キャンセル
次の結果を表示 
次の代わりに検索 
もしかして: 
cancel
536
閲覧回数
0
いいね!
1
返信

VCSのログ設定について

nawt
Level 1
Level 1

VCSのログの設定について教えてください。
VCS-C~VCS-Eを使用したRMAの通話状態について確認したいと考えております。

VCS(X8.7)のmaintenance>loggingの設定に以下の設定がございます。

maintenance>loggingより
Logging options
 Local event log verbosity:
  Media statistics: on
  Call Detail Records (CDRs): Services and Logging Remote syslog

1.
Media statisticsおよびCall Detail Records (CDRs)を上記のように変更することで、
メディアが確率しているか、RTPパケットが流れているかといった点で確認すること
はできますでしょうか?
2.
Call Detail Records (CDRs)にはRTPパケットの送受信数は記録されますでしょうか?
3.
上記1を変更した際には、Local event log verbosityの設定を[2]に変更するなど、
Local event log verbosityの推奨値はございますでしょうか。
4.
上記を変更して運用しても問題はありませんでしょうか?
(システムへの影響はございませんでしょうか?)

また、Remoteでsyslogサーバへ転送した場合の設定について教えてください。
以下の設定で[Log Level]の設定がございます。

maintenance>loggingより
Remote syslog servers
  log level:

 5.
この設定をDebugにすることで詳細なログが採取できますでしょうか?
それとも、maintenance>diagnostics>advanced>NetworkLogConfiguration、SupportLogConfiguration
でDebugの設定したログが出力されるのでしょうか?

6.
また上記Remote syslog serversの設定変更で詳細なログが採取できる場合、
Debugに設定し運用しても、システムへの影響はございませんでしょうか?

以上、よろしくお願い致します。

1件の返信1

Kenichi Ogami
Cisco Employee
Cisco Employee

こんにちは

1.
Media statisticsおよびCall Detail Records (CDRs)を上記のように変更することで、
メディアが確率しているか、RTPパケットが流れているかといった点で確認すること
はできますでしょうか?

→ できます


2.
Call Detail Records (CDRs)にはRTPパケットの送受信数は記録されますでしょうか?

→ 記録されます


3.
上記1を変更した際には、Local event log verbosityの設定を[2]に変更するなど、
Local event log verbosityの推奨値はございますでしょうか。

→ 要件によって変わるので推奨値はありません。


4.
上記を変更して運用しても問題はありませんでしょうか?
(システムへの影響はございませんでしょうか?)

また、Remoteでsyslogサーバへ転送した場合の設定について教えてください。
以下の設定で[Log Level]の設定がございます。

maintenance>loggingより
Remote syslog servers
  log level:

→ 環境によって変わるため一概にはお答えいたしかねますが、定常的に大量の syslog をリモートサーバに転送する運用は推奨されません。

 5.
この設定をDebugにすることで詳細なログが採取できますでしょうか?
それとも、maintenance>diagnostics>advanced>NetworkLogConfiguration、SupportLogConfiguration
でDebugの設定したログが出力されるのでしょうか?

→ はい、各種コンポーネントのレベルが変更されます。

6.
また上記Remote syslog serversの設定変更で詳細なログが採取できる場合、
Debugに設定し運用しても、システムへの影響はございませんでしょうか?

→ Debug での運用は推奨しておりません。

 

  

