em 01-23-2012 10:59 AM
Boa tarde Srs.
Meu cliente tem um CallManager 4.1.3, com diversos pontos remotos, sendo que esses possuem router 2800 como gateway H323.
Uma das localidades esta conectada a rede publica atraves de isdn pri, funcionando somente um canal por vez ( podem ser de saida ou de entrada).
Quando de retira o CallManager para essa localidade , os phones ip se registram no router e varias chamadas simultaneas funcionam sem problema.
No deb voice ccapi inout, o codigo de desconexão é 41 (temporary failure).
No deb de isdn q931, verifiquei que a desconexão e enviada pelo phone/CALLManager.
Alguem tem alguma ideia o que pode estar acontecendo?
Grato
em 01-24-2012 03:32 AM
Qual o status dos canais?
Quando os telefones entram em SRST as chamadas funcionam normalmente?
Att
em 01-24-2012 06:26 AM
Sim, funciona normalmente, varias chamadas simultaneas
em 01-24-2012 07:39 AM
qual o status dos canais no output do comando show voice call summary?
Att
em 01-26-2012 04:15 AM
Bom dia Leonardo,
Segue a saída dos comandos:
BARSA_RJO_619501#sh controllers e1
E1 0/1/0 is up.
Applique type is Channelized E1 - balanced
Description: DDR (21) 2206-4500 "Tronco-Chave"
No alarms detected.
alarm-trigger is not set
Version info Firmware: 20071009, FPGA: 20, spm_count = 0
Framing is CRC4, Line Code is HDB3, Clock Source is Line.
CRC Threshold is 320. Reported from firmware is 320.
Data in current interval (209 seconds elapsed):
0 Line Code Violations, 0 Path Code Violations
0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Total Data (last 24 hours)
0 Line Code Violations, 0 Path Code Violations,
0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins,
0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
BARSA_RJO_619501#sh voic call st
CallID CID ccVdb Port DSP/Ch Called # Codec Dial-peers
0x1011 3760 0x473E6F94 50/0/2.0 1132251885 g711ulaw 20002/2
0x1012 3760 0x46DE9160 0/1/0:15.31 0/2:1 *1132251885 g711ulaw 2/20002
1 active call found
BARSA_RJO_619501#sh voic call st
CallID CID ccVdb Port DSP/Ch Called # Codec Dial-peers
0x1011 3760 0x473E6F94 50/0/2.0 1132251885 g711ulaw 20002/2
0x1012 3760 0x46DE9160 0/1/0:15.31 0/2:1 *1132251885 g711ulaw 2/20002
1 active call found
BARSA_RJO_619501#sh voice call summary
PORT CODEC VAD VTSP STATE VPM STATE
============== ========= === ==================== ======================
0/0/0 - - - FXSLS_ONHOOK
0/0/1 - - - FXSLS_ONHOOK
0/1/0:15.1 - - -
0/1/0:15.2 - - -
0/1/0:15.3 - - -
0/1/0:15.4 - - -
0/1/0:15.5 - - -
0/1/0:15.6 - - -
0/1/0:15.7 - - -
0/1/0:15.8 - - -
0/1/0:15.9 - - -
0/1/0:15.10 - - -
0/1/0:15.11 - - -
0/1/0:15.12 - - -
0/1/0:15.13 - - -
0/1/0:15.14 - - -
0/1/0:15.15 - - -
0/1/0:15.17 - - -
0/1/0:15.18 - - -
0/1/0:15.19 - - -
0/1/0:15.20 - - -
0/1/0:15.21 - - -
0/1/0:15.22 - - -
0/1/0:15.23 - - -
0/1/0:15.24 - - -
0/1/0:15.25 - - -
0/1/0:15.26 - - -
0/1/0:15.27 - - -
0/1/0:15.28 - - -
0/1/0:15.29 - - -
0/1/0:15.30 - - -
0/1/0:15.31 g711ulaw n S_CONNECT S_TSP_CONNECT
50/0/1 .1 - - - EFXS_ONHOOK
