2016-01-20 08:50 PM 2017-08-31 03:34 AM 更新
本ドキュメントでは、Cisco Unity Connection (CUC) で障害が発生した際に、TAC にサービスリクエストをオープンする前に取得することが望ましい OS Admin CLI コマンドの一覧を記載します。
問題の内容に応じて、Cisco Unity Connection の診断トレースの取得方法 を参照にトレースログも取得して下さい。
admin:show version active
Active Master Version: 10.5.2.12013-1
Active Version Installed Software Options:
uc-locale-ja_JP-10.5.2.1-1.cop
cm-locale-ja_JP-10.5.2.2000-1.cop
admin:show cuc version
Active version: 10.5.2ES17.12013-17
Inactive version: Inactive version not found
admin:show cuc sysinfo
######################### START ########################
Version: 1.2.0
Gather Date/Time: Wed Jan 20 20:26:23 JST 2016
Connection Install Information:
Host Name: cuc105p
Version:
Active Version: 10.5.2ES17.12013-17
Inactive Version: Not Found
High Availability (this server is): Pri_Single_Server
Publisher:
cuc105p.ucapp.cisco.com - 192.168.98.134
Subscriber(s):
cuc105s.ucaoo.cisco.com - 192.168.98.135
QOS Settings:
Call Signaling DSCP: CS3
Media Signaling DSCP: EF
Hardware:
HW Platform : VMware
Processors : 1
Type : Intel(R) Xeon(R) CPU E5-2690 0 @ 2.90GHz
CPU Speed : 2900
Memory : 4096
Object Id : 1.3.6.1.4.1.9.1.1348
OS Version : UCOS 6.0.0.0-2.i386
Serial Number : VMware-42 3a 18 e1 e9 80 1e 7a-1e 1b f9 f2 42 cd dc 26
RAID Version :
No RAID controller information is available
BIOS Information :
PhoenixTechnologiesLTD 6.00 06/22/2012
**以降は省略**
admin:show network eth0
Ethernet 0
DHCP : disabled Status : up
IP Address : 192.168.98.134 IP Mask : 255.255.255.000
Link Detected: yes Mode : Auto disabled, Full, 10000 Mbits/s
Duplicate IP : no
DNS
Primary : 192.168.98.1 Secondary : Not Configured
Options : timeout:5 attempts:2
Domain : ucapp.cisco.com
Gateway : 192.168.98.254 on Ethernet 0
admin:show status
Host Name : cuc105p
Date : Wed Jan 20, 2016 19:12:03
Time Zone : Japan Standard Time (Asia/Tokyo)
Locale : en_US.UTF-8
Product Ver : 10.5.2.12013-1
Unified OS Version : 6.0.0.0-2
Uptime:
19:12:04 up 83 days, 1:41, 1 user, load average: 0.19, 0.14, 0.10
CPU Idle: 92.71% System: 04.17% User: 02.08%
IOWAIT: 00.00% IRQ: 00.00% Soft: 01.04%
Memory Total: 3925868K
Free: 127136K
Used: 3798732K
Cached: 1249712K
Shared: 0K
Buffers: 109116K
Total Free Used
Disk/active 29705120K 20325248K 9078080K (31%)
Disk/inactive 29705184K 28020120K 176100K (1%)
Disk/logging 103432216K 70749244K 27428892K (28%)
admin:show diskusage common sort
This command can take significantly long time,
and can also effect the system wide IOWAIT on your system.
Continue (y/n)?y
Filesystem 1K-blocks Used Available Use% Mounted on
/dev/sda6 103432216 27429280 70748856 28% /common
27233068 /common/
20551504 /common/var-connection-10.5.2ES17.12013-17-1428474642
20340152 /common/var-connection-10.5.2ES17.12013-17-1428474642/db
6679092 /common/log
6660848 /common/log/taos-log-a
admin:show cuc trace levels
Trace Name Levels
------------------------- --------------
Arbiter 13-16
AudioStore 0
AxlAccess -
BulkAdministrationTool 0
CCL 10-13
CDE 0,1,3,4,10-21
CDL 11,13,15,17
CML 11,13,15,17,19
CUCESync 2,10,11
CiscoPCA 0,6
Common -
ConfigData 10
ConvRoutingRules -
ConvSub 2-5
**以下は省略**
show cuc cluster status
Server Name Member ID Server State Internal State Reason
----------- --------- ------------ -------------- ------
cuc105p 0 Primary Pri Active Normal
cuc105p 1 Secondary Sec Active Normal
SERVER ID STATE STATUS QUEUE CONNECTION CHANGED
-----------------------------------------------------------------------
g_ciscounity_pub 100 Active Local 0
g_ciscounity_sub1 101 Active Connected 0 Jun 10 15:17:06
SERVERS
Server Peer ID State Status Queue Connection Changed
---------------------------------------------------------------------------
g_ciscounity_pub g_ciscounity_pub 100 Active Local 0
g_ciscounity_sub1 101 Active Connected 0 Jun 10 15:17:06
g_ciscounity_sub1 g_ciscounity_pub 100 Active Connected 0 Jun 10 15:17:06
g_ciscounity_sub1 101 Active Local 0
STATE
Source ER Capture Network Apply
State State State State
---------------------------------------------------------------------------
g_ciscounity_pub Active Running Running Running
g_ciscounity_sub1 Active Running Running Running
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