When attempting to forward an inbound call to an internal extension, the PBX is routing the call externally. CenturyLink is failing the call because the PBX is sending a 3 digit called #. Customer/Steve will have the PBX checked. CC4HE-1950-PHOEN-AZ#debug isdn l2-f CC4HE-1950-PHOEN-AZ# 12:23:08 ISDN.L2_FMT PRI 1 ===================================================== 12:23:08 ISDN.L2_FMT PRI 1 Sent = Sapi:00 C/R:C Tei:00 12:23:08 ISDN.L2_FMT PRI 1 Ctl:INFO Ns:44 Nr:56 12:23:08 ISDN.L2_FMT PRI 1 Prot:08 CRL:2 CRV:0015 12:23:08 ISDN.L2_FMT PRI 1 M - 05 SETUP 12:23:08 ISDN.L2_FMT PRI 1 IE - 04 BEARER CAPABILITY Len=3 12:23:08 ISDN.L2_FMT PRI 1 80 Xfer Cap.:SPEECH 12:23:08 ISDN.L2_FMT PRI 1 90 Xfer Rate:64k 12:23:08 ISDN.L2_FMT PRI 1 A2 Layer 1:u-Law 12:23:08 ISDN.L2_FMT PRI 1 IE - 18 CHANNEL ID Len=3 12:23:08 ISDN.L2_FMT PRI 1 A1 Primary Rate 12:23:08 ISDN.L2_FMT PRI 1 Intfc ID:IMPLICIT 12:23:08 ISDN.L2_FMT PRI 1 Pref/Excl:PREFERRED 12:23:08 ISDN.L2_FMT PRI 1 D-Chan Indicated:NO 12:23:08 ISDN.L2_FMT PRI 1 Chan. Sel:FOLLOWS 12:23:08 ISDN.L2_FMT PRI 1 83 Numb/Map:NUMBER 12:23:08 ISDN.L2_FMT PRI 1 81 Channel:1 12:23:08 ISDN.L2_FMT PRI 1 IE - 1C FACILITY Len=24 12:23:08 ISDN.L2_FMT PRI 1 Calling Name: PHOENIX,AZ 12:23:08 ISDN.L2_FMT PRI 1 IE - 6C CALLING PARTY # Len=12 12:23:08 ISDN.L2_FMT PRI 1 21 Numb. Type:NATIONAL 12:23:08 ISDN.L2_FMT PRI 1 Numb. Plan:E.164 12:23:08 ISDN.L2_FMT PRI 1 80 Presentation:ALLOWED 12:23:08 ISDN.L2_FMT PRI 1 Ph.# 6236925735 12:23:08 ISDN.L2_FMT PRI 1 IE - 70 CALLED PARTY # Len=11 12:23:08 ISDN.L2_FMT PRI 1 A1 Numb. Type:NATIONAL 12:23:08 ISDN.L2_FMT PRI 1 Numb. Plan:E.164 12:23:08 ISDN.L2_FMT PRI 1 Ph.# 6022467607 12:23:08 ISDN.L2_FMT PRI 1 ===================================================== 12:23:08 ISDN.L2_FMT PRI 1 Recd = Sapi:00 C/R:R Tei:00 12:23:08 ISDN.L2_FMT PRI 1 Ctl:INFO Ns:56 Nr:45 12:23:08 ISDN.L2_FMT PRI 1 Prot:08 CRL:2 CRV:8015 12:23:08 ISDN.L2_FMT PRI 1 M - 02 CALL_PROC 12:23:08 ISDN.L2_FMT PRI 1 IE - 18 CHANNEL ID Len=3 12:23:08 ISDN.L2_FMT PRI 1 A9 Primary Rate 12:23:08 ISDN.L2_FMT PRI 1 Intfc ID:IMPLICIT 12:23:08 ISDN.L2_FMT PRI 1 Pref/Excl:EXCLUSIVE 12:23:08 ISDN.L2_FMT PRI 1 D-Chan Indicated:NO 12:23:08 ISDN.L2_FMT PRI 1 Chan. Sel:FOLLOWS 12:23:08 ISDN.L2_FMT PRI 1 83 Numb/Map:NUMBER 12:23:08 ISDN.L2_FMT PRI 1 81 Channel:1 12:23:08 ISDN.L2_FMT PRI 1 ===================================================== 12:23:08 ISDN.L2_FMT PRI 1 Recd = Sapi:00 C/R:R Tei:00 12:23:08 ISDN.L2_FMT PRI 1 Ctl:INFO Ns:57 Nr:45 12:23:08 ISDN.L2_FMT PRI 1 Prot:08 CRL:2 CRV:8015 12:23:08 ISDN.L2_FMT PRI 1 M - 01 ALERTING 12:23:08 ISDN.L2_FMT PRI 1 IE - 1E PROGRESS INDICATOR Len=2 12:23:08 ISDN.L2_FMT PRI 1 81 Location:LPN 12:23:08 