50/0/2 .1 g711ulaw n S_CONNECT EFXS_CONNECT
50/0/3 .1 - - - EFXS_ONHOOK
50/0/4 .1 - - - EFXS_ONHOOK
50/0/5 .1 - - - EFXS_ONHOOK
50/0/6 .1 - - - EFXS_ONHOOK
50/0/7 .1 - - - EFXS_ONHOOK
50/0/8 .1 - - - EFXS_ONHOOK
50/0/9 .1 - - - EFXS_ONHOOK
50/0/10 .1 - - - EFXS_ONHOOK
50/0/11 .1 - - - EFXS_ONHOOK
50/0/12 .1 - - - EFXS_ONHOOK
50/0/13 .1 - - - EFXS_ONHOOK
50/0/14 .1 - - - EFXS_ONHOOK
50/0/15 .1 - - - EFXS_ONHOOK
50/0/16 .1 - - - EFXS_ONHOOK
50/0/17 .1 - - - EFXS_ONHOOK
50/0/18 .1 - - - EFXS_ONHOOK
50/0/19 .1 - - - EFXS_ONHOOK
50/0/20 .1 - - - EFXS_ONHOOK
50/0/21 .1 - - - EFXS_ONHOOK
50/0/22 .1 - - - EFXS_ONHOOK
50/0/23 .1 - - - EFXS_ONHOOK
50/0/24 .1 - - - EFXS_ONHOOK
50/0/25 .1 - - - EFXS_ONHOOK
50/0/26 .1 - - - EFXS_ONHOOK
50/0/27 .1 - - - EFXS_ONHOOK
50/0/28 .1 - - - EFXS_ONHOOK
50/0/29 .1 - - - EFXS_ONHOOK
50/0/30 .1 - - - EFXS_ONHOOK
50/0/31 .1 - - - EFXS_ONHOOK
50/0/32 .1 - - - EFXS_ONHOOK
50/0/33 .1 - - - EFXS_INIT
50/0/34 .1 - - - EFXS_INIT
50/0/35 .1 - - - EFXS_INIT
50/0/36 .1 - - - EFXS_INIT
50/0/37 .1 - - - EFXS_INIT
50/0/38 .1 - - - EFXS_INIT
50/0/39 .1 - - - EFXS_INIT
50/0/40 .1 - - - EFXS_INIT
Desde já, Grato pela sua ajuda
Fernando Bolzan Junior
Suporte a Serviços de Dados | Div. Suporte a Operações Especiais | OE*S
Rua Lucas de Freitas de Azevedo, 64 - 1º andar - Cep - 02046-060 São Paulo - SP
fbolzan@telefonica.com | www.telefonica.com.br<>>
Tel +55 11 2288 6037 | Cel +55 11 9787 6784
em 01-26-2012 04:19 AM
Tem como postar a config do seu gw? As chamadas sempre entram por estes mesmos canais?
Att
em 01-26-2012 04:36 AM
Foi colocada uma rota estática para interface null do router para os PHONES IP` não se registrarem no callmanager.
BARSA_RJO_619501#sh run
Building configuration...
Current configuration : 10373 bytes
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname BARSA_RJO_619501
!
boot-start-marker
boot-end-marker
!
logging buffered 4096 informational
enable secret 5 $1$8WUB$iBQcKloa6W553GWivy4Is.
enable password 7 13061E010803
!
aaa new-model
!
!
aaa authentication login default local
aaa authentication enable default enable none
aaa accounting connection h323 stop-only group radius
!
!
aaa session-id common
memory-size iomem 20
clock timezone GMT -3
network-clock-participate wic 1
network-clock-select 1 E1 0/1/0
dot11 syslog
no ip source-route
!
!
ip cef
no ip dhcp use vrf connected
ip dhcp excluded-address 172.17.4.1 172.17.4.10
ip dhcp excluded-address 172.16.16.1 172.16.16.10
!
ip dhcp pool ToIP
network 172.17.4.0 255.255.255.0
option 150 ip 172.16.15.2
default-router 172.17.4.1
!
ip dhcp pool Dados
network 172.16.16.0 255.255.255.0
default-router 172.16.16.1
dns-server 172.16.1.12 172.16.1.10
netbios-name-server 172.16.1.12
!
!
no ip bootp server
no ip domain lookup
ip domain name yourdomain.com
ip host SW 172.17.4.2
multilink bundle-name authenticated
!
isdn switch-type primary-net5
!
voice-card 0
no dspfarm
!
!
!
!
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 g729r8
!
!
!
!
!
!
!
!
!
!
!
!
