em 02-14-2013 04:46 AM
Este documento fornece o procedimento de como atualizar o firmware do telefone IP da Cisco com o Cisco CallManager Express.
Configurar
Nesta seção, você será apresentado ao procedimento de como atualizar o firmware do telephone IP da Cisco.
Passo-a-Passo Confiurações
Para configurar o firmware aplicável, siga estas etapas:
Router_CCME#show flash
-#- --length-- -----date/time------ path
!--- Parte da saída omitida.
13 128996 Nov 30 2005 07:05:36 +00:00 P00307020300.bin
14 129400 Nov 30 2005 07:06:02 +00:00 P00307020300.sbn
15 681290 Nov 30 2005 07:06:18 +00:00 P00307020300.sb2
16 461 Nov 30 2005 07:06:34 +00:00 P00307020300.loads
24612864 bytes available (103567360 bytes used)
Router_CCME#configure terminal
Router_CCME(config)#tftp-server flash: P00307020300.bin
Router_CCME(config)#tftp-server flash: P00307020300.sbn
Router_CCME(config)#tftp-server flash: P00307020300.sb2
Router_CCME(config)#tftp-server flash: P00307020300.loads
Router_CCME#configure terminal
Enter configuration commands, one per line. End with CNTL/Z.
Router_CCME(config)#telephony-service
Router_CCME(config-telephony)#load 7960-7940 P00307020300
Updating CNF files
CNF files updating complete
Nota: No comando load, a extensão (.bin or .sbn) do arquivo do firmware não deve ser mencionada.
Router_CCME(config-telephony)#reset ?
H.H.H mac address
all reset all ethernet phones
cancel cancel in progress reset
sequence-all reset all ethernet phones sequentially, wait for
each phone to re-register before reseting the next
phone. This prevents possible conflict between phones
when accessing IOS TFTP services.
Router_CCME(config-telephony)#reset all
Reset 1 phones: at 15 second interval - this could take several minutes p
er phone
Starting with 7960 phones
Router_CCME(config-telephony)#
Reset-All: Requesting Reset for phone SEP000A8A93E0F9 at 172.16.2.101 deviceType
7 Telecaster 7960 Idle [count=1]
*Nov 30 09:21:39.803 UTC: %IPPHONE-6-UNREGISTER_NORMAL: ephone-1:SEP000A8A93E0F9
IP:172.16.2.101 Socket:1 DeviceType:Phone has unregistered normally.
Reset/Restart-all looking for phones registered as type 8 Telecaster 7940
Reset/Restart-all looking for phones registered as type 6 Telecaster 7910
Reset/Restart-all looking for phones registered as type 20000 7905
*Nov 30 09:21:53.803 UTC: %IPPHONE-6-REG_ALARM: 22: Name=SEP000A8A93E0F9 Load=7.
2(3.0) Last=Reset-Reset
*Nov 30 09:21:53.803 UTC: %IPPHONE-6-REGISTER: ephone-1:SEP000A8A93E0F9 IP:172.1
6.2.101 Socket:1 DeviceType:Phone has registered.
Reset/Restart-all looking for phones registered as type 30008 7902
Reset/Restart-all looking for phones registered as type 30007 7912
Reset/Restart-all looking for phones registered as type 30002 7920
Reset/Restart-all looking for phones registered as type 30016 CIPC
Reset/Restart-all looking for phones registered as type 30006 7970
Reset/Restart-all looking for phones registered as type 119 7971
Reset/Restart-all looking for phones registered as type 115 7941
Reset/Restart-all looking for phones registered as type 308 7961GE
Reset/Restart-all looking for phones registered as type 309 7941GE
Reset/Restart-all looking for phones registered as type 307 7911
Reset/Restart-all looking for phones registered as type 302 7985
Reset/Restart-all looking for phones registered as type 30018 7961
Reset/Restart-all looking for phones registered as type 30019 7936
Reset/Restart-all looking for phones registered as type 12 ATA Phone
Reset/Restart-all looking for phones registered as type 30027 SCCP Gateway (AN)
Reset/Restart-all looking for phones registered as type 30028 SCCP Gateway (BRI)
Reset/Restart-all looking for phones registered as type 9 7935
Reset/Restart-all looking for phones registered as type 1 30SP+
Reset/Restart-all looking for phones registered as type 2 12SP+
Reset/Restart-all looking for phones registered as type 3 12SP
Reset/Restart-all looking for phones registered as type 4 12
Reset/Restart-all looking for phones registered as type 5 30VIP
Reset/Restart-all looking for phones registered as type 80 Unity Voice Port
Reset/Restart-all looking for phones registered as type 21 Unity Voice Port
Reset/Restart-all looking for phones registered as type -1 Unknown -1
Reset-All issued for 1 phones
43 seconds (wait for last phone to re-register)
Router_CCME |
Router_CCME#show ephone phone-load DeviceName CurrentPhoneload PreviousPhoneload LastReset ===================================================================== SEP000A8A93E0F9 7.2(3.0) 7.2(2.0) Initialized |
Verificar
Use esta seção para confirmar que a sua configuração funciona corretamente.
