отмена
Отображаются результаты для 
Вместо этого искать 
Вы имели в виду: 
Объявления
Добро пожаловать в Сообщество Технической поддержки Cisco. Мы рады получить обратную связь .
New Member

Постоянно перезагружается 7606 с rsp720

Доброго времени.

 

Есть Cisco 7606-S:

 

Работает без нареканий, но через разные промежутки времени(от пары часов до 5-6 дней) перезагружается. Зависимости от нагрузки не обнаружено. 

BGP 3 аплинка, 1 full view, 2 full view обрезаны не мельче /23 сетей. На нехватку памяти не жалуется.

Откуда начинать искать корень проблемы? 

sh mod, sh ver и часть лога перед последней перезагрузкой:

 

Cisco#sh mod
Mod Ports Card Type                              Model              Serial No.
--- ----- -------------------------------------- ------------------ -----------
  1    8  CEF720 8 port 10GE with DFC            WS-X6708-10GE      SAD10480A19
  2    8  CEF720 8 port 10GE with DFC            WS-X6708-10GE      SAL134327QS
  3    8  CEF720 8 port 10GE with DFC            WS-X6708-10GE      SAL1151AYR5
  4   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP       SAD1021043U
  6    2  Route Switch Processor 720 (Active)    RSP720-3CXL-GE     SAL17299PJ0

Mod MAC addresses                       Hw   Fw            Sw           Status
--- ---------------------------------- ----- ------------- ------------ -------
  1  001a.2f00.1d8e to 001a.2f00.1d95  1.1   12.2(18r)S    15.2(4)S4    Ok
  2  0025.84f1.3cf8 to 0025.84f1.3cff  2.1   12.2(18r)S    15.2(4)S4    Ok
  3  001a.6c9e.f7e8 to 001a.6c9e.f7ef  1.5   12.2(18r)S    15.2(4)S4    Ok
  4  0015.63ea.0270 to 0015.63ea.0287  2.3   12.2(18r)S    15.2(4)S4    Ok
  6  001c.584c.f7dc to 001c.584c.f7df  5.9   12.2(33r)SRD  15.2(4)S4    Ok

Mod  Sub-Module                  Model              Serial       Hw     Status
---- --------------------------- ------------------ ----------- ------- -------
  1  Distributed Forwarding Card WS-F6700-DFC3CXL   SAL1306J03E  1.3    Ok
  2  Distributed Forwarding Card WS-F6700-DFC3CXL   SAL1623DY3K  1.7    Ok
  3  Distributed Forwarding Card WS-F6700-DFC3CXL   SAL1546VA2F  1.7    Ok
  4  Distributed Forwarding Card WS-F6700-DFC3CXL   SAL11424EWS  1.0    Ok
  6  Policy Feature Card 3       7600-PFC3CXL       JAE11463ETH  1.0    Ok
  6  C7600 MSFC4 Daughterboard   7600-MSFC4         JAE13136E5M  1.4    Ok

Mod  Online Diag Status
---- -------------------
  1  Pass
  2  Pass
  3  Pass
  4  Pass
  6  Pass

 

 

Cisco#sh ver
Cisco IOS Software, c7600rsp72043_rp Software (c7600rsp72043_rp-ADVIPSERVICESK9-M), Version 15.2(4)S4a, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Mon 07-Oct-13 13:22 by prod_rel_team

ROM: System Bootstrap, Version 12.2(33r)SRD2, RELEASE SOFTWARE (fc1)
BOOTLDR: Cisco IOS Software, c7600rsp72043_rp Software (c7600rsp72043_rp-ADVIPSERVICESK9-M), Version 15.2(4)S4a, RELEASE SOFTWARE (fc1)

Cisco uptime is 20 minutes
Uptime for this control processor is 20 minutes
System returned to ROM by reload (SP by reload)
System image file is "sup-bootdisk:c7600rsp72043-advipservicesk9-mz.152-4.S4a.bin"
Last reload type: Normal Reload
Last reload reason: Reload Command

