47:606 CTIOS1-ctios Trace: [call.5000.35288528] Found CallConnection(4054.0) for device 4054. 12:53:51:101 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2306 ANI:4054 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1462 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1462 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1862) 12:53:51:105 CTIOS1-ctios Trace: >>CG:[agent.5000.347]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5171 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2306 AGID:347 AGInstr:2306 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.347 AGAvailStatus:0) 12:53:51:105 CTIOS1-ctios Trace: [agent.5000.347] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:53:51:166 CTIOS1-ctios Trace: >>CG:[call.5000.35288537]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288537 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4054 DNIS:2306 Dialed#:3009 ConnDevID:88000185 RCallKeyDay:151064 RCallKeyCID:1462 MsgID:eCallBeginEvent DvrKey:call.5000.35288537 ecc:(...) ICMEntUniqID:icm.151064.1462 RCallKeySeq#:2) 12:53:51:166 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288537 12:53:51:166 CTIOS1-ctios Trace: >>CG:[call.5000.35288537]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288537 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000185 AlrtgDevID:(null) CallngDevID:88000185 CalldDevID:2306 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288537 Trnk#:0 TrnkGrp#:0) 12:53:51:166 CTIOS1-ctios Trace: [call.5000.35288537]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000185. 12:53:51:166 CTIOS1-ctios Trace: CallConnection(88000185.1) created AgentObject (Device) for DeviceID(88000185). 12:53:51:166 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:53:51:166 CTIOS1-ctios Trace: Added CallConnection(88000185.1). 12:53:51:166 CTIOS1-ctios Trace: [call.5000.35288537]::CreateCallConnection(): CallConnection(88000185.1) created successfully. 12:53:51:166 CTIOS1-ctios Trace: >>CG:[call.5000.35288537]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288537 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000185 AlrtgDevID:2306 CallngDevID:88000185 CalldDevID:2306 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288537 Trnk#:0 TrnkGrp#:0) 12:53:51:166 CTIOS1-ctios Trace: [call.5000.35288537] Found CallConnection(88000185.1) for device 88000185. 12:53:51:167 CTIOS1-ctios Trace: [call.5000.35288537]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2306. 12:53:51:167 CTIOS1-ctios Trace: [call.5000.35288537] CallConnection(88000185.1) found DeviceID(2306) AgentID(347). 12:53:51:167 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:53:51:167 CTIOS1-ctios Trace: Added CallConnection(88000185.1). 12:53:51:167 CTIOS1-ctios Trace: [call.5000.35288537]::CreateCallConnection(): CallConnection(88000185.1) created successfully. 12:53:51:167 CTIOS1-ctios Trace: [call.5000.35288537.2306] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2306), Button Mask(0x203f0001) 12:53:51:167 CTIOS1-ctios Trace: [call.5000.35288537.2306] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:53:51:172 CTIOS1-ctios Trace: >>CG:[agent.5000.347]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5171 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2306 AGID:347 AGInstr:2306 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.347 AGAvailStatus:0) 12:53:51:172 CTIOS1-ctios Trace: [agent.5000.347] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:53:51:172 CTIOS1-ctios Trace: >>CG:[call.5000.35288537]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288537 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288537 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000185 NewConnDevID:88000185 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288537 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520430))) 12:53:51:172 CTIOS1-ctios Trace: >>CG:[call.5000.35288537]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288537 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2306 CallngDevID:88000185 CalldDevID:2306 LstRedirDevID:(null) AnsDevID:2306 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288537 Trnk#:0 TrnkGrp#:0) 12:53:51:172 CTIOS1-ctios Trace: [call.5000.35288537] Found CallConnection(88000185.1). 12:53:51:172 CTIOS1-ctios Trace: [call.5000.35288537] Found CallConnection(88000185.1). 12:53:51:172 CTIOS1-ctios Trace: [call.5000.35288537.88000185] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000185), Button Mask(0xbf01a6) 12:53:51:172 CTIOS1-ctios Trace: [call.5000.35288537.2306] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2306), Button Mask(0x20bf01a6) 12:53:51:407 CTIOS1-ctios Trace: >>CG:[call.5000.35288537]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288537 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288537 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000185 NewConnDevID:88000185 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288537 ecc:(...)) 12:53:51:707 CTIOS1-ctios Trace: [call.5000.35288537] Found CallConnection(2306.0) for device 2306. 12:53:51:716 CTIOS1-ctios Trace: [call.5000.35288537] Found CallConnection(2306.0) for device 2306. 12:53:52:066 CTIOS1-ctios Trace: [call.5000.35288528] Found CallConnection(4054.0) for device 4054. 12:53:52:067 CTIOS1-ctios Trace: [call.5000.35288528] Found CallConnection(4054.0) for device 4054. 12:53:52:196 CTIOS1-ctios Trace: >>CG:[call.5000.35288015]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288015 NumParties:2 SecDevIDTyp:0 SecCID:35288528 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:6865928813 SecDevID:4054 TfrgDevID:4054 TfrdDevID:2306 MsgID:eCallTransferredEvent DvrKey:call.5000.35288015ConnectedParty[1]:(ConnPtyCID:35288015 ConnPtyDevIDTyp:1 ConnPtyDevID:6865928813) ConnectedParty[2]:(ConnPtyCID:35288015 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:53:52:196 CTIOS1-ctios Trace: [call.5000.35288015] Found CallConnection(4054.0). 12:53:52:197 CTIOS1-ctios Trace: >>CG:[call.5000.35288528]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288015 NumParties:2 SecDevIDTyp:0 SecCID:35288528 TfrgDevTyp:0 TfrdDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 PriDevID:6865928813 SecDevID:4054 TfrgDevID:4054 TfrdDevID:2306 MsgID:eCallTransferredEvent DvrKey:call.5000.35288528ConnectedParty[1]:(ConnPtyCID:35288015 ConnPtyDevIDTyp:1 ConnPtyDevID:6865928813) ConnectedParty[2]:(ConnPtyCID:35288015 ConnPtyDevIDTyp:1 ConnPtyDevID:3009)) 12:53:52:197 CTIOS1-ctios Trace: [call.5000.35288528]::FindTransferCommonDeviceID Found Transferring Device [4054] on both [call.5000.35288015] and [call.5000.35288528]. 12:53:52:197 CTIOS1-ctios Trace: [call.5000.35288015] Found CallConnection(4054.0). 12:53:52:197 CTIOS1-ctios Trace: [call.5000.35288528] Found CallConnection(4054.0). 12:53:52:197 CTIOS1-ctios Trace: [call.5000.35288015] Found CallConnection(4054.0). 12:53:52:197 CTIOS1-ctios Trace: Removed CallConnection(4054.0). 12:53:52:197 CTIOS1-ctios Trace: [call.5000.35288528] Found CallConnection(4054.0). 12:53:52:197 CTIOS1-ctios Trace: Removed CallConnection(4054.0). 12:53:52:197 CTIOS1-ctios Trace: Added CallConnection(6865928813.1). 12:53:52:197 CTIOS1-ctios Trace: [call.5000.35288528] Moved CallConnection[6865928813.1] from [call.5000.35288015] to [call.5000.35288528]. 12:53:52:198 CTIOS1-ctios Trace: >>CG:[call.5000.35288015]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288015 ConnDevIDTyp:1 ConnDevID:6865928813 MsgID:eCallEndEvent DvrKey:call.5000.35288015) 12:53:52:198 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288015 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:53:52:198 CTIOS1-ctios Trace: >>CG:[call.5000.35288528]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288528 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288015 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4054 NewConnDevID:4054 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288528) 12:53:52:199 CTIOS1-ctios Trace: >>CG:[call.5000.35288015]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288015 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288015 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4054 NewConnDevID:6865928813 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288015) 12:53:52:199 CTIOS1-ctios Trace: >>CG:[call.5000.35288015]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288015 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288015 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:6865928813 DNIS:4054 ConnDevID:6865928813 NewConnDevID:6865928813 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288015 ecc:(...)) 12:53:52:199 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eCallTransferredEvent,Msk(683c1a00) 12:53:52:199 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eCallTransferredEvent,Msk(683c1a00) 12:53:52:199 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288528.4054]:eCallTransferredEvent,Msk(683c1a00) 12:53:52:199 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288015.4054]:eCallEndEvent 12:53:52:199 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288528.4054]:eCallEndEvent 12:53:52:199 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:1) 12:53:52:199 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:53:52:199 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:53:52:199 CTIOS1-ctios Trace: >>CG:[call.5000.35288015]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288015 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:70 MonID:0 ConnDevID:3009 RelDevID:3009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288015) 12:53:52:199 CTIOS1-ctios Trace: >>CG:[call.5000.35288015]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288015 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:6865928813 RelDevID:6865928813 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288015) 12:53:52:199 CTIOS1-ctios Trace: >>CG:[call.5000.35288015]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288015 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35288015) 12:53:52:200 CTIOS1-ctios Trace: >>CG:[call.5000.35288015]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288015 ConnDevIDTyp:1 ConnDevID:6865928813 MsgID:eCallEndEvent DvrKey:call.5000.35288015) 12:53:52:200 CTIOS1-ctios Trace: Removed CallConnection(6865928813.1). 12:53:52:200 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288015 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:53:57:234 CTIOS1-ctios Trace: >>CG:[agent.5000.278]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5124 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2192 AGID:278 AGInstr:2192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.278 AGAvailStatus:1) 12:53:57:235 CTIOS1-ctios Trace: [agent.5000.278] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:54:01:104 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4075 ANI:6865765203 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1463 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1463 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1863) 12:54:01:104 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][]:eAgentPrecallEvent 12:54:01:107 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:54:01:107 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:54:01:107 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eReserved),Msk(0) 12:54:01:225 CTIOS1-ctios Trace: >>CG:[call.5000.35288540]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288540 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6865765203 DNIS:4075 Dialed#:3021 ConnDevID:6865765203 RCallKeyDay:151064 RCallKeyCID:1463 MsgID:eCallBeginEvent DvrKey:call.5000.35288540 ecc:(...) ICMEntUniqID:icm.151064.1463 RCallKeySeq#:2) 12:54:01:226 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288540 12:54:01:226 CTIOS1-ctios Trace: >>CG:[call.5000.35288540]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288540 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6865765203 AlrtgDevID:(null) CallngDevID:6865765203 CalldDevID:4075 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288540 Trnk#:0 TrnkGrp#:0) 12:54:01:226 CTIOS1-ctios Trace: [call.5000.35288540]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6865765203. 12:54:01:226 CTIOS1-ctios Trace: CallConnection(6865765203.1) created AgentObject (Device) for DeviceID(6865765203). 12:54:01:226 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:54:01:226 CTIOS1-ctios Trace: Added CallConnection(6865765203.1). 12:54:01:226 CTIOS1-ctios Trace: [call.5000.35288540]::CreateCallConnection(): CallConnection(6865765203.1) created successfully. 12:54:01:227 CTIOS1-ctios Trace: >>CG:[call.5000.35288540]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288540 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6865765203 AlrtgDevID:4075 CallngDevID:6865765203 CalldDevID:4075 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288540 Trnk#:0 TrnkGrp#:0) 12:54:01:227 CTIOS1-ctios Trace: [call.5000.35288540] Found CallConnection(6865765203.1) for device 6865765203. 12:54:01:227 CTIOS1-ctios Trace: [call.5000.35288540]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4075. 12:54:01:227 CTIOS1-ctios Trace: [call.5000.35288540] CallConnection(6865765203.1) found DeviceID(4075) AgentID(425). 12:54:01:227 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:54:01:227 CTIOS1-ctios Trace: Added CallConnection(6865765203.1). 12:54:01:227 CTIOS1-ctios Trace: [call.5000.35288540]::CreateCallConnection(): CallConnection(6865765203.1) created successfully. 12:54:01:227 CTIOS1-ctios Trace: [call.5000.35288540.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x683f0001) 12:54:01:228 CTIOS1-ctios Trace: [call.5000.35288540.4075] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:54:01:228 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288540.4075]:eCallBeginEvent 12:54:01:228 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288540.4075]:eButtonEnablementMaskChange,Msk(683f0001) 12:54:01:228 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288540.4075]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:54:01:304 CTIOS1-ctios Trace: >>CG:[agent.5000.425]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5198 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4075 AGID:425 AGInstr:4075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.425 AGAvailStatus:0) 12:54:01:304 CTIOS1-ctios Trace: [agent.5000.425] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:54:01:304 CTIOS1-ctios Trace: >>CG:[call.5000.35288540]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288540 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288540 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6865765203 NewConnDevID:6865765203 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288540 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520440))) 12:54:01:305 CTIOS1-ctios Trace: >>CG:[call.5000.35288540]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288540 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4075 CallngDevID:6865765203 CalldDevID:4075 LstRedirDevID:(null) AnsDevID:4075 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288540 Trnk#:0 TrnkGrp#:0) 12:54:01:305 CTIOS1-ctios Trace: [call.5000.35288540] Found CallConnection(6865765203.1). 12:54:01:305 CTIOS1-ctios Trace: [call.5000.35288540] Found CallConnection(6865765203.1). 12:54:01:305 CTIOS1-ctios Trace: [call.5000.35288540.6865765203] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6865765203), Button Mask(0xbf01a6) 12:54:01:305 CTIOS1-ctios Trace: [call.5000.35288540.4075] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4075), Button Mask(0x68bf01a6) 12:54:01:305 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][agent.5000.425]:eAgentStateEvent(eTalking),Msk(0) 12:54:01:305 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288540.4075]:eCallDataUpdateEvent,Msk(683f0001) 12:54:01:306 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288540.4075]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:54:01:306 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288540.4075]:eCallEstablishedEvent,Msk(68bf01a6) 12:54:01:325 CTIOS1-ctios Trace: ->RCV[bancomer17-3340-3424 a=425][call.5000.35288540.4075]:eSetCallDataRequest 12:54:01:331 CTIOS1-ctios Trace: >>CG:[call.5000.35288540]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288540 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288540 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6865765203 NewConnDevID:6865765203 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288540 ecc:(...)) 12:54:01:332 CTIOS1-ctios Trace: >>CG:[call.5000.35288540.4075]:eSetCallDataConf(UniqObjID:call.5000.35288540.4075 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3340-3424) 12:54:01:332 CTIOS1-ctios Trace: <-SND[bancomer17-3340-3424][call.5000.35288540.4075]:eCallDataUpdateEvent,Msk(68bf01a6) 12:54:01:339 CTIOS1-ctios Trace: [call.5000.35288540] Found CallConnection(4075.0) for device 4075. 12:54:01:340 CTIOS1-ctios Trace: [call.5000.35288540] Found CallConnection(4075.0) for device 4075. 12:54:06:184 CTIOS1-ctios Trace: [call.5000.35288455] Found CallConnection(2003.0) for device 2003. 12:54:06:185 CTIOS1-ctios Trace: [call.5000.35288455] Found CallConnection(2003.0) for device 2003. 12:54:06:201 CTIOS1-ctios Trace: >>CG:[call.5000.35288455]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288455 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2003 RelDevID:2003 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288455) 12:54:06:201 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:54:06:201 CTIOS1-ctios Trace: [call.5000.35288392.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf000a) 12:54:06:201 CTIOS1-ctios Trace: >>CG:[call.5000.35288455]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288455 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:93810 RelDevID:93810 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288455) 12:54:06:202 CTIOS1-ctios Trace: [call.5000.35288392.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf000a) 12:54:06:202 CTIOS1-ctios Trace: >>CG:[call.5000.35288455]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288455 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2003 MsgID:eCallClearedEvent DvrKey:call.5000.35288455) 12:54:06:202 CTIOS1-ctios Trace: >>CG:[call.5000.35288455]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288455 ConnDevIDTyp:0 ConnDevID:2003 MsgID:eCallEndEvent DvrKey:call.5000.35288455) 12:54:06:202 CTIOS1-ctios Trace: [call.5000.35288392.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf000a) 12:54:06:202 CTIOS1-ctios Trace: Removed CallConnection(2003.0). 12:54:06:202 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288455 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:54:06:202 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:0) 12:54:06:202 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:54:09:216 CTIOS1-ctios Trace: >>CG:[call.5000.35288231]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288231 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288231 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5556210000 NewConnDevID:5556210000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288231 ecc:(...)) 12:54:14:285 CTIOS1-ctios Trace: >>CG:[call.5000.35288231]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288231 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288231 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:5556210000 NewConnDevID:5556210000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288231 ecc:(...)) 12:54:14:336 CTIOS1-ctios Trace: [call.5000.35288231] Found CallConnection(2099.0) for device 2099. 12:54:14:337 CTIOS1-ctios Trace: [call.5000.35288231] Found CallConnection(2099.0) for device 2099. 12:54:14:340 CTIOS1-ctios Trace: >>CG:[call.5000.2130706800]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706800 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:5556210000 DNIS:3000 CallrEntrDig:3000 ConnDevID:2099 RCallKeyDay:151064 RCallKeyCID:1417 MsgID:eCallBeginEvent DvrKey:call.5000.2130706800 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519669)) ICMEntUniqID:icm.151064.1417 RCallKeySeq#:3) 12:54:14:340 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706800 12:54:14:340 CTIOS1-ctios Trace: >>CG:[call.5000.35288231]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288231 NumParties:1 SecDevIDTyp:0 SecCID:2130706800 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:5556210000 SecDevID:2099 TfrgDevID:2099 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35288231ConnectedParty[1]:(ConnPtyCID:35288231 ConnPtyDevIDTyp:1 ConnPtyDevID:5556210000)) 12:54:14:340 CTIOS1-ctios Trace: [call.5000.35288231] Found CallConnection(2099.0). 12:54:14:341 CTIOS1-ctios Trace: >>CG:[call.5000.2130706800]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288231 NumParties:1 SecDevIDTyp:0 SecCID:2130706800 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:5556210000 SecDevID:2099 TfrgDevID:2099 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706800ConnectedParty[1]:(ConnPtyCID:35288231 ConnPtyDevIDTyp:1 ConnPtyDevID:5556210000)) 12:54:14:341 CTIOS1-ctios Trace: [call.5000.2130706800]::FindTransferCommonDeviceID Calls [call.5000.35288231] and [call.5000.2130706800] do not appear to have a common Device. Tranferring Device [2099] is set as common device 12:54:14:341 CTIOS1-ctios Trace: [call.5000.35288231] Found CallConnection(2099.0). 12:54:14:341 CTIOS1-ctios Trace: [call.5000.35288231] Found CallConnection(2099.0). 12:54:14:341 CTIOS1-ctios Trace: Removed CallConnection(2099.0). 12:54:14:341 CTIOS1-ctios Trace: Added CallConnection(5556210000.1). 12:54:14:341 CTIOS1-ctios Trace: [call.5000.2130706800] Moved CallConnection[5556210000.1] from [call.5000.35288231] to [call.5000.2130706800]. 12:54:14:342 CTIOS1-ctios Trace: >>CG:[call.5000.2130706800]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706800 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706800 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2099 NewConnDevID:5556210000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706800) 12:54:14:342 CTIOS1-ctios Trace: >>CG:[call.5000.2130706800]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706800 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:5556210000 RelDevID:5556210000 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706800) 12:54:14:342 CTIOS1-ctios Trace: >>CG:[call.5000.2130706800]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706800 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2099 MsgID:eCallClearedEvent DvrKey:call.5000.2130706800) 12:54:14:342 CTIOS1-ctios Trace: >>CG:[call.5000.2130706800]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706800 ConnDevIDTyp:1 ConnDevID:5556210000 MsgID:eCallEndEvent DvrKey:call.5000.2130706800) 12:54:14:342 CTIOS1-ctios Trace: Removed CallConnection(5556210000.1). 12:54:14:342 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706800 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:54:14:343 CTIOS1-ctios Trace: >>CG:[call.5000.35288231]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288231 ConnDevIDTyp:1 ConnDevID:5556210000 MsgID:eCallEndEvent DvrKey:call.5000.35288231) 12:54:14:343 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288231 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:54:14:343 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:0) 12:54:14:343 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:54:15:683 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4054 ANI:3929224531 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1464 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1464 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1864) 12:54:15:683 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][]:eAgentPrecallEvent 12:54:15:686 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:54:15:686 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:54:15:686 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eReserved),Msk(0) 12:54:15:799 CTIOS1-ctios Trace: >>CG:[call.5000.35288543]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288543 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3929224531 DNIS:4054 Dialed#:3021 ConnDevID:3929224531 RCallKeyDay:151064 RCallKeyCID:1464 MsgID:eCallBeginEvent DvrKey:call.5000.35288543 ecc:(...) ICMEntUniqID:icm.151064.1464 RCallKeySeq#:2) 12:54:15:799 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288543 12:54:15:800 CTIOS1-ctios Trace: >>CG:[call.5000.35288543]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288543 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3929224531 AlrtgDevID:(null) CallngDevID:3929224531 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288543 Trnk#:0 TrnkGrp#:0) 12:54:15:800 CTIOS1-ctios Trace: [call.5000.35288543]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3929224531. 12:54:15:800 CTIOS1-ctios Trace: CallConnection(3929224531.1) created AgentObject (Device) for DeviceID(3929224531). 12:54:15:800 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:54:15:800 CTIOS1-ctios Trace: Added CallConnection(3929224531.1). 12:54:15:800 CTIOS1-ctios Trace: [call.5000.35288543]::CreateCallConnection(): CallConnection(3929224531.1) created successfully. 12:54:15:801 CTIOS1-ctios Trace: >>CG:[call.5000.35288543]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288543 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3929224531 AlrtgDevID:4054 CallngDevID:3929224531 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288543 Trnk#:0 TrnkGrp#:0) 12:54:15:801 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(3929224531.1) for device 3929224531. 12:54:15:801 CTIOS1-ctios Trace: [call.5000.35288543]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4054. 12:54:15:801 CTIOS1-ctios Trace: [call.5000.35288543] CallConnection(3929224531.1) found DeviceID(4054) AgentID(418). 12:54:15:801 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:54:15:801 CTIOS1-ctios Trace: Added CallConnection(3929224531.1). 12:54:15:801 CTIOS1-ctios Trace: [call.5000.35288543]::CreateCallConnection(): CallConnection(3929224531.1) created successfully. 12:54:15:801 CTIOS1-ctios Trace: [call.5000.35288543.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683f0001) 12:54:15:801 CTIOS1-ctios Trace: [call.5000.35288543.4054] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:54:15:801 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eCallBeginEvent 12:54:15:802 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eButtonEnablementMaskChange,Msk(683f0001) 12:54:15:802 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:54:15:878 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:54:15:878 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:54:15:878 CTIOS1-ctios Trace: >>CG:[call.5000.35288543]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288543 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288543 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3929224531 NewConnDevID:3929224531 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288543 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520455))) 12:54:15:879 CTIOS1-ctios Trace: >>CG:[call.5000.35288543]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288543 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4054 CallngDevID:3929224531 CalldDevID:4054 LstRedirDevID:(null) AnsDevID:4054 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288543 Trnk#:0 TrnkGrp#:0) 12:54:15:879 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(3929224531.1). 12:54:15:879 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(3929224531.1). 12:54:15:879 CTIOS1-ctios Trace: [call.5000.35288543.3929224531] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3929224531), Button Mask(0xbf01a6) 12:54:15:879 CTIOS1-ctios Trace: [call.5000.35288543.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf01a6) 12:54:15:880 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eTalking),Msk(0) 12:54:15:880 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eCallDataUpdateEvent,Msk(683f0001) 12:54:15:880 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:54:15:880 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eCallEstablishedEvent,Msk(68bf01a6) 12:54:15:892 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35288543.4054]:eSetCallDataRequest 12:54:15:898 CTIOS1-ctios Trace: >>CG:[call.5000.35288543]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288543 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288543 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3929224531 NewConnDevID:3929224531 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288543 ecc:(...)) 12:54:15:899 CTIOS1-ctios Trace: >>CG:[call.5000.35288543.4054]:eSetCallDataConf(UniqObjID:call.5000.35288543.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:54:15:899 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eCallDataUpdateEvent,Msk(68bf01a6) 12:54:15:911 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(4054.0) for device 4054. 12:54:15:912 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(4054.0) for device 4054. 12:54:22:795 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0) for device 4039. 12:54:22:796 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0) for device 4039. 12:54:22:808 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:54:22:808 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:54:22:808 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4039 HldgDevID:4039 MsgID:eCallHeldEvent DvrKey:call.5000.35288152) 12:54:22:808 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0). 12:54:22:808 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:54:22:808 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eHold),Msk(0) 12:54:22:809 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:54:22:809 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]: eCallHeldEvent,Msk(68bf000a) 12:54:26:005 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:54:26:005 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:54:26:006 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4039 RetrvDevID:4039 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288152) 12:54:26:006 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0). 12:54:26:006 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf01a6) 12:54:26:006 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eTalking),Msk(0) 12:54:26:006 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:54:26:006 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eCallRetrievedEvent,Msk(68bf01a6) 12:54:26:013 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0) for device 4039. 12:54:26:013 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0) for device 4039. 12:54:26:023 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35288152.4039]:eSetCallDataRequest 12:54:26:027 CTIOS1-ctios Trace: >>CG:[call.5000.35288152.4039]:eSetCallDataConf(UniqObjID:call.5000.35288152.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:54:37:424 CTIOS1-ctios Trace: [call.5000.35288427] Found CallConnection(2018.0) for device 2018. 12:54:37:427 CTIOS1-ctios Trace: [call.5000.35288427] Found CallConnection(2018.0) for device 2018. 12:54:37:427 CTIOS1-ctios Trace: >>CG:[call.5000.35288427]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288427 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288427) 12:54:37:427 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:54:37:427 CTIOS1-ctios Trace: [call.5000.35288223.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:54:37:427 CTIOS1-ctios Trace: >>CG:[call.5000.35288427]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288427 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:0445524410190 RelDevID:0445524410190 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288427) 12:54:37:427 CTIOS1-ctios Trace: >>CG:[call.5000.35288427]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288427 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2018 MsgID:eCallClearedEvent DvrKey:call.5000.35288427) 12:54:37:427 CTIOS1-ctios Trace: [call.5000.35288223.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:54:37:427 CTIOS1-ctios Trace: >>CG:[call.5000.35288427]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288427 ConnDevIDTyp:0 ConnDevID:2018 MsgID:eCallEndEvent DvrKey:call.5000.35288427) 12:54:37:427 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:54:37:427 CTIOS1-ctios Trace: [call.5000.35288223.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf000a) 12:54:37:427 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:54:37:427 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288427 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:54:37:427 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:54:41:569 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0) for device 4087. 12:54:41:569 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0) for device 4087. 12:54:41:603 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(4042.0) for device 4042. 12:54:41:604 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(4042.0) for device 4042. 12:54:41:617 CTIOS1-ctios Trace: >>CG:[call.5000.35288520]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288520 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4042 CallngDevID:4087 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:4042 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288520 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4087.4088.2) 12:54:41:617 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0). 12:54:41:617 CTIOS1-ctios Trace: [call.5000.35288520.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf01a6) 12:54:41:617 CTIOS1-ctios Trace: [call.5000.35288464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:54:41:617 CTIOS1-ctios Trace: [call.5000.35288464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:54:41:617 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:54:41:617 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:54:41:617 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:54:41:617 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eCallEstablishedEvent,Msk(28bf01a6) 12:54:41:619 CTIOS1-ctios Trace: >>CG:[call.5000.35288520]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288520 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4087.4088.2 HldgDevID:4087 MsgID:eCallHeldEvent DvrKey:call.5000.35288520 HldgDevIDFull:4087.4088.2) 12:54:41:619 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0). 12:54:41:619 CTIOS1-ctios Trace: [call.5000.35288520.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf000a) 12:54:41:619 CTIOS1-ctios Trace: [call.5000.35288464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:54:41:619 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:54:41:619 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:54:41:619 CTIOS1-ctios Trace: >>CG:[call.5000.35288464]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288464 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4087 RetrvDevID:4087 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288464) 12:54:41:620 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(4087.0). 12:54:41:620 CTIOS1-ctios Trace: [call.5000.35288464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf01a6) 12:54:41:620 CTIOS1-ctios Trace: [call.5000.35288520.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf000a) 12:54:41:620 CTIOS1-ctios Trace: [call.5000.35288520.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf000a) 12:54:41:620 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eButtonEnablementMaskChange,Msk(28bf000a) 12:54:41:620 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:54:41:620 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]: eCallHeldEvent,Msk(28bf000a) 12:54:41:620 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:54:41:620 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:54:41:621 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eButtonEnablementMaskChange,Msk(28bf000a) 12:54:41:621 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eButtonEnablementMaskChange,Msk(28bf000a) 12:54:41:621 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eCallRetrievedEvent,Msk(68bf01a6) 12:54:41:624 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(4087.0) for device 4087. 12:54:41:625 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(4087.0) for device 4087. 12:54:41:629 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35288520.4087]:eSetCallDataRequest 12:54:41:633 CTIOS1-ctios Trace: >>CG:[call.5000.35288520.4087]:eSetCallDataConf(UniqObjID:call.5000.35288520.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:54:41:652 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35288464.4087]:eSetCallDataRequest 12:54:41:656 CTIOS1-ctios Trace: >>CG:[call.5000.35288464.4087]:eSetCallDataConf(UniqObjID:call.5000.35288464.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:54:41:880 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(4042.0) for device 4042. 12:54:41:881 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(4042.0) for device 4042. 12:54:47:044 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:54:47:044 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:54:47:044 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288223 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2018 RetrvDevID:2018 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288223) 12:54:47:044 CTIOS1-ctios Trace: [call.5000.35288223] Found CallConnection(2018.0). 12:54:47:044 CTIOS1-ctios Trace: [call.5000.35288223.2018] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2018), Button Mask(0x20bf01a6) 12:54:47:054 CTIOS1-ctios Trace: [call.5000.35288223] Found CallConnection(2018.0) for device 2018. 12:54:47:060 CTIOS1-ctios Trace: [call.5000.35288223] Found CallConnection(2018.0) for device 2018. 12:54:55:747 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0) for device 4051. 12:54:55:748 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0) for device 4051. 12:54:55:787 CTIOS1-ctios Trace: [call.5000.35288529] Found CallConnection(4126.0) for device 4126. 12:54:55:788 CTIOS1-ctios Trace: [call.5000.35288529] Found CallConnection(4126.0) for device 4126. 12:54:55:804 CTIOS1-ctios Trace: >>CG:[call.5000.16788684]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:16788684 CallTyp:9 ConnDevIDTyp:0 NewConnCID:16788684 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4051 NewConnDevID:4051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.16788684 ecc:(...)) 12:54:55:804 CTIOS1-ctios Trace: >>CG:[call.5000.16788684]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788684 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4126 CallngDevID:4051 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:4126 MsgID:eCallEstablishedEvent DvrKey:call.5000.16788684 Trnk#:0 TrnkGrp#:0) 12:54:55:804 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0). 12:54:55:804 CTIOS1-ctios Trace: [call.5000.16788684.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:54:55:805 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:54:55:805 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:54:55:805 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:54:55:805 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:54:55:805 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eCallDataUpdateEvent,Msk(683c1840) 12:54:55:805 CTIOS1-ctios Trace: >>CG:[call.5000.16788684]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:16788684 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4051 HldgDevID:4051 MsgID:eCallHeldEvent DvrKey:call.5000.16788684) 12:54:55:805 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:54:55:805 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0). 12:54:55:805 CTIOS1-ctios Trace: [call.5000.16788684.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c0008) 12:54:55:805 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:54:55:805 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c0008) 12:54:55:805 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:54:55:805 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eCallEstablishedEvent,Msk(683c1840) 12:54:55:805 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eHold),Msk(0) 12:54:55:805 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eButtonEnablementMaskChange,Msk(683c0008) 12:54:55:805 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(683c0008) 12:54:55:805 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]: eCallHeldEvent,Msk(683c0008) 12:54:55:805 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:54:55:805 CTIOS1-ctios Trace: >>CG:[call.5000.35288480]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288480 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4051 RetrvDevID:4051 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288480) 12:54:55:805 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:54:55:805 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0). 