01-27-2014 05:31 PM - edited 03-10-2019 09:19 PM
I successfully upgraded the standalone appliance from 5.2 to 5.4 utilizing the upgrade application. I then tried to upgrade from 5.4 to 5.5 and it ran successfully but after the reboot it doesn't load at all. Is there a way to boot into a version and restore the configurations from the backup on the device?
01-28-2014 05:33 AM
Hi Cheryl,
Please open a TAC case for this.
**Share your knowledge. It’s a way to achieve immortality.
--Dalai Lama**
Please Rate if helpful.
Regards
Ed
01-28-2014 10:54 AM
Thank you Ed. I ended up opening a TAC right after I created the question. I am working with someone now to restore it.
01-28-2014 05:46 PM
For the benefit of others reading this thread: Cheryl Lee ran into bug CSCum04132 which I filed recently, there is a workaround which involves re-installing the MBR using a CentOS or Red Hat installation disc in Linux recovery mode. The step by step instructions are in the notes for the bug I just mentioned.
Javier Henderson
Cisco Systems
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