ISDN.L2_FMT PRI 1 88 Description:INBAND AUDIO AVAIL 12:23:14 ISDN.L2_FMT PRI 1 ===================================================== 12:23:14 ISDN.L2_FMT PRI 1 Recd = Sapi:00 C/R:R Tei:00 12:23:14 ISDN.L2_FMT PRI 1 Ctl:INFO Ns:58 Nr:45 12:23:14 ISDN.L2_FMT PRI 1 Prot:08 CRL:2 CRV:8015 12:23:14 ISDN.L2_FMT PRI 1 M - 07 CONNECT 12:23:14 ISDN.L2_FMT PRI 1 ===================================================== 12:23:14 ISDN.L2_FMT PRI 1 Sent = Sapi:00 C/R:C Tei:00 12:23:14 ISDN.L2_FMT PRI 1 Ctl:INFO Ns:45 Nr:59 12:23:14 ISDN.L2_FMT PRI 1 Prot:08 CRL:2 CRV:0015 12:23:14 ISDN.L2_FMT PRI 1 M - 0F CONNECT_ACK 12:23:31 ISDN.L2_FMT PRI 1 ===================================================== 12:23:31 ISDN.L2_FMT PRI 1 Recd = Sapi:00 C/R:R Tei:00 12:23:31 ISDN.L2_FMT PRI 1 Ctl:INFO Ns:59 Nr:46 12:23:31 ISDN.L2_FMT PRI 1 Prot:08 CRL:2 CRV:009A 12:23:31 ISDN.L2_FMT PRI 1 M - 05 SETUP 12:23:31 ISDN.L2_FMT PRI 1 IE - 04 BEARER CAPABILITY Len=3 12:23:31 ISDN.L2_FMT PRI 1 80 Xfer Cap.:SPEECH 12:23:31 ISDN.L2_FMT PRI 1 90 Xfer Rate:64k 12:23:31 ISDN.L2_FMT PRI 1 A2 Layer 1:u-Law 12:23:31 ISDN.L2_FMT PRI 1 IE - 18 CHANNEL ID Len=3 12:23:31 ISDN.L2_FMT PRI 1 A9 Primary Rate 12:23:31 ISDN.L2_FMT PRI 1 Intfc ID:IMPLICIT 12:23:31 ISDN.L2_FMT PRI 1 Pref/Excl:EXCLUSIVE 12:23:31 ISDN.L2_FMT PRI 1 D-Chan Indicated:NO 12:23:31 ISDN.L2_FMT PRI 1 Chan. Sel:FOLLOWS 12:23:31 ISDN.L2_FMT PRI 1 83 Numb/Map:NUMBER 12:23:31 ISDN.L2_FMT PRI 1 8a Channel:10 12:23:31 ISDN.L2_FMT PRI 1 IE - 1E PROGRESS INDICATOR Len=2 12:23:31 ISDN.L2_FMT PRI 1 81 Location:LPN 12:23:31 ISDN.L2_FMT PRI 1 83 Description:ORIG. NOT ISDN 12:23:31 ISDN.L2_FMT PRI 1 IE - 6C CALLING PARTY # Len=5 12:23:31 ISDN.L2_FMT PRI 1 00 Numb. Type:UNKNOWN 12:23:31 ISDN.L2_FMT PRI 1 Numb. Plan:UNKNOWN 12:23:31 ISDN.L2_FMT PRI 1 80 Presentation:ALLOWED 12:23:31 ISDN.L2_FMT PRI 1 Ph.# 101 12:23:31 ISDN.L2_FMT PRI 1 IE - 70 CALLED PARTY # Len=11 12:23:31 ISDN.L2_FMT PRI 1 A1 Numb. Type:NATIONAL 12:23:31 ISDN.L2_FMT PRI 1 Numb. Plan:E.164 12:23:31 ISDN.L2_FMT PRI 1 Ph.# 6025056403 12:23:31 ISDN.L2_FMT PRI 1 IE - 74 REDIRECTING # Len=6 12:23:31 ISDN.L2_FMT PRI 1 00 Numb. Type:UNKNOWN 12:23:31 ISDN.L2_FMT PRI 1 Numb. Plan:UNKNOWN 12:23:31 ISDN.L2_FMT PRI 1 00 Presentation:ALLOWED 12:23:31 ISDN.L2_FMT PRI 1 8F Redir reason:CALL FWD UNCOND'L 12:23:31 ISDN.L2_FMT PRI 1 Ph.