12:54:55:805 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1800) 12:54:55:805 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:54:55:805 CTIOS1-ctios Trace: [call.5000.16788684.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1800) 12:54:55:805 CTIOS1-ctios Trace: [call.5000.16788684.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1800) 12:54:55:805 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(683c1800) 12:54:55:806 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eButtonEnablementMaskChange,Msk(683c1800) 12:54:55:806 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eButtonEnablementMaskChange,Msk(683c1800) 12:54:55:806 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eCallRetrievedEvent,Msk(683c1800) 12:54:55:813 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0) for device 4051. 12:54:55:813 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0) for device 4051. 12:54:55:837 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.16788684.4051]:eSetCallDataRequest 12:54:55:842 CTIOS1-ctios Trace: >>CG:[call.5000.16788684.4051]:eSetCallDataConf(UniqObjID:call.5000.16788684.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:54:55:868 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35288480.4051]:eSetCallDataRequest 12:54:55:873 CTIOS1-ctios Trace: >>CG:[call.5000.35288480.4051]:eSetCallDataConf(UniqObjID:call.5000.35288480.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:54:56:085 CTIOS1-ctios Trace: [call.5000.35288529] Found CallConnection(4126.0) for device 4126. 12:54:56:085 CTIOS1-ctios Trace: [call.5000.35288529] Found CallConnection(4126.0) for device 4126. 12:54:59:018 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(4087.0) for device 4087. 12:54:59:019 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(4087.0) for device 4087. 12:54:59:030 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:54:59:030 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:54:59:031 CTIOS1-ctios Trace: >>CG:[call.5000.35288464]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288464 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4087 HldgDevID:4087 MsgID:eCallHeldEvent DvrKey:call.5000.35288464) 12:54:59:031 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(4087.0). 12:54:59:031 CTIOS1-ctios Trace: [call.5000.35288464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:54:59:031 CTIOS1-ctios Trace: [call.5000.35288520.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf000a) 12:54:59:031 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eHold),Msk(0) 12:54:59:031 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:54:59:031 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eButtonEnablementMaskChange,Msk(28bf000a) 12:54:59:031 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]: eCallHeldEvent,Msk(68bf000a) 12:54:59:219 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(4042.0) for device 4042. 12:54:59:220 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(4042.0) for device 4042. 12:54:59:232 CTIOS1-ctios Trace: >>CG:[call.5000.35288520]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288520 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4087.4088.2 RetrvDevID:4087 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288520 RetrvDevIDFull:4087.4088.2) 12:54:59:232 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0). 12:54:59:232 CTIOS1-ctios Trace: [call.5000.35288520.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf01a6) 12:54:59:232 CTIOS1-ctios Trace: [call.5000.35288464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:54:59:232 CTIOS1-ctios Trace: [call.5000.35288464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:54:59:232 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:54:59:232 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:54:59:232 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:54:59:232 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eCallRetrievedEvent,Msk(28bf01a6) 12:54:59:250 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35288520.4087]:eSetCallDataRequest 12:54:59:255 CTIOS1-ctios Trace: >>CG:[call.5000.35288520.4087]:eSetCallDataConf(UniqObjID:call.5000.35288520.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:54:59:487 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0) for device 4087. 12:54:59:488 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0) for device 4087. 12:54:59:489 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(4042.0) for device 4042. 12:54:59:490 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(4042.0) for device 4042. 12:55:02:071 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:0) 12:55:02:072 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:02:072 CTIOS1-ctios Trace: >>CG:[call.5000.35288392]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288392 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2003 RetrvDevID:2003 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288392) 12:55:02:072 CTIOS1-ctios Trace: [call.5000.35288392] Found CallConnection(2003.0). 12:55:02:072 CTIOS1-ctios Trace: [call.5000.35288392.2003] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2003), Button Mask(0x20bf01a6) 12:55:02:073 CTIOS1-ctios Trace: [call.5000.35288392] Found CallConnection(2003.0) for device 2003. 12:55:02:081 CTIOS1-ctios Trace: [call.5000.35288392] Found CallConnection(2003.0) for device 2003. 12:55:03:998 CTIOS1-ctios Trace: [call.5000.35288389] Found CallConnection(2015.0) for device 2015. 12:55:04:001 CTIOS1-ctios Trace: [call.5000.35288389] Found CallConnection(2015.0) for device 2015. 12:55:04:001 CTIOS1-ctios Trace: >>CG:[call.5000.35288389]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288389 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2015 RelDevID:2015 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288389) 12:55:04:001 CTIOS1-ctios Trace: [agent.5000.220] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:04:001 CTIOS1-ctios Trace: >>CG:[call.5000.35288389]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288389 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:93810 RelDevID:93810 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288389) 12:55:04:002 CTIOS1-ctios Trace: >>CG:[call.5000.35288389]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288389 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2015 MsgID:eCallClearedEvent DvrKey:call.5000.35288389) 12:55:04:002 CTIOS1-ctios Trace: >>CG:[call.5000.35288389]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288389 ConnDevIDTyp:0 ConnDevID:2015 MsgID:eCallEndEvent DvrKey:call.5000.35288389) 12:55:04:002 CTIOS1-ctios Trace: Removed CallConnection(2015.0). 12:55:04:002 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288389 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:55:04:002 CTIOS1-ctios Trace: >>CG:[agent.5000.220]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5031 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2015 AGID:220 AGInstr:2015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.220 AGAvailStatus:0) 12:55:04:002 CTIOS1-ctios Trace: [agent.5000.220] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:55:19:907 CTIOS1-ctios Trace: [call.5000.35288474] Found CallConnection(4111.0) for device 4111. 12:55:19:908 CTIOS1-ctios Trace: [call.5000.35288474] Found CallConnection(4111.0) for device 4111. 12:55:19:939 CTIOS1-ctios Trace: >>CG:[call.5000.35288474]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288474 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4111 RelDevID:4111 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288474) 12:55:19:939 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:19:939 CTIOS1-ctios Trace: >>CG:[call.5000.35288474]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288474 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8180593427 RelDevID:8180593427 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288474) 12:55:19:940 CTIOS1-ctios Trace: >>CG:[call.5000.35288474]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288474 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8180593427 MsgID:eCallClearedEvent DvrKey:call.5000.35288474) 12:55:19:940 CTIOS1-ctios Trace: >>CG:[call.5000.35288474]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288474 ConnDevIDTyp:1 ConnDevID:8180593427 MsgID:eCallEndEvent DvrKey:call.5000.35288474) 12:55:19:940 CTIOS1-ctios Trace: Removed CallConnection(8180593427.1). 12:55:19:940 CTIOS1-ctios Trace: Removed CallConnection(4111.0). 12:55:19:940 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288474 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:55:19:940 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:1) 12:55:19:940 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:55:19:941 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288474.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:55:19:941 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288474.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:55:19:941 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288474.4111]:eCallClearedEvent,Msk(3c0000) 12:55:19:941 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288474.4111]:eCallEndEvent 12:55:19:941 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:55:20:148 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:1) 12:55:20:148 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:20:149 CTIOS1-ctios Trace: >>CG:[call.5000.35288559]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288559 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4111 MsgID:eCallBeginEvent DvrKey:call.5000.35288559 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520519))) 12:55:20:149 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288559 12:55:20:149 CTIOS1-ctios Trace: >>CG:[call.5000.35288559]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288559 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4111 CallngDevID:4111 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288559) 12:55:20:149 CTIOS1-ctios Trace: [call.5000.35288559] CallConnection(4111.0) found DeviceID(4111) AgentID(437). 12:55:20:149 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:55:20:149 CTIOS1-ctios Trace: Added CallConnection(4111.0). 12:55:20:149 CTIOS1-ctios Trace: [call.5000.35288559]::CreateCallConnection(): CallConnection(4111.0) created successfully. 12:55:20:149 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:55:20:149 CTIOS1-ctios Trace: [call.5000.35288559.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf0002) 12:55:20:149 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:55:20:150 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:20:150 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:55:20:150 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288559.4111]:eButtonEnablementMaskChange,Msk(68bf0002) 12:55:20:150 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288559.4111]:eCallBeginEvent,Msk(68bf0002) 12:55:20:150 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288559.4111]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:55:20:150 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:55:20:452 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4111 ANI:7773165767 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1465 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1465 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1866) 12:55:20:452 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][]:eAgentPrecallEvent 12:55:20:875 CTIOS1-ctios Trace: ->RCV[bancomer17-3568-3752 a=415][agent.5000.415]:eSetAgentStateRequest(eAvailable) 12:55:20:879 CTIOS1-ctios Trace: >>CG:[agent.5000.415]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4045 AGID:415 AGInstr:4045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.415 AGAvailStatus:1) 12:55:20:879 CTIOS1-ctios Trace: [agent.5000.415] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:55:20:879 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][agent.5000.415]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:55:20:880 CTIOS1-ctios Trace: >>CG:[agent.5000.415]:eSetAgentStateConf(UniqObjID:agent.5000.415 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-3568-3752) 12:55:20:880 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][agent.5000.415]:eSetAgentStateConf 12:55:21:458 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4045 ANI:2222401119 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1466 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1466 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1867) 12:55:21:458 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][]:eAgentPrecallEvent 12:55:21:461 CTIOS1-ctios Trace: >>CG:[agent.5000.415]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5187 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4045 AGID:415 AGInstr:4045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.415 AGAvailStatus:0) 12:55:21:461 CTIOS1-ctios Trace: [agent.5000.415] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:21:462 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][agent.5000.415]:eAgentStateEvent(eReserved),Msk(0) 12:55:21:586 CTIOS1-ctios Trace: >>CG:[call.5000.35288561]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288561 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2222401119 DNIS:4045 Dialed#:3021 ConnDevID:2222401119 RCallKeyDay:151064 RCallKeyCID:1466 MsgID:eCallBeginEvent DvrKey:call.5000.35288561 ecc:(...) ICMEntUniqID:icm.151064.1466 RCallKeySeq#:2) 12:55:21:586 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288561 12:55:21:586 CTIOS1-ctios Trace: >>CG:[call.5000.35288561]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288561 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2222401119 AlrtgDevID:(null) CallngDevID:2222401119 CalldDevID:4045 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288561 Trnk#:0 TrnkGrp#:0) 12:55:21:586 CTIOS1-ctios Trace: [call.5000.35288561]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2222401119. 12:55:21:586 CTIOS1-ctios Trace: CallConnection(2222401119.1) created AgentObject (Device) for DeviceID(2222401119). 12:55:21:586 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:55:21:586 CTIOS1-ctios Trace: Added CallConnection(2222401119.1). 12:55:21:586 CTIOS1-ctios Trace: [call.5000.35288561]::CreateCallConnection(): CallConnection(2222401119.1) created successfully. 12:55:21:587 CTIOS1-ctios Trace: >>CG:[call.5000.35288561]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288561 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2222401119 AlrtgDevID:4045 CallngDevID:2222401119 CalldDevID:4045 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288561 Trnk#:0 TrnkGrp#:0) 12:55:21:587 CTIOS1-ctios Trace: [call.5000.35288561] Found CallConnection(2222401119.1) for device 2222401119. 12:55:21:587 CTIOS1-ctios Trace: [call.5000.35288561]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4045. 12:55:21:587 CTIOS1-ctios Trace: [call.5000.35288561] CallConnection(2222401119.1) found DeviceID(4045) AgentID(415). 12:55:21:587 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:55:21:587 CTIOS1-ctios Trace: Added CallConnection(2222401119.1). 12:55:21:587 CTIOS1-ctios Trace: [call.5000.35288561]::CreateCallConnection(): CallConnection(2222401119.1) created successfully. 12:55:21:587 CTIOS1-ctios Trace: [call.5000.35288561.4045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4045), Button Mask(0x683f0001) 12:55:21:587 CTIOS1-ctios Trace: [call.5000.35288561.4045] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:55:21:587 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][call.5000.35288561.4045]:eCallBeginEvent 12:55:21:587 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][call.5000.35288561.4045]:eButtonEnablementMaskChange,Msk(683f0001) 12:55:21:587 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][call.5000.35288561.4045]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:55:21:665 CTIOS1-ctios Trace: >>CG:[agent.5000.415]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5187 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4045 AGID:415 AGInstr:4045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.415 AGAvailStatus:0) 12:55:21:665 CTIOS1-ctios Trace: [agent.5000.415] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:21:665 CTIOS1-ctios Trace: >>CG:[call.5000.35288561]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288561 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288561 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2222401119 NewConnDevID:2222401119 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288561 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520521))) 12:55:21:666 CTIOS1-ctios Trace: >>CG:[call.5000.35288561]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288561 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4045 CallngDevID:2222401119 CalldDevID:4045 LstRedirDevID:(null) AnsDevID:4045 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288561 Trnk#:0 TrnkGrp#:0) 12:55:21:666 CTIOS1-ctios Trace: [call.5000.35288561] Found CallConnection(2222401119.1). 12:55:21:666 CTIOS1-ctios Trace: [call.5000.35288561] Found CallConnection(2222401119.1). 12:55:21:666 CTIOS1-ctios Trace: [call.5000.35288561.2222401119] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2222401119), Button Mask(0xbf01a6) 12:55:21:666 CTIOS1-ctios Trace: [call.5000.35288561.4045] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4045), Button Mask(0x68bf01a6) 12:55:21:666 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][agent.5000.415]:eAgentStateEvent(eTalking),Msk(0) 12:55:21:666 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][call.5000.35288561.4045]:eCallDataUpdateEvent,Msk(683f0001) 12:55:21:667 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][call.5000.35288561.4045]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:55:21:667 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][call.5000.35288561.4045]:eCallEstablishedEvent,Msk(68bf01a6) 12:55:21:700 CTIOS1-ctios Trace: [call.5000.35288561] Found CallConnection(4045.0) for device 4045. 12:55:21:701 CTIOS1-ctios Trace: [call.5000.35288561] Found CallConnection(4045.0) for device 4045. 12:55:21:758 CTIOS1-ctios Trace: ->RCV[bancomer17-3568-3752 a=415][call.5000.35288561.4045]:eSetCallDataRequest 12:55:21:764 CTIOS1-ctios Trace: >>CG:[call.5000.35288561]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288561 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288561 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2222401119 NewConnDevID:2222401119 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288561 ecc:(...)) 12:55:21:764 CTIOS1-ctios Trace: >>CG:[call.5000.35288561.4045]:eSetCallDataConf(UniqObjID:call.5000.35288561.4045 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3568-3752) 12:55:21:764 CTIOS1-ctios Trace: <-SND[bancomer17-3568-3752][call.5000.35288561.4045]:eCallDataUpdateEvent,Msk(68bf01a6) 12:55:22:066 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:1) 12:55:22:066 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:55:22:066 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x10bf01b6) 12:55:22:456 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4009 ANI:3787814048 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1467 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1467 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1868) 12:55:22:459 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:55:22:459 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:22:578 CTIOS1-ctios Trace: >>CG:[call.5000.35288565]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288565 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3787814048 DNIS:4009 Dialed#:3021 ConnDevID:3787814048 RCallKeyDay:151064 RCallKeyCID:1467 MsgID:eCallBeginEvent DvrKey:call.5000.35288565 ecc:(...) ICMEntUniqID:icm.151064.1467 RCallKeySeq#:2) 12:55:22:578 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288565 12:55:22:578 CTIOS1-ctios Trace: >>CG:[call.5000.35288565]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288565 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3787814048 AlrtgDevID:(null) CallngDevID:3787814048 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288565 Trnk#:0 TrnkGrp#:0) 12:55:22:578 CTIOS1-ctios Trace: [call.5000.35288565]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3787814048. 12:55:22:578 CTIOS1-ctios Trace: CallConnection(3787814048.1) created AgentObject (Device) for DeviceID(3787814048). 12:55:22:578 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:55:22:578 CTIOS1-ctios Trace: Added CallConnection(3787814048.1). 12:55:22:578 CTIOS1-ctios Trace: [call.5000.35288565]::CreateCallConnection(): CallConnection(3787814048.1) created successfully. 12:55:22:578 CTIOS1-ctios Trace: >>CG:[call.5000.35288565]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288565 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3787814048 AlrtgDevID:4009 CallngDevID:3787814048 CalldDevID:4009 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288565 Trnk#:0 TrnkGrp#:0) 12:55:22:579 CTIOS1-ctios Trace: [call.5000.35288565] Found CallConnection(3787814048.1) for device 3787814048. 12:55:22:579 CTIOS1-ctios Trace: [call.5000.35288565]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4009. 12:55:22:579 CTIOS1-ctios Trace: [call.5000.35288565] CallConnection(3787814048.1) found DeviceID(4009) AgentID(403). 12:55:22:579 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:55:22:579 CTIOS1-ctios Trace: Added CallConnection(3787814048.1). 12:55:22:579 CTIOS1-ctios Trace: [call.5000.35288565]::CreateCallConnection(): CallConnection(3787814048.1) created successfully. 12:55:22:579 CTIOS1-ctios Trace: [call.5000.35288565.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x203f0001) 12:55:22:579 CTIOS1-ctios Trace: [call.5000.35288565.4009] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:55:22:579 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:55:22:749 CTIOS1-ctios Trace: >>CG:[call.5000.35288559]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288559 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4111 RelDevID:4111 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288559) 12:55:22:749 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:22:749 CTIOS1-ctios Trace: >>CG:[call.5000.35288559]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288559 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4111 MsgID:eCallClearedEvent DvrKey:call.5000.35288559) 12:55:22:749 CTIOS1-ctios Trace: >>CG:[call.5000.35288559]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288559 ConnDevIDTyp:0 ConnDevID:4111 MsgID:eCallEndEvent DvrKey:call.5000.35288559) 12:55:22:749 CTIOS1-ctios Trace: Removed CallConnection(4111.0). 12:55:22:749 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288559 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:55:22:750 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:1) 12:55:22:750 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:55:22:750 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288559.4111]:eCallConnectionClearedEvent,Msk(3c0000) 12:55:22:750 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288559.4111]:eCallClearedEvent,Msk(3c0000) 12:55:22:750 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288559.4111]:eCallEndEvent 12:55:22:750 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:55:22:996 CTIOS1-ctios Trace: [call.5000.35288502] Found CallConnection(4057.0) for device 4057. 12:55:22:997 CTIOS1-ctios Trace: [call.5000.35288502] Found CallConnection(4057.0) for device 4057. 12:55:23:005 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:55:23:005 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:23:005 CTIOS1-ctios Trace: >>CG:[call.5000.35288502]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288502 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4057 HldgDevID:4057 MsgID:eCallHeldEvent DvrKey:call.5000.35288502) 12:55:23:005 CTIOS1-ctios Trace: [call.5000.35288502] Found CallConnection(4057.0). 12:55:23:006 CTIOS1-ctios Trace: [call.5000.35288502.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:55:23:603 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4021.0) for device 4021. 12:55:23:604 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4021.0) for device 4021. 12:55:23:648 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:55:23:649 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:23:649 CTIOS1-ctios Trace: >>CG:[call.5000.35288532]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288532 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4021 HldgDevID:4021 MsgID:eCallHeldEvent DvrKey:call.5000.35288532) 12:55:23:649 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4021.0). 12:55:23:649 CTIOS1-ctios Trace: [call.5000.35288532.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:55:23:650 CTIOS1-ctios Trace: >>CG:[call.5000.2130706801]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706801 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4021 RCallKeyDay:151064 RCallKeyCID:1461 MsgID:eCallBeginEvent DvrKey:call.5000.2130706801 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520416)) ICMEntUniqID:icm.151064.1461 RCallKeySeq#:3) 12:55:23:650 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706801 12:55:23:650 CTIOS1-ctios Trace: >>CG:[call.5000.2130706801]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706801 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4021 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706801 COCConnCID:35288532 COCCallConnDevIDTyp:0 COCCallConnDevID:4021) 12:55:23:650 CTIOS1-ctios Trace: [call.5000.2130706801] CallConnection(4021.0) found DeviceID(4021) AgentID(407). 12:55:23:650 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:55:23:650 CTIOS1-ctios Trace: Added CallConnection(4021.0). 12:55:23:650 CTIOS1-ctios Trace: [call.5000.2130706801]::CreateCallConnection(): CallConnection(4021.0) created successfully. 12:55:23:650 CTIOS1-ctios Trace: [call.5000.2130706801.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1000) 12:55:23:650 CTIOS1-ctios Trace: [call.5000.35288532.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1000) 12:55:23:652 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:55:23:652 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:23:652 CTIOS1-ctios Trace: >>CG:[call.5000.2130706801]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706801 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706801 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4022 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706801 ecc:(...)) 12:55:23:652 CTIOS1-ctios Trace: >>CG:[call.5000.2130706801]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706801 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4021 CalldDevID:4021 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706801 CalldDevIDFull:4021.4022.2) 12:55:23:652 CTIOS1-ctios Trace: [call.5000.2130706801] Found CallConnection(4021.0) for device 4021. 12:55:23:652 CTIOS1-ctios Trace: >>CG:[call.5000.2130706801]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706801 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706801 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:4659510079 DNIS:4022 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706801 ecc:(...)) 12:55:23:652 CTIOS1-ctios Trace: >>CG:[call.5000.2130706801]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706801 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4021 AlrtgDevID:(null) CallngDevID:4021 CalldDevID:4021 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706801 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:4021.4022.2) 12:55:23:652 CTIOS1-ctios Trace: [call.5000.2130706801] Found CallConnection(4021.0) for device 4021. 12:55:23:652 CTIOS1-ctios Trace: [call.5000.35288532.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c1000) 12:55:23:653 CTIOS1-ctios Trace: >>CG:[call.5000.2130706801]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706801 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4021 AlrtgDevID:4021 CallngDevID:4021 CalldDevID:4021 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706801 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:4021.4022.2 CalldDevIDFull:4021.4022.2) 12:55:23:653 CTIOS1-ctios Trace: [call.5000.2130706801] Found CallConnection(4021.0) for device 4021. 12:55:23:653 CTIOS1-ctios Trace: [call.5000.2130706801.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c0001) 12:55:23:653 CTIOS1-ctios Trace: [call.5000.35288532.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203c0008) 12:55:23:653 CTIOS1-ctios Trace: >>CG:[call.5000.35288532]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288532 NumParties:1 SecDevIDTyp:0 SecCID:2130706801 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:4659510079 SecDevID:4021 TfrgDevID:4021 TfrdDevID:4021 MsgID:eCallTransferredEvent DvrKey:call.5000.35288532 TfrdDevIDFull:4021.4022.2ConnectedParty[1]:(ConnPtyCID:35288532 ConnPtyDevIDTyp:1 ConnPtyDevID:4659510079)) 12:55:23:653 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4021.0). 12:55:23:653 CTIOS1-ctios Trace: [call.5000.35288532.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:55:23:653 CTIOS1-ctios Trace: [call.5000.2130706801.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:55:23:653 CTIOS1-ctios Trace: >>CG:[call.5000.2130706801]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288532 NumParties:1 SecDevIDTyp:0 SecCID:2130706801 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:4659510079 SecDevID:4021 TfrgDevID:4021 TfrdDevID:4021 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706801 TfrdDevIDFull:4021.4022.2ConnectedParty[1]:(ConnPtyCID:35288532 ConnPtyDevIDTyp:1 ConnPtyDevID:4659510079)) 12:55:23:653 CTIOS1-ctios Trace: [call.5000.2130706801]::FindTransferCommonDeviceID Found Transferring Device [4021] on both [call.5000.35288532] and [call.5000.2130706801]. 12:55:23:653 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4021.0). 12:55:23:653 CTIOS1-ctios Trace: [call.5000.2130706801] Found CallConnection(4021.0). 12:55:23:653 CTIOS1-ctios Trace: [call.5000.35288532.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:55:23:653 CTIOS1-ctios Trace: [call.5000.2130706801.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:55:23:653 CTIOS1-ctios Trace: [call.5000.2130706801.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:55:23:653 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4021.0). 12:55:23:653 CTIOS1-ctios Trace: Removed CallConnection(4021.0). 12:55:23:653 CTIOS1-ctios Trace: Added CallConnection(4659510079.1). 12:55:23:653 CTIOS1-ctios Trace: [call.5000.2130706801] Moved CallConnection[4659510079.1] from [call.5000.35288532] to [call.5000.2130706801]. 12:55:23:653 CTIOS1-ctios Trace: [call.5000.2130706801.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:55:23:654 CTIOS1-ctios Trace: >>CG:[call.5000.35288532]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288532 ConnDevIDTyp:1 ConnDevID:4659510079 MsgID:eCallEndEvent DvrKey:call.5000.35288532) 12:55:23:654 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288532 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:55:23:654 CTIOS1-ctios Trace: >>CG:[call.5000.2130706801]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706801 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288532 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4021 NewConnDevID:4021 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706801) 12:55:23:654 CTIOS1-ctios Trace: >>CG:[call.5000.35288532]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288532 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288532 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4021 NewConnDevID:4659510079 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288532) 12:55:23:655 CTIOS1-ctios Trace: >>CG:[call.5000.35288532]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288532 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288532 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:4021 ConnDevID:4659510079 NewConnDevID:4659510079 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288532 ecc:(...)) 12:55:23:655 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:1) 12:55:23:655 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:55:23:655 CTIOS1-ctios Trace: [call.5000.35288532.4021] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:55:24:679 CTIOS1-ctios Trace: >>CG:[call.5000.35288566]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288566 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:4057 Dialed#:3022 ConnDevID:4057.4058.2 MsgID:eCallBeginEvent DvrKey:call.5000.35288566 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520524))) 12:55:24:679 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288566 12:55:24:680 CTIOS1-ctios Trace: >>CG:[call.5000.35288566]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288566 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4057.4058.2 CallngDevID:4057 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288566 CallngDevIDFull:4057.4058.2) 12:55:24:680 CTIOS1-ctios Trace: [call.5000.35288566] CallConnection(4057.4058.2.0) found DeviceID(4057) AgentID(419). 12:55:24:680 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:55:24:680 CTIOS1-ctios Trace: Added CallConnection(4057.4058.2.0). 12:55:24:680 CTIOS1-ctios Trace: [call.5000.35288566]::CreateCallConnection(): CallConnection(4057.4058.2.0) created successfully. 12:55:24:719 CTIOS1-ctios Trace: [call.5000.35288566] Found CallConnection(4057.4058.2.0) for device 4057. 12:55:24:719 CTIOS1-ctios Trace: [call.5000.35288566] Found CallConnection(4057.4058.2.0) for device 4057. 12:55:24:721 CTIOS1-ctios Trace: >>CG:[call.5000.35288566]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288566 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288566 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4057.4058.2 NewConnDevID:4057.4058.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288566) 12:55:24:721 CTIOS1-ctios Trace: >>CG:[call.5000.35288566]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288566 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:11 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288566 Trnk#:0 TrnkGrp#:0) 12:55:24:721 CTIOS1-ctios Trace: >>CG:[call.5000.35288566]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288566 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4057 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288566 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4057.4058.2) 12:55:24:721 CTIOS1-ctios Trace: [call.5000.35288566] Found CallConnection(4057.4058.2.0). 12:55:24:721 CTIOS1-ctios Trace: [call.5000.35288566.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:55:24:721 CTIOS1-ctios Trace: [call.5000.35288502.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:55:24:721 CTIOS1-ctios Trace: [call.5000.35288502.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:55:24:755 CTIOS1-ctios Trace: >>CG:[call.5000.35288566]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288566 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288566 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4057.4058.2 NewConnDevID:4057.4058.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288566) 12:55:25:814 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0) for device 4051. 12:55:25:815 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0) for device 4051. 12:55:25:825 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:55:25:825 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:25:826 CTIOS1-ctios Trace: >>CG:[call.5000.35288480]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288480 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4051 HldgDevID:4051 MsgID:eCallHeldEvent DvrKey:call.5000.35288480) 12:55:25:826 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0). 12:55:25:826 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c0008) 12:55:25:826 CTIOS1-ctios Trace: [call.5000.16788684.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c0008) 12:55:25:826 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eHold),Msk(0) 12:55:25:826 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(683c0008) 12:55:25:826 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eButtonEnablementMaskChange,Msk(683c0008) 12:55:25:826 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]: eCallHeldEvent,Msk(683c0008) 12:55:26:023 CTIOS1-ctios Trace: [call.5000.35288529] Found CallConnection(4126.0) for device 4126. 12:55:26:024 CTIOS1-ctios Trace: [call.5000.35288529] Found CallConnection(4126.0) for device 4126. 12:55:26:038 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:55:26:038 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:26:038 CTIOS1-ctios Trace: >>CG:[call.5000.16788684]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788684 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4051 RetrvDevID:4051 MsgID:eCallRetrievedEvent DvrKey:call.5000.16788684) 12:55:26:039 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0). 12:55:26:039 CTIOS1-ctios Trace: [call.5000.16788684.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:55:26:039 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:55:26:039 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683c1840) 12:55:26:039 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:55:26:039 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:55:26:039 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:55:26:039 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(683c1840) 12:55:26:039 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eCallRetrievedEvent,Msk(683c1840) 12:55:26:069 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.16788684.4051]:eSetCallDataRequest 12:55:26:074 CTIOS1-ctios Trace: >>CG:[call.5000.16788684.4051]:eSetCallDataConf(UniqObjID:call.5000.16788684.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:55:26:111 CTIOS1-ctios Trace: >>CG:[call.5000.35288532]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288532 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288532 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4659510079 NewConnDevID:4659510079 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288532 ecc:(...)) 12:55:26:112 CTIOS1-ctios Trace: >>CG:[call.5000.35288532]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288532 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4021.4022.2 CallngDevID:4659510079 CalldDevID:4021 LstRedirDevID:(null) AnsDevID:4021 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288532 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:4021.4022.2) 12:55:26:112 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4659510079.1). 12:55:26:112 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4021.0). 12:55:26:112 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:55:26:112 CTIOS1-ctios Trace: [call.5000.35288532.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:55:26:112 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:55:26:112 CTIOS1-ctios Trace: [call.5000.35288532.4659510079] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4659510079), Button Mask(0xbf01a6) 12:55:26:119 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4021.4022.2.0) for device 4021. 12:55:26:120 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4021.4022.2.0) for device 4021. 12:55:26:281 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0) for device 4051. 12:55:26:282 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0) for device 4051. 12:55:26:284 CTIOS1-ctios Trace: [call.5000.35288529] Found CallConnection(4126.0) for device 4126. 12:55:26:285 CTIOS1-ctios Trace: [call.5000.35288529] Found CallConnection(4126.0) for device 4126. 12:55:27:715 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35288152.4039]:eSingleStepTransferRequest 12:55:27:730 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0) for device 4039. 12:55:27:730 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0) for device 4039. 12:55:27:797 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:55:27:798 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:27:798 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4039 HldgDevID:4039 MsgID:eCallHeldEvent DvrKey:call.5000.35288152) 12:55:27:798 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0). 