Emita estes comandos para verificar sua configuração:
Router_CCME#show telephony-service all
CONFIG [Version=3.4(0)]
========================
Version 3.4(0)
Cisco CallManager Express
For on-line documentation please see:
www.cisco.com/univercd/cc/td/doc/product/access/ip_ph/ip_ks/index.htm
ip source-address 172.16.2.211 port 2000
load 7960-7940 P00307020300
max-ephones 1
max-dn 1
max-conferences 8 gain -6
dspfarm units 0
dspfarm transcode sessions 0
hunt-group report delay 1 hours
max-redirect 5
time-format 12
date-format mm-dd-yy
timezone 0 Greenwich Standard Time
keepalive 30
timeout interdigit 10
timeout busy 10
timeout ringing 180
caller-id name-only: enable
edit DN through Web: disabled.
edit TIME through web: disabled.
Log (table parameters):
max-size: 150
retain-timer: 15
create cnf-files version-stamp Jan 01 2002 00:00:00
transfer-system full-consult
auto assign 1 to 1
local directory service: enabled.
ephone-dn 1
number 7001
preference 0 secondary 9
huntstop
call-waiting beep
Number of Configured ephones 1 (Registered 1)
ephone 1
mac-address 000A.8A93.E0F9
type 7960
button 1:1
!
voice-port 50/0/1
station-id number 7001
!
dial-peer voice 20011 pots
destination-pattern 7001$
huntstop
progress_ind setup enable 3
port 50/0/1
tftp-server system:/its/SEPDEFAULT.cnf
tftp-server system:/its/SEPDEFAULT.cnf alias SEPDefault.cnf
tftp-server system:/its/XMLDefault.cnf.xml alias XMLDefault.cnf.xml
tftp-server system:/its/ATADefault.cnf.xml
tftp-server system:/its/XMLDefault7960.cnf.xml alias SEP000A8A93E0F9.cnf.xml
tftp-server system:/its/united_states/7960-tones.xml alias United_States/7960-to
nes.xml
tftp-server system:/its/united_states/7960-font.xml alias English_United_States/
7960-font.xml
tftp-server system:/its/united_states/7960-dictionary.xml alias English_United_S
tates/7960-dictionary.xml
tftp-server system:/its/united_states/7960-kate.xml alias English_United_States/
7960-kate.xml
tftp-server system:/its/united_states/SCCP-dictionary.xml alias English_United_S
tates/SCCP-dictionary.xml
Router_CCME#show ephone
ephone-1 Mac:000A.8A93.E0F9 TCP socket:[1] activeLine:0 REGISTERED in SCCP ver 6
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:1
IP:172.16.2.101 50230 Telecaster 7960 keepalive 5 max_line 6
button 1: dn 1 number 7001 CH1 IDLE
Solução de problema
Esta seção fornece informações que você pode usar para solucionar problemas de sua configuração.
Estes comandos de debug ajudam a identificar problemas na atualização do firmware:
Este exemplo mostra as informações geradas pelo debug quando o telefone 7960 IP da Cisco é atualizado com sucesso para a versão 7.2.2 do firmware:
*Nov 30 09:15:19.868 UTC: ephone-1[1]:UnregisterMessage after Reset/Restart sent
*Nov 30 09:15:19.868 UTC: ephone-1[1]:Phone Unregistered on socket [1] SEP000A8A
93E0F9
*Nov 30 09:15:19.868 UTC: ephone-1[1]:UnregisterAck sent on socket [1] (0/0/10)
*Nov 30 09:15:19.868 UTC: %IPPHONE-6-UNREGISTER_NORMAL: ephone-1:SEP000A8A93E0F9
IP:172.16.2.101 Socket:1 DeviceType:Phone has unregistered normally.