# 123 12:23:31 ISDN.L2_FMT PRI 1 ===================================================== 12:23:31 ISDN.L2_FMT PRI 1 Sent = Sapi:00 C/R:C Tei:00 12:23:31 ISDN.L2_FMT PRI 1 Ctl:INFO Ns:46 Nr:60 12:23:31 ISDN.L2_FMT PRI 1 Prot:08 CRL:2 CRV:809A 12:23:31 ISDN.L2_FMT PRI 1 M - 02 CALL_PROC 12:23:31 ISDN.L2_FMT PRI 1 IE - 18 CHANNEL ID Len=3 12:23:31 ISDN.L2_FMT PRI 1 A9 Primary Rate 12:23:31 ISDN.L2_FMT PRI 1 Intfc ID:IMPLICIT 12:23:31 ISDN.L2_FMT PRI 1 Pref/Excl:EXCLUSIVE 12:23:31 ISDN.L2_FMT PRI 1 D-Chan Indicated:NO 12:23:31 ISDN.L2_FMT PRI 1 Chan. Sel:FOLLOWS 12:23:31 ISDN.L2_FMT PRI 1 83 Numb/Map:NUMBER 12:23:31 ISDN.L2_FMT PRI 1 8a Channel:10 12:23:31 ISDN.L2_FMT PRI 1 ===================================================== 12:23:31 ISDN.L2_FMT PRI 1 Sent = Sapi:00 C/R:C Tei:00 12:23:31 ISDN.L2_FMT PRI 1 Ctl:INFO Ns:47 Nr:60 12:23:31 ISDN.L2_FMT PRI 1 Prot:08 CRL:2 CRV:809A 12:23:31 ISDN.L2_FMT PRI 1 M - 03 PROGRESS 12:23:31 ISDN.L2_FMT PRI 1 IE - 1E PROGRESS INDICATOR Len=2 12:23:31 ISDN.L2_FMT PRI 1 82 Location:LN 12:23:31 ISDN.L2_FMT PRI 1 88 Description:INBAND AUDIO AVAIL 12:23:42 ISDN.L2_FMT PRI 1 ===================================================== 12:23:42 ISDN.L2_FMT PRI 1 Sent = Sapi:00 C/R:C Tei:00 12:23:42 ISDN.L2_FMT PRI 1 Ctl:INFO Ns:48 Nr:60 12:23:42 ISDN.L2_FMT PRI 1 Prot:08 CRL:2 CRV:809A 12:23:42 ISDN.L2_FMT PRI 1 M - 45 DISCONNECT 12:23:42 ISDN.L2_FMT PRI 1 IE - 08 CAUSE Len=2 12:23:42 ISDN.L2_FMT PRI 1 82 Location:LN 12:23:42 ISDN.L2_FMT PRI 1 92 Cause:18 (NO_USER_RESPONDING) 12:23:42 ISDN.L2_FMT PRI 1 ===================================================== 12:23:42 ISDN.L2_FMT PRI 1 Recd = Sapi:00 C/R:R Tei:00 12:23:42 ISDN.L2_FMT PRI 1 Ctl:INFO Ns:60 Nr:49 12:23:42 ISDN.L2_FMT PRI 1 Prot:08 CRL:2 CRV:009A 12:23:42 ISDN.L2_FMT PRI 1 M - 4D RELEASE 12:23:42 ISDN.L2_FMT PRI 1 ===================================================== 12:23:42 ISDN.L2_FMT PRI 1 Sent = Sapi:00 C/R:C Tei:00 12:23:42 ISDN.L2_FMT PRI 1 Ctl:INFO Ns:49 Nr:61 12:23:42 ISDN.L2_FMT PRI 1 Prot:08 CRL:2 CRV:809A 12:23:42 ISDN.L2_FMT PRI 1 M - 5A RELEASE_CMP 12:23:42 ISDN.L2_FMT PRI 1 ===================================================== 12:23:42 ISDN.L2_FMT PRI 1 Recd = Sapi:00 C/R:R Tei:00 12:23:42 ISDN.L2_FMT PRI 1 Ctl:INFO Ns:61 Nr:50 12:23:42 ISDN.L2_FMT PRI 1 Prot:08 CRL:2 CRV:8015 12:23:42 ISDN.L2_FMT PRI 1 M - 45 DISCONNECT 12:23:42 ISDN.L2_FMT PRI 1 IE - 08 CAUSE Len=2 12:23:42 ISDN.L2_FMT PRI 1 80 Location:U 12:23:42 ISDN.L2_FMT PRI 1 92 Cause:18 (NO_USER_RESPONDING) 12:23:42 ISDN.L2_FMT PRI 1 ===================================================== 12:23:42 ISDN.L2_FMT PRI 1 Sent = Sapi:00 C/R:C Tei:00 12:23:42 ISDN.L2_FMT PRI 1 Ctl:INFO Ns:50 Nr:62 12:23:42 ISDN.L2_FMT PRI 1 Prot:08 CRL:2 CRV:0015 12:23:42 ISDN.L2_FMT PRI 1 M - 4D RELEASE 12:23:42 ISDN.L2_FMT PRI 1 ===================================================== 12:23:42 ISDN.L2_FMT PRI 1 Recd = Sapi:00 C/R:R Tei:00 12:23:42 ISDN.L2_FMT PRI 1 Ctl:INFO Ns:62 Nr:51 12:23:42 ISDN.L2_FMT PRI 1 Prot:08 CRL:2 CRV:8015 12:23:42 ISDN.L2_FMT PRI 1 M - 5A RELEASE_CMP