12:55:27:798 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683c0008) 12:55:27:798 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eHold),Msk(0) 12:55:27:799 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(683c0008) 12:55:27:799 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]: eCallHeldEvent,Msk(683c0008) 12:55:27:801 CTIOS1-ctios Trace: >>CG:[call.5000.2130706802]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706802 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4039 RCallKeyDay:151064 RCallKeyCID:1403 MsgID:eCallBeginEvent DvrKey:call.5000.2130706802 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519534)) ICMEntUniqID:icm.151064.1403 RCallKeySeq#:3) 12:55:27:801 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706802 12:55:27:801 CTIOS1-ctios Trace: >>CG:[call.5000.2130706802]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706802 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4039 CallngDevID:4039 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706802 COCConnCID:35288152 COCCallConnDevIDTyp:0 COCCallConnDevID:4039) 12:55:27:801 CTIOS1-ctios Trace: [call.5000.2130706802] CallConnection(4039.0) found DeviceID(4039) AgentID(413). 12:55:27:801 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:55:27:801 CTIOS1-ctios Trace: Added CallConnection(4039.0). 12:55:27:801 CTIOS1-ctios Trace: [call.5000.2130706802]::CreateCallConnection(): CallConnection(4039.0) created successfully. 12:55:27:801 CTIOS1-ctios Trace: [call.5000.2130706802.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683c1000) 12:55:27:801 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683c1000) 12:55:27:801 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:55:27:801 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:27:801 CTIOS1-ctios Trace: >>CG:[call.5000.2130706802]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706802 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706802 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4040 ConnDevID:4039 NewConnDevID:4039 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706802 ecc:(...)) 12:55:27:802 CTIOS1-ctios Trace: >>CG:[call.5000.2130706802]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706802 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4039 CallngDevID:4039 CalldDevID:4039 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706802 CalldDevIDFull:4039.4040.2) 12:55:27:802 CTIOS1-ctios Trace: [call.5000.2130706802] Found CallConnection(4039.0) for device 4039. 12:55:27:802 CTIOS1-ctios Trace: >>CG:[call.5000.2130706802]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706802 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706802 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:6461540250 DNIS:4040 ConnDevID:4039 NewConnDevID:4039 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706802 ecc:(...)) 12:55:27:802 CTIOS1-ctios Trace: >>CG:[call.5000.2130706802]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706802 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4039 AlrtgDevID:(null) CallngDevID:4039 CalldDevID:4039 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706802 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:4039.4040.2) 12:55:27:802 CTIOS1-ctios Trace: [call.5000.2130706802] Found CallConnection(4039.0) for device 4039. 12:55:27:802 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683c1000) 12:55:27:803 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706802.4039]:eButtonEnablementMaskChange,Msk(683c1000) 12:55:27:803 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(683c1000) 12:55:27:803 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706802.4039]:eCallBeginEvent,Msk(683c1000) 12:55:27:803 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706802.4039]:eCallServiceInitiatedEvent,Msk(683c1000) 12:55:27:803 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eTalking),Msk(0) 12:55:27:803 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706802.4039]:eCallDataUpdateEvent,Msk(683c1000) 12:55:27:803 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706802.4039]:eCallOriginatedEvent,Msk(683c1000) 12:55:27:803 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706802.4039]:eCallDataUpdateEvent,Msk(683c1000) 12:55:27:803 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(683c1000) 12:55:27:804 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706802.4039]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:55:27:804 CTIOS1-ctios Trace: >>CG:[call.5000.2130706802]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706802 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4039 AlrtgDevID:4039 CallngDevID:4039 CalldDevID:4039 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706802 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:4039.4040.2 CalldDevIDFull:4039.4040.2) 12:55:27:804 CTIOS1-ctios Trace: [call.5000.2130706802] Found CallConnection(4039.0) for device 4039. 12:55:27:804 CTIOS1-ctios Trace: [call.5000.2130706802.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283c0001) 12:55:27:804 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683c0008) 12:55:27:804 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288152 NumParties:1 SecDevIDTyp:0 SecCID:2130706802 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:6461540250 SecDevID:4039 TfrgDevID:4039 TfrdDevID:4039 MsgID:eCallTransferredEvent DvrKey:call.5000.35288152 TfrdDevIDFull:4039.4040.2ConnectedParty[1]:(ConnPtyCID:35288152 ConnPtyDevIDTyp:1 ConnPtyDevID:6461540250)) 12:55:27:804 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0). 12:55:27:804 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683f0001) 12:55:27:804 CTIOS1-ctios Trace: [call.5000.2130706802.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:55:27:804 CTIOS1-ctios Trace: >>CG:[call.5000.2130706802]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288152 NumParties:1 SecDevIDTyp:0 SecCID:2130706802 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:6461540250 SecDevID:4039 TfrgDevID:4039 TfrdDevID:4039 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706802 TfrdDevIDFull:4039.4040.2ConnectedParty[1]:(ConnPtyCID:35288152 ConnPtyDevIDTyp:1 ConnPtyDevID:6461540250)) 12:55:27:804 CTIOS1-ctios Trace: [call.5000.2130706802]::FindTransferCommonDeviceID Found Transferring Device [4039] on both [call.5000.35288152] and [call.5000.2130706802]. 12:55:27:804 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0). 12:55:27:804 CTIOS1-ctios Trace: [call.5000.2130706802] Found CallConnection(4039.0). 12:55:27:804 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683f0001) 12:55:27:804 CTIOS1-ctios Trace: [call.5000.2130706802.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:55:27:804 CTIOS1-ctios Trace: [call.5000.2130706802.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:55:27:804 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0). 12:55:27:804 CTIOS1-ctios Trace: Removed CallConnection(4039.0). 12:55:27:804 CTIOS1-ctios Trace: Added CallConnection(6461540250.1). 12:55:27:804 CTIOS1-ctios Trace: [call.5000.2130706802] Moved CallConnection[6461540250.1] from [call.5000.35288152] to [call.5000.2130706802]. 12:55:27:804 CTIOS1-ctios Trace: [call.5000.2130706802.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x283f0001) 12:55:27:805 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:1 ConnDevID:6461540250 MsgID:eCallEndEvent DvrKey:call.5000.35288152) 12:55:27:805 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288152 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:55:27:805 CTIOS1-ctios Trace: >>CG:[call.5000.2130706802]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706802 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288152 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4039 NewConnDevID:4039 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706802) 12:55:27:805 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288152 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288152 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4039 NewConnDevID:6461540250 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288152) 12:55:27:805 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288152 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288152 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:4039 ConnDevID:6461540250 NewConnDevID:6461540250 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288152 ecc:(...)) 12:55:27:805 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:1) 12:55:27:806 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:55:27:806 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x203f0001) 12:55:27:806 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706802.4039]:eButtonEnablementMaskChange,Msk(283c0001) 12:55:27:806 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(683c0008) 12:55:27:806 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706802.4039]:eCallDeliveredEvent(LCS:Unknown),Msk(283c0001) 12:55:27:806 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(683f0001) 12:55:27:806 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706802.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:55:27:806 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eCallTransferredEvent,Msk(683f0001) 12:55:27:806 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(683f0001) 12:55:27:806 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706802.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:55:27:806 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eCallTransferredEvent,Msk(683f0001) 12:55:27:806 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706802.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:55:27:806 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eCallEndEvent 12:55:27:806 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706802.4039]:eButtonEnablementMaskChange,Msk(283f0001) 12:55:27:806 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706802.4039]:eCallTransferredEvent,Msk(283f0001) 12:55:27:806 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.2130706802.4039]:eCallDataUpdateEvent,Msk(283f0001) 12:55:27:806 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eCallDataUpdateEvent,Msk(283f0001) 12:55:27:806 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eCallDataUpdateEvent,Msk(283f0001) 12:55:27:806 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(203f0001) 12:55:27:806 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eAvailable),Msk(0) 12:55:27:809 CTIOS1-ctios Trace: >>CG:[call.5000.35288152.4039]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35288152 NewConnDevIDTyp:0 NewConnDevID:4039 UniqObjID:call.5000.35288152.4039 MsgID:eTransferCallConf TgtCILClntID:bancomer17-2848-3652) 12:55:27:809 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eTransferCallConf,Msk(203f0001) 12:55:28:835 CTIOS1-ctios Trace: ->RCV[BANCOMER53-4112-2404 a=298][agent.5000.298]:eSetAgentStateRequest(eAvailable) 12:55:28:842 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5144 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2240 AGID:298 AGInstr:2240 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.298 AGAvailStatus:1) 12:55:28:842 CTIOS1-ctios Trace: [agent.5000.298] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:55:28:844 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:55:28:845 CTIOS1-ctios Trace: >>CG:[agent.5000.298]:eSetAgentStateConf(UniqObjID:agent.5000.298 MsgID:eSetAgentStateConf TgtCILClntID:BANCOMER53-4112-2404) 12:55:28:845 CTIOS1-ctios Trace: <-SND[BANCOMER53-4112-2404][agent.5000.298]:eSetAgentStateConf 12:55:30:018 CTIOS1-ctios Trace: [call.5000.35288566] Found CallConnection(4057.4058.2.0) for device 4057. 12:55:30:020 CTIOS1-ctios Trace: [call.5000.35288566] Found CallConnection(4057.4058.2.0) for device 4057. 12:55:30:020 CTIOS1-ctios Trace: >>CG:[call.5000.35288566]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288566 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4057.4058.2 RelDevID:4057 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288566 RelDevIDFull:4057.4058.2) 12:55:30:020 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:30:020 CTIOS1-ctios Trace: [call.5000.35288502.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:55:30:021 CTIOS1-ctios Trace: Removed CallConnection(4057.4058.2.0). 12:55:30:021 CTIOS1-ctios Trace: [call.5000.35288502.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:55:30:021 CTIOS1-ctios Trace: >>CG:[call.5000.35288566]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288566 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288566) 12:55:30:021 CTIOS1-ctios Trace: >>CG:[call.5000.35288566]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288566 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4057.4058.2 MsgID:eCallClearedEvent DvrKey:call.5000.35288566) 12:55:30:021 CTIOS1-ctios Trace: >>CG:[call.5000.35288566]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288566 ConnDevIDTyp:0 ConnDevID:4057.4058.2 MsgID:eCallEndEvent DvrKey:call.5000.35288566) 12:55:30:021 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288566 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:55:30:258 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288152 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288152 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6461540250 NewConnDevID:6461540250 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288152 ecc:(...)) 12:55:30:259 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4039.4040.2 CallngDevID:6461540250 CalldDevID:4039 LstRedirDevID:(null) AnsDevID:4039 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288152 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:4039.4040.2) 12:55:30:259 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(6461540250.1). 12:55:30:259 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.0). 12:55:30:259 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:55:30:259 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x20bf01a6) 12:55:30:259 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:55:30:259 CTIOS1-ctios Trace: [call.5000.35288152.6461540250] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6461540250), Button Mask(0xbf01a6) 12:55:30:259 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eCallDataUpdateEvent,Msk(203f0001) 12:55:30:259 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:55:30:259 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eCallEstablishedEvent,Msk(20bf01a6) 12:55:30:265 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0) for device 4039. 12:55:30:265 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0) for device 4039. 12:55:30:275 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35288152.4039]:eSetCallDataRequest 12:55:30:280 CTIOS1-ctios Trace: >>CG:[call.5000.35288152.4039]:eSetCallDataConf(UniqObjID:call.5000.35288152.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:55:39:701 CTIOS1-ctios Trace: >>CG:[call.5000.35288575]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288575 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4057.4058.2 MsgID:eCallBeginEvent DvrKey:call.5000.35288575 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520539))) 12:55:39:701 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288575 12:55:39:701 CTIOS1-ctios Trace: >>CG:[call.5000.35288575]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288575 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4057.4058.2 CallngDevID:4057 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288575 CallngDevIDFull:4057.4058.2) 12:55:39:701 CTIOS1-ctios Trace: [call.5000.35288575] CallConnection(4057.4058.2.0) found DeviceID(4057) AgentID(419). 12:55:39:701 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:55:39:701 CTIOS1-ctios Trace: Added CallConnection(4057.4058.2.0). 12:55:39:701 CTIOS1-ctios Trace: [call.5000.35288575]::CreateCallConnection(): CallConnection(4057.4058.2.0) created successfully. 12:55:39:701 CTIOS1-ctios Trace: [call.5000.35288575.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf0002) 12:55:39:701 CTIOS1-ctios Trace: [call.5000.35288502.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:55:41:123 CTIOS1-ctios Trace: >>CG:[call.5000.35288575]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288575 CallTyp:38 ConnDevIDTyp:0 NewConnCID:35288575 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3022 ConnDevID:4057.4058.2 NewConnDevID:4057.4058.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288575) 12:55:41:124 CTIOS1-ctios Trace: >>CG:[call.5000.35288575]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288575 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4057.4058.2 CallngDevID:4057 CalldDevID:3022 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288575 CallngDevIDFull:4057.4058.2) 12:55:41:124 CTIOS1-ctios Trace: [call.5000.35288575] Found CallConnection(4057.4058.2.0) for device 4057. 12:55:41:181 CTIOS1-ctios Trace: [call.5000.35288575] Found CallConnection(4057.4058.2.0) for device 4057. 12:55:41:183 CTIOS1-ctios Trace: [call.5000.35288575] Found CallConnection(4057.4058.2.0) for device 4057. 12:55:41:183 CTIOS1-ctios Trace: >>CG:[call.5000.35288575]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288575 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288575 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4057.4058.2 NewConnDevID:4057.4058.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288575) 12:55:41:183 CTIOS1-ctios Trace: >>CG:[call.5000.35288575]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288575 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:11 TrnkUsedDevTyp:70 MonID:0 ConnDevID:3022 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288575 Trnk#:0 TrnkGrp#:0) 12:55:41:184 CTIOS1-ctios Trace: >>CG:[call.5000.35288575]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288575 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:1 LineTyp:11 SGPri:0 MonID:0 ConnDevID:3022 CallngDevID:4057 CalldDevID:3022 LstRedirDevID:(null) AnsDevID:3022 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288575 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:4057.4058.2) 12:55:41:184 CTIOS1-ctios Trace: [call.5000.35288575] Found CallConnection(4057.4058.2.0). 12:55:41:184 CTIOS1-ctios Trace: [call.5000.35288575.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x28bf01a6) 12:55:41:184 CTIOS1-ctios Trace: [call.5000.35288502.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:55:41:184 CTIOS1-ctios Trace: [call.5000.35288502.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:55:41:222 CTIOS1-ctios Trace: >>CG:[call.5000.35288575]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288575 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288575 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4057.4058.2 NewConnDevID:4057.4058.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288575) 12:55:42:537 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0) for device 4108. 12:55:42:538 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0) for device 4108. 12:55:42:548 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:55:42:548 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:42:549 CTIOS1-ctios Trace: >>CG:[call.5000.35288377]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288377 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4108 HldgDevID:4108 MsgID:eCallHeldEvent DvrKey:call.5000.35288377) 12:55:42:549 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0). 12:55:42:549 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf000a) 12:55:42:549 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eHold),Msk(0) 12:55:42:549 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(68bf000a) 12:55:42:549 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]: eCallHeldEvent,Msk(68bf000a) 12:55:42:555 CTIOS1-ctios Trace: >>CG:[call.5000.35288578]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288578 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4108.4109.2 MsgID:eCallBeginEvent DvrKey:call.5000.35288578 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520542))) 12:55:42:555 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288578 12:55:42:555 CTIOS1-ctios Trace: >>CG:[call.5000.35288578]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288578 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:11 SGPri:0 MonID:0 ConnDevID:4108.4109.2 CallngDevID:4108 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288578 CallngDevIDFull:4108.4109.2) 12:55:42:556 CTIOS1-ctios Trace: [call.5000.35288578] CallConnection(4108.4109.2.0) found DeviceID(4108) AgentID(436). 12:55:42:556 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:55:42:556 CTIOS1-ctios Trace: Added CallConnection(4108.4109.2.0). 12:55:42:556 CTIOS1-ctios Trace: [call.5000.35288578]::CreateCallConnection(): CallConnection(4108.4109.2.0) created successfully. 12:55:42:556 CTIOS1-ctios Trace: [call.5000.35288578.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x28bf0002) 12:55:42:556 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf000a) 12:55:42:556 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288578.4108]:eButtonEnablementMaskChange,Msk(28bf0002) 12:55:42:556 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(68bf000a) 12:55:42:556 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288578.4108]:eCallBeginEvent,Msk(28bf0002) 12:55:42:556 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288578.4108]:eCallServiceInitiatedEvent,Msk(28bf0002) 12:55:42:579 CTIOS1-ctios Trace: >>CG:[call.5000.35288578]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288578 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4108.4109.2 RelDevID:4108 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288578 RelDevIDFull:4108.4109.2) 12:55:42:579 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:42:579 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf000a) 12:55:42:579 CTIOS1-ctios Trace: Removed CallConnection(4108.4109.2.0). 12:55:42:579 CTIOS1-ctios Trace: >>CG:[call.5000.35288578]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288578 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4108.4109.2 MsgID:eCallClearedEvent DvrKey:call.5000.35288578) 12:55:42:579 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf000a) 12:55:42:579 CTIOS1-ctios Trace: >>CG:[call.5000.35288578]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288578 ConnDevIDTyp:0 ConnDevID:4108.4109.2 MsgID:eCallEndEvent DvrKey:call.5000.35288578) 12:55:42:579 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(68bf000a) 12:55:42:579 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288578.4108]:eCallEndEvent 12:55:42:579 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288578 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:55:42:579 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(68bf000a) 12:55:42:597 CTIOS1-ctios Trace: >>CG:[agent.5000.436]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5208 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4108 AGID:436 AGInstr:4108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.436 AGAvailStatus:0) 12:55:42:597 CTIOS1-ctios Trace: [agent.5000.436] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:42:597 CTIOS1-ctios Trace: >>CG:[call.5000.35288377]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288377 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4108 RetrvDevID:4108 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288377) 12:55:42:598 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0). 12:55:42:598 CTIOS1-ctios Trace: [call.5000.35288377.4108] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4108), Button Mask(0x68bf01a6) 12:55:42:598 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][agent.5000.436]:eAgentStateEvent(eTalking),Msk(0) 12:55:42:598 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:55:42:598 CTIOS1-ctios Trace: <-SND[bancomer17-828-3444][call.5000.35288377.4108]:eCallRetrievedEvent,Msk(68bf01a6) 12:55:42:603 CTIOS1-ctios Trace: ->RCV[bancomer17-828-3444 a=436][call.5000.35288377.4108]:eSetCallDataRequest 12:55:42:606 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0) for device 4108. 12:55:42:607 CTIOS1-ctios Trace: [call.5000.35288377] Found CallConnection(4108.0) for device 4108. 12:55:42:609 CTIOS1-ctios Trace: >>CG:[call.5000.35288377.4108]:eSetCallDataConf(UniqObjID:call.5000.35288377.4108 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-828-3444) 12:55:47:503 CTIOS1-ctios Trace: >>CG:[call.5000.35288565]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288565 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4009 RelDevID:4009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288565) 12:55:47:503 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:55:47:503 CTIOS1-ctios Trace: >>CG:[call.5000.35288565]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288565 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3787814048 RelDevID:3787814048 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288565) 12:55:47:503 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:47:503 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x20bf01a6) 12:55:47:503 CTIOS1-ctios Trace: >>CG:[call.5000.35288565]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288565 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3787814048 MsgID:eCallClearedEvent DvrKey:call.5000.35288565) 12:55:47:503 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:32767 SGState:2 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:55:47:503 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0x81b0000) 12:55:47:503 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0000. 12:55:47:503 CTIOS1-ctios Trace: Removed CallConnection(3787814048.1). 12:55:47:503 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0010. 12:55:47:503 CTIOS1-ctios Trace: [call.5000.35288260.4009] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4009), Button Mask(0x8bf01b6) 12:55:47:504 CTIOS1-ctios Trace: >>CG:[call.5000.35288565]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288565 ConnDevIDTyp:1 ConnDevID:3787814048 MsgID:eCallEndEvent DvrKey:call.5000.35288565) 12:55:47:504 CTIOS1-ctios Trace: Removed CallConnection(3787814048.1). 12:55:47:504 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288565 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:55:52:069 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0) for device 4051. 12:55:52:069 CTIOS1-ctios Trace: [call.5000.16788684] Found CallConnection(4051.0) for device 4051. 12:55:52:072 CTIOS1-ctios Trace: >>CG:[call.5000.16788684]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788684 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4051 RelDevID:4051 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788684) 12:55:52:072 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:52:072 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:55:52:072 CTIOS1-ctios Trace: >>CG:[call.5000.16788684]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788684 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788684) 12:55:52:072 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:55:52:072 CTIOS1-ctios Trace: >>CG:[call.5000.16788684]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788684 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:4126 RelDevID:4126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.16788684) 12:55:52:072 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:55:52:072 CTIOS1-ctios Trace: >>CG:[call.5000.16788684]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:16788684 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4051 MsgID:eCallClearedEvent DvrKey:call.5000.16788684) 12:55:52:072 CTIOS1-ctios Trace: >>CG:[call.5000.16788684]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:16788684 ConnDevIDTyp:0 ConnDevID:4051 MsgID:eCallEndEvent DvrKey:call.5000.16788684) 12:55:52:072 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:55:52:073 CTIOS1-ctios Trace: Removed CallConnection(4051.0). 12:55:52:073 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.16788684 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:55:52:073 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:55:52:073 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:52:073 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:55:52:073 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:55:52:073 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:55:52:073 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:55:52:073 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:55:52:073 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:55:52:073 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eCallClearedEvent,Msk(3c0000) 12:55:52:073 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:55:52:073 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.16788684.4051]:eCallEndEvent 12:55:52:073 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eHold),Msk(0) 12:55:52:076 CTIOS1-ctios Trace: [call.5000.35288529] Found CallConnection(4126.0) for device 4126. 12:55:52:076 CTIOS1-ctios Trace: [call.5000.35288529] Found CallConnection(4126.0) for device 4126. 12:55:52:100 CTIOS1-ctios Trace: >>CG:[call.5000.35288529]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288529 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4126 RelDevID:4126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288529) 12:55:52:100 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:52:101 CTIOS1-ctios Trace: >>CG:[call.5000.35288529]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288529 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000184 RelDevID:88000184 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288529) 12:55:52:101 CTIOS1-ctios Trace: >>CG:[call.5000.35288529]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288529 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000184 MsgID:eCallClearedEvent DvrKey:call.5000.35288529) 12:55:52:101 CTIOS1-ctios Trace: >>CG:[call.5000.35288529]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288529 ConnDevIDTyp:1 ConnDevID:88000184 MsgID:eCallEndEvent DvrKey:call.5000.35288529) 12:55:52:101 CTIOS1-ctios Trace: Removed CallConnection(88000184.1). 12:55:52:101 CTIOS1-ctios Trace: Removed CallConnection(4126.0). 12:55:52:101 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288529 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:55:52:101 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:1) 12:55:52:101 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:55:52:408 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:406 SGID:5240 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4126 ANI:4058 UsrToUsrInfo:(null) Dialed#:3022 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1471 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1471 RCallKeySeq#:1 CallTypIDTag:5044 PreCallIIDTag:1873) 12:55:52:411 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:0) 12:55:52:411 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:52:488 CTIOS1-ctios Trace: [call.5000.35288575] Found CallConnection(4057.4058.2.0) for device 4057. 12:55:52:488 CTIOS1-ctios Trace: [call.5000.35288575] Found CallConnection(4057.4058.2.0) for device 4057. 12:55:52:489 CTIOS1-ctios Trace: [call.5000.35288575] Found CallConnection(4057.4058.2.0) for device 4057. 12:55:52:489 CTIOS1-ctios Trace: [call.5000.35288575] Found CallConnection(4057.4058.2.0) for device 4057. 12:55:52:543 CTIOS1-ctios Trace: >>CG:[call.5000.35288581]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288581 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4058 DNIS:4126 Dialed#:3022 ConnDevID:88000186 RCallKeyDay:151064 RCallKeyCID:1471 MsgID:eCallBeginEvent DvrKey:call.5000.35288581 ecc:(...) ICMEntUniqID:icm.151064.1471 RCallKeySeq#:2) 12:55:52:544 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288581 12:55:52:544 CTIOS1-ctios Trace: >>CG:[call.5000.35288581]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288581 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:88000186 AlrtgDevID:(null) CallngDevID:88000186 CalldDevID:4126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288581 Trnk#:0 TrnkGrp#:0) 12:55:52:544 CTIOS1-ctios Trace: [call.5000.35288581]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 88000186. 12:55:52:544 CTIOS1-ctios Trace: CallConnection(88000186.1) created AgentObject (Device) for DeviceID(88000186). 12:55:52:544 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:55:52:544 CTIOS1-ctios Trace: Added CallConnection(88000186.1). 12:55:52:544 CTIOS1-ctios Trace: [call.5000.35288581]::CreateCallConnection(): CallConnection(88000186.1) created successfully. 12:55:52:544 CTIOS1-ctios Trace: >>CG:[call.5000.35288581]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288581 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:406 SGID:5240 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:88000186 AlrtgDevID:4126 CallngDevID:88000186 CalldDevID:4126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288581 Trnk#:0 TrnkGrp#:0) 12:55:52:544 CTIOS1-ctios Trace: [call.5000.35288581] Found CallConnection(88000186.1) for device 88000186. 12:55:52:544 CTIOS1-ctios Trace: [call.5000.35288581]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4126. 12:55:52:544 CTIOS1-ctios Trace: [call.5000.35288581] CallConnection(88000186.1) found DeviceID(4126) AgentID(442). 12:55:52:544 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:55:52:544 CTIOS1-ctios Trace: Added CallConnection(88000186.1). 12:55:52:544 CTIOS1-ctios Trace: [call.5000.35288581]::CreateCallConnection(): CallConnection(88000186.1) created successfully. 12:55:52:545 CTIOS1-ctios Trace: [call.5000.35288581.4126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4126), Button Mask(0x203f0001) 12:55:52:545 CTIOS1-ctios Trace: [call.5000.35288581.4126] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:55:52:635 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:406 SGID:5240 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:0) 12:55:52:635 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:52:635 CTIOS1-ctios Trace: >>CG:[call.5000.35288581]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288581 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288581 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000186 NewConnDevID:88000186 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288581 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520552))) 12:55:52:636 CTIOS1-ctios Trace: >>CG:[call.5000.35288581]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288581 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:406 SGID:5240 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4126 CallngDevID:88000186 CalldDevID:4126 LstRedirDevID:(null) AnsDevID:4126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288581 Trnk#:0 TrnkGrp#:0) 12:55:52:636 CTIOS1-ctios Trace: [call.5000.35288581] Found CallConnection(88000186.1). 12:55:52:636 CTIOS1-ctios Trace: [call.5000.35288581] Found CallConnection(88000186.1). 12:55:52:636 CTIOS1-ctios Trace: [call.5000.35288581.88000186] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(88000186), Button Mask(0xbf01a6) 12:55:52:636 CTIOS1-ctios Trace: [call.5000.35288581.4126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4126), Button Mask(0x20bf01a6) 12:55:52:667 CTIOS1-ctios Trace: [call.5000.35288575] Found CallConnection(4057.4058.2.0) for device 4057. 12:55:52:669 CTIOS1-ctios Trace: [call.5000.35288575] Found CallConnection(4057.4058.2.0) for device 4057. 12:55:52:669 CTIOS1-ctios Trace: [call.5000.35288575] Found CallConnection(4057.4058.2.0) for device 4057. 12:55:52:670 CTIOS1-ctios Trace: [call.5000.35288575] Found CallConnection(4057.4058.2.0) for device 4057. 12:55:52:672 CTIOS1-ctios Trace: [call.5000.35288581] Found CallConnection(4126.0) for device 4126. 12:55:52:673 CTIOS1-ctios Trace: [call.5000.35288581] Found CallConnection(4126.0) for device 4126. 12:55:52:675 CTIOS1-ctios Trace: >>CG:[call.5000.35288581]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288581 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288581 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000186 NewConnDevID:88000186 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288581 ecc:(...)) 12:55:54:371 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:55:54:372 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:55:54:372 CTIOS1-ctios Trace: >>CG:[call.5000.35288480]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288480 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4051 RetrvDevID:4051 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288480) 12:55:54:372 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0). 12:55:54:372 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf01a6) 12:55:54:372 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:55:54:372 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:55:54:372 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eCallRetrievedEvent,Msk(68bf01a6) 12:55:54:377 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0) for device 4051. 12:55:54:378 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0) for device 4051. 12:55:54:388 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35288480.4051]:eSetCallDataRequest 12:55:54:393 CTIOS1-ctios Trace: >>CG:[call.5000.35288480.4051]:eSetCallDataConf(UniqObjID:call.5000.35288480.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:55:55:704 CTIOS1-ctios Trace: ->RCV[BANCOMER32-2476-3556 a=346][call.5000.35288452.2303]:eSetCallDataRequest 12:55:55:710 CTIOS1-ctios Trace: >>CG:[call.5000.35288452]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288452 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288452 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:54155 NewConnDevID:54155 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288452 ecc:(...)) 12:55:55:710 CTIOS1-ctios Trace: >>CG:[call.5000.35288452.2303]:eSetCallDataConf(UniqObjID:call.5000.35288452.2303 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER32-2476-3556) 12:55:55:710 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288452.2303]:eCallDataUpdateEvent,Msk(68bf01a6) 12:56:01:235 CTIOS1-ctios Trace: ->RCV[BANCOMER32-2476-3556 a=346][call.5000.35288452.2303]:eSingleStepTransferRequest 12:56:01:250 CTIOS1-ctios Trace: >>CG:[call.5000.35288452]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288452 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288452 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:54155 NewConnDevID:54155 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288452 ecc:(...)) 12:56:01:251 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288452.2303]:eCallDataUpdateEvent,Msk(68bf01a6) 12:56:01:276 CTIOS1-ctios Trace: [call.5000.35288452] Found CallConnection(2303.0) for device 2303. 12:56:01:276 CTIOS1-ctios Trace: [call.5000.35288452] Found CallConnection(2303.0) for device 2303. 12:56:01:281 CTIOS1-ctios Trace: >>CG:[call.5000.35288452.2303]:eTransferCallConf(NumParties:0 LineHdl:65535 LineTyp:3 NewConnCID:4294967295 NewConnDevIDTyp:0 NewConnDevID:(null) UniqObjID:call.5000.35288452.2303 MsgID:eTransferCallConf TgtCILClntID:BANCOMER32-2476-3556) 12:56:01:282 CTIOS1-ctios Trace: >>CG:[call.5000.2130706803]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706803 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:54155 DNIS:3000 CallrEntrDig:3000 ConnDevID:2303 RCallKeyDay:151064 RCallKeyCID:1444 MsgID:eCallBeginEvent DvrKey:call.5000.2130706803 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520145)) ICMEntUniqID:icm.151064.1444 RCallKeySeq#:3) 12:56:01:282 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706803 12:56:01:282 CTIOS1-ctios Trace: >>CG:[call.5000.35288452]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288452 NumParties:1 SecDevIDTyp:0 SecCID:2130706803 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:54155 SecDevID:2303 TfrgDevID:2303 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35288452ConnectedParty[1]:(ConnPtyCID:35288452 ConnPtyDevIDTyp:1 ConnPtyDevID:54155)) 12:56:01:282 CTIOS1-ctios Trace: [call.5000.35288452] Found CallConnection(2303.0). 12:56:01:282 CTIOS1-ctios Trace: >>CG:[call.5000.2130706803]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288452 NumParties:1 SecDevIDTyp:0 SecCID:2130706803 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:54155 SecDevID:2303 TfrgDevID:2303 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706803ConnectedParty[1]:(ConnPtyCID:35288452 ConnPtyDevIDTyp:1 ConnPtyDevID:54155)) 12:56:01:282 CTIOS1-ctios Trace: [call.5000.2130706803]::FindTransferCommonDeviceID Calls [call.5000.35288452] and [call.5000.2130706803] do not appear to have a common Device. Tranferring Device [2303] is set as common device 12:56:01:282 CTIOS1-ctios Trace: [call.5000.35288452] Found CallConnection(2303.0). 12:56:01:282 CTIOS1-ctios Trace: [call.5000.35288452] Found CallConnection(2303.0). 12:56:01:282 CTIOS1-ctios Trace: Removed CallConnection(2303.0). 12:56:01:282 CTIOS1-ctios Trace: Added CallConnection(54155.1). 12:56:01:282 CTIOS1-ctios Trace: [call.5000.2130706803] Moved CallConnection[54155.1] from [call.5000.35288452] to [call.5000.2130706803]. 