なお、CDR については VCS Serviceability Guide をご確認ください。

CDR の details の項目には下記のような記録が行われます。

https://[VCS IP]/api/external/api/external/callusage/get_all_records  でも取得できます。

{
  "Call": {
    "SerialNumber": "68aab063-b8ac-yyyy-xxxx-f05931614812",
    "BoxSerialNumber": "825c016e-bc5f-xxxx-yyyy-1b32500b23ff",
    "Tag": "68da718a-7330-4319-9e94-91f08c6ab9ba",
    "State": "Disconnected",
    "StartTime": "2016-10-19 13:16:31.041051",
    "InitialCall": "True",
    "Licensed": "True",
    "LicensedAsTraversal": "True",
    "SourceAlias": "sip:2010@192.168.0.10",
    "DestinationAlias": "sip:2000@192.168.0.10",
    "ToLocalB2BUA": "False",
    "Audio": "False",
    "License": {
      "Traversal": "0",
      "NonTraversal": "0",
      "DemotedTraversal": "0",
      "CollaborationEdge": "2",
      "Cloud": "0"
    },
    "Duration": "107",
    "Legs": [
      {
        "Leg": {
          "Protocol": "SIP",
          "SIP": {
            "Address": "1.1.1.1:57467",
            "Transport": "TLS",
            "Aliases": [
              {
                "Alias": {
                  "Type": "Url",
                  "Origin": "Unknown",
                  "Value": "sip:2010@192.168.0.10"
                }
              }
            ]
          },
          "Targets": [
            {
              "Target": {
                "Type": "Url",
                "Origin": "Unknown",
                "Value": "sip:2000@192.168.0.10;user=phone"
              }
            }
          ],
          "BandwidthNode": "CollaborationEdgeZone",
          "EncryptionType": "AES",
          "Cause": "200",
          "Reason": "OK"
        }
      },
      {
        "Leg": {
          "Protocol": "SIP",
          "SIP": {
            "Address": "192.168.0.1:25003",
            "Transport": "TLS",
            "Aliases": [
              {
                "Alias": {
                  "Type": "Url",
                  "Origin": "Unknown",
                  "Value": "sip:2000@192.168.0.10"
                }
              }
            ]
          },
          "Source": {
            "Aliases": [
              {
                "Alias": {
                  "Type": "Url",
                  "Origin": "Unknown",
                  "Value": "2010@192.168.0.10"
                }
              }
            ]
          },
          "BandwidthNode": "MRA",
          "EncryptionType": "AES",
          "Cause": "200",
          "Reason": "OK"
        }
      }
    ],
    "Sessions": [
      {
        "Session": {
          "Status": "Completed",
          "MediaRouted": "True",
          "CallRouted": "True",
          "Participants": {
            "Leg": "2",
            "Incoming": {
              "Leg": "1"
            },
            "Outgoing": {
              "Leg": "2"
            }
          },
          "Bandwidth": {
            "Requested": "1024",
            "Allocated": "1024"
          },
          "Route": [
            {
              "Hop": {
                "Zone": "CollaborationEdgeZone"
              }
            },
            {
              "Hop": {
                "Link": "CollaborationEdgeZToTraversalSZ"
              }
            },
            {
              "Hop": {
                "Zone": "TraversalSubZone"
              }
            },
            {
              "Hop": {
                "Link": "Zone001ToTraversalSZ"
              }
            },
            {
              "Hop": {
                "Zone": "MRA"
              }
            }
          ],
          "Media": {
            "Channels": [
              {
                "Channel": {
                  "Type": "Audio",
                  "Protocol": "PCMU",
                  "Rate": "70576",
                  "Packets": {
                    "Forwarded": {
                      "Total": "4494",
                      "RTPAndRTCP": "4494",
                      "KeepAlives": "0",
                      "Unknown": "0"
                    },
                    "KeepAlives": {
                      "Total": "8",
                      "Assent": "8",
                      "H460": "0",
                      "STUN": "0"
                    },
                    "Errors": {
                      "Total": "0",
                      "Media": {
                        "NoDestination": "0",
                        "InvalidType": "0",
                        "FilterFailure": "0",
                        "MediaDiscarded": "0"
                      },
                      "Assent": {
                        "InvalidProbe": "0"
                      },
                      "IP": {
                        "Send": "0"
                      }
                    },
                    "Analysis": {
                      "Duplicate": "0",
                      "Lost": "0",
                      "OutOfOrder": "0",
                      "Unexpected": "0",
                      "Jitter": "0",
                      "JitterPeak": "3"
                    }
                  },
                  "Incoming": {
                    "Leg": "2"
                  },
                  "Outgoing": {
                    "Leg": "1"
                  }
                }
              },
