90906: Nov 05 07:43:02.694 PST %MIVR-SS_CM-7-UNK:Ignoring contactSessionChanged because either the new or old session is null 90907: Nov 05 07:43:02.694 PST %MIVR-SS_TEL-7-UNK:Route Connection: [5711:pt-int/(P1-jtapi_1) GCID=(2,16222)->ACTIVE]->OFFERED, CTI Port selected: TP[id=1,implId=5703,state=IN_USE] 90908: Nov 05 07:43:02.709 PST %MIVR-SS_TEL-7-UNK: Got CallActiveEv, ConnCreatedEv, ConnInProgressEv, CallCtlConnOfferedEv, ConnCreatedEv, ConnConnectedEv, CallCtlConnEstablishedEv, ConnCreatedEv, ConnInProgressEv, CallCtlConnOfferedEv, events on the AddressCallObserver. 90909: Nov 05 07:43:02.756 PST %MIVR-SS_TEL-7-UNK:Call.associated() JTAPICallContact[id=33,implId=16222/2,state=STATE_RECEIVED_IDX,inbound=true,App name=labANI,task=null,session=2000000117,seq num=0,cn=5711,dn=5711,cgn=1010,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=5711,route=RP[num=5711],TP=5703] 90910: Nov 05 07:43:02.756 PST %MIVR-SS_TEL-7-UNK:Route Connection: [5711:pt-int/(P1-jtapi_1) GCID=(2,16222)->ACTIVE]->OFFERED has 1 current sessions active. 90911: Nov 05 07:43:02.756 PST %MIVR-SS_TEL-7-UNK:CallID: 33, MediaID: 16222/2 CallCtlConnOfferedEv received for CTI Port: 5703, lastRedirectedAddress: 5711 90912: Nov 05 07:43:02.756 PST %MIVR-SS_TEL-7-UNK:CallID:33 MediaId:16222/2 Got CallObservationEndedEv, events on the AddressCallObserver. 90913: Nov 05 07:43:02.756 PST %MIVR-SS_TEL-7-UNK:RP[num=5711], conn=[5711:pt-int/(P1-jtapi_1) GCID=(2,16222)->ACTIVE]->DISCONNECTED, event=CallCtlConnDisconnectedEv, cause=CAUSE_NORMAL[100], meta=META_CALL_REMOVING_PARTY[131] 90914: Nov 05 07:43:02.756 PST %MIVR-SS_TEL-7-UNK:CallID: 33, MediaID: 16222/2 Accepting call for CTI Route Point: 5711 on CTI Port: 5703, ciscoCause=31 90915: Nov 05 07:43:02.756 PST %MIVR-SS_TEL-7-UNK:Call.accepted() JTAPICallContact[id=33,implId=16222/2,state=STATE_ACCEPTED_IDX,inbound=true,App name=labANI,task=null,session=2000000117,seq num=0,cn=5711,dn=5711,cgn=1010,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=5711,route=RP[num=5711],TP=5703] 90916: Nov 05 07:43:02.756 PST %MIVR-SS_TEL-7-UNK:CallID:33 MediaId:16222/2, TerminalConnection to Terminal: CTI_5703 is RINGING, [5703:pt-int/(P1-jtapi_1) GCID=(2,16222)->ACTIVE]->ALERTING 90917: Nov 05 07:43:02.756 PST %MIVR-SS_TEL-7-UNK:CallID:33 MediaId:16222/2 com.cisco.jtapi.CiscoTermInServiceEvImpl received 90918: Nov 05 07:43:02.756 PST %MIVR-SS_CM-7-UNK:ICDContactAdapter 33 : ContactAttributed received for App FW contact 33, iefSourceContact is 33570654 [16222/2] (33) 90919: Nov 05 07:43:02.756 PST %MIVR-SS_CM-7-UNK:check Attrib : isAdapterActive set to true 90920: Nov 05 07:43:02.756 PST %MIVR-SS_CM-7-UNK:Successfully obtained a CTIPort as handler for SessionMsgs 90921: Nov 05 07:43:02.756 PST %MIVR-SS_RM-7-UNK:Processing msg: SessionOfferedMsg (Rsrc:null ID:null Type:IAQ) 90922: Nov 05 07:43:02.756 PST %MIVR-SS_CM-7-UNK:ContactMgr.addResourceToContact(16222/2, 5703) 90923: Nov 05 07:43:02.756 PST %MIVR-SS_RM-7-UNK:RsrcMgr.addContactToCTIPort, port: 5703 contact ID: 16222/2 90924: Nov 05 07:43:02.756 PST %MIVR-SS_CM-7-UNK:ContactMgr.getRmCmContact(16222/2) returns null 90925: Nov 05 07:43:02.756 