12:56:01:282 CTIOS1-ctios Trace: >>CG:[call.5000.2130706803]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706803 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706803 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2303 NewConnDevID:54155 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706803) 12:56:01:282 CTIOS1-ctios Trace: >>CG:[call.5000.2130706803]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706803 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:54155 RelDevID:54155 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706803) 12:56:01:283 CTIOS1-ctios Trace: >>CG:[call.5000.2130706803]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706803 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2303 MsgID:eCallClearedEvent DvrKey:call.5000.2130706803) 12:56:01:283 CTIOS1-ctios Trace: >>CG:[call.5000.2130706803]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706803 ConnDevIDTyp:1 ConnDevID:54155 MsgID:eCallEndEvent DvrKey:call.5000.2130706803) 12:56:01:283 CTIOS1-ctios Trace: Removed CallConnection(54155.1). 12:56:01:283 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706803 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:56:01:283 CTIOS1-ctios Trace: >>CG:[call.5000.35288452]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288452 ConnDevIDTyp:1 ConnDevID:54155 MsgID:eCallEndEvent DvrKey:call.5000.35288452) 12:56:01:283 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288452 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:56:01:283 CTIOS1-ctios Trace: >>CG:[agent.5000.346]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5172 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2303 AGID:346 AGInstr:2303 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.346 AGAvailStatus:1) 12:56:01:283 CTIOS1-ctios Trace: [agent.5000.346] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:56:01:283 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288452.2303]:eTransferCallConf,Msk(68bf01a6) 12:56:01:283 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288452.2303]:eCallTransferredEvent,Msk(68bf01a6) 12:56:01:283 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288452.2303]:eCallTransferredEvent,Msk(68bf01a6) 12:56:01:284 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][call.5000.35288452.2303]:eCallEndEvent 12:56:01:284 CTIOS1-ctios Trace: <-SND[BANCOMER32-2476-3556][agent.5000.346]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:56:04:134 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35288543.4054]:eSingleStepTransferRequest 12:56:04:151 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(4054.0) for device 4054. 12:56:04:152 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(4054.0) for device 4054. 12:56:04:227 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:56:04:227 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:04:227 CTIOS1-ctios Trace: >>CG:[call.5000.35288543]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288543 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4054 HldgDevID:4054 MsgID:eCallHeldEvent DvrKey:call.5000.35288543) 12:56:04:227 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(4054.0). 12:56:04:227 CTIOS1-ctios Trace: [call.5000.35288543.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c0008) 12:56:04:228 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eHold),Msk(0) 12:56:04:228 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eButtonEnablementMaskChange,Msk(683c0008) 12:56:04:228 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]: eCallHeldEvent,Msk(683c0008) 12:56:04:232 CTIOS1-ctios Trace: >>CG:[call.5000.2130706804]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706804 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:4054 RCallKeyDay:151064 RCallKeyCID:1464 MsgID:eCallBeginEvent DvrKey:call.5000.2130706804 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520455)) ICMEntUniqID:icm.151064.1464 RCallKeySeq#:3) 12:56:04:232 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706804 12:56:04:232 CTIOS1-ctios Trace: >>CG:[call.5000.2130706804]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706804 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4054 CallngDevID:4054 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706804 COCConnCID:35288543 COCCallConnDevIDTyp:0 COCCallConnDevID:4054) 12:56:04:232 CTIOS1-ctios Trace: [call.5000.2130706804] CallConnection(4054.0) found DeviceID(4054) AgentID(418). 12:56:04:232 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:56:04:232 CTIOS1-ctios Trace: Added CallConnection(4054.0). 12:56:04:232 CTIOS1-ctios Trace: [call.5000.2130706804]::CreateCallConnection(): CallConnection(4054.0) created successfully. 12:56:04:232 CTIOS1-ctios Trace: [call.5000.2130706804.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c1000) 12:56:04:232 CTIOS1-ctios Trace: [call.5000.35288543.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c1000) 12:56:04:232 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:56:04:232 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:04:232 CTIOS1-ctios Trace: >>CG:[call.5000.2130706804]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706804 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706804 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:4055 ConnDevID:4054 NewConnDevID:4054 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706804 ecc:(...)) 12:56:04:232 CTIOS1-ctios Trace: >>CG:[call.5000.2130706804]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706804 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:4054 CallngDevID:4054 CalldDevID:4054 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706804 CalldDevIDFull:4054.4055.2) 12:56:04:232 CTIOS1-ctios Trace: [call.5000.2130706804] Found CallConnection(4054.0) for device 4054. 12:56:04:233 CTIOS1-ctios Trace: >>CG:[call.5000.2130706804]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706804 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706804 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:3929224531 DNIS:4055 ConnDevID:4054 NewConnDevID:4054 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706804 ecc:(...)) 12:56:04:234 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706804.4054]:eButtonEnablementMaskChange,Msk(683c1000) 12:56:04:234 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eButtonEnablementMaskChange,Msk(683c1000) 12:56:04:234 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706804.4054]:eCallBeginEvent,Msk(683c1000) 12:56:04:234 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706804.4054]:eCallServiceInitiatedEvent,Msk(683c1000) 12:56:04:234 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eTalking),Msk(0) 12:56:04:234 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706804.4054]:eCallDataUpdateEvent,Msk(683c1000) 12:56:04:234 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706804.4054]:eCallOriginatedEvent,Msk(683c1000) 12:56:04:234 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706804.4054]:eCallDataUpdateEvent,Msk(683c1000) 12:56:04:234 CTIOS1-ctios Trace: >>CG:[call.5000.2130706804]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706804 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4054 AlrtgDevID:(null) CallngDevID:4054 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706804 Trnk#:0 TrnkGrp#:0 CalldDevIDFull:4054.4055.2) 12:56:04:234 CTIOS1-ctios Trace: [call.5000.2130706804] Found CallConnection(4054.0) for device 4054. 12:56:04:234 CTIOS1-ctios Trace: [call.5000.35288543.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c1000) 12:56:04:234 CTIOS1-ctios Trace: >>CG:[call.5000.2130706804]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2130706804 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:78 CallngDevTyp:0 CalldDevTyp:78 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4054 AlrtgDevID:4054 CallngDevID:4054 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2130706804 Trnk#:0 TrnkGrp#:0 AlrtgDevIDFull:4054.4055.2 CalldDevIDFull:4054.4055.2) 12:56:04:234 CTIOS1-ctios Trace: [call.5000.2130706804] Found CallConnection(4054.0) for device 4054. 12:56:04:234 CTIOS1-ctios Trace: [call.5000.2130706804.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283c0001) 12:56:04:234 CTIOS1-ctios Trace: [call.5000.35288543.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683c0008) 12:56:04:235 CTIOS1-ctios Trace: >>CG:[call.5000.35288543]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288543 NumParties:1 SecDevIDTyp:0 SecCID:2130706804 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:3929224531 SecDevID:4054 TfrgDevID:4054 TfrdDevID:4054 MsgID:eCallTransferredEvent DvrKey:call.5000.35288543 TfrdDevIDFull:4054.4055.2ConnectedParty[1]:(ConnPtyCID:35288543 ConnPtyDevIDTyp:1 ConnPtyDevID:3929224531)) 12:56:04:235 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(4054.0). 12:56:04:235 CTIOS1-ctios Trace: [call.5000.35288543.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683f0001) 12:56:04:235 CTIOS1-ctios Trace: [call.5000.2130706804.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283f0001) 12:56:04:235 CTIOS1-ctios Trace: >>CG:[call.5000.2130706804]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:2 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288543 NumParties:1 SecDevIDTyp:0 SecCID:2130706804 TfrgDevTyp:0 TfrdDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 PriDevID:3929224531 SecDevID:4054 TfrgDevID:4054 TfrdDevID:4054 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706804 TfrdDevIDFull:4054.4055.2ConnectedParty[1]:(ConnPtyCID:35288543 ConnPtyDevIDTyp:1 ConnPtyDevID:3929224531)) 12:56:04:235 CTIOS1-ctios Trace: [call.5000.2130706804]::FindTransferCommonDeviceID Found Transferring Device [4054] on both [call.5000.35288543] and [call.5000.2130706804]. 12:56:04:235 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(4054.0). 12:56:04:235 CTIOS1-ctios Trace: [call.5000.2130706804] Found CallConnection(4054.0). 12:56:04:235 CTIOS1-ctios Trace: [call.5000.35288543.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683f0001) 12:56:04:235 CTIOS1-ctios Trace: [call.5000.2130706804.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283f0001) 12:56:04:235 CTIOS1-ctios Trace: [call.5000.2130706804.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283f0001) 12:56:04:235 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(4054.0). 12:56:04:235 CTIOS1-ctios Trace: Removed CallConnection(4054.0). 12:56:04:235 CTIOS1-ctios Trace: Added CallConnection(3929224531.1). 12:56:04:235 CTIOS1-ctios Trace: [call.5000.2130706804] Moved CallConnection[3929224531.1] from [call.5000.35288543] to [call.5000.2130706804]. 12:56:04:235 CTIOS1-ctios Trace: [call.5000.2130706804.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x283f0001) 12:56:04:235 CTIOS1-ctios Trace: >>CG:[call.5000.35288543]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288543 ConnDevIDTyp:1 ConnDevID:3929224531 MsgID:eCallEndEvent DvrKey:call.5000.35288543) 12:56:04:235 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288543 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:56:04:235 CTIOS1-ctios Trace: >>CG:[call.5000.2130706804]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706804 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288543 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4054 NewConnDevID:4054 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706804) 12:56:04:236 CTIOS1-ctios Trace: >>CG:[call.5000.35288543]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288543 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288543 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4054 NewConnDevID:3929224531 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288543) 12:56:04:236 CTIOS1-ctios Trace: >>CG:[call.5000.35288543]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288543 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288543 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:4054 ConnDevID:3929224531 NewConnDevID:3929224531 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288543 ecc:(...)) 12:56:04:236 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:1) 12:56:04:236 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eButtonEnablementMaskChange,Msk(683c1000) 12:56:04:236 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706804.4054]:eCallDeliveredEvent(LCS:Unknown),Msk(683c1000) 12:56:04:236 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706804.4054]:eButtonEnablementMaskChange,Msk(283c0001) 12:56:04:236 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eButtonEnablementMaskChange,Msk(683c0008) 12:56:04:236 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:56:04:236 CTIOS1-ctios Trace: [call.5000.35288543.4054] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x203f0001) 12:56:04:236 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706804.4054]:eCallDeliveredEvent(LCS:Unknown),Msk(283c0001) 12:56:04:236 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eButtonEnablementMaskChange,Msk(683f0001) 12:56:04:236 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706804.4054]:eButtonEnablementMaskChange,Msk(283f0001) 12:56:04:236 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eCallTransferredEvent,Msk(683f0001) 12:56:04:236 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eButtonEnablementMaskChange,Msk(683f0001) 12:56:04:236 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706804.4054]:eButtonEnablementMaskChange,Msk(283f0001) 12:56:04:236 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eCallTransferredEvent,Msk(683f0001) 12:56:04:236 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706804.4054]:eButtonEnablementMaskChange,Msk(283f0001) 12:56:04:237 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eCallEndEvent 12:56:04:237 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706804.4054]:eButtonEnablementMaskChange,Msk(283f0001) 12:56:04:237 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706804.4054]:eCallTransferredEvent,Msk(283f0001) 12:56:04:237 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.2130706804.4054]:eCallDataUpdateEvent,Msk(283f0001) 12:56:04:237 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eCallDataUpdateEvent,Msk(283f0001) 12:56:04:237 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eCallDataUpdateEvent,Msk(283f0001) 12:56:04:237 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eButtonEnablementMaskChange,Msk(203f0001) 12:56:04:237 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eAvailable),Msk(0) 12:56:04:240 CTIOS1-ctios Trace: >>CG:[call.5000.35288543.4054]:eTransferCallConf(NumParties:2 LineHdl:65535 LineTyp:3 NewConnCID:35288543 NewConnDevIDTyp:0 NewConnDevID:4054 UniqObjID:call.5000.35288543.4054 MsgID:eTransferCallConf TgtCILClntID:bancomer10-PC-3992-3300) 12:56:04:240 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eTransferCallConf,Msk(203f0001) 12:56:04:529 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0) for device 4051. 12:56:04:530 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0) for device 4051. 12:56:04:542 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:56:04:542 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:04:543 CTIOS1-ctios Trace: >>CG:[call.5000.35288480]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288480 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4051 HldgDevID:4051 MsgID:eCallHeldEvent DvrKey:call.5000.35288480) 12:56:04:543 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0). 12:56:04:543 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:56:04:543 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eHold),Msk(0) 12:56:04:543 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:56:04:543 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]: eCallHeldEvent,Msk(68bf000a) 12:56:04:964 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:56:04:964 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:04:964 CTIOS1-ctios Trace: >>CG:[call.5000.35288480]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288480 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4051 RetrvDevID:4051 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288480) 12:56:04:965 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0). 12:56:04:965 CTIOS1-ctios Trace: [call.5000.35288480.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf01a6) 12:56:04:965 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:56:04:965 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:56:04:965 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eCallRetrievedEvent,Msk(68bf01a6) 12:56:04:971 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0) for device 4051. 12:56:04:972 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0) for device 4051. 12:56:04:981 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35288480.4051]:eSetCallDataRequest 12:56:04:986 CTIOS1-ctios Trace: >>CG:[call.5000.35288480.4051]:eSetCallDataConf(UniqObjID:call.5000.35288480.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:56:06:906 CTIOS1-ctios Trace: >>CG:[call.5000.35288543]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288543 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288543 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3929224531 NewConnDevID:3929224531 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288543 ecc:(...)) 12:56:06:907 CTIOS1-ctios Trace: >>CG:[call.5000.35288543]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288543 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:78 LineHdl:2 LineTyp:10 SGPri:0 MonID:0 ConnDevID:4054.4055.2 CallngDevID:3929224531 CalldDevID:4054 LstRedirDevID:(null) AnsDevID:4054 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288543 Trnk#:0 TrnkGrp#:0 AnsDevIDFull:4054.4055.2) 12:56:06:907 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(3929224531.1). 12:56:06:907 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(4054.0). 12:56:06:907 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:56:06:907 CTIOS1-ctios Trace: [call.5000.35288543.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x20bf01a6) 12:56:06:907 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:56:06:907 CTIOS1-ctios Trace: [call.5000.35288543.3929224531] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3929224531), Button Mask(0xbf01a6) 12:56:06:908 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eCallDataUpdateEvent,Msk(203f0001) 12:56:06:908 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:56:06:908 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eCallEstablishedEvent,Msk(20bf01a6) 12:56:06:912 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(4054.4055.2.0) for device 4054. 12:56:06:912 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(4054.4055.2.0) for device 4054. 12:56:06:955 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35288543.4054]:eSetCallDataRequest 12:56:06:959 CTIOS1-ctios Trace: >>CG:[call.5000.35288543.4054]:eSetCallDataConf(UniqObjID:call.5000.35288543.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:56:06:972 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4111 ANI:7773165756 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1472 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1472 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1875) 12:56:06:972 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][]:eAgentPrecallEvent 12:56:06:974 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:56:06:974 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:06:974 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eReserved),Msk(0) 12:56:07:086 CTIOS1-ctios Trace: >>CG:[call.5000.35288590]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288590 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:7773165756 DNIS:4111 Dialed#:3021 ConnDevID:7773165756 RCallKeyDay:151064 RCallKeyCID:1472 MsgID:eCallBeginEvent DvrKey:call.5000.35288590 ecc:(...) ICMEntUniqID:icm.151064.1472 RCallKeySeq#:2) 12:56:07:086 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288590 12:56:07:087 CTIOS1-ctios Trace: >>CG:[call.5000.35288590]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288590 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:7773165756 AlrtgDevID:(null) CallngDevID:7773165756 CalldDevID:4111 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288590 Trnk#:0 TrnkGrp#:0) 12:56:07:087 CTIOS1-ctios Trace: [call.5000.35288590]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 7773165756. 12:56:07:087 CTIOS1-ctios Trace: CallConnection(7773165756.1) created AgentObject (Device) for DeviceID(7773165756). 12:56:07:087 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:56:07:087 CTIOS1-ctios Trace: Added CallConnection(7773165756.1). 12:56:07:087 CTIOS1-ctios Trace: [call.5000.35288590]::CreateCallConnection(): CallConnection(7773165756.1) created successfully. 12:56:07:088 CTIOS1-ctios Trace: >>CG:[call.5000.35288590]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288590 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:7773165756 AlrtgDevID:4111 CallngDevID:7773165756 CalldDevID:4111 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288590 Trnk#:0 TrnkGrp#:0) 12:56:07:088 CTIOS1-ctios Trace: [call.5000.35288590] Found CallConnection(7773165756.1) for device 7773165756. 12:56:07:088 CTIOS1-ctios Trace: [call.5000.35288590]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4111. 12:56:07:088 CTIOS1-ctios Trace: [call.5000.35288590] CallConnection(7773165756.1) found DeviceID(4111) AgentID(437). 12:56:07:088 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:56:07:088 CTIOS1-ctios Trace: Added CallConnection(7773165756.1). 12:56:07:088 CTIOS1-ctios Trace: [call.5000.35288590]::CreateCallConnection(): CallConnection(7773165756.1) created successfully. 12:56:07:088 CTIOS1-ctios Trace: [call.5000.35288590.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x683f0001) 12:56:07:088 CTIOS1-ctios Trace: [call.5000.35288590.4111] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:56:07:088 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288590.4111]:eCallBeginEvent 12:56:07:088 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288590.4111]:eButtonEnablementMaskChange,Msk(683f0001) 12:56:07:088 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288590.4111]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:56:07:178 CTIOS1-ctios Trace: >>CG:[agent.5000.437]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5212 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4111 AGID:437 AGInstr:4111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.437 AGAvailStatus:0) 12:56:07:178 CTIOS1-ctios Trace: [agent.5000.437] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:07:178 CTIOS1-ctios Trace: >>CG:[call.5000.35288590]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288590 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288590 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:7773165756 NewConnDevID:7773165756 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288590 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520566))) 12:56:07:179 CTIOS1-ctios Trace: >>CG:[call.5000.35288590]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288590 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4111 CallngDevID:7773165756 CalldDevID:4111 LstRedirDevID:(null) AnsDevID:4111 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288590 Trnk#:0 TrnkGrp#:0) 12:56:07:179 CTIOS1-ctios Trace: [call.5000.35288590] Found CallConnection(7773165756.1). 12:56:07:179 CTIOS1-ctios Trace: [call.5000.35288590] Found CallConnection(7773165756.1). 12:56:07:179 CTIOS1-ctios Trace: [call.5000.35288590.7773165756] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(7773165756), Button Mask(0xbf01a6) 12:56:07:179 CTIOS1-ctios Trace: [call.5000.35288590.4111] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4111), Button Mask(0x68bf01a6) 12:56:07:179 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][agent.5000.437]:eAgentStateEvent(eTalking),Msk(0) 12:56:07:179 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288590.4111]:eCallDataUpdateEvent,Msk(683f0001) 12:56:07:179 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288590.4111]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:56:07:179 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288590.4111]:eCallEstablishedEvent,Msk(68bf01a6) 12:56:07:214 CTIOS1-ctios Trace: [call.5000.35288590] Found CallConnection(4111.0) for device 4111. 12:56:07:215 CTIOS1-ctios Trace: [call.5000.35288590] Found CallConnection(4111.0) for device 4111. 12:56:07:217 CTIOS1-ctios Trace: ->RCV[bancomer17-1112-3216 a=437][call.5000.35288590.4111]:eSetCallDataRequest 12:56:07:222 CTIOS1-ctios Trace: >>CG:[call.5000.35288590]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288590 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288590 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:7773165756 NewConnDevID:7773165756 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288590 ecc:(...)) 12:56:07:223 CTIOS1-ctios Trace: >>CG:[call.5000.35288590.4111]:eSetCallDataConf(UniqObjID:call.5000.35288590.4111 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-1112-3216) 12:56:07:223 CTIOS1-ctios Trace: <-SND[bancomer17-1112-3216][call.5000.35288590.4111]:eCallDataUpdateEvent,Msk(68bf01a6) 12:56:08:714 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:56:08:715 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:56:08:724 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4105.4106.2 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288190 HldgDevIDFull:4105.4106.2) 12:56:08:724 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0). 12:56:08:724 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:08:724 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:08:779 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:56:08:779 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:08:780 CTIOS1-ctios Trace: >>CG:[call.5000.35288463]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288463 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4105 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288463) 12:56:08:780 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0). 12:56:08:780 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:56:08:780 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:08:780 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:08:788 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0) for device 4105. 12:56:08:789 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0) for device 4105. 12:56:08:969 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0) for device 4105. 12:56:08:969 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0) for device 4105. 12:56:08:979 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:56:08:979 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:08:980 CTIOS1-ctios Trace: >>CG:[call.5000.35288463]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288463 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4105 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288463) 12:56:08:980 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0). 12:56:08:980 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:08:980 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:08:998 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4105.4106.2 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288190 RetrvDevIDFull:4105.4106.2) 12:56:08:998 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0). 12:56:08:998 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:56:08:998 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:08:998 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:09:007 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:56:09:007 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:56:09:052 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:56:09:052 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:09:052 CTIOS1-ctios Trace: >>CG:[call.5000.35288595]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288595 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4105 MsgID:eCallBeginEvent DvrKey:call.5000.35288595 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520568))) 12:56:09:052 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288595 12:56:09:052 CTIOS1-ctios Trace: >>CG:[call.5000.35288595]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288595 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4105 CallngDevID:4105 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288595) 12:56:09:052 CTIOS1-ctios Trace: [call.5000.35288595] CallConnection(4105.0) found DeviceID(4105) AgentID(435). 12:56:09:052 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:56:09:052 CTIOS1-ctios Trace: Added CallConnection(4105.0). 12:56:09:052 CTIOS1-ctios Trace: [call.5000.35288595]::CreateCallConnection(): CallConnection(4105.0) created successfully. 12:56:09:052 CTIOS1-ctios Trace: [call.5000.35288595.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf0002) 12:56:09:053 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:56:09:053 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:09:177 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:56:09:177 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:56:09:187 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4105.4106.2 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288190 HldgDevIDFull:4105.4106.2) 12:56:09:187 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0). 12:56:09:187 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:09:187 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:09:187 CTIOS1-ctios Trace: [call.5000.35288595.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf0002) 12:56:10:784 CTIOS1-ctios Trace: >>CG:[call.5000.35288595]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288595 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4105 RelDevID:4105 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288595) 12:56:10:784 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:10:784 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:10:784 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:10:784 CTIOS1-ctios Trace: >>CG:[call.5000.35288595]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288595 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4105 MsgID:eCallClearedEvent DvrKey:call.5000.35288595) 12:56:10:786 CTIOS1-ctios Trace: >>CG:[call.5000.35288595]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288595 ConnDevIDTyp:0 ConnDevID:4105 MsgID:eCallEndEvent DvrKey:call.5000.35288595) 12:56:10:786 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:10:786 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:10:786 CTIOS1-ctios Trace: Removed CallConnection(4105.0). 12:56:10:786 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288595 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:56:10:786 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:56:10:786 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:10:801 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4105.4106.2 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288190 RetrvDevIDFull:4105.4106.2) 12:56:10:801 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0). 12:56:10:801 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:56:10:801 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:10:801 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:10:809 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:56:10:810 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:56:13:075 CTIOS1-ctios Trace: >>CG:[agent.5000.242]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5088 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2108 AGID:242 AGInstr:2108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.242 AGAvailStatus:1) 12:56:13:075 CTIOS1-ctios Trace: [agent.5000.242] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:56:13:144 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:56:13:144 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:56:13:152 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4105.4106.2 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288190 HldgDevIDFull:4105.4106.2) 12:56:13:153 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0). 12:56:13:153 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:13:153 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:13:210 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:56:13:210 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:13:210 CTIOS1-ctios Trace: >>CG:[call.5000.35288463]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288463 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4105 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288463) 12:56:13:211 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0). 12:56:13:211 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:56:13:211 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:13:211 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:13:217 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0) for device 4105. 12:56:13:217 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0) for device 4105. 12:56:18:873 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0) for device 4087. 12:56:18:874 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0) for device 4087. 12:56:18:907 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(4042.0) for device 4042. 12:56:18:907 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(4042.0) for device 4042. 12:56:18:911 CTIOS1-ctios Trace: >>CG:[call.5000.35288520]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288520 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4087.4088.2 HldgDevID:4087 MsgID:eCallHeldEvent DvrKey:call.5000.35288520 HldgDevIDFull:4087.4088.2) 12:56:18:911 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0). 12:56:18:911 CTIOS1-ctios Trace: [call.5000.35288520.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf000a) 12:56:18:911 CTIOS1-ctios Trace: [call.5000.35288464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:56:18:911 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eButtonEnablementMaskChange,Msk(28bf000a) 12:56:18:911 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:56:18:911 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]: eCallHeldEvent,Msk(28bf000a) 12:56:18:921 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:56:18:921 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:18:921 CTIOS1-ctios Trace: >>CG:[call.5000.35288464]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288464 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4087 RetrvDevID:4087 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288464) 12:56:18:921 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(4087.0). 12:56:18:921 CTIOS1-ctios Trace: [call.5000.35288464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf01a6) 12:56:18:922 CTIOS1-ctios Trace: [call.5000.35288520.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf000a) 12:56:18:922 CTIOS1-ctios Trace: [call.5000.35288520.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf000a) 12:56:18:922 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eTalking),Msk(0) 12:56:18:922 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:56:18:922 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eButtonEnablementMaskChange,Msk(28bf000a) 12:56:18:922 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eButtonEnablementMaskChange,Msk(28bf000a) 12:56:18:922 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eCallRetrievedEvent,Msk(68bf01a6) 12:56:18:929 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(4087.0) for device 4087. 12:56:18:930 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(4087.0) for device 4087. 12:56:18:940 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35288464.4087]:eSetCallDataRequest 12:56:18:944 CTIOS1-ctios Trace: >>CG:[call.5000.35288464.4087]:eSetCallDataConf(UniqObjID:call.5000.35288464.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:56:19:189 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(4042.0) for device 4042. 12:56:19:190 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(4042.0) for device 4042. 12:56:20:578 CTIOS1-ctios Trace: >>CG:[agent.5000.224]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5069 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2030 AGID:224 AGInstr:2030 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.224 AGAvailStatus:1) 12:56:20:578 CTIOS1-ctios Trace: [agent.5000.224] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:56:22:504 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0) for device 4105. 12:56:22:505 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0) for device 4105. 12:56:22:518 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:56:22:518 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:22:519 CTIOS1-ctios Trace: >>CG:[call.5000.35288463]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288463 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4105 HldgDevID:4105 MsgID:eCallHeldEvent DvrKey:call.5000.35288463) 12:56:22:519 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0). 12:56:22:519 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:22:519 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:22:537 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4105.4106.2 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288190 RetrvDevIDFull:4105.4106.2) 12:56:22:537 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0). 12:56:22:537 CTIOS1-ctios Trace: [call.5000.35288190.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:56:22:538 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:22:538 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:22:545 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:56:22:546 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:56:26:136 CTIOS1-ctios Trace: >>CG:[call.5000.35288392]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288392 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288392 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:90315 NewConnDevID:90315 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288392 ecc:(...)) 12:56:28:303 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:170 SGID:5051 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2204 ANI:27 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1473 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1473 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:1876) 12:56:28:303 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][]:eAgentPrecallEvent 12:56:28:307 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:56:28:307 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:28:307 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eReserved),Msk(0) 12:56:28:383 CTIOS1-ctios Trace: >>CG:[call.5000.35288604]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288604 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:27 DNIS:2204 Dialed#:3009 ConnDevID:27 RCallKeyDay:151064 RCallKeyCID:1473 MsgID:eCallBeginEvent DvrKey:call.5000.35288604 ecc:(...) ICMEntUniqID:icm.151064.1473 RCallKeySeq#:2) 12:56:28:384 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288604 12:56:28:384 CTIOS1-ctios Trace: >>CG:[call.5000.35288604]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288604 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:27 AlrtgDevID:(null) CallngDevID:27 CalldDevID:2204 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288604 Trnk#:0 TrnkGrp#:0) 12:56:28:384 CTIOS1-ctios Trace: [call.5000.35288604]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 27. 12:56:28:384 CTIOS1-ctios Trace: CallConnection(27.1) created AgentObject (Device) for DeviceID(27). 12:56:28:384 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:56:28:384 CTIOS1-ctios Trace: Added CallConnection(27.1). 12:56:28:384 CTIOS1-ctios Trace: [call.5000.35288604]::CreateCallConnection(): CallConnection(27.1) created successfully. 12:56:28:384 CTIOS1-ctios Trace: >>CG:[call.5000.35288604]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288604 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:170 SGID:5051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:27 AlrtgDevID:2204 CallngDevID:27 CalldDevID:2204 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288604 Trnk#:0 TrnkGrp#:0) 12:56:28:384 CTIOS1-ctios Trace: [call.5000.35288604] Found CallConnection(27.1) for device 27. 12:56:28:384 CTIOS1-ctios Trace: [call.5000.35288604]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2204. 12:56:28:384 CTIOS1-ctios Trace: [call.5000.35288604] CallConnection(27.1) found DeviceID(2204) AgentID(282). 12:56:28:384 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:56:28:384 CTIOS1-ctios Trace: Added CallConnection(27.1). 12:56:28:384 CTIOS1-ctios Trace: [call.5000.35288604]::CreateCallConnection(): CallConnection(27.1) created successfully. 12:56:28:385 CTIOS1-ctios Trace: [call.5000.35288604.