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Cisco CISCO7606-S (M8500) processor (revision 1.1) with 1900544K/131072K bytes of memory.
Processor board ID FOX1436G3NR
 BASEBOARD: RSP720
 CPU: MPC8548_E, Version: 2.0, (0x80390020)
 CORE: E500, Version: 2.0, (0x80210020)
 CPU:1200MHz, CCB:400MHz, DDR:200MHz,
 L1:    D-cache 32 kB enabled
        I-cache 32 kB enabled

Last reset from power-on
63 Virtual Ethernet interfaces
26 Gigabit Ethernet interfaces
24 Ten Gigabit Ethernet interfaces
3964K bytes of non-volatile configuration memory.

507024K bytes of Internal ATA PCMCIA card (Sector size 512 bytes).
Configuration register is 0x2102

 

Вот часть лога до перезагрузки:

*May  4 17:26:33.342: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 31 seconds [6/1]
*May  4 17:27:03.342: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 61 seconds [6/1]
*May  4 17:27:33.398: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 91 seconds [6/1]
*May  4 17:27:51.570: SP: icc_send_request_internal: ipc_send_rpc_blocked failed, result 6
*May  4 17:27:51.570: SP: -Traceback= 81CD1BCz 878952Cz 87897BCz 87897E8z 87A7D70z 983C690z 983232Cz 983AE88z 983B0E8z 983B524z 9838568z 98336B8z 98339C0z 83DDD84z 83D8FF0z
*May  4 17:27:51.570: SP: icc_send_request_internal: ipc_send_rpc_blocked failed, result 6
*May  4 17:27:51.570: SP: -Traceback= 81CD1BCz 878952Cz 87897BCz 8789830z 85E7958z 85E7F80z 83DDD84z 83D8FF0z
*May  4 17:28:01.570: %RPC-SP-2-RETRY: Recovered from RPC send failure for request c6k_rp_environmental:env_set_sensor_description_rp.  Resending request.
-Traceback= 81CBDB8z 983C6CCz 983232Cz 983AE88z 983B0E8z 983B524z 9838568z 98336B8z 98339C0z 83DDD84z 83D8FF0z
*May  4 17:28:03.398: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 121 seconds [6/1]
*May  4 17:28:21.282: SP: icc_async_callback: IPC result 6, cb 0x8785B48
*May  4 17:28:21.282: SP: -Traceback= 81CD1BCz 8787398z 86CDDA0z 86DE950z 86DEB18z 8366F50z 8367748z 8367920z 86F9174z 83DDD84z 83D8FF0z
*May  4 17:28:21.282: SP: icc_imm_callback: request to 0x16 failed
*May  4 17:28:21.282: SP: icc_async_callback: IPC result 6, cb 0x8785B48
*May  4 17:28:21.282: SP: -Traceback= 81CD1BCz 8787398z 86CDDA0z 86DE950z 86DEB18z 8366F50z 8367748z 8367920z 86F9174z 83DDD84z 83D8FF0z
*May  4 17:28:21.282: SP: icc_imm_callback: request to 0x16 failed
*May  4 17:28:21.282: SP: icc_async_callback: IPC result 6, cb 0x8785B48
*May  4 17:28:21.282: SP: -Traceback= 81CD1BCz 8787398z 86CDDA0z 86DE950z 86DEB18z 8366F50z 8367748z 8367920z 86F9174z 83DDD84z 83D8FF0z
*May  4 17:28:21.282: SP: icc_imm_callback: request to 0x16 failed
*May  4 17:28:21.282: SP: icc_async_callback: IPC result 6, cb 0x8785B48
*May  4 17:28:21.282: SP: -Traceback= 81CD1BCz 8787398z 86CDDA0z 86DE950z 86DEB18z 8366F50z 8367748z 8367920z 86F9174z 83DDD84z 83D8FF0z
*May  4 17:28:21.282: SP: icc_imm_callback: request to 0x16 failed
*May  4 17:28:21.282: SP: icc_async_callback: IPC result 6, cb 0x8785B48
*May  4 17:28:21.282: SP: -Traceback= 81CD1BCz 8787398z 86CDDA0z 86DE950z 86DEB18z 8366F50z 8367748z 8367920z 86F9174z 83DDD84z 83D8FF0z
*May  4 17:28:21.282: SP: icc_imm_callback: request to 0x16 failed
*May  4 17:28:21.282: SP: icc_async_callback: IPC result 6, cb 0x8785B48
*May  4 17:28:21.282: SP: -Traceback= 81CD1BCz 8787398z 86CDDA0z 86DE950z 86DEB18z 8366F50z 8367748z 8367920z 86F9174z 83DDD84z 83D8FF0z
*May  4 17:28:21.282: SP: icc_imm_callback: request to 0x16 failed
*May  4 17:28:33.462: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 151 seconds [6/1]
*May  4 17:28:35.618: %C7600_PROCMIB-SP-3-IPC_TRANSMIT_FAIL: Failed to send process statistics update : error code = timeout
*May  4 17:29:03.462: %CPU_MONITOR-SP-3-TIMED_OUT: CPU_MONITOR messages have failed, resetting system [6/1]

