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VCSのログ設定について

VCSのログの設定について教えてください。
VCS-C~VCS-Eを使用したRMAの通話状態について確認したいと考えております。

VCS(X8.7)のmaintenance>loggingの設定に以下の設定がございます。

maintenance>loggingより
Logging options
 Local event log verbosity:
  Media statistics: on
  Call Detail Records (CDRs): Services and Logging Remote syslog

1.
Media statisticsおよびCall Detail Records (CDRs)を上記のように変更することで、
メディアが確率しているか、RTPパケットが流れているかといった点で確認すること
はできますでしょうか?
2.
Call Detail Records (CDRs)にはRTPパケットの送受信数は記録されますでしょうか?
3.
上記1を変更した際には、Local event log verbosityの設定を[2]に変更するなど、
Local event log verbosityの推奨値はございますでしょうか。
4.
上記を変更して運用しても問題はありませんでしょうか?
(システムへの影響はございませんでしょうか?)

また、Remoteでsyslogサーバへ転送した場合の設定について教えてください。
以下の設定で[Log Level]の設定がございます。

maintenance>loggingより
Remote syslog servers
  log level:

 5.
この設定をDebugにすることで詳細なログが採取できますでしょうか?
それとも、maintenance>diagnostics>advanced>NetworkLogConfiguration、SupportLogConfiguration
でDebugの設定したログが出力されるのでしょうか?

6.
また上記Remote syslog serversの設定変更で詳細なログが採取できる場合、
Debugに設定し運用しても、システムへの影響はございませんでしょうか?

以上、よろしくお願い致します。

1 件の返信
Cisco Employee

こんにちは

こんにちは

1.
Media statisticsおよびCall Detail Records (CDRs)を上記のように変更することで、
メディアが確率しているか、RTPパケットが流れているかといった点で確認すること
はできますでしょうか?

→ できます


2.
Call Detail Records (CDRs)にはRTPパケットの送受信数は記録されますでしょうか?

→ 記録されます


3.
上記1を変更した際には、Local event log verbosityの設定を[2]に変更するなど、
Local event log verbosityの推奨値はございますでしょうか。

→ 要件によって変わるので推奨値はありません。


4.
上記を変更して運用しても問題はありませんでしょうか?
(システムへの影響はございませんでしょうか?)

また、Remoteでsyslogサーバへ転送した場合の設定について教えてください。
以下の設定で[Log Level]の設定がございます。

maintenance>loggingより
Remote syslog servers
  log level:

→ 環境によって変わるため一概にはお答えいたしかねますが、定常的に大量の syslog をリモートサーバに転送する運用は推奨されません。

 5.
この設定をDebugにすることで詳細なログが採取できますでしょうか?
それとも、maintenance>diagnostics>advanced>NetworkLogConfiguration、SupportLogConfiguration
でDebugの設定したログが出力されるのでしょうか?

→ はい、各種コンポーネントのレベルが変更されます。

6.
また上記Remote syslog serversの設定変更で詳細なログが採取できる場合、
Debugに設定し運用しても、システムへの影響はございませんでしょうか?

→ Debug での運用は推奨しておりません。

 

  