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x683f0001) 12:56:28:385 CTIOS1-ctios Trace: [call.5000.35288604.2204] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:56:28:385 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288604.2204]:eCallBeginEvent 12:56:28:385 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288604.2204]:eButtonEnablementMaskChange,Msk(683f0001) 12:56:28:385 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288604.2204]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:56:28:404 CTIOS1-ctios Trace: >>CG:[agent.5000.282]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:170 SGID:5051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5128 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2204 AGID:282 AGInstr:2204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.282 AGAvailStatus:0) 12:56:28:405 CTIOS1-ctios Trace: [agent.5000.282] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:28:405 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][agent.5000.282]:eAgentStateEvent(eTalking),Msk(0) 12:56:28:405 CTIOS1-ctios Trace: >>CG:[call.5000.35288604]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288604 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288604 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:27 NewConnDevID:27 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288604 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520588))) 12:56:28:405 CTIOS1-ctios Trace: >>CG:[call.5000.35288604]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288604 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:170 SGID:5051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2204 CallngDevID:27 CalldDevID:2204 LstRedirDevID:(null) AnsDevID:2204 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288604 Trnk#:0 TrnkGrp#:0) 12:56:28:405 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288604.2204]:eCallDataUpdateEvent,Msk(683f0001) 12:56:28:405 CTIOS1-ctios Trace: [call.5000.35288604] Found CallConnection(27.1). 12:56:28:405 CTIOS1-ctios Trace: [call.5000.35288604] Found CallConnection(27.1). 12:56:28:405 CTIOS1-ctios Trace: [call.5000.35288604.27] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(27), Button Mask(0xbf01a6) 12:56:28:405 CTIOS1-ctios Trace: [call.5000.35288604.2204] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2204), Button Mask(0x68bf01a6) 12:56:28:405 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288604.2204]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:56:28:405 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288604.2204]:eCallEstablishedEvent,Msk(68bf01a6) 12:56:28:473 CTIOS1-ctios Trace: ->RCV[BANCOMER43-4084-3052 a=282][call.5000.35288604.2204]:eSetCallDataRequest 12:56:28:478 CTIOS1-ctios Trace: >>CG:[call.5000.35288604]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288604 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288604 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:27 NewConnDevID:27 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288604 ecc:(...)) 12:56:28:479 CTIOS1-ctios Trace: >>CG:[call.5000.35288604.2204]:eSetCallDataConf(UniqObjID:call.5000.35288604.2204 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER43-4084-3052) 12:56:28:479 CTIOS1-ctios Trace: <-SND[BANCOMER43-4084-3052][call.5000.35288604.2204]:eCallDataUpdateEvent,Msk(68bf01a6) 12:56:28:799 CTIOS1-ctios Trace: >>CG:[call.5000.35288392]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288392 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288392 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:90315 NewConnDevID:90315 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288392 ecc:(...)) 12:56:28:837 CTIOS1-ctios Trace: [call.5000.35288392] Found CallConnection(2003.0) for device 2003. 12:56:28:847 CTIOS1-ctios Trace: [call.5000.35288392] Found CallConnection(2003.0) for device 2003. 12:56:28:849 CTIOS1-ctios Trace: >>CG:[call.5000.2130706805]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706805 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:90315 DNIS:3000 CallrEntrDig:3000 ConnDevID:2003 RCallKeyDay:151064 RCallKeyCID:1436 MsgID:eCallBeginEvent DvrKey:call.5000.2130706805 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519970)) ICMEntUniqID:icm.151064.1436 RCallKeySeq#:3) 12:56:28:849 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706805 12:56:28:850 CTIOS1-ctios Trace: >>CG:[call.5000.35288392]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288392 NumParties:1 SecDevIDTyp:0 SecCID:2130706805 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:90315 SecDevID:2003 TfrgDevID:2003 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.35288392ConnectedParty[1]:(ConnPtyCID:35288392 ConnPtyDevIDTyp:1 ConnPtyDevID:90315)) 12:56:28:850 CTIOS1-ctios Trace: [call.5000.35288392] Found CallConnection(2003.0). 12:56:28:850 CTIOS1-ctios Trace: >>CG:[call.5000.2130706805]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288392 NumParties:1 SecDevIDTyp:0 SecCID:2130706805 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:90315 SecDevID:2003 TfrgDevID:2003 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2130706805ConnectedParty[1]:(ConnPtyCID:35288392 ConnPtyDevIDTyp:1 ConnPtyDevID:90315)) 12:56:28:850 CTIOS1-ctios Trace: [call.5000.2130706805]::FindTransferCommonDeviceID Calls [call.5000.35288392] and [call.5000.2130706805] do not appear to have a common Device. Tranferring Device [2003] is set as common device 12:56:28:850 CTIOS1-ctios Trace: [call.5000.35288392] Found CallConnection(2003.0). 12:56:28:850 CTIOS1-ctios Trace: [call.5000.35288392] Found CallConnection(2003.0). 12:56:28:850 CTIOS1-ctios Trace: Removed CallConnection(2003.0). 12:56:28:851 CTIOS1-ctios Trace: Added CallConnection(90315.1). 12:56:28:851 CTIOS1-ctios Trace: [call.5000.2130706805] Moved CallConnection[90315.1] from [call.5000.35288392] to [call.5000.2130706805]. 12:56:28:851 CTIOS1-ctios Trace: >>CG:[call.5000.2130706805]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706805 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2130706805 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2003 NewConnDevID:90315 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706805) 12:56:28:851 CTIOS1-ctios Trace: >>CG:[call.5000.2130706805]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706805 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:90315 RelDevID:90315 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2130706805) 12:56:28:852 CTIOS1-ctios Trace: >>CG:[call.5000.2130706805]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706805 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2003 MsgID:eCallClearedEvent DvrKey:call.5000.2130706805) 12:56:28:852 CTIOS1-ctios Trace: >>CG:[call.5000.2130706805]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706805 ConnDevIDTyp:1 ConnDevID:90315 MsgID:eCallEndEvent DvrKey:call.5000.2130706805) 12:56:28:852 CTIOS1-ctios Trace: Removed CallConnection(90315.1). 12:56:28:852 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2130706805 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:56:28:853 CTIOS1-ctios Trace: >>CG:[call.5000.35288392]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288392 ConnDevIDTyp:1 ConnDevID:90315 MsgID:eCallEndEvent DvrKey:call.5000.35288392) 12:56:28:853 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288392 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:56:28:853 CTIOS1-ctios Trace: >>CG:[agent.5000.214]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5022 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2003 AGID:214 AGInstr:2003 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.214 AGAvailStatus:1) 12:56:28:854 CTIOS1-ctios Trace: [agent.5000.214] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:56:28:955 CTIOS1-ctios Trace: [call.5000.35288604] Found CallConnection(2204.0) for device 2204. 12:56:28:960 CTIOS1-ctios Trace: [call.5000.35288604] Found CallConnection(2204.0) for device 2204. 12:56:29:301 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4021 ANI:4327452439 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1474 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1474 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1877) 12:56:29:305 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:56:29:305 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:29:414 CTIOS1-ctios Trace: >>CG:[call.5000.35288607]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288607 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:4327452439 DNIS:4021 Dialed#:3021 ConnDevID:4327452439 RCallKeyDay:151064 RCallKeyCID:1474 MsgID:eCallBeginEvent DvrKey:call.5000.35288607 ecc:(...) ICMEntUniqID:icm.151064.1474 RCallKeySeq#:2) 12:56:29:414 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288607 12:56:29:414 CTIOS1-ctios Trace: >>CG:[call.5000.35288607]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288607 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4327452439 AlrtgDevID:(null) CallngDevID:4327452439 CalldDevID:4021 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288607 Trnk#:0 TrnkGrp#:0) 12:56:29:414 CTIOS1-ctios Trace: [call.5000.35288607]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4327452439. 12:56:29:414 CTIOS1-ctios Trace: CallConnection(4327452439.1) created AgentObject (Device) for DeviceID(4327452439). 12:56:29:414 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:56:29:415 CTIOS1-ctios Trace: Added CallConnection(4327452439.1). 12:56:29:415 CTIOS1-ctios Trace: [call.5000.35288607]::CreateCallConnection(): CallConnection(4327452439.1) created successfully. 12:56:29:415 CTIOS1-ctios Trace: >>CG:[call.5000.35288607]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288607 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4327452439 AlrtgDevID:4021 CallngDevID:4327452439 CalldDevID:4021 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288607 Trnk#:0 TrnkGrp#:0) 12:56:29:416 CTIOS1-ctios Trace: [call.5000.35288607] Found CallConnection(4327452439.1) for device 4327452439. 12:56:29:416 CTIOS1-ctios Trace: [call.5000.35288607]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4021. 12:56:29:416 CTIOS1-ctios Trace: [call.5000.35288607] CallConnection(4327452439.1) found DeviceID(4021) AgentID(407). 12:56:29:416 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:56:29:416 CTIOS1-ctios Trace: Added CallConnection(4327452439.1). 12:56:29:416 CTIOS1-ctios Trace: [call.5000.35288607]::CreateCallConnection(): CallConnection(4327452439.1) created successfully. 12:56:29:416 CTIOS1-ctios Trace: [call.5000.35288607.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x203f0001) 12:56:29:416 CTIOS1-ctios Trace: [call.5000.35288607.4021] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:56:29:416 CTIOS1-ctios Trace: [call.5000.35288532.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:56:31:282 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4021.4022.2.0) for device 4021. 12:56:31:283 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4021.4022.2.0) for device 4021. 12:56:31:292 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:56:31:292 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:31:292 CTIOS1-ctios Trace: >>CG:[call.5000.35288607]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288607 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288607 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4327452439 NewConnDevID:4327452439 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288607 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520590))) 12:56:31:293 CTIOS1-ctios Trace: >>CG:[call.5000.35288607]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288607 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4021 CallngDevID:4327452439 CalldDevID:4021 LstRedirDevID:(null) AnsDevID:4021 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288607 Trnk#:0 TrnkGrp#:0) 12:56:31:293 CTIOS1-ctios Trace: [call.5000.35288607] Found CallConnection(4327452439.1). 12:56:31:293 CTIOS1-ctios Trace: [call.5000.35288607] Found CallConnection(4327452439.1). 12:56:31:293 CTIOS1-ctios Trace: [call.5000.35288607.4327452439] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4327452439), Button Mask(0xbf01a6) 12:56:31:293 CTIOS1-ctios Trace: [call.5000.35288607.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:56:31:293 CTIOS1-ctios Trace: [call.5000.35288532.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:56:31:293 CTIOS1-ctios Trace: [call.5000.35288532.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:56:31:301 CTIOS1-ctios Trace: >>CG:[call.5000.35288532]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288532 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4021.4022.2 HldgDevID:4021 MsgID:eCallHeldEvent DvrKey:call.5000.35288532 HldgDevIDFull:4021.4022.2) 12:56:31:301 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4021.4022.2.0). 12:56:31:301 CTIOS1-ctios Trace: [call.5000.35288532.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:56:31:301 CTIOS1-ctios Trace: [call.5000.35288607.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:56:31:327 CTIOS1-ctios Trace: [call.5000.35288607] Found CallConnection(4021.0) for device 4021. 12:56:31:329 CTIOS1-ctios Trace: [call.5000.35288607] Found CallConnection(4021.0) for device 4021. 12:56:31:329 CTIOS1-ctios Trace: >>CG:[call.5000.35288607]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288607 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288607 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4327452439 NewConnDevID:4327452439 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288607 ecc:(...)) 12:56:45:985 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(4087.0) for device 4087. 12:56:45:986 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(4087.0) for device 4087. 12:56:45:998 CTIOS1-ctios Trace: >>CG:[agent.5000.429]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5202 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4087 AGID:429 AGInstr:4087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.429 AGAvailStatus:0) 12:56:45:998 CTIOS1-ctios Trace: [agent.5000.429] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:45:999 CTIOS1-ctios Trace: >>CG:[call.5000.35288464]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288464 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4087 HldgDevID:4087 MsgID:eCallHeldEvent DvrKey:call.5000.35288464) 12:56:45:999 CTIOS1-ctios Trace: [call.5000.35288464] Found CallConnection(4087.0). 12:56:45:999 CTIOS1-ctios Trace: [call.5000.35288464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:56:45:999 CTIOS1-ctios Trace: [call.5000.35288520.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf000a) 12:56:45:999 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][agent.5000.429]:eAgentStateEvent(eHold),Msk(0) 12:56:45:999 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:56:45:999 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eButtonEnablementMaskChange,Msk(28bf000a) 12:56:45:999 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]: eCallHeldEvent,Msk(68bf000a) 12:56:46:217 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(4042.0) for device 4042. 12:56:46:218 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(4042.0) for device 4042. 12:56:46:233 CTIOS1-ctios Trace: >>CG:[call.5000.35288520]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288520 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4087.4088.2 RetrvDevID:4087 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288520 RetrvDevIDFull:4087.4088.2) 12:56:46:233 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0). 12:56:46:233 CTIOS1-ctios Trace: [call.5000.35288520.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x28bf01a6) 12:56:46:233 CTIOS1-ctios Trace: [call.5000.35288464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:56:46:233 CTIOS1-ctios Trace: [call.5000.35288464.4087] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4087), Button Mask(0x68bf000a) 12:56:46:233 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:56:46:233 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:56:46:233 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288464.4087]:eButtonEnablementMaskChange,Msk(68bf000a) 12:56:46:233 CTIOS1-ctios Trace: <-SND[bancomer17-3468-2020][call.5000.35288520.4087]:eCallRetrievedEvent,Msk(28bf01a6) 12:56:46:252 CTIOS1-ctios Trace: ->RCV[bancomer17-3468-2020 a=429][call.5000.35288520.4087]:eSetCallDataRequest 12:56:46:257 CTIOS1-ctios Trace: >>CG:[call.5000.35288520.4087]:eSetCallDataConf(UniqObjID:call.5000.35288520.4087 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3468-2020) 12:56:46:501 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0) for device 4087. 12:56:46:502 CTIOS1-ctios Trace: [call.5000.35288520] Found CallConnection(4087.4088.2.0) for device 4087. 12:56:46:503 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(4042.0) for device 4042. 12:56:46:503 CTIOS1-ctios Trace: [call.5000.35288523] Found CallConnection(4042.0) for device 4042. 12:56:47:978 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4039 ANI:6622127992 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1477 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1477 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1881) 12:56:47:979 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][]:eAgentPrecallEvent 12:56:47:982 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:56:47:982 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:47:982 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eReserved),Msk(0) 12:56:48:096 CTIOS1-ctios Trace: >>CG:[call.5000.35288612]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288612 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6622127992 DNIS:4039 Dialed#:3021 ConnDevID:6622127992 RCallKeyDay:151064 RCallKeyCID:1477 MsgID:eCallBeginEvent DvrKey:call.5000.35288612 ecc:(...) ICMEntUniqID:icm.151064.1477 RCallKeySeq#:2) 12:56:48:096 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288612 12:56:48:097 CTIOS1-ctios Trace: >>CG:[call.5000.35288612]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288612 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6622127992 AlrtgDevID:(null) CallngDevID:6622127992 CalldDevID:4039 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288612 Trnk#:0 TrnkGrp#:0) 12:56:48:097 CTIOS1-ctios Trace: [call.5000.35288612]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6622127992. 12:56:48:097 CTIOS1-ctios Trace: CallConnection(6622127992.1) created AgentObject (Device) for DeviceID(6622127992). 12:56:48:097 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:56:48:097 CTIOS1-ctios Trace: Added CallConnection(6622127992.1). 12:56:48:097 CTIOS1-ctios Trace: [call.5000.35288612]::CreateCallConnection(): CallConnection(6622127992.1) created successfully. 12:56:48:098 CTIOS1-ctios Trace: >>CG:[call.5000.35288612]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288612 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6622127992 AlrtgDevID:4039 CallngDevID:6622127992 CalldDevID:4039 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288612 Trnk#:0 TrnkGrp#:0) 12:56:48:098 CTIOS1-ctios Trace: [call.5000.35288612] Found CallConnection(6622127992.1) for device 6622127992. 12:56:48:098 CTIOS1-ctios Trace: [call.5000.35288612]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4039. 12:56:48:098 CTIOS1-ctios Trace: [call.5000.35288612] CallConnection(6622127992.1) found DeviceID(4039) AgentID(413). 12:56:48:098 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:56:48:098 CTIOS1-ctios Trace: Added CallConnection(6622127992.1). 12:56:48:098 CTIOS1-ctios Trace: [call.5000.35288612]::CreateCallConnection(): CallConnection(6622127992.1) created successfully. 12:56:48:098 CTIOS1-ctios Trace: [call.5000.35288612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683f0001) 12:56:48:098 CTIOS1-ctios Trace: [call.5000.35288612.4039] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:56:48:098 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf01a6) 12:56:48:099 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288612.4039]:eCallBeginEvent 12:56:48:099 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288612.4039]:eButtonEnablementMaskChange,Msk(683f0001) 12:56:48:099 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:56:48:099 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288612.4039]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:56:50:060 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0) for device 4039. 12:56:50:060 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0) for device 4039. 12:56:50:068 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:56:50:068 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:50:068 CTIOS1-ctios Trace: >>CG:[call.5000.35288612]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288612 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288612 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6622127992 NewConnDevID:6622127992 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288612 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520609))) 12:56:50:069 CTIOS1-ctios Trace: >>CG:[call.5000.35288612]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288612 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4039 CallngDevID:6622127992 CalldDevID:4039 LstRedirDevID:(null) AnsDevID:4039 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288612 Trnk#:0 TrnkGrp#:0) 12:56:50:069 CTIOS1-ctios Trace: [call.5000.35288612] Found CallConnection(6622127992.1). 12:56:50:069 CTIOS1-ctios Trace: [call.5000.35288612] Found CallConnection(6622127992.1). 12:56:50:069 CTIOS1-ctios Trace: [call.5000.35288612.6622127992] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6622127992), Button Mask(0xbf01a6) 12:56:50:069 CTIOS1-ctios Trace: [call.5000.35288612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf01a6) 12:56:50:069 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf01a6) 12:56:50:069 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf01a6) 12:56:50:070 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eTalking),Msk(0) 12:56:50:070 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288612.4039]:eCallDataUpdateEvent,Msk(683f0001) 12:56:50:070 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288612.4039]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:56:50:070 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:56:50:070 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:56:50:070 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288612.4039]:eCallEstablishedEvent,Msk(68bf01a6) 12:56:50:073 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4039.4040.2 HldgDevID:4039 MsgID:eCallHeldEvent DvrKey:call.5000.35288152 HldgDevIDFull:4039.4040.2) 12:56:50:073 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0). 12:56:50:073 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf000a) 12:56:50:074 CTIOS1-ctios Trace: [call.5000.35288612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf01a6) 12:56:50:074 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf000a) 12:56:50:074 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288612.4039]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:56:50:074 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]: eCallHeldEvent,Msk(28bf000a) 12:56:50:101 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35288612.4039]:eSetCallDataRequest 12:56:50:107 CTIOS1-ctios Trace: >>CG:[call.5000.35288612]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288612 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288612 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6622127992 NewConnDevID:6622127992 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288612 ecc:(...)) 12:56:50:108 CTIOS1-ctios Trace: >>CG:[call.5000.35288612.4039]:eSetCallDataConf(UniqObjID:call.5000.35288612.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:56:50:108 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288612.4039]:eCallDataUpdateEvent,Msk(68bf01a6) 12:56:50:118 CTIOS1-ctios Trace: [call.5000.35288612] Found CallConnection(4039.0) for device 4039. 12:56:50:119 CTIOS1-ctios Trace: [call.5000.35288612] Found CallConnection(4039.0) for device 4039. 12:56:51:381 CTIOS1-ctios Trace: >>CG:[agent.5000.338]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5162 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2099 AGID:338 AGInstr:2099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.338 AGAvailStatus:1) 12:56:51:381 CTIOS1-ctios Trace: [agent.5000.338] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:56:53:932 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:190 SGID:5057 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2096 ANI:10 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1475 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1475 RCallKeySeq#:1 CallTypIDTag:5021 PreCallIIDTag:1879) 12:56:53:933 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][]:eAgentPrecallEvent 12:56:53:937 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:56:53:937 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:53:938 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][agent.5000.238]:eAgentStateEvent(eReserved),Msk(0) 12:56:54:055 CTIOS1-ctios Trace: >>CG:[call.5000.35288615]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288615 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:10 DNIS:2096 Dialed#:3009 ConnDevID:10 RCallKeyDay:151064 RCallKeyCID:1475 MsgID:eCallBeginEvent DvrKey:call.5000.35288615 ecc:(...) ICMEntUniqID:icm.151064.1475 RCallKeySeq#:2) 12:56:54:055 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288615 12:56:54:056 CTIOS1-ctios Trace: >>CG:[call.5000.35288615]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288615 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:10 AlrtgDevID:(null) CallngDevID:10 CalldDevID:2096 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288615 Trnk#:0 TrnkGrp#:0) 12:56:54:056 CTIOS1-ctios Trace: [call.5000.35288615]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 10. 12:56:54:056 CTIOS1-ctios Trace: CallConnection(10.1) created AgentObject (Device) for DeviceID(10). 12:56:54:056 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:56:54:056 CTIOS1-ctios Trace: Added CallConnection(10.1). 12:56:54:056 CTIOS1-ctios Trace: [call.5000.35288615]::CreateCallConnection(): CallConnection(10.1) created successfully. 12:56:54:056 CTIOS1-ctios Trace: >>CG:[call.5000.35288615]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288615 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:190 SGID:5057 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:10 AlrtgDevID:2096 CallngDevID:10 CalldDevID:2096 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288615 Trnk#:0 TrnkGrp#:0) 12:56:54:056 CTIOS1-ctios Trace: [call.5000.35288615] Found CallConnection(10.1) for device 10. 12:56:54:056 CTIOS1-ctios Trace: [call.5000.35288615]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2096. 12:56:54:056 CTIOS1-ctios Trace: [call.5000.35288615] CallConnection(10.1) found DeviceID(2096) AgentID(238). 12:56:54:056 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:56:54:056 CTIOS1-ctios Trace: Added CallConnection(10.1). 12:56:54:056 CTIOS1-ctios Trace: [call.5000.35288615]::CreateCallConnection(): CallConnection(10.1) created successfully. 12:56:54:056 CTIOS1-ctios Trace: [call.5000.35288615.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x683f0001) 12:56:54:056 CTIOS1-ctios Trace: [call.5000.35288615.2096] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:56:54:056 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eCallBeginEvent 12:56:54:056 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eButtonEnablementMaskChange,Msk(683f0001) 12:56:54:057 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:56:54:133 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:56:54:133 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:54:133 CTIOS1-ctios Trace: >>CG:[call.5000.35288615]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288615 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288615 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10 NewConnDevID:10 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288615 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520613))) 12:56:54:134 CTIOS1-ctios Trace: >>CG:[call.5000.35288615]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288615 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:190 SGID:5057 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:10 CalldDevID:2096 LstRedirDevID:(null) AnsDevID:2096 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288615 Trnk#:0 TrnkGrp#:0) 12:56:54:134 CTIOS1-ctios Trace: [call.5000.35288615] Found CallConnection(10.1). 12:56:54:134 CTIOS1-ctios Trace: [call.5000.35288615] Found CallConnection(10.1). 12:56:54:134 CTIOS1-ctios Trace: [call.5000.35288615.10] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(10), Button Mask(0xbf01a6) 12:56:54:134 CTIOS1-ctios Trace: [call.5000.35288615.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x68bf01a6) 12:56:54:134 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][agent.5000.238]:eAgentStateEvent(eTalking),Msk(0) 12:56:54:134 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eCallDataUpdateEvent,Msk(683f0001) 12:56:54:134 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:56:54:135 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eCallEstablishedEvent,Msk(68bf01a6) 12:56:54:167 CTIOS1-ctios Trace: [call.5000.35288615] Found CallConnection(2096.0) for device 2096. 12:56:54:169 CTIOS1-ctios Trace: [call.5000.35288615] Found CallConnection(2096.0) for device 2096. 12:56:54:169 CTIOS1-ctios Trace: ->RCV[bancomer17-4536-4336 a=238][call.5000.35288615.2096]:eSetCallDataRequest 12:56:54:175 CTIOS1-ctios Trace: >>CG:[call.5000.35288615]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288615 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288615 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10 NewConnDevID:10 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288615 ecc:(...)) 12:56:54:175 CTIOS1-ctios Trace: >>CG:[call.5000.35288615.2096]:eSetCallDataConf(UniqObjID:call.5000.35288615.2096 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-4536-4336) 12:56:54:176 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eCallDataUpdateEvent,Msk(68bf01a6) 12:56:54:198 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:56:54:199 CTIOS1-ctios Trace: [call.5000.35288190] Found CallConnection(4105.4106.2.0) for device 4105. 12:56:54:201 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4105.4106.2 RelDevID:4105 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288190 RelDevIDFull:4105.4106.2) 12:56:54:201 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:54:201 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:54:201 CTIOS1-ctios Trace: Removed CallConnection(4105.4106.2.0). 12:56:54:201 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf000a) 12:56:54:201 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:8717203267 RelDevID:8717203267 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288190) 12:56:54:201 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:8717203267 MsgID:eCallClearedEvent DvrKey:call.5000.35288190) 12:56:54:201 CTIOS1-ctios Trace: >>CG:[call.5000.35288190]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288190 ConnDevIDTyp:1 ConnDevID:8717203267 MsgID:eCallEndEvent DvrKey:call.5000.35288190) 12:56:54:201 CTIOS1-ctios Trace: Removed CallConnection(8717203267.1). 12:56:54:201 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288190 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:56:55:099 CTIOS1-ctios Trace: >>CG:[agent.5000.435]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5211 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4105 AGID:435 AGInstr:4105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.435 AGAvailStatus:0) 12:56:55:099 CTIOS1-ctios Trace: [agent.5000.435] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:55:099 CTIOS1-ctios Trace: >>CG:[call.5000.35288463]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288463 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4105 RetrvDevID:4105 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288463) 12:56:55:099 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0). 12:56:55:100 CTIOS1-ctios Trace: [call.5000.35288463.4105] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4105), Button Mask(0x20bf01a6) 12:56:55:106 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0) for device 4105. 12:56:55:106 CTIOS1-ctios Trace: [call.5000.35288463] Found CallConnection(4105.0) for device 4105. 12:56:55:582 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4054 ANI:6865631723 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1478 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1478 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1882) 12:56:55:582 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][]:eAgentPrecallEvent 12:56:55:586 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:56:55:586 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:55:586 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eReserved),Msk(0) 12:56:55:698 CTIOS1-ctios Trace: >>CG:[call.5000.35288620]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288620 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6865631723 DNIS:4054 Dialed#:3021 ConnDevID:6865631723 RCallKeyDay:151064 RCallKeyCID:1478 MsgID:eCallBeginEvent DvrKey:call.5000.35288620 ecc:(...) ICMEntUniqID:icm.151064.1478 RCallKeySeq#:2) 12:56:55:698 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288620 12:56:55:699 CTIOS1-ctios Trace: >>CG:[call.5000.35288620]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288620 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6865631723 AlrtgDevID:(null) CallngDevID:6865631723 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288620 Trnk#:0 TrnkGrp#:0) 12:56:55:699 CTIOS1-ctios Trace: [call.5000.35288620]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6865631723. 12:56:55:699 CTIOS1-ctios Trace: CallConnection(6865631723.1) created AgentObject (Device) for DeviceID(6865631723). 12:56:55:699 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:56:55:699 CTIOS1-ctios Trace: Added CallConnection(6865631723.1). 12:56:55:699 CTIOS1-ctios Trace: [call.5000.35288620]::CreateCallConnection(): CallConnection(6865631723.1) created successfully. 12:56:55:700 CTIOS1-ctios Trace: >>CG:[call.5000.35288620]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288620 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6865631723 AlrtgDevID:4054 CallngDevID:6865631723 CalldDevID:4054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288620 Trnk#:0 TrnkGrp#:0) 12:56:55:700 CTIOS1-ctios Trace: [call.5000.35288620] Found CallConnection(6865631723.1) for device 6865631723. 12:56:55:700 CTIOS1-ctios Trace: [call.5000.35288620]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4054. 12:56:55:700 CTIOS1-ctios Trace: [call.5000.35288620] CallConnection(6865631723.1) found DeviceID(4054) AgentID(418). 12:56:55:700 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:56:55:700 CTIOS1-ctios Trace: Added CallConnection(6865631723.1). 12:56:55:700 CTIOS1-ctios Trace: [call.5000.35288620]::CreateCallConnection(): CallConnection(6865631723.1) created successfully. 12:56:55:700 CTIOS1-ctios Trace: [call.5000.35288620.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x683f0001) 12:56:55:700 CTIOS1-ctios Trace: [call.5000.35288620.4054] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:56:55:701 CTIOS1-ctios Trace: [call.5000.35288543.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf01a6) 12:56:55:701 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288620.4054]:eCallBeginEvent 12:56:55:701 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288620.4054]:eButtonEnablementMaskChange,Msk(683f0001) 12:56:55:701 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:56:55:701 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288620.4054]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:56:56:867 CTIOS1-ctios Trace: [call.5000.35288612] Found CallConnection(4039.0) for device 4039. 12:56:56:867 CTIOS1-ctios Trace: [call.5000.35288612] Found CallConnection(4039.0) for device 4039. 12:56:56:878 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:56:56:878 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:56:878 CTIOS1-ctios Trace: >>CG:[call.5000.35288612]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288612 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4039 HldgDevID:4039 MsgID:eCallHeldEvent DvrKey:call.5000.35288612) 12:56:56:879 CTIOS1-ctios Trace: [call.5000.35288612] Found CallConnection(4039.0). 12:56:56:879 CTIOS1-ctios Trace: [call.5000.35288612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:56:56:879 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf000a) 12:56:56:879 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eHold),Msk(0) 12:56:56:879 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288612.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:56:56:879 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf000a) 12:56:56:879 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288612.4039]: eCallHeldEvent,Msk(68bf000a) 12:56:56:899 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4039.4040.2 RetrvDevID:4039 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288152 RetrvDevIDFull:4039.4040.2) 12:56:56:899 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0). 12:56:56:899 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf01a6) 12:56:56:899 CTIOS1-ctios Trace: [call.5000.35288612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:56:56:899 CTIOS1-ctios Trace: [call.5000.35288612.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:56:56:899 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:56:56:899 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288612.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:56:56:899 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288612.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:56:56:899 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eCallRetrievedEvent,Msk(28bf01a6) 12:56:56:909 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0) for device 4039. 12:56:56:910 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0) for device 4039. 12:56:56:915 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35288152.4039]:eSetCallDataRequest 12:56:56:920 CTIOS1-ctios Trace: >>CG:[call.5000.35288152.4039]:eSetCallDataConf(UniqObjID:call.5000.35288152.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:56:57:238 CTIOS1-ctios Trace: >>CG:[call.5000.35288612]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288612 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4039 RelDevID:4039 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288612) 12:56:57:238 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:57:238 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf01a6) 12:56:57:238 CTIOS1-ctios Trace: >>CG:[call.5000.35288612]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288612 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6622127992 RelDevID:6622127992 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288612) 12:56:57:238 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf01a6) 12:56:57:238 CTIOS1-ctios Trace: >>CG:[call.5000.35288612]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288612 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:6622127992 MsgID:eCallClearedEvent DvrKey:call.5000.35288612) 12:56:57:239 CTIOS1-ctios Trace: >>CG:[call.5000.35288612]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288612 ConnDevIDTyp:1 ConnDevID:6622127992 MsgID:eCallEndEvent DvrKey:call.5000.35288612) 12:56:57:239 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf01a6) 12:56:57:239 CTIOS1-ctios Trace: Removed CallConnection(6622127992.1). 12:56:57:239 CTIOS1-ctios Trace: Removed CallConnection(4039.0). 