!
crypto pki trustpoint TP-self-signed-987899970
subject-name cn=IOS-Self-Signed-Certificate-987899970
revocation-check none
rsakeypair TP-self-signed-987899970
!
crypto pki trustpoint TP-self-signed-1819818447
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1819818447
revocation-check none
rsakeypair TP-self-signed-1819818447
!
!
crypto pki certificate chain TP-self-signed-987899970
crypto pki certificate chain TP-self-signed-1819818447
certificate self-signed 01
30820257 308201C0 A0030201 02020101 300D0609 2A864886 F70D0101 04050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 31383139 38313834 3437301E 170D3030 30373031 31323234
32385A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D31 38313938
31383434 3730819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
81009554 46FDF155 0E1D4FDD DE3FBA23 12EC0437 91437445 DDB47167 E9422E9A
0259BDA7 79371983 855C7ED2 B3826BDB 3B972D45 09B31FFA 0468B400 90E604F4
2A056CD2 08BEB20D A52E9B5C 0CFA2073 96E319C8 370E80E5 8E0970BD 105351D8
A7C151C7 17A4199E E069313C EBCB46A3 55D5E4BB E5671F52 26832EFE E3A65037
6C610203 010001A3 7F307D30 0F060355 1D130101 FF040530 030101FF 302A0603
551D1104 23302182 1F424152 53415F52 4A4F5F36 31393530 312E796F 7572646F
6D61696E 2E636F6D 301F0603 551D2304 18301680 14A0A9D8 FE11F655 76CEFC9E
20C37D53 674FBA30 F3301D06 03551D0E 04160414 A0A9D8FE 11F65576 CEFC9E20
C37D5367 4FBA30F3 300D0609 2A864886 F70D0101 04050003 8181008D 5DB49767
36B43CF1 00BEA8E6 EA843A34 F5A59A24 526149E8 FDACFF5F 57F535B4 876A62AF
B239CAEB 4D1F580C 6A94E923 DA30FE3A 9CDB893E 382BA3DA 8C22E140 B261FFE8
E024AE94 FDCEEEA3 A4081487 72613EE1 BCCAFD2F 33D87C3E 2F278B75 77161342
DCADC172 0C6BC441 D367FA24 0D124B32 EA35CE8B B09014F1 A19B1B
quit
!
!
username
archive
log config
hidekeys
!
!
controller E1 0/1/0
pri-group timeslots 1-31
description DDR (21) 2206-4500 "Tronco-Chave"
!
!
class-map match-any Multimidia_VPN-IP
match ip dscp ef
match ip dscp af41
class-map match-any VoIP
match access-group name VOIP
class-map match-any Suporte_VPN-IP
match access-group name Lista_Gerencia
!
!
policy-map VOICE_512K_TOIP
class VoIP
set ip dscp ef
policy-map VOICE_512K_WAN
class Multimidia_VPN-IP
priority 232
police 232000 conform-action transmit exceed-action drop violate-action drop
class Suporte_VPN-IP
bandwidth 8
set ip dscp af21
class class-default
fair-queue
policy-map VOICE_512K_WAN_SHAPE
class class-default
shape average 768000
service-policy VOICE_512K_WAN
policy-map VOICE_512K_LAN
class class-default
set ip dscp af11
!
gw-accounting aaa
acct-template telsinc
!
!
!
!
!
interface Loopback0
ip address 200.159.12.108 255.255.255.255
!
interface GigabitEthernet0/0
description $ETH-LAN$$ETH-SW-LAUNCH$$INTF-INFO-GE 0/0$
no ip address
load-interval 30
duplex auto
speed auto
!
interface GigabitEthernet0/0.1
description Interface Dados
encapsulation dot1Q 1 native
ip address 172.16.16.1 255.255.255.0
service-policy input VOICE_512K_LAN
!
interface GigabitEthernet0/0.2
description Interface Toip
encapsulation dot1Q 2
ip address 172.17.4.1 255.255.255.0
h323-gateway voip interface
h323-gateway voip bind srcaddr 172.17.4.1
service-policy input VOICE_512K_TOIP
!
interface GigabitEthernet0/1
no ip address
load-interval 30
duplex full
speed 100
no cdp enable
!
interface GigabitEthernet0/1.1986
bandwidth 512
encapsulation dot1Q 1986
ip address 200.159.14.238 255.255.255.252
no cdp enable
service-policy output VOICE_512K_WAN_SHAPE
!
interface Serial0/1/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice voice
no cdp enable
!
interface Serial0/2/0
no ip address
shutdown
no fair-queue
clock rate 2000000
!
ip forward-protocol nd
ip route 0.0.0.0 0.0.0.0 200.159.14.237
ip route 172.16.15.2 255.255.255.255 Null0
!