なお、CDR については VCS Serviceability Guide をご確認ください。

CDR の details の項目には下記のような記録が行われます。

https://[VCS IP]/api/external/api/external/callusage/get_all_records  でも取得できます。

{
  "Call": {
    "SerialNumber": "68aab063-b8ac-yyyy-xxxx-f05931614812",
    "BoxSerialNumber": "825c016e-bc5f-xxxx-yyyy-1b32500b23ff",
    "Tag": "68da718a-7330-4319-9e94-91f08c6ab9ba",
    "State": "Disconnected",
    "StartTime": "2016-10-19 13:16:31.041051",
    "InitialCall": "True",
    "Licensed": "True",
    "LicensedAsTraversal": "True",
    "SourceAlias": "sip:2010@192.168.0.10",
    "DestinationAlias": "sip:2000@192.168.0.10",
    "ToLocalB2BUA": "False",
    "Audio": "False",
    "License": {
      "Traversal": "0",
      "NonTraversal": "0",
      "DemotedTraversal": "0",
      "CollaborationEdge": "2",
      "Cloud": "0"
    },
    "Duration": "107",
    "Legs": [
      {
        "Leg": {
          "Protocol": "SIP",
          "SIP": {
            "Address": "1.1.1.1:57467",
            "Transport": "TLS",
            "Aliases": [
              {
                "Alias": {
                  "Type": "Url",
                  "Origin": "Unknown",
                  "Value": "sip:2010@192.168.0.10"
                }
              }
            ]
          },
          "Targets": [
            {
              "Target": {
                "Type": "Url",
                "Origin": "Unknown",
                "Value": "sip:2000@192.168.0.10;user=phone"
              }
            }
          ],
          "BandwidthNode": "CollaborationEdgeZone",
          "EncryptionType": "AES",
          "Cause": "200",
          "Reason": "OK"
        }
      },
      {
        "Leg": {
          "Protocol": "SIP",
          "SIP": {
            "Address": "192.168.0.1:25003",
            "Transport": "TLS",
            "Aliases": [
              {
                "Alias": {
                  "Type": "Url",
                  "Origin": "Unknown",
                  "Value": "sip:2000@192.168.0.10"
                }
              }
            ]
          },
          "Source": {
            "Aliases": [
              {
                "Alias": {
                  "Type": "Url",
                  "Origin": "Unknown",
                  "Value": "2010@192.168.0.10"
                }
              }
            ]
          },
          "BandwidthNode": "MRA",
          "EncryptionType": "AES",
          "Cause": "200",
          "Reason": "OK"
        }
      }
    ],
    "Sessions": [
      {
        "Session": {
          "Status": "Completed",
          "MediaRouted": "True",
          "CallRouted": "True",
          "Participants": {
            "Leg": "2",
            "Incoming": {
              "Leg": "1"
            },
            "Outgoing": {
              "Leg": "2"
            }
          },
          "Bandwidth": {
            "Requested": "1024",
            "Allocated": "1024"
          },
          "Route": [
            {
              "Hop": {
                "Zone": "CollaborationEdgeZone"
              }
            },
            {
              "Hop": {
                "Link": "CollaborationEdgeZToTraversalSZ"
              }
            },
            {
              "Hop": {
                "Zone": "TraversalSubZone"
              }
            },
            {
              "Hop": {
                "Link": "Zone001ToTraversalSZ"
              }
            },
            {
              "Hop": {
                "Zone": "MRA"
              }
            }
          ],
          "Media": {
            "Channels": [
              {
                "Channel": {
                  "Type": "Audio",
                  "Protocol": "PCMU",
                  "Rate": "70576",
                  "Packets": {
                    "Forwarded": {
                      "Total": "4494",
                      "RTPAndRTCP": "4494",
                      "KeepAlives": "0",
                      "Unknown": "0"
                    },
                    "KeepAlives": {
                      "Total": "8",
                      "Assent": "8",
                      "H460": "0",
                      "STUN": "0"
                    },
                    "Errors": {
                      "Total": "0",
                      "Media": {
                        "NoDestination": "0",
                        "InvalidType": "0",
                        "FilterFailure": "0",
                        "MediaDiscarded": "0"
                      },
                      "Assent": {
                        "InvalidProbe": "0"
                      },
                      "IP": {
                        "Send": "0"
                      }
                    },
                    "Analysis": {
                      "Duplicate": "0",
                      "Lost": "0",
                      "OutOfOrder": "0",
                      "Unexpected": "0",
                      "Jitter": "0",
                      "JitterPeak": "3"
                    }
                  },
                  "Incoming": {
                    "Leg": "2"
                  },
                  "Outgoing": {
                    "Leg": "1"
                  }