12:56:57:239 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288612 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:56:57:239 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:1) 12:56:57:239 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:56:57:239 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x20bf01a6) 12:56:57:239 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:56:57:240 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288612.4039]:eCallConnectionClearedEvent,Msk(3c0000) 12:56:57:240 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:56:57:240 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288612.4039]:eCallConnectionClearedEvent,Msk(3c0000) 12:56:57:240 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288612.4039]:eCallClearedEvent,Msk(3c0000) 12:56:57:240 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:56:57:240 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288612.4039]:eCallEndEvent 12:56:57:240 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:56:57:240 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eAvailable),Msk(0) 12:56:59:150 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:220 SGID:5052 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2279 ANI:12043 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1476 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1476 RCallKeySeq#:1 CallTypIDTag:5016 PreCallIIDTag:1880) 12:56:59:150 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][]:eAgentPrecallEvent 12:56:59:154 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:56:59:155 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:59:156 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eReserved),Msk(0) 12:56:59:224 CTIOS1-ctios Trace: >>CG:[call.5000.35288623]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288623 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:12043 DNIS:2279 Dialed#:3009 ConnDevID:12043 RCallKeyDay:151064 RCallKeyCID:1476 MsgID:eCallBeginEvent DvrKey:call.5000.35288623 ecc:(...) ICMEntUniqID:icm.151064.1476 RCallKeySeq#:2) 12:56:59:224 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288623 12:56:59:224 CTIOS1-ctios Trace: >>CG:[call.5000.35288623]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288623 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:12043 AlrtgDevID:(null) CallngDevID:12043 CalldDevID:2279 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288623 Trnk#:0 TrnkGrp#:0) 12:56:59:224 CTIOS1-ctios Trace: [call.5000.35288623]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 12043. 12:56:59:224 CTIOS1-ctios Trace: CallConnection(12043.1) created AgentObject (Device) for DeviceID(12043). 12:56:59:224 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:56:59:224 CTIOS1-ctios Trace: Added CallConnection(12043.1). 12:56:59:224 CTIOS1-ctios Trace: [call.5000.35288623]::CreateCallConnection(): CallConnection(12043.1) created successfully. 12:56:59:224 CTIOS1-ctios Trace: >>CG:[call.5000.35288623]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288623 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:220 SGID:5052 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:12043 AlrtgDevID:2279 CallngDevID:12043 CalldDevID:2279 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288623 Trnk#:0 TrnkGrp#:0) 12:56:59:225 CTIOS1-ctios Trace: [call.5000.35288623] Found CallConnection(12043.1) for device 12043. 12:56:59:225 CTIOS1-ctios Trace: [call.5000.35288623]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2279. 12:56:59:225 CTIOS1-ctios Trace: [call.5000.35288623] CallConnection(12043.1) found DeviceID(2279) AgentID(262). 12:56:59:225 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:56:59:225 CTIOS1-ctios Trace: Added CallConnection(12043.1). 12:56:59:225 CTIOS1-ctios Trace: [call.5000.35288623]::CreateCallConnection(): CallConnection(12043.1) created successfully. 12:56:59:225 CTIOS1-ctios Trace: [call.5000.35288623.2279] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2279), Button Mask(0x683f0001) 12:56:59:225 CTIOS1-ctios Trace: [call.5000.35288623.2279] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:56:59:225 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288623.2279]:eCallBeginEvent 12:56:59:225 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288623.2279]:eButtonEnablementMaskChange,Msk(683f0001) 12:56:59:225 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288623.2279]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:56:59:231 CTIOS1-ctios Trace: >>CG:[agent.5000.262]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:220 SGID:5052 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5108 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2279 AGID:262 AGInstr:2279 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.262 AGAvailStatus:0) 12:56:59:231 CTIOS1-ctios Trace: [agent.5000.262] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:56:59:231 CTIOS1-ctios Trace: >>CG:[call.5000.35288623]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288623 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288623 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:12043 NewConnDevID:12043 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288623 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520618))) 12:56:59:231 CTIOS1-ctios Trace: >>CG:[call.5000.35288623]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288623 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:220 SGID:5052 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2279 CallngDevID:12043 CalldDevID:2279 LstRedirDevID:(null) AnsDevID:2279 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288623 Trnk#:0 TrnkGrp#:0) 12:56:59:231 CTIOS1-ctios Trace: [call.5000.35288623] Found CallConnection(12043.1). 12:56:59:231 CTIOS1-ctios Trace: [call.5000.35288623] Found CallConnection(12043.1). 12:56:59:231 CTIOS1-ctios Trace: [call.5000.35288623.12043] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(12043), Button Mask(0xbf01a6) 12:56:59:231 CTIOS1-ctios Trace: [call.5000.35288623.2279] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2279), Button Mask(0x68bf01a6) 12:56:59:231 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][agent.5000.262]:eAgentStateEvent(eTalking),Msk(0) 12:56:59:231 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288623.2279]:eCallDataUpdateEvent,Msk(683f0001) 12:56:59:231 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288623.2279]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:56:59:231 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288623.2279]:eCallEstablishedEvent,Msk(68bf01a6) 12:56:59:322 CTIOS1-ctios Trace: ->RCV[bancomer17-2496-3404 a=262][call.5000.35288623.2279]:eSetCallDataRequest 12:56:59:328 CTIOS1-ctios Trace: >>CG:[call.5000.35288623]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288623 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288623 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:12043 NewConnDevID:12043 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288623 ecc:(...)) 12:56:59:328 CTIOS1-ctios Trace: >>CG:[call.5000.35288623.2279]:eSetCallDataConf(UniqObjID:call.5000.35288623.2279 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2496-3404) 12:56:59:328 CTIOS1-ctios Trace: <-SND[bancomer17-2496-3404][call.5000.35288623.2279]:eCallDataUpdateEvent,Msk(68bf01a6) 12:56:59:762 CTIOS1-ctios Trace: [call.5000.35288623] Found CallConnection(2279.0) for device 2279. 12:56:59:824 CTIOS1-ctios Trace: [call.5000.35288623] Found CallConnection(2279.0) for device 2279. 12:57:02:459 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:1) 12:57:02:460 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:57:02:460 CTIOS1-ctios Trace: >>CG:[call.5000.35288626]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288626 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:4039 MsgID:eCallBeginEvent DvrKey:call.5000.35288626 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520622))) 12:57:02:460 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288626 12:57:02:460 CTIOS1-ctios Trace: >>CG:[call.5000.35288626]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288626 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:4039 CallngDevID:4039 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288626) 12:57:02:460 CTIOS1-ctios Trace: [call.5000.35288626] CallConnection(4039.0) found DeviceID(4039) AgentID(413). 12:57:02:460 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:57:02:460 CTIOS1-ctios Trace: Added CallConnection(4039.0). 12:57:02:460 CTIOS1-ctios Trace: [call.5000.35288626]::CreateCallConnection(): CallConnection(4039.0) created successfully. 12:57:02:460 CTIOS1-ctios Trace: [call.5000.35288626.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf0002) 12:57:02:460 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf01a6) 12:57:02:461 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eTalking),Msk(0) 12:57:02:461 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288626.4039]:eButtonEnablementMaskChange,Msk(68bf0002) 12:57:02:461 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:57:02:461 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288626.4039]:eCallBeginEvent,Msk(68bf0002) 12:57:02:461 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288626.4039]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:57:02:462 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:57:02:462 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:57:02:462 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eTalking),Msk(0) 12:57:02:614 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0) for device 4039. 12:57:02:614 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0) for device 4039. 12:57:02:627 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4039.4040.2 HldgDevID:4039 MsgID:eCallHeldEvent DvrKey:call.5000.35288152 HldgDevIDFull:4039.4040.2) 12:57:02:627 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0). 12:57:02:627 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf000a) 12:57:02:627 CTIOS1-ctios Trace: [call.5000.35288626.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf0002) 12:57:02:627 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf000a) 12:57:02:627 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288626.4039]:eButtonEnablementMaskChange,Msk(68bf0002) 12:57:02:627 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]: eCallHeldEvent,Msk(28bf000a) 12:57:04:610 CTIOS1-ctios Trace: >>CG:[call.5000.35288626]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288626 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4039 RelDevID:4039 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288626) 12:57:04:610 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:57:04:610 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf000a) 12:57:04:610 CTIOS1-ctios Trace: >>CG:[call.5000.35288626]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288626 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4039 MsgID:eCallClearedEvent DvrKey:call.5000.35288626) 12:57:04:610 CTIOS1-ctios Trace: >>CG:[call.5000.35288626]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288626 ConnDevIDTyp:0 ConnDevID:4039 MsgID:eCallEndEvent DvrKey:call.5000.35288626) 12:57:04:610 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf000a) 12:57:04:610 CTIOS1-ctios Trace: Removed CallConnection(4039.0). 12:57:04:610 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288626 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:57:04:611 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:1) 12:57:04:611 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:57:04:611 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x20bf000a) 12:57:04:611 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf000a) 12:57:04:611 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288626.4039]:eCallConnectionClearedEvent,Msk(3c0000) 12:57:04:611 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288626.4039]:eCallClearedEvent,Msk(3c0000) 12:57:04:611 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf000a) 12:57:04:611 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288626.4039]:eCallEndEvent 12:57:04:611 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(20bf000a) 12:57:04:611 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eAvailable),Msk(0) 12:57:05:752 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4039.4040.2 RetrvDevID:4039 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288152 RetrvDevIDFull:4039.4040.2) 12:57:05:753 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0). 12:57:05:753 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:57:05:753 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x20bf01a6) 12:57:05:753 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:57:05:753 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(20bf01a6) 12:57:05:753 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eCallRetrievedEvent,Msk(20bf01a6) 12:57:05:760 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0) for device 4039. 12:57:05:761 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0) for device 4039. 12:57:05:765 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35288152.4039]:eSetCallDataRequest 12:57:05:770 CTIOS1-ctios Trace: >>CG:[call.5000.35288152.4039]:eSetCallDataConf(UniqObjID:call.5000.35288152.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:57:08:699 CTIOS1-ctios Trace: [call.5000.35288260] Found CallConnection(4009.4010.2.0) for device 4009. 12:57:08:699 CTIOS1-ctios Trace: [call.5000.35288260] Found CallConnection(4009.4010.2.0) for device 4009. 12:57:08:731 CTIOS1-ctios Trace: >>CG:[call.5000.35288260]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288260 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4009.4010.2 RelDevID:4009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288260 RelDevIDFull:4009.4010.2) 12:57:08:731 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:57:08:732 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0xa1b0010) 12:57:08:732 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:57:08:732 CTIOS1-ctios Trace: Removed CallConnection(4009.4010.2.0). 12:57:08:732 CTIOS1-ctios Trace: >>CG:[call.5000.35288260]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288260 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3331451591 RelDevID:3331451591 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288260) 12:57:08:732 CTIOS1-ctios Trace: >>CG:[call.5000.35288260]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288260 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3331451591 MsgID:eCallClearedEvent DvrKey:call.5000.35288260) 12:57:08:732 CTIOS1-ctios Trace: >>CG:[call.5000.35288260]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288260 ConnDevIDTyp:1 ConnDevID:3331451591 MsgID:eCallEndEvent DvrKey:call.5000.35288260) 12:57:08:732 CTIOS1-ctios Trace: Removed CallConnection(3331451591.1). 12:57:08:732 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288260 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:57:08:733 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:0) 12:57:10:512 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:57:10:513 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0) for device 2102. 12:57:10:515 CTIOS1-ctios Trace: >>CG:[agent.5000.240]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:180 SGID:5055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2102 AGID:240 AGInstr:2102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.240 AGAvailStatus:0) 12:57:10:515 CTIOS1-ctios Trace: [agent.5000.240] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:57:10:515 CTIOS1-ctios Trace: >>CG:[call.5000.35287626]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35287626 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2102 HldgDevID:2102 MsgID:eCallHeldEvent DvrKey:call.5000.35287626) 12:57:10:515 CTIOS1-ctios Trace: [call.5000.35287626] Found CallConnection(2102.0). 12:57:10:515 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:57:10:515 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][agent.5000.240]:eAgentStateEvent(eHold),Msk(0) 12:57:10:515 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:57:10:516 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]: eCallHeldEvent,Msk(68bf000a) 12:57:11:454 CTIOS1-ctios Trace: >>CG:[call.5000.35288629]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288629 CallTyp:38 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2102.2103.2 MsgID:eCallBeginEvent DvrKey:call.5000.35288629 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520631))) 12:57:11:454 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288629 12:57:11:454 CTIOS1-ctios Trace: >>CG:[call.5000.35288629]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288629 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2102.2103.2 CallngDevID:2102 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288629 CallngDevIDFull:2102.2103.2) 12:57:11:454 CTIOS1-ctios Trace: [call.5000.35288629] CallConnection(2102.2103.2.0) found DeviceID(2102) AgentID(240). 12:57:11:454 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:57:11:454 CTIOS1-ctios Trace: Added CallConnection(2102.2103.2.0). 12:57:11:455 CTIOS1-ctios Trace: [call.5000.35288629]::CreateCallConnection(): CallConnection(2102.2103.2.0) created successfully. 12:57:11:455 CTIOS1-ctios Trace: [call.5000.35288629.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x28bf0002) 12:57:11:455 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:57:11:455 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35288629.2102]:eButtonEnablementMaskChange,Msk(28bf0002) 12:57:11:455 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:57:11:455 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35288629.2102]:eCallBeginEvent,Msk(28bf0002) 12:57:11:455 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35288629.2102]:eCallServiceInitiatedEvent,Msk(28bf0002) 12:57:11:886 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3536-3996 a=249][agent.5000.249]:eSetAgentStateRequest(eAvailable) 12:57:11:893 CTIOS1-ctios Trace: >>CG:[agent.5000.249]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5095 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2123 AGID:249 AGInstr:2123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.249 AGAvailStatus:1) 12:57:11:894 CTIOS1-ctios Trace: [agent.5000.249] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:57:11:894 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3536-3996][agent.5000.249]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:57:11:894 CTIOS1-ctios Trace: >>CG:[agent.5000.249]:eSetAgentStateConf(UniqObjID:agent.5000.249 MsgID:eSetAgentStateConf TgtCILClntID:bancomer10-PC-3536-3996) 12:57:11:894 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3536-3996][agent.5000.249]:eSetAgentStateConf 12:57:13:788 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(4054.4055.2.0) for device 4054. 12:57:13:789 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(4054.4055.2.0) for device 4054. 12:57:13:796 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:57:13:797 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:57:13:797 CTIOS1-ctios Trace: >>CG:[call.5000.35288620]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288620 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288620 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6865631723 NewConnDevID:6865631723 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288620 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520633))) 12:57:13:798 CTIOS1-ctios Trace: >>CG:[call.5000.35288620]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288620 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4054 CallngDevID:6865631723 CalldDevID:4054 LstRedirDevID:(null) AnsDevID:4054 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288620 Trnk#:0 TrnkGrp#:0) 12:57:13:798 CTIOS1-ctios Trace: [call.5000.35288620] Found CallConnection(6865631723.1). 12:57:13:798 CTIOS1-ctios Trace: [call.5000.35288620] Found CallConnection(6865631723.1). 12:57:13:798 CTIOS1-ctios Trace: [call.5000.35288620.6865631723] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6865631723), Button Mask(0xbf01a6) 12:57:13:798 CTIOS1-ctios Trace: [call.5000.35288620.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf01a6) 12:57:13:798 CTIOS1-ctios Trace: [call.5000.35288543.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf01a6) 12:57:13:798 CTIOS1-ctios Trace: [call.5000.35288543.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf01a6) 12:57:13:798 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eTalking),Msk(0) 12:57:13:798 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288620.4054]:eCallDataUpdateEvent,Msk(683f0001) 12:57:13:798 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288620.4054]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:57:13:799 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:57:13:799 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:57:13:799 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288620.4054]:eCallEstablishedEvent,Msk(68bf01a6) 12:57:13:801 CTIOS1-ctios Trace: >>CG:[call.5000.35288543]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288543 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4054.4055.2 HldgDevID:4054 MsgID:eCallHeldEvent DvrKey:call.5000.35288543 HldgDevIDFull:4054.4055.2) 12:57:13:801 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(4054.4055.2.0). 12:57:13:801 CTIOS1-ctios Trace: [call.5000.35288543.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf000a) 12:57:13:801 CTIOS1-ctios Trace: [call.5000.35288620.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf01a6) 12:57:13:801 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eButtonEnablementMaskChange,Msk(28bf000a) 12:57:13:801 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288620.4054]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:57:13:801 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]: eCallHeldEvent,Msk(28bf000a) 12:57:13:822 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35288620.4054]:eSetCallDataRequest 12:57:13:828 CTIOS1-ctios Trace: >>CG:[call.5000.35288620]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288620 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288620 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6865631723 NewConnDevID:6865631723 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288620 ecc:(...)) 12:57:13:829 CTIOS1-ctios Trace: >>CG:[call.5000.35288620.4054]:eSetCallDataConf(UniqObjID:call.5000.35288620.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:57:13:829 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288620.4054]:eCallDataUpdateEvent,Msk(68bf01a6) 12:57:13:844 CTIOS1-ctios Trace: [call.5000.35288620] Found CallConnection(4054.0) for device 4054. 12:57:13:844 CTIOS1-ctios Trace: [call.5000.35288620] Found CallConnection(4054.0) for device 4054. 12:57:16:185 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4039 ANI:6622126752 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1479 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1479 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1883) 12:57:16:185 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][]:eAgentPrecallEvent 12:57:16:188 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:57:16:188 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:57:16:188 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eReserved),Msk(0) 12:57:16:303 CTIOS1-ctios Trace: >>CG:[call.5000.35288632]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288632 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:6622126752 DNIS:4039 Dialed#:3021 ConnDevID:6622126752 RCallKeyDay:151064 RCallKeyCID:1479 MsgID:eCallBeginEvent DvrKey:call.5000.35288632 ecc:(...) ICMEntUniqID:icm.151064.1479 RCallKeySeq#:2) 12:57:16:303 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288632 12:57:16:303 CTIOS1-ctios Trace: >>CG:[call.5000.35288632]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288632 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:6622126752 AlrtgDevID:(null) CallngDevID:6622126752 CalldDevID:4039 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288632 Trnk#:0 TrnkGrp#:0) 12:57:16:303 CTIOS1-ctios Trace: [call.5000.35288632]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 6622126752. 12:57:16:304 CTIOS1-ctios Trace: CallConnection(6622126752.1) created AgentObject (Device) for DeviceID(6622126752). 12:57:16:304 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:57:16:304 CTIOS1-ctios Trace: Added CallConnection(6622126752.1). 12:57:16:304 CTIOS1-ctios Trace: [call.5000.35288632]::CreateCallConnection(): CallConnection(6622126752.1) created successfully. 12:57:16:305 CTIOS1-ctios Trace: >>CG:[call.5000.35288632]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288632 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:6622126752 AlrtgDevID:4039 CallngDevID:6622126752 CalldDevID:4039 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288632 Trnk#:0 TrnkGrp#:0) 12:57:16:305 CTIOS1-ctios Trace: [call.5000.35288632] Found CallConnection(6622126752.1) for device 6622126752. 12:57:16:305 CTIOS1-ctios Trace: [call.5000.35288632]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4039. 12:57:16:305 CTIOS1-ctios Trace: [call.5000.35288632] CallConnection(6622126752.1) found DeviceID(4039) AgentID(413). 12:57:16:305 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:57:16:305 CTIOS1-ctios Trace: Added CallConnection(6622126752.1). 12:57:16:305 CTIOS1-ctios Trace: [call.5000.35288632]::CreateCallConnection(): CallConnection(6622126752.1) created successfully. 12:57:16:305 CTIOS1-ctios Trace: [call.5000.35288632.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x683f0001) 12:57:16:305 CTIOS1-ctios Trace: [call.5000.35288632.4039] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:57:16:305 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf01a6) 12:57:16:305 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eCallBeginEvent 12:57:16:305 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eButtonEnablementMaskChange,Msk(683f0001) 12:57:16:306 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:57:16:306 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:57:19:321 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0) for device 4039. 12:57:19:323 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0) for device 4039. 12:57:19:327 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:57:19:328 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:57:19:328 CTIOS1-ctios Trace: >>CG:[call.5000.35288632]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288632 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288632 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6622126752 NewConnDevID:6622126752 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288632 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520638))) 12:57:19:328 CTIOS1-ctios Trace: >>CG:[call.5000.35288632]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288632 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4039 CallngDevID:6622126752 CalldDevID:4039 LstRedirDevID:(null) AnsDevID:4039 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288632 Trnk#:0 TrnkGrp#:0) 12:57:19:329 CTIOS1-ctios Trace: [call.5000.35288632] Found CallConnection(6622126752.1). 12:57:19:329 CTIOS1-ctios Trace: [call.5000.35288632] Found CallConnection(6622126752.1). 12:57:19:329 CTIOS1-ctios Trace: [call.5000.35288632.6622126752] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(6622126752), Button Mask(0xbf01a6) 12:57:19:329 CTIOS1-ctios Trace: [call.5000.35288632.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf01a6) 12:57:19:329 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf01a6) 12:57:19:329 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf01a6) 12:57:19:329 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eTalking),Msk(0) 12:57:19:329 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eCallDataUpdateEvent,Msk(683f0001) 12:57:19:329 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:57:19:329 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:57:19:330 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:57:19:330 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eCallEstablishedEvent,Msk(68bf01a6) 12:57:19:330 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:4039.4040.2 HldgDevID:4039 MsgID:eCallHeldEvent DvrKey:call.5000.35288152 HldgDevIDFull:4039.4040.2) 12:57:19:330 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0). 12:57:19:330 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf000a) 12:57:19:330 CTIOS1-ctios Trace: [call.5000.35288632.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf01a6) 12:57:19:330 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf000a) 12:57:19:330 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:57:19:330 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]: eCallHeldEvent,Msk(28bf000a) 12:57:19:366 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35288632.4039]:eSetCallDataRequest 12:57:19:371 CTIOS1-ctios Trace: >>CG:[call.5000.35288632]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288632 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288632 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:6622126752 NewConnDevID:6622126752 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288632 ecc:(...)) 12:57:19:371 CTIOS1-ctios Trace: >>CG:[call.5000.35288632.4039]:eSetCallDataConf(UniqObjID:call.5000.35288632.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:57:19:371 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eCallDataUpdateEvent,Msk(68bf01a6) 12:57:19:371 CTIOS1-ctios Trace: [call.5000.35288632] Found CallConnection(4039.0) for device 4039. 12:57:19:372 CTIOS1-ctios Trace: [call.5000.35288632] Found CallConnection(4039.0) for device 4039. 12:57:19:908 CTIOS1-ctios Trace: [call.5000.35288223] Found CallConnection(2018.0) for device 2018. 12:57:19:909 CTIOS1-ctios Trace: [call.5000.35288223] Found CallConnection(2018.0) for device 2018. 12:57:19:910 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288223 CallTyp:15 ConnDevIDTyp:0 NewConnCID:35288223 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2018 NewConnDevID:88000140 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288223) 12:57:19:910 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288223 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2018 RelDevID:2018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288223) 12:57:19:910 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:57:19:911 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288223 CallTyp:15 ConnDevIDTyp:1 NewConnCID:35288223 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:88000140 NewConnDevID:88000140 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288223 ecc:(...)) 12:57:19:911 CTIOS1-ctios Trace: >>CG:[agent.5000.217]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5026 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2018 AGID:217 AGInstr:2018 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.217 AGAvailStatus:0) 12:57:19:911 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0xa1b0000) 12:57:19:911 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0000. 12:57:19:911 CTIOS1-ctios Trace: Removed CallConnection(2018.0). 12:57:19:911 CTIOS1-ctios Trace: [agent.5000.217] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010. 12:57:19:911 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288223 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:94876 RelDevID:94876 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288223) 12:57:19:911 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288223 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:94876 RelDevID:94876 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288223) 12:57:19:912 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288223 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000140 RelDevID:88000140 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288223) 12:57:19:912 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288223 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35288223) 12:57:19:912 CTIOS1-ctios Trace: >>CG:[call.5000.35288223]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288223 ConnDevIDTyp:1 ConnDevID:88000140 MsgID:eCallEndEvent DvrKey:call.5000.35288223) 12:57:19:912 CTIOS1-ctios Trace: Removed CallConnection(88000140.1). 12:57:19:912 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288223 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:57:26:729 CTIOS1-ctios Trace: [call.5000.35288632] Found CallConnection(4039.0) for device 4039. 12:57:26:730 CTIOS1-ctios Trace: [call.5000.35288632] Found CallConnection(4039.0) for device 4039. 12:57:26:738 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:57:26:738 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:57:26:738 CTIOS1-ctios Trace: >>CG:[call.5000.35288632]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288632 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4039 HldgDevID:4039 MsgID:eCallHeldEvent DvrKey:call.5000.35288632) 12:57:26:738 CTIOS1-ctios Trace: [call.5000.35288632] Found CallConnection(4039.0). 12:57:26:739 CTIOS1-ctios Trace: [call.5000.35288632.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:57:26:739 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf000a) 12:57:26:739 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eHold),Msk(0) 12:57:26:739 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:57:26:739 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf000a) 12:57:26:739 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]: eCallHeldEvent,Msk(68bf000a) 12:57:26:764 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4039.4040.2 RetrvDevID:4039 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288152 RetrvDevIDFull:4039.4040.2) 12:57:26:764 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0). 12:57:26:764 CTIOS1-ctios Trace: [call.5000.35288152.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x28bf01a6) 12:57:26:764 CTIOS1-ctios Trace: [call.5000.35288632.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:57:26:764 CTIOS1-ctios Trace: [call.5000.35288632.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:57:26:764 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:57:26:764 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:57:26:764 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:57:26:764 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eCallRetrievedEvent,Msk(28bf01a6) 12:57:26:777 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35288152.4039]:eSetCallDataRequest 12:57:26:782 CTIOS1-ctios Trace: >>CG:[call.5000.35288152.4039]:eSetCallDataConf(UniqObjID:call.5000.35288152.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:57:26:784 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0) for device 4039. 12:57:26:784 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0) for device 4039. 12:57:28:923 CTIOS1-ctios Trace: [call.5000.35288469] Found CallConnection(4102.0) for device 4102. 12:57:28:924 CTIOS1-ctios Trace: [call.5000.35288469] Found CallConnection(4102.0) for device 4102. 12:57:28:954 CTIOS1-ctios Trace: >>CG:[call.5000.35288469]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288469 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4102 RelDevID:4102 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288469) 12:57:28:954 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:57:28:954 CTIOS1-ctios Trace: >>CG:[call.5000.35288469]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288469 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6865610107 RelDevID:6865610107 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288469) 12:57:28:954 CTIOS1-ctios Trace: >>CG:[call.5000.35288469]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288469 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:6865610107 MsgID:eCallClearedEvent DvrKey:call.5000.35288469) 12:57:28:955 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288469.4102]:eCallConnectionClearedEvent,Msk(3c0000) 12:57:28:955 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288469.4102]:eCallConnectionClearedEvent,Msk(3c0000) 12:57:28:955 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288469.4102]:eCallClearedEvent,Msk(3c0000) 12:57:28:956 CTIOS1-ctios Trace: >>CG:[call.5000.35288469]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288469 ConnDevIDTyp:1 ConnDevID:6865610107 MsgID:eCallEndEvent DvrKey:call.5000.35288469) 12:57:28:956 CTIOS1-ctios Trace: Removed CallConnection(6865610107.1). 12:57:28:956 CTIOS1-ctios Trace: Removed CallConnection(4102.0). 12:57:28:956 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288469 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:57:28:956 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:1) 12:57:28:956 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:57:28:957 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288469.4102]:eCallEndEvent 12:57:28:957 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:57:31:763 CTIOS1-ctios Trace: [call.5000.35288575] Found CallConnection(4057.4058.2.0) for device 4057. 12:57:31:766 CTIOS1-ctios Trace: [call.5000.35288575] Found CallConnection(4057.4058.2.0) for device 4057. 12:57:31:770 CTIOS1-ctios Trace: >>CG:[call.5000.35288575]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288575 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4057.4058.2 RelDevID:4057 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288575 RelDevIDFull:4057.4058.2) 12:57:31:770 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:57:31:770 CTIOS1-ctios Trace: [call.5000.35288502.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:57:31:770 CTIOS1-ctios Trace: Removed CallConnection(4057.4058.2.0). 12:57:31:770 CTIOS1-ctios Trace: [call.5000.35288502.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf000a) 12:57:31:770 CTIOS1-ctios Trace: >>CG:[call.5000.35288575]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288575 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:3022 RelDevID:3022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288575) 12:57:31:770 CTIOS1-ctios Trace: >>CG:[call.5000.35288575]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288575 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4057.4058.2 MsgID:eCallClearedEvent DvrKey:call.5000.35288575) 12:57:31:771 CTIOS1-ctios Trace: >>CG:[call.5000.35288575]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288575 ConnDevIDTyp:0 ConnDevID:4057.4058.2 MsgID:eCallEndEvent DvrKey:call.5000.35288575) 12:57:31:771 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288575 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:57:31:772 CTIOS1-ctios Trace: [call.5000.35288581] Found CallConnection(4126.0) for device 4126. 12:57:31:772 CTIOS1-ctios Trace: [call.5000.35288581] Found CallConnection(4126.0) for device 4126. 12:57:31:801 CTIOS1-ctios Trace: >>CG:[call.5000.35288581]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288581 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4126 RelDevID:4126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288581) 12:57:31:801 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:57:31:801 CTIOS1-ctios Trace: >>CG:[call.5000.35288581]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288581 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:88000186 RelDevID:88000186 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288581) 12:57:31:801 CTIOS1-ctios Trace: >>CG:[call.5000.35288581]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288581 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:88000186 MsgID:eCallClearedEvent DvrKey:call.5000.35288581) 12:57:31:802 CTIOS1-ctios Trace: >>CG:[call.5000.35288581]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288581 ConnDevIDTyp:1 ConnDevID:88000186 MsgID:eCallEndEvent DvrKey:call.5000.35288581) 12:57:31:802 CTIOS1-ctios Trace: Removed CallConnection(88000186.1). 12:57:31:802 CTIOS1-ctios Trace: Removed CallConnection(4126.0). 12:57:31:802 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288581 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:57:31:802 CTIOS1-ctios Trace: >>CG:[agent.5000.442]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5217 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4126 AGID:442 AGInstr:4126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.442 AGAvailStatus:1) 12:57:31:802 CTIOS1-ctios Trace: [agent.5000.442] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:57:32:589 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:0) 12:57:32:590 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:57:32:590 CTIOS1-ctios Trace: >>CG:[call.5000.35288502]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288502 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4057 RetrvDevID:4057 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288502) 12:57:32:590 CTIOS1-ctios Trace: [call.5000.35288502] Found CallConnection(4057.0). 12:57:32:590 CTIOS1-ctios Trace: [call.5000.35288502.4057] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4057), Button Mask(0x68bf01a6) 12:57:32:597 CTIOS1-ctios Trace: [call.5000.35288502] Found CallConnection(4057.0) for device 4057. 12:57:32:598 CTIOS1-ctios Trace: [call.5000.35288502] Found CallConnection(4057.0) for device 4057. 