!
no ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 600 life 86400 requests 10000
ip tacacs source-interface Loopback0
!
ip access-list extended Lista_Gerencia
permit udp any any eq snmp
permit udp any eq snmp any
permit udp any any eq snmptrap
permit udp any eq snmptrap any
permit udp any any eq syslog
permit tcp any any eq tacacs
permit tcp any eq tacacs any
permit tcp any any eq telnet
permit tcp any eq telnet any
permit tcp any any eq 22
permit tcp any eq 22 any
ip access-list extended VOIP
permit ip 172.17.4.0 0.0.0.255 any
permit ip any host 172.16.15.2
ip access-list extended teste_CCM
deny ip any host 172.16.15.2
permit ip any any
!
ip radius source-interface GigabitEthernet0/0.2
logging source-interface Loopback0
access-list 102 permit udp any any range 16384 32767
access-list 102 permit udp any any precedence critical
access-list 102 permit udp any any dscp ef
snmp-server community geredcip RO
snmp-server community GESTION RO
snmp-server community ESCRITO RW
snmp-server ifindex persist
snmp-server trap-source Loopback0
snmp-server enable traps snmp authentication linkdown linkup coldstart warmstart
snmp-server enable traps config
snmp-server enable traps entity
snmp-server enable traps frame-relay multilink bundle-mismatch
snmp-server enable traps frame-relay
snmp-server enable traps frame-relay subif
snmp-server enable traps hsrp
snmp-server enable traps cpu threshold
snmp-server enable traps syslog
snmp-server host 200.153.1.150 ESCRITO
snmp-server host 200.153.1.150 GESTION
snmp-server host 200.204.1.82 public
route-map Gerencia_CE permit 10
match ip address Lista_Gerencia
set ip precedence immediate
!
route-map Gerencia_CE deny 20
!
!
!
tacacs-server host 200.153.1.133
tacacs-server host 200.153.1.134
tacacs-server timeout 2
tacacs-server directed-request
tacacs-server key 7 08284641041614161C13
radius-server host 172.17.4.10 auth-port 3185 acct-port 3186
radius-server key 7 0307532B080824416E07
radius-server vsa send accounting
!
control-plane
!
call accounting-template voice telsinc flash:telsinc.cdr
!
!
voice-port 0/0/0
cptone BR
!
voice-port 0/0/1
!
voice-port 0/1/0:15
cptone BR
timeouts interdigit 3
!
!
!
sccp local GigabitEthernet0/0.2
sccp ip precedence 3
sccp
!
dspfarm profile 10 conference
maximum conference-participants 0
associate application SCCP
shutdown
!
!
dial-peer voice 1 pots
destination-pattern 4525
port 0/0/0
!
dial-peer voice 11 voip
shutdown
destination-pattern 4T
voice-class codec 1
session target ipv4:172.16.15.2
dtmf-relay h245-alphanumeric
fax protocol cisco
ip qos dscp ef signaling
no vad
!
dial-peer voice 2 pots
description DDR 21-2206-4500
destination-pattern 0T
progress_ind setup enable 3
progress_ind progress enable 8
progress_ind connect enable 8
progress_ind disconnect enable 8
incoming called-number .T
direct-inward-dial
port 0/1/0:15
!
dial-peer voice 21 voip
session target ipv4:172.16.15.2
dtmf-relay h245-alphanumeric
fax protocol cisco
ip qos dscp ef signaling
no vad
!
!
gateway
timer receive-rtp 1200
!
!
call-manager-fallback
max-conferences 8 gain -6
transfer-system full-consult
ip source-address 172.17.4.1 port 2000
max-ephones 30
max-dn 40
date-format dd-mm-yy
!
banner login ^CC
em 01-26-2012 05:06 AM
Ja reseto o GW no CUCM?
ve se a saida do show isdn status conforme o doc abaixo.
http://www.cisco.com/en/US/tech/tk713/tk628/technologies_tech_note09186a00801509d7.shtml
Existe algum outro GW usando ISDN com esta operadora para vc possa vefiricar se ha algum padrão de configuração que vcs utilizam q esteja diferente.