                }
              },
              {
                "Channel": {
                  "Type": "Audio",
                  "Protocol": "PCMU",
                  "Rate": "71408",
                  "Packets": {
                    "Forwarded": {
                      "Total": "4560",
                      "RTPAndRTCP": "4560",
                      "KeepAlives": "0",
                      "Unknown": "0"
                    },
                    "KeepAlives": {
                      "Total": "18",
                      "Assent": "0",
                      "H460": "0",
                      "STUN": "18"
                    },
                    "Errors": {
                      "Total": "0",
                      "Media": {
                        "NoDestination": "0",
                        "InvalidType": "0",
                        "FilterFailure": "0",
                        "MediaDiscarded": "0"
                      },
                      "Assent": {
                        "InvalidProbe": "0"
                      },
                      "IP": {
                        "Send": "0"
                      }
                    },
                    "Analysis": {
                      "Duplicate": "0",
                      "Lost": "1",
                      "OutOfOrder": "0",
                      "Unexpected": "0",
                      "Jitter": "12",
                      "JitterPeak": "144"
                    }
                  },
                  "Incoming": {
                    "Leg": "1"
                  },
                  "Outgoing": {
                    "Leg": "2"
                  }
                }
              },
              {
                "Channel": {
                  "Type": "Video",
                  "Protocol": "DYNAMIC_126",
                  "Rate": "528341",
                  "Packets": {
                    "Forwarded": {
                      "Total": "6178",
                      "RTPAndRTCP": "6178",
                      "KeepAlives": "0",
                      "Unknown": "0"
                    },
                    "KeepAlives": {
                      "Total": "8",
                      "Assent": "8",
                      "H460": "0",
                      "STUN": "0"
                    },
                    "Errors": {
                      "Total": "0",
                      "Media": {
                        "NoDestination": "0",
                        "InvalidType": "0",
                        "FilterFailure": "0",
                        "MediaDiscarded": "0"
                      },
                      "Assent": {
                        "InvalidProbe": "0"
                      },
                      "IP": {
                        "Send": "0"
                      }
                    },
                    "Analysis": {
                      "Duplicate": "0",
                      "Lost": "0",
                      "OutOfOrder": "0",
                      "Unexpected": "0",
                      "Jitter": "0",
                      "JitterPeak": "26"
                    }
                  },
                  "Incoming": {
                    "Leg": "2"
                  },
                  "Outgoing": {
                    "Leg": "1"
                  }
                }
              },
              {
                "Channel": {
                  "Type": "Video",
                  "Protocol": "DYNAMIC_126",
                  "Rate": "497197",
                  "Packets": {
                    "Forwarded": {
                      "Total": "5775",
                      "RTPAndRTCP": "5775",
                      "KeepAlives": "0",
                      "Unknown": "0"
                    },
                    "KeepAlives": {
                      "Total": "18",
                      "Assent": "0",
                      "H460": "0",
                      "STUN": "18"
                    },
                    "Errors": {
                      "Total": "0",
                      "Media": {
                        "NoDestination": "0",
                        "InvalidType": "0",
                        "FilterFailure": "0",
                        "MediaDiscarded": "0"
                      },
                      "Assent": {
                        "InvalidProbe": "0"
                      },
                      "IP": {
                        "Send": "0"
                      }
                    },
                    "Analysis": {
                      "Duplicate": "0",
                      "Lost": "5",
                      "OutOfOrder": "0",
                      "Unexpected": "0",
                      "Jitter": "13",
                      "JitterPeak": "123"
                    }
                  },
                  "Incoming": {
                    "Leg": "1"
                  },
                  "Outgoing": {
                    "Leg": "2"
                  }
                }
              }
            ]
          }
        }
      }
    ],
    "EndTime": "2016-10-19 13:18:18.234955"
  }
}
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