PST %MIVR-SS_CM-7-UNK:adding RmCm contact with call ID 16222/2 (33570654) to session 2000000117 90926: Nov 05 07:43:02.756 PST %MIVR-SS_CM-7-UNK:ContactMgr.addRmCmContact(16222/2/33570654, 33570654 [16222/2]) 90927: Nov 05 07:43:02.756 PST %MIVR-SS_TEL-7-UNK:Call.attributed() JTAPICallContact[id=33,implId=16222/2,state=STATE_ATTRIBUTED_IDX,inbound=true,App name=labANI,task=16000000084,session=2000000117,seq num=0,cn=5711,dn=5711,cgn=1010,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=5711,route=RP[num=5711],TP=5703] 90928: Nov 05 07:43:02.756 PST %MIVR-SS_TEL-7-UNK:CallID:33 MediaId:16222/2 Task:16000000084 associated with Task ID: 16000000084 90929: Nov 05 07:43:02.756 PST %MIVR-SS_CM-7-UNK:Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactCreatedEventReqMsg Contact33 90930: Nov 05 07:43:02.756 PST %MIVR-SS_CM-7-UNK: IEF Contact ID: [16222/2] 33570654 ContactEventsGenerator: Posting the ContactCreatedEvent contact type IAQ session 2000000117 session seq num 0 90931: Nov 05 07:43:02.756 PST %MIVR-ICD_CTI-7-UNK:EventHandler: posting {BEGIN_CALL_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 33570654, callType: 1, connDeviceID: 5703, ani: 1010, dnis: 5711, dialedNumber: 5711, callerEnteredDigits: null, callVar_1: null, callVar_2: null, callVar_3: null, callVar_4: null, callVar_5: null, callVar_6: null, callVar_7: null, callVar_8: null, callVar_9: null, callVar_10: null, wrapupData: null } to outboundQ 90932: Nov 05 07:43:02.756 PST %MIVR-SS_CM-7-UNK:Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactPresentedEventReqMsg Contact33 90933: Nov 05 07:43:02.756 PST %MIVR-SS_CM-7-UNK: IEF Contact ID: [16222/2] 33570654 ContactEventsGenerator: Posting the ContactPresentedEvent Resource 5703 contact type IAQ Secondary call ID 16222/2 session 2000000117 session seq num 0 isRedirectFromWF false 90934: Nov 05 07:43:02.756 PST %MIVR-SS_RM-7-UNK:isCTIRoutePoint, addr: 5703:false 90935: Nov 05 07:43:02.756 PST %MIVR-SS_RM-7-UNK:isCTIRoutePoint, addr: 1010:false 90936: Nov 05 07:43:02.756 PST %MIVR-ICD_CTI-7-UNK:EventHandler: got contactPresented from CTI port 90937: Nov 05 07:43:02.756 PST %MIVR-SS_RM-7-UNK:isCTIRoutePoint, addr: 5703:false 90938: Nov 05 07:43:02.756 PST %MIVR-ICD_CTI-7-UNK:EventHandler: posting {CALL_DELIVERED_EVENT: Socket:Socket: null monitoredDeviceDN:5703, connectionCallID: 33570654, skillGroupNumber: -1, serviceNumber: 2, alertingDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535, localConnectionState: 2, eventCause: 22, connectionDeviceID: 5703, alertingDeviceID: 5703, callingDeviceID: 1010, calledDeviceID: 5703, lastRedirectDeviceID: null, secondaryCallID: 0, ani: 1010, dnis: 5711, userToUserInfo: null, dialedNumber: 5711, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData: null } to outboundQ 90939: Nov 05 07:43:02.756 PST %MIVR-ICD_CTI-7-UNK:OutboundMsgProcessor: got message: { BEGIN_CALL_EVENT } 90940: Nov 05 07:43:02.756 PST %MIVR-ICD_CTI-7-UNK:OutboundMessageprocessor : sending msg : { length=-1 type=BEGIN_CALL_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 33570654, calledPartyDisposition: 0, connectionDeviceID: 5703, ani: 1010, dnis: 