Contact Service Queue Report
Contact Service Queue Name 	General_Enquiry
Contact Service Queue Type 	Voice
Contact Queuing Criteria 	FIFO
Automatic Work 	Enabled
Wrapup Time 	5 Second(s)
Resource Selection Criteria 	Longest Available
Resource Pool Selection Model 	Resource Group
Resource Group 	General_Enquiry
Resources 	Agent6 General Enquiry
Agent4 General Enquiry
Agent3 General Enquiry
Supervisor1 General Enquiry
Agent1 General Enquiry
Agent5 General Enquiry
Agent7 General Enquiry
Agent2 General Enquiry