*Nov 30 09:15:19.868 UTC: skinny_server_process: Socket error. errno=0
*Nov 30 09:15:19.868 UTC: ephone-1[1]:DisAssociate: Closed socket 1 for unregist
ered phone
*Nov 30 09:15:19.868 UTC: CLOSED Skinny socket 1 for de-registered phone
*Nov 30 09:15:30.976 UTC: TFTP: Looking for CTLSEP000A8A93E0F9.tlv
*Nov 30 09:15:30.984 UTC: TFTP: Looking for SEP000A8A93E0F9.cnf.xml
*Nov 30 09:15:31.504 UTC: TFTP: Opened system:/its/XMLDefault7960.cnf.xml, fd 0,
size 788 for process 216
*Nov 30 09:15:31.508 UTC: TFTP: Finished system:/its/XMLDefault7960.cnf.xml, tim
e 00:00:00 for process 216
Reset sequence-all, Ready to reset next phone (last 15 sec)
Reset/Restart-all looking for phones registered as type 8 Telecaster 7940
*Nov 30 09:15:34.384 UTC: New Skinny socket accepted [1] (0 active)
*Nov 30 09:15:34.384 UTC: sin_family 2, sin_port 50230, in_addr 172.16.2.101
*Nov 30 09:15:34.384 UTC: skinny_add_socket 1 172.16.2.101 50230
*Nov 30 09:15:34.869 UTC: %IPPHONE-6-REG_ALARM: 22: Name=SEP000A8A93E0F9 Load=7.
2(3.0) Last=Reset-Reset
*Nov 30 09:15:34.869 UTC:
Skinny StationAlarmMessage on socket [1] 172.16.2.101 SEP000A8A93E0F9
*Nov 30 09:15:34.869 UTC: severityInformational p1=2049 [0x801] p2=1694634156 [0
x650210AC]
*Nov 30 09:15:34.869 UTC: 22: Name=SEP000A8A93E0F9 Load=7.2(3.0) Last=Reset-Rese
t
*Nov 30 09:15:34.869 UTC: ephone-(1)[1] StationRegisterMessage (0/0/10) from 172
.16.2.101
*Nov 30 09:15:34.869 UTC: ephone-(1)[1] Register StationIdentifier DeviceName SE
P000A8A93E0F9
*Nov 30 09:15:34.869 UTC: ephone-(1)[1] StationIdentifier Instance 1 deviceTy
pe 7
*Nov 30 09:15:34.869 UTC: ephone-1[-1]:stationIpAddr 172.16.2.101
*Nov 3
Reset/Restart-all looking for phones registered as type 6 Telecaster 7910 0 09:1
5:34.869 UTC: ephone-1[-1]:maxStreams 0
*Nov 30 09:15:34.869 UTC: ephone-1[-1]:protocol Ver 0x84000006
*Nov 30 09:15:34.869 UTC: ephone-1[-1]:phone-size 2820 dn-size 488
*Nov 30 09:15:34.869 UTC: ephone-(1) Allow any Skinny Server IP address 172.16.2
.211
*Nov 30 09:15:34.869 UTC: ephone-1[-1]:Found entry 0 for 000A8A93E0F9
*Nov 30 09:15:34.869 UTC: ephone-1[-1]:socket change -1 to 1
*Nov 30 09:15:34.869 UTC: ephone-1[-1]:FAILED: CLOSED old socket -1
*Nov 30 09:15:34.869 UTC: ephone-1[1]:***Force device subtype to 0
*Nov 30 09:15:34.869 UTC: ephone-1[1]:phone SEP000A8A93E0F9 re-associate OK on s
ocket [1]