Att
em 01-26-2012 05:13 AM
Diversas vezes, também refiz as configurações de gateway e trocamos servidor callmanager, mas o problema persistiu.
Fernando Bolzan Junior
Suporte a Serviços de Dados | Div. Suporte a Operações Especiais | OE*S
Rua Lucas de Freitas de Azevedo, 64 - 1º andar - Cep - 02046-060 São Paulo - SP
fbolzan@telefonica.com | www.telefonica.com.br<>>
Tel +55 11 2288 6037 | Cel +55 11 9787 6784
em 01-26-2012 05:14 AM
qual versão de CUCM e IOS do gw vc esta usando?
em 01-26-2012 05:19 AM
Foi trocado o GW e também a versão.
Segue versão atual
sh ver
Cisco IOS Software, 2800 Software (C2800NM-IPVOICEK9-M), Version 12.4(15)T8, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Mon 01-Dec-08 15:28 by prod_rel_team
ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
BARSA_RJO_619501 uptime is 5 days, 21 hours, 24 minutes
System returned to ROM by reload at 12:50:01 GMT Fri Jan 20 2012
System image file is "flash:c2800nm-ipvoicek9-mz.124-15.T8.bin"
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
Cisco 2851 (revision 53.51) with 210944K/51200K bytes of memory.
Processor board ID FTX1213A4N7
2 Gigabit Ethernet interfaces
31 Serial interfaces
1 Serial(sync/async) interface
1 Channelized E1/PRI port
2 Voice FXS interfaces
DRAM configuration is 64 bits wide with parity enabled.
239K bytes of non-volatile configuration memory.
126000K bytes of ATA CompactFlash (Read/Write)
Configuration register is 0x2102
Fernando Bolzan Junior
Suporte a Serviços de Dados | Div. Suporte a Operações Especiais | OE*S
Rua Lucas de Freitas de Azevedo, 64 - 1º andar - Cep - 02046-060 São Paulo - SP
fbolzan@telefonica.com | www.telefonica.com.br<>>
Tel +55 11 2288 6037 | Cel +55 11 9787 6784
em 01-26-2012 05:30 AM
vc disse que quando entra em SRST todos os canais funcionam correto?
qual o status do comando sh sccp all e do show voice dsp group all, sem estar em SRST?
Att
em 01-26-2012 05:57 AM
#sh sccp all
SCCP Admin State: UP
Gateway IP Address: 172.17.4.1, Port Number: 2000
IP Precedence: 3
User Masked Codec list: None
SCCP application services(dspfarm profiles) are not enabled
or haven't associated to SCCP CCM group
There is no CCM group configured.
Total number of active session(s) 0, and connection(s) 0
Total number of active session(s) 0, and connection(s) 0
Total number of active session(s) 0, connection(s) 0, and callegs 0
SCCP Application Service(s) Statistics Summary:
Total Conferencing Sessions: 0, Connections: 0
Total Transcoding Sessions: 0, Connections: 0
Total MTP Sessions: 0, Connections: 0
Total ALG-Phone Sessions: 0, Connections: 0
Total BRI-Phone Sessions: 0, Connections: 0
Total SCCP Sessions: 0, Connections: 0
Total active sessions 0, connections 0, rsvp sessions 0
BARSA_RJO_619501#
BARSA_RJO_619501#sh sccp
SCCP Admin State: UP
Gateway IP Address: 172.17.4.1, Port Number: 2000
IP Precedence: 3
User Masked Codec list: None
SCCP application services(dspfarm profiles) are not enabled
or haven't associated to SCCP CCM group
Fernando Bolzan Junior
Suporte a Serviços de Dados | Div. Suporte a Operações Especiais | OE*S
Rua Lucas de Freitas de Azevedo, 64 - 1º andar - Cep - 02046-060 São Paulo - SP
fbolzan@telefonica.com | www.telefonica.com.br<>>
Tel +55 11 2288 6037 | Cel +55 11 9787 6784
em 01-26-2012 05:58 AM
e o sh voice dsp group all?
em 01-26-2012 06:24 AM
Posta i output do comando sh voice dsp group all e depois coloque o seguinte comando:
voice-card 0
dspfarm
dsp services dspfarm
Att
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