12:57:37:363 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4102 ANI:2464622620 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1480 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1480 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1884) 12:57:37:363 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][]:eAgentPrecallEvent 12:57:37:366 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:57:37:366 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:57:37:366 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eReserved),Msk(0) 12:57:37:480 CTIOS1-ctios Trace: >>CG:[call.5000.35288639]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288639 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:2464622620 DNIS:4102 Dialed#:3021 ConnDevID:2464622620 RCallKeyDay:151064 RCallKeyCID:1480 MsgID:eCallBeginEvent DvrKey:call.5000.35288639 ecc:(...) ICMEntUniqID:icm.151064.1480 RCallKeySeq#:2) 12:57:37:481 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288639 12:57:37:481 CTIOS1-ctios Trace: >>CG:[call.5000.35288639]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288639 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2464622620 AlrtgDevID:(null) CallngDevID:2464622620 CalldDevID:4102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288639 Trnk#:0 TrnkGrp#:0) 12:57:37:481 CTIOS1-ctios Trace: [call.5000.35288639]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2464622620. 12:57:37:481 CTIOS1-ctios Trace: CallConnection(2464622620.1) created AgentObject (Device) for DeviceID(2464622620). 12:57:37:481 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:57:37:481 CTIOS1-ctios Trace: Added CallConnection(2464622620.1). 12:57:37:481 CTIOS1-ctios Trace: [call.5000.35288639]::CreateCallConnection(): CallConnection(2464622620.1) created successfully. 12:57:37:481 CTIOS1-ctios Trace: >>CG:[call.5000.35288639]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288639 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2464622620 AlrtgDevID:4102 CallngDevID:2464622620 CalldDevID:4102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288639 Trnk#:0 TrnkGrp#:0) 12:57:37:481 CTIOS1-ctios Trace: [call.5000.35288639] Found CallConnection(2464622620.1) for device 2464622620. 12:57:37:481 CTIOS1-ctios Trace: [call.5000.35288639]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4102. 12:57:37:481 CTIOS1-ctios Trace: [call.5000.35288639] CallConnection(2464622620.1) found DeviceID(4102) AgentID(434). 12:57:37:481 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:57:37:481 CTIOS1-ctios Trace: Added CallConnection(2464622620.1). 12:57:37:481 CTIOS1-ctios Trace: [call.5000.35288639]::CreateCallConnection(): CallConnection(2464622620.1) created successfully. 12:57:37:482 CTIOS1-ctios Trace: [call.5000.35288639.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x683f0001) 12:57:37:482 CTIOS1-ctios Trace: [call.5000.35288639.4102] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:57:37:482 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288639.4102]:eCallBeginEvent 12:57:37:482 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288639.4102]:eButtonEnablementMaskChange,Msk(683f0001) 12:57:37:482 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288639.4102]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:57:37:559 CTIOS1-ctios Trace: >>CG:[agent.5000.434]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5205 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4102 AGID:434 AGInstr:4102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.434 AGAvailStatus:0) 12:57:37:559 CTIOS1-ctios Trace: [agent.5000.434] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:57:37:559 CTIOS1-ctios Trace: >>CG:[call.5000.35288639]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288639 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288639 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2464622620 NewConnDevID:2464622620 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288639 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520657))) 12:57:37:560 CTIOS1-ctios Trace: >>CG:[call.5000.35288639]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288639 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4102 CallngDevID:2464622620 CalldDevID:4102 LstRedirDevID:(null) AnsDevID:4102 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288639 Trnk#:0 TrnkGrp#:0) 12:57:37:560 CTIOS1-ctios Trace: [call.5000.35288639] Found CallConnection(2464622620.1). 12:57:37:560 CTIOS1-ctios Trace: [call.5000.35288639] Found CallConnection(2464622620.1). 12:57:37:560 CTIOS1-ctios Trace: [call.5000.35288639.2464622620] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2464622620), Button Mask(0xbf01a6) 12:57:37:560 CTIOS1-ctios Trace: [call.5000.35288639.4102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4102), Button Mask(0x68bf01a6) 12:57:37:560 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][agent.5000.434]:eAgentStateEvent(eTalking),Msk(0) 12:57:37:560 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288639.4102]:eCallDataUpdateEvent,Msk(683f0001) 12:57:37:561 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288639.4102]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:57:37:561 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288639.4102]:eCallEstablishedEvent,Msk(68bf01a6) 12:57:37:572 CTIOS1-ctios Trace: ->RCV[bancomer17-3260-1520 a=434][call.5000.35288639.4102]:eSetCallDataRequest 12:57:37:578 CTIOS1-ctios Trace: >>CG:[call.5000.35288639]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288639 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288639 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2464622620 NewConnDevID:2464622620 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288639 ecc:(...)) 12:57:37:578 CTIOS1-ctios Trace: >>CG:[call.5000.35288639.4102]:eSetCallDataConf(UniqObjID:call.5000.35288639.4102 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-3260-1520) 12:57:37:579 CTIOS1-ctios Trace: <-SND[bancomer17-3260-1520][call.5000.35288639.4102]:eCallDataUpdateEvent,Msk(68bf01a6) 12:57:37:593 CTIOS1-ctios Trace: [call.5000.35288639] Found CallConnection(4102.0) for device 4102. 12:57:37:594 CTIOS1-ctios Trace: [call.5000.35288639] Found CallConnection(4102.0) for device 4102. 12:57:41:944 CTIOS1-ctios Trace: >>CG:[call.5000.35288629]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288629 CallTyp:38 ConnDevIDTyp:0 NewConnCID:35288629 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:8503310 ConnDevID:2102.2103.2 NewConnDevID:2102.2103.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288629) 12:57:41:944 CTIOS1-ctios Trace: >>CG:[call.5000.35288629]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288629 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:2 LineTyp:11 SGPri:0 MonID:0 ConnDevID:2102.2103.2 CallngDevID:2102 CalldDevID:8503310 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288629 CallngDevIDFull:2102.2103.2) 12:57:41:944 CTIOS1-ctios Trace: [call.5000.35288629] Found CallConnection(2102.2103.2.0) for device 2102. 12:57:41:944 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35288629.2102]:eCallDataUpdateEvent,Msk(28bf0002) 12:57:41:945 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35288629.2102]:eCallOriginatedEvent,Msk(28bf0002) 12:57:41:982 CTIOS1-ctios Trace: >>CG:[call.5000.35288629]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288629 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288629 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2102.2103.2 NewConnDevID:2102.2103.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288629) 12:57:41:982 CTIOS1-ctios Trace: >>CG:[call.5000.35288629]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288629 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:2 LineTyp:11 TrnkUsedDevTyp:70 MonID:0 ConnDevID:8503310 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288629 Trnk#:0 TrnkGrp#:0) 12:57:41:982 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35288629.2102]:eCallDataUpdateEvent,Msk(28bf0002) 12:57:41:982 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35288629.2102]:eCallReachedNetworkEvent,Msk(28bf0002) 12:57:45:180 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0) for device 4039. 12:57:45:180 CTIOS1-ctios Trace: [call.5000.35288152] Found CallConnection(4039.4040.2.0) for device 4039. 12:57:45:187 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:78 MonID:0 ConnDevID:4039.4040.2 RelDevID:4039 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288152 RelDevIDFull:4039.4040.2) 12:57:45:187 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:57:45:187 CTIOS1-ctios Trace: [call.5000.35288632.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:57:45:187 CTIOS1-ctios Trace: Removed CallConnection(4039.4040.2.0). 12:57:45:187 CTIOS1-ctios Trace: [call.5000.35288632.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf000a) 12:57:45:187 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6461540250 RelDevID:6461540250 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288152) 12:57:45:187 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:6461540250 MsgID:eCallClearedEvent DvrKey:call.5000.35288152) 12:57:45:187 CTIOS1-ctios Trace: >>CG:[call.5000.35288152]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288152 ConnDevIDTyp:1 ConnDevID:6461540250 MsgID:eCallEndEvent DvrKey:call.5000.35288152) 12:57:45:187 CTIOS1-ctios Trace: Removed CallConnection(6461540250.1). 12:57:45:187 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288152 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:57:45:188 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:57:45:188 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288152.4039]:eCallEndEvent 12:57:45:188 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eButtonEnablementMaskChange,Msk(68bf000a) 12:57:46:060 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:0) 12:57:46:061 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:57:46:061 CTIOS1-ctios Trace: >>CG:[call.5000.35288632]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288632 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4039 RetrvDevID:4039 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288632) 12:57:46:061 CTIOS1-ctios Trace: [call.5000.35288632] Found CallConnection(4039.0). 12:57:46:061 CTIOS1-ctios Trace: [call.5000.35288632.4039] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4039), Button Mask(0x68bf01a6) 12:57:46:061 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eTalking),Msk(0) 12:57:46:061 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:57:46:061 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eCallRetrievedEvent,Msk(68bf01a6) 12:57:46:067 CTIOS1-ctios Trace: [call.5000.35288632] Found CallConnection(4039.0) for device 4039. 12:57:46:067 CTIOS1-ctios Trace: [call.5000.35288632] Found CallConnection(4039.0) for device 4039. 12:57:46:080 CTIOS1-ctios Trace: ->RCV[bancomer17-2848-3652 a=413][call.5000.35288632.4039]:eSetCallDataRequest 12:57:46:085 CTIOS1-ctios Trace: >>CG:[call.5000.35288632.4039]:eSetCallDataConf(UniqObjID:call.5000.35288632.4039 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-2848-3652) 12:57:46:770 CTIOS1-ctios Trace: >>CG:[call.5000.35288629]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288629 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 AnsDevTyp:70 LineHdl:2 LineTyp:11 SGPri:0 MonID:0 ConnDevID:10 CallngDevID:2102 CalldDevID:8503310 LstRedirDevID:(null) AnsDevID:10 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288629 Trnk#:0 TrnkGrp#:0 CallngDevIDFull:2102.2103.2) 12:57:46:770 CTIOS1-ctios Trace: [call.5000.35288629] Found CallConnection(2102.2103.2.0). 12:57:46:770 CTIOS1-ctios Trace: [call.5000.35288629.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x28bf01a6) 12:57:46:770 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:57:46:770 CTIOS1-ctios Trace: [call.5000.35287626.2102] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2102), Button Mask(0x68bf000a) 12:57:46:770 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35288629.2102]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:57:46:770 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:57:46:770 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35287626.2102]:eButtonEnablementMaskChange,Msk(68bf000a) 12:57:46:771 CTIOS1-ctios Trace: <-SND[bancomer24-2328-1400][call.5000.35288629.2102]:eCallEstablishedEvent,Msk(28bf01a6) 12:57:46:807 CTIOS1-ctios Trace: [call.5000.35288629] Found CallConnection(2102.2103.2.0) for device 2102. 12:57:46:849 CTIOS1-ctios Trace: [call.5000.35288629] Found CallConnection(2102.2103.2.0) for device 2102. 12:58:04:299 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0) for device 4051. 12:58:04:300 CTIOS1-ctios Trace: [call.5000.35288480] Found CallConnection(4051.0) for device 4051. 12:58:04:335 CTIOS1-ctios Trace: >>CG:[call.5000.35288480]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288480 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4051 RelDevID:4051 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288480) 12:58:04:335 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:04:335 CTIOS1-ctios Trace: >>CG:[call.5000.35288480]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288480 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:7222143486 RelDevID:7222143486 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288480) 12:58:04:335 CTIOS1-ctios Trace: >>CG:[call.5000.35288480]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288480 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:7222143486 MsgID:eCallClearedEvent DvrKey:call.5000.35288480) 12:58:04:336 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:58:04:336 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eCallConnectionClearedEvent,Msk(3c0000) 12:58:04:336 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eCallClearedEvent,Msk(3c0000) 12:58:04:337 CTIOS1-ctios Trace: >>CG:[call.5000.35288480]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288480 ConnDevIDTyp:1 ConnDevID:7222143486 MsgID:eCallEndEvent DvrKey:call.5000.35288480) 12:58:04:337 CTIOS1-ctios Trace: Removed CallConnection(7222143486.1). 12:58:04:337 CTIOS1-ctios Trace: Removed CallConnection(4051.0). 12:58:04:337 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288480 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:58:04:337 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:1) 12:58:04:337 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:58:04:337 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288480.4051]:eCallEndEvent 12:58:04:337 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:58:15:688 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:210 SGID:5054 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2090 ANI:10143 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1481 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1481 RCallKeySeq#:1 CallTypIDTag:5018 PreCallIIDTag:1885) 12:58:15:688 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][]:eAgentPrecallEvent 12:58:15:692 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:58:15:693 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:15:693 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eReserved),Msk(0) 12:58:15:757 CTIOS1-ctios Trace: >>CG:[call.5000.35288646]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288646 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:10143 DNIS:2090 Dialed#:3009 ConnDevID:10143 RCallKeyDay:151064 RCallKeyCID:1481 MsgID:eCallBeginEvent DvrKey:call.5000.35288646 ecc:(...) ICMEntUniqID:icm.151064.1481 RCallKeySeq#:2) 12:58:15:758 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288646 12:58:15:758 CTIOS1-ctios Trace: >>CG:[call.5000.35288646]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288646 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:10143 AlrtgDevID:(null) CallngDevID:10143 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288646 Trnk#:0 TrnkGrp#:0) 12:58:15:758 CTIOS1-ctios Trace: [call.5000.35288646]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 10143. 12:58:15:758 CTIOS1-ctios Trace: CallConnection(10143.1) created AgentObject (Device) for DeviceID(10143). 12:58:15:758 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:58:15:758 CTIOS1-ctios Trace: Added CallConnection(10143.1). 12:58:15:758 CTIOS1-ctios Trace: [call.5000.35288646]::CreateCallConnection(): CallConnection(10143.1) created successfully. 12:58:15:758 CTIOS1-ctios Trace: >>CG:[call.5000.35288646]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288646 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:210 SGID:5054 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:10143 AlrtgDevID:2090 CallngDevID:10143 CalldDevID:2090 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288646 Trnk#:0 TrnkGrp#:0) 12:58:15:758 CTIOS1-ctios Trace: [call.5000.35288646] Found CallConnection(10143.1) for device 10143. 12:58:15:758 CTIOS1-ctios Trace: [call.5000.35288646]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2090. 12:58:15:758 CTIOS1-ctios Trace: [call.5000.35288646] CallConnection(10143.1) found DeviceID(2090) AgentID(236). 12:58:15:758 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:58:15:758 CTIOS1-ctios Trace: Added CallConnection(10143.1). 12:58:15:758 CTIOS1-ctios Trace: [call.5000.35288646]::CreateCallConnection(): CallConnection(10143.1) created successfully. 12:58:15:759 CTIOS1-ctios Trace: [call.5000.35288646.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x683f0001) 12:58:15:759 CTIOS1-ctios Trace: [call.5000.35288646.2090] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:58:15:759 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288646.2090]:eCallBeginEvent 12:58:15:759 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288646.2090]:eButtonEnablementMaskChange,Msk(683f0001) 12:58:15:759 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288646.2090]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:58:15:768 CTIOS1-ctios Trace: >>CG:[agent.5000.236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5082 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2090 AGID:236 AGInstr:2090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.236 AGAvailStatus:0) 12:58:15:768 CTIOS1-ctios Trace: [agent.5000.236] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:15:768 CTIOS1-ctios Trace: >>CG:[call.5000.35288646]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288646 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288646 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10143 NewConnDevID:10143 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288646 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520695))) 12:58:15:769 CTIOS1-ctios Trace: >>CG:[call.5000.35288646]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288646 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2090 CallngDevID:10143 CalldDevID:2090 LstRedirDevID:(null) AnsDevID:2090 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288646 Trnk#:0 TrnkGrp#:0) 12:58:15:769 CTIOS1-ctios Trace: [call.5000.35288646] Found CallConnection(10143.1). 12:58:15:769 CTIOS1-ctios Trace: [call.5000.35288646] Found CallConnection(10143.1). 12:58:15:769 CTIOS1-ctios Trace: [call.5000.35288646.10143] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(10143), Button Mask(0xbf01a6) 12:58:15:769 CTIOS1-ctios Trace: [call.5000.35288646.2090] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2090), Button Mask(0x68bf01a6) 12:58:15:769 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][agent.5000.236]:eAgentStateEvent(eTalking),Msk(0) 12:58:15:769 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288646.2090]:eCallDataUpdateEvent,Msk(683f0001) 12:58:15:769 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288646.2090]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:58:15:769 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288646.2090]:eCallEstablishedEvent,Msk(68bf01a6) 12:58:16:010 CTIOS1-ctios Trace: ->RCV[BANCOMER42-4080-4108 a=236][call.5000.35288646.2090]:eSetCallDataRequest 12:58:16:016 CTIOS1-ctios Trace: >>CG:[call.5000.35288646]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288646 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288646 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10143 NewConnDevID:10143 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288646 ecc:(...)) 12:58:16:016 CTIOS1-ctios Trace: >>CG:[call.5000.35288646.2090]:eSetCallDataConf(UniqObjID:call.5000.35288646.2090 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER42-4080-4108) 12:58:16:016 CTIOS1-ctios Trace: <-SND[BANCOMER42-4080-4108][call.5000.35288646.2090]:eCallDataUpdateEvent,Msk(68bf01a6) 12:58:16:310 CTIOS1-ctios Trace: [call.5000.35288646] Found CallConnection(2090.0) for device 2090. 12:58:16:316 CTIOS1-ctios Trace: [call.5000.35288646] Found CallConnection(2090.0) for device 2090. 12:58:20:284 CTIOS1-ctios Trace: [call.5000.35288629] Found CallConnection(2102.2103.2.0) for device 2102. 12:58:20:285 CTIOS1-ctios Trace: [call.5000.35288629] Found CallConnection(2102.2103.2.0) for device 2102. 12:58:20:988 CTIOS1-ctios Trace: [call.5000.35288615] Found CallConnection(2096.0) for device 2096. 12:58:20:989 CTIOS1-ctios Trace: [call.5000.35288615] Found CallConnection(2096.0) for device 2096. 12:58:20:998 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:58:20:998 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:20:998 CTIOS1-ctios Trace: >>CG:[call.5000.35288615]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288615 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2096 HldgDevID:2096 MsgID:eCallHeldEvent DvrKey:call.5000.35288615) 12:58:20:999 CTIOS1-ctios Trace: [call.5000.35288615] Found CallConnection(2096.0). 12:58:20:999 CTIOS1-ctios Trace: [call.5000.35288615.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x68bf000a) 12:58:20:999 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][agent.5000.238]:eAgentStateEvent(eHold),Msk(0) 12:58:20:999 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eButtonEnablementMaskChange,Msk(68bf000a) 12:58:20:999 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]: eCallHeldEvent,Msk(68bf000a) 12:58:21:729 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:58:21:729 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:21:729 CTIOS1-ctios Trace: >>CG:[call.5000.35288649]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288649 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2096 MsgID:eCallBeginEvent DvrKey:call.5000.35288649 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520701))) 12:58:21:729 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288649 12:58:21:729 CTIOS1-ctios Trace: >>CG:[call.5000.35288649]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288649 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:2096 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288649) 12:58:21:730 CTIOS1-ctios Trace: [call.5000.35288649] CallConnection(2096.0) found DeviceID(2096) AgentID(238). 12:58:21:730 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:58:21:730 CTIOS1-ctios Trace: Added CallConnection(2096.0). 12:58:21:730 CTIOS1-ctios Trace: [call.5000.35288649]::CreateCallConnection(): CallConnection(2096.0) created successfully. 12:58:21:730 CTIOS1-ctios Trace: [call.5000.35288649.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x68bf0002) 12:58:21:730 CTIOS1-ctios Trace: [call.5000.35288615.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x68bf000a) 12:58:21:730 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][agent.5000.238]:eAgentStateEvent(eTalking),Msk(0) 12:58:21:730 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]:eButtonEnablementMaskChange,Msk(68bf0002) 12:58:21:730 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eButtonEnablementMaskChange,Msk(68bf000a) 12:58:21:730 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]:eCallBeginEvent,Msk(68bf0002) 12:58:21:731 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]:eCallServiceInitiatedEvent,Msk(68bf0002) 12:58:23:187 CTIOS1-ctios Trace: >>CG:[call.5000.35288649]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288649 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288649 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:2150 ConnDevID:2096 NewConnDevID:2096 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288649) 12:58:23:188 CTIOS1-ctios Trace: >>CG:[call.5000.35288649]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288649 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2096 CallngDevID:2096 CalldDevID:2150 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288649) 12:58:23:188 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2096.0) for device 2096. 12:58:23:188 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]:eCallDataUpdateEvent,Msk(68bf0002) 12:58:23:188 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]:eCallOriginatedEvent,Msk(68bf0002) 12:58:23:190 CTIOS1-ctios Trace: >>CG:[call.5000.35288649]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288649 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288649 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2096 DNIS:2150 ConnDevID:2096 NewConnDevID:2096 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288649) 12:58:23:190 CTIOS1-ctios Trace: >>CG:[call.5000.35288649]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288649 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2096 AlrtgDevID:(null) CallngDevID:2096 CalldDevID:2150 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288649 Trnk#:0 TrnkGrp#:0) 12:58:23:190 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2096.0) for device 2096. 12:58:23:190 CTIOS1-ctios Trace: [call.5000.35288615.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x68bf000a) 12:58:23:191 CTIOS1-ctios Trace: >>CG:[call.5000.35288649]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288649 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2096 AlrtgDevID:2150 CallngDevID:2096 CalldDevID:2150 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288649 Trnk#:0 TrnkGrp#:0) 12:58:23:191 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2096.0) for device 2096. 12:58:23:191 CTIOS1-ctios Trace: [call.5000.35288649]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2150. 12:58:23:191 CTIOS1-ctios Trace: [call.5000.35288649] CallConnection(2096.0) found DeviceID(2150) AgentID(264). 12:58:23:191 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:58:23:191 CTIOS1-ctios Trace: Added CallConnection(2096.0). 12:58:23:191 CTIOS1-ctios Trace: [call.5000.35288649]::CreateCallConnection(): CallConnection(2096.0) created successfully. 12:58:23:191 CTIOS1-ctios Trace: [call.5000.35288615.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x68bf000a) 12:58:23:191 CTIOS1-ctios Trace: [call.5000.35288649.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x203f0001) 12:58:23:191 CTIOS1-ctios Trace: [call.5000.35288649.2150] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:58:23:191 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0xbf000a) 12:58:23:191 CTIOS1-ctios Trace: [call.5000.35288194.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0xbf01a6) 12:58:23:191 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]:eCallDataUpdateEvent,Msk(68bf0002) 12:58:23:192 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eButtonEnablementMaskChange,Msk(68bf000a) 12:58:23:192 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]:eCallDeliveredEvent(LCS:Unknown),Msk(68bf0002) 12:58:23:192 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eButtonEnablementMaskChange,Msk(68bf000a) 12:58:23:192 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]:eCallDeliveredEvent(LCS:Unknown),Msk(68bf0002) 12:58:25:295 CTIOS1-ctios Trace: >>CG:[agent.5000.220]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5031 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2015 AGID:220 AGInstr:2015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.220 AGAvailStatus:1) 12:58:25:295 CTIOS1-ctios Trace: [agent.5000.220] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:25:295 CTIOS1-ctios Trace: >>CG:[call.5000.35288650]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288650 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ConnDevID:2015 MsgID:eCallBeginEvent DvrKey:call.5000.35288650 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520704))) 12:58:25:295 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288650 12:58:25:295 CTIOS1-ctios Trace: >>CG:[call.5000.35288650]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288650 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2015 CallngDevID:2015 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.35288650) 12:58:25:295 CTIOS1-ctios Trace: [call.5000.35288650] CallConnection(2015.0) found DeviceID(2015) AgentID(220). 12:58:25:295 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:58:25:295 CTIOS1-ctios Trace: Added CallConnection(2015.0). 12:58:25:295 CTIOS1-ctios Trace: [call.5000.35288650]::CreateCallConnection(): CallConnection(2015.0) created successfully. 12:58:25:295 CTIOS1-ctios Trace: CallConnectionUCCE::HandleCallServiceInitiatedEvent(): CurrentWrapupDirection = 2 12:58:25:295 CTIOS1-ctios Trace: [call.5000.35288650.2015] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2015), Button Mask(0x20bf0002) 12:58:25:296 CTIOS1-ctios Trace: >>CG:[agent.5000.220]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5031 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2015 AGID:220 AGInstr:2015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.220 AGAvailStatus:0) 12:58:25:296 CTIOS1-ctios Trace: [agent.5000.220] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:25:735 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:411 SGID:5245 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:4051 ANI:3747450020 UsrToUsrInfo:(null) Dialed#:3021 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1483 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1483 RCallKeySeq#:1 CallTypIDTag:5052 PreCallIIDTag:1887) 12:58:25:736 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][]:eAgentPrecallEvent 12:58:25:739 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:58:25:739 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:25:739 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eReserved),Msk(0) 12:58:25:844 CTIOS1-ctios Trace: >>CG:[call.5000.35288651]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288651 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:3747450020 DNIS:4051 Dialed#:3021 ConnDevID:3747450020 RCallKeyDay:151064 RCallKeyCID:1483 MsgID:eCallBeginEvent DvrKey:call.5000.35288651 ecc:(...) ICMEntUniqID:icm.151064.1483 RCallKeySeq#:2) 12:58:25:844 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288651 12:58:25:844 CTIOS1-ctios Trace: >>CG:[call.5000.35288651]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288651 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3747450020 AlrtgDevID:(null) CallngDevID:3747450020 CalldDevID:4051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288651 Trnk#:0 TrnkGrp#:0) 12:58:25:844 CTIOS1-ctios Trace: [call.5000.35288651]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3747450020. 12:58:25:845 CTIOS1-ctios Trace: CallConnection(3747450020.1) created AgentObject (Device) for DeviceID(3747450020). 12:58:25:845 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:58:25:845 CTIOS1-ctios Trace: Added CallConnection(3747450020.1). 12:58:25:845 CTIOS1-ctios Trace: [call.5000.35288651]::CreateCallConnection(): CallConnection(3747450020.1) created successfully. 12:58:25:845 CTIOS1-ctios Trace: >>CG:[call.5000.35288651]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288651 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:411 SGID:5245 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3747450020 AlrtgDevID:4051 CallngDevID:3747450020 CalldDevID:4051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288651 Trnk#:0 TrnkGrp#:0) 12:58:25:845 CTIOS1-ctios Trace: [call.5000.35288651] Found CallConnection(3747450020.1) for device 3747450020. 12:58:25:845 CTIOS1-ctios Trace: [call.5000.35288651]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 4051. 12:58:25:845 CTIOS1-ctios Trace: [call.5000.35288651] CallConnection(3747450020.1) found DeviceID(4051) AgentID(417). 12:58:25:845 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:58:25:845 CTIOS1-ctios Trace: Added CallConnection(3747450020.1). 12:58:25:845 CTIOS1-ctios Trace: [call.5000.35288651]::CreateCallConnection(): CallConnection(3747450020.1) created successfully. 12:58:25:845 CTIOS1-ctios Trace: [call.5000.35288651.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x683f0001) 12:58:25:845 CTIOS1-ctios Trace: [call.5000.35288651.4051] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:58:25:846 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288651.4051]:eCallBeginEvent 12:58:25:846 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288651.4051]:eButtonEnablementMaskChange,Msk(683f0001) 12:58:25:846 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288651.4051]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:58:25:924 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:58:25:924 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:25:924 CTIOS1-ctios Trace: >>CG:[call.5000.35288651]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288651 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288651 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3747450020 NewConnDevID:3747450020 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288651 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520705))) 12:58:25:925 CTIOS1-ctios Trace: >>CG:[call.5000.35288651]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288651 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:411 SGID:5245 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4051 CallngDevID:3747450020 CalldDevID:4051 LstRedirDevID:(null) AnsDevID:4051 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288651 Trnk#:0 TrnkGrp#:0) 12:58:25:925 CTIOS1-ctios Trace: [call.5000.35288651] Found CallConnection(3747450020.1). 12:58:25:925 CTIOS1-ctios Trace: [call.5000.35288651] Found CallConnection(3747450020.1). 12:58:25:925 CTIOS1-ctios Trace: [call.5000.35288651.3747450020] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(3747450020), Button Mask(0xbf01a6) 12:58:25:925 CTIOS1-ctios Trace: [call.5000.35288651.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf01a6) 12:58:25:925 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:58:25:925 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288651.4051]:eCallDataUpdateEvent,Msk(683f0001) 12:58:25:925 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288651.4051]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:58:25:925 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288651.4051]:eCallEstablishedEvent,Msk(68bf01a6) 12:58:25:937 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35288651.4051]:eSetCallDataRequest 12:58:25:943 CTIOS1-ctios Trace: >>CG:[call.5000.35288651]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288651 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288651 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3747450020 NewConnDevID:3747450020 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288651 ecc:(...)) 12:58:25:943 CTIOS1-ctios Trace: >>CG:[call.5000.35288651.4051]:eSetCallDataConf(UniqObjID:call.5000.35288651.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:58:25:944 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288651.4051]:eCallDataUpdateEvent,Msk(68bf01a6) 12:58:25:963 CTIOS1-ctios Trace: [call.5000.35288651] Found CallConnection(4051.0) for device 4051. 12:58:25:964 CTIOS1-ctios Trace: [call.5000.35288651] Found CallConnection(4051.0) for device 4051. 12:58:27:280 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2150.2151.2.0) for device 2150. 12:58:27:280 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2150.2151.2.0) for device 2150. 12:58:27:293 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288194 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:78 MonID:0 ConnDevID:2150.2151.2 HldgDevID:2150 MsgID:eCallHeldEvent DvrKey:call.5000.35288194 HldgDevIDFull:2150.2151.2) 12:58:27:293 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2150.2151.2.0). 12:58:27:293 CTIOS1-ctios Trace: [call.5000.35288194.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0xbf000a) 12:58:27:293 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0xbf000a) 12:58:27:293 CTIOS1-ctios Trace: [call.5000.35288649.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x203f0001) 12:58:27:294 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:1) 12:58:27:294 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:27:294 CTIOS1-ctios Trace: >>CG:[call.5000.2130706806]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2130706806 CallTyp:12 ConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ConnDevID:2150.2151.2 RCallKeyDay:151064 RCallKeyCID:1409 MsgID:eCallBeginEvent DvrKey:call.5000.2130706806 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407519575)) ICMEntUniqID:icm.151064.1409 RCallKeySeq#:5) 12:58:27:294 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2130706806 12:58:27:294 CTIOS1-ctios Trace: >>CG:[call.5000.2130706806]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706806 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 LclConnState:1 EvtCause:65535 SG#:40106 SGID:5000 LineHdl:3 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2150.2151.2 CallngDevID:2150 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2130706806 CallngDevIDFull:2150.2151.2 COCConnCID:35288194 COCCallConnDevIDTyp:0 COCCallConnDevID:2150.2151.2) 12:58:27:294 CTIOS1-ctios Trace: [call.5000.2130706806] CallConnection(2150.2151.2.0) found DeviceID(2150) AgentID(264). 12:58:27:294 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:58:27:294 CTIOS1-ctios Trace: Added CallConnection(2150.2151.2.0). 12:58:27:294 CTIOS1-ctios Trace: [call.5000.2130706806]::CreateCallConnection(): CallConnection(2150.2151.2.0) created successfully. 12:58:27:294 CTIOS1-ctios Trace: [call.5000.2130706806.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x203c1000) 12:58:27:294 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bc000a) 12:58:27:294 CTIOS1-ctios Trace: [call.5000.35288194.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x203c1000) 12:58:27:294 CTIOS1-ctios Trace: [call.5000.35288649.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x203c0001) 12:58:27:294 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:4 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:58:27:294 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:27:294 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:240 SGID:5053 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:58:27:294 CTIOS1-ctios Trace: >>CG:[call.5000.2130706806]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706806 CallTyp:12 ConnDevIDTyp:0 NewConnCID:2130706806 NewConnDevIDTyp:0 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:3006 ConnDevID:2150.2151.2 NewConnDevID:2150.2151.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706806 ecc:(...)) 12:58:27:295 CTIOS1-ctios Trace: >>CG:[call.5000.2130706806]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2130706806 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:78 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:3 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2150.2151.2 CallngDevID:2150 CalldDevID:3006 MsgID:eCallOriginatedEvent DvrKey:call.5000.2130706806 CallngDevIDFull:2150.2151.2) 12:58:27:296 CTIOS1-ctios Trace: [call.5000.2130706806] Found CallConnection(2150.2151.2.0) for device 2150. 12:58:27:297 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288194 NumParties:1 SecDevIDTyp:0 SecCID:2130706806 TfrgDevTyp:78 TfrdDevTyp:0 LineHdl:3 LineTyp:2 SGPri:0 MonID:0 PriDevID:2725 SecDevID:2150 TfrgDevID:2150 TfrdDevID:3006 MsgID:eCallTransferredEvent DvrKey:call.5000.35288194 SecDevIDFull:2150.2151.2 TfrgDevIDFull:2150.2151.2ConnectedParty[1]:(ConnPtyCID:35288194 ConnPtyDevIDTyp:1 ConnPtyDevID:2725)) 12:58:27:297 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2150.2151.2.0). 12:58:27:297 CTIOS1-ctios Trace: >>CG:[call.5000.2130706806]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:35288194 NumParties:1 SecDevIDTyp:0 SecCID:2130706806 TfrgDevTyp:78 TfrdDevTyp:0 LineHdl:3 LineTyp:2 SGPri:0 MonID:0 PriDevID:2725 SecDevID:2150 TfrgDevID:2150 TfrdDevID:3006 MsgID:eCallTransferredEvent DvrKey:call.5000.2130706806 SecDevIDFull:2150.2151.2 TfrgDevIDFull:2150.2151.2ConnectedParty[1]:(ConnPtyCID:35288194 ConnPtyDevIDTyp:1 ConnPtyDevID:2725)) 12:58:27:297 CTIOS1-ctios Trace: [call.5000.2130706806]::FindTransferCommonDeviceID Found Transferring Device [2150] on both [call.5000.35288194] and [call.5000.2130706806]. 12:58:27:297 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2150.2151.2.0). 12:58:27:297 CTIOS1-ctios Trace: [call.5000.2130706806] Found CallConnection(2150.2151.2.0). 12:58:27:297 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:58:27:297 CTIOS1-ctios Trace: [call.5000.35288649.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x203f0001) 12:58:27:297 CTIOS1-ctios Trace: [call.5000.2130706806.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x383f0000) 12:58:27:297 CTIOS1-ctios Trace: [call.5000.35288194] Found CallConnection(2150.2151.2.0). 12:58:27:297 CTIOS1-ctios Trace: Removed CallConnection(2150.2151.2.0). 12:58:27:297 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:58:27:297 CTIOS1-ctios Trace: [call.5000.35288649.