              {
                "Channel": {
                  "Type": "Audio",
                  "Protocol": "PCMU",
                  "Rate": "71408",
                  "Packets": {
                    "Forwarded": {
                      "Total": "4560",
                      "RTPAndRTCP": "4560",
                      "KeepAlives": "0",
                      "Unknown": "0"
                    },
                    "KeepAlives": {
                      "Total": "18",
                      "Assent": "0",
                      "H460": "0",
                      "STUN": "18"
                    },
                    "Errors": {
                      "Total": "0",
                      "Media": {
                        "NoDestination": "0",
                        "InvalidType": "0",
                        "FilterFailure": "0",
                        "MediaDiscarded": "0"
                      },
                      "Assent": {
                        "InvalidProbe": "0"
                      },
                      "IP": {
                        "Send": "0"
                      }
                    },
                    "Analysis": {
                      "Duplicate": "0",
                      "Lost": "1",
                      "OutOfOrder": "0",
                      "Unexpected": "0",
                      "Jitter": "12",
                      "JitterPeak": "144"
                    }
                  },
                  "Incoming": {
                    "Leg": "1"
                  },
                  "Outgoing": {
                    "Leg": "2"
                  }
                }
              },
              {
                "Channel": {
                  "Type": "Video",
                  "Protocol": "DYNAMIC_126",
                  "Rate": "528341",
                  "Packets": {
                    "Forwarded": {
                      "Total": "6178",
                      "RTPAndRTCP": "6178",
                      "KeepAlives": "0",
                      "Unknown": "0"
                    },
                    "KeepAlives": {
                      "Total": "8",
                      "Assent": "8",
                      "H460": "0",
                      "STUN": "0"
                    },
                    "Errors": {
                      "Total": "0",
                      "Media": {
                        "NoDestination": "0",
                        "InvalidType": "0",
                        "FilterFailure": "0",
                        "MediaDiscarded": "0"
                      },
                      "Assent": {
                        "InvalidProbe": "0"
                      },
                      "IP": {
                        "Send": "0"
                      }
                    },
                    "Analysis": {
                      "Duplicate": "0",
                      "Lost": "0",
                      "OutOfOrder": "0",
                      "Unexpected": "0",
                      "Jitter": "0",
                      "JitterPeak": "26"
                    }
                  },
                  "Incoming": {
                    "Leg": "2"
                  },
                  "Outgoing": {
                    "Leg": "1"
                  }
                }
              },
              {
                "Channel": {
                  "Type": "Video",
                  "Protocol": "DYNAMIC_126",
                  "Rate": "497197",
                  "Packets": {
                    "Forwarded": {
                      "Total": "5775",
                      "RTPAndRTCP": "5775",
                      "KeepAlives": "0",
                      "Unknown": "0"
                    },
                    "KeepAlives": {
                      "Total": "18",
                      "Assent": "0",
                      "H460": "0",
                      "STUN": "18"
                    },
                    "Errors": {
                      "Total": "0",
                      "Media": {
                        "NoDestination": "0",
                        "InvalidType": "0",
                        "FilterFailure": "0",
                        "MediaDiscarded": "0"
                      },
                      "Assent": {
                        "InvalidProbe": "0"
                      },
                      "IP": {
                        "Send": "0"
                      }
                    },
                    "Analysis": {
                      "Duplicate": "0",
                      "Lost": "5",
                      "OutOfOrder": "0",
                      "Unexpected": "0",
                      "Jitter": "13",
                      "JitterPeak": "123"
                    }
                  },
                  "Incoming": {
                    "Leg": "1"
                  },
                  "Outgoing": {
                    "Leg": "2"
                  }
                }
              }
            ]
          }
        }
      }
    ],
    "EndTime": "2016-10-19 13:18:18.234955"
  }
}
Getting Started

検索バーにキーワード、フレーズ、または質問を入力し、お探しのものを見つけましょう

シスコ コミュニティをいち早く使いこなしていただけるよう役立つリンクをまとめました。みなさんのジャーニーがより良いものとなるようお手伝いします