5711, dialedNumber: null, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData: null to various sockets } 90941: Nov 05 07:43:02.756 PST %MIVR-ICD_CTI-7-UNK:OutboundMsgProcessor: got message: { CALL_DELIVERED_EVENT } 90942: Nov 05 07:43:02.756 PST %MIVR-ICD_CTI-7-UNK:OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DELIVERED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, connectionCallID: 33570654, lineHandle: 65535, lineType: 3, serviceNumber: 2, serviceID: -1, skillGroupNumber: -1, skillGroupID: -1, skillGroupPriority: 0, alertingDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535, localConnectionState: 2, eventCause: 22, connectionDeviceID: 5703, alertingDeviceID: 5703, callingDeviceID: 1010, calledDeviceID: 5703, lastRedirectDeviceID: null, secondaryConnectionCallID: 0, ani: 1010, dnis: 5711, userToUserInfo: null, dialedNumber: 5711, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData: null to various sockets } 90943: Nov 05 07:43:02.756 PST %MIVR-ICD_CTI-7-UNK:MsgHandler : Sent : { BEGIN_CALL_EVENT to Socket[addr=10.34.255.15,port=58875,localport=42027] CID: 33570654 } 90944: Nov 05 07:43:02.756 PST %MIVR-ICD_CTI-7-UNK:MsgHandler : Sent : { CALL_DELIVERED_EVENT to Socket[addr=10.34.255.15,port=58875,localport=42027] CID: 33570654 } 90945: Nov 05 07:43:02.756 PST %MIVR-ICD_CTI-7-UNK:MsgHandler : Sent : { BEGIN_CALL_EVENT to Socket[addr=10.34.255.15,port=58876,localport=42027] CID: 33570654 } 90946: Nov 05 07:43:02.756 PST %MIVR-ICD_CTI-7-UNK:MsgHandler : Sent : { CALL_DELIVERED_EVENT to Socket[addr=10.34.255.15,port=58876,localport=42027] CID: 33570654 } 90947: Nov 05 07:43:02.772 PST %MIVR-SS_TEL-7-UNK:CallID:33 MediaId:16222/2 Task:16000000084 com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl received 90948: Nov 05 07:43:02.772 PST %MIVR-SS_TEL-7-UNK:CallID:33 MediaId:16222/2 Task:16000000084 com.cisco.jtapi.CiscoRTPOutputStartedEvImpl received 90949: Nov 05 07:43:02.772 PST %MIVR-SS_TEL-7-UNK:CallID:33 MediaId:16222/2 Task:16000000084, TerminalConnection to Terminal: CTI_5703 is ACTIVE 90950: Nov 05 07:43:02.772 PST %MIVR-SS_CM-7-UNK:ICDContactAdapter 33 : ContactAccepted received for App FW contact 33, iefSourceContact is 33570654 [16222/2] (33) 90951: Nov 05 07:43:02.772 PST %MIVR-SS_RM-7-UNK:Processing msg: SessionActiveMsg (Rsrc:null ID:16222/2 Type:IAQ) 90952: Nov 05 07:43:02.772 PST %MIVR-SS_CM-7-UNK:ContactMgr.getRmCmContact(16222/2) returns 33570654 [16222/2] 90953: Nov 05 07:43:02.772 PST %MIVR-SS_TEL-7-UNK:Call.answered() JTAPICallContact[id=33,implId=16222/2,state=STATE_ANSWERED_IDX,inbound=true,App name=labANI,task=16000000084,session=2000000117,seq num=0,cn=5711,dn=5711,cgn=1010,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=5711,route=RP[num=5711],TP=5703] 90954: Nov 05 07:43:02.772 PST %MIVR-SS_RM-7-UNK:RsrcMgr.removeContactFromCTIPort, port: 5703 90955: Nov 05 07:43:02.772 PST %MIVR-SS_CM-7-UNK:ContactMgr.addResourceToContact(16222/2, 5703) 90956: Nov 05 07:43:02.772 PST %MIVR-SS_RM-7-UNK:RsrcMgr.addContactToCTIPort, port: 5703 contact ID: 16222/2 90957: Nov 05 07:43:02.772 PST %MIVR-SS_CM-7-UNK:Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactConnectedEventReqMsg Contact33 90958: Nov 05 07:43:02.772 PST %MIVR-SS_CM-7-UNK: IEF Contact ID: [16222/2] 33570654 ContactEventsGenerator: Posting the ContactConnectedEvent Resource 5703 contact type IAQ session 2000000117 session seq num 0 90959: Nov 05 07:43:02.772 PST %MIVR-SS_TEL-7-UNK:CallID:33 MediaId:16222/2 Task:16000000084 com.cisco.jtapi.CiscoRTPInputStartedEvImpl received 90960: Nov 05 07:43:02.772 PST %MIVR-ICD_CTI-7-UNK:EventHandler:got contactConnected from CTI port 90961: Nov 05 07:43:02.772 PST %MIVR-ICD_CTI-7-UNK:CRACTIEventHandler: for CallEstablishedEventMsg get EventReasonCode from CallEventData (-1) 90962: Nov 05 07:43:02.772 PST %MIVR-SS_RM-7-UNK:isCTIRoutePoint, addr: 1010:false 90963: Nov 05 07:43:02.772 PST %MIVR-ICD_CTI-7-UNK:EventHandler: posting {CALL_ESTABLISHED_EVENT: Socket:Socket: null monitoredDeviceDN:5703, connectionCallID: 33570654, monitoredDeviceDN: 5703, eventReasonCode: 22, serviceNumber: 2, skillGroupNumber: -1, answeringDeviceID: 5703, callingDeviceID: 1010, calledDeviceID: 5703, lastRedirectDeviceID: null, answeringDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535 } to outboundQ 90964: Nov 05 07:43:02.772 PST %MIVR-ICD_CTI-7-UNK:OutboundMsgProcessor: got message: { CALL_ESTABLISHED_EVENT } 90965: Nov 05 07:43:02.772 PST %MIVR-ICD_CTI-7-UNK:OutboundMessageprocessor : sending msg : { length=-1 type=CALL_ESTABLISHED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, ConnectionCallID: 33570654, lineHandle: 65535, lineType: 3, serviceNumber: 2, serviceID: -1, skillGroupNumber: -1, skillGroupID: -1, skillGroupPriority: 0, answeringDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535, localConnectionState: 3, eventCause: 22, monitoredDeviceDN: 5703, answeringDeviceID: 5703, calledDeviceID: 5703, callingDeviceID: 1010, lastRedirectDeviceID: null to various sockets } 90966: Nov 05 07:43:02.772 PST %MIVR-ICD_CTI-7-UNK:MsgHandler : Sent : { CALL_ESTABLISHED_EVENT to Socket[addr=10.34.255.15,port=58875,localport=42027] CID: 33570654 } 90967: Nov 05 07:43:02.772 PST %MIVR-ICD_CTI-7-UNK:MsgHandler : Sent : { CALL_ESTABLISHED_EVENT to Socket[addr=10.34.255.15,port=58876,localport=42027] CID: 33570654 } 90968: Nov 05 07:43:03.850 PST %MIVR-SS_RM-7-UNK:ESD 1 sales .allocateRsrc(33570654 [16222/2]) 90969: Nov 05 07:43:03.850 PST %MIVR-SS_RM-7-UNK:Processing msg: AllocateRsrcMsg (ESD:1 Contact ID:33 CallID:16222/2) 90970: Nov 05 07:43:03.850 PST %MIVR-SS_RM-7-UNK:ESD.processAllocateRsrcMsg(AllocateRsrcMsg (ESD:1 Contact ID:33 CallID:16222/2)) 90971: Nov 05 07:43:03.850 PST %MIVR-SS_CM-7-UNK:RmCm contact 33570654[16222/2] (33) .enqueue(1) 90972: Nov 05 07:43:03.850 PST %MIVR-SS_CM-7-UNK:RmCm contact 33570654[16222/2] (33) .enqueue(1)(Queue ID:25) 90973: Nov 05 07:43:03.850 PST %MIVR-SS_CM-7-UNK:Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.QueueContactReqMsg Contact33 90974: Nov 05 07:43:03.850 PST %MIVR-SS_CM-7-UNK:RmCm contact 33570654[16222/2] (33) .setIaqState(QUEUED_ALLOCATED) from NOT_IN_QUEUE 90975: Nov 05 07:43:03.850 PST %MIVR-SS_RM-7-UNK:Agent hqph2.allocateRsrc(33570654) 90976: Nov 05 07:43:03.850 PST %MIVR-SS_CM-7-UNK:RmCm