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x203f0001) 12:58:27:297 CTIOS1-ctios Trace: [call.5000.2130706806] Found CallConnection(2150.2151.2.0). 12:58:27:297 CTIOS1-ctios Trace: Removed CallConnection(2150.2151.2.0). 12:58:27:297 CTIOS1-ctios Trace: Added CallConnection(2725.1). 12:58:27:297 CTIOS1-ctios Trace: [call.5000.2130706806] Moved CallConnection[2725.1] from [call.5000.35288194] to [call.5000.2130706806]. 12:58:27:297 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288194 ConnDevIDTyp:1 ConnDevID:2725 MsgID:eCallEndEvent DvrKey:call.5000.35288194) 12:58:27:297 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288194 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:58:27:297 CTIOS1-ctios Trace: >>CG:[call.5000.2130706806]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2130706806 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288194 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2150.2151.2 NewConnDevID:2150.2151.2 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2130706806) 12:58:27:298 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288194 CallTyp:4 ConnDevIDTyp:0 NewConnCID:35288194 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2150.2151.2 NewConnDevID:2725 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288194) 12:58:27:298 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288194 CallTyp:4 ConnDevIDTyp:1 NewConnCID:35288194 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2725 DNIS:2297 ConnDevID:2725 NewConnDevID:2725 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288194 ecc:(...)) 12:58:27:298 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:58:27:298 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x81b0000. 12:58:27:298 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x8bf000a) 12:58:27:298 CTIOS1-ctios Trace: [call.5000.35288649.2150] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x283f0001) 12:58:27:302 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288194 ConnDevIDTyp:1 LclConnState:0 EvtCause:1015 RelDevTyp:0 MonID:0 ConnDevID:2725 RelDevID:2725 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288194) 12:58:27:302 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288194 ConnDevIDTyp:0 LclConnState:65535 EvtCause:1015 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.35288194) 12:58:27:302 CTIOS1-ctios Trace: >>CG:[call.5000.35288194]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288194 ConnDevIDTyp:1 ConnDevID:2725 MsgID:eCallEndEvent DvrKey:call.5000.35288194) 12:58:27:302 CTIOS1-ctios Trace: Removed CallConnection(2725.1). 12:58:27:302 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288194 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:58:27:761 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:1) 12:58:27:762 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:27:762 CTIOS1-ctios Trace: >>CG:[call.5000.35288649]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288649 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2150 CallngDevID:2096 CalldDevID:2150 LstRedirDevID:(null) AnsDevID:2150 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288649 Trnk#:0 TrnkGrp#:0) 12:58:27:762 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2096.0). 12:58:27:762 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2096.0). 12:58:27:762 CTIOS1-ctios Trace: [call.5000.35288649.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x68bf01a6) 12:58:27:762 CTIOS1-ctios Trace: [call.5000.35288615.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x68bf000a) 12:58:27:762 CTIOS1-ctios Trace: [call.5000.35288615.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x68bf000a) 12:58:27:762 CTIOS1-ctios Trace: [call.5000.35288649.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:58:27:762 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:58:27:762 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:58:27:763 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:58:27:763 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eButtonEnablementMaskChange,Msk(68bf000a) 12:58:27:763 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eButtonEnablementMaskChange,Msk(68bf000a) 12:58:27:763 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]:eCallEstablishedEvent,Msk(68bf01a6) 12:58:27:764 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2150.0) for device 2150. 12:58:27:764 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:4 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:58:27:764 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:27:764 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:240 SGID:5053 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:7 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:58:27:768 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2150.0) for device 2150. 12:58:27:768 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2096.0) for device 2096. 12:58:27:768 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2096.0) for device 2096. 12:58:27:780 CTIOS1-ctios Trace: ->RCV[bancomer17-4536-4336 a=238][call.5000.35288649.2096]:eSetCallDataRequest 12:58:27:784 CTIOS1-ctios Trace: >>CG:[call.5000.35288649]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288649 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288649 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2096 NewConnDevID:2096 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288649) 12:58:27:785 CTIOS1-ctios Trace: >>CG:[call.5000.35288649.2096]:eSetCallDataConf(UniqObjID:call.5000.35288649.2096 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-4536-4336) 12:58:27:785 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]:eCallDataUpdateEvent,Msk(68bf01a6) 12:58:33:785 CTIOS1-ctios Trace: >>CG:[call.5000.35288650]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288650 CallTyp:10 ConnDevIDTyp:0 NewConnCID:35288650 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51745289 ConnDevID:2015 NewConnDevID:2015 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288650) 12:58:33:785 CTIOS1-ctios Trace: >>CG:[call.5000.35288650]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288650 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:2015 CallngDevID:2015 CalldDevID:51745289 MsgID:eCallOriginatedEvent DvrKey:call.5000.35288650) 12:58:33:785 CTIOS1-ctios Trace: [call.5000.35288650] Found CallConnection(2015.0) for device 2015. 12:58:35:552 CTIOS1-ctios Trace: [call.5000.35288607] Found CallConnection(4021.0) for device 4021. 12:58:35:553 CTIOS1-ctios Trace: [call.5000.35288607] Found CallConnection(4021.0) for device 4021. 12:58:35:566 CTIOS1-ctios Trace: >>CG:[agent.5000.407]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5194 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4021 AGID:407 AGInstr:4021 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.407 AGAvailStatus:0) 12:58:35:566 CTIOS1-ctios Trace: [agent.5000.407] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:35:566 CTIOS1-ctios Trace: >>CG:[call.5000.35288607]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288607 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4021 HldgDevID:4021 MsgID:eCallHeldEvent DvrKey:call.5000.35288607) 12:58:35:566 CTIOS1-ctios Trace: [call.5000.35288607] Found CallConnection(4021.0). 12:58:35:567 CTIOS1-ctios Trace: [call.5000.35288607.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:58:35:567 CTIOS1-ctios Trace: [call.5000.35288532.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:58:35:586 CTIOS1-ctios Trace: >>CG:[call.5000.35288532]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288532 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4021.4022.2 RetrvDevID:4021 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288532 RetrvDevIDFull:4021.4022.2) 12:58:35:586 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4021.4022.2.0). 12:58:35:586 CTIOS1-ctios Trace: [call.5000.35288532.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf01a6) 12:58:35:586 CTIOS1-ctios Trace: [call.5000.35288607.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:58:35:586 CTIOS1-ctios Trace: [call.5000.35288607.4021] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4021), Button Mask(0x20bf000a) 12:58:35:596 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4021.4022.2.0) for device 4021. 12:58:35:597 CTIOS1-ctios Trace: [call.5000.35288532] Found CallConnection(4021.4022.2.0) for device 4021. 12:58:35:746 CTIOS1-ctios Trace: [call.5000.35288502] Found CallConnection(4057.0) for device 4057. 12:58:35:747 CTIOS1-ctios Trace: [call.5000.35288502] Found CallConnection(4057.0) for device 4057. 12:58:35:776 CTIOS1-ctios Trace: >>CG:[call.5000.35288502]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288502 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4057 RelDevID:4057 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288502) 12:58:35:776 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:35:777 CTIOS1-ctios Trace: >>CG:[call.5000.35288502]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288502 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4888820787 RelDevID:4888820787 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288502) 12:58:35:777 CTIOS1-ctios Trace: >>CG:[call.5000.35288502]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288502 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4888820787 MsgID:eCallClearedEvent DvrKey:call.5000.35288502) 12:58:35:778 CTIOS1-ctios Trace: >>CG:[call.5000.35288502]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288502 ConnDevIDTyp:1 ConnDevID:4888820787 MsgID:eCallEndEvent DvrKey:call.5000.35288502) 12:58:35:778 CTIOS1-ctios Trace: Removed CallConnection(4888820787.1). 12:58:35:778 CTIOS1-ctios Trace: Removed CallConnection(4057.0). 12:58:35:778 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288502 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:58:35:778 CTIOS1-ctios Trace: >>CG:[agent.5000.419]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5180 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4057 AGID:419 AGInstr:4057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.419 AGAvailStatus:1) 12:58:35:778 CTIOS1-ctios Trace: [agent.5000.419] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:58:38:318 CTIOS1-ctios Trace: [call.5000.35288651] Found CallConnection(4051.0) for device 4051. 12:58:38:319 CTIOS1-ctios Trace: [call.5000.35288651] Found CallConnection(4051.0) for device 4051. 12:58:38:331 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:58:38:331 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:38:331 CTIOS1-ctios Trace: >>CG:[call.5000.35288651]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288651 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4051 HldgDevID:4051 MsgID:eCallHeldEvent DvrKey:call.5000.35288651) 12:58:38:332 CTIOS1-ctios Trace: [call.5000.35288651] Found CallConnection(4051.0). 12:58:38:332 CTIOS1-ctios Trace: [call.5000.35288651.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf000a) 12:58:38:332 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eHold),Msk(0) 12:58:38:332 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288651.4051]:eButtonEnablementMaskChange,Msk(68bf000a) 12:58:38:332 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288651.4051]: eCallHeldEvent,Msk(68bf000a) 12:58:39:209 CTIOS1-ctios Trace: >>CG:[agent.5000.417]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4051 AGID:417 AGInstr:4051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.417 AGAvailStatus:0) 12:58:39:209 CTIOS1-ctios Trace: [agent.5000.417] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:39:209 CTIOS1-ctios Trace: >>CG:[call.5000.35288651]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288651 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:4051 RetrvDevID:4051 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288651) 12:58:39:209 CTIOS1-ctios Trace: [call.5000.35288651] Found CallConnection(4051.0). 12:58:39:209 CTIOS1-ctios Trace: [call.5000.35288651.4051] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4051), Button Mask(0x68bf01a6) 12:58:39:209 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][agent.5000.417]:eAgentStateEvent(eTalking),Msk(0) 12:58:39:210 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288651.4051]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:58:39:210 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3004-3316][call.5000.35288651.4051]:eCallRetrievedEvent,Msk(68bf01a6) 12:58:39:217 CTIOS1-ctios Trace: [call.5000.35288651] Found CallConnection(4051.0) for device 4051. 12:58:39:218 CTIOS1-ctios Trace: [call.5000.35288651] Found CallConnection(4051.0) for device 4051. 12:58:39:227 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3004-3316 a=417][call.5000.35288651.4051]:eSetCallDataRequest 12:58:39:232 CTIOS1-ctios Trace: >>CG:[call.5000.35288651.4051]:eSetCallDataConf(UniqObjID:call.5000.35288651.4051 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3004-3316) 12:58:41:213 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2096.0) for device 2096. 12:58:41:213 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2096.0) for device 2096. 12:58:41:215 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2150.0) for device 2150. 12:58:41:215 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2150.0) for device 2150. 12:58:41:215 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:58:41:215 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:41:215 CTIOS1-ctios Trace: >>CG:[call.5000.35288649]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288649 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2096 HldgDevID:2096 MsgID:eCallHeldEvent DvrKey:call.5000.35288649) 12:58:41:215 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2096.0). 12:58:41:215 CTIOS1-ctios Trace: [call.5000.35288649.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x68bf000a) 12:58:41:215 CTIOS1-ctios Trace: [call.5000.35288615.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x68bf000a) 12:58:41:215 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:58:41:215 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2150.0) for device 2150. 12:58:41:216 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][agent.5000.238]:eAgentStateEvent(eHold),Msk(0) 12:58:41:216 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]:eButtonEnablementMaskChange,Msk(68bf000a) 12:58:41:216 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eButtonEnablementMaskChange,Msk(68bf000a) 12:58:41:216 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]: eCallHeldEvent,Msk(68bf000a) 12:58:41:218 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2150.0) for device 2150. 12:58:41:378 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:190 SGID:5057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:0) 12:58:41:378 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:41:378 CTIOS1-ctios Trace: >>CG:[call.5000.35288615]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288615 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:2096 RetrvDevID:2096 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288615) 12:58:41:378 CTIOS1-ctios Trace: [call.5000.35288615] Found CallConnection(2096.0). 12:58:41:379 CTIOS1-ctios Trace: [call.5000.35288615.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x68bf01a6) 12:58:41:379 CTIOS1-ctios Trace: [call.5000.35288649.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x68bf000a) 12:58:41:379 CTIOS1-ctios Trace: [call.5000.35288649.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x68bf000a) 12:58:41:379 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][agent.5000.238]:eAgentStateEvent(eTalking),Msk(0) 12:58:41:379 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:58:41:379 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]:eButtonEnablementMaskChange,Msk(68bf000a) 12:58:41:379 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]:eButtonEnablementMaskChange,Msk(68bf000a) 12:58:41:379 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eCallRetrievedEvent,Msk(68bf01a6) 12:58:41:383 CTIOS1-ctios Trace: [call.5000.35288615] Found CallConnection(2096.0) for device 2096. 12:58:41:384 CTIOS1-ctios Trace: [call.5000.35288615] Found CallConnection(2096.0) for device 2096. 12:58:41:390 CTIOS1-ctios Trace: ->RCV[bancomer17-4536-4336 a=238][call.5000.35288615.2096]:eSetCallDataRequest 12:58:41:395 CTIOS1-ctios Trace: >>CG:[call.5000.35288615.2096]:eSetCallDataConf(UniqObjID:call.5000.35288615.2096 MsgID:eSetCallDataConf TgtCILClntID:bancomer17-4536-4336) 12:58:42:475 CTIOS1-ctios Trace: [call.5000.35288620] Found CallConnection(4054.0) for device 4054. 12:58:42:476 CTIOS1-ctios Trace: [call.5000.35288620] Found CallConnection(4054.0) for device 4054. 12:58:42:487 CTIOS1-ctios Trace: >>CG:[agent.5000.418]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:411 SGID:5245 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5189 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:4054 AGID:418 AGInstr:4054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.418 AGAvailStatus:0) 12:58:42:488 CTIOS1-ctios Trace: [agent.5000.418] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:42:488 CTIOS1-ctios Trace: >>CG:[call.5000.35288620]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288620 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:4054 HldgDevID:4054 MsgID:eCallHeldEvent DvrKey:call.5000.35288620) 12:58:42:488 CTIOS1-ctios Trace: [call.5000.35288620] Found CallConnection(4054.0). 12:58:42:488 CTIOS1-ctios Trace: [call.5000.35288620.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:58:42:488 CTIOS1-ctios Trace: [call.5000.35288543.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf000a) 12:58:42:488 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][agent.5000.418]:eAgentStateEvent(eHold),Msk(0) 12:58:42:488 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288620.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:58:42:488 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eButtonEnablementMaskChange,Msk(28bf000a) 12:58:42:488 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288620.4054]: eCallHeldEvent,Msk(68bf000a) 12:58:42:497 CTIOS1-ctios Trace: >>CG:[call.5000.35288543]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288543 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:4054.4055.2 RetrvDevID:4054 MsgID:eCallRetrievedEvent DvrKey:call.5000.35288543 RetrvDevIDFull:4054.4055.2) 12:58:42:497 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(4054.4055.2.0). 12:58:42:497 CTIOS1-ctios Trace: [call.5000.35288543.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x28bf01a6) 12:58:42:497 CTIOS1-ctios Trace: [call.5000.35288620.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:58:42:497 CTIOS1-ctios Trace: [call.5000.35288620.4054] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(4054), Button Mask(0x68bf000a) 12:58:42:497 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eButtonEnablementMaskChange,Msk(28bf01a6) 12:58:42:498 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288620.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:58:42:498 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288620.4054]:eButtonEnablementMaskChange,Msk(68bf000a) 12:58:42:498 CTIOS1-ctios Trace: <-SND[bancomer10-PC-3992-3300][call.5000.35288543.4054]:eCallRetrievedEvent,Msk(28bf01a6) 12:58:42:504 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(4054.4055.2.0) for device 4054. 12:58:42:504 CTIOS1-ctios Trace: [call.5000.35288543] Found CallConnection(4054.4055.2.0) for device 4054. 12:58:42:533 CTIOS1-ctios Trace: ->RCV[bancomer10-PC-3992-3300 a=418][call.5000.35288543.4054]:eSetCallDataRequest 12:58:42:538 CTIOS1-ctios Trace: >>CG:[call.5000.35288543.4054]:eSetCallDataConf(UniqObjID:call.5000.35288543.4054 MsgID:eSetCallDataConf TgtCILClntID:bancomer10-PC-3992-3300) 12:58:42:909 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2150.0) for device 2150. 12:58:42:911 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2150.0) for device 2150. 12:58:42:912 CTIOS1-ctios Trace: >>CG:[call.5000.35288649]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:35288649 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:2150 HldgDevID:2150 MsgID:eCallHeldEvent DvrKey:call.5000.35288649) 12:58:42:912 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2150.0). 12:58:42:912 CTIOS1-ctios Trace: [call.5000.35288615.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x68bf01a6) 12:58:42:912 CTIOS1-ctios Trace: [call.5000.35288649.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:58:42:912 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:58:42:912 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:10 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:58:42:912 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:42:912 CTIOS1-ctios Trace: >>CG:[call.5000.35287874]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:35287874 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:78 MonID:0 ConnDevID:2150.2152.3 RetrvDevID:2150 MsgID:eCallRetrievedEvent DvrKey:call.5000.35287874 RetrvDevIDFull:2150.2152.3) 12:58:42:912 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0). 12:58:42:912 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:58:42:913 CTIOS1-ctios Trace: [call.5000.35288649.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:58:42:913 CTIOS1-ctios Trace: [call.5000.35288649.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:58:42:913 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:58:42:913 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]: eCallHeldEvent,Msk(68bf000a) 12:58:42:914 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0) for device 2150. 12:58:43:009 CTIOS1-ctios Trace: [call.5000.35287874] Found CallConnection(2150.2152.3.0) for device 2150. 12:58:43:681 CTIOS1-ctios Trace: >>CG:[call.5000.35288650]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288650 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288650 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2015 NewConnDevID:2015 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288650) 12:58:43:681 CTIOS1-ctios Trace: >>CG:[call.5000.35288650]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:35288650 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:51745289 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.35288650 Trnk#:0 TrnkGrp#:0) 12:58:43:690 CTIOS1-ctios Trace: [call.5000.35288650] Found CallConnection(2015.0) for device 2015. 12:58:43:696 CTIOS1-ctios Trace: [call.5000.35288650] Found CallConnection(2015.0) for device 2015. 12:58:43:981 CTIOS1-ctios Trace: >>CG:[call.5000.35288650]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288650 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:51745289 CallngDevID:2015 CalldDevID:51745289 LstRedirDevID:(null) AnsDevID:51745289 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288650 Trnk#:0 TrnkGrp#:0) 12:58:43:981 CTIOS1-ctios Trace: [call.5000.35288650] Found CallConnection(2015.0). 12:58:43:981 CTIOS1-ctios Trace: [call.5000.35288650.2015] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2015), Button Mask(0x20bf01a6) 12:58:44:001 CTIOS1-ctios Trace: >>CG:[call.5000.35288650]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288650 CallTyp:9 ConnDevIDTyp:0 NewConnCID:35288650 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2015 NewConnDevID:2015 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288650) 12:58:53:184 CTIOS1-ctios Trace: [call.5000.35288615] Found CallConnection(2096.0) for device 2096. 12:58:53:185 CTIOS1-ctios Trace: [call.5000.35288615] Found CallConnection(2096.0) for device 2096. 12:58:53:253 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:58:53:253 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:53:253 CTIOS1-ctios Trace: >>CG:[call.5000.35288615]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 PriDevIDTyp:0 PriCID:35288615 NumParties:3 SecDevIDTyp:0 SecCID:35288649 CtrlrDevTyp:0 AddedPtyDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 PriDevID:2096 SecDevID:2096 CtrlrDevID:2096 AddedPtyDevID:2150 MsgID:eCallConferencedEvent DvrKey:call.5000.35288615ConnectedParty[1]:(ConnPtyCID:35288615 ConnPtyDevIDTyp:1 ConnPtyDevID:10) ConnectedParty[2]:(ConnPtyCID:35288615 ConnPtyDevIDTyp:0 ConnPtyDevID:2096) ConnectedParty[3]:(ConnPtyCID:35288615 ConnPtyDevIDTyp:0 ConnPtyDevID:2150)) 12:58:53:253 CTIOS1-ctios Trace: [call.5000.35288615] Found Device [2096] on both [call.5000.35288615] and [call.5000.35288649]. 12:58:53:253 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2096.0). 12:58:53:253 CTIOS1-ctios Trace: [call.5000.35288649.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x68bf01a6) 12:58:53:254 CTIOS1-ctios Trace: [call.5000.35288615.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x68bf01a6) 12:58:53:254 CTIOS1-ctios Trace: [call.5000.35288649] Found CallConnection(2096.0). 12:58:53:254 CTIOS1-ctios Trace: Removed CallConnection(2096.0). 12:58:53:254 CTIOS1-ctios Trace: Added CallConnection(2150.0). 12:58:53:254 CTIOS1-ctios Trace: [call.5000.35288615] Moved CallConnection[2150.0] from [call.5000.35288649] to [call.5000.35288615]. 12:58:53:254 CTIOS1-ctios Trace: [call.5000.35288615.10] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(10), Button Mask(0xbf01a6) 12:58:53:255 CTIOS1-ctios Trace: [call.5000.35288615.2096] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2096), Button Mask(0x68bf01a6) 12:58:53:255 CTIOS1-ctios Trace: [call.5000.35288615.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf000a) 12:58:53:255 CTIOS1-ctios Trace: >>CG:[call.5000.35288649]:eCallConferencedEvent(PrphID:5000 PrphTyp:17 LclConnState:3 EvtCause:65535 SG#:40106 SGID:5000 PriDevIDTyp:0 PriCID:35288615 NumParties:3 SecDevIDTyp:0 SecCID:35288649 CtrlrDevTyp:0 AddedPtyDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 PriDevID:2096 SecDevID:2096 CtrlrDevID:2096 AddedPtyDevID:2150 MsgID:eCallConferencedEvent DvrKey:call.5000.35288649ConnectedParty[1]:(ConnPtyCID:35288615 ConnPtyDevIDTyp:1 ConnPtyDevID:10) ConnectedParty[2]:(ConnPtyCID:35288615 ConnPtyDevIDTyp:0 ConnPtyDevID:2096) ConnectedParty[3]:(ConnPtyCID:35288615 ConnPtyDevIDTyp:0 ConnPtyDevID:2150)) 12:58:53:255 CTIOS1-ctios Trace: >>CG:[call.5000.35288649]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288649 ConnDevIDTyp:0 ConnDevID:2096 MsgID:eCallEndEvent DvrKey:call.5000.35288649) 12:58:53:255 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288649 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:58:53:255 CTIOS1-ctios Trace: >>CG:[call.5000.35288615]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288615 CallTyp:15 ConnDevIDTyp:1 NewConnCID:35288615 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ANI:2096 DNIS:2150 Dialed#:2150 ConnDevID:10 NewConnDevID:10 RCallKeyDay:151064 RCallKeyCID:1475 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288615 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520701)) ICMEntUniqID:icm.151064.1475 RCallKeySeq#:4) 12:58:53:256 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:58:53:256 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]:eCallConferencedEvent,Msk(68bf01a6) 12:58:53:256 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:58:53:256 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288649.2096]:eCallEndEvent 12:58:53:256 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:58:53:256 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eCallConferencedEvent,Msk(68bf01a6) 12:58:53:256 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eCallDataUpdateEvent,Msk(68bf01a6) 12:58:53:256 CTIOS1-ctios Trace: >>CG:[agent.5000.264]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:10 SessID:0 MRDID:1 ICMAGID:5110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2150 AGID:264 AGInstr:2150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.264 AGAvailStatus:0) 12:58:53:256 CTIOS1-ctios Trace: [agent.5000.264] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:53:270 CTIOS1-ctios Trace: [call.5000.35288615] Found CallConnection(2096.0) for device 2096. 12:58:53:271 CTIOS1-ctios Trace: [call.5000.35288615] Found CallConnection(2096.0) for device 2096. 12:58:53:930 CTIOS1-ctios Trace: [call.5000.35288615] Found CallConnection(2096.0) for device 2096. 12:58:53:930 CTIOS1-ctios Trace: [call.5000.35288615] Found CallConnection(2096.0) for device 2096. 12:58:53:932 CTIOS1-ctios Trace: >>CG:[call.5000.35288615]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288615 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2096 RelDevID:2096 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288615) 12:58:53:932 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:58:53:933 CTIOS1-ctios Trace: [call.5000.35287874.2150] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2150), Button Mask(0x20bf01a6) 12:58:53:933 CTIOS1-ctios Trace: >>CG:[call.5000.35288615]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288615 CallTyp:15 ConnDevIDTyp:1 NewConnCID:35288615 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:10 NewConnDevID:10 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288615 ecc:(...)) 12:58:53:935 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eCallConnectionClearedEvent,Msk(3c0000) 12:58:53:935 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eCallDataUpdateEvent 12:58:53:935 CTIOS1-ctios Trace: >>CG:[agent.5000.238]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5084 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2096 AGID:238 AGInstr:2096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.238 AGAvailStatus:1) 12:58:53:935 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorEA::UpdateEnablementByAgentState(): Firing ButtonEnablementMaskChange (mask = 0x201b0000) 12:58:53:935 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:58:53:935 CTIOS1-ctios Trace: Removed CallConnection(2096.0). 12:58:53:935 CTIOS1-ctios Trace: [agent.5000.238] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:58:53:936 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][agent.5000.238]:eButtonEnablementMaskChange,Msk(201b0000) 12:58:53:936 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][call.5000.35288615.2096]:eCallEndEvent 12:58:53:936 CTIOS1-ctios Trace: <-SND[bancomer17-4536-4336][agent.5000.238]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:59:04:237 CTIOS1-ctios Trace: >>CG:[agent.5000.403]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5174 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4009 AGID:403 AGInstr:4009 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.403 AGAvailStatus:1) 12:59:04:237 CTIOS1-ctios Trace: [agent.5000.403] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x101b0000. 12:59:22:008 CTIOS1-ctios Trace: [call.5000.35288632] Found CallConnection(4039.0) for device 4039. 12:59:22:008 CTIOS1-ctios Trace: [call.5000.35288632] Found CallConnection(4039.0) for device 4039. 12:59:22:039 CTIOS1-ctios Trace: >>CG:[call.5000.35288632]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288632 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4039 RelDevID:4039 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288632) 12:59:22:039 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:59:22:039 CTIOS1-ctios Trace: >>CG:[call.5000.35288632]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288632 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:6622126752 RelDevID:6622126752 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.35288632) 12:59:22:039 CTIOS1-ctios Trace: >>CG:[call.5000.35288632]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288632 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:6622126752 MsgID:eCallClearedEvent DvrKey:call.5000.35288632) 12:59:22:040 CTIOS1-ctios Trace: >>CG:[call.5000.35288632]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:35288632 ConnDevIDTyp:1 ConnDevID:6622126752 MsgID:eCallEndEvent DvrKey:call.5000.35288632) 12:59:22:040 CTIOS1-ctios Trace: Removed CallConnection(6622126752.1). 12:59:22:040 CTIOS1-ctios Trace: Removed CallConnection(4039.0). 12:59:22:040 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.35288632 REMOVED from object map, EventID(24, END_CALL_EVENT). 12:59:22:040 CTIOS1-ctios Trace: >>CG:[agent.5000.413]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5188 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:4039 AGID:413 AGInstr:4039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.413 AGAvailStatus:1) 12:59:22:040 CTIOS1-ctios Trace: [agent.5000.413] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x201b0000. 12:59:22:040 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eCallConnectionClearedEvent,Msk(3c0000) 12:59:22:040 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eCallConnectionClearedEvent,Msk(3c0000) 12:59:22:040 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eCallClearedEvent,Msk(3c0000) 12:59:22:040 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][call.5000.35288632.4039]:eCallEndEvent 12:59:22:041 CTIOS1-ctios Trace: <-SND[bancomer17-2848-3652][agent.5000.413]:eAgentStateEvent(eAvailable),Msk(201b0000) 12:59:26:220 CTIOS1-ctios Trace: [call.5000.35288629] Found CallConnection(2102.2103.2.0) for device 2102. 12:59:26:302 CTIOS1-ctios Trace: [call.5000.35288629] Found CallConnection(2102.2103.2.0) for device 2102. 12:59:36:383 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:210 SGID:5054 SGPri:0 MonID:0 NumNamVars:6 NumNamArrs:4 MRDID:1 AGInstr:2126 ANI:14154 UsrToUsrInfo:(null) Dialed#:3009 CallrEntrDig:(null) RCallKeyDay:151064 RCallKeyCID:1485 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151064.1485 RCallKeySeq#:1 CallTypIDTag:5018 PreCallIIDTag:1889) 12:59:36:383 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][]:eAgentPrecallEvent 12:59:36:387 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:59:36:387 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:59:36:388 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eReserved),Msk(0) 12:59:36:454 CTIOS1-ctios Trace: >>CG:[call.5000.35288670]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288670 CallTyp:2 ConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 ANI:14154 DNIS:2126 Dialed#:3009 ConnDevID:14154 RCallKeyDay:151064 RCallKeyCID:1485 MsgID:eCallBeginEvent DvrKey:call.5000.35288670 ecc:(...) ICMEntUniqID:icm.151064.1485 RCallKeySeq#:2) 12:59:36:454 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.35288670 12:59:36:454 CTIOS1-ctios Trace: >>CG:[call.5000.35288670]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288670 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:14154 AlrtgDevID:(null) CallngDevID:14154 CalldDevID:2126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288670 Trnk#:0 TrnkGrp#:0) 12:59:36:454 CTIOS1-ctios Trace: [call.5000.35288670]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 14154. 12:59:36:454 CTIOS1-ctios Trace: CallConnection(14154.1) created AgentObject (Device) for DeviceID(14154). 12:59:36:454 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:59:36:454 CTIOS1-ctios Trace: Added CallConnection(14154.1). 12:59:36:454 CTIOS1-ctios Trace: [call.5000.35288670]::CreateCallConnection(): CallConnection(14154.1) created successfully. 12:59:36:454 CTIOS1-ctios Trace: >>CG:[call.5000.35288670]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:35288670 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:210 SGID:5054 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:14154 AlrtgDevID:2126 CallngDevID:14154 CalldDevID:2126 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.35288670 Trnk#:0 TrnkGrp#:0) 12:59:36:455 CTIOS1-ctios Trace: [call.5000.35288670] Found CallConnection(14154.1) for device 14154. 12:59:36:455 CTIOS1-ctios Trace: [call.5000.35288670]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 2126. 12:59:36:455 CTIOS1-ctios Trace: [call.5000.35288670] CallConnection(14154.1) found DeviceID(2126) AgentID(250). 12:59:36:455 CTIOS1-ctios Trace: Creating new CallConnectionUCCE object. 12:59:36:455 CTIOS1-ctios Trace: Added CallConnection(14154.1). 12:59:36:455 CTIOS1-ctios Trace: [call.5000.35288670]::CreateCallConnection(): CallConnection(14154.1) created successfully. 12:59:36:455 CTIOS1-ctios Trace: [call.5000.35288670.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x683f0001) 12:59:36:455 CTIOS1-ctios Trace: [call.5000.35288670.2126] CallConnectionUCCE::HandleCallDeliveredEvent(): CurrentWrapupDirection = 1 12:59:36:455 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288670.2126]:eCallBeginEvent 12:59:36:455 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288670.2126]:eButtonEnablementMaskChange,Msk(683f0001) 12:59:36:456 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288670.2126]:eCallDeliveredEvent(LCS:Unknown),Msk(683f0001) 12:59:36:461 CTIOS1-ctios Trace: >>CG:[agent.5000.250]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:210 SGID:5054 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5096 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:2126 AGID:250 AGInstr:2126 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.250 AGAvailStatus:0) 12:59:36:461 CTIOS1-ctios Trace: [agent.5000.250] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0x0. 12:59:36:461 CTIOS1-ctios Trace: >>CG:[call.5000.35288670]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:35288670 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288670 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14154 NewConnDevID:14154 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288670 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1407520776))) 12:59:36:461 CTIOS1-ctios Trace: >>CG:[call.5000.35288670]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:35288670 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:210 SGID:5054 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2126 CallngDevID:14154 CalldDevID:2126 LstRedirDevID:(null) AnsDevID:2126 MsgID:eCallEstablishedEvent DvrKey:call.5000.35288670 Trnk#:0 TrnkGrp#:0) 12:59:36:461 CTIOS1-ctios Trace: [call.5000.35288670] Found CallConnection(14154.1). 12:59:36:461 CTIOS1-ctios Trace: [call.5000.35288670] Found CallConnection(14154.1). 12:59:36:461 CTIOS1-ctios Trace: [call.5000.35288670.14154] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(14154), Button Mask(0xbf01a6) 12:59:36:461 CTIOS1-ctios Trace: [call.5000.35288670.2126] CallConnectionUCCE::UpdateEnablementMask: FireEvent(eButtonEnablementMaskChange), Device(2126), Button Mask(0x68bf01a6) 12:59:36:461 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][agent.5000.250]:eAgentStateEvent(eTalking),Msk(0) 12:59:36:461 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288670.2126]:eCallDataUpdateEvent,Msk(683f0001) 12:59:36:461 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288670.2126]:eButtonEnablementMaskChange,Msk(68bf01a6) 12:59:36:461 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288670.2126]:eCallEstablishedEvent,Msk(68bf01a6) 12:59:36:521 CTIOS1-ctios Trace: ->RCV[BANCOMER30-2880-3180 a=250][call.5000.35288670.2126]:eSetCallDataRequest 12:59:36:528 CTIOS1-ctios Trace: >>CG:[call.5000.35288670]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:35288670 CallTyp:2 ConnDevIDTyp:1 NewConnCID:35288670 NewConnDevIDTyp:1 NumNamVars:6 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:14154 NewConnDevID:14154 MsgID:eCallDataUpdateEvent DvrKey:call.5000.35288670 ecc:(...)) 12:59:36:528 CTIOS1-ctios Trace: >>CG:[call.5000.35288670.2126]:eSetCallDataConf(UniqObjID:call.5000.35288670.2126 MsgID:eSetCallDataConf TgtCILClntID:BANCOMER30-2880-3180) 12:59:36:528 CTIOS1-ctios Trace: <-SND[BANCOMER30-2880-3180][call.5000.35288670.2126]:eCallDataUpdateEvent,Msk(68bf01a6) 12:59:37:003 CTIOS1-ctios Trace: [call.5000.35288670] Found CallConnection(2126.0) for device 2126. 12:59:37:010 CTIOS1-ctios Trace: [call.5000.35288670] Found CallConnection(2126.0) for device 2126. 12:59:48:207 CTIOS1-ctios Trace: ->RCV[bancomer17-1616-2224 a=274][agent.5000.274]:eSetAgentStateRequest(eNotReady) 12:59:48:207 CTIOS1-ctios Trace: [call.5000.35288430.2180] CallConnectionUCCE::UpdateAgentStateMask(): FireEvent(eButtonEnablementMaskChange), Device(2180), Button Mask(0x48bf01a6) 12:59:48:208 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][call.5000.35288430.2180]:eButtonEnablementMaskChange,Msk(48bf01a6) 12:59:48:213 CTIOS1-ctios Trace: >>CG:[agent.5000.274]:eSetAgentStateConf(UniqObjID:agent.5000.274 MsgID:eSetAgentStateConf TgtCILClntID:bancomer17-1616-2224) 12:59:48:213 CTIOS1-ctios Trace: <-SND[bancomer17-1616-2224][agent.5000.274]:eSetAgentStateConf 12:59:59:263 CTIOS1-ctios Trace: >>CG:[agent.5000.242]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:40106 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:2 SessID:0 MRDID:1 ICMAGID:5088 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:2108 AGID:242 AGInstr:2108 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.242 AGAvailStatus:0) 12:59:59:263 CTIOS1-ctios Trace: [agent.5000.242] AgentBehaviorUCCE::UpdateEnablementByAgentState(): mask = 0xa1b0010.