%Software-forced reload


 17:29:04 MSK Mon May 4 2015: Unexpected exception to CPU: vector 1500, PC = 0x83DD5F0 , LR = 0x83DD588

-Traceback= 0x83DD5F0z 0x83DD588z 0x87BFACCz 0x87C16BCz 0x83DDD84z 0x83D8FF0z

CPU Register Context:
MSR = 0x00029200  CR  = 0x22000082  CTR = 0x00000009  XER   = 0x20000000
R0  = 0x083DD588  R1  = 0x12F1B058  R2  = 0xFFFCFFFC  R3    = 0x11AD8AC0
R4  = 0x12F1AFDC  R5  = 0x00000003  R6  = 0xD8A46260  R7    = 0x00000040
R8  = 0xFEC2022C  R9  = 0x00000000  R10 = 0x00000006  R11   = 0xFEC20000
R12 = 0x0000F5E0  R13 = 0x04044000  R14 = 0x087C15B4  R15   = 0x00000000
R16 = 0x00000000  R17 = 0x12F1B090  R18 = 0x12F1B0A0  R19   = 0x12F1B09C
R20 = 0x12F1B098  R21 = 0x12F1B094  R22 = 0x0D730000  R23   = 0x0D72B7B0
R24 = 0x0D730000  R25 = 0x0D730000  R26 = 0x12F1B0A8  R27   = 0x0F147EB0
R28 = 0x0D730000  R29 = 0x0F147ED8  R30 = 0x074AF7BC  R31   = 0x00000000

993 Unused bytes of context save space

 

 

2 ОТВЕТ.
Cisco Employee

Добрый день, По логам -

Добрый день,

 

По логам - нарушается коммуникация между RP и SP ЦПУ, что может происходить из-за периодических вспелсок загрузки одного из ЦПУ или обоих.

Нужно помониторить загрузку обоих ЦПУ (SNMP или show proc cpu sort, remote command switch show proc cpu sort), уровень трафика на интрефейсах и на ЦПУ punted - show ibc, remote command switch show ibc).

Другие методы можно так же почитать:

http://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-series-switches/63992-6k-high-cpu.html

 

Спасибо,

Сергей

 

 

 

New Member

Добрый день!

Добрый день!

Вам удалось решить проблему?

У меня 1 в 1 то же самое происходит, только железо не в работе еще и нагрузки пока на нем нет никакой. Куда копать? Уже и модули все поотключать пробовал - все равно супы ребутятся.

184
Просмотры
0
Полезный материал
2
Ответы
СоздатьДля создания публикации, пожалуйста в систему