contact 33570654[16222/2] (33) .setAllocatedResource(hqph2) 90977: Nov 05 07:43:03.850 PST %MIVR-SS_RM-7-UNK:Agent hqph2 .addAssociatedContact(Contact:RmCm contact 33570654[16222/2] (33) 90978: Nov 05 07:43:03.850 PST %MIVR-SS_CM-7-UNK:RmCm contact 33570654[16222/2] (33) .addAssociatedResource(hqph2) 90979: Nov 05 07:43:03.850 PST %MIVR-SS_RM-7-UNK:Rsrc: hqph2 New State:RESERVED Old State:AVAILABLE Reason code:0 90980: Nov 05 07:43:03.850 PST %MIVR-SS_RM-7-UNK:Agent hqph2 .setWrapupData(16222/2, null) 90981: Nov 05 07:43:03.850 PST %MIVR-SS_RM-7-UNK:Rsrcs in ARL of ESD sales: 90982: Nov 05 07:43:03.850 PST %MIVR-SS_CM-7-UNK: IEF Contact ID: [16222/2] 33570654 ContactEventsGenerator: Posting the ContactQueuedEvent contact type IAQ session 2000000117 session seq num 0 90983: Nov 05 07:43:03.850 PST %MIVR-SS_CM-7-UNK:ConnectingFlag is set true, call contact: 16222/2 90984: Nov 05 07:43:03.865 PST %MIVR-SS_CM-7-UNK:RmCm contact 33570654[16222/2] (33) .setProcessSessionCancelledExecuted(false) 90985: Nov 05 07:43:03.865 PST %MIVR-ICD_CTI-7-UNK:EventHandler: posting {AGENT_STATE_EVENT: Socket:Socket: null monitoredDeviceDN:5002, agentDN:5002, agentID:hqph2, monitorID = 0, stateDuration = 0, agentstate = RESERVED, eventreasoncode = 0, agentID = hqph2, agentExtension = 5002, agentID_Long = hqph2 } to outboundQ 90986: Nov 05 07:43:03.865 PST %MIVR-SS_TEL-7-UNK:CallID:33 MediaId:16222/2 Task:16000000084, transfer(5002, 12000, ACKNOWLEDGED) 90987: Nov 05 07:43:03.865 PST %MIVR-ICD_CTI-7-UNK:OutboundMsgProcessor: got message: { AGENT_STATE_EVENT } 90988: Nov 05 07:43:03.865 PST %MIVR-ICD_CTI-7-UNK:OutboundMessageprocessor : sending msg : { length=-1 type=AGENT_STATE_EVENT, monitorID=0, peripheralID=1, sessionID=0, peripheralType=21, skillGroupState=8, stateDuration=0, skillGroupNumber=-1, skillGroupID=-1, skillGroupPriority=0, agentstate=RESERVED, eventReasonCode=0, MRDid=1, numTasks=0, agentMode=0, maxTaskLimit=0, ICMAgentID=0, agentAvailabilityStatus=1, numFltSkillGroups=0, CTIClientSignature=null, agentID=hqph2, agentExtension=5002, agentInstrument=null, agentID_Long=hqph2, duration=-1, nextAgentState=-1 to various sockets } 90989: Nov 05 07:43:03.865 PST %MIVR-SS_RM-7-UNK:isCTIRoutePoint, addr: 1010:false 90990: Nov 05 07:43:03.865 PST %MIVR-SS_RM-7-UNK:isCTIRoutePoint, addr: 5711:true 90991: Nov 05 07:43:03.865 PST %MIVR-ICD_CTI-7-UNK:EventHandler: posting {CALL_QUEUED_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 33570654, callingDeviceType: 0, calledDeviceType: 74, lastRedirectDeviceType: 65535, eventCause: 65535, serviceNumber: 2, CSDID: 1, callingDeviceID: 1010, calledDeviceID: 5711 } to outboundQ 90992: Nov 05 07:43:03.865 PST %MIVR-SS_OB-7-UNK:OutboundRsrcStateChangedMsg:Processing msg: OutboundRsrcStateChangedMsg (Rsrc:hqph2, state:9) 90993: Nov 05 07:43:03.865 PST %MIVR-SS_OB-7-UNK:Dialer:processOutboundRsrcStateChangedMsg() for hqph2, state:9 90994: Nov 05 07:43:03.865 PST %MIVR-ICD_CTI-7-UNK:MsgHandler : Sent : { AGENT_STATE_EVENT to Socket[addr=10.34.255.15,port=58875,localport=42027] } 90995: Nov 05 07:43:03.865 PST %MIVR-ICD_CTI-7-UNK:MsgHandler : Sent : { AGENT_STATE_EVENT