08-13-2008 05:28 AM - edited 03-18-2019 09:28 PM
I'am a novice to Unity, I need associate a Greeting to Call Handler, only that I don't know to how record a greeting and after associate to Call Haldler
Help me
Solved! Go to Solution.
08-13-2008 06:04 AM
1. In Unity administration, go to Call Handlers and find the call handler you want to modify.
2. Click Greetings
3. Change the Source to Recording
4. Click the Record button. (You can change the device used for recording by clicking the down arrow on the Media master bar and choosing Recording devices)
5. Another option is to use an existing .wav file. You can do this by clicking the down arrow and choosing Paste from file. . .
Hope this helps. If so, please rate the post.
Brandon
08-13-2008 09:18 AM
Here are some troubleshooting tips for the media master control bar.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/405/troubleshooting/guide/ex/tsg_1500.html
Brandon
08-13-2008 06:04 AM
1. In Unity administration, go to Call Handlers and find the call handler you want to modify.
2. Click Greetings
3. Change the Source to Recording
4. Click the Record button. (You can change the device used for recording by clicking the down arrow on the Media master bar and choosing Recording devices)
5. Another option is to use an existing .wav file. You can do this by clicking the down arrow and choosing Paste from file. . .
Hope this helps. If so, please rate the post.
Brandon
08-13-2008 09:15 AM
Hi Brandon
only that the bar of media master controler it disable, I don't do it that tell you,
Other form?
08-13-2008 09:18 AM
Here are some troubleshooting tips for the media master control bar.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/405/troubleshooting/guide/ex/tsg_1500.html
Brandon
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