*Nov 30 09:15:34.869 UTC: %IPPHONE-6-REGISTER: ephone-1:SEP000A8A93E0F9 IP:172.1
6.2.101 Socket:1 DeviceType:Phone has registered.
*Nov 30 09:15:34.869 UTC: Phone
Reset/Restart-all looking for phones registered as type 20000 7905 0 socket 1
*Nov 30 09:15:34.869 UTC: Skinny Local IP address = 172.16.2.211 on port 2000
*Nov 30 09:15:34.869 UTC: Skinny Phone IP address = 172.16.2.101 50230
*Nov 30 09:15:34.869 UTC: ephone-1[1]:Signal protocol ver 5 to phone with ver 6
*Nov 30 09:15:34.869 UTC: ephone-1[1]:Date Format M/D/Y
*Nov 30 09:15:34.869 UTC: ephone-1[1]:RegisterAck sent to ephone 1: keepalive pe
riod 30 use sccp-version 5
*Nov 30 09:15:34.873 UTC: ephone-1[1]:CapabilitiesReq sent
*Nov 30 09:15:35.125 UTC: ephone-1[1]:CapabilitiesRes received
*Nov 30 09:15:35.125 UTC: ephone-1[1]:Caps list 7
WideBand_256K 120 ms
G711Ulaw64k 40 ms
G711Alaw64k 40 ms
G729AnnexB 60 ms
G729AnnexAwAnnexB 60 ms
G729 60 ms
G729AnnexA 60 ms
*Nov 30 09:15:35.125 UTC: ephone-1[1]:ButtonTemplateReqMessage
*Nov 30 09:15:35.
Reset/Restart-all looking for phones registered as type 30008 7902 125 UTC: eph
one-1[1]:CheckAutoReg
*Nov 30 09:15:35.125 UTC: ephone-1[1]:AutoReg is disabled
*Nov 30 09:15:35.125 UTC: ephone-1[1][SEP000A8A93E0F9]:Setting 6 lines 0 speed-d
ials on phone (max_line 6)
*Nov 30 09:15:35.125 UTC: ephone-1[1]:First Speed Dial Button location is 0 (0)
*Nov 30 09:15:35.125 UTC: ephone-1[1]:Configured 0 speed dial buttons
*Nov 30 09:15:35.125 UTC: ephone-1[1]:ButtonTemplate lines=6 speed=0 buttons=6 o
ffset=0
*Nov 30 09:15:35.381 UTC: ephone-1[1]:StationSoftKeyTemplateReqMessage
*Nov 30 09:15:35.381 UTC: ephone-1[1]:StationSoftKeyTemplateResMessage
*Nov 30 09:15:35.633 UTC: ephone-1[1]:StationSoftKeySetReqMessage
*Nov 30 09:15:35.633 UTC: ephone-1[1]:Removed SkPark key
*Nov 30 09:15:35.633 UTC: ephone-1[1]:StationSoftKeySetResMessage
*Nov 30 09:15:3
Reset/Restart-all looking for phones registered as type 30007 7912 5.885 UTC: e
phone-1[1]:StationLineStatReqMessage from ephone line 6
*Nov 30 09:15:35.885 UTC: ephone-1[1][SEP000A8A93E0F9]:StationLineStatReqMessage
from ephone line 6 Invalid DN 0
*Nov 30 09:15:35.885 UTC: ephone-1[1][SEP000A8A93E0F9]:StationLineStatResMessage
sent to ephone (1 of 6)
*Nov 30 09:15:36.137 UTC: ephone-1[1]:StationLineStatReqMessage from ephone line
5
*Nov 30 09:15:36.137 UTC: ephone-1[1][SEP000A8A93E0F9]:StationLineStatReqMessage
from ephone line 5 Invalid DN 0
*Nov 30 09:15:36.137 UTC: ephone-1[1][SEP000A8A93E0F9]:StationLineStatResMessage
sent to ephone (2 of 6)
*Nov 30 09:15:36.389 UTC: ephone-1[1]:StationLineStatReqMessage from ephone line
4
*Nov 30 09:15:36.389 UTC: ephone-1[1][SEP000A8A93E0F9]:StationLineStatReqMessage
from ephone line 4 Invalid DN 0
*Nov 30 09:15:36.38
Reset/Restart-all looking for phones registered as type 30002 7920 9 UTC: ephon
e-1[1][SEP000A8A93E0F9]:StationLineStatResMessage sent to ephone (3 of 6)
*Nov 30 09:15:36.641 UTC: ephone-1[1]:StationLineStatReqMessage from ephone line
3
*Nov 30 09:15:36.641 UTC: ephone-1[1][SEP000A8A93E0F9]:StationLineStatReqMessage
from ephone line 3 Invalid DN 0
*Nov 30 09:15:36.641 UTC: ephone-1[1][SEP000A8A93E0F9]:StationLineStatResMessage