to Socket[addr=10.34.255.15,port=58876,localport=42027] } 90996: Nov 05 07:43:03.865 PST %MIVR-ICD_CTI-7-UNK:OutboundMsgProcessor: got message: { CALL_QUEUED_EVENT } 90997: Nov 05 07:43:03.865 PST %MIVR-ICD_CTI-7-UNK:OutboundMessageprocessor : sending msg : { length=-1 type=CALL_QUEUED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, ConnectionCallID: 33570654, serviceNumber: 2, serviceID: -1, queueDeviceType: 77, callingDeviceType: 0, calledDeviceType: 74, lastRedirectDeviceType: 65535, numQueued: 0, numSkillGroups: 1, localConnectionState: 5, eventCause: 65535, connectionDeviceID: 5703, queueDeviceID: 1, calledDeviceID: 5711, callingDeviceID: 1010, lastRedirectDeviceID: null, skillGroupNumber: 1, skillGroupID: -1, skillGroupPriority: 0, CSDID: 1 to various sockets } 90998: Nov 05 07:43:03.865 PST %MIVR-ICD_CTI-7-UNK:MsgHandler : Sent : { AGENT_STATE_EVENT to Socket[addr=10.34.255.128,port=3845,localport=42027] } 90999: Nov 05 07:43:03.865 PST %MIVR-ICD_CTI-7-UNK:MsgHandler : Sent : { CALL_QUEUED_EVENT to Socket[addr=10.34.255.15,port=58876,localport=42027] CID: 33570654 } 91000: Nov 05 07:43:03.865 PST %MIVR-SS_TEL-7-UNK:CallID:33 MediaId:16222/2 Task:16000000084 com.cisco.jtapi.CiscoRTPInputStoppedEvImpl received 91001: Nov 05 07:43:03.897 PST %MIVR-SS_TEL-7-UNK:CallID:33 MediaId:16222/2 Task:16000000084 com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl received 91002: Nov 05 07:43:03.959 PST %MIVR-SS_TEL-7-UNK:CallID:33 MediaId:16222/2 Task:16000000084, TerminalConnection to Terminal: CTI_5703 is HELD 91003: Nov 05 07:43:03.975 PST %MIVR-SS_TEL-7-UNK:OrigCall=CallID:33 MediaId:16222/2 Task:16000000084, ConsultEvent= ConsultCallActive 91004: Nov 05 07:43:03.975 PST %MIVR-SS_TEL-7-UNK:OrigCall=CallID:33 MediaId:16222/2 Task:16000000084, ConsultEvent= ConnCreatedEv 91005: Nov 05 07:43:03.975 PST %MIVR-SS_TEL-7-UNK:OrigCall=CallID:33 MediaId:16222/2 Task:16000000084, ConsultEvent= ConnConnectedEv 91006: Nov 05 07:43:03.975 PST %MIVR-SS_TEL-7-UNK:OrigCall=CallID:33 MediaId:16222/2 Task:16000000084, ConsultEvent= CallCtlConnInitiatedEv 91007: Nov 05 07:43:03.975 PST %MIVR-SS_TEL-7-UNK:OrigCall=CallID:33 MediaId:16222/2 Task:16000000084, ConsultEvent= TermConnCreatedEv CTI_5703 91008: Nov 05 07:43:03.975 PST %MIVR-SS_TEL-7-UNK:OrigCall=CallID:33 MediaId:16222/2 Task:16000000084, ConsultEvent= TermConnActiveEv CTI_5703 91009: Nov 05 07:43:03.975 PST %MIVR-SS_TEL-7-UNK:OrigCall=CallID:33 MediaId:16222/2 Task:16000000084, ConsultEvent= CallCtlTermConnTalkingEv CTI_5703 91010: Nov 05 07:43:03.975 PST %MIVR-SS_TEL-7-UNK:OrigCall=CallID:33 MediaId:16222/2 Task:16000000084, ConsultEvent= CallCtlConnDialingEv 91011: Nov 05 07:43:03.975 PST %MIVR-SS_TEL-7-UNK:CallID:33 MediaId:16222/2 Task:16000000084 Got ConsultCallActive, ConnCreatedEv, ConnConnectedEv, CallCtlConnInitiatedEv, TermConnCreatedEv CTI_5703, TermConnActiveEv CTI_5703, CallCtlTermConnTalkingEv CTI_5703, events on the AddressCallObserver. 91012: Nov 05 07:43:03.975 PST %MIVR-SS_TEL-7-UNK:CallID:33 MediaId:16222/2 Task:16000000084 Got CallCtlConnDialingEv, events on the AddressCallObserver. 91013: Nov 05 07:43:03.975 PST %MIVR-