sent to ephone (4 of 6)
*Nov 30 09:15:36.893 UTC: ephone-1[1]:StationLineStatReqMessage from ephone line
2
*Nov 30 09:15:36.893 UTC: ephone-1[1][SEP000A8A93E0F9]:StationLineStatReqMessage
from ephone line 2 Invalid DN 0
*Nov 30 09:15:36.893 UTC: ephone-1[1][SEP000A8A93E0F9]:StationLineStatResMessage
sent to ephone (5 of 6)
*Nov 30 09:15:37.145 UTC: ephone-1[1]:StationLineStatReqMessage from ephone line
1
*Nov 30 09:15:37.145 UTC: ephon
Reset/Restart-all looking for phones registered as type 30016 CIPC e-1[1]:Stati
onLineStatReqMessage ephone line 1 DN 1 = 7001 desc = 7001 label =
*Nov 30 09:15:37.145 UTC: ephone-1[1][SEP000A8A93E0F9]:StationLineStatResMessage
sent to ephone (6 of 6)
*Nov 30 09:15:37.145 UTC: ephone-1[1]:SkinnyCompleteRegistration
*Nov 30 09:15:37.221 UTC: TFTP: Looking for SEP000A8A93E0F9.cnf.xml
*Nov 30 09:15:37.221 UTC: TFTP: Opened system:/its/XMLDefault7960.cnf.xml, fd 0,
size 788 for process 216
*Nov 30 09:15:37.221 UTC: TFTP: Looking for RINGLIST.XML
*Nov 30 09:15:37.241 UTC: TFTP: Finished system:/its/XMLDefault7960.cnf.xml, tim
e 00:00:00 for process 216
*Nov 30 09:15:37.245 UTC: TFTP: Looking for DISTINCTIVERINGLIST.XML
*Nov 30 09:15:37.409 UTC: ephone-1[1]:Skinny Available Lines 6 set for socket [1
]
*Nov 30 09:15:37.409 UTC: ephone-1[1]:Already d
Reset/Restart-all looking for phones registered as type 30006 7970 one SkinnyCo
mpleteRegistration
Reset/Restart-all looking for phones registered as type 119 7971
Reset/Restart-all looking for phones registered as type 115 7941
Reset/Restart-all looking for phones registered as type 308 7961GE
Reset/Restart-all looking for phones registered as type 309 7941GE
Reset/Restart-all looking for phones registered as type 307 7911
Reset/Restart-all looking for phones registered as type 302 7985
Reset/Restart-all looking for phones registered as type 30018 7961
Reset/Restart-all looking for phones registered as type 30019 7936
Reset/Restart-all looking for phones registered as type 12 ATA Phone
Reset/Restart-all looking for phones registered as type 30027 SCCP Gateway (AN)
Reset/Restart-all looking for phones registered as type 30028 SCCP Gateway (BRI)
Reset/Restart-all looking for phones registered as type 9 7935
Reset/Restart-all looking for phones registered as type 1 30SP+
Reset/Restart-all looking for phones registered as type 2 12SP+
Reset/Restart-all looking for phones registered as type 3 12SP
Reset/Restart-all looking for phones registered as type 4 12
Reset/Restart-all looking for phones registered as type 5 30VIP
Reset/Restart-all looking for phones registered as type 80 Unity Voice Port
Reset/Restart-all looking for phones registered as type 21 Unity Voice Port
Reset/Restart-all looking for phones registered as type -1 Unknown -1
Reset-All issued for 1 phones
45 seconds (wait for last phone to re-register)
Nota: Durante uma atualização, se o LCD do telefone IP da Cisco exibir File Not Found, isso pode indicar uma tentativa de carregar uma imagem não assinada em um telefone IP da Cisco, que já tem uma imagem assinada.
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